Choice Hotels - Econolodge

My girlfriend and I Stayed at the Econolodge in Charlotte on Tryon St. Our flight had been cancelled and booked with the first, cheapest, closest place we could find. First mistake. Got to the hotel and the lobby was hot and muggy, the ceiling was leaking and there was water all over the floor. Key card reader took at LEAST 5 minutes to get even two room keys to program (after the guy went thru about 20 different cards). Security door upstairs didn’t lock, so anybody could walk in and roam the hallway, which looked like it hadn’t been vacuumed in a week and parts of the ceiling were falling down. Room smelled funky. Lights and outlets on one entire side of the room didn’t work. Mold in the mini fridge.

Econolodge in Idaho Falls Id. Disgusting! Zero stars, but no option for that No! No shower curtain, no toilet paper, no phones, no coffee creamer, no spoons, wet carpet, bathroom filthy. Continental breakfast only was cold cereal and white bread.. The room smelt like wet dog and musty cigarette smoke. Kids working at counter, did not know how to get a shower curtain, or who to contact. This was the worst hotel stay I ever had. At nearly $140 for 1 night. Highway robbery! Never again will I stay with Choice hotels, as well as passing the word to friends and family!

Stayed at Econo Lodge in St. Roberts, MO from 5/28/21 to 5/30/21 and the desk clerks when checking in and out were wonderful people who made us feel right at home, gave us great directions on where to eat and advice on attractions in the surround area. They were just wonderful. Now, moving on, housekeeping was terrible. Tub, bathroom floor and flooring by bed and TV were dirty. Sink was dirty, but toilet was clean. Guess that accounts for something. We bought our own cleaning supplies at a local general store there and cleaned the room ourselves and left the cleaning supplies behind so housekeeping could continue to keep the room clean. The housekeeper they had that day you could tell was not a happy camper and appeared to not take any pride in her work. Maybe some retraining will be helpful to get the Econo Lodge back up to a 5 Star hotel or at least close to it.

My son and I spent our night killing multiple cockroaches in the room. The website offers breakfast to find out they don't have breakfast even with face masks. I will never rent a room in any EconoLodge again. I would rather sleep in my car.

If I could give zero stars I would! This place is in Hurricane, Utah just south of Zion NP. For 150 per night you should be able to eat off of the floor! The man that checked us in was rude and the lobby was filthy. Our room was filthy. Carpet dirty and smelled. Black hairs everywhere. Hair blow dryer was filthy. Bathroom counter filthy. Mattress was totally discussing! Has to haul luggage to second floor as no elevator. Towels were so old they were thin and rough. Tourist trap. 150 a night...give me a break! Have they even heard of COVID? We are lucky we didn't get COVID from this place!

This hotel is the worst I’ve stayed in. Numerous code violations. Bare bulbs in bathroom. Objects torn from walls leaving sharp metal ends. Broken chair. Bugs. Paint pealing. Room not ready. Missing items. Bed dirty.

Econolodge Truman Inn Sedalia Mo. This place is awfull!! Stinks and drug activity all around. They charged us 311.83 for 2 nights!! We paid for 7 nights @ 300.65. Stayed 2 more nights and was charged 42.95 +5.95+300.65 then was given a 37.36 credit. We tried to check out on the 2nd day at night because of leaving at 2:30 am was told couldn’t so I called later that day to let them know we were gone!

Stayed in the Palm Coast, Florida Econo Lodge just about a week ago. Room smelled, carpet was worn out, filthy and smelled like mold. Bedsheets and pillow cases stank and were most likely not changed. I slept through the night due to exhausting travel that day and when I woke up noticed bugs on the night stand and then even on the sheets and pillowcases I just slept on. The furniture was also really beat up and probably from the local Salvation Army thrift store. When checking out the manager had no knowledge of when any local restaurant opened and did not bother looking that info up online. Simply stated she did not know when they opened. That was my last stay in an Econo Lodge.

Updated on 07/01/2020: Ok so don’t bother. Seriously it’s all a runaround scam and a joke. I got charged for a sepsis pool dump hotel saying that nicely to get charged two charges again today for a wash yourself with bleach room. I have pictures. Posted them and they do nothing.

We were looking for a hotel in LORDSBURG, NM for the night of 06/09. When we got there we called the ECONO LODGE BY CHOICE HOTELS asking for availability and were told the room would be $55 before tax. We accepted and drove to the property. Outside it had a AAA sign so I asked for a AAA member discount at the front desk and was told “yes”. After the “discount” our rate came out to $58.50 before tax, hmmm interesting discount where you pay $3.50 more than previously quoted but I didn’t say anything as we were tired. The lobby smelled musty and was in major disrepair, the cover of the ceiling light literally was about to fall down, certainly a hazard.

