Mavis Discount Tire Reviews
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About Mavis Discount Tire
Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.
Visit www.mavis.com- Available across the county
- Offers various auto services
- Discount name-brand tires
- Online reservations can be difficult
- Some competitors offer more perks
Mavis Discount Tire Reviews
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Reviewed April 21, 2015
Excellent service as always. I like that they don't pressure you to buying more than you came in for.
Reviewed April 20, 2015
I've been going to the W. Church store #7107288 for 20+ yrs. and have always trusted ** & now ** to meet and usually exceed my expectations. Now with Long Island Mavis Tire on board we've got a super combination, W/SERVICE and GREAT Tires & Tire Prices. Thanks to ** & staff.
Reviewed April 20, 2015
I was very pleased with the work that Mavis did on my car. Their prices were fair and the gentleman that waited on me was courteous and very knowledgeable. I would definitely recommend Mavis to my friends and Family. Thank you again for your help.
Reviewed April 20, 2015
This store was very accommodating and very polite and the car was done before expected.
Reviewed April 20, 2015
Great customer service experience.
Reviewed April 20, 2015
Great service, quick repair, and reasonable pricing! Very happy.
Reviewed April 20, 2015
I can't say enough about Mavis in Shirley NY. Right when I pulled in, an employee asked what I needed help with. Then showed me where to go to sign in. The gentleman behind the counter was very friendly. Took my info, they pulled my car inside, and before I knew it (approx 30 mins) I was on my way. I 1st went to Firestone in Riverhead because that's where I was at the time & 5 hr wait!!! I was so pleased Mavis was OPEN on a Sunday. Thanks for the GREAT experience. One happy customer!!!
Reviewed April 20, 2015
The gentlemen and the Ballston Spa store were great. They figured out the problem, worked on a quick solution, and were consistent in letting me know what was going on.
Reviewed April 20, 2015
I highly recommend this place for tires, exhaust work, inspections, etc. All personnel were helpful, very polite and communicative. This is my third visit for various work and each time has been excellent. I will continue to use Mavis, Auburn, NY, for my work.
Reviewed April 20, 2015
** helped me with two flat tires. As I am disabled, this was a sort of catastrophe. He assured me over the phone then walked me through everything when the papers were being found. He sat down and took the time to explain problems and the repairs. He was refreshingly helpful. Given this day and age, it was such a pleasant surprise! Thank you **!
Reviewed April 19, 2015
Job was done in time frame agreed upon. I was treated in a courteous and professional manner. Price was good.
Reviewed April 17, 2015
My first visit was to put tire on my tuck and was very pleased with the job they did and the price, so I keep going back. Keep up the good job.
Reviewed April 17, 2015
Great service, delivered in a courteous, timely and professional manner. All positive - AAAAA!!! Keep up the good work, folks!
Reviewed April 16, 2015
I always have great service at Lagrange location. ** is a very trustworthy employee. Never tries to sell me what I don't need.
Reviewed April 16, 2015
I went to an auto place to get a simple inspection on my 2012 CRV. Well I get a call that it will not pass inspection that I needed brake pads & rotors. Well I go to Mavis for a second opinion. I left it with them. I get a call. The manager telling me he was baffled why they had failed my inspection.
He said yes I would need brake pads but not to pass inspection but on a few months. They were fine for inspection then he said the rotor did not at all need to be replaced. So I was very happy to find out all this. I did get the brake pads but not rotors, instead it costing me $350 it cost me $63 including everything. I have already posted Mavis on my Facebook. I will tell everyone I know to go to Mavis. Thank you so much for having your experienced workers being so honest with me.
Reviewed April 16, 2015
I had a scary experience when my tire exploded. As Easter was that weekend and I needed to travel a great distance, ** was able to locate the special tire I needed and made early appointment on Good Friday so that we were ready for our journey for Saturday morning. That type of service is really appreciated and needed when unexpected emergencies occur.
Reviewed April 16, 2015
Went in was told it would be a little longer than I thought but ended up only being there for about a half hour. I get summer tires put on after winter and the prices and staff are unmatched.
Reviewed April 15, 2015
I thought the service was great and I will recommend Mavis to family and friends.
Reviewed April 15, 2015
Very happy with the service and attention I receive at this location. The price is always reasonable and if you don't need it, they are honest and tell you that. They just brought back manager ** and that is a big deal because he knows how to deal with customers. I always tell family and friends to drive to the Franklin Square location even if they have a closer location. Thanks very much Mavis!
