trivago Reviews

My husband was booking a hotel for a room in Fargo, ND. When he clicked the "book now" button it took him to a hotel by the same name in a different state (unbeknownst to him) so he completed the booking process. We didn't realize the issue until we arrived at our hotel to find that it was completely booked and we did not have a room there. I have been communicating with them by email (the only way to communicate since the company is based out of a different country--also something we did not know) for over a month now and have been told twice that a refund has been issued but I still do not have my refund. DO NOT USE TRIVAGO!

I had my second quinceañera at the Universal Hilton. Ms. Violeta ** helped me with everything I needed in the Banquet space as well making a room reservation so I can stay after the party. She also helped me make the reservation in Restaurant to enjoy with my family. In few words this hotel is the one I can recommended to do any kind of Events because of the experience and service I received since I started planning my event to the end. Thank very much Ms.Violeta ** and Mr. Jack **.

Trivago search led me to Oyo site through which I booked hotel at Mangalore and Manipal, both places the hotels refused honoring Oyo bookings and advance paid by self has also not been fully refunded by Oyo. Pls stop duping customers and stop recommendations through Oyo sites.

I booked a room on Trivago, which was cheaper. I received a booking confirmation and then 2 emails written by foreigners telling me my booking had been cancelled and the reasoning was not clear. Upon looking around I have found Trivago uses third party companies to do their booking and the price and availability is generally not live on their website. Use Booking.com as I have for years with no issues.

I booked thru Trivago a deluxe room with 2 queen beds for Las Vegas 2 months in advance. When I got to the hotel I was told only have 1 king bed so I had no choice but to take. I called Trivago when I got back and they did absolutely nothing for me and did not want to do anything. Terrible customer service.

Book my hotel at 10:35am with confirmation of room hotel and date. After 12 hours at 10:55pm received an email that my reservation was canceled and my money will be refund in 10 days. I called their 24 hour customer service and spoke to someone whose accent is worse than mine and saying I need to go to the website of that hotel and try if there still available room???? Explaining that it take 24 hours to confirm my booking which I never have in my email. The worse part they will return my money in 10 days. I felt I got scammed, false statement as well as no accountability for their mistake. As they just wanna use my money for 10 days somewhere else. Wonder how many people they do this every day.

I made an enquiry on the 15th June for a trip I have coming up at the end of August to Leeds. Trivago came up with a deal with Trivago and I clicked to go through and book. I was somewhat surprised to receive an email from the hotel recently asking me to review them? I then realised that the booking date had been made for the 15th June, the date I made the inquiry. Not only that, but the hotel made no attempt to contact me when I did not turn up. Expedia have told me that this happens quite often with links from Trivago, though they have behaved like "Gentlemen" and returned the money to me that the hotel took from my account. I think that Trivago cannot be trusted in view of this experience.

After hearing all the recent ads about "Last Room" I went to Trivago. To start with, the result of the search ended up with a "last room" available result. I was redirected to a partner to complete the reservation, to which I received a confirmation of the "order" but not a reservation. I was told I would receive the final confirmation within 48 hours. 48 hours passed and nothing. So I contacted the vendor. They indicated that the reservation was still being booked. They went to complete it while I was on the phone and now said there was no availability. They were not able to get me a suitable replacement. So I ended up with nothing 3 days later and proceeded to find an alternative (not as good or convenient) on my own.

I used trivago to book a room at Disney's Dolphin hotel in June. It was done through a 3rd party company called Global Travel. The listing showed the reservation included free parking and I called the company to confirm before I booked. Upon check out I was charged for 3 days of parking at $25 a day. After contacting Global Travel and going back and forth for 2 months my case was handed over to trivago. They did issue my refund though I wasn't happy to have to do it via PayPal (trivago required a swift code and my bank doesn't have one).

In March I booked a hotel in Pittsburgh for our 25th anniversary and a Phillies game. When my husband and I arrived at the hotel informed us that the reservation had been cancelled. The manager told us that had happened with many reservations. They researched this problem and found that the company Hotels For Everyone had gone out of business and cancelled the reservations they had made without notifying their customers. Needless to say they also did not refund any of us. Apparently Trivago does not keep up with their their 3rd party booking sites. I recommend that you STAY AWAY from Trivago!! We’re out almost $500 and I can’t speak to a person at Trivago!!! Subsequently, we had to book a different hotel that was double the price. I guess if something seems too good to be true it usually is!!!

Trivago advertises the best price but it's a bait and switch. They confirmed a hotel at the Marriott and 2 weeks later said it was not available. They said they could put me in the Night Hotel Times Square for the same price. Worst hotel ever and I paid 2 times the going rate!! Never knew who to call or where to go to get a refund. The hotel said they did not know what I paid, WHAT A SCAM!!!

Every time before booking a hotel or vacation I like to shop around on the internet. After trying it for more than once decided to stop wasting my time by checking at this website for "cheaper prices". They never show any good deals.

My issue with Trivago is that they don't sort out the bad travel companies. When you book you don't get to see how a company is rated (because they don't have a system for it). I Travel a 100+ days a year and can highly recommend Hotels.com, Expedia, Hot Wire, TravelZoo, AirBNB, HomeAway, VRBO, Priceline.com, Orbitz.com, Agoda, Travelocity, Amoma and Hotels Tonight. The only company I can't recommend is LoveHolidays (LoveVactions.com) - I booked a room through them (via Trivago) and when there was an issue they were impossible get a hold of and no help at all. I wish Trivago weeded the bad apples out to gave a rating system so travelers could.

I searched a hotel and when you click on deals it took me to Agoda.com and finished my booking. Now the hotel/resort guys say that the room is never booked. I paid using a credit card and I need refund.

We booked a hotel through Trivago to find just days before our trip the hotel was canceled. We already paid for our hotel and had to pay a second fee directly to the hotel to secure our room. When we attempted to contact Trivago we kept getting an automated response and I got no assistance in recovering the cash for the original reservation.

I booked a room to 6 nights at Cabo Villa and Beach Resort. On the Trivago site it listed a price of right around $1537. It also said that their PARTNER - CANCELON will be booking this reservation. So I pressed accept and the next thing I know it’s over $2090 BUT I pressed accept accidentally. So, I immediately call CANCELON to cancel the reservation. They said "Sorry” and that you can cancel for a fee of between $200-$300 but you can’t just cancel the reservation. UNBELIEVABLE!!! NO LIE, I called immediately after making the reservation.

