trivago

I went on Trivago to search for a hotel in New York City for 2 nights and found one for the Marriott Marquis. Trivago took me to a booking site called ALGOTELS and they charged me $660 for the two nights. A few days ago I called the hotel to ask a question and was told that they didn't have my reservation so I have been in contact with both Trivago and Algotels and have gotten nothing but a runaround from both. I have left it up to my credit card company to get info and they did a credit to my account as they look into the issue.

Don't be fooled, I lost almost 2,500.00 dollars because I made a reservation on a page that Trivago advertised and it was a fraudulent company and TRIVAGO said that they were not responsible for the theft. On the other hand, something similar happened to me with KAYAK and they did take responsibility for a fraud from another company that they advertised and they returned all my money!!! I don't know why TRIVAGO keeps advertising hotel sites if they know that many of the companies they advertise are scams and thieves, do they also receive some commission for fraud? Otherwise because they keep announcing hotels etc. etc. KAYAK, PRICELINE OR BOOKING are very good, trustworthy and responsible.

Booked two rooms at the Disney All Sports through Trivago then third party site Agoda it put in dates for my stay but as I looked after I paid the dates were wrong. By then I couldn't get a refund or credit for different days so I'm out $450.00 dollars. The site is very deceiving. I feel scammed. They could at least changed the day.

We booked the Royal York in Toronto via the Trivago site through a third party supplier named Traveluro. We received a voucher with a confirmation number. On the day of travel by air from Halifax, NS to Toronto we were advised that our reservation at the Royal York was cancelled because it was overbooked. We then phoned the Royal York and they advised that they were not overbooked and did have many rooms left and did not recognize our confirmation number. We then contacted Traveluro. We then contacted Traveluro who then again stated that there were no room available at the Royal York but offered us a room at a three star hotel called The Beverley. We reluctantly accepted this reservation because we were out of options.

They propose you prices which are always without taxes for hotels in EU which have taxes included. They propose good deals but later they cancel your reservations. Those deals keep appearing on their search results but you can’t have them! Complete waste of time. Go to Hotels.com and you’ll always get 1 for free after 10 stays! Simple and more efficient.

I booked online using the app in Canada for a hotel in Ontario, Canada. I agreed to paying $129.16 Canadian. And I got charged $129.16 in USD so my bill came to $168. I've talked to three different agents and nobody can help me in resolving this issue. I will not be using Trivago again and will be sharing this information with friends and family as well.

I used Trivago.com to find a hotel to stay at. Me and my wife were taking a trip to Miami for a concert so we use trivago and it hooked us up with **. That’s not a typo. It’s called **. We booked the room and ended up having to cancel it because Covid hit so I called the hotel to cancel our reservations and they said we had to contact Otel. That in itself was a nightmare. When we finally got them to do something all they would do was give us a voucher for a stay in another hotel at some other time.

Site is on top of new rules and price changes. I love this site and would recommend it so go try this out for yourself. That's the only way you will know and all I can say about it right now cheaper flights.

In my travels we booked as we went & found by choosing between the first three you looked. Always have a brilliant result; Not only were we satisfied with the ease of booking but felt confident that nothing was going to wrong with our decision making as price was always exactly what we expected!

Trivago is the best site I've seen to find the ideal hotel to stay at. I highly recommend using it. And then when you find the hotel you want to stay at, the best thing to do is go to that hotel's website and book directly through them. You will pay the same price and the hotel appreciates you booking directly through them so they don't have to pay a fee to the middleman. Sometimes they will will thank you by giving you a free drink or some other freebie. Also when you book directly with the hotel it is more likely that you will actually get the room that you request. You will also probably have an easier time changing or cancelling the reservation if necessary. I hope this helps.