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Target Stores Reviews

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About Target Stores

Target is a big-box store that stocks general merchandise. It allows customers to find pretty much everything they need in one store, saving them time and effort. At Target, customers can find everything from groceries and household essentials to home decor and office supplies. The company provides free two-day shipping on online orders, but customers can pay extra for same-day delivery.

Visit www.target.com
Pros
  • Discount with Target RedCard
  • One-stop shopping
  • Customer-friendly layout
Cons
  • Stores smaller than some competitors
  • Fewer stores than similar chains

Target Stores Reviews

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    Page 17 Reviews 2180 - 2330

    Reviewed Nov. 14, 2010

    I was treated rudely and like a common criminal I was told without a receipt they would have to assume I purchased the hair dryer at its lowest sale price ever which was six dollars less than what I paid. I don't think it's right after all the money I spend in your store that I should be treated like that and have six dollars of my hard earned money stolen from me. If you don't return my six dollars you will lose a good customer.

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    Reviewed Nov. 13, 2010

    Let me start by saying this has happened to me before at this location. I bought 3 pairs of jeans because I didn't have time to try them on. Two didn't fit. I returned them 3 days later with the receipt and the card I bought it with. The clerk said that one of jeans does not match the receipt. What? That's not possible. I had three, I paid for three. I explained that there is no other explanation than a computer error. The store manager actually said these words "In all my 20 plus years of working here, that's never happened. It's not possible?" Really? I told him the clerk had to type in one of the tags but I didn't remember which. So I asked if it could have been a clerical error. He responded "Highly unlikely."

    Funny that the tags were only one number off. So I said what can I do? He said you can show your license and do a return for credit. But guess what? After 3 days it had gone on sale. So I get to eat the remaining amount. He also says he doesn't know if I am trying to "take" him. I spend a lot of money every year at Target; I have 3 kids. I am about as honest as it gets. So now, I will rethink how much of my money, if any I will give to Target. I may only be one customer to them but I represent the core of their shopping demographic. I also run a huge mom blog. Guess where else I am telling this story. So folks you better check your receipt before you leave if you think you may have to return it.

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    Reviewed Nov. 12, 2010

    Dirty, no seat paper. Toilets (2) not working, trash everywhere, no toilet paper in proper dispenser.

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    Reviewed Nov. 12, 2010

    I purchase your coffee maker for my wife at Christmas. It has not even been a year, and the coffee does not stay hot. It leaks water when making coffee from the bottom I think? Now if you make eight cups, it may stop after two cups, and you have to hit it or turn it off, or shake it, for it to finish. It still has water in it but it just stops.

    Is this the life span of your product? what do you suggest I should do? My model is ftx29 red I have owned Mr. Coffee in the past and never had a problem. It made coffee for years. I bought this for the look in our kitchen. Now, I'm sorry I did. Did your quality drop now that it is made in china or did I just got a lemon?

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    Reviewed Nov. 11, 2010

    I was shopping for just a few business purchases on my personal debit card. At the checkout counter, the cashier had me run my card which I did as debit to pay for my items. I put in my PIN and then the cashier said the card did not go through. I sat for a second and decided to try it again because I knew I had funds in the account. This is unusual, as I've had other merchants ask me to run my card a second time due to computer error, etcetera. So I ran it again, put in my PIN and then the transaction went through. She handed me my receipt and I went on my way.

    The next morning, as I was checking my bank account, I noticed they had charged me twice for that one purchase. I decided to call the store and ask what I needed to do to be refunded thinking this is something that happens often and I shouldn't run into any problems. The store attendant said they could not do anything for me and that I needed to talk to my bank. So I called my bank and the woman there had said it was unusual and they would not refund me which I agreed with but that if they didn't refund me, I could file a fraudulent report against them. So I decided to try and go in store to Target to try speaking with a manager.

    When I got there, the customer service desk told me there was nothing they could do and asked if I wanted to speak with a manager. She called up the front-end manager who was extremely rude. She basically told me that because I only had one receipt, I couldn't prove that the second charge was not real which makes no sense because if I had a second receipt the transaction then would be real or at least I would’ve caught it when initially paying. I wouldn't have run my card a second time if I received a receipt after the cashier said that the transaction didn't go through the first time. So basically, she was hinting to the fact that I was trying to rip off the store.

    I felt I was very calm and easy to work with but they wouldn't do anything for me. I asked for a gift card and they refused. And to top it off, I received not one apology. The manager was very rude and talked to me like I was trying to rip them off when I had my bank statement and my receipt there clearly showing what was going on. So I went into my bank and the teller said to wait one more day to make sure both charges really go through completely.

    When the next day came around, I checked my account and as I expected both transactions went through. I wanted to give Target a third try to make things right with me since I was a loyal customer who shopped there many times for business and personal items. When I called their general helpdesk, the lady asked me some questions and I started to get the feeling that maybe I've found somebody who can help me. After many questions and 20 minutes later, I was back at square one with Target. She refused to help me and said there was nothing they could do. She said I'd have to deal with it at my bank. I went to my bank and filed a fraudulent report against Target. The branch manager was completely stunned that Target wouldn't help me out.

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    Reviewed Nov. 11, 2010

    As a former employee of this store, I have continued to be a faithful customer but in the past few years, things have begun to change at T-12 and not for the better. Most of the employees seem to be very unhappy with their jobs. Cashiers don't smile or greet the customer sometimes because they are too busy talking to their friends standing at the end of the check out lane. Floor personnel are extremely hard to find and when you do find one and ask for help, the same answer is given every time, if it's not on the shelf, rack, display we are out of it. Very rarely will a employee say they will go check in the stockroom.

    But yesterday I reached my limit of rude employees. I walked in the store with a cart that I brought in from the parking lot, one that was very difficult to steer. A cart boy come in with a few carts and I asked him if they were easy to steer because the one I had was not. He replied, "They are all the same, must be you." I went on and did some shopping but had specifically come to purchase the mock turtleneck that were in your week end ads. I walked up and down, and back and forth in the women's department for several minutes but could not find what I was looking for.

    I was headed to customer service when I saw a young lady, obviously part of the management team, she was very nicely dressed and did not wear a red smock, but had a Target name badge, different form the other employees. I approached her and asked her if she knew where the item I was looking for might be. Her reply to me, "Lady, you are in the women's department, look a little harder." Then she walked on. I would have at least expected her to call someone from the department but that did not happen.

    So I left my cart and all the merchandise that I had intended to buy and headed down the street to K-Mart. I don't intend to return to Target but will spend my money at the local K-Mart or even Wal-Mart, which I have hesitated doing in the past.

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    Reviewed Nov. 11, 2010

    I bought a netbook from Target an evening for about $265. By the time I came back home and opened the pack, it was late, however I turned it on to start working. I noticed that the led screen had a defective pixel.

    The first thing in the morning, I called up the same store to check if they have another piece available to replace my defective one. The guy told me that they had another piece and I could get mine exchanged. But to my shock, when I reached the customer service counter, a lady was already waiting for me there to harass me. She kept arguing that since the box seal was opened n the netbook was turned on, it no longer came under the "new" category. In their policy only allows "new and unused items." Now, how in earth could I have known the defect before opening the box or tuning the netbook on for that matter?

    When explained this to her, she started making other silly excuses which only showed that she wasn't computer literate enough. She wasted a complete hour of mine arguing pointlessly. Well, then I found out that the whole try of pushing me to the corner was made because the piece whose availability was confirmed on the phone was not "new", it was repackaged. Can you believe that? This whole drama only to cover up their own mistake. They wouldn't return the item and they didn't have a replacement. The rude woman said that I can only buy the repackaged one or take the same defective piece back home.

    She was vibrantly trying to impose that I'm trying to return a used item. I was literally harassed. She even made me believe that no other Target store is going to accept it. Being new to US, I didn't know a bit of policies so I just returned, while I was leaving an electronics guy came and told me that the item is available at another store about 12 miles away, and I should try if they return it.

    I desperately needed it that day so I actually went 12 miles out of the way and got it replaced. Now that I read all these customer policies, I feel so insulted about that woman's behavior with me and then me having to travel 12 miles because of their mistake. I want to return the netbook that I got and never ever shop at Target. I've already warned all of my friends and family members and none of them will ever shop there.

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    Reviewed Nov. 11, 2010

    I bought a net book from target an evening for about $265. By the time I came back home and opened the pack it was late, however, I turned it on to start working. I noticed that the led screen had a defective pixel.

    The first thing in the morning was that I called up the same store to check if they have another piece available to replace my defective one, the guy told me that they had another piece and I could get mine exchanged. But to my shock, when reached the customer service counter a lady was already waiting for me there to harass me. She kept arguing that since the box seal was opened and the net book was turned on, it no longer came under the "new" category in their policy only allows "new and unused items". Now, how in earth could I have known the defect before opening the box or tuning the net book on for that matter?

    When explained this to her, she started making other silly excuses which only showed that she wasn't computer literate enough. She wasted a complete hour of mine arguing pointlessly. Well then, I found out that the whole try of pushing me to the corner was made because the piece whose availability was confirmed on the phone was not "new", it was repackaged. Can u believe? This whole drama only to cover up their own mistake.

