About Tuesday Morning
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Let me first say I shop at Tuesday Mornings frequently and have ALWAYS had excellent service. Mature and respectful employees every single time. Today was quite different. I went in for one item so I did not pick up a cart. As I shopped my hands were full with several items. I saw an available cart next to a display close to the register to I put my items in the cart. There was one small item sitting in the cart and I was about to remove it and the register employee Cassidy spoke VERY LOUDLY "Ma'am that the the register cart, shopping carts are over there." I was a bit shocked as I had a rug and 4 big pillows I had to move again.
I continued to shop a bit longer. As I am walking to the register Cassidy has her purse on her arm and is talking to another employee in the back about me A CUSTOMER trying to take the cart and lied about me removing ALL of the items from the cart. There was only one item in the cart and I did not remove it because she told me to leave the cart by the register. I called her out when I heard her talking about me and told her she was not telling the truth.
I'm not sure who she thinks she is but she acts like she the CEO of the company. She is loud and not enjoying to be around while shopping. Honestly I feel sorry for the people that have to work with someone this obnoxious. This is the first bad review I have ever left in my life. I usually forgive and forget. I'm tired of inconsiderate customer service. Again, Tuesday morning really is a great place to shop and has AWESOME employees. Just not this one!
I’ve been to Tuesday Morning many times and have NEVER gotten the sales from the ad! Every time I go ... which is at opening!, they are already sold out! Hmmm... No wonder all the store are slowly closing down! Orange County, California.
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The store is billed as a discount store, carrying overstock and discontinued items, with some readily available items. We have been to several of these stores and have found in most cases, the exact same items can be found for much, much less. They are great on the "smalls" but other items are priced at full retail when comparison shopping.
I returned a set of sheets to Charlotte store #0147 2 weeks ago. I was refunded cash. I then bought another set of sheets that were more expensive for $39.99. I had no intentions of returning these sheets under any circumstances. I had been in line for ages and the girl had issues with how to do the transaction. I was so frustrated I walked out the door without the receipt for the new set. Imagine my surprise when I received the credit card bill with a $67.35 charge at Tuesday Morning. This was a $27.47 overcharge! I went back to the manager and he would not even talk to me. He told me that I had to get a breakdown of all the charges from the credit card company. He insisted they would do this. Now the credit card company tells me that there is NO such thing as a breakdown. I will never set foot in any Tuesday Morning again!
I went to Tuesday Morning to purchase several items in their sale brochure, the sale started today. I was told everything I wanted was sold out even though I got there at the opening time, how does that happen? Very frustrating! Janelle **.
I purchased $217 worth of decor items. I returned all items except 1 (cost 3.64) the very next day. The store only refunded me $180. The manager of the store was as rude as I have ever encountered. She 1) blamed her computer, 2) said it was ME that didn’t understand, 3) refused to acknowledge that 217 minus 4 is $213, 4) repeatedly rolled her eyes at me, 5) said it was not an IT issue, 6) told me there was nothing she could do - I would have to call corporate. After repeated calls to corporate I still had no answer 4 days later (they did say they had shorted me but the district manager would have to fix it as they saw fit). I discovered. An additional credit back to my card but STILL no explanation despite 2 more calls to corporate.
The store manager called the 4th day and said it was indeed store error - that they had missed scanning 1 of the returned items. I again called corporate asking for the DM. Corporate now had a note saying the DM had called me and offered a store discount - a BLATANT LIE. I would NOT recommend this store - they both lie and treat customers poorly.
Clerk was rude to me even before I purchased anything. He came out from behind the cash drawer to Yell down the aisle at me. He wanted me to know he was watching. He was rude when I checked out. I was buying a stamp set, he noticed that there were 2 packages of the stamps in the same marked envelope. Told me he was going to take out one of them so I would not get 2 for the price of 1. I said; " I only want 1 set anyway." He then said "Yea, sure". End of story, end of shopping here.
I got my ad in the Sunday paper for Tuesday Morning. I went to the 29th St. store in Pueblo, CO, right away to buy two of the Ott Lamps. First off, the store opened an hour early but this was not mentioned in the ad. When I got there one hour after the posted opening time, and was told that someone had come in at 10 AM and bought out ALL the Ott lamps, leaving no one else a chance to purchase any. This is unfair to the rest of us. I bet anything that whoever bought them all is going to resell them. I think there should be a limit on how many can be purchased at a time. I will NEVER go back to Tuesday Morning again.
I returned a Weber BBQ grill cover but my receipt was faded and not readable. When I purchased the product it was 20% off but they only reimbursed me 60% (they assumed it was 40% off). Right after I received my refund I decided to shop and discovered the same item was only 20% off, so they undercut my refund! I brought this up to the manager and she would not refund the difference. You know they are going to put the item back up on the shelf and charge the 20% more. The product was never opened. I have spent a good deal of money at Tuesday Morning and have brought several friends to the store. They lost a great customer! Melbourne, FL. store on Washington.
Sale paper had a George Foreman grill on sale on Sunday July 29, got there at 11 am the time they open up and only one person got one. They took everybody else name and phone number and said she would get them next week. It has been a week and nobody has called. This is no way to do this to customers.
Tuesday Morning Company Information
- Company Name:
- Tuesday Morning
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