Walmart Pharmacy Reviews

The workers at Walmart in Alexandria KY do not care about patients. They are worried about leaving work early and do it often. They seem put out and bothered when you come to pick up a prescription. There’s a lot of eye roles. These people do not want to work.

I have had two prescriptions that required prior authorization. The pharmacy said in each case they were contacting the insurance company. I called the insurance company each time after about a week and they had nothing from the pharmacy. The staff just doesn't care.

They are absolutely awful. I was told to call back 3 days in a row to fill my script and treated awful every time I called. 3 people gave me three different dates. They are the only people who carry my medicine constantly so it’s a lack of options.

I transferred from Rite aid to Walmart pharmacy from Rite Aid when Rite Aid went bankrupt. I was apprehensive about the transfer process after being with RiteAid for 15+ years. There were a few hiccups mainly due to the difference in store policies but the walmart pharmacists, Amanda and Zach took time to thoroughly explain the issues and made sure my 9 prescriptions were up to date and quickly got the ones that were due filled. They automatically contact my doctors when the meds are due for a refill making sure there are no lapses in the prescriptions. Amanda always greets me with a wave and a smile. Overall, I made the right choice transferring to walmart pharmacy thanks to these two.

The customer service and pharmacist experience is disrespectful at best. I’ve had pills missing on more than one occasion from my controlled substance script (which are benzodiazepines). When brought to the attention to the receptionist - she simply dismissed my concern when asked if it could be counted in front of me, and then told me to have a nice day and hung up the phone. I called back and the asked to speak to the pharmacist. The pharmacist said “that’s not what I heard on my end” and I explained I’m sure it wasn’t what she heard but I was voicing my concerns of the miscounts and was then dismissed and hung up on.

Walmart’s Pharmacist are very unprofessional. They are rude and belligerent! The pharmacy has discount due to they only use Generic which sometimes are not comparable or compatible! Be careful with your prescriptions and how Walmart’s chooses to fill them!!! I also had to wait 6 days for insulin pen needles that are readily available at all other pharmacies and they were charged from the name brand BD to a name brand Embecta which cost me more due to they made more profit on the sale!!! Be careful Walmart’s pharmacist are crooks!!!

When I fill a prescription at Walmart, I can rest assured that everything that can go wrong, will go wrong. From long lines, to two week delays and randomly canceled orders, I know that I'll never have the prescription I need when I need it. Their automated system allows you to sign up for texts when your prescription is ready, but you'll never get them. Then suddenly, a member of their dedicated customer service team will call you, warning that your prescription is going back at 7pm that night, asking if you have "any interest in picking it up." Every day, in every way, Walmart Pharmacy makes my life harder.

I refilled my prescription for a statin. Price increased from $8.78 from 3 months ago to $107.85. I asked how that could be, was told it was my insurance company. I called insurance, they said no, my cost was still $8.78 & they have had dozens of calls regarding this same problem. They gave me quotes from other pharmacies. Will be going elsewhere. That was over 1,200% increase. Which medications will be increasing that much next?

I asked the girl if they received my ** 50Mg. She said, "No. We don't have any." Then she said, "Go to Walgreens to get it." I explained Walgreen does not take my Insurance but I want to get my Medications transferred. She jumps back, "Go to Walgreens to get your medication."

The pharmacy team in Cherryville — including Brittany, Chameka, Paula, Parul, Ansel, and Anthony — continues to impress me every time I visit. They’re consistently friendly and welcoming, which makes the whole experience feel less stressful, especially on busy days. One of the biggest strengths of this pharmacy is how well the staff communicates. Whether they’re checking on a refill, verifying insurance, or explaining medication instructions, they make sure you know exactly what’s going on. They work well together as a team, and it shows in how smoothly the line moves and how quickly prescriptions are processed. Their professionalism also stands out. Each staff member is knowledgeable and takes the time to answer questions without rushing you. They explain medications clearly, help with insurance issues when needed, and genuinely seem to care about customer health and comfort.

Do not ever go to Walmart on 31st. They are rude and not helpful at all. The pharmacy tech is so so rude. It was the main pharmacy and the lady yelled at me and hung up on me. I just couldn't believer how rude.

Arrogant pharmacist, he wouldn't fill my wife's prescription. When asked about store and insurance policies he started to rant about the problems the store has been having. He finally decided to fill the prescription at his recommendation and not the Doctors. Feed up, I finally told him to keep the prescription and I would have it filled elsewhere.

I contacted my insurance about not receiving my RX in the mail from Aetna Mail Service as it said delivered. They told me that they would do an override and to contact the doctor's office and have them ok a Rx from Walmart for 30 days. I did everything I was asked to do and then called Walmart. Their pharmacist in Roanoke, TX was rude as could be. I was trying to explain the situation to her, and she kept interrupting me and was not giving me a chance to say anything...so I did to her what she was doing to me...raised my voice so I could be heard.

I needed medication for my dog they called me but I missed the call, no message. I assumed her script was ready. No, they needed more info. Ok, I answered the questions and they needed more time. Ok I walked around the store for 15 minutes, returned and needed more information. 15 more minutes. I waited, went back and needed diagnosis from doc. This time I was not nice! I was tired and frustrated. I told them it was for anxiety but they wanted info from doc. The doctor game them some other diagnosis so they wouldn’t follow it. I just want to apologize for my angry outburst. It was not merited just because I was frustrated. To the pharmacist there last Saturday morning I apologize. I know you were just doing your job. I’m very sorry for my attitude.

I have been going to this pharmacy for over10 + years without a problem. The last year and a half they have not improved. They have greatly declined. I pick up meds for 4 people and ends up multiple trips.