    They wouldn't return the item and they didn't have a replacement. The rude woman said that I can only buy the repackaged one or take the same defective piece back home. She was vibrantly trying to impose that I'm trying to return a used item. I was literally harassed. She even made me believe that no other target store is going to accept it.

    Being new to US, I didn't know a lot of policies so I just returned, while I was leaving an electronics guy came and told me that the item is available at another store about 12 miles away, and I should try if they return it. I desperately needed it that day, so I actually went 12 miles out of the way and got it replaced.

    Now that I read all these customer policies, I feel so insulted about that woman's behavior with me and then me having to travel 12 miles because of their mistake, I want to return the net book that I got n never ever shop at target. I've already warned all of my friends and family members and none of them will ever shop there.

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    Reviewed Nov. 10, 2010

    On 11/08/10, I purchased several items including an Elton John/Leon Russell The Union CD. After opening and playing it, the track 12 skipped. On 11/10, I returned to the same store to get a replacement CD. That CD is out of stock at that store. But because of copyright restrictions the store would not issue a refund. It was indicated after going through 3 people up to the store manager or customer service manager though I didn't get his name unfortunately, I only was entitled to a replacement which is what I wanted but that would require that I go to another Target store to find the said replacement. Understand that I am not from Salt Lake City and I do not know where another Target store is!

    Additionally, the store would not tag a replacement CD when the store finally got a new shipment so that I could be notified that it was available. Additionally, the store would not send me a replacement when available even though I would not be back in Salt Lake City until January 2011. Additionally, it was my responsibility to return to the store or of course I could always call them in advance to see if a CD was available. And then there is the fact that I had to do all of this within 90 days or I was stuck with the bad CD. The problem is I am not responsible for a bad CD. The Target store at Fort Union in Salt Lake City is! I don't care what excuses Target makes, I want a replacement CD sent to me or held for me until January if that is the best they can do or I want my money back.

    My main complaint is the total lack of customer service provided by the manager. He has his book, he follows the prescribed solutions, although it was indicated they had never had this problem before and he could care less about the customer. I went through 3 people. The first two young women tried to be very helpful before I got to Mr. Manager who at best was unable to understand my frustration with his solution. Target must have a very poor manager-training program if after 3 people, with their combined salaries and time spent helping me could not solve an $11.99 problem! I’m stuck with a bad CD, no reasonable, time efficient recourse, and a firm desire to. Never shop at Target again. I walked out without buying my basket full of items probably only $40 - $50 worth and when in Salt Lake City, at least in the past, I have been a regular customer of target. No more.

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    Reviewed Nov. 10, 2010

    I bought kids size 4 boots in Easton,MA on October 9th 2010 at Target store and in less than three weeks after purchase, stitch (thread) came out and opened up the boots. The store manager refused to return the boot in less than three weeks of time. They were able to find the receipt using my credit card but customer service guest was extremely unprofessional. The store manager advised me to leave tag on if I need to return anything in future and I don't think child should wear boots with tag on. She even asked me, "What time of the Saturday you purchased the boot," which was wrong. Finally, she only forcefully gave me another boots and I did not take my return.

    On Saturday, November 6th, guest service told me to go back to the store and return the product. Instead of going back to store, I called the store and the store manager refused to return the product and told me that she has not heard anything from guest service and whatever they did is the right thing to do.

    I called back on Monday, November 8th, and after detailed talk with guest service, she asked me to go back to the store again and return there. I don't understand how many times a customer should go to store to return $18 shoes. The cost of shoes doesn't even cover two round trips to store. I asked the store to send me a FedEx box where I can send in shoes to store and give me credit back to my credit card but the guest service refused.

    It is very shameful on behalf of Target with this kind of behavior to customers. I don't feel it is safe for my child to wear a defective shoes and the store is refusing to return. What option do I have at this point? It is not an issue of $18 anymore. I want to pursue this further with corporate. Please advice. I would like to get email back regarding this.

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    Reviewed Nov. 9, 2010

    Shopping at Target has become a chore. I live down the street, a 1-2 min drive. I use Target pharmacy as well. Their bathrooms are always dirty wet floors and smell. The parking lots have people’s trash and since I live in a border city, the people across the border shop here everyday and think they have more rights than us.

    I was in Target 2 weeks before 10/31/2010 and what I needed for Halloween I had to pick up off the floor, repack it, and buy it. The costumes were on the floor and they were going over them with the shopping carts. When a Sunday sale ad comes out, no matter how early I get to Target, the items are never ever there. I may start shopping elsewhere if I do not see a change before Christmas. Thank you.

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    Reviewed Nov. 8, 2010

    In July 2007, I purchased a 37" Philips LCD HDTV model 37MF231D/37 from Target Stores in Summerville, SC. In May of 2009, I turned on the television only to find out that the green light came on with a red blinking light off and on. After turning the TV on and off for a while, I then unplug it but the TV would never come on.

    I called Magnavox Manufacturer and was given a local repair shop to take a look at the TV. I took the TV there only to travel approximately 45 miles. I was told that the main board was gone in the TV and that no one had a part for it. I was very disgusted after traveling the distance and given that information. I called Magnavox again and told them what had happened. I was told at that time that the only thing I could do was write a letter to Consumer Services and explain what had happened. I truly feel that there is definitely a serious problem with Magnavox Manufacturer knowing the problem exist and is not doing anything to assist the customers.

    People spent quite a bit of money purchasing the TV's and nothing is being done to refund the customers. I've always brought Magnavox appliances but now, I know that it is not worth it. I've read where many customers have the same problem. This is really bad business. Please refund my money. This is very bad business. I pray that you will find a way to assist in reimbursing the customers.

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    Reviewed Nov. 8, 2010

    I went into the Target electronics department to buy a flat screen television. I have an app on my iPhone that allows me to price check the same item based on the manufacturer's UPC. I found the item at Sam's Club for $30 less and was told by the associate that I could get a price match if I got proof of the other retailer’s price. I bought the TV and planned to go to Sam's club the next day (which I did) and get the necessary proof for the price match guarantee. When I returned to the store, I was told that I they do not price match for discount retailers such as CostCo or Sam's Club.

    I was never told this, and would have just gone to Sam's Club to purchase the TV if I had been told from the beginning. The manager was rude. She didn't care and was only concerned with moving on. No respect for customer service. I feel like I was conned into buying the TV at their price. In short, I was denied the price match and was given no other option. Since I had already opened the TV, they also said they would not take it back. Total rip-off—and I believe it’s intentional to make a sale. Nobody at Target cares! They just want your money and then go away.

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    Reviewed Nov. 5, 2010

    I purchased an Apex Digital TV converter box, at Target, in 05/11/09. Shortly after original purchase, the Apex Digital TV converter box literally died. I took it back to Target on Howard, in Evanston, Il. and got an exchange on 07/09/09.

    Well, it is now 11/05/10 and the very Apex Digital TV converter box I got as an exchange for the faulty box, literally died now. So, again, I went to Target on Howard, in Evanston Il. and they won't help me do an exchange, or give me a refund! It is definitely time to file a complaint with the Federal Consumer Protection Agency.

    I am a senior citizen, and cannot afford running around the city, trying to get exchanges for faulty electronics like this Apex Digital TV converter box.

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    Reviewed Nov. 5, 2010

    I ordered a comforter from the wedding gift registry. There was no place for a gift message. When I called, they said this item cannot include a gift message. Beware: gift items without a way to send a message to the wedding couple!

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    Reviewed Nov. 4, 2010

    I purchased two pictures for my daughter's room yesterday, 11/3/10. Took them home, didn't like them. Returned pictures 11/4/10 to store I purchased from! First, an employee said, "this is not our item". I showed her my receipt! I asked for manager, Melanie. She was even ruder! Said the same thing! This is not ours! What the? Here's the receipt! Tags/stickers were still on! Everything was intact!! The manager, Melanie, grudgingly and silently returned my money! I said, "You’re welcome" when she wouldn't look/say anything to me!! She was downright hateful! Never again!

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    Reviewed Nov. 3, 2010

    I swore off Target already when this happened, but I had an item that I had already purchased and it turned out to be garbage (a blanket). So I attempted to return it without a receipt. Keep in mind that the item is an exclusive to Target item so it cannot be purchased anywhere else. The first lady at the desk had the personality of a rattlesnake and asked for everything but my birth certificate and proceeded to scan, punch whatever the items into the register. She came up with 3 different stories, which she proceeded to change until her final offer was she could not return the item because of some code she got from the register. I told her to get a manager, the item was clearly theirs and they were taking it back.

    All I was asking for was store credit. After the manager came, 20 minutes of fumbling on the computer and conversing with the other lady, their offer to me was to get something from the same department and around the same price to exchange. The same department! Okay, so what if I don't need anything from that department? Who made this return policy, the mob? I was literally in that store for over 45 minutes before I left with something I didn't need but at least new. You are done Target. Lost another one!

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    Reviewed Nov. 2, 2010

    I was told by phone that I needed a Target Card to order on-line. So, I drove to the store (not near) and got a temporary card which does not give me the entire number, just the last 4 digits. I was still not able to order on-line as they require the entire number. That’s crap. Phone reps apparently don't have a clue.

