Econolodge Reviews

We booked a non smoking room. They gave us a stinky smoking room. We asked to be moved. The very rude attendant told us hotel was sold out. It was not as we saw two rooms open on Booking.com. She then refused to refund our money and was hostile and belligerent. The room was dirty, stink and the hotel was clearly in total disrepair. Don’t stay there.

Great people, great service, had a small issue in room, they fixed it in less than 15 minutes. Very nice people. We were stranded because of another motel Motel 6. Which sucks. But the Econolodge they went out of their way to help us out and made sure we were comfortable

This is for the Econolodge In Richmond Hill GA. I wish we had an option for 0 Stars, I am currently staying this this hotel and was moved 3 times to rooms and wasn't given a good explanation why, I also saw Cockroaches in rooms and they tried to put me in there with them and I told them like it was. All 3 front desk reps doesn't really care about the customers, only MONEY. Ask to speak to the owner and was told a lot of different things, I was disrespected by the guy that works front desk because my refrigerator quit working and he really got rude and snapped at me because of it.

The workers could care less about their jobs!! Had a few disgusting workers pounding around in the next room for almost 8 hours---MY GOD!! Bathrooms are about DISGUSTING as the WEIRDOS that sit outside the door & smoke **!! BEYOND DISGUSTING!!! Not that it matters to the workers that could care LESS!! Pound & pound & pound in the NEXT ROOM!!! Get real!! The place to go if you like to smell ** in the room!!!

DO NOT STAY HERE!!!! This was the most discussing hotel I’ve ever seen. As soon as we walked in we were hit in the face with a cat pee type of smell and roaches everywhere!! There were stained bedding and traces of bed bugs. The bathroom doesn’t look like it’s been cleaned EVER. There were more roaches on the bathroom linens. We asked for a different room and the next one was even worse!!!

I want a refund for this room. The ceiling was falling in the room, was disgusting dirty, nothing worked, couldn't lock my door to protect my valuables, or my 2 daughter's safety. I did not even leave the room because the door wouldn't lock. Have multiple pics of things wrong with this room, & should be condemned. I haven't received a refund, even though the GM of Econo-Lodge in Hardeeville, South Carolina says she posted it the 5th, which we didn't even arrive until the 7th. They went ahead and took the money out for the 8th, 9th, 10th, 11th and 12th-one charge,& 2nd charge for two small pups@$15 a piece. We checked out the 8th. GM cursed & threatened me. Would give them zero Stars on everything- room , safety, staff, service, & GM... 0 stars.

Full sleep, do not stay. Infested with cockroaches and bugs. Floors are dirty. Linens are stained. Wi-Fi wouldn't connect. Staff does not know how to answer the office phone. Pictures online are not of this property.

Our reservation was at the Rodeway Inn (7300A West Broad st, Richmond VA) but apparently the building it's close and they sent us to the EconoLodge next to the Rodeway Inn. No problem with that, but the nightmare started as soon as we arrived in the room. First the bed linen was burned with cigarette butts and looks like it was not change for a new guest.

This place sucks. They went up on the price 2 different times. I was first charged $84 bucks, then after a week, we weren't finished, I was charged $94 bucks a night for 3 nights then had to stay 1 more night, it cost me a $100 bucks with no explanation why he went up. I will never stay there again. We seen roach bugs in all the rooms we stayed in. They charge whatever the hell they want to.

We booked one night at the Econolodge in Fairlawn, Ohio because we were camping in a travel trailer and severe storms were expected. Figured a hotel room would be the best place to be. Paid over the phone before seeing the hotel. Big mistake. First issue was the couple that got off the bus and followed us in. Nothing wrong with them but they had no luggage and we figured they only needed the room for a couple hours. Carpet leading to our room was almost black with dirt. Got to our room and we were immediately disgusted. We both looked at each other and decided to forego the $90 we spent and risk our lives in our camper sitting a severe thunderstorm. We were in the room for about 60 seconds. Can’t imagine why Choice Hotels would want their name associated with this dump.

I thought this hotel was in a “bad” part of the city and expected it to be old and dirty because it was cheap. NO, from meeting guys at front desk to checkout, it was a great hotel experience. Recently renovated, looked like new flooring and furnishing. Clean and fresh! And it was cheap! Thank you!

