Club Wyndham Reviews

Apart from the lies of the sales reps that started this rant, The service team that is amazingly atrocious! They are rude, and they are not informed about the product. Rooms are never available at the times when I request it. And when it came to selling the stuff... Yep... All of a sudden Wyndham do not "facilitate or buy back" and require a 3rd party that Wyndham does not even endorse. The worst company ever!

After comparing the two options we felt the two bedroom with no changing locations at Kauai was the closest to our original plan. This is still not a replacement for what was lost. Wyndham is refusing to compensate us for the additional charges we now must incur to get between the islands nor the other additional expenses. Very disappointed in their ownership of the problems they created. We have been to the Beachwalk before and have found it excellent. We did contact the Beachwalk throughout this time and they also have not proven to be helpful. Thus it is difficult to rate value but because value is related to getting what you are promised then this incident is anything but value

We started trying to get a reservation in July of 2013 for October 2013. We were told you had to reserve a year in advance. Ok, we started trying in August 2013 for 2014. Guess what? Now they say nothing available for the month of October. The search reaches from North Myrtle Beach to Charleston, SC. Still nothing. We also were told by our sales rep at the presentation that we would have a deed at Ocean Boulevard where we wanted as that is where the model was he showed us. When we got back home the deed is for Sea Watch Plantation which is further south of where we were suppose to be. Nothing but fraud.

I understand while doing quite a bit of research that our contract can be cancelled due to fraud. Love to know more about this if anyone has any information for us that would be of help. We are sick and stressed over this nightmare. We are both single seniors with very limited funds. Please help. Thanks.

They don't offer a lot of information, but make it sound so fabulous that you will be spending time with your family. After getting home that night and reading the 50 some pages of contract, I felt so dumb for even signing all of those papers. The loan rates are not fixed and at 14.99%. The maintenance fee is subject to go up at any time and the Bill Me Later is at 19.9%!! Next I got on line and read all of these reviews and was infuriated! Thanks to all of these reviews though, I am now out of the contract. You have only 5 days to get out of the contract. So, needless to say, I was busy writing letters the next day. Send the letters registered so they have to sign for it. I still can't believe we fell for the whole thing. Buyer beware! I will never stay at a Wyndham place again!

The Wyndham representative showed up with their laughable gift and to ask the questions from the survey. The rep then asked a question about what group our sponsor had placed us in. I told the rep that I did not have a clue and stated that we have never had a "sponsor". Then he responded that he was surprised that we could even make a reservation without being assigned to a group. Once again, Wyndham's rep made us feel like idiots. With all of the lies that we have had from them, I wish that I could find a group that has filed a class action lawsuit against these crooks.

I was told we had 7 calendar days to cancel, which it had only been 5 days so I wrote the letter of apology and cancellation and faxed it to the Rescission department as instructed. I thought that was the end of it until we received a letter in the mail saying we could not cancel because the contract time was 5 days. Long story short, after days and numerous phone calls and having to deal with several rude representatives, I am still fighting to get the contract canceled. This has been such a stressful ordeal. I wouldn't recommend it to anybody.

The live roach that greeted me in the kitchen the next morning did not help. When I book with a Wyndham service rep on the phone there never is a problem with our reservation. When I book online, the reservation is always downgraded. Do not book online! And state specifically what you want and get the name of the rep. Otherwise they will downgrade you. In addition, I have never been able to get an upgraded room as they state is possible. What is with the message online or by phone when booking that your stay may require a room change? The pools are always dirty at this resort and the Destin resorts. A map on the elevator was missing from a base plate on the elevator. Did not appreciate the hype at the meetings of the buyout feature that turned out to be a fraud of having to buy 300,000 more points to even be eligible to participate. When a company downgrades an owner's reservation that was confirmed and promised and creates a hardship for our elderly handicapped parents and does not fix it immediately to what was confirmed earlier then there is a disconnect between the CEO and his company. Obviously spending too much time in Margaritaville!

Well, from your end, that has not been done and now you want to blame me. I don't know the reason that you did not withdraw the correct amount. That is not my fault. Instead, for some reason, you only withdrew around $53 each pay period. That is not my fault. I never made any other payment arrangements with Wyndham except for the checking account withdrawal. (No payment vouchers, no coupons, no knowledge of online payments, no discussion of checks or money orders, no agreements about telephone payments; etc.). Somebody needs to tell me why you took out only part of the money and what I was supposed to do. I don't understand why such a mistake has been made like this by a company like Wyndham and then blame me, the client.

If other arrangements were made without my knowledge, I'm certain that your slick talking salesmen had his reasons for not telling me.Now there's the issue of your threats. So you want to escalate your collection efforts, accelerate the entire remaining unpaid balance and purchase price, accrued interest, miscellaneous fees, retain all monies paid, and terminate my contract? When it clearly was your fault? It is your fault whether your big company wants to admit or not. You need to investigate what went wrong on your end. Look into my payment arrangement with you, because I only know of one. I didnt 'break any contract and there is no legal default on my account. You should apologize to me, admit your mistake, and I should be forgiven for that measly $913.69 that YOU failed to withdraw, and you need to stop blaming ME.

Angry? More perplexed that the simple math and the outright refusal to take any accountability. Why switch the room on the second night if you're standing behind your initial booking? Email from manager implicates Hotwire. Really? At what point all weekend did you come out of your office to resolve this? Right, not once! I've booked several times through Hotwire and never had an issue as ridiculous as this.

I had just received an envelope of family photos from my grandmother that I had put in the Christmas bag. There was also fruit in the bag as well as recent birthday cards and all my hotel papers as well as car rental paperwork. When I realized the bag was gone, I immediately went to the front desk. I first spoke to the front desk agent who then went and got security. I spoke with security briefly before speaking to the manager. The manager was of no help. The only thing she kept telling me was that they couldn't do anything to replace my photos since they were personal and not Disney pics and that they would question all staff the next day to see if anyone remembered seeing the bag and find out who cleaned our room. They would not go through the trash because they said it was a safety issue. They also would not let me go through the trash to look for my items. Nothing has been done to find my items and make things right.

It wasn't until I attempted to bank my current unused points in October that I was informed of the timing requirement and cost, and that I had missed my window of opportunity which ended the prior March. I was advised by customer service that since I was unable to bank my points, that they could be transferred to RCI for future use up to for one year, and that there is no cost to transfer the points. Furthermore, it would be advisable to wait until the end of this year to make the transfer so that I would have the entire calendar year to use them. I waited until late November to make the request, only to then have it explained that while there is no cost to roll the points into RCI, that I would incur an additional fee of $209 to actually use the points.

While none of this is illegal in the sense of consumer fraud (Club Wyndham reps assure me that this information is spelled out somewhere in the volumes of fine-printed materials they provide), it is smarmy and misleading, and certainly not forthcoming. A customer service supervisor informed me that at the time of the sales presentation, the representatives do not have time to cover all of the fine points of the contract. When I responded that, since the points banking and rolling forward for future use (you can upgrade and take a BIGGER vacation!) was a key point in sales pitch, and a decision factor for me that I thoroughly discussed with the sales rep, and that the costs and restrictions appeared to have been purposedly omitted from the conversation, the supervisor had the unmitigated gall to say that when you buy a $30,000 car, the salesman doesn't explain how to operate it.

Club Wyndham seems to be using sleight of hand to gain sales, add costs, and is less than forthcoming in its marketing presentation. I received no satisfaction from my interaction with Customer Service or CS supervisor. If presented with the opportunity to buy in to Club Wyndham, knowing what I now know, I would run away, quickly.

Check in went great, people were very nice. Got to our room and found we were not in the tower that we were deeded to. Not happy, but accommodations were okay. The next morning we got a call saying they were sending a young man up to our unit with a gift (a blanket) and to make sure we were comfortable and everything in the unit was okay.

Young man was on time and very kind and concerned. (Obviously In training) Told us that we needed to make an appointment to talk to one of their Reps for more information and details on our purchase. I got sick with the flu on the way down to Myrtle Beach so my husband went to the appointment alone. They sent him back telling him that I had to be there for the appointment too. Insisted that I had to be the one they talked to since I set up our vacations and it had to be that day. Told my husband it would only take 10 minutes. 6 hours later, we are still sitting at this appointment being told what we could have done, should have done and badgered into spending up to $90,000 more to upgrade our contract, because we not told there was a difference between credits and points.

Of course when we told them we were not going to spend more money because we were told originally that we had all we would ever need, we were turned over to someone else named Matt. He supposedly dickered to get our price down to $51,000. What a deal! We tried to explain that at our age everything we own is paid for and we didn't want to have a mortgage. But these people continued to badger, I could tell my husband was angry and I was feeling worse all of the time, so he agreed to the $51,000 just to get them to leave us alone. As we were walking back to our unit, my husband got angrier and turned around, went back and cancelled the contract.

Of course, they were not happy with us and tried to make him change his mind. But you don't do that to my husband. Needless to say, the rest of our stay was not good, because of our experience with these representatives who are taught to manipulate and fast talk. One other thing, if you watched the faces of the other people who were going through the same type of talks we were, you could tell they were not happy either. I guess the old adages "Buyer Beware" and "If it sounds too good to be true, it probably is" are true. Also we were told that our contract will not allow us to sell, but we are checking with our state attorney general to see what our rights are.

I thought that was fine, and enjoyed my stay; however, once I got home, I checked my credit card to find that I was charged $600. I couldn't imagine what that charge was for, so I called up the hotel. They told me that the $600 was to replace a damaged TV. I couldn't understand what that could have meant, because the TV was in perfect working order when my guest and I checked out. We even watched TV the morning of check-out, and the TV was in the same order that we had found it when we checked-in. When we checked-out, we had left a few bottles on the kitchen counter, and some professional, water-soluble Krylon face paint had gotten on the sheets from when we went to bed after Halloween; but otherwise, the room was left in good condition. Since the face make-up consistently came out of all my clothes (even white dress shirts) in a single wash, I did not think this would cause any issue.

Once I found that the charge was for TV damage, I asked to talk to the manager, as we are certain we did not cause any damage. Then the manager told me something baffling. He said that the room appeared to have sustained damage in an apparent altercation that left blood stains on the sheets. As part of that supposed altercation, the TV was rendered unusable. He claimed that we had possibly taken a razor blade to the screen!

I told him that there was no altercation. The red was water-soluble Halloween make-up that washes out; but, he maintained that they had to replace the TV. I can't help but think that he took the opportunity of what looked like an altercation to claim damages. But, my guest and I can attest that we had no altercation. I even have pictures of the professional water-based make-up that I had in the room. Unfortunately, I do not know what recourse I have since it is a case of the hotel manager's word against mine.

At this point, I am making a claim to the Better Business Bureau; a claim to Consumer Affairs; writing a review on Yelp, Google+, Trip Advisor, and Facebook; and writing the CEO of Wyndham Resorts an email, as I do not know the best way to address this. If you ever stay at this resort, please take pictures of the room as you leave to act as proof, as the hotel staff cannot be trusted with your credit card number. I can possibly take them to small claims court, but I don't know how I can prove that we did not cause the damages they claim.

The NEXT day I was approached by two young men while I was on a short walk from my hotel room to the ABC Shop and they were persistent about doing this presentation at Wyndham resorts and the company would pay for me to take my wife out for a nice dinner. After they knew I was in no mood to be sold to as my wife was quite ill, that was it and they asked me about life in Australia. When we booked a luau, we told the guy straight away, "Please just quote us and don't offer us a discount with a timeshare presentation." When he replied with, "No worries man, you don't need to hear about their great offer of paying for your luau..." I started thinking, "Is EVERY person on this island a timeshare employee?"

We arrived in Waikiki 3 days ago and booked some tours at the front desk of our hotel at Outrigger Waikiki Shores. After paying for the tours, they said we had a free gift which was breakfast and $125 discounted off our tours. Did the breakfast and then met Kerry from Wyndham who seemed sincere but as my line of work is sales, I was already picking apart her different behavioral methods of selling the product; most notably the YES factor and always asking, "Wouldn't you agree that this is good value?" YES! YES! YES! Sign here? NO! This sort of doesn't make sense!

She kept at us but when she knew we weren't gonna budge, she handed us over to her manager who got us to complete a survey but not before making one final sales pitch which we declined. She was nice and quite funny but it was like World War 2 all over again, a battle of attrition. Who wears who down first? And each time she proposed a new deal, it was another piece of blank paper. We knew nothing about timeshare and in all honesty, we could afford it but my wife and I make these decisions together in the comfort of our own home and as we both still were confused, we checked some forums afterwards and man, did we dodge a bullet! We'll stick to paying off our mortgage.

Jesse tried to talk us into joining the Pathways program and sell back our fixed weeks and pay $19,500 FOR 105,000 MORE POINTS and mom’s maintenance fees would go down. When I told him we’d been lied to so many times that I did not trust him and that I was not able to follow all his calculations in my head, Jessie insulted my intelligence and tells me in front of my 84 year old mother that I don’t care how much she is paying for maintenance fees because she’s the one that’s paying them, not me. My mom was the smartest one in the room because she shut him out the moment we sat down!

Anyway, we didn't fall for it, but there were several times that we did, but those horror stories are for another day. Any other company would fire their employee for talking to a customer the way Jesse talked to me, but Wyndham rewards them and trains them to do it. I don’t know where they find so many people willing to sell their integrity for the almighty dollar. Anyway, when I got back to the unit, I did a spreadsheet using his figures for this great offer, and of course, mom would have ended up paying more. She would have reduced her maintenance fees a little, but would have been paying an additional $295.50 per month to pay off the $19,500 note! Here’s the part that infuriates me: there’s nothing I can do! The buyback program is a scam. The credit card is a scam. The unit rental program is a scam. It’s ALL a scam!

So off we went the next morning. It turned out, it was a pokey little office and the kids entertainment was a TV and some coloring in sheets. We had to wait for another couple and then the presentation started. It took about 45 min and the two of us just looked at each other and we knew there would be no sales agreement. Anyway after the initial presentation, we were placed with a sales rep and he started to fill out a questionnaire. Then he talked us again through the program with all the fancy sales schnickschnack, but having two people at the table with a finance background we got straight to the point. We asked a lot of questions and he showed us what would be available and at what points amount etc. But our questions were never probably answered. We asked whether it's a timeshare (my other half still has one somewhere in Asia, worth not even the paper the contract is written on). The sales rep told us adamantly it isn't.

Anyway, we have the advantage we can switch to German when we don't want sales people or real estate agents to know what we think. We discussed it and I said vehemently it's not worth it as you are bound to the places they have and we sometimes have differing needs. We switched back to English and asked the sales rep to give us the contract to read it in peace and quiet, do a little bit of research and then decide.

That's when his manager stepped in and tried to lure us in, decidedly not to give us the fine print. We weren't moving an inch and my other half even asked them if they would buy anything without reading the contract first. We got very lucky that our older one turned up, very annoyed and wanting to go. And because he's a type 1 diabetic, I did a blood sugar test right there and then and the beauty of a child was low! We basically told them, we had to leave and get our son some food. There would be no sale, but they could ring us a week later and we would let them know if we were interested. And away we went! Well, we got rung a week later and we had done our 'homework'. We knew it was a timeshare and a rip-off and I told the person on the phone, we wouldn't buy.

And a couple of months later it started. Every so often I get called - I had won something. After 3 years of harassment I told them to effing take me of their callers list as they are scammers and there would be no way that I would ever buy anything from them. Well, one of them rung me today... But, my new phone has an ignore function and that was hopefully the last I ever heard of them!

First, true, there are people who agree to a free 3 day/2 night vacation with the understanding they will have to attend a presentation. What they don't fully understand is how hard nosed these salespeople are. They will deploy every tactic in the book to convince you to purchase a timeshare, even after you politely tell them you can't afford it. Your 90 minute meeting will quickly run well over three hours. If one salesperson can't convince you to buy, two or three additional salespeople will join in pressuring you to buy. They are highly polished and trained to convince people to buy and offer numerous payment options.