Reviewed April 15, 2015
Great attention to customers wants and needs. Thoroughly answers questions and inquiries efficiently. I am and will be continuing to be a patron to this business and tell my friends and family the confidence I have with this establishment. I have no doubts about their honesty, policies and prices.
Reviewed April 15, 2015
I have gone to ** in the past and will continue to go there because they are fast, fair in their prices and very professional. They take time to explain and show you what work needs to be done. They never push services that are not needed which is a big plus in my book!
Reviewed April 14, 2015
My experience at Mavis on a scale of 1-10 I would rate a 10. Upon arrival I was greeted with good customer service and detailed information about what services I needed. I was very satisfied. I would definitely recommend Mavis to all of my friends.
Reviewed April 14, 2015
I have used this shop several times over the last couple years and have felt confident that I am getting the best service and price. Their work is meticulous and I would recommend them to my friends anytime.
Reviewed April 13, 2015
I would highly recommend Mavis tires. They are the only place I ever go. ** and his staff are very pleasant people. They are friendly and very honest. Which is almost impossible to find in a mechanic. ** always answers questions and tell you why something needs get done. He always gives you an honest answer and upfront with you. And when it comes to technicians ** are the best at what they do. They always answer your questions and are super polite. ** and his staff needs to be commended for the excellent job they do. A++++. Keep up the good work.
Reviewed April 13, 2015
I was so glad to have Mavis open in this location. It is conveniently located to work and home; the location was clean and new; and the staff were courteous and professional. My brake replacement was completed quickly and I was on my way. I recommended the garage to all my co-workers and family.
Reviewed April 13, 2015
Great guys, great service and great tires. They took me in just before closing and did a wonderful job with outstanding customer service.
Reviewed April 13, 2015
Very knowledgeable and courteous.
Reviewed April 13, 2015
Quick service outstanding employees. Answered all my questions and great prices. What more can you ask for?
Reviewed April 13, 2015
My fiance and I have used the Mavis in Newburgh, NY (**) and have nothing but good experience with the shop.
Reviewed April 12, 2015
Nice job with brakes and low price tires.
Reviewed April 12, 2015
Always find this Mavis welcoming and accommodating.
Reviewed April 12, 2015
Service was excellent, prices too, the facility was warm and clean.
Reviewed April 12, 2015
I come here for oil changes, tires, inspections, and just about anything Mavis is allowed to work on. They have the best staff who really are reliable and honest. ** and staff are very honest and courteous and if they can't fix it they gave me an experienced mechanic who can... I love coming here and always come back.
Reviewed April 11, 2015
My issue started when I left a negative review on Yelp with Mavis Discount Tire. My review read, “Is there an option for negative stars? I checked all of the prices/competitors last May, and I thought I was getting a great deal! I paid a little over $400 for all "brand new tires." I have barely put 10,000 miles on the tires and my car started acting up. With around 8,000 miles on the tires, the front tires were completely bald. I brought it to a tire company when I moved to MA who informed me that Mavis put THREE DIFFERENT SIZE TIRES ON MY CAR CAUSING IT TO BE UNBALANCED. On top of this, the tires were used and ending up rotting my tie-rod. NEVER GO TO THIS PLACE. I wasted over $400 for incompetent "mechanics" to screw my car up. You are better off going to Walmart.”
I got a reply from ** of Mavis Discount Tire first stating that she is delighted I had such a wonderful experience. She later changed it to, “Hi ** - I'm so sorry to hear of your negative experience at our Lockport location. Please email Customer Relations at ** or call 914-984-2500 option #2 if you are interested in discussing the matter. Mavis Discount Tire is committed to delivering the best possible customer service and we would love the opportunity to help make things right. I look forward to hearing from you. Regards - ** Mavis Discount Tire Brand Ambassador.”
I took up her offer and I contacted the regional manager for Western New York. I have the email to prove it. He did call me that day, but I was unable to answer due to being at work. He left me a voicemail stating that he would call me the following Monday (he called on a Friday). I waited around because I thought the manager would be true to his word. No call. I emailed him. No response. I wrote to customer service. I got a reply. I replied back - four or five times and have yet to hear back from them. I offered a settlement instead of a lawsuit. I asked for someone to contact me. I called customer service twice and got hung up on.
My second review on Yelp stated, “Still a negative 20 stars. I followed up with the manager calling me. Since I work odd hours I couldn't answer. He said he would follow up with me the following Monday (3/9/15). It is now 3/18/15. No follow up and no offer to reimburse me for the damages. I might have to take them to small claims court. I will also be contacting the Better Business Bureau. They try to get bring the positive reviews to the top in order to cancel out the true unpaid reviews.”
