Walmart Pharmacy Reviews

My granddaughter's pediatrician here in Panama City called in diaper rash medicine on 10/28/2024. That medicine did not get filled until 11/06/2024. I wanna know why an infant's new and first prescription was put on hold and not filled for my granddaughter? No excuse whether this child had a script, filled or not. That script should've been filled in a timely manner, on time, prompt like anyone else's prescription. Walmart has become a huge disappointment with service and this was poorly poorly taken care of. Your staff members state we did not pick up this medicine in a timely matter. I provided your documentation that plainly shows that medicine was called in one day. Six days later when me and my daughter went to Walmart, they found the script in a drawer and filled it. We waited for the script to be filled. I will never use Walmart and I never have and I will never recommend Walmart for anything.

I'm reviewing the Neighborhood Market pharmacy on MLK in Fayetteville, AR. This pharmacy doesn't communicate if there is a delay - even if it's going to be several days. If you look online, they just put, "delayed," but they don't call or text to let you know what the issue is. I have called about these delays and been put on thirty minute holds, had to hang up and call back, and the same thing happens again. Tyler is, I believe, this pharmacy's manager. He communicated guidelines and parameters on how soon a prescription could be filled and then years later, suddenly wouldn't comply with his own guidelines. He wouldn't explain, and I still don't know why.

Logan Walmart in Utah. The pharmacist treats people horrible. Won't go back. He's an odd guy too and lacks people skills. Even his co-workers one can tell are embarrassed by him and one lady apologize to me for him out in the aisle.

Doctor forgot #. But was sent hour later, then I’m told Humana won’t fill for 3 more days, I call Humana. I was told no request was filed. I offered to pay cash. It was pain medication for a surgery I had November 21. Walmart reply was NO. My first prescription was for 42 pills 1-2 every 6 hours, just for one day at 1 every 6 hrs is 4 pills 8 if 2 every 6 hours, my prescription is 10 days old. At just 4 pills a day that 40 pills. Why do I have to wait 4 more days to get it filled?? And how did my request go from Walmart needs a # to now I have to wait 4 days. And Humana never got a refill request??

Due to having to change locations Walmart on Hoke Rd Englewood Oh was the closest pharmacy. Not only did they lose all of my refills, on the one medication that could be filled the pharmacist took upon themselves to decide my dosage was too high. I've been on this medication for 6 to 7 yrs. My Dr is very skilled in his line of work and has helped me thru several breakdowns but someone who does not have a medical license decided to mess with my medication. I should have somewhere to report this, because I am positive I am not the only one.

I was a new pharmacy customer of less than a week. After my degenerative disc, hip dysplasia, arthritis and neuropathy prescriptions were never filled for three days, I called to ask if they be requested from one Walmart pharmacy to my pharmacy as it states online. Before I could even ask, the female pharmacist began yelling at me and refusing to allow me to speak. I was verbally attacked by this angry hostile woman who continued yelling at me without provocation. As a new customer, I was horrified to be treated like this. I would understand if I had done something to deserve it. I had been patient and understanding when I was initially informed the medication was not in stock and I would need to wait two days.

When I go to work I don’t bring my person issues with me. Clearly the workers at the pharmacy do. Aside from two employees nobody explains anything in a decent way. Full of attitude. And I wasn’t being rude so I would love to know why they felt so entitled to treat me the way they did. Don’t smile, never say hi even if you say hi.

The Walmart pharmacy in 5330 fm 1640 Richmond Texas are so bad. Each time I call by phone to ask a question they keep me more than 30 minutes on the phone and sometimes they close the phone after a while. Each time the line too tall people waiting a lot, today I have a prescription the physician was treating me. So bad. Waiting 15 minutes to give her my prescription. She came to me and ask me to stop again on the other line where they give the medicine to give my prescription and that is wrong because you should register the prescription before and it take 2 hours or more to prepare then you can get the medicine.

The staff treats me kindly and respectfully. Thank you for keeping me healthy. Zack gave me my Covid booster and I didn't feel a thing. Hannah is The Best! She knows my me and is always very helpful.

Christie ** who is the Market Health & Wellness Director of Walmart is a complete jerk! If you give her pharmacies a bad review because of poor customer service, then she will refuse your business. It is too bad because for 10 years they had such a wonderful staff. Christie ** thinks she is too high and mighty to deal with customers directly, so until Walmart fires her, they have lost my business.

“Today, I went to Walmart Silver Linden to buy **. I waited about 25 minutes to ask a question about the type of ** I needed, while my patient had a very high fever and needed the medication urgently. There was a woman behind the computer typing, and after 25 minutes when I told her I just had a quick question and that a long line had formed, she said she still had a few more minutes left of her work. Only after this long wait, someone came out from the break room, even though a long queue had formed. I ended up waiting 25 minutes for a simple question…

I feel my husband and I have been truly blessed with our Walmart Pharmacy! They are the nicest people and they really try to help with information, discount opportunities, and immunizations. Today the pharmacist Mike went out of his way to find some Magnesium tablets over the counter cheaper than prescription for my husband. Even the technicians have helped me get goodRX for cheaper options. I can't imagine going anywhere else so WALMART be sure NOT to close this pharmacy for any reason. :-) They are all fabulous! Your faithful customer, Nita

I recently had the pleasure of visiting the Walmart pharmacy in Laguna Niguel and was thoroughly impressed with the service I received. Shayna, in particular, went above and beyond to ensure all my needs were met. Her professionalism, attention to detail, and friendly demeanor made the entire process smooth and stress-free. The entire pharmaceutical team at this location is outstanding. Cathy, the pharmacist, is incredibly knowledgeable and always takes the time to answer any questions I have. She truly cares about her patients' well-being. Veena, another pharmacy associate, is also fantastic—her efficiency and helpfulness don't go unnoticed. Overall, this is an exceptional team that consistently provides top-notch care. I highly recommend this pharmacy for anyone looking for reliable, friendly, and professional service.

