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Reviewed Oct. 16, 2020
Walmart has discounted me and my family when we need our medicine sometimes when I did not have enough money at the time to pay. Walmart has great service.
Reviewed Oct. 15, 2020
I am very pleased that my local WalMart Pharmacy takes part in a program with a brand name drug that I take on a daily basis. If they did not do that, I would have a difficult time obtaining it.
Reviewed Oct. 15, 2020
I like Walmart Pharmacy because they are always friendly, professional, and they also have curbside pickup which is very helpful. I have never had a problem with Walmart pharmacy.
Reviewed Oct. 15, 2020
They're very flexible; they'll send text when your RX is ready to be filled & ask if you want it filled now or later. Also if you're out of town they'll transfer your script to a store close by.
Reviewed Oct. 15, 2020
Often the least expensive, but sometimes a hassle. Door near pharmacy is locked so you have to walk all the way around the store to get to pharmacy. Some techs are nice, other not very friendly.
Reviewed Oct. 14, 2020
I have had mostly a good experience. Usually it's cheapest and not as slow as some of the others not many times I have had any issues.
Reviewed Oct. 14, 2020
I like Walmart pharmacy because the pharmacists and the cashiers are very friendly. If you have a question they are very polite. If you can not find something they will come out from behind the counter.
Reviewed Oct. 13, 2020
Walmart has cheaper medications through my insurance, however the lines are really long sometimes. I do like the drive-through option but again the lines sometimes are long.
Reviewed Oct. 13, 2020
Walmart is a good pharmacy but many times people are very busy and lines are longer. They go to lunch and close the doors and we have to wait for them to come back. Since that experience I never order.
Reviewed Oct. 13, 2020
I use Walmart Pharmacy for all of my prescription needs. I find the techs to be knowledgeable and friendly. The pharmacies is always available to answer any questions I might have without a long wait.
Reviewed Oct. 13, 2020
My local Walmart pharmacy staff is friendly, knowledgeable and helpful. They always provide practical suggestions when picking up a script. They always ask about the family and make you feel special.
Reviewed Oct. 12, 2020
I called and wanted to transfer my prescription from one location to another, I felt like I was a bother to the woman on the phone, who didn't give me a time, and when I got there over an hour later and was speaking with the pharmacist the women next to her jumped in and once again gave her attitude. The ONLY reason I use Walmart pharmacy is because Walgreens no longer accepts my insurance. The prescriptions are NEVER ready when they say that they will be. Very disappointed! I would rather change my insurance company than to continue to use Walmart!
Reviewed Oct. 12, 2020
I have all of my prescriptions filled at Walmart Pharmacy. They call and email me when they are running low or ready to pick up. Prices there are the best around and service is great.
Reviewed Oct. 12, 2020
Family member had hospital stay; when returning home, stop to fill scripts. Those folks at my Walmart Pharmacy took care of me. Made sure I knew about scripts for my family member. They are Great!
Reviewed Oct. 12, 2020
My local Wal-Mart Pharmacist are difficult to get a hold of. They do not call back, so it's really hard to get a hold of the prescription. Dealing with this made me consider RX by mail.
Reviewed Oct. 11, 2020
The pharmacists thoroughly explain all medications and how to use. If I have additional questions they answer them and will research to be entirely sure. I've had immunizations, too.
Reviewed Oct. 11, 2020
The price is right. They are helpful in giving advice. They provide vaccinations and make it easy to get them. Usually, wait times are relatively short.
Reviewed Oct. 11, 2020
I love using my Walmart Pharmacy. They make it easy to call in to do a prescription refill and usually have the prescriptions I need in stock. Thank you Walmart Pharmacy.
Reviewed Oct. 11, 2020
My prescriptions are always ready when promised. It only takes a day or two to get any thing that is not in stock. All personnel are professional and friendly. Several even address me by name.
Reviewed Oct. 10, 2020
I meant to give them a five-star rating previously. Great Pharmacy. Like how the pharmacist comes and talks to you when you have a new medication. That way you can talk to him/her about your allergies.
Reviewed Oct. 10, 2020
I have always been satisfied with the service at Wal-mart pharmacy. Friendly staff, comfortable wait times and always quality meds.
Reviewed Oct. 10, 2020
The check out experience is normally good at the Walmart Pharmacy. Sometimes there is a line and they never open a second register.
Reviewed Oct. 10, 2020
Always friendly, in person or on the phone. Good to check medicines and costs- or see if doctor will renew subscription if no refills.
Reviewed Oct. 9, 2020
Wal-Mart's prices are cheaper. They have good technicians and the pharmacist goes over your medications with you before you check out.
Reviewed Oct. 9, 2020
When I ran out of my BP meds, Walmart Pharmacy in Bellmead, Texas they gave me enough to last until they could fill my prescription. Great pharmacy!
Reviewed Oct. 9, 2020
Nice, attentive, respectful, However I have to continually check meds to make sure getting correct generic, their system doesn't allow for notes, reminders.
Reviewed Oct. 9, 2020
Good prices but too much turnover of staff, many times they didn't have what I needed, and too long to get it. Wait time too long.
Reviewed Oct. 8, 2020
Walmart is everywhere. They are quite well staffed. If I am in Ohio, they can fill the Rx. My home store is in Casa Grande. Fast, knowledgeable people. Got my Rx in El Centro, even!
Reviewed Oct. 8, 2020
Pharmacist is very personable and I’ve grown to trust his knowledge and expertise when changing prescriptions or when I have questions about any medications I’m taking.
Reviewed Oct. 8, 2020
No one can match Walmart's pharmacy prices. Plus with the walmart app you can renew your prescriptions, prepay for them and bypass the line to pick them up.
Reviewed Oct. 8, 2020
I'm alerted when my prescriptions are ready by text to my phone which makes it very convenient. When I arrive, the customer service is top drawer. The pharmacists and their assistants are courteous.
Reviewed Oct. 7, 2020
I’ve been using Walmart pharmacy for several years now and I have never had a problem with them. I also get my annual flu vaccine. I am on Medicare now and pay very little for my meds.
Reviewed Oct. 7, 2020
Our experience with the pharmacy usually include waiting for a prescription. Even if this is simply a pickup there is usually a wait involved. There have been times of pricing inaccuracies.
Reviewed Oct. 7, 2020
Walmart's customer service is impeccable, their pharmacists take time out to speak with you about any concerns, and their costs are lowest under any insurance.
Reviewed Oct. 7, 2020
Very good pharmacy. The only issue was having to wait for almost a week for them to actually get the medication that was prescribed. The pharmacist was very thorough with reviewing the medication.
Reviewed Oct. 6, 2020
The pharmacists are knowledgeable, friendly and very helpful. I asked them numerous questions and they do their best to answer as thoroughly as possible, with options of other products.
Reviewed Oct. 6, 2020
I love Wal-Mart pharmacy because of the price of prescriptions plus they readily take Good RX without any problems. Almost always my meds are available.
Reviewed Oct. 6, 2020
Walmart in my neighborhood is very slow to get pen needles. But I found that if I go to the neighborhood Walmart in Sugarland they would accommodate me. I don't understand that.
Reviewed Oct. 5, 2020
They've always worked with me getting my meds done, customer service is the best. They order ahead so I don't have to wait. Great delivery service.
Reviewed Oct. 5, 2020
I love the early hours for seniors because of covid-19. And they have been much more responsive in the new procedures they've implemented to address that. Their text messaging follow-up has been great.
Reviewed Oct. 5, 2020
Great service, reminders of when prescriptions are due, they will FedeX your prescriptions if desired at no charge, drive through service, they will call your doctor if a prescription has expired.
Reviewed Oct. 5, 2020
I pick up my husband’s prescriptions at the Walmart pharmacy every month. When I called in for refills or inquire about Physician’s sending the prescription over, the pharmacists are polite. Kind.
Reviewed Oct. 5, 2020
I've never had a problem with my local Walmart pharmacy. They've always worked with me and helped me when my doctor overbooks himself and it's hard to get an appointment with him.
Reviewed Oct. 4, 2020
I would choose Wal-Mart 10 times over. Their $4 program has saved me thousands over the years. Wal-Mart employee was the first to tell me about DrugRX to help me save when I lost my insurance.
Reviewed Oct. 4, 2020
It's just easy to use and often inexpensive. I always go to Walmart for something from food to clothes to oil changes, so why not get my medicine. But honestly I can't afford to go to the doctor.
Reviewed Oct. 4, 2020
Walmart does not have a drive thru pharmacy nor do they offer home delivery. Often times you stand in line 20 minutes or more to pick up a prescription as they only have one person at the desk.
Reviewed Oct. 4, 2020
Walmart pharmacist was very helpful & patient when I called to see if they had the drugs I needed & if they took the RX card-Since I had no insurance. She went out of her way to help me.
Reviewed Oct. 4, 2020
My Pharmacist is very cognizant of my needs, quick to warn me about interactions and special instructions. They fill my prescriptions very quickly and the prices are great.
Reviewed Oct. 3, 2020
They are fast, efficient, and friendly. Not only that, they have managed customer and employee safety during the virus outbreak exceptionally well!
Reviewed Oct. 3, 2020
The Pharmacist is great. Very professional and knowledgeable. Has a great personality and seems to care about his clients.
Reviewed Oct. 3, 2020
They open late. They put back medicine early. There will be a half dozen workers chatting while only one works. They don't care about customers at all. I wish my insurance worked elsewhere.
Reviewed Oct. 3, 2020
I have been getting my prescriptions from Walmart for over a year now and I have had great service from them. The only thing that happens is it does take a little longer than it should do to complete.
Reviewed Oct. 2, 2020
Walmart has been my pharmacy for years. The pharmacy staff are very efficient and caring also very informative on the medications. And they're also very reasonable.
Reviewed Oct. 2, 2020
I never have any problems or issues at Walmart. The pharmacist is available to answer questions. If there is any possible interactions with other medications they let you know.
Reviewed Oct. 2, 2020
I’ve used Walmart for far too long. Quite a few times they are out of my medication. I had to wait. Now I’m going to use CVS since my Ins. Co prefers CVS. I have to see my doctors to change scripts.
Reviewed Oct. 2, 2020
Since I do not have insurance I must watch every penny that goes out the door. Sam's prices are a lifesaver! I use them for everything including vaccinations. The staff is tops in the industry!
