Wal-Mart Pharmacy

Wal-Mart Pharmacy Reviews

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Wal-Mart Pharmacy Reviews

Stars Rating

  • 12%
  • 0%
  • 0%
  • 16%
  • 72%

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    How do I know I can trust these reviews about Walmart?
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    Page 3 Reviews 35 - 235
    Punctuality & Speed

    Reviewed Oct. 12, 2022

    Went to Walmart with a prescription for my husband after just leaving the hospital, was told they couldn't read it so they couldn't fill it. We're in Florida so we then took the same prescription to Publix supermarket where they promptly and very kindly had no issue reading the prescription and filling it. Spoke with the doctor's office and was told it's at the discretion of the pharmacist if they have an issue with a prescription for any reason. Absolutely ridiculous and just shows how little Walmart pharmacist care. You could clearly see my husband was standing there with the neck brace, bands on his arm from the hospital as well as covering from two IVs. If a pharmacist at that point cares that little then I will never be back! I am moving all of his prescriptions away from Walmart.

    Reviewed Sept. 8, 2022

    I was to pick up a medicine for my wife and Walmart prepared the wrong one. I have to drive more than 5 miles, and Walmart has to delay and I had to come back in the afternoon? When the medicine was supposed to be available the day before. I have to agree with one of the reviews that it is not being laid back, it is laziness pure and simple.

    Staff

    Reviewed July 22, 2022

    If I could rate this store lower than 1-star I would. The attitudes are lazy, not laid back. John, the store manager is disingenuous when engaging on serious issue with the pharmacy concerning anti-epileptic medication or holding employees accountable. Walmart pharmacy's lax attitude in medication coordination is appalling and borderline negligent. The store's attitude reflects that of the manager. Buy your shower curtain there, but leave your pharmaceutical concerns to the professionals who are NOT affiliated with Walmart. Your health is too important and their attitude towards life and death medical issues is lazy and apathetic. Save yourself!

    Staff

    Reviewed July 20, 2022

    Walmart pharmacy on Tidewater Drive in Norfolk VA. One of her pharmacist stated my prescription would be done at 5pm. She talked to me any kind of way and then spoke with other customers about me & the situation while I'm still at the counter. I said, "All you have to do is apologize and keep it going." She says, "I'm not apologizing for ** I ain't done." Plus she spoke to me across the counter the entire time.

    Verified purchase
    CoverageStaff

    Reviewed July 6, 2022

    These people keep giving me the WRONG medication for my thyroids. I tell them everytime I have my meds refilled that I only take (**) Not ** because they don't seem to work with my body as (**) Does and yes there is a difference. I know this because I'm the one taking these pills. My thyroids gets out of control with this generic mess and my doctor can back that up! I've informed Wal-mart Pharmacy of this on several occasions and it makes no sense that everytime I go to have my prescription filled, that I have to continue to go through the same problem over and over...

    I spoke with my insurance provider who also agrees with me and stated that my Insurance does cover the (**) Wal-mart has you paying for the prescription and once you get them, that's when you realizes you have the WRONG MEDS and they don't take them back. The customer is out of their money and stuck with meds that does not HELP their medical condition at all. They're playing games with peoples' lives and is causing more HARM than help! I have spoken with ** at the store located at 3871 West Main Street Dothan Al, 36305 (334)-547-6507.

    Customer ServiceStaff

    Reviewed May 18, 2022

    I have have chronic pain, and have had surgery. I get a Schedule I medicine, and have gotten it for the last 5 years. I have prior authorization from my insurance. Now they are saying I need to tell them my diagnosis for the medicine. They said it’s been their policy for a few years. Today they want to enforce it on my prescription. After going round and round with the pharmacist, they filled it within 15 minutes of the call. I filed a complaint with the corporate office; waiting on a call back. I went there, and they were giggling ; just like when I was on the phone. The tech just looked at them for a few minutes before coming over, and she was rude. They played the game of having my prescription behind the counter, and the pharmacist had to give the rude tech the bag. She took her time again, and was rude.