With a lot of Trivago TV Commercials lately, I decided to try out the Trivago website. Wow, was that a thousand dollars mistake. I have no idea what kind of relationships they have with Cancelon, I felt like I was being scammed by both of them. Thru Trivago, Cancelon offered me the best price which took me to the Cancelon website to continue my reservation. Boy, the best price is no longer the best price once you get to the end of your reservation process. They have their breakdown of the final totals on the lower left panel where the big and center page is left for you to enter your payment information. By the time you hit the button 'submit' and see the final totals, it will be too late for you to cancel the transaction.

DO NOT USE. I used their site to book at Omni at Amelia Island Plantation Resort Hotel. I clicked on Cancelon.com rate for the main resort. When I called the hotel to confirm I was told that my reservation was for the Villas property and I would not have access to the main hotel property amenities. So I am staying at a property that I could have gotten for $60 per night cheaper if I booked directly with few amenities. Trivago says sorry they are just a gatherer of information. Cancelon says, "sorry not our fault," and you guessed it Omni says, "sorry that is what you booked." Money will not be refunded. I can't determine if this was just an error or an actual fraudulent business practice but none of the companies will step up and make this right.

I had never booked a hotel through Trivago before, but I was going to Washington DC in June and Trivago somehow had rates that were substantially lower than other sites. So I booked a room at the Hilton Garden Inn, Washington DC-U.S. Capitol for $349, including tax. But when I arrived at the hotel--in a drenching rainstorm--I was told they had no record of my reservation. On top of that, the hotel was fully booked. The clerk said I was the third person to show up that day with a Trivago reservation they had no record of. I showed them my confirmation email but the clerk said there was nothing he could do. Turns out Trivago funnels people to third-party bookers, and some of them aren't reputable. (The clerk said the one in my case was called Hotel Beds.)

I tried to research hotel prices in Washington for September 2019. The site seemed easy to use and showed dates when prices were higher or lower so I could adjust dates. I found a few deals that seemed interesting, BUT when I clicked on the deals my departure date had been changed. When I corrected the date, the daily priced DOUBLED. I tried it with Booking.com, Expedia and Hotels.com; all showed the same price doubling when I corrected the date. This shows Trivago is a scam that just puts in fake price to get you to a booking site. This site should be reported to the government for fraud.

Needed a placed to stay the night only. 2 small towels for 2 large people. Water flow was poor, I have no hair on my head and still had troubles getting the shampoo off my head. Room had little in the way of amenities. For the price this is OK.

Arrived, got key for the room. The gym was nice, room not so big, bed clean and neat. Bathroom was clean and small. AC wasn't quiet as always, too loud. The elevator is old, loud and slow. Better use stairs.

The hotel staff were wonderful and helpful. Unfortunately, the hotel was noisy with barking dogs, children running up and down the hallways every morning and evening and drunk guests having loud conversations in the hallways after a night on the town. The food was "hit or miss".

Trivago totally screwed up the reservation so badly, we had to cancel and re-book directly through the hotel/resort! The hotel was the Lapu-Lapu Mactan Airport Hotel-Resort, which is a 5 star hotel and was excellent....BUT DON'T EVER USE TRIVAGO TO BOOK. The hotel has its own website and their staff is EXCELLENT.

I booked a hotel through them. They canceled my reservation, and didn't notify me. I get to the hotel, and they informed me that my reservation had been canceled, and there was nothing they could do. I contacted Trivago, and they said that the reservation had been through a company that worked for them "Hotels For Everyone". They informed me that the company shut down without paying Trivago, so they canceled all their reservations. Trivago should have notified me of that fact. I hope a class action lawsuit comes out of this. That is no way to do business.

Booked a hotel in November for June of 2019 in Bryce Canyon Utah. They charged my card, sent me confirmations. No other correspondence. Get to the hotel after a 10 hour drive, my reservation was canceled in May. No email. No money back. Of course there were no rooms available anywhere because it’s high season. Basically when I went to the link trivago sent with confirmation they said I would have to try and get my money back. Hotels for everyone was out of business. Really TRIVAGO don’t you get your partnerships. I won’t ever use the site again. Back to AAA travel for me. I will be letting all my friends, colleagues, acquaintances and all my kids' followers know NEVER USE TRIVAGO OR EXPEDIA. AAA is free with a membership.

I made a reservation in March 2019 through Trivago for four nights in Cartagena. The charge on my credit card was from Hotels for Everyone for the agreed amount. Two weeks before our arrival in May they notified the hotel that they were canceling our reservation. They did not notify us, nor refund what had been charged on the credit card. We found out when we arrived in Cartagena. Fortunately, there was an available room and we were charged approximately $100 less than we had been paid through the Trivago site. We have tried to contact them, through the various phone numbers and email addresses to no avail. We have filed a fraud claim through our credit card company.

Hotel was overrated. We had stayed at this chain before and rooms as well as service was much better. The room only had a shower no tub. Would not of stayed there if we understood this. The breakfast that was included was terrible. Wouldn’t feed it to my dog. We skipped it and went to Starbucks.

On June 13, 2019, make a reservation through Trivago at Hotel Decameron Baru, Colombia for $ 758.71. Until the date of the date I have not heard from you about this reservation, which I expected as do all travel companies. If you do not receive a response within 24 hours, you will make a claim through Trivago about your lack of seriousness. And I will consider the reservation canceled.

So we booked villa called The Burrow on Trivago. It was nice villa with lake view and stuff for reasonable price so we booked it. Went on the address as mentioned on the site with Google maps, and surprise there is no villa there. Called The Burrow. We tried to search the address for hour or two, asked locals. They said there is no Villa. Called The Burrow here. We also called them but the number was not active, At this point it was quite obvious we got scammed so we reached out to say and they replied they can't do anything about "because you failed to reach location."

I recently booked a resort on Trivago.ca and was quoted C$6.026.00. Being Canadian I only book in Canadian funds and use Canadian website offerings. (i.e. Expedia.ca) I have booked approx. 3 trips a year like that. I thought I would try Trivago.ca. Once booked I received a call from a company called Hotel Power and they asked if I had received a confirmation email regarding my booking. I checked and was horrified to see I had been billed $7657.00 Canadian. I said no that is not the correct amount. They insisted I booked US. I took a screenshot of the booking showing it was Canadian. They said they would get back to me in 7-10 days.

Trivago is simply a middleman. They book nothing, instead passing your booking on to a 3rd party company. Made a reservation at a hotel in Washington DC on 3/20/19 via Hotels for Everyone. Our credit card was billed within 24 hours. On 5/3/19 I received an email from Hotels for Everyone saying they were going out of business and "unfortunately your hotel reservation has most likely been cancelled by the supplier and you may need to make other arrangements".