Aaron is a complete jerk! I have been going to this pharmacy for 10 years and I am going to take my business elsewhere. I spend a lot of money there every week. And have never had a problem until today.

I am writing this while waiting for the pharmacy to open, and it was supposed to open half an hour ago. Apparently, the person answering the phone inside has to wait for more people to arrive to access registers. They don't seem to be able to accept prescriptions for any pain medications from the hospital or the specialist, and they shorted me 30 days out of a 90-day prescription. It was not pain medication, but they wouldn't fix it. So I had to pay full price for my next refill. I have also had to wait for very common prescriptions to come in. They're a nice people who work there. But as a system, it is inept.

I had been in the hospital all day With the bacterial affection in my colon. I finally got out at six thirty. Went to go refill my prescriptions That I need I on the way home. The pharmacy closed and five minutes I was waiting in line. There was a car in front of me, and as soon as the car left a lady with green hair and piercings put up a sign that said pharmacy closed. I told her I needed the prescription and could she please fill it. She left in my face and the other girl that was there said girl bye. I will never be back. The most rude inconsiderate People I have ever met.

I very seldom write a review, however, my experience since switching to Walmart Pharmacy has been so superior to my experiences elsewhere that I feel this review is warranted. This is attributed to William (last name unknown to me). I am medically reliant on several medications. William has consistently been so helpful I consider him a trusted member of my medical team. I would recommend this Walmart Pharmacy to anyone primarily due to the knowledgeable and caring manner with which William has cared for my Rx needs. He is extraordinary! ML

I have a complicated medical history and strongly rely on my pharmacy to keep me, not only healthy, but alive. After the Rite Aid folded that I happily used for 6 years since my transplant, I moved my many prescriptions to Walmart. Often I would be told a medication would be ready and I get there for them to have a reason why I would need to come for it the next day. Another problem was my neurologist sent them a prescription and they refused to fill it even though the insurance agreed to pay for it! So my neurologist had to call them personally to convince them to fill his prescription!! What a waste of his time! I moved all my prescriptions to another pharmacy.

Usually this pharmacy is prompt and has meds ready when they are scheduled. Today (Sunday) there was only one line cashier and we all waited 45 minutes in line. People walked away exasperated. My meds were supposed to be ready yesterday and she said they have not had time to count the pills and could I wait a while till they caught up!!?? No. I am a regular customer and this is not acceptable.

Have been coming here for years and this new pharmacist Christy making up rules. I have always been able to get my prescriptions 2 days before. She says it's always only been 1 day. But I made plans around this so I could pick up yesterday. I told her and showed her that I have always gotten 2 days before. Anyone someone do something about this or I will no longer come to Walmart pharmacy anymore. She needs to read her policy on her own damn job!

Went to pick up blood glucose strips for my father who is on Medicare. The tech looked up his name then told me he gets his off of the shelf and I should take them through the regular check out. I was later able to confirm with my father that these are covered by Medicare and he does not pay for them. I called the pharmacy and they confirmed that they had filled the prescription for them that same day. Meanwhile, I have non-returnable strips that I have paid for. Seriously, are they new to Medicare?

I have been using Walmart Pharmacy for many years. Recently I was persuaded to switch over to another pharmacy. Two weeks after switching over to new pharmacy I was informed that my two most important scripts weren't even in stock?!? And it was going to take them 30 days to get the medicine. Unacceptable. Realizing the lapse in judgement for switching from Walmart, I had the scripts all (9 in total) switched back to Walmart. And it was only 3 or 4 hours later that the Walmart Pharmacist personally called me to let me know they had already filled the two scripts that the other place was going to take 30 days to fill and they were ready to pick up.

We had the most excellent service at the Barrie Walmart. The head Pharmacist (Angela), was very friendly and gave outstanding advice on changing drugs to a blister pack formula. We are so thankful to have Angela as our Pharmacist.

They were so helpful and communicative. They delivered the antibiotics I needed for my boy in less than 15 min of wait. Thank you team Walmart pharmacy. I did not have to wait for a long time. They asked me to wait and delivered my medication in a timely manner.

Worst Pharmacy Walmart Pharmacy on Hoosick Street. Do not go to them. They will make you pay for your prescription and tell you that they will give you a refund even though you’re waiting for a pre-authorization and then when it comes time to refund you, they tell you that they can’t do it. They just ripped me off for $233 and I did put a big complaint and corporate against him and I’m also getting a hold of a lawyer because this isn’t the first time that this has happened, so beware Walmart they will pay for your prescription while waiting for pre-authorization and tell you that they will refund your money when they know they never plan on doing so.

I have been using Walmart for a long time. After my insurance change 2 years back, I asked them if they accept the insurance. They said yes ... but it was half truth. They are not preferred provider. It was costing me 10 times more till I discovered they suppressed the truth.

Horrible, horrible place!!! They literally have no idea what they are doing and are easily the most rude people I have ever dealt with. They decided I was a drug addict because of the medication I was on and literally played games with filling and or truly had no clue what they were doing. Either way extremely rude and no compassion. In fact they are cocky and rude instead.