Reviewed May 21, 2020
I was forced to switch pharmacies when I was put on Medicaid. I was very disheartened. The only pharmacy that carries my medication is Wal-Mart in my town. I had used them before and didn't like them. One pharmacist literally hit on my husband when he went to get my script twice! The medication is always old. It has No snap to it. ** and any pill when fresh or kept right should snap and be fresh. I would get my script and it would crumble when I went to snap it in half. I mean crumble into pieces! No snap. Also when I took it and take it now it has lost potency. I'm literally laying on the couch like I took nothing. Very annoying. The sad thing is I'm stuck with these old pills all month! I had this problem then years ago and have this problem now all over again.
My family can tell I'm not my self. I'm in pain and my meds aren't working. I called Wal-Mart yesterday and she blamed it on the manufacturer. I said Walgreens my old pharmacy ordered from the same company and the meds were fine. Always seemed new when I picked them up and I was fine. Do I call and argue more that I've been wronged? What are they doing to the Medication to make it lose its potency and crumble? I wish there was another pharmacy in town that got my prescription. I'm officially screwed. To be clear this is the Wal-Mart pharmacy in Crawfordsville, Indiana. I recommend Walgreens any day. Run from Wal-Mart.
Reviewed April 24, 2020
I am quarantined in Nh but usually live in MA. The Walmart pharmacy would not mail me my prescription even though we are in a PANDEMIC and on lockdown. So, after pulling teeth, and a ton of reps who "didn't have any answers", I have it sent to a NH location, and then, the walmart in NH almost tripled the cost of the prescription. Walmart does not care that we are on lockdown and is making it impossible for me to get a much needed medication. My only option at this point is to pay 3x the amount for it. Greedy disgusting thing to do to people during a pandemic when they know most of us are out of jobs. WOW. GREAT JOB WALMART.
Reviewed April 13, 2020
Hello all, I am posting a different kind of review about my pharmacy here.... I use Walmart Pharmacy for my prescriptions, and have asked them repeatedly to stop having an automated robo call sent to me every time I request a refill, but they will not do so. Despite the fact that every single time I contact the pharmacy, and ask to be removed from this feature.
These robo calls are relentless, and last forever, never providing a means to stop them. At least not before I have to finaly give up on waiting for the option. It is an overly detailed recording that is providing numerous numbers to call, for this that or another, and explaining the process of contacting me for what seems like an eternity. To the point where I can no longer sit through it anymore, and hang up.
The reason I am complaining about the pharmacy for this, is because I have contacted them directly several times to stop this, and they always say it will stop, but it does not stop. I do not appreciate being lied to by my pharmacist, and this is what is happening. Personally, I think the person who answers the phone has call center mentality, and is just trying to get off the phone without having to do anything. I realize that dealing with angry customers on the phone is trying, but if you do not want to do your job then QUIT, and let someone else who needs employment take the job. Jobs nowadays are too hard to come by, for lazy people to be filling positions they cannot handle, while hardworking people are out there struggling!!
Reviewed April 8, 2020
I go out of my way to go to this Wal-Mart but the action of the pharmacy today has left me outdone! At 4:48, I received a message that the COUGH medicine I have been waiting for since Thursday, because given that COVID-19 is primarily a COUGH, Wal-Mart, a pharmacy that I go to because I can get medicine there for less than 1/4 what it costs, with insurance, at the nearest pharmacy, let the COUGH MEDICINE supply run out, knowing, because they told me so when I called, that there would not be another delivery for 5 days.
The same text said that the pharmacy was open until 6. I threw on clothes and a used mask, drove across town, waited in line, snaking all around the parking lot, 6 ft away from crazy people with no or inadequate protection, touching all over baskets and cavorting around, for 30 minutes, got into the store, went to the pharmacy where there was a whole line of people, 6ft apart staring incredulously at the cages trying to figure out what the procedure was because we had all gotten texts at the same time that our medicine was ready.
Finally, a Wal-Mart worker confirmed that the pharmacy, which had just texted a bunch of sick people to come get our medicines and made us stand in line for 30 minutes in the parking lot, was closed 1 hour early--and hadn't bothered to text that salient fact. I have asthma, COPD, and sarcoidosis through no fault of my own and am firmly in the group most likely to die and these people capriciously risked my and others' lives to leave an hour early for something they didn't know about 12 minutes earlier when they sent the text telling us to come get our medications?
Reviewed April 1, 2020
I called Wal-Mart Pharmacy customer service this morning to find out about your prescription medicine delivery service because I am disabled and my family is in the high risk category for COVID-19. I got the rep on the phone and asked her about this and she said I had to call my insurance company and then my doctor so they can set up an account, which is fine, but the script has already filled, and is waiting at the store. I just needed it delivered. So I asked her what I could do to get it today.
At that, she raised her voice and sarcastically repeated what she just said and then told me I had to pay a premium for the Walmart app and also pay for delivery to get my medicine. She wouldn’t answer my questions about why I had to pay when your competitors, like CVS, offer free delivery. Your rep was very rude and discourteous to me when I needed her help. Now I have to find a way to go out myself even though I’m disabled and at high risk! I told her from now on we will use CVS— no fuss and free.
Reviewed Feb. 11, 2020
Through with Walmart Pharmacy. Lately my medications are on backorder more and more frequently. Even common medications such as blood pressure medicine. Now I have developed shingles in my right eye. Eye Dr called in a prescription eye gel. Now, this is serious, I could suffer permanent damage to my eye if not treated soon enough. It's now been 5 days since my prescription order was placed. They say it is on backorder. I was lucky enough that the Dr. had a couple of samples, but she gave me the last two and I only have enough for today's dosage. I don't believe this "backorder" excuse. It's walmart, they are not willing to employ enough people to get the job done. That being said I intend to call them today and tell them to just transfer that $474 medication to CVS.
Reviewed Jan. 27, 2020
I dropped off 3 prescription on Tuesday 01/21/20, two were filled, one did have a diagnosis code. The third one they said had no diagnosis code. So I called the doctor office. The pharmacy said they faxed the doctor office. So Wednesday I called the doctor office left message. Thursday I called the doctor office left message. Friday I called the doctor office. Explained the issue. So I finally got through. They called the pharmacy with the diagnosis code. Now I go online to check status. Medication not in stock. We will contact you in 1 to 2 days, that was Friday. Today is Sunday 01/26/20. Now wouldn't you think they would order the medication prior to Friday.
So last month I did a review online, because I requested a refill three days before it was needed. Well they waited until they were going to fill the prescription to realize it was not in stock, so now I think this is my punishment for the review. They are going to fill the prescription when they feel like it. While I am suffering with a migraine. Why is there so many spiteful people out there. This is day 5. From now on I'm going to make a copy of the prescription, so I'll know in advance if the diagnosis code is there. Maybe I should take my business somewhere else. Give better service, you'll get a better review.
Reviewed Jan. 10, 2020
After my first visit to a Pain Clinic, I took a prescription to Walmart for a narcotic. I’ve taken narcotics before after surgeries and I’ve never had problems before. When I’m not in pain, I just don’t take pain medicine. Walmart’s pharmacy staff made me feel like a junkie with all the questions about what it was for and why I went to that particular pain clinic! They initially sent the prescription back to me by my husband after I was told on the phone, by the pharmacist, that he would fill it and after he or somebody wrote back pain on my actual prescription.
I took it back the next day and told them the correct diagnosis but they didn’t correct it in their system and filed it wrong! After all this, I was still only going to be allowed a seven days of narcotics for a chronic injury because of Walmart’s policy. So when I went back to the Pain Clinic this month and back to Walmart, I’m thinking a full month refill, nope! They never corrected the diagnosis! So when I told them my diagnosis and it was different from the last diagnosis, I was only given seven days again!
My daughter picked up the prescription for me. Nobody called to tell me 'bout the partial refill and they didn’t tell my daughter! I found out when I checked my meds. Although I was supposed to receive a call informing me, I didn’t, because that part of their policy isn’t important! And since it was already filled, I was accused of giving false information to the pharmacist! Because they can’t make mistakes! Ever! I’m not capable of knowing whether or not I have chronic back pain or shoulder pain! They refused to call my doctor to verify the information also! All this is five hours after the 45 minutes I was told that my prescriptions would be ready! Walmart Pharmacy sucks! WE’RE NOT ALL DRUG ADDICTS!
Reviewed Dec. 17, 2019
Took my script in to be filled, the woman tech said she could fill my script, all the while looking at her computer. She told me to come back in an hour. When I went back in two hours she handed me my script and said she could not fill it. This woman is playing God as there were enough meds to fill my script. She is rude and talks down to people. Many complaints have been lodged against her to the now departed Pharmacist who was demoted and relocated.
Reviewed Dec. 12, 2019
I am so unhappy about the service and attitudes of the staff and pharmacists at this store. Last month I took a prescription in for a cough medicine that they said was a narcotic and the pharmacist "chose" to not fill it. She said that the other pharmacists would, but she personally chose to not fill narcotics for this doctor (from a reputable, local doctor). Who is she to decide who to fill prescriptions for? I took in a prescription yesterday for something I have been on for 10 year, but the dosage had changed. It was a printed prescription on the doctor's form. They acted like I was a criminal and wouldn't fill it without verifying with the doctor that it was legitimate.
I walked around for an hour in pain waiting before going back and being told that they had to leave a message and were waiting for a call back. They could have easily called me back and told me that. Because of the pain I had to leave and we have to go back tomorrow. They said they had called, but when I talked to the nurse from the doctor's office she had not had a call from them. They are not God!!!! The techs are hateful and all treat you like you are scum if you get anything to do with mental health or pain filled.
Reviewed Nov. 22, 2019
My insurance last year eliminated the over 20 year satisfied use of my previous pharmacy leaving me with limited options. Walmart Pharmacy in Brockport NY is what I was left with in my town and it has been an insufferable nightmare since with a few exceptions that allowed me to give it an additional star. It is so bad. Just thinking of going there gives me such extreme anxiety and they rarely fail to deliver on the causes of that. Last night put me over the edge. There have been all too many incidents of their slothingly ways of dealing with lines which indicates how little value they have for consumer's time. They get chatty with the customers with long lines making the wait exponentially long over extraneous non essential drivel they placate other customers with. This is fine if there are not others waiting. If there is a line the staff need to move the customers they are with along. Alert them that they need to take the next customer.
