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Mavis Discount Tire Reviews

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About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Visit www.mavis.com
Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

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    1 featured review
    How do I know I can trust these reviews about Mavis Discount Tire?
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    Page 32 Reviews 4425 - 4575
    Verified purchase
    Staff

    Reviewed Nov. 8, 2015

    The fellows who work at Mavis in Auburn are the most respectable people I have ever had to deal with. I had just received my car back from a dealership after they "fixed" an oil problem. Mavis looked at it and found a significant oil leak.

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    Reviewed Nov. 8, 2015

    Repaired tire and rotated same.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 7, 2015

    I live very close by and have gone to Mavis for things like inspection, tire patches, and brake service. The staff is always easy to talk to and responsive to my questions and concerns. The work is always completed within the timeframe they set and the prices have been extremely reasonable. Dan, the manager I typically speak with, is super friendly and knowledgeable.

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    Customer ServiceInstallation & SetupPunctuality & Speed

    Reviewed Nov. 7, 2015

    I purchased 4 new tires last January. They were installed, aligned and balanced in a reasonable period of time. Great customer service!

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    Price

    Reviewed Nov. 6, 2015

    This location is outstanding in personalized service. Not only did they do the work in the time, they said the price was less than quoted. I will be back!

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    Price

    Reviewed Nov. 6, 2015

    The prices seem to be very fair and the gentlemen that work at the Freeport New York location are really awesome and very knowledgeable about cars and tires. I'd definitely go back for more tires!!

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    Punctuality & Speed

    Reviewed Nov. 6, 2015

    It was a Sunday afternoon when I decided to get up and get my oil changed, buy 4 Tires and get an inspection. Sure enough I went in and was taken care of quickly. All work finished in a few hours and my SUV runs like a champ! Thanks Mavis, W. Ridge.

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    Staff

    Reviewed Nov. 6, 2015

    The employee did a great job and showed me and explained what he was doing. Very courteous.

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 5, 2015

    Great service, very professional, polite. Work done on time at very reasonable prices. If I had similar work done anywhere else the bill would have been significantly higher. They have made me a customer for life. Kudos to the crew at Mavis.

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    Verified purchase

    Reviewed Nov. 5, 2015

    Very Happy with the service and the help offered to me when I stopped to have my tire check due to a slow leak.

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    Staff

    Reviewed Nov. 5, 2015

    The staff continues to do expert work. Front guys at the counter and to the mechanics that work on the cars.

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    PriceStaff

    Reviewed Nov. 5, 2015

    Excellent service. Professional, courteous, efficient, competent, and competitive prices.

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    Staff

    Reviewed Nov. 5, 2015

    Absolutely the best place in Scranton, and anywhere else for that matter, to get your car repaired! We have always had excellent service and Steve and his staff are always caring and courteous, and have fit us in when we have come in for emergencies. We recently got our daughter a set of tires and had another great experience! Thank you, Cole Muffler!

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    Staff

    Reviewed Nov. 4, 2015

    Great visit. Fixed my vehicle in a timely fashion and was very knowledgeable.

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    Punctuality & SpeedStaff

    Reviewed Nov. 4, 2015

    My experience with MAVIS was enjoyable because the service managers James and Paul made me feel confident that they would handle my problem fast and with expertise. I am very satisfied.

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    Punctuality & SpeedStaff

    Reviewed Nov. 4, 2015

    Had a damaged rim. The team at Mavis Tire in Batavia are the best! Always friendly, always professional and quick like lightning. Seriously it is always a great experience. Highly recommended!!

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    Staff

    Reviewed Nov. 3, 2015

    I most recently purchased 4 new tires and had an oil change done on my vehicle. Manager Anthony **, from The Carmel location was very helpful and knowledgeable. The wait for my vehicle was just as I was informed. I will be back at this location.

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    PriceStaff

    Reviewed Nov. 1, 2015

    The workers at Mavis tire in Selden were very nice and great workers. I explained my problem and they figured out what was wrong. Their prices are fair and reasonable. Chris was the one who helped me out a lot. Very knowledgeable and respectful.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Oct. 31, 2015

    The service received at your Transit Road Store in Williamsville NY was exceptional. The service manager went above and beyond to help me with my purchase, get the tires into his store and install them exactly like he promised. This is hard to find today. The only improvement I would suggest is in your call center. Everything I was told was incorrect. There were several other customers in the waiting room with me and we all shared the same experiences of your call center.

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    Staff

    Reviewed Oct. 31, 2015

    I have used this location a number of times for service on my Honda and have been very satisfied with the services provided. The staff is always kind and courteous.

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    Staff

    Reviewed Oct. 31, 2015

    Robert, the service writer was pleasant and knew right where the drinking cups were when I was drying up. Scott was who I spoke with initially and did what he said he would. Tim and Tony aka Anthony both did excellent work and I can't state strongly enough what a change in the way my Sequoia now drives. It's a 2005 with 96,000 and it drives like new! Thanks to all the hard workers at Mavis in Patchogue. It's always a pleasure.

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    Reviewed Oct. 31, 2015

    Had oil change and snow tires mounted. They keep me appraised of what was going on and had my vehicle ready when they said they would.

