Royal Holiday Reviews

I bought this horrible vacation package. After I figured out it was a scam, I tried to cancel with them, and they wouldn't let me. It was only 1month in. I put down 5,000. And I am currently working with an attorney from Florida who does time share cancelation and it's been year and I haven't gotten released from my contract yet and she said I won't get my deposit back.

High pressure sales pitch taking up an ENTIRE DAY of my vacation! I reluctantly agreed after I even excused myself to go cry in the bathroom! Ever since I have returned from my vacation I am unable to reach anyone to help me with use of my account, I have moved and cannot update my address, I have emailed and called and there’s never an answer to the phone calls.. just on hold, never a response to emails. The actual resorts and services promised are 100000% NOT what I was sold!! I am disgusted and feel defeated. I signed up in hopes of being able to provide my children with a lifetime of vacation memories and I have not even got to first base with this scheme! I want out and I want my money back!!!! Please help if anyone has any information for me!!

DON’T BUY ANYTHING FROM THEM!!!! How about you actually deliver on your promises? How about you don’t lie when you sell your membership? They lie, take your money, and don’t give any privileges! We bought their membership and get nothing in return. Food in their hotels is crap, rooms are stinky and horrible, even beach cabanas are not available, you have to pay extra, and they don’t even do anything about it. Total money grab! Avoid them and their hotels at all cost!

They will offer you everything. Walk away! Huge scam. Not worth the free massage or whatever they offer you. Don't agree to the tour. They will show you the VILLA, that you will never stay in; offer free pick up, low rate air fair, best services, restaurants that are not included... I could go on and on.... These people are lying. You will get stuck in the worst, tiny, old rooms. When you ask about the Villa they promised they will tell you, sure you will need to upgrade your plan for only tens of thousands more then you paid. $30 000.00 in and only a couple of shitty trips. Just don't!

Horrible club! Do NOT join! We were on 20/20 years ago! Look up Royal Holiday 20/20! All they want is your money! Booked 1 time & did not get the suite that they promised! It was like a room at Red Roof Inn! Because of 20/20, we got our contract cancelled & full reimbursement!

Same as with most of the others giving feedback. Almost no destinations remain from when we bought, except for Mexico and South America. Cannot navigate their web or app to ever even see when something is available. Cannot carry hardly any points over, and can't use them to rent anything. Don't even think about finding anything in London or NYC... So ready to be done with this. Looking at how to break and walk away. Worst part - when we originally bought, the sales person called me at 2 in the morning and was trying to get me to send him bail money because he had been thrown in jail in Ixtapa. He basically said that the timeshare we were trading in would have the paperwork lost if we did not send money. What a great company.

I would advise anyone looking at buying into the Royal Holiday Vacation Club to run as far and as fast as you can! We originally bought 30,000 points in 2006 and upgraded to 70,000 points in 2011 and paid $1.00 a point. That’s right, we paid $70,000.00 for our membership, and the contract was for 30 years. Booking and availability has become more difficult and unavailable but the real clincher is the increasing yearly maintenance fees, retiring, and getting divorced. We no longer can afford to travel but are locked in to paying yearly maintenance fees with no way of getting out of our contract. You can’t sell it and can only transfer “ownership” if you pay RH a transfer fee and only if RH approves the new owner. If they don’t pay the maintenance fee RH can come after you again!

We were not sold on the full timeshare so they offered us a one-time points buy. Do not take it. In front of the man I told my husband that we could always make it to Florida and use the points if we didn’t get around to the all inclusive and the salesman agreed. After actually looking into it I was blocked into 5 resorts and only all inclusives (or pay around 1200 to purchase the “other” points). They also had BIG drawbacks for us personally, so I am not sure if the salesman had no idea what he was selling or if they intentionally keep it to themselves. We have 6 kids under 8 and everywhere requires we pay for two rooms (which is ok) AND pay adult food rates for 4 of us. They write “maximum” of 2 adults per room but they actually mean “minimum” of 2 adults.

We have been members for almost 30 years, big expensive mistake. Hard sales tactics, real nice until you sign the paper then you are another number. Yearly maintenance fees go up, food quality goes down and does the maintenance on the hotel, top shelf liquor my ass, don’t do it. It’s a 30 year commitment that will drain you, don’t fall for the sales pitch cause it’s not true.

Beware of the Royal Holiday Club and its app. Last night I was reviewing properties to see availability of one. I entered the dates and property. It asked me if the information was correct and if to proceed. I clicked on that and the next screen showed the reservation was made, even without any confirmation. I immediately tried to reverse this as I hadn’t yet confirmed it but it wouldn’t reverse the reservation. I checked my account and it showed it as a reservation with points deduction.