Walmart Pharmacy Reviews
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Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.
- Quick prescription processing
- Affordable medication prices
- Frequent prescription errors
- Poor communication from staff
Wal-Mart Pharmacy Reviews
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Reviewed July 1, 2025
I have been waiting an hour for medication. Still is not ready! Don’t go there. South of Transit Road Walmart! One technician tells you that it’ll be ready in an hour. The other technician tells you it’s not ready. Holly and Winnie.
Reviewed June 29, 2025
My girlfriend tried to fill her prescriptions at the Lewisville, Round Grove location, and the Pharmacist, told her she would fill it once, but she wouldn't do it again. She was rude, she wasn't from this country, and I wanted to tell her to ride your magic carpet back to India, but I did not tell her that, I did tell my girlfriend to move her prescriptions back to CVS.
Reviewed June 21, 2025
Place is a joke, find another pharmacy. Been told lie after lie. Wasted 6 hours driving back and forth because they know more than my Dr. Won't fill my script because they think it's too much. I regret switching here! Going back to Kinney's!
Reviewed June 19, 2025
I don't know what's going on. I usually love the Walmart app for presentations. However, I was sent a text message at 2:14 today. Saying my prescription was ready to be picked up. Since my daughter was already in the store, I called her and asked her to pick it up for me to save me a trip. She waited in line for fifteen minutes and was told it would be a twenty minute wait. Why would the app message me saying The prescription was ready and could be shipped whenever we couldn't even pick it up?
Reviewed June 17, 2025
In trying to un-snarl a problem with a new prescription - patiently, courteously - I was subjected to very rude behavior from their blue jacketed pharmacy employee. She was snippy, interrupted me frequently and was just generally as nasty as she could be. Manager, PLEASE! Insist on at least civility from your staff.
Reviewed May 30, 2025
This Walmart Pharmacy is top notch in customer care and great service- But most importantly the center of any pharmacy is the pharmacist! At Bridgeview Walmart Pharmacy the star is Dr. **! He is patient, attentive and calmly assists and answers questions as if you’re the most important part of his day. Recently in the middle of my call, Walmart's completely lost power… Oh gee I thought, have to start all over again. BUT no! Several moments later my phone rang and it was Pharmacist **! Calm as always, he picked up from where we had left off. Saif, speaking for myself and untold numbers of others,, your professionalism, your personalized concern and all you do Is appreciated. BEST PHARMACIST EVER.🙏💗
Reviewed May 26, 2025
I was with the pharmacy for about 3 years. It was great until they got 2 new pharmacist. The female pharmacist was rude. Did not want to do her job as a pharmacist. They would mess up my prescriptions all the time. Tell me that it’s not there and then call me two minutes later to say, "Oh it is here." Tell me that my prescriptions were not ready when in fact, they were ready. The staff would argue with the customers. I have been hung up on numerous times by the female pharmacist.
The Goose Creek Walmart pharmacy is the absolute worst that I’ve ever had to deal with as being a nurse myself I would never treat patients the way that they treat them. And trying to get a hold of the main supervisor above the pharmacist, ** is nearly next to impossible. The staff would give me incorrect phone numbers, incorrect email addresses. I was sent a customer satisfaction survey. I filled it out. Keep in mind. It’s confidential 24 hours later. I received a call from one of the male pharmacist stating that they had a meeting and that they were going to discharge me after my survey the survey was supposed to be confidential so instead of trying to fix the problem with the pharmacy staff they discharged me, then sent my prescriptions to another pharmacy without even a notification. I have all of the phone calls recorded.
When asked where I wanted my prescriptions sent I told them I would have to look to figure out what works best for me without my consent or knowledge they transferred my prescriptions to another Walmart when I wanted them sent to Amazon pharmacy the lack of respect, common courtesy in general Patient care is completely unsatisfactory. If you live in the Goose Creek area of South Carolina, do not use the pharmacy at 605 Saint James Ave. Save yourself a lot of headaches.
Reviewed May 22, 2025
Walmart Pharmacy in Eastanollee GA has no interest in helping Veterans. I was recently released from a local hospital and had my prescriptions sent to the local Walmart Pharmacy. As a 25+ year Veteran of the US Navy, I know I am covered, however there are nuisances to VA health care I still struggle wading through. I am not alone in my struggles. I filled the prescriptions I could afford on Saturday, May 17, 2025 and asked if they could fax the remaining unfilled prescriptions to the VA. I was told by the counter clerk they do not transfer prescriptions. 5 DAYS LATER, and doing without the medication, all of a sudden TODAY May 22 2025 it's OK to forward them. I've have called everyone regarding VA health care to include Community Care and CVS Caremark to figure out how to get these thing filled locally with no avail. It ain't boo boo cream. These are prescriptions so I can breathe.
Counter clerks at this pharmacy are horribly unskilled and actual pharmacists seem unwilling to come to the window to help. The clerk today asked for help three different times from the pharmacist to negotiate how to help me to no avail. I guess I'm the only Veteran to utilize this pharmacy and they are clearly unwilling to help unless you rattle cages, spit on sidewalks and generally be unpleasant. I am more than capable of doing so just to breath.
If any of my fellow Brothers and Sisters read this review, avoid this pharmacy for urgent care needs. They can't, won't, are unwilling or unable to help. Find a fax number for your VA Pharmacy and keep that in your wallet. It will save you the headache of dealing with it all. Otherwise, you'll be struggling to breathe for almost a week like me, or worse.
Reviewed May 13, 2025
If I could submit a zero star review for the Columbia KY Walmart Pharmacy I would gladly. These people are disrespectful, unwilling to listen, and refuse to accept that they're capable of making mistakes on their end. They now refuse to fill my prescription, and I'm forced to meet with my doctor again to find a better pharmacy. I wish there was a way to contact the pharmacy's employers so that I could personally describe the disgusting, disrespectful, and pathetic behavior that they select to represent themselves.
Reviewed May 1, 2025
This pharmacy has been horrible with the new staff members... They got rid of or transferred a couple of the longtime staff that have been there for years. Yet the new staff is just bad, not a pleasant experience anymore, it's so disappointing.
Reviewed April 16, 2025
I have to say this is the absolute worst pharmacy in the city. Each time I visit the pharmacy there is an issue. They can not find my order, it is not ready even though I received a text to say that it is ready for pick up. The assistants often question the prescription forgetting that it is not their business. The prescription was written by a medical doctor. One time a lady pharmacist had the nerve to tell me that she watched a movie about the negative side effects of the medication I was prescribed and that I need to reconsider taking it. Honestly the most unprofessional pharmacy I have ever been.
Reviewed March 25, 2025
If I could give 0 stars I would. Doctor call in asthma inhaler on Friday, I go to pick it up on Saturday. The lady at the teller tells me when need more information from your doctor. There are issues with the quantity.. I have to wait to Monday. Call my doctor on Monday. Get everything straightened out. They send quantity info over to Walmart. Fast forward to Tuesday I’m at Walmart to pick up and the freaking prescription hasn’t EVEN BEEN FILLED. I GUESS BEING ABLE TO BREATHE LIKE A NORMAL HUMAN BEING IS NO BIG DEAL TO THEM!! 0-10 I do not recommend. Worst pharmacy experience ever!!!
Reviewed March 11, 2025
It is a monthly occurrence (every time I attempt to refill my medication) that the pharmacy decides it is going to tell me it "should be in by tomorrow" which is extremely irritating and stupid when I hear it everyday, for a week straight, but I actually forgot about the other npc voiceline, where they tell me that I should call back later and see if it's in later. This wastes so much time of my day because I end up calling in the morning, and before they close. There was not been a single time where I successfully got my prescription after they tell me to wait, and that has something to do with the fact that their orders come in in the morning. These are pharmacists, not comedians, yet they genuinely think they are so funny when they do this. Do not recommend.
Reviewed March 9, 2025
I had asked the pharmacist to transfer a prescription that I wasn't going to fill to another pharmacy. This medication was for the treatment of Type 2 Diabetes, Mounjaro. I was going to fill the same medication but a lower dose since this higher dose I was transferring was giving me issues, side effects of the medication. The pharmacist transferred the prescription and then took it out of their system and it was seen as being filled by my insurance company even though I had never even picked it up. I had to go without my medication for about a month before I could refill it since my insurance told me that it couldn't be refilled until the 22nd of the month, which was about 3 weeks.
I saw my doctor and got a different prescription, but my diabetes has been very hard to control without this medication I needed. I don't understand why the Head Pharmacist took my prescription out of the system after transferring it. I told her that I was trying to see if I could get it cheaper anywhere else, I didn't say I was going to get it somewhere else. Trying to get my sugar under control has been a nightmare. I have changed pharmacies since. I don't plan on going back to this one after what this Head Pharmacist did.
Reviewed March 4, 2025
My insurance would not cover prescriptions filled by Walmart Pharmacy because they were trying to give NON FDA approved drugs. Then they were going to charge me 50% more than GoodRX prices. NOT good for customer service.
Reviewed Feb. 8, 2025
Want to know the hours of your local Walmart pharmacy? Good luck! Want to find the phone number for your Walmart pharmacy? Good luck with that, too! Ask Google or other search engine for the number, then call it. (You'll never find it listed on their website or on their app.) Using Internet search seems to be your only option. It's inconceivable to me that their website and their app do not list their pharmacy hours. Frankly, the Walton Family should take the billions they stole from their Walmart employees over the years, and give it all back. Backpay. Retirement benefits. Stocks. Just give it ALL back. P.S. "EAT THE RICH"
Reviewed Feb. 6, 2025
It was a abhorrent experience. I was there with my father whom is in very poor health. They treated him so bad I believe it may even qualify as elder abuse. They had I'm sitting there waiting on a medication they didn't even have. Rather than tell him they didn't have they let him/us sit there for over a hour. What a unprofessional bunch. Of folks at the pharmacy at the Walmart neighborhood market 1185 Dollyparton Parkway Sevierville Tennessee 37862. I have switched to another pharmacy. I will not go to this establishment again, they could have at least treated my dad with dignity. I wish I could give them zero stars. It's like the employees are too lazy to do their jobs, do better Walmart. Such a sad day and sight my dad's feet were swollen from his diabetes. And they treat him this way. I am disgusted.

Reviewed Jan. 31, 2025
Absolutely the WORST experience I have ever had with a pharmacy, when you call in to check on your prescription they put you on hold for a long time, if and when they answer they tell you your meds will be ready in a couple of hours. When you get to the store after a couple of hours they tell you that it will be ready in 30 min, 30 min pass, you go back to the counter, and they tell you that it will be another 20 minutes??? Their customer service is horrible, DO NOT go to this store pharmacy if you value your time, you will only be wasting your time, AVOID THIS PHARMACY AT ALL COSTS!!!!

Reviewed Jan. 23, 2025
Before Walmart jumped in to prescription delivery they should have planned it a little more carefully... While the prescriptions are guaranteed, drivers are not. There should be one employee from each Walmart store who's specific duty is to deliver people's prescriptions. Some people can't wait for certain prescriptions that they need now and not a week from now because there aren't the drivers to deliver it. Smarten up Walmart.
Reviewed Jan. 20, 2025
I cannot even give words to how poorly the service and knowledge is at my local Walmart Pharmacy Woodbury NJ. Poor service and attentiveness, lack of knowledge. Unwillingness to navigate the nuance of variable medical plans and expenses. These are not even good customer service people - they are cashiers that dispense medicine.