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    Staff

    Reviewed Oct. 30, 2015

    Today's visit was due to me needing an oil change, getting my first tire rotation (with Mavis) and having a question answered about my dashboard. Mr. Henry ** personally oversaw the work I needed done. After further inspection he informed me that I needed new spark plug and struts. He showed me the faulty spark plug that were in my car; two of them weren't even for MY vehicle. All of the staff at Great Neck are professional, courteous and I will keep going to them.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 29, 2015

    I have been going to Mavis on Sunrise Hwy. in Bay Shore for as long as they have opened. The service has always been courteous, fast and at a reasonable cost. I would not take my truck any place else to be repaired. Tommy is a great service mgr.

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    Punctuality & Speed

    Reviewed Oct. 29, 2015

    When I took the car in the brakes were screeching and the brake light was coming on and off. Also tire pressure light was on. They consulted me on the brakes and explained the warranty. I okay them to put on brake pads. And one of the tire valves was loose. They repaired it and placed caps on the ones that was missing. All of this was done in a considerable time. I will be returned on sunday for them to install an air cabin filter.

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    Customer ServiceStaff

    Reviewed Oct. 29, 2015

    By far the best customer service, the best deals. I will be a customer for a long time. Neal and Virgil were just great. I can't thank them enough for what they had done for me. As a disabled veteran, times are tough. I needed new tires and they exceeded all levels of expectations. Thank you Saratoga Mavis!!

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    Customer ServicePrice

    Reviewed Oct. 28, 2015

    A repeat customer several times over. Mavis always provides competitive prices and excellent customer service. Other retails should follow suit. Mavis has set the standard. Thanks as always.

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    Staff

    Reviewed Oct. 27, 2015

    We went to Mavis in Wappingers just to get our oil changed and rotate tire. Regular maintenance. The guys found an issue with the axle and immediately fixed the issue. Chris (the manager) went above and beyond and has earned our business as well as our recommendation to many others! Chris was extremely helpful, made sure we understood everything that was going on with our car and earned our trust!

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    Staff

    Reviewed Oct. 26, 2015

    Service Manager Mr. Michael ** and mechanic Roberto did excellent job on my truck 04 Trailblazer. All 4 new rotors and all 4 brakes, job done in less than 1 hour. Thank you Mavis for this good people.

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    Reliability

    Reviewed Oct. 26, 2015

    I had a strut/spring replacement done, after much work done to my car and all new parts put in, one of the major new parts was defective (unknown to them). I was offered an immediate replacement at no extra cost to me and sincere apologies for my inconvenience. The matter is being handled immediately and to my satisfaction, I would not go ANYWHERE ELSE again for these types of repairs!

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    Price

    Reviewed Oct. 26, 2015

    All my cars GMC, Ferrari, Xterra and Dodge - They are always on point, concerned and affordable.

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    Staff

    Reviewed Oct. 24, 2015

    Nicest place to do business with, treated with respect and courtesy never better. Randall took care of the total transaction with no problem at all, explained all and every question. I now recommend Mavis to all my business associates and friends and family.

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    Punctuality & SpeedStaff

    Reviewed Oct. 23, 2015

    Just want to say, I have only been there once. It was a very good experience, and the cheapest place that I went. I shopped around. Also he really respected my time, I was on my work break. Back to work on time. Thanks Gregg (West Hen. Rd).

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    Staff

    Reviewed Oct. 23, 2015

    Going to STS-Mavis in Beacon is always a pleasure. Clean waiting area, all of the staff are friendly and courteous. I feel my car is in great hands!!! Thank you.

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    Staff

    Reviewed Oct. 22, 2015

    I have been a loyal customer of Cole Muffler/Mavis Tire for over 16 years. I am a single mom so my Finances are always important. I have ALWAYS been treated fairly and professionally and unlike your competitors I have never been sold something I did not truly need. I have even asked to be shown the problem and with no hesitation the Manager has personally shown me the issue. I will continue to recommend your company to my friends & family and I compliment you all on your OUTSTANDING AND PROFESSIONAL service. Thank You again.

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    Customer ServicePrice

    Reviewed Oct. 22, 2015

    Absolutely could not beat the price if you tried and customer service was excellent. I will be going back for my future tire needs for sure!

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    Punctuality & SpeedStaff

    Reviewed Oct. 21, 2015

    It was a pleasant experience from the start. Ian and Austin could not have been more helpful. The job was completed properly and quickly. Mavis and their team made a loyal customer out of me. Thanks guys!

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    Installation & SetupPrice

    Reviewed Oct. 21, 2015

    Was happy with the tire deal for type of tires vs. what was previously installed and the price, even without rebate was a great deal. Actually paid less than the previous install from a few years ago. Add in the rebate and I made money on the sale. Work was done correctly and in a workmanlike manner. I've used Mavis for all tire needs for all my cars since they opened here in Carmel.

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    Customer ServiceStaff

    Reviewed Oct. 21, 2015

    I have been going to Mavis since they opened in Patchogue. Scott ** is the Manager and I have been dealing with him for years. I always find the service accurate and Fair. I am never over sold if I have an issue and need a fix, I am given a explanation of what issue is and suggestions on how to repair. The shop is very Friendly, always has a nice appearance. This visit was just an Oil change on my 2004 Jeep. I had put tires and struts on this earlier in year also. In past they did Brake work. Every time I go with one of my cars it has always been a pleasure. If I call and ask "can you do today" I get an honest answer. "Come on right over. Do you want to wait or leave it". Or "we're really busy today, would you like to schedule tomorrow etc." Scott always makes the decisions easy and he assists.

    Thanks again.

