TriEagle Energy Reviews

I used the chat feature to renew/sign up for new plan. The agent was great - answered all my questions and got me signed up for new agreement. Was patient and knowledgeable about the plan options, and my specific needs.

Finally I got someone to help me through chat. I would have cancelled my service and went with another carrier if my problem wasn't resolved today. I appreciate the fast service today. It was a huge stress for me to have to use my food budget just to pay my electric bill.

Contacted TriEagle to provide service to my new condo in Houston, TX. I spoke with a representative on Thursday afternoon and the power was supposed to be activated the next day (Friday). The same day I had contractors resurface the hardwood flooring in my new condo ($4000) and the floors were supposed to dry on Friday and through the weekend and we were going to move in on Monday. Saturday morning when I opened the door and reached in to turn a light on to check and make sure that the heat was on I noticed that there was NO power to the condo. I called TriEagle at 830am, it turns out that they had made a mistake on the condo # and subsequently there was no order placed to turn the power on.

They will NOT answer emails...EVER! Have sent multiple emails and zero response. Their website is a **. Wouldn't take my payment. I really screwed up signing up with these 'you know whats'. WILL NEVER AGAIN and will bail as soon as I find something better. Avoid this so called company.

I was trying to save money by changing over to TriWagle. However, their sales group does apparently not talk to the billing/accounting department or anyone else for that matter. I changed over from Gexa trying to save money and I was sold on savings so I changed. However, this change with discounts did not get communicated to other departments and I ended up spending around $2000 for 1 (one) month. This is absolutely the worst energy company I have ever worked with. When I called back to cancel it was the 33rd day not the 30th day so they charged me a $350 cancellation fee. On top of that they cut my power, not per request, and are currently trying to charge me another $350 for a 2nd cancellation fee as I had to have them turn the power back on because my wife and I work from home. So all and all this is by far the WORST energy provider I have ever worked with.

I have been a Long time TriEagle customer - I don’t want to switch electrical providers, I but need a better price —11 cents is too high - I am a retired senior citizen and my only income is social security.

TriEagle is a highly credited electricity company that consistently offers cheap rates. Also, I recently found out that you can get special discounted TriEagle rates on their website by entering promo code “EAGLESAVER5”... You can thank me later.

The ONLY problem I have with TriEagle Energy is their inability to Mail me my monthly account statements. I do NOT pay my bills online!! I am 68 years old and I’m NOT real tech savvy, plus I have a very poor internet server and believe me I’ve tried them all. Y’all cut my power off once for non-payment of my accounts but I NEVER RECEIVED MY STATEMENTS in the mail? So now I just send a random amount of money each month so my power won’t be cut off. If y’all could fix my billing problem I would give TriEagle Energy a five star rating, but as of now, I’ll have to just give a 1 1/2 - 2 stars. But if a supervisor would like to call me at the above number I’d be tickled to death to talk to someone about it. Thanks.

I renewed my contract today. I really was hoping for the same rate as before, but I am thankful for how the Lord blessed for the new plan to be put in place easily. I have been blessed with the rates I pay.

Wow! What kind of a proposal is that, it sucks. Details of plans available are nowhere to be seen, just a click here to renew. CRAPPY. Slithering as a possible business proposal. I'd fire someone over this type of an offering to my customers, seriously.

Last year my rate went from .07 to .11. I called in February and you said I renewed in Dec. I talked to a Supervisor and told him, I didn't renew that myself. He said it was renewed by a third party and I didn't think so. He said that all are taped and I said that I wanted it sent to me or played to me because I didn't think I agreed to such an increase. He never followed through and I have almost frozen trying to not use electricity. I have been with this company many years, but I will not be renewing with you again. I was treated so badly by this company and I will never recommend your co again..I have done that several times over the years, but never again.

When we were setting up the account the long waits on the phone calls were very exhausting. I counted the hours and we spent a total of 24 hours getting things set up. Also there was not a way for my wife to call about the account without me.

I get an email wanting me to renew. I called for the new rate and I was told that the new rate does not come out until 1-1-2021. So you want me renew without knowing what the new rate is? That’s Is absurd. I will be shopping.

Sometimes we traveled away from Texas on business. We would pre pay an extra amount to cover our bill. Once month we did not get an email on our bill. The treating "CRAY" they sent was a disgrace..We found a cheaper better plan and will lose these "LOSERS" eff 12/10..Can hardly wait.

Updated on 10/07/2020: I have been with Trieagle Energy for several years. I accepted a plan in which I would pay a fixed rate of $188.83 for 12 months, I agreed to the plan and each month my bill was $188.83, until the bill I received for 09/02/2020 until 10/02/2020 of $521.62. I was shocked. I called Trieagle and asked why were I charged $521.62, when the agreement was I would received a bill for $188.83 per month for 12 months. The customer service member told me I owed for higher kilowatts. I told him that was not the agreement and I would like a copy of my agreement but he only email me copies of my bills.

They've always been understanding in hard times and customer service is always easy to understand. They're knowledgeable in every question asked and the rates are the best around. Would recommend to anyone out there looking for cheap rates. Great customer service.

I am changing electrical providers after being a TriEagle loyal customer for several years. I spoke with one of your customer service reps to discuss pricing for this coming year, and the person didn't seem to have the time for any questions either take it or leave it attitude. We may be in trying times, BUT I still have the say as to how I will, and where I spend my money. That being said I am now signed with a new provider for the coming year at a lower rate you are now offering. Good luck with your customer service reps. Richard

Y'all wanted to raise rates too high therefore I have contracted with another insurance company. So please discontinue sending your junk mail. I will not renew with Tri-Eagle. I do not renew! I will not renew at the exorbitant price! I don't want to renew with a company that will not negotiate!

Thought I was going to get bonus off bill or free energy products. Not easy to redeem. Other offered free nights which would be automatically taken off bill. Reliant seemed better but cause of bonus I stayed with Trieagle. Reliant tell me they will pay my cancellation fee if I switch.

I understand all that was told to me and decided to renew another 2 years. I receive some incentives after my renewal date to further my satisfaction to stay with Trieagle too. The representative was very friendly too, and made it simple for me.

I have tried to call but after many minutes of pushing buttons only to be put on hold for an extended amount of Time. So, I sent an email on June 3. I am still waiting on some kind of acknowledgment. My contract ends the 18th and time is running short for me.

I tried to change my email address which you clearly have. It is on the TOP RIGHT portion of the bill. However, the site states you don't have that email address in your records. This is the second time this has happened and if it happens again I will pay the cancel fee and find a new company. This is RIDICULOUS that the site is doing this two different times.

I’ve had a very good experience with Tri-Eagle for the last 3 years. No complaints. I just renewed with Tri-Eagle for another 2 years as of yesterday so I was wondering if I was eligible for the bonuses being offered right now because I renewed before April 30th. I’d appreciate the incentive as it’s much needed during this time.

Was trying to get some info on your smart T stats before I renewed (which never came) then I see my rate is now 50% higher and frankly I can't see myself waiting to hear back any longer. So no smart T stat for now and no resign bonus I and now I'm getting jacked at the higher rate since you're not set up to do Cust Svc for now. I assume your cust svc is now closed so let me know if you can at least adjust my bill. Thanks.

