Walmart Pharmacy Reviews
- 4,768,973 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
About Wal-Mart Pharmacy
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.
- Quick prescription processing
- Affordable medication prices
- Frequent prescription errors
- Poor communication from staff
Wal-Mart Pharmacy Reviews
Filter by Rating
- (126)
- (38)
- (36)
- (106)
- (656)
Popular Mentions
- 4,768,973 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,768,973 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 14, 2018
I have been to multiple Walmart Pharmacies to fill my prescriptions. I've been very upfront about needing my medication to be name brand and not the generic versions. The generic version they give me is so bad that I might as well not be taking it at all. My scripts have the DAW order specially written on it by my physician. Walmart continuously ignores this order and my requests. I'm afraid if I don't accept the generic medication they try to give me instead, I won't be able to get my script back and will be left without medication of any kind. The one time I checked my medication during the consult and brought up the DAW order, I was told I had to take the generic version or I was not getting any medication and not getting my script back. I don't know what to do at this point. I may need to start videotaping the entire interaction even though I find this incredibly annoying and rude to do to somebody.
Reviewed Nov. 10, 2018
Walmart pharmacy Homosassa Fl is a nightmare. Current example for antibiotic called in by my Doctor. First claimed she never called in this med - I have her voicemail confirming the time & location she did phone RX, second I had the on-call Dr call back to get this antibiotic - they claimed they rec'd the call but could not fill RX because they didn’t get the Doctor's first name??!! WTH. Third - just called. Pharmacist glibly replies “NOPE, no antibiotic has been filled“. On my way to the ER!
Reviewed Nov. 9, 2018
I've been a regular customer of the main store for years, my parents have been Rx customers their entire lives - a few weeks ago I went to pick up my mom's prescriptions for her. She has crippling arthritis and can't get around well, so she needed me to pick them up. Not only did they not have her scripts ready, but they had NO record of the phone call that they had made the week prior telling her she needed a refill. And then the pharmacist argued that she had no prescriptions ready and that everything related to her pain and mental health were too soon to fill.
Fast forward to today, I decide to take my own mental health prescriptions there - because I have to use GoodRX, I have no insurance, and Walmart was listed as the lowest price. I was treated like a druggie the second I handed my prescription to the tech. The pharmacist quizzed me on why I needed my medication and stated that if I got it filled there once, I'd have to have it filled there from here on out. Not just that, but I was also forced to have ALL of my prescriptions from other pharmacies transferred in. I have to use different pharmacies because prices vary so much but the ones I was using were relatively affordable. Walmart's prices are outrageous on some of my meds but now I have no choice because I need my meds each month.
It was completely unethical to force a transfer of all meds. It's not even about the pharmacist being a complete heel - he had no right to hold my meds over my head. I wish I had said no, but if I did I was literally afraid he'd call every pharmacy in the area and tell them not to fill for me. He had that attitude. I'm not some junkie, Walmart. I'm just a guy that suffers from severe anxiety and major depression. I need my meds so I can function at all. What I don't need is to feel threatened by a pharmacist. I used to work as a pharmacy tech for another company - if any of our pharmacists ever talked or treated a customer like my mother or I had been treated, that would be it. You can try to help all you want with the real threats like opioid addiction, but for Christ's sake just let the rest of us try to live our miserable lives.
Reviewed Oct. 30, 2018
I have been filling my family's prescriptions since the opening of the Fairfax, VA Walmart and we get my husband's 5 heart medications, my asthma medication and my dogs degenerative old age medications. We spend over $1000 per month at the Fairfax Walmart. My husband went this evening to fill a prescription my dentist wrote at 4:00 PM and the pharmacist respectfully told him he would not fill the prescription and would not tell him why. This is both an inconvenience and a negative shopping experience.
The prescription was for 20 **. I realize there is a lot of news regarding opiates lately and I agree with the whole concept. However, not knowing why the pharmacist would not fill the prescription is not acceptable in my opinion. I am a 57 year old professional woman and I don't understand why they have no problem filling the $300 per prescription items but a much less expensive medication they refuse to fill without an explanation. I would like another avenue to pursue this complaint...somewhere I will get a response from. Possibly it is Walmart policy to allow the pharmacist to make such a judgment call and if so I object unless there is a reason and a clear way to dispute and resolve the issue.
Reviewed Oct. 29, 2018
Up until 3 months ago, I have had no issues filling my prescriptions at the Wal-Mart in Cookeville, TN. Suddenly, they are refusing to fill them. They stated they needed to know "WHY" I took one of my medications. I explained... In front of other customers in a public setting, which is uncalled for. Then they said they needed to speak to my Dr. to verbally hear why and verify the rx with them. They called, my Dr. verified I have a degenerative issue in my spine and have been on controlled low doses of pain medication to allow normal function. I also cash pay for my medication, however they tried to advise I need a prior authorization. To which I asked if I am Cash paying, no insurance, how was I supposed to get a PA? One week later, 39 phone calls and a complaint filed with Wal-Mart corporate and I was able to receive my medication.
Fast forward to the following month... I completed the process that I was given by the pharmacy previously which was supposed to ensure flawless rx filling. Again they said they had no record of speaking to my Dr. So we jump thru the hoops for 3 days, finally I get the call my medication is ready for pick up... I drive 45 miles to the pharmacy, only to find all are NOT ready. Because a NEW policy was in effect which prohibits the filling of an anxiety medication, pain medication and medication for deep muscle spasms for a customer. Again they spoke to my PCP, my spine specialist as well as my mental health provider, confirming the need for all 3.
They declined to fill all 3 and made me choose the 2 that I wanted. In tears in public at the register. I had to choose between my mental health medication, my pain medication for my spinal and sacral issues and my muscle spasm medication... All while being told... Again in public, by a technician that it was because someone could overdose. When I explained that not if taking the medication as advised and in the lowest doses possible to maintain my health, again I was told, loudly, they would not fill x, y and z together. Using the names. Loud enough for the huge line to hear my health issues and medications.
So I chose... Anxiety medication and pain medication after speaking with my specialist as to what would cause the least harm. Let me say, all of these are medications that you are to wean down from over time, yet 3 months in a row, I have been abruptly cut off from my medication to the detriment of my health and safety. Now we are on month 3. Again, I felt I had followed the processes from both the first month and second month with issues as outlined by the pharmacy... It is now 4 days since I have dropped my prescriptions off to be refilled. Still, I am waiting. On phone call number 12 to the pharmacy and my different specialists to try and figure out what hoop to jump thru next, even after dropping medications to avoid being accused of attempting to overdose, or trying to get more medication than I need.
I have been treated like a drug seeker, a liar, publicly reprimanded and spoken down to rudely by one pharmacist in particular as well as several technicians at this location. When did Wal-Mart Corporation become a physician, a mental health professional, a spinal specialist? When did they supersede a medical doctor? Corporate is not equipped to manage MY health... Is not educated in a way as to determine MY medical needs. They are not doctors. Sadly, the only other option is another large chain retail store for me. Their policies are no better. If you have other options, please use them. And avoid the embarrassing belittling experience Wal-Mart Pharmacy is providing its clientele.
It is as if they feel they are God. These policies affect thousands and thousands of people using their services... To the detriment of everyone's health. My spinal specialist confirmed this is a huge safety and health issue and are at a loss as everything changes with no notification. Wal-Mart can send me hundreds of emails a day on sales and changes in stores, but not once have either myself, any other client I know or my specialist received any notice of change in these policies or an adequate reason why. It disgusts me. Today, I lay in bed all but crippled, because of this company. Shame. Shame on them.
Reviewed Oct. 19, 2018
I am a new customer at the Geer Rd, Walmart in Turlock, I recently changed insurance and was advised to use them. My Doctor sent 3 new Rxs in. Two were filled. One was not my pain meds. When I went to pick up my Rxs I was first told that it was too soon for the pain med to be filled. I advised that it was a new one and past due. I was sent over to discuss reason for delay. I was told that the Pharmacist thought it was a mistake and chose to not fill it. I explained that it was not an error. Then I was told they had to get the diagnosis and reason for Rx. I went back again. This I was told that it was a controlled substance and they had to call Doctor for info. I called again and was told that they had not received the info, therefore it was not filled. I explained that I was in pain and needed the meds.
Pharmacist was rude and disrespectful. I waited again another day then called my Doctor who has been prescribing this medicine for the last 2 years and knew the procedures. The Dr's office informed me that they had indeed given them the right info, but would call and give it to them again. I received a call from my Dr. the next morning and was told that the Pharmacy had been given the info and the Rx should be filled right away. I waited until 5:30 that evening to call and check for Rx. But was told that the Rx would not be filled until around 11:00 the following day. I won't continue to get my Rxs at Walmart even though it is going to cost me more.
Reviewed Oct. 15, 2018
After 15 years of having my husband's prescriptions filled at the Walmart Pharmacy on Church Road, Kansas City. I was publicly shamed by the pharmacist on duty for his pain relief medication. He proceeded to belittle me, asking me 'what was wrong with my husband' and that 'he's on too much pain medication, he needs to go back to his doctor and get tapered'. I looked at him in shock, what gives a pharmacist the right to give medical advice? I shouldn't have, but being caught off guard, I tried to politely explain that he has a broken/fractured spine, and that if he looked at his record, he can see that my husband already has done his best to reduce his pain medication, going from three (including **) down to 1 MEDICATION!
He proceeded to lecture me, and I stopped him in his tracks and asked for my prescriptions back and that I will go elsewhere. I am so upset about being degraded in front of other customers about my husband's private information and his current health. When did the pharmacists get the 'God Complex' to suddenly administer medical advice and scolding? I took all prescriptions from Walmart, including my prescriptions. After 15 years, they will no longer have my business.
Reviewed Oct. 12, 2018
I have gone the 4436 pharmacy twice, both times the pharmacy tech cannot locate my prescription. The doctor maintains that he sent the prescription twice. The tech cannot find it. The Doctor resent while I was at the pharmacy and the tech still could not find it. The doctor's office then sent me a confirmation that they sent it to store 4436. The pharmacist on duty never wanted to get involved.
Reviewed Oct. 6, 2018
This review is about the Walmart pharmacy in Gardnerville, Nevada. After receiving an email saying my husband's medicine was ready to be picked up I went into the pharmacy. There was a very long line. I thought about walking out and coming back later but my husband was in the car waiting and he was in pain and needed his medicine. He has only been home from the hospital a short time. When I finally got up to the counter the clerk who was very rushed told me they didn't have any prescriptions for my husband. When I got home I called Walmart. They said that they did have a prescription ready for him. I told them what just happened when I went to pick it up and they said it must have been a computer glitch. My husband is very sick. Mistakes like these make our lives even harder. What this means is I will have to get my ill husband back in the car and run down to Walmart for a second time.
I don't like leaving him alone at this point. The clerk was so emphatic she didn't want to double check to make sure she didn't make a mistake. The line was very long and they had to wait on the next customer. All of my husband's doctors use this place and it will be an effort to change to another one. I just can't get that woman's voice out of my head, there's no medicine here for your husband. Move along so we can wait on the next customer. My husband was in the car waiting that whole time and then I had to go out and tell him they didn't have his medicine.
And I noticed the same person who told me that they had no medicine for my husband also did the same thing to another man ahead of me in line. She raised her voice too like, "You better not question what I am saying." It was awkward but now I wish I would have asked for the manager. I will find another place for my husband's medications after this. If they make mistakes like this it means they are making other ones. Also I don't think they care.
Reviewed Oct. 4, 2018
On 9/24/18 I asked pharmacy if I could get my flu and pneumonia shots there at Deptford NJ location. The pharmacist, Peter seemed confused, calling me to the front, then back then again. I had my 91 yr old mother with me, and she even noticed it was a little strange. Finally, Peter the pharmacist administered the needles straight forward into my shoulder bone, not off to the side. He commented, it had to go into the muscle and that air got in??? That was about 3pm by 6pm, my entire shoulder blew up, I was in severe pain, I called him and he said takes about 3 days take **.
All during eve severe pain tender to touch from my shoulder to fingertips. 2am I phoned my primary, who told me to go to ER, and to take **. After that, profuse vomiting, and pain, by 4am I went to Kennedy Hospital. My white count was high, hooked me to IVs, muscle relaxers, antibiotics, pain med, nausea meds, Finally discharged, with scripts (antibiotics and steroids). Practically all my life had these needles, never where they were given, and never experienced such severe pain and burning.
Reviewed Oct. 4, 2018
To be fair, my initial 2 prescription transaction with the Central Ave., Toledo, OH, Wal-Mart Pharmacy, was just fine. My recent and third experience, on Tuesday evening (10/2/18) was most unacceptable. He is my story: I called the Wal-Mart Pharmacy at 4 something p.m. on 10/2 to assure that they had received the needed prescriptions from my eye doctor. The lady affirmed the script was available, and said it would be ready for my pick-up by 6 p.m. We arrived at the pharmacy counter at 7:45, and I was told by the pleasant lady that is was not ready yet. She apologized. This cashier offered that... "we were horribly busy today". I was told to return within 15 minutes or so and also assured it would be ready then. I was admonished to return to her before the pharmacy closed at 9 p.m. I then returned a half an hour later, at which time I was informed that my prescription was ready for pick-up, and told also how much it would cost.
As the cashier lady turned around and asked the pharmacist as to the whereabouts of my order, the pharmacist barely looked up from her keyboard and said, "it is on back order". Stunned by the delivery of her cold declaration and lack of further explanation, I then inquired as to why I was not told of this by any of the contacts prior to now, and the pharmacist said, "we are short staffed". I went on to ask her when more product would be available and she abruptly said "possibly Thursday". Within a moment or two, the pharmacist typed some more and blurted out, "it's on back order and I can't tell you when or if it might be available". She never offered to contact another pharmacy. She never offered to call me if more product might come in in...
She was most indifferent to my plight and need for this important eye medication. Clearly, her only interest was to terminate any further conversation with me. Finally, I concluded by asking her how I might avoid such confusion in the future, but her annoyance with me became most obvious. Her detachment precluded any further discussion and she simply walked away and back to her keyboard. This Wal-Mart pharmacy fulfillment process was very sloppy and the pharmacist was entirely unprofessional. By the way, I am not only a patient, I am a licensed physician.
Reviewed Oct. 2, 2018
Like the reviews before me I had a very distasteful incident today. My husband was released from hospital after a full foot reconstruction. I dropped off the prescriptions and was to come back in an hour. I actually went back 3 hours later and was told they could not fill the pain pill without the doctor's verbal consent. They told me he wasn’t responding to their call. So I called the office and they paged him. After 25 minutes he responded however we had another issue. Apparently Walmart has set new guidelines and will not fill the dosage of pain pill my husband will need for his foot.
They actually asked the doctor to reduce the dosage and he said no as he knows what my husband will need. Why in the world was this not told to me right away, and who does decide what my husband will and will not need!! Walmart you need to review your guidelines on pain pills. We are in our 70s and there are some exclusions to your policy. Also you should not tell your pharmacists if they omit to your policy they could be fired. Walmart should be about helping people not treating them like dogs!!! Very disgusted.
Reviewed Sept. 29, 2018
Almost a year ago I went to pick up my prescription at pharmacy in Hazel Dell Vancouver Washington. As I was waiting I got talked into the flu shot and ammonia shot. Against my better judgment I still got it anyway, wish I never would’ve. The pharmacist said it ministered it. She put the desk on my arm look like a little Band-Aid with a clear window, she told me she was going to give me one shot before the other student want to hurt him more. So she gave me the first one that was supposed to hurt the worst. That was fine. No problem. She gave me the second one which I’m pretty sure it’s the flu shot and I came about 12 inches off the chair. It hurt so bad immediately and there was tingling in my fingers all the way up the back of my head and I said I didn’t feel right. Something is wrong.
