Quality Inn Reviews

As a former housekeeper I was blown away with how rude the staff was this morning. Check out at 11 but yet beat the door down at 930 and at 10 front desk nowhere to be found. I’ve never stayed somewhere where the workers are so rude.. there was water in the bathtub, hair in my bed, dirt in the floor between the door and the wall. Very unpleased.

Stayed in Kingston Ontario Nov 2, 2024. Room was dated & dark. Carpet on floor was wrinkled / folded, the dryers in the washroom were very poor and took forever to drain, front desk says that happens. They also charge for parking!

My spouse and I had an unbelievably rude experience at the Quality Inn at Taos New Mexico. We inquired about a room on 8/21/24 a little after 8 am. We were trying to take care of a few things before checking in including getting our member info (and diabetic care). My wife mentioned her diabetes and disability. But after just a few seconds, we were denied the room and literally chased away up to the parking entrance. The man invaded my wife's space very inappropriately. And she has a disability. It looked like they only had a few rooms filled, so you would think they would have wanted the business. This was borderline traumatic. We both put reviews on google and TripAdvisor.com, as well as separate reports to the Americans with Disability Act and FTC. We also contacted the corporate office at the end of our trip.

Overall we were pretty pleased with the room. TV screen was a little smaller than expected, and the bathtub was older. We enjoy Q.I.'s breakfasts but we were sadly disappointed when we arrived at the breakfast room the following morning, which was by the front desk. We walked in and greeted the clerk. We proceeded to the counter to enjoy another Q.I. breakfast and to my amazement, no eggs, no sausages, no orange juice. WHAT? The clerk behaved like everything was normal. No explanation until I asked her what's up. "We're all out". I'm upset she didn't prepare us for what we were about to discover. When we entered the room why didn't she say "I'm sorry, but we ran out of these items...." Who runs out of the main ingredients of a motel breakfast? No orange juice??? Actually, no juice whatsoever. Those juice spaces were filled with water. I'm hoping this is a very rare occurrence. If it is, I would still recommend this Q.I.

Blytheville Arkansas QI; stay away!!! Our reservation (from two weeks before) was screwed up, the room was dirty with a rip in the carpet, grout in the (smurf size bathroom) tub was moldy, the desk chair had weird stains and to lean back meant just that...go back. We had driven over 10 hrs and looked forward to simply relaxing. The 7 channels we were able to receive were grainy at best, basically we had 1 channel. The front desk person smiled, said she'd put in a work order for tomorrow. Never, never again!!! BEWARE!

I arrived Monday evening for a 16 stay. As I entered the room I noticed the inside of the drawers are dirty. Little specs of something in every drawer. The bathroom was dirty. The walls of the shower are filthy, there is hair in the tub. There was a dirty washcloth hanging on the shoes curtain rod. Good only knows how much filth I can't see. I freshly with it for the night but left by the sink some used towels and assumed the bathroom would be cleaned the following day. I came back to my room after work, approximately 8 pm. I found 2 new towels on a chair. The bathroom was in the same condition. The bed was not made and the rug.

We stayed at the Quality Inn in Midtown Savannah. It was filthy and reeked of cigarettes and **. There were also permanent residents living there hanging outside the rooms. I was fleeing a hurricane and booked due to price jacking as this was the only decent price at the time. The other hotels were asking three to four hundred per night. I left after 3 days with a terrible cough and upset stomach. This place was disgusting.

On September 2024, I have booked (with Priceline) a one bedroom with 2 queens beds at Quality Inn Motel in Havasu Arizona. When I arrived at the Quality Inn Motel, I was given a faulty key to the motel room, after waiting for 45 minutes the front desk personnel notified me that he could not fix the problem, he then recommended a room with just one bed (I paid for 2 beds for 2 people). The one queen bed room was completely nasty with dirty pillows and dirty bed sheets. It looked like someone just got out of bed there.

Staff pretty much sucks. The lady who was at counter in the morning was on her cell phone on a personal call swearing and being very unprofessional. We checked out two days later because we just needed a short stay. Was waiting for deposit to go back on card and finally talked to someone today and said we weren’t getting deposit back because we smoked in the room and stained the towels. #1 I picked up 4 butts from behind table which means the room wasn’t cleaned. #2 I don’t use hotel towels so we didn’t stain nothing

Last night we stay at Quality Inn due to the storm coming. Our night there was horrible the bed linens were wet. The bathroom was dirty, the shower had mold and hair all in it. We didn’t use the shower but I did clean the rest of the bathroom. When I took the sheets off the beds the mattress covers had bed bugs poop all over it. Around the bed was roach poop all along the baseboard I didn’t want to stay there but we didn’t have nowhere else to go. The room had an awful smell to it. You couldn’t watch tv because it kept going off. Me and my grandson was up all night because the bed was very lumpy and we was making sure that nothing crawled on us. It was six men standing in the hallway talking so loud. We checked out at six this morning that’s when my husband tells me that they charge him 105 dollars for that nasty room. They offer breakfast but I would not eat out of that place when your rooms is filthy.