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Mavis Discount Tire Reviews

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About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Visit www.mavis.com
Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

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    1 featured review
    How do I know I can trust these reviews about Mavis Discount Tire?
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    Page 35 Reviews 4875 - 5025
    Verified purchase
    Customer ServiceStaff

    Reviewed June 9, 2015

    I called a few days before my appointment and they had my tires ready to go on my car as soon as I got there. Excellent service.

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    Staff

    Reviewed June 8, 2015

    Great service as usual.

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    Punctuality & Speed

    Reviewed June 8, 2015

    They were very good, reasonably priced, trusting, and very quick.

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    Verified purchase
    Staff

    Reviewed June 7, 2015

    Took my van in to have an alignment done. Took less than an hour. I thought I would of been there longer tab an hour. The guy at the desk I apologize I can't remember his name but he was very nice calm and answered any and all questions I had. I had a great experience and would recommend them to everyone.

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    Verified purchase

    Reviewed June 7, 2015

    Brakes and Suspension - Fantastic work and quality. I have been going there for 5 years and have only had good work. I expect to be a loyal customer for hopefully another 5 more. I highly recommend them.

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    Verified purchase
    Staff

    Reviewed June 6, 2015

    Great service!!! Thank you guys for making me feel at home and not overcharge me!! :)

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    PricePunctuality & SpeedStaff

    Reviewed June 5, 2015

    I go to Mavis on E. Ridge Rd anytime I have problems. ** have treated me with respect. Prices are great. All of the employees are kind. The location is great, never waited long. Wait time is as expected. I would recommend this location to everyone.

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    Punctuality & Speed

    Reviewed June 5, 2015

    Was treated professionally and prompt.

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    Price

    Reviewed June 5, 2015

    Best work and best price and best service.

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    PriceStaff

    Reviewed June 5, 2015

    They took my car immediately and gave me a price much lower than two of their competitors. They did it in a friendly manner and their facility was clean and welcoming especially for a tire store. Very happy.

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    Verified purchase
    Installation & SetupPunctuality & SpeedStaff

    Reviewed June 4, 2015

    I had a screw in my tire that was found quickly and fixed with very little wait. I was a walk-in - didn't have an appointment. Everyone was very friendly.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 4, 2015

    ** were terrific. They took me in immediately, gave me an approximate time that my car would be ready, and it was. The service was done well and they only did what was necessary when they could have told me a million different things. They were friendly and helpful. I will certainly return and recommend them.

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    Verified purchase
    Staff

    Reviewed June 4, 2015

    I want to take a moment and thank ** and the Mavis team for solving my 2006 CRV rear tire issue. The rear struts needed replacing in addition to the rear tires that had a cupping issue. Work was completed yesterday. My CRV is riding like I just drove it out of the showroom. Thanks Mavis!!!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 4, 2015

    Always have a satisfactory experience when I go there for car service. Professional staff and fast and reliable service, cost is fair.

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    Verified purchase
    Staff

    Reviewed June 4, 2015

    Maris Route 211 Middletown, NY. I have to compliment the management of this Mavis store. I was referred by a friend who had a good experience there and so I decided to give them a try. What a great surprise to find a manager who was such a gentleman. I was greeted with a smile and treated with respect. The facility was spotless! Even the bathroom! Very important for us ladies! I will be back!

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    Verified purchase

    Reviewed June 3, 2015

    ** was very curious and was able to determine I did not need brakes, it was a faulty sensor. Good news!

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    Reviewed June 3, 2015

    Pleased with service.

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    Price

    Reviewed June 3, 2015

    This is the only place I will bring my vehicle to. I have been to several different garages in the past. Always to be treated as if I didn't know anything. Once I started going to this Mavis I have always with the exception of 1 time (which was immediately addressed) been treated with the utmost respect. They always try to work with you on the cost and are upfront and honest.

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    Reviewed June 3, 2015

    I had two tires put on my car and a wheel alignment and the service was exceptional, and I would definitely recommend Mavis Tire to anybody I know, and I would definitely return there as a customer myself.

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    Verified purchase

    Reviewed June 3, 2015

    I was so thrilled with the service I received. **, one of the managers, even dropped me off and picked me up from my house because my service was going to be slightly delayed.

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    Punctuality & SpeedStaff

    Reviewed June 2, 2015

    Fast and courteous service.

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    Punctuality & SpeedStaff

    Reviewed June 2, 2015

    We have never had to return a car. Work always completed in a timely fashion. They are friendly....and waiting area clean. A-plus in my book.