Walmart, Cedar Rapids, IA, south side. I had an amazing experience attending Walmart pharmacy yesterday. My dad recently went into hospice, and the hospice social worker said that they would transfer dad's billing to hospice. When I went to pick his meds up, this hadn't been done yet. Patricia, the pharmacy tech was SO patient and kind. She called hospice and was able to enter the correct information, explained so kindly that they'd need to set his meds up differently for hospice and why, and that they ended to order a different med in one instance. She checked with the pharmacist a couple of times to make sure she was giving me the correct information, and she was! I felt very cared for and appreciated her compassion and kindness.

Should not be allowed to go against doctors orders/recommendations on prescriptions. Was denied service on doctor prescribed medication after they had filled it for 3 months, said they follow cdc GUIDELINES, not my doctor's ORDERS!

Walmart changed their policy from allowing you to refill an rx from 3 days before to one day. Unfortunately, they don't tell customers when they do that. To get an Rx. early I had to have my doctor call the pharmacist. And it was at the pharmacist's discretion whether he would fill it or not. How many hoops must a person jump through to get a simple refill? I have no control over my own health. My dr., the pharmacist, the insurance provider and the government make more decisions about my health than I do.

The Walmart employees are fantastic, but the automated system is the bane of my existence. Put it back the way it was before, because at least then it worked..speaking into the phone does not! Make the change

Josh was amazing. He took his time, made sure I had a clear understanding of my medication and also gave me the opportunity to speak with the pharmacist regarding my new medication. Josh made me feel like I was the only customer and not make me feel rushed. I transferred from CVS because I looking to feel human and counted for and Josh definitely deserves to be recognized for in all the ways he went above and beyond.

I have had terrible experiences with Walmart lately. First with the local pharmacist who filled my prescription wrong and then told me that I needed to buy a pill splitter and cut my time released medication down to the dose prescribed, and then there was Erica at customer service today. I called because WM canceled my large order saying it was "suspicious" so I assumed I could clear it up by calling them. With absolutely NO APOLOGY for the inconvenience Erica told me that I had to break it down and order one big thing A Day, that there is no way to place a large order. I said, "I can't believe you are doing this to me" ("you* of course meaning Walmart) and she snapped back at me "Excuse me?! I'm not doing Anything to you!" I found everything at Amazon at similar or Lower prices and they let me order it all at once and were polite like they appreciated my business.

I cannot stress the level of unprofessional and unethical pharmaceutical staff at my local Walmart store. The pharmacist refused to fill my prescription from my Palliative care doctor for my pain medication for stage 4 cancer. Absolutely will never use them again and switch pharmacies.

In regards to Walmart in Concord N.H. They keep switching to more expensive manufacturers. One of my meds went from $15 to $45!! Another one from $1.07 to $7.50. A couple of dollars I understand, but this is ridiculous! So long Walmart!

When I attempted to have my prescription refilled the day that it was due, I was told that since I do telehealth with my doctor, rather than in person, they refused to fill it because they are being audited. I am left without my medication because of this.

My pharmacy is great, though it's quite a drive. For convenience, I decided to move my prescriptions to the Wal-Mart Pharmacy on Blackmon Road in Columbus, Georgia. My first visit will be my last. Hannah was condescending, dismissive, and rude. I relayed to her a conversation I had over the phone with another's staffer which explained exactly why I wasn't picking up a particular prescription. Hannah chastised me, a grown, educated woman. I was fuming! I immediately called my doctor's office and had my prescriptions sent to another pharmacy in the area. BTW Hannah some pharmaceutical companies DO OFFER DISCOUNT CARDS!

Walmart Pharmacy located in Sykesville, MD 21784. Over the past couple of years the pharmacy has given the wrong drug, substituted drugs without consent, charged incorrect prices, and will not transfer prescriptions to another pharmacy.

I would not recommend this program to anyone. The representatives never solve the issue when you call for help. This is worthless and more trouble than it is worth. Don’t ever use Walmart mailing Pharmacy.

I can’t count how many times I’ve had issues with Walmart Pharmacy. I used to believe it was one particular story but now I realize, it’s probably some backwards protocol being employed. My life depends on certain types of medication and for the past year or so, every time I’ve gone to renew a prescription, I get the ring-around and it is never a smooth process. Just recently, I tried to renew one of the medications and was first told it was too soon and to wait a week (Jan. 15th). That day comes around and I renew again and get a notification that my medicine was ready so I go to the pharmacy and get told that it once again was too early and to wait another week (Jan. 22nd). I was annoyed because that was what I was told the week prior but figured it was an insurance issue (not the first time). So I wait til that date and then go to once again pick up my medicine after they sent yet another notification saying it was ready and was told it was out of stock.

My health has been cursed at such a young age. Now I get to live but I am on medication for the rest of my life. I am currently in between jobs and they helped me find a medical card discount for my prescriptions. My funds are very low, this helps out so much.. Thank you. ❤️

Truly for the most part the staff and pharmacists at Walmart are phenomenal caring people. Unfortunately there is 1 pharmacist, a ** female 40s blondish brown hair who is just worthless! Horrible customer service and a complete ignorance on drug interactions and history. She would usually probably go unnoticed but unfortunately for her the rest of the staff at grant and alvernon are of such high regard her poor performance and knowledge shoves it pungent stank right in your face! I know this is a crooked pharmaceutical system but there is still room to be caring and helpful!!

Every prescription sent in from the Dr, they never have my medication in stock. Always out of stock and delays, delays, delays. The last prescription they filled last week was a partial prescription and when I came back to get the rest, because I have Medicaid, I have to wait until I am almost out. Went back today, 3 days early they said, still cannot get it. Not until the 6th... The day after I am out.

