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Mavis Discount Tire Reviews

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About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Visit www.mavis.com
Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

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    1 featured review
    How do I know I can trust these reviews about Mavis Discount Tire?
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    Page 31 Reviews 4275 - 4425
    Verified purchase

    Reviewed Jan. 18, 2016

    Very pleasant. Great experience. Rocco and Charlie are the best.

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    Customer Service

    Reviewed Jan. 18, 2016

    Had a problem with my Ford pickup. Brian was able to diagnose and make repair. Good customer service.

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    Staff

    Reviewed Jan. 17, 2016

    Highly satisfied with Mavis/Cole muffler. Very good service and the assistant manager was excellent.

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    Verified purchase

    Reviewed Jan. 16, 2016

    I have been coming to Mavis in Smithtown for years. The technicians have always provided quality work and the managers do right by the customer. I regularly refer friends and coworkers to this location for almost every vehicle maintenance need. I haven't been anyplace better.

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    PriceStaff

    Reviewed Jan. 15, 2016

    2nd purchase and once again - I was given the best price. And the service guys were excellent.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2016

    The folks at the Mavis location are the best. They know how to take care of their customers. They are very honest and upfront with you about your vehicle. I would definitely recommend this service center to my family and friends.

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    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2016

    I would really like to thank Luis, Richard, the mechanics, & especially Chris for their professionalism and speedy service on such a busy day. The staff is very hardworking & great with client education. I will definitely go back to this location & recommend them to my friends and family.

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    Punctuality & Speed

    Reviewed Jan. 14, 2016

    I needed new front tires. The ones on the back were not in stock but they offered me a compatible tire that was better rated for $4 more. Excellent service and very fast.

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    Sales & MarketingPriceStaff

    Reviewed Jan. 14, 2016

    A little disappointed that they did not have size on the ‘buy 3 get one free’ tires that were advertised. Wasn't told about the $11.24 per tire computer balance total $44.96. Ended getting the more expensive tires (Goodyear Assurance). The guy that waited on me was very helpful. He did give me a deal on the alignment. Would have liked a discount on the tires. Ended $646.09.

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    Punctuality & SpeedStaff

    Reviewed Jan. 13, 2016

    Very pleasant experience. Friendly, courteous staff, comfortable waiting area, and timely service. Wouldn't hesitate to recommend this shop.

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    Staff

    Reviewed Jan. 13, 2016

    First off, I have been a loyal customer of Mavis Tire for over 25 years. Working on my own personal cars for years I have not only bought all my tires from Mavis but in the last 10 years for most all my service work, even oil changes. Chris the manager there is terrific, good prices, on-time personal service, great attitude, honest and like me, he is a "car" guy. I would highly recommend Wappingers Falls or any other Mavis location.

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    PricePunctuality & Speed

    Reviewed Jan. 12, 2016

    Amazing, fast and dependable! My car is driving so much better in the snow. They fit me in same day and saved the day! Price was great for product received. Will recommend to all I know!

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    Price

    Reviewed Jan. 12, 2016

    This is the 5th set of tires I have purchased at Mavis on Empire Blvd. in Webster, NY. Joe has always taken good care of me and your tire prices are the best.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Jan. 12, 2016

    I called Mavis Tire, spoke to Frank. Explained I found a tire they are selling cheaper online. Since they guaranteed lowest prices I challenged it. Well guess what, they wouldn't match the price. I then contacted the corporate office only to speak to the supervisor in customer service Tony. He was rude, arrogant, nasty, wouldn't honor the low price at all. So I contacted the BBB and Consumer Affairs as well as all social media. Don't waste your time going there. Buy the tires online, any gas station will put them on and balance them. Mavis has false advertising and are very rude and nasty when you ask them to honor the low prices online. Stay away from Mavis Tire.

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    Verified purchase

    Reviewed Jan. 11, 2016

    Excellent experience fro start to finish. Will always go back!

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    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2016

    Excellent service! Very helpful, courteous, and quick! Definitely recommend!

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 11, 2016

    Very helpful. Fast service and great price.

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    Verified purchase
    Staff

    Reviewed Jan. 11, 2016

    Since transitioning from STS Tire to Mavis Discount Tire, my favorite location at 619 Dutchess Turnpike in Poughkeepsie, N.Y. continues to provide fair, friendly, and knowledgeable service.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 9, 2016

    The guys at STS/Mavis are great! No matter how busy, they are always friendly and respectful. They get the job done well and always as quickly as possible. True concern for their customers well-being and they never overcharge, their prices are fair. As long as they remain in business, they will be my first choice for car repair!

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    Verified purchase

    Reviewed Jan. 9, 2016

    NYS inspection and new tire, etc. It was a wonderful experience. Richie explained everything that was done. Treated with respect.

