YMT Vacations Reviews

El Segundo, CA

4,890,778reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About YMT Vacations

We started in 1967 in Michigan as “Your Man Tours” arranging tours to Hawaii for Veterans of Foreign Wars. The “Your Man” was referenced to our Polynesian guides who greeted guests at the Honolulu airport with beautiful and fragrant flower leis. Our guides created a warm and engaging atmosphere as they introduced YMT guests to their beautiful island paradise.

Shop with confidence

Compare with top companies

YMT Vacations Reviews

Filter by Rating

  • (42)
  • (10)
  • (8)
  • (16)
  • (52)

Popular Mentions

    How do I know I can trust these reviews about YMT Vacations?
    • 4,890,778 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about YMT Vacations?
    • 4,890,778 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & Speed

    Reviewed Sept. 19, 2025

    This is our second trip with YMT. Went on a Yellowstone and the Black Hills tour in Aug 2025. We did have a great time with everyone on the bus. Great stops for the most part, but not very long for a stop and wonder around. WE had to stay on schedule was the response. OK. The places and scenery we visited were very nice and I did get many photos of the stops and views. Per their documentation we were told several places we were on our own for all meals except Breakfast. OK no problem for dinner in several cities, but a couple we not so close to a place to eat. One of the hotels was not prepared to have 42 people have continental breakfast in their location. That was Jackson, WY. Room was nice but only 3 TV stations to relax before bed and American Pie kept repeating over and over.

    Ok now the good stuff. Our tour director kept us entertained with many DVDs with information about the history of the area. Cody was a great place and the Chuck Wagon dinner was perfect. Then we got detoured by the fires out there and ended up in a place I called Idontknow, Idaho. Hot lava springs. Now that was worth the detour as we stopped in the small town. Well worth the visit. WE did our own Airfare and arrangements as we did our pre and post stays ourselves. Yellowstone and the Grand Tetons are great. Al

    Thanks for your vote!
    YMT Vacations
    Response from YMT Vacations

    Thank you for sharing your experience! We're glad you enjoyed the scenery, fellow travelers, and the Chuck Wagon dinner in Cody. We appreciate your feedback on hotel amenities and stop durations—your insights help us improve. It’s great that the detour became a highlight! We hope to welcome you on another adventure soon.

    Profile pic of the author.
    Customer ServiceTechStaffRatesTimeliness

    Reviewed Sept. 16, 2025

    I booked a trip to Ireland with YMT (Young Men's Tours). I utilized YMT previously in 2024 and had a wonderful experience with our tour guide and bus driver who were fantastic. This year, our bus driver was both the driver and tour guide. Amaen was an independent contractor and was an excellent driver and tour guide! However, YMT utilized a second-party motorcoach provider based in Ireland called Pierce Kavanaugh Coaches. So instead of a YMT trip guide greeting our group at the welcoming and information dinner, a representative from Pierce Kavanagh coach bus service spoke to the group.

    Her name was Keviah. She was very abrasive and rude and did not represent YMT best interest. She had her own rules for HER bus. Although I had filed a medical request due to severe motion sickness with YMT to utilize a front seat to avoid illness, she refused to honor it. She told everyone they needed to change seats daily, no exception. She would not let me sit where my medical request had stated for me to sit even though the other passengers told me that I could have the seat when it was their turn to have it. When I continued to sit in the seat, she told the bus driver to not put my luggage on the bus the next day. She then called me that morning and told me that I had to sit in the middle of the bus and to take a vomit bag with me or I wouldn't be permitted to get on the bus.

    This was very stressful, and the other passengers were very upset with this treatment. There were two women who asked for a seatbelt extension at the welcoming meeting, and she told them they didn't need them. When the ladies said they had tried the seatbelts, and they didn't work, she told them abruptly to sit in the back of the bus. Another lady had informed YMT that she had a medical bladder issue, and YMT assured her that she could use the bathroom on the bus when needed.

    Keviah informed us at the meeting that we were not to use the bathroom unless it was an absolute emergency because it would be rolling around in the bottom of the bus for 12 days. We only had contact with her at the initial meeting, luckily and at one site, she ruined the trip for several passengers by causing a lot of stress. I was very disappointed that YMT let a Coach owner represent them. The other passengers felt the same way and plan to inform YMT of her behavior.

