CVS Pharmacy Reviews

Very very upset with CVS Pharmacy on 118-10 Queens Blvd on Forest Hills, not the first time giving wrong medication or forgetting. I was there to pick my medicine for my daughter ** and ** so I picked it up and when I come home to give it to my daughter I see a paper that says don’t give it to the customer before reconstitute the order. So I called the pharmacy and after being on hold for like 30 minutes I tell the girl, “Am I supposed to mix this medication myself?” She said, “No just give the liquid,” and without asking for the name who the medication was for. I told her, “Can you please check,” so I have to give her my daughter’s name and she said that medication was given to me without getting prepared and I was like, “Why,” her answer was, “Oh well the girl on the counter for the pharmacy usually works on the front for the CVS but today she’s here to help us today.”

Nurse called to place order. I followed up with CVS Specialty that same day and provided payment information. I was told the medicine would be delivered the next day (when I was suppose to take it). I received part of the order but not the medicine that I needed to take that day. I called to find out why, was put on hold for over 20 minutes, then was told they would call me back when they figured out where the medicine was. I asked that the team leader call me back every half hour with updates as she agreed, since I needed to determine if I needed to go to the emergency room to get the medicine. 40 minutes later no call.

So we dropped off the list of prescriptions that was given to my mother from the hospital. The pharmacy Gave us the insulin but did not inform us that the sticks were not included to give my mom the shot when her sugar is high and we called the CVS on university and the pharmacist Tony ** was not helpful at all and was not willing to call the hospital for them to give the ok over the phone for it. And we told him her sugar was high and the pharmacist said well to take her back to the hospital. That pharmacist Tony ** was a jerk and not helpful at all! That’s why I think Walgreens has better customer service than CVS.

I have to use CVS Specialty mail order. My prescriptions per month are very costly, so I use a co-pay assistance card. My out of pocket deductible is met by February so I only pay $55.00 for the rest of the year, CVS started billing for the full amount again in May and have since collected a total of $15,114.70 and have now maxed out my co-pay cards and require me to pay $1365.17 to refill. Their response is co-pay cards no longer apply to deductibles. How is this legal? That is the purpose of a co-pay card. Now I cannot afford to get a refill and stopping my medication can have life threating effects.

Just spoke with a CVS representative about my auto refill prescriptions never being ready when the pharmacy says it's ready to be picked up and the CVS rep on the toll free number said to go to another pharmacy like Walgreens or Rite Aid. Are you kidding me??

We paid $163.99 for 60 tablets of ** 300mg. We found out a day later that Costco would have charged $27.51. CVS (the store) said it was normal for companies to have pricing differences, but 6x the price!!! We feel so badly ripped off.

On the morning of 15 Dec 2017 at approximately 0900 I stopped by the CVS on North-South street in Nacogdoches Texas to purchase meds for the flu and syringes for my family's allergy shots. Just last month I did this exact same thing with no problems. However, on this morning something changed. I was told by the pharmacist that I could not purchase syringes unless I have a prescription for them. I thought this was quite odd because I had no problem purchasing them the month before. So, I asked the pharmacist if there was a policy change or what was going on? I admit that I was in sweat pants and shirt and looking like I had the flu which I did have but that was not reason to deny me services.

CVS PHARMACY Hesperia Rd/Bear Valley Rd - I went and tried to drop off my son's prescription for a simple antihypertensive medication called **. First the lady that came to the counter told me that she had to ask the pharmacist if she could take the prescription. I waited about 5 more minutes for the pharmacist to tell me a lie. She told me that my insurance which is IEHP an Inland Empire Insurance had set up a new requirement starting December 1st where there would be a second verification needed in order for me to get my son's prescription. I called my son's old Pharmacy which is at Stater Brothers on 395 highway and Palmdale Road and ask them if that were true.

This message is to confirm the experience of Jack from Oklahoma, who has been kind enough to share his experience with price gouging at CVS. Well, that practice is happening here in Indiana, too! For most of the year, my copay for ** eye drops has been $30 for a monthly fill. But, CVS wanted to charge over $270 for the copay in November. I said to the pharmacist that it was outrageous, and how could the price jump so much and that I would be calling the pharmacy benefits management department (CVS Health) to find out if there was an error of some kind.

My husband recently bought a sock slider from CVS for me. I just went to CVS and returned it without the receipt, since my husband wasn't with me. Being a regular customer, I figured I'd just get a credit slip, and buy some medications with the credit slip while I was there. So, the kid (Ben) at the register says it's going to be $9.99. credit back to me. I told him my husband told me the sock slider was around $20. (We had bought a few different kinds since I have been having trouble putting on my compression stockings). Ben said, "No, it's $9.99". So I kind of shrugged, figure my husband was wrong and I got the gift receipt. Then I went and got some medications and shopped at for some Christmas items. Going down the aisles I saw the sock slider on the shelf for $19.99. I knew it!

I know this opioid crisis is bad but I have rheumatoid arthritis, scleroderma, lupus, and fibromyalgia. The pain I'm in is real. My doctors prescribed my medications. They have a computer that is linked to each other. The pharmacist at CVS has taken it upon herself to withhold my medications even after the doctor herself told her to give it to me. She has made me feel as though I am an addict and because of her I am embarrassed to go back to that CVS. I would also like to add that I do not smoke or drink. My own doctors have in my charts that I am at low risk for dependency.

A recent experience with CVS was a disaster from the point I needed to talk to a store clerk. I do not have my prescriptions auto refilled by the computer system because the machine does not know if I happen to miss a day or 2 and starts blowing up my phone before I am ready for a refill. I use the website that CVS has set up where I tick the box on the prescriptions I want to refill and confirm. The website knows what location I pick up my prescriptions and allows me to print out the confirmation of where and when the prescriptions will be ready for pick up. I hand the printed confirmation letter to the store clerk at 12:05 on that date at that location. She looks at it and says, I quote: "What is this, I have never seen this before". All she has to do is read and she will know but apparently CVS store clerks cannot read, so I tell her that it is a confirmation to pick up my prescriptions, they are ready at this location.

On 11/22/17, I parked at CVS 2300 Jefferson Davis Hwy to get lunch from Kabob next door to CVS a $.99 water from CVS. Parked on the CVS side but went into Kabob 1st to get carry out. When I came out to go into CVS for my water, my car was gone. CVS manager couldn't provide any information about towing; a clerk eventually allowed me to use the phone to call Advanced Towing Company. Took a cab to Advanced at 4000 N. 5th Rd., Arlington, VA. The cab driver told me that Advanced Towing truck sits around the corner on the CVS parking lot; their men stand outside of the CVS watching to see who's parked in the wrong space then tows their car.

I recently visited the local CVS Minute clinic for a biometric screening for my insurance. After a wait that took much too long I was greeted by an elderly woman who was doing the screenings that made me uncomfortable from the start. She takes my blood pressure and it was a little high... I explained to her it's usually a bit high when I go to the doctor because I get anxiety upon doctor visits. She said if it didn't go down she would have to call the ambulance which made it spike even more. She never even attempted to make me feel more comfortable. I see a cardiologist and he always jokes with me about my "white coat anxiety..." but she was an absolute ** from the start. She got everything wrong from... Weight was wrong, height was wrong, by the time I left I was just glad to get out. Maybe CVS should evaluate who they hire to do these screenings because she had no clue what she's doing. This was at the Laurel Springs CVS in Cumming, GA... Beware.

My wife & I have traded with CVS for several years and have been completely satisfied. We also have Express Scripts insurance. Last week, I picked up a refill at CVS for my wife & it seemed entirely too high, but I assumed I must be mistake. Yesterday I picked up 2 more refills for my wife. This time I knew something was wrong & asked for a printout of her medications for 2017. When I examined it, I found that 1 refill that normally cost $2.62 now cost $44.63. Another that was &1.99 was now $44.00. I went on Express Scripts's site & learned that all of the CVS stores in the Oklahoma City area were charging the exact same prices for these prescriptions. All the other drug stores in Oklahoma City were charging about $12.00 to $14.00 for these 2 prescriptions. How can CVS do this to their loyal customers? As seniors, we must be aware of pricing of medications & change suppliers if necessary.

I have a prescription for vitamin B2 that I have had filled for over a year at the same location. Normally I fill a one month supply for around $8. However, due to the fact that my doctor plans to have me continue it for a long period of time she changed the amount I was getting to a 3 month supply. Yes, I also realize I can purchase these over the counter but due to the high volume I need to take the doctor thought it would be cheaper to do a prescription. While trying to fill this 3 month prescription I went to CVS 4 times in one week. They had terrible communication with me. They never reached out to say it wasn't ready even though they verbally gave me a time it would be and the CVS application told me it was ready as well.

CVS charged up to 8.75 times more for generic medications that are only $4 at Walmart, and many other pharmacies. CVS charged the $35 dollar insurance copay rather than the no-insurance cost which is less (as low as $4.00). I used CVS for 2 decades, but I will never use CVS again. Consumers need to be warned. Pharmaceuticals are ripping off people. People should shop around, because prescription prices vary greatly. Some medication prices can vary by many hundreds of dollars. CVS is one of the most expensive, and CVS also does not inform customers that the non-insurance price is less than their copay. That is dishonest and greedy.

2 yrs I've gotten the same script filled at this location. It's a narcotic (**) that I fill the day AFTER I run out (CVS rules). This morning I call and am told they're out! When I ask the tech can I get the E-SCRIPT FROM MY DR transferred to another CVS, they tell me my DR would have to do it and I can't reach him! Why they can't transfer from one CVS to another is beyond me! They said you'll have to call back after 11:30 and see if they came in, "I don't know what to tell ya". Unbelievable bad customer service! They just don't even care about their customers at all. Next month I'll be choosing another pharmacy. This has happened to MANY other people I know. Now if I was on insulin would they say the same? Doubtful.