I called customer service and got an automatic message saying, “You’ve reached Customer Service. Please hold. Someone will be right with you.” Then it hung up. Three times this has happened. I have not been contacted. I have been avoided. I want the reimbursement I deserve. I don’t want somebody to tell me to call there again or email them again because they ignore you.
Reviewed April 11, 2015
Great customer service. Great price! Thank you! Great warranty too!
Reviewed April 11, 2015
My husband and I have been satisfied customers for many years. Our experience with ** the manager, **, and the other employees have always been professional, friendly including having knowledge about the products and servicing cars.
Reviewed April 10, 2015
All I can say is. I came in for an oil change and I was done within 15 min. Quick, easy. Customer service was amazing. A special shout-out to the assistant manager ** for assisting me with my oil change. Highly recommended.
Reviewed April 10, 2015
It was a pleasure going to this place. They was very easy to talk to. They explain themselves, very respectful. Very clean.
Reviewed April 10, 2015
The staff at Mavis were very helpful and I am very pleased with their performance.
Reviewed April 10, 2015
I've been going to these guys for years. They do great work and are very friendly. I wouldn't go anywhere else for my tire servicing needs.
Reviewed April 10, 2015
The two recent times I been to Mavis within the last month I Received great service above your normal and very Courteous and friendly like Atmosphere. I'm happy to pay the toll and go out of my way to visit this Rhinebeck shop in the future when I live in the Kingston area. Thanks Mavis Crew.
Reviewed April 10, 2015
Great and efficient service.
Reviewed April 10, 2015
Excellent team in Parsippany -Team was first rate from hello to goodbye.
Reviewed April 10, 2015
I have been using Mavis for Tires and NY State Inspections on my cars for several years. They are always friendly, and professional. I am always satisfied when I pick up my car. Keep up the good work!
Reviewed April 9, 2015
Everyone is very friendly, courteous and caring. They did all repairs in a timely manner and kept me informed. The prices were very fair. The service excellent. This is my second visit. I bought tires there and I'm very satisfied.
Reviewed April 9, 2015
I looked up Mavis because I did business with them before I bought a new truck on 04/01/15. I went to Mavis Tire Company in Brooklyn New York on Utica avenue location. I went there to get two back tire change and have a wheel alignment. Firstly, it took over two hours to change a tire and do a wheel alignment. It was like they did not care about your time just as long as they get what they want from you. I even had to take a taxi to run errands that I had to do. Normally, a job like this takes less than a hour. When the store manager told me that my vehicle was done, I went to look at the job.
When I noticed there was a dent on the left side fender of my vehicle and also scuff marks and scratch marks on my vehicle, and inside of the vehicle was a black dust on the seats of my vehicle, I immediately showed the manager of the location, and he showed no empathy and look at me as if I did the damage to the vehicle and did not asked how he can help with the damages. Instead, he told me how he has to look at the cameras the next night to see what happened. I was very disturbed about this and felt cheated and mistreated.
This was a new vehicle that I bought less than a week ago in pristine conditions with no marks or dents on the vehicle, and now, to be looked at and blamed was very disrespectful and I was left with no option but to leave the premises. I even took pictures and video of the damages to my new vehicle. I feel very disturbed and disrespected by the manager of Mavis and I really don't know what to do at this time. I have two very young kids that I care for and now, I have to take my own money for something I did not do to make repairs to my vehicle.
Good Morning Mr. Hintzen,
We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.
Thank you,Mavis Support
Reviewed April 8, 2015
The service is above average....
Reviewed April 8, 2015
The people at Mavis were knowledgeable, friendly and efficient. The price was better than I expected and the alignment only cost one-third of what the dealer would have charged. I highly recommend.
Reviewed April 8, 2015
I always travel to this particular Mavis as they are the best, courteous, friendly and helpful. Manager ** only does what is necessary. I thought I needed shocks and struts but he said only shocks. My car is always left clean and neat. The work is done quickly.
Reviewed April 8, 2015
Had a slow tire leak that was plugged from another shop but it continued to leak. Scheduled an appt with Mavis, brought my car in and they took me right away. Within a half an hour my tire was fixed and I was on my way. Great Service and honest prices; staff was very professional and honest.
Reviewed April 8, 2015
The job took a little longer than expected but that was due to the parts taking forever to reach the shop. The bathroom was clean and waiting area can use some improvement. The service techs were very friendly and look like they would help in any way they can. I would recommend this shop to my friends for their car repairs.
