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Verde Energy

Verde Energy
Overall Satisfaction Rating 3.55/5
  • 5 stars
    15
  • 4 stars
    7
  • 3 stars
    3
  • 2 stars
    1
  • 1 stars
    8
Based on 34 ratings submitted in the last year

Verde Energy provides green energy and natural gas plans in Connecticut, Massachusetts, New Jersey, New York, Ohio, and Pennsylvania. Join over 250,000 residential and business customers who have already switched to Verde Energy USA. New customers get up to a $100 rebate for signing up on select plans and there is no cancellation fee!

Verde Energy Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 14, 2020

We had Verde a few years back. I found them on the internet at that time. Then, I went with them again because their rate was the best I could find at the time I had to change. As a company, they're fine. I have a few tens of cents difference than PP&L, but we're grateful for it and we don't have any problems with them. Thank you for the little lower price. It’s for the whole year and there are no fees to join and no fees if I wanna cancel. I like all of that.

Verde Energy response

We are very happy to hear that you decided to give us the opportunity to be your supplier once again. We truly appreciate your business and you taking the time to leave us your feedback. Thank you for being our customer.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 24, 2020

    Right now, I own this house. Dad passed away. I got bills like crazy. When I heard somewhat for a cheaper price, that was fine by me, and Verde Energy was. But I didn't wanna jump in to somewhere there was some catch to it and then down the road, "Well, you owe this." If it's a clean smooth move for $10, $15, $20 off the bill a month, I wish I could do it on every bill that I have here but it doesn't work that way. Hopefully, there's not much involved with it. Nowadays, when somebody calls you with offers, all you gotta do is burp or something, it will be like, "Yes. Okay, got him." So, that's all I took. I’ll just have a cheaper price, we discussed it, and I went through with it. I'm on a month-to-month contract.

    I'm not even sure what my cheaper rate is. I'm dealing with so many bills. I just get the bill and I pay it, simple. I don't study the back of it. I don't do the meter reading and stuff on the back of the page. Pretty much, it makes its way to the garbage can. If I save up every bill or receipt, they would be up to the ceiling. So, when I heard a 10 or 15, cheaper on my monthly gas bill, hey, that's fine. Let's go through with it. But you get the other company like, "Why did change to other?" Even Duquesne Light is making some type of change but keep feeding me. I'll cancel out anybody to save a buck.

    Verde Energy response

    Please accept our sincerest condolences on the passing of your father. It's very tough dealing with the death of a loved one, especially a parent, and taking over their affairs. We are happy that we were able to assist you with our services. Should you have any questions about your charges or plan, please don't hesitate to reach out to us. Thank you for your business.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 27, 2019

    Verde Energy was cheaper from what I was originally paying so I made the switch. Their customer service team has been pretty polite and good. And the lower bill helps me pay more money to other bills.

    Verde Energy response

    Thank you for your feedback regarding our rates and customer service team. We aim to keep our customer's experience as effortless as possible and we are glad that it's been the case for you. We appreciate your business.

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    Rated with 4 stars
    profile pic of the author
    Verified Reviewer Verified Buyer
    Original review: Nov. 26, 2019

    My Verde Energy experience has been good so far. When I went looking for electric, Verde Energy was on the PA Power Switch. At the time, they had the best rate. We were all electric and they were offering a rate for folks like us that didn’t have natural gas or anything that’s a bit better than anybody else did. Since then, our monthly bill was less expensive. We were with them when we first move out here. And then my contract expired, and their price went up to a point where there were better offers out there. So, we weren’t with them for a period of time, and then they kept calling me and saying that they got this offer.

    The thing that was a bit irritating was the first time my contract expired with them, I went on a floating rate and I didn’t really get any notification that that was the case. And so, we ended up paying quite a bit more for a couple of months. And then getting hold of somebody initially to say, “Let us go back to the power company if we’re gonna float rates” was a bit difficult. So, you had to play some games with their phone system. When you selected the option of saying that you wanted to discontinue the service, you sat on hold forever. So, I had to trick it by saying, “I wanna sign up for new service.” Then I got somebody right away.