I literally ran into the store last night, my last day of being able to pick the items up, as they are constantly returning my items (because as I said their habits of creating such a long waiting experience are cause for such high anxiety I don't want to face it and my time is more valued to me than it is to them unlike previous pharmacy I sadly cannot use). I got there to 2 customers, one that was almost done and one in front of me. Tell me why I was in that line for 20 minutes? 20 MINUTES!!!! The customer then wanted to check out his groceries. This is a case of if there are others in line, it's a solid, "Not today. We have a line." Particularly if only one of the 5 people in the back is out there checking out customers. Maybe if two were doing that it would be okay.
Next a woman is called up who has an issue with her insurance, Walmart's computer is saying she picked up a script that she had 3 left of. She said she didn't, they said she could not get another until January and it became a long drawn out thing. No one said, "Hold on let me check out this other customer and get back to you," nope they can just stand there even though they look like they are about to freak right out from being held up so long. Not, "Hey, can one of you guys back there come check out customers," NOTHING!!!! Nope just lady in line, yet again, you don't matter, your time don't matter, we have groceries to check out with this chatty guy (I have been behind that dude before and he has held me up before and they just let him). And I get to be privy to the drama when I needed desperately to be somewhere and this stop as per usual screwed that up.
The worst part is AFTER I waited 20 minutes for TWO PEOPLE on a serious time budget, I get called up and as soon as I step up to the counter suddenly that is when one of the people in the back come up to check out the person after me. WHY did they not do that when chat man with his groceries was there? WHY did they not do that when insurance drama lady was there? The person behind me had just arrived but they got the red carpet instant second check out person availed to them?
Even more insult to injury, which fully disgusted me, the check out lady that made me wait for her to play games with these other folks and my time, says to me, "I am going as fast as I can!." And "Do you want to come back another time to pick these up?" I almost lost it. Making me wait 20 minutes is not as fast as you can when there were other people who could have come up to help me while you were with those other two, but let me just stand there having a panic attack for 20 minutes straight. And I had to strategically plan that window of time for pick up that made me have to call and ask them to hold my scripts that had been there almost 2 weeks so they did not put them back again, I was on the last day and she asks me after I waited 20 minutes to come back???? NO you get the person from the back to come up and move the line along and when there is drama you don't make others wait for that!!!!
I had family in from out of town that I never see and had a limited time to be with them and this cut into that few hours I had and I am devastated. But this is not a one time incident with them. I had to wait 20 minutes for a freaking consult once, just standing there forever, no one bothering to locate the pharmacist. People coming to pick up scripts are sick or injured or in pain quite often and they have far too often just ignored that to do non essential things and not find what would be simple ways to remedy their wait times.
I have had a few incidents where a few staff people have gone above and beyond but when I see a certain few like the blonde woman yesterday I know there is going to be a problem and there always is. She is a catalyst for inconsideration and I need their department to address this promptly and take a look at their inefficiency and lack of concern for their patients. I am incredulous at how they can perpetually and consistently do this to people and this makes me all the more upset that the efficient pharmacy I used prior can no longer service my family needs. I feel stuck with this sub par place that really needs an overhaul.
Reviewed Oct. 25, 2019
I went to pick up my prescription to Walmart Pharmacy in Norwich, CT. The young girl who assisted me was EXTREMELY RUDE AND UNPROFESSIONAL. Even the pharmacist gentleman said something to her. When I went back 15 minutes later she was making loud comments about trying to be nice to customers. To what the cashier told her that she needed to be nice. I found it very unprofessional and the fact that people like her are all allowed to work with customers is a shame. I blame this on the manager. I will be taking my business somewhere else where I'm treated with respect.
Reviewed Sept. 28, 2019
This is a review of the Walmart Pharmacy on South 31th street in Temple, Tx. This place is constantly slow in filling prescriptions, even when called in on the phone. On the morning of September 27 my wife called in a refill and was told it would be ready Saturday after lunch. We check in to pick up the prescription and are told it will be ready in 20 minutes. This is 29 hours after being ordered. Then they close for lunch. After lunch we check in again. We are told it would be 30 minutes. I said, "Bull, that's what you said 45 minutes ago." Response, "We had lunch." My reply was, "Tough, we have better things to do than spend all afternoon in a Walmart store." The prescription was ready in five minutes.. We are taking our business elsewhere.
Reviewed Sept. 26, 2019
I ordered 3 pills for a cat. The vet was called 8 times by different people, the vet people are returning calls, I called vet because I kept getting notifications that the pharmacy could not get through to them or get a call back, I get told by the vet that they are returning calls. Then, pharmacy tells me they'll try again. I had already cancelled the whole thing to try another place, I tell the pharmacy I cancelled my order and deleted my card. Then, I call to ask about a paper rx. Can't do that, but get told the original order went through, was shipped. How if I cancelled and removed my card information? In fact, I get the order, and my card is charged. HOW? I can't remove my profile and I want it removed. I get the 3 pills, from a Agropet Trading LLC address Miami Lakes, FL., same address as walmartpetrx.com. Agropet is a 3 person firm. associated with Allivet.com, a site exactly like Walmartpetrx.com. What the is going on here???
Reviewed Sept. 20, 2019
We ordered our dogs prescription medicine from Walmart RX and paid an additional $22 for overnight shipping. Two days later the order still had not shipped. I called Walmart and they said they faxed the order for approval twice but received no response from our vet. I called our vet and they have received no fax requesting approval for the medicine. A professional pharmacy should follow up when they are unable to reach a Veterinarian office via fax instead of letting the ball drop on their customers.
Reviewed July 23, 2019
I called to check on an item and was on hold for 6 minutes, eventually called back and was rudely told by the pharmacist Mary that if I hang up, "You'll just wait even longer and put back on hold again." So far it's another 7 minutes. If this is SERVICE you can keep it. Call eventually took a total of 18 minutes after 2 holds of 6 and 8 minutes and then I get all the ** about, "Well we just came back from lunch and there's only 3 of us." DO I CARE??!! I think Walmart makes PLENTY of profit. Maybe they need to spend some on improving CUSTOMER (yes we are the ones who pay) SERVICE.
Reviewed July 8, 2019
What happen to my card, I file a police report. I called Walmart corporate and they all agree that they saw me put the card inside the slot but after that it just vanished. As one walmart corporate employee puts it, like magically vanishes. I look at the employee do something then look strange ask that I put my card in after she pull the slot in and my card went missing. I was assured that the machine must have eaten it although it would be the first time because the card was just gone.
Since I then had to rush to the bank and stop the card after holding up the drive through waiting for the cops to arrive, they said, "Oh that card is dead. You stop it anyway." So for all walmart customers they don’t just makes your card dissolved or go missing so does some of your prescriptions, count your meds and have back up prescription to prove your refill. Otherwise you might not get them, Go inside because they have a machine that magically makes cards go missing and the only thing they can tell you is they’re so sorry and it got stopped anyway so leave them be. So for future Services I will go inside or change to another drug store. I haven’t been able to go back to this store, my chest tighten up and hands sweat at the possibility of going through this again. I don’t feel safe Now at walmart pharmacy unless I go inside and my card never leave my hand.
Reviewed July 3, 2019
Per my request and my prescription insurance coverage, my doctor writes 90-day scripts. On two occasions Walmart #3990 has not filled the scripts as written. On the first occasion, 3 months ago, I noticed before I left the store. It was corrected and I advised that in the future they should issue the item as the doctor had written the script for. Last week I did not notice until I got home. This time it was for a non drug item and has no chance of inappropriate use. The item comes in boxes of 100 and the doctor wrote it for 200 items total, which would last the required 90 days +10. I wrote a letter a week ago and have not received a response. One 90-day scripts are less expense than 30 day scripts and I don’t have to drive the 60 miles round trip to retrieve as often.
Reviewed June 18, 2019
These people treat you as if you committing a crime when you need a RX filled for narcotic type medications. They have gone so far as reviewing all of my medications before filling my RX. This last time was it! The pharmacist refused to fill my RX the way it was written by my orthopedic surgeon. She stated they were giving me too much. I literally just had joint supplement surgery. Who do they think they are to second guess my doctor? Not only that, they talk down to you and treat you as if you are a criminal or a strung out drug addict. I will never use Walmart Pharmacy again!
Reviewed May 30, 2019
There needs to be a ZERO stars option! This is the Walmart Pharmacy on Debarr Rd, Anchorage Alaska. Pharmacy experience was horrible! (Backstory: my adult son had oral surgery, first surgery in his life). Drove to this pharmacy knowing it would take time to fill. Had to take him because of identification and insurance. #1 I was told 20-25 minutes. There is one Pharmacist (D) and 3 pharmacy techs working. We go grab post-surgical foods and items to make recovery easier/more tolerable. Give them extra time (50 minutes).
#2 One tech (E) says that part of the prescriptions are ready and no idea when the rest (pain med) will be, so I can just come back later. I explain again that my son is with me and I can't drive the distance home only to wait or return immediately. #3 He says, "Well I will put this last prescription in the computer then." WHAT THE HECK? Why wasn't it done with the first two? #4 D jumps in with "if it's a controlled substance we don't have any control over when we can dispense it." WHAT. WALMART PHARMACY doesn't have control of dispensing a common pain med?
#5 It's great that 3 of you speak a different language and can make fun of your customers. When you are in the back, looking directly at me, hurry and drop your head and mumble in your language and 3 people burst out laughing (the 4th gets it explained, looks at me and laughs loud and long), it's hard not to know who's the butt of your joke. #6 Everyone was looking a E when I was paying for the prescriptions. You probably don't think I heard you when she said, "I'll take care of this" and you responded "thank you" in a dramatic sigh of relief.
I felt very disrespected. It was extremely apparent that my business wasn't important and my being a customer was the basis of your humor today. The fact that I have a long background in the emergency medical field, and know how unprofessional your department is now, just means I pity your lack of manners and decency.