    Thanks for your vote!
    YMT Vacations
    Response from YMT Vacations

    We’re sorry to hear that you were dissatisfied with your experience. Unfortunately, we couldn’t guarantee a front-row seat due to our seat rotation policy, which is designed to be fair to all guests. We did offer several options to support your comfort, including a third-row seat and eventually the crew seat near the driver for the remainder of the tour. We will reach out to you directly to further address this matter. Thank you for traveling with YMT Vacations.

    Not sure how to choose?

    Get buying tips about Travel Agencies delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServiceStaff

      Reviewed July 4, 2025

      WE went on the Alaska discovery trip in Aug 2024. We were very happy with the whole tour. We had good communications with reserving and setting up the trip with Tammy. I did not have any of the problems some have had. We did book our own flight and had to find our way to the hotel, as expected. We are experienced world travelers and this was not an issue for us. The agent met us at the hotel in Fairbanks and gave us a run down on the itinerary for each day, and what we were doing in detail for the next few days. Our guide was a a local to the area and was very knowledgeable about all of Alaska. The train ride from Fairbanks to Denali was fantastic. The hotels in Denali was perfect. The trip down from Denali to the Kenia peninsula was enjoyable and nice. Though we did not see any whales or such on the little boat ride. The glaciers and the other wildlife were great. I recommend this trip in August as all the flies and bugs are gone.

      Thanks for your vote!
      YMT Vacations
      Response from YMT Vacations

      Thank you for your feedback! We are happy to hear that you enjoyed your experience with us and look forward to having you on a future YMT Vacation.

      TechSales & MarketingPunctuality & SpeedRefunds & PayoutsBilling

      Reviewed Sept. 23, 2024

      Our first experience with YMT was an Alaska cruise tour in 2018. We had no complaints. We scheduled and paid for YMT's Best of England tour for May 2023. We booked our own airfare and saved money. Soon after Great Britain's royal family announced King Charles' coronation we received notice from YMT that our trip was canceled due to "an issue with a vendor." The coronation was to be on about day 4 of our trip. Clearly, that was the issue. YMT offered a modest discount on a replacement trip to be taken within just months. There was no way we were going use our non-refundable airfare for a trip, then go on another trip two months later. YMT refused our polite request for a refund. The good news? We curated our own Best of England tour, enjoyed festivities related to the coronation, and got our money back from YMT via credit card chargeback. Beware.

      Thanks for your vote!
      Customer ServiceRefunds & Payouts

      Reviewed Sept. 15, 2024

      This is our third trip with YMT. Probably won’t be a fourth. Paid for first class airfare for the entire trip. Booked us on Delta which has first class about equal to a BUZZ airline coach. No legroom whatsoever. Terrible food. Were told they were out of meat dish and we could have a salad (which was awful). Then on our bus tour on a Sunday we were all dropped off in the middle of a city that nothing opened until 11:30. Mind you it was 9:30 and raining. A few people asked if they could stay on the bus and were told "no, you have to get off." They said they had to go to a secret place and would be back at 12:30. So everyone got off, in the rain, and had to walk around. Then, our departure was a nightmare. We had to leave ship at 9:00 am. Our flight wasn’t until 8:45pm.

      So here we are in the airport. My husband has deep vein thrombosis and has to be able to at least put legs up from time to time. I relayed this several times when making reservations. Never thought we would have NO leg room. I asked if there was another airlines to be told, "No-sorry." I was told airline makes the plans-I thought that’s what I paid YMT to do. Other people flew on different airlines. Very poor customer services if any. I will not enter receipt because I don't want people to know what a fool I was to spend this much money!!!!