Talked to customer service a few times. Found out when my one year contract was over. Waited over a month after it was up. Paid bailout of contract. Switched to Amigo. Final bill was charged 350 early termination. Crooked company. The state needs to step in. Close them down. I'm sure I'm not the only one. I read my contracts. I ask questions and I double check. If they dont give me my refund I will find an attorney and start a class action lawsuit.

Per TriEagle's email to us of 12/16/2019 at 2:56 pm, we renewed our residential electric service agreement today. That email stated: "Your contract with TriEagle Energy ends on 1/24/2020. When you renew by December 31st, you'll lock in a great new rate and receive an added bonus!" The bonus was described as an "Eagle Plan Offer" for a $ 20 Visa Prepaid Card which would be available with our renewal.... However, the renewal procedure and your follow-up acknowledgement made no mention of this "$ 20 Reward." How and when will that "Reward" be handled by TriEagle?

I had a contract for the last 3 years at .0656, when it expired you sent me the new rate of .1154 kwh. PPl which supplies our electricity is at .0756. Your present rate was too high for me to consider a renewal. Thank you for the last 3 years.

I have been a customer for nearly 6 years, but will be cancelling my service after my most recent experience with their renewal efforts. Every year I have consistently received communication that my contract would expire, is about to expire, and then is expired with ample notification. This last year I did not receive the same level of communication and my contract went un-renewed. I had to find this for myself after realizing my rates weren't adding up and instead I was being charged 1.6x my usual rate. I normally would recommend the company to others, but I feel I have been taken advantage of. They made a lot of money off of me in a short amount of time but in turn lost a customer that was with them indefinitely.

I personally have gone through a nightmare with TriEagle. I'm relocated and they changed my account number and I have made payments and they don't know where they're at. They have threatened to disconnect my service for $32 even though it's already been paid. I am a senior citizen. I have agencies who have assisted in my payments and or made pledges but trieagle is not sharp enough to understand this and to understand that there was two account numbers and they're responsible for all this chaos with my accounts. They cannot figure out the monetary payments and pledges. All they do is threaten to disconnect the service I have gone through abuse by a supervisor name Delano who works in Connecticut.

I am very pleased with service provided throughout my 3 year contract. However, I have decided to give another company my business for the next 2 years. Primary consideration was pricing. Thank you and know that I will relook at TriEagle when next renewal opportunity occurs.

I called Power To Choose two years ago and I heard about TriEagle. They were so much cheaper than the last company that was why we went with them. Payments are auto-deducted right out of my account. Try them. I haven’t had any problems at all.

I've had TriEagle at home for at least five years now. We have a few outages that I’m dealing with the carrier, Oncor. Their prices are going higher and higher. My electricity bill in 2017 was 2,600, in 2016 it was 2,600, in 2018 was 3,000 for a whole year. This year, so far, the estimates based on the whole list, it will be 3,600. I have three more months to pay, and I made some estimates or projections based on the previous eight months and I will be paying 5,600. The graph is just going up higher and higher. I wish the price remains lower.

I’m on my third year with TriEagle Energy and the experience has been good so far. I renewed my contract with them and we’re happy. I would recommend for the first time but for renewing with them is a little bit expensive.

The price of TriEagle Energy is better than my provider in the past and I’m very satisfied.

A coworker told me about TriEagle Energy, and their rate made me go with them. The other services were much more expensive. I did a six-month lease when I first got with them, and I was very happy with it. So, I ended up signing like a longer contract. I did everything online, and at first I was a little confused on how to get started. But once I got started, it was very easy. I’m very happy with the quality of service that I get. Every time somebody asks me, I always refer them.

Everything seems to be going well with TriEagle at our residence. When I renewed last time, I renewed for two years -- that was how much I enjoy it. I've used Cirro and another provider in the past, and it seemed like my energy is a little low too since I've joined TriEagle. The highest I ever had in my monthly bill since I’ve been with them has been 150. Whereas, with the other ones, I’ve seen 160 and 165. I do everything through the computer. I do automatic payment, and they send me a weekly thing that reads to you what I’m doing, which I look at. I’m satisfied with everything.

I’m very happy with TriEagle Energy. They have a lower rate, and I'm very pleased with the interactions that I've had with their reps.

I've saved a lot with TriEagle. I'm really, really pleased with the service. I've been mentioning it to my friends. In some places, they can't get it, but for some of them, I've been trying to convince them that's the way to go.

We use TriEagle for our utility service and they've been performing fine. My husband deals with them whenever our contract is up for renewal and he has never complained. I would recommend TriEagle Energy.

I've been TriEagle for a few years and I do everything online. I love it. I also like that they give me the weekly summary. They're telling me how much I've used this week compared to the last week and what my bill may estimate to be for the month should I continue in the way I'm going. I've also used Reliance and so far, I like TriEagle better.

The bill is exactly what it says it's gonna be on the Electricity Facts Label. I've never had to call TriEagle. The only time I called them was when I signed up. We don't have any problem with TriEagle so we renew with them every year. It's been a pleasant experience. I would recommend them. In fact, I've recommended them to my aunt and niece the other day.

My service with TriEagle was good. The website was good, too but that can improve. I have recommended them nevertheless.

When we moved to Gainesville, TriEagle Energy was the company to go with. The rep was really pleasant and as far as the quality of services that are offered, I got no complaints. So far, so good. I like the emails and text messages I get with the price of our bills. That’s pretty spectacular.

TriEagle was great at first and I've been with them for a couple of years. Then it started kinda going downhill. The price of the energy was going up. I couldn't get anybody to tell me why so that I could understand and accept. They said it was because of the energy provider and told me to call Oncor. It just left me with the impression that it wasn't TriEagle's fault. Well, I'm paying the bill and that's not much of an answer. I want some kind of explanation about what's going on and I didn't get much resolution so I switched over to another provider.

This is my second contract with TriEagle. The first 14 months were great. Then in December 2018 they decided to send out Ebills. Sorry I don't pay by Ebill, I still write checks. Then the hassle started. It takes them 15 days to send a bill and pay within 7 days and it takes them 12 days to post it. In fact they generated 2 letters to terminate service on the same day they posted my check and charged me a late fee even though the check was mailed 7 days before the due date.

I live in the state of California and have a rental property in Pflugerville, Texas. The property has been vacant for months. I recently received a bill for $107.55, how is that possible? I also called to cancel services today because I have new tenants as of Saturday, 7/27/19. When I called to cancel, I was informed that I needed to pay over $300.00 for cancelling my contract. I was never informed or agreed to any type of contract, especially because I knew the home would be vacant temporarily. When I spoke to the agent back in November of 2018, I told him specifically that I lived out of state and needed temporary services. The agent never mentioned anything about a 3 year contract. I spoke to the supervisor today and he said he needed to listen to the recording prior to making a decision regarding the cancellation fee.

A friend of mine was using TriEagle Energy and I gave them a try. At one time, I had six properties with them and I would not recommend them for property management or a landlord. Signing up with them was super difficult. It would be okay for a homeowner with one property, but I have multiple properties and have to go through the long, drawn-out, frustrating process and create a new account every time. I also had to go through a soft credit check for deposit.

When I moved to Denison, I looked through the gazillion plans online that were available in Texas. And TriEagle was the one that best fit my need and the most cost-effective. All of my interactions with them had been online, except when I called to discontinue my service. I knew that my contract didn’t expire ’til July 14th and that I would probably be charged the 20 bucks. But the person who waited on me was talking too fast and I literally told her about that, and she was talking over me. Other than that, I had no complaints with the company or with my service. TriEagle was a little less expensive than the energy company I had before. Also, I lived in an apartment, so I never had any service issues or outages. Whereas, before, I lived in the country, so we had a lot of power outages.