They called my doctor and told him to change my RX to a generic after I told them not to at least 6 times. Who are they to decide which medication I should take... Isn't that between the physician and myself? Isn't that an invasion of privacy? I have insurance but it doesn't cover the particular medication I take so I pay for it out of pocket and that's fine by me. Not everyone lives on/off government programs and we get by just fine without it. So for CVS to go behind my back, without permission and after being told not to mess with my RX a half dozen times, they still did it. I spent at least 20 minutes trying to get this straightened out while the pharmacist was rude stating that it was my doctor who called in the change. Um, no, someone from CVS called them! Even the other person working in the pharmacy told me that that's exactly what happened. I AM DONE WITH CVS!

The CVS Porter Ranch location is awful. They constantly have announcements that people are waiting on the phone line when the techs are chit chatting. I have come to pick up medication at least four times when they have lost, misplaced or just not filled prescriptions. I went multiple days without my medication because they were not ready. The line is always long even though they have enough people for every register. One of the pharmacists is rude and does not do new med council. The techs ringing you up. Do not address you with hello. They automatically ask for a birthday.

After having left CVS (for poor customer service) for my many prescriptions, I decided to give them another chance because they are geographically convenient. First, I tried to transfer my prescriptions from another pharmacy by loading them online (CVS.com). There were 9 of them, so it took quite a while to get the info added. When I "hit" "transfer", the screen came back indicating that they were having computer problems and I should try again. I tried just one of the prescriptions and got the same result. A couple of days later I took a typed list of prescriptions into the local store and asked them to transfer them. They said it would take 24 - 48 hours. They were not completed for 72 hours.

OK on 10/30/2017 I filled a script for 60 **. This was 2 a day for 30 days. On 11/1/2017 I had surgery and was given a script for 60 ** for 15 days. The pharmacy canceled my script and talked to everyone but me. I am not a drug addict but was treated like I was. So basically the pharmacy told me to double the ** and I would be fine with that but now I have nothing for my back for 18 days.

I stopped off at my local Target Store to have two scripts filled for my Pain meds. I've been using this pharmacy in Target for over twelve years now and have never had problems getting my Pain meds filled. Now my Doctor wanted me to go back to a pain specialist, and I did. But now my pharmacy will no longer fill them. Am I being discriminated against because of my disability? I have to look into this issue. I did inform the pharmacist that if they wouldn't fill my scripts, I'd be transferring all my scripts to another pharmacy.

CVS send me a text messages saying my prescription was ready for pick up. Here's where the problem began. If you go to the "drive thru" they say "wait for a second" and then take between 10 to 20 min for them to get back to you. "Date of birth"... It is not lack of personnel. It is lack of care... They really don't care for how long you wait for them. I mean Carlos ** the guy that came to the window after I raised my voice explicitly said that "You have to wait sir". If you go inside there is a line ALWAYS at any TIME. If I can’t drop CVS for sure then I'm getting out of store 0554. Once they told me my insurance will not cover (after 15 days prescribed). When they double check it was covered but... "YOU HAVE TO WAIT SIR".

I placed an order for a refill of my prescription at the start of October. It has now been about a month and a half, and I have not yet received my order. This is due to the ineptitude of the staff, dragging their feet and not giving correct guidance on procuring the prescription. I spoke with Mike (a CVS at home delivery pharmacist) on the phone two weeks ago today. He told me his company would not be able to get the prescription in time but that the CVS in the Target store in Fort Myers on San Carlos Blvd. would order the prescription and that I would have it the following Monday. Saturday I called the pharmacy and spoke with Ed (I think that was his name). He guaranteed me I would have the prescription Monday. Monday another pharmacy person there at Target (Audrey?) called to say that the prescription was not in, but that they would have it on Tuesday, the next day.

When CVS took over Target pharmacy, customer service went out the window. The continuous phone calls daily for each Rx filled is incredibly annoying. We asked them to stop the daily calls and were told they can't change the call frequency! The "reward" program is a joke. We asked them to cancel some prescriptions we don't need and they continue to keep them active. They filled two prescriptions for my husband for the same drug in different doses instead of replacing the new dose with the previous dose and tried to give him BOTH today. Called CVS customer care today and was never treated so unimportant as a customer ever before. They couldn't care less how they treat their customers. We transferred all our prescriptions to another pharmacy today. CVS will not get any more of our business. Never had such bad experiences with getting prescriptions until CVS. Just horrible.

This is a complaint regarding store 2145 in Woodmere, NY. In 9 months with this pharmacy I have not had 1 good experience. My medications have been held to get approval from my doctor which has never happened at any other CVS. When I was out of insurance, they would scan the medicine and ask me if I really needed it because it was expensive. I take mental health medication. How dare they?

The first problem with CVS Pharmacy #4984 at 863 Baltimore Pike, Glen Mills, Pa was for medicine I needed due to illness. They told me the instructions were unclear and asked if I understood them which I did. They did try and call the doctor for clarification but did not get through so it was filled without verifying instructions. I finished them and still had the same problem. The doctor ordered a refill but CVS would not refill it as my insurance refused, I purchased enough out of pocket to get me by till I could renew. Doctor informed me that it was straightened out and could pick up the medicine immediately. Went to CVS and was told I could not but upon reviewing did find that it could be filled but refused to fill it as she only had 4 minutes left.

Congress is penalizing me 40% because I didn't have credible coverage for 15 months. It doesn't matter that I've had full drug coverage for 55 years. So I quit Medicare Part D (The Washington swamp expects working people to subsidize people who want drug coverage without ever having paid for it). Blink Health negotiates low cost drug coverage (like congress has) for people like me. My CVS pharmacy was excellent. I ran out of a -twice a day- drug. The doctor's office sent it to CVS; the pharmacy processed it; and Blink health sent me an email that I could pick it up. That kind of low stress service is what a stroke victim needs (Stress causes many risk factors for stroke). But CVS has not renewed Blink Health's contract to continue supplying me with my five drugs for under $400 a year. I WANT MY CVS PHARMACY BACK.

I had to switch to CVS due to my insurance, I loved Walgreens, now it’s like night and day. These people are rude, call the wrong doctors, have a bad attitude, not professional at all. I have to correct them almost all the time, they call doctors that I had two years back, give them my correct doctor, they call me back using the old doctor, and they are just incompetent, I hate CVS. I don’t know where they hire their Pharmacist, staff, they're all incompetent... Shame on them.

The Pharmacy dept. informed my Physician that they did not receive an RX from me over a week ago. I called the pharmacy and spoke with "Kathy". She denied having told my Physician’s office such. I then asked if they had a denial, she said she does, and they would fax it over to my Physician’s office. My Physician’s office assured me they had not received a fax from CVS. I called back to CVS, and "ASHA" said she does not have a prescription, so I explained to her that I spoke with "Kathy" earlier who said that she did have the RX and it was faxed but it was not. I placed on hold by "ASHA" for over 50 min total and then someone hung up. I have never experienced such behavior.

For months I have been paying full price for prescriptions because the pharmacists kept insisting that I am not insured at 55 Cold Spring Rd, Syosset, NY. Every single month for six months, they have told me that I'm not insured and I have presented them with an insurance card. Today I called them to refill a prescription and they told me the same thing, I am not insured, I told them for the seventh month in a row that I am insured, here is my insurance. The pharmacist tells me that someone has deactivated my insurance at CVS which is why I have been paying full price for prescriptions for months.

Had some prescriptions to be filled. Normally I would not use CVS due to a previous horrible experience with CVS. My only reason for going to CVS is to get my scripts filled because they are opened 24 hours and not a far drive for me. So, the CPT (Certified Pharmacy Technician) Mason assisted me with my prescriptions. I handed Mason my insurance card (the one I use for everything). He then stated that that was the incorrect card? I explained to Mason that is the only card I ever use. Mason then stated, "no you have another card, I need that card."

Had surgery on September 13. Was prescribed 10 mg of ** but received 80mg. Lost three days... Memory a bit off. Sweated at night for two weeks or more. I had to contact their HQ’s because I had not heard anything until this past week. Have been offered a small settlement but thought it would be next day mail correspondence after waiting six weeks and myself having to call them in RI. Louise is the person handling this and not too well... Should I have an attorney? I have suicidal tendencies and have 9... 80 mg of ** in my possession??? Deadly.

What is wrong with CVS (York and Fairmont in Towson, MD)? They have called me for years when a prescription wasn't ready. I even waited an extra day to give them time to fill something knowing how they are now. They don't have it and say they have never had my phone number! I have used them for many years but I'm transferring to Walgreens. In the past they called me every day, incessantly if I didn't pick up right away. Now they argued that they have never had my number.

I will never step foot into the CVS in Chesterfield at 23 Mile and Callens again. My insurance says that CVS is their preferred pharmacy. I have 6 prescriptions. All of them except one are 90 day supply. The other is 60 day and brand new. Less than 2 weeks after I got the new 60 day prescription their system would text me everyday, sometimes twice a day wanting me to renew that prescription even though I had 2 refills. I spoke with them and they said to call when I needed the prescription since it is very common. I called when I had a couple days left and they said it would be ready in 2 hours. I arrived in 4 hours and they said they were out of the medication.

My Doctor sends scripts. They never receive it... Time and time again. I am on all sorts of medication for cancer and related illness. I am running back and forth to CVS every 2-3 days. They were suppose to enroll me in some sort of sync-script program but it clearly isn't working. It never occurred to me until reading it here that the game is, they want you to constantly come back to buy their over-priced products while you are there. I really have enough to deal with without having to worry about tracking down my scripts. They put out all the local small places out of business. We need some government intervention. It appears the reviews of the other large chain pharmacy is just as bad.

