Verde Energy Reviews

Energy rates listed are a lie!!! Bumped to .22 when it was the coldest month, which is DOUBLE what I was paying!! Blocked my email and hung up on me. Then the company I switched to is actually one of their companies, and I didn't find that out until they called and confirmed my switch as Verde, even though I switched to Spark.

I signed up for my electric on 2 homes. Got a confirmation email and an acct #. Months went by and honestly didn't notice that Verde was not listed on the bill because I was set up for auto pay. Well Verde never switched me over. When I called and questioned why I never even got an email about it they had nothing to say. Bad customer service. I will not use again.

Was getting 9 cents kWh for a year, then without notice it went to 18cents a kWh! I wasn't in the house in December and the bill was $487! Beware of the switching rates. They asked if we wanted to renew, but never notified us of the rate change.

I was charged $185.83 for a faulty Customer Charge on a bill for July. Verde Energy never removed the charge, even though they said they would. They did cancel my service. Con Edison said they cannot remove the charge, so I have no choice but to pay it. I have called Con Edison and Verde Energy multiple times, with long hold times. When I signed up for Verde Energy at the grocery store, they said my bills would not go up. So, I am writing this review to complain. Beware of the hidden fees.

The people who come around try to get you to switch over to their company. From what I was paying before, their price was a little lower. But the costs have gone up. Other than that, I haven't had any problem with the service. Verde is okay.

I signed up because of the lower price that Verde Energy was offering. The bill went down significantly.

I have my electricity through them. At the time I changed to them two years ago, my rate was higher than what I had previously. So, my bill went up compared to what it used to be. But energy rates were going up anyway.

I selected Verde Energy in January 2023 as my electric supplier. One of the promos was two $25.00 Visa Debit Cards. One was after one month and the other at 6 months. I sent the first one in Feb. 2023, and the rebate was approved on 3/02/2023. The timeline is 4- 6 weeks. I have received no Visa card. I have called and e-mailed 7 times. All I get is promises and lies. It has been over 8 weeks now and no results. They put you on hold and send you to other departments in order to frustrate you. I e-mailed Anna and Dulce along with a call to Supervisor Diana. I get nothing but excuses. They are using this promo as bait and switch.

So far, everything's all right with the services of Verde Energy. Their price was decent, too. They asked me a certain question when I called to renew and everything went well.

I've renewed with Verde Energy twice. I always negotiate a better rate and they're willing to do it. They have been really fair and negotiable, and I take a three-year contract out with them. I'm happy. They're very easy to work with and I tell people all the time, I would recommend Verde Energy and I have a good supplier.

Verde Energy was among the lowest rates and the best deals. There were no early termination fees. So, I went with them and I stayed with them. Being a green energy product is important to me as well. I was with them for a while and was searching around for somebody else. I was gonna switch and then when I called to ask some other questions, I was offered a better rate. So, I was like, "Well, okay, I'm just gonna stay with you guys then." I signed on for two years. I really do appreciate that there's somebody there to answer the phone when you call, which is not the case every place else. Customer service is huge with me. They could bring the rates down, but that's not in their control. So, I'm good with what I have right now. I'm pleased with it. I'm managing.

For the most part, the Verde Energy team members are okay, but I got irritated with the renewal process. If I don't change things, then I expect things to be the same, but all of a sudden, my price quadrupled. When I called to find out what was going on, they said, “Well, you didn't get back to us. We're charging you full price.” I got upset about that. I got some stuff in the mail and it was my fault that I didn't pay close attention to it, but Verde came down a bit and cut me a break.

Verde Energy called and they said they could lower our bills so we decided to go with them. Customer service is usually polite and pleasant to talk to. We did pretty good with Verde. I have recommended them and told people that we're through them.

I have had no issues or negative experiences with Verde so I am pleased with your service. My contract is expiring next month so I hope I can renew at same rate or near that 0.08909 rate. If not I will be forced to shop around if yours goes a lot higher.

We got a very cheap energy deal with Verde Energy. Since we used them, our energy bill has been reduced between 70% and 80%. Every time that I called because I have questions when I would be renewing the contract, their reps were very professional. They were very available to answer any questions and give any information that we needed.

Verde Energy is good for the environment and that was my main reason for switching to them. I've had the service for about a year and I have not had any problems.

Beware!!! I suddenly realized my JCP&L bill was overly expensive this past summer for the month of August. When I carefully looked at my bill I noticed Verde was the supplier. I called JCP&L and was told Verde was my supplier and they were over charging me by more than 20 cents a kilowatt, which may seem like a small amount but on that month's bill I over paid for the electricity Verde was supplying to me by $500!!!