Some of these payment options sound feasible, but rarely pan out as described in the sales meeting. I had a salesperson try to convince me if I purchased more points, it would actually pay for itself along with all my maintenance fees when I rented out my timeshare during peak. I have read where several people have fell for this and let's just say renting out a timeshare is not as easy as the salesperson would have you believe. Then I have read where people have been sold on the pay later down payment that turns out to be a nightmare for them. They were mislead on how that option worked. All of this is unethical at best.

Perhaps the worse thing Wyndham does is harass the people who are already owners and are just trying to enjoy their vacation. Here are just a few of the lies I have been fed while trying to enjoy my week. In Destin, I was told at check-in I needed a parking pass to place on my car mirror in the parking garage or risk getting it towed. The catch was I couldn't get the parking pass until I attended a "members' meeting" to "learn about new programs" being offered by Wyndham. I was told it would only take 45 minutes or so, but it quickly turned into a sales pitch that lasted a few hours. This even after I told them we had to leave because we had a sick kid back in the room to tend to. The salesman picked up the phone and handed it to me and instructed me to call the room and check up on them. You don't get the parking pass until they are done with you.

Another time I was tricked into a "members' meeting" was with the promise of a coupon to a local restaurant. It also shifted from being a meeting to tell us about Wyndham's new programs to a full blow high pressure sales pitch. We finally got out of there (without buying), only to learn the coupon was to a local restaurant that was no longer open for business. A third time was when we were offered a $100 Visa card to attend a "members' meeting" that was only to last 45 minutes. It also turned into a three hour sales pitch and the salesman got downright nasty at the end of it when we refused to purchase.

Now to the guy who said people were wasting the salespersons' time for attending a meeting with no intention to buy, I will say this: every one I have attended, I made it clear before I sat down I was NOT buying any more points and I stuck to my guns. I say if I wasted a little of their time, we are about even, seeing they lied about the purpose of the meeting and ate up several hours of my week. I would urge buyers to do their homework before buying into any timeshare. I would love to get out of mine, but as the last sales guy pointed out when he showed up in my room to do a "survey", they are basically worthless when you try to resell them.

These days when I go on vacation I turn down the free gifts on the front end. I suspect many other people are doing likewise, because now they look for excuses to come to your room. On my last trip, it was to complete a survey about how I was treated at check-in. Turns out the guy showed up with the survey and my contract. That is clear deception and very unethical.

I was a finance major and according to my income I lied about, I was only committing only 3% of it would go to vacations if I bought their program. That's what really put me in my place bc for the past 4 months I was fired up about the way I was "treated". But after reading all of these stories, especially the people who agree to go on the presentation time and time again, I feel even worse about myself putting me in the same class as these people. That's why I am going to be the one that takes responsibility for my own deception and vow to never do one if these again.

Sure I now make enough money to meet the qualifications, but $100 for 3 hours of my vacation time doesn't make sense in comparison to the money I make today. Due to this simple fact this made me want to believe these people also don't qualify to see the product. Because if I went on a presentation today and didn't want to do it in the first 30 min, I would just leave bc I would never waste my time like that again for $100 for a product I didn't want.

The reason I am ashamed of myself is bc these people call the sales person a liar but they expect the client to be financially capable of buying just as I hire legal residents for my business with appropriate credentials. I would never waste my time hiring someone who couldn't do the job. And if they lies about their credentials to get the interview, I would be furious for wasting my precious time. Sounds like the typical entitlement mentality of the good old US of A if you ask me.

We left the presentation feeling angry and incredibly frustrated. I put a warning out to everyone who is looking to attend one of these presentations as you will be treated like idiots and probably feel intimidated like we did. I will be advising all my family and friends of this miss treatment so they don’t have to be exposed to it. Prior to the presentation I was told over the phone that it was a no pressure, no obligation presentation and they just wanted me to be left with a good impression of their company. The opposite has been achieved.

I will also add this, we have used our points every year and have been to Bonnet Creek in Orlando, Panama City, Destin, Myrtle Beach (two different locations) and the Smokey Mountains. We have no complaints about the actual resorts, they have all been nice. Where we do have complaints is with the lies, tricks, and dirty sales techniques that are used by every resort to try to get you to buy more points while you are there on vacation. For example, while visiting Myrtle Beach 2 years ago, we were offered a $100 credit card to use anyhow we liked if we attended an "Owner's Meeting" that would last roughly 45 minutes. We went and told the guy right up front we had limited time because we had plans for that afternoon and that we were not interested in purchasing any additional points. He was super nice (at first), and promised he was just going to share information about the resort and new programs available (by the way, these are all on their website). After 3 hours of him trying to sell us, even running our credit at one point, we finally convinced him we were serious about not buying anymore points. He became arrogant at that time.

The next year we went to a resort and again, they hit you up with "free gifts" if you attend a meeting. We just flat turned them down and told them to keep their gifts. This year, I am actually sitting in a Wyndham Resort in Myrtle Beach while I am typing this review (Wyndham, Ocean Blvd). They used a different tactic. Everyone was super nice at check-in. I kept waiting for the offer of free gifts, but nobody said anything. I was told however that someone would be coming to our room to deliver a card we needed to allow the kids to check out free movies in the resort.

The next morning, around 0800 the phone began ringing off the hook. My wife finally got up and answered the phone and it was the resort wanting to deliver the cards to the room. She said fine, and a little while later a lady arrived and said she was there to do the survey? I told her we never agreed to any surveys, and she got snippy with me and said they called to set it up. I told her they called to make sure we were in the room so the cards could be delivered. She got mad and left, with the cards still in her possession. I thought "Okay, maybe they will leave us alone now so we can enjoy our one week out of the year of vacation time".

I was wrong, the phone rang again about 30 minutes later. It was some guy wanting to set up a time to do the survey. I told him we were not interested in doing a survey because I suspected it would turn into a sales pitch. He assured me it was just to make sure check-in went smoothly and was just to ensure customer satisfaction. It would only take about three minutes. I said fine, and the next morning a guy shows up with the survey. He comes in and starts telling me about all the local attractions and places to eat. Finally, about 10 minutes later, he gives me a 4-question survey. I answer the question, took about 30 seconds. Then, ironically he opens his folder and "just happens to have our contract in there". He proceeds to go through our contract, how we were being screwed, how we could make things better, and all we needed to do is go downstairs for 15 minutes to get everything fixed. I told him "not interested"! I told him about all the other sales pitches we had been duped into attending and we were there to enjoy our vacation, not attend a sales pitch.

He promised that nobody would try to sell us anything, but we really needed to meet downstairs with the sales/finance team? He then started asking me what time I wanted to go down. I told him I just read about it on the website. He kept insisting we go downstairs and would not take NO for an answer. I finally said yes just to get him to leave, but after he left, I called down and canceled the appointment. They continued to call my room and cell phone over and over for two days to try and convince me to come down. I finally unplugged the phone from the wall and put their number on ignore on my cell phone. Every vacation experience I have had with Wyndham has come with a similar experience.

Trust me, people, just save your money every year and purchase your vacation the old fashion way. I am trapped into paying for a headache, and these bozos have even begged me to put Wyndham in my Will for my kids. Like I really want to leave my kids the headache I foolishly bought into.

When the smoke cleared we did change a fixed week to 126,000 points but when we signed the contract we went back to the room and saw that we bought another 126,000 points for $17000, which we paid off within a month, thanks to mom and dad's will. OK, we know what we did and we have learned by our mistake. So, we have been going now for about 6 years and we love going... BUT... the sales people have used every means possible to get us to give them more money because we have to get into this program, or else.

I will not go into all the conversations, but I will tell you - they are very good at what they do. My wife and I are retired and we are on fixed income. We screeched at every check in because of the way they tell you about these latest "work shop" to see what's new, etc. and no sales pitch. It will be a group setting in a big room. They say it is only for a half hour, but the last one we went to was a half hour in the group but the salesman brought us back to his room so we could rate our stay or something. Well, 4 hours later my wife and I had our breakfast and the $100 American Express gift card. WE were actually almost going to buy whatever they said because they told us we had to do this in order so our children would not have to pay any fees when we die and they even said we could rent points to put toward our maintenance fees.

The figures they showed us looked so great I was making money every month by the fast figures they wrote down. So then they went and brought back two offers to do all this. My wife and I said, "We have no money, no savings, and we are already maxed out with our normal bills. So we really can't afford anything, but if it's going to cost us something around $200 or so to get into this program, we might do it." WELL, the man came back with 2 offers: one was for about $25000 for some points (I really don't remember because I was shocked at the $25000), and to be honest, I can't even remember the other offer.

My wife and I actually were relieved because it was so much, we said no thanks and tried to leave. Well, 2 or 3 more sales people came in and it took us another half hour to run away. We waited for our $100 gift card, but they made us feel like we were the enemy (that's after we signed the declined paper). They kept changing figures, etc. for about a half hour, before that. I told the sales guy, if we are your customers and you want to keep us happy and give you as reference, why don't Wyndham give us these things for free.

Why do I have to spend $25000 to buy some more points, with more maintenance fees so when I die, my children will not have to pay any fees with Wyndham and if I want to rent my points to someone else. Wyndham, why are you asking for more money to buy more points to get some things that you would get more positive feedback if you offered these things to your customers for free because you really care about them. Also, if we, my wife and I, have been saying "no" to all these sales people for the last 6 years, you think they would keep a record so they don't ask for us to come to any meetings each time we go on our timeshare.

Hey, I only go for the free breakfast and the free $100 gift card. But, it's getting real hard. I am actually working hard to fight off the sales people - all 3 or 4 that keep coming in after the first, second, etc. "no's." BUT, overall, we have been left the in-law’s timeshare, only because no one in the family wanted it; we bought the second one out of total ignorance on our part - but we have them and are making the best of them. I have noticed, though, that the 126,000 points which use to be good for a 2 bedroom in prime time does not cover the 2 bedroom prime time anymore. I guess that's how they get you in the end. My wife and I are only getting 1 bedrooms now in prime time. Eventually, maybe 126,000 points will not even cover the 1 bedroom. I guess that's OK. My wife and I will die soon, and my daughter and her husband will be down to a broom closet. God help us all for the foolish things we do here on this pilgrimage. God bless!

1). We could use Bill Me Later for the down payment and if we couldn't pay it in 6 months, they would extend it another 6 months, interest free. After falling on hard times, we couldn't pay the down payment and was told by Bill Me Later that was not true and Wyndham should not have told us that. 2) We were told we would get 10 days of vacation during "primetime" with the 84,000 points we bought in to. Come to find out, for the property we bought, that only gets us 3 days, and SC is too far to travel to for just 3 days. 3). They didn't tell us our points expire. They have to be used or forfeited unless we pay a fee to RCI to store them for two years.

4). We were told party weekends were for anyone who could attend just because Wyndham likes to treat their customers well. We later found out, you have to bring a guest and they have to sit through a sales pitch. 5). We were told we could use RCI exclusively (Club 249) without accessing out Wyndham points, but found out that there is a fee involved and we do have to use our points for their properties. 6). We were told that housekeeping comes standard with all resorts but found out that you have to book for 7 days in order to get housekeeping. Our stay in VA did not include housekeeping.

7). While on vacation in VA, we were accosted again and tricked into another presentation that they advertised as learning how your membership works and finding out about new resorts in NY and Boston. They said we would be able to pre-book at their newest ones during presentation. But it was actually another sales pitch and they tried to get us to upgrade telling us that our current plan is "bleeding" and we need to get out of it so it can work for us. We were told it would be 45 minutes but turned into over 4 hours. They also said they would run a credit check to see what we can afford, and I told them that we could not afford to upgrade to anything. I also asked if it would be a soft pull and they assured me that it would.

They lied. They pulled a full report that caused my credit rating to go down. I received a decline letter from Bill Me Later as they tried to put 2000 on that account without my knowledge. They came back with three different offer and we said no to all. They then had someone else talk to us and we said no; they then had us see one last guy with another "deal" and we still said no. They had our heads spinning at these presentations. They really wear you down with their sales pitches and patience.

8). They told us that all of the Wyndham resorts were as nice as the property at Ocean Boulevard (OB) and I found out that that is not true. Patriots Place was nice, but no where as nice as OB. 9). We were never given the information on the supposed new resorts in Boston and NY because we said no, and after 4 hours, I just wanted to get my children and leave.

10). We were also sold a 250.00 vacation for 3 nights as a welcome to Wyndham. We were told we could bring a guest and they would have their own room. We were told that it would be at a Wyndham resort. But when we got the information in the mail, it said it would be at a Wyndham hotel. It also said we had to bring a guest over 28 with an income of over 70,000 or a person over 55 and they had to sit through a presentation. The sales person caught me while I was leaving for a wedding but stayed on the phone until I gave her my credit card information. By the time we got the information, the time to cancel had already expired. Now they have 250 more of our dollars because we won't be able to use this.

I made a complaint while on vacation this August in VA and they created a customer file on me. They (Wyndham) told me to write down all of my complaints about my experience in Myrtle Beach. They said they had problems with the sales people down there telling lies and being deceptive. We were told that the company sent some higher ups down their to clean it up. We were also told by Mr. **, that he would get us out of the 250 3 night deal since they were not up front with us about this; however, after we said no, he never mentioned it.

11). We were also put on a no mailings list which we never signed up for. They also never told us about all the fees that are associated with any services. We are now left with a package that we will only be able to use during non peak times and only close to home. 12). They never told us that the maintenance fees will increase when we signed up, but when they tried to get us to upgrade, they told us that we needed to get out of our current plan because it's just going to keep going up. Please let me know if there is something I can do about their deceptive and lying practices.

He finally got to scribbling out the numbers on his sheet of paper and then the finance lady appeared to "run the numbers". She came back minutes later with 4 different finance plans, all of which we could not afford. The cost of membership was $17,000 w/ discount and 10,000 points. They required a down payment of 30% ($5000+), monthly payments of $250, interest 16%, maint. fees of $120. After barely discussing it alone, we knew we couldn't afford it and gave them the answer NO. The look on both the salesman and the finance lady faces were red as if they were ready to blow a gasket! We told them there was no way we would come up with that down payment and it just wasn't a good time for us. Their next pitch was signing up for the Bill Me Later plan to pay for the down payment with 6 months interest free, which I knew already would be an additional expense tacked on for another several years... NO THANKS!

The finance lady came back with another case scenario of 10% down and so on, but we still couldn't afford a $1500 down payment and having another bill of $200+. The finance lady said she would work the numbers again and look for our employer discounts. After she left, the salesman tried to make us feel bad by saying how hard she was working and he felt bad for her. We didn't feel bad... that was her job! Our 3 kids showed with my sister after waiting for us for a few hours. Not once did they acknowledge their existence even after we told them we needed to go, our kids are waiting. They didn't seem to care... They were more concerned about making a deal.

Later, finance lady appeared and said she magically found $2000 she could knock off, but in reality the numbers didn't change much. After the third and final NO, they both sat down with a miserable look of disappointment. They each gave us their sob story of single parenthood of four children and how they managed to afford the timeshare and how creating memories with timeshares was priceless.

First of all, I don't need a timeshare to create memories of our family trips. We do just fine with the trips we take wherever & whenever we take them. Besides that, we have dogs and include them on our trips. Wyndham does not allow dogs. We both had fond memories of our childhood trips and both of our parents didn't have timeshares back then.

Upon ending this horrible 3-hour experience, we had to sign off that we declined the offer. They tried to make us change our minds by saying this offer is only good for a few days and we cannot get this offer again once we decline. By that point, we didn't care and were happy to sign it! As we started to walk out of the building, the salesman came up to us and walked us outside and said he would hold the offer for 24 hours in case we changed our minds. OMG, what was he thinking? Was he not listening to us??? How was our financial situation going to change in 24 hours?

