Choice Hotels - Econolodge

We was there 20 June 2017. Before the last 27 years we always loved them. Now in Wade, NC, 3945 Goldsboro Rd, we got the room. The first room the hard floor never washed the last 6 months. Bed was very dirty, not changed and the coffee pitcher had a 4 weeks old mold coffee there, but the cleaner like some tip, I gave to her. Better you cleaning. The second room was ok but tv, telephone, alarm clock was not working. Get my tip too. Morning we find out the manager is all week on the GOLF TOURNAMENT, and nobody replace it. Why?? Besides we had to pay 20$ more for king size bed. We never ever had to pay extra money. It's truth. Nothing last forever. We find on the way home; HOLIDAY EXPRESS INN and 15$ more than this garbage dump, and breakfast, SO GREAT LIKE LUNCH. Please never ever stay ECONOLODGE AGAIN. Thank you.

I will never go back to this hotel ever in life again. Usually the staff is nice but the manager's wife who was an elder Indian lady was super rude. In the morning when we went for breakfast we told her "Good morning" she only stared at us and didn't reply. When I took my kids to the pool we asked for extra towels. She asked what room we were in and stated I only have a king size room and didn't pay for that. I was floored. I told her I would pay for the extra towels. She was very rude and disrespectful.

I had been a faithful customer to them for almost a year so she knew I was a regular. When I called and complain the manager only said he will talk to her because he wasnt there so he has to talk to her and see what she says. That is some straight bs. Their room are not even up to code standards. To be frank I feel she was racist.

I can't believe this place is open. First thing is they said they had 4 rooms left and they had 60 or more open. The price was over 200. Hell you can get something in Vegas for a quarter of the price. The place is outdated and dirty, bathroom light doesn't work, dirty tub, hanger on wall broken, and it's musty and smells... GROSS!!!

I am so utterly disgusted in the fact that the Econolodge located in Carrollton GA is still in business and nothing has been done or investigated regarding all the bad reviews on their website. I have stayed there and it's a horrible place. For one the property needs an overhaul badly inside and out. They have infestations of roaches and they have so many rooms that have bed bugs. And when it's brought to the attention of the what is called manager it's pretty much ignored. If you're lucky enough not to get cursed out and banned from the property she will smile in your face and bellow out her plans to make it right and give you tons of apologies but when you leave she laughs and goes on to what she does best which is nothing.

The manager is very angry acting and very volatile. The employees act afraid of her and she berates and belittles them in front of guests. The particular few nights we stayed there we complained so many times about the roaches, about people hanging outside, no tv remote, our sheets had blood looking stains in them (so we went to Walmart and bought our own) but all of our complaints were ignored. Late in middle of the first night we began to smell marijuana very strong coming from the room next to ours and we also called about that. The next morning I went in to speak to the manager and she first got irritated that I even came to her and then she assured me she would handle it.

That next night we started smelling it again and cars were coming and going so we started to peep out to see what was going on and we actually saw the manager going into that room and she didn't leave out til that next morning around 10 as we left for our game. When I approached her and told her I saw her in there that night she says to me, "Oh yes. I stay on the property a lot and that room is reserved for mgmt." Totally forgetting that I had complained of the marijuana rolling out of there. I was dumbfounded. So in doing some talking to people who live there and some of the desk clerks that seems to be normal activity.

The manager has her father who is an opiate addicted junkie that uses needles to shoot up in his live in room there working as maintenance. Which explains why the roach treatments and bed bug treatments and broken beds or windows or lamps are just not getting fixed. And as bad as all of this is it only scratches the surface of what all is going on. There are rooms that have full families living in them full time with 3 or 4 dogs. There are women who are out there soliciting prostitution and drug dealers lurking. It's so sad.

So after the second night we decided to cut our stay short but went into the lobby to get coffee and a muffin before leaving out and the manager was actually there that early which shocked me but when I began to check out and tell her how the whole experience was she got so irate. She told me if I didn't like how she ran her property that I could take my ** to another hotel and that she wasn't going to kiss anyone's **. She even said for me to go ahead and try to call and complain on her cause many many have tried and nothing has ever been done. She tried to say she owned the property but I'm not so sure of that. She said Choice was a crap show company anyways and she didn't care if they pulled their name from her property.