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    PricePunctuality & Speed

    Reviewed Oct. 20, 2015

    I had both rear wheel bearings replaced on my Toyota Highlander at the Batavia, NY Mavis tire shop. They did the work quickly in about 2 hours and were also very friendly and professional. Their prices are great when compared to other repair shops in this area, and are quite a bit lower than any of the Toyota Dealers that I contacted. Highly recommended, professional repair shop!

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    Customer Service

    Reviewed Oct. 20, 2015

    Got car towed to this station because they had a new Dunlop in stock to match my other 3 new tires. They checked it all out, did the repair and communicated details. Great experience at this shop. I called in the morning and everything I was told happened...thank you.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 20, 2015

    Staff very helpful and knowledgeable. I bought four tires and they had them installed and ready to go within a few hours. The store was busy that day, and I was a walk in. They took care of me very quickly and efficiently.

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    Reviewed Oct. 20, 2015

    Oil change and service. Excellent place to bring your car!! Very satisfied. :O)

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    Staff

    Reviewed Oct. 19, 2015

    The manager, Raj ** helped me immediately when I walked into the shop. I explained my problem and was informed how long it would take to fix the problem. The atmosphere was friendly and efficient. Sure enough my problem was resolved in the time Raj said it would be. Great service!

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    Punctuality & SpeedStaff

    Reviewed Oct. 19, 2015

    Fast, friendly and efficient staff. Took me right to my car to show me the issues first-hand and explained things to me. Very knowledgeable. Will return!

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    Installation & SetupStaff

    Reviewed Oct. 19, 2015

    This shop did a great job for me on a Sunday(!!) when I needed assistance installing a new battery that another vendor couldn't install because my old one was leaking acid. Who knew a tie shop could do this?! They took me right in and got the battery done within 15 minutes. Very pleasant staff. Highly recommend!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 18, 2015

    Purchased 4 new Michelin Defender tires (235/65/16's) for my 06' Grand Marquis in August 2015, along with an alignment. After 3 months and 12,000 miles later, I love them. My first choice was the Continental TrueContact, which is a very high rated tire and desirable for mostly highway usage (which I do daily). I found the atmosphere of your Albany, N.Y. Shop (downtown Central Ave location) not only to be very professional in service to the vehicle, but also well versed in selecting the proper tire for the driving conditions/style of the customer. And extremely courteous, displaying excellent people skills, always answering questions WITHOUT negative attitude.

    I would go to Mavis always for my tires on my other vehicles and as well as my trailer (which needs tires in the very near future). I am sold by their commitment to provide the highest quality of service to the consumer/customer. And I would definitely recommend Mavis to my associates, friends and family.

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    Reviewed Oct. 17, 2015

    Have always loved the experience.

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    Reviewed Oct. 17, 2015

    Very good, recommend Cold Spring Mavis to everyone.

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    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 17, 2015

    I had a great experience with Mavis. They took their time and did the job accurately. I would recommend all people to go there. The prices are fair and reasonable and they had great customer service.

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    Staff

    Reviewed Oct. 16, 2015

    Tires/alignment/oil change - They do a great job. Very friendly.

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    Staff

    Reviewed Oct. 16, 2015

    The salesmen and repairmen were very courteous. They explained what they were doing clearly and gave me the discounts that were available. I have returned here over the years and find it a good place for my tires and other car needs.

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    PriceStaff

    Reviewed Oct. 16, 2015

    Great service and prices are good. Clean shop. People are friendly. Will go back if need be.

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    Reviewed Oct. 15, 2015

    Received the car back sooner than expected.

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    Reviewed Oct. 14, 2015

    On 9/25/15 I brought my teenage son's car in for 2 new front tires and a alignment. This was 2 days after we had the whole front end replaced. Last night 10/13/15 my son noticed that there was about 1 1/2 in of cord showing on both front tires on the inside of the tire. No alignment sheet was given to me at the time of service and based on the wear of the tires one was never done. The store manager told me that it was due to an inferior tire that we purchased, tires that he recommended. He advised me that he was going to replace the tires for "free", do another alignment and provide the printout of it and replace 3 studs that got stripped in the process. According to the invoice that I signed, there is a 30-day limited warranty on labor plus a 90-day warranty by the manufacturer. I was not getting the work for "free". I paid for it and got inferior work to start with!

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    Verified purchase

    Reviewed Oct. 14, 2015

    I have had my very old Saturn SL1 services at Mavis in Great Barrington several times over the last year. Each job was priced fairly or discounted in some way, with incredible service/turnaround. Expert manager Kenyatta keeps things running smoothly. I recommend Mavis to everyone! Thanks a lot.

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    PriceStaff

    Reviewed Oct. 14, 2015

    I needed to do comparison shopping for my 84 year old father who unexpectedly had to buy 4 new tires to pass inspection. On a fixed income, we needed the best price. Jim from Mavis was AWESOME. He made sure we got the best price, tires & service.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Oct. 13, 2015

    I know people read this thinking that these people must know someone that works there. I do not. I shop around and seen Cole Muffler had an ad for tires and looked it up online and then seen that they were with Mavis. I then called and got tires 1 year ago. Fuzion touring tires good tire, good price. I got 33k miles and they were still would have passed inspection with 5/32 left but got a nail in them. Due to the price and the fact that I have a Subaru I opted for 4 new tires so I called Mavis after looking online again and they gave me the regional tire guy. He gave me a price over the phone which was cheaper than I thought and got me an appointment in 1.5 hours. I got the Crosswind 50k tires and inspection. They inspected my car and were thorough and did not try to sell me anything or tell me something needed fixing.