Reviewed May 30, 2019
Been filling my **, ** and ** through Walmart for over two years now... Every month. Without ANY warning, last minute, they can no longer fill "controlled substances prescribed by my doctor", and of course no further reasoning could be provided. I still don't know if it's because of me, if it's only controlled substances by my Doc, or if they've blacklisted my Doc altogether. These pharmacists know full well that a sudden stop in a benzodiazepine will cause seizures and other serious side effects, including DEATH. Thanks for the heads up! Literally giving me no time to communicate with my doctor until last minute. Going 3 days without ** and ** will more than likely kill a person, so thank you for that... ** YOU! TAKING MY BUSINESS TO WALGREENS!
Reviewed May 9, 2019
This is for the Walmart Pharmacy in Manchester MO. I dropped off 4 prescriptions all on one paper. I was going to pick them up in a few days. I called to check on them today and was told they do not have the prescriptions! I am absolutely livid! I went to them because they have the cheapest prices but I would go elsewhere to get more professional, less irresponsible.
Reviewed April 18, 2019
Wife had a heart attack. Prescribed ** for pain after surgery. Walmart pharmacy in Charleston Illinois wouldn't fill the prescription because my wife also uses this medicine for arthritis. Her heart doctor knows this and prescribed it. Walmart pharmacist has more knowledge than a heart surgeon, family doctor, critical care nurse, or anyone else with a medical degree. That is what they think is true. I took the prescription to another pharmacy, and it was filled without question.
Reviewed April 15, 2019
The "high on her own horse" pharmacist needs to be fired. She's mean, and unprofessional. And if you "refused" to fill my script, WHY didn't you call me??? Too busy not trying to drown in this rainy weather with your nose stuck WAY too high up.. It's rainin' lady.. Hope you don't melt! Actually wish you would!
Reviewed April 14, 2019
Okay I've had the same medicine and dose for over 12 years and because some person checks the wrong box, I have to wait. You owe me money! My time is valuable! Please stick your policy and procedure up. And send me a check for 100 dollars for my time. Geez sick of this! Get a release form for the customer. Some of us are medical persons and don't need your spiel. Matter of fact the pharmacist just let me go one week and didn't do his job of policies!!!
Reviewed April 12, 2019
Don't know what they are doing. Pharmacy Cynthiana Ky. My Dr called in 4 prescriptions and they ran none of them through my insurance. Told me one was going to be 295.00 with my insurance, funny thing is the cash cost of this drug is 300.00 meaning insurance company only will pay 5???? So I called back and said I can't pay that, so I was told then it was 69.00 with my insurance, called my Dr back and told him to send a generic in pill form as I could not afford to pay for these medications and then called the insurance company to complain and was told they ran none of them through the insurance. Called Walmart back and told them and they said, "Oh yeah, we thought you wanted the CASH PRICE." Really!!!! So then ran it though insurance and was told my copay was zero. OMG. It's like pulling teeth to get things filled at that pharmacy.
Reviewed April 9, 2019
Went in to pick up my RX for antibiotics. Was informed they were in the process of filling it, but would be going to lunch soon, and I would have to wait an hour and a half for it to be ready. Every experience I've had at Walmart Pharmacy has been poor. The staff are rude and show little to no compassion for the patients and their needs. They will NEVER go out of their way to make your experience easier. It is clear that they simply do not care about the people in front of them. In the past I have chosen Walmart simply because the costs are lower than other pharmacies, but Walmart has officially lost my business. I would rather pay a little more at a pharmacy that cares about their patients and treats them with the respect they deserve.
Reviewed April 4, 2019
The pharmacist refused to come off break to dispense post-surgical painkillers, causing a medical emergency. She is now under investigation by the Virginia Board of Pharmacy for violating the Controlled Substances Act and gross negligence.
Reviewed March 27, 2019
Because of past experiences at WalMart's Pharmacy (nearly 15 years), I always call ahead to make sure my mom's prescriptions are ready for pickup before going to pick them up. I renewed 3 of her prescriptions by phone on a Friday afternoon knowing that as new prescriptions were needed from the doctor's office it would likely be Monday late before they were available.
Checked first thing Monday AM and was told one was ready and the other two were in progress. No problem here as I planned to pick them up on Tuesday while picking up some groceries. I called Tuesday at lunch and was told they were ready. I thought to double check and make sure that they were filled for 90 days. Told by lady answering the phone that they were. Got my groceries first as there was a long line in Pharmacy and when I did go to pick them up--only two were ready. The other was on HOLD. No one knew why but it would be an additional 30 minutes before it was ready. Did I want to wait!? Told them I would pick them up the next day as I'd been told on the phone they were ready. No apology or concern that they were causing me to wait (despite having a buggy full of groceries) or make an additional trip due to them.
In the past there have been numerous things that have caused me to regret using them as my pharmacy. CVS looking better all the time though a bit out of my way. 1. Prescriptions not ready despite calling them to find out if they are ready. 2. Prescriptions not complete (only 12 tablets instead of 90) despite calling to see if they are ready. Could have told me this on the phone when I called. 3. Prescription not filled because unable to get from manufacture (again no phone call). 4. Not filled for 90 days despite request (and yes this is allowed for this medicine by the insurance). 5. Does not follow up with Dr's office when a new prescription is not called in despite both pharmacy and Dr's office policy is that the the patient NOT call Dr's office for refill. All in all WalMart's Pharmacy would receive a -5 rating from me if possible.
Reviewed March 25, 2019
The prices are good, but it's wait, wait, and wait some more. Even if my doctor calls in the prescription and I wait to pick it up until the next day, it's a long wait. I have tried the online refill, same thing. You should be able to walk in, pick it up and pay and be done. Now if I take a new prescription in and leave it at the window, I expect a wait, but if they say 30 mins, I do not expect to return and be told another 30 minutes.
Reviewed March 24, 2019
Used Wal-Mart for nearly a year, go to doctor every 3 months for checkup, and prescription refills. I take 3 meds. My family doctor would fax them to Wal-Mart and I would call and inform them I would come next day to pick up meds. I went 4 times in a year, and not 1 time did they ever have my prescriptions filled even after 24 hours. But 2 of the times they didn't my blood pressure medicine in stock and I would have to wait 2 days for them to get it in stock in order to fill my prescription. I have used CVS, Walgreens with no problems, always filled within an hour. I now use a pharmacy in the same strip mall where my family doctor is located, they walk the prescription over to the pharmacy and usually 15 minutes they have them filled. It is a little more expensive than CVS or Walgreens, but it's 15 miles one way to these name brand pharmacies. So with time and gas, it's more convenient to use a small local pharmacy.
Reviewed March 23, 2019
Walmart is notorious, for crappie customer service. This includes waiting in line for your pharmacy prescriptions. And then you get up there to cashier to find out it's not ready, they have put it on hold?! What?! So now you have to wait again. Only one cashier?! With 15 people in line?! I hate Walmart.
Reviewed March 22, 2019
Walmart prices are good, but are constantly changing going up and down. The clerks are usually slow and rude. They will text and say the order is ready and once you drive all the way over there it’s not ready. They even have to call the Dr. I would switch but it’s close to home.
Reviewed March 18, 2019
This rating is primarily for WAL-MART'S MAIL ORDER PHARMACY. WAL-MART'S $10 for 90 day program has ALWAYS come out a bit ahead of the co-pays I would've paid through my two different insurers, that I had to choose from, for my maintenance medication. I've used the MAIL ORDER SERVICE from one state to another, during a sudden temporary address change and flawlessly my VERY NECESSARY medication followed without a hiccup in time. A+++
WAL-MART'S Customer Service is VERY HELPFUL and friendly. In the 9 years I've been using it, only 1 adverse encounter from a "SALTY" representative had to be felt & dealt with. She probably just had a tough morning, because by the conclusion of my business, everything was copacetic. The only area that LACKS/SUCKS within the WAL-MART PHARMACEUTICAL MAIL ORDER SERVICE is their AUTOMATIC REFILL SYSTEM!!! It has NEVER been consistent, despite a number of assisted & unassisted registrations of my phone number. Unfortunately, WALGREENS has this part down. If you want to rely on this feature, solely for helping you keep up w/ your order.
Reviewed March 16, 2019
I have 3 of the pharmacist on first name basically. Due to all my medical reactions to medicines they kind me safe. Every time I refill a script they make sure I take right by discussing it and if I had any issues that may occur by taking it They call the remind me to reorder my scripts so I don't ever run out. They are easy to get to with a drive through I a life saver due to my walking disability. I love my marketplace.
Reviewed March 15, 2019
The staff is very knowledgeable, polite and courteous. Have never had an issue since we switched about 8 months ago from Rexall which was terrible. When we were with Rexall it got to the point that we would have to wait sometimes 3-4 days for a prescription. Since switching to Wal-Mart. We can drop off a prescription when we enter the store and pick it up within 1/2 to 3/4 of an hour.
Reviewed March 14, 2019
If my insurance did not mandate that I use this pharmacy, I wouldn't. The old manager Cam was great. He retired and so did their quality. It's bad enough to have to wait for a prescription, but when I've called it in 2 days prior and I still have to wait - that's ridiculous.
Reviewed March 13, 2019
Wal-Mart Pharmacy in Brunswick Troy NY, is about the greatest pharmacy ever. Jeff and the new young lady pharmacists are so accommodating. No matter how much you call with a question they are more than happy to answer and take their time with you. Would go nowhere else.
Reviewed March 12, 2019
My pharmacist at Walmart are always friendly and are very knowledgeable. They are my go to folks for info and trust in a medicine. I can ask their advice on OTC drugs as well as prescriptions. They always take the time to know you fully understand. I have always been satisfied with my Walmart pharmacy in Unicoi Tn.
Reviewed March 11, 2019
We just had to change to Wal-Mart Pharmacy beginning Jan. 1, 2019. So far our initial start up and getting prescriptions transferred has been anything but pleasant. The help cannot seem to get their "act together" with all the information given them and put it into motion. I am hoping that as a few more months pass, things will be better. I do know that the prices we are getting from Wal-Mart are 150 percent better than the prices we got from the independent pharmacy we had used for years. One on prescription alone saved us over three fourths as much as we had been paying. That is very welcomed. So due to the money factor, we will continue to trade at Wal-Mart Pharmacy and pray things improve.