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    Price

    Reviewed June 1, 2015

    Had my wipers replaced, they didn't take the plastic off. A few hours after, l was caught in a rain storm. Had to pull over in the pouring rain to remove the plastic. They never gave me price quotes on the tires. I just assumed they were giving me the one on sale, they gave me the most expensive.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Morning Joanne,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 1, 2015

    My experience at Mavis tire was very pleasant, Friendly, Fast, service and a job well done.

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    Customer ServicePunctuality & Speed

    Reviewed June 1, 2015

    My teenage son hit a pothole and destroyed one of the tires on my wife's new car. The Mt. Kisco Mavis team got a matching tire ordered, had the vehicle on the rack and ready to go while the tire was en route. In and out amazingly fast once the tire was delivered from their warehouse. A perfect match, and great customer service. There is a reason why I continue to use them even after I have moved out of the area.

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    Staff

    Reviewed June 1, 2015

    Great service. Assistant manager was very helpful and great employee. Mavis should be glad to have her on their staff.

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    Staff

    Reviewed May 31, 2015

    Excellent service... Very nice people at Mavis in Westbury... I am very pleased with Mavis in Westbury.

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    Price

    Reviewed May 31, 2015

    Extremely happy with the service and prices.

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    Staff

    Reviewed May 30, 2015

    I brought my son's car in because of a noise it was making. I left the car, after they inspected the car, I was told we needed bushings, new shocks, front end alignment for a total of $1099. I said I'd have to think about it and took it to a local mechanic… It was the ball joint, that was it, $450. If I did the $1099 in repairs at Mavis, which did not include what the actual problem was, I would have put my young "new" driver son in danger. I had my son's car fixed by the local mechanic, the noise is gone, the car is fixed without the unnecessary repairs Mavis wanted to do. Not sure if this was lack of experience on the mechanics end, or that fact that I am a woman and won't know better… and just have it fixed. I will never have a car repaired without a second opinion. I think everyone should do that, feeling this place is no different than going to a Midas or a Meineke (always selling you things you don't really need but telling you that you need it).

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Morning Janna,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

    Verified purchase
    PriceStaff

    Reviewed May 29, 2015

    My older car was serviced by Mavis Tire/Cole Muffler in Watertown, NY yesterday May 28, 2015. I am completely satisfied with the service they provided, the time it took to complete, and cost of the repairs. They could have easily done more work but were honest saying that it didn't need to be done at this time. It is service like that will draw me back and make me recommend them to friends and family.

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    Customer ServiceStaff

    Reviewed May 29, 2015

    Just want to thank the Mavis team over at Parsippany, NJ for an outstanding customer service experience. Special props to ** at the front desk! What a great employee Mavis has in **!

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    Punctuality & Speed

    Reviewed May 29, 2015

    I have had awesome service with the Webster, NY store. I have brought to them the 3 vehicles I have had and they were always very quick, knowledgeable and fairly priced. I wouldn't ever bring my vehicles anywhere else for service. They are always accepting walk ins and try to get you in as soon as possible, and it is always quick.

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    PricePunctuality & Speed

    Reviewed May 29, 2015

    Went for tire replacement, oil change, brakes and wheel alignment. It was quick and price was good.

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    Price

    Reviewed May 28, 2015

    Muffler installation: Dropped the car off early in the morning and picked it up same day. Price was less than expected and glad to get my car fixed in a timely manner.

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    Verified purchase

    Reviewed May 28, 2015

    I am very pleased with the service I received.

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    Verified purchase
    PricePunctuality & Speed

    Reviewed May 28, 2015

    I needed my car inspected and went to Mavis without an appointment. They were very helpful and friendly and checked me in quickly. The inspection along with power Steering Flush Service were completed quickly and at a very acceptable and reasonable price. Based on my experience, I would strongly recommend Mavis.

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    Verified purchase
    Installation & SetupPricePunctuality & Speed

    Reviewed May 27, 2015

    Called ahead to see if they could match a competitor's price. They beat the price, set up an appointment, and ordered the tires in two minutes. The tires were mounted quickly and everyone was very friendly and professional.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 27, 2015

    I am very impressed with the type of service that I received for my car. They located my problem very quickly, and I was able to get my car back immediately after they fixed it. I highly recommend Mavis Discount Tire to anyone because of the excellent service, timeliness, and fair rates that I received.

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    Verified purchase
    Staff

    Reviewed May 27, 2015

    I have had a few different jobs done at the Mavis Discount Tire in Eastchester, NY. From regular service appointments, to brake pads and rotors, and even replacing my worn out suspension; I've found their workmanship to be top-notch, the staff to be courteous and helpful, and the prices to be fair. I would recommend this location to anyone.

