Walmart Pharmacy Reviews

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About Wal-Mart Pharmacy

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Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.

Pros
  • Quick prescription processing
  • Affordable medication prices
Cons
  • Frequent prescription errors
  • Poor communication from staff

Wal-Mart Pharmacy Reviews

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    Page 2 Reviews 25 - 55
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    Coverage

    Reviewed Nov. 24, 2025

    Arrogant pharmacist, he wouldn't fill my wife's prescription. When asked about store and insurance policies he started to rant about the problems the store has been having. He finally decided to fill the prescription at his recommendation and not the Doctors. Feed up, I finally told him to keep the prescription and I would have it filled elsewhere.

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    Customer ServiceCoverageStaff

    Reviewed Nov. 19, 2025

    I contacted my insurance about not receiving my RX in the mail from Aetna Mail Service as it said delivered. They told me that they would do an override and to contact the doctor's office and have them ok a Rx from Walmart for 30 days. I did everything I was asked to do and then called Walmart. Their pharmacist in Roanoke, TX was rude as could be. I was trying to explain the situation to her, and she kept interrupting me and was not giving me a chance to say anything...so I did to her what she was doing to me...raised my voice so I could be heard.

    Obviously, she finally heard me but then yelled at me, "Don't you yell at me." The friggin nerve, as she was doing all the raising of her voice to me and would not give me a chance to explain anything. I told her so she got uppity with me and told me they would not release the heart medication because it was too soon for the RX...I told her I did receive the mail order, that they delivered it elsewhere and that is why it is saying this. She ignored me... I suffer from SVT, but she did not show any concern. I did not get a name, but she had an ** accent and as rude as could be.

    I called back my insurance company...they called her back with me on the other line and I heard the aetna rep ask her if she could please talk because the pharmacist was yaddering on and on and not listening to the rep. It got straightened out once the Aetna rep was able to shut the pharmacist up so she could speak. I mean how rude is it when people constantly talk over you? Nothing gets resolved if there is someone like this pharmacist who doesn't want to listen to reason. My Aetna rep fixed it all up, and I was able to go get my medication. It used to be a nice bunch to deal with over there at that location till that pharmacist joined the team. I may transfer to another pharmacy where I am allowed to speak!

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 19, 2025

    I needed medication for my dog they called me but I missed the call, no message. I assumed her script was ready. No, they needed more info. Ok, I answered the questions and they needed more time. Ok I walked around the store for 15 minutes, returned and needed more information. 15 more minutes. I waited, went back and needed diagnosis from doc. This time I was not nice! I was tired and frustrated. I told them it was for anxiety but they wanted info from doc. The doctor game them some other diagnosis so they wouldn’t follow it. I just want to apologize for my angry outburst. It was not merited just because I was frustrated. To the pharmacist there last Saturday morning I apologize. I know you were just doing your job. I’m very sorry for my attitude.

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    Reviewed Nov. 16, 2025

    I have been going to this pharmacy for over10 + years without a problem. The last year and a half they have not improved. They have greatly declined. I pick up meds for 4 people and ends up multiple trips.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 8, 2025

    Walmart doesn't know how to get ahold of the doctor. On the phone it said I had to wait two days for them to get ahold of the doctor. It's been 11 days and they're still telling me I have to wait for them to fax the doctor, and I'm still waiting on two antiseizure medicines.

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    Customer ServicePrice

    Reviewed Nov. 8, 2025

    I recently transferred my ADHD and anxiety medication to the Abington, Massachusetts, Walmart. When I went to pick them up on October 31, I was told that the ADHD medication would cost $279, which was significantly higher than the $17 I paid at CVS. Similarly, the anxiety medication would cost $90 at Walmart, compared to $3 at CVS. Then said they can't be fulfilled till the 5th. I was not pleased with the prices, and the pharmacist, (Bobby) made me feel uncomfortable. He told me that he needed to speak with every doctor I had seen in the last two years and that Walmart Pharmacy is very strict about who they give medication to.

    I felt like he was looking down on me, and I told him that he was not my doctor and that my doctor, who knows my situation, prescribed the medication. Bobby yelled at me, claiming that he was a doctor, and I corrected him, saying that he was not my doctor. He then told me to go fill my prescriptions elsewhere, saying that Walmart does not deal with 'people like me.' I was shocked by his behavior and politely asked for his last name, which he initially refused to provide. When I asked again, he threatened to call the police.

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    Staff

    Reviewed Nov. 2, 2025

    I’ve been on the same Insomnia medicine for 21 years in which the Rolla, Missouri Walmart has filled all 21 of those years with no problem. Recently when picking this medication up I’ve been told (with other staff/ customers around) that I’m abusing my prescription and has many more theories on what she “thinks” is going on and proceeds to shame and humiliate me with other customers standing around. I refuse to believe this is only happening to me. I plan on filing a complaint with Walmart Headquarters about it. No one should be made to feel like a piece of shit for medicine they're on.