Everything has been good with TriEagle. I’ve been with them for a while now and so far, their reps answer all my questions. Everything normally goes pretty smoothly, too. The biggest thing I look at is trying to save money and they got some of the lowest rates out there. In fact, I've been saving a little bit more money since I signed up with them and at the moment, I’m pretty happy with their service.

I know a guy who works for a company who tells me what are the cheapest rates and I just go with them. TriEagle is so much cheaper than what I had before. I have it on two residence accounts. I have them set up for AutoPay for my electricity. Everything is fine.

I liked the rates and the green energy option of TriEagle. I sent up my service with them online and so far, I’ve not had any problems.

TriEagle Energy has reoccurring bill statement options, weekly statements, and the micro-cheap version affordability even though other competitors are one-cent more expensive. I would still prefer if it was cheaper even though it is the cheapest but I’m satisfied enough to keep using them. Let’s power up with TriEagle.

TriEagle's service was good and then it went bad. I'm coming up for renewal and I'm wondering if they're gonna provide me a good deal.

TriEagle Energy is equally good compared to other electricity providers and cost-wise, it’s okay for now. I’ll be checking when my term is up.

TriEagle is very good compared to other providers that we used. Our experience with their reps has all been good, as well.

I really like TriEagle Energy. I liked their price and they send a weekly email showing you your usage which is nice. The customer service is fine. The only thing that makes things a challenge is every time you move, they make you set up a whole new account. So, I've had like four accounts with them. It would be great if I could just update the address on the account instead of having to make a new one. Other than that, I've not had any issues with the quality of service. It's good.

A relative told me about TriEagle. They're okay compared to the previous providers we've had. They have a good service.

TriEagle is excellent and we are happy to have them as a provider for us. I love the weekly updates in our usage. All in all, we've enjoyed the experience with them.

When I was searching for an electricity provider, TriEagle Energy had the cheapest price. I went with them and thus far, my experience with them has been okay. They have a good online automated system and it gets the job done. However, it's a bit lacking in its user-friendliness for a few things. It can do a little better in showing people how to do a recurring payment. While it's possible to do it, and I do it right now, the presentation of the user interface is too convoluted. It's not clear how to get to that feature.

TriEagle Energy is about the same as my previous provider. The only thing is that I had a lower rate with TriEagle but when I went to renew it, I couldn't get the same rate. I had to go with their rate or go with someone else. But I stuck with these guys. In the summer months, you’re gonna use it and the bill is gonna be a little bit higher. But in the normal months, we just get the normal then during the winter months, it’s less. I had to play with their website though, to get where I wanted to go. But their website is not really difficult to use.

I have a small home and I’m always penalized for having under 1,000 watts. With TriEagle, I know I just pay that one $5 or $5.95 and whatever I’ve negotiated for the rest of the cost with no surprises. I've had the service for some time and I've only had one major problem with them. I lost my home in Harvey, and then I had this transferred to my apartment and then back to my home. They sent me a bill for $200 early termination fee saying they didn’t believe I had really moved back to my home, which I thought was rather obnoxious. I had to go to the Better Business Bureau and a bunch of stuff before I got it resolved. Despite that issue, I contact TriEagle when my renewal is almost up. Even so, it would be nice if one has been a customer for several years, they would give a little discount.

I switched locations and the process with TriEagle was all done pretty smoothly. Everything was done paperless and on call. The electricity provider I had before had the Oncor charges which were around $30 extra that I didn’t like. TriEagle has been fine and I haven't had any issues, so I'm happy. But their rate should be cheaper.

TriEagle Energy seems fairly flexible and their service is fairly good. They're usually fairly quick to fix if their electricity is down so that’s been good. I haven’t had too many problems with outages. They've been pretty consistent and I’ve been pretty happy with them. However, one thing that bothered me the most is that whole bait-and-switch. You get the rate that’s really good, and then, when it re-ups, it’s almost 3 cents more per kilowatt. I’ve been on the upper range of that for the last two contracts. I’m supposed to re-up now and I haven’t decided if I'm going to re-up yet.

With TriEagle, we’ve gotten good service as well as quality customer service. I used other providers in the past and their customer service was not nearly as good as TriEagle. And I decided to work with TriEagle mostly because of the rates. I would Google and find the listing that compares all of the rates. And then I would compare those that have two or three-year contracts and then choose the one that’s most suitable, and TriEagle always came out on top. Many years ago, we had CenterPoint. And when I changed to TriEagle, I noticed a lower rate. When I would call the TriEagle reps and tell them if I had a change that takes place, they were always very forthcoming, giving instructions what I should do either online or on paper, and very professional. I have recommended TriEagle to others.

TriEagle has been a really good provider and their service has been excellent. Customer service makes it pretty much an easy transition when I moved from one apartment to the other. They also let me know in a timely manner when I needed to update my billing info. They’ve been pretty smooth.

TriEagle Energy is much more economical than our previous provider. We live in a rural area and with our barn, we were being charged a lot. As long as TriEagle is competitive with their prices, we would definitely continue with them. We’ve also been very pleased with the quality of service so we’ve renewed with them twice since we first began. We've been with them for about four years now.

I’ve been very happy with TriEagle Energy and I’ve been with them for at least over five years. Initially, I went with them because they had a good rate and they had the option to have an extended contract with them. So, that was a big draw. I hate one-year contracts and at the time, they gave me four years which was really good. So, I was able to lock in on the rate for four years. But this time around it was only two.

I was at Power to Choose and I came across TriEagle Energy. I liked the rate they offered, so I signed up with them. I have them for a year and a half now and so far, their rates are competitive.

I agree 100% with the other reviews that the rates are great. However, customer service is terrible in that it has been 3 1/2 weeks and no resolution to my payment issues that I am having with them. Even with escalation of the issue and a promise of same day response - nothing has happened. It should not take this long to resolve this issue.

After multiple attempts to collect $25 for my referral fee and providing detail information since February 2019. Promises of a callback from a manager, supervisor I have received nothing but my bill. It is now May 7th, 2019. When do you typically follow through on paying your loyal customer of over 2 years the promised referral fee?

Recommended Tri-Eagle to both my neighbor Frank **, and my daughter C. Gaudino, and I believe they have both gone with you. We have been very happy with you and hope to continue being your customer. Thanks for keeping the rates very reasonable.

My agent has been taking care of my electric for the past few years and she transferred me to TriEagle Energy, who I've been using for a few months now. So far, everything sounds good to me. My monthly bill is a little bit lower now.

Just about 3 years ago now (and thank goodness, it is almost done), being new to TX, we had to choose an electric carrier provider. I received a phone call from TriEagle Energy. They had a great pitch line about extremely low rates & you would lock in for 3 years, etc. etc. Being new to trying to understand how to do this, looking back I should have done more research. Before I knew it or fully understood the ramifications, I was locked in for 3 years to a horrible contract with TriEagle energy with just about the highest rates in the state. When I tried to go back to ask to be removed from the contract, they held still to the fact that I should have known what I was getting into. I did submit their practice to the BBB and I am thrilled to be finally getting out from under then. I will never again sign with TriEagle Energy and I will tell everyone who will listen to avoid them at all costs.