Reviewed March 1, 2019
I went to Walmart in Memphis Tennessee on Austin Peay Highway. I went to the pharmacy and asked for my ** insulin. The girls saw me waiting and were in no hurry to wait on me. Finally one of them opened the refrigerator, took out a bottle and put it in a sack and handed it to me. You pay for it right then so I put it in my purse got home and put it in my refrigerator. The next day I got it out and looked at it, it was not what I asked for and paid for. I went back to Walmart to get told it was my fault for not looking at it before I walked away and they said no exchange or money back.
Reviewed Feb. 26, 2019
I was told that my prescription was a Maintenance issue and wasn't a priority, I shouldn't have ran out and since I had, they weren't going to fill it until the next day. I said what since when can you prioritize whose medication you want to fill? Then she said that you can call another store if you want your medicine. I had to call Seagoville pharmacy and they were Ashamed of Kaufman!!! I was so upset that I called back, spoke with store asst manager she went over and said something. Meanwhile mysteriously my prescriptions were ready WITH AN APOLOGY! SAVE YOUR APOLOGIES...YOUR PHARMACY SUCK...AND SO DO YOUR EMPLOYEES...
Reviewed Feb. 21, 2019
First of all I despise Walmart. I have been waiting all afternoon for a refill on my pain medication. Doctor called in and because it's a controlled substance they can only give me enough for a week. They finally told me this at 8:00pm and I've been in pain all day. Knee replacement. CVS here I come. Also, I admire foreigners who speak our language. I can't theirs. But, please please hire those that speak more clearly.
Reviewed Feb. 16, 2019
I recently broke a tooth and went to Walmart to have a prescription filled for a pain pill because a tooth was hurting me very badly. I waited for 2 and 1/2 hours in pain, for them to fill my prescription just for them to tell me that they were completely out of my pain medication.
Reviewed Feb. 15, 2019
My husband was given a 30 day script from the doctor for a recurring back injury. He went to the Walmart Pharmacy to fill said script. They called him when it was filled with a price of $31.00. Then, he gave them the insurance information. Walmart tech told him that he could only fill a 7 day script. Walmart policy, they said. We explained that the doctor wrote the script for 30 days. We then called the insurance company. They said that the script is covered for 30 days; but, Krishna (the pharmacist) decided to only fill 7 days and the other 21 days would be lost. In other words, go back to the doctor for another script.
I called Walmart Pharmacy to ask for management. They told me that he would be in the next day; but, that it was his insurance that only approved 7 day script. I explained that I had just spoken to the insurance company and that they told me that Krishna had made the determination. Brittany tried to defend Krishna, so I told her that I wanted to talk to the manager. He called me today and said that it was the insurance company. I explained that I had spoken with the insurance company and that they were not limiting the script to 7 days, nor did they deny that Krishna made the determination. He then told me that I would have to call the insurance company again and have a 3 way call to resolve this problem. We will be using a different Pharmacy from now on. By the way, I had filled the exact same script for myself one month ago without all of this drama. Please do not use Walmart's Pharmacy. They love to argue and place blame on everyone else!
Reviewed Feb. 3, 2019
I have been filling prescriptions at Walmart for years. This time last year, I refilled an available prescription online, got the email saying they were filling it, and then went to pick it up, and they said they had no record of the prescription or me requesting to fill it. After a few frustrated calls to my insurance and the pharmacy themselves, I ended up requesting the doctor's office to send a refill to the pharmacy. No problems again, until today.
Yesterday, I refilled the available prescription online, got the email saying they were filling it, and then went to pick it up. Once again, they had no record of the prescription or my request to fill it. They said the prescription had expired a few days ago, and the unexpired one (from an appointment in August 2018) had disappeared from the system. I was also told that they had two profiles for me, which doesn't make any sense. Very unprofessional. I ended up having to request the doctor's office send in a new refill (once again) in order for it to be filled.
Reviewed Jan. 28, 2019
I never get my prescriptions filled at Walmart but considering ** is a one time fill and I was at Walmart shopping I decided to drop my prescription off and have it filled while I shopped. Well that was a mistake. 1st of all it took a lot longer to fill than they originally said so I said I would come back and get it tomorrow. Well I ended up in the hospital for almost a week and then for another week after that was having a hard time recuperating and did not go anywhere. I called Walmart pharmacy once I was feeling better and they said they had restocked my prescription because it had been more than 9 days and they would have to refill it. When I went to get it the pharmacist told me that because it was a narcotic and it was a first time fill I would only get 7 days' supply and in the process of waiting for the rest of my prescription they would be calling my doctor to make sure that I should have this prescription.
I came back 8 days later to find out that they cannot refill a narcotic prescription. I said, "This is not a refill. I had a prescription for 90 pills. You only gave me 21." and they said now I would have to get a new prescription which I know my doctor is not gonna do because of how strict the rules are now with opiates. The pharmacist told me that this particular pharmacist should not have told me that I could come back in a week and get the rest because that is not how they worked. I said, "Well he did and now you're not giving me the rest of my prescription?" How do you give a prescription for 90 pills and they only give you 21 and will not give you the rest - is that not up to the doctor to decide how many pills you get per month.
I have been on this medication since 2012. I have never abused it. I am afraid to get addicted to it therefore I do not take it as much as I am supposed to so it's not like I'm needing more ** right this second but I do have severe chronic back pain that some days cannot even walk and when I need my ** I need my ** and I want to have it for when I need it the most.
I am having a hard time wondering why my doctor can prescribe a medication to me that he has been prescribing for years and my doctor knows me more than any pharmacist. I am not an addict. He is trying to get me to take the medicine more often than I do but yet a pharmacist can tell me how much medication I can have because other people have a drug addiction. So in my rant I just want to say never go to Walmart pharmacy because you're gonna get screwed and you're gonna have to go back time and time again until they get it right. OMG I am so angry that I didn't just take the script to my pharmacy. Never will I use Walmart pharmacy again!!!
Reviewed Jan. 17, 2019
I recently moved an hour away from the Walmart where I had my scripts for years. I have severe RA and for 5 months now have been dealing with a very aggressive anterolateral impingement of the left knee for which I received a very minimal narcotic script of only 20 tablets. I didn't even require the medicine but every couple of months, from the Same physician and the same exact strength and dosage. When I moved I transferred my scripts from one Walmart store to another, and as everyone knows they all use the same computer records.
I am a single mom of 3 and struggle to pay bills as well as drive a vehicle that overheats easily, and when I took the script to the new Walmart (which at this point had filled a sleep medication that is also controlled last month) the very rude pharmacist loudly professed that she didn't feel comfortable dispensing a controlled substance to me and that I was walking with only a slight limp therefore the medication was overkill and I needed to take the script to be filled at the other Walmart that had filled the script in the past. Keep in mind she had the same records as the other Walmart and they are even in the same county. In order to receive the script I had to drive almost an hour to the old location while pulling over three times to keep my car from overheating.
The pharmacist at the old location was very nice and filled it quickly and was very aggravated that I had been treated this way. So my health is in the hands of an egotistical judgmental sadist who doesn't know my medical history or needs. This discrimination needs to be dealt with and pharmacists need to stick to filling legitimate prescriptions instead of acting as if they went to medical school. I have never been so ashamed and embarrassed as she made me feel today. A 3 day very low strength pain medication doesn't mean I'm a damn drug addict and I don't deserve to be treated as such or publicly shamed for my medication needs. Walmart on Winchester road in Huntsville Alabama will no longer have my family's business and will be reported.
Reviewed Jan. 2, 2019
I had the first shingles vaccine in Sept at Walmart. They said I should get the second shot in two months. Went back over and over and they said they didn't have the second vaccine but would call me when it gets in. I received a letter from Walmart saying I needed to go and get the second shot which is needed within 2-6 months from second shot. It has been 4 months. I went in today with the letter and they said they had the second shot. Since it was Jan 2 - my prescription insurance started over and they said I would have to pay 3 times as much as I did on the first one. I asked them if they had this shot for awhile and they said they did. They didn't call me and I could have gotten the shot at the price of the first one. Since I am on a strict budget, I was not able to get the shot today. Evidently they won't be getting any more until August and so getting the first shot was a waste for me because without the second shot it does not protect.
Reviewed Dec. 25, 2018
Pharmacy closes 6pm. Urgent care doctor rushed us out so that we can fill prescription before pharmacy closes. He apparently knew it closes at that time. Got to window at 5:36pm but was told to come back tomorrow because it was too late! REALLY! She was very rude & unapologetic still after pleading my case telling her my wife was in a lot of pain (had just broken a foot). She didn't care. Her response, "take your prescription to CVS". I did do that. The next morning the pharmacist there filled it in 10 minutes! Boycotting Walmart pharmacy!
Reviewed Dec. 19, 2018
Hwy 31 Hartselle, AL 35640 - I came in with a prescription for **. The line on the prescription subtitled Substitution Permitted was signed. Nonetheless they wanted to charge $29 for **, rather than $4 for the substitute ** which is on the $4 list. I took the bus and the round trip ended up taking about 2 hours. I won't do that again.
Reviewed Dec. 8, 2018
Every month they treat me like crap as soon as they see what I'm filling. They refused to fill it in till I showed them my MRI. In front of everybody I felt so embarrassed and violated. Everyone around me was listening. They have the biggest attitudes then keep changing rules. I can't fill over 120. They never never have it so I have to go elsewhere. Guess what. Next month they tell me I can't do that. I have to wait a week till they get theirs in. I called my Dr. and pharmacy board. Both told me, "As long as you are on time you have every right to go to who has your meds. You could die if you abruptly stop taking those meds." Think they care. They don't care to help, offer a solution. Just act like, "What? You can't wait a week in pain?" Don't dare ask anything. The pharmacist was name Jade **. NV. My Dr got her fired but I'm sure all they did was move her to another store. She should not be at any. Everybody on pain relief is not a drug addict.
Reviewed Dec. 6, 2018
Last month I stopped at the closest Walmart to drop off my prescription to be filled as I was leaving town. Waited 20 minutes then the pharmacist calls me over & says he called my pain management dr and he didn’t know I was being prescribed **. I told him that was untrue because I’m drug tested every 3-4 months. He also said something about needing a diagnosis code for why I take. Luckily I took my prescription back, went to both of the drs involved and was told by the pain dr all his patient's meds were not being filled even with diagnosis. I took it to the Walmart I have been using since they opened and it was filled in 10 minutes. Fast forward a month. Yesterday I called to get my ** refill because it wasn’t showing up online. I had picked it up in November and had 2 refills. I was ask when I needed it and I said a couple of days will be fine.
