Club Wyndham Reviews

I emailed agent back stating that the booking company cannot just cancel or expect customers to alter vacation schedule once booking is confirmed (this was already 2 weeks later), especially this is within 30 days of our booked vacation. The policy for customers who wish to cancel during this time is forfeit of 50% of rent. Agent emailed back to state booking canceled and no apology or further notice.

I'm only 35 and the idea of having this hanging over my head for my whole life is scary. This should be illegal. Don't bother going to the presentation -- your time is more valuable than that, especially on vacation. We faxed and mailed cancellation paperwork. They said it was received and processed but we have nothing in writing about the cancellation so fingers are crossed. And yes I was also told that if something happened and we lost our jobs or something we could give it back. But from other reviews it does not work like that! So glad I was so worried after signing that my conscience woke me up at 4 am and I started to look up reviews. Wasted a whole day of vacation and cab fees getting this thing cancelled. I'm sorry for those who are outside the cancellation window and wish you speedy resolution. Hotels should not allow these people to solicit there.

I paid $170 per thousand points plus monthly maintenance fees and according to their sales rep now cost $250 per thousand (that much increase in a year huh???). I told that guy he wouldn't buy a car, drive it only once and immediately upgrade it before he learned anything about it and glad I did. You can purchase and transfer points or deeds for pennies a point from other dissatisfied customers and pay a nominal transfer fee. I liked the resorts I've stayed in but hate their business model and unethical practices from their marketing side of things. I will buy enough points from people just wanting out of it to ensure my family enjoys the best vacation experiences I can offer them, and maybe even rent out some prime property times to offset my cost.

My point is to do your homework and check all options and reviews before signing anything with Wyndham or any other company offering these services. If you have to buy something today and today only then do not buy it!!! Just like the furniture store that has had 30 going out of business sales in a year, c'mon are they really going anywhere and is that decision that urgent to you to do so??? Good Luck and hope you have learned something useful

As expected, the sales presentation was extremely aggressive and juvenile, as in every used car sales 101 trick in the book. In the end, I thought there might actually be some value in the program, but I would not commit without performing due diligence on the company and reading the contract. There is no way I was going to commit to spending that kind of money and commit to paying monthly assessments forever without reading the fine print. When I stated that, the saleslady and the manager present stated "I was a no and why don't I just say it and be done with it." We recognized that as just another sales ploy and decided to get our certificate and get out of there. That also confirmed for me that if they were unwilling to take my "maybe" and let me research the company and study the deal, it had to be a rip off.

When I read the terms and conditions on the certificate, it clearly stated that the accommodations were "economy class" and certainly not "5-star $900+ per night lodging”. Furthermore, the "reward" is through First Priority Travel out of Florida, a sales lead generation company. There are additional conditions such as having to pay fees and taxes by cash or money order IN ADVANCE of any reservation. There are also other convoluted restrictions that make it difficult to redeem the reward such as if you want back-to-back days, you can't pick your location. If you must specify the location, they will select the dates and the stay won't be consecutive nights.

In researching FPT, I came across numerous complaints including accommodations described as "flea bag" and "check-in counters behind bullet proof glass." I called ** who told my wife we would get the 5-star accommodations and he confirmed that's what we should have received, but that he would have to talk to a manager and get back to me. I still awaiting resolution, but not holding my breath either. In the end, I will share this story in various review sites and walk away thankful that all we lost nothing except for a few hours of our time.

At our most recent update/presentation that we attended last week, an effort was made to get us to upgrade our status to silver or gold. The additional shares would have cost $2.30 per thousand points but in the process of quoting, the salesman followed up by saying that he might be able to get us a discount.. How kind of him! At this presentation, we were asked how much we spend on vacations per year by our Wyndham salesperson. I threw out $15,000. The salesman tried to imply that by upgrading to a silver or gold level we could save $150,000 over the next ten years. NOT TRUE at all. We would still have airline flights, travel insurance, car rentals when far away from home, meals, etc. which comprise much of the $15,000 we spend yearly on vacations.

Their salesperson also told us 74% of Wyndham time share owners, like ourselves, have to stand in the back of the line when reserving since they are not in the silver, gold, and platinum category. Personally, I think that one has to take a hard look at the opportunity cost that you are forgoing when we buy any timeshare and the lack of flexibility that you lose by being locked into such a package. In our case, the cost of the package was small money. Much smaller than most owners have dumped into Wyndham timeshare packages. We have used it to our advantage, but not without extra fees, etc.

We recently stayed at Wyndham's WorldMark hotel in San Francisco... right in the center of town using about two thirds of our points for a four night stay. The location was great! We basically had a hotel room with a small bathroom. The sink didn't even have a vanity top around it so there was very little room to place toiletries. We had to pay an extra charge of $100 to use WorldMark even though it is part of the Wyndham group. Everyone staffing the hotel wore Wyndham shirts. They offered us a free breakfast at their other hotel that they called their San Fran resort. I asked why we didn't know about that or were offered it. Our salesperson told us that you need to be a silver, gold, or platinum member to book into the resort hotel!

Now, lets look at the opportunity cost of our 105,000 point package from a strict accounting standpoint. We were 62 when we bought this small package and will assume that we will use it until we are 78 years old.... for a total of 16 years, every two years. We paid $10,000. Assuming that $10,000 was invested in a total stock market index fund, one should average a 6% RETURN over 16 years or $600 per year less perhaps 25% tax leaving about $450 per year return. Then we have our maintenance fee of about $250 per year.

On top of that one has to assume that the timeshare is worth nothing at age 78.... One has to hope they can give it away or sell it for next to nothing on eBay from what we read. So over 16 years, we are using up $625 per year of that $10,000. Now, within that 16 year period, we will have eight opportunities to use our 105,000 since they only become available every two years. When adding up our alternative investment return of $450 per year after tax, our maintenance fee of $360 per year and the $625 every year from our initial cost ($10,000 divided by 16 years) and converting that to our cost every two years and assuming that we are able to buy seven days from those 105,000 points every two years, our cost of lodging comes to $410 per night for those seven days!

During the time that we have used our Wyndham package, I can honestly say that we would not have had to pay $410 for the comparable lodging that we had on four occasions but maybe close to that on one or two occasions. Had we been buying the package presented to us in an update/sales presentation last week at $2.30 per 1000 points with higher maintenance fees, this per night cost would have probably doubled. That is what, in my personal opinion, each prospective buyer has to focus on... the potential cost per night based on not buying a timeshare.

Numbers don't lie!!! Work the numbers and keep in mind that you are giving up your flexibility of going any place at any time and the potential for extra fees and rising maintenance costs. As we have, when you present this approach to a salesperson, they will tell you to forget the numbers; that you need to treat yourself good. You can easily do that on your own without a timeshare and be far ahead of the game and have total flexibility to come and go when you want and to where you want.

An example of an extra fee is one that we encountered last week using the San Francisco WorldMark hotel that they don't talk about when you buy. I did not incorporate such items into my above cost analysis. Wyndham likes to tell you that you have flexibility to go all over the world.... But that is at an additional cost in many cases. Also, wherever we go it seems that Wyndham does not offer free in room internet access. I'm told that even Super 8 and other bottom line motels offer such service for free today!!! Fees, fees, and more fees.

I feel truly sorry for any younger couple who have to put themselves into debt to buy a timeshare. Our timeshare works for us every two years by paying for some lodging (with additional fees imposed in some cases). But again, we could have bought comparable lodging out of pocket in most cases for less than the $410 per night plus it is costing us. None of the places that we have been able to book into could be considered five star resorts but some have been very nice. Please keep in mind again, that this is just my personal opinion based simply on our experience as an owner over the last six years.

The PCB police have been courteous and assigned an investigator and seemed very concerned for my family's safety. I cannot stress enough how unprofessional and uncaring Wyndham has been. Not only have I not been reimbursed for my daughters computer and 4 out 6 days dealing with police and a child who was too scared to even sleep through night thinking another invasion would happen but I can't get the administration of Wyndham Resorts to even call me back. I have called corporate offices in Orlando and New Jersey. I feel not just robbed by a crook but also supposedly a family friendly company who stands behind their name.

We have been on many different timeshare presentations. To be honest, the type of salesperson you get is the luck of the draw. Obviously they suck you in with the promise of plane tickets, cash, cruises, weekend trips, etc. You MUST have a gameplan when going to these presentations. It's the sales person's job to sell you something. It's YOUR responsibility to ask the questions in order to feel comfortable with buying or not. It's not the salesperson's responsibility to remind you of YOUR finances. It's yours. Grow up and take responsibility for that. No one can make you do anything that you don't want to do. If you only came for the gift, then don't buy. We all know that the presentation lasts longer than 2 hours so don't cry about it. You are getting something for free.. of course they will have you there for a while. Prepare for that. So if you don't have a day to waste, then don't go.

Now, as for the Wyndham, we have been to two of their timeshare presentations. The first was about 3 years ago. We went through the whole thing saying no and at the end we were told that this was a one-time offer and we would be sorry we passed on it. I remember that they asked for a down payment of about $99 by the end of it. There were several sweetened deal attempts and once we left we admitted to each other that it was very tempting, but we knew our finances well & we knew that even though we travel, we couldn't afford another bill at that time. For our trouble we were given restaurant.com certificates that we enjoyed very much. All in all, it wasn't the worst timeshare presentation we have been on so when we got another call to attend a presentation and were offered 4 plane tickets we decided to brave the sharks again.

So, what happened? We booked the earliest time in the day (we knew from experience that it would be more than 2 hours). We got there, and they had coffee, snacks, fruit, and cold drinks. We sat with a young lady whose job it was to get to know our travel style. Once she established that she didn't have to convince us that we needed to travel, she just let us wait for the formal group presentation while we drank our coffee and chatted about our various trips over the years. Then the formal presentation. A funny guy who probably has aspirations to do stand up, explained the points system and value very enthusiastically with crowd involvement... a little advice: don't get caught up in this... just pay attention to the facts.

So.. the presentation is over and we all leave the room clapping and yelling because he told us to (the next wave of potential clients are now in the outside room). Nice ploy dude. We sit with our representative again and she goes over details using our dream vacation as an example. Then we tour the show unit which is quite spacious with a kitchen and 3 bedrooms. Nice... this got our attention. We asked a lot of questions after that. I wanted to know everything about how the points worked at that point. My husband wanted to know about the money. We have stayed in a lot of places and only the most expensive of them compared to this unit and it wasn't even decorated very well. I wanted to see more. They showed us pictures of units in other locations on an interactive screen. I was hooked, but wouldn't let on.

They wanted to keep talking. My husband said, "If you don't get to the money, we're walking." Love this guy. They had done a preliminary credit check and wanted to run a real one with our SSNs but we refused and wanted to negotiate first. Yeah... you can do that. We haggled them down to where we would be the most comfortable financially... and then said No unless they sweetened the pot some more. They did. We were very happy with it and we decided to say yes. They have a thing now where you can use Paypal credit for the down payment with 6 months no interest to pay that off, so yes if you're not careful, you'll get stuck with a paypal payment as well as paying off the rest of the loan at the same time. We knew that and decided we could handle it. So, we ended up with a deeded timeshare with points that we can use for the rest of our lives and will to our children.

We probably got the smallest package they offer, but we found out that we can purchase more points in the future by upgrading. To me, this was perfect. We could try the steak without buying the farm... yet. We spent the same amount of money that we would have spent on 2 years of traveling. We also left there with 4 plane tickets. We have to stay at the promotional hotels and pay for the stay when we go, but it's still less money than we would have spent to go to those places. We're going to use them to go to Hawaii and Ireland.

Why did we say yes? After going to several of these presentations over the years, we always said "no" for one reason or another. This time around, we got a young lady for our representative. She was personable and very honest. We appreciate honesty. To be honest, we didn't go in there with the intentions to actually buy, but the deal was favorable for our travel needs. It fit into our budget and the long term benefits were what we needed. In these presentations, ASK QUESTIONS!! You are the buyer, treat it like buying a car. I can honestly say that after we filled out all the paperwork for our purchase, it felt good. After everything is set up and we go on our first vacation, we can give a full assessment of the experience. However, it looks good so far.

I told this long story because people need to know that you have power when you go to these things. If you feel pressured, walk out. If you don't feel comfortable with the payments, say no. If you don't want them to run your credit, don't let them. Wait until the last possible second to give up that power. Don't give them anything more until you're happy, and if you're not happy... leave. It's just that simple. Ask as many question as you need to and never expect to get out of there in the promised 2 hours. It just never happens. We were at this one from 9:30 am until 2 in the afternoon. There is value in owning a timeshare. I think there are more good stories than horror stories, but the people that are happy aren't talking. They're just vacationing.

Additionally, the package appears to be designed in such a way as to discourage anyone from actually claiming the incentive. Not only are instructions vague and contradictory but package submission time limits and requirements for reservations are obfuscatory. Get the terms and conditions (if they will give them to you) and read them in detail BEFORE PAYING for any package. Note the vague terminology that they can and will interpret to their benefit. Sad to say these difficulties affirm overwhelming online opinions of timeshares in general and Wyndham in particular. My next step is to add my comments to the lists. Please prove me wrong. All for a silly $100.

We have used it twice (I've had if for years), both times the Accommodation was very average and the food awful. They had maintenance going on so honestly it was a complete disaster. I would give anything to get out of this scam!! Unfortunately it looks like the only way to get out is to pay it all in bulk which I can't afford. Please heed the advice - don't do it. If anyone knows a legal loophole to tell them to shove it I would be most interested.

I guess the ignorant manager found someone with the same last name and thought by doing such a scene we would say yes. The "gift" was an absolute lie. You can only get the plane tickets if you stay at their hotels/properties for an obscene price per night. At the end, the plane tickets cost is included when you pay for your stay. After this experience, we will never buy their timeshares or stay at any of their hotels. Beware!!! Do not waste your time, no matter what they offer you. This is a summarized account of our experience; it was much, much worse. They are getting one star because there is no way to rate them ten stars MINUS.

I call and spend an hour or so on the phone, the first lady I speak with treats me like I am a complete idiot and don't know what I'm talking about when I explain to her that the $60 remaining balance is supposed to come from the rewards department. She argues with me and finally transfers me to another person (whom I explain the same thing I did to the first girl and this one says that I am absolutely correct) who says she's going to request an account specialist to look into what the problem is. It will take about 2 weeks she says. Time goes by and the phone calls start pouring in AGAIN. I call back AGAIN and talk to a lady who looks at the notes and looks over the account and says "oh I see it right here, the 1st person entered the wrong account so it was rejected". So she contacts a manager and ensures they are pushing the request up so that it gets taken care of quickly. This was in March, 2015.

It is now April 10th, 2015 and I received FOUR phone calls from the collection department now asking for the $60.00 and I have to explain it to her all over again!!! She says she can see where the $60.00 is being processed and that she will put a stop to the calls and wait until next week and see if it gets posted. Two more calls come through the same day a few hours after I spoke with this woman!!! THIS IS THE WORST INVESTMENT WE HAVE EVER MADE and the kicker is, we've given Wyndham all this money and have gone through all this run around with them for over a year now and haven't even benefited from the timeshare yet!!! Our first vacation is scheduled 2 months from now and I am scared of what issues will come up between now and then.

They looked into my account and even "Googled me" and found out that I rent some of my points to help cover maintenance and said that I wasn't allowed to have overlapping reservations. I explained that the reservations weren't overlapping because they had my name, husband's name, son's name and my father's name (the original owner). This obviously upset them because my father's name was removed from the account a few days later. I cannot grasp how this is even legal and I need the harassment to stop. I am by no means a HUGE megarenter. But regardless, I was told that I was allowed to rent out my points and to do a cancel and rebook on a reservation within 60 days of travel and even get a free upgrade as a platinum benefit. How dare they call me a cheat and manipulator and then change my account with my permission. Any ideas?

They had me there for 5 hours looking at pics, watching videos, seeing how fun and relaxing it will be!! Signing contracts, taking my credit card, so they can charge monthly payments and maintenance fees to my card. They give me my contract and Wyndham book to read now that I'm an owner. Looked through all of it when I get home, PETS are not allowed!! They lied, to make a sale!! I can't possibly afford to make pmts. on something I can't use. But wait, you have 10 days to cancel your contract. Sweet!! Must be postmarked within the 10 days, and sent prepaid postage, isn't that a stamp!? I hope so because my work schedule didn't allow me the opportunity to get to the post office during business hours to have it certified and mailed to a post office box in Las Vegas.

2 weeks later payments were charged to my credit card. I called Wyndham to discuss the cancellation of my contract and was told because I didn't send it certified, there was no proof, and that I was a liar. In Jan. of 2015, I got a new credit card and cancelled the other. They got 2 months of payments from me and that is all they will get. They call me every 30 min, everyday. I believe they tried to trick me in an email, to get my credit card info. I have read horror stories about experiences of others and feel very fortunate. My credit may suffer the consequences, but they only got a few hundred dollars from me.