When it was time for me to change energy providers, I compared the prices, consumer reports, and complaints of companies. I ended up with TriEagle and their service has been really good. Everything has been fine and stable. There are no surprises and they pretty much have given me the service that they promised to.

My interactions with the TriEagle reps was fairly good and the professionalism of the ones I talked to had been okay. Their expertise and knowledge were above-average. But I was amazed with how slow and long it took them to get my checks processed. I mailed the check a week ago, and it still hadn’t cleared as of last night.

We live down the country and our old electricity provider was a co-op. Our electricity went off all the time. It was hit or miss. With TriEagle, the service is good but the cost is too high.

When I moved into this apartment, I was given a sheet that gave me the rates of all the energy providers. TriEagle was rated as the cheaper one. I've done mostly everything with them online and it was easy to navigate and use their website. The quality of the service has been good, but the only thing that annoys me is needing to renew every year. Nevertheless, we haven't had a bunch of outages with TriEagle, so that's good. After the hurricane, my power was back on quickly with no hiccups.

I live in Texas and in Texas, you can choose your power company. I signed up for a service which finds all of the best and cheapest energy companies and contacts them on your behalf. TriEagle was the one and so I got their services. With the contract that I have, if you stay at the same location and don't move, it is locked in for four years and TriEagle would keep your rates at a constant price. If you move, you can get out of your contract. I moved a few years ago and the interactions I had with their customer service was seamless.

We were with TriEagle Energy for two years and my husband said that their price had gone up. Although we renewed the contract once, we might not continue when May comes. We might search for something else that's cheaper. I would not recommend this company because it's pricier than what we can get from other providers. Nevertheless, the service that TriEagle provided was good.

The TriEagle Energy website is very user-friendly, and I’ve had no problems so far with the quality of service they provided. Keep up the good work, TriEagle.

Our bill used to be so much higher and there was a mistake. Then, Reliance wouldn't rectify it on our bill, which was the reason why we switched to TriEagle Energy. They have been fabulous over the years and we’ve been very happy. Overall, the service has been excellent against the price that I pay. Me and all of my girls are home during the day, so we use a lot more electricity during the day than most people but I don't have any trouble. Also, I got a package from TriEagle one time and it had different light bulbs, a little blowup light and the foam things that you put behind the outlets. I used all those things. I have recommended TriEagle and my in-laws have them as well. We really love TriEagle which is why we've been with them for so long.

TriEagle's services have been comparable to the other energy providers that we've used in the past and we signed up our business with them. We did the new signup based on previous service that we had in another building. The lady rep was prompt and she was responsive when I contacted her. She did her job and was perfect at what she did, so the experience was all good. The quality of the service offered by TriEagle was very good and the price paid was commensurate with the service. TriEagle is something to look into. In fact, the landlord of the building that we were using signed up their business based on our recommendation.

TriEagle used to have better prices and was more competitive than other electricity providers. Now, it's more like the others. But overall, it's a good service considering the price we pay.

I was searching for different companies and TriEagle seems to provide the best rates in my area. I've had very nice interactions with their reps, and they seem like they're there to get the job done. At the beginning, however, there were a lot of issues with them finding the correct apartment. I gave them my address, and they provided energy to a completely different apartment complex with my same number, so it was a little rough. But they got that fixed up for me, and I appreciate it. In the end, everything is good, and I've never had an issue since. I will continue with TriEagle.

I did a web search and found TriEagle Energy where I could get a reasonable rate on wind energy and that got me interested. TriEagle has more offerings in the renewable energy area compared to my previous provider. And although there are better rates out there, I’m getting a fair rate with TriEagle. So far, we’re totally satisfied with their service.

Received email telling me time to renew - chatted on line and they were no help. Called customer service and they couldn't give rates. Had to wait for fours day before I could get rates. So it looks like I will go elsewhere.

TriEagle Energy was recommended to me by an energy broker and I liked their price. I have been with them for five years and I am very satisfied. All I do is pay my bill on their automated phone system every month. I don't enjoy their phone menu though. It is too slow. The voice recording of the person on the other end gets garbled at times, which just sort of fades out when you make a selection. It’s kind of a strange and almost illegible. They need to take a look at that. There were also a few times I’ve had a minor customer service issue, but they’ve taken care of it to my satisfaction.

The quality of TriEagle Energy's service is good and any time I have had interaction with the reps, it’s been fine and positive. People should get a quote from them.

I had a broker who researched the electricity provider companies and recommended TriEagle to me. I went on his word that it was the best option for me at the time, which was the lowest offer too. He set the services up on my behalf when I moved. I like the service quality that TriEagle offers. During a hurricane, the flooding came close within a quarter mile but we never lost power. I had an air-conditioner and I could get the news all the time so I was really happy with that.

Applying to TriEagle Energy was easy. Their price is good and their service is stable. Also, if I send them an email, they answer me back within 24 hours.

I chose to go with TriEagle due to affordability. The renewal process was simple and I didn't have any problems with it. In the reps' customer service, they have always been super-helpful and friendly, and they were very direct too. The service and the cost remained consistent. But after I canceled my service with them, I was still charged for March. They said they would refund me, but all I saw was a charge on my account. Other than that, my experience with TriEagle has been positive and went smoothly.

TriEagle was good. I got this weekly energy usage report and I liked it. I would recommend them.

TriEagle was my very first account when I moved to Houston. I chose to go with this company because of the solar and wind package. I’m all about the renewable. Everything’s been good, and I like it. I’ve been with them for almost five years now. I signed up for the yearly contract. It was locked in a price.

I called TriEagle to inquire about new residential services for the home I moved into on Feb. 22nd. I originally reached out to them the 1st time on Feb. 18th so that my service could be connected by the 22nd with no problem and not having to rush and wait until the last minute. I was asked after a credit check to put a security deposit down, but on their website it states AD Military can have their security deposit waived. So after asking the Customer Service Representative about it and her having to put me on hold 2 times to ask about it and confirm with her supervisor, they told me to send a copy of my military ID to their Customer Care email and if all was well after they reviewed the email with my military ID no one would be in contact and my services would be up and running on the 22nd (my move in day to the home I am renting).

The rates I get from TriEagle made me go with them. I have a fixed rate. I signed up for the particular plan I’m on specifically because it was supposed to be a decent rate, but I would get an Ecobee. But it doesn’t work on my kind of HVAC. I had an HVAC person even come to try to install it, and it just can’t be used. So now, I’m stuck in a plan for that piece. That’s a little bit more than I would’ve spent, otherwise. Overall, they are fine.

TriEagle was so much better than TXU. My daughter recommended it, and I've been with them around a year. My experience with them has been excellent. The reps were great. Keep up the good work. I have already recommended them to about 10 to 15 people.

I’ve used TriEagle for four years now and everything has been fine with my experience with them. They're 100% renewable and I like their usage reports as well. I had used the Green Mountain one time a long time ago but then their rates just got too high.

TriEagle Energy was the first company I ever picked when I moved to Texas. They’ve been the only electricity provider that I have used. Their billing service has been fine and I like the weekly usage reports that they email out. I like to see the usage and power value with those weekly metrics.

It was based on pricing and price comparison that I went with TriEagle Energy. Compared to other energy services, they were very competitive at the time that I priced them. Their service has been good. I get my weekly notices and I like that. The only time that I had to deal with the reps was when I had a contract that renewed, so I had to go out and get pricing again. It was a hassle but it was just to make sure of the business. The lady rep that I dealt with was straightforward.