So I attempted to make complaints and make complaints but the confirmation number she originally gave me is saying it's not valid so I'm sure she fixed that somehow. The desk clerks told me that she would go in and change things so really bad complaints were filed that she could get rid of them and she also would go on the site herself or have one of them to make a good review to help boost up her scores. Anyways that's my complaint and I can only pray that someone in the whole Choice Hotels team somewhere will bring a stop to this horrible place carrying their otherwise good name. We shall see. I have made many attempts. Please do what's right.

I checked into the motel in Sedalia, Mo. To start several things were broke in the room. The exhaust fan in the bathroom, the microwave, Power outlets. I sat on my bed and it broke. I went to the front desk and told them what had happened. The manager asked me if I had been jumping on the bed. I am 60 yrs old. No I haven't been jumping on the bed. She did change my room but rude comments from her were not needed or appreciated.

The Econo Lodge on Providence Highway and affiliate with Choice Hotels located in Sharon, Massachusetts is far from an adequate place to stay and enjoy a visit to the Boston area. The hotel clerk and staff are far from friendly and the rooms do not look like any of the pictures from the online website. The bathroom and vanity area was full of hair and soap scum, microwave was filthy with food from the guests and or guests from previous stays and it looked like the freezer and refrigerator had never seen a day of cleaning. We chose this location because it was one of the cheapest rates for Choice Hotels in the areas. Mind you it was over 100 dollars a night's stay.

Upon telling clerk about all the problems, they just brushed it off and didn't offer any compensation. Choice Hotels International really needs to look into their franchise properties. Hotels are a place where guests stay for vacation, to visit family, etc. As myself working in a hotel the guest expectations have not and will not ever be met at this location and it is not recommended. My pillowcase had pen marks all over it for God's sakes. I know the CEO of Choice Hotels went undercover to some of his hotels on the popular TV show, Undercover Boss, but obviously not enough digging happened during his findings. Not acceptable and will not be choosing Choice Hotels until something is done about my stay. Vacation to Boston was ultimately ruined. Thank you Choice Hotels.

I stayed at the Choice Hotel (Econo Lodge) on Queen City Drive near the airport in Charlotte, North Carolina when a mirror fell off the wall. I informed the desk clerk and she stated that the hotel did not have anyone to clean it up, I would have to do it myself. She did not have any other rooms for me to switch over to either. That same desk clerk gave me a broom to remove the glass and told me that I had to get it up myself. There was at the time a maintenance person that stated he was tired and he was not cleaning it up. I had just checked into the room and asked then if I could speak to the manager. Once reentering the room and moving all my belongings to the front of the room, a piece of the rest the mirror cut my hand. I immediately went back to the desk and explained what happened and they said that they had a room for me then. I had to go to the emergency room to get 8 stitches.

I addressed it with the manager the next day, Dhi ** and has since been trying to get in touch with her and no one has given me a call back as of yet. I needed someone to take care of this situation so that I can get this resolved with the hospital. As often as I have stayed at this location, I am taken aback by the customer service and the lack of concern for the guests. In the future I hope that when an issue like this is presented that it will be acknowledge in a timely manner. I'm still taken aback by the lack of response.

On 01-12-17 I checked into the Econo Lodge in Fallbrook Ca. Upon arrival I found that the parking lot was tight and not designed for the size of vehicle I was driving (full size Dodge pickup). After checking into room 107 we found that the doors did not shut tight and had to be double locked to hold tight. In the bathroom there was a lack of ventilation which could account for the large black stains on the ceiling above the shower.

The next morning when I went to the office for breakfast there was no orange juice. It was empty. There was no pastry, or bread for toast. The desk clerk had to be called to remedy this. (This was at 745, it is supposed to open at 700am and should be ready.) We left the hotel and returned at 7:30 that evening. When we entered our room we found that it had not been made up or cleaned. Housekeeping had not even entered the room. When I went to the office to ask why it was in this condition the first thing I was asked was "are you sure". I explained that the room was UN-touched and he, the clerk, was welcome to come and see for himself which he declined. He then asked If we had left the do not disturb sign out. I told him that there was not even a sign in the room. He advised that the problem would be addressed with housekeeping the next day.

The next day as we were preparing to leave I went to the office to check out and get my receipt and found the office closed with sign on the door that said go to night check in. The office is supposed to be open at 7:00am. At this time it was 7:20. After ringing the night bell several times a man appeared and told me to come back later. I told him that I wanted to check out and get my receipt. He stated that he would get someone.