    They advised me of thing will need to be replaced in the future but advised me to check with the dealer prior to having them fix it due to warranty. I was surprised. I have avoided chain style places due to the bad experiences I have had in the past. Shane was great and appeared to be very honest. I then left the place and had a tpms sensor come on and thought here we go. I returned and 3 guys stopped what they were doing and came out to my car to try to resolve it. 5 to 10 minutes later it was addressed by James or Jason, I didn't get his name but very solid on info and fixed the computer in seconds. As for the tires they are outstanding so far. I would purchase them over the Fuzion again. They seemed to return the factory feel with no road noise. I will return next year prior to winter for another set. I have already told about 10 people about my positive experience there and I'm spending the time to write this.

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    Punctuality & SpeedStaff

    Reviewed Oct. 13, 2015

    Always have a good experience at your Riverside, CT location. Chris is always courteous and nice to deal with. Tire needed was ordered fast and the job was done in a timely manner.

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    PriceStaff

    Reviewed Oct. 13, 2015

    Scott and team were able to diagnose problem and provide me a quick resolution at an extremely fair price. Jeremy, Scott and team, you guys really take care of your customers. Never change the mindset of keeping your customers needs top of mind.

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    Verified purchase

    Reviewed Oct. 12, 2015

    My all experience in Mavis was excellent. Keep up the good job!!!

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    Punctuality & Speed

    Reviewed Oct. 12, 2015

    New tires and other work done quickly and expertly.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 12, 2015

    I have been here three times and these guys are 3/3, 100% success and customer satisfaction rating. They are knowledgeable, fast, and they are really willing to help and work with you. I went yesterday for an oil change and tire rotation and something's came up and I found out I needed shocks on the back. Normally you'll go to a place like Jiffy Lube and they try and sell you 15 additional things when you're just there for your $22 oil change and a car wash.

    You go here to Mavis and I feel like they're trustworthy and won't push unnecessary things on you unless it's serious or something like in my case, shocks were wearing low and were going to be causing lots of future problems. Now nothing with cars is cheap, and these guys worked with me and gave me a great discount on what I needed. They have solidified their place here and I recommend them to everyone. And it's not just this Mavis either, I've had positive experiences in Kingston and Middletown before too. Two thumbs up.

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    Staff

    Reviewed Oct. 12, 2015

    Mavis people were incredible, hard working, to try to get 427542 parts I needed so I could drive out of there. Store was crammed full of people, everyone worked perfectly under pressure. They gave me a ride with my two dogs to the train. They found the parts overnight and car was ready next day. Amazingly on Columbus Day weekend.

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    Staff

    Reviewed Oct. 12, 2015

    I pulled in at 5:45pm with a flat tire, and Matt & his crew had two new tires on my car in less than 45 minutes!! No hassles, no bad vibes, just excellent service!!

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    Staff

    Reviewed Oct. 10, 2015

    Manager Trevor was the best. He took great care of me.

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    PricePunctuality & Speed

    Reviewed Oct. 10, 2015

    I always take my car to Mavis in Centereach because they are honest, have the best prices, and always deliver repairs on time.

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    Reviewed Oct. 9, 2015

    I am very satisfied with all the work I have had completed at Mavis Tire. I will continue to use this shop and advise my friends and family.

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    Price

    Reviewed Oct. 9, 2015

    Good, fair service and prices. Thanks...

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    Customer ServiceStaff

    Reviewed Oct. 9, 2015

    Manager Patrick ** and his staff are awesome and give incredible customer service. This is why I continue to use the Mavis Lagrangeville location.

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    Staff

    Reviewed Oct. 8, 2015

    Check engine light and oil change. They told me why my engine light is on. Also all the workers has good personality.

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2015

    I keep coming back. Michael gave me great service - helpful, knowledgeable, fair, prompt, pleasant.

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    PricePunctuality & SpeedStaffReliability

    Reviewed Oct. 7, 2015

    I am writing this note as a community service to warn people about Mavis Tires in Haverstraw, NY. This is not a random rant to bad mouth this company. It's to save any person that is considering taking the car for a service at Mavis Tires NOT to even think about going there. Do NOT take your car there. I repeat DO NOT TAKE YOUR CAR to a Mavis Tires in Haverstraw, NY. You CANNOT trust them. They are not reliable at all. Such a horrible service. Bad management. I took my car to the Haverstraw store, Saturday, September 3rd 2015. I got 4 new tires, and paid for alignment, which by the way it was NOT cheap at all. After more than 4 hours, the car was done according to them. Not true, since I had to come back the next day. So obviously they didn't do a good job. To my surprise, right after leaving, I barely drove 20 minutes and notice that the steering wheel was shaking a lot.

    I couldn't take the car back at that same day because the store was already close. Sunday I didn't even drive my car because was shaking a lot. It seems like the whole car was going to fall apart. I was afraid to drive it. And I have a fairly new car, and very safe - Subaru Impreza 2011. Monday I had to go to work, but right after work, I took it back to the store and told them about the problem. They said they would fixed it. I waited for one hour. And it was not shaking anymore. So that problem was apparently solved. When I drove the next day, Tuesday, I was shocked and really upset that the car was pulling to the right, very strongly. I could barely control the car. I could NOT believe that this was happening!!! Again!!! For the 3rd time I would have to take the car to get fixed! So after work, I took my car to the Nanuet store, since this location is closer to my job and I had class tonight. It took 3 hours and half to my car to get fixed!!!