BEWARE! DON'T BUY INTO THEIR TACTICS! They make you feel bad and try to tell you how YOU CAN afford it. The $100 gift card was not worth 3 hours of BS when we could have spent 3 hours with our family at the beach!

The maintenance fee started at $54.03 and is now $98.44. They want to hold you hostage to this maintenance fee (which they can raise at any time) for life... then actually pass this fee obligation onto your family when you die. How can they continue to get away with this? We asked by phone (June 2013) to discontinue our ownership wanting nothing other than to be done. We were told "it's just not that easy" to do. We had paid our account in full in 2003 and never missed a maintenance fee. I cannot understand how they can close so many legal loopholes to make us think we (and our family when we die) are stuck paying them a maintenance fee forever... or as they say, "It's not forever... just as long as you own the... wait for it... "property"! The points are worth nothing and you cannot give them away because no one wants to be stuck with a lifetime of maintenance fees.

I'm not one to back down from a fight when I see an injustice being done so we consulted with an attorney. Our attorney said trying to deal with them was frustrating and actually made her angry at times. They just try and wear you down so you will give up. They have held up recording the deed as long as they can to obtain more maintenance fees. Our attorney told them she didn't need their permission to record a deed in SC... Their response was, "Go ahead... we'll just record it back to your client." If they had good business practices, they would have said right out of the gate that they were sorry it wasn't a good fit for us and since we were all paid up, we were good to go... but they didn't say that. Instead, they have fought us every step of the way and made it most difficult. You would think it would benefit them in the long run if we left happy rather than angry.

In today's instant communication, it's very easy to spread the word about bad businesses... and I won't have any trouble doing that. We have given them approximately $27,000 plus dollars over the last 13 years in exchange for maybe roughly 42 days of hotel/condo use. Again... I understand this was our mistake. But for them to make you feel you have no way out even when you owe them nothing is just wrong on so many levels. Their aggressive practices need to be stopped.

October 2012 at a stay in Oceanside we sat in on an upgrade sale pitch. Micah ** was the sales representative (along with the help of Kim ** who was no help). He stated verbally and in writing that the increase in payment would be covered by the My Savings program and Wyndham Rewards card. He plugged in "conservative numbers" in the My Savings software and said we could save over $2700.00 a year. I felt this was an exaggerated amount but had no idea how completely misleading and false the whole thing really was. Not only did it take over three months to get signed onto My Savings, due to some errors in your system, it mostly is ordering online to stores that most people do not frequent or utilized online ordering such as Home Depot. Not getting discounts or coupons to use when out shopping as was portrayed. Had I known this was what really was offered I would not have upgraded. The right of rescission is not long enough to unveil your undermining approach. Especially when it took so long to set up.

The presentation for the upgrade was nothing short of a scam. When approached as I have been in the past years, in regards to my experience with WorldMark ownership, I assure you I will hold nothing back and make sure people know this company has resorted to nothing short of a scam for sales technique. I have been an owner since 10/2007. I was sent another card indicating I have been an owner since 2/2013. Just another verification that your company is not on the ball. It is a shame that an honest and sincere approach can’t be used for something that should be so simple and enjoyable. Especially in these times when people are wanting to find ways to build the positive back up again.

Side note: I sent this letter on August 16, 2013 to Franz S. Hanning, President and CEO of Wyndham Vacation Ownership. I used the address from a letter that was sent to me ‘from him’ that he signed. It was “Returned to sender, insufficient address” on August 23, 2013. Dishonest from the top!

Needless to say, being young and naive, we got suckered. We bought a timeshare. Now here we are, seven years later and neither of us have ever used the program. One, because we have both gone through periods of unemployment. Two, because we've both had to establish our careers, marriages, etc. Three, because the payment on the loan and maintenance is high enough that we can't afford to pay for the timeshare AND vacation to it (or any other place). Four, I have other pressing bills, student loans, a widowed mother and grandmother, etc. We've had to pass the payments back and forth to each other just to keep them going.

Finally, after seven years, I said this is enough. I talked to the company and said, "listen, you sold us this timeshare under fraudulent terms. You have been taking our money for years and I have never used your service. I will call this a $20,000 mistake if you will just let me walk away from this now." They did admit that a timeshare never should have been sold to college students. They did say that they hear my complaint often. But they also said no. It has to be paid off. They do have a program where I can buy out of the timeshare deal but it would cost me another $10-14,000. We could pay it off and they would "consider" taking it back, but giving me no money for it. The other option is that I could go into foreclosure, but it would destroy my credit score.

I've also come to find out that if I don't want my points to expire, I have to pay $140 per year (part to Wyndham, part to RCI). When we bought the thing, the salesmen said the points would never expire. I am just in shock at all the ways that this company finds ways to chisel money out of its customers.

We call Wyndham, they say there must have been a misunderstanding and we cannot cancel due to the amount of time that has passed since we joined. Now we need to find away to pay $425 a month, then in July 2013 we use our points to go to the Smokey Mountains in Tennessee. When we check in, they ask us if we would like to go to a meeting to better use our points. So we go and talk to a lady named Donna and a guy named Mike. She looks over our contract from Wisconsin Dells and says to us “why did they put your account in 2 bills” and we said that we don’t know and they weren’t supposed to do it that way. She tells us if we go up to 128000 points she could get everything rolled into one account and our bill would be $330.00 a month.

I asked many times how our new bill would be less than we were paying for 84000 points and her reply was that she would roll everything into a Wyndham rewards Visa card and that the interest would be 3% compared to the 17.99% that we were currently paying. So after many questions, we agreed. Well we get home and we keep checking on our Bill Me Later accounts to make sure they get paid and nothing is happening with them. So after 3 weeks we call Mike in Tennessee. He tells me he is not at work and will call me tomorrow and he does. I ask him what is going on with everything being rolled into one account and he tells me he is not at his desk right now can he call me back in about 5 minutes and I say sure. Well he never calls back.

2 days later still can’t get a hold of him so we send an email out to Tami, the lady we did the paperwork with and she responds to us that there is no paper work that says that Donna was going to roll everything into one account but she forwarded our email to Donna and Mike and their managers so they will get back to us. When Mike finally calls us he tells us that we need to use the balance transfer checks from the Wyndham rewards card and write ourselves a check to cover the Bill Me Later accounts, which after looking into doing that it would cost us a 4% fee of the amount transferred.

Now after more digging I find out that when we met with Donna and Mike in Tennessee everything they told us was a lie all they did was sell us another 128000 points for $330.00 per month. So now we own 212000 points. Now, not only do we have the original 2 Bill Me Later bills for $425.00 a month that we could not afford, now we have another $330.00 per month bill along with about another $100.00 for new maintenance fees that doubled from what they were. Also the only reason Donna opened a account for us in that Wyndham rewards card was she put a $5100.00 down payment on it for the new points (another bill). Now I have no idea how I am supposed to pay all that.

My parents had 800 plus credit yet the man put them on something called Bill Me Later (the newest scam) at rates of 24% or so. When they returned home and were unable to make it work the way the man said, they visited Wyndham in Sevierville, Tenn where they then told them, "Oh no no, you have to have 1 million points to make this all work," so they put them in another contract. My parents struggled to try and figure it all out and Wyndham wouldn't help. When mom called because they couldn't pay the payments, they were told to call the Bill Me Later or the Barkley Bank that Wyndham had set all the stuff up at. I went in April to visit my mother because she had quit visiting us all last year, not even seeing her 82 year old sister in Waco, Texas, and to my horror I walked in to a house where they had no food, the church was having to pay their electric, no gas, nothing BUT THEY WERE PAYING WYNDHAM, 800 to this Bill Me Later, 600 in maintenance, over 700 in payments and they are on Soc Sec. HOW DARE YOU, WYNDHAM.

We called and when I told Wyndham what was going on and how my parent's savings had been drained and they were going without food, the lady said, "SOUNDS LIKE THE SALESMEN DEFRAUDED YOUR PARENTS" then sent me to the fraud department and nothing has happened so far. I have POA over all of it now for my parents, but I have no idea where to start to help them. Mom won't quit paying because they took all her paid off deeds and she was told by them if she doesn't pay now she loses it all, which means she can never come see anyone. It gets better. I KNOW IN MY HEART WYNDHAM ALSO IS RUNNING A NEW SCAM. The minute I called Wyndham about my mom, my mom began receiving phone calls from companies wanting to buy her points up, telling her, "If you pay me this fee I will get you this much money." I told her "No, do not do anything."

They won't quit, 10 a day, and over and over, harassing her. HOW DO THEY KNOW SHE HAS POINTS IF WYNDHAM DOESN'T TELL THEM? I HOPE TO BRING THEM ALL DOWN. I WILL DO WHATEVER IT TAKES TO DESTROY THEM FOR WHAT THEY HAVE DONE TO MY ELDERLY PARENTS THAT ONLY WANTED TO BE ABLE TO SEE THEIR CHILDREN AND GRANDCHILDREN AND GREAT GRANDCHILDREN. I need help. Pls pls direct me to getting their money back and their 500,000 points they had paid off. Begging here!

We called again and talked to their representative who stated he was sorry but it was binding and that we had no course but to pay it. We are about to retire and could not pay this off even if we were not retiring. That is why we told them specifically that we did not want to buy anymore as it was paid off. All that we ask is to have our previous contract and ownership from May 5, 2013 and to cancel this new one. I have always thought they were an honest company and enjoyed our timeshare until this sales rep. He was very dishonest and I am afraid more people are going to be sucked into this trap.

They also try to make it look so good to use points to rent a car but they charge you $59 up front to do it. Why? And please people, don't use your points to pay maintenance fees. Have you seen the return on the dollar? It's a big ripoff. The latest talk we had with a sales rep involved getting into the Pathways Program. You would be able to "sell back" your points if you became too elderly to travel anymore or just didn't want to deal with maintenance fees any longer. Guess how much that was going to cost me? Another $22000 to get into the program and add another 105000 points to what we already have and another $50 a month additional maintenance fees! We can't use the points we have now, why would I want anymore? Oh and do you know right now the return if you sell the points back to Wyndham? 20% on the dollar. Huh? Say that again? Yes, if you spend $100k on your timeshare points and wanted to sell them back, you would get $20K. SOMEONE is making some very good money and it's not us!

I lay awake some nights thinking about all the money we have spent and if it gets willed to my children, how on earth are they ever going to be able to afford to keep up with the maintenance fees? They are barely supporting themselves now, what with the way of the economy. You can't resell a timeshare. No one wants the headache. You can barely give them away. It kind of makes me sick. They don't tell you that when they are trying to sell it to you. I wish there was something we could do about this but it is such a big corporation. I don't see how it would make a difference.

I know this sounds rude but these people don’t take no for an answer. National Harbor was a little more creative. Upon check in they stated that there was a problem with my account and I could sit with someone the next day to find what the issue was. I knew this didn't sound right, but wanted to see what angle they were going to take. We sat with someone the next day and they started with some basic info, then came the sales pitch. They basically wanted me to buy an additional 300,000 points for 30 grand. I currently have 308,000. He said my payments would be about the same.

After doing some basic math and asking a few questions relating to my maintenance fees, this was far from the truth. They sent in 2 other people to try to confuse and pressure us into buying. I said I was not interested and got up and walked out... Bottom line, I enjoy the timeshare and have been to many places. There is no resale value on it. If you are looking to buy a timeshare, check out Craigslist. You can pick up a timeshare at a fraction of its cost. Do your homework… and as for Wyndham just say NO THANKS and walk out.

We made three months payments, called to find out the payoff balance for the maintenance fees only to discover they never pay off. And Bill Me Later is an additional finance contract of $450/month for ten years. We contacted the sales rep, legal department, complaint department, and Better Business Bureau of Central Florida. One phone message from Wyndham is all we received after numerous calls, letter, and emails. We seek to rescind the contract.

So, a rep handed us a survey. We were unable to answer a particular question on it and that is when he started his sales pitch. We were informed that if we did not purchase additional points, that we would lose our Silver VIP status. We were also told that this was an excellent investment. The rep informed us that if we buy into a Gold VIP status, that we would have more points to convert to offsetting our maintenance fees, also using our existing Wyndham Reward points (which is a joke). After several grueling hours (11:30 - 5:30pm) and no lunch, and with my grandson still in Day Care unit, we told him that we could not financially do it as we were Senior Citizens on fixed income.

We expressed our concern for if something would happen to my husband, how would I pay for it. He said not to worry about that. He said he had a lady whose husband had died and he helped her with it (whatever that meant). We also said that we could not come up with the down payment required through Bill Me Later when it came due which is $15,000. He then said he had a buddy who rented his timeshares for around $1,200 week, and that we could pay the Bill Me Later of $15,000 by doing that when it was due and even pay for the Timeshare (which was set up for 10 years totaling $43,000) within a shorter period of time, maybe 2 years.

We believed him. However, he told us not to tell anyone as he could get fired and he would help us with that to just contact him the first of May, which our sale was 4/4/13. Since we were there 2 more days, we went over our financial statement, income and bills, and found out that we had "no money" to pay for the Timeshare. Oh yeah, did I mention that the rep talked us into another Timeshare in the Smokies instead of upgrade?? Slick uh! Anyway, we went 2 DAYS later back to the Wyndham Office and told them that we wanted to cancel our contract. We told the receptionists there and another rep met us. He took us to the previous rep office and called him on the phone. When he arrived, he said "Oh, you have buyer's remorse?" We showed him our financial statement that we made out to prove to him we did not have the money in our Social Security and Pension. Again, he said the same thing as he said the day before.

He did not show us any respect with what we were telling him and did not want to listen to what we had to say. Also, he reminded us that we could rent the timeshares out and he would help us do that and reminded us again not to tell anyone. Since we were hassled and not allowed to cancel our contract or was told how to cancel it, we left very upset. We had scheduled to visit with family the same day in Nashville, and they would be wondering where we were at so we had to leave. When we got home, our life became busy but still wondering how to get the contract cancelled. Finally, in the first week of May, the rep contacted us about how he was going to help us rent out our Timeshare weeks. WOW! Was we surprised. All he did was give us a 1-800 number to call which we found out belonged to Wyndham to sell your Timeshare days/weeks. He again told us not to give out his name.

We found out about Extra Holidays by Wyndham on the internet/blogs. What a scam. We were then more upset. The rep lied to us and misled that he had a game plan to help us pay the Bill Me Later and the Timeshare. We trusted him. We finally called Owners Relations at Wyndham and reported what had happened. They said that since we did not have anything in writing that we could not prove what we were promised. Since we have paid in full our maintenance on our previous Timeshare, they combined both properties and now we will be owing more money on the maintenance in which we already paid in full on. What a mess!

We have sought legal counsel on this and have already received letters from Bill Me Later in which they say we still owe them, also a letter from Wyndham threatening us that they will cancel our upcoming reservations in September which we used our “paid in full points” and paid in full for. Can you believe the underhanded and corrupted way that they are treating us? We cannot pay them anything. We proud ourselves that we always paid our bills for 37 years of marriage and now this. We are so stupid, stupid, stupid. God will release us of this. Just don't know when.

I spoke to Brett on the first morning we were there. He came to the room and wanted to try to get us a better interest rate. I asked him about exchanging the points, splitting the payments and the three vacations. He was to get back with me. He never called me back. So, I went to member services and spoke to Craig. He handed me an envelope with 3 vacations and told me to get in touch with his stepbrother and make an appointment to talk about the other issues. I did make an appointment for Wednesday at 8:30 a.m. However, we were unable to keep it because we were exhausted after 2 days at Dollywood with the 6 grandchildren. The envelope contained 3 certificates for vacations through RCI.