I got told to walk around and see how I feel if it goes away. I went back and I told him that it did not go away. I went home and when I woke up in the morning I was in such pain I would of much rather go through hard labor and childbirth. I had no use of my arm and my hand. I lost the use of my arm and hand for six months. I did go to a urgency care and they couldn’t tell me nothing, now because I have incompetent doctors I had to rehabilitate it myself and a year later they’re finally doing something about my arm. At this point in time I still do not have full use of my arm or hand. I can’t even cross my fingers on my right hand. I am seeking a good attorney. I am damaged for life and they're not getting away with it.
Reviewed Sept. 27, 2018
My doctor’s office called in a recurring medication for me. Hours later, I received no word from the pharmacy that it was ready. I called the pharmacy myself and was placed on hold. One of the ladies got on and said that although they called it in, they need to verify with them why I was taking it since I hadn’t been prescribed before. I let her know that I had and that I’ve filled it there before to which she replied “snobbish” and asked why. I let her know that they were for mouth ulcers. She asked how long had I had Them to which I told her, "For 13 years."
She said, “Well I need To verify the condition with the doctor First because they have you on nothing else to treat it” to which I replied That if she looks in the system, she would see that I’ve been on medication to treat it for years as well. She got quiet and attempted to stumble upon a reply. I calmly told her to do what she had to do and call my doctor in the morning although she had already spoken with them and also let her know that it would be best if I had Them switch it to a pharmacy in my hometown since I was Leaving out of town over the weekend.
She said that she was sorry to which I replied No she’s not and she said, “You’re right, I’m not.” I once Again let her know to call the doctor in the morning and have a good day and hung up. Not only am I completely dissatisfied with the service and will be switching pharmacies, but I happen to be really good friends with the manager at the pharmacy and the entire store director and they’ve been notified of her actions and have already began taking actions of their own against the service I received.
Reviewed Sept. 17, 2018
I got a text on 9/9/2018 that my prescription was ready. That was Sunday, I forgot to go on Monday 9/10/2018. The store closed because of Florence (the hurricane) 9/11/2018 until 9/16/2018. I went to pick it up and they had put it back. They didn't even wait one day before putting it back after just opening today.
Reviewed Sept. 15, 2018
Having used this pharmacy for years because I trusted them to charge fairly, I found out this week how wrong I was. This pharmacy is 25 miles from where I live. My daughter had picked up one of my husband's prescriptions for me on Tuesday as she was in town... I am 84 years old and my husband has only a few weeks to live. They charged her $129.45. I called the next day, explaining that I had checked in my little town of 2,000 folks and the local pharmacy would charge $27.00 for exactly the same thing! So I asked to return the one I can't really afford. They agreed, seeing as it had not even been taken out of the original WalMart bag.
Well, my daughter and I went back yesterday and I was treated so rudely and they refused to take the unopened prescription back. I was told I could I could speak to the manager for that department, however, he was in a different part of the store. No, they did not page him. We could return at 4:30. We did and he had already left for home. After the thousands of dollars expended at this place of business, I would have thought I would have been treated more respectfully. Sadly, I will have to continue to use them for their better prices on other drugs, but I will have the doctor's script from now on so I can compare prices beforehand.
Reviewed Sept. 3, 2018
I never had a problem refilling my meds until today. The pharmacist was rude and told me that she did not feel comfortable refilling my rx until she spoke to my Dr. I told her that my Dr does not take pharmacy calls. She said the nurse could take care of it. I said there is no nurse. It’s just the Dr and a receptionist who is frankly dippy. I could get nowhere with the pharmacist. I have been on this medication for 10 years and now they question a refill. She would not tell me anything. I said that, "I am the patient and I have every right to know why you won’t refill my rx." I’ll call my doctor tomorrow and see if she will call Walmart. Frankly, I’m disgusted. My insurance has Walmart as a preferred provider. If I go elsewhere my cost will increase greatly.
Reviewed Aug. 30, 2018
I have been using Walmart for years to get my medicine. I get a call the day before which is today that I need my medicine and was told he can't fill it and I need to come pick up my script they have had on file. They have been filling the same medicine for me for almost 4 years now. I am disabled and need my medicine. I will be contacting my lawyer. You have to be weaned off this medicine. You should not be able by law to tell someone 2 days before to come get your script. I will be taken this as far as I can so no one else in my situation has to ever go through this. No one at the pharmacy could even give me a reason as to why and you cannot understand the pharmacy.
Reviewed Aug. 29, 2018
I have used Wal-Mart Pharmacy for literally years. However, in the last 3 months it has been a real feat getting scripts from them. First, they drug shamed me right there at the counter in front of other customers. My script is not a controlled substance, not a pain medication, etc. It was very embarrassing. It was the Friday before Memorial Day and they said they couldn't fill it until they got verification from my doctor which meant I couldn't get the refill for 3 more day, even though it was a refill for a non-controlled script. (IT may be a HIPAA violation to discuss scripts with a customer in such a manner.) Then they raised the amount of the prescriptions by 40% and told me that my healthcare company had raised the price.
I called my healthcare provider and they HAD NOT raised the price of my scripts. So, Wal-Mart drug shamed me and also lied to me. I am changing my pharmacy and am lucky I live in a town that has many different choices. I feel for those of you who have to use Wal-Mart. My Wal-Mart Pharmacy has become completely hateful to their customers and are now treating anyone who needs medication like drug addicts. I resent this, plus they outright lied to me! I won't use them again...ever!
Reviewed Aug. 26, 2018
The pharmacies of Walmart are now requiring an additional unneeded step after purchasing a prescription. For prescriptions I have taken for years and not for narcotics. I am now being told it is required by law. I just had to wait an additional 15 minutes after the initial wait time before purchase just for the pharmacy to review my name and verify I had no questions. All of which I had already answered. His is a stupid unnecessary, time-consuming step. Why in the heck would they put this step in as they have. It is a waste and serves no purpose. I HATE Walmart Pharmacy!
Reviewed Aug. 23, 2018
Walmart Pharmacy and I have never had a problem till recently. They are now have me run out of my **, which is a 30 script. Now I can't get till the 31st day and have never given me a reason why! Not happy.
Reviewed Aug. 17, 2018
Today Walmart Corporate told me through a pharmacist that they were not going to fill any prescription for a controlled substance... I take a medication for Parkinson's along with other medications, now Walmart is stating that they feel that these medications are not going to be filled. They failed to state a reason? I believe that it is time to start fighting back against improperly informed corporate delinquents, who have no access to my medical records, do not know what my medical conditions are, have no authority to overrule a doctor in the care of my medical conditions. It is time for a class action lawsuit against companies that attempt to subvert the law including the Americans with disabilities act along with other federal laws which appear to have been violated... I would welcome any attorney to begin proceedings.
Reviewed Aug. 16, 2018
On 2 occasions Walmart Pharmacy has shorted my husband and I on our pain medicine. Please be aware and have them count it at the consultation area, otherwise if you leave the store they will not give you what they shorted you.
Reviewed Aug. 3, 2018
This review is directed at Walmart Corporation not their underpaid underappreciated employees. Walmart plays this game of charging you full price as often as they can get away with it. It doesn’t matter how recent or often you have updated your health insurance and prescription drug coverage. They will claim that the drug is not covered or that your insurance doesn’t cover it. Most likely both are lies.
They also have horrible inventory control. Their computer system tied to the electronic calling system are horrible, and unrelenting. I have been told that all of my prescriptions have been filled and ready. So I go to the store to pick them up and am told, only 1 of the seven is available, two are on back order, two can only be partially filled and we have not filled the other yet. I went there to try and save money. But driving eight miles to be told they are not ready waste enough gas to make shopping there a mistake. Don’t trust Walmart. Don’t believe Walmart. Don’t drive to their pharmacy because you received a call saying everything is ready. Their Pharmacies could not be worse.
Reviewed Aug. 2, 2018
I am a well educated person, was waiting at the pharmacy for a long time, came up that the pharmacist was waiting for the dr to call to clarify a dosage of a laxative for my baby, when I tried to ask her nicely saying if there is two doses can we go with the lower dose, once of a sudden she started screaming and talking at me saying I can’t I can’t I can’t. Everyone in line was giving me that look such as a drug addict was trying to force the pharmacist to give him something. This is not a way to talk to a customer and of course after two hours of waiting time she refused to call the pediatric office and we walked out without the medication. If you care about your time and see that you deserve some respect find another nearby pharmacy to deal with. Pharmacist’s name is: April ** at Walmart Pharmacy Tega Cay, South Carolina.
Reviewed Aug. 2, 2018
I am writing this review so that everyone is aware of what Walmart is doing to the people who find themselves at the end of the journey to relieve their pain and are on pain management. Not one pain management patient I have talked to desires to be where we are. Most if not all have already gone through Xrays, MRI, CAT Scans, injections, physical therapy, psychology and surgeries. We end up on pain management because there are no more treatments!!! This enables us to get out of bed in the morning, go to work to support our families or provide us with enough pain relief that we can enjoy our lives. There is no "high" that we get from pain medications... it's for pain relief only. Our pain management physician has all of our doctor reports and is very well aware of why we are sitting in their office. We do not go to them first... we go to them LAST.
I would love to not have to take pain meds but I do. Now we have a Walmart pharmacist telling us that we can't have anymore pills than a 7 day supply. Are you kidding me? In my case he refused to fill it because I have a pain pump. The same doctor who fills my pump is the same doctor that called in the medication. Since when does a pharmacist override a doctor's orders? For all of you pain management patients out there do not spend another penny at Walmart pharmacy. If they are going to refuse us, turn us away then we MUST turn our business to someone who cares. Walmart is not going to solve this so called ** crisis. What has happened is the DEA can't find the people on the street that are dealing the pills. That is too hard for them. So they are going to come after us because we are in plain sight.
We are registered online, they know what we take and our doctor and pharmacy. It's a lot easier to attack us than to find the street dealers. Unfortunately a side effect from ** medication is dependence. It's an ugly one no different than the side effects from chemotherapy for cancer patients. It doesn't make us drug addicts. It's time we stand up, unite for each other and find a pharmacy that does not judge based on a prescription. I hope every Walmart pharmacist comes to work everyday with no prescriptions to fill. Probably not going to happen but the Walmart pharmacist has 10 less prescriptions to fill from my family.
Reviewed July 27, 2018
I am currently without insurance for a couple more months, and was told last month that Walmart would no longer be accepting discount cards for **. My doctors took me off of NSAIDs because of blood pressure issues, and my bp has gotten better! I can't take **, won't take ** bc of seizures. So what does that leave? **. But, like my doctor said, "change your pharmacy, YOU ARE MY LIABILITY, NOT WALMART'S!" So, I picked up my script of ** today, and will NEVER, EVER set foot in Walmart again. Btwn the new pharmacy, Hy-vee Costco, and AMAZON... I'LL BE JUST FINE. WALMART has way overstepped their bounds, and will never get another dime from me. It blows my mind they are so concerned for us, mostly baby boomers... yet. Are NOT about the child-labor sweatshops that they use in China to make their products. That is beyond PATHETIC.
Reviewed July 27, 2018
Walmart is a rip off - I will not go back. I went to see an eye doctor today & he looked up online to see which place is cheaper. He showed me the computer screen & the cheapest was $17 at Walmart. When I went in to get it they said it was $42. This is the 2nd time they’ve done this - the first time it was a different medication that I got at Safeway for $13 and Walmart charged me $65.
Reviewed July 26, 2018
I went to Walmart here in Fairbanks, AK and they always nicely fill my scripts. Well, I go back there for a refill and there was a new pharmacist working one I never dealt with before. The worker nicely runs my script and says, "Let me see if I got enough". Then the new pharmacist quickly runs over to see what my script is... without hesitation she rudely denies me right there on the spot???? With disgust in her face???? Unbelievable! Her reason was "I don't feel comfortable filling this." Ummm... it's not like I brought a ** script in, I brought my ** script that I been on for over 3yrs.
I have lumbar joint back pain. I mean this is WALMART PHARMACY where they professionalize in filling their customer's prescriptions... they even have ads that ACTUALLY say "OUR PROFESSIONAL PHARMACY WILL GLADLY FILL YOUR PRESCRIPTION. JUST BRING IT RIGHT IN."???? BULLCRAP!! I'll tell everybody to bring their prescriptions to Fred Meyer's pharmacy instead. They don't discriminate against anybody by the way they look!!!!
Reviewed July 19, 2018
Husband pain management doctor called in a prescription for narcotic... the same meds he has taken for years. They refused to fill it because my husband has a pain pump. The pills are for breakthrough pain which is better than a bolus machine. The pharmacist started rattling off the side effects to taking the medication. I interrupted him asking if he had a MD behind his name. What makes a pharmacist believe he has a right to overstep the doctor. Pulling all my meds out of Walmart and going back to my neighborhood pharmacy.

Reviewed July 10, 2018
I've been taking pain pills for years now. (Which is the lowest dose.) Suddenly I'm told by Walmart that unless I switch Doctors and go to pain management that they would not fill my prescription. I had no choice as no other pharmacy would accept me in this small town but to switch doctors. Mind you I still have anxiety going to my normal Dr. Along with my narrowed spine, I have chronic migraines, anxiety (which the new Dr wont allow me to take meds for now and I ONLY took as needed not every day), PTSD from my mother being killed in front of me, gout and I could go on...
This is causing me sooooo much more added anxiety and stress!!! I'm being treated like a drug addict. I want to go back to my regular Dr. I will gladly test for her. This just isn't right. They shouldn't be able to make me go to any certain Dr. and they shouldn't be able to undermine what medicines my Dr. has prescribed for me. If anyone has a lawsuit going for the same thing I'm interested in joining.
Reviewed July 6, 2018
My wife went to WalMart to get our Meds since we use Humana and WalMart is the preferred pharmacy, we started to get our Meds there. I can tell you that the pharmacist was horrible. I went to pick up our medicine, since the system had called me to let me know that it was ready. The lady at the pick up side said that she did not have it ready. I said to her that I got a call and it said that it was ready, and asked to speak with the pharmacist. He came in and started to speak to me which I could not understand him, his accent was so thick. I am an immigrant and do know about thick accents since I had one, then, he asked me to go to CVS or to Walgreens. Well those pharmacies are NOT my preferred one. Please Wal-Mart take care of this mess.
Reviewed June 20, 2018
My 5 yr old son had surgery this morning and got discharged at 10am. We dropped the prescription off at 10:15am. So then I get a phone call that it's the wrong strength and that she would call the dr as soon as she got off the phone with me. So then she calls me back and said that she had to leave a voicemail and that I should call to get it going faster. So I did it because my son just had surgery and they don't care. When I was a pharm tech I would elevate the call to the dr. But nope we didn't get that service. So I called at 6:30 pm because I thought I would of received a phone call that it was ready but NOPE! So they said it was ready. It's not how you run a pharmacy! I want something done!!!
Reviewed June 13, 2018
I have been picking up my pain medicine from my local Walmart for years. Today I went in and they told me my script will be less than the normal amount. I inquired why and the man rudely stated, "Because people abuse these pills and you now have to manage your pain better". I told him I was in a severe accident and need my regular dosage that my body is used to. I asked if he could contact my dr to see if it was a mistake. He stated that even if it was a mistake and got corrected, he would contact my dr again and make him give me even less medicine. What gives this pharmacist the right to do that? He does not know my medical history. I was so embarrassed by this man today.
Reviewed June 13, 2018
For the last 2 months the Wal-Mart Pharmacy in Kimball Tennessee don't have most of my prescriptions. I have to wait or go somewhere else. I have been using this pharmacy since it opened. I can see one but not three.
Reviewed June 11, 2018
I am so mad at Walmart Pharmacy I could scream. I am a pain management patient. Have been for years. I use a discount card SingleCare to purchase my pain meds. Have for a couple of years. I am on Social Security Disability and don't have Medicare yet and no Medicaid. I can't afford insurance, so I rely on discount cards so I can afford my medications. Today I get a text my prescription is ready, instead of my usual $20.00 it's $105.00. I call them and they don't take discount cards for pain medications anymore. Because I might be a druggie. I have to have someone get my prescription and take it Walgreens where it's going to more than double my cost. I am disabled and can't get around to do this for myself right now. WALMART THERE ARE HONEST PEOPLE IN TREATMENT, WHO NEED THESE MEDS. I got my social security disability first try because of my pain. Corporate can go to hell.