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    Punctuality & SpeedStaff

    Reviewed May 26, 2015

    I went to Mavis in Yorktown Heights on Friday afternoon to get a quick alignment for my Honda Odyssey Mini-Van and was greeted with courteous service, an accurate explanation of how long it was going to take, and a job well done. Was a really positive experience.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 26, 2015

    I hit a curb, the tire was ruined. I went back to Mavis, they replaced the tire under the extended warranty. No hassle, very short wait time, polite service. Will be back again.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 26, 2015

    As always great customer service. Fair prices and amazing people. Thank you!

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    Punctuality & SpeedStaff

    Reviewed May 26, 2015

    The location on route 9 in fishkill is great. Very nice, courteous, fast. Will go here for everything.

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    Staff

    Reviewed May 24, 2015

    Service was very good and professional. Will return for future work.

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    Verified purchase
    Staff

    Reviewed May 24, 2015

    The service was great. Salespeople were professional, helpful and personable. ** was the salesperson I spoke to on the phone. When I got to ** he's great, was genuine like meeting up with a friend. No BS. That's not something corporate can teach someone. You are that person or just come over as a phony.

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    Verified purchase

    Reviewed May 23, 2015

    Good service, timely delivery, reasonably priced.

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    Customer Service

    Reviewed May 22, 2015

    I'm always treated courteously and fairly by the customer service professionals at Mavis and I have no complaints whatsoever about their technical service pros. My favorite shop is 932 Central Ave, Albany, NY.

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    PricePunctuality & Speed

    Reviewed May 22, 2015

    I've been a customer at Mavis Discount Tires in Greenport, NY for nearly 15 years. The prices, service and courtesy are always first class. The work is always done promptly and correctly.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 22, 2015

    Mavis in east northport ALWAYS takes care of me for Years. ** (mgr) and ** (mechanic) are simply the best. Polite, knowledgeable, quick and professional. As long as they are there, I will be.

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    Verified purchase
    Punctuality & Speed

    Reviewed May 22, 2015

    Muffler - Guys worked hard to adapt a tough part and put in extra time and effort to make it work right - thanks guys.

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    Punctuality & SpeedStaff

    Reviewed May 22, 2015

    Polite, courteous service, and done quickly. Time will tell how well the service holds up.

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    Punctuality & SpeedStaff

    Reviewed May 21, 2015

    I didn't have to wait very long and the person that worked on my car was outstanding.

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    Punctuality & Speed

    Reviewed May 21, 2015

    Brakes - Was done with care and quick. My car feels like a new car.

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    PriceStaff

    Reviewed May 21, 2015

    Mt. Sinai Mavis - ** and his team are fantastic! I find the quality of their work to be exemplary and their pricing fair.

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    Punctuality & SpeedStaff

    Reviewed May 21, 2015

    ** was pleasant and knew her work. She helped me quickly and had me out in no time. Of course the tire was fixed but I must admit that it was ready quicker than I expected. Thank you for your service with great people. The rest room was clean also.

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    Verified purchase
    Staff

    Reviewed May 21, 2015

    Mavis has outstanding and professional workers. I have almost 15 years I go to Mavis, they don't only do tires, they perform inspections, oil changes, brakes etc... I will recommend this Mavis to anyone trust me!

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    Verified purchase
    Staff

    Reviewed May 21, 2015

    Very professional service.

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    Staff

    Reviewed May 20, 2015

    The State St. location in Watertown has a great manager. He takes time to give you advice and share expertise. He also lets you know while your work is being done where they stand and anything that comes up. I have bought 2 sets of tires from this location and would do it again.

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    Verified purchase
    Staff

    Reviewed May 20, 2015

    Today's brake work: Very good experience. Very satisfied with the work and nice people to deal with.

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    Staff

    Reviewed May 20, 2015

    Service was excellent at the Union location. The manager and mechanic who worked on my vehicle did an excellent job.

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    Punctuality & SpeedStaff

    Reviewed May 19, 2015

    My very best experience ever with a auto care facility. Mavis of Newburgh is number one in my list. They are prompt, polite, patient and courteous and will expedite the job as promised. I have nothing but respect for the management and team that pulls together and makes unhappy customers happy. I would gladly recommend this Mavis. Great morale as well!!! Honest. I'm not a easy customer, I'm always rushing.. Lol

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    Staff

    Reviewed May 19, 2015

    Demonstrated excellent knowledge of tires and explaining the differences enabling myself and others (customers) to make educated purchases. Excellent salesmanship - I would recommend to see this person before making a tire purchase.