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    Punctuality & Speed

    Reviewed Oct. 8, 2025

    Walmart pharmaceutical is a total joke! Consumers that require medications every 30 days are out of luck. Walmart refills medications when they FEEL to do so. My own personal medications are every 30 days, but Walmart themselves, choose to refill my medications when convenient for them. I have waited 32, 33 days for my medicine. I will be will filing with the authorized state government agency, from here on out. WE will not die because Walmart pharmaceutical associates are lazy!!

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    Customer Service

    Reviewed Sept. 30, 2025

    I have been a customer of the Loma Linda Walmart Pharmacy for over a decade. They usually have great customer service. Today however, I called because my Dr. said (per my request) she had changed my prescription to a lower pain med and called it in. I asked the pharmacist who started asking questions like. Where was my pain at? Have the Dr. tried other ways to control my pain (we have been working for 2 years to try other avenues), where do I live, why do I come to that pharmacy since I'm in a different city (Loma Linda is literally across the street, I'm in San Bernardino). I told her she was getting intrusive to which she said, she could deny my prescription if she was uncomfortable with my answers!

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    Reviewed Sept. 29, 2025

    I just switched pharmacies from a small mom/pop to Walmart and I was shocked to find my Amlodipine was 7.84. At the other it was 0.70!! What's the deal Walmart 🤔!! CAN'T YOU GET A "NEW WAY" TO SAVE MONEY??

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    Staff

    Reviewed Sept. 29, 2025

    I had a very bad experience with Alice **, the pharmacist at Napanoch, NY Walmart Pharmacy, on September 26, 2005. For many years, as long as the store opened and before that, in the Kingston NY store, I've gotten my prescriptions at Walmart. I take meds for depression and anxiety. I am a senior and and have no history of drug abuse or criminal selling of my medication. On the 26th of September, this pharmacist whose name I found on Yelp, came up to the counter, in front of the other customers and told me I was "red flagged" and I would have to have my doctor prescribe less medication in a bottle for me or she had the "discretion" not to fill it. I asked if this was a state law? Or Walmart. She hers.

    I went to the store manager who treated me like a child. I'm 62 years old. I also have a heart condition. I got very upset. He sided with her. He said I deliberately made him think she refused my prescription that day. I told him I did not. They both suggested I go somewhere else. This store and pharmacy are the the ultimate in unprofessional and have major issues. I have complained before and know others that have. This manager and Pharmacist should be replaced. I will be looking into this further. I felt ashamed and chastised like I was doing something wrong. I did nothing I haven't done for years of taking my medication.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2025

    This is first and last time dealing with this pharmacy. I moved and 2 weeks prior had transferred all of my prescriptions to this pharmacy. I confirmed the transfer with a pharmacist. On September 26th I had an outpatient surgery at the hospital and was prescribed two types of painkillers to take at home if needed. They were immediately called in to this pharmacy. On September 28th I received a notification that the status of one of them is still unknown and that the author would be ready on September 30th. It's a good thing I have a high pain tolerance.

    On September 28th I called this pharmacy to cancel the two prescription orders put in by the hospital and to obtain the pharmacy numbers for the prescriptions I transferred so that I can do business elsewhere. I had transferred three prescriptions and they only had the record of one. They are totally incompetent and they simply didn't care that they had unreasonably delayed or that they had no record of my prescriptions which had been previously transferred. They offered no apology and did not care about retaining my business at all. I am a Walmart+ customer and pharmacy delivery is included in that, however that benefit obviously doesn't do me any good here.

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    CoveragePunctuality & SpeedStaff

    Reviewed Sept. 27, 2025

    I requested a refill of my insulin from Walmart. Although I am set for automatic refills, they did not contact me. I was told that the prescription would be refilled. Then, I was told that the prescription was unavailable and they were getting me a replacement and it should be done a couple days later. When I returned a few days later, the pharmacist informed me that they had contacted my doctor in order to get an okay from the insurance to change my prescription. None of this had been told to me earlier. They left me without insulin!! When I complained to the blonde female pharmacist at the Franklin store about them having left me with no insulin, I did not even get an apology!! She just said "I hear I ya." The Franklin, New Jersey Walmart store does not care about his customers. Customers. The pharmacists are inept and also don't care about their patients.

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    Customer Service

    Reviewed Sept. 19, 2025

    Williamsburg Rochambeau Walmart pharmacy is horrible, had a prescription called in and it took them 3 days to tell me they didn't have it. If they told me that the 1st day I could have filled it elsewhere.

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    Customer ServiceStaff

    Reviewed Sept. 11, 2025

    Walmart pharmacy did a great job. I will continue to go to this pharmacy. The customer service was friendly. They made a stressful situation easy and positive. I would recommend them to everyone. Good job.

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    Customer ServiceCoverageStaffCommunication

    Reviewed Sept. 8, 2025

    The Wallmart Pharmacy in Shelby Parkway has gone downhill. Poor communication skills. I cannot seem to get one of my prescriptions filled on time. I have called four times and they say they’re going to refill it and they never do. They said something about the insurance, but I told them this prescription I pay cash for it because my insurance does not cover it. Some of the Pharmacy technicians just don’t understand what you’re saying.