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    Reviewed Nov. 2, 2010

    On October 2, I bought my $300 Prada Eyeglasses to Target Optical, since I've always sweared by Target, so I can get lenses. I was assured that my glasses would be back and ready in 7-10 days. On the 12th day, after three phone calls from me, they tell me that they tried to call me (somehow they had a different phone number on file than the one I had given them) to tell me that my frames are broken! But my $170 lenses were there. They told me that John, the regional manager, would try to get me the same pair.

    I waited for three weeks for them to tell me (after me calling everyday since I found out my glasses were broken) to give them a style number from Lens Crafters or Pearle Vision so that I can get some sort of restitution. I give them the style number last Monday, and on Wednesday they tell me that I never gave them the style number and John is taking care of them! On Friday, they hadn’t heard from John and they assured me they would call me. Yesterday, I was rudely told they were still working on it after a month of me being out glasses and $400! They hung up on me without saying goodbye. What should I do? I want my glasses!

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    Reviewed Nov. 1, 2010

    I was in shopping on November 1st in the morning. I overheard what I believe to be a manager speaking to another about an employee. He was talking about this employee's breasts! How rude and unprofessional. He had a sarcastic tone in his voice. I came around the corner to ask a question and got his name right away so I could complain. He should realize he's speaking about someone's daughter/wife/girlfriend, etc. He really should be spoken to about this!

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    Reviewed Oct. 31, 2010

    I was double charged on a produce sale item and called the Target store I purchased it from the same day. They told me I would have to go into the store to get the refund. So I went to a Target store closer to my house. I was told by Bret, the Saturday manager, that he would not refund me the tiny $2 refund because I had gone to the wrong Target store. I thought he was short with me and did not have the power to make such a refund so I asked someone else for the store manager, and Brett showed up again. I told him I was a good customer and asked for a "show of good faith" by refunding me the small amount so I would not have to go 5 miles further to another Target store. He became rude and condescending to me.

    I then told him there were a lot of people out there who needed jobs. He then totally overreacted and told me to leave the store. I told him I was not done shopping and left him to continue my shopping. He sent two security people (Tyson and Caressa) after me and, along with Bret, they escorted me out of the store. I was not able to finish my shopping and was very embarrassed by their behavior. When I asked the security person, Tyson, what I had done to be forced to leave the store, Bret said, "She knows what she did." Aside from telling Bret I did not accept his condescending tone or behavior about this small refund, I did not know what I had done. At no time did I ever use foul language, become insistent or loud, or unruly or deserve to be escorted out of this store. At no time have I ever been escorted out of any store.

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    Reviewed Oct. 27, 2010

    On Wednesday, October 26th, around 4:30 pm, as I entered the store, 4 store employees were outside and as I was about to enter the store, 3 of the 4 walked right in front of me, while the 4th lady stopped and motioned for me to go in front of her. Once inside the store, the 3 employees promptly stopped and continued talking, blocking my access to the store and the carts. Very unprofessional! If I didn't like your store, I would not have entered and would have turned around and left.

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    Reviewed Oct. 27, 2010

    I used Flexible spending account debit card to try to purchase approved/eligible item from my Aetna card issuer. Called Aetna to double check vaporizer was approved item, and they verified it was. Transaction after transaction online was rejected by Target.

    Card issuer told me that if retailer doesn't have merchandise properly coded on their end as "FSA eligible", it is rejected. I called India to discuss. Reps there don't know what FSA debit cards are, nor do supervisors. Tried multiple times to explain, ask for them to forward issue on to proper department, but I get stuck in the black hole of outsourcing who refuses to acknowledge the macro problem, nor communicate it to the powers that be. When tried other numbers, I was again routed back to India. Ridiculous.

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    Reviewed Oct. 25, 2010

    I purchased an item from target.com on 10.18.10 for the price listed on the website. I received a confirmation email stating the price($10 which is what I purchased the item for on sale), date of expected arrival and my order number. A couple of days later, I received an email stating that my order was canceled due to a pricing error on target.com's behalf. They will not honor the price they had the item listed at and confirmed to me. They have horrible customer service representatives and do not answer questions. They seem to be reading from a script.

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    Reviewed Oct. 22, 2010

    I ordered a Leapfrog Tag Junior Book Pal from Target.com on Monday, October 18th, 2010 that was advertised for $10.00 with free shipping. I received a confirmation email with an order number and estimated delivery date. Today (Friday, October 22, 2010) I received an email from Target stating that my order had been canceled due to their price error.

    They said they could not sell it at that price because it should have been $29.99. I sent a complaint to their customer service department and posted a complaint on their Facebook page as well. Other customers seemed to be very angry over the same situation and it seems it happens often. I am very disappointed and feel they should honor the price they had advertised it.

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    Reviewed Oct. 22, 2010

    Purchased SGS Red seedless Grapes.Wife had to go to emergency room this evening, rash everywhere. Grapes appeared to be covered in a insect pesticide.

    Washed them thoroughly before eating. She still got sick. Rash is some form of blisters .I am dropping them off at an FDA approved lab ASAP.

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    Reviewed Oct. 21, 2010

    I feel as though I am a dependable and hard worker in Target store T0770 in Midland, Texas. However, I am always being coached or formally written up for "not working", or for "not giving 110% to my work". I am always working, only taking the breaks and lunches I am given. I do my main job description plus other task that I am asked to do. I also feel like I am picking up the slack left behind by other team member who do not do their fair share of tasks. Of course though, these team members who do not do their fair share of work constantly are being recognized as outstanding performers in their departments for the little work they are in fact doing, but it is nothing compared to the effort and outcome I put into my work. Yet, I am the one who they continually talk to and pick on for "not doing anything".

    I have worked there for going on 2 years now, while people who have been there only 2 weeks are getting awarded with Employee of the Month for work that is only listed in their main job description tasks. I am always being pulled left and right to do different tasks at the same time. I am sometimes not able to finish every single thing I am told to do, because they just pile things onto me. While others can work or play on the clock at their own leisure.

    God forbid if I stop to talk to a friend I haven't seen in years, I get told to get back to work and I can almost guarantee I will be coached later that day for not working. There is never a day I don't go without worrying if I'll be talked to about not working, and it only seems to happen when I am by my self in my department with no help or if we are already put behind in schedule to help someone else finish their job, while they take full credit for finishing it.

    Besides my dilemma, there is a Single mother I work with that desperately needs hours and is constantly asking for more, but she is only given 12 a week, while there are 18 year-old still living at home with their parents awarded with mid- management positions and given as many hours as they wish. I am sure through 'Quid Pro Quo'. The management who works in this store is completely unprofessional and unfair. In particular, Justin ** (not sure if that's how you spell his last name), is one of the most unrealistic and annoying managers I have ever been encountered with. He is the ETL over the Softlines and Front-end departments.

    He along with a Senior Teamlead J.R. are the ones who are mostly riding my back about my tasks not being complete. They also are under the impression that the tubs of merchandise I push are fully my responsibility, which they are not. The tubs are everybody's responsibility, but if they are not kept up with and being stocked to the floor, I am held accountable for them not being worked.

    I am always publicly asked over our walkie talkies, if I am working on the tubs. I near hear them ask any one else, as though they are making sure I am doing my job. Keeping tabs on me and my progress. I am sick and fed up with it! I know posting a complaint on here will most likely not fix the problem, but it helps take a load of my shoulders. Forget talking to Human Resources about this problem, because they have all befriended the ETLs and do not hold unbiased and fair investigations like they should.

    There are many other team members with their own stories about certain ETLs, but are probably afraid to say anything lest they be retaliated against or fired with no reason due the fact that Texas is an at will employer. In an event that happened just today I had called in, because I had an enormous head ache and severe sinus blockage. I could barely open my eyes without pain. I was told to expect a write up when I go to work tomorrow.

    Wow! I am so sorry that I had a migraine. I will be sure to tell my body to not give me one next time. This happened once before when I had a family emergency, like I can plan those right? I was told that next time I needed to give a two hour or preferably 2 days notice before I don't show up to work next time. Really? Like I am going to know I will have a family emergency 2 days in advance. I am sure everybody would like to have that ability. Target is the one company I have had more problems with then any other job I have had.

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    Reviewed Oct. 20, 2010

    Target had in-store advertising posting a $49.99 product ("Xbox Live 12-Month Halo Reach subscription card") on sale for $19.99. I attempted to purchase four of that item. They scanned as $49.99 individually at checkout. I escalated this to Customer Service desk, who called Electronics salesperson. The salesperson flatly refused to honor the price of the product both described and pictured on Target corporate signage posted by them in their store. I have complaints filed through state Attorney General and Better Business Bureau, to which Target has not responded.

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    Reviewed Oct. 18, 2010

    My complaint is when has it been ok to bring your dog to any store? Now I know, having seen with my eye, dogs are ok. I'm all for that but not all the other dogs. Some stores like Target have food now and some people are allergic to dogs. To me, this needs to stop. I'm all for dogs, but I leave mine at home when I shop. I was in a Target today and saw two dogs. I was ready to leave and go to another store and I might in the future where the no-dog law is enforced. There’s no damage at this time but a dog fight might happen soon.

