Vacation Tour & Travel Reviews

Yes, you have to pay extra for a "free vacation", but that should be expected. What shouldn't be expected is 2 hour wait times to talk to someone when you are trying to book a trip. So far this company is a Dud.

Excellent service and great coverage. The staff was very helpful, friendly, and made the whole process quick and easy. Plans are affordable and work perfectly for my needs. I’m very satisfied with Spectrum Mobile and would definitely recommend it to others.

Their "Customer service" reps are so quick to give you up to the next person. Be prepared to be on hold for an hour before talking to someone for only 5 minutes, only to be put on hold for another 30 minutes while they decide how to waste your time even more. Requesting a refund is even harder. For some reason with a refund, they require you to MAIL ONLY a request for a refund within 14 days, And coincidentally, they say it takes 14 days to get the mail to them. They make everything difficult on purpose to see you fail EXCEPT when they're taking your money, that's the easiest part.

Just like the others. Went to a presentation and promised a "free" cruise, we just pay taxes, port fees. There are only a few months that I can go so we found one we can go. I called only to be told that the inside state room is $1,600 for 2 of us. I told her I was confused that this was supposed to be a free cruise. She said, to get the free one is a super basic state room with a bunk bed and you can't go on the dates you want because they are limited and can't go to an "exotic" destination. So there are only 2 for 2024, either we fly out to California from Florida or go out of Miami which is smack dab in the middle where I cannot go. So at the end, it was a total waste of our time driving 2 hours to go to this presentation. By the way, their packages are a total scam too.

I would highly recommend not going through this company for their vacation destination products. They have integrity issues and the worst customer service ever! I had received a free vacation destination package via a Timeshare promotion sponsored by FantaSea Resorts Flagship in Atlantic City. When I went to book my Trip through Gocrv (Customer Service Network Group) as directed by the package instructions I had to put down a deposit of $240 which was very unexpected. After putting my deposit down via their website I was instructed to call a reservation specialist to book my trip. I attempted to get in touch with them for about 2 weeks without any success. I was never able to get in contact with them because no one ever answered the phone despite being on hold and hearing an automated message for 2+ hours. It's very disappointing and unethical to deal with companies that claim to offer products but never actually does.

Sat through the timeshare BS and then sat through an additional hour of people trying to get me to purchase the timeshare. The company delays by only providing off-peak travel dates and requiring you to keep paying to extend the certificate and pay to upgrade everything until your certificate expires and then they don’t refund your money. Total scam.

This company should be stopped for what they are doing to the travel industry. They bait you in with promises of grandeur like Las Vegas, Cancun, but hides the fact that you’ll stay at Roach Coach motels unless you “upgrade” to ridiculously high priced facilities which would be considerably less if you booked directly with the vendors. I bought my Timeshare through Spinnaker in SC, and this was supposed to be incentives to buy, but I highly recommend they distance themselves from GoCrv, as they are swindlers and charlatans. I already know a refund of my monies for the three certificates will not be reimbursed, but I’m writing to prevent others from getting misled.

They will offer you bunk beds you need to pay more to upgrade. It is easier and cheaper to book with the cruise line directly. I attended a timeshare in San Antonio and got the hotel free. That was fun but the cruise was a scam.

We too fell for the time share nonsense that is nothing but a lot of hype about what they can provide, but the bottom line they prey on those that do not ask questions. Hidden fees are customary and promoted by this group. It is by no strange surprise that they pick the bottom of the barrel employees. I called to make reservations for the so called free trip. From the get go, the representative was extremely rude. Half way through the call I had enough and politely asked for a Supervisor.

I continuously gave dates for different areas of the United States but Gocrv - timeshare vacations could not accommodate any of them. So they extended my end date and we went through the same process of no availability for dates again. They attempted to extend again. I said no, send me a refund. I received an email stating that I would receive the refund within 2 weeks. Called Gocrv on 10/14 at the customer service number and received an automated voice asking for my certificate number. I gave my certificate number six times and the automated voice hung up on me six times.

I paid my hundred bucks in fees to register. I gave them my three dates of chosen time and when it came down to it they couldn’t do any of my time and they gave me during the week. Not the weekend dates that I gave them and after 10 minutes on the phone waiting for them to tell me the only days they can book was during the week at a Howard Johnson. Cheap scam. Will never agree to anything with this company again or any company that offers gocrv vacations.