This morning I get a call from Walmart stating they NO LONGER fill certain meds when other meds are involved and he’s sorry. He did tell me I might want to see if another pharmacy would transfer and fill it elsewhere. I called Kroger because I have prescription that are cheaper than at Walmart to see if they can transfer it over and I haven’t heard anything back as of yet. After learning this I looked up the med which I’ve been taking for at least 2-3 years and it says not to stop suddenly due to withdrawal, possible seizure or coma. So does anyone else feel like maybe they should have called prior to me running out so my dr could possibly advise on other choices of meds & I could wean off of the **? If I have issues I will be consulting an attorney! If no one will fill patients have the right to know in advance so they won’t be faced with withdrawal. Had no clue it had those side effects!!
Reviewed Dec. 5, 2018
I have used Walmart for yrs. This week the Pharm refused to fill my Rx until he rec'd the diagnosis from the MD. Note they have been filling same dose for last 5 mos. No consideration of withdrawal, no assessment of symptoms. My MD basis my medication doses on not just my Rx, but also my symptoms. He refused to ever fill a script for me again because I asked him if he would just start writing my scripts. Why pay for MD visit if pharmacist can do it?
Reviewed Nov. 14, 2018
I have been to multiple Walmart Pharmacies to fill my prescriptions. I've been very upfront about needing my medication to be name brand and not the generic versions. The generic version they give me is so bad that I might as well not be taking it at all. My scripts have the DAW order specially written on it by my physician. Walmart continuously ignores this order and my requests. I'm afraid if I don't accept the generic medication they try to give me instead, I won't be able to get my script back and will be left without medication of any kind. The one time I checked my medication during the consult and brought up the DAW order, I was told I had to take the generic version or I was not getting any medication and not getting my script back. I don't know what to do at this point. I may need to start videotaping the entire interaction even though I find this incredibly annoying and rude to do to somebody.
Reviewed Nov. 10, 2018
Walmart pharmacy Homosassa Fl is a nightmare. Current example for antibiotic called in by my Doctor. First claimed she never called in this med - I have her voicemail confirming the time & location she did phone RX, second I had the on-call Dr call back to get this antibiotic - they claimed they rec'd the call but could not fill RX because they didn’t get the Doctor's first name??!! WTH. Third - just called. Pharmacist glibly replies “NOPE, no antibiotic has been filled“. On my way to the ER!
Reviewed Nov. 9, 2018
I've been a regular customer of the main store for years, my parents have been Rx customers their entire lives - a few weeks ago I went to pick up my mom's prescriptions for her. She has crippling arthritis and can't get around well, so she needed me to pick them up. Not only did they not have her scripts ready, but they had NO record of the phone call that they had made the week prior telling her she needed a refill. And then the pharmacist argued that she had no prescriptions ready and that everything related to her pain and mental health were too soon to fill.
Fast forward to today, I decide to take my own mental health prescriptions there - because I have to use GoodRX, I have no insurance, and Walmart was listed as the lowest price. I was treated like a druggie the second I handed my prescription to the tech. The pharmacist quizzed me on why I needed my medication and stated that if I got it filled there once, I'd have to have it filled there from here on out. Not just that, but I was also forced to have ALL of my prescriptions from other pharmacies transferred in. I have to use different pharmacies because prices vary so much but the ones I was using were relatively affordable. Walmart's prices are outrageous on some of my meds but now I have no choice because I need my meds each month.
It was completely unethical to force a transfer of all meds. It's not even about the pharmacist being a complete heel - he had no right to hold my meds over my head. I wish I had said no, but if I did I was literally afraid he'd call every pharmacy in the area and tell them not to fill for me. He had that attitude. I'm not some junkie, Walmart. I'm just a guy that suffers from severe anxiety and major depression. I need my meds so I can function at all. What I don't need is to feel threatened by a pharmacist. I used to work as a pharmacy tech for another company - if any of our pharmacists ever talked or treated a customer like my mother or I had been treated, that would be it. You can try to help all you want with the real threats like opioid addiction, but for Christ's sake just let the rest of us try to live our miserable lives.
Reviewed Oct. 30, 2018
I have been filling my family's prescriptions since the opening of the Fairfax, VA Walmart and we get my husband's 5 heart medications, my asthma medication and my dogs degenerative old age medications. We spend over $1000 per month at the Fairfax Walmart. My husband went this evening to fill a prescription my dentist wrote at 4:00 PM and the pharmacist respectfully told him he would not fill the prescription and would not tell him why. This is both an inconvenience and a negative shopping experience.
The prescription was for 20 **. I realize there is a lot of news regarding opiates lately and I agree with the whole concept. However, not knowing why the pharmacist would not fill the prescription is not acceptable in my opinion. I am a 57 year old professional woman and I don't understand why they have no problem filling the $300 per prescription items but a much less expensive medication they refuse to fill without an explanation. I would like another avenue to pursue this complaint...somewhere I will get a response from. Possibly it is Walmart policy to allow the pharmacist to make such a judgment call and if so I object unless there is a reason and a clear way to dispute and resolve the issue.
Reviewed Oct. 29, 2018
Up until 3 months ago, I have had no issues filling my prescriptions at the Wal-Mart in Cookeville, TN. Suddenly, they are refusing to fill them. They stated they needed to know "WHY" I took one of my medications. I explained... In front of other customers in a public setting, which is uncalled for. Then they said they needed to speak to my Dr. to verbally hear why and verify the rx with them. They called, my Dr. verified I have a degenerative issue in my spine and have been on controlled low doses of pain medication to allow normal function. I also cash pay for my medication, however they tried to advise I need a prior authorization. To which I asked if I am Cash paying, no insurance, how was I supposed to get a PA? One week later, 39 phone calls and a complaint filed with Wal-Mart corporate and I was able to receive my medication.
Fast forward to the following month... I completed the process that I was given by the pharmacy previously which was supposed to ensure flawless rx filling. Again they said they had no record of speaking to my Dr. So we jump thru the hoops for 3 days, finally I get the call my medication is ready for pick up... I drive 45 miles to the pharmacy, only to find all are NOT ready. Because a NEW policy was in effect which prohibits the filling of an anxiety medication, pain medication and medication for deep muscle spasms for a customer. Again they spoke to my PCP, my spine specialist as well as my mental health provider, confirming the need for all 3.
They declined to fill all 3 and made me choose the 2 that I wanted. In tears in public at the register. I had to choose between my mental health medication, my pain medication for my spinal and sacral issues and my muscle spasm medication... All while being told... Again in public, by a technician that it was because someone could overdose. When I explained that not if taking the medication as advised and in the lowest doses possible to maintain my health, again I was told, loudly, they would not fill x, y and z together. Using the names. Loud enough for the huge line to hear my health issues and medications.
So I chose... Anxiety medication and pain medication after speaking with my specialist as to what would cause the least harm. Let me say, all of these are medications that you are to wean down from over time, yet 3 months in a row, I have been abruptly cut off from my medication to the detriment of my health and safety. Now we are on month 3. Again, I felt I had followed the processes from both the first month and second month with issues as outlined by the pharmacy... It is now 4 days since I have dropped my prescriptions off to be refilled. Still, I am waiting. On phone call number 12 to the pharmacy and my different specialists to try and figure out what hoop to jump thru next, even after dropping medications to avoid being accused of attempting to overdose, or trying to get more medication than I need.
I have been treated like a drug seeker, a liar, publicly reprimanded and spoken down to rudely by one pharmacist in particular as well as several technicians at this location. When did Wal-Mart Corporation become a physician, a mental health professional, a spinal specialist? When did they supersede a medical doctor? Corporate is not equipped to manage MY health... Is not educated in a way as to determine MY medical needs. They are not doctors. Sadly, the only other option is another large chain retail store for me. Their policies are no better. If you have other options, please use them. And avoid the embarrassing belittling experience Wal-Mart Pharmacy is providing its clientele.
It is as if they feel they are God. These policies affect thousands and thousands of people using their services... To the detriment of everyone's health. My spinal specialist confirmed this is a huge safety and health issue and are at a loss as everything changes with no notification. Wal-Mart can send me hundreds of emails a day on sales and changes in stores, but not once have either myself, any other client I know or my specialist received any notice of change in these policies or an adequate reason why. It disgusts me. Today, I lay in bed all but crippled, because of this company. Shame. Shame on them.
Reviewed Oct. 19, 2018
I am a new customer at the Geer Rd, Walmart in Turlock, I recently changed insurance and was advised to use them. My Doctor sent 3 new Rxs in. Two were filled. One was not my pain meds. When I went to pick up my Rxs I was first told that it was too soon for the pain med to be filled. I advised that it was a new one and past due. I was sent over to discuss reason for delay. I was told that the Pharmacist thought it was a mistake and chose to not fill it. I explained that it was not an error. Then I was told they had to get the diagnosis and reason for Rx. I went back again. This I was told that it was a controlled substance and they had to call Doctor for info. I called again and was told that they had not received the info, therefore it was not filled. I explained that I was in pain and needed the meds.
Pharmacist was rude and disrespectful. I waited again another day then called my Doctor who has been prescribing this medicine for the last 2 years and knew the procedures. The Dr's office informed me that they had indeed given them the right info, but would call and give it to them again. I received a call from my Dr. the next morning and was told that the Pharmacy had been given the info and the Rx should be filled right away. I waited until 5:30 that evening to call and check for Rx. But was told that the Rx would not be filled until around 11:00 the following day. I won't continue to get my Rxs at Walmart even though it is going to cost me more.
Reviewed Oct. 15, 2018
After 15 years of having my husband's prescriptions filled at the Walmart Pharmacy on Church Road, Kansas City. I was publicly shamed by the pharmacist on duty for his pain relief medication. He proceeded to belittle me, asking me 'what was wrong with my husband' and that 'he's on too much pain medication, he needs to go back to his doctor and get tapered'. I looked at him in shock, what gives a pharmacist the right to give medical advice? I shouldn't have, but being caught off guard, I tried to politely explain that he has a broken/fractured spine, and that if he looked at his record, he can see that my husband already has done his best to reduce his pain medication, going from three (including **) down to 1 MEDICATION!