      Thanks for your vote!
      Staff

      Reviewed April 20, 2024

      My husband and I did the best of Scotland and the best of Ireland, back to back tours In 2019. We had excellent tour guides. Coaches were very comfortable and the hotels were nice. Even tried Haggis. We made some great friends that we still keep in touch with. One of our best trips.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServicePunctuality & Speed

      Reviewed Nov. 28, 2023

      We have been working with YMT since April on a cruise to Hawaii with 4 couples. The response has been horrible. We have been on about 30 cruises and basically book on our own. We decided to use YMT for this vacation and what a joke. They assigned us all rooms together and then a week later we are all over the ship. We call with questions and nobody ever returns our call. After many frustrating call with no results we asked to have a supervisor return our call. Well as you can imagine that also has not been received. We are less than 70 days out and have 0 information and still have no room assignments. I would not recommend this company basically for their service or I should say the lack thereof. Book directly. Save the aggravation. Poor service.

      Thanks for your vote!
      Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsStaffBilling

      Reviewed April 18, 2023

      Sept 11, 22 bus excursion Las Vegas to Denver. Tour guide - picnic lunch, went to WALMART!, of all places. I came down with COVID several days into the trip while we were in Brice Canyon village. Called tour guide to let her know and that we were not going to attend dinner that night and that I had tested for COVID. The next morning she tapped on our door and said "Good Luck", got into the bus and left. She just dumped us there with no transportation, no car rentals, no pharmacies, nothing. My husband had to go to the hotel (Ruby's) to see if we could quarantine there. They were very kind. My husband came down with COVID also. We ended up using the volunteer ambulance service 3 times to get us to the regional hospital. Both my husband and I also got pneumonia. And the terrible coughing burst my husband appendix and blew a hole in his colon. He was transported to a larger hospital where he had 3 surgeries.

      We got home 44 days later from our 10 day trip. My husband had to go to rehab for 10 days after we got home. When we were home, I was going through the mess that was my credit card, and found that YMT had purchased two airline tickets to home on my credit card without my knowledge or permission, while we were still in the hospital. When I called they said they had cancelled them, only they didn't refund the money. They finally did. They would not even talk to us about a trip refund. Said the travel insurance would take care of it. Still working on that. My husband has one more surgery yet to go. A couple of things: We consider this elder abuse by YMT - we are 68 and 72. YMT didn't give us COVID, but I believe our outcome would have been better, if they would have been caring and helped arranged transportation, hotel etc. If my son hadn't flown from Ohio to help (at our expense), I am not sure how we would have managed. Be careful using YMT.

      Thanks for your vote!
      Customer ServiceOnline & AppRefunds & PayoutsBillingTimeliness

      Reviewed July 25, 2022

      WE booked an escorted tour with optional air, optional meals, and optional tours to celebrate our 50th anniversary. The departure date 10/1/22. We were paid in full and excited to be going. The day before the final payments were due (this was 6/22/22) they killed the tour, cutely calling it "Suspended" rather than "Cancelled". This was 101 days before the start date of our tour. Two hours after receiving an email, I replied stating that we wished to have a refund and did not wish to take an alternative tour next year.

      Finally, I was able to talk to someone by clicking on buttons for a new reservation (this was on 7/12/22), but the person said they were not qualified to handle refunds and would forward it to their "Supervisor". Yesterday (7/24/22), I used their "Request a Callback" at the top of their website. No response. Basically they have taken all of our money and are not planning on refunding any of it. Not even the portions that were for air, meals, or optional excursions. They should have been able to cancel these extras without penalties at 90+ days days prior to arrival (I know because I have organize, marketed, and lead many International tours myself.)

      Thanks for your vote!
      Verified purchase
      Customer ServiceRefunds & Payouts

      Reviewed June 9, 2022

      I find from my friends that the the trip was cancel. No notice from YMT. I was calling them many times ask about return my deposit. I send email with the refund and I get only info so that deposit is not refunded. I did not canceled. The company canceled and hold my money. This is how company with no any services make the profit. Some attorneys have to make more closing looks and we all need to find someone who can teach the company doing the business.

      Thanks for your vote!
      Loading more reviews...

      YMT Vacations Company Information

      Company Name:
      YMT Vacations
      Year Founded:
      1967
      Formerly Named:
      Your Man Tours
      Address:
      100 N. Sepulveda Blvd
      City:
      El Segundo
      State/Province:
      CA
      Postal Code:
      90245
      Country:
      United States
      Fax:
      310-649-2118
      Website:
      www.ymtvacations.com