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    Reviewed Oct. 17, 2010

    I had my baby registry through Target with many items on the registry ready to purchase. I was given a baby registry booklet that had various coupons in it, diapers,baby creams & specifically I wanted to use the $20.00 discount on the Medela Breast Pump ($279,00 ). I was out of the area from my home and my mother wanted to treat me to that for a gift, being that I'm due any day, now it's hard for me to get out and get around.

    My cart was full of baby items ranging over $450.00. I went to guest services requested if they could look up my registry and give me a new booklet to help save money, not only did the gentleman behind the counter tell me they were out, he didn't even bother to look, nor offer to call a manager to try and compensate at all. I happened to find an attendant whom located a manager for me. Her name was Barbra, she offered no help at all as well. I felt rushed and pushed out.

    I've worked in retail many years, the objective is to always keep the customer and keep them happy, as you know the best advertisement is word of mouth. Any type of discount compensation would of been great, nothing was offered. Now, I'll go online and get my baby items at Babies R Us or Burlington Coat Factory Baby Depot. Just thought you should know what kind of people you have working for you. It only would have taken ten minutes to look up my baby registry to see that I was telling the truth, and given me my discounts instead they missed the entire sale. Disappointed.

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    Reviewed Oct. 17, 2010

    On 10/16/2010, I went to target and split the cost of a Wii video system ($139.00). Target charged my whole account (which left me with $10.00), they voided the transaction. They then tried (Dennis the registrar) to redo the transaction and my card was denied due to insufficient funds. I had to leave the store with $269.99 less in my account and no money for groceries and gas for our vehicle. I was treated like crap. It was so obvious that they did not care about the mistake they made. It not only broke the hearts of the kids, but also not too much to eat for the upcoming week. I am waiting and hoping the money comes back to my account. I was given nothing, just showed to the door.

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    Reviewed Oct. 16, 2010

    I shop at Target at least once a week. I look for sales and buy when I find them, over the last two years I've noticed the shelf price (sale Price) is not what is wrung up when the item is scanned, the price is always higher. I now make sure the tagged shelf price matches the description of what I'm buying then it's off to the register where I notice one or two items wring up higher than the shelf price. I now scan prior to going to the register all items and have noticed in my small collection of items (5-8) at least one is higher than the shelf price even when highlighted with a price cut tag,

    Today, I went again and bought Kraft sharp cheddar cheese along with a few other items, shelf price $2.24, scanned price $2.54. Today was the last straw, I checked with my girlfriend who quit going to Target for this same reason, one neighbor also relayed he had been ripped off once to many times and quit going, I think this is consistent enough to be a plan by Target to boost profits.

    The store manager blamed it on poor help but the floor help isn't punching item costs into the computer that states how much each item is! Target should be investigated by the state. Needless to say I've been overly patient with this scheme and will now move to report them to the proper state agency along with the franchise tax board as I've been over charged on sales tax with each mispriced item bought.

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    Reviewed Oct. 16, 2010

    I brought my daughter to the clinic on Wed. Oct.13, 2010 to have her checked because the school nurse said she couldn't stop coughing and catch her breath. When we arrived, the person there didn't introduce herself but asked if she had had a fever and I replied no not since Sunday that she had a cough and nasal congestion. From there she said that it was what was going around and to try these 2 over the counter drugs and that should help. She didn't even look at her. Then we left without being checked and even asked our names.

    On Friday, I scheduled my daughter for an appointment at the Fairview clinic to be checked out. They found that she had a double ear infection and pneumonia. This discussed me that the clinic nurse could have checked on Wednesday and caught these things 2 days earlier. I will no longer go to the clinic in Target nor take my daughter there either. I also will not recommend them to others. I hope this doesn't happen to another person. The person there that day did not do her job.

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    Reviewed Oct. 16, 2010

    I brought my daughter to the clinic on Wed., Oct.13, 2010 to have her checked because the school nurse said she couldn't stop coughing and catch her breath. When we arrived, the person there didn't introduce herself but asked if she had had a fever and I replied no, not since Sunday that she had a cough and nasal congestion. From there, she said that it was what was going around and to try these two over-the-counter drugs and that should help. She didn't even look at her. Then we left without being checked and even asked our names.

    On Friday, I scheduled my daughter for an appointment at the Fairview clinic to be checked out. They found that she had a double ear infection and pneumonia. This disgusted me that the clinic nurse could have checked on Wednesday and caught these things two days earlier. I will no longer go to the clinic in Target nor take my daughter there either. I also will not recommend them to others. I hope this doesn't happen to another person. The person there that day did not do her job.

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    Reviewed Oct. 15, 2010

    I bought a microwave the better part of a year ago. It recently broke. The vendor won't initiate a warranty filing unless I can show a receipt. For such a small item, I hadn't bothered, especially since microwaves shouldn't break. So I went back to my Target store. Past 30 days, they don't support products. And they won't or cannot supply a duplicate receipt.

    Their 800 number is useless. A second visit to the store, with my credit card statement in hand, was of no use. They wouldn't give me a phone number at Target for anyone who perhaps can do something. Surely they have the receipt buried in their computer, but apparently the store can't access it. And it seems impossible to contact anyone at Target who can fix this. Frustrated!

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    Reviewed Oct. 12, 2010

    When we set up our gift registry at a local Target store, they did not inform us that Target.com is owned by Amazon and that if we have any issues or problems, Target will not be able to help us. All they do is connect you with an outsourcing firm in India and say they are sorry but there is nothing they can do. We had a guest purchase an item off our registry, UPS did not see the suite number and returned the item to Target (not Amazon, but Target) and when we spoke to UPS on the phone, they admitted they ** up. Target, instead of re-mailing the package, issued a refund to our guest and sent them a letter that stated that the package was undeliverable.

    How embarrassing! Our guests now think that our gift registry address is incorrect. When we asked if they could at least tell us who purchased the gift, they refused. Shouldn't they have to tell you that you are registering your gifts with a different company other than who you think you are? Target.com is not Target.

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    Reviewed Oct. 12, 2010

    I have purchased hundreds of cans of cat food using manufacturer coupons. I recently saw on the news that Target and other retail stores have not been using full value for these coupons upon presentation. The consumer has not been made aware of this situation by the store. I would not have checked my receipt had I not seen the news story. I am extremely upset with this policy and feel I have been cheated.

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    Reviewed Oct. 10, 2010

    Warning: Creepy Target employee on the prowl in a Midlothian Target,. I caught a white, male employee staring at my partner and I as we looked in the book section. He's a weird guy. I'd guess in his forties. He was standing in the aisle across from us, which I believe contained medicine, dental hygiene, etc. When I made eye contact with the male employee, he continued to stare at me. Mind you, he did not smile or ask us if we needed any help. He just stared, and it made us both feel uncomfortable. Now, my partner did have a sling on, but her injury is such that she can still exercise to a certain extent. And, having just worked out before heading to Target, we were both wearing work out attire and walking through the store quickly. (I, personally, don't want to spend all day in Target and like to get in and out as fast as possible.)

    Let's aim for common sense. So, with the above description considered, perhaps this weirdo employee thought we were trying to steal something. But really, buddy? Neither my partner and I had picked up a single item in the store. Did you even bother to notice that, sweetheart? And to assume that two young women, walking quickly, one with a sling on, must be trying to steal, it's just absurd.

    Here are some thoughts answering the 'Why I suppose there's a reason this forty-something year old is working as a salesperson/security extraordinaire at Target": some bad choices in life mixed with a hefty dose of stupidity. Notice how I work in the benefit of the doubt here. It's not just me, which makes It worse. I know of other people who have gone through similar situations during which Target employees make outrageous assumptions about customers.

    One woman was even followed to her parked car because two employees had mistaken her for someone who actually had stolen something. (This occurred at the VA Beach Target on Laskins. ) What could Target managers be telling their employees? Make sure to make customers feel like they've done something wrong? Use the "sales" tactics of following and gawking at customers? My conclusion is to shop elsewhere. To recap, my partner and I went into a Midlothian, Virginia area Target for a book. We were followed around by a male employee, who then took it upon himself to stand in an aisle across from us and stare. His actions were inappropriate, and I should have confronted him about it. I regret not doing so. No one should be stared at by one of these employees in the manner than I was. It was rude and completely unnecessary.

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    Reviewed Oct. 9, 2010

    I was at Target in Wilkes-Barre, PA on 10/08/10 and am very disappointed with the service I received. I purchased two light taupe hand towels, two greystone hand towels, two light taupe wash cloths, two greystone washcloths and two light taupe bath towels. They were all in an area that said 50% off, so I did not look at the price tags on each individual towel on every shelf. When I got to the register, Meghan rang me up. I noticed immediately that the while the light taupe hand towels rang up at 50% off, the greystone hand towels rang up at about 30% off. When I questioned this, she asked Joe to come over for a price check. Joe informed me that the light taupe were less expensive because different colors and different sizes were different prices.