Reviewed April 7, 2015
**, the manager at the Webster location, was great to deal with. He gave me a great deal and the service members got the work done a lot quicker than I expected. I have already referred Mavis to my family and friends.
Reviewed April 7, 2015
My experience was exceptional I believe for a tire company. The workers were courteous and knowledgeable. All questions were answered and certain issues with my car were pointed out to me but I was not pressured into having the work performed.
Reviewed April 7, 2015
I was very pleased with my service. ** is shop manager at the Cicero store was great and made sure my car got right in and taken care of knowing I had somewhere to be. ** did great work and explained everything to me that was wrong. And let me know what was needed now and could wait. I was very pleased with both ** and ** and how well they explained things and didn't try to sell me stuff I didn't need. Definitely would recommend to anyone needing repairs.
Reviewed April 7, 2015
The manager and his assistant were very helpful and accommodating, the service was excellent and I was very satisfied with the work performed. Will return for all my and my family auto repair work.
Reviewed April 7, 2015
I needed new tires & an alignment. Mavis was a recommendation to me. I walked in without an appointment and was greeted within seconds. They were friendly, professional, explained about the tires I needed and if I had any questions. I felt the price was fair, the waiting time was appropriate, the people were nice. I would also recommend Mavis.
Reviewed April 7, 2015
** store manager has made a big difference at this store. Service and timing is much better! Thanks Mavis.
Reviewed April 6, 2015
Brakes, quick strut, inspection.
Reviewed April 6, 2015
Replaced all 4 tires and NYS inspection.
Reviewed April 5, 2015
I have been going to Mavis for the last 15 or more years. It has always been a pleasure to give them my business. Prices are fair, service is always top-notch, and I feel that I have known many of the staff forever.
Reviewed April 4, 2015
Both ** and ** have fantastic customer service and always kept me up to date on my truck. Much appreciated!!!
Reviewed April 4, 2015
The service I received was top notch, couldn't of been any better.
Reviewed April 4, 2015
4:30 pm on Good Friday, took us in for brake work and inspection. While parts couldn't be obtained till following morning (not garage fault), car was ready by early Saturday morning. Better service than most places I've been to. Very pleased.
Reviewed April 4, 2015
The Oil Change went very well. I was happy with the service... **, the mgr, is always very friendly, cordial and knowledgeable about the services he offers and my vehicles.
Reviewed April 4, 2015
The staff was very courteous and helpful. They explained everything to me before they did any repairs.
Reviewed April 4, 2015
I was completely satisfied with your service. My 4 brakes needed to be changed. Your personnel handled my situation above my expectations. The service dept was helpful, courteous and knowledgeable.
Reviewed April 3, 2015
Very satisfied. Super polite and considerate, fast and efficient.
Reviewed April 3, 2015
First of all the manager was very helpful, telling me that my rear brakes were low, that I could wait but not too long. I told him to replace them. The man he put on the job was very efficient, getting right to work. As I watched I noticed the shop was running light a well oiled machine, no wasted time. All I can say is that I'll be back to this shop.
Reviewed April 3, 2015
I called on 3/2 for pricing and was told the order was "written up". I told the salesman I'd be in on 4/2. When I arrived this morning, the only thing that was in the computer was my name. They had no tires to fit my car at all! That's bad business.
Good Morning Ms. Prowse,
We deeply apologize for the inconvenience you experienced. We understand your time is valuable and we're sorry the store was unable to accommodate your needs on the day you visited. Mavis is committed to providing its patrons with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.
Thank you,Mavis Support
Reviewed April 3, 2015
The entire experience was excellent. **, the manager, was honest, personable and fair. The facility was clean and well maintained. The car ride's great. I highly recommend this Pleasantville facility.
Reviewed April 2, 2015
They have always done great work for me over the years!
Reviewed April 2, 2015
Friendly, courteous, prompt service at a very fair price.
Reviewed April 2, 2015
I was recommended by a family friend, said these guys were the best. I took the chance and do not regret the choice at all. They paid attention to detail and when something was else was wrong they contacted me first before making a changes, which I admire!!! I will go back in the future to finish the repairs on my car. Thank you so much for helping me!!!!