    No speaking to the pharmacist this time; which they say is their policy, and it was just given to me. No trying to push their agenda and **. Oh I don’t get my prescription each month, since I don’t take it often. Just horrible service. If I could get my prior authorization switched to a different pharmacy, I’d do it. I already was able to switch my other prescriptions to their competition.

    Customer ServicePrice

    Reviewed April 20, 2022

    My doctor called in a prescription on April 7, 2022. The next day I got a text message saying the order was delayed for price check. I called pharmacy on April 14 to find out why order still wasn't filled. I was told they were working on it and was even quoted a price. The next day I got a text saying they were out and would have to order the product. Pharmacy called me on April 18 and asked if I still needed the meds. I said yes. She said they were out of the product and would have to order it. It is now April 27 afternoon and I'm still waiting.

    Customer ServicePunctuality & SpeedStaff

    Reviewed April 4, 2022

    After being prescribed a medication that my normal pharmacy (Walgreens) didn't have on hand & would not look to see if other Walgreens in the area had it either...I went on a hunt for it myself. Having contracted shingles and in immense pain, I called up every pharmacy & grocery store within a 30-mile radius to find antiviral eyedrops since my eye was surrounded & it could cause permanent eye damage if the virus were to spread to my eye. My local Walmart pharmacy was my last call.

    The pharmacist was the ONLY one who offered to check other locations for it and was able to locate it for me about 25 minutes away. After that Walmart pharmacy requested a transfer from Walgreens while I was on the phone with them, it still took 5 phone calls from me, 2 faxes from Walmart & 1 phone call from Walmart to finally get the prescription transferred. The Walmart pharmacists were very friendly, thorough, & helpful the entire time even though they were extremely busy.

    Reviewed Feb. 2, 2022

    I have a 17 yr old autistic child who takes meds. Is on Medicaid and last yr I had no issues with Walmart. His insurance paid for them. This yr one of his meds they told me would be 96 one would be 76 and one 21. A person on Medicaid normally cannot pay that much money for medicine. Would have had no issue with being on the 4.00 list. I switched over to Hy-Vee pharmacy. Same exact meds and his insurance paid for all. Will not use Walmart pharmacy again

    Customer Service

    Reviewed Dec. 29, 2021

    They did not send my script and didn’t notify me that I needed refills. I called and was given different directions each time I called and I’m still without my meds. I wish my insurance never chose Walmart for my home delivery.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 29, 2021

    Came to pick up husband's meds in drive through 10 minutes before they are supposed to close for lunch. The pharmacy tech got my meds and took my bank card and driver's license and walked away without handing my meds or bank card. And walked away and went to lunch. Left me sitting waiting in the drive through. Never came back. I had to go park and go inside to customer service and ask for store manager. I explained what happened. She took me to get pharmacist which was on her lunch. She stated she was upset because I interrupted her lunch. I explained I needed my card and meds and was left in drive through. And that that was very unacceptable customer service. I called corporate of Walmart and haven't heard anything from them. I have been told they will call me.

    Customer ServiceStaff

    Reviewed June 22, 2021

    First time I got yelled at. I was asking the pharmacist a question and she proceeded to yell at me saying, "You can't just come here and expect your prescription to be here every week" when all I was doing was ask her a question about the amount of the prescription and then today I'm waiting in line because they are closed for lunch but the line was so long so I waited on the side. So when the last person that was in front of me was done someone got in front of me and cut me off so I waited and then I got in front with a pharmacist and she looked at me all mad because she thought I was cutting people and I told her, "I've been here before the last person you seen. I would never call anybody off" but I'm giving her my license as I say that and then she's yelling starts yelling saying, "What do you want? You just giving me your license. What do you want?" So I'm telling her I want my prescription.

    I am so tired of getting yelled at every time I go to that place. I don't know who they think they are but if they lack common sense and if they cannot work with the public then they need not to have that job. It is embarrassing being yelled at in front of everyone and for no reason and then to make matters worse she thought I was gone and I was waiting and listening to her and she was laughing at me with the next customer. This is the pharmacy in North Dartmouth Massachusetts. That's what happens when you go there.

