Vacation Tour & Travel Reviews

My family enjoys traveling with Vacation Tour & Travel deals! If you want terrific customer service and a vacation to make all your other vacations jealous; you should use Vacation Tour & Travel! I promise you won't regret it???

If you have a "free" vacation certificate fr Go CRV please throw it in the trash and save yourself the headache. We got a certificate from attending a timeshare presentation. We paid them a $100 deposit to reserve our "free" vacation. Once we started the reservation process we quickly figured out that it was far from free plus having to obey their restrictions made it not worth it to travel through them. I requested a refund, jumped through their hoops (which required several phone calls and sitting on hold for considerable amounts of time and printing and mailing a signed paper to them), and 9 weeks later, I'm still waiting for that refund we paid them 7 months ago. I will know in the future to google any company before I send them money.

I filled out a 'raffle' form at the Sussex County Fair to win a free trip for two. I received a call stating I had won the free* trip for two (*pay taxes and resort fees only). However, the trip 'voucher' had to be picked up in person. It was required my partner and I to sit through a one hour description of the trip. When I asked, I was assured this was NOT a timeshare hard sell and I would received a free Amazon Fire for my time. A reservation was required for the description. We sat through the above on 09/21/2017. Reported we had no intention of signing up for their 'Sundance Vacation Club' at any price as it did not meet our travel needs.

This company is a complete rip-off and I can tell by all the reviews of what they haven't done. I have been trying to book my so-called free cruise for three weeks now and everytime I call I get the runaround. It states you have to book with a minimum of 90 days out. I'm trying to book in July of 2018 to give them plenty of time. But they tell me I must book within 90 days. At that time there will be nothing available. But the kicker is they want me to book now at their upgraded rate. This is a complete scam and rip-off. They only want to take care of themselves and upcharge you for everything. There's nothing called a freak Cruise even paying double what you should for taxes and Port charges. Just like so many other I have read I'm going to throw my certificate away and not even waste my time. Please if this helps anyone stay away from this company. It's not worth your time or aggravation.

I was approached by Sundance Vacations at a Lady Gaga concert to enter to win a free trip, which of course I won (everyone who entered got the same call). I was pretty sure that this was a scam, and this was confirmed after they told me we would need to sit through a presentation to pick up our certificate. I was curious and dragged my poor husband an hour away to sit through what was basically a sales presentation, then a phased, high pressured vacation timeshare sales pitch. We walked out 2 hours later with only our certificate; we did not purchase a vacation plan. During that time, I did the following: asked for and reviewed a copy of their standard contract - I was shocked that I was the only one in the room that was doing this, so buyers please beware, reviewed the locations available to travel if I were to buy into the plan, then viewed the actual accommodations in the cities I would most travel.

I was approached about a free cruise if you go to their timeshare presentation. I went and then booked my cruise. I was told I had to pay fees which equated to about 400 bucks. Then when I got on the cruise, less than 24 hours someone was badly injured and we could not go to our destination. I was told to call to rebook or get my money back.

$677 in fees for a free trip. One was a service fee to extend the return flight so that we could stay 4 days longer, we had our own lodging for 4 nights. I do not recall a fee for that being mentioned in our phone conversation, it seemed to show up on our email confirmation. This was not from the airline either. I was told that the 2 night hotel would not a luxurious resort but a regular hotel, which was also fine with us. I had researched the hotel online and found a courtyard with a pool and potted flowers around it. It was a Motel 8, which appeared clean on the website and within city limits. Reality was it was in an industrial area and quite far from the tourist area of the city, a good 30 to 45 minutes by cab to get into the interesting part of town.

We signed up for the "free" 2 night stay with a 4 day cruise that cost us about $300.00 which sounded like a good deal at the time. We stayed in their hotel and listened to their stupid timeshare spill, but when it came time for the cruise all the sudden we were disqualified? Customer service people were no help whatsoever, and extremely rude! I think it was all just a ploy to get you to invest in their timeshare scam. DON'T FALL FOR IT LIKE I DID.

For starters we could only book our resort vacation 60 days in advance. Needless to say slim pickings, we will need to change rooms to get a complete week. Not the end of the world. Once booked it took a week for a confirmation email with a booking #. Then to forward the booking # to gocrv for my 2 for 1 flight coupon, only to be promised it would take 2 weeks to receive my certificate. After 2 weeks I call again. Another promise it will be 2 weeks. My vacation starts in 3 weeks. No flights are available. I will have to travel to another city to catch a flight and pay full price! This is a complete rip off. Do not waste your time.

I have a certificate for a 3, 4, or 5-day cruise aboard Carnival Cruise Lines. I understand that the certificate entitles me and a guest to entry level 1A cabin accommodations. These accommodations for two aboard Carnival Sunshine are offered for $1455.40 for the cruise I chose at Carnival. It was suggested and I agreed to upgrade to better accommodations (Balcony), which Carnival offers for $2165.40, a difference of $710.00. I was charged $1799.00 for the upgrade, and when I asked how why it cost over $1000.00 over the price difference, I received an email from my cruise coordinator to another VTT representative, (quite by accident I believe) where she stated that she'd actually SAVED me $366 and posed the question "What's wrong with "these" people?"