Well, we are not members of RCI. We are members of II so the certificates were of no use to us. So I called him, apologized and left my number for him to get back with me. On Friday, as we were checking out, I went by the office and asked to speak to one of the three. I got to talk to Brett and then to Craig's stepbrother. I explained about the 3 certificates being of no use to us, so they took them back and said they would mail me the II ones. I asked about my points as I was supposed to have 374,500, which did show up, but then it was changed to like 225,000 or so. I wanted to know if they had already converted the points for my maintenance fees. They said it takes about 91 days to convert, but didn't explain what happened to my points.

I also asked about splitting the payment and they said they had stopped that particular program on May 15th. We were there May 8th. I told him I would not have gone into the trust and increased my payment had they not told me I could pay the payment in 2 payments per month. He left the room, came back and said I could stop the automatic checking deduction and split the payment myself by paying online through my bank. I feel like we were taken advantage of and lied to. I will be calling Corporate on Monday to see if I can get out of this contract. If not, I will be looking for an alternative, maybe even filing a lawsuit if need be. We live on a fixed income (which was explained to them in the first meeting) and the cost of this timeshare is now more than my mortgage payment.

I spoke with the manager and the manager's supervisor, but they refused to waive such a high amount. The explanation given was that "people in the past had a party in the room." The bride and groom were not coming to have a "party" when they already had a celebration at the reception. We then had to call the bride and tell her that no room was secured yet. She cried and started to worry on her wedding day. Thank goodness we had a smart phone and was able to get them a room down the road on such a short notice.

We signed up for additional points with the additional costs, expecting that everything they said was true. Regrettably, and after the 30-day rescission period had expired, we learned that everything they told us was a lie. I contacted Wyndham to complain, and they said that they reviewed the contract and everything appeared to be in order.

Wyndham lied to us. If anyone out there has started a class action lawsuit, we would like to be involved.

We were told that to do this we would have to combine all of our points along with the new package into one which would then cost us over $330 per month for ten years. In other words, while we are trying to lower our maintenance points, we are told to purchase another set of points which increases the maintenance fee, and we are to pay over $36,000 over the next ten years? Seriously?! Do I have stupid written across my forehead? The fact is that if you purchase a Wyndham timeshare, you will be like many of others who will be priced out of it in ten to fifteen years because of the enormous maintenance fee. When we declined the offer, two of the three salesmen treated us with severe rudeness and disrespect. We were hoping to be lifetime Wyndham owners but that desire was shattered this week.

They have recorded my conversation and did confirm that the rep did not advise me that the Paris Hotel is an upgrade. I called to complain and all they would offer me was $100 back to my Visa or an extra $100 on the AmEx card they are going to give me to hear them try and sell me a timeshare. At the time, I was so upset. I just said to return it to me on the AmEx card they will provide. Then after I figured out I was going to pay more money when I got to the hotel, I called back and asked for it to be returned to my Visa, which of course now they couldn't. I would have to wait until after my stay. I called and complained four times and asked to speak to a manager. And all four times, they have failed me to talk to one. I even had someone else call me who doesn't know anything about the timeshare marketing department. Poor customer service.

They make you believe you're getting a good deal but it all comes down to you paying more at the end. Scam artists! To top it off, nobody knows how much taxes I will pay until I get to the hotel. All they tell me is I will pay 12% plus $18/day for the hotel stay. There goes the $200 they offered me to sit and listen to them. I don't trust them anymore and will make sure I tell everyone about how they scammed me. I have friends who own timeshares and they don't recommend the Wyndham Rewards Program!

The following is an explanation of where the relationship took a negative turn. While attending a sales presentation in Myrtle Beach on April 6, 2013, my husband and I were told by one of your sales professionals, Jesse **, that the contract that we initially signed on July 4, 2012 had a locked rate. We were offered a subsequent contract on our current ownership to include extra bonus points and an unlocked rate. We were told several different times during this conversation by Mr. ** that we would not be obligated to pay for two ownerships with this new contract, as I was concerned about the financial hardship in having to pay two (2) loans. I explained that this would be a financial hardship and if this was to be the case, we couldn't afford to pay both contracted amounts at that time. He continued to explain that they (Wyndham) would pay off the initial loan balance and that I would only be responsible for the subsequent promotional amount of $234.58.

Being skeptical with the verbal information provided by your professional, I asked him to reiterate the conversation to my aunt, Mrs. Chandra ** and uncle, Mr. Garry **. Mr. Jesse ** repeated the same information and stated that the initial loan would be paid off by the company and that my husband and I would only be responsible for the subsequent loan. Therefore, we have two witnesses with regard to the verbal information presented (written statement enclosed) that we relied upon while making the decision to agree to the subsequent purchase. I noticed that the contract included both the initial loan payment amount of $194.05 and the subsequent contract amount of $234.58. When I asked Mr. ** about this, he replied, "We had to write it up this way," however once again, he reiterated that the initial loan amount would be paid off by Wyndham.

Trusting the sales professional as we are not versed in interpreting contracts, we signed the contract in good faith based on the verbal information presented by your professional. Prior to the five (5) day cool down period on April 8, 2013, my husband called Mr. ** to confirm that it would be the one payment as verbally explained and that the initial contract amount would be paid off. We were concerned about this as we were told that we would no longer be responsible for this amount; however this was not reflected in the subsequent contract. He explained that he was out of town and would get Mike ** to take care of working on the details of paying off the initial contracted amount. An alleged investigation by Wyndham was also started on April 20, 213 after realizing that the initial amount of $194.05 had been deducted from our account.

We were told by the customer service and/or the investigative unit that there was nothing in the terms of the subsequent contract that relieved us from our initial obligation. We were shocked and disheartened that we had been scammed and blatantly lied to in order to make a sale by a representative of your company. We later found out that the initial contract was in fact, not a locked rate. Thus the entire conversation with Mr. Jesse ** was based on false information. He misrepresented the terms of the initial contract and he misrepresented what the terms would be when we signed the subsequent contract. We were told that we would never pay off the initial contract as it was locked and the subsequent contract did not have those restrictions.

We have a recorded telephonic conversation call held between my husband and Mr. ** on April 19, 2013 where he once again stated that we would not be responsible for the initial contract; he stated that they (Wyndham) were taking care of paying off the initial contract. He has promised without resolve to this date that he would take care of it. Interesting enough, he has dragged his feet well beyond the five (5) day grace or cool down period. After our dissatisfaction with the lack of concern by your company, we discussed the facts surrounding this case with Mr. Mike ** who was there with Mr. Jesse ** during the April 6, 2013 presentation. We were told by Mr. Jesse ** that we signed the contract and are bound by the contract. We were then told that we would be responsible for paying back both contracted amounts which is not what we were told initially, nor were we told this during the recorded telephonic conversation held with Mr. **.

We understand that we should not have relied upon representation other than those included in the contract. However we relied upon the verbal information that was presented by the professional sales representative of your company who was fully aware of our reluctance and apprehensions. Instead of him taking the opportunity to fully explain that we would be responsible for two payments, he continued to pursue us using false information to close the deal. This behavior is unethical and therefore the verbal statements made in which we relied upon and trusted while making the decision to agree in signing a subsequent contract can be used legally against your company, which is included in your contract.

It appears based on our research of your company that there have been over 200 complaints made ranging from misrepresentation to not honoring your clients' wishes to not pursue the contracts within the cool down period. Therefore, we trust that you will assist us in resolving this matter expeditiously. In the meantime, we have ceased the allowance of the subsequent loan amount from being debited from the Wyndham Visa Rewards Card. We appreciate your assistance in this matter; we are stuck paying for 2 contracts.

Finally, we were taken to the back conference room where Lisa began taking our information. She got called away and then came Derek. He was a nice person but he had too many stories for every situation. Their plan was to get my wife and I to upgrade to the Wyndham Owners. But we kept telling them that we wanted to wait until we take our second trip to Florida. Then came the over aggressive egotistical young lady with braces, who only said her name once. Her ego is so big she had the balls to ask my wife if she makes her nervous. To me, she had no class. She doesn't know how to sell your product without belittling the customer.

At this point, I had taken all that I could take without acting out, so I completely distanced myself from the situation by focusing on something else. When she couldn't get anything else out of us, she passed us back to Derek. He then took us to Mr. Preston **, someone who had a very engaging personality and was easy to talk to. We expressed to him our plans and he understood. After 4 hours, someone finally heard what we were saying, from 12-4. Is there a problem with the clocks of Wyndham?

If we decide to purchase, we will only work with Mr. Preston **. But if we buy in, I hope the accommodations are better than Wyndham Governor's Green. Our quarters had a leaking ceiling in the whirlpool room; the shower had black mold in the doorway and to the side. The carpet hadn't been vacuumed in the living-room. On Sunday morning, while I was in the restroom and my wife was on the couch, one of Wyndham's male employees decided to visit our quarters without knocking or calling. I expressed to my wife that if I hadn't been in the restroom, I would have taken matters in my own hands after what we had endured. It was the weekend from hell.

In the resort I work at in Washington State, we, the workers, try very hard to do our best. The sales staff, well… they do their best to ignore us when passing in a hallway, or the awkward moment when seeing each other in a common area. However, during a typical stay, a guest (or owner) will have much more contact with us, the workers, than a salesperson. We will help you with your room. We will know your children by name. We will know if you have special needs. If you require a companion pet to be by your side, we will know your pet’s name. We do this because we care. It's because we have a true work ethic. Obviously, we are not paid a great deal of money. But we have all agreed to work in the hospitality business, good or bad.

I, like my co-workers, are appalled at the treatment you receive from people with little or no work ethics - people who should just sell used cars, not expensive timeshares… I am sorry you have been misled and mistreated. That is not why I punch a clock at the beginning of my workday! Perhaps, the strongest weapon, you as owners have, is to push it to the top! Why pay 150,000-200,000 dollars for people who have no clue as to what your needs or you vacation is about? Why should the housekeeper, making $9.09 per hour, who truly cares about her job, not just the money, make such low income? I am sorry many of you have been duped by this corporation and their sales staff. On our level we see the writing on the wall way ahead of you. If you truly want to make a difference in what you already have purchased, make a difference for the people who work their tails off to give you what you paid for. Or, just go buy another used car…

I paid lots of money for their point system after leaving my fixed week. I told them I want to cancel and get my money back, and they can keep my fixed week. I don't want anything to do with either one of them. I spoke to them numerous times to try to resolve this, but no results. I want to sue them for millions for the games and lies they have done. Interested in joining a class action lawsuit against Shawnee and Wyndham Resorts? Please contact me.

BillMeLater was another scam since they told us we had 100% financing with no money down. The BillMeLater was a credit line! We really have no understanding how they baited us and then switched the funding, so they got over $10,000 from the line of credit and now they want all the property. I am truly sick over this and am happy to have a place to tell my story. I am so tired of all the lies and how more points would help me. If anyone had this experience at Ocean Walk Resort, let me know. I wish I had more evidence and money to sue them. I did make complaints to the Consumer Affairs Department, the Better Business Bureau and the Trade Commission. God help me. I am so distraught.

I can no longer make reservations online as an owner. In speaking to someone at a title company, I finally found out what the problem is. I would have to pay $400-$500 per deed to a title company to have the deeds changed and another $299+ per deed to Wyndham to have them registered with the company in order to use them without my parent's name on them. It might be cheaper for me to sell everything if I can and buy with someone else! So, I don't call this buying a deed that is able to be willed. It didn't cost me this much to have other deeds willed to heirs as the executrix for my mom!

This could be a very dangerous precedence, and Wyndham owners beware! What's to stop all Wyndham resorts from charging a fee, so now you are not only paying your own maintenance fees, but also a daily resort fee. To make things worse, I was told by a Wyndham Bonnet Creek sales person that this is the best selling tool for Wyndham club access he has seen. We are very unhappy campers with Wyndham, period!

Three hours later, we were in Wisconsin Dells listening to a sales pitch like none other. I'm so glad I was there, because I have no doubt my mom would have bought into it. The pitch was three hours long, where the guy did the typical 'bond with the customer'. "They didn't tell me I was getting a couple of beautiful sisters to talk to next" - gag me. He got really personal, and when he found out I was in the Army and have served in both Iraq and Afghanistan, he started talking about how he was a Marine when he was in his 20's. The problem with telling lies to further your cause, though, is that it's easy to get caught in those lies when your presentation takes 3 hours, which his did.

He asked us a bunch of rhetorical questions, made us feel like idiots for not jumping to fill out his credit check sheet before he'd even laid down the basics of the program, and then dragged us around the resort showing us two rooms. Don't get me wrong, they're nice rooms - not $84,000 nice though. Not for my mom nearing retirement and me with student loans and a car payment. I politely told him we couldn't afford it, but he kept going. I was losing my patience with him and I think he knew he wasn't going to get us, so he got short and rude with us and handed us off for "check out". This girl seemed nice and polite so I left my mom to talk to her while I called home to check on my kids, now that we'd been gone much longer than planned and still had quite a drive to get back.

When I got back, the girl had talked my mom into purchasing a "starter kit" that would freeze all of the deals they'd previously offered, that a minute ago were "once-in-a-lifetime" offers. I was fairly upset, but the girl and my mom were talking about how she can use her free airline tickets to get to the resort, and then use the starter kit points to stay in the resort, so my mom agreed. I watched this girl assure her that that was a perfect plan and she would indeed be able to combine the offers. They finished the contract for $1400 financed over a year, with the option at the end of the year to buy-in to the club. I was shaking my head but I genuinely thought maybe it would end up being an okay deal - nope.

I got home and combed over all of the fine print, only to realize that offers can't be combined, and the resort locations are limited to where you can stay, for how long you have to stay, and so on. The "free tickets" are essentially worthless because you have to book through them and stay in their resort for a minimum number of nights in order to use them, and they aren't Wyndham resorts. So we have 154,000 points for Wyndham but not a single available resort was listed through the marketing company's airline offer. To use the airline tickets, say we wanted to fly from Chicago to New York, we would have to stay a minimum of 6 nights in the hotel listed at $399/night, plus pay all the "fees" associated with using the tickets. Does that sound like a deal?

We live in Davenport, and I can get a flight from Moline to New York for $319 round-trip. I called the company to cancel (you have 5 days) and she gave me an address and fax number to use. While on the phone, I also discovered that my mom was lied to (out rightly) about the terms of her financing. I was furious, mostly at myself at this point for leaving her alone and then relenting. Basically, they wear you down and then they screw you. We didn't even get a copy of the terms for the financing, in the mad rush of shuffling papers that she did to hurry us out the door so she could get off work. What a horrible way to do business.

Bottom line: walk away. Hopefully somebody is Googling Wyndham on their way into one of these presentations and hears this. If you really want to stay in a Wyndham room, get it on eBay without signing your life away to them. Don't buy in. They are liars who will do anything to make the sale and tell you anything they think will work. It's unethical (and illegal now to lie about financing). They should be ashamed of themselves.

The "renters" program turned out to be the same old buy-a-vacation-club package presentation. I guess the most disappointing thing was that the incentives offered were a joke. The restaurant gift card isn't valid at any normal restaurant and it's not even worth $100.00. The restriction on every restaurant is “get $5.00 off when you spend $10.00.” (It's more of a discount card). The 7-night stay isn't through Wyndham. It's through some sort of promotional company in Florida that you have to communicate with through email. There are many hoops to jump through to use it. You even have to send in money with your reservation to "offset fees." This money is supposedly returned to you when you utilize the reservation. Ultimately, I want everyone to know that the incentives Wyndham are offering are a joke. There is no "renters" program either, at least, that I'm aware of.

Again, it was cold and rainy. We had time to kill so we figured, "why not?", and he did say it was "self-paced." We had no intentions of purchasing any type of vacation plan, no matter how appealing they made it sound. And believe me it sounds great, and they tried everything they could to make us feel guilty and stupid for not taking advantage of their once-in-a-lifetime offers (and there were multiple offers!). We explained that we would never make any type of financial commitment without researching it thoroughly and examining the contract(s) with a fine-tooth comb first.