I did a look up for a hotel for my family vacation in Orlando Florida, found a hotel of my preference and Trivago direct me into Hotelpower.com which did my reservation and gave my a phony reservation number, that of course was not real. The hotel told me somebody cancel my reservation of which I was never inform, they charge my card and up to this date I have not been refunded.

I tried Trivago for the first time to book a trip to Santa Cruz. Made a one night’s reservation for the Chaminade and when I decided to add an additional night a few weeks later, I learned that the “Hotels for Everyone” booker had gone out of business; never made the reservation with the Chaminade and referred me to my bank to be refunded! Trivago has NO phone number, chat or email to contact them directly so I just paid for a stay I will never take with no recourse! Don’t use Trivago! However good the rate is doesn’t matter if you can’t depend on them!

I made reservations for Hard Rock Hotel in Vegas and 2 days before the trip Hotels for Everyone sent a email stating that they were going out of business after 13 years. So my reservation would be cancelled and in order to receive reimbursement I would have to go through my credit card company. Trivago doesn’t care either. They promptly tell you they are only a search engine. Don’t use this site if you want your money and reservation. Major letdown and rip off.

Obviously, some of the options that come up during a Trivago search are not legit.

Sure you get a lot of options but the bottom line is that you are purchasing your hotel from a 3rd party. Trivago is a middleman and is only a search engine. I made a reservation for Vegas at The Palms. I received a call asking for a copy of my credit card after the charge went through. SCAM! When I arrived at the hotel the reservation was cancelled and I paid the full rate plus resort fee. Luckily I was refunded from the scam Trivago site. Don't use, it's not worth the hassle.

I placed a reservation through Trivago in late January for the Hilton on Daytona Beach for Saturday March 30th to the morning of the 31st. My daughter was performing/competing across the street at the Convention Center that Sunday. I got into the hotel and I was told by the desk manager at the Hilton that I was moved to another hotel. They claimed to have reached out to me. I had called the Hilton that Wednesday to confirm my reservation. They would not give me exact details because I had gone through a 3rd party but I WAS told that I did have a room. I never received any other follow up calls.

I use hotels throughout the world and to be honest have only once been able to find a cheap deal on Trivago. They say they offer the best rates but this is not true. They are most of the time expensive than other competitors sites, all of their advertising is misleading as you can beat their prices on other hotel booking sites most of the time without even trying.

Soooo pissed off! Re: Hotel booking through Trivago and Loveholidays • info@e-loveholidays.com #Trivago #LoveHolidays #LoveVacations #Fraud #Scam I tried to book a hotel using Trivago. They booked it through Lovevacations, I called the hotel to let them know I'd be arriving late and they did not have my reservation. I checked my bank account and the money was taken out for the booking. I then contacted Lovevacations, they told me that the hotel did not have any rooms left. I cannot imagine why they would book the room and charge me if the hotel was already booked full.

Myself and a friend have used this service on 4 different hotels in Sydney and Blue Mountains. When we got to the hotel reception desk which we had already paid a deposit on an average of 3 nights stay we were charged a completely different and more costly amount for the 3 days we both stayed. Also some of the hotels said or claimed some of their inhotel services were much better than the actual quality of services inc the style and condition of various hotel rooms we got stuck with. We did expect more than was offered esp since we could have booked for 1 night instead of three. Wrote a review of one of these overpriced hotels near Chinatown and the owners replied with a basically 'couldn't care less attitude!' Hope there is better improvement in the future and what is promised online matches up more effectively with the actual hotel rooms and their services promoted!

I booked a hotel St George Utah. The quoted fee was $77 per night. I did not check the confirmation as the hotel sent a confirmation. I got $77 for the first night and then charged $114 then second night and $144 the last two nights!! Double the quoted rate. Now I did not read the confirmation page that discloses this because I got just a confirmation # from the hotel. Talk about bait and switch. I will bet $100 dollars that I will find out Trivago gets paid on the night rate, not just a booking fee. I will never use Trivago again and I warn others not to do so. What a dishonest company.

We recently booked a 5-night stay in a hotel in Florida. Able to check-in ok, then couple days later notice on our credit card activity we were charged by the hotel. Spoke to the desk and they deleted their charge after we showed them the charge activity we had paid a month prior for $906.12 to a third party hotel booker Hotelsforeveryone. At checkout we were given our final billing, and that amounted to $744.80 with $0 balance owed by us. I couldn’t believe the difference in what the actual cost from the hotel (744) versus what Trivago/Hotelsforeveryone charged our credit card (906).

Booked a hotel in Hawaii nine months in advance. Got the confirmation from Trivago. My spider senses told me to just call the hotel to verify. Best move I ever made. They told me that the room I had reserved was not reserved. I did not get what I paid for. The hotel made good on it. And promised me if possible they would upgrade me when I got there. Trivago… What a disaster!

Having viewed Trivago's TV commercials I decided to check them out. I made my reservation on one of their recommended hotels and upon arrival was told that there was no reservation. They placed us in their last available room when we had paid for a deluxe room. No one would take responsibility for their error and we were left holding the bag. Stay away from Trivago and call the hotel direct!!!

I would give them zero stars if I could. I used Trivago to book my trip to Montego Bay. The booking was through TravelUp. Do not EVER book through TravelUp. I repeat, do not EVER book through TravelUp. I booked in December for a February trip. Four days before I was scheduled to leave, the agency contacts and told me there would be an "urgent reallocation." This is after I already paid for that hotel. They transferred me to another hotel, but when I went to check-in to the hotel, the hotel told me the agency never transferred the funds and I had to pay for the hotel in full (again).

While booking a reservation I chose one date and after booking and paying the system changed the date and since it is nonrefundable you can't cancel the reservation. You suck Trivago. People like you should be tarred and feathered!

Had a horrible experience with Trivago and booking a hotel room. Selected a hotel and rate from the site which took me to a booking site. They had what appeared as duplicates of each room type. I thought I had chosen the 2 queen bedroom and saw it was a suite with one bed and a sofa bed. Cancelled that, went back and selected the next room in the list that was what wanted and matched the price I remembered from Trivago. Completed the booking only to get an email telling me the booking was nonrefundable! Not what I had intended at all! Called the company immediately to tell them it was a mistake and I wanted the refundable rate. No go. No satisfaction from the rep I spoke with. So I called Mastercard and put in a dispute. I will never use Trivago again! The cheapest price they had was a fake and I could get a cheaper one from the hotel directly.

