Quality Inn Reviews

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About Quality Inn

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Quality Inn delivers hotel accommodations with complimentary breakfast, free Wi-Fi and business centers, catering to both leisure and business travelers.

Pros
  • Good breakfast options
  • Affordable pricing
Cons
  • Poor customer service experiences
  • Cleanliness and maintenance issues

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Quality Inn Reviews

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    How do I know I can trust these reviews about Quality Inn?
    • 4,809,248 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 6
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 1, 2025

    My Chuck wagon weekend went so good because of this hotel. We will be coming back. Had very good breakfast, easy to go and staff was very friendly. The wifi was very fast and Jason went ahead and guided me through. He was very happy to take care of us as he also helped with our luggage. Guys Chuck wagon is amazing and I will always come back. The rooms were very clean and easy to access.

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    Verified purchase
    Staff

    Reviewed June 18, 2025

    We recently stayed at the Quality Inn @ 828 Wheat Drive in Bozeman Mt. We were completely satisfied with our experience. ** made sure that everything was taken care of immediately with a smile on her face. It was a pleasure to have such a people person at the front desk. The breakfast was well maintained and plentiful. We’re gold members and usually only stay at Comfort Suites. It was so refreshing to actually enjoy Quality Inn & Suites thanks to **.

    A Satisfied Guest

    Connie

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      PricePunctuality & SpeedStaffRatesValue

      Reviewed June 12, 2025

      A great Stay with Amazing Ocean Views & Fantastic Service from Gina! **4/5 Stars - Would stay again in a heartbeat!** Just returned from a fantastic stay at the Quality Inn Daytona Beach Oceanfront, and it truly exceeded my expectations for a value-driven beachfront hotel. The location is absolutely **PERFECT**. Waking up to the sound of the waves was awesome and access right onto the beach meant spontaneous walks, sunrises, and dips in the Atlantic were effortless. You simply can't beat falling asleep to the sound of the surf! Our room was clean, comfortable, and exactly what we needed. It had all the essentials (coffee maker, fridge, microwave, good AC, TV) and was well-maintained. The property itself is classic beachfront – not overly fancy, but clean, functional, and perfectly positioned. The pool area was great for a quick cool-off with a fantastic ocean view.

      **Now, the highlight beyond the amazing view: Gina at the front desk!** From the moment we checked in, Gina was an absolute delight. She greeted us with the warmest, most genuine smile and immediately made us feel welcome and valued. She was incredibly efficient, explained everything clearly, and took the time to answer all our questions about the hotel and the area with local knowledge. Her positive energy and friendly demeanor are truly infectious! Every time we passed the front desk, whether it was Gina or another staff member (who were also friendly!), Gina remembered us and checked in to see if we needed anything. She went above and beyond to ensure our stay was pleasant – that kind of personal touch makes a *huge* difference. Gina is a true asset to this hotel!

      **Why we loved it:**

      * **Unbeatable Oceanfront Location & Views:** Direct beach access, stunning views from most of the rooms.
      * **Great Value:** Excellent price for an oceanfront property.
      * **Clean & Comfortable Rooms:** Had everything we needed for a relaxing stay.
      * **Friendly & Helpful Staff:** Especially **GINA**! Her hospitality was exceptional.

      * **Convenient Amenities:** Pool, free WiFi, parking, breakfast included.

      If you're looking for a clean, comfortable, no-frills hotel *right on the beach* in Daytona with incredibly friendly service (ask for Gina!), the Quality Inn Oceanfront is an excellent choice. We felt it offered tremendous value for the prime location. Thanks to the entire team, and especially to **Gina**, for making our stay so enjoyable! We will definitely be back! **Highly Recommended!**

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      Staff

      Reviewed May 17, 2025

      Excellent service from these two, Linde and Kylie…From check in to check out, great service. No stone left unturned with hospitality and service. You can see that service is their priority. From helping with smooth check in to leaving, either one was ready and available to go the distance. Also, very knowledgeable about restaurants in area to shopping. Readily available and easy to understand.

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      Reviewed Dec. 21, 2025

      OMG only stayed in a couple of them on my way to Florida but there was no quality there. Outdated and both needed to be remodeled. The one in brooksville stunk badly and was dirty. Loud people fighting in the parking lot was totally ignored by mgmt. Wouldn’t stay there again if it was free.

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      Customer ServiceSales & MarketingStaff

      Reviewed Dec. 19, 2025

      This place is a joke! They false advertise about the pool. They have a working pool and do not want to spend the money to heat the pool. That was said by their own employee. I stayed there for months and months at a time and the maids did not come to my door one time to ask if I needed clean linens or clean towles. When I would ask the front desk worker Í always got the same response. They are being washed. The owner literally makes up new rules as she goes. She is rude and has no customer experience whatsoever.

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      Verified purchase

      Reviewed Nov. 17, 2025

      Maria this lady has no respect. I get it why she might be upset but there’s a way she could talk to people. Don’t talk to me like I’m a dog. That’s how she was treated me. If I did something wrong tell me instead of treating me like a shit. I have no respect for you guys.

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      CoverageTechMaintenanceStaff

      Reviewed Nov. 17, 2025

      Probably the worst quality in I've ever stayed at. The room was dirty, stains on the bedding, dead cockroach in the drawer, cobwebs in all corners, rust in the tub and in the sink. They replaced the three mirror with a single and didn't bother patching the walls. There were holes in the on the whole room was dirty and the TV did not work. The internet was not usable. I asked for a new room and we were moved to another room that was a little better but still not quality. In both rooms the table was unsteady and One Table leg was ready to fall off. The hair dryer did not work. Obviously the room was not checked by the housekeeping Department before allowing us to use the room. The night staff was nice, the rest of the staff seemed non caring and annoyed by me asking for help with the internet and television and housekeeping issues. And of course the photos would not upload.

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      Customer ServiceStaffHonesty & Transparency

      Reviewed Nov. 3, 2025

      HORRIBLE customer service! Shay was completely rude and unprofessional. She talked down to people like she had zero respect for customers. Honestly, someone with that attitude has no business working at the front desk.

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      Verified purchase

      Reviewed Sept. 9, 2025

      Arrived at 3pm to check in and there was no coffee made. The coffee was never made the 2 days we stayed. The cable never worked. Cracked floors and so many unknown stains on the floor and walls. Do not recommend.

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      Quality Inn Company Information

      Company Name:
      Quality Inn
      Website:
      www.choicehotels.com