    Since they had to check the balancing for the 3rd time (when you get new tires, the balancing is included, so supposedly they did for the 1st on Saturday, the 2nd time on Monday to fix the shaking and the 3rd time on Tuesday), they found out that one rim had a bender. So my question is, on Saturday, when I took my car for the 1st time to get the tires fixed, why nobody told me about the bend on the rim??? Because they were careless and did a poor job. I do not understand how that happened. They didn't tell me anything about the rim, I barely drove the car, and I am 100% sure I didn't hit any potholes, since I was driving super slow and carefully because the car was shaking, then pulling to the right. I felt that the car was not safe!!!

    To be fair, the store in Nanuet tried to make the situation better, by checking the balancing one more time and doing the alignment again. Meaning that they had to do all the work that I already had paid for, again, because it was done properly in the 1st time and even found out a bend on the rim, which was never communicated to me before by the other store. But honestly, they didn't do more than their obligation. Obviously. They saw how really upset I was, and even offer that I would take my car again in a few days to get it check again. But I also have to say that they really try to be helpful and it's not their fault that the other store made such a horrible mistake, that they needed to work 3 hours and half to fix it. I wonder if because I am woman and they think (mechanics) that they can treat me like an idiot, like I don't know anything about cars. I felt so disrespected!

    If I don't know something, I will research it, ask people. I might not be an expert in cars, but I consider myself very smart. So looked it up online to get information so I would understand better what was happening with my car and not be treated like a fool. I wonder if a man took the car to the store, would be any different. I mean, we are in the 2015. Do I still need a man to take my car to the mechanic? Can't I take it and still be treat with respect? I am not saying that I don't need a man, not at all, but can't a woman take the car to the mechanic without going through all this??? Something so simple, like changing tires shouldn't be so stressful!!! I wasted so much time, had a horrible headache, I was extremely frustrated and stress out with the whole situation. I was 2 hrs late for my class. It totally ruined my day. Please share this, so other people know that they should NOT take their car to Mavis Tires in Haverstraw, NY.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Afternoon Raquel,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

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    Staff

    Reviewed Oct. 6, 2015

    Excellent and courteous service.

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    Punctuality & Speed

    Reviewed Oct. 6, 2015

    Fast & efficient service. A pleasure to deal with.

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    Reviewed Oct. 5, 2015

    The salesman helped me find the perfect tires for my truck and the service was excellent! Taking my other vehicle there next month!

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2015

    Friendly, courteous staff. Did a great job correcting the problem someone else left me with. They got me in and out on a Sunday quickly. Truck handles great.

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    PriceStaff

    Reviewed Oct. 5, 2015

    Robert ** the Assistant Manager was very nice and answered all my questions. The tires were a very well priced, much cheaper than what Sears wanted. I watched the Tire Tech. and the wheel alignment Tech. as they worked on my car. They were professional and seemed to pay close attention to the details.

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2015

    Very quick to order and repair my blown out tire. Very professional and helpful.

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    Staff

    Reviewed Oct. 5, 2015

    Great team, fair and honest. Thanks!

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    Staff

    Reviewed Oct. 5, 2015

    Consistently the managers and mechanics at the Oswego Mavis store have been professional and have treated me fairly above and beyond what I would expect from a repair shop. I would like to add a special thank you to the Managers Daryll, Bob, Tom and the mechanic Jeffrey for treating me and my vehicle with respect and doing the job in a professional manner! Thanks again guys! And I will be back in a couple of weeks to get those new tires put on!

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    Staff

    Reviewed Oct. 5, 2015

    Excellent service especially from Corey, Lou and Georg. Respectful, courteous, really listened to what I said and made me feel at ease. Thanks Guys.

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    Staff

    Reviewed Oct. 4, 2015

    Experience with store employees and services were pleasant and handled in a professional manner. I have bought tires from the same store before with similar results. I would recommend.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Oct. 4, 2015

    It was easy to get in for an appointment and it only took 45 min. Service was fast and friendly.

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    Punctuality & Speed

    Reviewed Oct. 3, 2015

    I visited the Mavis Discount Tire in Shirley, NY and they were amazing! Gino was prompt and gave me several good recommendations for my tires and car! It was finished way quicker than I had anticipated too. I'll definitely recommend them!

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    Staff

    Reviewed Oct. 2, 2015

    Brake repair - Short wait time. Great service.

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    Reviewed Oct. 2, 2015

    Dave and Steve are the ultimate professional - Not sure what they make but pay them more.

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    Customer Service

    Reviewed Oct. 2, 2015

    This location has the best customer service and is very explanatory about what's going on with the vehicle.

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    Staff

    Reviewed Oct. 2, 2015

    I limped in with a nail in my tire expecting to be there all day with a huge bill and got out in an hour with my tire plugged and perfect. Everyone was extremely professional and friendly. Great people working at the Pleasantville location.