I Thought the price was right until I started seeing cockroaches! I didn't even have any food around. There is no coffee machine. Our toilet kept getting clogged up! The sign on my door says checkout at 12:00. The lady from the front desk came to my door at 11:00 and said I'm suppose to be out by 11:00. I told her my door says 12:00. She argued with me and then said OK 12:00 at the latest. I do not recommend this hotel to anyone unless you like cockroaches, stopped up toilets and no coffee machines.

Awesome 😎💯 hotel! The 24/7 coffee bar! Legit! The breakfast waffles! Amazing! 🤩 Comfortable beds, hot showers! Full size fridge! Affordable and close to restaurants! Ardmore Oklahoma Econolodge got my approval! Sincerely, Samuel

Review of EconoLodge Kansas City Downtown North. Arrived with a reservation for 1 night, had to request 3 different rooms as first had beard trimmings in sink and sticky substance on table, second a/c did not work and was labeled that was with a piece of tape, third room also had sticky substance on table. I went back to front desk and told to cancel my reservation and was told manager would refund me. I have tried to contact manager due to 6 different pending charges on my card but manager never seems to be in.

I tried to write this review in detail but I had to cut it shorter so it's more to the story. When arriving to this hotel after being guaranteed a room with a Choice rep we were turned away because I had a service dog. I was asked what was my disabilities which was validating and to bring in my dog to show in a crowded lobby where she sniffed everyone who passed her. When it was clear for me to go up to the front desk. I was told they canceled my reservation because they don't take no dogs of no sort and I have an aggressive breed (Pit). Then he said she didn't listen to any of my commands (I asked her to sit 2x and she sat on the 2nd). I asked did he call his boss and he informed me that he told him to cancel our reservation. I then explained to him how him and the other guy was violating a lot of my rights and breaking a lot of laws. He shrugged his shoulders like oh well.

Updated star rating to 2 stars due to the company reaching out to make up for it and giving points for a Choice Hotels account. While I still won't be returning to that specific location, one bad location doesn't mean all of Choice Hotels is bad. Thank you to their customer service team for reaching out to make things right.

My family stayed at the econo lodge in Ardmore, Oklahoma. As soon as we approached the desk we were greeted and offered free complimentary (cold) water bottles. They could tell we were tired from traveling. I have rheumatoid arthritis so we were given rooms close to the entrance to minimize walking. The front desk even got quarters for us to buy so we could wash clothes on site! Great staff and would definitely recommend.

I've stayed at Econolodge within the last month. They are under new management, have cleaned up a lot. Spent a week there I didn't see any kind of pest while was there. There staff was very friendly and accommodating, helped with every need I had. Very pet friendly, lots of area to accommodate the pets. Very big pool area nice and clean. Lots of shopping centers in area, also restaurants in walking distance. There are multiple parks around the area. Very good security team works very hard. Multiple types of rooms to choose from. Also can get refrigerator, microwave, rollaway bed, also have rooms with couches and chairs, desk, smart TVs, cable.

I stayed 3 days here and it was very quiet, I got the rest I needed. The staff was very helpful. I needed extra pillows and they brought them down to my room. Everything is in walking distance even if you want to go to the park it's right there walking distance and hotel right off the freeway, easy to find. Rooms are good size and has cable, fridge, microwave. Anything and everything you need help with the staff will accommodate and do their best to help with. Very great security staff also. There is lots of shopping centers in a mile radius around hotel from food, clothes, appliances, electronics, anything and everything you need is a mile away. Variety of rooms and beds. Kid friendly, pet friendly. Very friendly place, feel safe and can enjoy staying at.

Started the reservation At 7pm and got coffee that had curdles half and half. Went back to the room only to find it raining In our bathroom. I proceeded to complain to the front desk and said that could Switch us 2 rooms down and to take a look at it. I don't know about anyone else, but my idea of taking a look was to make sure that this room had no leaks or imperfections which would disturb our sleep the next morning. It was freezing, so my friend looked at the heating element and got stuck by something as we were trying to figure out what was sharp and he got stuck to empty syringes from behind onto the rug that made us want to continue searching. That’s when we search the whole room. Everything we found was hidden.