I won't go into the details but PLEASE read this: When you go to ANY CVS pharmacy, PLEASE get the name of the "pharmacist" attending to you. Write down their name, date & time to make them accountable of THEIR mistakes, it's the only way for them to be held accountable. Specifically this CVS Pharmacy - 13749 SW 144 PL Miami, FL 33177 - 305-255-2893 (Store #03672) is VERY, VERY, VERY bad. Their pharmacy supervisor even hangs on you when you are trying to help them fix THEIR mistake. I would return to Publix Pharmacy but unfortunately I had to change medical plan and I got stuck with this CVS.

Fill 1 prescription at a time so you will buy other things ok for someone but for handicap setting in line, spending gas money to be hustle and sick to call yesterday about prescriptions. Today they are expired so they have to call DR but last week told me they would be ready tomorrow so I go back. Sell me 2 different prescriptions so today expired. This is to keep my lungs from filling with water. Once I got home I cancel prescription. I think the hassle outweighs the medicine. CVS Greenfield IN 46140 this has been routine scene. I agreed to 3 mo refill and once I did my medicine was at CVS in Indpls. When your lungs fill with water you can die and limited money gas cost. CVS should be require to add to cost of med if you have to go 3 or 4 times. CVS is the highest price prescriptions and take advantage of the disabled. Class action? I think so.

I just left urgent care in Clovis, drove clear across town to Fresno, it took me 20 minutes to get to CVS pharmacy at Kings Canyon & Peach and the staff is running around cleaning up & talking & laughing… I asked how long till I get my meds, they can’t read my Rx so they call urgent care, they closed 20 min ago. So now I can’t get my meds. I get home look at my Rx and see that it is perfectly readable, they were just playing around too much. VERY UNPROFESSIONAL!!! The ugly big firhead staff guy tells me I can take my Rx somewhere else... What a jackass!!!

I've had nothing but problems with pharmacists at 2 different CVS's. They have lied to my face MULTIPLE TIMES, and have forced a medication on me that I cannot take! I pay out of pocket every month for my prescription $230! I have told them multiple times, I have M.S, and need to have my regular brand medication. Not some new kind. They denied me the option to even go to another pharmacy!

Have been doing oral chemo for 9 years. CVS specialty is the only place we can get the meds through my insurance. They have the worst customer service ever and they also now are telling us that they know better than our oncologist as they will only cover one pill when the doctor has ordered three as the course of treatment that has been keeping the cancer stable and shrinking for the last 9 years. They change their policies every month along with their phone number. They tell us that we need prior authorization and then I get that they then say it is denied as they will only pay for one pill a day compared to 3 so the doctor again has to jump through more hoops. They never call us to tell us they are not sending the drug I have to call 2 days after delivery was to happen. Then I have to call 3 different numbers to get someone who tells me that it is not her department just to jump through the hoops and quit arguing or it won't get done.

CVS Marion SC. In May after signing for my prescription my bag put in my hand. It was handed to me and other items were rang up.I didn't have my wallet to cover the extras I was trying to purchase. She was to void. She even voided the prescription, voided the items plus my medication with my prescription so inventory showed short the pills I had. The police filed A WARNING on medical policy report filed and a arrest warrant for shoplifting my own medication and a controlled substance $4. My is the cost. Now the manager Julie promised to have this nonsense error fixed by signing a paper. The warrant voided so since May and today Oct 3rd I still have a warrant. I called but no action. If I'm arrested I will sue them without hesitation. I want this taken care of. I'm a single mother with a disabled 7 years old who needs me. Who can help us?

CVS filled a medication that I have continuously taken for 3 months and had to gradually increase due to the type of medication it is. I was finally on the maintenance dose then after I picked up my last bottle it was the original tiny dose from which I built up. Made no sense & they should have called me or the prescriber but they did not. Serious side effects from sudden withdrawal of this medication. Non-existent safety practices.

The medication I take for depression is not one that you can just stop taking. I was told by one technician that I had one ready and I call in to the doctor for refills. When I went to pick up the prescription I was told that in fact I do not have one! The technician said they pulled it from the bin and put it back on the Shelf. My question was when you're dealing with a medication that there are no refills on and someone can't just stop taking them wouldn't it make sense to call and say "we're going to have to put this back on the Shelf if it's not picked up today"? Wouldn't it also makes sense to offer the customer a few of the medication to get by until Monday? The medication is **. It's not controlled. It's not a big deal except to someone who doesn't need to skip three days doses. There was absolutely zero concern for my mental or physical well-being. This is not the type of pharmacy I care to do business with. I will be taking my family's business elsewhere.

On 9/29/2017, I went to CVS Pharmacy to get my medication. The pharmacist told me that my medication was refilled and picked up 2 days ago. I never made any refill and nobody pick-up my medication. This was the first time that this happened. I am upset I cannot get another one. I don't understand how my prescription can be given to someone else??

69 years old had 3 months of misfortune. Relocated from NY to Florida, CVS in NY was always my pharmacy. In Palm City had a 3 month of misfortunate which necessitated flying back to NY, upon my return hurricane hurts Florida. I drive 6 hrs one way to Orlando for safety. Any event first time in all my years this happens. How does CVS help??? Nothing by red flagging me. Hindering the elderly.

When I picked up my antibiotic I told the lady 83.99 sounds high for ** 300mg 28 capsules. She said "it is a very strong antibiotic". I paid the 83.99 and went home. After arriving home I called a local pharmacy and asked how much it would cost for the same medication. The lady replied 23.60. How can it cost that much more at CVS? So I went back to CVS and talked to the pharmacist. He replied "independent pharmacies are cheaper than CVS." REALLY you are going to tell me that? This is a rip off. CVS is overcharging. I had not opened the bag but he refused to adjust the price and would not let me return the meds. What has happened to honesty and being fair? Of all things overcharging for medication. SHAME ON CVS. THIS TOOK PLACE AT THE WEST JEFFERSON NC STORE.

I’ve been a CVS customer for over 20 years, having some of the same med rx filled at the same location for years... Whenever there is a question concerning pain meds, which I have been prescribed same meds, by same doctor, for over 5 years, like clockwork, the pharmacy staff takes an attitude as if I were a drug addict, and seems to go out of their way to interrupt the system. Almost seemed annoyed when they realize that everything is in order and that they will have to fill my script... Not always, but often enough…

For 2 days I received robo calls from CVS pharmacy telling me that I could not fill my prescriptions, that it was too early. So on the second day after the 3rd call I hit the button to talk to a rep and tried to explain to this stupid ** that I had NOT tried to get my meds that they were on auto fill. She did not listen to a thing I had told her. She kept telling me that it was because I just transferred but I had transferred from Walmart back in March, that was 6 months ago. There are truly no good stores out there of any kind.

The CVS Pharmacy @ 18840 has really gone downhill. They have not updated the outside lit marquee in over a month. The windows are filthy. I hate walking through the entrance. The sliding doors are full of cobwebs. With Walgreens moving into the area, I would think that they would like to do their best.

Management and employees. The manager on duty at 5:30 PM 9/21/ 2017. Call the pharmacy. Was put on hold for over 45 minutes. Hung up and called again. On hold for another 15 minutes. Hung up. Called the store. Employee says, "You're calling the 152 store on ** Countrywalk. We're taking their calls since they're having some form of difficulties." Every other store in that shopping center is up and running where that particular CVS which by the way has the most incredible staff from top to bottom. That is the best CVS I have ever been to - the pharmacy staff, the store staff, unbelievable, remarkable, make it a real pleasure going to their store 137 and 152 Country-walk.

The reason for this review is that I believe when a company is a complete rip off they are to be called out. I just recently acquired this as my pharmacy insurance. 1 routine prescription, that I have taken for 22 years, are not covered by this company. I have been covered by other policies throughout the course of the 22 years and have always received a reasonable rate on these very routine medications. It would seem that CVS Caremark prefers to collect your money while giving you little service in return.

Hi. My sister and I were at the CVS on 44th Street and Bell in Phoenix Arizona and we were very upset on how we were treated by one of your staff whose name was Tim. Now I understand that saying hello and asking if you need any help is normal and people are just doing their job however, walking up and down the aisles following customers and asking every 5 seconds is not. We politely said several times that we didn't need any help and that if we did we would let him know. We weren't doing anything suspicious or anything like that we were just shopping. Now I understand what he was doing but my sister who has extreme PTSD and a anxiety disorder did not. She felt like she was being stalked and targeted for no reason and it made her extremely upset. She confronted him after we had paid for our things.

After coming home from the hospital after 6 days, my husband was told they couldn't fill one of my scripts claiming I had asthma and needed to call my primary Dr. (I've never had asthma). The same pharmacist has made remarks about what medications I'm on and took me aside asking if my Dr knew about the meds I was on... Like duuhh.. They prescribed them. And also made a comment in front of everyone that she knew me from another CVS location. (I moved). So last month my husband dropped off the hard copies of meds and when I went to fill them today thinking they were safe, I was told she sent them back to the Dr stating it's been over 2 weeks. Needless to say I won't be filling another script at CVS anymore. Taking my business to a pharmacy where I'm not judged by what meds I take. I'm pissed.

I was supposed to start ** the beginning of August. My Rx was called in and had to go through the prior auth process, that took time. The Rx called in was for ** prefilled syringes which I can't use because of Rheumatoid Arthritis in my hands. My M.D.'s office called in a new Rx for auto inject pen at least 3 times and each time I was told it was the wrong Rx. It is now Sept 11th and I still have not received my medication which takes 6 months to work. You have put me a month behind in my process. I am so frustrated at the level of inadequacy from this organization. I will be contacting my insurer, my premium is $925 a month of which I pay $600 out of pocket. I expect better than this.