Reviewed Jan. 3, 2025
UGG It is a hassle every time. Half the time they refuse to honor the Good RX price. They never listen. This time went in specifically asked for the 90 day supply option for one of the dogs meds since is $20 cheaper and completely ignored the request then tried to give a ridiculous excuse about why. Trying to talk controlled substances which the medication is not considered and have easily gotten the 90 day supply option from other pharmacies with no problems. Instead had to waste an additional half hour for them to fix. Not doing what they were asked to do to begin with. But is literally always something with them. While most are "nice" they really just act like they want you out of the way anytime they make a mistake.
Reviewed Dec. 27, 2024
Pharmacy manager Joseph ** is by far the worst medical professional I've ever had the misfortune of working with. It would almost make me feel better if he was a racist, or a political fanatic. I think he is just a horrible person who lacks basic human compassion. Canceling my ill wife's medication for no reason other than they were having a busy day? Whatever his reasons for being so rude and disrespectful, whatever his reason for being so rude, disrespectful and lacking of compassion, no one deserves to be so completely discounted and looked over. Pharmacist are supposed to make us feel better. Not feel like this.
Reviewed Dec. 23, 2024
about 8 months. So, I've been getting chiped every trip out. Don't trust them. They also used a ** to explain thing. I've got blamed for unprofessional behavior.
Reviewed Dec. 15, 2024
Awful pharmacy. There is a tech. His name is Israel. Worst of all customer service is tragic! They have not respect for the customer! Can not ask his own question. Treating you like a dump person! I will never NEVER use this pharmacy.
Reviewed Dec. 12, 2024
I am under the care of an out-of-town orthopedic surgeon following a severe, complicated humerus fracture. They ask too many personal questions before they will fill an opiate Rx, making me think they are wrongfully profiling me. Getting a legitimate Rx filled is an ordeal that I am currently not in the mood for due to pain. Just fill the legitimate Rx already.
Reviewed Dec. 11, 2024
My granddaughter's pediatrician here in Panama City called in diaper rash medicine on 10/28/2024. That medicine did not get filled until 11/06/2024. I wanna know why an infant's new and first prescription was put on hold and not filled for my granddaughter? No excuse whether this child had a script, filled or not. That script should've been filled in a timely manner, on time, prompt like anyone else's prescription. Walmart has become a huge disappointment with service and this was poorly poorly taken care of. Your staff members state we did not pick up this medicine in a timely matter. I provided your documentation that plainly shows that medicine was called in one day. Six days later when me and my daughter went to Walmart, they found the script in a drawer and filled it. We waited for the script to be filled. I will never use Walmart and I never have and I will never recommend Walmart for anything.
Reviewed Dec. 3, 2024
I'm reviewing the Neighborhood Market pharmacy on MLK in Fayetteville, AR. This pharmacy doesn't communicate if there is a delay - even if it's going to be several days. If you look online, they just put, "delayed," but they don't call or text to let you know what the issue is. I have called about these delays and been put on thirty minute holds, had to hang up and call back, and the same thing happens again. Tyler is, I believe, this pharmacy's manager. He communicated guidelines and parameters on how soon a prescription could be filled and then years later, suddenly wouldn't comply with his own guidelines. He wouldn't explain, and I still don't know why.
I finally transferred my prescriptions to another pharmacy, and even then, they told the new pharmacy they would send it in two days, which makes no sense other than what seems like an attempt at being controlling. Go anywhere else. The Supercenter on MLK is fine. Walgreens is a lot better. CVS is okay though you can't call them. But avoid Tyler and the Neighborhood Market on MLK in Fayetteville. Their communication is inexcusable.
Reviewed Dec. 3, 2024
Logan Walmart in Utah. The pharmacist treats people horrible. Won't go back. He's an odd guy too and lacks people skills. Even his co-workers one can tell are embarrassed by him and one lady apologize to me for him out in the aisle.
Reviewed Dec. 1, 2024
Doctor forgot #. But was sent hour later, then I’m told Humana won’t fill for 3 more days, I call Humana. I was told no request was filed. I offered to pay cash. It was pain medication for a surgery I had November 21. Walmart reply was NO. My first prescription was for 42 pills 1-2 every 6 hours, just for one day at 1 every 6 hrs is 4 pills 8 if 2 every 6 hours, my prescription is 10 days old. At just 4 pills a day that 40 pills. Why do I have to wait 4 more days to get it filled?? And how did my request go from Walmart needs a # to now I have to wait 4 days. And Humana never got a refill request??
Reviewed Nov. 26, 2024
Due to having to change locations Walmart on Hoke Rd Englewood Oh was the closest pharmacy. Not only did they lose all of my refills, on the one medication that could be filled the pharmacist took upon themselves to decide my dosage was too high. I've been on this medication for 6 to 7 yrs. My Dr is very skilled in his line of work and has helped me thru several breakdowns but someone who does not have a medical license decided to mess with my medication. I should have somewhere to report this, because I am positive I am not the only one.
Reviewed Nov. 21, 2024
I was a new pharmacy customer of less than a week. After my degenerative disc, hip dysplasia, arthritis and neuropathy prescriptions were never filled for three days, I called to ask if they be requested from one Walmart pharmacy to my pharmacy as it states online. Before I could even ask, the female pharmacist began yelling at me and refusing to allow me to speak. I was verbally attacked by this angry hostile woman who continued yelling at me without provocation. As a new customer, I was horrified to be treated like this. I would understand if I had done something to deserve it. I had been patient and understanding when I was initially informed the medication was not in stock and I would need to wait two days.
On the second day, I called just to be told it still wasn’t in. Still I waited patiently. I didn’t say anything. I continued to wait even though I have been in pain. On the third day I called. This woman aggressively told me it still wasn’t in and she had no idea when it would ever come in so what else did I want from her she said to me? I was shocked by her aggressive behavior! I have never experienced anything like this before.
When I asked for ** the manager she said he would not be back for another four days. That is unacceptable to expect your customers to wait in pain for their medication like that! If Walmart pharmacists believe they can harass people based on their biases toward their experiences with previous customers when it is undeserving, then it’s time for them to take a step back to collect their emotions or go home for the day. I did not deserve to be racially profiled like that just because I’m disabled and live with pain. I immediately closed my Walmart pharmacy account and transferred all my prescriptions back to Fry’s pharmacy where I will be staying. ** is the manager at the pharmacy located at 3721 E Thomas Rd Phoenix AZ 85018.
Reviewed Oct. 17, 2024
When I go to work I don’t bring my person issues with me. Clearly the workers at the pharmacy do. Aside from two employees nobody explains anything in a decent way. Full of attitude. And I wasn’t being rude so I would love to know why they felt so entitled to treat me the way they did. Don’t smile, never say hi even if you say hi.
Reviewed Oct. 7, 2024
The Walmart pharmacy in 5330 fm 1640 Richmond Texas are so bad. Each time I call by phone to ask a question they keep me more than 30 minutes on the phone and sometimes they close the phone after a while. Each time the line too tall people waiting a lot, today I have a prescription the physician was treating me. So bad. Waiting 15 minutes to give her my prescription. She came to me and ask me to stop again on the other line where they give the medicine to give my prescription and that is wrong because you should register the prescription before and it take 2 hours or more to prepare then you can get the medicine.
Reviewed Sept. 26, 2024
The staff treats me kindly and respectfully. Thank you for keeping me healthy. Zack gave me my Covid booster and I didn't feel a thing. Hannah is The Best! She knows my me and is always very helpful.
Reviewed Sept. 19, 2024
Christie ** who is the Market Health & Wellness Director of Walmart is a complete jerk! If you give her pharmacies a bad review because of poor customer service, then she will refuse your business. It is too bad because for 10 years they had such a wonderful staff. Christie ** thinks she is too high and mighty to deal with customers directly, so until Walmart fires her, they have lost my business.
Reviewed Sept. 14, 2024
“Today, I went to Walmart Silver Linden to buy **. I waited about 25 minutes to ask a question about the type of ** I needed, while my patient had a very high fever and needed the medication urgently. There was a woman behind the computer typing, and after 25 minutes when I told her I just had a quick question and that a long line had formed, she said she still had a few more minutes left of her work. Only after this long wait, someone came out from the break room, even though a long queue had formed. I ended up waiting 25 minutes for a simple question…
Reviewed Sept. 8, 2024
I feel my husband and I have been truly blessed with our Walmart Pharmacy! They are the nicest people and they really try to help with information, discount opportunities, and immunizations. Today the pharmacist Mike went out of his way to find some Magnesium tablets over the counter cheaper than prescription for my husband. Even the technicians have helped me get goodRX for cheaper options. I can't imagine going anywhere else so WALMART be sure NOT to close this pharmacy for any reason. :-) They are all fabulous! Your faithful customer, Nita
Reviewed Sept. 3, 2024
I recently had the pleasure of visiting the Walmart pharmacy in Laguna Niguel and was thoroughly impressed with the service I received. Shayna, in particular, went above and beyond to ensure all my needs were met. Her professionalism, attention to detail, and friendly demeanor made the entire process smooth and stress-free. The entire pharmaceutical team at this location is outstanding. Cathy, the pharmacist, is incredibly knowledgeable and always takes the time to answer any questions I have. She truly cares about her patients' well-being. Veena, another pharmacy associate, is also fantastic—her efficiency and helpfulness don't go unnoticed. Overall, this is an exceptional team that consistently provides top-notch care. I highly recommend this pharmacy for anyone looking for reliable, friendly, and professional service.
Reviewed Sept. 1, 2024
Aaron is a complete jerk! I have been going to this pharmacy for 10 years and I am going to take my business elsewhere. I spend a lot of money there every week. And have never had a problem until today.
Reviewed Aug. 29, 2024
I am writing this while waiting for the pharmacy to open, and it was supposed to open half an hour ago. Apparently, the person answering the phone inside has to wait for more people to arrive to access registers. They don't seem to be able to accept prescriptions for any pain medications from the hospital or the specialist, and they shorted me 30 days out of a 90-day prescription. It was not pain medication, but they wouldn't fix it. So I had to pay full price for my next refill. I have also had to wait for very common prescriptions to come in. They're a nice people who work there. But as a system, it is inept.
Reviewed Aug. 15, 2024
I had been in the hospital all day With the bacterial affection in my colon. I finally got out at six thirty. Went to go refill my prescriptions That I need I on the way home. The pharmacy closed and five minutes I was waiting in line. There was a car in front of me, and as soon as the car left a lady with green hair and piercings put up a sign that said pharmacy closed. I told her I needed the prescription and could she please fill it. She left in my face and the other girl that was there said girl bye. I will never be back. The most rude inconsiderate People I have ever met.
Reviewed Aug. 9, 2024
I very seldom write a review, however, my experience since switching to Walmart Pharmacy has been so superior to my experiences elsewhere that I feel this review is warranted. This is attributed to William (last name unknown to me). I am medically reliant on several medications. William has consistently been so helpful I consider him a trusted member of my medical team. I would recommend this Walmart Pharmacy to anyone primarily due to the knowledgeable and caring manner with which William has cared for my Rx needs. He is extraordinary! ML
Reviewed Aug. 6, 2024
I have a complicated medical history and strongly rely on my pharmacy to keep me, not only healthy, but alive. After the Rite Aid folded that I happily used for 6 years since my transplant, I moved my many prescriptions to Walmart. Often I would be told a medication would be ready and I get there for them to have a reason why I would need to come for it the next day. Another problem was my neurologist sent them a prescription and they refused to fill it even though the insurance agreed to pay for it! So my neurologist had to call them personally to convince them to fill his prescription!! What a waste of his time! I moved all my prescriptions to another pharmacy.