He proceeded to lecture me, and I stopped him in his tracks and asked for my prescriptions back and that I will go elsewhere. I am so upset about being degraded in front of other customers about my husband's private information and his current health. When did the pharmacists get the 'God Complex' to suddenly administer medical advice and scolding? I took all prescriptions from Walmart, including my prescriptions. After 15 years, they will no longer have my business.
Reviewed Oct. 12, 2018
I have gone the 4436 pharmacy twice, both times the pharmacy tech cannot locate my prescription. The doctor maintains that he sent the prescription twice. The tech cannot find it. The Doctor resent while I was at the pharmacy and the tech still could not find it. The doctor's office then sent me a confirmation that they sent it to store 4436. The pharmacist on duty never wanted to get involved.
Reviewed Oct. 6, 2018
This review is about the Walmart pharmacy in Gardnerville, Nevada. After receiving an email saying my husband's medicine was ready to be picked up I went into the pharmacy. There was a very long line. I thought about walking out and coming back later but my husband was in the car waiting and he was in pain and needed his medicine. He has only been home from the hospital a short time. When I finally got up to the counter the clerk who was very rushed told me they didn't have any prescriptions for my husband. When I got home I called Walmart. They said that they did have a prescription ready for him. I told them what just happened when I went to pick it up and they said it must have been a computer glitch. My husband is very sick. Mistakes like these make our lives even harder. What this means is I will have to get my ill husband back in the car and run down to Walmart for a second time.
I don't like leaving him alone at this point. The clerk was so emphatic she didn't want to double check to make sure she didn't make a mistake. The line was very long and they had to wait on the next customer. All of my husband's doctors use this place and it will be an effort to change to another one. I just can't get that woman's voice out of my head, there's no medicine here for your husband. Move along so we can wait on the next customer. My husband was in the car waiting that whole time and then I had to go out and tell him they didn't have his medicine.
And I noticed the same person who told me that they had no medicine for my husband also did the same thing to another man ahead of me in line. She raised her voice too like, "You better not question what I am saying." It was awkward but now I wish I would have asked for the manager. I will find another place for my husband's medications after this. If they make mistakes like this it means they are making other ones. Also I don't think they care.
Reviewed Oct. 4, 2018
On 9/24/18 I asked pharmacy if I could get my flu and pneumonia shots there at Deptford NJ location. The pharmacist, Peter seemed confused, calling me to the front, then back then again. I had my 91 yr old mother with me, and she even noticed it was a little strange. Finally, Peter the pharmacist administered the needles straight forward into my shoulder bone, not off to the side. He commented, it had to go into the muscle and that air got in??? That was about 3pm by 6pm, my entire shoulder blew up, I was in severe pain, I called him and he said takes about 3 days take **.
All during eve severe pain tender to touch from my shoulder to fingertips. 2am I phoned my primary, who told me to go to ER, and to take **. After that, profuse vomiting, and pain, by 4am I went to Kennedy Hospital. My white count was high, hooked me to IVs, muscle relaxers, antibiotics, pain med, nausea meds, Finally discharged, with scripts (antibiotics and steroids). Practically all my life had these needles, never where they were given, and never experienced such severe pain and burning.
Reviewed Oct. 4, 2018
To be fair, my initial 2 prescription transaction with the Central Ave., Toledo, OH, Wal-Mart Pharmacy, was just fine. My recent and third experience, on Tuesday evening (10/2/18) was most unacceptable. He is my story: I called the Wal-Mart Pharmacy at 4 something p.m. on 10/2 to assure that they had received the needed prescriptions from my eye doctor. The lady affirmed the script was available, and said it would be ready for my pick-up by 6 p.m. We arrived at the pharmacy counter at 7:45, and I was told by the pleasant lady that is was not ready yet. She apologized. This cashier offered that... "we were horribly busy today". I was told to return within 15 minutes or so and also assured it would be ready then. I was admonished to return to her before the pharmacy closed at 9 p.m. I then returned a half an hour later, at which time I was informed that my prescription was ready for pick-up, and told also how much it would cost.
As the cashier lady turned around and asked the pharmacist as to the whereabouts of my order, the pharmacist barely looked up from her keyboard and said, "it is on back order". Stunned by the delivery of her cold declaration and lack of further explanation, I then inquired as to why I was not told of this by any of the contacts prior to now, and the pharmacist said, "we are short staffed". I went on to ask her when more product would be available and she abruptly said "possibly Thursday". Within a moment or two, the pharmacist typed some more and blurted out, "it's on back order and I can't tell you when or if it might be available". She never offered to contact another pharmacy. She never offered to call me if more product might come in in...
She was most indifferent to my plight and need for this important eye medication. Clearly, her only interest was to terminate any further conversation with me. Finally, I concluded by asking her how I might avoid such confusion in the future, but her annoyance with me became most obvious. Her detachment precluded any further discussion and she simply walked away and back to her keyboard. This Wal-Mart pharmacy fulfillment process was very sloppy and the pharmacist was entirely unprofessional. By the way, I am not only a patient, I am a licensed physician.
Reviewed Oct. 2, 2018
Like the reviews before me I had a very distasteful incident today. My husband was released from hospital after a full foot reconstruction. I dropped off the prescriptions and was to come back in an hour. I actually went back 3 hours later and was told they could not fill the pain pill without the doctor's verbal consent. They told me he wasn’t responding to their call. So I called the office and they paged him. After 25 minutes he responded however we had another issue. Apparently Walmart has set new guidelines and will not fill the dosage of pain pill my husband will need for his foot.
They actually asked the doctor to reduce the dosage and he said no as he knows what my husband will need. Why in the world was this not told to me right away, and who does decide what my husband will and will not need!! Walmart you need to review your guidelines on pain pills. We are in our 70s and there are some exclusions to your policy. Also you should not tell your pharmacists if they omit to your policy they could be fired. Walmart should be about helping people not treating them like dogs!!! Very disgusted.
Reviewed Sept. 29, 2018
Almost a year ago I went to pick up my prescription at pharmacy in Hazel Dell Vancouver Washington. As I was waiting I got talked into the flu shot and ammonia shot. Against my better judgment I still got it anyway, wish I never would’ve. The pharmacist said it ministered it. She put the desk on my arm look like a little Band-Aid with a clear window, she told me she was going to give me one shot before the other student want to hurt him more. So she gave me the first one that was supposed to hurt the worst. That was fine. No problem. She gave me the second one which I’m pretty sure it’s the flu shot and I came about 12 inches off the chair. It hurt so bad immediately and there was tingling in my fingers all the way up the back of my head and I said I didn’t feel right. Something is wrong.
I got told to walk around and see how I feel if it goes away. I went back and I told him that it did not go away. I went home and when I woke up in the morning I was in such pain I would of much rather go through hard labor and childbirth. I had no use of my arm and my hand. I lost the use of my arm and hand for six months. I did go to a urgency care and they couldn’t tell me nothing, now because I have incompetent doctors I had to rehabilitate it myself and a year later they’re finally doing something about my arm. At this point in time I still do not have full use of my arm or hand. I can’t even cross my fingers on my right hand. I am seeking a good attorney. I am damaged for life and they're not getting away with it.
Reviewed Sept. 27, 2018
My doctor’s office called in a recurring medication for me. Hours later, I received no word from the pharmacy that it was ready. I called the pharmacy myself and was placed on hold. One of the ladies got on and said that although they called it in, they need to verify with them why I was taking it since I hadn’t been prescribed before. I let her know that I had and that I’ve filled it there before to which she replied “snobbish” and asked why. I let her know that they were for mouth ulcers. She asked how long had I had Them to which I told her, "For 13 years."
She said, “Well I need To verify the condition with the doctor First because they have you on nothing else to treat it” to which I replied That if she looks in the system, she would see that I’ve been on medication to treat it for years as well. She got quiet and attempted to stumble upon a reply. I calmly told her to do what she had to do and call my doctor in the morning although she had already spoken with them and also let her know that it would be best if I had Them switch it to a pharmacy in my hometown since I was Leaving out of town over the weekend.
She said that she was sorry to which I replied No she’s not and she said, “You’re right, I’m not.” I once Again let her know to call the doctor in the morning and have a good day and hung up. Not only am I completely dissatisfied with the service and will be switching pharmacies, but I happen to be really good friends with the manager at the pharmacy and the entire store director and they’ve been notified of her actions and have already began taking actions of their own against the service I received.
Reviewed Sept. 17, 2018
I got a text on 9/9/2018 that my prescription was ready. That was Sunday, I forgot to go on Monday 9/10/2018. The store closed because of Florence (the hurricane) 9/11/2018 until 9/16/2018. I went to pick it up and they had put it back. They didn't even wait one day before putting it back after just opening today.
Reviewed Sept. 15, 2018
Having used this pharmacy for years because I trusted them to charge fairly, I found out this week how wrong I was. This pharmacy is 25 miles from where I live. My daughter had picked up one of my husband's prescriptions for me on Tuesday as she was in town... I am 84 years old and my husband has only a few weeks to live. They charged her $129.45. I called the next day, explaining that I had checked in my little town of 2,000 folks and the local pharmacy would charge $27.00 for exactly the same thing! So I asked to return the one I can't really afford. They agreed, seeing as it had not even been taken out of the original WalMart bag.
Well, my daughter and I went back yesterday and I was treated so rudely and they refused to take the unopened prescription back. I was told I could I could speak to the manager for that department, however, he was in a different part of the store. No, they did not page him. We could return at 4:30. We did and he had already left for home. After the thousands of dollars expended at this place of business, I would have thought I would have been treated more respectfully. Sadly, I will have to continue to use them for their better prices on other drugs, but I will have the doctor's script from now on so I can compare prices beforehand.
Reviewed Sept. 3, 2018
I never had a problem refilling my meds until today. The pharmacist was rude and told me that she did not feel comfortable refilling my rx until she spoke to my Dr. I told her that my Dr does not take pharmacy calls. She said the nurse could take care of it. I said there is no nurse. It’s just the Dr and a receptionist who is frankly dippy. I could get nowhere with the pharmacist. I have been on this medication for 10 years and now they question a refill. She would not tell me anything. I said that, "I am the patient and I have every right to know why you won’t refill my rx." I’ll call my doctor tomorrow and see if she will call Walmart. Frankly, I’m disgusted. My insurance has Walmart as a preferred provider. If I go elsewhere my cost will increase greatly.