We just kept turning them down. Finally they offered us for $1795 we could stay in their resorts for only $59/night. Of course, they didn't mention all the fees and maintenance costs in the previous offers that others have talked about. We finally got out of there after 2 hr. 45 min. and got our cold hard cash of $200. Pretty easy money, but won't be doing that again. Absolutely ridiculous high for what you are supposed to get.

Our experience started at 3:30 pm. After the introduction I was interested to find out if I am able to afford the timeshare and how it works but I was advised that we will find that information from the next speaker. And when the next speaker came, - I did NOT- it was a talk about NOTHING, everything he said I already knew and he wanted us to participate with answering his stupid questions - little girl sitting next to me was interested in answering them because it was age appropriate - she was 5 years old.

Two hours later - my questions are still not answered, and I was ready to go - I just wanted my money back (yes, they took $40 so we would attend and gave money back at the end). But it is not the end of the story. They also keep on staff a man named ** who is allowed to be rude (I will keep this as professional as I can - otherwise he would be criticized on his wardrobe and orientation). We addressed his rudeness to manager but nothing will be done about it. And at about 5:30 pm, when I was no longer interested, I finally, got my questions answered, 2 and a half hours later!

Unfortunately I signed up for the 10,000 point package. They had me say I was not pressured into my decision and also I believe I was asked to say that I would not be sorry. By the time I got home I realized my mistake. I called on a Saturday, the third day after I signed the papers, and they were closed. Sunday, the fourth day they were also closed as well as on Monday because it was a holiday. I called on Tuesday and was told I missed the 5 day limit to change my mind. I looked up the rule they quoted and it did say five calendar days not five business days. I believe it was the following day I spoke to the lady that sold the time share and she said "oh you were so excited, you really will be thankful you have this opportunity" and convinced me once again that it would be okay.

Then I started reading all the small print and realized that not only did I have to pay back money on the 5,000.00 loan for the downpayment but also make really large payments on the 17,500.00 balance at the same time. It forced me to sell my car and refinance my condo and eventually to return back to work after having been retired. The final blow is knowing that they sold this to me for over 22,500.00 knowing full well the resale value is now 5,000.00 or less.

This is the biggest rip off ever and I do not understand how a company can be this dishonest and how the government can allow this time of financial loss for unsuspecting participants. Any other company offering a purchase for 22,500 knowing full well the resale value is 70% less within the first month would be put out of business. Yes I should have read every single word before signing it, but like the others before me, I was in the room for many hours, I was worn out and I was missing time spent with the grandkids.

We attended the presentation early the next morning. There were 20-25 couples in our group. We were greeted encases then each couple was assigned a sales rep. The entire group was ushered into a room to view a slide presentation. "**" did a great job of making feel comfortable by joking and referring to family time. Our sales rep, **, spent time getting to know the initiate details of our family... # Of grandkids, where we vacation, our work before we retired, etc.

After the group presentation, everyone was escorted into a large room with many small cubicles equipped with a small table and 3 chairs. Many couples had children with them so there wasn't a lot of space. ** asked we could see the value of the points. I replied I would need some time to review the contract. I explained my sister is an owner of Worldmark and we have accompanied her family for many vacations. I understood the points system and maintenance costs. He asked for us to fill out a credit app, which I declined.

** insisted we look at a unit which was 1/2 mile from the sales office. He rode with us in our truck. I told my husband we would look at one unit, get our tickets then leave. ** insisted on showing us 3 units, asking what it would take for us to enroll in the program. We replied we needed time to review the contract. By the time we returned to the office, we had told him NO many times. We were seated again in the small cubicle while ** went to get his manager to complete a satisfaction survey. What a load of crap! This guy started throwing figures at us and trying to sweeten the deal.

Meanwhile in other cubicles around us, couples were receiving helium balloons to celebrate their purchases. We told the manager were not interested in signing anything today. He stated we were foolish and needed to get his boss to finish the survey. By this time we had been at the office for 3 hours. My husband was starting to have low blood sugar. At this point, I was ready to sacrifice my $125 for show tickets. The next guy came to the cubicle and he was very sassy and condescending. He told us he would give us a one time offer to sign up for $20 per month.

My husband had enough and told him he was passing on the offer. The man became very rude and told us we're crazy for refusing. My husband stood up and told firmly... "NO" so loudly that others in the room looked to see what the commotion was. The sales mgr left us so we started to walk out. He shoved a piece of paper in my hand and told me to pick up my tickets at the front desk. The lady was very cordial and gave me ticket vouchers for the 3 shows. As we were leaving, neither ** or ** spoke as we walked by them. What an awful experience! After reading the posts from the folks who were badgered into making a rash purchase, I'm thankful we held firm to NO!

Was scheduled to go to Orlando FL in December on a family trip to their Orlando Resort. Went, and tried to resolve issue with one of the reps there, why not, here's the main hub. "I see where they did the math wrong and maybe we can rewrite the contract and fix the situation and also get you a better deal". That's what they did, BUT, now the better deal is not what they said it was. Also we can't afford it. We are in our 70's, on a fixed income, my wife has Parkinson's, our monthly maintenance has doubled and our membership has doubled also. We filed a letter, then - Wyndham responded with "we will see what we can do but I'm going on vacation right now. By the way, why didn't you contact us earlier?" “I thought I did when we talked to the rep in Florida.” "Who did you talk with in San Antonio?" “No one, they didn't return my call as was promised.”

This will probably ruin our credit which has been spotless for my lifetime, but maybe when this is over, it can be repaired. Found out that there are at least 17 cases being filed against Wyndham's San Antonio Resort for same thing. Maybe that will help. I'm not paying another dime towards this albatross. I always thought I was a responsible person with a little sense and knowledge, but this episode has really opened my eyes. DON’T have anything to do with timeshares and especially Wyndham. They have a troupe of specialists so well trained to accomplish a goal that many have fallen foe to. They have no soul or remorse. Maybe a few, very few.

The presentation was already scheduled (sales people in the lobby were very aggressive) so I went. After the presentation, I told the young lady that I was not interested at least 8 times. She kept leaving and coming back. Finally she asked me to fill out a survey. I started filling it out when I realized it wasn't a survey but a credit application! Appalled, I stopped filling it out and told her I was ready to go. You can imagine my anger when I today, received a pre-screened offer at 17.99% from Wyndham in the mail today for $50,000. I am checking my credit report today and if they illegally - unauthorized, looked at my credit, they will be hearing from my attorney. I will never buy from them or attend another presentation!

Kept asking what the cost of all this was... would never answer that until we got back to the torture chamber where the flogging began... Kept saying "No. No. No. No." So the next enforcer tried to persuade us the value... again repeated the no word numerous times. Pressure kept growing and growing. Finally told the rep "how many times and how many ways do I have to say no for you to understand..."

Finally was released from the torture room where we had to talk to yet another rep who again tried to persuade us.. ."No... No... No... finally got released to the checkout area where we had to again go through the NO thing... Got our $40 and made them give us the $175 in free slot play. They had signed a paper saying we would get... Freedom, sweet freedom at long last... Worst 4 hours in a long time I had experienced. So run if ever asked to see presentation...

Don't waste your time, the free crap isn't worth it... believe me. Do NOT purchase anything - remember they solicited you. If you show-up to one of their SCAM PROPERY TOURS you'll most likely wish you hadn't, as it will leave you tired, hungry and annoyed at best. If you FOOLISHLY sign one of their ridiculous contracts you'll find yourself in a world of remorse. It was the stupidest thing I've done and I've been around the block a few times as a 20 year Military Veteran. My point: These thieves (the untouchables) are so good and rehearsed they can sell sand to the Middle East. Do not purchase... anything!!!

If for some reason you find yourself surrounded by these ** Bags, there's no need to be polite as the Sales Teams are trained, rehearsed and staged to rip you off. They will literally hold you captive for hours - run! Don't worry about the vacation time they've wasted or the $100.00 gift (whatever). Once again, No need to be polite, as these people are not on your team and never will be. Their goal is to steal your hard earned money and leave you and yours with financial problems and SEVERE REMORSE and consumer trust issues. The product/service has zero value.

Fairfield/Wyndham (Bonnet Creek Orlando, FL) really put the screws to me and my family. They are NOT good people, they're White Collar organized crime. They care not for humanity or common morality as greed is the root of this operation. They've been able to rip-off the unwary public for many years using fuzzy math to demonstrate value and egregious business ethics to close and leave you in the hurt locker. Again, the Vacation Ownership Deed (whatever) has NO VALUE and difficult (at best) to give away. Sounds corrupt and sickening doesn't it? Heed the warning.

Wyndham got away with stealing my hard earned money since 2007. It's too late for us to legally squeeze them for fraud. We tried in 2007 but couldn't find proper guidance nor an Attorney to handle the GIANT CORPORATION. This industry has been given a license to steal via solicitation, deceptive sales, coercion, lies and egregious business ethics, all premeditated, refined and rehearsed for maximum gain and it's been going on for years. They hide behind an equally corrupt contract which wouldn't hold water in-front of a Judge due to the amount of money involved and circumstantial evidence of blatant fraud, i.e., solicitation, deception, coercion and lies (Bait and Switch). I could be wrong, as the whole thing stinks and appears to extend well beyond Wyndham...

The industry as a whole generates huge revenue for host states and the Federal Government. We're talking Billions of dollars, therefore, the Industry is politically harbored. Now there's hope and a few noble legal firms are currently challenging the industry and leviathan corporations like Wyndham. NOTE: The industry, especially Wyndham have been preying on our elderly for sometime now. They've ruthlessly duped and screwed millions of us, destroying financial security for most and negitively altering the lives of familly members by injecting financial hardship and family discord.

Well folks, they (Wyndham) stole big money and got away with it, approx. $20K including: the worthless Membership $$$$, Maintenance Fees $$$$, Annual Property Tax, and other added Fees. The only consolation we received is out of the contract, a win when you do the math. Shock value: We lost little compared to most victims. Most folks are in this way deeper but won't admit to being duped and screwed, they just march on like nothing happened... Not this fella - it's a principle matter and I'm compelled to reveal it. Embarrassed... yes, but that's humility 101. We need to stand-up and fight the good fight people. This was an awful life experience and it can and should and could of been avoided. What's funny... Wyndham was our first family vacation and most likely the last. Prior to this mess, our only vacation was changing duty stations as a member of the United States Military. How does that hit home?

I just want to personally thank the Wyndham leaders (executives) and their equally scum staff and piss-ant Attorneys for doing the right thing (NOT). Even with a righteous claim and legal pressure they denied negotiation of our contract terms or any compensation whatsoever. They had indirectly admitted to wrong doing by releasing us from the contract (via legal representation) but once again our claim offered no amicable resolution because legally they didn't have to; that's what they're made of. Yes, these scum bags only care about $$$$ not the customer or the damage they've caused. Thanks again for the VACATION NIGHTMARE and associated family problems.

An extended thanks to Wyndham for dishonoring our elderly and the very countrymen that have sacrificed ALL to secured your freedom and ability to defraud the public and accumulate great wealth; shame on all of you. Have you all forgotten something... Great wealth comes with great responsibility. NOTE: Our wonderful governments (local, state and federal) have been aware of this activity for years and essentially turned a blind eye and harbored these conglomerate developers because they generate enormous revenue. No joke, sanctioned Grand Theft Fraud and it's happening every minute to our citizens, guest travelers, military and most sickening of all, they've been preying on our elderly (trusting a man's word and a hand shake). If theory of universe holds true, all the PIGS involved will receive their righteous reward, perhaps a free ride at Satan's Theme Park.

Message to Wyndham and Associates: Thanks again for the Vacation Memories. I'm not so sure we (the public- unhappy victims) are done unfolding your evil... Stop treading on Americans and the tourism trade. Your deceitful ways are not appreciated in the USA or anywhere. One Pissed-off Patriot, "Don't Tread on me!!!!"

You think you're mad now? You have no idea. We decided to take action and use our vast knowledge to help owners achieve their goal, no matter what scenario. Please be careful when working with anyone involved in the secondary market as it is infiltrated with lower morals, for the most part. Don't ever pay anyone upfront unless you're retaining legal counsel with a portfolio of cases they have won. I wish I could help you all and hate to see families put in terrible financial positions. INTEGRITY FOR TIMESHARE can be achieved if we all stand together. Good luck.

I told them numerous times that I wasn't comfortable committing to something right on the spot. They ran my credit and of course as I knew, my credit score was an impressive 800. I knew they wanted me then. I told them over and over and over, the reason why my credit score is 800 is because I have been responsible with my money my whole life and buying something on a whim wasn't what I did. I bought a new car last year and until I paid that off, I didn't want any more debt. I think they started out with a $28,000 price tag and by the time it was all done and over with, I was down to around $18,000 plus TONS of extra points, upgrades, perks that the salesperson stated he had never seen anyone get as much offered as I did at that price.

I did what I never do. I was tired, I was hungry, I had friends and family that were waiting on me. I signed the contract. I was tied up for another hour to process all of the paperwork, and the whole time, all they heard out of my mouth were snide remarks about how I had been pressured into this. I even signed on one of the contract papers about why I am getting this (it was supposed to be something nice like family dreams being created). I ended up writing because I was pressured.

Now remember, this was day one of my vacation and I have a couple more days left before I go home. THEY KNOW THIS! THEY COUNT ON THIS!! They get you in the first morning, knowing you have the rest of your vacation and you aren't thinking about what you did. You aren't reading your contract. Lucky for me, I was only staying 3 nights and I ended up leaving a day early. I got home, spent the next day doing laundry and catching up on much needed sleep.

The next day, day 4, let me repeat, day 4.... I read the contract. I could NOT roll-over points as I was told in the meeting. I emailed my go to guy but it was late Friday evening. I knew I wasn't going to get an answer back. So I read some more. I saw the contract could be cancelled within 5 days. 5 DAYS! I made the decision right then and there to cancel my contract. But it was Friday. I needed to send in a copy of my contract with a written and signed request to cancel by the next day - and to a PO box. I ended going to FedEx and sending the required papers overnight to the PO box and I GOT MY CONTRACT CANCELLED WITHOUT HASSLE. I was upset that it cost me $50, but after reading all of these comments, I am thankful that's all I spent. Now I am trashing my free one week stay. Nope, not even going to try to use it. Bye-bye beach vacation.

Question: I haven't seen anyone else mention the ploy that they used to get me to sign with them. They told me that once my package was paid off, I could transfer it to my son at any time and he would be able to use it for life. He only had to pay the monthly maintenance fee, which was around 70 something dollars a month. That was the reason why I decided to sign. I wanted him to be able to have affordable vacations with his family once he was grown. Nobody else has even mentioned that in their reviews.

I had made it clear that we were only there for information and would not be buying today. He said that was fine. After talking to us for an hour, we finally went on the tour of the types of rooms we could enjoy, if we just signed up. While touring the rooms, my wife had told Chad that I would have to go home and research and think on this before I made any decisions. Again, he understood.

Once we got back to the office, he asked what I thought. I said it was a nice place, he did a great job answering our questions, but I wasn't interested in it today. That's when the talking in circles had begun. He kept talking to the wife, "selling her" then asking me why I wouldn't do it. I told him again, I wouldn't be pressured into a sell. I had been burned too many times on hasty decisions. He finally, after another few times of saying no said he would get our paperwork done and we could be on our way. About 5 minutes later he showed up with another guy that had an incredible deal for us.

This guy nearly doubled our original offer, but we had to act today. I told him well in that case, I can't do it. Then this guy and Chad started talking with us present but as if we weren't and saying things like he isn't going to buy, he can't afford it anyway, we don't want people like him. I said people like me? People that just want a couple of days to think things over. By the end of this time we had been there about 3 hours. The other salesman finally left and Chad started in again. He went on and on about how we were missing out on a great deal and how he just couldn't understand. I stated again how I couldn't understand, why I couldn't go home, and do my research first before making a decision.

Finally he looked at me, and said "Why don't you just say No! You aren't buying anything today." I said "Hell, I already said no more than 3 times. How many more times do you need to hear it?" He said fine and said he would return in a minute with our voucher for our free gift and we could be on our way. After about another 5 minutes another guy came over and offered us even a better deal, but again, they had to have an answer today. I told him thank you, but I wasn't interested. The original guy we had talked to, Chad, never came back to where we were, never thanked us for our time, ( which ended up being 4 hours by the time we got out of there) never said bye.

We did finally get our voucher and was told where to go to get our gift, which was 150.00 in cash. I feel sorry for the elderly who may fall victims to these scams. And scam is just what it is. After coming home and doing my research, I am glad I didn't buy "today". It appears that these contracts are full of hidden fees and cost. These tactics should be outlawed. Too many people are easily sucked into the quick talking salesman who pretends to care about you.

So I called Wyndham and spoke to Title Services and in less than 5 minutes, I signed up to GIVE my timeshare back to them for FREE. They said I was eligible for the Ovation program and that it would take up to 3 weeks to get me the paperwork, I should fill it out, get it notarized and send it back. I ABOUT FELL OUT OF MY CHAIR! They told me this was a new program and that there was NO FEE and that once they received my paperwork, it would take another 8-12 weeks and that my deed would be OVER. Holy Cow! I will still pay my monthly maintenance and program fees til the title work is complete. This is a blessing!