I was online comparing rates and at the time, Verde had what seemed to be the right plan to pick. Their rates were not the lowest but I liked the program. Verde was fine. I had gas so we had heat in our house and warm showers. But their rates have changed and that's why I switched away from Verde.

I use Verde for the electric and the gas. I've been with them for quite a while. Whenever I renew, the customer service is friendly and courteous.

Verde Energy's prices were less expensive. Their plans being green also played a little bit in why I chose them. My experience has been pretty good. When it's dark, I can see my way because I have light. I like Verde.

I've never had a problem with Verde and they're cheaper than the regular supplier around here. So I'm happy.

This is the equivalent of the gas station next to the airport that charges $6 a gallon. They get you in with a competitive rate but once your rate expires, they stick it to you. I was charged 5 times the normal rate for 2 months before realizing this. Shame on you for taking advantage of customers like this Verde!

I am happy with Verde, but somebody else gave me cheaper rates. They are giving me 11.79 for 36 months, for three years, and right now, I'm talking to them.

They're on terms so when I didn't realize my term was about to be up, I had a really large electric bill. It was because the cents per kilowatt went extremely high. It was over $100 just in that, which wasn't even from our usage. I said to them, “I'll stay with you guys if you give me a term or a really good low rate, but I need help paying for this.” and they were gonna send me a $50 gift card.

Their customer service was fine when I signed up with them. They were polite and professional.

I am pleased with the service but I am upset that the rate doubled from last year. I am a senior on a fixed income and was told they could do nothing for me. Not great customer service. I would expect a little more for a so called valued customer.

If you are reading this review, please do yourself a favor and don't sign up with them. In my case, I had cancelled with Verde because of higher rates, they called me and wanted to know why. The gal was insisting that they wanted me to stay with them. Finally, I told her clearly, that I wanted to cancel them as supplier. Very high sales promotion in my opinion. The call was recorded!

I signed up online and the site was easy to navigate. I received a letter in the mail after I signed up with them, but I haven't noticed any difference in the services. Also, I've had them eight months and my bill is about the same.

Used to love this company, even referred neighbors/friends because of the great savings. Signed up again when our 2 yr contract was done. Not sure what has happened - but how did we use less energy this year but our bill is over $100 more???? 2020 use was 1598 kwh for a bill of $302 and this year 2021 we used 1376 kwh (222 kwh less), but our bill is now $408!!!! Never, ever in 25 years of living in this house was our bill ever this much. Not happy!

At the time that I signed up, Verde Energy was the best choice for a monthly payment. I'm satisfied with their customer service and the website is very informative.

Verde Energy's rate was cheaper. I switched to them and the process was easy.

I went with Verde partly because of their green energy product and partly because of the cost. I took advantage of a deal that they had when I signed up and I've had no problems with them.

Green energy products are always better. So if I can help in that way by going with Verde Energy, that's good. So far, my experience with them has been very simple and I've had no problems.

I searched around for green energy options, and Verde Energy was a competitive fixed rate. Signing up was seamless. The promotions helped out as well. Everything looks good.

My experience with Verde has been excellent so far. I was originally locked in at a one-year rate with my other provider, but they were only willing to offer a six-month renewal for me and it was at a higher rate than a lot of the competitors. It was another cent and a half higher than what I was locked into the prior year before that I was paying too. When I brought it to their attention that other providers were offering at lower costs, they told me that there was nothing they could do for me. At that point, I had no reason to stay with them. There was no fee for switching at the time because my time of use was up, so I decided to go with Verde. It was mostly for the cost factor at the time and the fact that they were offering a locked-in two-year contract. That was awesome.

We were with FirstEnergy and we got some letter, which we found out later was from another company trying to scare us into picking them. We could have stayed with the same company we had, but we didn't because at that point, we thought FirstEnergy was no longer going to cover our area. I got online, and Verde Energy company was the cheapest. They gave us the best rate. It was a fixed rate and that's something else that we were looking into.

The last company I had was very good and while Verde Energy is 2/10 of a cent more, it's guaranteed for three years. That's what I like. I also sent in a rebate and I got it back promptly. When people ask me who I have, I tell them and I tell them I have nothing but positive experiences.

Being in the Northeast, we're depending on the West to have enough wind and solar power to make up the difference using Verde. This is the first time we're hooked up with them and we're gonna wait and see if the rates go up, then it could be an issue. We're signed up with them as an energy supplier through Met-Ed and they’re supposed to be energy efficient.

I've had Verde since December and service stays the same. My bill depends on my consumption. It’s about the same and I'm comfortable with it.

I'm happy with Verde Energy's services. You should take it, too.