What brings a smile to my face is walking in CVS Store # 7687 Fairmount Blvd. Shakers Hts. OH 44118, and seeing Pharmacist ** and Store Mgr. ** behind the counter. Their knowledge and willingness to assist makes the drug store experience something to look forward to instead of dreading. They represent CVS well and if CVS can continue to employee individuals like ** and ** CVS will keep my business in this competitive market.

So my husband went to pick up my medications yesterday from CVS on University before I leave for my trip tomorrow. He came home with only one. I take 3. He was not told that they were not giving him the others. I assumed they just missed them so I called. I was told that even though I have refills left my insurance refused to pay for these medications because they could only do so for a 90 day supply. Odd. Considering they have been paying for the entire time I have had cancer related issues. And odd that nobody told us this. No notification from CVS, or insurance, stating such a thing. I guess they just thought I wouldn't notice that these two were missing. Because cancer patients have so many medications anyway?

My husband has stage 4 cancer and is on several pain meds. We have gone to CVS for years and despite getting 10 other prescriptions a month there, they are never in stock with his **. Why can't they work this prescription just like all the others. They hound us for every other med on his list but this one is never available. We can only get a 30 day supply, which is fine, but why do they look at me like I'm some kind of addict when I bring this in there every 30 days? I can provide proof of his illness, a letter from the doctor or whatever else they want to see. I'm just so frustrated with being treated badly and never being able to fill the script.

CVS failed to maintain a high standard with HIPAA. Letter I was supposed to read and sign has never been addressed with me or consulted about. As I was told in a later time I should have completed but I never knew about it existing.

I went to the pharmacy to fill my new script on 8/30/17. They told me it was too early bc the month before I filled on the 3rd & picked up on the 7th when I actually filled the 2nd & bc it was too early to p/u, I came in at opening (9 am) on the 3rd & got it at 9:40 bc they didn't fill it the day before. I have bank statements that show a POS withdraw from Target on the 3rd for the deductible amount & no other target POS withdraws until the 17th. Who is more likely to make a mistake? Me who takes the narcotics & knows the date & fill times every month bc I depend on & need the pills or the store that sees multiple customers daily & only sees $ signs & #'s. I HATE CVS. Worst thing Target did was sell to these incompetent jerkoffs. Time to try Walgreens. They suck too but at least they get dates right. The only reason there's a star is bc there has to be at least one. They ** SUCK!

Several times in the past year, medications have not been available at my local CVS. This week, they don't have my very common blood pressure medication but continue to clog my inbox with messages about how they are special ordering it. Then there are the scam ExtraCare 25% off coupons which don't apply to any item with an offer or sale. I carefully selected $40 worth of products not on sale only to find that the notices could be at the end of the aisle or in the flyer. Only two travel sized items were not excluded. For my most recent purchases, I went to Walgreens and my ExtraCare card is so old it doesn't have a magnetic strip.

CVS Pharmacy is pretty quick but often gets things screwed up. They send a 30-day when it's supposed to be a 90-day supply. They don't fill the bottles and used 9 bottles to put in 360 pills. A waste of bottles!!! The count is occasionally incorrect too. To travel and get meds in advance is so frustrating you no longer want to take trips. They are pretty quick though.

CAUTION. NEVER MAKE A CREDIT CARD PAYMENT AT CVS!!! I made the crucial mistake of making my credit card payment at CVS, unaware they use a third party company the dreadful Green Dot Corporation. Three days later I get a phone call from my credit card company advising me they have not received my payment. I contacted the store, who then provided me with an 800 number to customer service. They were no help at all. They basically told me it was Green Dot's problem and it would take 7 to 10 business days. I pleaded with everyone over there that I'm going out of town and I need some proof of payment to send to my credit card company.

CVS needs to be held accountable for what the assistant manager "Tina" did to me. First, she should not be any type of employee there, let alone an assistant manager. How in the world she is an assistant manager there I don't understand. She yelled at me at the top of her lungs for 2-3 minutes straight, in front of the whole store, for no reason. I was trying to get the attention of this employee that happened to be hearing impaired. Thats when this other customer told me she was hearing impaired, and couldnt hear me. All I said was, "well, she shouldnt be working there then, if she cant hear the customers." That must have lit a fire under this customer because she started yelling at me real loud, like she also wanted to start a fight with me. Thats when this Tina employee overheard that other customer yelling at me, and she came over and started yelling at me at the top of her lungs, real crazy-like.

I have been going to this pharmacy to get my same prescription filled since January. My physician used to write my script to fill every 10 days but recently changed it to every 30 days. With the type of prescription I have there are limits to where I can only refill it one day earlier than the refill date. I have never had an issue before today. When my prescription was written for 10 supply I would refill it 9 days after the last one was filled. Since my script was changed to refill every 30 days I now can refill it only 1 day early still.

This CVS in Escondido off Center City is the worse. They have given me wrong medication, they are rude. Worse ever. I have been going here over a year and problems never change. I'm done changing anywhere. Do not go here.

After being released from a week in the hospital I tried to get my prescriptions filled. I was given the wrong strength medication and I was told that was what's on the prescription. I had a copy of the prescription & they actually lied. Then I waited for over a week being told the correct medication would be in the next day. After a week I had the prescription sent to Costco Pharmacy to fill and had the medication the next day. I would NEVER USE CVS AGAIN. I was so sick I didn't need all this stress trying to purchase my medication.

I am shocked as a 63 year old man can be, and also upset. So here is what happened as I attempted to purchase **. The man no young boy asked to see my license, I questioned why? As this has not been the case before. He tells me because it is ** and, "I can not sell you this without Driver License." I show him the bottle I had and say never had to before. He says, "I just doing what I am prompted to do on the register." I then ask to speak to a manager, he calls one but proceeded to tell me "He is just going to tell you the same that I did." Manager comes real nice guy, seems a little annoyed with kid at register and proceeds to explain that if you look under 27 we ask to see license, otherwise just ask for birth date (I'm 63 years old). "You're all good," he says. Really don't need to hassle with some wise guy. Hope this makes sense. I'm still upset. Thanks.

So I used to get my Estrone cream from Walmart pharmacy with a copay of $15. Then my company changed exclusively to CVS pharmacy and my copay changed to $25 which made me upset. So today I got the Estrone cream in the mail at a cost of $64.70. I called the number on the bill and asked why was this mailed etc etc... In the end the lady claimed the pharmacies must have used a coupon with the Caremark card for me to only have paid $25 and the mail order didn't have coupon programs. So my meds went with copay from $15 to $64.70 that I got stuck paying for. Pissed.

I have severe asthma and my physician of 20 plus years called in a cough syrup for me which she done so and explained why many times. Before that I have asthma bad that I have a bad cough off and on keeping me up at night time. All over counter ones did not help at all and a couple other past used prescription ones also don't work. So the pharmacy dragged out filling my cough medicine from August 7-11th telling me they needed a call from my dr. Not even her medical assistant was sufficient and then my dr told me she couldn't understand what their problem was with me because they told her, when she called them, that one of the front cashiers named Rosie told the pharmacist there I looked like a drug addict.

I got wrong eye drop. Dr called got right one. CVS would not refund me 7.68 for wrong eye drops, eye drops was never open, I spend over 6000.00 out of my pocket with CVS per year. I will never buy any thing from CVS. Your loss over 7.68.

I've gone to # 8076 since I moved to Rochester Hills, MI. It's always been the same and I'm ready to move on to where they actually care about their customers. Everything needs to be good for them or convenient for them. The people at the registers are uninformed about sale items. I've been asked to go back 3 times to an item that is on sale and get a different one because they are having issues. As for the pharmacy, it's slow and usually not very good attitudes.

Tried to charge $140 for what is usually $30. Depending on tech you get a different price from some people. I have been treated like a normal human being. When I questioned him he said "We can't fill it. You are too early" and he was a liar. I went to another pharmacy and never returned. Thank God I knew how to give my child script otherwise if I followed the bottle he would have overdosed. And every time they say "Wait 2 hrs" no matter what. I am very disappointed in CVS and can't believe the faith I had in them. No matter what I heard I wanted to believe.

I have been going to the same CVS since 2005 and know most employees, and definitely know the pharmacy techs. On 7/3/2017 I went in the store, and the alarm rang (as sometimes they do.). There was a greeter right at the walk "Hi how are you". As I continue in the store I hear over the intercom "Security come to the right away to the front", then the code call, then security again by this time between 45 sec to 60 secs. I went and retrieved a pencil sharpener and makeup then a lemonade. By this time a young ** worker came from behind the counter to watch me. I am in self-checkout pay with a $50 and go to leave as the alarm sounds a second time. I turn around to just shrug and the little ** girl runs over saying "Yo yo Yo check her bags bro!!" Screaming, I am now mortified.

I was on vacation running short on my medicine. I called my hometown CVS to tell them I wanted to get my refill transferred to the place I was vacationing in. It was no problem we were told. The CVS I talked with in vacation area was very uncooperative. They told me the script could not be transferred. I called my Dr. and asked him just to call in a script there. So he did. When my husband went to pick it up they gave him a terrible time. They questioned the validity of the prescription and told him they would have to call the Dr the following Monday to verify the script. My husband told them that was unacceptable and that we were good customers and had been for years. Plus we were fed up with getting a runaround. They finally filled it. But made something so simple a nightmare.

So I was going into CVS before work and my daughter touched to the sliding glass door as she was going in and somehow it was going so fast my daughter couldn't get her hand off of it in time and it took her whole arm back as it almost broke her wrist and I had to push the sliding glass door in with my hands and feet to get her arm out of it.