Hotel booked, this hotel credited my card, I checked with hotel before leaving to confirm the booking, the receptionist replied that I had cancelled the booking, but no money back to cc. Tried getting money back but all gone.

I tried to use Trivago to book a room at the Holiday Inn Express in Missouri. Instead Trivago confirmed a room at the Best Western. After 40 minutes on the phone, much of it on hold, Trivago confirmed it was a Trivago error but would not fix it. Instead, they said someone would call me in 2-3 hours. So now I am expecting a phone call after 11 pm- how rude is that? Very! Will never use Trivago again- ever.

I listed with the Trivago site as the ad said all that would have suited me joining them. My rates are very reasonable compared to most hotels and establishments. I offer what most guests would love to enjoy on their holiday. My website said it all with all the details and prices and the title Rachel's Home From Home is where guests would love to spend their time. I have never had 1 inquiry or booking from the Trivago Team nor have they ever answered any of my questions which I have posed to them. I informed them long in advance that I would not be listing with them again and also asked them in advance of my subscription being renewed please to cancel my listing as I no longer wanted to be listed on their site and pay the incredible amount for a useless service.

Airline umbrella sites just open 6-8 other sites making finding your best deal confusing and more difficult... Choosing your flight is very misleading and OVERPRICED. Also the whole thing with checked baggage is an accouterment that is just another ways to stick it to the consumer.

CONSUMER ALERT: If you are shopping for travel and using Trivago, DO NOT fall for the false sense of security offered by the idea of "Free Cancellation," -- The Great Deal Trivago offers might be from another source WITHOUT FREE CANCELLATION! I just reserved a room via Trivago with "Free Cancellation." Trivago then linked me to a company called "CANCELON" which charges a cancellation fee, immediately. THIS IS A BLATANT BAIT AND SWITCH TACTIC AND SHOULD BE ILLEGAL.

I travel extensively for my job as an actor and Trivago is my go to. I just write the name of the city and in no time at all I have a list of motels in every price range and amenity range. I do nuts and bolts, so spas and such are not much consideration, but I have always enjoyed the ease of Trivago use.

In December 2017 I paid Trivago $219.45/R3055.05 to provide exposure for our business: The Jays Guest House. During 2018 we did not receive any increased business as a result of this marketing effort. We did not want to proceed for a second year doing business with Trivago. However, this is what we were told: According to our system, you logged in to your Trivago Hotel Manager account on 11/12/2017 at 11:29 CET with the email address **, and then upgraded on your own to PRO.

Booked a hotel room. Trivago use a company called Hotel Power. They took 226.00 from my account and there wasn't even a hotel room available!! Now I am stuck trying to contact Hotel Power to get my refund - which I already know is going to tell me it will take 3-5 business days to refund my account - which means they cream off 3-5 days of interest off my money and pocket it for doing absolutely nothing.

I booked a 5 night stay, I have a medical emergency and cannot go next week, I want to transfer the booking. Nobody will return my 10 phone calls, or email. I am forced to cancel because the cut off day for changes is noon today. Why aren't the phones manned? Why don't you return my emails? Terrible customer service.

Booked a hotel in Bali thru the trivago website, was directed to Hotel Quickly who took our $3800 then cancelled our booking, had to try to find 4 rooms over the Xmas break for our family at 1 am in the morning with no help from trivago or hotel quickly. Thanks trivago for spoiling our only holiday for the year, now $3800 out of pocket. Never ever use trivago, book direct with hotel. Take some responsibility trivago you bunch of low life's, you are stuffing around with people's hard earn money and ruining once in a lifetime holidays for families who struggle to be able to have holidays. Stop spending money on expensive TVs ads and try refunding or supplying some sort of reimbursement.

First time using Trivago and will never use again. Trivago used a third party called CancelOn to make our reservation. When we tried to check in at the Hyatt Place in Reno there was no record of our reservation. We called CancelOn and after finding our reservation they pushed it through to the Hyatt. Then upon checking out Hyatt had no record that our reservation was prepaid and they had not received payment info from CancelOn. We called CancelOn to get what they call the “ghost card” info from CancelOn. First CancelOn didn’t find our reservation. And they said they couldn’t search by our name. Then they found it and said we will contact our payment department and call you back in 10-15 minutes.

Wow. So we booked a hotel through Trivago who used hotels quickly. Hotels Quickly overbooked our hotel and had it cancelled but didn't pass this on to us. We arrived at our hotel after a long flight to hear the bad news. Now hotels quickly are refusing to refund us our money and Trivago have told us to talk to our credit card issuer who can't really help. I'm fuming!

Another booking canceled at last minute by Hotel Quickly - So the lesson I have learned here is simply. I will never again book anything thru Trivago, Simply put they advertise a product, take a percentage of the money then back away with no responsibly whatsoever to fix any problem. Trivago, never, never, never again.

Booked an apartment through Trivago search engine choosing HotelQuickly for a break end of December to Edinburgh. This was booked in June. Received an e-mail on the 8/12/18 telling me that my booking has been cancelled "a bit last minute to book another apartment as the prices have doubled". Was told that I would receive a credit voucher. "Some hope of getting that" after reading loads of complaints regarding HotelQuickly. I will never use a search engine again to book holidays and stay away from HotelQuickly. Thanks for ruining a long awaited break. :(

Booked a hotel in Hong Kong using Trivago that advised HotelQuickly as the cheapest price. Booked the hotel for New Year and booking received by the hotel. Have now received email saying booking cancelled due to an unforeseen issue. Checked with the hotel to find the room was cancelled 5 December possibly by HotelQuickly. Doubt there will be a reimbursement. Do not deal with this company.

I've never felt so used in my life. After booking a one night hotel stay in Raleigh, NC and being told that the reservation was DEFINITELY refundable 48 hours in advance of the stay the weather report changed to a prediction of heavy snowfall on the day of our travel. At this point I'm five days out from the travel date we decide to just cancel and go another time. When I call the service number for the booking company I'm told that the reservation is non-refundable for the hotel I've book.

Never and never book any service through trivago. I paid my hotel in advance through trivago one week ahead my trip to New York. When I checked in, the hotel told me that my hotel reservation was canceled. I called trivago and they answered that they do not know why. I have to rebook the hotel at a much higher price and immediately filed a dispute with my bank to remove the payment from trivago. Very bad experience in Hotel Pennsylvania, too! Room is very poor quality and unimaginable dirty. Stay away from trivago and Hotel Pennsylvania! It is a shame to have such an untrustworthy service in the USA.