Walmart doesn't know how to get ahold of the doctor. On the phone it said I had to wait two days for them to get ahold of the doctor. It's been 11 days and they're still telling me I have to wait for them to fax the doctor, and I'm still waiting on two antiseizure medicines.

I recently transferred my ADHD and anxiety medication to the Abington, Massachusetts, Walmart. When I went to pick them up on October 31, I was told that the ADHD medication would cost $279, which was significantly higher than the $17 I paid at CVS. Similarly, the anxiety medication would cost $90 at Walmart, compared to $3 at CVS. Then said they can't be fulfilled till the 5th. I was not pleased with the prices, and the pharmacist, (Bobby) made me feel uncomfortable. He told me that he needed to speak with every doctor I had seen in the last two years and that Walmart Pharmacy is very strict about who they give medication to.

I’ve been on the same Insomnia medicine for 21 years in which the Rolla, Missouri Walmart has filled all 21 of those years with no problem. Recently when picking this medication up I’ve been told (with other staff/ customers around) that I’m abusing my prescription and has many more theories on what she “thinks” is going on and proceeds to shame and humiliate me with other customers standing around. I refuse to believe this is only happening to me. I plan on filing a complaint with Walmart Headquarters about it. No one should be made to feel like a piece of shit for medicine they're on.

Walmart pharmaceutical is a total joke! Consumers that require medications every 30 days are out of luck. Walmart refills medications when they FEEL to do so. My own personal medications are every 30 days, but Walmart themselves, choose to refill my medications when convenient for them. I have waited 32, 33 days for my medicine. I will be will filing with the authorized state government agency, from here on out. WE will not die because Walmart pharmaceutical associates are lazy!!

I have been a customer of the Loma Linda Walmart Pharmacy for over a decade. They usually have great customer service. Today however, I called because my Dr. said (per my request) she had changed my prescription to a lower pain med and called it in. I asked the pharmacist who started asking questions like. Where was my pain at? Have the Dr. tried other ways to control my pain (we have been working for 2 years to try other avenues), where do I live, why do I come to that pharmacy since I'm in a different city (Loma Linda is literally across the street, I'm in San Bernardino). I told her she was getting intrusive to which she said, she could deny my prescription if she was uncomfortable with my answers!

I just switched pharmacies from a small mom/pop to Walmart and I was shocked to find my Amlodipine was 7.84. At the other it was 0.70!! What's the deal Walmart 🤔!! CAN'T YOU GET A "NEW WAY" TO SAVE MONEY??

I had a very bad experience with Alice **, the pharmacist at Napanoch, NY Walmart Pharmacy, on September 26, 2005. For many years, as long as the store opened and before that, in the Kingston NY store, I've gotten my prescriptions at Walmart. I take meds for depression and anxiety. I am a senior and and have no history of drug abuse or criminal selling of my medication. On the 26th of September, this pharmacist whose name I found on Yelp, came up to the counter, in front of the other customers and told me I was "red flagged" and I would have to have my doctor prescribe less medication in a bottle for me or she had the "discretion" not to fill it. I asked if this was a state law? Or Walmart. She hers.

This is first and last time dealing with this pharmacy. I moved and 2 weeks prior had transferred all of my prescriptions to this pharmacy. I confirmed the transfer with a pharmacist. On September 26th I had an outpatient surgery at the hospital and was prescribed two types of painkillers to take at home if needed. They were immediately called in to this pharmacy. On September 28th I received a notification that the status of one of them is still unknown and that the author would be ready on September 30th. It's a good thing I have a high pain tolerance.

I requested a refill of my insulin from Walmart. Although I am set for automatic refills, they did not contact me. I was told that the prescription would be refilled. Then, I was told that the prescription was unavailable and they were getting me a replacement and it should be done a couple days later. When I returned a few days later, the pharmacist informed me that they had contacted my doctor in order to get an okay from the insurance to change my prescription. None of this had been told to me earlier. They left me without insulin!! When I complained to the blonde female pharmacist at the Franklin store about them having left me with no insulin, I did not even get an apology!! She just said "I hear I ya." The Franklin, New Jersey Walmart store does not care about his customers. Customers. The pharmacists are inept and also don't care about their patients.

Williamsburg Rochambeau Walmart pharmacy is horrible, had a prescription called in and it took them 3 days to tell me they didn't have it. If they told me that the 1st day I could have filled it elsewhere.

Walmart pharmacy did a great job. I will continue to go to this pharmacy. The customer service was friendly. They made a stressful situation easy and positive. I would recommend them to everyone. Good job.

The Wallmart Pharmacy in Shelby Parkway has gone downhill. Poor communication skills. I cannot seem to get one of my prescriptions filled on time. I have called four times and they say they’re going to refill it and they never do. They said something about the insurance, but I told them this prescription I pay cash for it because my insurance does not cover it. Some of the Pharmacy technicians just don’t understand what you’re saying.

Terrible service. They made error when filling a prescription (wrong quantity) and when this was pointed out to them they were unapologetic. They took 40 minutes to fix the error and managed to do so with horrible attitude. Won’t use this pharmacy again.

I just experienced the ninth mistake made by the local pharmacy of Walmart. I called back in to make the pharmacist aware of the problem and listen to his excuses without once taking responsibility for the error. I told him that if I continue to have problems, I’ll switch my business over to a pharmacy other than Walmart. His comment was, "OK what else." I’m going to ask to speak to the store manager when I go back to pick up my correct prescription. If I don’t get a better answer from him or her, I’ll start switching my orders over today.

So my doctor the hospital Skagit said they called over at Walmart at 11:00 a.m. and at Walmart accepted my prescription. By 2:00 Walmart still hadn't gotten my prescription and Walmart said they never got it from our doctor and then the lady on the phone was like mad at me. Her customer service skills sucked badly.