I "Won" a free vacation... after I had to go to one of those corny timeshare like sales pitches. That company was Sundance, which seems like it could work for the right people looking to buy bulk vacations. Not me, I just wanted the free Vacay, but I only needed to pay the $198 in taxes. I had to pick 3 dates and then a few months before those dates I would have to call. I called up to confirm the dates to the Virgin Islands. First off, I was going to need to pay an additional $175 in taxes and only one of those dates would work, however I had to leave at 6:00am on a flight from Baltimore (and I live in Philadelphia). Then they said that they don't do flights from Philly except for Cancun. I then stopped it and asked for my $198 back. I wasted only $8 in fees but I feel like I wasted my time more than anything.

Stay away from GOCRV. I bought a vacation coupon from them. My vacation package was one person would be maximum $87, but while I was trying to reserve a date it came up $130 per person. Anyways, I had some family issues I cannot make it. I called them to receive $100 visa prepaid card and they have confirmed regardless I travel or not they will offer $100 gift card. Now I have called them but they are not giving me straight answer.

I read everyone's complaints and I totally agree and have gone through the same issues. I never received my letter of explanation until after the 30 days and I can no longer receive a refund. I spoke with David ** one of the supervisors and he hung up the phone on me while I was asking questions. I could not figure out why they cannot email any correspondence to customers. Please stay away from this company!

I paid upfront for a vacation package that included a tour. I was skeptical about the whole experience because I was told that I was not going to be staying in the resort but a hotel instead. I thought ok, that's not too big of a problem. I called to confirm my reservation the day before I was to be checking in. I was informed that the reservations had been cancelled and I would not be getting my money back because I did not confirm verbally over the phone when they had called. I did not get the calls and did not get the messages until the weekend. They are not open on the weekend for me to call and verify. Therefore, they felt that they had to right to steal my money. I am making a BBB complaint today. I did not even want to give them one star, but I was forced to by the computer program. They deserve no stars.

I got the call from VTT about a week ago. We bought the package after reading all the reviews. I am feeling like I just gave away some money. I did not read one positive review on the list. I will probably take my losses and book my own hotel to Branson MO.

Purchased a Bluegreen vacation package from them. ...Biggest mistake ever!! Horrible customer service. Unfortunately we had to cancel due to my husband having to report to work. I tried to cancel on a Saturday (which would have been 5 days prior) but they are closed Saturday and Sunday. So I called first thing Monday morning, thinking that it would be fine since we were checking in on Wednesday & they were closed over the weekend, but they were being unreasonable & wanted to charge $75 blaming it on Bluegreen and the hotel; which was a lie because I called the hotel directly and I had up to 24 hours to cancel without penalty. I called blue green directly & Thankfully Bluegreen was able to waive it. Purchase the vacation directly from blue green ...Stay away from vacation tour & travel at all costs!!!

We chose the Air Hotel Escape option, where "two adults receive 2 nights of hotel accommodations and roundtrip airfare to 1 of the U.S. cities listed." I selected Vegas after paying receiving the gocrv voucher. Don't hesitate! You must register within 60 days of the Issue Date or face a $100+ charge. This trip is not free...and I flew Spirit Airlines. Please see the expenses paid to gocrv below:

Had a certificate for a 4 day cruise. Representative from VTT, Drew **, stated that voucher was for an inner cabin with bunk beds. He stated I could upgrade to a window view for $639.30 for two. I answered his questions that we were from Arizona and over 55. I gave my address and birth dates. Stated this was a cruise line upgrade to a Fun Select which gave me a cabin upgrade. I booked the cruise but when I checked the Carnival website and also talked to a representative, I could have had the same cruise with the upgrade for $45 less than VTT.

I wish I could give 0 stars! I have a cruise certificate for a 3, 4 or 5 day cruise. First of all, they say the cruise is free other than service fee for port and govt taxes but when you try to set up a cruise, you get the runaround and they want to charge you more than what Carnival charges for the same cruise. I called in May to arrange and cruise and they claimed Carnival did not give them enough 1A cabins. I called Carnival and they said they had several 1A cabins available. They could not locate any cruises for me and told me to call back closer to the time I wanted to cruise in September.

I bought two days trip from this company and I am so disappointed. I wanted to cancel and they told me it's past 15 days so I couldn't. However, the other person told me that it's 30 days when I book my hotel. Also, I had a concern about my hotel and they didn't not give me clear answer about hotel that I paid for it. They were so nice when we were paying 99$ for the trip but they were so rude when we were trying to book a hotel. It's a big mistake that I choice this company. Ridiculous!

My husband was shopping at Bass Pro in Destin, Fl when approached to take a 4-night, 5-day vacation at a resort of his choice out of the big beautiful catalog they presented to him. As a surprise for me he purchased this package for $199.00. A terrible mistake and a lesson learned. We went to St. Petersburg, Fl and at the Welcome Center of Bluegreen Resorts which was in the local strip shopping center, we were directed to our hotel which had a 3-star rating. I was shocked 3-star rating could be so bad. I found out ahead of time where we were staying and thought I was doing my homework. The pictures online looked much better than the hotel did in person. We stayed at The Post Card Inn a few blocks away from the resort where the timeshare presentation was held.