Trying accomplish ANYTHING with Trivago is VERY DIFFICULT since their offices are APPARENTLY in Germany. In the future I will only make reservations DIRECTLY with the facility. Doing business with offshore organizations is TERRIBLE!!

I booked a one night stay at the Willis Hotel in Wellington, NZ through Trivago using my credit card. Everything was fine, I received the confirmation my booking had been made. That was until the morning I was due to arrive at the hotel, when I received an email stating my reservation had been cancelled due to an 'invalid' credit card. I called up the hotel directly and luckily there was still rooms available. Do I rebooked using the same credit card for the same price, after complaining to the hotel what Trivago had done to me at the last minute. Extremely poor service from Trivago. My credit card is not invalid and if incorrect details were entered, which they weren't, why would it take Trivago 48 hours to cancel a reservation which had been previously confirmed. That doesn't make any sense. I will not use them again.

We paid through Trivago. Hotels wanna kick us out. They are asking for higher price than what we paid even though our booking was confirmed. Trivago did nothing to us. They left us without our problem and now we are in loss for all what we paid and must find another hotel. Avoid avoid in all cases. No trusted company. They don't even have a phone number. They are replying you, "We are a price comparison website." Means they take money % from you and give you 0 service.

You should know that Trivago has scammed and fraud websites! All Trivago do is giving you booking websites with low prices. It happened to me, yesterday was my first time using Trivago. (I already don’t like it because of Trivago commercial, now I hate it). So what happened to me that Trivago showed me a low price at Istanbul hotel, when I pressed go "booking" something like this. So now am on otel.com page, I wish I did some research before using it, if you search for otel.com reviews you will notice how there is negative reviews! Of course positive reviews were done by their team.

I book a room through Trivago for four nights in Costa Rica. I had a confirmed reservation which I printed out and took with me. Upon arrival at 8:00 at night I was told there was no reservation in my name. The hotel was very accommodating and had a room available which I paid for. I then contacted Trivago by email and was informed that they don’t do the actual booking: it’s done by another party, in this case HotelQuickly, and that I would need to get in touch with them. So I emailed them and they said they would fix it. After four nights of paying for the room myself and multiple emails to both Trivago and HotelQuickly things did not improve. Upon returning home I found that my American Express had been charged for the four nights. I am still trying to get this sorted out but I must say that Trivago has been NO help. Had I read all the reviews beforehand I would NEVER have used Trivago and I urge others not to use it as well.

Property run down. Room smelled musty, tile at entrance was broken and missing pieces, carpet was coming away from wall, light bulbs burnt out, two electrical plugs not functioning. Extra bath toilet wasn't properly fitted and caulking was too thick and discolored, dried urine on the toilet seat in extra bath. Once again learned you get what you pay for. Staff was kind and tried to do job.

I used Trivago to search for hotel rooms. Clicking on the lowest price resulted in going to Prestigia.com. I booked the reservation and paid for it. Prestigia sent me a email confirmation. When I arrived at the hotel, the check in desk did not have my reservation. The hotel informed me Prestigia did not transit the reservation and it did not pay the hotel any money. The hotel would not check me in on the reservation. They offered a room at $370/night. None of the funds paid to Prestigia were available to pay down the bill. I disputed the charge with my MasterCard. Prestigia had the audacity to fight it. They claim I was a no show at the hotel. I am still fighting to get my money back. Stay far far away from Prestigia. There is no guarantee with Trivago. They were not interested in my issues. Also beware of sites that Trivago links you to.

My wife and I were traveling through New Mexico, she used her phone to book a room through Trivago at a resort in Sante Fe. She "screenshot" every step to make sure there were no mistakes, because it was a "no refund" reservation. When we arrived, they could NOT find our reservation. We checked our emailed confirmation and Trivago had booked the room in FLORIDA. The lady at the desk told us there was nothing that she could do, "it happens a lot with using them", and that we needed to call Trivago to correct it.

I recently booked a week long holiday completely through Trivago. The important aspects of our trip was covered perfectly with them. We have done a fair amount of travel and belong to many Hotel clubs. But, Trivago blew the walls off the high prices offered by these Hotel clubs.

I liked it a lot since I found everything you are looking for, they have excellent search and offer prayers. They have good search for a first choice for one to know the world and a good holiday.

Great website to compare prices. Be sure to check the booking websites you are transferred to & their ratings. And call hotels ahead of time to make sure your reservation was booked.

I booked the President Hotel in London with Trivago, but ended up being passed on to "Cancelon". Booked twin beds and the charges came off my Mastercard immediately, but when Cancelon emailed confirmation they said that my adult daughter & I would get a 'twin/double' on arrival, whichever was available. I emailed back & protested politely that our flight from Australia arrived at 5 pm. I requested confirmation of twin beds; I didn't want to be forced to share a bed with my daughter because we were 'late' arriving.

Very easy to use and was fast response to questions I had prior to booking. On one occasion, I had to cancel and rebook for a later time, and they were very helpful.

I liked the ability to search multiple sites to consider reward points when making our choice of where to stay. Also very easy to use and compare all the options.

I just wanted clarify that after using Travigo site on numerous occasions I was never able to find that the Trivago site provided me with the best pricing available. The claims that they will provide you with the best pricing in one location is not so. I have been able to find a price point with regards to hotel rental on my own at least $50 cheaper. Yes, it take some additional time to search for the hotels on your own but it is totally worth the savings. I would not use Trivago as the sole source for my hotel search. However, what I would recommend is do your own due diligence and search for a hotel using Trivago. Then do the same just searching on your own. I can guarantee you will find that searching on your own is more fruitful and will save you a significant amount.

We have booked an Hotel (5*) through Trivago that they linked us to Bedfinder.com for the best price. We paid OK. When we arrive the hotel, hotel reception asked our documents and we showed it. They said our booking agency (Bedfinder) registered as English nationality, and hotel market prices is different for all countries, we are from Turkey. The hotel also in Turkey, They charged 900 Euro extra.

I use Trivago to see what room are going for, then call directly. I've also used them for airlines. But if I use Trivago, or Expedia, I don't get my rewards points.

Had a very good time on the trip. It was many years ago. Had two shows and a hotel & rental car booked. Hotel was everything that they said it would be.

It was very helpful to have Trivago for my trip to Hershey with my friends. We were able to find an affordable hotel that accommodated all of our individual needs, and that was walking distance from everything we wanted to see. Highly recommend!