Reviewed Aug. 30, 2018
I have been using Walmart for years to get my medicine. I get a call the day before which is today that I need my medicine and was told he can't fill it and I need to come pick up my script they have had on file. They have been filling the same medicine for me for almost 4 years now. I am disabled and need my medicine. I will be contacting my lawyer. You have to be weaned off this medicine. You should not be able by law to tell someone 2 days before to come get your script. I will be taken this as far as I can so no one else in my situation has to ever go through this. No one at the pharmacy could even give me a reason as to why and you cannot understand the pharmacy.
Reviewed Aug. 29, 2018
I have used Wal-Mart Pharmacy for literally years. However, in the last 3 months it has been a real feat getting scripts from them. First, they drug shamed me right there at the counter in front of other customers. My script is not a controlled substance, not a pain medication, etc. It was very embarrassing. It was the Friday before Memorial Day and they said they couldn't fill it until they got verification from my doctor which meant I couldn't get the refill for 3 more day, even though it was a refill for a non-controlled script. (IT may be a HIPAA violation to discuss scripts with a customer in such a manner.) Then they raised the amount of the prescriptions by 40% and told me that my healthcare company had raised the price.
I called my healthcare provider and they HAD NOT raised the price of my scripts. So, Wal-Mart drug shamed me and also lied to me. I am changing my pharmacy and am lucky I live in a town that has many different choices. I feel for those of you who have to use Wal-Mart. My Wal-Mart Pharmacy has become completely hateful to their customers and are now treating anyone who needs medication like drug addicts. I resent this, plus they outright lied to me! I won't use them again...ever!
Reviewed Aug. 26, 2018
The pharmacies of Walmart are now requiring an additional unneeded step after purchasing a prescription. For prescriptions I have taken for years and not for narcotics. I am now being told it is required by law. I just had to wait an additional 15 minutes after the initial wait time before purchase just for the pharmacy to review my name and verify I had no questions. All of which I had already answered. His is a stupid unnecessary, time-consuming step. Why in the heck would they put this step in as they have. It is a waste and serves no purpose. I HATE Walmart Pharmacy!
Reviewed Aug. 23, 2018
Walmart Pharmacy and I have never had a problem till recently. They are now have me run out of my **, which is a 30 script. Now I can't get till the 31st day and have never given me a reason why! Not happy.
Reviewed Aug. 17, 2018
Today Walmart Corporate told me through a pharmacist that they were not going to fill any prescription for a controlled substance... I take a medication for Parkinson's along with other medications, now Walmart is stating that they feel that these medications are not going to be filled. They failed to state a reason? I believe that it is time to start fighting back against improperly informed corporate delinquents, who have no access to my medical records, do not know what my medical conditions are, have no authority to overrule a doctor in the care of my medical conditions. It is time for a class action lawsuit against companies that attempt to subvert the law including the Americans with disabilities act along with other federal laws which appear to have been violated... I would welcome any attorney to begin proceedings.
Reviewed Aug. 16, 2018
On 2 occasions Walmart Pharmacy has shorted my husband and I on our pain medicine. Please be aware and have them count it at the consultation area, otherwise if you leave the store they will not give you what they shorted you.
Reviewed Aug. 3, 2018
This review is directed at Walmart Corporation not their underpaid underappreciated employees. Walmart plays this game of charging you full price as often as they can get away with it. It doesn’t matter how recent or often you have updated your health insurance and prescription drug coverage. They will claim that the drug is not covered or that your insurance doesn’t cover it. Most likely both are lies.
They also have horrible inventory control. Their computer system tied to the electronic calling system are horrible, and unrelenting. I have been told that all of my prescriptions have been filled and ready. So I go to the store to pick them up and am told, only 1 of the seven is available, two are on back order, two can only be partially filled and we have not filled the other yet. I went there to try and save money. But driving eight miles to be told they are not ready waste enough gas to make shopping there a mistake. Don’t trust Walmart. Don’t believe Walmart. Don’t drive to their pharmacy because you received a call saying everything is ready. Their Pharmacies could not be worse.
Reviewed Aug. 2, 2018
I am a well educated person, was waiting at the pharmacy for a long time, came up that the pharmacist was waiting for the dr to call to clarify a dosage of a laxative for my baby, when I tried to ask her nicely saying if there is two doses can we go with the lower dose, once of a sudden she started screaming and talking at me saying I can’t I can’t I can’t. Everyone in line was giving me that look such as a drug addict was trying to force the pharmacist to give him something. This is not a way to talk to a customer and of course after two hours of waiting time she refused to call the pediatric office and we walked out without the medication. If you care about your time and see that you deserve some respect find another nearby pharmacy to deal with. Pharmacist’s name is: April ** at Walmart Pharmacy Tega Cay, South Carolina.
Reviewed Aug. 2, 2018
I am writing this review so that everyone is aware of what Walmart is doing to the people who find themselves at the end of the journey to relieve their pain and are on pain management. Not one pain management patient I have talked to desires to be where we are. Most if not all have already gone through Xrays, MRI, CAT Scans, injections, physical therapy, psychology and surgeries. We end up on pain management because there are no more treatments!!! This enables us to get out of bed in the morning, go to work to support our families or provide us with enough pain relief that we can enjoy our lives. There is no "high" that we get from pain medications... it's for pain relief only. Our pain management physician has all of our doctor reports and is very well aware of why we are sitting in their office. We do not go to them first... we go to them LAST.
I would love to not have to take pain meds but I do. Now we have a Walmart pharmacist telling us that we can't have anymore pills than a 7 day supply. Are you kidding me? In my case he refused to fill it because I have a pain pump. The same doctor who fills my pump is the same doctor that called in the medication. Since when does a pharmacist override a doctor's orders? For all of you pain management patients out there do not spend another penny at Walmart pharmacy. If they are going to refuse us, turn us away then we MUST turn our business to someone who cares. Walmart is not going to solve this so called ** crisis. What has happened is the DEA can't find the people on the street that are dealing the pills. That is too hard for them. So they are going to come after us because we are in plain sight.
We are registered online, they know what we take and our doctor and pharmacy. It's a lot easier to attack us than to find the street dealers. Unfortunately a side effect from ** medication is dependence. It's an ugly one no different than the side effects from chemotherapy for cancer patients. It doesn't make us drug addicts. It's time we stand up, unite for each other and find a pharmacy that does not judge based on a prescription. I hope every Walmart pharmacist comes to work everyday with no prescriptions to fill. Probably not going to happen but the Walmart pharmacist has 10 less prescriptions to fill from my family.
Reviewed July 27, 2018
I am currently without insurance for a couple more months, and was told last month that Walmart would no longer be accepting discount cards for **. My doctors took me off of NSAIDs because of blood pressure issues, and my bp has gotten better! I can't take **, won't take ** bc of seizures. So what does that leave? **. But, like my doctor said, "change your pharmacy, YOU ARE MY LIABILITY, NOT WALMART'S!" So, I picked up my script of ** today, and will NEVER, EVER set foot in Walmart again. Btwn the new pharmacy, Hy-vee Costco, and AMAZON... I'LL BE JUST FINE. WALMART has way overstepped their bounds, and will never get another dime from me. It blows my mind they are so concerned for us, mostly baby boomers... yet. Are NOT about the child-labor sweatshops that they use in China to make their products. That is beyond PATHETIC.
Reviewed July 27, 2018
Walmart is a rip off - I will not go back. I went to see an eye doctor today & he looked up online to see which place is cheaper. He showed me the computer screen & the cheapest was $17 at Walmart. When I went in to get it they said it was $42. This is the 2nd time they’ve done this - the first time it was a different medication that I got at Safeway for $13 and Walmart charged me $65.
Reviewed July 26, 2018
I went to Walmart here in Fairbanks, AK and they always nicely fill my scripts. Well, I go back there for a refill and there was a new pharmacist working one I never dealt with before. The worker nicely runs my script and says, "Let me see if I got enough". Then the new pharmacist quickly runs over to see what my script is... without hesitation she rudely denies me right there on the spot???? With disgust in her face???? Unbelievable! Her reason was "I don't feel comfortable filling this." Ummm... it's not like I brought a ** script in, I brought my ** script that I been on for over 3yrs.
I have lumbar joint back pain. I mean this is WALMART PHARMACY where they professionalize in filling their customer's prescriptions... they even have ads that ACTUALLY say "OUR PROFESSIONAL PHARMACY WILL GLADLY FILL YOUR PRESCRIPTION. JUST BRING IT RIGHT IN."???? BULLCRAP!! I'll tell everybody to bring their prescriptions to Fred Meyer's pharmacy instead. They don't discriminate against anybody by the way they look!!!!
Reviewed July 19, 2018
Husband pain management doctor called in a prescription for narcotic... the same meds he has taken for years. They refused to fill it because my husband has a pain pump. The pills are for breakthrough pain which is better than a bolus machine. The pharmacist started rattling off the side effects to taking the medication. I interrupted him asking if he had a MD behind his name. What makes a pharmacist believe he has a right to overstep the doctor. Pulling all my meds out of Walmart and going back to my neighborhood pharmacy.
Reviewed July 10, 2018
I've been taking pain pills for years now. (Which is the lowest dose.) Suddenly I'm told by Walmart that unless I switch Doctors and go to pain management that they would not fill my prescription. I had no choice as no other pharmacy would accept me in this small town but to switch doctors. Mind you I still have anxiety going to my normal Dr. Along with my narrowed spine, I have chronic migraines, anxiety (which the new Dr wont allow me to take meds for now and I ONLY took as needed not every day), PTSD from my mother being killed in front of me, gout and I could go on...
This is causing me sooooo much more added anxiety and stress!!! I'm being treated like a drug addict. I want to go back to my regular Dr. I will gladly test for her. This just isn't right. They shouldn't be able to make me go to any certain Dr. and they shouldn't be able to undermine what medicines my Dr. has prescribed for me. If anyone has a lawsuit going for the same thing I'm interested in joining.