Reviewed April 1, 2015
** and the team at the Arsenal Mavis/Cole Muffler have been servicing several of my vehicles for about 3 years. I trust them implicitly with all repairs both minor and major. I recommend them at every opportunity to friends and subordinates, which I do not take very lightly. They are even often cheaper with their parts prices, compared to what I can get with my military discount locally, rather than bring the part in to have installed. If I can't do it myself, or simply choose not to, I know who to call.
Reviewed April 1, 2015
Had been a customer of Mavis Tires of Wantagh and have brought my 2 cars and my mother in law's car for everything from brakes, struts, oil changes and repairs. While doing an oil change to my Mazda 3 they didn't fasten the underbody well and I dragged it and ruined it. This happened 2 more times over a 2 year period. I really don't understand how this could happen.
I also was told I needed front struts on my car and replaced them and still have a bad shaking and rattling on the front passenger's side. I brought the car back a half dozen times to be told that there was no noise, but when I brought the car to a mechanic in Long Island City, Queens he told me I needed brakes and that my front right strut was bad after test driving the vehicle. I told the manager at Mavis and he said that he can't find what's wrong with my car and will not order another underbody. All I want is my underbody replace to bring to another qualified mechanic and the noise and rattling in my car to be fixed. I can NOT RECOMMEND MAVIS FOR ANYTHING IN GOOD FAITH TO ANYONE IN MY COMMUNITY AND FAMILY.
Reviewed April 1, 2015
Unfortunately I suspected the left front caliper was sticking. I went to the Shirley Mavis to confirm and they confirmed it was. We discussed the work in detail as to my options. I like how ** broke down the costs line by line, no hidden costs, no surprises, no misunderstanding. ** and their mechanics are a great team that work very well together. I highly recommend Mavis Tire.
Reviewed April 1, 2015
They are good people, you tell them your problem, and they check it out to make sure that it is the problem. If not they will show you the problem and they will fix it in a matter of time it takes to fix it. I would definitely go back again when the time comes. Thank You.
Reviewed April 1, 2015
Professional shop manager and good mechanic - I've used this shop several times and have always been very satisfied with their work and the way as a customer I've been treated.
Reviewed April 1, 2015
Inspection done timely and I have all my work done on 5 family cars at this location.
Reviewed April 1, 2015
Completely trust the professionals at Mavis. They do quick, thorough work at very reasonable prices. Very nice friendly people, too!
Reviewed April 1, 2015
** and the guys at the Waterloo NY shop always treat us well. They showed us what was needed, the scope of the job as well as the time the job would take... and the price. Many thanks, guys....see you next time.
Reviewed April 1, 2015
My experience was great.
Reviewed April 1, 2015
I always come here for service. They greet me quickly, answer my service questions, and get to my vehicle as fast as they're able. The work gets done accurately and I'm on my way.
Reviewed April 1, 2015
All great, terrific hours, open Sunday's is huge. Helpful staff always call when car is ready. Took appointment over phone. Called up with follow-up information. Put sticker on top left side of windshield with updated miles. Also, staff able to turn off oil change reminder on the dashboard.
Reviewed April 1, 2015
I came in needing a brake light changed and had a tire leaking air every couple of weeks. They fixed both problems quickly and at a very good price. Everyone was very friendly and helpful and I would definitely recommend. The only thing I need changed is the spelling of my name...Thank you!
Reviewed April 1, 2015
I had to replace two tires that were ruined as a result of potholes. In addition, my car needed a wheel alignment. The staff were professional, courteous, and the price was great! I would highly recommend this business.
Reviewed March 31, 2015
** and ** take a very good care of my minivan and me.
Reviewed March 31, 2015
I have a habit of keeping cars until they are about 200,000 miles and I have been burned with unneeded repairs. But not with Mavis Tire. They are great and have given me top and timely service and have never tried to bamboozle me even though I am non-mechanical. I feel safe driving older cars knowing they are on top of whatever needs to be done.
Reviewed March 31, 2015
** was very professional and courteous! They repaired my flat while I waited and put the spare back in it's place.
Reviewed March 31, 2015
Great service. Good prices. Happy camper. Had tires rotation, wheel alignment.
Reviewed March 31, 2015
The manager ** is a great asset to the Mavis Corporation. Working with customers can sometimes be annoying and I was probably one of those people. ** was very kind, patient and always attentive to me despite my lack of knowledge when buying tires. He gave great advice and helped choose the correct tire. He didn't try to oversell, which is always a concern of mine when going into these types of places. I felt comfortable, never pressured while at the store. Thank you ** for everything you and your team did for me! Camillus, NY Location.
Reviewed March 31, 2015
They're kind quick and courteous.