    I pointed out that they were all on the same shelf, but he repeated his statement with an air of impatience and walked away. Next, the washcloths were rung up. Both the light taupe and the greystone washcloths rung up at 30% off. I said to Meghan that if the light taupe were just verified to be 50% off, why didn’t the washcloths ring up at 50% off like they should? She asked if I wanted them or not. I then asked for a manager to come over to assist. Joe immediately showed up. He told me that (the same style/color) washcloth was higher priced because of its size and said it like he was talking to an insolent child. He then stared me down, which I found disconcerting. When I asked Meghan to verify that this manager’s name was Joe, she informed me that he was not a manager.

    I have just relocated to the Wilkes-Barre area and this is my first visit to the Target store here. I have not established a preference to any store in this area, but have already discovered one retail store that is not willing to help customers. I am extremely disappointed that the shelf tag and signage was not checked and that a manager was not actually brought over to assist me. Instead I receive a complete lack of customer service and an employee who made me feel uneasy. I do not believe his blanket statement that different sizes of the same style/color are different prices. That would be like charging a different price for a size 5 versus a size 7 pair of jeans. It goes without saying that I will be needing many items for my new home in this city along with continually needing essentials. Frankly, I am unsure that I will be returning to Target for any future purchases.

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    Reviewed Oct. 9, 2010

    We purchased an Emerson wine cooler model FR24SL. The date of purchase was May 30th, 2010. On October 2nd, it quit working. A couple of days later, we called the store we purchased it at and gave pertinent information and were told to bring it in and an exchange could be done. Upon going to the store we were told that they only would honor 90 days on an exchange. We were 35 days over that. Considering shipping it to the manufacturer at a cost of $15.00 to ship and the same to have it returned on a product we paid $70.00 for was not reasonable.

    We spoke to upper management at the store and then corporate. No effect. We are or were steady customers of Target until now. Someone should have had the authority to make an individual decision that would have allowed us to replace the product, we even were willing to pay the $10.00 above our price as it had increased that amount. It is a sad way to conduct business and we were very disappointed. We have spent many hundreds of dollars at Target Stores. They should honor all their merchandise. I am sure if one of the executives had this problem, they would solve it immediately, and been cooling their wine as we speak. Thank you for hearing me out, this helps.

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    Reviewed Oct. 8, 2010

    Have shopped for 10 years at Target, Stockton (Pacific Street). I spent approx. $800/month (using debit cards). I purchased 8-10 glass lotion decanters. Due the largeness of my purchases, the manager, Ava, handled the transaction. A time later, I returned to the store with the items. That same manager was working in the return area. After realizing I had lost the receipt, she explained to me, I would have to accept store credit. I told that was fine and I would return (after checking for the receipt at home). Upon returning to the store, Thurs., I was told I could not return any of the items after reaching the yearly ceiling limit of $69 (for non-receipt returns).

    Totally taken aback by their explanation, I requested a supervisor. A lead person appeared followed by a Loss Detection person. Each reiterated this $69 yearly quota. I explained, the items were purchased and explained the condition under which the purchase was made and subsequent attempt to return them. I retorted I was appalled by this "new" policy. I explained this "policy" was not clearly stated. It did not make sense. I asked what was a consumer who sent their money in their store supposed to do if they wanted to return items that cost more than $69 (as most items in Target are above this amount) to do? When I did not get an answer, I stated I would return the remaining item for which I had a receipt. I placed my items on the counter with receipts and as the clerk attempted to assist me, the Loss Detection Rep. then told me to leave the store.

    When I questioned, why? She stated they had the right to refuse to service me. I left the store with my merchandise with their personnel following me to my car (all in front of my son). I then called their corporate office, to speak with Jessica, who informed me, their policy was to accept non-receipted merchandise back as an exchanged within the department from which it was sold. I explained that would have completely acceptable and reasonable but I was not allowed that courtesy. I made numerous follow-up calls to ascertain why I was not allowed to return the items, why was I escorted out of the store. I was told I pointed my finger, which I did not. I purchased these items. I questioned their $69 yearly return policy for non-receipts. I have a history of spending anywhere from $400 - $1400 at one time in this store. I am totally mystified (and embarrassed) by the interaction I received at this store.

    I would be most grateful for any assistance. I feel as though this was punishment for questioning this arbitrary policy. I am a disabled Veteran and am six units short of a Master's degree. I do not conduct myself in a juvenile manner. This "policy" is not posted. The "policy" is indiscriminately applied to customers. It is counter to California Consumer Law Section 1723.

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    Reviewed Oct. 6, 2010

    Return policy stinks! It took me over 60 minutes to return an item I ordered online. The packing slip does not serve as the receipt, so I had to use in the store kiosk to log into my account, and then I could not view the order. I had to show the manager (who sent me to the kiosk), who then called target.com--and they could not locate the order--despite the pack slip which had the order no, date, address, items, etc. While I was standing at the returns counter, there were two other women who swore they would never shop at Target again because of the hassles they were given at returns. Listen up Target and get a clue!

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    Reviewed Oct. 5, 2010

    I purchased a Target gift card for my daughter at Safeway. She went to Target and tried to use it for her purchases and was told by the cashier there was no money on the gift card. This occurred on a Saturday. We were sent to customer service and the employee there called the corporate office. We were told we would need to call the number on the back of the gift card on Monday.

    I called on Monday and the person I spoke to told me the two attached Target cards numbers did not match and therefore the card was considered invalid.

    I paid for the card using my debit card (cash basically) and I have the activation slip, receipt, and gift card and second attached card. The person told me it would take 7-10 business days to receive a new card.

    It has now been two weeks and no replacement card has arrived. I am completely dissatisfied with Target and their lack of assistance. The woman refused to help me further. I will not shop at Target anymore. I was treated as if I were the one in the wrong.

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    Reviewed Oct. 5, 2010

    I purchased a Target gift card for my daughter at Safeway. One Saturday, she went to Target and tried to use it for her purchases and was told by the cashier there was no money on the gift card. We were sent to customer service and the employee there called the corporate office. We were told we would need to call the number on the back of the gift card on Monday. I called on Monday and the person I spoke to told me the two attached Target cards numbers did not match and therefore the card was considered invalid. I paid for the card using my debit card and I have the activation slip, receipt, and gift card and second attached card.

    The person told me it would take 7-10 business days to receive a new card. It has now been 2 weeks and no replacement card has arrived. I am completely dissatisfied with Target and their lack of assistance. The woman refused to help me further. I will not shop at Target anymore. I feel I was treated as if I were the one in the wrong. I lost $50.00 due to Target not replacing the gift card and refusing to refund my money even with a receipt and activation slip and both cards!

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    Reviewed Oct. 5, 2010

    I have been shopping at your stores since you opened in Long Beach many years ago. I have been a faithful customer; but now I am noticing an awful trend that seems to have overtaken our state and now it seems your stores. I have yet to see a white or black employee at your store on Sepulveda or even Victory (which is all Mexican by the way). It appears that your stores only employ Mexicans who rattle in Spanish throughout the store, having a great time while ignoring your patrons. If it is your policy to now only employ Mexicans then I shall be forced to shop at other, less desirable stores. Today a fat one, Lety, parked herself in front of me and started loading merchandise on the shelves. When I asked her to move, she said she didn't hear me say excuse me. Oh, so now I get lessons in courtesy from a rude stock woman who really shouldn't be restocking at a customer's inconvenience.

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    Reviewed Oct. 3, 2010

    I ordered a rug on Aug 21, 2010 and I still have not received it as of 10/3. I do get generic emails week stating there has been a delay.

    When I call customer service, I'm told they are sorry but there is a problem with shipping. The reps are unable to give any expected ship dates or guarantee if or when it will be sent.

    I recently asked to cancel my order and was informed by a supervisor that it can't be cancelled due to the order has already been processed. I am waiting on a manager (any one of four that will be in tomorrow) from Target online to call me back. Supervisor Tracie lets me know a manager won't be able to cancel this either, but she'll have them call. This is very disappointing. I love shopping at Target, but will never order anything online again.

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    Reviewed Sept. 30, 2010

    Today, September 30th, I went online to order a bed set. When the order was put in, I asked for the Next Day Shipping, which I believe was around $36.00. I was using a vanilla visa gift card for $100.00. When the order was confirmed with the amount of the bed set ($59.99) and the shipping in went over the amount of $100.00, it did give a confirmation number of **. So since the amount was short, I thought I better call and make sure how it was going to be shipped since the card was almost $7.00 short on total amount due. I called and spoke with a young lady, explained what happened and she said the best thing to do was cancel the order and start over. She would do it over the phone, that was great.

    So we proceeded to order the bed set, I told her it was the same vanilla visa gift card and since we stopped the original order within 10 minutes, the transaction had not cleared. We started with the ordering, gave all information. When we got to the gift card, she kept telling me it had to start with a 0 are a 4. That was the code on the back of the card. During trying to explain several times of what the numbers on the card was, she would put me on hold and talk to her supervisor. This happened four times. I do understand that if someone is learning a new job, things come up that they do not understand. But this was getting crazy. She then called Target's Gift Card Line and was trying to get them to help. When she started reading the card number, he said that it is not a good number. I again said this is a Vanilla Visa Gift card, it is not going to have the same numbers as Target's.