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    Staff

    Reviewed Jan. 8, 2016

    The team at the Route 9 location in Albany did a great job. I was especially pleased to see them honor the warranty on the tires previously purchased which led me to buy the 2 under warranty and another 2. All were professional and courteous and aimed to assist me. I will be back with my other car, and will tell others a great location to buy tires at. Kudos to Nick, John, and all the employees here... Great team! Thanks.

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    Staff

    Reviewed Jan. 7, 2016

    I went to the Mamaroneck Mavis which I find the best around. I won't go near the New Rochelle branch and I live there. Johnathan helped me today and I was in and out to my delight. Very helpful and extremely nice attitude. I'll be back!

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    Punctuality & SpeedStaff

    Reviewed Jan. 7, 2016

    I continue to use Mavis because they are very helpful, courteous, and quick. Also, every time I have pulled up to use the tire air inflator, one of the guys comes out to help me and offer advice. Very nice.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2016

    Okay first let me say I drive 45 minutes to get to the location I go to. There are 2 Mavis centers closer but they both suck. The location I do actually go to however are just an amazing group of people. They do quality work, no pressure for up selling stuff, explain everything really well, and most importantly do not talk to you like you're an idiot. They answer all questions as clearly as possible and they will point out any issues they see. I went up a size in tires which for my truck requires a slight lift kit. Well I got the tires before the kit and they pointed it out that the tires were slightly too big causing a slight, very slight rub. Once I explained I was lifting it, they went ahead with what I wanted done.

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    Staff

    Reviewed Jan. 6, 2016

    I went in to have an oil change and wheel alignment. I thought I needed the alignment because my car was pulling to the left. I also asked to have the tire pressure checked to see if that was the cause. I was told I needed the alignment. The next day I realized the car was still pulling to the left and I brought it back because the tire pressure light came on. I told Ariel the situation and he rudely addressed me, asking me did I realize it was cold outside.

    I asked him to check the tire pressure and discovered that the pressure was very low and had not been addressed at all. He meekly gave me back the keys and told me the car needed x amount of air (I've forgotten the numbers). Obviously, that was the problem and I didn't need an alignment and now the car is fine. I am 68 yrs. old and feel scammed and will not go back to Mavis or recommend anyone else to go there. I live on a fixed income and could have used the money spent on the alignment to supplement my food budget. Never again!

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    Punctuality & SpeedStaff

    Reviewed Jan. 5, 2016

    Service was excellent and handled perfectly by Manager and staff - total coordination to get job done quickly and efficiently with total satisfaction. Would absolutely recommend this Mavis Center and would definitely use again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2016

    Called and spoke to call center, they were very helpful. Walked into New Windsor New York location and asked to have tire changed. They found the tire that was needed and informed me that it would take away if it was possible to drop off and they would call me. They called and told me my car was done four hours later. They were very helpful and honest and took my car even though they were very busy. Would go back again!

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    PriceStaff

    Reviewed Jan. 5, 2016

    I've had a bad experience with Gulf Auto. Every time I brought in my car for repairs on my brakes they always charged me $400.00. I paid in cash so the manager took advantage of me, they were located in Smithtown NY. I went there 3 times. After I spent $1200.00 I stopped going there. They also overcharged me for tires. I started going to Mavis and their prices were reasonable, I've been going there for four years. I am very happy with the service and prices. I do recommend them to friends and family.

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    Installation & SetupPunctuality & SpeedStaff

    Reviewed Jan. 5, 2016

    I had a sidewall puncture after only a few thousand miles which was un-repairable. Mavis replaced the tire free of charge under the road hazard warranty, I only paid for the installation. The staff were very courteous, and even though they were very busy at the time, got me in and out in record time. THANKS MAVIS for a job well done.

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    Punctuality & SpeedStaff

    Reviewed Jan. 5, 2016

    I was driving all over that day doing a million things. The last thing I needed was a flat tire. After a good cry, I was lucky enough to have gotten that flat across the road from this Mavis. They could have told me anything, sold me anything, and out of desperation I would have complied. They were quick, honest and so nice. I couldn't believe it. I don't really trust car people and this was such a nice surprise. I will most definitely be returning to this place.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 4, 2016

    Every time I deal with Mavis, I'm impressed by their eagerness to ensure customer satisfaction. From excellent communications to trying their best to accommodate my schedule, to fixing it right every time, Mavis surpasses my expectations on a regular basis. Nobody wants to spend money and time getting their vehicle fixed or maintained but Randall and the staff at the Maiden Lane location go out of their way to make the experience the best it can be while looking for ways to keep the expense as low as possible for me. I really appreciate the friendly and caring attitude of the folks at Mavis.

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    Punctuality & Speed

    Reviewed Jan. 3, 2016

    Very quick and thorough brake pad and rotor replacement. Much quicker completion than I thought. Extremely Happy with service.

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    Staff

    Reviewed Jan. 3, 2016

    I always get great service and advice. I have used this facility for over ten years. Mavis staff Dante ** is professional and always knowledgeable of the products he recommends. I have always highly recommended Mavis on BROADWAY, BRONX to all my family and friends.