Reviewed July 21, 2024
Usually this pharmacy is prompt and has meds ready when they are scheduled. Today (Sunday) there was only one line cashier and we all waited 45 minutes in line. People walked away exasperated. My meds were supposed to be ready yesterday and she said they have not had time to count the pills and could I wait a while till they caught up!!?? No. I am a regular customer and this is not acceptable.
Reviewed July 19, 2024
Have been coming here for years and this new pharmacist Christy making up rules. I have always been able to get my prescriptions 2 days before. She says it's always only been 1 day. But I made plans around this so I could pick up yesterday. I told her and showed her that I have always gotten 2 days before. Anyone someone do something about this or I will no longer come to Walmart pharmacy anymore. She needs to read her policy on her own damn job!
Reviewed July 3, 2024
Went to pick up blood glucose strips for my father who is on Medicare. The tech looked up his name then told me he gets his off of the shelf and I should take them through the regular check out. I was later able to confirm with my father that these are covered by Medicare and he does not pay for them. I called the pharmacy and they confirmed that they had filled the prescription for them that same day. Meanwhile, I have non-returnable strips that I have paid for. Seriously, are they new to Medicare?
Reviewed June 6, 2024
I have been using Walmart Pharmacy for many years. Recently I was persuaded to switch over to another pharmacy. Two weeks after switching over to new pharmacy I was informed that my two most important scripts weren't even in stock?!? And it was going to take them 30 days to get the medicine. Unacceptable. Realizing the lapse in judgement for switching from Walmart, I had the scripts all (9 in total) switched back to Walmart. And it was only 3 or 4 hours later that the Walmart Pharmacist personally called me to let me know they had already filled the two scripts that the other place was going to take 30 days to fill and they were ready to pick up.
Whenever I forget to pick up a script they call me and offer to send it to me. Getting tetanus, covid, and shingles shots from the gentle Pharmacist was painless and prompt. WOW! That "home town pharmacy" kind of attitude and care and service is what I love. Always professional. Always kind. Always friendly. Thank you Walmart Pharmacy at 11 Village Parkway, Fredericksburg, Virginia. Sincerely Maude Christina **.
Reviewed June 3, 2024
We had the most excellent service at the Barrie Walmart. The head Pharmacist (Angela), was very friendly and gave outstanding advice on changing drugs to a blister pack formula. We are so thankful to have Angela as our Pharmacist.
Reviewed June 3, 2024
They were so helpful and communicative. They delivered the antibiotics I needed for my boy in less than 15 min of wait. Thank you team Walmart pharmacy. I did not have to wait for a long time. They asked me to wait and delivered my medication in a timely manner.
Reviewed May 24, 2024
Worst Pharmacy Walmart Pharmacy on Hoosick Street. Do not go to them. They will make you pay for your prescription and tell you that they will give you a refund even though you’re waiting for a pre-authorization and then when it comes time to refund you, they tell you that they can’t do it. They just ripped me off for $233 and I did put a big complaint and corporate against him and I’m also getting a hold of a lawyer because this isn’t the first time that this has happened, so beware Walmart they will pay for your prescription while waiting for pre-authorization and tell you that they will refund your money when they know they never plan on doing so.
So because they told me that they were going to refund my money, I borrowed the money from my sister to get my prescription and now they’re not giving me the money back so now I’m out $233 and so is my sister. I have to figure out a way of coming up with that money to pay her back. Thanks to Walmart Pharmacy in Brunswick Plaza. Worst Pharmacy ever. Do not waste your time going there.
Reviewed May 14, 2024
I have been using Walmart for a long time. After my insurance change 2 years back, I asked them if they accept the insurance. They said yes ... but it was half truth. They are not preferred provider. It was costing me 10 times more till I discovered they suppressed the truth.
Reviewed May 14, 2024
Horrible, horrible place!!! They literally have no idea what they are doing and are easily the most rude people I have ever dealt with. They decided I was a drug addict because of the medication I was on and literally played games with filling and or truly had no clue what they were doing. Either way extremely rude and no compassion. In fact they are cocky and rude instead.
Reviewed May 7, 2024
Walmart, Cedar Rapids, IA, south side. I had an amazing experience attending Walmart pharmacy yesterday. My dad recently went into hospice, and the hospice social worker said that they would transfer dad's billing to hospice. When I went to pick his meds up, this hadn't been done yet. Patricia, the pharmacy tech was SO patient and kind. She called hospice and was able to enter the correct information, explained so kindly that they'd need to set his meds up differently for hospice and why, and that they ended to order a different med in one instance. She checked with the pharmacist a couple of times to make sure she was giving me the correct information, and she was! I felt very cared for and appreciated her compassion and kindness.
Reviewed May 6, 2024
Should not be allowed to go against doctors orders/recommendations on prescriptions. Was denied service on doctor prescribed medication after they had filled it for 3 months, said they follow cdc GUIDELINES, not my doctor's ORDERS!

Reviewed May 5, 2024
Walmart changed their policy from allowing you to refill an rx from 3 days before to one day. Unfortunately, they don't tell customers when they do that. To get an Rx. early I had to have my doctor call the pharmacist. And it was at the pharmacist's discretion whether he would fill it or not. How many hoops must a person jump through to get a simple refill? I have no control over my own health. My dr., the pharmacist, the insurance provider and the government make more decisions about my health than I do.
Reviewed May 5, 2024
The Walmart employees are fantastic, but the automated system is the bane of my existence. Put it back the way it was before, because at least then it worked..speaking into the phone does not! Make the change
Reviewed April 21, 2024
Josh was amazing. He took his time, made sure I had a clear understanding of my medication and also gave me the opportunity to speak with the pharmacist regarding my new medication. Josh made me feel like I was the only customer and not make me feel rushed. I transferred from CVS because I looking to feel human and counted for and Josh definitely deserves to be recognized for in all the ways he went above and beyond.
Reviewed April 21, 2024
I have had terrible experiences with Walmart lately. First with the local pharmacist who filled my prescription wrong and then told me that I needed to buy a pill splitter and cut my time released medication down to the dose prescribed, and then there was Erica at customer service today. I called because WM canceled my large order saying it was "suspicious" so I assumed I could clear it up by calling them. With absolutely NO APOLOGY for the inconvenience Erica told me that I had to break it down and order one big thing A Day, that there is no way to place a large order. I said, "I can't believe you are doing this to me" ("you* of course meaning Walmart) and she snapped back at me "Excuse me?! I'm not doing Anything to you!" I found everything at Amazon at similar or Lower prices and they let me order it all at once and were polite like they appreciated my business.
Reviewed April 19, 2024
I cannot stress the level of unprofessional and unethical pharmaceutical staff at my local Walmart store. The pharmacist refused to fill my prescription from my Palliative care doctor for my pain medication for stage 4 cancer. Absolutely will never use them again and switch pharmacies.
Reviewed April 6, 2024
In regards to Walmart in Concord N.H. They keep switching to more expensive manufacturers. One of my meds went from $15 to $45!! Another one from $1.07 to $7.50. A couple of dollars I understand, but this is ridiculous! So long Walmart!
Reviewed March 20, 2024
When I attempted to have my prescription refilled the day that it was due, I was told that since I do telehealth with my doctor, rather than in person, they refused to fill it because they are being audited. I am left without my medication because of this.
Reviewed Feb. 28, 2024
My pharmacy is great, though it's quite a drive. For convenience, I decided to move my prescriptions to the Wal-Mart Pharmacy on Blackmon Road in Columbus, Georgia. My first visit will be my last. Hannah was condescending, dismissive, and rude. I relayed to her a conversation I had over the phone with another's staffer which explained exactly why I wasn't picking up a particular prescription. Hannah chastised me, a grown, educated woman. I was fuming! I immediately called my doctor's office and had my prescriptions sent to another pharmacy in the area. BTW Hannah some pharmaceutical companies DO OFFER DISCOUNT CARDS!

Reviewed Feb. 14, 2024
Walmart Pharmacy located in Sykesville, MD 21784. Over the past couple of years the pharmacy has given the wrong drug, substituted drugs without consent, charged incorrect prices, and will not transfer prescriptions to another pharmacy.

Reviewed Jan. 31, 2024
I would not recommend this program to anyone. The representatives never solve the issue when you call for help. This is worthless and more trouble than it is worth. Don’t ever use Walmart mailing Pharmacy.
Reviewed Jan. 26, 2024
I can’t count how many times I’ve had issues with Walmart Pharmacy. I used to believe it was one particular story but now I realize, it’s probably some backwards protocol being employed. My life depends on certain types of medication and for the past year or so, every time I’ve gone to renew a prescription, I get the ring-around and it is never a smooth process. Just recently, I tried to renew one of the medications and was first told it was too soon and to wait a week (Jan. 15th). That day comes around and I renew again and get a notification that my medicine was ready so I go to the pharmacy and get told that it once again was too early and to wait another week (Jan. 22nd). I was annoyed because that was what I was told the week prior but figured it was an insurance issue (not the first time). So I wait til that date and then go to once again pick up my medicine after they sent yet another notification saying it was ready and was told it was out of stock.
At this point, I was very tired of this ordeal and figured this particular pharmacy was being extremely disingenuous. I requested to see if another store had my medicine in shock, which there was about 45minutes away. That Walmart Pharmacy said they would fill my entire prescription (3 boxes worth of medication) and would hold it priority. I was satisfied so I waited for that ready notification, which came around 6pm. Then I drove the 45 minutes to pick up my medicine, getting there right before closing. Then the pharmacy tech proceeded to only give me 1 of the 3 boxes. I was perturbed and said that I was told on the phone I’d get all 3 boxes. The pharmacy tech mumbled something about insurance rejecting my prescription but she did acknowledge I was supposed to receive 3.
I called the insurance company who said that there was no reason why Wal-Mart didn’t give me all my medicine unless they were actually out of stock. It is a never ending cycle of misinformation and being lied to by this company. They will tell you every excuse in the book, regardless the location and genuinely have zero clue what they are talking about. I can’t say enough how disappointed I am with Wal-Mart pharmacy and will certainly be switching.
Reviewed Jan. 16, 2024
My health has been cursed at such a young age. Now I get to live but I am on medication for the rest of my life. I am currently in between jobs and they helped me find a medical card discount for my prescriptions. My funds are very low, this helps out so much.. Thank you. ❤️
Reviewed Jan. 7, 2024
Truly for the most part the staff and pharmacists at Walmart are phenomenal caring people. Unfortunately there is 1 pharmacist, a ** female 40s blondish brown hair who is just worthless! Horrible customer service and a complete ignorance on drug interactions and history. She would usually probably go unnoticed but unfortunately for her the rest of the staff at grant and alvernon are of such high regard her poor performance and knowledge shoves it pungent stank right in your face! I know this is a crooked pharmaceutical system but there is still room to be caring and helpful!!
Reviewed Jan. 3, 2024
Every prescription sent in from the Dr, they never have my medication in stock. Always out of stock and delays, delays, delays. The last prescription they filled last week was a partial prescription and when I came back to get the rest, because I have Medicaid, I have to wait until I am almost out. Went back today, 3 days early they said, still cannot get it. Not until the 6th... The day after I am out.

Reviewed Dec. 27, 2023
Based on what I’ve seen from my local Walmart pharmacy, they never fill prescriptions on time. There is ALWAYS some kind of delay. They treat people who are prescribed pain meds like they are drug addicts. The Pharmacist questions everything about your meds even though they are prescribed by a physician. They will give you the cheapest version of generic medication they can find just to save money. Meanwhile you are left to bear the pain! And Walmart wants to get into the medical field? God help us!
Reviewed Dec. 17, 2023
Do not use Walmart Pharmacy for prescriptions. They very rarely get my refills correct. They send me a text that refills are ready for pick then when I call to verify they say that there are no refills or it's a partial refill.