After a few minutes he returned and attempted to open the side door which he did with some difficulty. He asked what I needed and I told him to check out. He asked what room and I told him 107. He asked this question 7 times and left the desk going to the back 3 times stating he needed help with the computer. When he finally got my receipt it was almost 30 minutes. I have been in law enforcement for over 30 years and have observed a lot of people and it is my opinion that the way this person acted and looked he was not that way from lack of sleep. My wife and I travel a lot and try to always stay at a Choice Hotel. Be assured that we will no longer pick an Econo Lodge.

Econo Lodge 601 Ocean Boulevard Myrtle Beach South Carolina. First room they put us in I killed 11 cockroaches in less than 30 minutes, taking them to the front desk in a Kleenex, putting them on the counter for everyone to see. The clerk was in total shock. At first she only offered to go spray the room this horrible smelling stuff. My mother has COPD and could not stand the smell of the spray. The carpet was filthy there wasn't no way we would take our shoes off and walking across that carpet - candy smashed into the carpet.

My service dog would not lay on the carpet. She refused to sit. She didn't even want to lay down on the bed. The bed skirts had white bodily fluids that were clearly visible. The bathroom has black mold around the tub and the ceiling behind the door room smells musty and moldy. Meanwhile this hotel is supposed to be 100% smoke-free. It is 100% smoked in both the rooms they tried to show us. Smell horrible cigarette smoke. The second room they showed us again carpets were filthy. The rundown not anything that I would expect any person and let them stay in those kind of conditions.

The outside of the hotel in the hallways were filthy trash on the floor with dirty paper towels and rags laying around, cigarette butts in the hallways smashed into the carpet, rusty and moldy doors. I demanded a hundred percent of my money in a refund and we left. Shame on Clarion Hotel website of saying this Motel had a four-star rating. In the pictures they have posted on the website are clearly not of the rooms in that hotel. I felt like I had been lied to and deceived to get us to stay there and find out we were not in a well maintain hotel.

I made a hotel booking at Econolodge through Choice Privileges online. It has a fill up forms which I made. After I filled all the necessary information it didn't gave me a chance to review my purchase before confirming my reservation. It just confirmed everything and I was immediately calling the every number they have to change my date because it had a different date from what I wanted to book. In filling up the information it gave me only 4 to fill up my booking. 1 my information, 2 my address, 3 credit card information, 4 choice of being a Choice Privilege then submit. But it didn't have a clear review of my booking. Once I hit the submit boom it went right through the confirmation.

Shouldn't I deserve to to have a clear review of my booking before confirming any booking. It is deceiving in any person who do not know much of computers and doesn't know what it is suppose to be. This Choice Privileges doesn't give you a choice nor privileges, just making money who doesn't care about the customers. Even the people that I talked with are rude and they made wait for long time. They don't even want me to talk with their supervisor or manager. I called the reservation center and explained everything but they are not helpful enough and they are rude. I even called customer relations but same results.

I stayed at Econo Lodge in Fredericksburg based on Trivago's smiley face rating and the price, set by Priceline.com. I stayed 10/14/16. We checked in late that night and the room had a foul smell and the carpet was wet. A large bug crawled across the wall. We opened the doors and windows to air out the smell and tried to sleep there as the town was sold-out. At 4 a.m. we could no longer sleep comfortably and I asked for a refund. They agreed to do so through Priceline, which sent me a confirmation that my refund will post to my bank account in 5-10 business days. I am happy that we will be refunded but I cannot recommend a hotel that I believe was fumigated shortly before our arrival. The manager also claimed that I had to leave at 4 a.m. after we received our refund which was obviously not possible.

I stayed in this Econolodge from 9/29/16 to 10/2/16. I was very unhappy with the room. It wasn't clean, the bathroom was dirty, the tub had a dirty ring around it, the floors hadn't been cleaned. There was urine around the base of the toilet, the electrical plug was hanging out of the wall and there was black mold around the ceiling above the shower. The whole room smelled moldy and musty. Complaining did no good. I will NEVER stay at this place ever again and would not recommend it to anyone. The breakfast area was bad, the waffle maker didn't cook waffles all the way, toaster wasn't working.

We go to Bear Lake every summer and try to stay in a hotel on our way there. We've stayed at this hotel twice and haven't had anything bad to say. It's priced right if you're on a budget but well managed.