Note that I was talking directly to Wyndham, I have a case number and this is the equally amazing part: for the next 3 years, I have access to my points and can use them through their system. The points cannot be given to an exchange company like RCI, cannot be pooled but I can use them almost the same as before!!! Of course, you may think I am putting the cart before the horse, but I want to share this info ASAP because I want anyone who, like me, was stressing out about the money and commitment to immediately call Wyndham and ask about the Ovation program. I do not know what made me eligible, except that I have been a long time member and had the contract paid off. Do not delay!!! Good luck!

And why do we have to pay for a cleaning fee??? If we book the presidential suite - which uses a lot of points - just for 1 night, we are asked to pay an extra $160?? We could stay @ the Swissotel (much more nicer, expensive furniture, not cheap Ikea crap) with full buffet breakfast, free newspaper, free canapes and wine on the rooftop @ happy hour, center of the city on Wotif - for only $280!

It breaks my heart seeing this money being thrown away and we can't do anything about it unless we declare bankrupt, or we will now have a bad credit rating because of this ** crap suck you in greedy fat ** whom take advantage of middle class income families! NIGHTMARE!!

Chapter 577A.11 of the Iowa Code states: "8. (c) You may at any time within 5 business days following receipt of a current property report, cancel in writing the purchase agreement and receive a full refund of any deposits made." We have paid 15,000 down payment on the 55,000 purchase and we want our down payment back too.

For me, that's the (very expensive) lesson. If someone won't let you take it home and study it, then it's not the great deal that they pretend it is. Run! Don't walk. Get out of there as soon as you can. I'm going to do everything I can to get out of this contract and get my money back. And I'm going to tell everyone I know to avoid the Wyndham Rip-off.

We were told that we would need to have them fill out and sign a form within 14 days of signing the new agreement and the $299 fee would be waived. The family member would be added prior to the due date for the new amount. Fast forward to a month later when we called to add the new family members payment information, we were informed that they were not added because the fee was not paid. We immediately filed an internal dispute and was initially told to hold off on any payment until it was resolved and was told a note was made to the account. Meanwhile we began receiving phone calls for delinquent payment and our credit has been tremendously affected. Now we are being told that they would only add the family member once the account is brought current.

All of this headache could have been avoided had we not increased under false pretense. The information that we received was essentially a lie and we have been stuck to pay a monthly fee that doubled. I would not recommend Wyndham to family or friends, and have been speaking with an attorney about our rights. We were intentionally induced into entering into a contract under false pretense and we want to cut ties immediately.

Then the math started. $200 a month turned into $500 in about 4 seconds. We both knew that amount wasn't feasible for us. We had to say "NO we can't afford that" at least 10 times. He would leave and "talk to his manager" and come back. I started having flashbacks of sitting at a Chrysler dealership. Could we even leave? We did commit to 2 hours...

We finally were able to say "NO". Then they started selling us Wyndham Discovery. It's a "sample" of ownership. For about $2200.00 you can buy points and use them at ANY Wyndham location within two years. We regrettably signed the dotted line. I called to book Hawaii in November (for March, April, May??) - nothing available. I called in January to book May in SF, CA. Minimum stays and not available.

I tried to cancel the whole program and I can't. So I called again and asked WHEN San Francisco WAS available since every date I request is always taken. So now we are paying $2200 to stay in San Francisco, CA for 4 DAYS. What a deal. Oh and because we are only "Discovery" members we can't use our leftover points for the $31 per day parking fee. Everything they told us about helping us, flexibility, and ease of booking were absolute lies. We booked this year's trip to Maui through COSTCO - when we "pre-paid" our next Hawaiian vacation through Wyndham!!

Oh and we paid for 200,000 points. We can only use 192,000 in SF. If we stay 5 days we go OVER and have to pay! I will not give them ONE more cent!!! They are horrible to deal with and every single person that I've spoken to has had a "too bad, so sad" attitude. I would NEVER ever do this program again and if it's a "sample" of ownership then I honestly pity all Wyndham owners.

I paid the required down payment of $8,340.50 using my credit card plus they put the $30 processing fee on my credit card. Ron told me that I could finance the balance of $15,489.50 through Bill Me Later with 6 months no interest. I decided to do that since I didn't want to deplete my savings account. I was planning to get the money from my annuity to pay the balance and that would give me time to receive the money from them.

When a month went by and I didn't receive a statement from Bill Me Later, I called and Paula ** (Ron's wife who works with him) and she told me that the payments were being put on my credit card, but didn't tell me that it was Wyndham charging my credit card. I assumed it was Bill Me Later that was being put it on my credit card. I never gave authorization to use my credit card except for the down payment and processing fee.

On October 15th I called to get the pay-off so I could pay it before any interest started accruing. When they gave me a pay-off amount of $15,778.70 I realized something wasn't right. They had charged $218.79 each month from July to November so I expected the pay-off to be less than the original amount financed and that is when they told me it had been financed through Wyndham instead of Bill Me Later and they had charged me interest at a rate of 11.49%.

I was so surprised that representatives of Wyndham had lied to me. I have always respected Wyndham and never thought their salesmen would cheat to get a sales commission. My daughter who was with me when I made the purchase (she is also a Wyndham owner) agrees with me that they never mentioned the fact that it would be financed through Wyndham. They never told me anything about being declined by Bill Me Later and they never told me that I would have to pay interest from day one. If I had known that I probably would have walked out since that was the one requirement I had upfront. I did not realize that I was declined by Bill Me Later until I was talking to Sabrina from your office and was looking through my packet of papers they gave me and I saw declined written on the Bill Me Later Application. I truly believe they wrote that after I signed the papers and they did not tell me.

While talking to Sabrina on October 15th, I ask to speak to a manager at Wyndham and they put Erin ** on the line. She told me she would check into it and said she would give me a call back. When she called me back she told me she was still checking into the matter and would let me know the outcome. This investigation went on for several weeks and when I talked to her the next time I found out that while she was investigating I was still being charged interest. So I decided to go ahead and pay what they said I owed.

I gave them my bank routing number and thought it would be handled, but they put the number in wrong and it came back to them. When I realized that it had not gone through, I called and they said that the bank had sent it back (bank said they omitted the last digit of the bank routing number) then they told me I now would owe more interest. I gave them the number again and they were to run it through a second time. AGAIN they ran it with the wrong account # and it didn't go through. When I called the bank they said they had transposed some numbers, so this time they wrote off the additional interest for that period, but would not write off the interest for their first mistake with the routing number. By the time this was finished I ended up paying $948.54 in interest all because the salesman wanted to make a sale and lied to do it.

A new sales man who claimed to be the on scene corporate coordinator made the offer for the new resort overriding the deal from our sales man. He beamed with you purchase you will be almost at the VIP status. My wife and I respectfully declined the honor. We were getting ready to leave and we were approached by the closing agent. This woman had a bright red electric hair do, tons of make up and Lipstick all over her mouth and teeth. She offered us another vacation package for 3000 dollars which of course we declined. Very bizarre looking person. They gave us our 150 dollars free play and we left. It was fun and we had the last laugh at the casino we turned the free play around by gambling into 400 dollars.

Just to give you an example of how ** this "deal" is: I am traveling to Nashville in March, Czech Republic in April, Rhode Island in May, Washington state in July, Texas in September. NONE of Wyndham's resorts were available during those dates, and the exchange with WorldMark wasn't available in Washington state. Oh, I can use Wyndham hotels... but I have to use points and a $59 exchange fee for each location. Boondoggle. DO NOT BUY, DO NOT BUY, DO NOT BUY.

Letter was sent on Saturday morning, our astonishment they declined our cancellation saying we did it after 5 days, and since no response keep calling everybody, got someone who treated us like nothing. Keep repeating same thing "you sent you letter on day late." I will never pay things that I never want, and we cannot afford.

Please be careful of these people, not trusty, do not care about you, and we do not care about bad credit. We do not have money to give away to these non honest people. We are really tired of them. As now we did not pay a penny we owe nothing. I will sue them for moral harassment, and making my wife sick of this, and put our family in this situation. Better look at Ebay, and buy you timeshare for less as you go. Please advise.

They didn't have any trouble taking double payments and it took me months to figure out what was happening. When I requested an accounting I was told "we can do that one time a year complimentary then you have to pay." Really? I was told there would not be a monthly fee but of course there is. No I did not read the 50 page contract at time of signing - I listened and believed what they said. If I can't get a couple weeks' vacation a year for an expense of 2800.00, what's the point? This was such a rip off and I will not hesitate to let everyone know about my treatment.

When I declined to get their Wyndham credit card, they insisted about 3 times for what at each time I just said NO but still they insisted until I had to tell the last person who tried to convinced me to buy (on older lady than the previous one) that I would not wanted to be rude but I was not interested. I was supposed to receive a gift just for assisting to the presentation and to be offered a lunch; however, none of those happened. This company should be sue for client harassment, scam, and deceit. How can people still listen to these people and believe them??? Please, this is a fraudulent and scammer wrongly called a vacation resort "company."

When I requested checked they said for every amount there are 3% changes as it will be counted as cash withdrawal from card. I only received Card and waiting for membership card and RCI details. They said I will receive in 1-2 weeks but it is more than 4 weeks, I am still waiting. Also after coming home I saw there are 14.99% interest for add in My EMI payment, which means over the period of time I will pay double than my membership amount.

I have not booked any vacation so far, not sure I will get or not. As I have not paid any amount other than 10% ($1271) through my paypal, if I cancel my membership, how to go about this. What are options I do have? CAN SOMEONE PLEASE SUGGEST ME OR HELP ME HERE.. Two of promises they did or said did not met. Not sure about future commitments as I have to go long way with this. Please suggest me if I don't pay and file the case in BBB or other place. Do I still entitle to pay remaining amount. Your quick Reply will help me to decide.

I had 20k points that was used for 4 rooms, 2 night stay in Anaheim because they couldn't provide a 4 bedroom or a 3 night stay. So I had to book a useless 3 day vacation in Las Vegas just to get these days. So for a total 5 rooms, 10 nights I basically paid $3,433.60!!! Fraud!!! I was told complete lies to sign up for this. Stay far far far away!!! For the way my wife and I were treated this company is nuts to think I would ever sign on as a permanent owner.

Secondly, the Club Access comes with an extra $150 month fee on top of the maintenance fees and any new points bought fees. This was something that was never mentioned either or I would have never agreed to the deal. Herein lies one of Wyndham's biggest lies. Lies of Omission. If a buyer doesn't ask, don't tell them!!! I have gone round & round with the 2 salespeople @ Wyndham. The argument being the same.

I maintain, they never told me the whole truth about fees and they argue back they did therefore NEVER ENTER NEGOTIATIONS WITH WYNDHAM REPS WITHOUT WITNESS' OR AUDIO RECORDING THE WHOLE CONVERSATION(S). If they bulk at being audio recorded, LEAVE!!! I agree with other owners. Employees are basically well-schooled, trained liars. My experience with sales reps @ Destin area resort is not pleasant. Also, in my opinion DO NOT finance on any points purchase on a Wyndham / Barclay Bank credit card. They charge 19.9% interest on any unpaid balance. Also, as an FYI item, I've been told that buried in the contract is a clause that if you renege on payments, Wyndham can place a lien against your main property to collect their fees.

Also re-selling a Timeshare is just about impossible. Go on the reseller sites and look. People are dumping their timeshares @ 25% or less of original cost just to get rid of them. Don't believe reps that tell you during sales presentations you can go anywhere/anytime. NOT TRUE!!! Popular resorts can be backlogged for years. I could write another 3 paragraphs of items people need to be aware of in regard to Timeshares, that I guarantee you the sales reps won't tell you about. Just remember they are trained liars. All owners are aware of the "meetings". Wyndham wants every owner to attend when you go to a resort. It's just a BS excuse to make a sales pitch to the owners.

There are years when you can get away and years when you can't. If nothing else, Wyndham should at least automatically roll any left over points into our Wyndham/ RCI accounts for the same 2 years that they can be rolled into RCI for. Whenever I contact RCI and want to use any Wyndham expiring points, I have to chat with the Wyndham desk.

I also find their website a bit unwieldy to use. As other people have found, a vacation is difficult to book when you would like to go, unless you book a year or more in advance. If you want to go someplace within a two or three month period, you go through the agony of hoping someone cancels at the last minute and that you can grab that opening up.

Having timeshares from two different companies involve another problem though. RCI makes you pay a yearly fee for both companies rather than letting you combine the two to make one payment. When we purchased the second property we were told that there would be only one RCI payment for both and that it would be the same as the cost for one.

Most of the properties we have stayed in, booking through RCI have been quite nice. Timeshares are definitely a very mixed bag. The cost may be fair for a large condo with multiple bedrooms, vs. a hotel, but not by much. You have the initial cost of the Timeshare, yearly condo fees of $300 to more than $500, RCI yearly fees of $100 plus, then a $209 fee to book each actual condo, thus about a thousand dollars per year. That makes it really sad when you forget to roll over points and Wyndham keeps them from you. My fault, but something to be aware of.

On November 15, 2014 I was contacted by Wyndham Corporate Office and offered a lower unit, in another building and different vacation week. I told them that I was not interested and wanted what I originally purchased. On November 18, 2014, I contacted Wyndham Corporate Office to inform them that I was no longer interested in purchasing this vacation property. My decision was based on Wyndham not having the authority to sell the property therefore the deed and paperwork that I signed were invalid. I was told that someone from their Deeds and Titles section would be in contact soon and that I would receive follow-up in writing.

As of December 15, 2014, I had received no contact from Wyndham. I spoke with a corporate representative stating she would follow up with my request. I informed her that I would not make any more automatic payments and that I wanted this issue resolved prior to December 23, 2014 since that is when the next payment was scheduled. On around December 20, 2014, I received a document in the mail from Wyndham to begin the refund process. The amount to be funded was not my total investment which I was told that I was not due since Wyndham attempted to find me another property and I chose not to accept. I disagreed with this characterization of facts and stated that I should receive all monies because Wyndham breached the contract by attempting to sell me a property that was not in inventory and could not be properly deeded.

Therefore the entire contract should have been voided and all of my monies invested should be returned. I stated that I would return the document but would dispute the refund amount. I was told that once the document was received it would take approximately 2 weeks to receive my refund. On January 12, 2015 I contacted Wyndham to check on my refund. I was told that they had received my document sent in December but the document was not properly signed and that another document was sent to me on January 2, 2015. To date I have not received any documents from Wyndham requesting new signature. On January 12, 2015 I had Wyndham email me the document and I re-signed and mailed the document back for processing.

On January 12, 2015, I contacted Wyndham Finance department to inform them that no additional payments would be received due to my mutual agreement to refund my invested monies. I was told that they had notes in their computer stating that same information. On January 15, 2015, I received a telephone call from Wyndham Collections department stating that I had missed two payments on my account. I informed them of the same facts as stated above.

At this point I am totally disappointed with the service provided by Wyndham Vacation Resorts. First by selling a property that was not in inventory not able to be deeded; second by not realizing their mistake until two payments had been submitted; third by attempting to rectify the problem by offering a lower unit and not the same amenities as originally purchased; fourth by not offering my full refund of all monies invested in the property; fifth for not having enough interest to follow up and make sure that the process was going smoothly for the vacation owner and customer.

At this point I would not recommend Wyndham Vacation Resorts to my family, friends, co-workers or associates. My desire is to receive my entire purchase price, plus my two payments and maintenance fees since I was never a properly deeded/titled owner of the property and that Wyndham misrepresented their ability to sell the property.

Our experience with Wyndham since the beginning has not gone well. The sales agents are very deceptive & will promise just about anything to get you to buy & then when you follow up to confirm details you were promised you get the run around. If I could undo this whole transaction I would definitely do so. Anyone choosing to enter a contract with these guys should be very careful & read all the fine print.

We explained that as a family, we like to vacation one week each summer in Myrtle Beach with an occasional trip to Orlando. The Sales team said they had the perfect package for us and after hours and having four children very hungry, we agreed to purchase. Today, we called to book our summer vacation and found that nothing is available at our "home" resort for the entire summer. Even worse, if something was available, we wouldn't have enough points to ever stay there. We earn 64,000 points per year and it takes approximately 250,000 points for a week. Even if we skipped a year, the points expire, meaning this isn't even an option for us. We were offered to come for three days during the winter months, but with kids this also is not an option.

Now, we are stuck paying over $200 per month for the next eight years, meaning another vacation isn't even possible because we are paying for something we can't even use. And as for the two "free" weeks that we supposedly earned, they are not free and they can only be utilized in the winter months. With kids, again this is not an option. It is our opinion that we were completely mislead and wouldn't recommend this company to anyone. Until this summer we only vacationed with Marriott and now know why. We were never mislead there and long to go back!!!