    The guy in Target's Gift Line, I guess, help desk finally got her to understand the number she kept asking me for on the back of the my card is not the same. So again, now she was aware that this is a Vanilla Visa and let's just get this bed set ordered. So I asked, "now can we use two separate gift cards so I can pay for the merchandise and the shipping? Since the one card only had $100.00 on it and I still owed like $7.00". She said, "I do not know. Let me talk to my supervisor".

    At this point, I have been on the phone and on hold with this same issue for 50 minutes. Yes, I was getting very aggravated. I said, "let me talk to your supervisor". I spoke with Kristen, I believe that was how she said her name. I again explained everything and said all I want to do is get this bed set ordered for my granddaughter. I explained about paying around $36.00 to get it on Friday.

    She said, "well, it will take longer than that to get it". That was enough, it had been 1 hour on the phone trying to get a gift. She was not very helpful. I asked to speak with her supervisor, she said her name was Kathy. I asked Kathy, "what is her last name?". She said she is not to give out her supervisor's last name. So if someone has an issue, that cannot speak with someone about it? I am so aggravated about this whole issue. I feel that someone who cares about good customer service should be aware of the issue. People always seem to remember the bad experiences. I would like a call back on this issue. Thank you.

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    Reviewed Sept. 29, 2010

    I went looking for a particular coffee machine in four different stores but my preferred one was in Target. I purchased it on sale for $25 and when I brought it home, I cleaned and made a cup of coffee. The coffee was horrible and the noise of the machine was as loud as a dump truck. So I tried a second coffee and the same taste was there. I decided to take it back. I rinsed it but failed to dry out the water.

    It had been three days after my purchase and when I got there, the ladies on the counter told me I could not return it because I had already opened it. I told her I was not happy with the product and I did not want it. They tried to argue with me and they called the manager. She asked me what was wrong with the machine and I told her that I was a very dissatisfied customer and not happy with the product. She told me I could not return it because it was open. I told her I opened it to keep it not to return it but I was not contented with their product.

    After several arguments, the lady told me well it is dirty and we can't take it back because it is wet. I told her give me some tissue and I will dry it and keep your product. They credited my credit card back but I will not shop there again and I will advise everyone to to the same thing. They are very unfriendly, no greetings when you come in or leave.

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    Reviewed Sept. 27, 2010

    I opened a baby registry at Target since the majority of baby shower attendees did not have a Babies R Us close to them. I received a lot of duplicate items which I wanted to return for store credit and purchase other things I needed. I was told that because I didn't have a receipt, gift receipt and because the item had not been logged as purchased in my registry, I could not return them. They would not even accept the Circo brand items which to my knowledge only Target sells. Do not register for any gift items at Target. You will become frustrated and will not get what you need or want.

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    Reviewed Sept. 26, 2010

    Several weeks ago, I purchased three sets of bath and hand towels at bargain prices. I think it cost $17 plus for the three sets. I did not hold the receipt but the towels are labeled RE Room Essentials, made in China. They are absolute junk. The lint from these towels shedding is all over my bathroom. The first time I washed them separately, the filter in the dryer was 2 inches thick with this material. I have thrown one set away and today I am throwing the 2nd away. This product is absolute junk and I am surprised that Target is even putting this trash on the shelf. I guess the old adage "you get what you pay for" certainly applies in this case.

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    Reviewed Sept. 24, 2010

    The last two times me and my sister went to the pizza hut, the lady listed above who we dealt with, has been very rude to my sister. She would snap at and say mean things to her like hurry up. My sister is what you would call a slow learner and sometimes it takes time for her to think. Today is September 24, 2010, we went to this pizza hut after shopping because we were hungry. When these Clarees women saw us coming she raced to the back and refused to serve us. I even witnessed her whisper the word ** hoping that my sister would not hear it or understand. I heard it though.

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    Reviewed Sept. 23, 2010

    I prepaid for my son's video game to be in the store with a prepaid guarantee card good for 7 days. This was for HALO 4. The date given for release was 9-14-2010. My son and I went to Target on 9-17-2010. They did not have it in. My son started crying etc. I talked to the person who said was the manager, Guiermo. I later found out he was not the manager by the District Manager Annie **. I do not believe that she is the D.M., but represents that office.

    She never really said. Ms. ** informed me that Guiermo was not the manager, but a second banana or something to that effect. I have requested the video game from Ms. ** several times and she told me that the "real" manager would call me. It’s been 8 days now, not a word from Target. They claim nothing. So, they just stole my money. What do I do?

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    Reviewed Sept. 23, 2010

    Check your receipts at Target. You are being overcharged on sale items! I am convinced that after 2 years of being deceived at Target store by sales signs on shelves then being charged full price at the register that Target is persistent and deliberate in overcharging in this manner. Once again, a sign for item sale priced at 63 cents is rung at regular price $1.27. Again, I go to customer service where Marie does not understand what has happened, whereafter another 8 minutes manager Davina finally waltzes over to try to correct the problem. As I am explaining to Davina, another employee, Brenda, chimes into the conversation saying, "Oh, honey, don't get yourself worked up."

    I asked if she is a manager. She says no. Then I said, "Please asked Davina to ask this employee Brenda since she has nothing to do with this matter to please have her go about her job." I tell Davina that this is persistent deception by this store that has gone unchecked for the past 2 years where 9 out of 10 times that I shop here that I have to go to customer service to have overcharges reimbursed and that I believe this is deliberate.

    How many customers are like myself who have to check their receipt for accuracy? I would bet that more often than not, customers do not check their receipts either because they feel this type of deception could not happen or that they just don't have time to stand at Customer Service for minutes on end to have errors corrected which means money back in their pockets.

    I found out how important this was 2 years ago when I was charge $5.82 for a can of 47 cent cat food at this very Target in Hunters Creek, Orlando, FL. To add insult to injury, I call corporate Target at 1-800-440-0680 and talk to Jasna who listens, tells me she'll send this up the food chain to the highest executive at the store and corporate but says she doesn't need to take my name or phone number because we don't call people back on this.

    So, in essence, I just wasted 60+ minutes of my time in handling this with customer service at the store, then on a lengthy telephone call with Jasna. I told her that Target has done nothing to assure me that this will be handled appropriately, and Target does nothing to inspire customer loyalty. If I shop at Publix and they make an error, they at very least are all over the situation and give me the first item without charge for the trouble in calling the error to their attention.

    Not Target though. Because Target does not care about whether I shop there or not. Moreover, I am now costing them money because I have just called attention to their deliberate deception tactics in their being able to overcharge customers enticed to buy something they may or may not have originally purchased at what they think they are getting at a sale price but, in fact, will be charged full price at the register should that customer never check their receipt or not have the time to have it rectified with customer service. So neither customer service at Target in Hunters Creek, Orlando, FL nor Jasna at the corporate office found my time valuable by not even at very least a call back, or not even a dollar coupon to come back. Why, because now Target will make less money if they do have to correct their deliberate deception by overcharging of sale items.

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    Reviewed Sept. 23, 2010

    I would like to speak up about Ms. Maria ***, a Hispanic, female, of short status height manager, at Target Store #1341, Fairfax, Virginia, 22033. Ms. Maria carries a very harsh, cold, and negative attitude and energy towards her lower team members, even to some of the customers as well. Sadly, she rarely addresses or acknowledges team member's work and personal issues. She would make broken promises as to when she will get this or that done or out to us. Ms. Maria, not only has a nasty attitude, excuse my language, but among myself, there are numerous team members at our store who feel afraid of her, her intentions, her suspicion, and in very similar to the way I feel concerning her. In addition, Ms. Maria has told us some lies in the past and we were held accountable to these lies.

    Please try to do something. I understand that she will not get fired or that she is perhaps far away from being considered to get fired because our over night team members are majorly Hispanics and they communicate in Spanish with her; more comfortable that is. Please take this serious complaint into account and please, hope that Target Store #1341 will be a slightly brighter if things around here get better if Ms. Maria changes her personality.

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    Reviewed Sept. 20, 2010

    I ordered 3 barstools which required replacement parts upon delivery. Within three months, all three have fallen apart. Target will not refund after 90 days. And we were told to call manufacturer who denies supplying them. So my lesson is - as they go to the dumpster, you get what you pay for and I am the loser. It is insulting that Target, which I thought stood for quality and fair treatment of customers, has lost my respect.

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    Reviewed Sept. 19, 2010

    I purchased a floor cleaner from the Target store. I had the box as I was told about a better product and I went to return the cleaner but had no receipt. I asked for store credit but was told that I needed my credit card that I had made the purchase on. I passed on my card but found that the number was different as I had changed my card for security needs as I had just moved house. The guy told me that I had to have the old number. I had destroyed the card so that was not easy. I specifically asked about the 90 days as it was getting close. He stated that they would be okay as I had tried to return it before the 90 days.

    I searched around and finally got the old number. I returned to the store to be educated again on the policy and the fact that the sale was now over 90 days. After much frustration, I left with a number to make a complaint, but of course I cannot get to make a complaint.