Reviewed June 8, 2018
I work in medicine for a major pharmaceutical company and have for over a decade. I understand the rules and why things have to be the way they are. That doesnt mean I agree with them. Walmart pharmacists are the worst. They are in general arrogant and obviously have esteem issues among other things. I unfortunately have been terribly ill and did not realize how absolutely invasive and offensive pharmacists can be. They had the nerve to lecture me about a medication that my doctor and I agreed to taking.
Who do they think they are? Count the little white things and put them in a bottle PER MY DOCTOR'S ORDER. The laws have empowered these fools into thinking they are somehow defenders of the planet. They need a dose of reality badly. They have no understanding of my medical history or medical needs based on a prescription. Give me what my doctor tells you to give me and STFU.
I as well as everyone has to be accountable for themselves and do not need multiple layers of idiots telling me something written by the DEA or some corporate attorney. I am the decider at the end of the day what I want to put in my body and for how long. There is so much misinformation, bad data and totally fraudulent studies used to the agenda of a few and we "people" here at the bottom are the victims. Lastly, Walmart pharmacists...this is directed right at you personally...if I treated people the way you do on a daily basis I would be FIRED. You are not God and not a savior. You are a pill counter. Find another line of work. Feel free to treat people like you do now and then you will get the wonderful opportunity to be treated the same as you wait in line at unemployment.
Reviewed June 3, 2018
I contacted my doctor's office asking for a few scripts to be faxed to Walmart Pharmacy on the 23rd, a week in advance, because the Walmart Pharmacy here keeps screwing stuff up. One week later, on the day the prescriptions were to officially be filled, the pharmacy told me they had not received any scripts from my doctor - even though I had verification from my doctor's office on the 23rd, 2 hours after I requested the scripts to be sent to Walmart.
I knew they were full of crap because I had the message from my doctor's office right in front of me. But, I didn't want to argue, I just needed my medication. So, I called the doctor's office and asked them to resend the scripts, which they did. I did not receive notification from the pharmacy that the prescriptions were available for pickup. So, I called them to ask what was going on. They said they now had the scripts (now, double the number of them) but, they couldn't give me the prescriptions until they spoke with the doctor - and that they had called my doctor's office to get the verification code. I called mid afternoon, and they said they still hadn't heard anything from the doctor...and then told me that again when I called in the evening.
So, the next day, I called to see what was going on and Walmart said they were still waiting to hear from the doctor's office. I was getting sick of their crap by then so I called my doctor's office personally to explain what was going on. They informed me, again, that the scripts had been sent to the pharmacy, now more than a week ago. I told them Walmart needed some kind of verification. And, I was told they'd given the verification to the pharmacy before I had called anyone at all. So, in the end, I'm sitting there for 3 days, going through withdrawal from my meds, with a mild fever, vomiting, with a migraine, while Walmart had the scripts and the verification codes from the beginning...then got more scripts...and the verification code again. It was like no one there gave a crap about the situation. If I had not been making all those phone calls, nothing would have gotten done. Their apathy was absolutely baffling.
Reviewed May 21, 2018
I have used Walmart's online pharmacy for several years for my monthly supply of medical drugs for Type II diabetes. In the past I have done this by first logging into Walmart.com, then into the online pharmacy where I could check to see how many prescriptions I have remaining and to refill them whenever needed. At some point in 2017 Walmart's online pharmacy changed its online security methodology and from that point I have not been able to be verified or to login at the online pharmacy login site. Each time I was referred to my local Walmart pharmacy store at 1911 Marsha Sharp Fwy, Lubbock, Texas to be "verified" but three trips to my local pharmacy have yet to resolve the login problem.
I have also called Walmart's Customer Service (I assume nationwide) twice who have transferred me twice to their online pharmacy technical people. The first time I was told that my local pharmacy store had somehow deleted my PIN number but the problem would soon be resolved and that I would receive an email by May 11th to verify this resolution.
Having not received any emails from Walmart, today on May 21st, I again called Walmart's Customer Service who again transferred me to the technical people who handle pharmacy tech issues. And again, I was told that my local store has to be a part of resolving this problem which is much more of a problem for older folks who are not as PC literate as myself... Since Walmart's Customer Service has not been able to resolve the issue in two telephone calls and my local pharmacy has not been able to resolve it in three 80-mile round trips there, I may be forced to change my pharmacy if Walmart cannot resolve this technical problem soon.
Reviewed May 19, 2018
Won’t fill pain meds from 2002 injury - I have been in pain management since my work accident in 2002. Only problems I have had filling this is from insurance, or lack thereof. On May 10, 2018 I had been to my monthly appointment. He faxes my prescription to Walmart. For several months now, every now and then they are out and I have to return when they get their shipment in.
Well this day I had gone to the dr, on a Thursday and to Walmart, and they said they were out and the shipment would be Tuesday. Nothing unusual YET. I was almost home, when my dr's office called me. She said Walmart says I’m on too high a dose of my pain med. I have been on almost all types since 2002. Including **, ** and early in treatment, **, **. And all in between. I take 4 mg ** up to 5 times a day. This is far from a strong dose. They make 8 mg too. An acquaintance of mine takes 8 mg 3 times a day. I want to know when Walmart became my dr and when they looked over my chart to see everything I have been through since 2002!!! THIS ISNT FAIR AND IT'S NOT THEIR PLACE TO OVERRIDE MY DR’S DECISION.
Reviewed May 16, 2018
I took an Uber from My Pain Management to refill my pain meds from an elevator crash 16 years ago breaking my legs and my back. Never had a problem. They were always easy and pleasant to me. When I gave the prescription to the woman at the drop off window she greeted me by name. Said it would be about 30 to 45 minutes. That's fine. I am not mobile. I was in an electric cart. Went and got a few grocery items. Went back. My prescription wasn't ready, another went by. The Pharmacist said the dosage was too high and he needed to confirm from the Dr.??? It was actually lower than last year and lower what my Dr wanted me to take.
He spoke very loudly in front of about 18 people in line and verbally drug shamed me. I was humiliated. I wheeled up to the window and asked him to talk to me in a normal voice and face to face. PLEASE. He was lecturing me on the danger of my pain meds. I told him I was on ** a few years ago and had it changed to something well not so strong. After pointing out to him I am unable to walk he said my name and told me he knew of my condition and then my Dr called and I guess wasn't very nice to him. He came over and said they will be ready in a few minutes.
When I went to pick up and pay this cashier was very rude. Wanted ID. Fine. Well she didn't like my ID even though it is valid and they knew me for 8 years and said They can't sell them to me. OMG. I went nuts and had every manager and customer service person over to see what was going on. This man I had never seen said, "OK this time but never again." This is the only pharmacy even close to me and most don't deliver anymore. Now I have to pick up my meds for anxiety and Parkinson's. I am totally afraid to go in there again. After 8 years with them They treat me like a drug addict.
Reviewed May 16, 2018
On several occasions I've tried to fill/refill prescriptions only to be told they are out of stock. What's worse is they say they don't know when inventory will be received. How can a business that absolutely affects the health of consumers not have inventory??? I was without a thyroid medication for nearly a week before. Now, I can't get a prescription for my daughter filled because of this nonsense and she's been without it for 3 days. I've had to call my daughter's pediatrician to see if they will send it to another pharmacy. Walmart tells me they don't know what they're receiving on a daily basis and I'm supposed to call every day to see if the drug is in. No thanks, I'll take my chances with a reputable company going forward.
Reviewed May 15, 2018
Took a legitimate prescription to the new Neighborhood WalMart in Murrells Inlet SC located at Frontage Road. The pharmacist called me 5 minutes after I dropped it off angrily stating a schedule 2 med from out of state could not be filled in SC nor at any Walmart, it was the policy. I've been filling this for years without incident. When I arrived I was told the "city where the Rx was written is filled with clinics that write this stuff and hand it out like candy". I'm apparently lucky "she didn't keep my Rx and report me" (for what? trying to fill a prescription?). I asked if she called and verified the Rx but was told "she didn't need to because who knows what kind of relationship I have with this doctor" What the heck?
I filled it successfully elsewhere and called other local Walmarts that said, “No problem. We can fill that.” So she LIED in addition to harassing me! They may not have to fill the prescription (at their discretion) but lying and slander should be off the table. Blatant harassment and profiling and all kind of loud talking about my med, my doctor and our apparent illegal ways. Checking to see if HIPAA violation occurred.
Reviewed May 7, 2018
So I have been taking opioid for several years due to major back problems. These last few months of filling my script at Walmart pharmacy had been a pain. They lecture me, make me wait forever and barely want to hand the medication over. I do not abuse the meds. I take them as prescribed by my doctor but they still treat me like I'm an addict. I have all the verification I need from the doctor, insurance company, etc to have this medication legally every month. I went to get it filled today and they told me 30 min it would be done. Check back in 30 and they say they will not fill because they no longer fill prescriptions from my doctor's office. I just don't get it since that has never been a problem before. I think they just make up excuses not to fill prescription pain meds for anybody these days.
Reviewed May 4, 2018
I dropped 2 prescriptions to the Walmart Pharmacy on Philips Hwy-Jacksonville FL. One was new (a $4 antibiotic) and the other was a refill of an anti-fungal that I first got filled at the Walmart on Normandy Blvd. It took 2 days for the Philips Hwy Walmart Pharmacy to fill the antibiotic and 5 days to fill the anti-fungal. When I went to pick up the anti-fungal (14 pills, 100mg) I was told the cost was over $91. I disagreed, explaining that it was a $39 Rx refill that I'd already had filled once at the Walmart Pharmacy on Normandy 3 weeks ago and that 2 days prior the Philips Hwy pharmacist had already confirmed the $39 cost for the refill. The tech leaned over the register at me and said "Well, this ISN'T the Walmart Pharmacy on Normandy, this is the Walmart Pharmacy on PHILIPS." I was also told I could not use my Good Rx coupon. I told this Tech that the price isn't right and to cancel the RX, I would transfer it back to the other Walmart Pharmacy.
On the drive over to the other pharmacy I called in the refill to the Normandy location. By the time I got there (25 minutes) the RX was ready at the $39 cost AND they applied my Good Rx coupon so the final cost was $25.94. They couldn't explain to me why the cost was almost double at the other location, or why the other Walmart Pharmacy would not take the coupon. They were just as baffled as I was. I'm still bothered by this discrepancy in cost. This morning I researched all Jacksonville pharmacies for this particular Rx and found the cost NEVER exceeded $39. There's no insurance in play here either. This is a straight cash pay.
There needs to be a full investigation into Walmart pharmacies potentially overcharging their less savvy customers, like seniors or patient advocates or INSURANCE companies for that matter. 100% markup on a generic drug without a rational explanation? Where is the oversight? This is unethical and definitely diminishing people's quality of life. It's gouging the sick. Heinous. Be your own advocate! Always shop your Rx on with an app like Good Rx, call multiple pharmacies or do an online search so that you know what you should be paying vs what the bad pharmacies try to get away with charging you!
Reviewed May 1, 2018
I went to the Walmart at I-10 East Freeway @ Freeport St to have my prescription for my pain medicine filled, as I have every 2 weeks for the last 2 years, to be told I needed to have my Doctor fax over my treatment plan. I physically pick up the prescription from my doctor's office and carry it to this same pharmacy every 2 weeks. My doctor did not feel comfortable passing my medical information via fax, anyone would have access to it which is a violation of my rights under HIPAA. The pharmacist refuses to fill my prescription with no good reason. I have seen this doctor since I was 15 years old, I'm 46 now, I think that qualifies as a good doctor/patient relationship.
I am not an abuser of pain medicine, I take it as needed for 2 autoimmune diseases. I do not have insurance as my job does not provide health insurance during probation period so I pay cash. I do not try to have my prescription filled early since I take it as prescribed and my doctor would not release it to me early even if I wanted to. This is ridiculous as to so many innocent people with chronic pain are having to suffer due to pharmacists trying to play the role of doctors. If you want to be a doctor, go to med school. I agree there is an opioid problem but do your research on patient history in your own computers at Walmart. If you see consistency with patients on these meds, don't treat them like abusers. Look for the inconsistencies.
Reviewed April 17, 2018
This is my horrible experience with Walmart Pharmacy at 5302 North Garland Ave., Garland Texas 75044, on April/16/2018. This morning after my visit of my doctor, he faxed all my prescriptions to the above pharmacy. After two hours I went to Walmart, I was told that the medications shall be ready until one P.M, so I went back until 2.30 P.M, to make sure it is ready for me. This time I was told it is still not ready & was asked to wait another 10 minutes. Afterward, it is another wait for 10 more minutes, so on & so on. Eventually, I had to leave for my wife who is in the hospital. Walmart is the worse pharmacy I ever experienced. If you don't mind to stuck into a situation of an endless waiting for your prescriptions. Go Ahead & wish you luck!
Reviewed March 28, 2018
To make a very long story short, following several months, well no, years of unprofessional service I finally decided to voice my concerns with corporate. I was assured that the situation would be dealt with. Unfortunately I believed this. Recently when I called to ask a question the person I spoke with wouldn't let me get a word in edgewise, we were going nowhere as we were now raising OUR voices, so I hung up. The individual actually called me back within minutes and told me to never come into that pharmacy again as I wasn't welcomed there and hung up!! Can you say Human Rights issue? This store in Niagara Falls NY has the most ignorant, non-professionals that one can EVER imagine. STAY AWAY, many other stores nearby with comparable prices.
Reviewed March 24, 2018
After moving to Bonham Tx from Allen Tx at Kroger's and believing Walmart would work okay for my pharmacy needs I was unfortunately disappointed. I brought in all of my prescription bottles so they could see the drug, date last filled, mg size and prescribing doctor. Several times they had several trainees on during the same shift the service was slow and inadequate while looking for my only to be surprised when the pharmacist said they could not fill it since they were going to lunch. I had never had this poor of pharmacy service until I discovered what they did next.
Just for facts my PCP referred me to my pain management clinic, knew my cardiologist and Gastrointestinal doctors for 4 years and received lab reports from them. Even though this was the story and Walmart had been told of my health issues they called my PCP to inform her that I was receiving controlled meds from several doctors. The issue is, my PCP prescribed my anti-anxiety and the pain doctor prescribed my pain drugs.
I'm on the lowest amount of pain meds that a patient can take and still get relief and one antianxiety pill a day. I battle depression and am in counseling trying to get relief. Due to the pharmacy's blatant act of misinformation my PCP became nervous and worried about being turned into the DEA so changed my meds even changing one to longer acting which causes lethargy throughout the day and causes more depression. The days of so many hands in the pie of each patient has now messed up the entire system. I am so disappointed in what the govt has done due to back alley illegal drug sales that I believe I'm just another victim of those selling drugs on our street corners.
Reviewed March 20, 2018
On March 7th, I went to the Walmart at 3829 US Hwy 77 in Corpus Christi Texas. I went to the pharmacy there to pick up two prescriptions called in by my doctor. The clerk that waited on me was rude and would not listen to me. I told her I had two prescriptions to pick up and I gave her my name and date of birth. After she checked, she came back and insisted that I had 3 prescriptions to pick up. I told her no that there was only two and she argued and said that the doctor must of added a generic and besides it was in with my other medicine. She was rude of course and told me I had to take all of them and that the extra prescription was on five dollars. So to cut down on the conflict from her, I paid for them and left. I took the meds when I got home for my nightly dosage and got sick and sat back and passed out.