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    Staff

    Reviewed Jan. 3, 2016

    Service was great, workers friendly.

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    Staff

    Reviewed Jan. 2, 2016

    Great Service. Got new tires, couldn't be happier.

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    Verified purchase

    Reviewed Jan. 2, 2016

    Very pleased with the work.

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    Customer Service

    Reviewed Jan. 2, 2016

    Customer service provided was great and the time they took to get my car out the door was as expected.

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    Reviewed Jan. 2, 2016

    I made an online reservation for 9:30 am and my car is still not ready at 2:00 pm. I just needed 2 snow tires and an oil change! The manager said that walk-ins are serviced before reservations. Then why do they advertise that they accept reservations if they aren't going to honor them!!! Another time they scratched my new car during an inspection. I will not frequent this Mavis ever again!

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    Staff

    Reviewed Jan. 2, 2016

    I was thrilled with the service, courtesy, and professionalism. The Service Manager, Phil, Vinnie, and the entire staff were great!

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    Punctuality & SpeedStaff

    Reviewed Jan. 1, 2016

    I recently purchased 4 Cooper snow tires for my 07 Toyota. The Assistance Manager, Raymond was very helpful. We ordered the tires. Two days later, we made an appointment. All on time, tires mounted, balanced. Waited no more than 30 minutes. Out the door, happy New Year!

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    Installation & Setup

    Reviewed Dec. 31, 2015

    I was pleased with service I was given. Although they didn't have the tires on site they were able to get it from their nearby dept and install them without me having to return.

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    Staff

    Reviewed Dec. 31, 2015

    Great manager, remembers my name everytime, goes out of his way, friendly, gets involved in the work, looks to have good understanding with the other workers, good service for what I have needed.

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    Staff

    Reviewed Dec. 31, 2015

    I consistently get great service and courteous from the team on Sheridan drive in Amherst, NY. Ric and his team are the reason I continue going there for repairs and service.

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    Verified purchase

    Reviewed Dec. 31, 2015

    As a longtime customer of Riverdale Mavis Discount Tire, I can say that they provide consistently provide excellent service to their customers. I highly recommend this business.

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    Verified purchase

    Reviewed Dec. 28, 2015

    Wiper Blades received were put on immediately. Expected to wait.

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    Punctuality & SpeedStaff

    Reviewed Dec. 28, 2015

    The workers and manager are very pleasant and extremely helpful, honest and do a great job. I highly recommend them. The hours are great and the bonus is they are open on Sunday. This makes it very convenience for those of us who work full time.

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    Punctuality & SpeedStaff

    Reviewed Dec. 28, 2015

    I am a long-time Mavis customer, but this was my first experience with the Bethpage Mavis shop. It was extremely positive. The work was done quickly, competently and the staff were courteous and super friendly. I couldn't ask for a better crew. I will definitely return for future work.

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    Verified purchase

    Reviewed Dec. 28, 2015

    I went to Mavis on a Friday night at 5 pm with a flat tire but in dire need of all four tires needing to be replaced. I walked in and Victor helped immediately. He suggested 4 tires for me and told me he would be happy to put them on although the wait would be a little bit. I really didn't mind and the wait was not bad at all. There was a nice area to wait for your vehicle, they even offered my son pizza. I paid much less than I expected. I absolutely would recommend them.

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    Verified purchase

    Reviewed Dec. 24, 2015

    As usual Frank consulted with me on what had to be done. I agreed to his recommendations and they were carried out. By my estimation I saved on repairs and left completely satisfied. Thanks MAVIS!

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    Staff

    Reviewed Dec. 24, 2015

    Honest, courteous, very helpful and friendly staff. This is the second time to have them service my car. Definitely, it won't be the last. I will recommend them to all my family and friends.

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    Punctuality & Speed

    Reviewed Dec. 23, 2015

    The sidewall on my front passenger tire was damaged and needed replacement. My spare tire blew out in a pothole on the way to the service center. Although it was one minute before closing time, Christian (the Assistant Manager) realized the urgency of the situation and had my tire replace in no time at all.

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    Staff

    Reviewed Dec. 22, 2015

    I believe Rashawn primarily assisted me. I hope you realize what an asset to your company he is. He went ABOVE and BEYOND what I would expect any employee to do to assist a customer. He is phenomenal. I also had a brief encounter with Mike, he too was wonderful. I don't know how you got so lucky to get the employees you do. Please keep up the good work and have a wonderful Christmas and New Year!

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    Reviewed Dec. 21, 2015

    It's always a pleasure to deal with the folks at Mavis. Ed is always eager to put the correct application for whichever vehicle I bring to him. I have also brought in some of my fellow co-workers who have the same feelings. We will continue to visit.

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    Staff

    Reviewed Dec. 21, 2015

    Every time in the past 6 months I went to Mavis for service I was always greeted with a smile and professional service. Would highly recommend all my friends and family to Mavis for a great service experience.