    I called the number for the Returns Service and got a lady who proceeded to tell me all the things that they did not have to do as she was not going to help. After a third round of repeated information, I told the lady that I was not a moron but wanted help. She hung up. That is some way to complain about this total lack of help. There was no money back for a machine that I will not use. I had asked for store credit so it was not like they were loosing any cash.

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    Reviewed Sept. 18, 2010

    I was checking out and the woman at the register asked me what my birthday was. That's the first thing she asks me when I get to the register--no "Hi" or "How are you?" I asked her why she needed it, and instead of explaining to me why, she sighed heavily and proceeded to put in a random birth date into the computer. When I slid my card and paid, she turned around to another cashier and said out loud in front of me, "I hate it when I ask people for their birthday and they ask me why. I mean, it's not like I'm going to do anything with it." The other cashier agreed and they laughed about it.

    What she said was completely unnecessary and unprofessional; she did not have to say that. The only reason I asked why was because I don't give out personal information unless I know what it's for. Also, I found the question random and was curious. Perhaps if she was a little nicer and had merely said "hello," I would have given it to her. I know it sounds trivial and it's not that big of a deal, but I am sick and tired of poor customer service on Target's part. I have had a few instances where a cashier was rude and I let it go, but this was the last straw. Target's customer service has become more terrible than Walmart's, which is pretty horrible.

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    Reviewed Sept. 18, 2010

    I shop frequently at this Target and on 9/15/10, I was checking my items out where I usually buy large quantity of merchandise. Wearing a brace on my left leg, I told the checker that I could not put the items in the basket and asked for a carryout. I was ignored! I called for the manager from customer service where I was told to stand in another line to get a price check, even though the item was rung-up wrong by the cashier. I was informed by the customer service manager that I could not stand in another line--the error was made here and couldn't someone just cancel the item?

    I called for manager number two named Amanda and again, no good customer service manners. Attitudes, attitudes! Finally, after much discussion and me standing on my good leg, they canceled the item that was wrong at the counter I was standing at (which they could have done without all the aggravation). I spend hundreds of dollars at this store and other Target stores, but this store needs training on customer service. They totally do not understand the American Disability Act, which I conveyed to Amanda (the manager). I would advise this corporation to do a better job in training their customer service personnel in manners and on the ADA; otherwise, there will be legal action in accordance with the ADA.

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    Reviewed Sept. 17, 2010

    I ordered a 12.00 toy for my granddaughter's birthday. Paid for gift wrap and UPS 3-5 day delivery. My daughter never received the package or any notice of attempted delivery. I found from customer 'service' that it had been taken to the UPS depot. She could not pick it up, as 1) She did not know it was there, 2) She works full-time and goes to school at night, 3) She has no car (this is in the Bronx, NY).

    Target is completely inaccessible for returns. It says, I must bring the item in to return. However, UPS has returned it to Target on 9/9/10 as is their policy in this case. So I don't have it, nor does my granddaughter.This was a $12 item, which cost me $27 and now I can't get my money back. One more thing: I learned from UPS that Target has a special "restricted" deal with them, which is why they didn't leave a deliver notice and just whisked it off. This was not ever mentioned in my transaction with Target. This company is cheesy, dishonest, and makes itself inaccessible to customers. Result is that I can't get my $27.00 back and Target has the merchandise.

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    Reviewed Sept. 17, 2010

    My son bought a player. They asked him to buy insurance for the item saying if anything went wrong, just bring it back and they would give him a new one. It didn't last 3 weeks. When he went back, he was told that the cashier had misinformed him and he would have to call the maker and see what they wanted to do about it, if anything. How many people do they steal money from like this?

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    Reviewed Sept. 15, 2010

    Target store # 1341 in Fairfax, Virginia 22033. One manager with the name Maria ****, manager of the store. She is very rude to the team members, inconsiderate and provides false information and promises to the guests who shop at this Target store #1341. She rarely puts the team members thoughts, feelings, disappointments, ideas, problems, minor or major problems into action or change, is naturally "suspicious" of her team members "just because," very, very unbelievably cold, rude, mean, unfair, very bias, and is rarely "real" or truth to her team members (the lower people below her). She never carries out promises.

    I believe that manager Maria *** from Target Store #1341 has had perhaps hundreds maybe thousands of such negative comments and complaints concerning the way she is at the work place and her very negative personality and low work contributions. She makes team members feel "bad" about themselves and the younger team members "afraid" of her. This is dangerous and way below the line as most of her team members sense this.

    I am more than happy and relieved that I am able to have this chance to bring up such crucial matter concerning Ms. Maria *** today. Please let this be known and eventually, make a difference in the future of Target store #1341. For every team member who has suffered her harshness and basically everything that Ms. Maria offers (all negatives at this work place).

    Numerous people had complaints concerning Ms. Maria but for some reason, she never gets "punished." This I do not understand. Thank you for this opportunity to state these issues. Please pass on. -Anonymous complainer, about Target store #1341.

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    Reviewed Sept. 13, 2010

    Was injured stepping out of a Target store after making a purchase. I was within the store in the doorway. Shopping cart incident. Employee was bringing in shopping carts using remote control system. Door swung open, carts shoved in, he did not look ahead to make sure no one was in the way, I jolted out of the way, did not fall or hit wall. Employee was concerned, followed me out of store to see if I was fine.

    I felt fine at time, no pain. Went in the next day, spoke to a Mr. ***, the manager on duty at the time and filled out a form. He filled out the form because I could not write; use my fingers to fill out the form. I asked Mr. *** to call in the employee who witnessed the incident or caused the accident, to explain what happened in front of me and him. He explained, "Our Company does not work that way." They kept their employee away from me. I never caught up with him. I tried to talk to a different shopping cart employee. He said he was told not to talk to me.

    Also, manager in office at the time of filling out the form, Mr. ***, said that people use this type of incident to scam. He treated me like I was another scammer, like I was faking. Of course, their people at the main office treated me horrible. Said they saw the camera material and saw no damage. They were rude, mean, and nasty, the employees that represented their company.

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    Reviewed Sept. 13, 2010

    Poor communication, unfriendly policy and dismissive customer service. I purchased over $700 worth of items for my daughter's first apartment yesterday. When I got to her home, I realized that I had inadvertently left the floor lamp in a large box on the bottom of the cart. I went to another, closer Target to ask if I could get a replacement there. The manager said no, it had to be from the store of purchase.

    So, today, I took the receipt back to the original store and stood in line at customer service. The two reps behind the counter looked supremely uninterested in providing customer service but I was finally summoned to the counter. I explained my situation and the fact that I didn't realize the error until I got to my daughter's home. I showed the rep my receipt with the missing purchase highlighted. The response was a completely dismissive and uninterested, "Once the item leaves our store, it's your issue, not ours." I questioned the idea of the item being returned to inventory. She said that it was possible, but that the item can also be kept by the employee retrieving carts, or anyone else.

    I was incredulous that the employees were not told to make a good faith effort to return obviously purchased items to the front in case someone had proof of purchase. The rep helping me (or not helping me, actually) said that another woman had just come in to retrieve her large bag of cat food and had been told the same thing, your problem.

    For a store as huge as Target, how could such an unfriendly policy exist? Certainly that $40 lamp made a financial impact on me far more than the colossal chain! I also am amazed at the poor training apparently given these customer service employees. The person I dealt with was young, had minimal eye contact, showed absolutely no human emotion, and I felt like less than a number. After her announcement, she sort of dismissed me.

    The other Target I visited yesterday would have saved me a trip had they told me that their policy is not to replace anything left on a cart, instead of telling me to go to the store of purchase. The policy is so totally customer unfriendly, I have to think this represents this company's views of it's customers now. The "Who cares about you?" attitude stunned me. I suppose it shouldn't have. I think mega-chain stores develop an utter disregard for the individual customer. Front line employees, like customer service people, apparently have little or no training in PR, or customer service in general. Such ideas as having eye contact, smiling, acknowledging a customer's frustration and offering to get a manager to explain a policy better are not part of the training system at Target.

    I will avoid this chain as much as possible and I will never go back to the Escondido store. Thank you for listening.

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    Reviewed Sept. 11, 2010

    I registered months ago with the Target Club Wedding registry for my upcoming wedding. Today (post wedding), I went to return a few items I received in duplicate. I was told I had to print my registry to return the items. I went to the registry kiosk and I couldn't remember my user name and password but I could pull up my registry using my last name. This apparently isn't good enough! You have to know your user name and password or else you're out of luck.

    The two individuals in customer service couldn't help and couldn't even reset my password. My only option was to stand in the lobby on my cell phone dealing with their registry 1-800 number. Sick of waiting, they allowed me to return $75 worth of merchandise and they scanned my license. Now that my $75 has been used up, I can't return anything else for a year! Apparently that is all they allowed. The rest of the items I'll just have duplicates. Thanks Target for ** me, the customer, and padding your wallets with money from my guests' extra gifts that I can't return. I was even willing to take store credit just so I wouldn't have extras but no, my $75 is used up,so I'm out of luck! I guess I will be shopping at Bed, Bath & Beyond, Ross, TJMaxx, or Macy's. This is the worst experience ever for a wedding registry; I really recommend you don't register there. I returned merchandise on my Macy's registry with zero problems! Macy's staff was fast, friendly, and knowledgeable.