It is partially my fault for making an emotional, rushed decisions without information. However, the product they offer does not live up to the promises made. I ended up paying $400 per month for one week of vacation each year. At that rate it is better to save my money and go anywhere I want to go without the hassle. Needless to say, there is no option to sell so I had to do a debt settlement to get out of it.

I am happy to be free of it and don't even care that it is on my credit report. Since then I have learned to save and pay cash for what I want so my credit score/credit history being negatively impacted wasn't a fear factor. Hopefully more people see reviews such as this before buying. If not, hopefully they see me in front of a sales counter warning people because they deserve to know the full story. You should do the same.

Even if I use the credit card they market for redeeming points, I have to charge nearly $50,000 to that card each month to ever get enough points to cover my maintenance fees. Word of advice to others - just set aside some dollars to travel. Don't be tempted by these sleazy salesmen. They're trained to talk fast and stretch the truth far enough that they can still say they're within legal limits. But are they ethical - no way.

Just to give you an example of how ** this "deal" is: I am traveling to Nashville in March, Czech Republic in April, Rhode Island in May, Washington state in July, Texas in September. NONE of Wyndham's resorts were available during those dates, and the exchange with WorldMark wasn't available in Washington state. Oh, I can use Wyndham hotels...but I have to use points and a $59 exchange fee for each location. Boondoggle. DO NOT BUY, DO NOT BUY, DO NOT BUY.

Ah... I had to listen to a 2 hours sales pitch on Wyndham Vacation Resorts!!! At this point, I asked how many other people also won the "grand prize". Their answer was that they didn't know because they weren't associated with the outfit offering the prize (except for the fact that it was one of their sales representatives)! I asked if anyone did NOT win the "grand prize", and they refused to answer. Again they told me that I could wait for the 6 O'clock presentation but could not claim my "prize" until I sat through their presentation. At this point, I realized they are liars and crooks.

Rather belatedly, I have investigated the terms of my "prize" - I would get 4 round trip airfares only if I booked a stay of at least 7 nights in one of their hotels through their travel agents at their prices. "Anywhere in the World" was one of their 31 locations where they can't get people to stay overnight. I am sure that the price of a stay would far exceed the cost of airfare, presuming I wanted to waste a week of vacation in one of their timeshare apartments. The one I went to pick up my "prize" was a horrible place that looked more like a factory, and the staff was just plain rude. I cannot imagine staying at such a place on "vacation".

Another resort was also added to our tour called Bonnet Creek. Heck, we are now 14 miles away, our kids don't know where we are, we left our phones in the room back at the resort, and it's now way over 90 minutes. I was getting angry. The tour guide kept going in circles in the resort, avoiding our questions on taxes, fees, and interest rates. Folks, it's a major monopoly! Even our tour guide said it was. Please don't give the money to maintain their facilities! That's basically what you are doing. Yes, you can stay on their properties if what you want is ever available. This too is sketchy. They also wanted us to finance. We pay for everything with cash. I'm not losing my house and car for a pitch like we were being thrown. My advice, don't do it!!

One of the first things they did was check our credit, advised we had excellent credit (which we already knew), could get the Wyndham Visa & accumulate additional points, have the "Perks" coupons/discounts which would well over repay any monthly fees, work with RCI for exchanges, have Rewards, Wyndham Plus, registration for Wyndham enable easy reservations, could put on Bill Me Later contract so wouldn't even have to pay anything down, the monthly fee $28.51 would be debited temporarily to my checking account until the Visa account was established.

It really was overwhelming to grasp all the information given. My husband kept saying no and they just kept on & finally for some stupid reason I agreed. Then the Account #: ** was established, Visa opened, Perks, Bill Me Later for ONLY $10,249 after things discussed with the manager! We were to receive that day 52,500 sign up Bonus points, 105,000 even year points and on odd year a 2-year Bonus 52,500 and could carry forth our points if not used. Lilly had checked & told us that the $10,249 could be put on the Wyndham Visa to acquire additional points by transferring from Bill Me Later.

On 1/8/13 I sent Lilly & Blair (that wrote up the contract) an email advising material had begun coming in the mail. I'd tried setting up things online, a Wyndham Visa had been received with my name incorrectly spelled AND No Visa card for my husband. I had contacted Barclays Visa to get that all corrected from the incorrect information Wyndham had sent. Barclays also advised me that there would be a 3% transfer fee to transfer. Therefore, a 3% fee on $10,249 would be a tremendous amount and not worth the benefit for any points and Wyndham had given me incorrect information. I'd called, spoken with numerous people about so many issues/problems that Connie sent me a "free" certificate through RCI. Well, the "free" costs me $249 to use. Wyndham states that's RCI's fee that Wyndham has no control over.

On 2/5/13 I contacted Lilly again asking which of the numerous, numerous sites was I suppose to handle the cancellation of the $28.51 monthly fee from my checking account to the Visa. I had another issue, I do not remember now exactly other than having an email 3/24/13 from Wyndham then from Vanessa in Owner Care on 3/25/13. Then on 6/6/13 I sent Lilly an email, advised yet again we still had not received the information packet from RCI nor information from Perks. I also advised her I had been hospitalized and diagnosed with lung cancer, my daughter had just had by-pass surgery and had more than could handle much less trying to keep up with all of Wyndham's issues not following through, continually calling trying to get me to go on a vacation for ONLY $249.

So, on 9/29/13 I tried to make online reservation in Pigeon Forge & use the 52,500 points. There was nothing available in the resort, nothing for any amount of time. Again, I contacted Lilly for help. She suggested stay at Baymont in Pigeon Forge and use Visa points. So, in Oct. we used Visa points to stay at the Baymont. On 9/30/13 I received an email from Perks by Club Wyndham. In Mar. 2014 & July 2014 we couldn't use Wyndham where we were going again, nothing was available. The end of Aug. 2014 I received notice from Wyndham that 9/30/14 52,500 points would expire. Again, I sent an email & notified there had been a mistake that the 52,500 wouldn't expire until 9/30/15. It's extremely hard to keep up with which points go where & how to use what, when, how!

My granddaughter is graduating from high school 6/15/15 in San Diego, CA. I looked into it and to stay 7 nights in the only facility is 203,000 points. I called, I have spoken to Debbie, Logan & transferred to Angela in Owner resolution. They have explained to me that I do not have enough points to stay at the San Diego facility for 7 days, there must have been a miscommunication of understanding because I can not go anywhere I want & stay 7 nights, my points do expire tomorrow; 12/31/14 & only thing I can do is transfer them into RCI to save & PAY again to use them, borrow from 2016 to have enough to make the trip to San Diego & have this 1 (one) trip use 4 years of points. That just doesn't sound like a good deal to me especially since I've already paid about $11,000 and used nothing in 2 years! Otherwise, I'll have to stay a shorter amount of time, stay in another place, change the time & not go the peak season & just have the high school change graduation date to meet Wyndham off peak season & charge a lesser amount of points to meet my needs.

I made a huge mistake agreeing to the sales pitch 12/27/12. I have yet in 2 years to be able to have a single solitaire advantage of Wyndham other than using the Visa points opposed to my prior Visa that gave me so many more advantages. Today I spoke with Melissa in Owner Care & was advised all of the same information. Melissa did tell me I did not have to continue with Perks which has debited me the increased amount of $59.95 from $49.95, the company has no control over the increase in HOA fees increasing now to $30.17, that I did not receive 52,500 Bonus on 12/27/12 for signing up, she was as high up as I could go, the only thing left to do is send a letter to the corporate office or she could transfer me to another department & they would handle taking back the timeshare withOUT any type refund of my monies in the area of $11,000.

I absolutely could not believe what I heard! This is a total ripoff. I'm totally disgusted, regret spending a cent and want out of this Timeshare AND receive back the money I've paid mainly because every time I've tried to use the points I've paid dearly for, I have not been able to use and frankly, I'm tired of trying to deal with all of this. I am sending a copy of this to the Corp Office 6277 Sea Harbor Dr Orlando, FL 32821. I am checking the box below "I want an attorney to contact me."

We've attended a number of their sales meeting during vacations. Always the same thing... For another $10-12,000 they can make it work for us... The last meeting I got so vocal they moved us out of the bullpen with the other salespeople/victims and into another room by ourselves. I doubt if they made any sales while I was there. Eventually an outfit called Festiva took over our Equivest membership (new contract). More lies. Complaints to BBB and NCAG... We did manage to break that membership with Festiva... For a price... Worth every penny...

That leaves us with our half a package of points with Wyndham. Pretty much worthless. Not enough points per year for a decent vacation. Little choice but bank them and combine them with the next year's allotment. As others have said. Going through RCI is a joke. Odds of ever getting the place you want are slim. They think normal people can plan vacation years in advance. And then... You have to pay a fee to use the points...you've already paid for... When you crunch the numbers. Figure the money you pay upfront plus the monthly fee... You'll never break even. I'd give anything to go back and use a realtor to book my vacations. Like others. I'm looking for an out. Willing to pay a "penalty" with or without a lawyer.

We have experienced the long presentations when we book our vacations at resorts. Bonnet Creek is classic for that. We now refuse any of the initial sales pitches when we use our points. We have no desire to buy anymore points and if we do, it will be paid for in cash. NO MORE FINANCING THROUGH WYNDHAM. And if you do, plan to take out a low interest loan, and pay that loan off before you end up paying triple what your package is worth. The down side to owning a package once it's paid off, is the maintenance fees. When we first bought our package it was $42. We just got notification last week that it will now be $52. Ten dollars in 4 years is not bad, but I can see now, that fee will eventually will be 3 digits. We enjoy using our points and will continue.

Then every time we stayed at one of the resorts, we were told to come to the finance department in the morning so they could help us and it was always just a ploy to get us to buy more points. Lie number 2. Then we were told to buy all these points because they were going to help us rent it out and that would help pay for our time share. Well after getting home and trying to call and have them help us rent it out, we got no answer or told that person no longer works here. Lie number 3. Then when we would want to book a place for vacation, we would be told there was nothing available for those dates but if you go through Orbitz, Priceline, or other travel agency, as a non-owner, you could get a place with no problem. So basically, we were paying for a time share and paying maintenance fees for a place we couldn't use but a non-owner could.

So they are making money hand over fist. Lie number 4. We were told by another sales rep that they should have never told us that Wyndham would buy it back because they do not do that. We were told that we should change our home resort to Tennessee because Florida has natural disasters like hurricanes and our taxes and fees would be lower in Tennessee. Lie number 5. We got suckered, yes we did. We have been fighting for nearly a year now to get out of our contract but Wyndham refuses. I am not using anything of theirs nor am I going to, so why do they refuse?

It's not like I have something of theirs I'm using or anything. I plan on using some of my vacation time every time I go but not for Wyndham. It will be against them. I plan on going to where they have their little stands set up outside of stores and restaurants and if I can, where they have their presentations and telling people to steer clear of them and telling them what really happens so they don't get shafted like we did. I hope more people will do the same. You would think that the government would step in and stop practices like this because it is not right in any shape or form.

Then later I get a phone call saying that I owed $1800 for ski hire, from a different salesperson. I told them that I owed nothing, as the previous employee to me different. I then rang the person I previously talked to and they flat out lied and told me they said no such thing. Then we wanted to book accommodation at the Q1 and at the time they were renewing their contract with the Resort. They said when they renew the contract they would book it. We heard nothing! So a month shy of our planned holiday, rang them to see how it was going as no one had contacted us (after 2 months). They told us they had renewed, but all the rooms were booked. So we had to pay cash for the room through Q1 resort. We are just tired of the lies, the regular phone calls trying to get us to buy more, or to give our friends contact numbers so they can hound them. Can anyone help? We just want to sell it or anyway we can get out of this hell.

Then in oct, 2014, we went to San Antonio. New agent, angela, had michael come to talk to us about pathways, which we already had. He was rude & arrogant. Kept saying we didn't have pathways & couldn't believe we didn't want it. He makes $300,000 & he has it (pathways). His father has so why wouldn't we want it. He said he wasn't getting thru to us! He was the worse agent we've ever been exposed to. We are very stupid when it comes to timeshares. Wish we never started with them. I just wish we could get out of our pathways contract. Any help or information about this would be most helpful.

The first time (and every time, thereafter) that you stay at a Wyndham resort, you'll be subjected to more hard sales presentations, even if you request not to. They will bug you to come by your room with a little "gift". The gift is a high pressure sales presentation. Just try to get out of a contract with Wyndham and see what hell is really like. There is NO ONE who wants to buy you out of your sucker contract. You can't even give it away. Charities won't touch timeshares with a twenty-foot pole. They know better. Wynhdam will ruin your credit and/or sue you for every penny they're owed and if it bankrupts you in the process, guess what? You signed the contract and you're gonna fulfill it. No mercy. If it's not already too late for you, don't go anywhere near Wyndham. You will regret it.

Now that we think about it they would say anything to get a sale. We could get a better deal for our money with the amount of great travel specials that you can get these days and not have to pay extra fees such as housekeeping and annual levies!! This is becoming a little stressful for my husband and I so really would like to get out. I see you can sell through a timeshare broker. Has anyone tried this? Or can anyone help with how we can get out of the contract whether another member who is happy with their ownership wants to take over our contract and buy our credits outright so don't have to pay the finance interest. Any ideas would be grateful!!

Also we were not told that Discovery program has limited locations available compared to the Conventional Timeshare program. We try to do our bookings for San Francisco much in advance and we get the same stereotype response "NOT AVAILABLE FOR YOUR DATES. Is there any other location you would want to go to?" This is total BS. I should not be planning my vacation based on their availability of location. Would want ALL OF MY MONEY BACK.

Now that I got entangled with this membership I thought let me use it up and see. I keep calling several times for booking and I call several months in advance too, like about 3 months at least. In the presentation I was told if you book even with 1 month notice tops, that should be good enough for us to get a reservation successfully. Now when I call to reserve a suite in Florida for my dates in December I am told that its sold, there is no availability. I should have called way in advance like 1 year ago. I did my due diligence this time and noticed from another website (Wyndham Extra holidays). I see availability for One Bedroom Condo & Studio both.

SO I AM BEING LIED AND CHEATED here and this is what I had to pay to TRUST THIS COMPANY AND THE SALES REP BOTH. Looks like the foundation of this COMPANY IS BASED ON LIES AND PRETENSE. BEWARE OF THIS COMPANY. I WANT MY MONEY BACK FOR A FULL REFUND. I WASTED A LOT OF TIME ON CALLS and am paying a heavy price for this. I would rather go with Expedia or hotel.com for my bookings than having this ACCOUNT. This is a total rip off. Would warn fellow folks just like me, "Do NOT FALL FOR THIS TRAP FULL OF CRAP."

REGARDING THE BATHROOM NOBODY CAME TO CLEANED AFTER WE CALLED 100000 TIMES TO THE FRONT DESK AND WENT DIRECTLY THERE TO SPEAK WITH A SUPERVISOR, AND he told us that they are having too many complaints and we must to be patient. Please, who is gonna be patient with this matter? Cleanless bathrooms and garbage in the hall that my kids have to walk through it late in the night when we arrived from the parks. Attached are the pictures. I would never recommend this hotel. I also wrote to Janos **, Guest Services Manager, phone **. And he never reply back to us. My question is HOW THIS PEOPLE TRY TO SELL A RESORT THERE WITH THIS POOR SERVICE?

** told me he was a salaried employee of Wyndham Worldwide... yeah right! These salesmen are on commissions, not salaries, and that's exactly why he was rude after I politely declined his sales pitch. I'm glad for several things I did in this presentation. First, I turned down their "wonderful" offers. Second, I didn't fully disclose everything about myself (employer, salary, etc.) to **. Third, I gladly accepted two show tickets from them (not a real bargain though if you consider that I paid for these tickets with over three hours of listening to **'s presentation, came out to $36/hour, well below what my time is worth). Once these Wyndham folks realized I wasn't buying, I was immediately treated quite rudely. ** got up and left me there without saying goodbye, thank you, anything. Another salesperson came to me and said I could buy a two-year "deciding period" for over $2,000!!! When I declined this deciding period offer, the salesperson started telling me, "You see, you said you wanted time to think about it. We're offering it to you and you won't accept it. So you don't really want time to think about it".

She really made me feel bad (not really). I'm really sorry for people that fall for these presentations. ** kept repeating how he was formerly a Chase bank employee and tried to make himself sound like a financial expert. Financial experts don't sell timeshare programs! I never disclosed to ** that I've got an accounting degree and that I do have some financial background. Nothing that's in this presentation by ** was financially sound... nothing! I hope someone reads this BEFORE they go and waste over THREE HOURS of their vacation.

Woke up the next morning regretting signing up, but they had my $40 and I wanted it back. Plus, a free breakfast - what could hurt? We show up at 8:30 am, and get to a neighboring hotel, where we waited another 30 minutes to get paired with a salesman and whisked to breakfast. We got served the same bland meal as everyone else and taken to a much smaller room with a small table. As we ate, the salesperson peppered us with questions. My wife was getting unhappy, and the salesman said - we can do this the hard way, or the easy way. WTH? He told my wife to stop eating and answer his questions. The food was not good anyway. He then left and someone else gave a presentation.