    Verde Energy response

    Thank you for your business and for giving us another chance to be your energy supplier. We appreciate your feedback. Happy holidays!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 5, 2019

    Somebody from Verde Energy came to my house and explained everything, and I just went for that. We felt comfortable about the rep being here and talking to us about Verde Energy. It was cheaper and better that it’s green, because they get the energy through windmills. We already got our first bill and there was about 30 bucks savings. So far, working with Verde Energy has been all right.

    Verde Energy response

    We appreciate your business and your review. Thank you for allowing us to be your energy supplier. We hope to remain your supplier for as long as we can!

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    Rated with 1 star
    Verified Reviewer
    Original review: July 9, 2020

    In June 2020 I realized that Verde Energy had increased the KWH rate charge to 16.5 cents/hour when I ended up with a 500$ bill. Most other providers are 4-9 cents per KWH or in my case 270 dollars cheaper. I don't know when the rate increase occurred, probably early in the year (Jan/Feb) and I just didn't notice. I cancelled the service in favor of NYSEG delivery at 4.5 cents per KWH. Verde has subsequently left repeated messages at home while I'm working, sometimes twice a day. Each message has a different story (no 2 the same) of why I need to contact them as soon as possible. The changeover is not until the end of this cycle and I'm hoping I don't see a further increase in the KWH charge as a result. They seem to be a very sneaky and opportunistic which is unfortunate.

    Verde Energy response

    Thank you for your feedback. We are truly sorry to hear that your experience was not a great one and that you have chosen to switch away. Typically a notice is sent to make our customers aware that the fixed rate will expire and change to a variable rate. We'd like to take a look at your account to see how we can assist or even prevent any further unwanted calls. Please reach out to us at officeofthepresident@verdeenergy.com. Thank you.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 18, 2020

    I was shopping, and Verde company was at Walmart. I wanted a low energy bill and the rep was good. Now, my payments are way better than they were before. I like them.

    Verde Energy response

    Thank you for giving us the opportunity to be your energy supplier. We are happy to hear that your payments are better. Thank you for your feedback.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 15, 2020

    The Verde reps were here one day. But I just got home from the hospital and I didn't wanna speak to anybody and they said that they'll come back around some time. I don't like their prices but so far, the bill is about the same. It's all right though and I haven't had any trouble with them.

    Verde Energy response

    Thank you for your review. We are sorry to hear that you are not satisfied with the price you have. We'd like to assure you that our prices are very competitive and you are always free to contact your local utility to compare their current price to the rate you have. If you have any questions or concerns, please don't hesitate to reach out to us.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: March 8, 2020

    I’ve been using Verde in the 20 years that I live in here and they’re better. They’re on time and they let me pay $50. The coronavirus is in the air and I won’t come out for anything, but I want to pay some money for the electricity.

    Verde Energy response

    We are glad to hear that you are enjoying our services and that you are being safe by staying home. Thank you for your feedback.

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: March 3, 2020

    I looked on the internet and Verde Energy was the cheapest provider there. I’ve had service with them for a couple of months and since switching to them, I have cheaper bills.

    Verde Energy response

    Thank you for taking the time to leave us feedback about your experience with Verde Energy. We are delighted to hear that your search for low rates led you to our company. We appreciate your business.

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    Verde Energy author review by ConsumerAffairs

    Get cost-effective green energy in Connecticut, Massachusetts, New Jersey, New York, Ohio and Pennsylvania. The company offers competitive prices and has a $100 rebate offer for new customers.

    • Switch for free: There’s no cost to switch from your current utility provider to Verde Energy.

    • No cancellation fee: If you decide to switch companies, there’s no cancellation fee to switch from Verde Energy to another utility company.

    • Low cost renewable energy: Verde Energy provides 100 percent renewable energy for their customers. Because they’re an energy supplier and not a utility company, Verde Energy can keep costs competitive for customers.

    • Options for homeowners and businesses: Verde Energy provides 100 percent renewable energy services at competitive rates for both homes and businesses.

    by ConsumerAffairs Research Team

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Verde Energy Company Information

    Company Name:
    Verde Energy
    Website:
    www.verdeenergy.com