Always be skeptical of any sales pitch that does not afford you that opportunity! If it is such a great product and value, there is no reason for such aggressive sales pitches. Everyone we encountered was very courteous, but they did seem a little miffed that they had wasted their time on us. The whole experience took about 3 hours I'd like to have back. We did, however, get the restaurant voucher and used it without a problem.

When you tell the sales rep no, they say you are stupid and don't understand the value. The last sales rep told me, "Don't assume things other Wyndham sales reps say are true," and called me an ** and said we were milking the system. We told them no, that we didn't want any more points and would not buy after the 45-minute BS session and they still kept us another hour. We finally said, "Give us our gift and stop talking." The last pitch was to sell us points for the same dollar price we paid 6 years ago even though we had to decline the offer in writing 2 years earlier. Wyndham has been slowly changing the rules of membership; recently, upping of VIP membership points, taking away the perk with RCI on upgrading by using points, taking away the perk of getting into a presidential or lock off with a one-bed room and an upgrade. There is always the threat of getting rid of PIC weeks.

Did you know they still issue PIC weeks and have changed the name to Wyndham PICs, trying to get previous Fairfield owners to buy more point? By the way, when I bought my points, they were no longer Fairfield. They were still using old paperwork. They won't admit we have Wyndham PIC weeks, they still say they are Fairfield even though they already owned the company. They recently bought Shell Vacations. Why? Do they really own World Mark? If so, why can't we exchange into all World Marks? They said they bought SilverLeaf, SilverLeaf says it's untrue. I don't know, did they? They still haven't finished Desert Blue in Vegas. They wanted to buy Calypso Cay in Florida, why didn't they?

Do not buy a Wyndham timeshare at retail for any reason. I have heard sales pitches on Wyndham Plus, Wyndham Access, Wyndham Presidential reserve, Wyndham Hawaii (that was nice, you got two weeks for one if you bought in Hawaii) Maintenance fees are out the roof. I have heard pitches involving Wyndham Rewards card to use to offset maintenance fees as well as the latest using Wyndham points to move to Wyndham rewards point and have been called stupid for not doing this. Do the math people. Everything you do with them has a fee. You will never get dollar for dollar against your maintenance fees. You can always get air tickets cheaper by shopping around, then using points. Wyndham needs a class action lawsuit.

Immediately upon entering my room, I was alarmed by how poorly maintained it was. There was an overwhelming odor that could only be deemed as foul and offensive throughout the entire room. The floors and bathroom were filthy and appeared as if they hadn't been mopped or thoroughly cleaned for an extended period of time. The toilet was not operating properly in that it continuously ran throughout the first night of my stay. The bed, linens and pillows were in poor condition and unfit for providing a proper nights rest. The mattress itself was emitting an odor that smelled like something was rotting inside of it. Due to the late hour of arrival, I was told that a manager was unavailable until 8am and that the issues could not be corrected until then. I made an attempt to muster through the first night, but found that even the pillows had to be covered with towels in order to mask their foul stench.

One of the most important things for me when choosing a hotel or resort is finding one that provides options reference exercise and fitness. Per your website and brochure, The Viva Maya Wyndham offers those amenities with the stay. When visiting the fitness center on the resorts property the following morning, I discovered was that the facility was full of equipment that was broken and in unsafe condition. This included an elliptical, 3 exercise/spin bikes and one of the treadmills. I attempted to bring it to the attention of the three staff members that were in the fitness center, but found that they spoke little to no English and seemed more concerned with completing their own workouts rather than addressing concerns from a guest reference the unsafe equipment.

That same morning, I went to the front desk and requested to speak with a manager. I was informed that the manager was in a meeting, but was directed to the concierge desk. There I spoke with one of the guest service representatives where he was briefed on the issues with my room as well as the fitness facility. After several minutes of discussion, I was given to the option to change hotels, where I would be given a room at the Wyndham Azteca. I was escorted to the Azteca property where I was given a tour of the property and assured that my room would be clean and had the amenities that were promised and that all of the equipment in the fitness facility was in good and proper working condition.

I agreed to these terms and was informed that my room had to be cleaned and would be ready in approximately one hour. It was nearly 3 hours from the time this agreement was made until I actually received a key to my new room. The room assigned was 1305 and noted by the manager as one of their “beach front views.” Rather than a beach front view, I had a large palm tree in my sightline and a construction site three floors below it. In terms of getting a proper nights rest or being able to relax in the “comforts” of your own room, it was deemed nearly impossible.

The construction began every morning at 7am and continued throughout the entire day, typically ending around 7pm each night. Like clockwork every day, the workers began with moving their heavy equipment in place, accompanied by yelling, whistling and hammering for the remainder of the day. This was not an “upgrade”; it was more like a sick joke being played on a guest that had to complain about their accommodations. Note that this room was also missing some of the basic amenities advertised on the website and brochure. (It didn't even have an alarm clock in the room!)

I chose to visit the fitness facility at the Azteca the following morning. There I found that it too had the same issues as the Maya resort. Only one of the treadmills were in working condition, while the two exercise bikes, the stair climber and elliptical were all broken or unsafe to use. Again, I attempted to address the issues with the fitness staff who showed little to no regard for my concerns. Frustrated and upset with what was becoming the nightmare resort stay, I bypassed the front desk and went straight to the human resources department where I requested to speak to a manager.

I was met by assistant manager ** where I informed him of the increasing list of issues that I had encountered during my short stay. He seemed less than concerned and wanted to debate rather than address the obvious issues that had been presented to him. Mr. ** was less than professional in that he did not take any notes, nor did he even ask my name or room number until I offered it to him at the end of the meeting. The end result of this discussion was that Mr. ** stated that an order for the equipment repair would be submitted, but it would not be finished during my stay at the resort.

I did have one additional encounter with the assistant manager Mr. ** on Tuesday, November 27th, 2012. During this informal meeting, I inquired to Mr. ** if I would be compensated for the breach in contract reference the amenities not provided during my stay. Mr. ** stated that he was willing to provide me with a bottle of wine, which I found quite ironic considering that wine was provided with the all-inclusive package. I declined the bottle service adding that I rarely consume alcoholic beverages and that the point of my complaint was that I was in fact trying to maintain a healthy lifestyle while on my vacation. Mr. ** then offered a coupon for a 55 minute massage at the resort spa. I informed him that I had already made an appointment at the spa prior to his offer, but it was his choice if he wished to provide the coupon.

On November 28th, I was scheduled for a 55 minutes massage at the resort spa at 10:30am. After arriving I was directed to the room by the attendant where the massage promptly began. I pointed out to her prior to that there were target areas that I wished for her to focus on during the massage. The attendant stated to me at that time “No Habla English.” I have to add that this was by far the most unprofessional massage I've ever had at a resort spa.

It was quite obvious that the masseuse was not professionally trained and that the environment was not suitable for providing comfort or relaxation. Rather, you could hear the techno music coming through the walls from the fitness center next door and the sounds and conversations of customers outside of the room attempting to make appointments. This so called “55 minutes massage” only lasted 25 minutes. My appointment was scheduled for 10:30 and promptly ended at 10:55am.

One of my biggest concerns from my most recent stay is also one of the most serious. This is in reference to the food service and preparation. Towards the end of my stay, I became violently ill from one of the meals provided by your resort. This meal was served at the pool snack bar and was found to be unsafe for human consumption. The meal consumed was in the early morning hours before I left the resort for a jog (because your fitness equipment was broken). I noticed that most of the food appeared to have been left out and kept under heat lamps for most of the night. Judging from the melted ice and puddles of water underneath most of the fruit, condiment and dessert service trays, the food had been kept out and exposed to the elements for several hours.

Prior to consuming the food, I inquired to the server how long the food had been left out. He told me that it was “good”, that all of it was “okay” and that it was the only food available until 6:30am. What I consumed made me physically ill (nausea, vomiting, etc.) for several days to follow. It wasn't until a few days after I arrived home that I felt well enough to even return to normal activities, including my job. The food preparation and service at this resort is clearly not safe for anyone! The food is left out, exposed to the elements for hours at a time.

Numerous people visit these buffets, some picking up food with dirty utensils and or dirty hands. Not one of the employees preparing the food at the snack bar was wearing a hair net or gloves. They handled the food with their hands even only moments prior to, I saw them handling dirty dishes and kitchen rags. There were also animals permitted in the dining areas. There were stray animals and cats permitted to wander the areas where diners were consuming their meals. This is clearly and obviously a violation of many health codes. It’s no wonder why I became to violently ill during my stay. I did attempt to see the doctor located on the resorts property to retrieve medication to ease some of my symptoms. The doctor seemed less than concerned and informed me that the only thing he could do is write a prescription, which I would also have to pay for as a means of treatment.

Upon returning home, I immediately contacted the Wyndham corporate office. The initial complaint was submitted without allowing me to provide all of the complaints that accumulated over my 6-day stay. Only basic information was retrieved by the call taker, where she then referred my complaint back to the Azteca resort. What I received in the mail was nothing more than a template letter that didn't address any of the issues or concerns that I had. Quite frankly, the corporate office should be embarrassed and ashamed of how my customer experience and complaint was handled. This letter was nothing more than a slap in the face to a customer that had just spent hundreds of dollars on what should have been a positive vacation experience.

The fact that a letter was sent, disregarding my complaints and ignoring the issues is quite simply disgusting to me. This was by far the worst hotel and vacation experience I have ever encountered. The service or lack thereof provide by your resort was astounding in the most negative sense. I've never dealt with a more unprofessional business than that of Wyndham hotels and resorts and I will never make another purchase with them again.

While the benefits were very nice, we were really not interested especially if it was going to cost more money or require buying more points. Well the representative came back with a sheet of paper showing us the price we were paying each month and that by upgrading to Presidential Reserve, we could lower our interest rate, cut payoff time on our loan, no increase in maintenance fees and only up our payment by $200.00/month. The deal sounded too good to be true. Well it definitely was. When we received our statement, they increased our payment by $1,100.00/month!

Who has that flexibility in their budget? We have two kids in college and one getting married. So we called Wyndham to tell them there must be a mistake according to what the representative showed us when signing papers. The girl on the phone said unless we have that paper in writing, it would be our word against theirs. Well I am sure that paper was filed in the garbage as soon as he had our signature. Very disappointed in this company, so much that we are considering walking away!

A few weeks later, I called to ensure that the charges were reversed from my Barclays Wyndham credit card (that they very kindly opened for me to pay for the timeshare) and in fact, the charges were not reversed. After hours of calls, Wyndham claims they did not receive the cancellation letter. Barclays is clearly in bed with them as they seem to know all about my contract and are acting the advocate for Wyndham. It is unbelievable. To make a long story short, 40 days after buying the timeshare, we are already out a few thousand dollars paying a lawyer.

Folks, do not do this. It is a lie and I cannot believe this is legal in our great country. My husband and I are both in the military and we have devoted our lives to demonstrating honor, courage and commitment. Wyndham is truly un-American.

I had to leave a $20 reservation fee that I got back when I showed up to the presentation. So, we showed up at the office at 0930 for our 90- to 120-minute presentation and to collect our gifts for showing up. It started out like these always do, with the standard questions about how do you vacation, etc., etc., etc. Then you watch this phoney movie that has all these "owners" that love their Wyndham timeshare and how they wish they bought more points blah, blah, blah. Then, you go back to the standard sales table set-up to discuss your future vacationing plans and how you plan to vacation during retirement, etc., etc.

The salesperson then goes into the ways you can offset the maintenance fees by renting your unused weeks and how you can get them direct billed to your Wyndham credit card so you "never see them". They then go into telling me that they will "buy back your unit" if you ever decide you no longer want it. Of course, I have heard of this scam before. The way this works is after the developer has sold all of the addl. inventory. Then and only then will they sell yours at a 30% charge on the seller plus fees. All this and we haven't even seen the unit yet.

Finally, after the most boring presentation so far ever, we walked down the hall to see the unit. It was a nice 4-bedroom unit. While in the unit, the high pressure sales talk started with the, "why would you ever want to stay in a hotel agai," blah, blah talk, etc. I mentioned that I would most likely never buy any timeshare directly from the developer as I can find them on eBay from owners just trying to get out of their maintenance fees for under $500 which is true. The resale on these units is anywhere from $1 to $500 max and take over the $1,893 a year maintenance fees.

While in the elevator, the sales lady told my wife and I with my daughter standing there that I was wasting her time, that she was paid by commission only and I was taking food off her family's table by not buying the unit. I thought to myself, I have never heard ** like that before, what a joke. We got back to the sales table and she laid out the deal, $67,000 for the 308,000 a year points package plus maintenance fees, taxes, etc. This would give you 2 to 3 weeks of use anywhere in the system and you would never pay RCI dues ever as Wyndham owns RCI, etc. I just let her know I was not interested, blah, blah, etc.

Then of course Mr. Slick came over, you know the type with the big watch wearing the JC Penney's suit to try and close some type of deal. I was done at that point. I just told him I was not even interested in hearing the deal, etc. no matter how great it was. Finally, Mr. Slick left and we sat there at the table for a few minutes then came back our sales lady. I asked if the presentation was over and she said that we still owe her 15 minutes before we could check out, etc. After the 15 minutes, she brought us over to check out and get our gifts, etc.

Well, here is the best part. While checking out, they stiffed my wife the arcade tokens for my daughter as promised. She asked the check out lady about the tokens and the check out person said the person that signed us up didn't write it down so we don't get them even though we were told we would receive them. It seems apparent from several reviews on this site that this is a common scam. What a total embarrassment for a company like Wyndham.

I was lied to, there's no getting around it. When I was romanced into buying this timeshare, I was lied to so many times (I later learned) that I've lost count. The biggest and most annoying lies. As other users on this list described, I too was told that the company would buy back the timeshare for the residual value should I not want it anymore. It's just not true. The sales manager ran through some numbers on a sheet of paper when helping me calculate my monthly payment. At the interest rate offered (which I now know was a ridiculous 14%), he said that making my normal payment of $160/month, I would be paid up in 10 years. I've been making the monthly payments without a single one missed for 8 years and the amount still owed on the original $11.5K deed is still above $8K. I assume that interest is compounded daily?!

During the sales process, I was told that with the amount of points I was buying, I would be able to take 2 to 3 full weeks of vacation at even the nicest resorts. I'm lucky if I can get a single week. Nickel and dime at every corner. Every time I interact with this company, there's another charge. Fees to make reservations, fees to cancel reservations, fees to transfer deeds, fees to transfer points to RCI weeks, monthly maintenance fees, housekeeping fees. It's insane. Nearly impossible to use my points, unless I feel like staying at some 2-bit resort in Tuskegee, IL. It's so difficult to find desirable places to stay with open weeks that don't take all/more than the points I have.

Lackluster customer service at best. I can remember only one time (out of dozens) I spoke to someone in customer service that didn't have a crappy attitude. That one time, the experience was ruined before the call was over. I was calling to cancel a reservation due to a sudden death in the family. While the rep returned my points to my account, she warned me that it was a courtesy transaction and that they would never make that accommodation again. The rep's tone wasn't conciliatory, but threatening.

The spam. Oh my God, the spam. I get calls from Wyndham all the time, trying to sell me one-off vacations. They are nearly impossible to get off the phone. No, I am not interested in a crappy vacation to Orlando or Vegas, thank you. The most amusing call was from one rep trying to sell me a vacation package to NYC. I live in NYC! I told her I've stayed at the hotel she mentioned. I've seen the show included in the package and I've eaten at the family-style restaurant that's included in the price. Yet, she kept insisting that I would have a great time vacationing in my own town.