I called Econo Lodge and asked if they took AAA card. The girl said "no but come in and we can make some kind of a good deal." When I get there no one knows anything about it. I asked to talk to Sueanne, who told me that, the receptionist said she would call her. She called her about 7 times, kept telling me she did not answer her phone. I said I would wait until she contacted her. I would of stayed at different hotel except I was told I would get a good deal. I sat in waiting room for 30 minutes, then a guy said she was there, she was outside behind the hotel. They told me to walk outside, go around building and find her. I go back there they are girls standing there and just ignored me. I asked for Sueanne, she said she forgot about the deal.

I told her I was upset so we went in hotel and she said she was gonna ask her boss. They go behind closed doors, approx 15 mins. Later they would make a deal if I stay in the old building which was disgusting. I said no. So then I get charge $40 for upgrade. Got to room, the stench was so bad I got sick in my stomach. I prompted the door open till I went to bed. I was in a front room right across from a truck stop. Loud trucks all night, I didn't sleep at all. I get home and $150, $39.95, $10.90 were charged to my account that I was never notified they were gonna do. Put my checking in negative. Bank charged me $35 each for overdraft fees! I called them he said I smoked in the room.

I'm not a smoker, a trash can had cig butts in it that was part of the stench in the room. The $10.90 he said I stole pillowcases. There were none on them when I got there! I asked for refund, he said no. I called my bank and filed a dispute. He did refund $150 after bank contacted him. Now there's a review on their page under my name that I did not say. I tried to change it but I can't, seems I'm blocked. I got bed bugs and had a severe reaction. Went to my doctor for help and I pay out of pocket, had to get meds. To get rid of it, I had to have my house exterminated for $750. I'M PISSED.

A friend and I made a reservation at this hotel when we had a dog show on the Cape. The room was $69 a night, at first appeared clean but worn. HOWEVER, the toilet eventually overflowed, the sink took forever to drain, and the TV had one working channel and there were spiders in the bathroom. Yuck! We walked our dogs at the end of the building, where we saw two broken air conditioners, two refrigerators, and a toilet. There was also trash all over the place. It was gross!

In the morning we went to the office to request another room, and that's when we found out that, even though the dogs weren't staying in the room with us, we would be charged $25 per dog per night. Why? They were on the property. According to the woman at the desk, this is standard practice at all hotels on the Cape. We checked out, and sure enough the bill showed $69 for room and $50 for dogs that stayed in the car. Seriously? We went next door to the Days Inn, where we got a room for $99 a night. Pets are not allowed, but there was no charge for dogs staying in the car. The room and the property were clean, and everything worked just fine. We thoroughly enjoyed the dog show and rested well at the Days Inn. We would stay there again in a heartbeat. Econo Lodge? I won't stay in any Econo Lodge after this experience!!!

The top blanket had stains on it. Wrinkled top sheet with hair on it. The blanket had cigarette burns in it, no mattress pad and one pillow. Not that I would ever have used it. The bathroom covered in mold and the showers was actually disintegrating. I didn't put my bags down in the 15 minutes I was there. I did however take pictures. You need to see it to believe it.

Arrived in Sea-Tac airport and could get my rental car until the next day because of problems with Budget Car Rental in Sea-Tac. I had a nine day stay planned at the Bellingham Washington Econo Lodge. Having health issues and being disabled I decided that I was better off getting a hotel that night in Sea-Tac rather than wait any longer for my car. I cancelled the reservation for that day in the Econo Lodge in Bellingham Washington and checked in the Econo Lodge in Sea-Tac. I ended up being charged in both Econo Lodges and the Bellingham Econo Lodge would not waive the charge. Talking about not being understanding of a situation beyond my control. Called Choice Hotels which represent both hotels and their customer service department was not much help.

St. George, SC Terrible and Filthy! When I asked for acknowledgement in writing that I was checking out because of live and dead BED BUGs, the owner refused. I called police and filed a complaint. Avoid at all cost!

My daughter, granddaughter and I stayed at the Econo Lodge in Marion, VA on July 30, 2016. We thought it would be okay since it was a name motel that we knew. Much to our disappointment though the room was anything but pleasant. The upholstery on the furniture was old and dirty. The carpet felt dirty as well. We kept our shoes on. The toilet overflowed. The lady from the front desk came and plunged it, but then did not clean off the seat. We were afraid to flush it the rest of the night. And it was $90 for the night. We had to dodge spiders and their webs to get to our room. If it wasn't for the fact that we had been driving all day, my daughter had a seizure, and my granddaughter had thrown up... I would have went to another hotel. But I guess that's how they get you. And that cost was with my AARP discount??? It was not worth it at all. I don't think I'll ever stay at an Econo Lodge again after this. I have my receipt to prove it.