The presentation was good and made sense. Afterwards, the salesman took us one-on-one and continued to play nice and then follow up with some insults. I was pissed, but figured it could only be minutes away from getting my $40 back, so stuck with it. I told him we weren't interested several times. He then took us to visit a property that he said was required. The place was nice. Then we came back and he played all nice laying out the plan. 3 hours later and were were tired. Told him again, we weren't interested. Had some other people try to get us to sign up. Wooo, a "sampler" program for 2 years only costing 2k. So what? That sounds crazy. Finally got our tickets and $40 back after 3 1/2 hours. Half a day wasted in Vegas and a big headache, thanks Wyndham!

Now our program is set to expire. We finally figured out a location that would work (not where we really wanted to vacation, but we were trying to be flexible). The only availability the resort had was the day after our plan expired. And, unlike us, Wyndham had no flexibility!! Worst, is trying to deal with customer service. Whatever you do, please DO NOT buy or stay at Wyndham Vacation Resort or hotels!!!!

We found a room at Quality Inn with a comparable price but it was a pain. The manager said she had called the Manager's Line and requested they refund our points. I waited 4 days and checked the points - nope, the points were still not refunded. I called again! After 3 transfers I was put through to Customer Resolutions and left the problem with Joanne. She called back the next day and left a message on our home machine to call her. I've waited 3 days because I'm so ticked off. But, I checked the balance this morning and still the points haven't been refunded!! I've called her twice and left my work number even but nothing yet! So, I keep having to put in my time and aggravation to fix their screw-up! I am so sick of these people!

We finally convinced him and agreed to sign. Well everything was dandy up on to we are about to leave that we tell the sales guy that we weren't even checked into our room. He said, "Please don't tell anyone you told me this, I can get into a lot of trouble for this. You were not even suppose to be allowed to sign up." So long story short, got home looked over the papers and read everything with lots of time in my hands so I thought I only had 3 days left to cancel our contract which I send in two separate letters - one by priority mail and signature required and the other one was telegram which I had to pay a lot, about $150 but worth it because we will be saving lots of money for the rest of our lives.

We then sat through a presentation by Priscilla for about 30 minutes and she explained everything. Then we went with a group and attended another presentation for about 20 minutes. Then back to a one-on-one with Priscilla for about 15 minutes, where she gave us her final sales pitch. We declined. She was gracious, gave us another little sell, which we again declined and again graciously she accepted that we were just not interested. She then arranged another person to give us our complimentary whale watching tickets. This was actually the opportunity for the new girl to try again to sell us an option to the deal. We declined, again she was gracious, thanked us for our time, gave us the whale watching tickets, and then gave us 2 or 3 nights accommodation for giving her the time to present to us. $15 - 2 breakfasts, 2 whale watching tickets and 2-night accommodation. Cool!

This was our 3rd visit and possibly our last. When we arrived, we were immediately pressured to attend an update meeting or have a private session. We reluctantly agreed to meet for 15 minutes the next morning in our unit in return for $30 off $10 a day parking fee. At that meeting, the sales agent told us about new plan (Access) that wouldn't cost us anything more and would allow us to sell back when we could no longer use it. We were told that our maintenance fee was going to double next year unless we joined this plan. She then said she had to check to see if we were "eligible" and hooked us into coming down to the sales floor to find out. When we arrived, we were told that we were lucky. We were going to be able to join the new plan. Then the details came out:

The plan required us to buy another 105,000 points (We own 210,000 points already that we seldom exhaust). The idea was that first we would get a Rewards credit card and the entire purchase price (over $20,000) would go right on the card, earning us Rewards points. Then we would turn our unused points into Rewards points, which would pay part of our maintenance fees. We were told we should put everything we normally buy on the Rewards card, which would allow us to accumulate enough points to pay the maintenance fee every year. The end result of this would be that we would have expanded priority (beyond our current 2 properties) and a stable maintenance fee.

After 3 hours of talking, we excused ourselves to get some lunch. We asked for a copy of the offer to look over. When we figured it all out, we would have to put over $100,000 a year on the credit card to get enough points to pay the maintenance fee, and we would still have to pay off the credit card bill (with interest). What they don't really make clear is that the Rewards program only earns you $60 for every 10,000 points. We told the sales rep over the phone that we would not be taking this offer. The best advice we can give is: FIRST, when they ask you for a meeting, say NO and stick to it. If you don't, and you get stuck in a meeting, insist on taking a break. Take a walk, get some lunch, anything just to get away from them. Then think it over. Don't ever make a decision on the spot. The techniques have gotten more and more sophisticated. This whole Access program was being pitched to us as a way of rewarding Fairfield owners and "helping" us. Some help! Thank goodness we walked out.

Following the video presentation which was compulsory and throughout the meeting I raised questions about interest rates and charges explained as "usual credit" and "maintenance and staff wages" and my assigned sales person's position and his retainer and commission. Of course I was not rewarded with suitable answers. But what was revealed was most "sign ups" (over 70%) arrive via owner recommendation to family. In the end the experience was a happy one. I did not succumb. Although the sales persons at Kirra subscribed to an aggressive sales approach they were not threatening and I learned much about Wyndham time share.

And as for my accommodation, my air conditioned unit faced the ocean. It was clean, warm and welcoming. I had breakfast each morning on a balcony that faced one of the best views in the world. I walked the walk/bike way along a beautiful beach front with people of all ages at sunrise. In the end it was a priceless experience and I left the resort feeling among the lucky people in this world. My only issue was with the tea bag tea and the self conscious aggressive sales pitch. Good tea and honest representation is all that is needed to sell a great product.

To make my long story short, after we came back to home and to reality I was so happy to find that we still under the rescinding period. We signed 7/5/14 and we just send the letter today, 7/7/14. Hopefully we will get something soon. Please don't do it!! And if you do, just start your research as soon as possible. About all the moral damage, about feeling the most dumb person in the world. I would suggest what I do, read post every single day so you realize it could happen not only to you.

I went in with a friend who was promised free tickets to attractions in the area. First thing, the salesman asks me in a chastising manner, "why aren't you on my radar?" "I don't know". He asked again & got the same answer. He then figured out that I'm married and that he couldn't sell to me, so he began to ask me questions and said if I was a dream stealer, he needed me to leave his office right then because he didn't need any dream stealers. He was trying to bully me down, so I wouldn't influence the target not to buy. I asked the target if she wanted me to leave and she said no. He could be very argumentative and I must admit that anger sneaks up on me, just writing about it. He also asked if I was going to go ballistic when the pressure started. He would bait, get an answer, and try to shoot you down. He did use the phrase, "when the pressure starts".

Sometimes he would laugh, joke, and call us cute. At one point, he told the target that the company was spending a lot of money on her, for gifts, transportation to the sales quarters, etc. After we saw the movie about loving your family, she told him she could not buy. He then said, time to go back to the office and cross out all those places you wanted to go. He would be joking, then abruptly said he was getting ready to tell me to zip it. Oh dear, the bully had come out again. He said she's getting ready to make an important decision for me not to mess her up. I said she had already made her decision. I then said I was backing out and he told me not to leave, to stay with them. Huh? I said no, and started a conversation with someone else. I was just tired really, and wanted to pursue an interesting subject with someone that I had learned had knowledge of it. She gave him her final no; he let her go, and said they were still friends. It had been 3 hours of a promised 90 to 120 minutes.

Oh, do NOT sign your name, especially if you tend to be nervous and tend to let people lead you around. At one point, he slapped a sheet of paper on the desk, ready to run a credit check, which he said would amount to 2 hits on her credit report. He was really fired up, and I noticed that the pen in his hand was shaking. I can only imagine what might have been going through his head.

8 AM the next day, we show up for the presentation. We look around and wait until they are ready. The breakfast was about 5-7 different items and we took a normal amount. We were then whisked away by one of their salespersons to a private table. There was music playing a little too loud and had some trouble hearing. The guy gave his spill and asked a couple questions that we volunteered. After breakfast, they took us to a room with others and we watched a video. It was a nice persuasive video that honed in on some things that were important to me and my wife.... family.

After the session, they took us back to the table where we ate breakfast. Then the tone changed to just sign right here. We looked it over and told them that we could not afford it. This went back and forth for about an hour during which we met 3 other people that were trying to persuade us. We said no over and over. It had been almost 4 hours now and we wanted to leave. They said that they would like to show us one of their top rooms to see what these points can buy. We went with him and saw it. It was very nice. After which, we went back downstairs back into the same location.

It was about 1 pm now and we were hungry. We said we would think about it and told them that my wife and I were hungry. That did not stop them. They kept restructuring the deal over and over and us saying no and no until they got us. We were tired and hungry and wanted to get out of there. At this point we probably would have given anything for this to end. They said that they just finished a buyers' weekend and had some properties left over for a discounted price. They ran our credit and it came back as too much.

Then came a new angle. Apparently, in order for us to qualify they would need to take $8000.00 off the price. Not realizing it, they took the 8K and shoved it into a Bill Me Later loan at 19.99% that will come due in August on top of the Mortgage price and the maintenance fee that went up the first month. When all said and done, we were there almost 8 to 8 and a half hours, and basically blew one of those days that we were taking for ourselves.

Now, I am stuck with this thing that is costing me 300 dollars a month plus the current maintenance fee of 107 dollars a month and 8000 dollars that I will have to come up with unless I am willing to make payments at 19.99%. So instead of saving money on a trip, we have financially strapped ourselves and have had to cut way back and am so broke that we can't get ahead. We were making it before, but now, not so sure. We talked with a "Not For Profit" assistance group to try to get out of it, but they want 3,600.00 upfront before they will do anything. How am I suppose to raise 3,600 when all my funds are stretched to the hilt.

I need this to all go away and get out from underneath this for the sake of my wife and kids. Wyndham preyed on us like hawks to mice and now I don't know how to get out.

We went to the sales office and wasted 2 hours while they tried to convince us that to consolidate our contracts (we have 3 because we had to keep buying points in the past to get a 3-bedroom in Myrtle Beach) or to convert our 1 fixed week, that we had to buy an additional 105,000 points!!! I made it clear, REPEATEDLY, that we DID NOT want to purchase ANY more points!! The "offers" were a joke - one had expired in 2009 - why show that??!?!? The other was to buy more points and roll them all together but at Ocean Blvd, not Seawatch!!! We made it CLEAR that we DID NOT want to buy more points or change out of Seawatch!! This was the most hard sell presentation we have had since coming here!!! WE ARE VERY UNHAPPY WITH THE UNPROFESSIONALISM AND TACTICS THEY ARE USING!!!

All they want to do is sell more points, don't do it!!! Once you have them... there is no way to get out... unless you decide to stop paying the monthly maintenance fee. Then they will take you to foreclosure and your credit is ruined! All these people want is your money till the day you die. Once you are older and are no longer able to use your points... they don't care... They just keep taking!!! They need to offer a legitimate way out... by allowing folks to sell back their positions without having to purchase additional points!!

When we went to view the property, there was hardly anyone at the resort. I was a little bit shocked because it is the height of summer travel season and the resort was practically empty. As far as presentations go, this was one of the more pleasant experiences I've had. The reps want, but don't push you to make a purchase. If you are foolish enough to do this without really researching what you're getting, then shame on you. If the company is as reputable as they lead you to believe and if they truly cared about the people they were selling to, they wouldn't put people in the position of buy now or totally miss out.

By the way, the offers for buying into the program will start around $64,000.00. They will ask for 20-30% down at a minimum of 15% interest (which they will finance, too). If you financed $64,000.00 for 30 years at their minimum rate (excellent credit), you would now owe $352,000.00. So when they are telling you how much you will save in the long run by purchasing a vacation plan, make sure you consider the interest, filing charges, and yearly fees they tack on. They will try to tell you that you can go to your bank and credit union and refinance but ask yourself, would your bank take a risk on loaning money for a time share?

The sales people are 100% commission. This means they are hungry for a sale. They will make you feel like it is all about you until they've secured your business. Please continue to read the reviews and make an informed decision about your finances and not a decision based on how they're making you feel when you sit across from them. Lastly, before making this huge financial decision, think about this; are you really going to travel to exotic places to just sit in your over-priced hotel room? I think nice hotel rooms are great, but I don't hang out in my room when I go on vacation. Hopefully you don't either.

I told him I wasn't interested. He snatched the initialed paper up. That is now my concern. As bogus as they were, I don't know how much standing those initials could have. I even got halfway out the door and went back to them asking about the paper. The manager said he shredded it. Surely, they can't do anything with a proposal that I didn't sign?? Anyhow, I am still skeptical. I'll keep an eye out. The sad thing is.. "These people are taking a good thing and turning it into something terrible!" We as owners, could help them do what they need to do, without all the hassles that they put us through. The program is great. The staff are great. The Supposed "member overview SALES PRESENTATION" IS HORRIBLE! Would you really refer a friend to a company that would treat them the way they treat us? I'm sorry. I wouldn't.

They turned the light on in the hallway area adjacent to the closet and looked through our bags located in the closet. I could see the shadow of both the hotel attendant and the police officer in the reflection of the window. Both individuals stood in that area looking around for around 3 minutes. Then we hear the door slam shut, all while leaving the light on in the room. This was extremely frightening for all involved. My 8 year old daughter was sleeping on a cot and continued to have nightmares the rest of the night. I also was forced to explain to her what the substance marijuana is, she is now in fear of people walking into our home in the middle of the night. I'm also concerned for the safety of the hotel attendant and the trooper that entered the room.

Had we have had a concealed weapon license and firearm, it's a possibility their life could have been in danger due to the fact that nobody identified themselves. First thing this morning at approximately 7:30 am my husband (Andrew), sister (Kylie), and myself went to speak with someone at the front desk. We began speaking with the front desk clerk whose name was not on a tag and explained our situation to her. A voice from behind her said, "That was me and we heard from guests that marijuana smoke had been coming from your room." She continued to justify her actions with no apology to offer. This is being taken up to the hotel owner. After leaving the front desk I immediately called the Ludington Police Departments non emergency number. The dispatcher told me I would get a call from an officer.

At 8:20 am I received a phone call from Trooper **. I explained the whole story in it's entirety to him and he said that was probable cause to enter the room. I told Trooper ** that the odor of marijuana was indeed on the 3rd floor of the hotel from around 4:00 pm that day and throughout the night. However, the odor was coming all the way down the hallway around 6 doors down. ** continued to justify the actions done by the other trooper. I asked him for the officer's name and he said that he will not give me that information, that is why the above statement says "officer unknown." He was extremely rude and said the only thing that could be done, is I could go to the office in Hart, MI on Monday morning and file a complaint. He said that after I told him I live 2 1/2 hours away from Ludington, MI.

I proceeded to ask him for his supervisor's contact information and again, he would not supply me with this information. My sister Kylie was witness to this conversation because I had the phone call on speaker phone. My family's 4th amendment right was violated. When renting a hotel room and paying for the services, that room then becomes the property of the customer until check out is completed. There was no search warrant signed by a judge. Probable cause was also not obtained. There is no possible way that both the hotel staff and Trooper smelled the odor coming from my room, because again when they unlawfully opened my door they stated they couldn't smell it. I hope that this complaint is taken seriously and proper disciplinary action is taken. My family is going through extreme pain and suffering as a result of this negligence.

The BIG sales pitch was that there would be no cash out of my pocket to pay the annual fees because I could use the points on the credit card. Got back home and found out that they had denied my credit card - despite a perfect credit report and 850+ credit rating!!! If Wyndham continues to refuse to issue me the card (the ONLY reason I consented to the conversion) I will be filing a suit for fraud. Will keep you posted.

We went to the property they wanted to show us and it was really nice. We were impressed and asked, "So what is the starting price for these?" Our sales person wouldn't answer until we got back to the original meeting area. We told him that we really can't afford much as we are being audited by the CRA on a 'witch hunt'. We got back to the meeting area and they said the starting prices were over $30k, +$78 a month forever. After all the monthly payments over 3 years were $590 +$78 at 17.99% interest....

Wow, so we explained we really couldn't afford that. He asked what we could afford and we said honestly, nothing down and maybe $100 a month. He came back with an offer for $3k and still $78 per month. We said, "We can't afford that, we need to be responsible for what we are going to owe." He rebutted, "Oh hell, just be irresponsible, it's ok." They kept coming back to us with lower and lower offers. Eventually I said, "Look, at this time, we really can't afford anything. We like what we saw and want to get into this. We will be back in roughly 6 months. At that time we will know where we stand with everything and then we will have numbers in our mind." Needless to say, I will not be going back there again. I'm not a fan of high pressure sales people and I'm not a fan of people telling me it's ok to be irresponsible with my hard-earned money.