When I woke up, I walked over to check what I had taken and the 3rd med was not even in my name. What I had taken was a muscle relaxer. It interacted badly with my other regular medications. I have reported this to the corporate office and the Texas Board of Pharmacy. I've not heard back from anyone on the matter except the pharmacist that filled the order, demanding that I bring it back. My next report will be to the FDA I guess. Whatever the case, you can't trust their pharmacy because they will give out anything just to suit them. I will never go there again and I advise that you don't either.
Reviewed March 18, 2018
Walmart Pharmacy- Daphne, AL. My wife and I went to this pharmacy today to get my prescription of ** filled. The woman pharmacist refused to fill it. When we asked her why she said "that was her preferred judgment". Asked her to explain it. She refused. We then went to the assistant Manager, Julia. She said there was nothing she could do. Since I have been doctoring since 1992 (since I broke my back and have been exposed to Agent Orange) including but not limited to: orthopedic surgeon, neurosurgeon, family doctor and now a pain doctor and given different medications and am now on **. I am positive this pharmacist who is employed by Walmart has violated my civil rights by denying not to fill my prescription even though I am also 100% disabled vet. I have every intention of filing a lawsuit and hope more customers also file.
Reviewed March 14, 2018
Wal-Mart is convenient and is probably the main reason I use them. They carry the medicines I use and the co-pay is cheap. Reorders are easy via phone or online. I travel a lot and getting refills in different states is easy. I have had no issues using War-Mart Rx.
Reviewed March 13, 2018
Just left the doctor's office. Was prescribed 10mg of ** once a day. Picked up my medication. Went home. Ate supper. Popped a pill. As I looked at the bottle which stated 20 mg of ** cut in half take once a day. Well why would you do that to a person who reads a prescription bottle when they just left the doctor's office and she told you how to take this pill. This was an awful experience. I have anxiety which is why I'm taking **. I had an awful night and am having an awful day. Side effects are amazing. No one should have to go through this. Do not trust. Read and now do we trust what's in the bottle if it is the drug it's supposed to be. Very bad experience and you wonder why I didn't read it why should I. Left the doctor's office 10 minutes ago talking about this drug that I'm going to take.
Reviewed March 12, 2018
I understand the epidemic of opioids but everyone should not be accused of abusing meds! I have been taking ** for more than three years and have had this issue numerous times! I am out of medication which I SHOULD NOT JUST STOP! Walmart never called my doctor! I sent them an email and yet I went to pick up my script and it was not filled! They also tried to blame the doctor! They now have a policy at this store in Norwich, NY that they REFUSE TO FILL MY SCRIPT UNTIL 30 days add ER last fill/refill! This is causing me so much stress and aggravation! I have been without my meds, even though my insurance would accept filling the script a couple days prior to 30 days! Why is Walmart policing my doctor-prescribed medication that’s I HAVE NO HISTORY OF ABUSING! They literally stated “they were the addiction police,”. What on earth is happening! If I lose a pill I am out of luck and considered an abuser!
Walmart has no right to determine when I should get my meds if my Doctor approves the script and the insurance will fill/refill a couple days prior to expiration of last refill! They told me to GO TO THE ER BECAUSE OF THEIR NEGLIGENCE AND INCOMPETENCE! No wonder why, as a chronically ill person, my medical bills are astronomical AND I HAVE INSURANCE! Please explain to me how Walmart can arbitrarily refuse to provide necessary meds when there would be no illegality or repercussions! I have to drive top miles to this Walmart and my doctor even place a note on my chart that this script can and should be refilled! I have been without my medication for days now and request you contact Walmart’s Pharmacists at the Norwich store to remedy this continual problem. Causing me tremendous stress!
Reviewed March 8, 2018
Why is it that when you pay for your script you have to go stand in another line so the pharmacist can bag it. What the hell is this. Stand in line to get script then pay then stand in another line while pharmacist takes it out of the bag then puts it back in the bag. What a waste of my time. First I was told it was a state law. LIE. Then it was Walmart policy. Who make this policy. I refuse to go to another line and raise holy hell till they give me my script.
Reviewed March 7, 2018
Walmart Pharmacy Johnsburg, IL - I have been filling my prescription at Walmart for years, I take ** for anxiety. My doctor does NOT provide refills so I have to physically go into the office every month to get a prescription. Brought the script in the same day doc wrote it like I've done for years, the staff told me my insurance declined to fill it as it was 4 days early.
Talked to insurance and it was not submitted so pharmacy LIED. Then they told me the computer wouldn't fill it, well, computer has filled it this way for years so another lie, bottom line, they have a new pharmacist (wouldn't tell me the name) who has been hassling people on refills. She has decided since script was filled last 2/9 to hold it until 2/8 even though it is a NEW script the doc just wrote. Seeing doc every month allows them to know how often it's filled. If they felt it was too early they wouldn't have written it, pharmacist continually takes it upon herself to play doctor and decline not just mine but other people's as well. Will be leaving Walmart pharmacy AND shopping center as it is no longer convenient and I don't like being lied to and having a pharmacist doctor wannabe override my personal doctor's prescription!
Reviewed March 3, 2018
1 Day post op and I called to ask about a medication. They hang up on me. They are rude and lack compassion. Anybody can work in the medical field and learn from a textbook... But you need compassion while dealing with patients.
Reviewed Feb. 26, 2018
I have transferred two prescriptions to two other pharmacies. The most recent was for a refill of a drug I use when symptoms set in. I have insurance. The price for six of these pills at Walmart was $42.00 for six pills. I asked if there was a generic replacement. Their answer was NO. I left the store, went home and researched the pill I am taking and guess what? There is a generic for it. The next surprise came when I went online and found a discount card thru Walgreens for $82.50 for 30 pills making it $2.75 per pill versus $6.08 per pill. I had my prescription transferred to Walgreens. Went back to Walmart and showed them my receipt from Walgreens and they countered with 36.50 for 6 pills.
This is a lot of trouble to get the correct information and pricing. Taking into consideration the trouble my doctor has to go thru to switch pharmacies and there you have the problem and complete waste of time and money. Thank goodness I am healthy enough to pursue getting a fair deal. I am thinking of the sick and disabled and wonder what is happening to them. MAKE SURE YOU CHECK AND RESEARCH ALL YOUR PRESCRIPTIONS FOR PRICING AND GENERIC ALTERNATIVES!!
Reviewed Feb. 15, 2018
I have logged in innumerable times to this site. All I wanted this time was a printout of my 2017 subscription purchases. But suddenly, I get "Walmart has instituted a new level of security to protect your identity." Okay, no problem right? I answer ALL the questions accurately -- date of birth, phone number, pin, etc. "We're sorry. You cannot access your account at this time. Please bring your ID to your local pharmacy and we will we glad to initiate access to your account." WHAT???
I called my pharmacy where they know my voice (my husband and I buy all our prescriptions there -- we account for 10% of their business, I am sure!) They call me by name but no, they cannot grant me access without my picture ID and signature. So I ask for the number of online technical support. I call and explain that I am miserably sick with a bad code and just need my 2017 report. They ask me all sorts of questions only I would know including a prescription number. Then they ask me the same for my husband's account.
She is satisfied. She says she will forward all my info to the people in charge of access and that I should hear from them within 5 business days. 5 BUSINESS DAYS!!! I want the report NOW! My frustration and anger knew no bounds. I have threatened to take our business elsewhere -- to Harris Teeter just down the road and much closer than Walmart. But my husband and I like the people at this pharmacy so I will give them one more chance. But the dumb bozo who, without any notice to me, put a "new level of security" on their pharmacy website should be fired.
The least they could do is have every pharmacy check-out person explain the situation and ask if the customer wants to initiate the access process WHILE THEY ARE STANDING RIGHT THERE!!! No, they wait for you to really need something from their website BEFORE they tell you about this "new security level." How stupid can they be. Can't they think through anything before making changes??? THINK LIKE A CUSTOMER and figure out how to make their Walmart experience EASIER instead of damn frustrating! If I could give you a minus 10 stars, I would.
Reviewed Feb. 10, 2018
The pharmacy assistant at the register, Arvealetta, was rude and dismissive. She has been unprofessional on several occasions and continues to be so. For that reason, I have decided to remove my business from your pharmacy and will encourage my family and friends to do so if/when they encounter this woman's rudeness.
Today when I went to pick up my prescriptions, she rudely said to me, "The prescriptions were not ready. The pharmacist needs to read them, don't know when or how long it will take, so I will let her know you are here waiting," gonna take the next customer and motioned me to step aside. I said, "Well can you just ask her how long so I will know when to come back," she sad, "I already told you I don't know, next..." I said, "You can't just ask her..." just then the pharmacist, Nahimini, said softly, "It will just be about 5-10 mins," I turned to her and said, "Ok great, I will be back then."
Later when I came back to pick up the prescriptions she continued to talk loudly about me to another co-worker and by saying that lady right there. Have no problem if you want to talk to your coworkers about your experiences with clients, but this woman was blatantly doing this loudly so I could hear her and looking right at me. So that's when I went to the customer service desk where the manager said, "We don't control the pharmacy, they are a separate vendor," so I went to the pharmacy manager who just happened to be Nahimini, in which she tried to make excuses for her behavior. This would have been accepted if it was the first time but it wasn't. I'm actually praying for this woman in hopes she can see the way she is treating people and change her ways.
Reviewed Feb. 9, 2018
The pharmacy had one of my prescriptions ready to go but it had to be held for a few days due to refill guidelines. The pharmacy admitted they took the script off the shelf and used to for another patient. When I went to pick up my medicine I was told they were out. This was Wednesday the 7th, after I told the pharmacy that was unacceptable they gave me 7 pills, and stated the rest would be in on Thursday. I called Thursday and they said it would be Friday. It is Friday now I am running out of my medicine and the pharmacy tech said it could be as late as Monday. The pharmacy didn’t even call me, I had to call them! I would like to know the legality and duty the pharmacy has to fulfill orders.
Reviewed Feb. 7, 2018
My doctor electronically sent in a prescription. 1/30/18. I have enough until 2/7/18. These are 30 day scripts and I usually get it filled on that day. Here it is day 29 and they’ve had 10 days to order and they said it still didn’t come in. Very dangerous and unprofessional.
Reviewed Jan. 27, 2018
Bought generic ** at Walmart with Humana insurance. It cost 97.50. Could have gotten it at Kroger with just a good RX coupon for 51.00. Kroger is better every time. Finally I have figured it out. Walmart will rip you off.
Reviewed Jan. 27, 2018
I'm the sole caregiver for my grandparents and they use Walmart Pharmacy. For the past two years I have been taking care of them and also have the very unfortunate task of going to and dealing with Walmart. My grandfather only has a few prescriptions that only need refilled every once in a while, however my grandmother is a diabetic, along with having numerous other necessary medications. I am in the pharmacy at least once a week, if not, three or four times. I know that all but two of the employees in there are all completely clueless, including the pharmacist. Funny enough, the one employee who is the most ignorant and rude is the only one that doesn't have their certifications on the wall. Kind of makes me wonder.
Anyway, I am at my wit's end with them. They always call the house when a prescription is ready for pickup and give the cost, most of which is usually no charge. Yet when I go over to pick it up, lo and behold, there's a charge. It does me no good either way, because they won't ever listen to me, so I either have to pay and take my grandmother in later to get her money back, or just do without the medication and my grandmother has to take the time to call them and speak to one of the clowns working the pharmacy that the prescription does not cost anything. Anyway, this makes me livid because they are wasting my time and gas by having to drive in, go home empty handed and come back a second time and get the prescription.
When they aren't trying to take advantage of me and attempting to get me to pay for something that is free (probably assuming I'm some stupid young boy) they are refusing to either fill the prescription or refusing to have the prescription. They once refused to fill a prescription for EIGHT days. This was for no reason other than them wanting to be difficult. Not only that, but this was insulin. A new prescription for insulin. They tried to blame everyone under the sun but themselves, first the insurance company, then the doctor, then again the insurance, then her, then the doctor again. They never did claim responsibility for that, but they finally did fill it when she threatened to switch to a different pharmacy.
As I mentioned before, they call to inform of a prescription that is ready for pickup. Their new favorite thing to do is call, say a certain medication is ready for pickup at no charge. As I'm the only one driving, I have to go over there and pick it up. When I get there they either say it's not ready, or it is ready but for some reason (that they refuse to explain) they can't give me the prescription. I like to call them out on their **, and tell them that they literally just called and said it was ready. Once again, another unnecessary trip and more of my extremely valuable time wasted.
After realizing I could just use the drive thru, I started doing that. I absolutely hate having to go inside Walmart, and I shouldn't have to fight crowds just to get a prescription. I also despise having to even look at the people working in there, I hate all but two of them. They actually stopped screwing up everything when I started using the drive thru for the first four or five times. I think now they realized who I am without actually seeing my face, and they have been doing everything in their power to ensure I leave ** off. First it was refusing to give me the medications. Now it's make me 5 minutes when I hit the call button until someone even acknowledges me, saying "be right there", then not coming back, then another person saying "sorry, one moment", followed by another five minute wait before being helped. Then finally being helped, only to be told I can't pickup the prescription.
Oh and in the 20 minutes they have me waiting, helping every other person to use the second drive thru lane. I actually timed this, and from the moment the other cars pulled up, rang the call button, and drove off with their prescription was less than 4 minutes total. This place I'm pretty certain has a personal grudge with me, I know for a fact two of the employees do because they saw a post I made on social media in a community group page about some of the horrible experiences I've encountered, just trying to make the public aware of what really goes on here. These two definitely treat me with a ** poor attitude anytime I get stuck with them, the other employees aren't too bad (just clueless). It's really unnecessary for them (Walmart Pharmacy as a whole) to conduct themselves in this manner.
I don't know if they are doing this on purpose. I would have never had an issue with them if they could just do their job correctly. I'm tired of having to make multiple trips over to Walmart, and having to deal with these morons each time, because they keep messing up everything. I have counted and the last ten times I've been here, I've only had ONE time where they got everything right. A 10% rate is unacceptable. They need to be evaluated, I'm sure if the Delaware Board of Pharmacy saw how they really operate, they'd lose their license immediately.
I would highly recommend going to literally any other pharmacy, Walmart will never apologize to me for anything, because that would mean they'd have to admit they were in the wrong. Walmart doesn't care about your health, only your wallet. Anyway, I don't use Walmart Pharmacy myself. I've been trying my hardest to convince my grandmother to get her to switch her and my grandfather over to a different pharmacy. It really ticks me off that she continues to use a pharmacy that only see her as a dollar sign, in my opinion.
With a REAL pharmacy (such as CVS, Rite Aid, Walgreens, local small town pharmacy, etc.) they know you on a first name basis and are friendly, have your medication ready when they see you walk in, and if they mess up they apologize for the error and fix it. They don't try to rip you off, they don't call you and have you come in for a prescription that isn't ready, they don't play games. I would rate it at zero stars if that were an option. Don't be fooled by Walmart Pharmacy's cheap prices and generics, IT IS NOT WORTH THE HASSLE!!!
Reviewed Jan. 13, 2018
At the beginning of the new year I brought in my new Part D insurance cards to start using Walmart Pharmacy for the new year for 2018. At the time I did not have an Rx to fill but the gal at the pharmacy took the cards to put on file. Soon after my doctor called in an Rx and the pharmacy used my old Rx card to fill the Rx. I found this out before I went to pick up my meds and got it fixed with the pharmacy over the phone. When I went to pick up my meds they still had not used my new cards AND they implied that I gave them the wrong cards. They were beyond condescending... The pharmacist laughed at me and asked if I needed to have someone explain how this worked.
In addition, when I tried to tell her what had happened she kept talking over me. This is no way to treat a paying customer. The store manager told me to never come back to that Walmart. I reported them to the agency for Civil Rights and to Walmart Corporate. If it wasn't for my current insurance which is Humana Walmart I would switch to CVS in a heartbeat. I NEVER had problems with them. BEWARE OF WALMART if you want to be treated with respect. I wound up using Humana mail order which is cheaper anyway. In my opinion Walmart has little to no class and needs a course in customer service.