My husband and I stayed at the Hotel Sun Aug14 for one night. The door was hard to open and it wouldn't close all the way. The bathroom shower was all messed up. The lights half-worked. I am a Econo Lodge guest in many cities. THIS WAS A BAD HOTEL. HOTEL NEEDS A LOT OF WORK. NO MICRO AT ALL IN THE ROOM, NO IRON. BUT IRONING BOARD.

This has to be the worst case of hotel management I've ever seen. Bathroom was absolutely disgusting. Hair and black mold. It looked like it had never been cleaned, EVER. There was a black ring around the tub. The towels had grease hand prints on them. A cardboard Christmas tree was hanging in the bathroom to try to cover the smell. The room reeked in general. It was also FULL of mosquitoes. I am also covered in BEDBUG BITES! (I have photos.) Which I am VERY allergic to. The floor was so gross and sticky that I could not take off my shoes. There was a water leak in the room so the floor by the bathroom was soaked, which added to the smell.

Half of the lights did not work, so it was very dark but you could still see all the stains in the rug and on the linens. Bed linens looked like they had NEVER BEEN WASHED. I am COVERED in mosquito and bedbug bites. I was told there was WiFi and yet I could not get a connection. The wastebaskets were full of garbage and disgusting. I have photos. This is appalling. I had been driving for 9 hours and there was literally nowhere to stay in this small town of Osceola Arkansas. I was charged 89.00 for this nightmare!! I cannot believe this company would allow such conditions. I cannot seem to find any type of email contact to report these deplorable conditions. I shall be contacting corporate in this matter. I expect a FULL REFUND!

I have been trying to get this straightened out. I stayed at the Econo Lodge in Canton, GA. On the 14th of June I was charged 58+$ for my room which I paid for with my credit card. Then when I was checking my account I see that there was another charge of 100$ from the same hotel. I called the hotel and they told me that the 100$ was because we smoked in the room. First of all I asked for a smoking room because the person that I was traveling with smokes but when we got to the room there was a no smoking sign on the door. Being that it was late we both just fell asleep and when we got up in the morning we picked up our things and checked out. (No one smoked).

Personally I don't think that without a inspection of the room before and after that I should be responsible for paying a 100$ or any other fine for any purpose. And I believe that if you are going to rent a room to someone you should make it a priority to inform people that if they deem necessary that they are going to charge you 100$ for any wrong doings. It is only fair. Anyway I live on a fixed income and cannot afford to lose that much money. As a result of this issue my friend had to have money sent to him so we could finish our trip. I am hoping that someone will help me solve this issue and maybe we can all learn something from it. Thank you.

We stayed 3 nights at an Econolodge in Carrollton Virginia and was charged an additional 32$ outside of our agreed payment. When we asked front desk he was extremely hostile with me claiming it was a holding fee and wouldn't be charged only pending and it would drop off. It didn't drop off and after calling corporate 4 times getting hung up on every time we finally got in contact with them and they revealed it wasn't a holding fee and it's still unknown what it is. It got tacked onto our third night showing in the receipt our third night was 94$... We're still working with corporate to get our refund. Not to mention the room had bugs and smelled like **.

The econo lodge in Jeffersonville Ohio off 71 never accepts coupons. I have been staying in this area for several months now and no matter what day of the week the coupon isn't being accepted, so why do they keep printing coupons in the free coupon book if they never ever accept them???

This review is about the Econo Lodge at exit 41, on I75 north in London, Kentucky. My husband and I had been driving for the better part of the day. We decided to stop for the night and checked in. Upon arrival to our room, I sat on the bed. My husband moved his pillow, and on top of his pillow was a bed bug. We immediately left, got our refund, and went to another hotel. Upon check in at this hotel, I asked if their rooms had bed bugs. I found it odd that this person knew exactly which hotel I had just come from. With other hotels in the area knowing that this particular has bed bugs, I find it hard to believe that the management of the Econo Lodge would not do anything to eliminate this health hazard. I will not frequent another Econo Lodge any time soon.