Based on what I’ve seen from my local Walmart pharmacy, they never fill prescriptions on time. There is ALWAYS some kind of delay. They treat people who are prescribed pain meds like they are drug addicts. The Pharmacist questions everything about your meds even though they are prescribed by a physician. They will give you the cheapest version of generic medication they can find just to save money. Meanwhile you are left to bear the pain! And Walmart wants to get into the medical field? God help us!

Do not use Walmart Pharmacy for prescriptions. They very rarely get my refills correct. They send me a text that refills are ready for pick then when I call to verify they say that there are no refills or it's a partial refill.

*Twice in one month, bought molded PPRJCK Cheese slice packages. Now today waited since 3pm until 612pm to have my prescription filled. Was only 2x diff small prescriptions from one MD's office & after driving approx 30miles, going to the bank & picking & eating a quick meal, it still wasn't ready & they asked for another 15min or more to fill it. Went shopping at HEB for a cart of groceries across the street & came back. Was finally done.

In line at 1:30, Forest, MS. Both registers busy. Pharmacist says, "We are closing for lunch. You will have to come back at 2." I said, "I can’t just pick up 1 prescription, I’m already here." She said, "No. Come back 2." I left, cried, daughter needed meds. I came back at 2, got meds and asked how I can change pharmacies.

My insurance switched me to Walmart mail order pharmacy and Walmart dropped the ball. They saw I was a new customer and never contacted me to make sure my information was correct. When I did not receive my medication I called and they said, "We see here where we were supposed to contact you and never did." They promised to overnight me my medicine and it never came. Called back 2 weeks later and they, "Sorry there was an issue with the insurance and we never called to get it fixed." Long story short do not trust Walmart with your mail order prescriptions.

I was a senior citizen customer of WalMart Pharmacy on 7th St Joplin Mo, and have been for two years, and I have no deductible policies but WALmart Pharmacy continued to charge me a service fee, I complained to the Missouri Attorney General's office and come to find out since I live in Kansas Walmart turned all my billing into KANCARE (I live in Kansas) thus Kancare the Medicaid supplemental paid for my prescriptions, which is odd, because Medicare is supposed to pay for the prescriptions, thus leaving me short on the bill and allowing Walmart Pharmacy to charge me a service fee, and any shortage was supposed to be covered by my United Health care, but Walmart Pharmacy would only submit to KANCARE, and I found out that KanCare paid faster. Well that left me owing WalMart Pharmacy money, all because Walmart wanted to be paid fast, and didn't care if I got billed. Walmart Pharmacy get only one star, no more.

I got a prescription for **. I'm type 2 diabetic. I waited almost two weeks until I called. It's been miserable since.. They claim after all these years of using Walmart, that they don't have my correct address. So they just dont care and don't fill it! They dont care if i have my medicine! They never called me, never contacted Me, and according to the pharmacist, would never be contacted for that! They didn't even know my prescription existed!

After taking almost 2 weeks to get a prior authorization, I go to pick up my rx and they say they have to order it come back tomorrow. I go back and they “forgot to order it”. This repeated 3 times and then the prior auth that took 2 weeks to get magically got lost and they wanted to start this bull all over again. When explaining that it’s been almost 4 weeks at this point and I’ve had to reschedule not only a dr appointment but now a procedure because of this. Their response was “ok and?”

Really sucky service, they made me pay 80 dollar cause they were too lazy to use my RX #. Need to fire those persons and get someone that really do want to work and be polite with customers. They really do suck.

Tried to call a local Wal-Mart to transfer my RX from out of state. Just bought a home. They told me I would loose all my refills and would have to go see a local Dr to get any refills... Now I am a type 1 diabetic and went to see my Dr before I left. I get here and they won't transfer them from out of state. These are NOT controlled substance. It's a Dexcom G6 transmitter and sensor along with Insulin... Never will I shop at Wallieworld again

I decided to give my prescription business to the local Walmart rather than to the local medical center. However, in the past several months, they have underperformed in terms of filling my prescriptions on a timely basis. They never have the medications in stock. They never plan ahead to ensure that refills are made timely. Even after I called the pharmacy one week ahead of schedule to remind them to have my prescription ready - it was not in stock when I called for the refill. I was told they gave my medication to another customer. I don't plan on using them in the near future. They don't deserve my business.

I have NEVER experienced such a horrific pharmacy in my lifetime! I have been filling the same prescriptions for over 10 years and have NEVER had a single problem. But Walmart pharmacy tells me they need a prior authorization # and a letter of diagnosis to fill my pain medication and that insurance would not cover it (it has always covered it). So I've went back and forth between them and my doctor for over a week and today they tell me I'm only "allowed" to get 15 of the 60 that's written on my prescription and that if I filled the 15 I would lose the rest of the prescription!? Do what!?

My doctor sent in a prescription for ** 12.5. The pharmacy tell me it needs a diagnosis code. She have to contact my doctor. I told her that prescription had a diagnosis code. She lied, she called my doctor asking for lab results and prior authorization. No that is not a pharmacist business and I will never allow them to see any labs of mine. Transferred my prescription and all my grandkids.

I was so happy with the customer service I received from Becky. Thank you. It means a lot when you are treated awesome. Way to go Walmart....please acknowledge Becky in every way you can. She expedited one of my medications which was due on Wed the 24th of May. These are heart medications which I really need.