I liked TriEagle's pricing and the simplicity of the bill. The cost is basically whatever the power is. There’s not a bunch of different fees. On the other hand, our bills have gone up compared to what we originally had. We like them to be less expensive and I’ve actually looked at others. But my wife likes using TriEagle and she decided that we stick to it for now. She has also been happy with the customer service.

We were using CPL and a neighbor told me about TriEagle. I liked them and we’ve been with them for a long time. The billing is okay. My social security doesn’t get here until every 3rd of the month and my check came late several times. I just paid the times that I was late and they were very understanding about it. I even sometimes call TriEagle and the reps would tell me not to worry about it and that they would take care of it. They would also tell me to call them and just let them know when it comes in. They would charge me a little over but that’s okay. I'm never gonna try some other electricity. They tried going to me and they told me to change to one that’s a lot cheaper but I told them that I have mine and I’ll stay with it. I recommend TriEagle. I love the interaction with the customer service reps and I have called my people three times to change to them.

We decided to make a switch over to TriEagle Energy because of their lower rate. I like how they send out the emails of our usage. It helps us plan our usage better. TriEagle was a lot cheaper on the first go-around, but now, I am not sure how much cheaper it is because the cost went up. I was super excited the first time, I feel like I’m locked in. My husband found a cheaper provider, but we were already locked in for our rate, so I couldn’t change. Nonetheless, I really haven't had any issues with TriEagle. I have called customer service a couple of times and I was satisfied with the staff.

The rates from TriEagle were cheaper than other energy providers. I’ve been with them for about four years and the yearly renewal online is fairly easy. However, I had a little trouble this time ‘cause I didn’t pay attention to my bills. Other than that, they were always able to help me to answer my questions.

I've used Green Mountain Energy and TXU in the past, but I like TriEagle Energy better. I've had TriEagle for three and a half years now and the quality of their service has been amazing, I've never had an issue at all. The bills are always the same and their rate doesn't change. With a lot of electricity providers, everything's quite standard with TriEagle and I love that.

I've been with TriEagle for six years. Every time I get ready to renew, I look at rates and I always go back. Based on rates and associated fees, it's them who are usually the cheapest. I do everything online. It's really easy to log in and if I wanna renew, I just hit the renew button. Then, I pick what I want and it's good to go.

TriEagle Energy was recommended by somebody and their reps have been good and honest. I don't live there anymore, but their service was good when I was there and everything was fine.

So I have money and I pay my bills, yada, yada. But I screwed up when I signed up for autopay and typed a number wrong. They didn't advise me I provided an invalid account number, but instead issued a disconnect notice all the sudden and charged me $30 for providing an invalid bank account. I emailed to inquire and their customer service returns a very smug response about how auto pay works when you enter the numbers incorrectly.

When I was searching online, TriEagle had the best deal. I went online and signed up. Their contract is yearly and they've been my provider for three years now. Their renewal process is easy. When my year is up, they send me an email and a letter in the mail. TriEagle is a pretty good company and I’ve been getting the best deal using them.

I was using a different electricity provider before and I decided to switch over to TriEagle Energy because of their good reputation and number of stars. Everything has been good so far. The service is stable and there are no interruptions. However, they started to raise their price recently, so if they raise their price in July, I will switch services. Nonetheless, I would recommend TriEagle.

TriEagle has a better rate and I have a yearly contract with them. When renewing my contract, I usually go online through TrueCost and do comparisons between TriEagle and other companies then I make the decision to stay or to move. TriEagle has been good compared to my previous providers. They let me know when the expiration of my contract is coming up. Also, I get a report from them every month and it shows what my usage is and how that compares to the average homeowner and tracks it over a running 12-month period.

I was shopping around on the internet, and then the number that I called, which I thought was another company, ended up being TriEagle. Then the lady rep started explaining the rates. I never heard of TriEagle but I went ahead and tried them anyway. I was always used to Reliant and TXU over here in Texas, and how they charged me for the delivery fee and fuel fee. And sometimes, with Reliant, it would range generally anywhere from $50 to over $100, depending on the usage or non-usage.

TriEagle Energy is extremely reasonable and the overall service has been excellent. We don't interact with them that much, but when we did, our interactions had been fast and painless.

I'm very pleased with TriEagle. Their service has been excellent and since being with them, I've noticed a difference in price.

TriEagle is the absolute worst energy company I have ever dealt with! Let’s starts with my 3 year contract I was talked into! The sales guy told me that everyone is just oh so happy with the plan he gave me... well he lied! I have been disappointed from the start. My monthly bill is way more than expected and I can never get a straight answer regarding my account when I call customer service. Their employees have no idea what is going on with customer accounts. It is very frustrating to be told something different every time you call in! Every time I request a manager I am told someone will contact me within 24-48 business but I have never ever received a follow up! They turned my power off just a few days after I paid the bill because I owed $46. Somehow it just never adds up!!! I can’t believe I have to deal with this company. I seriously feel trapped, lied to and taken advantage of. TriEagle is the absolute worst!!!

TriEagle's price was the best at the time that I was looking at providers. I have been with them for three years now and they’ve kept me on the same price ever since. Also, my electricity hadn’t gone out. They email me my bill, and I pay it. When I'm up for renewal, they send me a little notice. When they sent me one and they had 10 cents a kilowatt there on it, I was not gonna do that so I called them up. I talked to a lady and she said that I would renew for 7 cents so I said okay and that’s what I’ve got now. Their reps are professional when I talk to them on the phone. We talked in less than three minutes. They didn’t hesitate long to talk to me and they just told me the facts.

I've been with TriEagle energy for a long time. Renewing my contract with them has been simple. Also, working with their reps has been a good experience. They helped me with my bill when it was high.

I liked TriEagle's price-point. Their quality of service is pretty good and I haven't had any issues. They sent me a little lamp thing which was cool.

My experience with TriEagle has been good. However, I didn't like that I got a lot of people from other countries and there was a language barrier. Also, I constantly have had to push the issue to have it fixed. One time, on New Year's Eve, they left me without lights the whole day. They did something wrong with the system. It was getting dark and cold. I had to call every hour to see if somebody else would answer the phone and actually help me fix the problem. I had to even call AP to see if there was something being done to make sure that I was gonna have lights. I had to do everything on my own. After about 10 hours, they were able to get the lights back but they didn't compensate me for that day without lights. Even so, the price is good.

I switched to TriEagle Energy due to the clarity of their pricing and product. Their sales or marketing materials are very upfront as to how they price so there are no hidden costs. It's a great service. Their billing is very upfront as well. Also, they don’t charge fees using payment technology, like when you pay with a credit card. However, when I did my renewal online this past year, I was a little disappointed with their pricing. But then it is still better than anything else I could’ve gotten so I went with it.

I found TriEagle Energy on some website that compared the different providers, and TriEagle was the cheapest at that point. I have used it for the past five years and the overall quality of service is good. I haven’t had any complaints.

I was a first-time homeowner and after I looked up energy, I signed up for TriEagle's service online. The bill is a little high though. I'm seeing the kilowatt/hour usage and when I compare it with my friends', they are paying close to $30 cheaper than I am.

I switched to TriEagle as they had the rate I wanted -- the lowest rate. They had courteous reps and they got the job done, too. Their service is good.

I've used many electricity providers in the past and I switched to TriEagle based on price. I've been with them the last six years with no issues. The cost fluctuates based on my usage, but the price is fixed so it's no big deal. I would recommend them.