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    Price

    Reviewed May 19, 2015

    Mavis has always been good to me. Used them for at least 5 years and never had any issues. Prompt friendly service and very fair pricing.

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    Punctuality & SpeedStaff

    Reviewed May 19, 2015

    Very professional. I was in and out within the promised time.

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    Punctuality & SpeedStaff

    Reviewed May 19, 2015

    Wheel Alignment - Very friendly service, in and out very quickly. Service technician very helpful.

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    Reviewed May 19, 2015

    Other customer came in after me and went ahead of me.

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    Price

    Reviewed May 19, 2015

    Talented trustworthy mechanics. Every time I come here, I come away happy. They beat prices, sometimes by a huge amount, and everything they work on has been fixed for me.

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    Installation & SetupPriceStaff

    Reviewed May 19, 2015

    The very friendly staff made sure I was satisfied with the installation of 4 new tires and wheel alignment. The price was excellent and there were no surprises. I will definitely recommend the White Plains Mavis for all your tire needs. They have also repaired punctures for me in the past with no problem. They will provide services and not hit you with extra charges.

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    Sales & MarketingPrice

    Reviewed May 18, 2015

    I had multiple work done at the shop. I purchased 4 tires at a great price (mounted and balanced). I also had a muffler put on my 2005 Dodge Ram and a muffler and tail pipe put on my 1986 Firebird. Excellent job on both mufflers. Very happy with the sales and service!

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    Staff

    Reviewed May 18, 2015

    The employees there went above and beyond my expectations. I was very impressed with the service.

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    Staff

    Reviewed May 18, 2015

    Service at the Mastic Location of Mavis Service Center - Excellent does not even come close to the level of professionalism I experienced. This location and staff could and should be the standard by which all Automotive service professionals aspire. ** everyone absolutely fantastic.

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    Staff

    Reviewed May 18, 2015

    Brought my car to Mavis for an Inspection. They are courteous and efficient. I have used Mavis before for brakes and tires and they are honest, fair, reasonable and I have NEVER had any problems with any of the work they have done. I recommend them highly!!

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    PricePunctuality & SpeedStaff

    Reviewed May 18, 2015

    Every time I go to Mavis the staff is incredibly nice! Also, I'm always surprised as to how cheap and fast the service is. I will be recommending you to my friends and family!

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    Customer ServiceStaff

    Reviewed May 18, 2015

    The Mavis experience: An aggravated flat tire victim enters an immaculate air conditioned store; I'm greeted by friendly well trained staff. Customer data, history, etc. immediately appears on a large computer screen for immediate easy entry and updating. The vehicle is whisked away for inspection. Proceed to coffee area and customer work stations for a comfortable, brief wait. Staff summons you to have the tire problem explained clearly and shown to you. The work is authorized and completed within 30 minutes; additional diagnostics are done and professionally but not aggressively offered. Payment takes a second. Keys handed over. Flat tire victim leaves happy, wondering days later how most companies fail miserably in customer service where Mavis, doing something as seemingly mundane as fixing my tires, excels.

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    Staff

    Reviewed May 17, 2015

    The staff at this location is very courteous and efficient.

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    Staff

    Reviewed May 16, 2015

    ** the service advisor was very helpful, knowledgeable and explain everything about the problem with my vehicle. I would definitely recommend Mavis.

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    Staff

    Reviewed May 16, 2015

    NYS inspection - Very professional. I mentioned that I was having a rattle under the car, and asked if they could check it out. It was a heat shield on the catalytic converter that was making the noise. They fixed it without a charge. Great job!

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    Customer ServicePunctuality & Speed

    Reviewed May 16, 2015

    Every time I have any kind of service done at this location, I always get great customer service, always on time, and helpful. ** and his crew always on point.

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    Punctuality & Speed

    Reviewed May 15, 2015

    It was ok and timely. I was not prepare to do my brakes but when I see them I have to change them.

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    Punctuality & SpeedStaff

    Reviewed May 15, 2015

    The Port Jeff Mavis is not the closest location to my home or work, but I make a point to go to that location. ** and his team are always friendly, informative, fair and quick on service.

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    PriceStaff

    Reviewed May 15, 2015

    My experience at the Mavis Store located in Matamoras, PA was more than pleasant. The staff, especially the manager **, was more than helpful and accommodating to my needs! He was willing to give me a fair deal that beat the competitor's price, knowing I had a long drive back to Illinois and was tight on cash. My daughter lives out in the area and recommended I go there and ask for **, since he had previously accommodated her in a wonderful manner as well. I have never met someone who is willing to go above and beyond to make sure the customer is satisfied. Definitely NO bad taste left in my mouth after leaving the shop. Next time I am in the area, I'll be sure to swing by for at least an oil change and donuts for them. A++ Experience!!