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    Verified purchase

    Reviewed Dec. 21, 2015

    Flat Tire 90 miles from home on a Sunday at 4:30pm. In and out in 17 minutes. Way to go Mavis Pittsfield. You exceeded my expectations.

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    Reviewed Dec. 21, 2015

    Every time I go to Mavis I have always been treated very courteously and their fees are very reasonable.

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    Customer ServicePriceStaff

    Reviewed Dec. 21, 2015

    It's always a pleasure walking into the store because the price is always right with my budget. Helpful and also is willing to answer any questions.

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    PriceStaff

    Reviewed Dec. 21, 2015

    Excellent service for rotors, brakes, oil change and fixing two flats. Expeditious and a fair price. I did the exact same thing on my wife's car the day before and the manager Dan was great helping me realize the importance of this on my car as well, even during this stressful financial time with Christmas. But safety is important too.

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    Verified purchase

    Reviewed Dec. 19, 2015

    I commute 70 miles each way so a reliable tire and oil change is important. The guys here are reliable, friendly and honest.

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    Verified purchase

    Reviewed Dec. 19, 2015

    I am very pleased. VW dealer said I needed a $179.00 tire. Mavis found a nail and fixed a slow leak. If I needed a tire Mavis had it for $100. Mavis is the best.

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    Reviewed Dec. 19, 2015

    Best and honest repair garage around!!

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    Customer ServiceStaffEase of Use

    Reviewed Dec. 16, 2015

    Anthony and Jay at the North Buffalo location were both highly attentive, extremely courteous, exceedingly professional and, most of all, infectiously positive. The website was very easy to navigate, my confirmation was emailed promptly and the visit came in eight around the estimate the website provided. I wish I could say the same for the competition but was effectively blown off by Pep Boys then made to feel as if I'd done something wrong and finally insulted via email. Mavis was much more than a positive experience - it was a breath of fresh air.

    Jay and Anthony very obviously love their work and put a lot of pride into the service they provide. On one hand I'd like to thank Mavis for very clearly treating employees well but I'd like to thank Jay and Anthony both even more so for treating customers so well. During my visit there were about 7 or 8 other customers at various times and all were in great spirits. Compare that with other companies and the difference is obvious- the customer service and level of professionalism and most importantly that personal touch made for a positive experience I'd like to share with those I know and strangers on the web alike. Thank you.

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    Price

    Reviewed Dec. 15, 2015

    I recently purchased 4 Michelin tires for my SUV from Mavis Discount Tire. I wanted a very specific Defender series tire that 5 tire stores in my area said were out of stock and they couldn't get them for me. Mavis said they had what I needed in stock. Turns out they had three but were able the get a fourth tire in a couple of days. They kept me informed and delivered the goods as promised. Also, they were cheaper than what the other folks in town quoted for the tires they didn't have!

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    Staff

    Reviewed Dec. 15, 2015

    Excellent service and Raul was very helpful in my decision on what tires would be best for my car. Also provided me a one year warranty on my tires.

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    Staff

    Reviewed Dec. 15, 2015

    The service I receive when I am at the Mt. Sinai Mavis is outstanding! I am always treated respectfully by Lorenzo and his staff, and I always know when there's work to be done they will stand by their work each and every time. Lorenzo is always very helpful, and will see to it that any work done is appropriate and done right the first time. I bring all my family's cars there, and recommend Lorenzo to all my neighbors, friends, and family!

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    Customer ServiceStaff

    Reviewed Dec. 15, 2015

    Matt the manager sold me a wrong sized tire and replaced an old tire a year ago. He refused also to work with me as I am fairly destitute and a senior citizen... The tire they replaced on my vehicle could have ruined my differential gears as was explained to me by Dolson Tire and Auto repair... Mavis does not help people in need and their work at best is poor. They do not stand behind their work, are rude and insensitive to the needs of the public. They sent me out of there with a danger piss tire situation...

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    Punctuality & SpeedStaff

    Reviewed Dec. 14, 2015

    When servicing car, we tend to take it to a place and people we trust. At the end of the day, it is us who are responsible for selecting the car repair and maintenance shop and while we aren't the ones who are accountable for the services we received, we are the ones who have to live with them... With this review I want to acknowledge my trust and gratitude to the Cole Muffler/ Mavis Tire company for delivering consistently exceptional service and quality for past 10+ years. I not only purchase my tires, brakes, and exhaust components but also get maintenance and any related work performed by Mavis professionals. The work is always done right, within the right amount of time, and not less importantly - with the right charges. Thank you Diana, Garret and Wayne (Ithaca location), and your entire staff for delivering true signature experience.

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    Price

    Reviewed Dec. 14, 2015

    I was very pleased with the service as always. I have had my tires put on at Mavis for seven years. Thanks you (the price was right).

