Econolodge Reviews

We checked in the hotel on the 24th of Dec 2010 for a 9-day stay. After several days with the 'no disturb' sign on the door, the maid entered our room while we were out on the 31st, and removed all our stuff. She mixed them up in a garbage bag which damaged our personal belongings. They said there was a problem with the reservations, which according to the front desk, they didn't check the computer reservations before they did that. I've spoken to the manager about that and he stated that he has been in the business for a long time, and had many complaints filed about the hotel, and there wasn't really anything that he could do about it. Econolodge Rideau Street in Ottawa was the worst hotel I have ever stayed at. The manager was very rude and wouldn't even try to resolve the problem.

I was a guest at the EconoLodge in Monticello, NY the night of Saturday, November 6, 2010. My experience in Monticello was the worst experience I have ever had in my many years of traveling. When I took my luggage in, I became aware of a sourish, unclean odor. I called the front desk and asked to be given another room. The young woman told me she could not because the hotel was fully booked. This was patently not true. The parking lot remained empty except for four to five cars all through the night. I have never been refused a request for another room in the two three times in my lifetime that I have made such a request. I saw a total of four people during my stay. One was the man I refer to in the next paragraph and the other two were a couple who left the parking lot at the same time I did on Sunday morning.

Beware of this hotel. After paying for two nights in Memphis, my boyfriend and I went to Beale Street our second night. Our debit card was rejected, stating that we had reached our withdrawal limit for the day of $1,000.00, which was not right. Sure enough, after consulting our bank account, the EconoLodge we were staying at had charged our card four separate times in the same night. This was nearly an $880.00 unauthorized charge made by Econo Lodge in the course of a single day. My boyfriend called the front desk instantly and they had no clue on how to handle the situation. (Refund our money. You took it out, you can put it back in!). They were rude and acted as if we had our information wrong. After nearly an hour of discussing the matter and being on hold, my boyfriend finally reached someone who assured us the situation was resolved. Lo and behold, once back in Arkansas, our account had not been refunded. My boyfriend spent hours on hold trying to find someone who knew what the heck they were doing while Choice Hotels held on to over $800.00 of our money for a $200.00 hotel stay.

We rented two rooms at the Econo Lodge Hershey for an overnight stay July 24th-25th, 2010, one for us and the other for our sons, ages 24 and 26, both professionals. After a long day in Lancaster, we went to the room to turn in only to find a large mildew stain, about 1 ft in diameter on the underside of one of the quilts in our room. It was disgusting. It was late, we were exhausted, so we simply used the other bed. In the morning, our sons showed us that in their room, 2 of the pillowcases were blood-stained and one of the bedsheets was badly stained. They did not realize that the stains were blood stains until morning but had simply thrown the pillows on the floor. They did not notice the stain on the bed sheet until morning.

My mother booked a room for us at the Econo Lodge in Cleveland, MS. When we got there, the room was not ready. At this time, we went to Walmart and got milk for my two-year old. When I returned to the room to put milk in the refrigerator, I made sure it was on, turned the air conditioner on high and left to go to my family. When I returned 4 hours later, the room was hot. I called the front desk and they sent a maintenance man. He pulled the air conditioner out and worked for a minute, put back in and stopped working. There were also mosquitoes all over the room. I asked him why, he said the cleaning ladies leave the door open and they get in. I have four children, 3 children with me, two under the age of 3.

I reserved a non-smoker room on May 8. It was confirmed on May 10. We were given a smoking room, which according to our reservation was incorrect. When the desk clerk was approached about the error, he was rude and dismissive. He told us that we could get another room but they would all be smoking rooms. Obviously, we were not happy with a smoking room, but the dismissive attitude appears to flow from the top. I have tried to contact the management and either the voice mail is full or they do not return the phone calls. I did not expect much, but the attitude surprised me. Was the attitude because a bait and switch was standard? Was the attitude due to the color of my skin or how I dressed? Is the reason for the lack of response due to a serious lack of concern about their patrons. I don't know, but I was very disappointed. Obviously, I lost $70 for something that I did not want. I kept the windows open at night to air out the room. I just wonder what it takes to make these guys care about their customers.

Their rooms/hotel are not like pictures on their website. Sheets had blood stains, shower water was coming out brown, no elevator to get to 2nd floor, Jacuzzi had no water, visible holes on wall, dingy towels, refrigerator/microwave was dusty, rude employees and manager. I couldn’t cancel or checkout early unless I return the room card and was completely out of the room.