Reviewed Dec. 5, 2023
*Twice in one month, bought molded PPRJCK Cheese slice packages. Now today waited since 3pm until 612pm to have my prescription filled. Was only 2x diff small prescriptions from one MD's office & after driving approx 30miles, going to the bank & picking & eating a quick meal, it still wasn't ready & they asked for another 15min or more to fill it. Went shopping at HEB for a cart of groceries across the street & came back. Was finally done.
If you wanna invest half a day trying to get a few pills filled, go for it. Otherwise, stay away from Walmart. Old, outdated food products & lack of urgency in their 78223 location pharmacy, store 05245. Called customer service 800# to report issue twice & they dropped the line after 5min of trying to report issue. Cesar & Dannie were their names, sounded like young men who care less, as they hung up or kept placing me on hold instead of dealing with the issue. Beware Walmart, you're headed in the direction of Kmart with service & quality. HEB & other companies will likely take your place as none of your employees know about customer service.
Reviewed Nov. 19, 2023
In line at 1:30, Forest, MS. Both registers busy. Pharmacist says, "We are closing for lunch. You will have to come back at 2." I said, "I can’t just pick up 1 prescription, I’m already here." She said, "No. Come back 2." I left, cried, daughter needed meds. I came back at 2, got meds and asked how I can change pharmacies.
Reviewed Oct. 31, 2023
My insurance switched me to Walmart mail order pharmacy and Walmart dropped the ball. They saw I was a new customer and never contacted me to make sure my information was correct. When I did not receive my medication I called and they said, "We see here where we were supposed to contact you and never did." They promised to overnight me my medicine and it never came. Called back 2 weeks later and they, "Sorry there was an issue with the insurance and we never called to get it fixed." Long story short do not trust Walmart with your mail order prescriptions.
Reviewed Oct. 19, 2023
I was a senior citizen customer of WalMart Pharmacy on 7th St Joplin Mo, and have been for two years, and I have no deductible policies but WALmart Pharmacy continued to charge me a service fee, I complained to the Missouri Attorney General's office and come to find out since I live in Kansas Walmart turned all my billing into KANCARE (I live in Kansas) thus Kancare the Medicaid supplemental paid for my prescriptions, which is odd, because Medicare is supposed to pay for the prescriptions, thus leaving me short on the bill and allowing Walmart Pharmacy to charge me a service fee, and any shortage was supposed to be covered by my United Health care, but Walmart Pharmacy would only submit to KANCARE, and I found out that KanCare paid faster. Well that left me owing WalMart Pharmacy money, all because Walmart wanted to be paid fast, and didn't care if I got billed. Walmart Pharmacy get only one star, no more.

Reviewed Oct. 17, 2023
I got a prescription for **. I'm type 2 diabetic. I waited almost two weeks until I called. It's been miserable since.. They claim after all these years of using Walmart, that they don't have my correct address. So they just dont care and don't fill it! They dont care if i have my medicine! They never called me, never contacted Me, and according to the pharmacist, would never be contacted for that! They didn't even know my prescription existed!
This is a major issue! What persons are in charge? Apparently not any with a thought process!! If you have problems, a true courtesy would be to resolve the issue!!! I guess its above the system they have in place. The issue and you'll love this, my address wasn't updated. My wife pays 400 a month for this insurance that doesn't update the spouses address, only the associate!! It has an address from 2015! Bottomline is I called needing it. They didn't know it existed!!! You'd think a pharmacies job would be caring for people's health. Not at Walmart.
Reviewed Sept. 25, 2023
After taking almost 2 weeks to get a prior authorization, I go to pick up my rx and they say they have to order it come back tomorrow. I go back and they “forgot to order it”. This repeated 3 times and then the prior auth that took 2 weeks to get magically got lost and they wanted to start this bull all over again. When explaining that it’s been almost 4 weeks at this point and I’ve had to reschedule not only a dr appointment but now a procedure because of this. Their response was “ok and?”
Reviewed Sept. 19, 2023
Really sucky service, they made me pay 80 dollar cause they were too lazy to use my RX #. Need to fire those persons and get someone that really do want to work and be polite with customers. They really do suck.

Reviewed Aug. 9, 2023
Tried to call a local Wal-Mart to transfer my RX from out of state. Just bought a home. They told me I would loose all my refills and would have to go see a local Dr to get any refills... Now I am a type 1 diabetic and went to see my Dr before I left. I get here and they won't transfer them from out of state. These are NOT controlled substance. It's a Dexcom G6 transmitter and sensor along with Insulin... Never will I shop at Wallieworld again

Reviewed July 31, 2023
I decided to give my prescription business to the local Walmart rather than to the local medical center. However, in the past several months, they have underperformed in terms of filling my prescriptions on a timely basis. They never have the medications in stock. They never plan ahead to ensure that refills are made timely. Even after I called the pharmacy one week ahead of schedule to remind them to have my prescription ready - it was not in stock when I called for the refill. I was told they gave my medication to another customer. I don't plan on using them in the near future. They don't deserve my business.
Reviewed June 28, 2023
I have NEVER experienced such a horrific pharmacy in my lifetime! I have been filling the same prescriptions for over 10 years and have NEVER had a single problem. But Walmart pharmacy tells me they need a prior authorization # and a letter of diagnosis to fill my pain medication and that insurance would not cover it (it has always covered it). So I've went back and forth between them and my doctor for over a week and today they tell me I'm only "allowed" to get 15 of the 60 that's written on my prescription and that if I filled the 15 I would lose the rest of the prescription!? Do what!?
I feel like I'm in the twilight zone with these people! If my doctor who has treated me for over 15 years says that I need and writes a prescription to "dispense 60 pills" how can a pharmacist without a medical degree decide she knows better than my doctor!? This is a poor excuse for a pharmacy and I will NEVER return! I've decided to have my prescription transferred to Walgreens (who has never had a problem filling it and getting insurance to cover it). The state review board should investigate this place for poor medical practices and neglecting customers of medical treatment resulting in unnecessary pain and suffering!
Reviewed June 6, 2023
My doctor sent in a prescription for ** 12.5. The pharmacy tell me it needs a diagnosis code. She have to contact my doctor. I told her that prescription had a diagnosis code. She lied, she called my doctor asking for lab results and prior authorization. No that is not a pharmacist business and I will never allow them to see any labs of mine. Transferred my prescription and all my grandkids.
Reviewed May 20, 2023
I was so happy with the customer service I received from Becky. Thank you. It means a lot when you are treated awesome. Way to go Walmart....please acknowledge Becky in every way you can. She expedited one of my medications which was due on Wed the 24th of May. These are heart medications which I really need.
Reviewed April 16, 2023
I did a Walmart order for pick up on April 8th. On April 13th they debited my account for 107.38. Again on April 13th they debited my account for 107.38. I spent 2 days on the phone, email, and chat. Sent them all the documentation from my bank. They will not refund my money. They told me file a dispute with my bank. Now I have to take off work, go shut off my debit card, file a dispute. They are allowed to fraudulently steal from people and I have to pay the consequences.
Reviewed March 18, 2023
Walmart Market Pharmacy in Northport, AL: IDK the name of the Asian pharmacist, but that's the only way I know to be specific about who. Every time I take scripts there, it's fine. But let me take a narcotic script there & you can see how she changes. She will talk loud about how this is a narcotic, IDK if we can fill or we don't have any of that, or narcotics make people drowsy.
The last time I waited 2 weeks because she never even ordered my med. Another pharmacist told me they don't order many at a time, & she won't order but so many & often denies people their medicine. Who does she think she is? She obviously has no clue of how certain medications are for daily management & should not be abruptly stopped like that. But she doesn't care. You can see the judgement in her face, & I'm not the first person to notice this. It took many years to get my medicine adjusted & she set me back again. The only reason I started trying to use this WM was location, but I will be going back to CVS I been using for 15 plus years.

Reviewed March 4, 2023
I unfortunately have CVS Caremark. Considering their auto-deny policy and overpriced prescriptions, I use Wal-Mart and ask for best cash price. Their people are friendly and usually outgoing to help with any problems I have, AND they offer BEST CASH PRICE on prescriptions. This is a sure win and you will be satisfied by their service.
Reviewed Jan. 22, 2023
I have a hard time comprehending how bad the experience can be in 2023. On hold for more than 40 minutes to refill a prescription because I need to change the credit card I have on file. Not sure if I will ever connect with anyone or if it will go on forever. It cannot tell me how long the wait is estimated to be. There is an option to get a call-back. I tried it, but it put me on hold for the callback system! After a long time waiting I hung up and re-called for the original wait. What's the point of waiting to schedule a call-back, the point is not to wait! I tried logging in online to do the same things but there is no option to change payment credit card. I cannot even refill the prescription online, it says to call the phone number. There is an option while on hold to leave a voicemail by pressing 1, but it doesn't work either. Really??
Reviewed Oct. 12, 2022
Went to Walmart with a prescription for my husband after just leaving the hospital, was told they couldn't read it so they couldn't fill it. We're in Florida so we then took the same prescription to Publix supermarket where they promptly and very kindly had no issue reading the prescription and filling it. Spoke with the doctor's office and was told it's at the discretion of the pharmacist if they have an issue with a prescription for any reason. Absolutely ridiculous and just shows how little Walmart pharmacist care. You could clearly see my husband was standing there with the neck brace, bands on his arm from the hospital as well as covering from two IVs. If a pharmacist at that point cares that little then I will never be back! I am moving all of his prescriptions away from Walmart.
Reviewed Sept. 8, 2022
I was to pick up a medicine for my wife and Walmart prepared the wrong one. I have to drive more than 5 miles, and Walmart has to delay and I had to come back in the afternoon? When the medicine was supposed to be available the day before. I have to agree with one of the reviews that it is not being laid back, it is laziness pure and simple.
Reviewed July 22, 2022
If I could rate this store lower than 1-star I would. The attitudes are lazy, not laid back. John, the store manager is disingenuous when engaging on serious issue with the pharmacy concerning anti-epileptic medication or holding employees accountable. Walmart pharmacy's lax attitude in medication coordination is appalling and borderline negligent. The store's attitude reflects that of the manager. Buy your shower curtain there, but leave your pharmaceutical concerns to the professionals who are NOT affiliated with Walmart. Your health is too important and their attitude towards life and death medical issues is lazy and apathetic. Save yourself!
Reviewed July 20, 2022
Walmart pharmacy on Tidewater Drive in Norfolk VA. One of her pharmacist stated my prescription would be done at 5pm. She talked to me any kind of way and then spoke with other customers about me & the situation while I'm still at the counter. I said, "All you have to do is apologize and keep it going." She says, "I'm not apologizing for ** I ain't done." Plus she spoke to me across the counter the entire time.
Reviewed July 6, 2022
These people keep giving me the WRONG medication for my thyroids. I tell them everytime I have my meds refilled that I only take (**) Not ** because they don't seem to work with my body as (**) Does and yes there is a difference. I know this because I'm the one taking these pills. My thyroids gets out of control with this generic mess and my doctor can back that up! I've informed Wal-mart Pharmacy of this on several occasions and it makes no sense that everytime I go to have my prescription filled, that I have to continue to go through the same problem over and over...
I spoke with my insurance provider who also agrees with me and stated that my Insurance does cover the (**) Wal-mart has you paying for the prescription and once you get them, that's when you realizes you have the WRONG MEDS and they don't take them back. The customer is out of their money and stuck with meds that does not HELP their medical condition at all. They're playing games with peoples' lives and is causing more HARM than help! I have spoken with ** at the store located at 3871 West Main Street Dothan Al, 36305 (334)-547-6507.