    Staff

    Reviewed May 26, 2021

    I have been getting my medications from Walmart pharmacy store no. 1998 Skokie IL. for more than 5 years, always I am having a great service from this pharmacy and they treat my like I am the most important patient. The pharmacists and the technicians are very kind, friendly and professional. I really appreciate their help and concerns.

    Staff

    Reviewed March 17, 2021

    Pharmacists at my local Walmart take a personal interest in my health. They take time to discuss my prescriptions and health issues with me especially if they sense a problem. Most every pharmacy associate is knowledgeable and caring. I'd stand in line there any day rather than deal with an impersonal online pharmacy.

    Customer ServicePunctuality & SpeedProcess

    Reviewed Jan. 28, 2021

    Not that you have much choice in who specialty prescriptions are processed through, but they are awful. My wife's employer just switched to them 1/1/21. I have had the same call at least 4 times over and over again to get my needed injection in time. I am told it is being processed just to get repeat calls about the same thing days later. I WAS PROMISED IT WOULD BE DELIVERED TO DOCTOR TUESDAY. Just got called again today Thursday to process meaning it will not be there on time. Lackadaisical and no concern about the health impact of this needed shot. Said it was held up for $5 co-pay that by the way we authorized and provided information for twice previously. Not looking forward to dealing with these knuckleheads every 12 weeks.

    Customer ServiceStaff

    Reviewed Jan. 13, 2021

    My insurance only reimbursed specialty drugs through them, so I had to fill here for about 2 years. Every month you have to call in and speak to a rep who transfers you to a pharmacist who second guesses the doctor’s prescription. Sometimes you have to get your prescription resent because they do not keep good records of what happened in months prior. Then you get transferred back to the reps who rehash everything like you did not just spend an hour on the phone and schedule delivery. No other pharmacy is this bureaucratic and incompetent.

    PricePunctuality & SpeedStaff

    Reviewed Oct. 17, 2020

    WalMart is huge but still their pharmacy workers treat you like you are the most important patient, getting the right meds to you on time and at the best price.

    Staff

    Reviewed Oct. 17, 2020

    Prompt, courteous, informative and supportive. I always feel welcome. Even though they might be very busy, I always feel like they listen and care about my well being.

    Punctuality & Speed

    Reviewed Oct. 17, 2020

    I love the lower priced medications compared to many other pharmacies. Usually have medications in stock and quick and friendly service.

    Staff

    Reviewed Oct. 17, 2020

    Everyone in Huntsville AR Walmart are so friendly and helpful. As soon as I walk up someone is coming to the register to help me. They ask questions and give me information on my prescriptions.

    Customer ServicePrice

    Reviewed Oct. 17, 2020

    I switched from one pharmacy to Walmart years ago and have been with this pharmacy ever since. The customer service is wonderful. The prices have been very affordable now on most of my meds.

    Staff

    Reviewed Oct. 16, 2020

    Very kind, professional pharmacist at our Northport, Alabama Walmart location. My husband and I are retired and on a limited income. They care for us and watch out for us regarding our medications.

    Reviewed Oct. 16, 2020

    Walmart has discounted me and my family when we need our medicine sometimes when I did not have enough money at the time to pay. Walmart has great service.

    Customer Service

    Reviewed Oct. 16, 2020

    Wal-Mart pharmacies offer reduced prices for Military Retired (me). They are easy to locate, offer fast service, and will even call you when your prescription needs refilled (if you want).

    PriceStaff

    Reviewed Oct. 16, 2020

    The pharmacist tells me whether it would be a good time to get various vaccinations, based on the prescriptions I'm filling that day. In addition to having low prices, the staff cares about customers.

    Staff

    Reviewed Oct. 15, 2020

    I like Walmart Pharmacy because they are always friendly, professional, and they also have curbside pickup which is very helpful. I have never had a problem with Walmart pharmacy.

    PriceStaff

    Reviewed Oct. 15, 2020

    Often the least expensive, but sometimes a hassle. Door near pharmacy is locked so you have to walk all the way around the store to get to pharmacy. Some techs are nice, other not very friendly.