A pleasant surprise. I needed a cheap place to stay for 10 nights. They had a "buy 4 nights, get one free" discount going on, so I did that twice. I heard some bad things about this Econo Lodge before, and at $50-$65 a night, I wasn't expecting a Hilton. However, I was told that the motel was renovated in 2009. The pictures of the motel are inaccurate, the rooms look much better! For $51 a night, I was impressed. My biggest complaint was the toilet had to be flushed twice after each use, and the comforter had some burn holes, but I was in a smoking room, as I requested. The TV worked great, with free HBO. I brought a DVD player, but since the TV didn't have a remote, I wasn't able to watch anything other than TV. But that wasn't a problem.

I went to this hotel and was given Room **. According to the advertisement, it had an outdoor pool, a refrigerator, a microwave, an iron and iron board, and free breakfast. This Room ** smelled like urine, the toilet rocked side to side because it was coming off the floor, the pool was like a swamp and closed, the refrigerator did not work, there was no microwave, no iron or ironing board, and no breakfast.

Today I went to the Econo Lodge to check on the pool and room for my daughter’s birthday party. When I asked about it, he got very angry and said no more parties at all. When I asked what was the matter, he said small town and people talk and when they do they lose business, so no more parties. He was very rude to me and I can assure you people will hear about it. Whenever they ask, I will explain how I was treated poorly. Just because one person messed things up, why should the rest of us take the blame?

I booked a reservation at the Econo Lodge in Fort Lauderdale, Florida because it was a member of the Choice Hotel Group which is supposed to be Econo Lodges better properties. Upon arriving, I checked in with a very rude man named Jimmy behind bullet-proof glass. Several men were loitering in the parking lot clearly selling drugs. My room on the first floor was supposed to be a non-smoking room but there were ashes and a cigarette butt in the sink. The interior smelled like a $5 hooker and the air that came out of the air condition smelled like the inside of a fake leg. When I was preparing for a shower, I found a 3" long cockroach clinging to the shower curtain. I quickly ran to collect my belongings and exit the room but my clothes had already been infested by smaller roaches. I shook each clothing item briskly and put everything in a trash bag.

I worked for an opening at Econolodge in Walnut Iowa for 4 months. Do not stay at this hotel! While watching them turn an old Colonial Inn into an Econolodge, I witnessed several concerning things. One is the labor. The first people that were hired to do the siding were meth dealers, and although the owner knew of the fact, he did nothing until finally after not working for a week, he had the police remove them from the property. I was hired for front desk work, but soon found myself doing laundry, housekeeping, and front desk, along with several odd jobs that had nothing to do with the hotel, such as getting the in-house manager's mail, or finding phone numbers for them to take their daughter to the optometrist (they still call me!).

Please do not make your reservations at the Econo Lodge on Rainbow Boulevard. We had reservations for June 30 and July 1, 2009. When we arrived on June 30th, we found cigarette ashes in the commode, dirt in the bathtub and dried substance on the blanket that was hard and crusty. The beds were not very comfortable. When we laid down on the mattresses, you sank down in them and they smelled very musty. The door did not secure, there was a huge gap between the door and the facing that could easily be opened from the outside. The entire hotel had a very bad and unclean smell. Their continental breakfast consisted of three varieties of boxed cereal and spoiled milk.

Stopped in at Econolodge. Me and fiancé and 2 small children were tired and needed to take a break from driving back home to Connecticut. The room was absolutely horrible, smelled of bad perfume and mold and cigarettes. I almost threw up when I turned on the heater and thought I would develop a fungal pneumonia. We stayed because we were exhausted and we’re told there were no refunds. It was the worst hotel I ever stayed in. The next day, developed generalized spotted itchy body rash? if it came from hotel mattress and 3 yr old son had diarrhea.

On 10/02/08 we checked in at 3:40 am for a two day stay. After checking in, the clerk gave us our key card for room #216. Before unloading our belongings we located our room and was appalled by the urine and moldy smell upon entering the room. We immediately returned to the clerk and expressed our dismay. He without apologizing gave us another card key saying '218'. We inspected that room which had the same smell. There was a sign in the reception area that stated there were no refunds. Unfortunately, we had no way of inspecting the hotel before paying since we paid in advance. The hotel on the website looked fairly decent. In addition, we had to maneuver around the maids cleaning cart left in hallway the entire night. There was trash and soiled towels laying here and there in the hallways.

was charged 79 for a 49 dollar room.one bed@ no breakfast or any amenities. ice machine broke also.

I had called the hotel prior to Labor Day weekend to ask how my Debit card would be charged when reserving a room, Rusty ( female ) told me that I would not be charged anything but $1 which reserves the room, and that my card would only be charged when we checked out or we could pay in a different method, ok great,

My wife and I and 2 kids,checked in to the motel on Sunday, Aug 17, 2008 for a 2 night stay. The mgr was not aware that we would have kids with us, so there were not enough towels. I asked him for more and he said :I'll bring them up myself, which he didn't do.