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    Customer ServiceInstallation & SetupPrice

    Reviewed Oct. 2, 2015

    I recently visited Mavis Tire in Batavia New York to get a quote on tire replacement for my vehicle. After getting a quote I found that your prices were very competitive and decided to make an appointment for 4 tire installation. I scheduled the installation for 5PM on a Monday afternoon due to my work schedule. On the day of the installation I was caught in traffic on my way to your facility and arrived at 5:15 PM. Knowing that they close at 6PM I asked if they would like me to re-schedule since I needed all 4 tires to be changed and balanced. The manager of your store said "Not a problem. We will stay late if we have to to spare you coming back again". I found the customer service and quality of work to be outstanding. I would definitely recommend this location to anyone.

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    Staff

    Reviewed Oct. 1, 2015

    Phil and Juan were very nice. Even drove me home and picked me up from home when the car was ready. Awesome job!!

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    Punctuality & Speed

    Reviewed Oct. 1, 2015

    I needed a tire repaired as quickly as possible and swapped with the spare and the team was efficient and most helpful. Pretty simple, wonderful experience.

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    Customer ServicePriceStaff

    Reviewed Oct. 1, 2015

    On September 20, 2015 I call Mavis for an wheel offer they say they have in which they give three tire and get the third one "free." Once I got there, Shawn says my car tire are not on sale. "I have a 2012 sport convertible, a Mustang." They cost more money. I decided to purchase anyway because my safety is priority. I waited close to six hours on a Beautiful Sunday. I saw how they were working on my car wheels. They were talking and wasting time while calling me names such as mommy sweetie and beautiful. I saw how they were banking to take my car wheel apart to replace the old one to the new ones.

    The person who was working on my car, I asked him why he pile all my wheels one and talk but you're the one that they were old wheel and I saw two of them got messed up. They were using, seem like a hammer or strong tool to have the four wheels change. They were slamming the rims in every aspect, every move is slamming the rims on the floor. After they finish I was the only one there. I Left. I call right away because my car have some difficulty to drive my car that I been paying since 2012. I need someone to review this formal complaint to help me out.

    I came back like in twenty minutes because my car started to have a problem. It’s insanity how they wants my money. When I came back they will got me to change the back rotor saying that was the issued, after later they told me that the front need also to be replace because that was the problem now. Remember it's a sport Mustang 2012 brand new and these people say it was my fault because of what is going on.

    I contacted Alex ** with the issue in which he just offer refunding my $150 that I pay for the bad experience. My point here I brought my car into this place and this is what I get. When they decide to finish telling me that I don't know nothing about mechanics or car, hello I have my first car at 16 - what are they wants, getting more money from me?? No way. Offering me a new quote for those front rotor. I won't do it, telling me I got the car mess up because I don't have the cash to have it repair. I decide to call the corp office, having a bad respond back. I really will like to settle this in a fashion way without taking into court, but they’re not being even polite with me. I spend on that day close to 1,000 just on tire, rotor and brakes. All cash. I am not dealing with this company ever...

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    Factual basis uncertain
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    Staff

    Reviewed Sept. 30, 2015

    Outstanding customer services by your team. Told me what my car needed, and gave me outstanding advice. I will return back for sure.

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    Punctuality & Speed

    Reviewed Sept. 30, 2015

    I have to say that I have never had a complaint with Pat and his group. Fast, thorough service as usual. My only regret is that I didn't go to the grocery store before I went for my inspection. The Mavis coupon with the grocery receipt would have saved me another ten dollars.

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    Staff

    Reviewed Sept. 29, 2015

    I had a flat on a tire I purchased from your store. It could not be repaired, so I needed a new tire. I was not at the store more than an hour to get a new tire and be on my way. Good service, pleasant personnel. Very satisfied.

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    Customer ServiceInstallation & SetupPunctuality & SpeedOnline & App

    Reviewed Sept. 29, 2015

    I originally called Mavis in Pawling, NY for an inspection. They told me to come right on up. When I got there, I was told the machine used for emissions was broken. No problem, I would come back at another time. Called again a few days later and was told to come right up, when I question if the machine was fixed I was asked to hold and then told that the inspection guy is out until Thursday. I then called he Brewster number and was told to come down in fifteen minutes. I did and was then told that it would be an hour or more wait. I asked if I could make an appointment and was told that I would most likely still have at least an hour wait. When I asked what he would recommend, I was told to be there at 8:00 am as it is first come first served.

    How many people are told the same thing??? FYI, when you look up the local # from their website, you do NOT get the local store, at least not for Brewster. It seems they can make an appointment, but they can't keep the appointment. Unless you can drop your car off for the day, or hang around for hours waiting, don't count on just an hour or so for a 30 minute inspection in NYS. Drove ten miles each way for nothing.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Evening Mr. Nimoy,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

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    Staff

    Reviewed Sept. 29, 2015

    I brought two cars to Mavis for service. Edgar, the manager, as well as Michael in the office were professional, courteous and helpful. I wholeheartedly recommend Mavis and this team for great service!

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    Staff

    Reviewed Sept. 29, 2015

    The Mavis staff members are always extremely helpful and are always extremely professional. The service manager takes pride in making sure that I had a true understanding of the required service needed for my vehicles. I would definitely recommend their service.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2015

    Great work in a very reasonable amount of time & very courteous.

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    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2015

    Went in for a car inspection today and was provided very courteous, fast and quality service. I have been in previously and have had the same great service experience before and that's what brings me back. Thank you for the great service. I have and will continue to recommend.

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    PriceStaff

    Reviewed Sept. 28, 2015

    Been a Mavis customer for several years since I lived in Wappingers Falls, NY and they are the best. They really do beat any price and their service and professionalism is unmatched. I'd recommend them to anyone, and everyone.