DO NOT STAY AT THIS HOTEL. First problem was there would be days where the housekeeper didn’t even clean the room just would skip my room whether I was in it or not. I constantly had to ask for toilet paper, new sheets, and pillowcases. The general manager the ** guy gives just anyone hotel room keys. I had someone try to enter my room with a room key that worked and I did not authorize it nor was the person anywhere on my booking reservation. He is a bitter man who just this morning called my room repeatedly because an unwanted guest wanted in the room, he then kept knocking at my door and THREATENED ME who has been nothing but pleasant and has been staying here for weeks with no problem to kick me out and to call the police to escort me off property, just because the unwanted guest was causing a scene when any normal person would call the police and escort the guy with no reservation there off the property.

Thank you for working with me and understanding the problem. Hopefully you really do fix it.

My stay at Econo Lodge, Gainsville, FL on Aug 6, 2022 was a room without towels but plenty of roaches. This place should of been demolished. Customer service offered a free future stay at Choice Hotels of my choice but did not keep its promise. What was offered? Additional points added to my account. NO FREE NIGHT. Stay away from this line of hotels/motels.

Checked into the Hotel on 12-23-23 checking into room 204. Refrigerator broken, little shampoo bottle only half full. Spoke to Shane at desk. He gave me more shampoo. Next morning hair dryer very nasty at the touch and would not turn on. Went to front desk Emily try to help me find another room with possibly working hair dryer. 206 was not cleaned and prev customer complaint but hairdryer was nasty as well and did not turn on either. Had to go to a 3. room that customer just checked out in order to dry my hair. Emily wrote down all the detailed complaints.

Checked this motel's website before making reservation. Website said and the pictures showed. 1) A working hot tub 2) Free Coffee 3) Breakfast 4) A welcoming lobby area. When we got there, none of the above was available. Hot tub covered over. NO COFFEE anywhere! None in room! None in lobby! NO BREAKFAST! None, not even a breakfast area! Lobby wasn't even close to the pictures on website. Check in was ridiculous! No human being anywhere!!! A kiosk in corner with a tv type screen and someone who did not speak good english signing us in. NO CUSTOMER SERVICE PEOPLE ANYWHERE!

Stayed at the Econolodge in Monticello Florida off Route 10. Arrived around 8pm. Too tired to keep driving. Room was filthy, carpet stained, room stunk, skid marks in toilet, hadn't been cleaned forever. We had to stay, exhausted, slept barely with lights on. They had no coffee in the morning, they were out of filters, and we wouldn't eat any of their meager breakfast, didn't want to eat bugs. DON'T STAY THERE!!

We book from Reservations.com. Hotel was 110 and when we got through it was 195. Door was broken open, roaches, dirty floors, stained bed, cigarette butts in front of door, 2 bed mattress in front of door. What you guys think?

200 chars insufficient. Doorjamb shows break-in; smells; blood stains; cig holes; used furn; deceptive photo; shower leaked; tub stains; lamp rusted. CH offered only pts, declined; Econolodge stonewalled. Took many photos.

My husband and I stayed in a Choice Hotel Quality Inn in Kingsland Georgia. The room was disgustingly dirty, smelled of wet dog, multiple fleas and cockroaches. We complained to the front desk and they gave us the manager's phone number who never returned our call. After returning home we contacted Choice and they offered us a $60 refund. After several phone calls we still have not received our refund because they keep saying they can’t mail it to Canada??? Our bank feels they have all the information to wire transfer the money yet they still can’t seem to send it. Also this room was a public health risk and I asked for a confirmation in writing that they were dealing with expectations to clean this hotel up and they just gave the same run around that they couldn’t give me any confirmation. The reviews of this hotel online confirm the same situation we had. Very poor customer service.

On March 3d, 2023 I was traveling on US95 N from Florida to New Jersey. Made reservation in Econo Lodge on Cedar Creek Rd in Fayetteville NC few days ahead of time. Upon arrival, I was informed the handicap room is not available due to plumbing problem. I was also informed that only one room left on the first floor. Due to physical problems, I can only stay on the first floor.