Reviewed March 31, 2015
Fast service and friendly attitude.
Reviewed March 31, 2015
Very professional service. Quality tires, rotors, and struts installed. Also computer diagnostics far more affordable than any dealer!!!
Reviewed March 31, 2015
Fair and honest, very competitive. I could have saved a few $, but I like going some place where I can trust the folks working on my vehicles. They're not pushy and inform me of worn parts, with % of wear and give positive recommendations. I can almost always get service same day I call and of not scheduling an appointment is easy. Any work I've had done has also taken less time that I figured. I drive at least a hundred miles a day and I'm hard on my vehicles. I like how easy Mavis is to deal with.
Reviewed March 31, 2015
Oil changes - Very good service.
Reviewed March 31, 2015
These guys are the best, from the front end to the mechanics.
Reviewed March 31, 2015
Very happy with service.
Reviewed March 31, 2015
Dismount snow tires - Wonderful service, friendly and helpful staff, good price and timely service.
Reviewed March 31, 2015
Tire Service - As always, exceptional!
Reviewed March 31, 2015
They should adjust their customer service starting with front desk. Their goal is to write you up, and put you on a waiting line. Then, you just waste your time waiting in the line and see new customers getting helped even when they showed up after 45 min of you waiting to get your car in. You must have a whole entire day to get service. After 45 min of waiting I asked how much longer to start the car, the answer "You are next." Actually, next was a car that came within 10 min. Too much waiting for these people that don't care about you. They believe you have an entire day to wait at their discretion. SHAME!
Good Morning Mr. Ploscaru,
We deeply apologize for the inconvenience you experienced. We understand your time is valuable and we are sorry you felt expendable. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.
Thank you,Mavis Support
Reviewed March 31, 2015
I'd recommend Mavis Tires to friends, neighbors and family. They were courteous during my visit there and they were quick at getting my car in and out and having me back on the road in a decent amount of time. Their prices are fair and competitive.
Reviewed March 31, 2015
** was very helpful with getting only most important things done first and made my money stretch. I feel very taken care of instead of being taken for.
Reviewed March 31, 2015
Four wheel alignment and tire rotation. The work was done promptly and efficiently. I would recommend Mavis to my friends and neighbors.
Reviewed March 31, 2015
Great customer service. A short wait and they didn't try to tell me I needed something that I didn't. I had an appointment and they took me right away. Very courteous.
Reviewed March 31, 2015
Once again my experience at your Mavis location was a good one. Repairs to be done were explained in detail and done in a timely manner. Thanks again Mavis. You are #1 in my book.
Reviewed March 31, 2015
I have been going to Mavis for years. They are very professional and courteous. As for service, I rarely have an issue. If an issue does arise, then they are very prompt to resolve it.
Reviewed March 31, 2015
They are always very professional and considerate of my time. They do a good job and their prices are fair.
Reviewed March 30, 2015
Quick assessment, reasonable prices, great technicians.
Reviewed March 30, 2015
I use the Mavis in Cortland and they have always treated me very good. They fixed my car and were actually very fair in the pricing and have always done a great job on the car.
Reviewed March 30, 2015
The staff was friendly. The time in which it took was very good. I would recommend here to other people.
Reviewed March 30, 2015
I was treated very well by the staff. They explained everything very well and I would recommend them to other people. Thank you.
Reviewed March 30, 2015
Great customer service. All employees were helpful and knowledgeable. I would definitely recommend this location (Mavis 117) to everyone. I will be coming back for all my service.
Reviewed March 30, 2015
Great service..
Reviewed March 30, 2015
Professional, personable attentive. Makes you as if they really do want to serve you and have you as a customer. Refreshing!
Reviewed March 30, 2015
Mavis Tire - Riverside, CT. Service at Mavis is terrific. I have dealt with **, the manager, for some time and he is excellent. He is knowledgeable, very customer focus, is a pleasure to work with and has a "can do" attitude. I highly recommend Mavis Tire and specifically, **, the manager.
Reviewed March 30, 2015
I just purchased four tires from Mavis for my 12-year-old Sonata. I tried Sears first but they only had 3 brands to choose. This was my first purchase at Mavis but my sister was happy with their work. So they had a wide selection of brands, and a couple of specials. I got Cooper tires with a rebate of $60. The job was done quickly, considering how many customers were there. The sales advisor was polite and explained things clearly. No bait and switch, no pressure to buy higher priced tires than I needed. I will certainly buy here again, and tell friends to go to Mavis also.