I am very upset with my experience both with your site and with what is apparently a partner of yours - a company called Cancelon. Earlier today I searched for and booked a hotel stay for my family's vacation through your site. At the time I booked, it was not at all clear to me that what I was actually doing was paying a third party company I have never heard of, a "travel agency", to book this hotel for me. This only became apparent after I booked, and received an email confirmation from a company called Cancelon. This email, which was missing key information that should have been included but was apparently omitted through a technical issue of some kind, was the first alert that something was amiss.

Trivago generally leads to the best prices available. It gives you a good snapshot of rooms available at most hotels. We have never had problems with a hotel booked through Trivago. It's the best one stop site.

You would get immediate response from Trivago and the entire process of booking would take a few minutes. Service is the key factor. Hence you could always bank on this service.

Prices not that much lower. Could see other companies rates and offers in comparison. Seems to give the same kind of services the others do, different software.

I have a hotel with approximately 1000 reviews between Booking.com, Airbnb and TripAdvisor. The score in their website is really inaccurate, for me they only use 130 reviews and really bad ones. I had to register with them to contact them and find out if you pay you get a better score.

Expedia have managed to procure a refund from the hotel in question. I am delighted that this has happened but am still dissatisfied with Trivago for posting these cons! This day and age there are a plethora of scams, a company that deals in internet comparisons has a duty of care to their users to not be allowing companies that con people to advertise.

I had booked my room through Trivago at Hotel Pennsylvania in Manhattan and upon arrival the rooms were no longer available. Trivago decided to lecture me instead of rectifying the situation. I was left to wander the streets. Left without a room. Drives back two hours.

I found a good rate on Trivago. Verified the location and dates. Booked the hotel. Then I got the email confirmation. It wasn't even in the same state, or the same coast. Booked a place in South Florida, got a confirmation in Oregon. Since it was a prepaid rate I had to fight with the hotel to get a refund. Trivago refused to assist.

I was able to compare prices from all the hotels within the town/city I was planning to visit. It saved me a lot of time and energy. Also, the layout of the website and various hotel prices is easy to understand and navigate.

Caveat Emptor. I went to the Trivago website to make a reservation for Miami South Beach this summer. The website said the reservation was cancelable at no penalty until April 20. But after my credit card information was taken, the reservation was confirmed with NO CANCELLATION on it. I have tried many times to reason with Cancelon about this through emails, but with no luck. It still insists the reservation is not cancelable.

I tried this site a couple years ago while on traveling on vacation looking for a hotel that offered free WIFI and breakfast. This site doesn't allow look for hotels with that criteria. I have to find a hotel with these features then use Trivago to find the best deal for that hotel. Too time-consuming to be useful to save a few dollars.

Trivago is competitively priced with other travel sites, rarely a difference in hotel room prices with other popular online booking sites. The benefit is how easily navigated the site is, and the information is more readily available at first glance. That said, I have priced hotel rooms on Trivago and then visited the actual hotel site to compare their pricing, which is often offering an internet discount. More than once, I have had a price match or a slightly lower price. Since taxes are based on the price, the combined total price can be enough of a savings to consider further research.

Fairmont Motor Lodge - The fact that this motel has two pictures up of two totally different motels, when only one, the shabby one is actually the real motel is a breach of ethics. So if I were Trivago, I'd stop punting a motel that obviously has no issue with pretending to be something they are not. You will not accept my files as proof, but I still expect this review to be posted, as it's not my fault your system refuses to accept them, when every other company I deal with does.

Please do yourselves a favour and stay away from this Over the Mountain Guest Farm tea garden for we received very poor quality of food and drinks... My husband ordered plunger coffee but received coffee so weak we could actually see through it and it tasted horrible... I ordered Rooibos tea but instead, I received normal English tea! When we received our food, the cinnamon and sugar pancakes were very salty and my husband's griddle cake were like a slamming cake. When we politely complained about the drinks at first they disputed our concern and asked us to rather leave and without making a scene we're leaving in disbelief of what had just happened! Nevertheless we put R100 on the table and just left. We are very disappointed in the manager's attitude towards us as well as the way he handled this complaint. How can this place be awarded a four-star rating by treating it's customers this way?

Trivago you need to be aware of a scam within your site! Will be careful to not go to Trivago again! Do NOT use HotelPower.com -- COMPLETE scam! I booked a hotel with them via Trivago, they took my money then everyday for 6 days I called them and chatted via their website begging for my hotel confirmation number. I also kept calling the hotel and they did NOT have my reservation! When you call HotelPower.com they are as friendly as hell and ask you for 'just another day' to find out what's going on.

In August, I booked a room through Trivago. Because it was my first time booking with the company, I called the hotel 1 week later to confirm the online booking & the room assignment. The hotel said they never received the reservation from Trivago. Bedfinder sent me a confirmation & $709 was deducted from my credit card, but I did not have a confirmed reservation with the hotel. After numerous phone calls & emails, I finally called again tonight only to find out that Bedfinder has cancelled my reservation because they claim that they could not secure my reservation with the hotel. This reservation was for a Summer 2018 event during peak season & now, here I am, 3 1/2 months later without a reservation & all of the remaining hotels are 2-3 times more expensive than they were in August. I should definitely be compensated in some sort of way by Bedfinder/Trivago. At the very least, they should've found me a comparable hotel. This is horrible!!!

I booked a hotel room through Trivago. They charged my credit card for $251. I then received a confirmation email from Cancelon, a third party site. In the email it says that Cancelon will give me the actual hotel confirmation the night before check in. WHAT??? I called the hotel 3 times to make sure they had a valid reservation under my name and of course they found nothing. I called Cancelon and they said they would forward the confirmation over. Of course, nothing received and after waiting a week the hotel still had no confirmation. I cancelled the reservation (even though there was none to begin with). I am nervous now that this scam company stole my credit card info. I'm waiting for a refund on my card now. After a week I will call the cc company and hope we can dispute the fraudulent charge. DO NOT USE TRIVAGO. SCAM.

Beware. I signed up for Trivago Hotel Manager PRO for one year at a cost of £268.83. I was not told in the sales pitch that I would automatically be signed up for the following year (unless I opted out) at a cost of £431.28 - nearly double the price.

I just spent 45 minutes trying to book this room on trivago. The system told me it was "checking for availability". It showed the rate it was available. I attempted to enter my credit card three times and kept getting a message that I entered my card wrong. The message advised me to contact an agent for further information. I finally called an agent and was informed that there are no more rooms available at this rate but for only $15 more or something like that, I could book the room. This is blatant false advertising! If the rooms at the $200 rate are no longer available, your webmaster needs to change it immediately. Then having a message about a credit card issue is doubly deceptive!