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    Staff

    Reviewed Dec. 14, 2015

    All the men in this location were friendly, honest and helpful!

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    Sales & MarketingPriceStaff

    Reviewed Dec. 14, 2015

    I have heard both good and bad things about Mavis but I decided to try them for myself. In my experience the workers were very helpful and professional. I appreciated that I didn't have to spend twenty minutes saying "No thank you" to any "recommend repairs" I went in. Got my tires on (at a great price) and didn't have them trying to sell me a ton of other services. It was a great experience and I will be going back for any service I need that they can provide.

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    Customer ServicePrice

    Reviewed Dec. 13, 2015

    The best customer service and cost. The least wait time I had over all the other similar business mega stores. You seem to care much more for your client's concerns and are much more respectful.

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    Reviewed Dec. 11, 2015

    I had to take my car back because the mechanic didn't put my spare tire back. And when I took car back, it took 30 minutes to put tire back in compartment. I was told 20 minutes.

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    Staff

    Reviewed Dec. 11, 2015

    Great job and very easy to deal with!

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    PriceStaff

    Reviewed Dec. 11, 2015

    Defective tire, thin rubber. The representative "Zack" was very courteous, professional with much empathy. I highly recommend this company. The prices are very reasonable.

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    Price

    Reviewed Dec. 11, 2015

    Always love coming here. Get treated fairly and given best price. Will come back again!

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    Reviewed Dec. 11, 2015

    Mavis/Port Jefferson Station just did a great job changing two belts on my wife's Nissan Altima for $145 that Pep Boys, across the street, quoted at approx. $260! You can actually watch them work on your vehicle so that you actually know they inspected the brakes, suspension, etc. instead of trusting some check marks on a receipt. No more Pep Boys for me. Thanks Mavis!

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    Staff

    Reviewed Dec. 9, 2015

    They were all extremely helpful and very polite. Definitely a good team of guys there.

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    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2015

    I have brought my car to Mavis a few times now and every time the service has been excellent. Dan and the other staff at the front desk are informative and friendly. They went out of their way to make sure my experience was good. The work on my catalytic converter was quick and they helped me out by giving me a warranty on my muffler. 10/10 would recommend to every.

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    Reviewed Dec. 8, 2015

    Came here after someone waiting at a Toyota dealer said to come here instead because prices were fair and service is a lot faster than Toyota. So far great experience. Will definitely return here for further service. Eric was great!

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    Punctuality & SpeedStaff

    Reviewed Dec. 8, 2015

    Service was fast, friendly and honest.

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    Staff

    Reviewed Dec. 7, 2015

    Mavis Tires Pine Bush - Had to order the tires I needed because of the unique circumstances of my car but they arrived the next day and the snow tires were on my Camaro, with new rims and new sensors within the hour. Great work. Thanks.

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    Customer ServicePriceStaff

    Reviewed Dec. 7, 2015

    Wonderful experience, great prices, clean environment, wonderful workers, great customer service.

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    Staff

    Reviewed Dec. 7, 2015

    Job well done and professional - highly recommend.

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    Customer Service

    Reviewed Dec. 7, 2015

    Excellent vehicle & customer service. Have been a regular customer for over 10 yrs.

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    Reviewed Dec. 7, 2015

    You have to be a customer to understand how good the service is. I could not be any happier with the service!

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    Punctuality & Speed

    Reviewed Dec. 7, 2015

    Quick and thorough service!!!

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    Price

    Reviewed Dec. 7, 2015

    Great service, product and price.

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    Staff

    Reviewed Dec. 7, 2015

    Stopped in... they put in new light and checked all the lights / in and out in about 1/2 hours. Excellent service.

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    Price

    Reviewed Dec. 6, 2015

    Oil change - Great service and reasonable price.

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    Staff

    Reviewed Dec. 5, 2015

    I can always count on Mavis Tire to provide professional and proper automotive care. The Mount Kisco team is especially wonderful in how they treat their customers.

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    PriceStaff

    Reviewed Dec. 5, 2015

    Best price for car tires ever. All representatives are knowledgeable and trustworthy. No price gouging. Online prices are honored at the store. Plus Mavis has the largest inventory for tires.

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    Reviewed Dec. 4, 2015

    This crew of technicians is the utmost professional and knowledgeable about cars. I am completely satisfied with their service. They service 2 of my cars and have done so for about 9 years. Mavis needs to think very carefully to any changes to this facility (Rt. 27, Somerset, NJ) as they are gold!

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    Staff

    Reviewed Dec. 4, 2015

    Ryan was very helpful with my Ford and Kia that we brought in this past week for tires on each vehicle. We will return again soon. Thanks for the great service!

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    Reviewed Dec. 4, 2015

    Purchased tires. Christian was great.

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    PriceStaff

    Reviewed Dec. 3, 2015

    Great prices. Everyone's friendly and work is done as work.

