trivago

I booked online using the app in Canada for a hotel in Ontario, Canada. I agreed to paying $129.16 Canadian. And I got charged $129.16 in USD so my bill came to $168. I've talked to three different agents and nobody can help me in resolving this issue. I will not be using Trivago again and will be sharing this information with friends and family as well.

I used Trivago.com to find a hotel to stay at. Me and my wife were taking a trip to Miami for a concert so we use trivago and it hooked us up with **. That’s not a typo. It’s called **. We booked the room and ended up having to cancel it because Covid hit so I called the hotel to cancel our reservations and they said we had to contact Otel. That in itself was a nightmare. When we finally got them to do something all they would do was give us a voucher for a stay in another hotel at some other time.

Site is on top of new rules and price changes. I love this site and would recommend it so go try this out for yourself. That's the only way you will know and all I can say about it right now cheaper flights.

In my travels we booked as we went & found by choosing between the first three you looked. Always have a brilliant result; Not only were we satisfied with the ease of booking but felt confident that nothing was going to wrong with our decision making as price was always exactly what we expected!

Trivago is the best site I've seen to find the ideal hotel to stay at. I highly recommend using it. And then when you find the hotel you want to stay at, the best thing to do is go to that hotel's website and book directly through them. You will pay the same price and the hotel appreciates you booking directly through them so they don't have to pay a fee to the middleman. Sometimes they will will thank you by giving you a free drink or some other freebie. Also when you book directly with the hotel it is more likely that you will actually get the room that you request. You will also probably have an easier time changing or cancelling the reservation if necessary. I hope this helps.

Like burning money? I booked my first trip with Trivago in January on a third party site called Otel. I paid $1785 upfront for 4 days at Hyatt Regency Coconut Point. The hotel told me on 3/28 that they had canceled all reservations after 4/8 because they would be closing for coronavirus. After numerous emails and internal messages I realized that the company has no intention of returning any of my money. Trivago says it’s not their problem and Otel.com is completely unreachable without a working phone number. I paid $1785 for a voucher to a closed hotel that’s not worth the page it’s printed on. 4 month later I’m still making payments to the CC card company for not going on this trip to a closed hotel (corona virus related temporary closure).

My husband and I used Trivago to make reservations with Comfort Inn & Suites Colonial in Sturbridge Massachusetts for March 16th 2020. As faith would have it Covid19 took hold of the world. Gatherings were canceled and meetings dropped to 10 people. I reached out to trivago on the 13th as soon as we were notified of changes in Massachusetts concerning gatherings. I couldn’t find a way to reach them. I called the hotel and they told me that trivago was owned by Expedia. I reached out to Expedia and all phone lines were down.

I am writing about using Trivago. They are fine until you have a problem, then there is no way to contact them for help. I used Trivago and booked a hotel via cancelon for March 2020 before COVID-19 hit. Both Trivago and Cancelon are not available for help. $405.00 is in their pocket. I will never use a third party booking service again.

My wife and I were extremely dissatisfied with our experience dealing with Trivago in making our reservation to stay at the Southernmost Beach Resort in Key West from January 18, 2020 through January 22, 2020. We had made the reservation on January 2, 2020 through Trivago, and we soon found out that Cancelon had booked the room with the hotel. On January 17, 2020, the day before our arrival, my wife called the hotel to confirm our reservation and to check to see if the room would have a microwave or, if not, if we could arrange to have one placed in the room. To her shock, she was told that there was no reservation in our name. My wife was told by the hotel representative, Thai, that the hotel had sent Cancelon a letter with stop sale dates, which included dates for the weekend we were planning to be there. Thai got Cancelon on the phone and the Cancelon representative said they never received a stop sale notification.

My husband and I are planning a trip to Vegas for Valentine's day (3 night stay). I was looking at hotel rates for Excalibur. Trivago showed $399.00 where many others were more. I usually read reviews ahead of time, but failed to this time. Ugh... I booked the room through Trivago, thinking I was getting a good deal. When I booked it, it never showed me that there were added fees or the total price. It should have been a red flag when it said no cancellation. About 10 minutes after I booked, I got an email that showed the total. $501.00. I was so mad, so I called the number (45 mins of ringing and recording of how important my call was to them), to a third party vendor, who sounded like they were in India and I could barely understand and I asked why it was now $501.00. Answer... Taxes and Fees. I asked to get a copy of it so I could see the breakdown.