Reviewed March 30, 2015
I experienced a flat tire midway through a long trip on a Sunday afternoon in the middle of nowhere. Scranton, PA was the closest city so I searched online for tires and found the Mavis ad. I called Mavis and the Manager ** found me a tire. He also reassured me that he would keep the shop open till I arrived (I was still approx. 40 miles away). When I arrived the service was prompt and friendly. ** kept the shop open past their usual closing time to mount a new tire on my car. Thanks to them I was able to complete my trip as planned. I would rate my experience as outstanding!
Reviewed March 30, 2015
Thank you for your quick inspection and getting me out at a reasonable amount of time.
Reviewed March 30, 2015
This was the second time I went to Mavis for help. They were very accommodating and took care of my situation immediately. They are my go-to store for tires.
Reviewed March 30, 2015
Well today I called up mavis tire about their price buster cause I found tires cheaper than what they were asking. I found starfire rs c2.0 205 55 r 16 for $56.71 free shipping from pep boys online. Mavis is asking $127.00 carry out, no installing. They say the best they can do is $79.99. I ask him “why that is” and he said that is all he is authorized to do and it says CLEARLY they will beat any price. I said to the guy on the phone “well that’s false advertisement” and he says “I know”. Their own employee says he knows it’s false advertisement. It fits all their requirements for the policy. So now I’m waiting for a call from higher up. Not to mention most I see them tires for online is $78.00 and they charging $127 so how is that buy 3 get one free when they charging you $50 to $75 more than anywhere else cause what they overcharge you for the 3 is just like paying for the 4th if not more for it?
Reviewed March 30, 2015
I had a great experience at this location. The manager ** couldn't of been any more polite. I understand they were very busy that day but overall great experience.
Reviewed March 30, 2015
Needed to get a tire changed, they were quick and efficient. Would definitely go back and recommend to family and friends.
Reviewed March 30, 2015
I was very satisfy with the help and ** was amazing with making understand the work that my car needed!!!
Reviewed March 30, 2015
Excellent customer service.
Reviewed March 30, 2015
All of the people seemed very knowledgeable and courteous. I would highly recommend this store.
Reviewed March 30, 2015
Never had a problem in about 5 years, these guys always go 100% for me and my family.
Reviewed March 30, 2015
Went to Mavis for Brake Service, they were efficient and helpful, the only thing I would recommend is that they itemize their repair estimate.
Reviewed March 30, 2015
I will have to say ** was very thorough in my repairs that I had done, the mechanic took the time to explain my noise, road tested it with me so I could tell him exact noise, repairs done and extremely satisfied.
Reviewed March 30, 2015
** and his staff are always giving me and my family great service.
Reviewed March 30, 2015
I was out with my family shopping when we decided we should not push our luck with the brakes any further. We pulled in to Mavis without an appointment. They took us right away, diagnosed the issue, had parts in stock and had us out of there in under an hour. They made mention of other possible repairs without the hard sell. A great experience!
Reviewed March 30, 2015
Bought a "new" car, it has had only 413 miles on it... On my way to the "market", then front tire was getting low... "Mavis" tires center is on route nine... stopped by to tell them my problem. They have looked at the tire, and have notified me, that it can "not" be fixed, the "hole" is too big... So, I have asked for a "new" tire, the gentleman has mentioned that they have one in "stock"... It was put on, then I was sent on my way... Couldn't of done any better service... polite, friendly, and awesome courtesy service...
Reviewed March 30, 2015
I was very skeptical the 1st time I went to Mavis. I figured being a woman I would get ripped off again. But to my surprise I wasn't. I was very happy with the service there. I also bought snow tires and summer tires and was very very pleased, I will do business with them again.
Reviewed March 30, 2015
Mavis Newbergh NY. At first I thought all the employees had stocks with Pirelli. But I realized that they were actually all selling me a great tires! From the sales lady to the workers in the back. Great service. Great team.
Reviewed March 30, 2015
You guy have the best service w/ short wait time. All employee very friendly. The Mechanics makes your car well check before they give back to you them shaker you in have at good that my place do business. Thank you.
Reviewed March 30, 2015
The employees were very friendly. They helped me choose the right tires for my style of driving. I am very satisfied with my purchase. And it was a pleasant experience. I will come back to this facility.
Reviewed March 30, 2015
The service was provided in the time given at the start. It was done efficiently and everyone was polite and friendly.
Reviewed March 30, 2015
** and his staff were very accommodating and professional. I always enjoy having my work done there. I can always trust that ** will see that the job is done right!