Trivago says they find cheapest price for same accommodation, this is untrue. They point towards Expedia and their associates as Expedia is a part owner of trivago, how I know this you might ask? Well I am a hotel operator and I have been testing them, I list rooms through booking.com at lower rate and Expedia at higher rate, Booking.com does not get a mention, so I remove Expedia, Booking.com then gets a mention, I put Expedia back on, and poor old Booking.com is removed again, remember I listed Expedia an extra $15 higher than Booking.com, trivago works for Expedia not for the traveller.

Don't use this service if you travel with pets. I used this search to make a hotel reservation when traveling with a small dog. I used the filter to only show hotels accepting pets, made a reservation, then arrived at the hotel and was told I could not bring in the pet and I could not cancel and get any type of refund. The pet was supposed to stay outside in the car in over 100-degree temps. This is not acceptable. I wound up wasting a lot of money as I could not cancel the reservation. I will never use Trivago again.

Booked a hotel stay with Trivago. Book a room at the Omni Hotel in Pittsburgh. Was charge immediately more than that was viewed on the site. I called to get credited. I was charged $48 per night extra. I was there for three nights. I called and was transferred to a booking site in Germany. They told me they would correct it. They sent me an email. I've contacted them several times with no help. I will never book with them again. Paying upfront on trying to get your money back is becoming impossible. They do not have their own booking website unlike Hotel Tonight which deals with things immediately. I will never use Trivago again. All they are is an advertising site and use bookings.com, that you are European call center.

We tried to book a specific weekend thru Trivago. The website did not show dates unavailable, and when we clicked next - a wrong date was populated, asking if we wanted to make the reservation. Called Trivago's # to troubleshoot. The man kept cutting me off - saying the dates were unavailable in any hotel in Fayetteville, AR, and he didn't want "to get my hopes up". Tried to have us consider Springdale or Bentonville or alternative dates. We didn't want a long drive each day for three days. He kept saying ain't and calling me "Barb", and would not acknowledge my request. Barely able to get a word in edgewise, I corrected him on my name, Barbara or Mrs. ________, and my dates in Fayetteville, AR weren't negotiable. He again cut me off, and I hung up. Hotels.com got the job done.

Trivago service put us in the hands of Cancelon.com. We booked Hotel Name: Hyatt Centric Santa Barbara. Address: 1111 East Cabrillo Blvd, Santa Barbara, Ca.Country: United States. Check in date: Wednesday, 23 August 2017. Check out date: Saturday, 26 August 2017. Number of nights: 3. Room Details: 1 room 2 adults 1 child, ages :[9]. Room Type: Run Of House Double (family Plan)

Booked into Washington D.C. through TRIVAGO. WILL NEVER BOOK THROUGH TRIVAGO AGAIN!! Clean hotel with somewhat friendly staff. But TRIVAGO does not warn you. When you book with this hotel, watch for all the excessive "extras". For example... $45 US/ night for parking + tax! Room charge $22.62/ night + tax... Hotel services fee Transient (?) $19.95/ night + tax. Crummy website that just gives you the absolute basic rate. Should be against the law to lure people with what appears to be a good value. All in per night should be the norm.

I was left in the middle of the blistering desert with my infant son and wife looking for a hotel that didn't exist in a city I had never been to only to find out trivago.com search engine had sent me to a hotel over 2600 miles away. Do not use trivago.com. Their system is horribly flawed. Long story short trivago.com can't distinguish the difference between state, cities or countries. I was looking at hotels in Lancaster California and it booked my hotel for "The Hotel Lancaster" in Pennsylvania. I called the hotel and found out that it happens all the time, not only for their hotel in Pennsylvania but their sister hotels in Mexico and a few other states as well.

We booked a French Quarter Inn in Charleston, SC. They had no record of our booking the room. Then the booking agent tried to put us in another hotel. I paid upfront for French Quarter Inn. They then wanted to refund my money when I was to be there in 3 days. I will not use Trivago again, nor Cancelon who booked the room.

DID NOT FEEL SAFE. LEFT PROPERTY EARLY. DID NOT SLEEP. Cockroach ghetto hotel - Royal Inn Motel, Eureka, California, USA - Trivago booking - full of homeless. The hotel room smelt like a sewer. The Royal Inn Motel, Eureka is a very dangerous disgusting slum property full of ** smoking homeless people. The location is situated in a ghetto part of town. Did not feel safe. Left property early. Did not sleep.

This was my first time trying Trivago. I tried to book a nice weekend in South Lake Tahoe, California with my boyfriend for the weekend of July 28-30th, 2017. I saw an option for a two night stay for $218/night at the Lake Tahoe Resort Hotel, and clicking directed me to their partner site Otel.com. I left the page open while I took a few minutes to discuss the hotel with my boyfriend and check my bank account to ensure I had transferred adequate funds from savings to my checking.

We live in California and booked a hotel in Portland, Oregon. We were charged foreign exchange fees and foreign taxes and the hotel did not have any record of our booking. We tried to get help via the Trivago website, but they offer no customer support. The info for who took our booking had no possible way to contact them - no phone, no email, nothing. We will never use Trivago again.

I booked and paid for accommodation through Trivago to attend a family wedding in the Philippines and as the wedding was being held in the hotel all the family decided to stay there. I arrived at 8.30 pm at the Shangri La Makati and was told there was no booking in my name despite the fact I provided a printed copy of the confirmation. Even though they had a vacancy, not as good as the room I had booked and paid for, the hotel would honour the booking and I was left late at night in a foreign country trying to find alternative accommodation. It also ruined my stay in Manila as the accommodation I found was quite a long distance away from the Shangri La and I spent a lot of time getting between my accommodation and the Shangri La. I was very disappointed that the Shangri La chose to not care about my situation even though I had written accommodation.

I booked a spring break vacation for my family of six two months in advanced through Trivago.com with Presitigia.com only to find out at 10:30 pm on the day after my full refund expiration date (April 1) my reservation could not be confirmed with the hotel. Needless to say I am very upset and may be out of six round-trip flights from Atlanta to Las Vegas. Sure they apologized but that does nothing for me. Oh yeah they did offer me a 10% discount to book another hotel at last minute spring break prices. When I finally got them on the phone at midnight I was told this happen to 50 other bookings as well.