I originally signed up for information through Bass Pro Shop. I was hesitantly interested. I talked to them in the store and extensively over the phone. They were pushy, and wanted to give me the deal only if I signed up while I was on the phone. Ultimately they offered me a cruise, 2 $25 Bass Pro gift cards and 3-day 2-night stay at Wisconsin Dells for $99. Even the day before going up to the Dells, they refused to tell me what resort we would be staying at. When I had to cancel due to external circumstances the day of, supposedly Tour and Travel was not available the day of check in, and Bluegreen staff was at best ill-informed.

We were called about a trip to Pigeon Forge - a package deal from Capital Resorts Group that included a time share presentation at Pigeon Forge, a 3 to 5-day Carnival cruise, and a trip to Branson for 409 dollars. If they call, hang up, it is a scam. The carnival cruise line puts you in a cabin with berths 5 ft tall that you have to climb up a ladder, plus you can't book it until Carnival decides to "release the cabin", plus you have to pay 130 to 230 dollars per person. No one knew anything about the Branson deal. Our own fault. Don't go to any time share presentations. You will get scammed. And I have lost my respect for Carnival Cruise Line. They should not be connected with this group.

I used to work for VTT in Denton, TX in '08. The atmosphere was fun and my boss wasn't horrible. She was very nice. I liked my coworkers and couldn't complain about much in the beginning. I worked hard and made sales every now and then. But as the company's rapport started dwindle, things became more strained at work. My supervisors started to push people harder to make sales in a difficult economy with COLD calls. These are people who signed up to win a contest and ended up getting a call from me. They hated me and I understood. It wasn't hard for me to get why people were so angry with the company. After a few months they started to fire more people and I got moved to scheduling and I spent my work hours calling people to help them set up their dates.

Okay so I work for bass pro and my boyfriend was walking around the store one day and one of the outdoor traveler people talked him into one of these deals. So it's a 3-day, 4-night or however many days and nights in Vegas in a suite for 4 people and a free cruise for 2 people. I was planning on buying today but decided to read reviews and am not funding anything positive. So do you just have to sit through time share BS? Because if that's the only catch then why not? How many people actually got the cruise? Like I said I work for bass pro so I wouldn't think they would screw "one of their own" over, right? Also the lady I was talking to said the deal doesn't come around and she doesn't know when it will end but talking to a co-worker she said it's always going on. So now I don't trust the lady. Please let me know what happened with you.

Purchased package around June 2013. Had one year to book the stay. Attempted several dates but they were always unavailable. Finally found a date in June 2014 at a less desirable location but had to cancel in time due to a family tragedy. Was told on the phone I could have this extended for one year. Now today I was attempting to book for next month June 2015 and I was told they no longer offer this package and I don't even do business with the timeshare company anymore.

My husband and I visited Bass Pro in March 2014 and entered a "contest" to win a free 2 night/3 day trip to a Bluegreen Vacations resort. In April 2014, we received a phone call stating we were chosen to visit one of the resorts. For $149.00 we would get 2 nights/3 days at any Bluegreen Vacations resort and after visiting and sitting through a timeshare presentation, we would received one free 4 night Carnival Cruise. It seemed fairly harmless, yet cheap, so we paid the $149.00 and told them we weren't sure when we would be able to travel, but it would most likely be right before the year deadline was up (April 2015).

Purchased a getaway then selected the dates then they tell me you can't have that dates. Told me I have to arrive on Sunday thru Tuesday. Tried to explain that my wife's vacation starts on a Thursday, pretty much was told to change your dates. Then ask for my money back and I believed the person I was talking to was laughing at me. So now they have my money and now we don't get our vacation. So make sure you read the fine print carefully. P.S. They told me to transfer it to someone else but if they would read it it says non-transferable.

I wish there was a "no star." They have a 30 day refund, but you won't get your paperwork with all the details before 30 days!! I had to call to ask for my paperwork...... 30 day refund period was over! They lied. I was told I could take anyone with me. My husband was required to go. I called to explain and complain. Basically told me "Oh, well, too bad!" No refund!

I wish I could give 0 stars! I have a cruise certificate for a 3, 4 or 5 day cruise. First of all, they say that Carnival determines the rates they charge and they make no commission... we all know better. BOOK DIRECTLY THROUGH CARNIVAL!!! They tried to charge me DOUBLE the port fees and taxes than listed by Carnival for the same cruise. You are charged taxes and port fees determined by the government, I would think it's highly ILLEGAL double charge somebody those fees! The "certificate" is good for an entry level cabin that has twin bunk beds, so if you're planning on traveling with a significant other, you have to upgrade to the queen bed. Carnival charges $60 for such an upgrade, this crappy travel agency tried to charge me $472 extra! At the end of it, it costs the SAME to book directly through Carnival, but they offer stateroom credits and free room upgrades all the times in their specials. I would NEVER recommend Vacation Tour & Travel Inc, even if it's supposed to be "free".