Reviewed March 30, 2015
The service was excellent. They delivered on what they said they would do At the price I was quoted. I would definitely recommend them and will be back to have my shocks and bushings replace.
Reviewed March 30, 2015
Great tires and excellent service. Would recommend to anyone looking for aggressive tires. Mavis tire was more than accommodating and even beat Internet pricing. Went back the next day and bought another set for another jeep.
Reviewed March 30, 2015
Mechanic described the necessary repairs and answered questions. Work was completed sooner than expected.
Reviewed March 30, 2015
They were helpful and respectful. They were able to get the job done in a reasonable amount of time and at a fair price. I would definitely recommend this garage and I will be doing future business there.
Reviewed March 30, 2015
Replace Front Tires - The experience was great, just like I expected.
Reviewed March 29, 2015
I purchased four new tires for my vehicle. The receptionist was extremely, and pleasant to deal with. He gave me different options, and answered all of my questions. The job was completed in the time stated. In fact they finished ten minutes early.
Reviewed March 29, 2015
I would like to commend you on your employees at the Troy Rd location, where I go for service. I had called and spoke with ** about getting my grandsons tire repaired. He took his time to explain to me that he had to order the specific tire needed and that they would have it the next day. He gave me a price quote for the service so that there would be no surprises when we went for the repair. I am a senior citizen and ** took his time to explain everything to me. He was very courteous and spoke in a polite manner. I had called the next day to verify that the tire was received and when I spoke with ** he stated that "When It was CONVENIENT for me to come in" they would take care of the repair...
Not only did I feel extremely satisfied with services but ** showed courtesy, manners, politeness and the VERY BEST CUSTOMER SERVICE!!! I live in an apartment complex and I will advise my neighbors about my experience and will recommend them to go to Mavis for service. Having employees like ** shows how highly you value your customers… and their business. Thank You
Reviewed March 29, 2015
Went in for 4 tires and they found that the adjustment arm needs replacing… They tried to get one but being a Sunday, no luck. They showed they cared and took the time to show me the problem and why it is needed asap. They were all very nice and friendly. Enjoyed going there.
Reviewed March 29, 2015
I recently visited the Mavis in Florida, NY to have my wheel studs fixed. I would just like to say the customer service displayed by service tech ** was terrific. During the service, ** communication to me about potential hazards was very descriptive and placed in laymen terms for a non-mechanically inclined person like myself. He was always smiling and happy to answer my questions. There are 2 Mavis centers that would have been more convenient for me in the Middletown area but the 20-min. drive was well worth it. I will be visiting your Florida, NY store for all my repair needs. A++++ store.
Reviewed March 29, 2015
The team at Mavis located in Middletown, Orange County is an amazing team! They are VERY friendly and offer amazing prices and you could always expect a "Thank you and please come back" and much more... (which is very warming and comforting). The team at Mavis gets all done in an ample time and makes sure you leave with a smile on your face and auto-satisfaction.
Reviewed March 29, 2015
I went to Mavis Discount Tire located in Union NJ on Thursday 3/26/15 to have the four V rated placed on vehicles. The service manager informed me that I needed new struts and both right and left axle replaced. Technician was unable to complete entire service on same day because he stated he needed a special tool to remove existing left axle. I agreed to return so he could finish the task. I returned Saturday 8:30am, one of 1st customer to arrive. I ask how much longer at 11:45 until completion. Service manager stated they needed about 1 more hour. I did not leave until 6:15pm.
I was deeply concerned about the quality of service. I Ask tech was it safe for me to drive car. He stated he had trouble replacing mount. I drove car round building for test drive before left their parking lot. Car sound like a truck upon accelerating gas pedal. I told customer service rep that I will have to return 9am on Sunday to speak to store manager about car performance after failed attempt to repair service they offered to provide. Totally disgusted.
Hi Ms. Burgess,
We deeply apologize for the inconvenience you've experienced. We at Mavis Tire take customer service very seriously and would appreciate the opportunity to rectify your situation. If you could please contact us @ 914-984-2500 option #2, we would be happy to discuss the issue and find a resolution!
Thank you,Mavis support
Reviewed March 28, 2015
Technician is into his trade.
Mavis Discount Tire Company Information
- Company Name:
- Mavis Discount Tire
- Year Founded:
- 1949
- Address:
- 358 Saw Mill River Rd
- City:
- Millwood
- State/Province:
- NY
- Postal Code:
- 10546
- Country:
- United States
- Website:
- www.mavis.com