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    Punctuality & SpeedStaff

    Reviewed May 15, 2015

    I was pleasantly surprised & relieved that walking in 10 minutes before closing time after an unexpected flat, the staff welcomed me and genuinely wanted to get me back on the road. It's hard to find that kind of service these days. The guys were friendly, quick & efficient. A+++

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    Punctuality & Speed

    Reviewed May 14, 2015

    I showed up with no appointment and a flat tire. They took my car right in and did a great job! Had a great experience!

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    PriceStaff

    Reviewed May 14, 2015

    I was very much pleased by both the staff and the service the men performed. Nice clean shop. Reasonable prices.

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    Staff

    Reviewed May 14, 2015

    I always bring my car to this Mavis because they always do good work. I do my oil, struts, tires and alignments here. **, the manager specifically stands out as a stellar member of the staff. Waiting room needs update (aesthetically).

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    Reviewed May 14, 2015

    I took my car for tire change and associated services. They took it. The guys did the tire change but would not do wheel alignment. When I went to pick the car, they said they don't even know how to check whether wheel alignment is needed or not, and they are not certified to make wheel alignments. They asked me to take the car to dealership to check and make the wheel alignment. His advice was – "drive the car and take your hands off the steering wheel, if it pulls to one side it needs wheel alignment, otherwise not." Such a POOR half service. Such service places must be put out of business.

    If you take your car to this place, all they know is to change the tire and leave you in the middle of the road, and you never know whether you can drive the car safely, if you get your tires changed at Mavis. Go to this place, if you want to put your life in JEOPARDY in the middle of the road. NEVER go to this place. Far better off going to a place where full service can be done, and have the comfort of having received a reliable and courteous service.

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    Verified purchase
    Staff

    Reviewed May 14, 2015

    Brought my Dodge Caravan in for inspection. Took about 20 min. They informed me of things to look for shortly as brakes pass but will need to be replaced soon. Always helpful when I bring my van or some friend's car. The area is always clean and quiet. Thank you Mavis.

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    Staff

    Reviewed May 14, 2015

    Great staff! They helped me with many tire issues. The person taking care of my car was very friendly and efficient. He explained what happened and showed me my old tires. Great experience.

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    Reviewed May 13, 2015

    Wheel alignment - It was a great experience due to the fact that I have been there before.

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    Staff

    Reviewed May 13, 2015

    This is not my first time dealing with this shop. They are always courteous and smiling. They communicate the issues very well and get the job done in a timely manner. I highly recommend Mavis at 270 Troy Rd, Rensselaer, NY 12144.

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    Customer Service

    Reviewed May 13, 2015

    This center was extremely accessible and accommodating. They scheduled me in the very day I called and were very eager and seemed energetic to assist me. I left the center a satisfied customer, and will return for future needs!

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    Punctuality & SpeedStaff

    Reviewed May 12, 2015

    As usual the staff took care of me very professionally and expeditiously. Above all the staff behaves very professional. Everyone was working all the time without any loitering. The feeling I got was that they were on the job to get me in and out, satisfied, and as fast as possible.

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    Staff

    Reviewed May 12, 2015

    The staff there are very helpful. I really like that location. They give me insight on everything that's wrong with my car.

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    Staff

    Reviewed May 12, 2015

    Front end alignment - Very professional and courteous and helpful people.

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    Customer Service

    Reviewed May 12, 2015

    So I went to Fishkill on a recommendation from a friend and was helped out by **, I think he was the manager there but not sure. ** provided the very best customer service that I've ever experienced! ** not only answered all my questions but made recommendations that made sense to me. I will be going to Fishkill Mavis from now on. Please tell *** I said THANK YOU!!!

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    Staff

    Reviewed May 11, 2015

    ** and the team could not be better as your service manager and mechanics represent the Mavis company. I will always be a customer with ** and the team. To date ** has gone out of his way and continues to do so and keeps my car running and safely on the road.

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    Reviewed May 11, 2015

    Had a terrific experience recently. I would return to Mavis any day and would recommend them to anybody.