Updated on 05/31/2020: In response to the credit from the hotel. That's Great and hopefully it will be there in 5 to 7 days. Now I want my refund or credit from you / www.Choicehotels .com/Rewards/reservations/Wyndham/ Of 251.00 for a five night stay that I still have not received!!!

Econo Lodge - 715 W North Temple, Salt Lake City, Ut. The other econo lodges I've stayed at have been decent for the price, this one is just terrible. Checking in I was informed there was $100 deposit on top of the room, after some haggling I got it down to $50. There is no continental breakfast as advertised, they also advertised room service but the only room service you can get here is the abundance drug dealers and hookers hanging around.

Updated on 08/11/2020: I submitted my review of the Reno Nv, Econo Lodge and my horrible ordeal back in April and no one has tried to look into it or make it right, so why even ask us to submit any documents or proof of stay if you're not going to help? F.Y.I. I had a friend who purchased a room from Reno Nv, Econo Lodge recently and mentioned that the front desk clerk made a mistake checking her in and put her cash deposit as being paid for by her debit card but she caught the mistake and told her "I've messed up before by doing that, good thing I caught it before it screwed you over" not to mention she was also a supervisor.

I got to the hotel on 11/27/2019. I paid with my debit card. The clerk who handled the payment didn't know what she was doing and ended up messing up the account. I let her know that my card never had any payment issues. She processed my card as a credit card instead of an debit card. The money was held pending over a month. No merchant release letter was sent by Econolodge to secure the payment from my card company. The clerk assured me that the issues with the card were in the past, don't worry. Never look a good horse in the mouth.

We drove 10 hours to Florida. It was late when we arrived in Palm Coast. We checked in to the Econo Lodge. The room was very outdated and nasty. There was a child’s toy in the floor. (It was my husband and I only). Found two live bugs in the bathroom. Black long hair on the shower wall. We told the front desk. He said, I’m sorry and that was it. Please think twice about staying here!

Mold in mini fridge, hair in shower, 30 year old TV with 20 channels, door wouldn't open, had been broken into and lock was bent! Left after first night and told we wouldn't get a refund for second day!

We had booked 5 rooms October in order to attend the North Carolina Transportation Museum Polar Express Train Ride. When we checked in we were assigned 5 rooms. Once we went into the rooms things started to get bad and went to worse. One of the rooms had toenail clippings on top of the bedspread. Another had either a black hair net or panties on top of the pillow when the spread was pulled down. Another room had a long thick black hair on the pillow when the spread was pulled down. One member of our group went into her room and found a man sitting on the bed.

This past August, my husband and I earned 3 Kohl’s gift cards due to our stays during a promotional period. We never received the cards. Our points are lost. No one knows anything about the points or the promotion. There is no record of this transaction on our account. How can this happen? We won’t fall for any of their deals anymore. Liars and thieves.

The Econo Lodge in Lubbock on I- 27 was the worst hotel I have stayed in the last forty years. Starting with the night clerk who was a know nothing about everything, she could answer nothing and served no purpose except to say I do not know. The room was disgusting, with mold in the bathroom and the room was not clean, and the garbage was full. The shift manager did not want to hear my complaint because I complained when I was leaving. The Manager was rude, nasty and ill tempered. The gen manager could care less because, he did not respond to my complaint. I do not know if even Choice Hotels cares because I should have heard from the general manager.

I booked and prepaid over a week ago. I am disabled. This place has no elevator to the second floor, so I needed a first floor room. Due to my disability, it is best to have a separate bed from my husband when we travel. I booked two queen beds. I requested a quiet side room. Pictures, and some info pages show a coffee pot, hair dryer, a microwave and a fridge. All but the hair dryer were part of my choice to stay here. Also no smoking, no pets.

This is a very nice place to rest. It has a very friendly staff, clean rooms, nice pool. It is a is a very well maintained property. I will stay there again the next time that I have to come to this area.

Traveling for work from Ohio to Massachusetts, I booked a room from a listing on Booking.com at $75 a night for an Econolodge just off the Thruway at 9:50PM on the 21st of September. I received a confirmation that I was booked at the Econolodge in Darien (no state listed). When I got the hotel an hour and a half later, it was to find I was not booked at that location. I selected the link to contact the location on my confirmation and found that the location I'd been booked in was in Darien, GA, 990 miles from where I was standing. I had a conversation with the manager at 11:30PM and he told me that he'd already charged my credit card, but would reverse the charge once contacted by Booking.com ... my telling him that the reservation should be cancelled as erroneous was insufficient.