Store # 7029 Greensboro, NC. I would have given this pharmacy at least four stars had it not been for my experience on Monday 7/10/17. First off, let me say that typically my experience at this CVS is a pleasant one. From the pharmacist, to the techs, I've never had a problem. But Monday was quite the experience. My husband and I came through the drive up to drop off an Rx for our son who just had surgery, whom was lying in my lap in the backseat when a female named Denise proceeded to flirt with my husband instead of getting the pertinent information to fill the prescriptions for our son. Clearly she didn't see me in the back seat, nevertheless it was very unprofessional, and my husband and I were taken aback by her ** demeanor. We were only wanting to fill an Rx for our son so he could begin to recover post-operative and this female was desperately trying to throw herself at my husband.

I normally have my prescriptions filled through Rite Aid Pharmacy which accepts Tricare. Tricare is the insurance that serves American veterans. After doing an exhaustive search through Rite Aid Pharmacies within a 50-mile radius I was unable to find my medication. It was on a manufacturer's back order. I called CVS Pharmacy about a mile away from me and they said they indeed had it in stock however they do not take Tricare and instead of paying 8 to $10 for my medication I was forced to pay $96.

I love the staff at this pharmacy, however lately I've been getting less than quality generics. ** especially, this month I got pink CorePharma brand and it's horrible! And the bottle has a different expiration date than the paper they gave me with it! Being ** I can't do much but suffer now all month like the month before with expired meds!! Unreal.

I called in a refill for **. I had previously ordered it at a different CVS, but I changed stores, thinking I would get some customer service. They saw that it was in the system, and they would "fax the ** order to my neurosurgeon." This was on a Thursday, before the 4th of July. I had a feeling I should call CVS, and then they relayed (Monday) that "your doctor’s office never responded.” I told them I was out, and they offered to "give you a 2 day supply". That sounded fair. We show up, off our flight, and there is no 2 days supply, and the 3rd shifter, has no idea what I was talking about. There was NOTHING about me calling about a refill! That's rich. I sent a message directly, marked URGENT to my neurosurgeon as the office was closed, as it was 7 PM.

Had a horrible experience at CVS pharmacy on Hillside Avenue in Jamaica NY. I had been in a car accident a couple of days before and went to the emergency room where I was prescribed 2 forms of pain pills. I called to see if they were ready. They told me they were and I can come get them. When I reached the pharmacy they told me they couldn't do anything because they were closing in 10 min. So I have to come back tomorrow morning. I'm a business owner so I understand that they were tired and wanted to go home. The following day I called and they told me the same thing. That it was ready for pick up. I get there and they tell me that it won't be ready for another half hour. I'm In so much pain...

I was embarrassed, shocked and angry over the customer "service" I received from a supposed "professional" pharmacy manager at 9:30 pm on 6-28-17. I was treated very poorly by this professional at the Federal St. 24 hour CVS pharmacy in Greenfield MA. I went in to get my prescription and to report a violation of the HIPPA act from an earlier visit this week. I am usually not the type of person to complain about things like this, but I feel that the rudeness and injustice I suffered through was extremely unfair, unprofessional and unwarranted. I was simply trying to tell the pharmacist what happened at my last pharmacy visit. I told the pharmacy tech that I had an unpleasant embarrassing incident happen three days ago on 6-25-17, and that I would like to speak with the manager so I can report it.

Cashier ** who was working on the morning of 06/26/2017 at CVS in 551 S Ventura Oxnard Calif, was very rude with me, because I paid my bill of $23.56 with a $100.00 dollar bill. He ask me for a smaller bill and I said "no that's all I have" and he did not like it. Did not get a chance to give him my rewards card (and he never asked). He just gave me my change. I said "thanks." He did not respond. I had surgery yesterday 06/252/2017 so I went to pick up my meds, I did not know that paying with a 100.00 bill was going to be an issue.

This occurs AT least 3 times, after 10 years going to CVS, I realize CVS is NOT worth it. On June 9, I contacted CVS customer service for being charged 3 times More AT LEAST For THE EXACT same medication Treatment that Costco provides for $7, CVS charges $31. If you don't believe me just send your request and I will show you the details. You might say that you need membership at Costco. Yes, for the price you pay at CVS you could have a membership AND discounted prices for EVERYTHING. I contacted CVS and spoke with Their Leadership team requesting the refund or do something, show gesture. They promised to contact me within 24 hrs since June 9, 2017 and today is June 22, 2017 and I am still Waiting.

Today, a CVS pharmacist inferred that I was committing a felony. After a morning doctor's appointment where my physician wrote a prescription for a drug I've been taking on-and-off for several years, I drove to my local CVS to have the script filled. Unfortunately, that CVS didn't have the drug in stock, but kindly checked availability at a CVS I've also used for years that's close to my place of employment. After waiting 15 minutes for my turn in line, the pharmacy clerk said that they were no longer filling prescriptions written by my doctor. I was taken aback and said that I thought that was incorrect as I'd had scripts from this doctor filled there before and even had some on file for refill.

I am 92 years old and a WW2 Veteran. My blood pressure was high one morning. My medicine has to be authorized each month through proper channels. I was short one pill and was going to be out of town so I needed just one pill for the day. CVS (Tilghman St) would not dispense one pill to me. They kept on saying I was holding up the line and that I would have to wait 30 minutes. My bus was scheduled to leave in five minutes. The pharmacist would not give me one pill from my prescription. Still went on trip but, worried all day about my blood pressure and did not enjoy my day.

I was picking up a prescription of ** for my husband. He has been taking this on and off for over 30 years for Rosacea. The insurance company denied the ** and recommended a generic substitute. My husband really wanted the ** having tried all substitutes and finding them to be ineffective. So we said we would just pay for it. The bill for a one month's supply was $487 dollars!!! This is the same stuff they sell in pet stores!! When I talked to the pharmacist's assistant, Melissa, she said if I had a minute she would try to use a "discount" card. I was willing to wait. It did take an extra 5 minutes but my final bill was $12.80!!! She saved me $474.20 with a discount card. I was elated. Thank you Melissa!!!

Absolute HORRIBLE business! So my prescriptions are now at a closed CVS because of the recent shooting in Alexandria VA. Did CVS call or tell its patients that they would be closing a day after the shooting? Nope. 2 Days after they were closed? Nope! Ever? Nope! No planning. Just, "Oh well screw you and your heart medicine. By the way since your prescription is stuck in "being filled" at the CLOSED pharmacy no other CVS can fill your prescriptions." CVS is the last time I even try to go there. HORRIBLE customer service. HORRIBLE! Thank God for twitter, FB and the others so at least I can let my neighbors know how much REALLY you care about health.

Needed to fill my meds. My situation is dire. If I don't have them, after a day or two, I will be in full blown withdrawal. Went to a CVS in San Bernardino, CA and the pharmacist said that they would have to order them in. Mind you, this is on a Thursday. She said they'd be in on Friday. I went to pick them up on Friday, and they were not in. I asked the pharmacist if any other store in the area would have them, and she said that CVS doesn't stock these meds because they are schedule 3 narcotic. Fair enough, I took her word on it and barely survive the weekend. Monday, I go in to pick up and guess what, won't be in till Tuesday. Out of curiosity, I called another CVS just down the street. They had plenty of these in stock, and I could go get them. Drove over there just to be told that since it was such 3 narcotic, that the order couldn't be filled.

On April 7, 2017 my wife purchase a item that was not covered under part D (Medicare part D) but was covered under Part B (Medicare Part B). She was told that there is a co-pay, but I have a supplement. CVS does not take that supplement. I was told at the Pharmacy that CVS would process thru Medicare. She told the CVS Pharmacy that in this case Medicare would send it to the my supplement which would paid the balance due, but she had to pay the balance and get a refund. She said ok. As we talked the CVS Pharmacy said it would take 6 months, that crazy. Well it is 2 Months.

I went into the CVS to get a quote for my ** prescription and they said that I needed to have a written prescription instead of the bottle (with refill number on it). I said that I just wanted a price quote but they refused to give me one. Back to Walgreens.

I tried placing a prescription order on the CVS app to my local pharmacy where I have lived for over a year. Why does the local CVS have my current info no issues? My doctors office does as well. I placed an order for 3 prescriptions to be picked up. I received my text alert that my prescriptions were ready. I go to pick them up and only 2 are ready. After they did their research we discover that the other prescription was sent to mail order. Come to find out, without my permission or authorization, CVS mail order pharmacy has sent out 4 prescriptions totalling $100 and charged my flex spending account without my permission.

About once a week, CVS sends me an email offering either a store discount or online discount on the order of 25%. Certain items, like sale items, alcohol, tobacco, etc. are not eligible. At the store, about one half of my purchases don't get a discount and you can't tell until checkout and at that point, who wants to put them back? On-line is just as bad. There is no indication when putting an item in your shopping basket if it is eligible for the advertised discount or not and the email makes it sound like most items ARE eligible. So who needs CVS?

Just how any business can repeatedly for years can get away practicing wholly unacceptable treatment of the CONSUMER and PATIENT, borders on the criminal! ANYONE with a TERMINAL illness would be well advised to seek assistance elsewhere. Questioning anything with them is met with arrogance, extreme rudeness, and TOTAL contempt for the patient and consumer. Life is too short to let these people(?) bully anyone expressing the desire to lead a comfortable remaining life. Amen.

I inadvertently gave them my husband's phone number. Their auto service keep call (multiple times a day). When my husband let me know he was being harassed I call the pharmacy. English was not her first language possible not her second. Once I got her to understand somewhat she tried to give me a number to get it first. I insisted that she remove his number immediately. She keep say something about they were calling for him to pick up his script. I kept explaining he doesn't get his from there. That they are call to tell me it is time to renew my script. I did get her to delete the number from my account and ask her not to put mine on either because I didn't want to keep getting electronic calls. I will be moving my scripts.

