Royal Holiday

Royal Holiday Reviews

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Overall Rating
3.3 out of 5
See all 319 reviews

About Royal Holiday

Royal Holiday gives its members the possibility to travel to over 180 different destinations. From flexible and convenient travel options, Royal Holiday allows you to spend memorable times with your family.

Whether you are looking for a hotel, villa or a cruise, you can rest assured that with Royal Holiday you will be able to find the option that works best for you. Contact us today to start planning your next vacation!

Royal Holiday Reviews

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Page 1 Reviews 0 - 5

Reviewed April 20, 2023

My recent stay at the Royal Holiday Vacation Club’s resort of Hacienda Jurica was breathtaking, and I highly recommend it. The accommodations were large and well designed, the restaurant had delectable food, and the staff was attentive. I will use them again during my next vacation.

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Reviewed March 6, 2023

We made My Place Zocalo our home away from home when visiting Mexico City. It served as the perfect home base for us as we enjoyed all of the activities and attractions the city has to offer. We really packed a lot into that week and left with the feeling that we could still return and discover more.

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2023

    Everything was so nice and we were so taken care of. Our whole family was able to come this time and it was an awesome time had by all. We have never been able to do this before so it was well beyond simply a treat. It was a family memory that will last us a lifetime.

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    Customer ServiceProcess

    Reviewed Feb. 5, 2023

    I gave Royal Holiday a call one day after hearing some friends talk about the program and how much they loved it. I had to do my own brand of research before feeling comfortable with this process but man am I glad I did. We went on vacation to Mexico and it was an absolute dream.

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    Reviewed Jan. 5, 2023

    Our holiday gift to each other this year was a Royal Holiday vacation. We agreed that our stay in Mazatlán was the best present either one of received by far. It was our first time leaving the country and we had fun. We wish to visit another location when next.

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    Contract & TermsSales & MarketingStaff

    Reviewed Sept. 22, 2023

    As soon as you see this people coming to you with a smile, bigger that the cat of Alice in Wonderland, you better say NO, NO and NO. Don't take any, any offer from them. Before rip you off with promises beyond your reason, the salespersons will be the most agreeable, lovely, polite and tender people you will ever meet. After you sign a dark contract and submit a very substantial amount of money-requisite for their lion's slice-and them keep doing monthly payments and an annual over thousand dollars yearly fee, the reality got nothing to do with their promises and fairytales. Eagers to take you out your money, horrible customer services, lies and more lies, all the personnel dogging you and avoiding when is a matter of solving the issues.

    Their Hotelery system is poor, lame and with zero respect for their club associates. Always trying to find a good lost soul to get it trapped in their scam factory. Please, you better do a reservation with Expedia or Booking instead of having anything to do with this crooks. After paying over 12.000 dollars in less than a year and half you will see the big difference with other, no so wannabe companies. My best advice is to avoiding and running away as soon as they approach to you saying that they are willing to give you a "GIFT", again, please, go with other companies that don't work with contract or any obligation, because the results will be hundred times better. PS. I just put one star due that this system does not allow me to rating with minus twenty five stars.

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    Contract & Terms

    Reviewed July 22, 2023

    Was told and given a booklet of hotels included and was told it was similar to the one I was staying at and everything was included and it is not. Verbal agreement was a lie and make it impossible to cancel.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed June 29, 2023

    What sales person sell you is not worth any hard earned money. You can find best deals by yourself beating the cost you obligated to pay them. There is only one Account executive assigned to us and that too is very slow in response. Money back is not an option after 5 days which is not enough to think because you probably be in vacation that time. They are running a scam. Don’t even say yes to go to sales meet, it’s a costly trap for a very cheap offer they might be giving you!

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    Customer ServiceContract & TermsCoverageSales & Marketing

    Reviewed May 26, 2023

    We punched our membership back in March 2023. We were sold on all of these great hotels and nice rooms and benefits. So far our private booker has only called us twice and can answer anything. After finally getting accepted to log into the website we realized everything we were told was not true. I have tried several different times to contact them. In our contract it says we can cancel at any time, this doesn’t seem to be true. Customer service at Royal Holiday told me we only have 5 days to cancel once we sign. We were still on holidays and not access to the site. We were insured that we can cancel anytime and states that in the contract. So since April I have been trying to cancel and they won’t let me. This was a 30k learning lessons. Don’t trust anything they say or reviews on this site. It’s all a scam. All I want is my money back. But they won’t talk to me.

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    Reviewed April 2, 2023

    The La Rinconada was outstanding in every possible way. The personnel were really helpful and courteous, and the facilities were of the highest possible standard. Both the beach and the pool were incredible features of the resort.

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    Royal Holiday author review by ConsumerAffairs Research Team

    Royal Holiday Vacation Club offers memberships that let you travel to nearly 200 destinations in over 50 countries. It has over 100,000 members and has been in business since 1983. Royal Holiday Vacation Club is a subsidiary of Park Royal Hotels and Resorts.

    • Destination choices: You can choose from a wide variety of destinations to visit as a Royal Holiday Vacation Club member. Options include Buenos Aires, London, Paris, the Poconos, Orlando, the Dominican Republic and hundreds more.

    • Cruises: You can use your membership points to take a cruise. Cruise line options include Carnival, Princess Cruises, MSC Cruceros and Australis.

    • Special deals: Royal Holiday Vacation Club has special discounts so you get more bang for your Royal Holiday points. You can visit the company’s website to see current special offers.

    • Flexible: Unlike a timeshare, you can use your points at any destination at any time. You’re not locked into a particular location or schedule.

    • Blog: Visit the company’s website to read several blogs. Royal Holiday has blogs for travel, destinations, news and jobs. The blogs offer helpful advice about traveling for everyone, not just for vacation club members.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Royal Holiday Company Information

    Company Name:
    Royal Holiday