A couple of months ago, I went to the presentation in your office. Before signing the contract I asked the questions that are stated below. These were the questions that I thought were most important and would be the deciding factor on if I was going to go with your time share or not. Below are the list of questions that I specifically asked and the response that I received from your salesman. "I want to book a hotel for this weekend, will I be able to do that"? "Yes, all you have to do is call your reservations number and they can set you up for this weekend".

LIE #1, You have to book two months in advance in order to get a room and all the times I have called they do not have the dates or room size that I am looking for. The majority of the time we stay one night at a hotel. "Do you have minimum number of nights you have to stay"? "No, you stay the number of nights that you want". LIE #2, "You do have minimum number of nights and how those nights are even offered at times. I stay in hotels once a month and spend on average $150 a night. If I am in your program, will I get this same number of nights a year"? "Yes, you will". Then he wrote down on a piece of paper the number of points I am getting divided by $10,000 a night on average. He then stated: "you will have 9-10 nights a year with your points". This was the Spanish supervisor that lied about that.

LIE #3, "I will be lucky if I get four nights a year with your program. I am going to be purchasing a home and car this year, is this going to appear on my credit report"? I even told them, if this is going to be on my credit report, I do not want this timeshare. "No, this will not appear on your credit report". LIE #4, It does appear on my credit report. This was the make or break question for me, I even asked them three times: "Can I cancel this contract at anytime without hassles, penalties or fees"? "Yes, you can cancel the contract at any point and you will not have any penalties or fees".

LIE #5, I called Wyndham today three times and they hung up on me while transferring the call to cancel the timeshare. So, I cant even speak to someone about cancelling this time share. I am in shock that you have employees that can lie about your product the way they do and still be employed there. Can you please assist me with cancelling my time share, just like I was told by your salesman? If not, can I please have the regional managers contact information? Thanks.

We started second guessing the additional cost of the RCI fees for exchanging- 4 x $200 plus dollars for 4 units but if we could exchange within Wyndham that alone would save us money. What we found was they continue to be snake oil salesmen. I can't remember what they offered us exactly- my husband thinks it was 105,000 points for each unit, despite the fact one of the units is the 2 bath and is worth more points. I think it may have been more like 154,000. Either way when I looked at the Wyndham book here on line to get back into our units it would cost us 203,000 points and 224,000 points each. The absolute nerve. I know they exaggerate and sometimes lie but I like to believe it is not the norm.

But to think that he purposefully almost screwed us out of the points it would require just to go back to our deeded resort is beyond comprehension. In addition like the above poster I was able to book 2 units at Star Island for 2/3 of the trading power of 1 KBV week and with the points Wyndham offered for 2 units I would not have been able to make the star island booking. FRAUD is right. I should have kept names and reported it in to the BBB. This occurred at Star Island Resort in Orlando on Monday April 28 2014 9 am presentation (Bonnet Creek Resort and it was an older gentleman, although it was a woman who brought us over from star island but she wasn't able to do an owner's presentation) Wyndham- a little honesty and integrity is a much better business model.

In the meantime, we get TWENTY collections calls daily, even on Sundays, on both our home and cell phones - even though we have an open dispute and their letters say to tell them if you are disputing the debt. We told them in writing in a fax and certified letter, both sent on May 6th, 2014. They are harassing us from their financial department, and the owner care department won't answer our complaint letter. We want the incessant calls to stop! They used deception and lies to sell us these timeshares and we don't want to do business with them anymore. We want them to stop harassing us and answer our complaint so we can get rid of them once and for all. Wyndham is a terrible company that does not care about its "owners". They just want to get as much money out of us as they possibly can.

When you get to the sales presentation, be ready for a $92,000 price sticker as this is the amount they now sell their timeshare for. They do not include in their sales presentation the annual maintenance plants fee. They say there is one. However they never really say the price. Nor do they mention that there is a booking fee as well. So if you are considering a timeshare from this company, make sure you read everything as you have to remember this is a contract for 30 years. Thank goodness we did not buy into this as I can use this money and go to some great places for that much and finally remember that all you are getting is a room, no food, no transportation and are now stuck with their resorts. Good luck.

Beware for existing members there is no free weekend, it's always high pressure to buy more. If you do want a timeshare consider the secondary market, it is usually half the price. Don't give this company a dollar more than you have to! Yes, the note that they can change fees in the contract, they don't tell you what they are or the gouging practices they use - this is abuse!

So I cancelled the contract of the purchase. I came to find out that they did not assign me a new member number and now they are charging me the maintenance of the other timeshares that I own with my ex-husband. My ex-husband was paying the maintenance fees because I had paid the maintenance fees for a few years prior. They had no right to change the credit card number on those fees that were being paid by my ex-husband. I cancelled payment on those fees and now I'm being threaten to be reported to the credit bureau for non-payment. They are just out to get your money, ruin your credit and want to take your timeshares even though they have been paid for. Do not buy from them. In the long run you are going to regret it.

Anyways, my sister and I (what did we know) have been scammed (our fault) by companies saying they would rent or sell our timeshare. We received a contract once and I said there was something wrong. Usually there would be a buyers and sellers signatures. Guess what? Only sellers. Be aware of any one doing business out of Delaware. Told by attorney generals office more scammers use mail drop only addresses there no business physically there.

Back to Wyndham, my sister and I paid Wyndham off and financed through our credit union, a lot cheaper interest rate. Wyndham will take back the deeded property if there is nothing owed to them. How nice of them. So my sister and I made Wyndham $22,000 plus maintenance fees for the past 4 years richer. We have never used our points.

We did once transfer to RCI an affiliate of Wyndham our points so they would stay active for 2 years. There's a catch to that as well. To use your "banked" points there is a fee to do so. And yes you can never get what you want. Maybe a partial stay at most. I myself am bombarded with phone calls every day regarding time shares. These people don't pay any attention to on the do not call list. Also Wyndham or RCI call on a regular basis to try to get you to take extra vacation of some sorts and whoa lo and behold another fee.

What do you have points for if there's always a charge for something? I did use "banked" points this past year to stay in Virginia Beach. When checking in, they hit you with an enormous house cleaning fee. Reason being I couldn't get unit for the week, so they said they would have to clean unit an extra time. So average Joe gets socked again. I would never ever recommend anyone to have any dealings with Wyndham Vacation Resorts or any of their affiliate hotels including RCI. They can all take their properties and shove them where the sun don't shine.

I am a construction contractor and I do not claim to have a lot of money especially after the last seven years of our economy, so I know I cannot afford any type of timeshare or vacation club but the free vacation and a breakfast got the better of me. We had planned a quick trip to Atlanta in August to see a Nascar race so we started talking about a way to spend a whole week there instead of a run up and run back trip. Slept on it all night last night and got up this morning thinking and worrying about my decision to do this today. Came on-line here to this website and starting reading reviews and must say that I'm disappointed but more in me than in Wyndham. I've always said this, "I am a grown man and I decide when I put my hand in my pocket and give my money to anyone"! Those young men that were working that Wyndham booth are trying to put food on the table and clothes on their children and a roof over their heads. I know that at the top of the ladder is where the blame lies as it always does.

When the young man called me this morning I was ready for a fight because of all the reviews I had read about the rude salespeople. He was calling me to give me a confirmation number and make sure we were going to the breakfast. I was armed, of course, with all my research and proceeded to tell him about all the bad things I had read and how ashamed I was of them and was going to tell all my friends and Facebook the whole affair. Now I feel ashamed of me! He apologized and said he was sure that all he had told me was the truth and that we would get all we had been told. He hated hearing about the reviews and commented on how hard it was to find a job here in our small town. He said he would tell his boss how we wanted to be refunded our $50.00 deposit. Now I will wait to see what happens next.

Apart from the lies of the sales reps that started this rant, The service team that is amazingly atrocious! They are rude, and they are not informed about the product. Rooms are never available at the times when I request it. And when it came to selling the stuff... Yep... All of a sudden Wyndham do not "facilitate or buy back" and require a 3rd party that Wyndham does not even endorse. The worst company ever!

After comparing the two options we felt the two bedroom with no changing locations at Kauai was the closest to our original plan. This is still not a replacement for what was lost. Wyndham is refusing to compensate us for the additional charges we now must incur to get between the islands nor the other additional expenses. Very disappointed in their ownership of the problems they created. We have been to the Beachwalk before and have found it excellent. We did contact the Beachwalk throughout this time and they also have not proven to be helpful. Thus it is difficult to rate value but because value is related to getting what you are promised then this incident is anything but value

We started trying to get a reservation in July of 2013 for October 2013. We were told you had to reserve a year in advance. Ok, we started trying in August 2013 for 2014. Guess what? Now they say nothing available for the month of October. The search reaches from North Myrtle Beach to Charleston, SC. Still nothing. We also were told by our sales rep at the presentation that we would have a deed at Ocean Boulevard where we wanted as that is where the model was he showed us. When we got back home the deed is for Sea Watch Plantation which is further south of where we were suppose to be. Nothing but fraud.

I understand while doing quite a bit of research that our contract can be cancelled due to fraud. Love to know more about this if anyone has any information for us that would be of help. We are sick and stressed over this nightmare. We are both single seniors with very limited funds. Please help. Thanks.

They don't offer a lot of information, but make it sound so fabulous that you will be spending time with your family. After getting home that night and reading the 50 some pages of contract, I felt so dumb for even signing all of those papers. The loan rates are not fixed and at 14.99%. The maintenance fee is subject to go up at any time and the Bill Me Later is at 19.9%!! Next I got on line and read all of these reviews and was infuriated! Thanks to all of these reviews though, I am now out of the contract. You have only 5 days to get out of the contract. So, needless to say, I was busy writing letters the next day. Send the letters registered so they have to sign for it. I still can't believe we fell for the whole thing. Buyer beware! I will never stay at a Wyndham place again!

The Wyndham representative showed up with their laughable gift and to ask the questions from the survey. The rep then asked a question about what group our sponsor had placed us in. I told the rep that I did not have a clue and stated that we have never had a "sponsor". Then he responded that he was surprised that we could even make a reservation without being assigned to a group. Once again, Wyndham's rep made us feel like idiots. With all of the lies that we have had from them, I wish that I could find a group that has filed a class action lawsuit against these crooks.

I was told we had 7 calendar days to cancel, which it had only been 5 days so I wrote the letter of apology and cancellation and faxed it to the Rescission department as instructed. I thought that was the end of it until we received a letter in the mail saying we could not cancel because the contract time was 5 days. Long story short, after days and numerous phone calls and having to deal with several rude representatives, I am still fighting to get the contract canceled. This has been such a stressful ordeal. I wouldn't recommend it to anybody.

The live roach that greeted me in the kitchen the next morning did not help. When I book with a Wyndham service rep on the phone there never is a problem with our reservation. When I book online, the reservation is always downgraded. Do not book online! And state specifically what you want and get the name of the rep. Otherwise they will downgrade you. In addition, I have never been able to get an upgraded room as they state is possible. What is with the message online or by phone when booking that your stay may require a room change? The pools are always dirty at this resort and the Destin resorts. A map on the elevator was missing from a base plate on the elevator. Did not appreciate the hype at the meetings of the buyout feature that turned out to be a fraud of having to buy 300,000 more points to even be eligible to participate. When a company downgrades an owner's reservation that was confirmed and promised and creates a hardship for our elderly handicapped parents and does not fix it immediately to what was confirmed earlier then there is a disconnect between the CEO and his company. Obviously spending too much time in Margaritaville!

Well, from your end, that has not been done and now you want to blame me. I don't know the reason that you did not withdraw the correct amount. That is not my fault. Instead, for some reason, you only withdrew around $53 each pay period. That is not my fault. I never made any other payment arrangements with Wyndham except for the checking account withdrawal. (No payment vouchers, no coupons, no knowledge of online payments, no discussion of checks or money orders, no agreements about telephone payments; etc.). Somebody needs to tell me why you took out only part of the money and what I was supposed to do. I don't understand why such a mistake has been made like this by a company like Wyndham and then blame me, the client.

If other arrangements were made without my knowledge, I'm certain that your slick talking salesmen had his reasons for not telling me.Now there's the issue of your threats. So you want to escalate your collection efforts, accelerate the entire remaining unpaid balance and purchase price, accrued interest, miscellaneous fees, retain all monies paid, and terminate my contract? When it clearly was your fault? It is your fault whether your big company wants to admit or not. You need to investigate what went wrong on your end. Look into my payment arrangement with you, because I only know of one. I didnt 'break any contract and there is no legal default on my account. You should apologize to me, admit your mistake, and I should be forgiven for that measly $913.69 that YOU failed to withdraw, and you need to stop blaming ME.

Angry? More perplexed that the simple math and the outright refusal to take any accountability. Why switch the room on the second night if you're standing behind your initial booking? Email from manager implicates Hotwire. Really? At what point all weekend did you come out of your office to resolve this? Right, not once! I've booked several times through Hotwire and never had an issue as ridiculous as this.

I had just received an envelope of family photos from my grandmother that I had put in the Christmas bag. There was also fruit in the bag as well as recent birthday cards and all my hotel papers as well as car rental paperwork. When I realized the bag was gone, I immediately went to the front desk. I first spoke to the front desk agent who then went and got security. I spoke with security briefly before speaking to the manager. The manager was of no help. The only thing she kept telling me was that they couldn't do anything to replace my photos since they were personal and not Disney pics and that they would question all staff the next day to see if anyone remembered seeing the bag and find out who cleaned our room. They would not go through the trash because they said it was a safety issue. They also would not let me go through the trash to look for my items. Nothing has been done to find my items and make things right.

It wasn't until I attempted to bank my current unused points in October that I was informed of the timing requirement and cost, and that I had missed my window of opportunity which ended the prior March. I was advised by customer service that since I was unable to bank my points, that they could be transferred to RCI for future use up to for one year, and that there is no cost to transfer the points. Furthermore, it would be advisable to wait until the end of this year to make the transfer so that I would have the entire calendar year to use them. I waited until late November to make the request, only to then have it explained that while there is no cost to roll the points into RCI, that I would incur an additional fee of $209 to actually use the points.

While none of this is illegal in the sense of consumer fraud (Club Wyndham reps assure me that this information is spelled out somewhere in the volumes of fine-printed materials they provide), it is smarmy and misleading, and certainly not forthcoming. A customer service supervisor informed me that at the time of the sales presentation, the representatives do not have time to cover all of the fine points of the contract. When I responded that, since the points banking and rolling forward for future use (you can upgrade and take a BIGGER vacation!) was a key point in sales pitch, and a decision factor for me that I thoroughly discussed with the sales rep, and that the costs and restrictions appeared to have been purposedly omitted from the conversation, the supervisor had the unmitigated gall to say that when you buy a $30,000 car, the salesman doesn't explain how to operate it.

Club Wyndham seems to be using sleight of hand to gain sales, add costs, and is less than forthcoming in its marketing presentation. I received no satisfaction from my interaction with Customer Service or CS supervisor. If presented with the opportunity to buy in to Club Wyndham, knowing what I now know, I would run away, quickly.

Check in went great, people were very nice. Got to our room and found we were not in the tower that we were deeded to. Not happy, but accommodations were okay. The next morning we got a call saying they were sending a young man up to our unit with a gift (a blanket) and to make sure we were comfortable and everything in the unit was okay.

Young man was on time and very kind and concerned. (Obviously In training) Told us that we needed to make an appointment to talk to one of their Reps for more information and details on our purchase. I got sick with the flu on the way down to Myrtle Beach so my husband went to the appointment alone. They sent him back telling him that I had to be there for the appointment too. Insisted that I had to be the one they talked to since I set up our vacations and it had to be that day. Told my husband it would only take 10 minutes. 6 hours later, we are still sitting at this appointment being told what we could have done, should have done and badgered into spending up to $90,000 more to upgrade our contract, because we not told there was a difference between credits and points.

Of course when we told them we were not going to spend more money because we were told originally that we had all we would ever need, we were turned over to someone else named Matt. He supposedly dickered to get our price down to $51,000. What a deal! We tried to explain that at our age everything we own is paid for and we didn't want to have a mortgage. But these people continued to badger, I could tell my husband was angry and I was feeling worse all of the time, so he agreed to the $51,000 just to get them to leave us alone. As we were walking back to our unit, my husband got angrier and turned around, went back and cancelled the contract.

Of course, they were not happy with us and tried to make him change his mind. But you don't do that to my husband. Needless to say, the rest of our stay was not good, because of our experience with these representatives who are taught to manipulate and fast talk. One other thing, if you watched the faces of the other people who were going through the same type of talks we were, you could tell they were not happy either. I guess the old adages "Buyer Beware" and "If it sounds too good to be true, it probably is" are true. Also we were told that our contract will not allow us to sell, but we are checking with our state attorney general to see what our rights are.