College Station Texas Hotel Room. First room smelled like smoke and since I had just signed the 150 agreement not to smoke in the room, I immediately reported it and they let me switch rooms. The second room was HOT as hell because the AC was completely off, fridge unplugged (I wonder if it will get cold by the time I check out...), vent cover missing in bathroom, missing smoke alarm (Is this even legal??), hairs on counters, stench of just... grossness. I’ve stayed at the other cheap hotels in the area (Super 8 and Days Inn) and this is by far the worst hotel in College Station and definitely the worst I’ve ever stayed in. I’m traveling for school so this is all I could afford without having to put it on my credit card.

"Incidental" charges scam. Choice Hotels' policy reserves right for refunds of false incidental room charges to the individual. Hotel manager who is always "unavailable" or "just left". Out of state travelers especially avoid this hotel. $150 extra charge is worth staying somewhere nice.

This was a bad experience for my family. When we arrived there the lady and man at the front desk are rude as can be. The place smells like urine everywhere you walk, trash cans overflowing, puke by one of them, pool nasty, room had black hairs all over the bedding, air conditioner didn't work in one room, hole in wall, door did not latch very good, urine on floor in room, floors were nasty - looked like they haven't been cleaned in a year. The place looked like a drug place. They will double charge you especially if you reserve with a different card than the one you pay with. Do not believe the pictures that you see on the website because I tell you it's not the same hotel. If you don't have to stay at this place go to the nicer hotels down the road from this nasty place. There is no telling what you will leave this hotel with. Thank God we found a nicer place down the road.

Worst experience ever, Econolodge Tampa on Busch. ** hang out all day and night, someone had a bowel movement all over the stairs, people were doing drugs out in the open. I couldn’t wait to check out. You can’t tell me that management doesn’t know about the illegal activity because it’s out in the open. I wouldn’t recommend this place to anybody. My worst experience ever! Be aware. Pictures make the place look nice. It’s not in person.

I booked for 3 nights at Econolodge Downtown Ottawa through Choice Properties for July and received a confirmation for 2 persons. I called Choice Hotels and was told that the only way out is to cancel the transaction completely and then do another one. I received a cancellation email from Choice and Econolodge with cancellation number: ** with cancellation date: Tuesday Jun 18, 2019 and reservation confirmation number: **. A new reservation was then made by me. Looking at my credit card transactions later, I was surprised to see 3 charges rather than one.

Charged my credit card for $122 for a dark, dirty dreary room. Salvation Army has better furniture. Dirty toilet bowl... Pubic hairs on floor. Painted over chrome stopper in tub, corroded faucet on sink, grey dirty, supposed to be white towels. Two lamps with 40 watt bulbs. Floor lamp no bulb. Carpet filthy. The bed was DAMP... Was it from urine or what? Called for reservation was told 'booked up' for advertised price of $66 a night. Called Hotels.com and WOW A ROOM AVAILABLE! Only $122 a night. Had appointments with realtor so booked it. Checked into room at 2:30 left at 5:30. The damp order was overwhelming. Econo Lodge says my refund has to go to EXPEDIA credit card American Express NOT MINE!! Third party booking they say. THIS IS A BIG SCAM! OVERCHARGE FOR A ROOM IN A BUILDING THAT NEEDS TO BE HIT BY A CRANE AND KNOCKED DOWN. Old and dirty piece of crap hotel!

Myself, my fiancé and my nephews were going to a concert and this Econolodge was close to the concert. So we thought we’d stay there. We came into our room at 10 pm went to bed. Woke up and left at 9am. I made sure I made the beds and cleaned it well so there was no problems getting my security deposit of 50$. We went outside to smoke cigarettes since it’s a smoke free establishment. And that I liked. No one likes to have a smelly room. When I tried to get my security deposit back. The lady at the front desk who went to check out the room said it smelled of smoke. And we never smoked in it. That fifty dollars was our gas money to get home. We’re all adults and I’m positive no one smoked in the room. So I was annoyed she wouldn’t give the cash back. So I asked for a manager to go check.

My family of 5 (including children and an 8 month old) stayed at the Econolodge on 8700 S Orange Blossom Trl, Orlando, FL. I booked 2 nights on Memorial weekend 2019 (Just this weekend). This hotel was roach infested, from the first room (2216) - we called concierge to complain and they provided a key card to a second room, which was exactly like the first. The gentleman who brought the key cards did not even bother to offer help to move from one room to another, did not bother to take a look at the roach problem or even to clean up the leak from the mini fridge. Once we moved to the second room (3217), same thing, roaches, we called concierge from our cell phones, because the phone in the room did not work. Concierge advised that there were no more rooms available, we tried to find another hotel but unfortunately other hotels were booked due to the holiday weekend (even Motel8!).