I have booked hotel accommodation through Trivago and stayed at Kochi, Kerala for two days. Got carried away with their advertisement as they assured the cheapest tariff compared to other sites. Hence I booked the room and contacted the hotel reception for confirmation. Without revealing the booking done I casually enquired the tariff and to my surprise the prices offered were much cheaper than what was offered by Trivago. When I narrated this to the staff, he said he cannot help it, as the booking is done online and I am liable to pay the committed amount. Hence I ended up paying an additional amount of 1272 INR for two days stay. So, my advice is that, pls. don't ever use the Trivago site for hotel booking... Do it straight or through other sites. After this incident I get irritated when I happen to see the ad in TV.

Hard-working individuals that took their jobs very serious are what makes you appreciate the travel experience. I'm impressed by the little things that one does because usually they can go unnoticed by others. It's really an individual thing. Some people like to be spoiled or pampered. I cannot judge them.

I was searching for the best prices for 5 star hotels on Trivago (India site) when I stumbled upon a deal that seemed unreal. I went on to select the desired property and continued with my reservation on another vendor's site (redirected by Trivago). Upon confirming the reservation and making the payment, I realised that while I was looking to book a 5 star hotel, I was booked for a guest house (that had a similar name to that of the hotel I had shortlisted). Frustrated, I decided to contact Trivago through their website however there was no response from their end. I decided to write an email to them and hoped that they would help however it took them over 3 days to respond to my email.

I use trivago frequently. I've used other sites in the past but trivago remembers my previous stays and makes relevant recommendations based on my previous bookings. It is the easiest site that I have found. I never fly and having a site dedicated only to booking accommodations means much less hassle when planning a trip. I used to look at several booking sites to find the best price for my accommodation. After a few times I noticed that trivago always had the lowest so now they are the only one I use. I love that they save your info so that it's easier to book the next time. Since I'm always visiting family I always go to the same city and trivago makes it easy to repeat a search.

I was satisfied but have had easier experience with other sites as well as better deals. Normally I use the hotels.com or Travelocity and have found better deals there. Ease of use was fair to navigate the site etc. That was not an issue for me when it came to finding deals and best value for the dollar as I was. I was not satisfied with the costs. They seemed to be overpriced and not of good value. I have had better luck elsewhere. That is an area that I feel needs improvement. Extra services such as accommodations to free breakfast seemed fair. Other than that I really do not recall a whole lot of extra services being offered.

It was easy to use and helpful. They have easy website to navigate. Very fast to book and straightforward, no extras and always have my booking when I get to the place. Tells you exactly what you need to do. Help buttons and easy navigation. Everything is there that you need to know about. Very low cost. Finds you the best prices and they are never too expensive for what you are looking for. The best prices than other websites. They have services for other things like plane booking not just hotel. Offer good deal packages for plane and hotels and that's very important.

Everything went smoothly, it was simple and straightforward. It was hassle free and it didn't take long to find what I was looking for. It was completely easy to use, and it saved me a fair amount of time. It was easy to find a hotel in my price range and ideal location. They displayed a wide range of choices, and the prices were more than fair. I will definitely use trivago again. They display all of your travel needs and directions. It simplified things quite a bit for me. Truly it was a great time saver, plus you know you're getting a good deal.

The booking service is effective, efficient and reliable. The apps work great and make it easy and convenient to do all your vacation planning. Love it. It is very user-friendly with little or no hassle. Once you have your information you can go ahead and plan your vacation and get good results. The cost is well worth it even though there are other options but you definitely get your money worth guaranteed. Essentially, the customers are very important to this business. There are lots of information and things to do in one place which makes it easier to get tasks accomplished. It is very effective and reliable.

Booking services is simple and hassle free. The site was easy, simple to use. The cost was fair, actually, more than fair.

They will go ahead and provide you with the best rates and take care of your flight tickets finding the best rates and at the same time will have a variety of hotels to choose from and great price comparison. When you first go to the website the ease of navigation is so much better than other website. It is clear, precise and has a lot of comparison of prices and choices. The rate of cost compared to others is much lower and very appealing. There are a lot of other website for booking travels but this one is the best. Compared to other the extra services that are listed are much greater than the ones found on other website and are very expansive compared to other. Some of these extra services are not found anywhere else.

I had very specific criteria, and Trivago let me search for a three star hotel in a certain district with the amenities I wanted, and that allows pets. I found the perfect place, and it was in my price range. It doesn't get better than that. All you have to do is enter the criteria for the kind of hotel and services you want. Trivago walks you through the process, so it's easy. Trivago only showed me hotels in the price range I selected. I was able to find the perfect place without worrying about going over budget.

The booking services were very organized and very easy to use. You don't have to be computer savvy in order to work this website. I've never had any issues when I've booked a hotel through this website. This website is very easy to use. All you have to do is look up the area that you are staying, and the website does the rest for you. It shows you a list of hotels in the area, and compares the prices of them as well. The cost is probably the best aspect of this website. The website automatically compares the cost of hotels from different websites in order to find you the cheapest price. So you pay less for hotels when you use this website.

I was offered so many choices and packages. My toughest decision was actually which one to use since the prices were very competitive. I got multiple listings compiled from several sites at trivago in one place. I simply put in my details, my preferences and the site came back with so many choices from several different companies that my only decision was to decide which company to go with. The prices were competitive and I was very pleased with that. I was very surprised at how inexpensive I could find on travel packages. The companies really want your business, so I ended up with a great deal I would never have been able to afford if I had gone to a travel agent. You can choose just one service, or a bundle of services - even from multiple companies working together to get you the best deal. It was basically point and click to get exactly what you want.

Booking services were very easy to use. I booked hotel, flight and a car rental with very little effort and was provided with a variety of different options along the way. Service was very easy to use and I ran into little to no issues during the process. The only thing I'd recommend is a step by step process on booking flights. Cost was compatible to most competitor sites like Expedia, Travelocity or Trip Planner. Very similar options were available compared to other services and I was able to find a good rate in the end. I booked a show and dining in Las Vegas as part of my package and it was very easy to see all the options available. Car rental was also quite easy, but had some limited options on shuttles.

I used it to find and book a very nice hotel and at an affordable price! It was easy to use and very helpful! It also gave me a wide range of options to better make the right decision for my travel needs! It was very easy to use. The directions were simple to follow! It was clear and simple to understand without any trouble whatsoever to navigate the booking process! It truly depends on what you're looking for and the price range you're looking in but I would say that it offers a wide range of affordable accommodations! They offer a wide range of extra services! I would say that they probably offer more services than most other sites! I was pleasantly surprised by what they offered!