I did a Walmart order for pick up on April 8th. On April 13th they debited my account for 107.38. Again on April 13th they debited my account for 107.38. I spent 2 days on the phone, email, and chat. Sent them all the documentation from my bank. They will not refund my money. They told me file a dispute with my bank. Now I have to take off work, go shut off my debit card, file a dispute. They are allowed to fraudulently steal from people and I have to pay the consequences.

Walmart Market Pharmacy in Northport, AL: IDK the name of the Asian pharmacist, but that's the only way I know to be specific about who. Every time I take scripts there, it's fine. But let me take a narcotic script there & you can see how she changes. She will talk loud about how this is a narcotic, IDK if we can fill or we don't have any of that, or narcotics make people drowsy.

I unfortunately have CVS Caremark. Considering their auto-deny policy and overpriced prescriptions, I use Wal-Mart and ask for best cash price. Their people are friendly and usually outgoing to help with any problems I have, AND they offer BEST CASH PRICE on prescriptions. This is a sure win and you will be satisfied by their service.

I have a hard time comprehending how bad the experience can be in 2023. On hold for more than 40 minutes to refill a prescription because I need to change the credit card I have on file. Not sure if I will ever connect with anyone or if it will go on forever. It cannot tell me how long the wait is estimated to be. There is an option to get a call-back. I tried it, but it put me on hold for the callback system! After a long time waiting I hung up and re-called for the original wait. What's the point of waiting to schedule a call-back, the point is not to wait! I tried logging in online to do the same things but there is no option to change payment credit card. I cannot even refill the prescription online, it says to call the phone number. There is an option while on hold to leave a voicemail by pressing 1, but it doesn't work either. Really??

Went to Walmart with a prescription for my husband after just leaving the hospital, was told they couldn't read it so they couldn't fill it. We're in Florida so we then took the same prescription to Publix supermarket where they promptly and very kindly had no issue reading the prescription and filling it. Spoke with the doctor's office and was told it's at the discretion of the pharmacist if they have an issue with a prescription for any reason. Absolutely ridiculous and just shows how little Walmart pharmacist care. You could clearly see my husband was standing there with the neck brace, bands on his arm from the hospital as well as covering from two IVs. If a pharmacist at that point cares that little then I will never be back! I am moving all of his prescriptions away from Walmart.

I was to pick up a medicine for my wife and Walmart prepared the wrong one. I have to drive more than 5 miles, and Walmart has to delay and I had to come back in the afternoon? When the medicine was supposed to be available the day before. I have to agree with one of the reviews that it is not being laid back, it is laziness pure and simple.

If I could rate this store lower than 1-star I would. The attitudes are lazy, not laid back. John, the store manager is disingenuous when engaging on serious issue with the pharmacy concerning anti-epileptic medication or holding employees accountable. Walmart pharmacy's lax attitude in medication coordination is appalling and borderline negligent. The store's attitude reflects that of the manager. Buy your shower curtain there, but leave your pharmaceutical concerns to the professionals who are NOT affiliated with Walmart. Your health is too important and their attitude towards life and death medical issues is lazy and apathetic. Save yourself!

Walmart pharmacy on Tidewater Drive in Norfolk VA. One of her pharmacist stated my prescription would be done at 5pm. She talked to me any kind of way and then spoke with other customers about me & the situation while I'm still at the counter. I said, "All you have to do is apologize and keep it going." She says, "I'm not apologizing for ** I ain't done." Plus she spoke to me across the counter the entire time.

These people keep giving me the WRONG medication for my thyroids. I tell them everytime I have my meds refilled that I only take (**) Not ** because they don't seem to work with my body as (**) Does and yes there is a difference. I know this because I'm the one taking these pills. My thyroids gets out of control with this generic mess and my doctor can back that up! I've informed Wal-mart Pharmacy of this on several occasions and it makes no sense that everytime I go to have my prescription filled, that I have to continue to go through the same problem over and over...

I have have chronic pain, and have had surgery. I get a Schedule I medicine, and have gotten it for the last 5 years. I have prior authorization from my insurance. Now they are saying I need to tell them my diagnosis for the medicine. They said it’s been their policy for a few years. Today they want to enforce it on my prescription. After going round and round with the pharmacist, they filled it within 15 minutes of the call. I filed a complaint with the corporate office; waiting on a call back. I went there, and they were giggling ; just like when I was on the phone. The tech just looked at them for a few minutes before coming over, and she was rude. They played the game of having my prescription behind the counter, and the pharmacist had to give the rude tech the bag. She took her time again, and was rude.

My doctor called in a prescription on April 7, 2022. The next day I got a text message saying the order was delayed for price check. I called pharmacy on April 14 to find out why order still wasn't filled. I was told they were working on it and was even quoted a price. The next day I got a text saying they were out and would have to order the product. Pharmacy called me on April 18 and asked if I still needed the meds. I said yes. She said they were out of the product and would have to order it. It is now April 27 afternoon and I'm still waiting.

After being prescribed a medication that my normal pharmacy (Walgreens) didn't have on hand & would not look to see if other Walgreens in the area had it either...I went on a hunt for it myself. Having contracted shingles and in immense pain, I called up every pharmacy & grocery store within a 30-mile radius to find antiviral eyedrops since my eye was surrounded & it could cause permanent eye damage if the virus were to spread to my eye. My local Walmart pharmacy was my last call.

I have a 17 yr old autistic child who takes meds. Is on Medicaid and last yr I had no issues with Walmart. His insurance paid for them. This yr one of his meds they told me would be 96 one would be 76 and one 21. A person on Medicaid normally cannot pay that much money for medicine. Would have had no issue with being on the 4.00 list. I switched over to Hy-Vee pharmacy. Same exact meds and his insurance paid for all. Will not use Walmart pharmacy again

They did not send my script and didn’t notify me that I needed refills. I called and was given different directions each time I called and I’m still without my meds. I wish my insurance never chose Walmart for my home delivery.