Reviewed May 18, 2022
I have have chronic pain, and have had surgery. I get a Schedule I medicine, and have gotten it for the last 5 years. I have prior authorization from my insurance. Now they are saying I need to tell them my diagnosis for the medicine. They said it’s been their policy for a few years. Today they want to enforce it on my prescription. After going round and round with the pharmacist, they filled it within 15 minutes of the call. I filed a complaint with the corporate office; waiting on a call back. I went there, and they were giggling ; just like when I was on the phone. The tech just looked at them for a few minutes before coming over, and she was rude. They played the game of having my prescription behind the counter, and the pharmacist had to give the rude tech the bag. She took her time again, and was rude.
No speaking to the pharmacist this time; which they say is their policy, and it was just given to me. No trying to push their agenda and **. Oh I don’t get my prescription each month, since I don’t take it often. Just horrible service. If I could get my prior authorization switched to a different pharmacy, I’d do it. I already was able to switch my other prescriptions to their competition.
Reviewed April 20, 2022
My doctor called in a prescription on April 7, 2022. The next day I got a text message saying the order was delayed for price check. I called pharmacy on April 14 to find out why order still wasn't filled. I was told they were working on it and was even quoted a price. The next day I got a text saying they were out and would have to order the product. Pharmacy called me on April 18 and asked if I still needed the meds. I said yes. She said they were out of the product and would have to order it. It is now April 27 afternoon and I'm still waiting.
Reviewed April 4, 2022
After being prescribed a medication that my normal pharmacy (Walgreens) didn't have on hand & would not look to see if other Walgreens in the area had it either...I went on a hunt for it myself. Having contracted shingles and in immense pain, I called up every pharmacy & grocery store within a 30-mile radius to find antiviral eyedrops since my eye was surrounded & it could cause permanent eye damage if the virus were to spread to my eye. My local Walmart pharmacy was my last call.
The pharmacist was the ONLY one who offered to check other locations for it and was able to locate it for me about 25 minutes away. After that Walmart pharmacy requested a transfer from Walgreens while I was on the phone with them, it still took 5 phone calls from me, 2 faxes from Walmart & 1 phone call from Walmart to finally get the prescription transferred. The Walmart pharmacists were very friendly, thorough, & helpful the entire time even though they were extremely busy.
Reviewed Feb. 2, 2022
I have a 17 yr old autistic child who takes meds. Is on Medicaid and last yr I had no issues with Walmart. His insurance paid for them. This yr one of his meds they told me would be 96 one would be 76 and one 21. A person on Medicaid normally cannot pay that much money for medicine. Would have had no issue with being on the 4.00 list. I switched over to Hy-Vee pharmacy. Same exact meds and his insurance paid for all. Will not use Walmart pharmacy again
Reviewed Dec. 29, 2021
They did not send my script and didn’t notify me that I needed refills. I called and was given different directions each time I called and I’m still without my meds. I wish my insurance never chose Walmart for my home delivery.
Reviewed Oct. 29, 2021
Came to pick up husband's meds in drive through 10 minutes before they are supposed to close for lunch. The pharmacy tech got my meds and took my bank card and driver's license and walked away without handing my meds or bank card. And walked away and went to lunch. Left me sitting waiting in the drive through. Never came back. I had to go park and go inside to customer service and ask for store manager. I explained what happened. She took me to get pharmacist which was on her lunch. She stated she was upset because I interrupted her lunch. I explained I needed my card and meds and was left in drive through. And that that was very unacceptable customer service. I called corporate of Walmart and haven't heard anything from them. I have been told they will call me.
Reviewed June 22, 2021
First time I got yelled at. I was asking the pharmacist a question and she proceeded to yell at me saying, "You can't just come here and expect your prescription to be here every week" when all I was doing was ask her a question about the amount of the prescription and then today I'm waiting in line because they are closed for lunch but the line was so long so I waited on the side. So when the last person that was in front of me was done someone got in front of me and cut me off so I waited and then I got in front with a pharmacist and she looked at me all mad because she thought I was cutting people and I told her, "I've been here before the last person you seen. I would never call anybody off" but I'm giving her my license as I say that and then she's yelling starts yelling saying, "What do you want? You just giving me your license. What do you want?" So I'm telling her I want my prescription.
I am so tired of getting yelled at every time I go to that place. I don't know who they think they are but if they lack common sense and if they cannot work with the public then they need not to have that job. It is embarrassing being yelled at in front of everyone and for no reason and then to make matters worse she thought I was gone and I was waiting and listening to her and she was laughing at me with the next customer. This is the pharmacy in North Dartmouth Massachusetts. That's what happens when you go there.
Reviewed May 26, 2021
I have been getting my medications from Walmart pharmacy store no. 1998 Skokie IL. for more than 5 years, always I am having a great service from this pharmacy and they treat my like I am the most important patient. The pharmacists and the technicians are very kind, friendly and professional. I really appreciate their help and concerns.
Reviewed March 17, 2021
Pharmacists at my local Walmart take a personal interest in my health. They take time to discuss my prescriptions and health issues with me especially if they sense a problem. Most every pharmacy associate is knowledgeable and caring. I'd stand in line there any day rather than deal with an impersonal online pharmacy.
Reviewed Jan. 28, 2021
Not that you have much choice in who specialty prescriptions are processed through, but they are awful. My wife's employer just switched to them 1/1/21. I have had the same call at least 4 times over and over again to get my needed injection in time. I am told it is being processed just to get repeat calls about the same thing days later. I WAS PROMISED IT WOULD BE DELIVERED TO DOCTOR TUESDAY. Just got called again today Thursday to process meaning it will not be there on time. Lackadaisical and no concern about the health impact of this needed shot. Said it was held up for $5 co-pay that by the way we authorized and provided information for twice previously. Not looking forward to dealing with these knuckleheads every 12 weeks.
Reviewed Jan. 13, 2021
My insurance only reimbursed specialty drugs through them, so I had to fill here for about 2 years. Every month you have to call in and speak to a rep who transfers you to a pharmacist who second guesses the doctor’s prescription. Sometimes you have to get your prescription resent because they do not keep good records of what happened in months prior. Then you get transferred back to the reps who rehash everything like you did not just spend an hour on the phone and schedule delivery. No other pharmacy is this bureaucratic and incompetent.
Reviewed Oct. 17, 2020
WalMart is huge but still their pharmacy workers treat you like you are the most important patient, getting the right meds to you on time and at the best price.
Reviewed Oct. 17, 2020
Prompt, courteous, informative and supportive. I always feel welcome. Even though they might be very busy, I always feel like they listen and care about my well being.
Reviewed Oct. 17, 2020
I switched from one pharmacy to Walmart years ago and have been with this pharmacy ever since. The customer service is wonderful. The prices have been very affordable now on most of my meds.
Reviewed Oct. 17, 2020
Everyone in Huntsville AR Walmart are so friendly and helpful. As soon as I walk up someone is coming to the register to help me. They ask questions and give me information on my prescriptions.
Reviewed Oct. 17, 2020
I love the lower priced medications compared to many other pharmacies. Usually have medications in stock and quick and friendly service.
Reviewed Oct. 16, 2020
The pharmacist tells me whether it would be a good time to get various vaccinations, based on the prescriptions I'm filling that day. In addition to having low prices, the staff cares about customers.
Reviewed Oct. 16, 2020
Walmart has discounted me and my family when we need our medicine sometimes when I did not have enough money at the time to pay. Walmart has great service.
Reviewed Oct. 16, 2020
Very kind, professional pharmacist at our Northport, Alabama Walmart location. My husband and I are retired and on a limited income. They care for us and watch out for us regarding our medications.
Reviewed Oct. 16, 2020
Wal-Mart pharmacies offer reduced prices for Military Retired (me). They are easy to locate, offer fast service, and will even call you when your prescription needs refilled (if you want).
Reviewed Oct. 15, 2020
I like Walmart Pharmacy because they are always friendly, professional, and they also have curbside pickup which is very helpful. I have never had a problem with Walmart pharmacy.
Reviewed Oct. 15, 2020
Often the least expensive, but sometimes a hassle. Door near pharmacy is locked so you have to walk all the way around the store to get to pharmacy. Some techs are nice, other not very friendly.
Reviewed Oct. 15, 2020
They're very flexible; they'll send text when your RX is ready to be filled & ask if you want it filled now or later. Also if you're out of town they'll transfer your script to a store close by.
Reviewed Oct. 14, 2020
I have had mostly a good experience. Usually it's cheapest and not as slow as some of the others not many times I have had any issues.
Reviewed Oct. 14, 2020
I like Walmart pharmacy because the pharmacists and the cashiers are very friendly. If you have a question they are very polite. If you can not find something they will come out from behind the counter.
Reviewed Oct. 13, 2020
Walmart has cheaper medications through my insurance, however the lines are really long sometimes. I do like the drive-through option but again the lines sometimes are long.
Reviewed Oct. 13, 2020
I use Walmart Pharmacy for all of my prescription needs. I find the techs to be knowledgeable and friendly. The pharmacies is always available to answer any questions I might have without a long wait.
Reviewed Oct. 13, 2020
My local Walmart pharmacy staff is friendly, knowledgeable and helpful. They always provide practical suggestions when picking up a script. They always ask about the family and make you feel special.
Reviewed Oct. 13, 2020
Walmart is a good pharmacy but many times people are very busy and lines are longer. They go to lunch and close the doors and we have to wait for them to come back. Since that experience I never order.
Reviewed Oct. 12, 2020
I called and wanted to transfer my prescription from one location to another, I felt like I was a bother to the woman on the phone, who didn't give me a time, and when I got there over an hour later and was speaking with the pharmacist the women next to her jumped in and once again gave her attitude. The ONLY reason I use Walmart pharmacy is because Walgreens no longer accepts my insurance. The prescriptions are NEVER ready when they say that they will be. Very disappointed! I would rather change my insurance company than to continue to use Walmart!
Reviewed Oct. 12, 2020
My local Wal-Mart Pharmacist are difficult to get a hold of. They do not call back, so it's really hard to get a hold of the prescription. Dealing with this made me consider RX by mail.
Reviewed Oct. 12, 2020
Family member had hospital stay; when returning home, stop to fill scripts. Those folks at my Walmart Pharmacy took care of me. Made sure I knew about scripts for my family member. They are Great!
Reviewed Oct. 12, 2020
I have all of my prescriptions filled at Walmart Pharmacy. They call and email me when they are running low or ready to pick up. Prices there are the best around and service is great.
Reviewed Oct. 11, 2020
The price is right. They are helpful in giving advice. They provide vaccinations and make it easy to get them. Usually, wait times are relatively short.
Reviewed Oct. 11, 2020
The pharmacists thoroughly explain all medications and how to use. If I have additional questions they answer them and will research to be entirely sure. I've had immunizations, too.
Reviewed Oct. 11, 2020
My prescriptions are always ready when promised. It only takes a day or two to get any thing that is not in stock. All personnel are professional and friendly. Several even address me by name.
Reviewed Oct. 11, 2020
I love using my Walmart Pharmacy. They make it easy to call in to do a prescription refill and usually have the prescriptions I need in stock. Thank you Walmart Pharmacy.
Reviewed Oct. 10, 2020
The check out experience is normally good at the Walmart Pharmacy. Sometimes there is a line and they never open a second register.
Reviewed Oct. 10, 2020
I have always been satisfied with the service at Wal-mart pharmacy. Friendly staff, comfortable wait times and always quality meds.
Reviewed Oct. 10, 2020
I meant to give them a five-star rating previously. Great Pharmacy. Like how the pharmacist comes and talks to you when you have a new medication. That way you can talk to him/her about your allergies.