I thought that was fine, and enjoyed my stay; however, once I got home, I checked my credit card to find that I was charged $600. I couldn't imagine what that charge was for, so I called up the hotel. They told me that the $600 was to replace a damaged TV. I couldn't understand what that could have meant, because the TV was in perfect working order when my guest and I checked out. We even watched TV the morning of check-out, and the TV was in the same order that we had found it when we checked-in. When we checked-out, we had left a few bottles on the kitchen counter, and some professional, water-soluble Krylon face paint had gotten on the sheets from when we went to bed after Halloween; but otherwise, the room was left in good condition. Since the face make-up consistently came out of all my clothes (even white dress shirts) in a single wash, I did not think this would cause any issue.

Once I found that the charge was for TV damage, I asked to talk to the manager, as we are certain we did not cause any damage. Then the manager told me something baffling. He said that the room appeared to have sustained damage in an apparent altercation that left blood stains on the sheets. As part of that supposed altercation, the TV was rendered unusable. He claimed that we had possibly taken a razor blade to the screen!

I told him that there was no altercation. The red was water-soluble Halloween make-up that washes out; but, he maintained that they had to replace the TV. I can't help but think that he took the opportunity of what looked like an altercation to claim damages. But, my guest and I can attest that we had no altercation. I even have pictures of the professional water-based make-up that I had in the room. Unfortunately, I do not know what recourse I have since it is a case of the hotel manager's word against mine.

At this point, I am making a claim to the Better Business Bureau; a claim to Consumer Affairs; writing a review on Yelp, Google+, Trip Advisor, and Facebook; and writing the CEO of Wyndham Resorts an email, as I do not know the best way to address this. If you ever stay at this resort, please take pictures of the room as you leave to act as proof, as the hotel staff cannot be trusted with your credit card number. I can possibly take them to small claims court, but I don't know how I can prove that we did not cause the damages they claim.

The NEXT day I was approached by two young men while I was on a short walk from my hotel room to the ABC Shop and they were persistent about doing this presentation at Wyndham resorts and the company would pay for me to take my wife out for a nice dinner. After they knew I was in no mood to be sold to as my wife was quite ill, that was it and they asked me about life in Australia. When we booked a luau, we told the guy straight away, "Please just quote us and don't offer us a discount with a timeshare presentation." When he replied with, "No worries man, you don't need to hear about their great offer of paying for your luau..." I started thinking, "Is EVERY person on this island a timeshare employee?"

We arrived in Waikiki 3 days ago and booked some tours at the front desk of our hotel at Outrigger Waikiki Shores. After paying for the tours, they said we had a free gift which was breakfast and $125 discounted off our tours. Did the breakfast and then met Kerry from Wyndham who seemed sincere but as my line of work is sales, I was already picking apart her different behavioral methods of selling the product; most notably the YES factor and always asking, "Wouldn't you agree that this is good value?" YES! YES! YES! Sign here? NO! This sort of doesn't make sense!

She kept at us but when she knew we weren't gonna budge, she handed us over to her manager who got us to complete a survey but not before making one final sales pitch which we declined. She was nice and quite funny but it was like World War 2 all over again, a battle of attrition. Who wears who down first? And each time she proposed a new deal, it was another piece of blank paper. We knew nothing about timeshare and in all honesty, we could afford it but my wife and I make these decisions together in the comfort of our own home and as we both still were confused, we checked some forums afterwards and man, did we dodge a bullet! We'll stick to paying off our mortgage.

Jesse tried to talk us into joining the Pathways program and sell back our fixed weeks and pay $19,500 FOR 105,000 MORE POINTS and mom’s maintenance fees would go down. When I told him we’d been lied to so many times that I did not trust him and that I was not able to follow all his calculations in my head, Jessie insulted my intelligence and tells me in front of my 84 year old mother that I don’t care how much she is paying for maintenance fees because she’s the one that’s paying them, not me. My mom was the smartest one in the room because she shut him out the moment we sat down!

Anyway, we didn't fall for it, but there were several times that we did, but those horror stories are for another day. Any other company would fire their employee for talking to a customer the way Jesse talked to me, but Wyndham rewards them and trains them to do it. I don’t know where they find so many people willing to sell their integrity for the almighty dollar. Anyway, when I got back to the unit, I did a spreadsheet using his figures for this great offer, and of course, mom would have ended up paying more. She would have reduced her maintenance fees a little, but would have been paying an additional $295.50 per month to pay off the $19,500 note! Here’s the part that infuriates me: there’s nothing I can do! The buyback program is a scam. The credit card is a scam. The unit rental program is a scam. It’s ALL a scam!

So off we went the next morning. It turned out, it was a pokey little office and the kids entertainment was a TV and some coloring in sheets. We had to wait for another couple and then the presentation started. It took about 45 min and the two of us just looked at each other and we knew there would be no sales agreement. Anyway after the initial presentation, we were placed with a sales rep and he started to fill out a questionnaire. Then he talked us again through the program with all the fancy sales schnickschnack, but having two people at the table with a finance background we got straight to the point. We asked a lot of questions and he showed us what would be available and at what points amount etc. But our questions were never probably answered. We asked whether it's a timeshare (my other half still has one somewhere in Asia, worth not even the paper the contract is written on). The sales rep told us adamantly it isn't.

Anyway, we have the advantage we can switch to German when we don't want sales people or real estate agents to know what we think. We discussed it and I said vehemently it's not worth it as you are bound to the places they have and we sometimes have differing needs. We switched back to English and asked the sales rep to give us the contract to read it in peace and quiet, do a little bit of research and then decide.

That's when his manager stepped in and tried to lure us in, decidedly not to give us the fine print. We weren't moving an inch and my other half even asked them if they would buy anything without reading the contract first. We got very lucky that our older one turned up, very annoyed and wanting to go. And because he's a type 1 diabetic, I did a blood sugar test right there and then and the beauty of a child was low! We basically told them, we had to leave and get our son some food. There would be no sale, but they could ring us a week later and we would let them know if we were interested. And away we went! Well, we got rung a week later and we had done our 'homework'. We knew it was a timeshare and a rip-off and I told the person on the phone, we wouldn't buy.

And a couple of months later it started. Every so often I get called - I had won something. After 3 years of harassment I told them to effing take me of their callers list as they are scammers and there would be no way that I would ever buy anything from them. Well, one of them rung me today... But, my new phone has an ignore function and that was hopefully the last I ever heard of them!

First, true, there are people who agree to a free 3 day/2 night vacation with the understanding they will have to attend a presentation. What they don't fully understand is how hard nosed these salespeople are. They will deploy every tactic in the book to convince you to purchase a timeshare, even after you politely tell them you can't afford it. Your 90 minute meeting will quickly run well over three hours. If one salesperson can't convince you to buy, two or three additional salespeople will join in pressuring you to buy. They are highly polished and trained to convince people to buy and offer numerous payment options.

Some of these payment options sound feasible, but rarely pan out as described in the sales meeting. I had a salesperson try to convince me if I purchased more points, it would actually pay for itself along with all my maintenance fees when I rented out my timeshare during peak. I have read where several people have fell for this and let's just say renting out a timeshare is not as easy as the salesperson would have you believe. Then I have read where people have been sold on the pay later down payment that turns out to be a nightmare for them. They were mislead on how that option worked. All of this is unethical at best.

Perhaps the worse thing Wyndham does is harass the people who are already owners and are just trying to enjoy their vacation. Here are just a few of the lies I have been fed while trying to enjoy my week. In Destin, I was told at check-in I needed a parking pass to place on my car mirror in the parking garage or risk getting it towed. The catch was I couldn't get the parking pass until I attended a "members' meeting" to "learn about new programs" being offered by Wyndham. I was told it would only take 45 minutes or so, but it quickly turned into a sales pitch that lasted a few hours. This even after I told them we had to leave because we had a sick kid back in the room to tend to. The salesman picked up the phone and handed it to me and instructed me to call the room and check up on them. You don't get the parking pass until they are done with you.

Another time I was tricked into a "members' meeting" was with the promise of a coupon to a local restaurant. It also shifted from being a meeting to tell us about Wyndham's new programs to a full blow high pressure sales pitch. We finally got out of there (without buying), only to learn the coupon was to a local restaurant that was no longer open for business. A third time was when we were offered a $100 Visa card to attend a "members' meeting" that was only to last 45 minutes. It also turned into a three hour sales pitch and the salesman got downright nasty at the end of it when we refused to purchase.

Now to the guy who said people were wasting the salespersons' time for attending a meeting with no intention to buy, I will say this: every one I have attended, I made it clear before I sat down I was NOT buying any more points and I stuck to my guns. I say if I wasted a little of their time, we are about even, seeing they lied about the purpose of the meeting and ate up several hours of my week. I would urge buyers to do their homework before buying into any timeshare. I would love to get out of mine, but as the last sales guy pointed out when he showed up in my room to do a "survey", they are basically worthless when you try to resell them.

These days when I go on vacation I turn down the free gifts on the front end. I suspect many other people are doing likewise, because now they look for excuses to come to your room. On my last trip, it was to complete a survey about how I was treated at check-in. Turns out the guy showed up with the survey and my contract. That is clear deception and very unethical.

I was a finance major and according to my income I lied about, I was only committing only 3% of it would go to vacations if I bought their program. That's what really put me in my place bc for the past 4 months I was fired up about the way I was "treated". But after reading all of these stories, especially the people who agree to go on the presentation time and time again, I feel even worse about myself putting me in the same class as these people. That's why I am going to be the one that takes responsibility for my own deception and vow to never do one if these again.

Sure I now make enough money to meet the qualifications, but $100 for 3 hours of my vacation time doesn't make sense in comparison to the money I make today. Due to this simple fact this made me want to believe these people also don't qualify to see the product. Because if I went on a presentation today and didn't want to do it in the first 30 min, I would just leave bc I would never waste my time like that again for $100 for a product I didn't want.

The reason I am ashamed of myself is bc these people call the sales person a liar but they expect the client to be financially capable of buying just as I hire legal residents for my business with appropriate credentials. I would never waste my time hiring someone who couldn't do the job. And if they lies about their credentials to get the interview, I would be furious for wasting my precious time. Sounds like the typical entitlement mentality of the good old US of A if you ask me.

We left the presentation feeling angry and incredibly frustrated. I put a warning out to everyone who is looking to attend one of these presentations as you will be treated like idiots and probably feel intimidated like we did. I will be advising all my family and friends of this miss treatment so they don’t have to be exposed to it. Prior to the presentation I was told over the phone that it was a no pressure, no obligation presentation and they just wanted me to be left with a good impression of their company. The opposite has been achieved.

I will also add this, we have used our points every year and have been to Bonnet Creek in Orlando, Panama City, Destin, Myrtle Beach (two different locations) and the Smokey Mountains. We have no complaints about the actual resorts, they have all been nice. Where we do have complaints is with the lies, tricks, and dirty sales techniques that are used by every resort to try to get you to buy more points while you are there on vacation. For example, while visiting Myrtle Beach 2 years ago, we were offered a $100 credit card to use anyhow we liked if we attended an "Owner's Meeting" that would last roughly 45 minutes. We went and told the guy right up front we had limited time because we had plans for that afternoon and that we were not interested in purchasing any additional points. He was super nice (at first), and promised he was just going to share information about the resort and new programs available (by the way, these are all on their website). After 3 hours of him trying to sell us, even running our credit at one point, we finally convinced him we were serious about not buying anymore points. He became arrogant at that time.

The next year we went to a resort and again, they hit you up with "free gifts" if you attend a meeting. We just flat turned them down and told them to keep their gifts. This year, I am actually sitting in a Wyndham Resort in Myrtle Beach while I am typing this review (Wyndham, Ocean Blvd). They used a different tactic. Everyone was super nice at check-in. I kept waiting for the offer of free gifts, but nobody said anything. I was told however that someone would be coming to our room to deliver a card we needed to allow the kids to check out free movies in the resort.

The next morning, around 0800 the phone began ringing off the hook. My wife finally got up and answered the phone and it was the resort wanting to deliver the cards to the room. She said fine, and a little while later a lady arrived and said she was there to do the survey? I told her we never agreed to any surveys, and she got snippy with me and said they called to set it up. I told her they called to make sure we were in the room so the cards could be delivered. She got mad and left, with the cards still in her possession. I thought "Okay, maybe they will leave us alone now so we can enjoy our one week out of the year of vacation time".

I was wrong, the phone rang again about 30 minutes later. It was some guy wanting to set up a time to do the survey. I told him we were not interested in doing a survey because I suspected it would turn into a sales pitch. He assured me it was just to make sure check-in went smoothly and was just to ensure customer satisfaction. It would only take about three minutes. I said fine, and the next morning a guy shows up with the survey. He comes in and starts telling me about all the local attractions and places to eat. Finally, about 10 minutes later, he gives me a 4-question survey. I answer the question, took about 30 seconds. Then, ironically he opens his folder and "just happens to have our contract in there". He proceeds to go through our contract, how we were being screwed, how we could make things better, and all we needed to do is go downstairs for 15 minutes to get everything fixed. I told him "not interested"! I told him about all the other sales pitches we had been duped into attending and we were there to enjoy our vacation, not attend a sales pitch.

He promised that nobody would try to sell us anything, but we really needed to meet downstairs with the sales/finance team? He then started asking me what time I wanted to go down. I told him I just read about it on the website. He kept insisting we go downstairs and would not take NO for an answer. I finally said yes just to get him to leave, but after he left, I called down and canceled the appointment. They continued to call my room and cell phone over and over for two days to try and convince me to come down. I finally unplugged the phone from the wall and put their number on ignore on my cell phone. Every vacation experience I have had with Wyndham has come with a similar experience.

Trust me, people, just save your money every year and purchase your vacation the old fashion way. I am trapped into paying for a headache, and these bozos have even begged me to put Wyndham in my Will for my kids. Like I really want to leave my kids the headache I foolishly bought into.

When the smoke cleared we did change a fixed week to 126,000 points but when we signed the contract we went back to the room and saw that we bought another 126,000 points for $17000, which we paid off within a month, thanks to mom and dad's will. OK, we know what we did and we have learned by our mistake. So, we have been going now for about 6 years and we love going... BUT... the sales people have used every means possible to get us to give them more money because we have to get into this program, or else.

I will not go into all the conversations, but I will tell you - they are very good at what they do. My wife and I are retired and we are on fixed income. We screeched at every check in because of the way they tell you about these latest "work shop" to see what's new, etc. and no sales pitch. It will be a group setting in a big room. They say it is only for a half hour, but the last one we went to was a half hour in the group but the salesman brought us back to his room so we could rate our stay or something. Well, 4 hours later my wife and I had our breakfast and the $100 American Express gift card. WE were actually almost going to buy whatever they said because they told us we had to do this in order so our children would not have to pay any fees when we die and they even said we could rent points to put toward our maintenance fees.

The figures they showed us looked so great I was making money every month by the fast figures they wrote down. So then they went and brought back two offers to do all this. My wife and I said, "We have no money, no savings, and we are already maxed out with our normal bills. So we really can't afford anything, but if it's going to cost us something around $200 or so to get into this program, we might do it." WELL, the man came back with 2 offers: one was for about $25000 for some points (I really don't remember because I was shocked at the $25000), and to be honest, I can't even remember the other offer.

My wife and I actually were relieved because it was so much, we said no thanks and tried to leave. Well, 2 or 3 more sales people came in and it took us another half hour to run away. We waited for our $100 gift card, but they made us feel like we were the enemy (that's after we signed the declined paper). They kept changing figures, etc. for about a half hour, before that. I told the sales guy, if we are your customers and you want to keep us happy and give you as reference, why don't Wyndham give us these things for free.

Why do I have to spend $25000 to buy some more points, with more maintenance fees so when I die, my children will not have to pay any fees with Wyndham and if I want to rent my points to someone else. Wyndham, why are you asking for more money to buy more points to get some things that you would get more positive feedback if you offered these things to your customers for free because you really care about them. Also, if we, my wife and I, have been saying "no" to all these sales people for the last 6 years, you think they would keep a record so they don't ask for us to come to any meetings each time we go on our timeshare.

Hey, I only go for the free breakfast and the free $100 gift card. But, it's getting real hard. I am actually working hard to fight off the sales people - all 3 or 4 that keep coming in after the first, second, etc. "no's." BUT, overall, we have been left the in-law’s timeshare, only because no one in the family wanted it; we bought the second one out of total ignorance on our part - but we have them and are making the best of them. I have noticed, though, that the 126,000 points which use to be good for a 2 bedroom in prime time does not cover the 2 bedroom prime time anymore. I guess that's how they get you in the end. My wife and I are only getting 1 bedrooms now in prime time. Eventually, maybe 126,000 points will not even cover the 1 bedroom. I guess that's OK. My wife and I will die soon, and my daughter and her husband will be down to a broom closet. God help us all for the foolish things we do here on this pilgrimage. God bless!

1). We could use Bill Me Later for the down payment and if we couldn't pay it in 6 months, they would extend it another 6 months, interest free. After falling on hard times, we couldn't pay the down payment and was told by Bill Me Later that was not true and Wyndham should not have told us that. 2) We were told we would get 10 days of vacation during "primetime" with the 84,000 points we bought in to. Come to find out, for the property we bought, that only gets us 3 days, and SC is too far to travel to for just 3 days. 3). They didn't tell us our points expire. They have to be used or forfeited unless we pay a fee to RCI to store them for two years.