Came to pick up husband's meds in drive through 10 minutes before they are supposed to close for lunch. The pharmacy tech got my meds and took my bank card and driver's license and walked away without handing my meds or bank card. And walked away and went to lunch. Left me sitting waiting in the drive through. Never came back. I had to go park and go inside to customer service and ask for store manager. I explained what happened. She took me to get pharmacist which was on her lunch. She stated she was upset because I interrupted her lunch. I explained I needed my card and meds and was left in drive through. And that that was very unacceptable customer service. I called corporate of Walmart and haven't heard anything from them. I have been told they will call me.

First time I got yelled at. I was asking the pharmacist a question and she proceeded to yell at me saying, "You can't just come here and expect your prescription to be here every week" when all I was doing was ask her a question about the amount of the prescription and then today I'm waiting in line because they are closed for lunch but the line was so long so I waited on the side. So when the last person that was in front of me was done someone got in front of me and cut me off so I waited and then I got in front with a pharmacist and she looked at me all mad because she thought I was cutting people and I told her, "I've been here before the last person you seen. I would never call anybody off" but I'm giving her my license as I say that and then she's yelling starts yelling saying, "What do you want? You just giving me your license. What do you want?" So I'm telling her I want my prescription.

I have been getting my medications from Walmart pharmacy store no. 1998 Skokie IL. for more than 5 years, always I am having a great service from this pharmacy and they treat my like I am the most important patient. The pharmacists and the technicians are very kind, friendly and professional. I really appreciate their help and concerns.

Pharmacists at my local Walmart take a personal interest in my health. They take time to discuss my prescriptions and health issues with me especially if they sense a problem. Most every pharmacy associate is knowledgeable and caring. I'd stand in line there any day rather than deal with an impersonal online pharmacy.

Not that you have much choice in who specialty prescriptions are processed through, but they are awful. My wife's employer just switched to them 1/1/21. I have had the same call at least 4 times over and over again to get my needed injection in time. I am told it is being processed just to get repeat calls about the same thing days later. I WAS PROMISED IT WOULD BE DELIVERED TO DOCTOR TUESDAY. Just got called again today Thursday to process meaning it will not be there on time. Lackadaisical and no concern about the health impact of this needed shot. Said it was held up for $5 co-pay that by the way we authorized and provided information for twice previously. Not looking forward to dealing with these knuckleheads every 12 weeks.

My insurance only reimbursed specialty drugs through them, so I had to fill here for about 2 years. Every month you have to call in and speak to a rep who transfers you to a pharmacist who second guesses the doctor’s prescription. Sometimes you have to get your prescription resent because they do not keep good records of what happened in months prior. Then you get transferred back to the reps who rehash everything like you did not just spend an hour on the phone and schedule delivery. No other pharmacy is this bureaucratic and incompetent.

WalMart is huge but still their pharmacy workers treat you like you are the most important patient, getting the right meds to you on time and at the best price.

Everyone in Huntsville AR Walmart are so friendly and helpful. As soon as I walk up someone is coming to the register to help me. They ask questions and give me information on my prescriptions.

I switched from one pharmacy to Walmart years ago and have been with this pharmacy ever since. The customer service is wonderful. The prices have been very affordable now on most of my meds.

I love the lower priced medications compared to many other pharmacies. Usually have medications in stock and quick and friendly service.

Prompt, courteous, informative and supportive. I always feel welcome. Even though they might be very busy, I always feel like they listen and care about my well being.

Very kind, professional pharmacist at our Northport, Alabama Walmart location. My husband and I are retired and on a limited income. They care for us and watch out for us regarding our medications.

Wal-Mart pharmacies offer reduced prices for Military Retired (me). They are easy to locate, offer fast service, and will even call you when your prescription needs refilled (if you want).

The pharmacist tells me whether it would be a good time to get various vaccinations, based on the prescriptions I'm filling that day. In addition to having low prices, the staff cares about customers.

Walmart has discounted me and my family when we need our medicine sometimes when I did not have enough money at the time to pay. Walmart has great service.

They're very flexible; they'll send text when your RX is ready to be filled & ask if you want it filled now or later. Also if you're out of town they'll transfer your script to a store close by.

Often the least expensive, but sometimes a hassle. Door near pharmacy is locked so you have to walk all the way around the store to get to pharmacy. Some techs are nice, other not very friendly.

I like Walmart Pharmacy because they are always friendly, professional, and they also have curbside pickup which is very helpful. I have never had a problem with Walmart pharmacy.

I like Walmart pharmacy because the pharmacists and the cashiers are very friendly. If you have a question they are very polite. If you can not find something they will come out from behind the counter.

I have had mostly a good experience. Usually it's cheapest and not as slow as some of the others not many times I have had any issues.

My local Walmart pharmacy staff is friendly, knowledgeable and helpful. They always provide practical suggestions when picking up a script. They always ask about the family and make you feel special.

Walmart has cheaper medications through my insurance, however the lines are really long sometimes. I do like the drive-through option but again the lines sometimes are long.

I use Walmart Pharmacy for all of my prescription needs. I find the techs to be knowledgeable and friendly. The pharmacies is always available to answer any questions I might have without a long wait.

Walmart is a good pharmacy but many times people are very busy and lines are longer. They go to lunch and close the doors and we have to wait for them to come back. Since that experience I never order.