I went with TriEagle Energy because of their prices, and I've been satisfied. I did everything online and everything has been easy. Also, the quality of service that they provide is pretty good.

When we signed up online with TriEagle four years ago. They have been great thus far. I always shop around every year before I commit to something and they seem to have a good price point as long as they stick to it. We do auto draft and I like that they send out the weekly reports of the usage. It's something I can look at and analyze a little bit better.

I have had TriEagle before for about eight years. But a Reliant person came by and said they could get me a cheaper wattage and that TriEagle Energy was gonna charge me $3.49 as a service charge. They were wrong though. When I called TriEagle, they explained that the extra $3.49 was already included in what they charged me per kilowatt. They don't do a kilowatt per hour, plus the base rate, plus $3.49 again multiplied by your kilowatt hours. Their on-core fee and your kilowatt hours are all lumped in one. Reliant was breaking it down into three things. They have the base rate and then two charges for kilowatt hours.

I moved and having options, switching to TriEagle Energy seemed like a fair deal at the time. The quality of service is good and I haven’t had a problem in dealing with them. I had to talk to them when the power went out a couple of times and then when I had to move from one address to another.

I've used other electricity providers in the past such as Green Mountain, but I decided to switch to TriEagle Energy because of the competitive rates. The transfer was quick and easy and it was delivered as scheduled. The quality of the service they have offered has been good. The budget is affordable and I've had no problems. I would tell my friends that I use TriEagle and to look them up. I'd recommend them.

On December 18, 2019 I get an email that my contract with TriEagle was about to expire at the end of the month of January 2019. I called them to see if I could get a better rate which they could not provide. I did some research and found another company who had a better rate and told them when my contract was terminating. They were instructed to start service in the of month February 2019.

I moved here from another city and I passed by the Power To Choose website. After speaking to a consultant from that website, we discussed my usages and based on that and what was available, TriEagle had a really good offer. They were all friendly, knowledgeable and really helpful. After the first year, they changed my plan and I wasn't happy with that as they raised the rate. Nonetheless, I will recommend their website.

Having TriEagle has been very cost-effective versus what I used before. It has been very economical switching to them. We had the other provider for so many years and so much out of pocket, it's crazy. I did the power to choose and make my payments for TriEagle online every month. It has been easy but they did not give me a good rate as I had for the first year. Even so, I've been pleased with TriEagle. I haven't had any energy blips or power outages. Also, the customer service automation that I use most of the time is user-friendly.

When my husband was alive, we had TXU and another provider. TriEagle is much better because you can get the set rate. They also have better rates. I have had TriEagle for a while. Then I had to move out of my house into an apartment in August. When I was down there, I had it at one set rate, I paid one thing no matter what. After I moved here, I was paying $85 a month until this past month, it was 105. The rep was nice when I talked to her about it. She said that they pro-rate it. I told her I thought I had that set rate thing and then, at the end of the year, if it's more, then I pay more than whatever they adjust it.

TriEagle is comparable to what I used in the past. The customer service is also better than the previous utility that I had prior to this one. It is more accessible and everything's been straightforward. The prices for their service have gone up, but it's fair. Also, I like seeing the offering of the thermostat and the encouragement on how to reduce the bill. Customer education is important, and TriEagle definitely does put that out front.

TriEagle is doing a very, very good job. I had Reliant for so long and I was paying a small fortune. We went online and started relooking around. TriEagle came up. I only did a year subscription and I was kicking myself in the tail because it was 8 cents a kilowatt. I should have gone for three years. Right now the least they offered me was 11 cents a kilowatt, but they did it fantastically. They give me monthly updates, too.

TriEagle was there where I moved and they have an affordable rate and good service. I enjoy the weekly updates as to what I've used and see where I'm at.

TriEagle Energy is the best electricity provider that I've ever had. They're so easy to work with. This account is in Beasley and we're not even up there most of the year, but it's simple. I always figured there was gonna be a problem just because of the area but they know what they're doing up there. Plus, the overall service provided compared to the price paid is really good. Definitely sign up with them.

I’ve been with TriEagle Energy for three years, and I’ve had a great experience with them. Their rate was lower than what I was receiving from one of the big local companies and it appealed to me. I was moving and I signed up with them online, which was very easy. I got a contract because the rate was a little cheaper and when I was due for renewal, I got a reminder through the post office and on my email. I wasn’t receiving that with my previous energy provider, so I like the email. I also get emails on occasion and then I get this email every week that compares my usage from last week and predicts costs, which is nice.

Reliant was our previous provider and since we were not using a lot of energy and we didn't meet the minimum, the price went up. But with TriEagle, we were fine with the flat rate. However, it expired after almost a year and we weren't notified. I didn't notice it until summer, because by summer, my electricity went up. When I tried to renew it, the prices went up. I just wish I had the same rate that I had before. Other than that, contacting TriEagle's customer service was fine.

TriEagle need to better train their customer service representatives. I called 12/28 about a fee. One month later still haven’t been resolved. I called today. I was on hold for 30 min, 3 transferred department finally. Daniel, Marino, Delino. The resolution department - still nothing. I have 4 accounts with TriEagle. I will be switching and paying all fees to break ties with this company.

I signed a three-year contract with TriEagle and for the last 1 year and 5 months it's been a ok. Not great but ok. My card was declined once and they fined me and because of that they are flagging me which means I can only pay by cash, which to me is hard and very inconvenient in this 21st century. I am already too busy with life and I don't have to run around and mail checks or search for MoneyGram centers. TriEagle is working against technology advancement. Yes my card declined and I was fined, now they cannot let me use my card and if I cancel my contract they want to fine me thousands. They are treating me like I committed a "crime" and now am in probation to pay for why my card declined once and I still paid them.

I was forced to move from my apartment complex due to change of management. I was asked to supply proof and did so. I was told that my deposit would be refunded, but TriEagle has not been true to their promise. I've spoken to three CSRs and I'm being given the runaround; not even the decency to return a call. I can't afford to GIVE this company $700.

TriEagle’s price motivated me to switch and I have been with them for six years. I have a fixed rate and it seems to be consistent throughout the year but every renewal, the price has increased. Although it is a standard in the practice of business, every year that it’s getting higher, it gets to a point where I won’t stay with them and just look for a lower price. Other than that, they are doing a good job and blackouts are only caused by neighborhood outages and not intentionally on their end.

I was the victim of illegal switching by another company. TriEagle was informed, the PUC was informed and the other company was informed. Because of my swift action my service was restored. TriEagle, they billed me for the short period, and a early termination fee. I contacted the company, they told me that the early termination fee would not be charged, and not to worry about it. They collected the bill I owed, then charged me $366 for early termination after they had restored me. I called and was told there was nothing they could do in less than 6-8 weeks. I was promised a call back from a supervisor. NO CALL. 5 calls later still no resolution, But they are billing for service. As soon as this contract is up, I will never do business with these lying thieves again.

TriEagle Energy works fine and I would recommend them because I use it. I am in my second year with them and the service has been reliable. We have had a couple of outages when the light has gone out for different reasons. But most of it has to do with weather and overall, it's a good service. When we got TriEagle, the price was better than the others. I pay my bill on time and they give good feedback about how much I’m consuming. When I go down, there are some tips to do better.