James ** of CVS in Lakeland is awful. The suppose pharmacist, Mr. **, that's in charge there is a joke and lack EXTREME customer service skills. I needed a 3 day medicine supply. (I use to go to Walgreens and they NEVER gave me an issue... Never.) But this pharmacist told me no. Why? Cause he felt uncomfortable with the dosage. Even after explaining that I've have been on this dosage for 1 year and the meds itself for 3 years. He said no. I then explained he is able to call Walgreens and they will be willing to provide my history on the meds.

On May 15, 2017 my doctor requested some prescriptions. I called about those prescriptions and asked to talk to a pharmacist but because the order wasn't in the system yet they told me to call back later. I got this script before and threw away over 90% of the medicine and wanted to know from the pharmacist how to order to save money. I was told I could talk to a pharmacist 24 hr. I said ok. Later that night I called and was told the pharmacist has set hrs.

CVS will not accept their own coupons out of the red box machine. I had a $2 off trash bags. Got a box of trash bags that cost $2 and the register would not accept it. There were no stipulations on that coupon as to what ones I had to buy. No, the coupon was not expired. Another CVS coupon that I wanted to use was I had to purchase a facial cleanser and get $5 off a moisturizer. Wouldn't accept it either. CVS is getting worse to shop at. Gas is too expensive to go there and not be allowed to purchase anything.

Make sure when you come on vacation to Florida you have your medication filled. You suppose to have fun on vacation with your kids and wife and shouldn't have to worry about getting your medication filled. I asked the Key West one to fill my medicine. That ** pulled some evil **. Karma is a **. Then I come to Disney and try to get if filled. The Orlando pharmacy lied, said they can't transfer a script Florida law but she transferred the ** in Key West. Whole point is I hope something bad happens to you and your family because you ** ruined my vacation.

"Our Values: Innovation. Demonstrating openness, curiosity and creativity in the relentless pursuit of delivering excellence. Collaboration. Sharing and partnering with people to explore and create things that we could not do on our own. Caring. Treating people with respect and compassion so they feel valued and appreciated. Integrity. Delivering on our promises; doing what we say and what is right. Accountability. Taking personal ownership for our actions and their results."

Pharmacist and store manager completely unhelpful. I bought a Blood Pressure Monitor from the CVS store on Veterans Highway in Millersville MD on April 17 of the current year. I was in an emergency situation with my husband just suffering a stroke and unstable blood pressure so I bought a CVS brand monitor. After a month of pretty good service, it was time to replace the batteries. According to the indications, I replace all 4 batteries with some new ones I had home, the machine would not work. So I went out again one night and bought new batteries, still nothing. I took the device to the Pharmacy asking for help in evaluation of the problem. The pharmacist ignored me. One of the workers told me I had to return the following day to see the manager of the store.

CVS posted a special in their weekly ad stating that if you brought in 2 coupons, they would give you a free can of Barbasol shaving cream. When I brought in the required 2 coupons, ** the store manager at the CVS at 1544 Piedmont Avenue NE, Atlanta, GA informed me that CVS policy only allowed one coupon per transaction no matter what the CVS ad stated and would not back the CVS ad. This is called false advertising.

please disregard as CVS has totally resolved my issue and i can't thank them enough

Why is it so "HOT" in the stores in the summer, do you not realize it's over 100 outside. Who wants to go into a store just as hot as it is outside? Please fix this problem. I like going to CVS, but all the other convenient stores are nice and cool. But the employees are very nice and polite and very helpful but you can tell that they're really hot also.

CVS at 30th Lafayette Rd, Indianapolis, IN has charged me full price for my prescriptions for 3 years, All while having my Insurance information in their computer system and were never billing it, making me pay full price for all prescriptions written by my physicians and dentist office, for 3 years. I assumed I was paying my part for prescriptions after insurance paid their part. I had no idea and was never informed that they were not billing my insurance co.

I had surgery and couldn't drive. I had run out of ** and called the pharmacy before going to bed. The next day I sent a person to pickup the ** for me, they handed them 2 packages. He said he thought there was 1. They said there were 2 ready. He took them. I'm on a fixed income & can't afford medicine I didn't order & stopped taking. He took it back they said we can't take it. He left it there. I called corp. This is not the first time I was taken off medicine & it was filled at least 3 times. I ate the money on those, but then it continues. It borders pill pushing. District said "well you weren't on auto refill so you must have ordered them", I couldn't have been any more plain that I ordered 1 script **. Well they don't take pills back so your money is bye bye. So if there is a script look out they are making a ton selling them to you whether you stopped them or not.

Yesterday I tried to get a prescription filled for my elderly mother. When I took the prescription to the pharmacy, the pharmacy help told me they could not accept the prescription. So I told the person that I brought a similar prescription in last week from the same doctor, and they were able to fill it. What's any different now. The person behind the counter went and talked to the pharmacists and came back and told they would not accept the prescription. I told them to give me the prescription back and I would take it someplace else to be filled. I took the prescription to Wal-Mart and had it filled with no issues. This is the not first time I had an issue with this pharmacy, needless to say I will NEVER use the Garland Texas CVS ever again. 95% of their staff is rude and unwilling to help. This is not the first issue I had with this pharmacy.

The pharmacist, Jennifer, at Target CVS in Springfield MO has attacked me for filing a complaint about the technician in her pharmacy. The technician was rude to me and I called corporate and complained. When I went back to the pharmacy I was told that since they couldn't make me happy I needed to find a new pharmacy. I have used this same pharmacy for 5 years. Now because no one at this pharmacy ever makes mistakes or so I am told I have to find a new pharmacy. Please be careful using this pharmacy. These employees do not care about their customers. You certainly do not want to complain or you will be looking for a new place to get your scripts.

I do not have a customer card. I do not want a customer card. I understand that my failure to join and have my purchases tracked will make it so that I don't get points or other little perks, but I thought it was not legal to make me pay more for the product. I asked the guy to just use the store card that all stores have if you don't have a card so that you don't pay more. CVS is the only company that refuses to so I paid $7 more for my last visit to CVS.

Why do they call themselves 24 hour? They are a 24 hour store that sells mostly stuff you can buy in the food store; they are NOT a 24 hour pharmacy. I've tried 3x in 2 days to get my prescription and their pharmacy has been closed. In addition, try to get an over the counter drug like ** on non-pharmacy hours! It's under lock and key! BUT I was able to get the same drug in the food store. On a average day, you can wait up to 20 minutes waiting on a line to pick up your prescription. We need to go back to doing business with the old time pharmacy before it's too late!

They never have meds needed in stock. Say they only order 1 time a week. Won't fill what dr requests if it's for 90 days they only give you 30. Can't give me my RX because they have to save it for the other patients that have needed it first.

Today I went to CVS and shopped for about 1 hour. I then took my items to the front check out and handed the cashier my 12.00 in coupons. My husband usually pays with his CVS card but today I was shopping without him. She ask for my card and then said it did not match the last purchase. The coupons were from my husband's card so she ask for my phone number and I gave her the 3 phone numbers we use. She ask 3 or 4 times for the numbers and then said after each one that they did not work. When we were shopping the last time the cashier had changed the phone numbers to update our account. She must have punched the wrong numbers because I was told they would not work on my purchase.

The entire dept at Apollo Beach Pharmacy needs a review class so they can all be reacquainted with the laws and their policies. Not only has each pharmacist and tech handled my scripts differently, but I always get a different reason.

CVS Caremark has rejected to fill my blood pressure medication ** since the beginning of this year. So no blood pressure medication has been taken the 4 mos. They want me to take generic but I have side effects. My Dr has been sending urgent notices trying to get it filled to no avail. I have tried another brand still with side effects. So back with no meds but they’re taking my insurance which I work for and pay out of pocket for. So I guess end results is heart attack or blood vessels rupturing so BCBS will be picking up hospital bill if I survive. And State will be paying my disability which I've worked for if I survive it! Does anyone have a solution for this problem? Pressure going up more with this!

The pharmacist were very rude and treated me like crap because of stereotyping me in a category that I am not had just tore me up and broke my heart. This is bull crap. It seems as if no one has one care in the world what they said to me or how they treated me. CVS you need to find different employees who have respect for your business and patients.

Today I decided to order my vitamins from CVS buy one get one free. Well at least that's what the ad said. So I proceeded to go online and purchase buy one get one free. So I ordered quite a number of vitamins and then all the sudden I received an email confirmation of the order and I saw no such thing as getting one free. They said they were giving me 2 vitamins for free. I didn't want the 2 free vitamins.

I needed a new drug that was only available from an online pharmacy. My insurance company, CareFirst, recommended CVS Specialty Pharmacy and my doctor sent them the prescription. They called me for the co-pay and asked about other medications to check interactions (which my doctor had already done). After getting them, they asked me to hold to speak with the pharmacist about possible interactions. After I was on hold for over 20 minutes I finally gave up and hung up the phone. A little while later they called me back and said that we got disconnected and put me on hold again for another 5 minutes at which time I hung up again. Apparently they figured that I had nothing else to do but wait on hold and that I had not done it long enough. You would think that they would just give my callback number to the pharmacist and let him call me when he was free. Anyway, they never called back.

Hello my name is Gary and I am a senior citizen that can shop at any pharmacy or store I choose. On Tuesday April 11, 2017 I visited the CVS at 1295 Powder Springs St. Marietta, Ga. Just wanted to let your office know that the service I received was outstanding. ** the manager in training in the store was so helpful with developing my photos as I could not figure out the new phone that I had. Not only did she help me with that, she explained to me how important that it was for all customers that came in the store should be able to find anything they need with ease. The store was clean, organized, and the store associates were all friendly and attentive. Thank you **. I will be telling others about your store.