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    Staff

    Reviewed May 11, 2015

    A pleasure to deal with all Mavis personnel. ** the manager at Mavis in Yorktown is amazing. I'll be returning this Mavis in the future for car needs! Thank You! :)

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    Price

    Reviewed May 9, 2015

    The courtesy showed to us at Mavis, was priceless. The time waiting for my vehicle to be done was not as long as I expected. They gave me an accurate account for was going on with my car. When they were done we were in shock for the price we had to pay, was not that expensive! Very happy customers.

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    Staff

    Reviewed May 9, 2015

    I have been going to this location for over a year now, and have yet to be disappointed! They are courteous, professional and always ready to help. They get you in and out as fast as possible and have never inflated the work that needed to be done like some places do. They listen to you and care about your car and your circumstances.

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    Punctuality & Speed

    Reviewed May 9, 2015

    New Tires and Fluid Change - ** was very helpful. Explained everything. Work was done quickly.

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    Staff

    Reviewed May 8, 2015

    We have been dealing with Mavis for a while now and went to this Smithtown location mainly due to a particular member of the staff with whom we had previously dealt and trusted. As always we were treated courteously and fairly.

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    PriceStaff

    Reviewed May 8, 2015

    Amazing staff... They always do a great job on my car and always give you the best prices.

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    Punctuality & Speed

    Reviewed May 8, 2015

    I was very happy with my experience at Mavis. The service was prompt and my car was kept clean. They did a good job and I really love my new tires. I'm going to come back again in the winter when I need snows.

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    Punctuality & SpeedStaff

    Reviewed May 7, 2015

    Found my problem quickly and resolved it. All employees, especially ** were friendly and courteous. Didn't feel like I was being taken advantage of. Thank you.

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    Staff

    Reviewed May 7, 2015

    Changed tires here before and recently changed oil and battery. Good service, no complaints.

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    Price

    Reviewed May 6, 2015

    I highly recommend Mavis because they treat you right and with a good price. I think they can accommodate anyone's budget. Thank you Mavis Fishkill NY!

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    Reviewed May 6, 2015

    Rear tire going flat. Brought to Mavis. 20 minutes, fixed tire and also pointed out a problem with a rear bushing that needs to be addressed. This was unknown to me. Thankful for the mechanic's good eye!!

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    Staff

    Reviewed May 6, 2015

    The Yonkers store displayed great professionalism and great service.

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    Punctuality & SpeedStaff

    Reviewed May 6, 2015

    Great service in timely manner. Very friendly and informative.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed May 5, 2015

    I needed a new tire for my wife's car. I needed to match the tires that were already on the car. They had the tire I needed in stock. I figured that it would take a while to get the tire installed, but it was done very quickly. The staff was nice and they have a TV in the waiting room which is really nice. They have treated me well on every visit so far, so I will continue to bring my cars there.

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    Punctuality & Speed

    Reviewed May 5, 2015

    I walked into Mavis Tire Company. They didn't have the tires on site but they had stock at the warehouse, promised me to have them in for 2:00 pm latest 2:30 pm, as they promised I was called to come in for service. I asked how long would it take for the services that included alignment, the attendant said about 1.5 hrs, no lie I walked out of the store exactly an hour and a half later very satisfied.

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    Punctuality & SpeedStaff

    Reviewed May 5, 2015

    My Experience At Mavis In Great Neck, New York - I made an on-line appointment for a motor oil and filter change. I was pleasantly surprised when the job was started on time and completed in a reasonable amount of time. The staff was very professional.

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    Staff

    Reviewed May 4, 2015

    Always professional & courteous. Greeted with a smile, I have taken my car to Mavis since moving to the long beach area & have always been pleased with the work they have provided to me, in a timely manner & the status of the work. Thank you.

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    Staff

    Reviewed May 4, 2015

    Excellent service and workers very informative and helpful. I felt at peace spending my money at the Freeport, NY location, Facility 7116287. The whole crew that evening excellent... 100% satisfied.

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    PriceStaff

    Reviewed May 2, 2015

    I have always had excellent service at Mavis Tire, and their prices are extremely good. I take my car there for everything and I have never been disappointed. The staff has always been courteous and ready to help with anything you ask of them. Thank you Mavis Tire.

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    Price

    Reviewed April 29, 2015

    Good and efficient work, easy to deal with, good prices. I will come again.

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    Reviewed April 29, 2015

    Excellent and truthful evaluation and repair of my car. ** the Mgr. was a 10 of 10.