DO NOT TRUST THEM TO HANDLE AUTOPAY. 2 weeks ago I contacted TriEagle bc I got a huge bill. I learned that someone else opened an account using my name. They also used a ridiculous, obviously fake email address and bogus phone number. I was enrolled in autopay so when those other people didn’t pay their bill, TriEagle decided to add their charges to my autopay. I guess it wasn’t suspicious to them that I had never missed a payment, it also wasn’t suspicious that the other account didn’t have my same email, or phone number. So they charged me for it. Almost $600. I still haven’t heard from them. I am currently seeking legal counsel for this. I obviously unenrolled from autopay bc they have proven they can’t be trusted with my card information.

I had TriEagle for a long time with no problems, but I started having issues with my payment being mailed out late (I would receive it in the mail the day before it was due) and subsequently my payment would be received late. I called once I learned that it was most likely a problem with my post office (**) and I started monitoring my payments and whether my check had cleared in time. The first time this happened I was caught off guard and paid the late fee. The second time I called and explained the post office issue and had the late fee waived. The third time I called the day it was due and was told -incorrectly- it had been received. The payment hadn't been received and I was charged again, and customer service refused to take ownership of what was said to me.

Avoid, avoid, avoid. I was signed up automatically to use TriEagle as a supplemental provider through my township. For about the 1st month I was on budget billing with my primary company. They never told TriEagle that I stopped budget billing. Moving forward every month I received my bill and TriEagle's portion was the same amount for the most part, nothing noted about a budget and my rate being under or over. During the course of 2 years they adjusted my monthly billed amount 3 times, at random points in the year. That, coupled with no notations of a budget led me to believe these were just the rates they were charging and that it's part of the subsidization. I should also note that in September they adjusted my bill to be $80 less per month. October bill, the final one of this 2 year program, arrives saying I have a budget billing balance owed of $1100!

TriEagle is as good as any other providers. They came out as a good alternative for us in one of the websites we looked at. It doesn't seem outrageously expensive.

In the past, their rates were quite competitive. But now, I don't see it that competitive and I didn't know that it was gonna change. I called them and then I asked them. They gave me a rate, and I asked that I would like to continue with my previous product, and they said that this time it has increased. So I said that I couldn't take it and asked them if they could give me the existing rate since I've been using TriEagle for so long. They said no and either I take it or leave it. I had a few hours to change, so I went ahead and signed up for TriEagle. I was under pressure to take something quickly. They were also not able to explain a great deal about the different products. I'm not very impressed. I remember the first time when I called TriEagle, I got such a good support and there was this person who even helped me in identifying my needs.

We have an energy broker who goes out and finds the best deal for us every time our contract with a provider expires, She makes the recommendation, tells us when is the right time and where the market is directing. She gave us the direction to go with TriEagle, then we went in and signed up. We did it all online and their payment process is easy. They're the intermediary while CenterPoint provides the pipeline. They have a good service and good rates. It is also easy to log in to their website and get the information that you need.

TriEagle Energy had the best reviews and looked the best on the Power To Choose website. When I signed up, my interactions with their representatives were all positive. They were very well-versed with their product and had good information. I would recommend them.

The reps of TriEagle were great, friendly and responsive. The quality of services offered by TriEagle is great and their rate is also better than our previous provider. I'd recommend them.

TriEagle Energy provides good service and they also have a good price. I called to cancel in one house because we moved to the other house. But the next Monday, we still had the electricity. I had to call again because they did not cancel the service. But when I called them, the reps were professional and courteous. I would recommend them.

I'm satisfied with the overall service that TriEagle provides. They have a low price, which is the most important thing for me, and they also have good customer service.

TriEagle was my prior partner and when I chose them, I used one of the online applications for best energy rates. I liked their billing methodology and I’ve been satisfied with them.

I like TriEagle better than what I had previously and I’ve had three properties with them for a few years. Everything works with them. Their reps were good and their price is fair with the quality of service that I have with them.

I have used TriEagle Energy for years and their website is not very clear to use for payment. Two months ago, I tried to renew a contract but it didn't apply to me and I needed to call a couple of times to adjust a new payment because they overcharged that. At first, I tried to use the web to send messages but no one responded to me for two weeks. Then I saw that my bill was crazy high so I needed to take action immediately. Dealing with their representatives was not very smooth. At first, they said they had the wrong person and they transferred me to the other representative. Also, when I signed the new contract, I should be getting a gift. However, it was not reflected in my bill so I wouldn’t get that. I’m a little unhappy but it’s fine.

We've been with TriEagle for eight years now. We signed up for their services through their online portal and we set up automatic payment. So far, everything has been really great. They have been very competitive price-wise and we've not had any outages. I have recommended them to several friends.

I had been a satisfied customer for many years. Always paid my bill timely. I am now on a fixed income and caring for my husband dealing with major Alzheimer issues. You had thought I renewed my plan but for some reason maybe when I hit submit, my phone did not complete the transaction. I first talked to someone when I received a bill for 595.00, I was told, "Too bad but your rate went high because you did not renew on time." They were not listening to my explanation and was not going to help. I asked for a manager. They said they were not available but would call me back. They did not.

TriEagle Energy's service has been good and they have a low price. Every week, I receive an email and they have a report which has been so helpful. I have been a customer of theirs for five years, and have also referred my friend to them. TriEagle is the best. I just re-signed a contract with them for three more years.

Evidently Customer Loyalty is not a Priority of TriEagle Energy. I checked to see what renewal rates you offer and I was astounded by how much you are in rates compared to other companies I have gotten quotes on. I understand I have 14 days before my current contract expires and I definitely will be choosing another Electric Provider. So much for Customer Retention???

I have been using this company for a couple of years and their customer service sucks. Had a problem and contacted them via phone to fix the beginning of July - problem wasn't fixed, then contacted again via email - was assured it was fixed for the next bill - wasn't fixed, contacted again via phone - no resolution. Waiting on supervisor to call me back - no supervisors available due to being in a meeting - HOGWASH! I'M DEFINITELY NOT RECOMMENDING YOU USE THIS COMPANY.

When my 3 year contract was about to expire I called TriEagle for rates. Customer rep said if I renewed I would get $25 gift card. When my new contract began, I called customer service and they said I would get gift card after I made first payment on new contract. After I made second payment on new contract I called to find out where gift card was and rep said he would call them and I would get a callback by Thursday. Today is Friday and I never heard back so I called, because apparently TriEagle reps have to even lie about callbacks. Then rep said promotions department said I didn't qualify for the gift card. If 2 reps told me I was to get the card, TriEagle has to honor it but they won't. These people are all a bunch of lying thieves who will say anything to deceive customers. I want to be let out of my contract to go to an honest company.

I was moving from Maryland to Texas and my friend recommended TriEagle Energy. I looked them up and the price seemed to be reasonable. Signing up was easy, too. I made a phone call and someone walked me through the process. Renewing was very easy as well. I got an email, then I just clicked on the link and I clicked three clicks and the renewal went through. I’ve been with them for three years now and I'm happy with them.

I've had TriEagle almost five years now and for the most part, my bills are lower than other people. And when I called them, their customer service is pretty good.

We used TriEagle Energy at the other house and this is my second year at this new residence where I also use them. We've had them for seven years and they were a heck of a lot cheaper than TXU. If there’s an outage, they handle it right away and there’s never a problem. So it's a very good service. When you contact them you get a response right away. They send you a weekly report which I love, to let you know how much usage you had last week and how much you’re using this week. They keep you up to date on everything.