4). We were told party weekends were for anyone who could attend just because Wyndham likes to treat their customers well. We later found out, you have to bring a guest and they have to sit through a sales pitch. 5). We were told we could use RCI exclusively (Club 249) without accessing out Wyndham points, but found out that there is a fee involved and we do have to use our points for their properties. 6). We were told that housekeeping comes standard with all resorts but found out that you have to book for 7 days in order to get housekeeping. Our stay in VA did not include housekeeping.

7). While on vacation in VA, we were accosted again and tricked into another presentation that they advertised as learning how your membership works and finding out about new resorts in NY and Boston. They said we would be able to pre-book at their newest ones during presentation. But it was actually another sales pitch and they tried to get us to upgrade telling us that our current plan is "bleeding" and we need to get out of it so it can work for us. We were told it would be 45 minutes but turned into over 4 hours. They also said they would run a credit check to see what we can afford, and I told them that we could not afford to upgrade to anything. I also asked if it would be a soft pull and they assured me that it would.

They lied. They pulled a full report that caused my credit rating to go down. I received a decline letter from Bill Me Later as they tried to put 2000 on that account without my knowledge. They came back with three different offer and we said no to all. They then had someone else talk to us and we said no; they then had us see one last guy with another "deal" and we still said no. They had our heads spinning at these presentations. They really wear you down with their sales pitches and patience.

8). They told us that all of the Wyndham resorts were as nice as the property at Ocean Boulevard (OB) and I found out that that is not true. Patriots Place was nice, but no where as nice as OB. 9). We were never given the information on the supposed new resorts in Boston and NY because we said no, and after 4 hours, I just wanted to get my children and leave.

10). We were also sold a 250.00 vacation for 3 nights as a welcome to Wyndham. We were told we could bring a guest and they would have their own room. We were told that it would be at a Wyndham resort. But when we got the information in the mail, it said it would be at a Wyndham hotel. It also said we had to bring a guest over 28 with an income of over 70,000 or a person over 55 and they had to sit through a presentation. The sales person caught me while I was leaving for a wedding but stayed on the phone until I gave her my credit card information. By the time we got the information, the time to cancel had already expired. Now they have 250 more of our dollars because we won't be able to use this.

I made a complaint while on vacation this August in VA and they created a customer file on me. They (Wyndham) told me to write down all of my complaints about my experience in Myrtle Beach. They said they had problems with the sales people down there telling lies and being deceptive. We were told that the company sent some higher ups down their to clean it up. We were also told by Mr. **, that he would get us out of the 250 3 night deal since they were not up front with us about this; however, after we said no, he never mentioned it.

11). We were also put on a no mailings list which we never signed up for. They also never told us about all the fees that are associated with any services. We are now left with a package that we will only be able to use during non peak times and only close to home. 12). They never told us that the maintenance fees will increase when we signed up, but when they tried to get us to upgrade, they told us that we needed to get out of our current plan because it's just going to keep going up. Please let me know if there is something I can do about their deceptive and lying practices.

He finally got to scribbling out the numbers on his sheet of paper and then the finance lady appeared to "run the numbers". She came back minutes later with 4 different finance plans, all of which we could not afford. The cost of membership was $17,000 w/ discount and 10,000 points. They required a down payment of 30% ($5000+), monthly payments of $250, interest 16%, maint. fees of $120. After barely discussing it alone, we knew we couldn't afford it and gave them the answer NO. The look on both the salesman and the finance lady faces were red as if they were ready to blow a gasket! We told them there was no way we would come up with that down payment and it just wasn't a good time for us. Their next pitch was signing up for the Bill Me Later plan to pay for the down payment with 6 months interest free, which I knew already would be an additional expense tacked on for another several years... NO THANKS!

The finance lady came back with another case scenario of 10% down and so on, but we still couldn't afford a $1500 down payment and having another bill of $200+. The finance lady said she would work the numbers again and look for our employer discounts. After she left, the salesman tried to make us feel bad by saying how hard she was working and he felt bad for her. We didn't feel bad... that was her job! Our 3 kids showed with my sister after waiting for us for a few hours. Not once did they acknowledge their existence even after we told them we needed to go, our kids are waiting. They didn't seem to care... They were more concerned about making a deal.

Later, finance lady appeared and said she magically found $2000 she could knock off, but in reality the numbers didn't change much. After the third and final NO, they both sat down with a miserable look of disappointment. They each gave us their sob story of single parenthood of four children and how they managed to afford the timeshare and how creating memories with timeshares was priceless.

First of all, I don't need a timeshare to create memories of our family trips. We do just fine with the trips we take wherever & whenever we take them. Besides that, we have dogs and include them on our trips. Wyndham does not allow dogs. We both had fond memories of our childhood trips and both of our parents didn't have timeshares back then.

Upon ending this horrible 3-hour experience, we had to sign off that we declined the offer. They tried to make us change our minds by saying this offer is only good for a few days and we cannot get this offer again once we decline. By that point, we didn't care and were happy to sign it! As we started to walk out of the building, the salesman came up to us and walked us outside and said he would hold the offer for 24 hours in case we changed our minds. OMG, what was he thinking? Was he not listening to us??? How was our financial situation going to change in 24 hours?

BEWARE! DON'T BUY INTO THEIR TACTICS! They make you feel bad and try to tell you how YOU CAN afford it. The $100 gift card was not worth 3 hours of BS when we could have spent 3 hours with our family at the beach!

The maintenance fee started at $54.03 and is now $98.44. They want to hold you hostage to this maintenance fee (which they can raise at any time) for life... then actually pass this fee obligation onto your family when you die. How can they continue to get away with this? We asked by phone (June 2013) to discontinue our ownership wanting nothing other than to be done. We were told "it's just not that easy" to do. We had paid our account in full in 2003 and never missed a maintenance fee. I cannot understand how they can close so many legal loopholes to make us think we (and our family when we die) are stuck paying them a maintenance fee forever... or as they say, "It's not forever... just as long as you own the... wait for it... "property"! The points are worth nothing and you cannot give them away because no one wants to be stuck with a lifetime of maintenance fees.

I'm not one to back down from a fight when I see an injustice being done so we consulted with an attorney. Our attorney said trying to deal with them was frustrating and actually made her angry at times. They just try and wear you down so you will give up. They have held up recording the deed as long as they can to obtain more maintenance fees. Our attorney told them she didn't need their permission to record a deed in SC... Their response was, "Go ahead... we'll just record it back to your client." If they had good business practices, they would have said right out of the gate that they were sorry it wasn't a good fit for us and since we were all paid up, we were good to go... but they didn't say that. Instead, they have fought us every step of the way and made it most difficult. You would think it would benefit them in the long run if we left happy rather than angry.

In today's instant communication, it's very easy to spread the word about bad businesses... and I won't have any trouble doing that. We have given them approximately $27,000 plus dollars over the last 13 years in exchange for maybe roughly 42 days of hotel/condo use. Again... I understand this was our mistake. But for them to make you feel you have no way out even when you owe them nothing is just wrong on so many levels. Their aggressive practices need to be stopped.

October 2012 at a stay in Oceanside we sat in on an upgrade sale pitch. Micah ** was the sales representative (along with the help of Kim ** who was no help). He stated verbally and in writing that the increase in payment would be covered by the My Savings program and Wyndham Rewards card. He plugged in "conservative numbers" in the My Savings software and said we could save over $2700.00 a year. I felt this was an exaggerated amount but had no idea how completely misleading and false the whole thing really was. Not only did it take over three months to get signed onto My Savings, due to some errors in your system, it mostly is ordering online to stores that most people do not frequent or utilized online ordering such as Home Depot. Not getting discounts or coupons to use when out shopping as was portrayed. Had I known this was what really was offered I would not have upgraded. The right of rescission is not long enough to unveil your undermining approach. Especially when it took so long to set up.

The presentation for the upgrade was nothing short of a scam. When approached as I have been in the past years, in regards to my experience with WorldMark ownership, I assure you I will hold nothing back and make sure people know this company has resorted to nothing short of a scam for sales technique. I have been an owner since 10/2007. I was sent another card indicating I have been an owner since 2/2013. Just another verification that your company is not on the ball. It is a shame that an honest and sincere approach can’t be used for something that should be so simple and enjoyable. Especially in these times when people are wanting to find ways to build the positive back up again.

Side note: I sent this letter on August 16, 2013 to Franz S. Hanning, President and CEO of Wyndham Vacation Ownership. I used the address from a letter that was sent to me ‘from him’ that he signed. It was “Returned to sender, insufficient address” on August 23, 2013. Dishonest from the top!

Needless to say, being young and naive, we got suckered. We bought a timeshare. Now here we are, seven years later and neither of us have ever used the program. One, because we have both gone through periods of unemployment. Two, because we've both had to establish our careers, marriages, etc. Three, because the payment on the loan and maintenance is high enough that we can't afford to pay for the timeshare AND vacation to it (or any other place). Four, I have other pressing bills, student loans, a widowed mother and grandmother, etc. We've had to pass the payments back and forth to each other just to keep them going.

Finally, after seven years, I said this is enough. I talked to the company and said, "listen, you sold us this timeshare under fraudulent terms. You have been taking our money for years and I have never used your service. I will call this a $20,000 mistake if you will just let me walk away from this now." They did admit that a timeshare never should have been sold to college students. They did say that they hear my complaint often. But they also said no. It has to be paid off. They do have a program where I can buy out of the timeshare deal but it would cost me another $10-14,000. We could pay it off and they would "consider" taking it back, but giving me no money for it. The other option is that I could go into foreclosure, but it would destroy my credit score.

I've also come to find out that if I don't want my points to expire, I have to pay $140 per year (part to Wyndham, part to RCI). When we bought the thing, the salesmen said the points would never expire. I am just in shock at all the ways that this company finds ways to chisel money out of its customers.

We call Wyndham, they say there must have been a misunderstanding and we cannot cancel due to the amount of time that has passed since we joined. Now we need to find away to pay $425 a month, then in July 2013 we use our points to go to the Smokey Mountains in Tennessee. When we check in, they ask us if we would like to go to a meeting to better use our points. So we go and talk to a lady named Donna and a guy named Mike. She looks over our contract from Wisconsin Dells and says to us “why did they put your account in 2 bills” and we said that we don’t know and they weren’t supposed to do it that way. She tells us if we go up to 128000 points she could get everything rolled into one account and our bill would be $330.00 a month.

I asked many times how our new bill would be less than we were paying for 84000 points and her reply was that she would roll everything into a Wyndham rewards Visa card and that the interest would be 3% compared to the 17.99% that we were currently paying. So after many questions, we agreed. Well we get home and we keep checking on our Bill Me Later accounts to make sure they get paid and nothing is happening with them. So after 3 weeks we call Mike in Tennessee. He tells me he is not at work and will call me tomorrow and he does. I ask him what is going on with everything being rolled into one account and he tells me he is not at his desk right now can he call me back in about 5 minutes and I say sure. Well he never calls back.

2 days later still can’t get a hold of him so we send an email out to Tami, the lady we did the paperwork with and she responds to us that there is no paper work that says that Donna was going to roll everything into one account but she forwarded our email to Donna and Mike and their managers so they will get back to us. When Mike finally calls us he tells us that we need to use the balance transfer checks from the Wyndham rewards card and write ourselves a check to cover the Bill Me Later accounts, which after looking into doing that it would cost us a 4% fee of the amount transferred.

Now after more digging I find out that when we met with Donna and Mike in Tennessee everything they told us was a lie all they did was sell us another 128000 points for $330.00 per month. So now we own 212000 points. Now, not only do we have the original 2 Bill Me Later bills for $425.00 a month that we could not afford, now we have another $330.00 per month bill along with about another $100.00 for new maintenance fees that doubled from what they were. Also the only reason Donna opened a account for us in that Wyndham rewards card was she put a $5100.00 down payment on it for the new points (another bill). Now I have no idea how I am supposed to pay all that.

My parents had 800 plus credit yet the man put them on something called Bill Me Later (the newest scam) at rates of 24% or so. When they returned home and were unable to make it work the way the man said, they visited Wyndham in Sevierville, Tenn where they then told them, "Oh no no, you have to have 1 million points to make this all work," so they put them in another contract. My parents struggled to try and figure it all out and Wyndham wouldn't help. When mom called because they couldn't pay the payments, they were told to call the Bill Me Later or the Barkley Bank that Wyndham had set all the stuff up at. I went in April to visit my mother because she had quit visiting us all last year, not even seeing her 82 year old sister in Waco, Texas, and to my horror I walked in to a house where they had no food, the church was having to pay their electric, no gas, nothing BUT THEY WERE PAYING WYNDHAM, 800 to this Bill Me Later, 600 in maintenance, over 700 in payments and they are on Soc Sec. HOW DARE YOU, WYNDHAM.

We called and when I told Wyndham what was going on and how my parent's savings had been drained and they were going without food, the lady said, "SOUNDS LIKE THE SALESMEN DEFRAUDED YOUR PARENTS" then sent me to the fraud department and nothing has happened so far. I have POA over all of it now for my parents, but I have no idea where to start to help them. Mom won't quit paying because they took all her paid off deeds and she was told by them if she doesn't pay now she loses it all, which means she can never come see anyone. It gets better. I KNOW IN MY HEART WYNDHAM ALSO IS RUNNING A NEW SCAM. The minute I called Wyndham about my mom, my mom began receiving phone calls from companies wanting to buy her points up, telling her, "If you pay me this fee I will get you this much money." I told her "No, do not do anything."

They won't quit, 10 a day, and over and over, harassing her. HOW DO THEY KNOW SHE HAS POINTS IF WYNDHAM DOESN'T TELL THEM? I HOPE TO BRING THEM ALL DOWN. I WILL DO WHATEVER IT TAKES TO DESTROY THEM FOR WHAT THEY HAVE DONE TO MY ELDERLY PARENTS THAT ONLY WANTED TO BE ABLE TO SEE THEIR CHILDREN AND GRANDCHILDREN AND GREAT GRANDCHILDREN. I need help. Pls pls direct me to getting their money back and their 500,000 points they had paid off. Begging here!

We called again and talked to their representative who stated he was sorry but it was binding and that we had no course but to pay it. We are about to retire and could not pay this off even if we were not retiring. That is why we told them specifically that we did not want to buy anymore as it was paid off. All that we ask is to have our previous contract and ownership from May 5, 2013 and to cancel this new one. I have always thought they were an honest company and enjoyed our timeshare until this sales rep. He was very dishonest and I am afraid more people are going to be sucked into this trap.

They also try to make it look so good to use points to rent a car but they charge you $59 up front to do it. Why? And please people, don't use your points to pay maintenance fees. Have you seen the return on the dollar? It's a big ripoff. The latest talk we had with a sales rep involved getting into the Pathways Program. You would be able to "sell back" your points if you became too elderly to travel anymore or just didn't want to deal with maintenance fees any longer. Guess how much that was going to cost me? Another $22000 to get into the program and add another 105000 points to what we already have and another $50 a month additional maintenance fees! We can't use the points we have now, why would I want anymore? Oh and do you know right now the return if you sell the points back to Wyndham? 20% on the dollar. Huh? Say that again? Yes, if you spend $100k on your timeshare points and wanted to sell them back, you would get $20K. SOMEONE is making some very good money and it's not us!

I lay awake some nights thinking about all the money we have spent and if it gets willed to my children, how on earth are they ever going to be able to afford to keep up with the maintenance fees? They are barely supporting themselves now, what with the way of the economy. You can't resell a timeshare. No one wants the headache. You can barely give them away. It kind of makes me sick. They don't tell you that when they are trying to sell it to you. I wish there was something we could do about this but it is such a big corporation. I don't see how it would make a difference.

I know this sounds rude but these people don’t take no for an answer. National Harbor was a little more creative. Upon check in they stated that there was a problem with my account and I could sit with someone the next day to find what the issue was. I knew this didn't sound right, but wanted to see what angle they were going to take. We sat with someone the next day and they started with some basic info, then came the sales pitch. They basically wanted me to buy an additional 300,000 points for 30 grand. I currently have 308,000. He said my payments would be about the same.

After doing some basic math and asking a few questions relating to my maintenance fees, this was far from the truth. They sent in 2 other people to try to confuse and pressure us into buying. I said I was not interested and got up and walked out... Bottom line, I enjoy the timeshare and have been to many places. There is no resale value on it. If you are looking to buy a timeshare, check out Craigslist. You can pick up a timeshare at a fraction of its cost. Do your homework… and as for Wyndham just say NO THANKS and walk out.

We made three months payments, called to find out the payoff balance for the maintenance fees only to discover they never pay off. And Bill Me Later is an additional finance contract of $450/month for ten years. We contacted the sales rep, legal department, complaint department, and Better Business Bureau of Central Florida. One phone message from Wyndham is all we received after numerous calls, letter, and emails. We seek to rescind the contract.