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    Staff

    Reviewed Sept. 28, 2015

    I have been buying tires and scheduling general R/M service with Mavis Tire in Hudson NY for the past 10 years. My overall experience has always been outstanding. The staff is always pleasant, helpful and knowledgeable. I have shared my opinion with many friends and neighbors when the conversation topic of tires or oil change is mentioned. I trust this store. Thank you.

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    Reviewed Sept. 28, 2015

    We have always been extremely satisfied with Mavis!

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    Customer ServiceStaff

    Reviewed Sept. 27, 2015

    Very professional and customer service oriented business. Will encourage all my associates to conduct business with them.

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    Staff

    Reviewed Sept. 27, 2015

    The guys were great overall. The shop was clean. I really appreciate what they did for me and my in-laws. Sienna is running great. She was very happy.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2015

    Excellent service. Tech called me and also tightened my front bumper while doing repair job.

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    Customer ServicePriceStaff

    Reviewed Sept. 26, 2015

    I had all 4 new tires mounted thru Mavis tire for my 2010 Honda Accord EX-L. Very good pricing for tires and services. Fair suggestions and expert recommendations are provided while choosing tires. Quality of work and customer service is good as well. I would visit them again and definitely recommend to friend.

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    Verified purchase

    Reviewed Sept. 26, 2015

    My experience at Mavis was awesome. Victor did a great job. Thanks again.

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    Staff

    Reviewed Sept. 25, 2015

    These guys are just great. Really friendly and always greet us with a smile. Work is always perfect, and they are neat and clean too.

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    Staff

    Reviewed Sept. 25, 2015

    Very helpful. Did not try to sell me something I didn't need!

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    Staff

    Reviewed Sept. 24, 2015

    Richard at your front desk in White Plains was terrific. He helped me patch my tire so that I could get to religious services that night, and the next day I came back and the tire was fixed. I hope no more happens to my 10-year-old car, but if it does, I shall return. Very pleased with your service.

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    PriceStaff

    Reviewed Sept. 24, 2015

    Mavis did a wonderful job scheduling my service, working with my schedule and charged a fair price. Adam worked very hard with many customers while I was there to make sure that they were all leaving happy and safe. Thank you!

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    PricePunctuality & SpeedStaff

    Reviewed Sept. 23, 2015

    Building & waiting area very clean. Service people knowledgeable & friendly. Very reasonable prices. Have used Mavis to replace other tires on family cars. Was given time estimate to complete job. They were done five minutes early. Keep up the good work.

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    PriceStaff

    Reviewed Sept. 23, 2015

    Fantastic and Trustworthy Place. Good Prices - Honest. Didn't try and sell me something I didn't need. I trust this place & Steve, the Manager was excellent!

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    Staff

    Reviewed Sept. 22, 2015

    Staff was courteous and professional.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 22, 2015

    I was very satisfied and delighted at the prompt and courteous service that I received as soon as I walked into the store. Even though the store seemed busy, they paid attention to me and provided me with information that was knowledge-based, and kindness which comes from within and not something that comes easily for some people. It matters a lot that customer service providers are honest about how long things will take. This made the wait time more realistic and that was important to me. The experience was very pleasant!

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    Punctuality & Speed

    Reviewed Sept. 22, 2015

    The work was done promptly. The service manager worked with me to do only work that was necessary. I was very pleased with the experience!

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    Staff

    Reviewed Sept. 22, 2015

    Team did a great job and I feel I got a good deal for brakes all the way around on my BMW 2007 328xi. Would go back again and highly recommend to my friends and family.

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    Verified purchase

    Reviewed Sept. 22, 2015

    Completely satisfied. John manager personally took care of me. Marvelous Mavis!!

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    Staff

    Reviewed Sept. 21, 2015

    The staff was very helpful and it has a great atmosphere for customers at this location.

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    PriceStaff

    Reviewed Sept. 21, 2015

    The store in Syosset - Ryan is the best mechanic! He always works on my car! The managers are very professional and understanding. Their prices and work are great!

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    Customer ServiceStaff

    Reviewed Sept. 21, 2015

    Great customer service. Called other muffler shops in the area for a ballpark quote and was given the runaround. Refused to help me. Told me I had to bring the car in. Tom was great. He took the time to help me. I knew the exact items that needed replacing by my regular mechanic. He took the extra step to save me money.

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    PricePunctuality & Speed

    Reviewed Sept. 21, 2015

    Mavis Tire Franklin Square, NY. I continue to go back to this shop because the Manager Jason always goes out of his way to make sure I am satisfied. I have always gotten a fair deal on price and the quality of work is top notch and has always been completed on time.

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    Price

    Reviewed Sept. 20, 2015

    Brake job - Great price, exceptional work.

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    Staff

    Reviewed Sept. 20, 2015

    This was a great experience for me. The manager was very professional, courteous and patient and fair. He worked well with customers as well as his staff. He is well fit for the position.

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    Verified purchase

    Reviewed Sept. 18, 2015

    Mavis stands firmly by their advertised claim to match or best any advertised price on service or sale items. I will recommend Mavis highly.