I'm in my second 12 months contract with TriEagle and it's the best energy company I've had so far. It was super easy to renew my plan. I just called my broker to look at different rates and TriEagle was still the cheapest around. I love the weekly email updates on how much energy I’ve used. It estimates my bill as I go along and they’ve been the best price that I’ve had in the nine years that I’ve been in my house.

I like TriEagle. They’re sending messages to let me know what’s my bill and I'm saving a lot compared to my previous provider. My bills stays on 72 or 73 and their reps are very nice. Because I renewed they gave me a free reward -- a $40 gift card came in the mail.

We shopped on what energy provider to use and TriEagle had the best deal. We've been using them for four years now and they send me updates that show my power usage on a graph. It helps me to watch what I’m using and I like that. And the price is consistent with them. I called them when I moved over from one house to another and there was kind of a mixed up on swapping over the electricity and the guy was a kind of knew-it-all jerk, but it worked out. I also talked to them during power outages and that went pretty good. I renew online and they send me instructions on what I’ll do, I pick my plan and it’s pretty easy.

TriEagle Energy was recommended by a coworker and they are 100% better than our previous provider when it comes to service and the price. I had TXU before and it was always a big issue if I try to talk to someone and my bills were almost three times as much. I've emailed and called TriEagle and they’re always really nice and helpful. It's also easy to renew. They just sent me an email to click a link. They gave me all my options with a different plan and they offered special gifts if you signed up for so long. I’m extremely happy. I tell everyone they should switch. People think it’s a big ordeal to switch but it was very easy and I love it.

I had a different provider some years back and with TriEagle, I'm paying a little bit less. I renewed about a year ago and their reps were fine. They seemed pretty courteous and professional.

I am very pleased with TriEagle. Their service is excellent and everything we're doing with them has been a straightforward business. Their price was exactly like they advertised it. I used to be a director for Pedernales Electric Cooperative for 35 years so I know how to look at that stuff. I have three meters with them that I just renewed a few months ago. Their reps are very helpful when you call in to renew or get what the current price is. They're also very friendly. I have recommended TriEagle to people and those people have also been pleased with them.

I'm 71 years old and I've used other electric companies. As far as the electricity and what I get, TriEagle is as good as any of them. However, I wasn't too happy about the thermostat deal that they sold me. They sold me a thermostat that didn't have any sensors for the other rooms. And my house always had cold or hot spots in it. And I've tried to get them. I told them I'd pay the difference and get another Eco-thermostat that had the sensors, but they wouldn't do it. They flatly turned me down. I wasn't gonna re-up with them, but I did because I ran out of time and didn't have time to research anybody else. But other than that, they're fine.

I used TriEagle because of their price and because they have no hidden charges and I have been very satisfied with them. I've been with them for five years now and I just had my contract renewed for another 36 months. The broker renews on my behalf. He lets me know what's going on and I approve it to some degree. I'd recommend TriEagle.

My husband thinks that our rate is lower because we use TriEagle Energy. He recommended it to other people and I’ve heard him talking to other people about it. We are happy with TriEagle.

My experience with TriEagle Energy has been excellent all the way around. I moved over here and they were the first one I got. Their cost is reasonable and their representatives are knowledgeable and quick.

I felt the reps of TriEagle Energy pushed me to get a monitored thermometer and I didn’t like that. But I went with them because of their price. My interactions with their reps were mostly good as well. I feel good about their quality of service and the cost too. It’s pretty fair.

TriEagle provides service that is better than average. They are better than my previous provider. Their billing is more simplified. However, I don't know if it's the different programs we get help from or TriEagle themselves, but when I talk to the reps, they've never been very helpful. They should have the information people need. But I've already referred five people to TriEagle and those people are now using their services.

I first started using TriEagle in 2010 and it doesn't give me any problem. Every time I would call them, I would got a response within 5 minutes and I can directly talk to a rep. So, everything was great and they have been patient with me. But in the last couple of years, it has been harder for me to call them and I get long waiting time. There are some options I have to make to speak to a rep. Other than that, everything is convenient and I chose the fixed rate and I think I paid fair so I stay with it. And I have referred several friends to use their service. Sometimes I talk to my friends and we're talking about our electricity bills. They tell me a price and I would say that TriEagle offers a lower price. I'm paying less than they do.

TriEagle's prices made sense. My old company had higher prices so I switched. I signed up with them online the first time and then the second time, I called on the phone. Their rep was very nice and patient. Plus, she gave me very good recommendations. Currently, I have a three-year contract and my rates are locked in for three years. Also, their company recovers quickly when the power gets shut down, which is very good. I like them and I've been recommending them to friends.

It was a little frustrating at first trying to establish service with TriEagle. They got my paperwork mixed up a little bit. But then I went through an agent, and she took care of it for me. The reps of TriEagle were pleasant as well. However, something did happen with one bill. It disappeared. But now, they're sending me paper bills. They were very nice about everything. And then I had to renew online and that was really easy too. Everything seems fine with TriEagle.

TriEagle Energy is great as compared to the other provider I've had in the past due to its price. We save at least $100 a month. I signed up with them online and I did a one year renewal period. I've been using them for three years now and I have had one issue with billing one time where I couldn't get my bill to open. And so I called them and they were able to fix it.

Some friends recommend TriEagle to me and my experience has been good. I signed up online by myself and it was pretty easy. I like that TriEagle has a very clear price and there are no hidden fees. What's on the paperwork is what you get charged. I have used them for three years and they gave me a choice on how long to renew for, and I renewed the last time for another year. I called the reps before I renewed with them to try to negotiate the price and they were friendly. The service is pretty good, though maybe they can negotiate the price a little bit in the future for a long-time customer.

I've been with TriEagle for many years. I was using TXU before that but TriEagle's prices are low and there isn't a contract so I know what to expect. Renewing my service is easy and the reps have been professional. By using TriEagle, I'm not spending more than I should. I'm happy with them and we'll continue on as long as they don’t start adding random fees.

TriEagle Energy gives excellent service at a good price and is better than my old company. When I called them for the new plan, they helped me through it. They even made a good information, which was why I had gotten the contract again.

TriEagle Energy is good. Compared to our previous provider, their rate is cheaper which made me decide to go with them. My interactions with their reps were great. Any time I've had to call them, they were very competent and eager to help me.

TriEagle Energy was a little bit cheaper than what I had in the past. I sold and bought another house, so I called them to transfer the service. Their level of knowledge and expertise as well as the quality of service were good.

I have been a customer TriEagle for years. I USED to recommend you to all my tenants. Then in January due to your customer service's utter incompetence I had to pay a deposit to get service turned on at **. I paid $117.88 for 20 days of service, and when the tenant moved in, you refused/failed to return my deposit. I used to direct 3 or 4 customers to TriEagle a year - this mistake has been corrected. Never again.

TriEagle is better than TXU. I have Green Mountain Energy for my commercial building, but that's only because TriEagle isn't interested in it. And my experience using TriEagle is about the same as Green Mountain. TriEagle's website is about the same as well. It was all setup automatically. However, sometimes, I'm a little confused. I thought that my contract was for 100% green or sustainable. And then, I saw a document once which sounded like it was only 10% of it. When I renewed my contract this last time, I wasn't as confident that I was getting 100% green energy based on lots of different documents. I still have that lingering question, but it wasn't so important to me that I followed up on it.