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    Installation & Setup

    Reviewed April 29, 2015

    I went to Mavis to repair/replace a ROF tire that couldn't hold pressure. I am covered with road Hazard insurance. The attendant ** communicated with the provider, ordered the tire and as promised installed it the next day. I paid up front and the provider will reimbursed me.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 29, 2015

    I was very pleased with both the service and the quality of work done on my car at Mavis in Franklin Square. ** was courteous and polite. He took my car in at the end of the day and stayed late to finish the job. He didn't try to sell me anything I didn't need or pressure me into purchasing anything more than what I needed for my car. I would definitely recommend this shop and in fact will be bringing my son's car there to have it serviced.

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    Sales & MarketingStaff

    Reviewed April 29, 2015

    This location has always done a great job with all the cars I've owned. I specifically like that they have a lifetime guarantee on brake pads. I came in at 8:30 and I was done by 10:15. Not bad for an alignment and new back brake pads. I know them and I trust them.

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    Customer Service

    Reviewed April 28, 2015

    ** gave terrific customer service. They not only fixed what I came there for but found other, more important issues that needed to be addressed. Thank you guys!!

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    PriceStaff

    Reviewed April 28, 2015

    Prices great, work was done properly, reps are courteous and knowledgeable, work was done in a timely manner. I am a repeat customer and would keep going back.

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    Staff

    Reviewed April 27, 2015

    The Mavis location I went to was recommended by a friend. My brakes were squeaking. I needed an oil change and I had a slow leak in my tire. The staff were nice, helpful, knowledgeable and took very good care of both my car and I. My car is in much better shape and I am definitely going back if anything else goes wrong with my car.

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    Reviewed April 27, 2015

    I asked to save my old tires and the technician wrapped each tire individually keeping my car clean. It was unexpected but very much appreciated.

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    Staff

    Reviewed April 27, 2015

    I went for a flat fix. ** was kind in explaining to me the different options I had. He was also patient in answering my questions. I will definitely go back when in need of tire service. I recommend their service.

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    Staff

    Reviewed April 27, 2015

    Great staff...personable and helpful at all times.

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    Punctuality & SpeedStaff

    Reviewed April 27, 2015

    Mavis personnel are helpful, courteous and completed the work on time. Screw in tire removed. All is well. I have nothing further to say. I'll be back and am an established customer.

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    PricePunctuality & Speed

    Reviewed April 26, 2015

    Bought new tires and had car aligned. Shopped around, had a friend that works at a tire shop, and mavis still gave me the best price. Service was fast. Tires were put on went to alignment rack where they saw a bent trailing arm. Since part can only be done by dealer, was told to have it fixed and they'd realign my car for free. ** and the guys on route 9 Poughkeepsie did a great job!

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    PriceStaff

    Reviewed April 26, 2015

    This was the lowest price I found for the tires I needed, plus I got an inspection, alignment and oil change, all for a good price. The employees are friendly and helpful. They gave me a discount on the alignment and the oil change without my having to ask! I have shopped at Mavis for a while, and plan to keep doing so!

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    Punctuality & Speed

    Reviewed April 26, 2015

    Mavis Tire has consistently provided best value for money in Service. The new tires were mounted and balanced quickly and how they will stack up after 50K miles or so is yet to be known.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 26, 2015

    The customer service was friendly, especially considerate considering my military employment. The oil change was cheap, fast and efficient.

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    Customer ServicePrice

    Reviewed April 26, 2015

    My tires were mounted incorrectly which weakened the tire and ended up getting a huge bubble on the first and a flat on the replacement. First I was told it was because of a big pothole and absolutely positively no other reason which I did not hit btw. Then 2 days after that replacement same problem then was told "I have a feeling the tire was stretched upon mounting and that weakened it and a normal size bump which wouldn't have caused damage did." So why wasn't that the case the first time, same exact look.

    Second the price over the phone didn't match my bill and after 6hrs and the tires being on the car I get told no road hazard on these tires, but told over the phone otherwise. Would never had picked them to begin with. Btw every other company offers road hazard with them. Third my inside lip of my rims were damaged when the original weights were removed. Lastly being told "I must really like to complain" and that "nobody told you to put a stereo system in your car and make it hard to remove your spare tire." That was the icing on the cake especially after I gave them a great review which I shouldn't have and tipped anyone who touched my car $10 tip-- 4 guys, excuse me 3 guys and the fourth I bought a pack of smokes for.

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    Verified purchase

    Reviewed April 25, 2015

    Fixed in a timely manner. And to my satisfaction.

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    Reviewed April 25, 2015

    Great service every time I go in!