Updated review: Dec. 22, 2017
Took 4 days resolve after went back. Staff actually called tech, he didn't notify because didn't hear back and since tried prior locked out, if locked out staff only one get unlocked. This guy very helpful. Once unlocked tonight finally works now, didn't even need do security. Saw must had issue my account they had fix since tech got whole info including email. Also so go staff tell them call tech. First day there half hour but eventually worked. I have too many addresses and probably can't delete. Might been another issue. Wish could delete all those though.
Original Review: Dec. 20, 2017
I even went Wal-Mart, staff tried helping numerous ways when he called tech. He said be fixed today. Well wasn't so now gotta go in tomorrow. I can't even view my prescriptions if expired or not. If not fixed this week I'm transferring all. They should least had way cancel account, get new and still meds on file so if my info exactly matches pharmacy something wrong. They shouldn't gone live if kinks weren't fixed like staff said. My issue first he's seen, other people had simple solution. Mine even shows address never lived up, least one and very old addresses. They should have way delete as even though change reverts back old next time try so think that's kink. Other places never had this security so why Walmart since many use?
Reviewed Dec. 14, 2017
Walmart Pharmacy App is pretty well broke. I send in a refill... They say it is not received! I can't access My Pharmacy to see the scripts available to me...because of fraud concerns! I requested access but they blocked me! Their response: "We received your request to access your Walmart Pharmacy account but unfortunately some of the information did not match what we have on file. To protect your healthcare information, we have a strict online validation process that guards against fraud. We know this can be an inconvenience for some customers, especially when information does not match and we are unable to immediately grant access.
"A solution is here! Beginning November 17th you will be able to show your photo ID at the Pharmacy counter and, after confirming your identity, the associate will add Pharmacy access to your Walmart account. In the meantime, please refill as a guest online or call your local Walmart Pharmacy to refill over the phone. We apologize for the inconvenience."
Yeah - about that... I rarely pick up my own meds. My husband does that and when I asked about access to the Online Pharmacy (on the rare occasion that I get to pick up my own meds) because I was being locked out, my Pharmacist had no idea what I was talking about! Next thing that will happen is that my husband can't pick up my medicine because they can't verify he's my husband! And GOD FORBID that "someone unverifiable" takes home my meds...which is for Migraines! I am seriously thinking of switching Pharmacies. We only chose Walmart because it was close to my husband's work. It may be time for my family to change to a reliable local Pharmacy that is not a corporate box store but only a Pharmacy that focuses specifically on the needs of its customers instead of seeing how far they can push them and have them stick around!
Reviewed Dec. 13, 2017
The Walmart pharmacy in Yuba City California, think that everybody that uses an high dosage of ** is a drug addict. They accused me of being a drug addict and I am misusing my medication. I am a leukemia survivor in remission with side effects. I have arthritis in my ankles, neck, back, wrist, and hands. The head pharmacist have no right to tell my new pharmacy that I transfer to, that I am a drug addict.
Reviewed Dec. 5, 2017
They have no Quality Assurance (QA) in processing their online orders. Most of the time their system is broken. If you order a refill that requires a new prescription from the doctor, the transaction is removed from an online status and moved to a manual status. Once there, even after the new prescription is received, they do not process it automatically. Instead, if you signed up for telephone notifications they are suppose to call you and verify that you actually want the drug. Of course if you did not sign up for notifications, the transaction is put on hold. So, after you run out and call them, then they try to process it, but the manual data they have does not match what is in the online system, so all their data (credit card info) is outdated and the transaction fails. Again if you're not signed up for notifications the transaction is put on hold again.
Reviewed Dec. 4, 2017
As I Cyber Security threat researcher and a Customer of Wal-Mart I was very disturbed that one of your Pharmacy Technicians chose to post a screenshot of her work computer on Facebook. The Facebook post clearly shows the Name, Address, Phone Number, DEA Prescription #, and the DEA authorization # of four patients. Posting confidential Personal Identifying Information (PII) is a clear violation of Federal Law as stated by HIPAA (Health Insurance Portability and Accountability Act of 1996). The Pharmacy Technician's name is: Rebecca ** and appears to work in the Federal Way, Washington State area. Her post can be seen: ** Under “Saw a little piece of home today”.
Working in Cyber Security I am especially aware of the growing epidemic of identity Theft. What steps are being taking by Walmart to train their Pharmacy Technicians about the danger of posting customers' PII in public forums like Facebook? What steps if any can ensure this Pharmacy Technician does not engage in this type of risky behavior? Frequently I teach classes on Cyber Security and will be using this post (and Walmart's resolution on this matter) in my ongoing curriculum. However I will take the common sense approach and Digitally Redact and PPI.
Reviewed Dec. 4, 2017
Went online like I always have to view my pharmacy orders. Walmart has instituted a new log in that requires a security code. After signing up and logging in, it tells you that you must sign in as a guest and pick up your medications at your local pharmacy. THIS IS AN ONLINE PHARMACY. There is no local Walmart for me to pick up prescriptions and I didn't want to order anything - just view my account. The customer service department I called says they are aware of the issue but they can't give me any information about my account due to privacy issues. It could also take up to 2 days for them to contact me. So, let me get this straight. I can't access my medications online and Walmart can't either. And I have to wait until they get around to me in order to figure it out! This will undoubtedly turn into a major legal issue for Walmart down the line. I hope they get their crap together because this is completely unacceptable.
Reviewed Dec. 4, 2017
This is the second time Wal-Mart Pharmacy has withheld my medication unless I give them medical information. It isn't even the pharmacist who is asking the information. It is an employee in a smock. I just saw my primary care physician and they called in the medication for me. It is a topical cream. I have been on it for 3 years and suddenly they are refusing to refill my prescription unless I answer medical questions.
Reviewed Nov. 23, 2017
Today was the 2nd time Walmart has been OUT of my medications (**)... And they tried to give me a $50 ** instead of the $10 (3 month) one when they finally came in. I refused so they took it back and gave me the $10 one. When I asked what the difference was, they said they changed manufacturers for the $4 and $10 pills. They're still out of **, it's been about 2 weeks. I asked why, they said they're very busy and having trouble keeping up.
Reviewed Nov. 21, 2017
I am a 60 year old disabled man who has been getting my pain medication at Walmart for almost 2 years and they decided they would no longer fill it without any concern for my pain, basically saying, "Tough luck," with no empathy. I really believe they could care less about your health are wellness. It's all about profits.
Reviewed Nov. 15, 2017
For the last two months my Dr has got me in a few days early so when I left they put my medicine on file. I was told that they would be filled on a certain day so I go expecting to pick up when I get there. They then tell me they're out of stock!!! Now by this time I'm completely out of my meds and now they're saying they have to order... This doesn't make sense to me. Hey Wal-Mart wake up, get off your butts and do your jobs!!!
Reviewed Nov. 12, 2017
Beware. You get what you pay for. Went there to save money on my prescriptions. I don't understand how can they not have your order ready after you get a email. Then they have no record of me placing my order online. Had to go back to the window to re-order them again and after waiting for a very long time I go up to see if they are ready and no one was even working on them or received my order yet again they asked me DID you order them. I just told them forget it I will go somewhere else. They really need to get their crap together. And we trust these people with our lives. Let's hope that they never have a huge mistake that will cost someone their life!!!
Reviewed Nov. 6, 2017
I have always dreaded filling my prescription at Walmart because every tech behind the counter thinks that they are better than you, especially if you're filling something like **. I am so sick and tired of being judged for having this vice. They lied to me on this occasion saying they sent my prior authorization to my doctor. This was Thursday... So Friday it's obvious nothings gonna get done and I fill a 3 day script for 60 dollars. Monday comes along and I call my doctor around noon and they say they still haven't received the authorization. I call the pharmacy and they say it usually takes a week. They ask where the doctor is out of again and the fax so clearly they never sent it. Once again your neighborhood Walmart discriminating its paying customers. Now I'm sick from withdrawals and it's on you Walmart so ** you.
Reviewed Nov. 2, 2017
Shorted my prescription 11 pills and my prescription wasn't to be ready till 4 days later. They made me come back with what pills I had left to only give me 3 pills of the 11 shorted. Then when I went back to get the refill and only got 4 pills because they didn't have any in stock!! This pharmacy is a joke, my prescription is life or death and they want to play around. This isn't a controlled medication. They have repeatedly shorted medication.
Reviewed Oct. 31, 2017
I filled my pain prescriptions here occasionally because I picked up groceries. But the service and communication was very poor. The pharmacy website is horrible. My Rx I dropped off yesterday was delayed and I was told to called them next day after waiting for 30 mins. They don't even offer to contact me at all. After more than 14 hours, I hear nothing from them! Lazy employees and careless system. They don't seems to be happy with their jobs like most of them working here. One more thing, I have just found out the cost for my pain pills was 60% more than at W. I am going back to the real pharmacy with professional system and attitude.
Reviewed Oct. 15, 2017
I have been going to the Walmart Pharmacy for five years now. This last year has been horrible. I am using a new drug and they never had it stocked. I would order it with other prescriptions go pick them up, come home minus that new drug and no one told me. Very inconvenient. I live out of town and not close to the Walmart. Another thing happened that we are just now figuring out. I thought this was my fault for the last few weeks. It is not, at all. About a month ago my doctor called and added to a prescription. Well Walmart dropped what I needed and used the new one the doc called in. No one let me know. I kept using the old prescription use of 2 tablets and ran out a few weeks early. This affected my sleep. For 2 weeks there it was messed up without the drug. Weeks later it is now getting straightened out. I switched to another pharmacy. Enough is enough.
Reviewed Oct. 11, 2017
I tried using the Walmart app to refill my prescriptions but it does not work. When placing my order it sends a text telling me the order will not be ready for another two weeks. When I contact the pharmacy to ask why it takes so long to process my order. They say it will be ready the next day. Sometimes when I place my order through the app the pharmacy does not receive it at all. Needless to say I will not be using the app at all to refill prescriptions. It does give a list of all my prescriptions in case I need to refer back to them though.
Reviewed Oct. 4, 2017
My doctor called in my pain medication last week Tuesday for my acute chronic pancreatitis to the boiling springs SC Walmart. They didn't want to fill the script last Tuesday because they were either prejudice or ridiculous because the pharmacist said the medication was too expensive to process the script. If you thought the medicine was too expensive, can't your brain process the thought of following up with the doctor that wrote the script. That's the excuse I got when I called Thursday morning to find out where my medicine was. Then when I complained Thursday, they claimed they ordered it Thursday and it would arrive Tuesday. Then when I called this morning Tuesday and demanded to speak with the store manager because pharmacy kept hanging up, or letting the phone just ring, he went over to talk to them.
I waited 10 min and he came back on and said it was on the truck and to come get it but tonight, cause they needed time to process it from the truck. Then when I went there at night, they didn't even have it yet. It wasn't even on the truck. That now I have to wait till the Thursday, so I have been without pain medications for over a week plus. What is wrong with these sick people that would cause a person to not care that another is in so much pain. Shame on you. I hope one day you know the pain that I am in. I will never shop at Walmart again. This was 100% prejudice or 100% incompetence.
Reviewed Oct. 3, 2017
I've been getting my ** and ** for years here. Here's my problem, I've had refills on my ** that they said were too early, and then they don't have them, and then I'll be a refill Short. I honestly believe that they've screwed up more times than I can count! Also, now, they tell me I cannot fill my ** during the same amount as the **, even though, I only use the ** for extreme pain during menstruation and I have Crohn's disease and it helps me, but they're saying they can't do it. I've had it with them! I've never had such poor service and made to feel like a Junkie, even though I've NEVER filled it early ever! I'm sick of them. It was embarrassing and disgusting. I don't understand why if my DR of over 18 years knows me, why Walmart can decide which is right for me.
Reviewed Sept. 30, 2017
I have been using WM's pharmacy for many, many years and have found the pharmacists very helpful and patient. I have no complaints about them at all. The other employees of the pharmacy can be hit or miss and are often sloppy, causing us to drive to the pharmacy to pick up an item only to find out it's not ready after all but I usually avoid this by asking to speak to the pharmacist about my orders - which they themselves have recommended. I often order my refills online but lately - since September 2017 - I have not been able to log into my pharmacy account. I have worked with online customer service and was even sent to an "escalated" type of help but they ended up telling me I had to "verify" my account in the pharmacy and things would start working. The problem is the pharmacists have not heard a word about this. Just wondering if anyone else is suddenly having problems accessing their pharmacy account.
Reviewed Sept. 29, 2017
I received a call from Walmart re: ** 40 mg recall. I had a full bottle that was filled 9/5/17. Thankfully I had not yet started taking. I called Walmart and it was explained to me that they found out 9/26/17 about the recall and then called me. I went onto website and found article dated 8/15/17 explaining about the recall of this drug. I believe Walmart dropped their responsibility on this one. I will either have to go elsewhere for my medicine or do their job and check monthly on my prescriptions for **.
Reviewed Sept. 18, 2017
I am a 'frequent flyer' at the Walmart pharmacy. All too often they seem baffled as to filling orders for RX sent by my doctor. The most recent event (9-14-17) was their incorrect assertion that my insurance company would not fill my prescription for three more weeks! As a direct result of their incompetence I went three days without my medication resulting in the beginnings of withdrawal symptoms and sleepless nights. This morning bright and early I paid a visit to my doctor who had already been in contact with the Walmart pharmacy in Middle Island and corrected their egregious error.
Making a mistake in hardware or lighting is one thing; but such errors in a pharmacy have vast and far reaching consequences which cannot be tolerated by a huge corporation such as "Walmart". The wonderful philanthropic works done by Walmart for individuals suffering at the hands of mother nature have not gone unnoticed; thank you!
Reviewed Sept. 18, 2017
My daughter has real bad seizures when she dont get her meds for four time this year. I had to fight with the pharmacy to get her meds on time. And they claim not to get a fax from her doctor office when they did in fact get it... They just like toying with peoples lives. I would trade pharmacy if I could but it the closest one that has her type of pills. But they need to get with the program soon or I'll raise hell.
Reviewed Sept. 6, 2017
I have had no problems with Walmart Pharmacy. What's nice that if you are out of town or whatever you can go to any Walmart and they can pull all the info up on computer and you can refill your meds.
Reviewed Sept. 1, 2017
Second time my Dr. ordered this and the second time they did not have it. They never notified me and I needed this medicine for a very serious life threatening condition. They are not doctors and should not have left it up to me to call them. Irresponsible behavior. Shame on them. No way to complain on their website either.
Reviewed Sept. 1, 2017
This is the worst pharmacy ever!!! Every time I come to the drive thru I sit and wait at least 30 minutes after they told me it would be ready in 10 minutes. Then when I told her I would wait she rolled her eyes and hung up the receiver.
Reviewed Sept. 1, 2017
They provide good service but the computer software needs tweaking, & some pharmacists do not look through the prescriptions to see what is expired & still valid. Also updating customer info is not happening as smooth as possible.
Reviewed Aug. 31, 2017
Last week I went to my Dr for my check up... Needed refills Rx. Dr called them in. Went later that evening to pick them up. Girl at the counter told me my Rx wasn't covered and I needed to call back the Dr. So I did. He recalled. I went back there the next day. They told me they were out. Couldn't get them in. I have been taking that same Rx for 10 years. BP MEDS. First they tell me I'm not covered then they tell me they don't have any. Couldn't they tell the Dr that. So he could change it. What am I supposed to do? Die? This has been going on for a while now. Are they playing God? Choosing who lives and dies.
Reviewed Aug. 28, 2017
This is a convoluted mess. NOT worth the time and trouble. After a week of dealing with this I'm headed anywhere but Walmart Pharmacy (online or brick-n-mortar). Started with a simple understanding that all you had to do was get your doctor to fax your prescriptions to the 1-800 # and voila you could get a 90 day supply of any prescription on the generic prescription list for only $10.00! "Great", he says. "Call my Dr. and have them transferred" he says... we received a 30 count bottle of one med and 9 - 30 count bottles of another and a $40.00 bill... $40. For the same prescriptions we could have picked up from our Walmart store for $16.00 WTHeck?!