Now, I'm not certain on this next bit, but I believe that my contact information was shared/sold to other similar companies. Since I bought this timeshare, I have been subjected to relentless calls selling other timeshares, timeshare points, timeshare sales services, timeshare consumer advocacy groups, timeshare legal reps (who promise to get you out of your contract). 99% of these shadow companies are doing some dirty dealing. I was already ripped off by a company that bought my points. I signed up for their services, got a call a few weeks later that a corporate buyer was interested in my timeshare, paid the service fee and guess what? The check never came.

When it comes down to it, I pay $2,400 a year (approximately $18,000 total so far) for something I never use. Shame on me, shame on them. My recommendation, stay away from this company.

Well, I called the financial department to have it refinanced to get a lower payment. I was told they couldn't even refinance. What a crock. I mean, with outstanding medical bills and life expenses, I do not think we can get outside financing now. They are nothing but a bunch of liars, the sales department that is. All we wanted was for them to do what they promised so we can pay our medical bills and get our credit back in good standing. They can have it back if they just get rid of the contract. We need help that is free. I can't afford to pay anyone anymore.

While our salesman, Jerry, was a nice guy, I am pretty positive we were blatantly lied to throughout most of the presentation. We had no intention of buying and the deals were too good to be true, but we stuck to our guns and were able to get out of there relatively unscathed. The closer came in and tried to make us feel bad, like we were denying our family's basic needs and we were poor and making poor financial decisions by saying no. My husband had to get angry (and my son had to start throwing a fit) before they escorted us to the place to get our freebies.

We were given all we were promised - and that was a good deal for sure - but I don't understand why this company has to use such forceful sales techniques and present false facts in order to make sales. I feel sorry for anyone going into this type of environment who hasn't prepared ahead of time. The closer was rude and spoke down to us. Even if we had been considering purchasing down the line, we will not due to the tactics that this company feels appropriate.

The new program was that Wyndham would buy any points that you were not going to use and send you a check for those points (I am not sure of the amount of points they were indicating but the dollar value they indicated was around $4,200.00). They in turn would then use those points to sell to people who want to stay at one of their many resorts. The only catch to this was if you wanted to get into that new program, you had to redo a new contract. Since my wife was let go from her job and I had retired earlier, we thought that would be a good way to keep and pay for our properties (what idiots we were). When we got back from our vacation and got settled, we called our representative in Myrtle Beach. We were told to send him an email and he would get back to us. After several emails with no response, we called the finance person and the representative finally gave us a phone number to contact.

To our surprise, we found out that we had to book vacations at their resorts and then have Wyndham list them. Then, if possible, sell them to someone who wanted to stay there during that time. We would then receive a check approximately five weeks later or check with them seven days prior to the vacation date and if they didn't have a buyer, we could cancel the reservation or lose the points.

This was not how it was represented to us so we filed a complaint with Wyndham's Owner Care at Wyndham Vacation Resorts in Orlando, FL. We told them that we wanted this new contract dissolved and our previous contact reinstated. I guess the reason why the representative did not get back to us right away was because he was waiting for the official cancellation period to end so we couldn't cancel the deal. We received an email from their Escalation Resolution Specialists to call them with our complaint but basically, we were told over that it was our word against their sales representative.

We went to the welcome center to receive our bands (Chris didn’t have those!). The lady there said she would give me $100 AMEX card and a free vacation to attend the presentation. I told her I would think about it. She offered the same deal to my sister who was staying with us in the condo. When I realized I had no internet in the condo, I called the service desk and they informed me that I wasn’t even checked in the room, Chris was. Chris had checked in under her name. That was why they didn’t want me to check out on Thursday of that week. Chris would handle it. They said I must be using Chris’s points. Anyway, I agreed to attend the presentation to let others know how I was being treated. The girl who set the appointment left notice at our door saying I would receive $50 AMEX and a vacation and my sister would receive $50 AMEX and a vacation.

My sister said she wouldn’t sit through it for $50 since she was promised $100. That morning of presentation, July 16th, the lady called to remind us of the presentation. I asked about the AMEX amount. She said she could only give $100 per condo. My sister decided to hit the beach and my husband and I went. They wanted to see a credit card with our driver’s license. I told them they could look but no one was getting the numbers. We were promised breakfast and ended up with only water and coffee. We were starving before the presentation was over. Our sales rep’s manager came to our table and wanted us to fill out some paperwork to speed things up after the tour. I told her I didn’t want our credit checked until we decided if this was for us. I knew it wasn’t. She promised that nothing would be done until we signed up.

A week later, we received notice that we were approved for the timeshare. They had checked our credit without our permission. I have tried to contact the people at Ocean Walk about this. I have been getting a runaround. I will continue to do my part to education people about these scams with Wyndham. It is so sad to read these other complaints. Please help me stop these people from preying on others.

There have been changes to the ownership agreement since we initially purchased, including the fees for giving a vacation to a guest (non-owner), transfers of points between owners and others. These changes are made by a board that consists of WVR management and no owners. It smells like taxation without representation, and it is. Would you play Texas Hold'em with an opponent who gets a 30-card flop instead of the three that you get? They have the cards stacked in their favor and manipulate their targets to stay in the game. We have never gotten full use of our ownership, and the system is set up such that there are always some points left over at the end of the year. They say that points can be deposited in RCI or put into a pool where they don't expire at the end of the year, but the advantages of having those points are compromised when that step is taken.

Also, the points have to be deposited before the use year starts, before an owner even knows when they will be able to take a vacation. The RCI route is even more confusing and is more of a points’ wastebasket. We just want our current contract to be terminated, cancel what we owe and we will walk away. Otherwise, we will be posting our complaints here and other locations and issuing warning statements at every Owner Update we can be invited to.

Before I flew home from Oahu two days later, I returned the catalogs to the Wyndham desk - except for one which I still have. I did keep the paperwork but have never opened the envelope or looked at it. I have even considered suicide, because I don't have enough money for my everyday expenses and don't know what to do about this. When I arrived home just three days after my presentation, I discovered that Wyndham had put about $2000 or more into a PayPal acct in my name and then withdrawn it - which meant that I owe over $2400 just for that part. What can I do? I called Wyndham, but they said I couldn't do anything about it. In addition, they said I owe about $6000 for the condo. I am so distressed. One of my sons helps me pay my house payment, but he is struggling too. My daughter is having her house repossessed. It is a sad time. I wrote once and do not have a copy. I want to know if there is any way to get free legal help to stop Wyndham from harassing me.

What a crock of sales fluff. We put our trust in him as he says, "if you can't trust a cop, who can you trust?" He is a retired homicide detective. He gave us his personal email, not his work email and all came back mailer-daemon so there would be no paper trail. We know better now and feel sick with stress. What a scam this is. We are seeking legal advice to terminate contract on grounds of sales misrepresentation. We are so upset.

I have spoken with more than 15 representatives only to get at least 10 different stories and more lies than I can now number. The compensation they are offering us because they didn't maintain our timeshare unit properly is to allow me to buy (yes, you read that correct, to buy) another week through RCI for only $259. What? I buy bonus weeks through RCI for less than $200. How is that compensation? Well, no one has an answer that one.

I'm still fighting this. It's amazing how they can offer all kinds of tickets and dinner to people who haven't bought a timeshare, but to those of us who already own, in my case for 18 years, they can't seem to scrounge up a dinner voucher to apologize for the mess and inconvenience their lack of service caused us. If you are thinking of buying with Wyndham, don't. I play close to $2,000 a year in maintenance fees and evidently, this doesn't cover having working and safe fire and security systems at our complex.

We got there at the given time, waited for 20 minutes to be taken to their presentation area. The girl there tried to be courteous but seemed more scared. We were then told there was no food, that the earlier guests had consumed it all. We were told they would see what they could come up with or compensate us. There were seven of us who had not eaten, including a 10-year-old and my father who is not in good health. Needless to say, our frame of mind was not good and I knew more about RCI than she did. Finally, after four other managers approached the table trying to twist our arms into spending $16K on more points, we got up and left. It was the most disorganized, deceitful scheme I had attended in a while. We were not compensated for the lack of food and I gave them a terrible review on the card they gave us.

By the time we arrived home from traveling (9 days later), I took time to read the contract. A 10-day Right of Rescission was near expired (one day left). I wrote the rescission letter to cancel and promptly mailed it. The rescission request was denied due to postmark detail (technicality). The 10-day Right of Rescission was not verbally disclosed to my wife and me.

The resort owner care representative (1-800-251-8736 option 3) spoke with Kathy on April 7, 2007 and stated that we're legally responsible and that the contract is legal and binding. There's absolutely no waiver. No consideration was offered nor applied because of a postmark technicality with our letter requesting cancellation. The representative was frank and not interested in discussing the matter, just that we were legally responsible to pay or suffer the consequence. It's not reasonable, whatsoever. I tried to handle promptly and amicably with the company and had no success.

In early April 2007, shortly after our letter of rescission was denied, we reluctantly paid approximately $14.7K. We were essentially forced (pushed in a corner) to purchase it and we did not want it nor did we want credit problems, etc. due to default. So we paid and we're still paying. The deception is we understood maintenance fees would only be owed for the every other year usage. We came to find that we are required to pay maintenance fees every month ($41.00) to gain 1 week usage every other year. It currently costs $984.00 for one week usage (two-bedroom condo). It's theft via deception. This is obviously not a good deal swindled! There are perpetual (forever) maintenance fees subject to increase 10% per year. Plus, they can charge special assessments whenever they deem necessary. This is simply white-collar crime!

My wife and I were told the Vacation Ownership Interest (VOI) was deeded real estate and that the property was something like a timeshare but symbolically point-based and flexible compared to Timeshare. We understood the VOI to be exclusive to membership and not open to the general public for rent. We were told the prices and terms of membership that later turned out to be untrue. We recently discovered the resort and many like it are rented to the public for pennies on the dollar, comparatively.

The resort does not appear to be exclusive to ownership privilege. Our faithful monthly maintenance fee appears to benefit the general public and whoever. It's theft via deception. It appears the public can rent a full week for as little as $500.00 (negotiable) at the same resort with the same accommodations, which is comparable to what my wife and I paid thousands for ownership/membership rights plus monthly maintenance fees totaling $984.00 for one week usage every other year. Appears we have been swindled out of our hard-earned money. It's not exclusive to membership rights!

We were told that the Disney, Orlando location is absolutely the best Vacation Ownership Interest (VOI) to own and guaranteed to increase in value. A lot of emphasis was placed on a property adjacent to Bonnet Creek. The Hilton Waldorf Astoria was breaking ground next to Bonnet Creek with a nearly completed golf course on the premises. We were told that the value of Bonnet Creek would substantially go up in value once completed. We were told the deal was a one-time offer due to the aforementioned and was only good for the present time, and prices would significantly increase the 1st of April, etc, etc. It's pressure sales, deception, and lies. We were denied leisure time to review the contract prior to making a commitment. We should have walked! Incident arose from circumstance. Note that we recently discovered this purchase has no market value.

I asked the sales team if we could review the proposal and make a decision after review. We were denied this opportunity and persuasively enticed to consider more options after saying no 3 or 4 times. The seasoned sales team then started a down sales pitch to fit our voiced limited budget. This is when the deception regarding maintenance fees occurred.

We were told friends and family could use my timeshare in my place without additional fees. It's not true. There is a fee for everything to do with this scam! It's a deception. We were also told we could use our points to purchase airfare, cruises, car rentals, and other amenities, which in turn offers pennies to the dollar value. It's little value compared to cost. That's more deception.

To sum it up, it's a bait and switch / theft via deception and an incident of circumstance. We need advice with possible avenues of recourse.

Goal 1 is termination of contract (null and void) as soon as possible. Goal 2 is refunded at least $8000.00 of $14,700.00 that was swindled from us. What can be done? Note that when lawyers write contracts (like Bonnet Creek, VOI), the general public typically can't understand/comprehend the contents verbiage; therefore, an attorney or someone with a legal back ground should review and consult. The opportunity to have an attorney review the contracts was not afforded to us prior to signing. This marketing practice is well aware of the fact that the majority of their leads are folks trying to relax (on vacation) and they take full unashamed advantage of it.

It's undoubtedly a bait and switch, high pressure sales tactic, which is criminal at best, considering the amount of money involved. This is simply wrong. Grand larceny comes to mind. Please help to insure it ceases. The embarrassment and hardship is mine; the shame is theirs. Is this what I faithfully sacrificed and honorably served 20 years in the United States Navy for? This is unacceptable. We deserve better! Please help.

I travel a lot and had never stayed at a Wyndam chain as I always stay at Marriot's but thought I would give it a try. I will never stay again. Customer service is non-existent and the staff is far from friendly. This stay was so terrible that I even felt obligated to file a complaint with the corporate office. They have five days to respond - I am curious to see if corporate for the Wyndham has the same attitude.

By this time, the 2 hours had turned to 3 and I was just plain mad. I knew they had wasted my time and now I was going to waste theirs. Kain asked a couple of questions about the time we had wasted and we evaluated the presentation, and then he offered us yet another even sweeter deal. These people do not give up easily. By this time, they had me for 4 hours and I was finished. I slammed my hand on his desk and said, "I have had enough of this ** and I am leaving, you have nothing I can or will afford and I will not put my name to anything you have nor will I listen to another word. You told me 2 hours and if I was not interested, I could walk away hassle-free and get my $40.00 back and the 2 show tickets you promised. Kain said, "I hope I did not offend you". I said, "you would have been far better off by offending me, now you have me as mad as I can be". The end of this saga is we got our money back, saw a wonderful show at $150.00 per ticket and bought nothing from these high pressure lying jerks.

1. We went for a walk on the trail behind the hotel. We were walking by the pond along the path. Several construction workers aggressively asked us what we were doing. I explained that we were guests of the hotel and were taking a walk on the grounds. We were shocked when the workers immediately became nasty. One of the construction workers started aggressively swearing and yelling at us until I took out my camera and began videotaping him. At that point, another of the construction workers, very nicely, appealed to us, by apologizing. It was a very ugly incident. It should never have happened in the first place, especially at a Wyndham property. It was made exceedingly worse by the fact that it took place in front of my business associates, who like me, were appalled.

2. The house keeper knocked on the door, disturbing my guests at 8:45am. The GM stated that this was a normal procedure.

3. One of the rooms had at least six wasps in it.

4. Spa/sauna area was filthy. Nothing worked properly or was totally out of order.

I went to the meeting, and after the lunch and speech they gave you, I was assigned a Wyndham salesman. When I told him I was there to lower or get rid of my maintenance fees, he became very rude and condescending towards me. I asked to speak with someone else. Then walked in a different a salesman. I explained my current situation as follows: "I am now widowed. I have very limited income. You have again increased my monthly maintenance fees, and I cannot afford them. I cannot go on vacations at this time due to my health."

He verbally offered me a package. He called it the Discovery package. He told me that if I purchased another 308,000 points at $2,395 and pay it off in two years, I would have no more maintenance fees or any other fees. He told me that starting as soon as I signed the contract, they would use my points and put it towards my monthly maintenance fees. I would only be charged the $122.00 a month for the Discovery package. He also said that I would receive a year's free membership to their Perks Wyndham, an online website giving you free coupons and discounts to local businesses. He stated that he would help me sell or rent out my timeshare.

When I got home, I looked over the contract and discovered that It did not contain anything he promised me. The only thing that it did say is that I bought more points that I cannot afford. So I contacted him, and he reassured me and said that he would call me the following Monday. Well, he did not call me. Then, I got my bank statement for the following month and noticed that they withdrew a maintenance fee when I had cancelled per the salesman. When I contacted him, he said he was on vacation and was not familiar with my case and that he would call me back. Of course, he never did.

I contacted my credit card company and have disputed the charges. They asked me to contact Wyndham directly and see what they would do. So I contacted Wyndham. The representative on the phone told me that they never use my points to pay my monthly maintenance fees. She became very rude and basically told me that it's too bad that I signed the contract and to get a lawyer.