CVS bought Navarro. Now it's CVS Y MAS. The problem with this: when you buy at a "regular" CVS and then you need to return an item--WITH A RECEIPT IN THE SAME CITY 1 MILE AWAY--CVS Y MAS WILL NOT RETURN IT. What an awful inconvenience to your customers. CVS wasn't losing sales because their "Spanish market" wasn't strong enough for them; they were losing sales because time & time again they make marketing moves at the detriment of their customers. Take note: Eckerd. NEVER AGAIN WILL I SHOP HERE & I'm Latin. Your "Y MAS" idea is terrible. Your product line is awful.

Avoid doing business with CVS pharmacy. I purchased an item online (quell device manufactured by Neurometrix) $299. Inside the box was a sign not to return the item to the store. The item did not work and the manufacturer Neurometrix refused to return it after several phone calls. So, I went to the place of purchase, CVS pharmacy. However, by this time it was past thirty days.

CVS drafted money out of my account without my consent two weeks after I had made a visit to one of their stores. I spent hours on the phone with them for 4 straight days only for them to tell me it could take up to 30 days to get my money back. I will never shop there again.

I get a 30 day supply of ** every month, it's 90 pills a month. Well I dropped my script off, went back to get it, the lady said they could only fill 15 day supply (45 pills) that I could pick the rest of them up next day. She said it was a insurance thing. So I called my mom from CVS cause I did not understand due to I have never had problem. They told my mom the same thing, so I went ahead and took the 15 day supply think I could pick the rest of them up the next day. THIS IS WHAT THEY TOLD ME AND MY MOM. Go back next day to pick up, they said now I could not get them for another 9 days. I called insurance they said CVS never ran thru a 30 day supply... They ran a 15 day supply PERIOD.

CVS is a good pharmacy but the company itself is too big. I think the pharmacy is subsidizing the rest of the store making drug prices higher. Other than that the store is always clean and well organized.

We transferred our prescriptions to CVS within Target because it's closer. There is a employee named Cindy who has been rude to me since day one. I have always been respectful. I had major surgery in Feb 2016 so went a lot. She is the rudest CVS employee! I hate going there.

Customer service was excellent and quick. The prices on the items I was looking for was affordable and the selection was good. There was a variety of items with comparable prices.

They often do not have my order all together and I have to come back. CVS is becoming more expensive as I would like to do other shopping when picking up my prescriptions so it is becoming less convenient.

The clerks (and the pharmacist) are very nice people and, in the past, have gone beyond the "call of duty" to help me. I would easily recommend CVS to anyone.

The technicians are helpful & informative. I like the hours of 24-7. Since I am new to the area, having nice people to deal with is wonderful. I recommend them.

This particular pharmacy deals with seasonal clientele, and I think they do a very good job in accommodating the influx of the snowbirds. One of the problems they deal with is the customer who brings 8-12 items to the pharmacy to check out with the Rx he/she is picking up. You get 4-5 people doing this, and the wait to just pick up an Rx is really delayed. Not sure how they can handle this problem unless there is someone in the pharmacy whose job it is to handle this type of customer.

Since the CVS pharmacies are now in the Target stores, the rewards should count toward your prescriptions, not just to CVS purchases. Also, no clock in the pharmacy is annoying: you are told 20 minutes for your prescription, but there is no clock to reference.

They are very helpful. My prescriptions are done quickly and if there is a problem. I get notified. They also have a rewards program for medications and store items.

CVS is extremely helpful with prescriptions; they are not hesitant to use generic brands and match your prescription to your insurance. I always receive a call when my prescription is ready for pickup and they have an online reorder system that is very user friendly. When I had poison ivy, CVS made the ordeal easier by calling immediately with any delays and they were very professional.

The CVS I use is horribly understaffed and extremely busy in the pharmacy area. I think this is a nationwide issue due to a lack of pharmacists. This is a shame but I believe it is due to the healthcare crisis in the US today.

I can't tell you how many times they have gotten the prescriptions wrong & could have killed myself & my loved one. If you don't have insurance, they will charge astronomical prices (better to check Walmart prices!). Long wait times & then the cashier/pharmacist doesn't know what they are doing & will take a long time. And these are with simple, straightforward prescriptions & insurance. AVOID at all costs!!!

Thank you, the experience of shopping at CVS is good and could be really an atmosphere to welcoming the community showing one cares.

I'm happy with the service there. The staff was courteous and professional. Although I had a coupon, they checked prices and gave me a better one.

CVS is dirty, understaffed and the waiting time for picking up a prescription is unacceptable. Compulsory submission of driver's license number for controlled substances should be illegal. The license number is entered in the computer and I believe this is a risky practice.

CVS has always had helpful pharmacists that provided great care and even would tell me if I could get a better deal by using a coupon or doing some extra leg work like filling out a form on a website which was awesome. Also, they would call me if I didn't pick up a prescription after a certain time which was very nice.

We had moved 16 months ago and I had found a CVS close to us. I only use CVS for my prescriptions. I had a great experience with the pharmacy where we used to live. The pharmacy I use now have never let me down. I have a higher copay this year but I still continue to use them. Have always been happy with CVS.

While I generally like CVS there is room for improvements for my local one. They exist in an aging strip mall with only 2 handicap parking spots which are usually filled when I arrive. The store itself needs a major overhaul. There is no waiting area for the pharmacy other than 2 uncomfortable chairs. The pharmacy itself is way in the back of the store. Not a big deal for most but I have difficulty walking so any additional distance I don't need to walk is desirable. There is no drive thru either. The store part is in good shape and I can find what I usually am looking for. On occasion they also have good bargains on things I usually buy so that is good.

The drive through is always backed up and when it's not the wait is terrible. They also sent me home with someone else's meds one time. The phone app doesn't work either.

I highly recommend and appreciate the service that is received at my pharmacy. I take a number of life dependent medications and there is a genuine concern to help wherever necessary.

When my son's prescription was expired pharmacist would not give me enough pills to do until Monday to get new prescription. They refused to help me - a regular customer. Knew everything about my son and still refused. The older pharmacist would at least give me enough pills to get to Monday when I could get prescription. That was pharmacy-patient relationship.

The pharmacy is fantastic. The only complaint I have is the turnover of employees. I liked it when the employees knew me by name. It was personal. The pharmacy overall is alright.

Gave high marks for the store, but the pharmacist is a big little man with a big head... otherwise... he's an A1 **! The manager is my neighbor. He's great at his job. His name is Richard ** and he works at the CVS on Bardsley Ave in Tulare California. I think he deserves a big fat raise!!!

My pharmacy sold out to them. Picked up a medication at drive-thru and was given a different medicine but not told and then CVS didn't want to take back. Made them anyway because of not being informed they had changed brands. Also have to give your age every time. So much for their privacy acts they claim they have. Everyone hears when you give it. Enough of them!

I have used CVS pharmacy in Gloucester Massachusetts for a few years now. I have had the same problem every month since I came to this pharmacy. I am a type 1 diabetic and every month two of my prescriptions are not in stock. I can't seem to understand, they know that I'll be refilling in a month so they should make sure that they have my medicine in stock. But it never fails every month I get separate text messages saying that my prescriptions are not in stock and they will contact me when they are ready. >:( I am very unhappy with this constant inconvenience. If there was a different pharmacy around to use, I would switch.

CVS is awesome. I have to take ** injections for severe R.A. Hard to get. They make sure I have it. I take a injection every Monday. They make sure I have my syringes. No one else has them but CVS.

The reason for the rating of 4 overall has to do with the fact that most items in the store cost 20 to 30% more than in the Kroger or Walgreens across the street. But the other factors keep me at this store for prescriptions.

CVS made a huge mistake in my medication. Reported to CVS re mistake 1 year ago and to this day never heard back. Pharmacist that took complaint is no longer there.

CVS PRETTY GOOD. HELPFUL. THE wait time is usually about 20 minutes. The pharmacists are pretty knowledgeable and concerned. They have a variety of hair products and hygiene products at all times.

My husband and myself has been getting our prescriptions filled here at CVS for about two years. We appreciate that we do not have to remember to call to have our prescriptions refilled because they do it for us, in case we should forget.

They're a large chain. With the attendant higher prices than you may find elsewhere. The consumer would be wise to do business with a smaller chain as well for comparative purposes.

After living in Manhattan for 24 years I was disappointed with the hours of both the pharmacy and store. Guess the locals are ok with early to bed. I do love CVS sales and perks and have used both Duane Reade and Rite Aid and often visit the local Rite Aid.

I feel good about this pharmacy is a great place. They give a lot of discount and rewards also a lot of sales. I'm blessed with this pharmacy. I love it.

I have been using CVS since 1991. I love the techs and their service. My Husband had diabetes. I had cancer. They were very fast and courteous when assisting us both. My husband passed in 07, I still go there and will continue to do so. Don ** and Jan are my techs. I will go nowhere else.

I am always asked if I have any questions. This is usually after they made their explanations about all that is involved with the medication. They show me the pills to make sure they are ones I recognize. They text when my prescription is ready and continue to text in regular intervals until it is picked up. Pharmacist Charlie ** at Target (CVS Pharmacy) is excellent.

When 4+ people waiting in the line, they open right away another teller. Employees are knowledgeable of all items in which aisle is located. If I have a prescription they call me or sent me text. Overall I am so happy.

We were transferred to CVS after our Pharmacy closed down. CVS is all about being a Profitable Corporate chain and not the well being of their Customers. Example: My husband is a Diabetic. If they ever needed to contact our Doctor for anything, the old pharmacy would give him enough insulin or test strips to get by for a couple of days. Diabetics cannot go without either of these items, but CVS doesn't see it that way. If there are any problems, then you just have to wait until resolved. Life and Death situations do not matter to them. This is on Life sustaining supplies and drugs. I have also found, there have been several times where CVS lost the Fax from the Doctor. Yet my husband has to go without because of their error.