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    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2015

    Always top notch at this location - fast, friendly and honest. I thank you again Milton and the rest of the crew. Always there to help.

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    Staff

    Reviewed Dec. 3, 2015

    With nearly 75K on my 2011 Sonata I believed it was time for new brake pads. Imagine my astonishment when the service writer informed me that I should wait another ten to fifteen thousand miles before replacing them since there was plenty of pad left on both front and rear. Where do you find that kind of honesty in the car servicing business. They've got a customer for life!

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    Staff

    Reviewed Dec. 3, 2015

    Great service. Honest and friendly people.

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    Reviewed Dec. 3, 2015

    I purchased 4 new tires and my husband and I waited in the lounge area 1 hour and the car was ready. They offered me the protection plan if anything happened to a tire it would be replaced and I bought the plan too. I'm very happy with the service we received.

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    PriceStaff

    Reviewed Dec. 2, 2015

    I have been using Mavis in Copiague from the time they opened. I always get great service and reasonable prices. I would recommend them to all my friends. Frank is so pleasant, always a professional.

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    Staff

    Reviewed Dec. 2, 2015

    Everyone was very nice and straightforward.

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    Staff

    Reviewed Dec. 2, 2015

    Joe and Mark from Bethpage Store were great to work with... kind, courteous... kept me updated on my cars... So happy. Got tires on all 4 my trucks... Great guys... Thanks.

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    Staff

    Reviewed Dec. 1, 2015

    All of the techs were very friendly and knowledgeable. I came in on a busy day and they managed the line of customers very well. Everyone came in and got taken care of very efficiently.

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    Staff

    Reviewed Dec. 1, 2015

    Nice and helpful employees. Explained problem. Just need some magazines and a coffee machine. Also smells too much like rubber!

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    Customer Service

    Reviewed Nov. 30, 2015

    I came in to get my brakes checked after Monroe muffler & brake company basically ignored my request. They scanned the car & told me what was wrong. Perry understood my budget & worked to give me the best deal. Best customer service & Very Honest.

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    Price

    Reviewed Nov. 30, 2015

    I went to Mavis complaining of a strange sound coming from my brakes. The manager Brian and mechanic Lynn went above and beyond to pin down the cause of my problem and get it fixed. I have never gotten such good service at any auto repair shop. Their prices were extremely fair, especially given the amount of time they spent working on my car. I HIGHLY recommend this location. I will be bringing all my cars there when they need service.

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    Reviewed Nov. 30, 2015

    They changed my engine mount on my Ford Focus because I had a terrible shake in the front end of my car and when they changed it the problem went away. And that's the reason I dont take my car and truck to anyone else because when you work on people's car or truck they get it done right the first time.

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    Staff

    Reviewed Nov. 28, 2015

    Excellent, Harry and staff top shelf people in mechanics! Thanks.

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    Punctuality & SpeedStaff

    Reviewed Nov. 28, 2015

    Albert, Henry, and Eddie are excellent and are a credit to your organization. Fast accurate service. Always tell the truth and don't try to oversell you. I've been using this Mavis for years. Always recommend them.

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    Punctuality & Speed

    Reviewed Nov. 25, 2015

    Had a flat tire - pulled into Mavis tire center. They repaired the tire. There wasn't any reference of buying tires or any other service. They were quick and professional. I would go back for other service related issues. As well as recommend them to anyone else.

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    PriceStaff

    Reviewed Nov. 25, 2015

    Great job, price & job – was pleased. Your front counter person was very professional.

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    Customer Service

    Reviewed Nov. 25, 2015

    I bought 4 tires at Mavis Tire on W. Ridge in Greece, NY on the 13th of November. They said they would do a spot check to see if I need an alignment. They said I do so let them do it even though the tires they took off were wearing fine and the car wasn't pulling or even drifting at all. Then when I left, I noticed the car was pulling to the left. So I came back the following Monday. They worked on it and when I left, it was still pulling. I called a Mike ** (spelling could be off) and he said "Go to Mavis on Maiden Lane and ask for Bob." So I did and I never talked to Bob. Someone else helped me and worked on it and again it drifted to the left. I called Mike back this past Sunday and he said "Go back and make sure you talk to Bob" so I did. They worked on it again and it still drifts to the left. I don't know what to do. Should I have Bob in the car with me so we both can see it drift to the left?

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    PriceStaff

    Reviewed Nov. 25, 2015

    Excellent and Courteous. Always fix the problem at fair cost.

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    Staff

    Reviewed Nov. 24, 2015

    I continue to come to Mavis Tire in Franklin Square because of one reason. I trust their service manager Russ. He has consistently provided tire and brake service to the vehicles I own over the past 4 years. Nobody's perfect, and with any car repair there are issues but Russ has always been a person who has made things right for his customers. I don't write reviews for anyone but he deserves it.

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    Reviewed Nov. 24, 2015

    I had Mavis in Cold Spring, NY replace my exhaust system, oil change, tire rotation, belt tightener, pulley and belt.