There was a reservation for a block of 10 rooms. From 8-15-08 - 8-17-08. When we arrive at the Econo Lodge in Fredericksburg, Va., We were told our rooms are no longer available. A contract was signed in July confriming the rooms. We were told to find other hotels and was treated very poorly by the hotel manager. We were told if we did not leave the hotel the police will be called. I would not recommend this hotel to a pack of wild dogs because the customer service is poor and abusive.

When I found the bathroom, no lights so I asked and was told they were out of order. I decided the cereal and frozen pancakes were probably not a safe choice. I took 2 slices of white bread to toast. I was worried what was living in the toaster, but after toasting it, I got butter and jelly. The first jelly seemed hard to spread, when I got the second one out it was rubberized. I am not joking it was petrified solid. At that point it all went into the trash. I went around and took pictures with my phone to send to the company. I mean this place should be condemned. Who is inspecting these, area managers and state health department people should be fired! I could not get away from this place fast enough!

My father gifted my husband and I hotel points from Choice Hotels to stay at the Econolodge in Hicksville, NY. We checked in an hour after check-in and was told by the clerk, Dennis, that there were NO King bed rooms available. All that was available was a double-bed room. We did sign for the room, but contacted my father to see if this was customary with the hotel chain. When my father returned home and called Choice Hotels customer service line, he was assured that the room we initially reserved was to be guaranteed until the next day. After talking to the Choice Hotels representatives, I proceeded to go to the desk and ask Dennis why we were not given the room we reserved. This was a few hours after check-in, but felt that we were treated unfairly because we were customers on Choice Rewards points and not paying customers.

20 minutes after my arrival with my family +-10pm a man was forcing his way into my room screaming that it was his room and he just got the key from front desk I called the front desk a woman hung up the phone (twice) I went running to the front desk, the front desk attendant told me @%^& happens and if I did not like it he will give me my money back and to get that #$%@ out of the hotel

On June 16, 2007 we stayed at EconoLodge. We were quoted $69.00 on arrival and with a AAA discount, cost would be $59.00 plus tax. At check out the charge was $76.25. When I questioned the difference, was told we were quoted wrong price. I asked for a credit to my Visa as the wrong price quote was not my error. Was told unable to issue credit as only manager could. He was unavailable. Spoke with him (was rude) on phone and said he would issue credit next day. Received Visa statement with no credit. Fifteen phone calls later (plus 2 to Visa) credit did come through. Next billing cycle for Visa showed 2 charges of $86.25 for 6/17/07 stay at the motel. (We stayed only one night!) Contacted Visa and they removed the charges. Also, at 4:30 AM on 6/17 while at the motel, a man tried to get into our room with a passcard that had been issued by Front Desk. Had we not had the deadbolt on, he would have been in our room! I have contacted Choice Hotels International about this situation. They informed me that Mr. Shah owned that franchise. After I made multiple requests to Choice Hotels, I received a letter (grammar, name and address incorrect) I was told that I could have a 50% discount on my next visit (subject to availability!). Do you think I would stay there again?

When we checked into the first room it had the unmistakable odor of a cat that has sprayed to mark territory. The TV did not work. We asked for another room because we have children. The lady who would not give a name and wore no name tag literally pushed us from one room to the next. The next room was flea infested and my kids legs were bitten severely. This is a hotel one mile from six flags St. Louis. They charge 90.00 for a night and put absolutely nothing into the hotel.

I asked for a non-smoking room. When I got in it was a smoking room. It was nasty out so I stayed. The TV did not work. I called the desk they said there was a switch on the wall. I tried every switch in the room. No TV! I decided to just go to bed. The room was in rough shape, rugs worn paint coming off the bathroom door. The pillows were useless. It was not pleasant.

We stayed in this hotel that was dirty. The tub or room wasn't cleaned. We filled up the Jacuzzi and there was a ton of hair floating on top of the water and my husband called the front desk they asked us if we wanted to clean it so I called back and requested housekeeper. Then we filled the tub back up again and the Jacuzzi didn't even work. There were no housekeeper services the following day we were there. No towels, garbage wasn't emptied, beds weren't made, etc. We had to clean our own room then go to the front desk to request more towels, soaps, sheets, etc. They had no breakfast 45 minutes before breakfast should have been over.

In September 2006 I made reservations for 2 for 2 nights, November 3 and November 4, 2006. I telephoned on Friday, November 3, 2006 to confirm reservations (which the reservations were in my husband's name Edward Tharrington) and asked them if they had reservations for for Edward Tharrington for 11/3 - 11/4/2006 and was told by Nicole that we did.

Checked into Econolodge, Vineland, NJ, for two nights. Hotel is a health hazard. Rat poison openly displayed in room. Wallpaper falling from the walls, carpeting torn, toliet did not flush properly, and mildrew smell throughout the room. After complaining to the desk clerk, Roberta, she credited me for one night and we checked out.