    Reviewed Oct. 15, 2020

    They're very flexible; they'll send text when your RX is ready to be filled & ask if you want it filled now or later. Also if you're out of town they'll transfer your script to a store close by.

    Reviewed Oct. 15, 2020

    I am very pleased that my local WalMart Pharmacy takes part in a program with a brand name drug that I take on a daily basis. If they did not do that, I would have a difficult time obtaining it.

    Staff

    Reviewed Oct. 14, 2020

    I like Walmart pharmacy because the pharmacists and the cashiers are very friendly. If you have a question they are very polite. If you can not find something they will come out from behind the counter.

    Punctuality & Speed

    Reviewed Oct. 14, 2020

    I have had mostly a good experience. Usually it's cheapest and not as slow as some of the others not many times I have had any issues.

    Customer ServiceStaff

    Reviewed Oct. 13, 2020

    I use Walmart Pharmacy for all of my prescription needs. I find the techs to be knowledgeable and friendly. The pharmacies is always available to answer any questions I might have without a long wait.

    Price

    Reviewed Oct. 13, 2020

    Walmart has cheaper medications through my insurance, however the lines are really long sometimes. I do like the drive-through option but again the lines sometimes are long.

    Staff

    Reviewed Oct. 13, 2020

    My local Walmart pharmacy staff is friendly, knowledgeable and helpful. They always provide practical suggestions when picking up a script. They always ask about the family and make you feel special.

    Reviewed Oct. 13, 2020

    Walmart is a good pharmacy but many times people are very busy and lines are longer. They go to lunch and close the doors and we have to wait for them to come back. Since that experience I never order.

    Customer ServiceStaff

    Reviewed Oct. 12, 2020

    I called and wanted to transfer my prescription from one location to another, I felt like I was a bother to the woman on the phone, who didn't give me a time, and when I got there over an hour later and was speaking with the pharmacist the women next to her jumped in and once again gave her attitude. The ONLY reason I use Walmart pharmacy is because Walgreens no longer accepts my insurance. The prescriptions are NEVER ready when they say that they will be. Very disappointed! I would rather change my insurance company than to continue to use Walmart!

    Customer Service

    Reviewed Oct. 12, 2020

    My local Wal-Mart Pharmacist are difficult to get a hold of. They do not call back, so it's really hard to get a hold of the prescription. Dealing with this made me consider RX by mail.

    Customer ServicePrice

    Reviewed Oct. 12, 2020

    I have all of my prescriptions filled at Walmart Pharmacy. They call and email me when they are running low or ready to pick up. Prices there are the best around and service is great.

    Staff

    Reviewed Oct. 12, 2020

    Family member had hospital stay; when returning home, stop to fill scripts. Those folks at my Walmart Pharmacy took care of me. Made sure I knew about scripts for my family member. They are Great!

    Staff

    Reviewed Oct. 11, 2020

    The pharmacists thoroughly explain all medications and how to use. If I have additional questions they answer them and will research to be entirely sure. I've had immunizations, too.

    PricePunctuality & SpeedStaff

    Reviewed Oct. 11, 2020

    The price is right. They are helpful in giving advice. They provide vaccinations and make it easy to get them. Usually, wait times are relatively short.

    Staff

    Reviewed Oct. 11, 2020

    My prescriptions are always ready when promised. It only takes a day or two to get any thing that is not in stock. All personnel are professional and friendly. Several even address me by name.

    Customer Service

    Reviewed Oct. 11, 2020

    I love using my Walmart Pharmacy. They make it easy to call in to do a prescription refill and usually have the prescriptions I need in stock. Thank you Walmart Pharmacy.

    Punctuality & SpeedStaff

    Reviewed Oct. 10, 2020

    I have always been satisfied with the service at Wal-mart pharmacy. Friendly staff, comfortable wait times and always quality meds.

    Customer ServiceStaff

    Reviewed Oct. 10, 2020

    Always friendly, in person or on the phone. Good to check medicines and costs- or see if doctor will renew subscription if no refills.