Reviewed Oct. 10, 2020
Always friendly, in person or on the phone. Good to check medicines and costs- or see if doctor will renew subscription if no refills.
Reviewed Oct. 9, 2020
Wal-Mart's prices are cheaper. They have good technicians and the pharmacist goes over your medications with you before you check out.
Reviewed Oct. 9, 2020
Nice, attentive, respectful, However I have to continually check meds to make sure getting correct generic, their system doesn't allow for notes, reminders.
Reviewed Oct. 9, 2020
When I ran out of my BP meds, Walmart Pharmacy in Bellmead, Texas they gave me enough to last until they could fill my prescription. Great pharmacy!
Reviewed Oct. 9, 2020
Good prices but too much turnover of staff, many times they didn't have what I needed, and too long to get it. Wait time too long.
Reviewed Oct. 8, 2020
Walmart is everywhere. They are quite well staffed. If I am in Ohio, they can fill the Rx. My home store is in Casa Grande. Fast, knowledgeable people. Got my Rx in El Centro, even!
Reviewed Oct. 8, 2020
Pharmacist is very personable and I’ve grown to trust his knowledge and expertise when changing prescriptions or when I have questions about any medications I’m taking.
Reviewed Oct. 8, 2020
I'm alerted when my prescriptions are ready by text to my phone which makes it very convenient. When I arrive, the customer service is top drawer. The pharmacists and their assistants are courteous.
Reviewed Oct. 8, 2020
No one can match Walmart's pharmacy prices. Plus with the walmart app you can renew your prescriptions, prepay for them and bypass the line to pick them up.
Reviewed Oct. 7, 2020
Very good pharmacy. The only issue was having to wait for almost a week for them to actually get the medication that was prescribed. The pharmacist was very thorough with reviewing the medication.
Reviewed Oct. 7, 2020
Walmart's customer service is impeccable, their pharmacists take time out to speak with you about any concerns, and their costs are lowest under any insurance.
Reviewed Oct. 7, 2020
Our experience with the pharmacy usually include waiting for a prescription. Even if this is simply a pickup there is usually a wait involved. There have been times of pricing inaccuracies.
Reviewed Oct. 7, 2020
I’ve been using Walmart pharmacy for several years now and I have never had a problem with them. I also get my annual flu vaccine. I am on Medicare now and pay very little for my meds.
Reviewed Oct. 6, 2020
The pharmacists are knowledgeable, friendly and very helpful. I asked them numerous questions and they do their best to answer as thoroughly as possible, with options of other products.
Reviewed Oct. 6, 2020
I love Wal-Mart pharmacy because of the price of prescriptions plus they readily take Good RX without any problems. Almost always my meds are available.
Reviewed Oct. 6, 2020
Walmart in my neighborhood is very slow to get pen needles. But I found that if I go to the neighborhood Walmart in Sugarland they would accommodate me. I don't understand that.
Reviewed Oct. 5, 2020
They've always worked with me getting my meds done, customer service is the best. They order ahead so I don't have to wait. Great delivery service.
Reviewed Oct. 5, 2020
Great service, reminders of when prescriptions are due, they will FedeX your prescriptions if desired at no charge, drive through service, they will call your doctor if a prescription has expired.
Reviewed Oct. 5, 2020
I pick up my husband’s prescriptions at the Walmart pharmacy every month. When I called in for refills or inquire about Physician’s sending the prescription over, the pharmacists are polite. Kind.
Reviewed Oct. 5, 2020
I've never had a problem with my local Walmart pharmacy. They've always worked with me and helped me when my doctor overbooks himself and it's hard to get an appointment with him.

Reviewed Oct. 5, 2020
I love the early hours for seniors because of covid-19. And they have been much more responsive in the new procedures they've implemented to address that. Their text messaging follow-up has been great.
Reviewed Oct. 4, 2020
Walmart does not have a drive thru pharmacy nor do they offer home delivery. Often times you stand in line 20 minutes or more to pick up a prescription as they only have one person at the desk.
Reviewed Oct. 4, 2020
I would choose Wal-Mart 10 times over. Their $4 program has saved me thousands over the years. Wal-Mart employee was the first to tell me about DrugRX to help me save when I lost my insurance.
Reviewed Oct. 4, 2020
It's just easy to use and often inexpensive. I always go to Walmart for something from food to clothes to oil changes, so why not get my medicine. But honestly I can't afford to go to the doctor.
Reviewed Oct. 4, 2020
Walmart pharmacist was very helpful & patient when I called to see if they had the drugs I needed & if they took the RX card-Since I had no insurance. She went out of her way to help me.
Reviewed Oct. 4, 2020
My Pharmacist is very cognizant of my needs, quick to warn me about interactions and special instructions. They fill my prescriptions very quickly and the prices are great.
Reviewed Oct. 3, 2020
They are fast, efficient, and friendly. Not only that, they have managed customer and employee safety during the virus outbreak exceptionally well!
Reviewed Oct. 3, 2020
I have been getting my prescriptions from Walmart for over a year now and I have had great service from them. The only thing that happens is it does take a little longer than it should do to complete.
Reviewed Oct. 3, 2020
The Pharmacist is great. Very professional and knowledgeable. Has a great personality and seems to care about his clients.
Reviewed Oct. 3, 2020
They open late. They put back medicine early. There will be a half dozen workers chatting while only one works. They don't care about customers at all. I wish my insurance worked elsewhere.
Reviewed Oct. 2, 2020
I’ve used Walmart for far too long. Quite a few times they are out of my medication. I had to wait. Now I’m going to use CVS since my Ins. Co prefers CVS. I have to see my doctors to change scripts.
Reviewed Oct. 2, 2020
I never have any problems or issues at Walmart. The pharmacist is available to answer questions. If there is any possible interactions with other medications they let you know.
Reviewed Oct. 2, 2020
Since I do not have insurance I must watch every penny that goes out the door. Sam's prices are a lifesaver! I use them for everything including vaccinations. The staff is tops in the industry!
Reviewed Oct. 2, 2020
Walmart has been my pharmacy for years. The pharmacy staff are very efficient and caring also very informative on the medications. And they're also very reasonable.
Reviewed Aug. 21, 2020
They closed pharmacy doors at 1:30 with people in line. Refused to hand meds over counter. When told I had to wait 30 mins, I sat down. They came out and took the chair, still refused to hand meds. Laughed for 5 mins after they were supposed to reopen at all of us waiting.
Reviewed May 21, 2020
I was forced to switch pharmacies when I was put on Medicaid. I was very disheartened. The only pharmacy that carries my medication is Wal-Mart in my town. I had used them before and didn't like them. One pharmacist literally hit on my husband when he went to get my script twice! The medication is always old. It has No snap to it. ** and any pill when fresh or kept right should snap and be fresh. I would get my script and it would crumble when I went to snap it in half. I mean crumble into pieces! No snap. Also when I took it and take it now it has lost potency. I'm literally laying on the couch like I took nothing. Very annoying. The sad thing is I'm stuck with these old pills all month! I had this problem then years ago and have this problem now all over again.
My family can tell I'm not my self. I'm in pain and my meds aren't working. I called Wal-Mart yesterday and she blamed it on the manufacturer. I said Walgreens my old pharmacy ordered from the same company and the meds were fine. Always seemed new when I picked them up and I was fine. Do I call and argue more that I've been wronged? What are they doing to the Medication to make it lose its potency and crumble? I wish there was another pharmacy in town that got my prescription. I'm officially screwed. To be clear this is the Wal-Mart pharmacy in Crawfordsville, Indiana. I recommend Walgreens any day. Run from Wal-Mart.
Reviewed April 24, 2020
I am quarantined in Nh but usually live in MA. The Walmart pharmacy would not mail me my prescription even though we are in a PANDEMIC and on lockdown. So, after pulling teeth, and a ton of reps who "didn't have any answers", I have it sent to a NH location, and then, the walmart in NH almost tripled the cost of the prescription. Walmart does not care that we are on lockdown and is making it impossible for me to get a much needed medication. My only option at this point is to pay 3x the amount for it. Greedy disgusting thing to do to people during a pandemic when they know most of us are out of jobs. WOW. GREAT JOB WALMART.
Reviewed April 13, 2020
Hello all, I am posting a different kind of review about my pharmacy here.... I use Walmart Pharmacy for my prescriptions, and have asked them repeatedly to stop having an automated robo call sent to me every time I request a refill, but they will not do so. Despite the fact that every single time I contact the pharmacy, and ask to be removed from this feature.
These robo calls are relentless, and last forever, never providing a means to stop them. At least not before I have to finaly give up on waiting for the option. It is an overly detailed recording that is providing numerous numbers to call, for this that or another, and explaining the process of contacting me for what seems like an eternity. To the point where I can no longer sit through it anymore, and hang up.
The reason I am complaining about the pharmacy for this, is because I have contacted them directly several times to stop this, and they always say it will stop, but it does not stop. I do not appreciate being lied to by my pharmacist, and this is what is happening. Personally, I think the person who answers the phone has call center mentality, and is just trying to get off the phone without having to do anything. I realize that dealing with angry customers on the phone is trying, but if you do not want to do your job then QUIT, and let someone else who needs employment take the job. Jobs nowadays are too hard to come by, for lazy people to be filling positions they cannot handle, while hardworking people are out there struggling!!
Reviewed April 8, 2020
I go out of my way to go to this Wal-Mart but the action of the pharmacy today has left me outdone! At 4:48, I received a message that the COUGH medicine I have been waiting for since Thursday, because given that COVID-19 is primarily a COUGH, Wal-Mart, a pharmacy that I go to because I can get medicine there for less than 1/4 what it costs, with insurance, at the nearest pharmacy, let the COUGH MEDICINE supply run out, knowing, because they told me so when I called, that there would not be another delivery for 5 days.
The same text said that the pharmacy was open until 6. I threw on clothes and a used mask, drove across town, waited in line, snaking all around the parking lot, 6 ft away from crazy people with no or inadequate protection, touching all over baskets and cavorting around, for 30 minutes, got into the store, went to the pharmacy where there was a whole line of people, 6ft apart staring incredulously at the cages trying to figure out what the procedure was because we had all gotten texts at the same time that our medicine was ready.
Finally, a Wal-Mart worker confirmed that the pharmacy, which had just texted a bunch of sick people to come get our medicines and made us stand in line for 30 minutes in the parking lot, was closed 1 hour early--and hadn't bothered to text that salient fact. I have asthma, COPD, and sarcoidosis through no fault of my own and am firmly in the group most likely to die and these people capriciously risked my and others' lives to leave an hour early for something they didn't know about 12 minutes earlier when they sent the text telling us to come get our medications?
Reviewed April 1, 2020
I called Wal-Mart Pharmacy customer service this morning to find out about your prescription medicine delivery service because I am disabled and my family is in the high risk category for COVID-19. I got the rep on the phone and asked her about this and she said I had to call my insurance company and then my doctor so they can set up an account, which is fine, but the script has already filled, and is waiting at the store. I just needed it delivered. So I asked her what I could do to get it today.
At that, she raised her voice and sarcastically repeated what she just said and then told me I had to pay a premium for the Walmart app and also pay for delivery to get my medicine. She wouldn’t answer my questions about why I had to pay when your competitors, like CVS, offer free delivery. Your rep was very rude and discourteous to me when I needed her help. Now I have to find a way to go out myself even though I’m disabled and at high risk! I told her from now on we will use CVS— no fuss and free.