This is such a freaking mess... (thinks to herself, "figures".) One minute they are okay with making it right then, NOT. All I want is to be made whole. (I'll pay the medications received for the amount I would have gotten them locally and not a cent more, because THAT is what was sold to me.) As for me, I am going to make sure I am 100% healthy and NEVER have to use their pharmacies EVER again and suggest you do the same. Stay well.
Reviewed Aug. 24, 2017
I've gotten my prescriptions through Wal-Mart for years, and while some are better than others, overall they are consistent and reliable. I've been in several cities and states in the last few years, and it's always easy to transfer or pick up wherever I end up.
Reviewed Aug. 23, 2017
I use Walmart because of the drug program from Humana. This program allows me to get my meds for a very good price - $1.00 per month. But I do not like the service I get at Walmart or the attitude of the workers.
Reviewed Aug. 14, 2017
Shingles Vaccine - I am 50 years old and my dr sent a script to Walmart pharmacy in Centre, AL. They informed me that I was not allowed to have it because I was not 60. It has been approved for 50 and up but ins won't pay unless you are 60. (I had no problem paying for it out of pocket.) They refused to give it to me. My dr then sent it to CVS in Centre, AL and I received the vaccine. Is Walmart really that far behind or do they just not want to do their jobs??? We always have trouble with them and most of them are not very friendly at all!!
Reviewed Aug. 7, 2017
Tried to re-order a prescription online. I needed the item mailed to me because I cannot drive to pick it up. After a 'chat' with an idiot, speaking to a live idiot, transferred to Pharmacy who never answered, calling back a number concerning prescriptions being mailed, I was told, "You don't have an account to mail your prescriptions". And you know this how? Why didn't your ignorant website tell me this? And advise how to resolve the situation? End result: transferring my prescriptions to another vendor and praying really hard that Amazon buys out this monstrously stupid company. It's not just Wal-Mart, it's Sam's as well. I have never spoken to so many illiterate people in my life.
Reviewed Aug. 2, 2017
I have chronic insomnia and I am 65 yrs young. I do everything I can to make this problem manageable. Walmart Pharmacy has put holds on my medications more than once. The only thing that actually worked was **. I had to call my insurance provider for 3 months to get it back. When I did finally, the capsules are out of date or placebo. I am so tired of not sleeping and it's all due to the pharmacy in Tomah Wi. They give me the runaround and said my insurance put a hold on it and when my Dr.'s nurse called me she let it slip that it was the pharmacy. It would be different if I was a drug abuser but I am NOT. I JUST WANT TO SLEEP. Not getting proper rest is very detrimental. I feel very confused and depressed due to lack of sleep.
Reviewed July 27, 2017
Walmart Pharmacy Holly Springs, NC gave me a blood pressure medication instead of a muscle relaxer! When I picked up my meds I called back to the pharmacy alerting them that my meds look different, they said; "We changed manufacturers", so I took the medication as prescribed twice per day as needed. I was weak, fainted, wrecked my car, developed SVT heart problem then Sinus tachycardia! Wore a heart monitor for a month! Have to take a beta blocker twice a day for the rest of my life! Walmart offered me 4K for my troubles! I have a life of pills thanks to Walmart Pharmacy's neglect! I want the world to know what happened to me so it doesn't happen to anyone else! I'm having to go to my cardiologist every six months for the rest of my life because Walmart Pharmacy almost caused my death!
Did I mention I was already on three blood pressure medications, they gave me ** blood pressure twice per day, it should have been ** muscle relaxer! I took this deadly combination of blood pressure medication for two months! When I called to fill my medication the third month, "Mrs. ** you don't have a muscle relaxer on file!" I said "I have the pill bottle right in front of me." I gave them the RX number on my pill bottle, I was placed on hold for what seemed an eternity! Then I was told to come to the pharmacy. They gave me the right medication and my copay for two months!
I refused the medication and took my business to Rite-Aid. They have been wonderful, they ask if you have any questions if you need to speak to the pharmacist. Very professional and caring! I love Rite-Aid! I was so sick for months and none of my doctors could tell me why, all my meds checked out on paper, but I was given a strong dose of blood pressure medication 1500 mg per day! I could have died! Please check your medications, you can look them up online to make sure the pills are the correct pills! Sorry Walmart 4K isn't enough to fix my car you caused me to wreck nor is it enough for me to take beta blockers twice per day for life! Walmart Pharmacy Holly Springs NC is not a good pharmacy! Please dont allow them to cause your death! Walmart doesnt care who they hurt or kill! I have filed a lawsuit! See you in court Walmart I still have my pill bottles too!
Reviewed July 5, 2017
I picked up my third 90 Day Prescription since switching to Walmart last December. I ordered these refills last week knowing one would need physician approval and they still had a work day to contact him. I checked status Monday and the one had not been approved and I re-ordered. I was thinking I could pick them up when I went to town in a couple of days. I checked order status Monday and one was not refilled because they still needed to contact physician and I re-ordered again knowing it may be an issue with the 4th of July.
Today I arrived to pick up RX's and one was not filled because they were out of this very popular blood pressure med. They said it would be a couple more days yet. I explained I ordered this in plenty of time and should have had filled by now. Lady behind counter said she would double check when available and wanted to know if I was out. I told her not out yet and planned on not coming back for a while. She said she would check on it. A few minutes later she came back and said it would be ready in 20 minutes. I duly waited my 20 minutes and checked back. They had 2nd Rx ready and I picked it up. I commented that I was very unhappy that I had to wait for RX because they were supposedly out and I ordered the previous week. She replied it was late due to the holiday.
Well Walmart Pharmacy I think you need to invest in a calendar that notes weekends and Holidays. Last December when I placed my first order several days early and they were not ready due to being out and it was the holidays, In March of the this year I ordered 2nd batch of RX's and they were out and not ready due to weekend. Of course my third order today was late due to Holiday. On my way home from Kearney I located a small pharmacy only six miles from where I live and had them transfer all my RX's to them. Shame on you and your same day pharmacy service, especially when all 3 meds are very common prescriptions.
Reviewed June 19, 2017
I've been using this pharmacy for about 2 years now and I have to say I'm more than pleased. I'm actually closer to another branch but I choose to go where people treat me right. I've been to other pharmacies where I'm treated like a junkie or a criminal meanwhile I'm a single dad who's just trying to do the best he can. The staff all know me. We can even joke around and they always help me if I have a question. They've even gone out of their way to find coupons for me because I don't have insurance. Now they don't have to do any of that it's not at all in their job description but they still do. I would recommend this branch to anyone needing to switch. Bravo to the entire staff.
Reviewed June 16, 2017
I have my prescriptions filled by Wal-Mart in Taylor PA. I'm concerned about Pharmacists that work there. Pretty much on an every other month the pharmacists there DON'T read my notes and I end up driving back to get the order right. I am worried that they are going to mess up with an order because they do not read. They filled the order wrong again and I called Walmart and the person said I'm sorry. I said, "Can you please send someone here to pick up the mistake?" "No we don't have anyone for that." I was talking to someone else about this and they said this happens to a few people he knew. SO I'M NOT THE ONLY ONE THAT HAS A PROBLEM WITH THEM. Then if you call 1800 Wal-Mart they tell you they're busy call back later. They CARE.
Reviewed June 12, 2017
Pharmacy - Store 3236 - I am reporting a pharmacy employee Zan and Pharmacy manager Jemma **. I gave my prescription to Zan who Very Rudely asked if I had insurance! Told her yes, and that all my information was in the computer. Zan started screaming that there is NO INSURANCE INFO in the system AND if I have a CHARITY VOUCHER! While SCREAMING! Jemma ** did absolutely nothing to de-escalate the situation. Keep in mind I have been filling prescriptions at Walmart for over 10 yrs. with the same insurance company.
Reviewed June 12, 2017
I was near the pharmacy at the East Rome, GA Walmart, when a man walks up beside me and just walks off with my shopping cart. I wasn't even sure how to respond at first, but managed a meek "umm...hey... that's my cart..." Of course, I was ignored. I stated a little louder "Excuse me?" Again, nothing. He just kept on walking. Well, I'm not going to stand there and allow myself to be a victim, so I said loudly "Excuse me! That's my cart!" He finally stopped, and returned it. This wasn't a big deal, maybe it was just an accident... but either way, *he* was the one in the wrong, NOT me.
Unfortunately, an employee in the pharmacy saw fit to state how "rude" I was (for what, refusing to be a doormat to a cart thief?). She made sarcastic remarks about me, stating "She didn't have to be so nice about it". So basically, I am being victimized by a Walmart employee for being the victim of an attempted cart theft. This is incredibly unprofessional behavior, and I do not appreciate being spoken about in this manner. I did not get the employee's name, but this event occurred on Sunday, at around 5:15 pm at the pharmacy inside the Walmart on Cartersville Hwy in Rome, GA. Neither me, nor my partner, will be returning to any Walmart location in the future.
Reviewed June 8, 2017
Pathetic service. I have been informed by the girl to pick up my prescription after 25 minutes. And even after an hour they don't even know who I am. And olderly lady is trying to search my prescription which she couldn't get hold off.
Reviewed June 6, 2017
My wife, who has been taking the same thyroid medication for years went to Walmart in Morgantown, PA to get her prescription. She was given the wrong pills. These generic pills have the same active ingredients as the pills she has been taking for the last 20 years, but the inactive ingredient are much higher in salt content which raises her blood pressure. The pharmacists was very rude insisting that the pills were the same. Having worked for the FDA and having checked with two other pharmacists, the FDA, and the Drug Manufacturer, I found out that I was right. And since we had gotten her prescription at this Walmart for about a year, I wanted to know why he couldn't fill it. He told us it was company policy and told me to call 1 800 Walmart to get the company's policy.
I asked to have his name and Pharmacy License info and he refused to give it to me. My assumption is that he does not have one. It is my understanding that as a Licensed Pharmacist in the state of PA he is required to give this information upon request. He continued to be rude and had my wife so upset that she was crying. I asked to speak to the manager and he replied they did not have one as he walked away from us. He then found that they had 55 of the 90 pills for her prescription but would not be getting any more in.
We have had many other problems with this Walmart: Employees smoking at the entrances and not the State's required distance away from the entrance. Employees being yelled at by supervisors and managers in front of customers. I watched a male manager yelling at a female employee to the point of making her cry. When I went to her aid I was told to mind my own business and the employee was told to get back to work. When I confronted the manager, I was told to get out of the store or he would call the police. I went outside and called the police but they couldn't do anything about it. I cannot believe that Walmart Corp. allows this kind of behavior and does not do something about this.
Reviewed May 6, 2017
Walmart store #2482, Mesa Riverview Dobson Rd., Mesa AZ. I am reporting a pharmacy employee named **, and the pharmacist who was on duty and in charge at the time, **. First let me say that I have reported ** before to the store managers at least twice, and nothing gets done about him. He is consistently rude to me and my husband when we come in, and has a very cocky attitude.
Tonight, 5/5/17 @ around 8 pm, I asked my husband to drop off my script for me. I am disabled with knee issues; my legs hurt so I waited in the car for him. We were on our cellphones to each other while he dropped the script off, so that I could hear how much it would cost. When my husband asked ** to give him the amount, he spoke to him very rudely. Now, we have no problem obeying rules, and completely understand the 'privacy issue', but what we DO have a problem with is, HOW WE ARE BEING ASKED TO DO SOMETHING. What ** SHOULD'VE said was, "Sir, I'm sorry, but I have to ask you to not be on your phone because of privacy issues, then I'd be happy to help you." But he didn't. What he said was, "You gotta get off your phone or I can't talk to you." My husband took the script and left.
I went in, alone, and asked ** at the register if HE could help me, and when he began, ** flew over by us and immediately started harassing me. He looked at me, started laughing and said to **, "She brought it back in!" I said, "Excuse me, brought it back in? And why are you laughing?" He said, "Your husband just came in here." That is when I said, "Yes I know, and you spoke to him very rudely." At that point ** yanked down a laminated sign that was hanging from the counter. He held it in front of my face, raised his voice and cockily said, "You see this sign! You see this sign!" He spoke to me in such a disrespectful manner, I went over to the register and saw that ** was standing in near proximity to the whole thing. He could hear how his employee was talking to me, and he most likely saw how he yanked the sign down and waved it in front of my face.
HE DID NOTHING TO DE-ESCALATE the problem, or to even HANDLE THE PROBLEM! He just let ** continue to speak to me that way. They both treated me terribly. I asked **, "Are you going to let him continue to speak to me that way?" He responded with, "Have someone else help you." He didn't even attempt to move from his spot at his computer. I told him that ** was helping me, and that ** had no business in any of this. I went back over to ** where ** continued laughing and talking crap about me under his breath to ** and another male employee that was there. I finally lost my cool and called ** a little jerk, which he seemed delightedly about, because he laughed even louder and continued to run his mouth about the sign. I again went over to seek **'s help, but again, he continued to do nothing.
An Assistant Manager, ** showed up and I explained the whole thing to him. Upon doing so, ** then loudly said to me, "HE (**) can't do anything to me, because he's not my boss and he's not with pharmacy." He continued talking and laughing looking at me and then whispering to **. I pointed out to ** his laughing; he blatantly saw it and did nothing, and said nothing to this employee. I asked him if he thought the laughing was right, in which he said no. I said that ** was instigating and that he should NOT BE WORKING WITH THE PUBLIC. He told me HE could do nothing because it was 'pharmacy'. WHO IS GOING TO DEAL WITH THIS EMPLOYEE? Don't you see that he is literally shaming the face of Walmart? Is THIS the kind of person you want representing your company? HOW IS THIS BEHAVIOR ETHICAL? Doesn't Walmart have a responsibility and obligation to treat its customers with respect?
Every time I come in when ** is there, he treats me rudely. He is sexist, and I would say ** is a sexist as well. I mean, would he have done nothing if ** did all this to a MAN? Or is ** just racist because I'm ** and he is not? I never see or hear him talk to other races in this manner? Or could it be that he is prejudice because I am disabled?
This guy has the attitude of a spoiled child that gets away with murder because his superiors are not disciplining his actions. Is it because he is not **, and they are afraid of stepping on his toes? Or is it because he is not ** AND on a work/education visa, or scholarship, that he is not being reprimanded? Whatever the case, he is this cocky and unafraid because he is being allowed to crap all over those who CHOOSE Walmart pharmacy to fill their medication needs. Everyone else in that pharmacy is wonderful, we are always treated very nice. ** is the only bad apple in the crew.
Reviewed May 6, 2017
I am on several medications, and have been on some of them for many years. I had to get an exception for one, so I could get my full order of 90 tablets for a 30 day supply. This is one that if I miss a dose, I go through withdrawals. Well, when I got my refill the pharmacist called me, she said she didn't have the full amount. I needed some to get me through until their order came in, she said she can do that. I just called to tell them I would be there tomorrow to pick up the rest, only to be told I have to get a new prescription. She said, "When you accepted a lesser amount you're accepting as if that is what the doctor wrote for." Well, I was never told that, I would never have accepted that.
I am disabled and alone, I now have to go through withdrawals and, I will be in no shape in 10 days to call my refill in and catch the bus to go pick it up. I hope that I will be able to take my other meds. I have had nothing but problems with Walmart and Walmart.com for the last few months. I am done with them, my business is going elsewhere.
Reviewed May 4, 2017
Called in prescription, went to pick it up. They said somehow the phone did not pick it up. I asked if I could come back later that evening to get it and she said fine. When I can be back they only had 8 pills. I usually get 3 months at a time because I take care of a bedridden patient. So... A few days later I have to go back to get the rest of that prescription only to find out they have changed hours without telling me (or anyone). I guess they do not think prescriptions for people are all that important?? So I am going back for my 4th time tomorrow to get one prescription. They could care less about people. They have the worse pharmacy hours of anyone already and they have some nerve to cut another hour off their already horrible hours. I am saying bye to this irritating group of people who could care less about their customers... They are just too big and powerful to give a rip!