I called and wanted to transfer my prescription from one location to another, I felt like I was a bother to the woman on the phone, who didn't give me a time, and when I got there over an hour later and was speaking with the pharmacist the women next to her jumped in and once again gave her attitude. The ONLY reason I use Walmart pharmacy is because Walgreens no longer accepts my insurance. The prescriptions are NEVER ready when they say that they will be. Very disappointed! I would rather change my insurance company than to continue to use Walmart!

I have all of my prescriptions filled at Walmart Pharmacy. They call and email me when they are running low or ready to pick up. Prices there are the best around and service is great.

Family member had hospital stay; when returning home, stop to fill scripts. Those folks at my Walmart Pharmacy took care of me. Made sure I knew about scripts for my family member. They are Great!

My local Wal-Mart Pharmacist are difficult to get a hold of. They do not call back, so it's really hard to get a hold of the prescription. Dealing with this made me consider RX by mail.

The price is right. They are helpful in giving advice. They provide vaccinations and make it easy to get them. Usually, wait times are relatively short.

I love using my Walmart Pharmacy. They make it easy to call in to do a prescription refill and usually have the prescriptions I need in stock. Thank you Walmart Pharmacy.

My prescriptions are always ready when promised. It only takes a day or two to get any thing that is not in stock. All personnel are professional and friendly. Several even address me by name.

The pharmacists thoroughly explain all medications and how to use. If I have additional questions they answer them and will research to be entirely sure. I've had immunizations, too.

The check out experience is normally good at the Walmart Pharmacy. Sometimes there is a line and they never open a second register.

Always friendly, in person or on the phone. Good to check medicines and costs- or see if doctor will renew subscription if no refills.

I meant to give them a five-star rating previously. Great Pharmacy. Like how the pharmacist comes and talks to you when you have a new medication. That way you can talk to him/her about your allergies.

I have always been satisfied with the service at Wal-mart pharmacy. Friendly staff, comfortable wait times and always quality meds.

Wal-Mart's prices are cheaper. They have good technicians and the pharmacist goes over your medications with you before you check out.

Good prices but too much turnover of staff, many times they didn't have what I needed, and too long to get it. Wait time too long.

When I ran out of my BP meds, Walmart Pharmacy in Bellmead, Texas they gave me enough to last until they could fill my prescription. Great pharmacy!

Nice, attentive, respectful, However I have to continually check meds to make sure getting correct generic, their system doesn't allow for notes, reminders.

No one can match Walmart's pharmacy prices. Plus with the walmart app you can renew your prescriptions, prepay for them and bypass the line to pick them up.

Pharmacist is very personable and I’ve grown to trust his knowledge and expertise when changing prescriptions or when I have questions about any medications I’m taking.

I'm alerted when my prescriptions are ready by text to my phone which makes it very convenient. When I arrive, the customer service is top drawer. The pharmacists and their assistants are courteous.

Walmart is everywhere. They are quite well staffed. If I am in Ohio, they can fill the Rx. My home store is in Casa Grande. Fast, knowledgeable people. Got my Rx in El Centro, even!

Very good pharmacy. The only issue was having to wait for almost a week for them to actually get the medication that was prescribed. The pharmacist was very thorough with reviewing the medication.

Walmart's customer service is impeccable, their pharmacists take time out to speak with you about any concerns, and their costs are lowest under any insurance.

I’ve been using Walmart pharmacy for several years now and I have never had a problem with them. I also get my annual flu vaccine. I am on Medicare now and pay very little for my meds.

Our experience with the pharmacy usually include waiting for a prescription. Even if this is simply a pickup there is usually a wait involved. There have been times of pricing inaccuracies.

The pharmacists are knowledgeable, friendly and very helpful. I asked them numerous questions and they do their best to answer as thoroughly as possible, with options of other products.

I love Wal-Mart pharmacy because of the price of prescriptions plus they readily take Good RX without any problems. Almost always my meds are available.

Walmart in my neighborhood is very slow to get pen needles. But I found that if I go to the neighborhood Walmart in Sugarland they would accommodate me. I don't understand that.

I've never had a problem with my local Walmart pharmacy. They've always worked with me and helped me when my doctor overbooks himself and it's hard to get an appointment with him.

Great service, reminders of when prescriptions are due, they will FedeX your prescriptions if desired at no charge, drive through service, they will call your doctor if a prescription has expired.

They've always worked with me getting my meds done, customer service is the best. They order ahead so I don't have to wait. Great delivery service.

I love the early hours for seniors because of covid-19. And they have been much more responsive in the new procedures they've implemented to address that. Their text messaging follow-up has been great.

I pick up my husband’s prescriptions at the Walmart pharmacy every month. When I called in for refills or inquire about Physician’s sending the prescription over, the pharmacists are polite. Kind.

I would choose Wal-Mart 10 times over. Their $4 program has saved me thousands over the years. Wal-Mart employee was the first to tell me about DrugRX to help me save when I lost my insurance.

Walmart does not have a drive thru pharmacy nor do they offer home delivery. Often times you stand in line 20 minutes or more to pick up a prescription as they only have one person at the desk.

My Pharmacist is very cognizant of my needs, quick to warn me about interactions and special instructions. They fill my prescriptions very quickly and the prices are great.

Walmart pharmacist was very helpful & patient when I called to see if they had the drugs I needed & if they took the RX card-Since I had no insurance. She went out of her way to help me.

It's just easy to use and often inexpensive. I always go to Walmart for something from food to clothes to oil changes, so why not get my medicine. But honestly I can't afford to go to the doctor.