Reviewed Feb. 11, 2020
Through with Walmart Pharmacy. Lately my medications are on backorder more and more frequently. Even common medications such as blood pressure medicine. Now I have developed shingles in my right eye. Eye Dr called in a prescription eye gel. Now, this is serious, I could suffer permanent damage to my eye if not treated soon enough. It's now been 5 days since my prescription order was placed. They say it is on backorder. I was lucky enough that the Dr. had a couple of samples, but she gave me the last two and I only have enough for today's dosage. I don't believe this "backorder" excuse. It's walmart, they are not willing to employ enough people to get the job done. That being said I intend to call them today and tell them to just transfer that $474 medication to CVS.
Reviewed Jan. 27, 2020
I dropped off 3 prescription on Tuesday 01/21/20, two were filled, one did have a diagnosis code. The third one they said had no diagnosis code. So I called the doctor office. The pharmacy said they faxed the doctor office. So Wednesday I called the doctor office left message. Thursday I called the doctor office left message. Friday I called the doctor office. Explained the issue. So I finally got through. They called the pharmacy with the diagnosis code. Now I go online to check status. Medication not in stock. We will contact you in 1 to 2 days, that was Friday. Today is Sunday 01/26/20. Now wouldn't you think they would order the medication prior to Friday.
So last month I did a review online, because I requested a refill three days before it was needed. Well they waited until they were going to fill the prescription to realize it was not in stock, so now I think this is my punishment for the review. They are going to fill the prescription when they feel like it. While I am suffering with a migraine. Why is there so many spiteful people out there. This is day 5. From now on I'm going to make a copy of the prescription, so I'll know in advance if the diagnosis code is there. Maybe I should take my business somewhere else. Give better service, you'll get a better review.
Reviewed Jan. 10, 2020
After my first visit to a Pain Clinic, I took a prescription to Walmart for a narcotic. I’ve taken narcotics before after surgeries and I’ve never had problems before. When I’m not in pain, I just don’t take pain medicine. Walmart’s pharmacy staff made me feel like a junkie with all the questions about what it was for and why I went to that particular pain clinic! They initially sent the prescription back to me by my husband after I was told on the phone, by the pharmacist, that he would fill it and after he or somebody wrote back pain on my actual prescription.
I took it back the next day and told them the correct diagnosis but they didn’t correct it in their system and filed it wrong! After all this, I was still only going to be allowed a seven days of narcotics for a chronic injury because of Walmart’s policy. So when I went back to the Pain Clinic this month and back to Walmart, I’m thinking a full month refill, nope! They never corrected the diagnosis! So when I told them my diagnosis and it was different from the last diagnosis, I was only given seven days again!
My daughter picked up the prescription for me. Nobody called to tell me 'bout the partial refill and they didn’t tell my daughter! I found out when I checked my meds. Although I was supposed to receive a call informing me, I didn’t, because that part of their policy isn’t important! And since it was already filled, I was accused of giving false information to the pharmacist! Because they can’t make mistakes! Ever! I’m not capable of knowing whether or not I have chronic back pain or shoulder pain! They refused to call my doctor to verify the information also! All this is five hours after the 45 minutes I was told that my prescriptions would be ready! Walmart Pharmacy sucks! WE’RE NOT ALL DRUG ADDICTS!
Reviewed Dec. 17, 2019
Took my script in to be filled, the woman tech said she could fill my script, all the while looking at her computer. She told me to come back in an hour. When I went back in two hours she handed me my script and said she could not fill it. This woman is playing God as there were enough meds to fill my script. She is rude and talks down to people. Many complaints have been lodged against her to the now departed Pharmacist who was demoted and relocated.
Reviewed Dec. 12, 2019
I am so unhappy about the service and attitudes of the staff and pharmacists at this store. Last month I took a prescription in for a cough medicine that they said was a narcotic and the pharmacist "chose" to not fill it. She said that the other pharmacists would, but she personally chose to not fill narcotics for this doctor (from a reputable, local doctor). Who is she to decide who to fill prescriptions for? I took in a prescription yesterday for something I have been on for 10 year, but the dosage had changed. It was a printed prescription on the doctor's form. They acted like I was a criminal and wouldn't fill it without verifying with the doctor that it was legitimate.
I walked around for an hour in pain waiting before going back and being told that they had to leave a message and were waiting for a call back. They could have easily called me back and told me that. Because of the pain I had to leave and we have to go back tomorrow. They said they had called, but when I talked to the nurse from the doctor's office she had not had a call from them. They are not God!!!! The techs are hateful and all treat you like you are scum if you get anything to do with mental health or pain filled.
Reviewed Nov. 22, 2019
My insurance last year eliminated the over 20 year satisfied use of my previous pharmacy leaving me with limited options. Walmart Pharmacy in Brockport NY is what I was left with in my town and it has been an insufferable nightmare since with a few exceptions that allowed me to give it an additional star. It is so bad. Just thinking of going there gives me such extreme anxiety and they rarely fail to deliver on the causes of that. Last night put me over the edge. There have been all too many incidents of their slothingly ways of dealing with lines which indicates how little value they have for consumer's time. They get chatty with the customers with long lines making the wait exponentially long over extraneous non essential drivel they placate other customers with. This is fine if there are not others waiting. If there is a line the staff need to move the customers they are with along. Alert them that they need to take the next customer.
I literally ran into the store last night, my last day of being able to pick the items up, as they are constantly returning my items (because as I said their habits of creating such a long waiting experience are cause for such high anxiety I don't want to face it and my time is more valued to me than it is to them unlike previous pharmacy I sadly cannot use). I got there to 2 customers, one that was almost done and one in front of me. Tell me why I was in that line for 20 minutes? 20 MINUTES!!!! The customer then wanted to check out his groceries. This is a case of if there are others in line, it's a solid, "Not today. We have a line." Particularly if only one of the 5 people in the back is out there checking out customers. Maybe if two were doing that it would be okay.
Next a woman is called up who has an issue with her insurance, Walmart's computer is saying she picked up a script that she had 3 left of. She said she didn't, they said she could not get another until January and it became a long drawn out thing. No one said, "Hold on let me check out this other customer and get back to you," nope they can just stand there even though they look like they are about to freak right out from being held up so long. Not, "Hey, can one of you guys back there come check out customers," NOTHING!!!! Nope just lady in line, yet again, you don't matter, your time don't matter, we have groceries to check out with this chatty guy (I have been behind that dude before and he has held me up before and they just let him). And I get to be privy to the drama when I needed desperately to be somewhere and this stop as per usual screwed that up.
The worst part is AFTER I waited 20 minutes for TWO PEOPLE on a serious time budget, I get called up and as soon as I step up to the counter suddenly that is when one of the people in the back come up to check out the person after me. WHY did they not do that when chat man with his groceries was there? WHY did they not do that when insurance drama lady was there? The person behind me had just arrived but they got the red carpet instant second check out person availed to them?
Even more insult to injury, which fully disgusted me, the check out lady that made me wait for her to play games with these other folks and my time, says to me, "I am going as fast as I can!." And "Do you want to come back another time to pick these up?" I almost lost it. Making me wait 20 minutes is not as fast as you can when there were other people who could have come up to help me while you were with those other two, but let me just stand there having a panic attack for 20 minutes straight. And I had to strategically plan that window of time for pick up that made me have to call and ask them to hold my scripts that had been there almost 2 weeks so they did not put them back again, I was on the last day and she asks me after I waited 20 minutes to come back???? NO you get the person from the back to come up and move the line along and when there is drama you don't make others wait for that!!!!
I had family in from out of town that I never see and had a limited time to be with them and this cut into that few hours I had and I am devastated. But this is not a one time incident with them. I had to wait 20 minutes for a freaking consult once, just standing there forever, no one bothering to locate the pharmacist. People coming to pick up scripts are sick or injured or in pain quite often and they have far too often just ignored that to do non essential things and not find what would be simple ways to remedy their wait times.
I have had a few incidents where a few staff people have gone above and beyond but when I see a certain few like the blonde woman yesterday I know there is going to be a problem and there always is. She is a catalyst for inconsideration and I need their department to address this promptly and take a look at their inefficiency and lack of concern for their patients. I am incredulous at how they can perpetually and consistently do this to people and this makes me all the more upset that the efficient pharmacy I used prior can no longer service my family needs. I feel stuck with this sub par place that really needs an overhaul.
Reviewed Oct. 25, 2019
I went to pick up my prescription to Walmart Pharmacy in Norwich, CT. The young girl who assisted me was EXTREMELY RUDE AND UNPROFESSIONAL. Even the pharmacist gentleman said something to her. When I went back 15 minutes later she was making loud comments about trying to be nice to customers. To what the cashier told her that she needed to be nice. I found it very unprofessional and the fact that people like her are all allowed to work with customers is a shame. I blame this on the manager. I will be taking my business somewhere else where I'm treated with respect.
Reviewed Sept. 28, 2019
This is a review of the Walmart Pharmacy on South 31th street in Temple, Tx. This place is constantly slow in filling prescriptions, even when called in on the phone. On the morning of September 27 my wife called in a refill and was told it would be ready Saturday after lunch. We check in to pick up the prescription and are told it will be ready in 20 minutes. This is 29 hours after being ordered. Then they close for lunch. After lunch we check in again. We are told it would be 30 minutes. I said, "Bull, that's what you said 45 minutes ago." Response, "We had lunch." My reply was, "Tough, we have better things to do than spend all afternoon in a Walmart store." The prescription was ready in five minutes.. We are taking our business elsewhere.
Reviewed Sept. 26, 2019
I ordered 3 pills for a cat. The vet was called 8 times by different people, the vet people are returning calls, I called vet because I kept getting notifications that the pharmacy could not get through to them or get a call back, I get told by the vet that they are returning calls. Then, pharmacy tells me they'll try again. I had already cancelled the whole thing to try another place, I tell the pharmacy I cancelled my order and deleted my card. Then, I call to ask about a paper rx. Can't do that, but get told the original order went through, was shipped. How if I cancelled and removed my card information? In fact, I get the order, and my card is charged. HOW? I can't remove my profile and I want it removed. I get the 3 pills, from a Agropet Trading LLC address Miami Lakes, FL., same address as walmartpetrx.com. Agropet is a 3 person firm. associated with Allivet.com, a site exactly like Walmartpetrx.com. What the is going on here???
Reviewed Sept. 20, 2019
We ordered our dogs prescription medicine from Walmart RX and paid an additional $22 for overnight shipping. Two days later the order still had not shipped. I called Walmart and they said they faxed the order for approval twice but received no response from our vet. I called our vet and they have received no fax requesting approval for the medicine. A professional pharmacy should follow up when they are unable to reach a Veterinarian office via fax instead of letting the ball drop on their customers.
Reviewed July 23, 2019
I called to check on an item and was on hold for 6 minutes, eventually called back and was rudely told by the pharmacist Mary that if I hang up, "You'll just wait even longer and put back on hold again." So far it's another 7 minutes. If this is SERVICE you can keep it. Call eventually took a total of 18 minutes after 2 holds of 6 and 8 minutes and then I get all the ** about, "Well we just came back from lunch and there's only 3 of us." DO I CARE??!! I think Walmart makes PLENTY of profit. Maybe they need to spend some on improving CUSTOMER (yes we are the ones who pay) SERVICE.
Reviewed July 8, 2019
What happen to my card, I file a police report. I called Walmart corporate and they all agree that they saw me put the card inside the slot but after that it just vanished. As one walmart corporate employee puts it, like magically vanishes. I look at the employee do something then look strange ask that I put my card in after she pull the slot in and my card went missing. I was assured that the machine must have eaten it although it would be the first time because the card was just gone.