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    Reviewed Nov. 24, 2015

    I have become a permanent customer of the Dansville Mavis Tire. It is very hard to find a car repair shop that you fully trust. Mavis Tire has become that place for both of my vehicles. The only negative thing is the lack of a coffee machine for customers.

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    Reviewed Nov. 23, 2015

    Totally happy with the service I received.

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    Price

    Reviewed Nov. 22, 2015

    I needed 4 new tires with winter fast approaching. A big financial lay out when you're living pay check to pay check like me. The assistant manager and manager listened to my concerns and came up with the best price. Needless to say, it's going to be a great Thanksgiving this year. Thanks Mavis!

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    Punctuality & Speed

    Reviewed Nov. 20, 2015

    Fast and good work for me! Both of my cars tires oil changes!

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    Staff

    Reviewed Nov. 20, 2015

    Great people. Did good job. Hub right front changed.

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    Reviewed Nov. 19, 2015

    Repair punctured tire - I have since returned the car to dealer as it was leased, however service was excellent and prices fair. I always recommend Mavis tire to friends.

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    Punctuality & SpeedStaff

    Reviewed Nov. 19, 2015

    We are always pleased with the service we get at our neighborhood location. The person at the counter is always courteous and helpful. And if it is an emergency they let us know if they can fix a problem right away or if we need to leave the vehicle. And they do always get the job done in a timely manner that is pleasing to us. Will continue to do service with them.

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    Staff

    Reviewed Nov. 18, 2015

    Greg ** was extremely helpful, courteous, and knowledgeable. Perfect experience! Thanks Mavis!

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    Punctuality & SpeedStaff

    Reviewed Nov. 18, 2015

    Service manager and technicians were great. Always happy with service and products. In and out so fast... love it! Certainly would recommend. Keep up the good work!!!

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    PriceStaff

    Reviewed Nov. 18, 2015

    My husband hit a severe pothole that damaged two tires. Luckily, we had purchased the road hazard warranty (only $12 per tire). The team at Mavis Tire handled this very professionally and replaced both tires with a pro-rated cost based on how much of the tread we had used up. It was very reasonable and I was happy with how efficient they were. I only waited an hour and a half and I had brand new tires. They rotated them at my request.

    Later that day, my check tire light came on and I returned to the garage. Again, the staff were professional and courteous. They realized that the two tires they hadn't serviced were under inflated and they inflated them for me at no charge. I would have checked this myself and found this out, but they are very close to my home and I was doing an errand near there when the light came on. Once again, great service and I am very satisfied. Kevin, the manager, was especially helpful and I did not feel that he talked down to me as a woman. I will definitely be returning!

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    Price

    Reviewed Nov. 18, 2015

    I have been a Transportation Management Professional for 40 years. I am impressed with the honesty, integrity and attention to safety that is displayed with each service request. Mavis's goals of safety & reliability are always executed cost efficiently by Debby & Tony. The store always strives to provide the best value for the customer with each repair or replacement while never compromising safety.

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    Staff

    Reviewed Nov. 17, 2015

    The shop was very clean and organized and the staff answered all my questions professionally.

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    Customer ServiceStaff

    Reviewed Nov. 17, 2015

    Mavis on Rt 55 Poughkeepsie by Apple Valley Mall - The staff is always extremely helpful, honest about needed repairs, and schedules without overbooking. They fix/maintain all 4 of our vehicles in a timely fashion. Answer all questions in detail or actually show us the physical problem that needs to be fixed before we commit to spending money on any major repair.

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    Punctuality & SpeedStaff

    Reviewed Nov. 17, 2015

    Everyone I spoke with was friendly! Quick service! Louis was great, took time to explain to me what was going on! I would definitely recommend friends and family come to this shop for service! Louis kept other customers updated on the status of their vehicles. It's obvious that he cares about his customers and wants to make sure they leave in safe vehicles!

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    Staff

    Reviewed Nov. 17, 2015

    I was helped greatly. I was told my inspection would be within an hour and within 10 minutes they inspected my car. My inspection was good and the young man that serviced my car walked me to my car after the inspection just to go over the fact that in a couple of months I would need to get new brake pads. He was very friendly and polite. Thank you!

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    CoveragePrice

    Reviewed Nov. 17, 2015

    Repair quote was honored, work was done in a timely professional manner. Great job - I will be back with any future issues for my vehicles that you cover.

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    Punctuality & SpeedStaff

    Reviewed Nov. 16, 2015

    Joe ** and his staff are outstanding. I have brought my vehicles as well as my girlfriend's vehicles in for a variety of services and each time we had a great experience. Fast, friendly, genuine service and reasonable rates. We will definitely be back.

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    PriceStaff

    Reviewed Nov. 15, 2015

    Prices are good. Attention was good. No complaints, overall services good. I'll recommended to anyone to visit Mavis and get tires from them.