The only thing I have a problem with is the wait time to get your medicine. Even when you are told to return in a hour your medicine still isn't ready and you still have to wait another 15-20 minutes.

CVS carries a broad array of consumer comestibles, beauty products, and pharmacy items! It is one-stop shopping if you need any of the three in a pinch or on a regular basis. And the loyalty program is terrific and has often saved me 30% on my bill! I'm always blown-away by the savings and service I've received!

My 70 year old husband has been having a lot of breathing and coughing problems. He went to the CVS on Britt Road in Jensen Beach, FL. He was prescribed **. He was told they did not have the ** in stock. He asked if they could check the 5 other CVS stores in a 1 mile radius. They told him none of them had and he asked what he should do. The Pharmacist told him to try Publix Pharmacy or maybe Walgreens. I didn't believe them at all so I called the CVS pharmacy in the Target store across the street. The pharmacist got on the phone, I told her my problem. She said no problem, bring the prescription over, she had it in stock. She filled it in 5 minutes. I'm wondering, Does CVS know that their own employees are pushing customers to their competitors. Unbelievable!

The good... very helpful looking for product. The Bad... Racist!!! 2 women enter the store with very small dogs in their arms, one ** one **. The manager, because she had no name tag nor did she have on a uniform like the other employees helps ** women with dog look for product. She sees dog and says nothing. She could not locate product requested and immediately leaves.

Good depending on the day you went. Need more help in the pharmacy, they are always running around crazy. I hate waiting in line to check out, only 1 registers.

Everyone is always helpful and courteous. The pharmacy personnel are knowledgeable and informed and call me by name. Their buy one get one half off is a joke and never a deal. Their aisles are marked with the wrong numbers and as a result the directions on their card readers send you to the wrong place. Overall this a nice place to do business.

I live near this CVS so convenience is a plus. I do wish it was a 24 hour pharmacy like Walgreens. But this store is clean and everyone is very polite. Shelves are always stocked.

I have been using this particular pharmacy since moving here in February 2015. The folks behind the counter are awesome, they understand our issues, and are always careful to warn us about certain meds that we take, that we should have blood work tests, etc. When I walk in they know my name and greet me by it.

CVS almost always has the medications I need monthly. The exchange time between store and insurance is fast and usually wait (25min) for meds. The staff's knowledge and effort are great. Always use CVS before any other store.

My mother had heart attack on 3rd March 2017 in India (put 2 stand and done Angioplasty on same day). So I bought ticket of India on dated 3rd march for dated 4th March 2017 (very next day morning). On evening of 3rd March my brother in law with me, and I want to bought Disney Gummy vitamin for my brother in law daughters (3 babies) in India. My brother in law bought 4 bottles ($ 60) of Disney Gummy vitamin on 3rd from CVS, Morrisville, NC. I took this to India and gave my brother in law and then after week he realized that 3 bottles out of 4 bottles was expired on Feb 2017. It was shock to me that CVS Pharma sold expired vitamin. My painful story not ended.

The staff are always very polite and helpful. The diversity of the available items is very appealing. The stores are also very clean and well organized.

A few weeks ago, I was prescribed a medication after Mohs surgery. My Rx was filled through CVS and there was no problem with that. My question was for the pharmacist a day later, and his thoughts on the pain medication and what he recommended so that I would not feel so nauseous. He seemed surprisingly clueless, and not at all eager to help, though he was not rude. I tried in many ways to formulate the question so that he could perhaps give me some guidance, but he never had an inkling... nor did he say that he was not authorized to answer that type of question. I was bewildered and disappointed that a pharmacist should sound so ill-informed and wishy-washy.

It's difficult to know if they will have my prescription in stock or enough medication to fill the script in one visit. Other than that, I really like my pharmacists at the 437 Washington Street, Brighton and the Cleveland Circle, Brookline, Ma locations..

They really care at CVS. They always call me if they feel there might be a problem or even just to double check on things for me. They keep my meds straight as well as keeping safe. I take a lot of meds on a daily basis and I have a hard time keeping up with it so I am glad I have them to help protect my well being.

I always have a pleasant experience within CVS, the team employees are very courteous and a delight to converse with on various products and such topics. On the other hand, trying to purchase Larabar bars which are hardly available there and the ceiling needs to be updated because of water problems.

More people on the floor would allow for better service. Customer service is good but could be great. Store has a great appeal. More local marketing would be good too.

The pharmacy is fine but they should change the refill time policy. You can only get refills the day they run out, not a few days early. This is a terrible policy for people who travel for business!

I like it a lot. CVS is reliable and you can see and do your order online. They even give you a update on your on coming prescription. They are nice to you in person. The lines are not long. You can shop while you wait for your order to be filled. CVS store has a nice clean environment.

The wait time at the Bedford (Independence Boulevard location) is usually backed up. Wait times are 5 minutes or more, but CVS is still faster than the local Walmart. The cashiers at the front of the store are usually quite fast in ringing up purchases.

I have been receiving diapers for my disabled child through CVS Pharmacy for 4 months. They recently hired a new tech who has been nothing but trouble. First she told me they wouldn't fill the full prescription, and another tech fixed the problem. A few weeks later she told me we would need a new prescription every 10 days! Thursday was the last straw. I went to pick up the diapers and she told me they were refusing to fill the script from here on out!

I use the CVS in our local Target. I have never had an issue getting prescriptions filled. If they don't have something in stock they always check around to find it. The customer service is awesome and there is never a long wait.

The pharmacist I encountered was super helpful and knowledgeable. If I were to go by my previous experiences, he went above and beyond to get my medications.

The CVS where I as a retired MD go, is just great. The Pharmacist is very professional and helpful. The store is clean and well-lit. It is a pleasure to shop there.

There is always a line waiting to pick up medication. Never have enough staff on the registers. You get a call that your prescription is ready for pickup, when you get there you have to wait. Don't go to CVS if you are in a hurry. Since they are the nearest pharmacy in the area they should be prepared.

The pharmacy employees at my CVS are always helpful. They take the time to answer any questions you may have about your prescriptions and any over the counter medications.

Location, receiving text messages of the medication ready for pickup and refill reminders. The friendliness of the Pharm Techs and Pharmacist. Location in the store could be better as well as the waiting area. Not everyone wants to stand and wait for their prescription pick up or shop until they can pickup their prescription.

Almost never have anything but generic to offer, even if the doctor has written prescription for specific med and believes it best by brand. Of course, as with all pharmacies... the rate is sky high for non-generic... But if you are willing and able to pay, why not have it available.

I feel the pharmacy overall is good and tries to serve the population well. Although some days there may be an overload and that maybe day I happen to be in the store but by being in retail myself I truly understand and I wish them well.

While a large chain our town CVS is run like a small town pharmacy with great customer service. It is a place where you are known and welcomed as if you are a friend or family member.

This is the best pharmacy we've encountered. That's not to say they are a good business, but they are better than the others. The curbside pickup is a disaster. The cashiers all seem mildly **. The girls at the window and pharmacists are generally great. They close way too early.

This afternoon I walked down to my local CVS pharmacy with my four year old daughter. To return an item that didn't work. I told the clerk "it's a dysfunctional product. I'LL like to return it." So she call the store manager. He look at me with a look of disgrace and said "I can't refund this item." I ask "WHY not?" He just continue this look at me WITH a disgusting LOOK same answer NO! THIS man didn't ask no questions or care about why I needed to return it. If they had security guard I would have been kicked out. I feel discouraged for shopping at the 10 mile in Roseville MICHIGAN location. Even if I have been living in this area and shopping there over six years. I mean is discriminatory, discreet. I hope CVS company take my CONCERNS serious. Because I deserve better treatment than that as a women and loyal customer.

I use this pharmacy because it is only a few minutes from our house. The products they carry are adequate but I find that sometimes there are so many people at checkout and it moves so slowly that I will just put down my purchases and leave.

I was there to get pain meds after my surgery and had to go much later that night to pick it up. I went there early in the morning to request and it opens an hour later after the store.

Refills reminders and helpful staff. Products in stock. Also, they will call doctors. Pharmacists knowledgeable and quick refills if walking in. Good service.

OMG I can not believe how amazing they are!!! CVS always care about me, I even asked to minimize the calls asking how I am doing and that my medication is ready.

My experience with this insurance company has been nothing but a headache! This is the most difficult company I have ever dealt with! They kept me running around for over 3 weeks! Would not cooperate with my secondary insurance and approve a 30-day prescription, that my chip has had for the last 8 years, which is his asthma inhaler! They would only approve a 90-day supply, which we have never had to get in the last 8 years, so we were out of pocket $187.00! Which is absolutely ridiculous! I would not recommend this insurance company to my worst enemy! Kept transferring me to someone else every time I called to get this issue resolved and each time the person I talked to knew less than the last about the issue! Horrible company!!

The wait time is the worst now at CVS. They never have enough people to wait on you. There have been times when I have been told that my medicine would be ready in 15 min only to find out about 25 min later they don't even have my medicine in stock and it has to be ordered.

Runs out of stock too often. Takes up to a week before restocked causing me to have to use a new and different Pharmacy or run into complications physically from not having my medication.

They get great people working there. THEN change them in the pharmacy. The new ones are nothing like the friends you've made with the others. Don't like the way they keep changing where the products are. And don't like the voice message when he calls so early.

The care given by CVS is above and beyond what any pharmacy has ever done for me. From the front desk helpers to the girls in the pharmacy they are so very pleasant and kind.