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    Punctuality & Speed

    Reviewed Sept. 18, 2015

    They were so quick and did me the favor of taking care of this tire repair quickly.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Sept. 18, 2015

    I went to Mavis because I heard a squeaking sound on my 2011 Chevy Silverado. I have used their brake service in the past on other vehicles I owned, and was always happy. This time was no different. They got me in right away with no appointment and diagnosed the problem right. They had the parts brought right over and installed. They didn't try to push extra services on me and I left a very satisfied customer who would recommend them to my friends and family.

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    Punctuality & Speed

    Reviewed Sept. 18, 2015

    Great job --- quick service --- in and out on time. Well done!

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    Staff

    Reviewed Sept. 17, 2015

    Ceaser at Massapequa Mavis was GREAT as always.

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    Staff

    Reviewed Sept. 17, 2015

    I was encouraged to experience service of excellence - very friendly environment, polite, honest and efficient. They were honest to inform me that a screw was loose from an outer tie rod that have been put on by someone else. Integrity means a lot.

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    Verified purchase

    Reviewed Sept. 16, 2015

    All around best service.

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2015

    The guys at Mavis store 180 were quick and friendly. I would like to thank all of them for their hard work. Thanks to Jay, Anthony and Mike I was out the door in no time.

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    Installation & SetupPunctuality & Speed

    Reviewed Sept. 15, 2015

    Very happy with my experience. Eric assisted me with finding the correct tire. New tire was installed quickly and without any hassles.

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    Reviewed Sept. 15, 2015

    Tires front brakes - Very good work. Will do most to all service work there.

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    Customer ServicePriceStaff

    Reviewed Sept. 15, 2015

    I was at a Mavis location by Hillside Ave and New Hyde park to have my tire pressure sensor and brake pad changed. I was at this location from 9.15 am to 3.30 pm. While they were changing the brake pad they hit the caliper with the hammer and broke the bolt. They need 190 dollars to change just the caliper. I took my friend's cars and got it for 65 dollars. Even though they break it I didn't say much because it was already 3 pm, I had to get to work. And when I saw the bill they charge me extra 50.00 dollars, I got mad.

    Well I got upset and the "F" word came out of my mouth. I apologized for it. But the store manager was being a **. (idk how else to explain that feeling I have for that lady) . After that I called the customer service and a Regional manager contacted me. I spoke to him and asked to refund me that $50.00, but he said he is not authorized to do that. He offered me some coupon for oil change and gives me an advice about using that language. He tell me everybody is having a bad day. He forgot that his store employees made my day bad. I was good when I got there at 9.15 am. and waited for more than 5 hrs. After 1 week my TPS light is back on. I checked the Tire Pressure on all 4 tires. Everything is in 32+. There shouldn't be any reason for that light to stay on. I need my money back.

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    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good Evening Maneesh,

    We deeply apologize for the inconvenience you experienced. Mavis is committed to providing its customers with exceptional customer service. We would appreciate the opportunity to discuss this issue with you. Please contact us at 914-984-2500 option #2 at your convenience.

    Thank you,

    Mavis Support

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    PriceStaff

    Reviewed Sept. 15, 2015

    I found the staff professional and courteous. The personnel are knowledgeable about products. I found the prices fair. I like that multiple services are offered. Would recommend. Now all we need is some donuts and coffee.

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    Punctuality & SpeedStaff

    Reviewed Sept. 14, 2015

    Got in and out pretty quick. Manager Gino was very pleasant. Mechanic was neat and clean!!!

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    Price

    Reviewed Sept. 14, 2015

    My car dealership had made recommendations but I wanted Matt's opinion at Mavis on what I really needed. Always got a fair assessment, good price and excellent service from Mavis. All I really needed was brake pads. Thanks Matt at Mavis!!

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    Staff

    Reviewed Sept. 14, 2015

    All representative were professional and understanding of our financial situation and recommended the appropriate tires. Thanks for all your help.

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    Installation & SetupStaff

    Reviewed Sept. 14, 2015

    I booked an appointment online and showed up at the Martinsville NJ location. The appointment was at 9 on a Saturday and they were done by 9:45. Excellent service! Highly recommend tire changes here.

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    Staff

    Reviewed Sept. 14, 2015

    I needed new front brakes. I had a great experience and would recommend Mavis to everyone. Chris was very knowledgeable and respectful. He made me feel at ease with my decision.

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    Price

    Reviewed Sept. 14, 2015

    Everything was great. Service was good. Price was great. Thank you.

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    Customer Service

    Reviewed Sept. 14, 2015

    I'm very happy with the Pleasantville location. Excellent service, great communication and I really feel they care about my car. I've used other locations and received the same amount of care.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2015

    You have a great manager in that guy Chet. Honest and fair. He demonstrated that with the way he treated me and other customers that day... and this is not my first experience with Mavis. 20 year customer.

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    Customer ServiceStaff

    Reviewed Sept. 12, 2015

    Mavis in Mahopac has great customer service. They took care of me with common courtesy.

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    Staff

    Reviewed Sept. 11, 2015

    I've been a sporadic customer of Cole Muffler/Mavis Tires. Recently, I had an issue with a shard of metal corked into my fairly new tire. After a quick visit to the team in North Scranton, my issue was resolved efficiently & honestly... not to mention at a minimal cost. I trust this knowledgeable team with my vehicle. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Sept. 11, 2015

    Friendly professional service. They did a speedy yet thorough job. Will definitely be a repeat customer and will recommend their service to others.

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    Staff

    Reviewed Sept. 11, 2015

    Brake line replacement. Great work.

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    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavis.com