I have been getting my prescriptions from Walmart for over a year now and I have had great service from them. The only thing that happens is it does take a little longer than it should do to complete.

They open late. They put back medicine early. There will be a half dozen workers chatting while only one works. They don't care about customers at all. I wish my insurance worked elsewhere.

The Pharmacist is great. Very professional and knowledgeable. Has a great personality and seems to care about his clients.

They are fast, efficient, and friendly. Not only that, they have managed customer and employee safety during the virus outbreak exceptionally well!

I’ve used Walmart for far too long. Quite a few times they are out of my medication. I had to wait. Now I’m going to use CVS since my Ins. Co prefers CVS. I have to see my doctors to change scripts.

I never have any problems or issues at Walmart. The pharmacist is available to answer questions. If there is any possible interactions with other medications they let you know.

Walmart has been my pharmacy for years. The pharmacy staff are very efficient and caring also very informative on the medications. And they're also very reasonable.

Since I do not have insurance I must watch every penny that goes out the door. Sam's prices are a lifesaver! I use them for everything including vaccinations. The staff is tops in the industry!

They closed pharmacy doors at 1:30 with people in line. Refused to hand meds over counter. When told I had to wait 30 mins, I sat down. They came out and took the chair, still refused to hand meds. Laughed for 5 mins after they were supposed to reopen at all of us waiting.

I was forced to switch pharmacies when I was put on Medicaid. I was very disheartened. The only pharmacy that carries my medication is Wal-Mart in my town. I had used them before and didn't like them. One pharmacist literally hit on my husband when he went to get my script twice! The medication is always old. It has No snap to it. ** and any pill when fresh or kept right should snap and be fresh. I would get my script and it would crumble when I went to snap it in half. I mean crumble into pieces! No snap. Also when I took it and take it now it has lost potency. I'm literally laying on the couch like I took nothing. Very annoying. The sad thing is I'm stuck with these old pills all month! I had this problem then years ago and have this problem now all over again.

I am quarantined in Nh but usually live in MA. The Walmart pharmacy would not mail me my prescription even though we are in a PANDEMIC and on lockdown. So, after pulling teeth, and a ton of reps who "didn't have any answers", I have it sent to a NH location, and then, the walmart in NH almost tripled the cost of the prescription. Walmart does not care that we are on lockdown and is making it impossible for me to get a much needed medication. My only option at this point is to pay 3x the amount for it. Greedy disgusting thing to do to people during a pandemic when they know most of us are out of jobs. WOW. GREAT JOB WALMART.

Hello all, I am posting a different kind of review about my pharmacy here.... I use Walmart Pharmacy for my prescriptions, and have asked them repeatedly to stop having an automated robo call sent to me every time I request a refill, but they will not do so. Despite the fact that every single time I contact the pharmacy, and ask to be removed from this feature.

I go out of my way to go to this Wal-Mart but the action of the pharmacy today has left me outdone! At 4:48, I received a message that the COUGH medicine I have been waiting for since Thursday, because given that COVID-19 is primarily a COUGH, Wal-Mart, a pharmacy that I go to because I can get medicine there for less than 1/4 what it costs, with insurance, at the nearest pharmacy, let the COUGH MEDICINE supply run out, knowing, because they told me so when I called, that there would not be another delivery for 5 days.

I called Wal-Mart Pharmacy customer service this morning to find out about your prescription medicine delivery service because I am disabled and my family is in the high risk category for COVID-19. I got the rep on the phone and asked her about this and she said I had to call my insurance company and then my doctor so they can set up an account, which is fine, but the script has already filled, and is waiting at the store. I just needed it delivered. So I asked her what I could do to get it today.

Through with Walmart Pharmacy. Lately my medications are on backorder more and more frequently. Even common medications such as blood pressure medicine. Now I have developed shingles in my right eye. Eye Dr called in a prescription eye gel. Now, this is serious, I could suffer permanent damage to my eye if not treated soon enough. It's now been 5 days since my prescription order was placed. They say it is on backorder. I was lucky enough that the Dr. had a couple of samples, but she gave me the last two and I only have enough for today's dosage. I don't believe this "backorder" excuse. It's walmart, they are not willing to employ enough people to get the job done. That being said I intend to call them today and tell them to just transfer that $474 medication to CVS.

I dropped off 3 prescription on Tuesday 01/21/20, two were filled, one did have a diagnosis code. The third one they said had no diagnosis code. So I called the doctor office. The pharmacy said they faxed the doctor office. So Wednesday I called the doctor office left message. Thursday I called the doctor office left message. Friday I called the doctor office. Explained the issue. So I finally got through. They called the pharmacy with the diagnosis code. Now I go online to check status. Medication not in stock. We will contact you in 1 to 2 days, that was Friday. Today is Sunday 01/26/20. Now wouldn't you think they would order the medication prior to Friday.

After my first visit to a Pain Clinic, I took a prescription to Walmart for a narcotic. I’ve taken narcotics before after surgeries and I’ve never had problems before. When I’m not in pain, I just don’t take pain medicine. Walmart’s pharmacy staff made me feel like a junkie with all the questions about what it was for and why I went to that particular pain clinic! They initially sent the prescription back to me by my husband after I was told on the phone, by the pharmacist, that he would fill it and after he or somebody wrote back pain on my actual prescription.

Took my script in to be filled, the woman tech said she could fill my script, all the while looking at her computer. She told me to come back in an hour. When I went back in two hours she handed me my script and said she could not fill it. This woman is playing God as there were enough meds to fill my script. She is rude and talks down to people. Many complaints have been lodged against her to the now departed Pharmacist who was demoted and relocated.