Since I then had to rush to the bank and stop the card after holding up the drive through waiting for the cops to arrive, they said, "Oh that card is dead. You stop it anyway." So for all walmart customers they don’t just makes your card dissolved or go missing so does some of your prescriptions, count your meds and have back up prescription to prove your refill. Otherwise you might not get them, Go inside because they have a machine that magically makes cards go missing and the only thing they can tell you is they’re so sorry and it got stopped anyway so leave them be. So for future Services I will go inside or change to another drug store. I haven’t been able to go back to this store, my chest tighten up and hands sweat at the possibility of going through this again. I don’t feel safe Now at walmart pharmacy unless I go inside and my card never leave my hand.
Reviewed July 3, 2019
Per my request and my prescription insurance coverage, my doctor writes 90-day scripts. On two occasions Walmart #3990 has not filled the scripts as written. On the first occasion, 3 months ago, I noticed before I left the store. It was corrected and I advised that in the future they should issue the item as the doctor had written the script for. Last week I did not notice until I got home. This time it was for a non drug item and has no chance of inappropriate use. The item comes in boxes of 100 and the doctor wrote it for 200 items total, which would last the required 90 days +10. I wrote a letter a week ago and have not received a response. One 90-day scripts are less expense than 30 day scripts and I don’t have to drive the 60 miles round trip to retrieve as often.
Reviewed June 18, 2019
These people treat you as if you committing a crime when you need a RX filled for narcotic type medications. They have gone so far as reviewing all of my medications before filling my RX. This last time was it! The pharmacist refused to fill my RX the way it was written by my orthopedic surgeon. She stated they were giving me too much. I literally just had joint supplement surgery. Who do they think they are to second guess my doctor? Not only that, they talk down to you and treat you as if you are a criminal or a strung out drug addict. I will never use Walmart Pharmacy again!
Reviewed May 30, 2019
There needs to be a ZERO stars option! This is the Walmart Pharmacy on Debarr Rd, Anchorage Alaska. Pharmacy experience was horrible! (Backstory: my adult son had oral surgery, first surgery in his life). Drove to this pharmacy knowing it would take time to fill. Had to take him because of identification and insurance. #1 I was told 20-25 minutes. There is one Pharmacist (D) and 3 pharmacy techs working. We go grab post-surgical foods and items to make recovery easier/more tolerable. Give them extra time (50 minutes).
#2 One tech (E) says that part of the prescriptions are ready and no idea when the rest (pain med) will be, so I can just come back later. I explain again that my son is with me and I can't drive the distance home only to wait or return immediately. #3 He says, "Well I will put this last prescription in the computer then." WHAT THE HECK? Why wasn't it done with the first two? #4 D jumps in with "if it's a controlled substance we don't have any control over when we can dispense it." WHAT. WALMART PHARMACY doesn't have control of dispensing a common pain med?
#5 It's great that 3 of you speak a different language and can make fun of your customers. When you are in the back, looking directly at me, hurry and drop your head and mumble in your language and 3 people burst out laughing (the 4th gets it explained, looks at me and laughs loud and long), it's hard not to know who's the butt of your joke. #6 Everyone was looking a E when I was paying for the prescriptions. You probably don't think I heard you when she said, "I'll take care of this" and you responded "thank you" in a dramatic sigh of relief.
I felt very disrespected. It was extremely apparent that my business wasn't important and my being a customer was the basis of your humor today. The fact that I have a long background in the emergency medical field, and know how unprofessional your department is now, just means I pity your lack of manners and decency.
Reviewed May 30, 2019
Been filling my **, ** and ** through Walmart for over two years now... Every month. Without ANY warning, last minute, they can no longer fill "controlled substances prescribed by my doctor", and of course no further reasoning could be provided. I still don't know if it's because of me, if it's only controlled substances by my Doc, or if they've blacklisted my Doc altogether. These pharmacists know full well that a sudden stop in a benzodiazepine will cause seizures and other serious side effects, including DEATH. Thanks for the heads up! Literally giving me no time to communicate with my doctor until last minute. Going 3 days without ** and ** will more than likely kill a person, so thank you for that... ** YOU! TAKING MY BUSINESS TO WALGREENS!
Reviewed May 9, 2019
This is for the Walmart Pharmacy in Manchester MO. I dropped off 4 prescriptions all on one paper. I was going to pick them up in a few days. I called to check on them today and was told they do not have the prescriptions! I am absolutely livid! I went to them because they have the cheapest prices but I would go elsewhere to get more professional, less irresponsible.
Reviewed April 18, 2019
Wife had a heart attack. Prescribed ** for pain after surgery. Walmart pharmacy in Charleston Illinois wouldn't fill the prescription because my wife also uses this medicine for arthritis. Her heart doctor knows this and prescribed it. Walmart pharmacist has more knowledge than a heart surgeon, family doctor, critical care nurse, or anyone else with a medical degree. That is what they think is true. I took the prescription to another pharmacy, and it was filled without question.
Reviewed April 15, 2019
The "high on her own horse" pharmacist needs to be fired. She's mean, and unprofessional. And if you "refused" to fill my script, WHY didn't you call me??? Too busy not trying to drown in this rainy weather with your nose stuck WAY too high up.. It's rainin' lady.. Hope you don't melt! Actually wish you would!
Reviewed April 14, 2019
Okay I've had the same medicine and dose for over 12 years and because some person checks the wrong box, I have to wait. You owe me money! My time is valuable! Please stick your policy and procedure up. And send me a check for 100 dollars for my time. Geez sick of this! Get a release form for the customer. Some of us are medical persons and don't need your spiel. Matter of fact the pharmacist just let me go one week and didn't do his job of policies!!!
Reviewed April 12, 2019
Don't know what they are doing. Pharmacy Cynthiana Ky. My Dr called in 4 prescriptions and they ran none of them through my insurance. Told me one was going to be 295.00 with my insurance, funny thing is the cash cost of this drug is 300.00 meaning insurance company only will pay 5???? So I called back and said I can't pay that, so I was told then it was 69.00 with my insurance, called my Dr back and told him to send a generic in pill form as I could not afford to pay for these medications and then called the insurance company to complain and was told they ran none of them through the insurance. Called Walmart back and told them and they said, "Oh yeah, we thought you wanted the CASH PRICE." Really!!!! So then ran it though insurance and was told my copay was zero. OMG. It's like pulling teeth to get things filled at that pharmacy.
Reviewed April 9, 2019
Went in to pick up my RX for antibiotics. Was informed they were in the process of filling it, but would be going to lunch soon, and I would have to wait an hour and a half for it to be ready. Every experience I've had at Walmart Pharmacy has been poor. The staff are rude and show little to no compassion for the patients and their needs. They will NEVER go out of their way to make your experience easier. It is clear that they simply do not care about the people in front of them. In the past I have chosen Walmart simply because the costs are lower than other pharmacies, but Walmart has officially lost my business. I would rather pay a little more at a pharmacy that cares about their patients and treats them with the respect they deserve.
Reviewed April 4, 2019
The pharmacist refused to come off break to dispense post-surgical painkillers, causing a medical emergency. She is now under investigation by the Virginia Board of Pharmacy for violating the Controlled Substances Act and gross negligence.
Reviewed March 27, 2019
Because of past experiences at WalMart's Pharmacy (nearly 15 years), I always call ahead to make sure my mom's prescriptions are ready for pickup before going to pick them up. I renewed 3 of her prescriptions by phone on a Friday afternoon knowing that as new prescriptions were needed from the doctor's office it would likely be Monday late before they were available.
Checked first thing Monday AM and was told one was ready and the other two were in progress. No problem here as I planned to pick them up on Tuesday while picking up some groceries. I called Tuesday at lunch and was told they were ready. I thought to double check and make sure that they were filled for 90 days. Told by lady answering the phone that they were. Got my groceries first as there was a long line in Pharmacy and when I did go to pick them up--only two were ready. The other was on HOLD. No one knew why but it would be an additional 30 minutes before it was ready. Did I want to wait!? Told them I would pick them up the next day as I'd been told on the phone they were ready. No apology or concern that they were causing me to wait (despite having a buggy full of groceries) or make an additional trip due to them.
In the past there have been numerous things that have caused me to regret using them as my pharmacy. CVS looking better all the time though a bit out of my way. 1. Prescriptions not ready despite calling them to find out if they are ready. 2. Prescriptions not complete (only 12 tablets instead of 90) despite calling to see if they are ready. Could have told me this on the phone when I called. 3. Prescription not filled because unable to get from manufacture (again no phone call). 4. Not filled for 90 days despite request (and yes this is allowed for this medicine by the insurance). 5. Does not follow up with Dr's office when a new prescription is not called in despite both pharmacy and Dr's office policy is that the the patient NOT call Dr's office for refill. All in all WalMart's Pharmacy would receive a -5 rating from me if possible.
Reviewed March 25, 2019
The prices are good, but it's wait, wait, and wait some more. Even if my doctor calls in the prescription and I wait to pick it up until the next day, it's a long wait. I have tried the online refill, same thing. You should be able to walk in, pick it up and pay and be done. Now if I take a new prescription in and leave it at the window, I expect a wait, but if they say 30 mins, I do not expect to return and be told another 30 minutes.

Reviewed March 24, 2019
Used Wal-Mart for nearly a year, go to doctor every 3 months for checkup, and prescription refills. I take 3 meds. My family doctor would fax them to Wal-Mart and I would call and inform them I would come next day to pick up meds. I went 4 times in a year, and not 1 time did they ever have my prescriptions filled even after 24 hours. But 2 of the times they didn't my blood pressure medicine in stock and I would have to wait 2 days for them to get it in stock in order to fill my prescription. I have used CVS, Walgreens with no problems, always filled within an hour. I now use a pharmacy in the same strip mall where my family doctor is located, they walk the prescription over to the pharmacy and usually 15 minutes they have them filled. It is a little more expensive than CVS or Walgreens, but it's 15 miles one way to these name brand pharmacies. So with time and gas, it's more convenient to use a small local pharmacy.
Reviewed March 23, 2019
Walmart is notorious, for crappie customer service. This includes waiting in line for your pharmacy prescriptions. And then you get up there to cashier to find out it's not ready, they have put it on hold?! What?! So now you have to wait again. Only one cashier?! With 15 people in line?! I hate Walmart.
Reviewed March 22, 2019
Walmart prices are good, but are constantly changing going up and down. The clerks are usually slow and rude. They will text and say the order is ready and once you drive all the way over there it’s not ready. They even have to call the Dr. I would switch but it’s close to home.
Reviewed March 18, 2019
This rating is primarily for WAL-MART'S MAIL ORDER PHARMACY. WAL-MART'S $10 for 90 day program has ALWAYS come out a bit ahead of the co-pays I would've paid through my two different insurers, that I had to choose from, for my maintenance medication. I've used the MAIL ORDER SERVICE from one state to another, during a sudden temporary address change and flawlessly my VERY NECESSARY medication followed without a hiccup in time. A+++
WAL-MART'S Customer Service is VERY HELPFUL and friendly. In the 9 years I've been using it, only 1 adverse encounter from a "SALTY" representative had to be felt & dealt with. She probably just had a tough morning, because by the conclusion of my business, everything was copacetic. The only area that LACKS/SUCKS within the WAL-MART PHARMACEUTICAL MAIL ORDER SERVICE is their AUTOMATIC REFILL SYSTEM!!! It has NEVER been consistent, despite a number of assisted & unassisted registrations of my phone number. Unfortunately, WALGREENS has this part down. If you want to rely on this feature, solely for helping you keep up w/ your order.
Wal-Mart Pharmacy Company Information
- Company Name:
- Walmart Vision Center
- Website:
- www.walmart.com