Reviewed April 21, 2017
Discharged from hospital, counselor cited hospital pharm price of $12 for generic, but suggested Wal-Mart as low-cost supplier with $4 program and sole source for affordable diabetic supplies. Discharged four hours after estimated time, little window for wife to collect generics and test supplies. Pharmacist told her about seven day return policy. Filled generic ** and ** (each $12 at hospital) for $90 each. Pharmacist refused return of unopened bag next morning. Explained price even higher than on-line since no coupon was presented. Oh, yes. The glucose meter had a dead betters and reports 50% errors in testing. Replacement FreeStyle Lite more sensitive with 95 percent read.
Reviewed April 20, 2017
Very Rude Pharmacy Manager Derek. Wal-Mart Pharmacy did not have one of my prescriptions ready although they'd had plenty of time to fill. So I drove forty minutes back home then came back, stood in line 15 minutes and was told it still wasn't ready, told to come back in 20 minutes, returned again and told it still wasn't ready. Finally after sometime I was paged by the pharmacy manager, as I was walking up to rx desk I said, "It's a miracle!" The rx manager took offense to this and said "Do you want to take your business elsewhere?" I said, "I'll think about that." The rx manager said "Are you going to stop being condescending and treat us respectfully?" I then said, "Condescending? Respectfully?" He then tried his best at being sarcastic ie, explaining their meaning.
This young man should not be within 50 ft of a customer. He continued to push his rank trying to force me to give him respect? Respect is earned, which he obviously doesn't get. The younger generation think it is acceptable to be rude and hateful to their customers! What they don't care to understand is without customers they have no jobs!
Reviewed April 9, 2017
I was feeling rather funny as if I was in an airplane making its final descent. I could feel the pressure in my head and thought I had better get my blood pressure checked. I wanted to have it checked right away and thought I could go to the ER or to Walmart. It was a "no brainer" and off to Wal-Mart I went. They have a wonderful free blood pressure machine that does lots of other things as well. Thank you Wal-Mart, I got my answer. I returned to the same machine several days in a row. I felt like I had a friend and health partner provided by the good folks at Wal-Mart. Of course, I purchased something every day. Who wouldn't?
Reviewed April 6, 2017
I've never had any issues with Walmart Pharmacy. The employees there have always been knowledgeable and quick. Pharmacist always gets to know the customers and makes us feel important. Good team.
Reviewed April 6, 2017
Wal-Mart is a no nonsense place to get your prescriptions at a reasonable price. They have a 90 day supply offer that can't be beat by any of the competitors out there.
Reviewed April 6, 2017
I have no problems with my Walmart. The pharm people are excellent and knowledgeable. They have enough people to kick out the prescriptions. And so there's hardly any wait time -- my Walmart pharmacy is in Dallas on Montfort and Arapaho road.
Reviewed April 5, 2017
Great personalized advice and instruction from the pharmacist. Quick to resolve problems. I don't hesitate to ask locations for products from the clerks.
Reviewed April 5, 2017
Wal-Mart handles a lot of prescriptions, probably more than any other facility. However the waiting lines are always long, snake around & move slowly. The good news is you can check out with your other merchandise if you have a relative small amount of items. The bad news is the pharmacist is not willing to give you advice now regarding which OTC items may work better and in 20 years I have been given the wrong RX twice. I get the feeling you're only a number.
Reviewed April 5, 2017
The pharmacy has in several instances not filled the prescriptions until I'm physically in the store, even tho I've called ahead and been told they are ready or working on it, leaving me with a wait time of 15-30 minutes. I've stood in line waiting for help without an acknowledgement even when the staff don't seem to be busy. They do not call and tell you if the prescription cannot be filled and are not too reliable on letting you know when prescriptions are ready. On the plus side they are generally pleasant enough to deal with.
Reviewed April 5, 2017
Great people who are concerned about their consumers. Go out of their way to help. I cannot say enough "kind" words about the staff at this Wal-Mart.
Reviewed April 4, 2017
I feel that the price of their prescriptions is fair where a lot of others are way too high. There are many of the Wal-Mart store around the area and are easy to get to.
Reviewed April 4, 2017
The people are very helpful. I think the wait time is to make you shop during this time. Usually from 30 min up to 2 hrs. I can't believe that a pharmacy this large would have to order main brand medications.
Reviewed April 4, 2017
For the most part this pharmacy does a good job. There are times when the waiting line gets backed up. The people are friendly and helpful. I can shop while I am waiting.
Reviewed April 4, 2017
Wal-Mart Pharmacy opens too late in the morning. They have limited staff and most act like they would rather be somewhere else. The lines are horrible. For a store that operates 24/7, I feel the pharmacy should be available 24 hours.
Reviewed April 3, 2017
Products are not in stock and have to come back 2 days later. Wait time is 15-30 minutes. I had one clerk yell at me because I didn't tell them it was through GoodRx even though all my other prescriptions were through GoodRx.
Reviewed April 3, 2017
I feel that all the time and experience with this pharmacy and the staff I deal with no matter if it's in the daytime or evenings. I have always been happy with the helpful and very nice customer service received by either telephone or at the counter.
Reviewed April 3, 2017
This is the Wal-Mart located in Uniondale NY. The head pharmacist is extremely knowledgeable and they are great when dealing with doctors and ins. companies.
Reviewed April 3, 2017
I only have my prescription at this time. When my doctor called it in it was ready when I got there. In the past I used chain stores and the waiting was extensive.
Reviewed April 2, 2017
The wait time is outright disrespect to the customers, the staff shows a lack of understanding of the word "customer service". For example one day one of my family member witness a fight between two customers sick and ill, standing for a long period was due to the long wait time.
Reviewed April 2, 2017
The wait is sometime long but I understand that. But when you get up to the corner and right away you sense a bad vibe like no smiling, quick answers and tapping on counter with finger I feel sometimes they don't know how long of a day I had to then come to their serve and feel like I'm blower off or I was a bother. I decide me change to another store.
Reviewed April 2, 2017
Gulf Shores Wal-Mart Pharmacy has trouble filling my prescriptions... my doctor even suggested I change pharmacies for this reason. I switched to the Foley Walmart.
Reviewed April 2, 2017
It's Walmart so a person comes to not expect much but the staff is prompt and courteous. The pharmacist needs a bit better of personal skills but they get the job done and it always seems to be right.
Reviewed April 1, 2017
This is the fourth month in a row that I've requested prescription to be filled, given a pickup date, call to verify status of prescription and pickup date, when I arrived prescription has to be ordered, I can make up to 3 trips a month just trying to get one prescription filled. This happens repeatedly for months. My meds are supposed to be continuous or go back thru the whole plan. I contact the doctor if the pharmacy has a problem with prescription. Doctor decided to have all prescription filled for 3 months, go back again to Pharmacy and pick up all except for the one in question that I'm now completely out of, suppose to pick up today, but when I call to verify today I was told that they have no record of prescriptions.
Granted I picked up all but the original prescription that I wanted and am now out of. It is the weekend I can not contact doctor to get another prescription. When I picked up prescriptions that were ready but not needed yet price quoted $100.42. Rang up now the price is $117.24. Insurance card given price is now $98.02. I am on a fixed income and I budget every cent. Prices should not change 3 times in the course of the time to ring order up.
Reviewed April 1, 2017
Every time I go to the pharmacy at Wal-Mart on Deans Bridge rd in Augusta, GA I have had excellent service. I would recommend going through Wal-Mart to fill all your prescription needs.
Reviewed April 1, 2017
The name of my store is Fred Meyer. The wait time is usually long. Sometimes, they will have a prescription ready and I will have to wait for another. Moreover, the pharmacy will call or text to let me know my prescriptions are ready, when only a couple really are. That gets frustrating. Despite this, they are a really good pharmacy.
Reviewed April 1, 2017
More seating could be added, more courtesy, more registers open, longer hours, more discounts available to seniors, more things at a lower cost, wider aisles.
Reviewed March 31, 2017
The service is great and the pharmacists and assistants work hard to assist and give good service. They provide printed materials which give the names of generic medicines and information about cost savings including discounts.
Reviewed March 31, 2017
It took over 3 weeks for my last refill prescription. Was within time of refill, but still had to get Dr. authorization. This I never understood. After contacting them a 3rd time, they finally made another call and got the ok.
Reviewed March 31, 2017
I don't know why but every time I call to check on a prescription they say it's ready. This is a 90 mile round trip for me! I get to the counter and they tell me it's not ready yet! "Can you come back tomorrow?" Then I usually have to wait 3 hours for them to fill it!
Reviewed March 30, 2017
It is very clean and the pharmacists are very knowledgeable and polite. If you have a problem with your medicines, they will help as fast as they can, and if your meds are counteracting with your others, they go through to find something else you can take. They will make sure they counsel you if it's a new med, and if you are allergic to it, they will find an alternative for you.
Reviewed March 30, 2017
I am a disabled veteran so usually I use the veteran's administration for my drug needs and only use the pharmacy for nonprescription items. The store does well but is a bit busy.
Reviewed March 30, 2017
Wal-Mart Pharmacy has always been my go to because they do offer the $4 prescriptions and all my meds usually fall in that price range. The pharmacists are super friendly and knowledgeable. They take time to acknowledge your concerns and questions.
Reviewed March 29, 2017
The Walmart pharmacy in Williamstown, NJ is terrific. The pharmacist is knowledgeable, attentive, professional and personable. I never wait more than 20 minutes for a prescription refill. I like receiving a text message when my prescription is ready for pick up and the reminder call if I forget to pick up my prescription. I switched from the Turnersville Walmart pharmacy because of the poor customer service and the Williamstown pharmacy provides a high level of customer service from all of the pharmacy staff.
Reviewed March 29, 2017
The pharmacists are awesome at their jobs and very informative. My only problem is with the pharmaceutical industry wanting to put patients in debt for meds that everyone is needing.
Reviewed March 29, 2017
I feel it was a great experience. I am greeted with a friendly smile and my medications are ready when I arrive. I trust them when talking with them about my prescriptions.
Reviewed March 28, 2017
I have been using Wal-Mart Pharmacy for several years now. When I go in it's like going into a small town pharmacy like I grew up with. The pharmacist and most of his team always greet me by name and even recognize me when I call in. The pharmacist is always available for consultation no matter how busy and he doesn't make you wait forever. Really awesome pharmacy and pharmacy team!
Reviewed March 28, 2017
The service is hit and miss. Sometimes it's great and others it's awful. I have had to wait over an hour with sick kids because it was a new medicine and I had to talk to the pharmacist and he talked with other customers that were there after I was before he talked with me. There was no procedure to let him know who was first. If I don't have to have a consult it's pretty good time-wise.
Reviewed March 27, 2017
The Wal-Mart Pharmacy's best feature is the low cost. However, as is my experience at most Wal-Mart's they fall down on available assistance, professionalism, courtesy, consistency and attention to detail in fulfilling Rx orders. It doesn't seem like the employees are cohesive or work as a team at all.
Reviewed March 27, 2017
The pharmacy team at Wal-Mart provides excellent customer service. They have courtesy calls to remind you to refill your prescription and the prescription is filled immediately. They call your insurance company if there are coverage questions, and have the lowest prices. One time I was called by the pharmacist because she was concerned over the many prescriptions I was given when I was dealing with some health issues and wanted to check on me.
Reviewed March 27, 2017
They are knowledgeable, friendly, convenient. I can do all my shopping there also. I can rely on their hours and knowledge of those products they offer. I enjoy going to Walmart for all my needs.
Reviewed March 26, 2017
I am unaware of Wal-Mart Pharmacy having a reward program. If they do, it is not advertised well. Otherwise, I am very pleased with Wal-Mart Pharmacy. The workers are always quick and efficient and the pharmacist is knowledgeable or will find the answer to any question I have had with my medications.
Reviewed March 26, 2017
Recently I went to a Wal-Mart Pharmacy to get my prescriptions. I just moved to this area and have only been coming to specific Wal-Mart since January of this year. I am a diabetic and I certain medications I take daily. Well the last time I went they said that my insurance would not let me get only a month which is not their fault but they said I never been to them before which I have. They said I have never received this medicine before either. I have been going to Wal-Mart for awhile now. Never have I had such trouble with people working there. I almost wanted to change my pharmacy.
Reviewed March 26, 2017
At FM 1960 & Eldridge, they asked me to take a partial supply of a tier 4 medication. I did & then was denied the rest of the meds which supposedly expired. As an M.S. patient this is very disruptive causing me to be without meds for more than 1 week. Very fishy.
Reviewed March 25, 2017
They can seldom fill an Rx all the way. Many times, even though called in, you will wait an hour or more. Many of us travel 110 miles round trip thus being shorted really messes things up.
Reviewed March 25, 2017
Walmart pharmacy is slow at filling prescriptions and the staff is not very friendly. I get my meds filled there sometimes only because their hours are convenient. The pharmacist is generally pretty nice if you have a question. Otherwise I wouldn't go there and I wouldn't recommend friends or family to go there unless they had to.
Reviewed March 25, 2017
Many times there have been issues when my doctor has said they sent multiple RX orders to them electronically but they say they have not received all of them or they tell you your RX is ready but when you get there to pick it up, it isn't. Also, there have been some pricing discrepancies at times.
Reviewed March 25, 2017
They have a great program. They offer great prices, always prompt and always explain things. They offer free flu shots and are always friendly. Sometimes you have to wait at certain hours but not long. They are very good.
Reviewed March 24, 2017
I also use a mail order pharmacy but if I need something quicker, I use Walmart. The pharmacists are kind and knowledgeable. Their prices are very good and I will continue to use them in a pinch.
Reviewed March 24, 2017
My pharmacy is fine except for the fact that they completely shut down for lunch. With that you either wait or return later. Not so convenient then. Also there is no reward program at Walmart.
Reviewed March 24, 2017
Some Walmarts are better than others. In their Neighborhood Market the wait time is wonderfully short; however their local Superstore often has a wait time of 30-40 minutes.
Reviewed March 24, 2017
The pharmacy services are exceptionally great. The staff members goes above and beyond the call of duty to see to it that the customers are properly served and taken care of the course of their duty(ies) and work ethics. I especially love their cordial invitations, courtesy(ies) and smiles, as well as saying WELCOME TO WALMART. The employees really makes my day, even to the point when it seems to me that I am down and out. PLEASE let them know how much I enjoy just coming to the store [Walmart] and being serviced on a whole.
Reviewed March 23, 2017
I wish all drug stores had more natural information. I think people also need to be aware of how to help themselves with medication as well natural methods.
Reviewed March 23, 2017
I enjoy shopping at Wal-Mart Pharmacy. It is in my neighborhood. In addition, the hours are convenient and the wait-time is fair. However, they need to improve on their customer service. One young lady is very rude and unfriendly. If I didn't need my meds I wouldn't shop when she is working. She never smiles, extends a greeting or a thank you. I am on a fixed budget and recovering from breast cancer. I asked the customer service personnel not to refill my cancer meds, but to fill my diabetic and HB meds. When I picked up my prescriptions it was everything I didn't ask for. Overall, I am pleased with my Wal-Mart Pharmacy services, but expecting improvements.
Reviewed March 22, 2017
I have been to other pharmacies and Wal-Mart is the only one that I have had great service from. The wait time to pick up my medications has never been a long wait for me and service is excellent and they make sure before you leave you talk to a pharmacist first. To understand what one is picking up and if one has any questions to ask. I like that because I would only talk to the assistant unless one wants to talk to the pharmacist.
Reviewed March 22, 2017
I do not have a lot of prescriptions to fill. I may only have one a year. The times I have used them I have not had any issues. It is convenient because it is on the way home.
Reviewed March 22, 2017
Most of the time the Pharmacist that I deal with is awesome but on his days off the person that takes his place is not as patient and kind. I would love to see some kind of incentive or reward program put in place. Also it would be great to offer some type of program for the customers with no prescription coverage or even a program that would allow someone that is a loyal customer special discounts.