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    Customer ServiceMaintenance

    Reviewed Sept. 3, 2025

    Terrible service. They made error when filling a prescription (wrong quantity) and when this was pointed out to them they were unapologetic. They took 40 minutes to fix the error and managed to do so with horrible attitude. Won’t use this pharmacy again.

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    Customer Service

    Reviewed Sept. 1, 2025

    I just experienced the ninth mistake made by the local pharmacy of Walmart. I called back in to make the pharmacist aware of the problem and listen to his excuses without once taking responsibility for the error. I told him that if I continue to have problems, I’ll switch my business over to a pharmacy other than Walmart. His comment was, "OK what else." I’m going to ask to speak to the store manager when I go back to pick up my correct prescription. If I don’t get a better answer from him or her, I’ll start switching my orders over today.

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    Customer Service

    Reviewed Aug. 8, 2025

    So my doctor the hospital Skagit said they called over at Walmart at 11:00 a.m. and at Walmart accepted my prescription. By 2:00 Walmart still hadn't gotten my prescription and Walmart said they never got it from our doctor and then the lady on the phone was like mad at me. Her customer service skills sucked badly.

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    Reviewed Aug. 2, 2025

    Several times Walmart pharmacist have asked me questions about my health that violate HIPAA laws. I told them I will not answer and they said I need to find another pharmacy. I filed a complaint w HHS.

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    TechPricePunctuality & SpeedStaffRates

    Reviewed July 25, 2025

    I seem to always cut my time short re: open & close hours. I wish they'd return to 9:00-10:00 pm closing. I walk in, and I start shopping and lose track of time and miss my meds pick up. The pharmacy Mgr., **, and her Pharmacists, and techs stay on top of everything for me on a moment's notice. No goof ups, no long waits, and they're always ready to help with med refills or faxes to the appropriate providers. Not to mention, the cash prices are always more affordable at "our Super-Walmart." All this being said, I commend, and I highly recommend my Walmart Pharmacy to friends and family, or anyone looking for competency on your Pharmacy or Over the Counter needs!

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    Customer ServicePriceStaffRates

    Reviewed July 25, 2025

    The pharmacist and staff at my location are professional, knowledgeable, efficient and friendly. I am always treated with respect and kindness. In my area the prices are much lower than other pharmacies. Their communication is clear and concise and timely.

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    Reviewed July 14, 2025

    It is unbelievable that Walmart with all their money has by far the worst and most dysfunctional website for their Pharmacies I have ever used. I get two anti rejection meds every month for the last 15 years at the same time and for the last 15 years and there is a problem ever month for the last 15 years. Your WEBSITE makes all your pharmacies look like they don't have a clues on what they're doing. I WISH I DIDN'T HAVE TO USE YOUR SERVICES FOR SUCH AN IMPORTANT ISSUE..

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    Transparency

    Reviewed July 12, 2025

    Went to the Camden DE pharmacy to pick up my dog’s meds. However, prescription is not available. She said, “I don’t see any eyedrop here, go to the next window.” She just directed me to step aside so she can see other costumers. No explanations, NOThIng!!! Very poor service.

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    PricePunctuality & SpeedStaff

    Reviewed July 11, 2025

    Walmart Pharmacy can be expensive compared to other competitors. Why do all employees have to take their lunch at once and close the pharmacy for an hour? You wait a while to get your meds. They sends message that you have 3 meds a waiting and when you go to pick it up, you only have one medication for pickup.

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    Punctuality & SpeedStaff

    Reviewed July 1, 2025

    I have been waiting an hour for medication. Still is not ready! Don’t go there. South of Transit Road Walmart! One technician tells you that it’ll be ready in an hour. The other technician tells you it’s not ready. Holly and Winnie.

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    Customer Service

    Reviewed June 29, 2025

    My girlfriend tried to fill her prescriptions at the Lewisville, Round Grove location, and the Pharmacist, told her she would fill it once, but she wouldn't do it again. She was rude, she wasn't from this country, and I wanted to tell her to ride your magic carpet back to India, but I did not tell her that, I did tell my girlfriend to move her prescriptions back to CVS.

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    Honesty & Transparency

    Reviewed June 21, 2025

    Place is a joke, find another pharmacy. Been told lie after lie. Wasted 6 hours driving back and forth because they know more than my Dr. Won't fill my script because they think it's too much. I regret switching here! Going back to Kinney's!

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & App

    Reviewed June 19, 2025

    I don't know what's going on. I usually love the Walmart app for presentations. However, I was sent a text message at 2:14 today. Saying my prescription was ready to be picked up. Since my daughter was already in the store, I called her and asked her to pick it up for me to save me a trip. She waited in line for fifteen minutes and was told it would be a twenty minute wait. Why would the app message me saying The prescription was ready and could be shipped whenever we couldn't even pick it up?

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    Customer ServiceStaff

    Reviewed June 17, 2025

    In trying to un-snarl a problem with a new prescription - patiently, courteously - I was subjected to very rude behavior from their blue jacketed pharmacy employee. She was snippy, interrupted me frequently and was just generally as nasty as she could be. Manager, PLEASE! Insist on at least civility from your staff.

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    Wal-Mart Pharmacy Company Information

    Company Name:
    Walmart Vision Center
    Website:
    www.walmart.com