I contacted my credit card company, and they are disputing the charges. I also cancelled my banking account. They are calling me at least five times a day. I am not going to pay them another red cent. They took advantage of my situation and lied to me. They offered me what I needed verbally but then turned around and took what they wanted. There has to be something we, as American consumers, can do about this. I know I am not the only one they have and are going to do this to. Any advice I can receive will be greatly appreciated. Thank you.

We asked why Wyndham had been taking payments off of our credit card for something we can't use and their answer was the only way to fix the problem was for us to once again put more money down and buy a bigger package. We said, "Absolutely not; we can't afford it," and the salesman said, "you do have the money, you are in Vegas aren't you?"There is too much to say but we want to know how they can steal money from our credit card monthly for something we can never use. We had no idea what we were buying and were lied to over and over. We need to stop the payments on this bogus package that in their own words cannot be used.

He told us that we had 6 days to cancel the contract from the day we signed. He asked that she not mention to anybody that he told her as he could get into trouble. She told me and the next day, we immediately went downstairs and told the sales staff, I mean the "training staff" that we wanted out and felt cajoled into buying. They tried everything they could to ensure us that they did not deceive us and that they explained everything in writing. Yes, they surely did, but if you ever look at their contracts, everything that appears to be a good deal to the buyer is in large bold print. Everything that benefits Wyndham is in very small print and not in bold. We still wanted to cancel, so they told us to come back on Friday because the financial person would be back then.

Did I mention that Friday was the final day we were able to file for cancellation? I googled the Wyndham cancellation policy and found out that I had to send a letter requesting cancellation within 6 days or we couldn't cancel. I immediately faxed the cancellation request to Wyndham prior to Friday. When Friday came, I told the staff about this and they got extremely rude stating that Wyndham is a multimillion dollar company and is not in the habit of ripping us off. Great, because we were able to ensure that we cancelled this contract legally but only in the nick of time. This is terrible that we have to go through this on a vacation. I hate how I read the same horror stories over and over about Wyndham Vacation Resorts. I would truly love to part ways with this parasitic annoyance. Is there any hope for us who are tired of being ripped off and abused into thinking we are having a great time with Wyndham?

The problem occurred when we had to go to client relations for our parking permit for the week. Immediately, we were pressured to attend a "45 minute" presentation on "making sure we're utilizing our current membership to our fullest potential". I told them I felt we were doing well and I wasn’t interested in more points or upgrading my current "Gold" membership. I was promised that wasn't the case and I would receive a $75 American Express Gift Card for my time as my input is important to the company. Reluctantly, my wife and I agreed.

The following morning, we met at the Member Services area for the "cattle shoot" as literally 100 people were all scheduled to sit with Wyndham "consultants". We met with a gentleman, who "while not trying to sell us points", told us how much better off we'd be as "Platinum" members. When I again explained we weren't interested in more points, I was rudely told, "I was not listening and had I been, I would see this wasn't a sales pitch". The consultant left and a manager arrived asking if I'd be interested in buying 500,000 more "foreclosure" points at half price. I said no and a voucher was literally thrown at me for my $75 AMEX card.

I am a well paid (greater than $100K) health care practitioner who gets 24 PTO days off / year. If one does the math, I accrue 1 vacation hour for every 10.5 hrs I work at greater than $50.00/hr. I have to work over 20 hrs to earn the 2.5 hrs spent with my consultant or ~$1,000.00 for that $75.00 AMEX gift card.

Wyndham, I'm happy with what I've got and I will never spend another minute with your "consultants" unless I initiate it.

The free stuff is not free and the vouchers they offer of free whole weeks with no blackout dates, never arrived and I found out if it did arrive the entire summer is a blackout. They say you will get no less than 30% off the lowest airfare available with their perks card. You might get the $25 dollar transaction fee waived but the rates are higher than I could get online for the exact same trip.

I reported to the BBB and they did nothing. I am sending a complaint into the Board of Realtors as their sales people are licensed agents and must have full disclosure. Hope he loses his license. Please, do not attend or ever give Wyndham one red cent of your business! Warning!

When I purchased this membership they had provided me the card with the name Wyndham Hotel written on it but there is no official web site. Behind the card is mentioned that the site is www.wyndhamnewdelhidwarka.com Please help me by giving a justifying answer and advice .Where is my fault if I have paid money thinking that they will use your property? It was very disappointing moment when I went there for a family dinner and they refused to use my member ship card that day. Thanks.

I went to a timeshare with friends in the fall of 2010. I was asked to attend an upgrade session lasting no more than one hour. That was the biggest mistake of my life. I was bullied. I was lied to. I told the salesman over and over that I could not afford anything else. He loomed over me and declared that I could not afford not to take this deal. I was given papers to sign without proper time to review what it was that I was signing. He also opened a credit card in my name which he declared was only my RCI rewards card that I would be given. He said nothing about the $5000 that he had charged to that account or that it was a credit card. He had me sign all sorts of documents with no time to review anything that I signed. He never even reviewed the settlement documents.

I called the company when I got home and complained and they said to send the documents back which I did. They sent me a letter telling me that it was too late to cancel and I would have to pay because a contract is a contract. Last May, I went to San Antonio with a friend and she was asked to attend one of those update sessions and when they asked me if I would like to join them. I told them about my experience at Alexandria and also about going to their Edisto Beach resort and how it was full of roaches and they just sprayed and left the dead bugs all over the place and also mentioned that there was a large dead roach upstairs in the middle in that place. I told them flatly I was unhappy and that I definitely could not afford anything else.

Both salesmen seemed genuinely concerned and assured me that if I talked to them they would fix everything for me. I assumed wrongly that they were going to put me back on my original plan. Was I ever wrong. We were taken to the back of the hotel into their offices and six or seven hours later, I found that I was in debt for even more and upon arrival back home, I found that I not only had one but two credit cards maxed out. I found out about one because of a bill not because of anything that either salesperson had said. They lied, stating that I would not have to pay maintenance fees. All I needed to do was give them six names per month and I would get all kinds of points as rewards and that would cover the maintenance fees. I found that lie when I received the $3000 back due bill.

I went to a property in Canada of RCIs that I booked with Wyndham points only to discover that it was a filthy thread barren overpriced dump with a rude and unsympathetic manager. I was told there would be no assessment fees and there are. I was told that I could go anywhere in 25 select properties but I couldn't. I was told that all I ever needed to do was call one of them, the two salesmen and I would get instant and personal service-- not true. They made it sound as if I was going to make money to pay for my timeshare bills by giving them all my points that I couldn't use and they would rent them out for me.

Never once did they ask for my points and when I finally got one of the sales persons in person, I got no satisfactory response to my questions about turning in my points. I was told that I had the wrong person and he would tell the other to call me. He didn't. Oh, and they sent the documents home via mail for me and I did not get them until it was again too late to void the contract. I am an old woman who has several chronic illnesses. I have no money, no property, no home, no savings and very little of my husband's money left. I wrote them a letter explaining my unhappiness and my situation. They have totally ignored me and keep sending bills. I can not afford this timeshare. I am exploring the option of bankruptcy in order to get rid of this contract. I would advise anybody and everybody to stay away from this company and its predatory salespersons. There ought to be a law against this kind of business.

We were offered 308,000 points under a VIP level program for $68,000. The price was later dropped by Coach to $49,000 plus $349 registration fee. Coach also doubled our points for the first year to 616,000. We were told that it costs 10K points for a single bedroom, 20K points for 2 bedrooms, 30K points for 3 bedrooms, and 40K points for 4 bedrooms. The point system was guaranteed to never change for us forever. The same point system applied to San Francisco or Atlanta... every hotel would require the same points, based on the number of bedrooms. There was no mention of special assessments.

We were told there was no transfer fee whatsoever if we decided to give a week to a friend or relative. I asked this question several times because I'd seen a YouTube video that claimed the cost was $129 or $99, depending on whether you did it via phone or web. We were told that we could accumulate points for 3 years, then they had to roll into a "bank", where they must be used 1 week at a time, then after 2 more years they would be lost. We were told that 90% of owners do not pay maintenance fees because there are various perks that could be applied towards the fees, such as points or referrals for which we would get $100 per referral.

We were told that we would occasionally get e-mails that would offer us free stays, sometimes including airfare. We were told that we could use points for airfare. Joe said it might be 50K points per round trip, Coach said it would be 80K to 100K. We were told that as owners, we would vote on upgrades and improvements as needed. There was no mention of the maintenance fees going up each year. When we pressed Joe for the cost of the program for somebody with an "A" level credit rating, he stated it would probably be 35K-40K. He told us that the credit levels, A, B, C, or D, each resulted in a different package price.

Joe pressed us to sign some paperwork to allow a credit check, but we refused because at that time he hadn't even told us the cost of the program. We were told that the credit check was to keep the program exclusive because it would be important to know who your neighbors are, and you don't want the wrong kind of people in the program. I questioned what he meant by "exclusive", and commented that I didn't think Wyndham could legally use anything more than income level. He dropped the subject. Everything was vague. We were given nothing in writing. When my wife suggested they give us a few days to think about it, they pushed for a signed contract today. Coach stated, "Well, you knew this was going to be a sales pitch, didn't you?".

When we stated plainly for the 10th time or so that we would absolutely not sign anything today, we were quickly passed to a third guy, who tried to start over with us from the beginning. He eventually offered us something for $27K, with $2,600 refunded after the first 2 years. I have no idea how many points this new offer included, as by then we had enough. I'd appreciate any feedback as to the truthfulness of these statements. Thanks!

If there was any lawyer in this world with a heart and a shed of decency, they would help some of these very unfortunately individuals I am reading about on here. These companies act like the mob, playing on our weaknesses, lying, extorting from us and then have the audacity to tell us that they have great customer ratings. When I purchased, the salesman told me that he would give me free vacations every year through some benefit that he had for buying from him (commission) which of course is bogus. Ever since then, I am lucky in that I learn from my mistakes and tell the "Customer Service" salesmen to piss off every time they try to sell me something and just take the prize.

Advice to anyone that takes their bait and falls for the Wyndham update gift, make the person write down how long the tour is and time it. When time is up, tell them it is up and take your gift. If they refuse, tell them to get their manager and if it takes too long, chalk it up as defeat and enjoy your vacation. It has worked 2/3 times so far. I had to just walk out once. But otherwise, I would like to see some legal action against them for unethical business practices or legislation forcing them to follow through with their promises. As for now, I would like some advice as to how to get rid of them without losing more of my hard-earned money. Oh, and as for a rating, there needs to be a negative star section for this company.

No response to repeated calls to the vacation company (First Priority Travel); no longer able to contact the original person who called me to schedule this stupid activity. I should have hung up on these people. I think it's time for me to take a vacation from Wyndham properties.

Here is the outline of 6 hour ordeal on Sept 4, 2011: Eric called us at our condo, Wyndham Tamarack, to make an appointment to bring us a gift and a dinner certificate. He told us he was a customer service representative not a "sales person", and he wanted to see if we had any questions about our stay, or the facilities.

First Lie: Eric said he was not a sales person, basically he denounced sales people because they will say anything to get you to buy. He is a sales person because he sold us points. Once at our condo he proceeded to tell us Wyndham had a new program called Club Wyndham Access or CWA. He explained why it would be a benefit to us as it would give us 13 months access to 25+ resorts.

The cost was $1,500.00 to get into the program. Also once in the CWA, it would help to keep our annual fees from increasing more then 1% a year. He told us our fees would be going up to a $100 per month from $39 per month, which was very upsetting for us to find out. Of course we needed to come to the office to get our dinner certificate and get the details about the CWA.

Second Lie: We cannot get into the CWA for $1,500.00. There are a couple of different ways such as transfer sale or to purchase a minimum of 28,000 points for $6,000.00.

Third Lie: He could not have known what our fees were going to be, because our timeshare at Bonnet Creek does not know until sometime in December what the new fees are going to be. Once at the Glacier Canyon Resort sales office, Eric introduced us to Jason, his co-worker, another customer service person (sales person). Jason told us we could not get into the CWA, because we have half of a deed.

Fourth Lie: Wyndham does not have half deeds. Jason and Eric asked why we did not pick the option to buy the other half of our deed. We told them we did not know we had half a deed, nor that we were required to purchase the other half. They continued to make an issue of us owning a half of deed. (What we have is a bi-annual contract but they continued to call it a half of deed. )

After about three hours of them getting chummy, and us asking on several occasions why are we here if we cannot get into the CWA. They finally said the solution was for us to write a letter to corporate asking for permission to get into the CWA. We had to explain to corporate why we did not purchase the other half of the deed within the required time frame. That was a Sunday afternoon, so I asked if there would be someone at corporate to respond to our request, and they said yes.

They told us if corporate will give us approval to get into the CWA, we would only have this one chance. We had to decide today if we wanted to get into the CWA. They went to another area to fax the letter, within minutes they came back with the okay. (We should have been skeptical that this took only a few minutes because of their big to do about the half deed, but we never thought they were lies. )

Fifth Lie: We do not believe they sent our letter to corporate. It was a ploy to make us believe we had done something wrong and needed to fix it. (We have asked Eric, Jason and the assistant to the VP of Marketing in WI for a copy of this letter and they have ignored us. )

Sixth Lie: I have in writing from two Wyndham employees, stating that CWA is available as long as there is inventory. This is a new program and right now there is plenty of inventory. At this point, they offered us two different points options which is not an issue other then the lies they told to get us to buy additional points. The issue is, they told us they would have our bi-annual points of 168,000 split into every year points of 84,000, to use with one of the point options they were offering.

Seventh Lie: Our bi-annual points were not split into 84,000 points. (Of course we found this out after the cancellation date expired. )

At this point, I wanted to discuss this with my husband, and asked to be left alone. They were gone maybe 5 minutes, coming back with another offer therefore, we never had a chance to discuss at this point. Shortly after giving us the 3rd offer, Jason said his girlfriend was locked out of their house, sitting in the rain waiting for him. (This was probably a lie to hurry us along. )

Anyway, 6 hours later we ended up buying points based on the lies I have outlined above. I consider myself to be someone not easily conned by sales people, but these two guys were good. So good one has to believe Wyndham is training their sales force to tell these lies.

Since we purchased additional points we have had a few calls from companies wanting to help us get out of our contract. Which we believe are just another group of con artists but all of them telling me they are hearing the same lies. They are telling me what I just outlined, before I tell them what happened to us.

Wyndham is a huge corporation, probably with lots of friends in high places, but they should not be allowed to con people into purchasing timeshares. We did contact Wyndham in WI and through customer service, filed a claim, which was denied. Of course, they refuse to acknowledge we were misled. We also have contacted WI States Attorney/WI Dept of Safety & Professional Services, Federal Trade Commission, FL States Attorney, they referred me to another agency, ARDA (American Resort Development Association which Wyndham is a) and our credit card companies, and will continue to seek other sources to file complaints.

We are out thousands of dollars and timeshare points we did not want. Not to mention we do not want use our previous purchase because we do not want to do business with a company that resorts to lying, in order to make a sale. At this time, Wyndham was contacted by the WI Dept. of Safety and Professional Services. Wyndham in turn contacted us for additional information which has been provided. We believe Wyndham will not address the lying and tell the WI Dept. of Safety & Professional Services our contract is in order.

We would greatly enjoy having a class action lawsuit brought against Wyndham, but from everything I have been reading, this is how Wyndham operates: deny, deny and then people give up. Why not, this the new America, where government and corporation can mislead, con, and lie to get what they want without being held accountable. At this point, we are determined to get our contract cancelled and all our money refunded. In addition use every source available to use to let others know the scam they are running.

We are happy to provide any documentation we have, which is not much, or additional information.