If you get one of these "free gift" presentations in the mail throw it in the trash. Despite my intuition and natural resistance to dispose of this junk, I listened to my wife just to go to the presentation. The advertisement is for free 2 night stay, a $50 gift card, then $150 spending toward trip. Well, once you sit through the presentation which wasn't too bad, you get your "voucher" to redeem your "free" hotel... not free, we ended up paying a $50 deposit, plus an additional $64 for "fees" for a hotel that we could have gotten for $40 per night. The $50 gift card is redeemable between a 17 day window that you have to claim roughly a month out from vacation.

I was invited to attend a presentation in which they try selling you a very expensive timeshare. Note: they say it’s not a timeshare, it is!! Then they offer you “free gifts” for attending regardless whether you buy in or not. The “gift” are not free. It is a scam. I had to pay a deposit of $89 refundable. Note: it’s refundable ONLY IF YOU DON'T USE IT. Scam on steroids. Then they charge “taxes, booking fees, etc” the representative was “unable to give me the breakdown” of all the fees.

My family enjoys traveling with Vacation Tour & Travel deals! If you want terrific customer service and a vacation to make all your other vacations jealous; you should use Vacation Tour & Travel! I promise you won't regret it???

If you have a "free" vacation certificate fr Go CRV please throw it in the trash and save yourself the headache. We got a certificate from attending a timeshare presentation. We paid them a $100 deposit to reserve our "free" vacation. Once we started the reservation process we quickly figured out that it was far from free plus having to obey their restrictions made it not worth it to travel through them. I requested a refund, jumped through their hoops (which required several phone calls and sitting on hold for considerable amounts of time and printing and mailing a signed paper to them), and 9 weeks later, I'm still waiting for that refund we paid them 7 months ago. I will know in the future to google any company before I send them money.

I filled out a 'raffle' form at the Sussex County Fair to win a free trip for two. I received a call stating I had won the free* trip for two (*pay taxes and resort fees only). However, the trip 'voucher' had to be picked up in person. It was required my partner and I to sit through a one hour description of the trip. When I asked, I was assured this was NOT a timeshare hard sell and I would received a free Amazon Fire for my time. A reservation was required for the description. We sat through the above on 09/21/2017. Reported we had no intention of signing up for their 'Sundance Vacation Club' at any price as it did not meet our travel needs.

This company is a complete rip-off and I can tell by all the reviews of what they haven't done. I have been trying to book my so-called free cruise for three weeks now and everytime I call I get the runaround. It states you have to book with a minimum of 90 days out. I'm trying to book in July of 2018 to give them plenty of time. But they tell me I must book within 90 days. At that time there will be nothing available. But the kicker is they want me to book now at their upgraded rate. This is a complete scam and rip-off. They only want to take care of themselves and upcharge you for everything. There's nothing called a freak Cruise even paying double what you should for taxes and Port charges. Just like so many other I have read I'm going to throw my certificate away and not even waste my time. Please if this helps anyone stay away from this company. It's not worth your time or aggravation.

I was approached by Sundance Vacations at a Lady Gaga concert to enter to win a free trip, which of course I won (everyone who entered got the same call). I was pretty sure that this was a scam, and this was confirmed after they told me we would need to sit through a presentation to pick up our certificate. I was curious and dragged my poor husband an hour away to sit through what was basically a sales presentation, then a phased, high pressured vacation timeshare sales pitch. We walked out 2 hours later with only our certificate; we did not purchase a vacation plan. During that time, I did the following: asked for and reviewed a copy of their standard contract - I was shocked that I was the only one in the room that was doing this, so buyers please beware, reviewed the locations available to travel if I were to buy into the plan, then viewed the actual accommodations in the cities I would most travel.

I was approached about a free cruise if you go to their timeshare presentation. I went and then booked my cruise. I was told I had to pay fees which equated to about 400 bucks. Then when I got on the cruise, less than 24 hours someone was badly injured and we could not go to our destination. I was told to call to rebook or get my money back.

$677 in fees for a free trip. One was a service fee to extend the return flight so that we could stay 4 days longer, we had our own lodging for 4 nights. I do not recall a fee for that being mentioned in our phone conversation, it seemed to show up on our email confirmation. This was not from the airline either. I was told that the 2 night hotel would not a luxurious resort but a regular hotel, which was also fine with us. I had researched the hotel online and found a courtyard with a pool and potted flowers around it. It was a Motel 8, which appeared clean on the website and within city limits. Reality was it was in an industrial area and quite far from the tourist area of the city, a good 30 to 45 minutes by cab to get into the interesting part of town.