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    Staff

    Reviewed Nov. 15, 2015

    The staff at Mavis tire are very professional and are very knowledgeable. I will recommend your service to all of my friends and family. Thank you Mavis.

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    Staff

    Reviewed Nov. 15, 2015

    Outstanding service from Mark and Joe. The crew that works at the Bethpage location is amazing. I will continue to use Mavis for all my automotive needs. Way to go!!!

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Nov. 15, 2015

    MAVIS ON HEMPSTEAD TURNPIKE in BETHPAGE, NY is the reason my son's engine seized. My son took his 2012 Mazda in to get a simple oil change and they screwed up. Someone didn't screw something on right and the same day all my son's oil leaked out of his car. We immediately took it back and they fixed and filled the oil tank back up. The manager apologized, said it was entirely their fault and if we had any problems at all they would accommodate us. He explained he has insurance for these kinds of mistakes and if anything were to happen to the engine they would take care of it.

    Well about a month later my son's engine started knocking. We immediately brought into the shop and it needs a new engine because of Mavis' mistake. We called Mavis and the manager was rude and said there is nothing he will do and to call the warranty. The warranty will not cover and we are now responsible for a new $8000 engine. Mavis pretty much hung up on us when we contacted them back and said "Too bad".

    I now have to start a big process filing claims with DMV to make them pay for their mistake. Not to mention my son has been out of a car now for 2 months while it sits at the shop, while we continue to make loan payments to the bank and he had to drop out of college classes because of transportation problems. I am so upset with Mavis and how they destroyed my son's car with a simple oil change and their response to the situation. I will make sure Mavis is responsible for what they did no matter the inconvenience it may bring me. Please stay far away from this place they are unqualified!!!

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    Staff

    Reviewed Nov. 14, 2015

    Service is great and convenient. The service manager was really nice and asked me if I wanted to do a tire rotation for free. Of course I agreed. Overall, great new convenient place.

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    PricePunctuality & Speed

    Reviewed Nov. 14, 2015

    I went there for an oil change and they were extremely fast and professional. They also checked all my fluids and tire pressure. Very happy with the prompt service and value cost of labor. I will keep coming back.

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    Staff

    Reviewed Nov. 13, 2015

    Service is always great and Russ is great with customers! I don't even take my new car to the dealer for free oil changes. I pay to have them done at Mavis in Franklin Square, NY. Thanks.

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    Staff

    Reviewed Nov. 12, 2015

    Snow Tires purchase and mounted on wheels. Some of the invoice information is incorrect, **, miles 30,305. Taken in and service performed in a timely manner. When a different price came up, price was adjusted to the quoted price given. Everyone I encountered was efficient and friendly. I would and have recommended other I know to check out Mavis.

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    Staff

    Reviewed Nov. 11, 2015

    The manager Micheal was very helpful and considerate. Great experience. Thank you!

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    Staff

    Reviewed Nov. 11, 2015

    Great service. Good products. A+++

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    Reviewed Nov. 10, 2015

    So far, great tires. Good on turns & exceptionally low noise.

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    Staff

    Reviewed Nov. 10, 2015

    My issue was handled very professionally and fairly priced. Personnel were very courteous, have excellent 'people skills'. I would recommend this facility highly.

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    Staff

    Reviewed Nov. 10, 2015

    I like going to Mavis. The guys are courteous and professional. They get the job done and I'm very satisfied

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    Staff

    Reviewed Nov. 10, 2015

    The manager is just great, the men he has are also great. Vincent knows I can't leave my car if it can be helped. He has worked with me over the years to help keep me on the road. I just can't see going any place but here. I hope this will never change for I trust the people here.

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    Staff

    Reviewed Nov. 9, 2015

    Mavis inspected my car thoroughly and it passed the NYS inspection. Although my tire tread depth was getting low I knew it was still within guidelines. The technicians at Mavis pointed out that I would need new tires soon but did not pressure me into a purchase. They did point out my rotor wear and suggested new rotors but again did not pressure me into a purchase. I opted for the brake service and the car is good as new. Thank you Danny and staff!!!

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    Staff

    Reviewed Nov. 9, 2015

    I'm not going to leave a long drawn out comment... Just go there and see for yourself! The Jefferson road crew works great together! Mike is great at leading the team. The techs are knowledgeable and explained everything to me. I've already recommended them and will continue to use them!!

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    PriceStaff

    Reviewed Nov. 9, 2015

    First tire purchase to Mavis in North Tonawanda & would highly recommend. The staff was extremely courteous, knowledgeable, & helpful to all who came in w/ questions/requests. The prices were terrific. Definitely a five star visit!

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    Staff

    Reviewed Nov. 8, 2015

    Like I said in the other survey the mechanic Chris treated my car like it was his own. He knew what he was doing. Very concerned mechanic. Great Job! The Managers Chris and Jose were outstanding. Very concerned about your needs and follow through.

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    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavis.com