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    Reviewed April 25, 2015

    I have been to Mavis Twice this year. I replaced all of my 4 tires and about 2 to 3 weeks, I went and replaced the front rotors and brakes. Yesterday I notice a sound on my back tire and my neighbor was nice enough to check it for me and we realized 3 bolts were completely loose! I freaked out! I'm a single mother and I drive my son everywhere to school and to soccer games! How can they be so negligent and leave them loose! The tire could've come loose while driving and me and my son could have been seriously injured!! I want to get contacted by not the store manager, but by his boss! I'm supposed to come out and feel safe and not worry about something like that, and I want to know how are they going to compensate the fact that my son and myself could have been seriously injured. I don't have receipts of the dates that I went but i'm pretty sure they can look them up.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good afternoon Mrs. Cardenas,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We were able to pull your receipts in our system. Rest assured we are going to have the regional district manager for this location contact you. Thank you for giving us the opportunity to discuss your concerns.

    Thank you,

    Mavis Support

    Resolved outside ConsumerAffairs
    Verified purchase
    Customer ServiceStaff

    Reviewed April 25, 2015

    On 7/25/2014 I bought four tires from Mavis Tire in Middletown NY for my daughter's car. On 4/4/15 she got a flat tire from hitting a pothole and took the car to Mavis on Central Ave in Albany NY. Unfortunately she did not have the receipt from the original purchase and the associate said he couldn't find it in the system (there was some problem with the system where they could not find the original purchase). He then also told her she had to get another tire replaced, aside from the one that was flat, and talked her into buying it.

    A few days later I went to the Mavis in Middletown and they were able to locate the receipt but said they couldn't honor a warranty because they didn't know why Mavis in Albany replaced the second tire. They told me to go to Mavis in Albany to see if I could get a discount from them. I travelled an hour and a half to Mavis in Albany today (4/24/15) and the associate I spoke with was so rude and disrespectful. He grabbed the receipts from me and flung them around in the air yelling "I don't know what these are", "I don't know why they took the tire off." I said to him “So you won’t honor the warranty?” And he again yelled at me about not knowing what happened with the tire so he couldn’t do anything. In other words he so much as said to get lost and he wouldn't help me. I have never been treated so poorly by an individual in a store. Worst experience ever!!

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    Customer ServicePrice

    Reviewed April 24, 2015

    I really felt like Mavis did a great job with customer service. They did not charge me for things I didn't need and they were fair with their pricing. I will go back.

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    Verified purchase

    Reviewed April 24, 2015

    ** and the guys at the auburn store are top notch.

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    Reviewed April 24, 2015

    I was please to use the service and thank you.

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    Punctuality & Speed

    Reviewed April 24, 2015

    ** was great as always and the tech showed what they had to do and what was wrong with my daughter's car. The repair was fast. I am very happy with Mavis on Hillside ave.

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    Reviewed April 23, 2015

    I was very pleased with what I considered your service personnel going overboard to help me with all my needs. I would as I have in the past recommend Cole Muffler to everyone.

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    Punctuality & SpeedStaff

    Reviewed April 23, 2015

    Very courteous and professional. The service staff was extremely polite also. They replaced my damaged tire quickly while I waited. I highly recommend this Mavis store located in Monroe, NY.

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    Customer ServiceStaff

    Reviewed April 23, 2015

    Excellent service. The staff was polite and suggested but didn't pressure for additional services such as an alignment (which I elected to have performed). The car drives much better now so I'm glad I elected to have that done. Communication was clear from the staff and they returned my spare to where it belongs. I'm very satisfied with the work.

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    Punctuality & SpeedStaff

    Reviewed April 22, 2015

    I was very happy. It was my first time there ever and being open on Sunday was a life saver for me. Also your staff was great. The guys were very nice and the manager was great, very helpful and got me in fast. Please thank them again for me.

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    Price

    Reviewed April 22, 2015

    I was given a quote from the dealer and Mavis not only beat their price but did the job with excellence. Thank you Mavis for your service.

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    Punctuality & SpeedStaff

    Reviewed April 22, 2015

    This location is close to Target and A&P, so it's easier to wait over there. Work was done in 2 and half hours. The owner is nice and courteous. Everything looks fine 200 miles later.

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    Staff

    Reviewed April 22, 2015

    Nice people, very friendly, love going there.

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    Customer ServiceStaff

    Reviewed April 22, 2015

    ** was very helpful and polite. He answered all of my questions. He called me before any work was done on my car. He explained what was wrong with the car. I would come back again for other services.

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    Installation & SetupStaff

    Reviewed April 21, 2015

    Tires were balanced and installed in a most accurate time. Everyone in this store has been very nice to me over the years that's why I keep coming back. Very nice, polite, and they do what they say they're going to do. I have no complaints whatsoever. All I have is praise.

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    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavis.com