Reviewed March 22, 2017
I really enjoy using Wal-Mart Pharmacy. They have been very helpful with changes in medications and assisting with problems with existing prescriptions. I do wish their pharmacy hours were a little better on the weekends, but everyone needs time with their family.
Reviewed March 8, 2017
The round ** that Walmart always seems to give me work very little or not at all. The last batch seemed toxic, offered no relief, and made me feel more ill. Their computer says, and I have reminded them many times, that I want oval ** which work fine, relieves stress, and no side effects. The round .5 ** seem filled with junk that does nothing for you. Too bad not returnable! A lab should check what's in this junk. They conveniently almost always only have the round, so take it or wait for delivery.
Reviewed March 5, 2017
Went to Walmart Pharmacy to buy **. Girl told me ** was its generic. I was not allowed to see the box. Got in the car and it said on the box it was ** which is more likely to make you drowsy which is the reason I wanted ** instead. Of course it is non-refundable which I totally understand. I never had an opportunity to see the box. The box was hidden from me until it was paid for. I asked her twice if it was ** and she assured me it was. I was really an inconvenience to her because she did not want to have to wait in customers. I called the store when I got home and realized that ** tends to cause more drowsiness which I am sensitive to. The pharmacy just said, "Too bad." I am out $16.98 with meds I can't take and nothing to take. No one at the store really cares either. Very frustrated.
Reviewed March 1, 2017
I had my 2nd negative experience at Walmart Pharmacy today! I have been on a maintenance medication for 4 yrs now, I am stable and I work for a drug and alcohol crs program, which I am a supervisor at that! When I tried to have my script filled I was called by the pharmacy 25 mins later and they told me to pick up my prescription, and THEY WERE NOT COMFORTABLE FILLING IT, and I had it filled by them the previous month.
The pharmacist was so rude to me, and treated me as if I was standing there with a needle sticking in my arm. She treated me like a drug addict which I am not! I have never been reminded so blatantly of how rude they are. They even called my doctor and questioned his treatment in regard to my dose! I may even take this as far as suing them for defamation of character! I'm pissed off because the way Walmart treated me and many other people seeking help! If I weren't stable, this type of situation could've triggered a major relapse! Walmart Pharmacy sucks!
Reviewed Feb. 17, 2017
As long as your medication is covered by insurance Walmart is like any other one - except for customer service and courtesy. However, if your insurance is not covering the medication then you know what a highway rubber it is, 2 examples: ** - a pre-surgery medication for people on ** is $465 (it's $72.19 in Costco). Is there any regulation to stop these from stealing? ** 30 pc $89 (it's $23 in Costco and $27 in Sam's).
I called my insurance company and they told me, "We do cover the medication (a pre-surgery medication)." I called back Walmart (but did not mentioned about my conversation with insurance co). They repeat the same pricing ($450) and your insurance doesn't cover it. When I told them what insurance told me ($72), the pharmacist started ranting nonsense. I told him, "If I would have come and pay $450 for that medication would you refund me the difference?" If I would have find out later. Was told, "It's depend on situation." It looks that they charge patient full price on medication that is urgent need. Scums.
Reviewed Feb. 16, 2017
Walmart Pharmacy is extremely frustrating. Time after time, again and again they can't seem to package my medicine in the bottles instead of those cardboard pill boxes. I am sorry to say, I cannot open those boxes and have to cut them with scissors. There is a note in my file but they do not care to even check their work. I sincerely hope they aren't mixing up the medicines for people on a regular basis as they mix up how to dispense them to their customers. I am done with them! Don't use them unless you have to.
Reviewed Feb. 13, 2017
I have had a cold for a couple of days now. My husband was going to our local WalMart (which is about 20 minutes away in Decatur, IN) for some other things. I asked him to get me some **. He went to the pharmacy window and asked to purchase some **. He was asked if the medicine was for him and he responded "no, it is for my wife who is back home sick." They then proceeded to tell him that the medicine could only be purchased by the person who needs it. Which is a crock. Indiana state law states that the person purchasing it can be questioned by the pharmacist about why it is being purchased, who is it for, etc. The pharmacist then denied the sale of the medicine.
My husband is in his mid 50's, gray hair, well kept. He does not look anything like a ** head. My husband then proceeded to go to a CVS store in our small town and was able to purchase the medicine per state law guidelines without any hassle. I called the pharmacy manager today to inquire why my husband was denied the purchase of the medicine. He said it is a judgment call. He then proceeded to tell me that my husband could have just lied and told the pharmacy staff the medicine was for him. I responded "my husband is not a liar." I told him that my husband went to the local CVS and purchased the medicine without difficulty.
Reviewed Feb. 8, 2017
Polite, competent staff when I pick up at the store, But... 5 STARS! This is what put them over the top. I have never in my lifetime had a real person call me up to tell me my prescription would be ready in 2 days. Not a automated machine. Keep up the great customer service Burnsville.
Reviewed Feb. 8, 2017
Verbally attacked and attempting to physically attack - I was at Wal-Mart last Friday to pick up medications due to having surgery last Monday. I was given misinformation in regards to my medications and was frustrated. The pharmacy manager didn't like what I said which was not threatening of any form, although Brittany ** attempted to physically fight me as I was sitting on bench while telling me I was ignorant. Also telling me that I would brain surgery although I had the other surgery Monday. She called security which I don't know why because I had surgery and was in no shape to even defend myself physically. I told them that I would leave once I got her name to call and file a complaint.
I'm still awaiting a call from the Districts manager whom I hope had time to review the tape to verify my complaint. She told me was a doctor but I have never seen a doctor act in such an unprofessional way as she did. If she that to me, it makes me think what else will she do. As she also refused to further assist me. I was emotional enough from emergency surgery but this incident added more stress on me as well.
Reviewed Feb. 7, 2017
Was told on February 2, 2017 that ** 25mg for my mother in law would be in on the 3rd. The next day we arrived to pick it up to be told they don't know who spoke with me but deliveries come on Tuesday. Presented today February 6, 2017 to pick up med. This time I am told that I will get a partial fill (3 pills) as the remainder won't be in until Thursday February 8, 2017. I give up! Taking all meds and transferring to Walgreens. ** is a med that must be continued. Being told three different things is really not acceptable.
Reviewed Jan. 25, 2017
Tonight was the last straw after two days and I don't know how many phone calls and trips to the store and still no prescription. EJ the pharmacist is rude, incompetent, and could care less about the customers. I will never step foot in another Walmart as long as I live. They left me with no medication for the night all the while whining about needing to get home, no one seems to know what the heck is going on or did anything to help. If Walmart was smart they would fire the whole unprofessional staff and start over!
Reviewed Jan. 23, 2017
I've never had a problem with this pharmacy. The pharmacist caught an error when one of my doctors prescribed a ** medication for me and I'm allergic to **. They contacted the doctor's office and got a new script for me (without **) and this was late on a Friday afternoon. The wait time isn't bad, but I'm impatient and it seems to take about 4-5 minutes to complete each person's transactions, including mine. They do not have a reward program that I am aware of.
Reviewed Jan. 23, 2017
My main reason for using Walmart pharmacy is that the store sells many other things. However, you do have to wait about 1/2 hour if dropping off a new prescription when they're busy, but at least at Walmart you can get other shopping accomplished or find interesting things to look at while you wait. Once, I phoned in a refill and it was not ready when I arrived the next day. Also, once when I picked up prescriptions, one was not in the bag and I had to drive back to town and wait for it to be filled. Usually things go smoothly though and prices are good.
Reviewed Jan. 22, 2017
Overall they were good in all categories. I don't have much experience or more like ailments to need to fill prescriptions from the pharmacy. However, I find the pharmacy in my local Walmart good on providing me with the information I need and a price better than any other local pharmacies.
Reviewed Jan. 21, 2017
The Wal-Mart pharmacy I use has no reward program but I have never had any trouble. If they cannot get it where you can afford it with discount Rx cards, they will tell you which pharmacy will be able to.
Reviewed Jan. 20, 2017
Been using the Walmart Pharmacy on Route 7 in Norwalk for the last three years and the experience has always been pleasant with the exception of the costs related to the prescribed drugs. Having said that, they are still the cheapest and better than most by comparison to any Walgreens, Rite-Aid, etc.. They're also convenient to me travel wise, and they're accommodating and knowledgeable. They are the 'go-to' pharmacy in this area of Fairfield county.
Reviewed Jan. 19, 2017
A lot of the time they don't have what you need and they offer a couple of days to get you through. They are very slow, not very friendly and don't always get Rx right too many times. Left to another pharmacy.
Reviewed Jan. 19, 2017
Hours are not bad but not a 24 hour pharmacy. The pharmacist don't seem to be any worse or better than any place else. The wait time is terrible. Often the phone system will say it will be ready in a few hours then I go there and find out they don't even have it and it's not ready for several days. They don't call you to tell you it's not in. They make you go there, wait in line only to find out that you wasted your time. But they have lower prices.
Reviewed Jan. 18, 2017
I go to a neighborhood market so it's smaller. Small town feel, pharmacist's get to know you on a personal basis and most of the people at the pharmacy know my name so I love it. There's no reward program but great prices as always!
Reviewed Jan. 18, 2017
I'm pleased with the services Walmart provides. Compared to other pharmaceutical companies or drugstores Walmart is the one I choose to shop with. The pharmacists are caring and understanding about any questions you might have about the medication and I wouldn't go anywhere else because of their courtesy.
Reviewed Jan. 17, 2017
Oct. 2, 2016 I went online for my medication refills. I picked them up Oct. 4. The next day when I started my refill of ** I noticed it looked very different. I call the pharmacy but was told sometimes they get their meds from different companies therefore they may look different. I started the medication. After taking it one morning and try to drive I had to pull over and call someone to pick me up. A couple of days later I had to go to the E.R. but didn't take my meds with me. After almost two weeks of taking this I was retaining so much fluid I became short of breath just walking across the room. I went to my primary care doctor this time taking my meds. I wasn't taking **. I was taking ** a narcotic. I went to the pharmacy manager who laughed and said “I bet you were sleeping a lot.” He went on to say they had not carried them by that company for sometime but I was promised answers. He never called me and refused to take my call.
I tried the store manager but was told he was busy. I ask for the name and number of the regional mgr. He never returned my call. The 800 WalMart number was a waste of time. After three months I phoned corporate office in Arkansas and ask for an appt. with someone in charge, they will not do that. Finally a Mr. ** who claimed to be a regional mgr. called telling me they had not carried that company since 2002. I went on to tell him that I wanted answers that it wasn't the only mistake on my refills that day. That left off one refill but gave me two bottles of another refill. Yesterday I call a call from another man who claimed to be the regional mgr. who claims someone came into my house, took my ** and replaced it with a narcotic. I finally hung up on him. Strange that both men who claim to be the regional mgr. says they did nothing wrong yet both ask how they could make it up to me. I want answers. They gave a 63 year old with heart failure a narcotic.
Reviewed Jan. 17, 2017
They are always there ready to help with any questions or problems that I may be having with a doctors offices. They not only help with prescriptions but also with over the counter products. And they can tell me when its time to maybe see a doctor.
Reviewed Jan. 17, 2017
I've never had to wait more than 10 minutes to pick up the prescription and if they don't have what I need in stock they will order it and I will normally have it within 24 to 36 hours. Also, the pharmacist is knowledgeable and the counter staff is friendly and helpful.
Reviewed Jan. 16, 2017
Walmart is convenient for everyone. If you need it, they got it. Having other stores to franchise with is a way to do business. Walmart service me like no other. There were time when I ordered prescriptions. They were prompt when telling me that they didn't have it. They called around to find out who does. If possible, they placed orders to have prescriptions sent to the patient's address. Walmart is my number one department store. In choosing Walmart, they are the most effective and efficient way to buy prescriptions.
Reviewed Jan. 15, 2017
The people are always friendly and professional. They are awesome, but the wait times are sometimes excessive. When a doctor prescribes medications that may have a problem with others, the pharmacist is quick to advise...
Reviewed Jan. 15, 2017
I am satisfied with service. The people are great, always smiling and ready to serve you. They will answer any question you might have regarding your prescriptions and will even call the doctor's office if something isn't right. I have never had a bad experience and actually love the professionalism from all the staff. I would recommend Walmart pharmacy to all my friends. The experience is well worth it and so are the prices. Plus you can shop while you wait or just browse. My favorite place is the craft section. Always love to see what they have. Who could ask for better a place where you can get all your needs.
Reviewed Jan. 14, 2017
I go to Kroger pharmacy because the store I was getting my supplies closed and some of the employees from that store went to Kroger's and so did I. They're well stocked, quite knowledgeable, friendly and have a convenient location.
Reviewed Jan. 12, 2017
The past 2 times I've tried to get my medication filled the people at the drop off counter have had to see my ID. They take it and write all over my script. Maybe there are new FDA rules? But explain what you are doing please? That wouldn't be an issue if they didn't then tell me it could take hours OR DAYS to have this med authorized by the pharmacist. NOT my insurance... a person who decides if it's ok to fill a medicine. A preauth is PERFECTLY FINE... that I understand because the meds are expensive.
I'm also treated poorly because I'm in need of the medication. The woman I dealt with today was snide and rolled her eyes at me. Then she decided to inform me that IF they can fill it, IF the pharmacist APPROVES IT, I may wait an hour or I may wait DAYS. The med isn't something I CAN wait for! It's something I can't skip or just not take. BELIEVE ME, IF I DIDN'T HAVE TO BE MADE TO FEEL LIKE LESS THAN HUMAN EVERY TIME I DROP IT OFF I WOULDN'T. I called my doctor, the insurance company... ALL to be assured it'd go through. I've been here OVER two hours. I'll be late to work... because I need an ID to pick the med up! The last lady I spoke too is very pleasant but was tasked with telling me it'll be a few more minutes... AGAIN. I work today. I can't wait all day to be treated like I'm a FELON every time I come here! I pay the copays, I do MY side to be sure I'm not wasting my time AND theirs.
Reviewed Jan. 12, 2017
They have always did a great job. From day 1 when I went into Wal-Mart they've always helped me and they have good personalities. The pharmacist is very helpful describing your prescription and how to use them. They give you a smile, your prescription and tells you to have a good day.
Reviewed Jan. 11, 2017
They have no rewards program and sometimes doesn't have medication in stock. They have a considerable turnover of staff and good prices generally, but not always.
Reviewed Jan. 10, 2017
There is no reward program and the wait sometimes is long to tell you they are out of your prescription. Also, the reps are not very personable. Line's long unless time it right, and they're closed on Sunday for lunch break which I never knew until it happened to me. Their hours' real short when Sunday is a lot of people's day off.
Reviewed Jan. 9, 2017
The price for prescriptions is a huge help for seniors. My Medicare RX plan has doubled this year, my bad... I trusted AARP to take care of us seniors. Now I will have a difficult time paying for a plan that I am not even using because Walmart is much better priced for scripts. Had I researched in October I would not be with AARP Medicare RX plan. I would be on the Walmart plan. $22.00 a month instead of $72 a month!!
Reviewed Jan. 9, 2017
I love the saving, but you have to in long lines and they close for lunch at bad times. I go there cause they have $4 medicines, but not crazy about the lines and wait times. Wish they had a drive thru service, but otherwise I like it.
Reviewed Jan. 8, 2017
Wal-Mart is a nice place to shop and it's close to home. The workers are pleasant and the store usually has what our family is shopping for. When we're shopping if we can't locate an item they don't mind helping us look for it even if they need to go in storage to get it.
Reviewed Jan. 8, 2017
I'm very happy with their services, and they answer all my question so I understand them. I can only say how happy I am with all services that Wal-Mart pharmacy has to offer.
Wal-Mart Pharmacy Company Information
- Company Name:
- Walmart Vision Center
- Website:
- www.walmart.com