When I finally got home and looked more carefully at their materials I noticed that there were next to no vacations for 75,000 points and definitely not in August. This company knows how to sell a good lie! I've been told that New York residents have a 7-day refund window. I am going to try to get my money back.

I have to make payments to Wyndham at 12.99% interest, to Wyndham as the creditor. In other words, we financed our own money at 12.99% that we are paying to them. We signed contract on 5-17-2011, read Paragraph 8 (Cancellation), sent all materials back to Las Vegas with return signed receipt requested. We sent letter of cancellation to credit card company for funds to be withheld. The contract says down payment will be promptly refunded. I wonder if pigs can fly.

Now, my wife and I have learned that the timeshare for which we have paid thousands of dollars is being offered as a hotel for (according to Priceline.com) as little as $125 a night. Over the course of the past several years, never at any time, has Wyndham informed us that the property was subject to being used as a hotel - open to all. We are shocked to say the least.

I was led to believe that I would be going on a tour at 3:30. My husband, son, and grandson all believed the same thing. He said we could also get a $50 gift certificate, which involved attending a 120 minute presentation. I did sign an agreement to do this. The thing that made me angry was that when we got to the area where the tour was to begin, we were taken into an area where a representative, who claimed he was not a salesman, began talking to us. It was mostly small talk, which was a waste of time. He told us about what he used to do for a job, about his family and et cetera. In other words, the tour that I looked forward to was not happening at 3:30. Instead, after about 45 minutes, we were taken in to listen to the presentation and video. By the time this was over, we had basically put in the 120 minutes that I had agreed to, but this was not the end!

We then went on the supposed tour, which did go to a couple of water parks, but mostly it was going to see two of the units that Wyndam owned. I can understand that they would want to show us what the units looked like, but I did not get a complete tour of the premises. Then we were taken back to the meeting area for more talk about the points system that Wyndam uses for vacation rentals. It was now about 6:30 PM. My husband asked repeatedly how much this would cost. The representative, Jeff, would not give us an answer as far as how much money this would involve. In other words, he just kept trying to string us along, as though he hoped we would finally wear down, and just say we would buy. I told Jeff that it had not been my intention to come in and buy anything, but this fell on deaf ears apparently.

It was not closed to 7:00 PM and not mention of what this might cost us. It was not until my husband became angry, and refused to sign the form for a credit check that Jeff's boss finally said we could go. I felt that this company was deceptive in the way that they got us into their office. They promised a tour at 3:30, and they knew that this was not going to happen that way. Also, when my husband asked for the dollar amount this might cost the representative would only keep going back to points. If we were the customer, we had the right to know what this would cost. These guys just seemed not to take no for an answer. I cannot say that they were impolite, just very pushy. Their major claim is that they are doing this for families. Well, they took too much of my family vacation time.

I would recommend anyone to not take this promo offer and to opt for the $75 AmEx gift card instead. That is the only thing that has any value. And it is also an indication of the value of this "offer." The whole thrust of the timeshare presentation was to promote the points-only timeshare ownership. We would never surrender our weeks-only ownership to participate in points-only ownership, which seems to be possibly rife for manipulation of the value of points. Before this experience, we had a somewhat naive favorable opinion of Wyndham. We were thinking they were a level above what we have come to expect from timeshare hawkers. Now, I will run the other way and avoid them at all costs. We'd have been far better off steering away from the timeshare presentation and just enjoying our week exchange.

When we explained that we were newlyweds and trying to buy a house, the sales manager proceeded to tell us that if we couldn't afford a timeshare, we had no business buying a house. "You should be buying a trailer." These people were rude, ignorant, pushy and could not explain how they were selling us a "deed" to a hotel room that they were also selling to 7,000 other people. Bottom line, we would have owned a deed to a hotel room that wasn't worth the paper it was printed on! My husband is extremely financially savvy and these people could not answer the important truthful questions about their "deeds/investment." Do not fall for this scam! Thank God we didn't.

- $100 "Stay A Night on Us" certificate.

It was a really good deal. I asked, “How can I pay?” They said, “ATM debit card or credit card.” Well, since I am one of the few smart and debt-free Americans, I would pay with my prepaid Visa card. They mailed me out an envelope with the details of the package I purchased. Since I had no time to take a vacation soon, I left it un-opened, which was a poor choice.

When August came, they called me to ask when I was going to set a date for the travel. I wanted to take my new fiancée to Vegas in September for her birthday but I don’t have enough liquid cash to do so. So I picked dates for October 14 and 15 2011. They said it was not a problem because the dates were open.

The lady had then asked the age of my fiancée and told me that all was set. I was happy until she said, “You need to make sure that you’ll bring a major credit card with you when you check in at the hotel.” Well, since I don’t have one and will never get one, she said that I can’t use my package. At this point, I’m feeling like this company isn’t offering me a free vacation or even interested in my possible purchase of a timeshare, but more into taking advantage of me and many other people who choose to opt against credit debt.

I asked for a supervisor and was placed on hold. When the supervisor came on and asked how she could help me, I replied, “Yes. I would like a refund of the $99 because I was not informed that without a major credit card, I was unable to use what I bought. (Keep in mind that I never opened my envelope from them). She repeatedly pointed out the terms and conditions and the fact that I just opened (while on the phone with her) my packet. She said that they will not offer a refund because I was past my refund date.

I am very puzzled as to why a company, who would contact me in hopes that I tour and purchase a timeshare from them, would treat me so poorly. So after trying to speak, and with her continuously repeating the terms and conditions, she mentioned, "Maybe you should go get a credit card so you can take your vacation." How rude and un-professional can you be to say things like that in the manner as to which it was said?

I am very interested in purchasing a timeshare but I will make sure not to purchase through this scamming company. I really hope that Carnival Cruise would remove themselves and their logos from this company's ** ways. It doesn’t make me want to use Carnival now. I’m just wondering if they are the same or similar in ways to Wyndham. My name is Ronnie and I’ve been scammed!

With the maintenance fees that I now pay every year, you can easily stay at a 5 star resort of your choice, not theirs, by using expedia, hotwire, hotels dot COM discount websites.

Sales people are trained to make you feel stupid if you don't buy.

While other electronic billing companies give you discounts for using online billing options (makes sense... no overhead, right?) Wyndham will nickel and dime you to death, by charging you extra for electronic billing, or give you the option to yet still pay for a one time yearly statement which gives you 15 days to pay it or send you to collections. And you better not have a change of address because you'll never get the bill and go straight to collection and charge you another $160 bucks added as a late fee, which is near to impossible to waive.

Every time you use go on vacation through them, they will make sure a rep will call you during your stay or at check in to take up your time to see yet another presentation that will take well over 2 hours and never the "only 45 minutes" they say for you to get a freebie stay, tickets to a park/show, or Dining gift card.

They have you give them your friends and family as referrals to supposedly get discounts and savings that you'll never know about unless your friend/family member who have now become you enemy because you gave them your name, tells you. Good luck with that one.

These are the facts

Also on 22 Aug 2010, Mr. ** promised 2 "free" weekends at the Grand Desert with tickets to a "show of our choice" each stay. We haven't seen them yet. Prior to our return trip to Las Vegas on 2 Oct 2010, Mr. ** and I discussed the room and the show tickets. We specifically requested Blue Man Group; Paul assured me all was taken care of; he said, "Don't worry; I'll take care of everything." It wasn't until after arrival that I found out that he would not pick up the entire cost of both the room and the show tickets; we decided that we would pay for the tickets and Paul would take care of the room.

After that weekend I noticed that we were charged 37,100 points for our stay. I worked with Mr. Dave ** on multiple occasions to correct the error. Finally, he stated that he was unable to return the points. He subsequently sent us a coupon for one week. However, the times and places that were available were unrealistic. So, not only did we have to pay for the BMG tickets, Wyndham charged us 37,100 points for the privilege to be lied to more.

Mr. ** also directed us to apply for an RCI Elite Rewards MasterCard issued by Bank of America, with a 6-month introductory APR of 2.9%, to make our initial Wyndham Properties ownership purchase. He further directed us at the 5-month point to apply for the Wyndham Rewards VISA issued by Barclays Bank Delaware, with a 6-month APR of 0.0%, and transfer the balance from the RCI MasterCard to the Wyndham VISA. He failed to inform us there was a transfer fee that would have negated any savings that might have been realized from the lower interest rate. But this small fact is beside the point. The real issue is that Paul described that by financing the ownership purchase at such low rates for the first 12 months, he'd assist us in renting our points (at 100% return) during this time, in effect having our ownership "pay for itself" before we had to pay the purchase loan off.

Another conversation that we had with Mr. ** on 22 Aug 2010 that lead us to buy was that he told us his family rents out their points and makes money "hand over fist." And, Mr. ** stated that occasionally he comes across points being sold at significantly reduced cost: like "$7,000 for 150,000 points." I told him I would be extremely interested in increasing my ownership point holdings if we could purchase additional points at that kind of discount. On or about 15 Sept 2010, Paul called and said he had more points for us.

He never specified the dollar amount. Then when we came in on 3 Oct 2010, I was expecting significantly discounted points. He said he didn't have any of those at that time, but that he could offer us the same "discounted" deal that he had given us on 22 Aug 2010. I specifically said, "I am not convinced that we got a good deal the first time." He assured us we did, stating that 150,000 points typically retail for $60,000. This does not appear to be the case according to the research I've completed.

We now have cause to believe Mr. ** sold us Wyndham ownership based upon false pretense. He sold us Wyndham ownership as an investment and explained how we would make money by renting our points.

During his sales presentation, Mr. ** presented a copy of a Wyndham property invoice from Travelocity showing a room that had recently rented for $10,000 per weekend. Mr ** provided us his business card and told us to call him any time for assistance. After a few calls with no response, I then called Wyndham and left a message. He then called me and said it would take at least 24 hours for him to respond. He never returns calls.

We specifically mentioned we were not interested in vacationing with Wyndham as they do not have properties for the types of vacations we typically take:

- Icebreaking Adventure to Antarctica

Both Paul and the Lead Sales Presenter jokingly mentioned that we had a point; that they ought to make a testimonial video of us as the "types of vacationers Wyndham represents." There was a witness; the sales lady sitting next to us was privy to our conversations. Paul even asked her, "Can you believe the trips these people have taken? "

On 2 Oct 2010, Mr. ** promised to rent all our points for us with 100% profit coming to us. To date, this process has not worked as described by Mr. **.

We are extremely disappointed because we have followed Mr. ** instructions, attempted to rent our points through the program offered by Wyndham, but have had completely unsatisfactory results.

Subsequently, we voiced our displeasure to Mr. **, and on two occasions Mr. ** assured me that he could sell our ownership. Once on 2 Apr 2011, I asked Paul if he could sell our ownership. He said, "Yes, I always have people looking for more points." I told him I wasn't looking to make a profit. He said, "I will get you a profit, you always want to make a profit." He then told me to call him in 3 weeks. On 26 Apr 11, Mr. ** told me that he had a buyer and to call him on Tuesday or Wednesday next week; he told me that he was going to be in Los Angeles. I told him I would meet him for lunch to finalize the sale of the Wyndham Ownership.

He told me that wasn't necessary, that he would be able to handle the transaction by telephone. I have attempted to contact Mr. ** multiple times, to no avail. I also called Mr. Dave ** and asked him to have Paul call me; I also called the Wyndham Sales Department and left a message. I informed the lady that took the message that I have left multiple messages and she assured me that she would have Mr. ** call me. As of 19 Apr 2011, there has been no call from Mr. **. Paul has failed to follow through with selling our points and terminating our ownership in Wyndham. Mr. **'s recent actions seem to continue a pattern of deceit.

It should be noted that on our sales paperwork, Paul specifically instructed us to identify "convenience, value, and property selection" and not "investment" as our reason for purchase.

On 20 May 2011, the Wyndham "Executive Management Team" informed us that there was no basis for our complaint, that since it wasn't in writing it wasn't valid. Does that mean Verbal Contracts are not valid in Nevada?

I am warning everyone not to sign up for Wyndham Rewards since this is how this nightmare started. They promise you a free hotel night to sign up for the card. Once you sign up, you have to make additional purchases to qualify for the points and then when you try to redeem them, their system is always down, or you have to wait 20+ minutes to speak with a rep about your account. It's not worth the time and frustration!

I've called I can't count how many people, and transferred to hundreds of different departments and absolutely nobody has the smarts to help! I now get in excess of 7 calls a day to my home and work! I can't find anywhere to place a harassment complaint against them and now I'm trying to sell my timeshare at a way below cost just to get rid of it! Can anybody out there help me? ?

With this we could book thirteen months out at the resorts in the program, put the units into the Extra Holidays and never pay a maintenance fee. We we're told that Daytona would be a part of Club Access by the end of the year 2008. Having been to the Daytona 500 and having seen the number of people, we decided to do it. Our Wyndham representative told us that he was very honest and religious and that he would never work for a company that was not honest. To this day, Daytona has not been added to Club Access. In addition, we went to Bonnet Creek in December for a family reunion with thirty relatives. We spent a great deal of time dealing with maintenance with such things as no hot water for three nights, water standing in the carpets in two units, smoke alarms chirping in the middle of the night. We also spent time with security with stolen money and stolen prescription pills.

Even though we have over a million points, we wrote them and told them that we would no longer be paying them any money. We were embarrassed in front of our relatives by the conditions of the units at Bonnet Creek. With the letter, we showed the written proof that we were told that Daytona would be added by the end of 2008. I have not received any written communication from them and I did tell them that we would not have oral communication with them.

We received about 3-5 phone calls daily asking for payment. I informed them today that I wanted their name and that we were recording all phone calls from them. They told me that I couldn't record the conversations. By the way, the representative who sold us this has quit because he found out they had unethical practices. I think we should all band together and hold Wyndham accountable for their actions.

We have lost thousands of dollars from not being able to rent out our points for the Daytona 500. We were also embarrassed by the units at Bonnet Creek and our maintenance fees are about $500.00 a month.

Wyndham is nothing but lies and scams. They fed me a lot of crap so I would sign the papers. None of it was true. I got nothing I was promised. I called to complain on several occasions. I spoke to the corporate office a few times and explained to them that their representative is lying and misrepresenting Wyndham to get sales. They didn't care at all that their sales representative flat out lied and scammed me to get a sale. Please join the lawsuit if you are ** off.

If you did not attend the $50 would be charged back to your credit card. The sales presentation was over two days. A shrimp boil in the evening and the actual presentation the next morning. By obligating ourselves to this presentation we lost usable vacation time. The main thrust of their sales presentation was that you, as a weeks, owner were going to be squeezed out of timeshare availability by people who were converting their weeks to points. I do not believe this to be the case. The pitch was this: we would be given X number of points for our weeks based on a set of variables which the salesman would not enumerate at the time.

Then we would have to buy the exact number of points that Wyndham decided our weeks were worth at a cost (for us) of approximately $10,000. So basically we would be paying for our timeshare twice to convert to points. When I asked if I could record the sales presentation I was denied, when I asked if I could have the notes the salesman used to demonstrate his pitch I was again denied. I believe this to be based on the fact that what he was saying was untrue. Needless to say we did not bite.

SUMMARY: 1. do not accept anything "free" during the registration process. 2. They tried to scare us into converting weeks to points, at the cost of thousands of dollars, by telling us we would be "squeezed out" of location availability w/o data to back it up.

The papers were signed on 3/28/2010. Last day of job layoff. Since payments went into effect last spring, my checking account was in a dreadful shape. I borrowed from my life savings to make payments of $590/month. Then in November 2010, they started collecting Social Security at 62. This is helping somewhat. But work may again slow causing layoff. Then what?

I visited 3 lawyers to ask about Chapter7. Two hadn't really reviewed my situation and were willing to file. The RD told me that the bankruptcy would be rejected because if the CC debt and timeshare were relieved, I'd have a positive income balance.