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    Reviewed Sept. 10, 2010

    In the Flagstaff store, I wrote a check for $390.04 and it was declined. I called the number on the back of the check to find out why the check was declined. I was told that I did not have prior history of writing checks to Target in a high dollar amount. Of course, having no prior knowledge of this policy put me in a very embarrassing position at the store with a huge line. I did find an alternative way of paying the amount using my Target credit card. I find this policy seriously offensive and I'm finding it harder and harder to continue to shop at Target stores.

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    Reviewed Sept. 10, 2010

    At Target.com it said, buy one of many certain cribs and get a free mattress. I placed my order and my crib was delivered but no mattress. I called to find out the status of the mattress and I was told I must have placed the order wrong and the only way to get the mattress was to ship the crib back get refunded and replace the order. All because I must have not added the mattress correctly on the order. I tried several times with many people to have the mattress sent to me since I did buy the correct crib, but they will not do it. I have never seen such horrible customer service. I was promised a free mattress and they will not honor their own promotion.

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    Reviewed Sept. 6, 2010

    On 9-3-10, I purchased a bathroom wall cabinet that required assembly. On 9-4-10, I attempted to put it together but it was missing a major piece. Called their toll free number-- closed.

    On 9-5-10, I returned to the store to exchange it. On 9-5-10 put it together. This was also missing a piece. Put as much as I could together.

    On 9-6-10, returned to the store and ask if they could recover the one I'd returned the day before. The manager said no. But she was willing to replace it with one in the store. There were none in the store. I asked if they could just get the piece out of the one I'd returned the day before. The manager said no. But they were willing to call another store and see if they had one. What would have taken the manager a few minutes to correct she refused to do. But she was willing for me to travel across town to the one on W. Saginaw Hwy--some 28 minutes round trip or to the one in Okemos --some 20 miles round trip.

    If either of those two stores had one it would have taken me between an hour to two to accomplish the task that the store manager could have done in just as few minutes. I declined to have them call the other stores because it was evident the store manager was indifferent to this customer's need. Remember this was the third trip to the store to get this matter settled. I was unwilling to travel 20 plus miles and go to a Target store for the fourth time in three days for the same issue. Poor, poor, very customer service.

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    Reviewed Sept. 5, 2010

    I was looking for a digital camera and checked the prices on target.com I saw a Nikon coolpix that I liked on sale for $109 (regular $129) the ad said the camera was available in stores and online so I went to my local Target store to purchase it. When I arrived at the store the camera was listed at $129 when I asked the saleswoman if she could double check the price, she snapped at me and said whatever price it says it is. I told her that I saw the camera online for $109 and she stated that those were online prices only; she refused to double check for me and in disgust with her professionalism I left the store empty handed.

    I went home and looked again online and it clearly stated that the camera was $109 online or in store availability this time I went to the next local Target store and it was again $129 there this time the salesman did look it up for me but it still came up $129. He was uncertain as to why there was a price difference his only explanation was that the statement in store or online just meant the camera was also in the store but not at the online prices. I think that was ** and was quite upset that they would advertise an item like that. I bought the camera at $129 because I really liked the camera and it had great reviews I wish I could of had it at the price advertised though.

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    Reviewed Sept. 4, 2010

    I received a baby play yard as a gift for a baby shower. My aunt who lives in FL (I'm in OH) had bought it for me. I didn't get a receipt for it because I had picked it out and knew that it was what I wanted and she had a bunch of other purchases on the same receipt. When I began to set it up (which was about a month later), there is a broken screw on one of the sides and it won’t latch and lock. I immediately stopped putting the rest of the product together and packed it back in its original box.

    I took it back to the local Target store and explained what had happened. The lady told me that they couldn't return anything without a receipt that cost over $70. I said that I really just wanted to exchange it for the exact same product that they had in their store. Even exchange for the exact same product. She called a manager over. The manager said that they might be able to return it to my gift registry if I had one with the store but I was not able to return it for store credit or even exchange it. I told the lady it wasn't on the registry because I knew I was getting it so I didn't need to register for one. She said that there wasn't anything she could do for me then but they couldn't take it back.

    I called customer service. The guy on the phone basically told me the same thing, although he did come up with one alternative. Target would nicely print out Manufacturers information for me and I could contact them to see if they could send me parts to fix it. I am expecting a newborn baby any day. How am I going to wait for the manufacturer to fix something that was bought broke? The guy on the phone was rude and basically had no help or answers as were the two people at the store. How can you sell a product that is broke when bought but you don't stand by your product to exchange or return it? I will never buy anything from Target again. This is the most absurd thing I have ever heard of. I am now stuck with a $100+ playpen that I can't even use with my newborn child. I thought this was a good company and I usually prefer to shop with them over their competitors. I am also returning all other products from their company that are unopened and with receipts, and deleting my baby registry with them. I will not shop with them anymore.

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    Reviewed Sept. 1, 2010

    The product is Target brand Up and Up Facial lotion (containing AHA-alpha hydroxy acid). I had major facial swelling and burning redness on face and went to allergist 3 times for allergy testing, each time $212 and a lab fee of $287. I carry an EpiPen now as a result of the swelling which was $72.

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    Reviewed Aug. 31, 2010

    The cashier took a picture of my driver's license and scanned the barcode on the back for additional and sensitive identity information. She stated that it was because I purchased Wine and she had to verify my age. She recognized clearly that I was at least in my late 30s early 40s. She still insisted it was Company policy. Target is practicing a form of data mining and subsequently leaving the door open to severe Identity Theft. There is no need to scan my information from my Driver's License or to take a picture of my license. This is criminal.

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    Reviewed Aug. 28, 2010

    This is America and I know that we have sold out pretty far to China as far as having them make things for us such as furniture, and other goods. But when I noticed the packaging of some "Archer Farms" frozen soybeans I had bought from Target, I thought how much lower can we stoop in the name of a dollar? Numerous toys have been known to carry lead because it is known that their standards for safety are not up to America's standards, and now our produce and food products? I am extremely disappointed and from now on, look at food labels to see if they are "products of China" or of the USA. I will never purchase Archer Farms vegetables again, shame on you Target!

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    Reviewed Aug. 27, 2010

    I went to the Target store in Inglewood, CA on Century Boulevard and just wanted to pick up a few things. When I got to the checkout line, the lines the lines were down each isle with only 5 registers open and three of them were for 10 items or less. I waited in line for approximately 30 minutes to be checked out. I could not believe that the manager didn't see the long lines and open more lines. Everyone was complaining and rightly so. I have always visited Target stores and never have I experienced such a mess. I will make it my business to never visit the Target store on Century Boulevard in Inglewood again. I told the cashier that I brought my own bags, but he proceeded to use the store bags for my items.

    When I told him again, he asked me if I wanted him to rebag my items or not. Of course I told him yes and to make sure I received the 5 cents per bag I was due and he had no clue what I was referring to. I pointed out the bar code he was to scan to receive the 5 cents and he was totally surprised. I did receive my money for the bags after showing him what needed to be done. I am a loyal Target shopper, but I am not happy with the service I received today. When I was finally checked out and went to my car, I saw the horrible conditions in the parking lot. There was so much trash I thought I was in a landfill. It looked like everyone had dropped their lunch bags and the contents on the ground and walked away. I'm sure Target has high standards for their stores, but the store in Inglewood definitely needs help! Thanks for listening.

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    Reviewed Aug. 27, 2010

    Today while in target, I picked up some medicine and a Coltford CD for my son. I checked out and went out to my car. Still on lunch I decide to go ahead and open the CD. When I opened the Coltford (Chicken and biscuits) no CD. It was empty. What? No CD? I nicely took the CD back into the store and told the lady I had just walked out of the store and found out that there was no CD. The lady asked that I go back and get the same CD. There wasn't another Coltford chicken and biscuits in the store. I asked if I could get a blouse or something.

    The lady said no, it has to be the same exact CD. I repeated again, "Give me a store credit or exchange because the store doesn't have the another Coltford (Chicken and biscuits)." The lady said I know and left me standing there. I asked again and she called another lady up and told me I would have to go to another Target store and see if they have it or I would be out of luck. You need nicer people working for you. They both had personality problems.What? Can't I get something else or a store credit? I was told I had to get the same CD or nothing. There wasn't another one back there or I would have.

    Your story policy should be posted. The customer should not find out after they purchase something on the receipt. You put it on the receipt after I bought it. I would have never bought it from Target if I knew. After I bought it the lady at customer service says it's on the receipt. (Same item only if opened.) How would I have know not to open the CD case that there wouldn't be a CD in there? Just like now, I know and feel cheated and robbed. I won't ever be back in a Target store. How was this my fault? I paid for a product and you ripped me off. Now, I still don't have the CD and I also gave my money away. I have to go to another Target store if I want the CD replaced. Target should have covered their mistake. When you sell something you always stand by your product and the customer is always right. I can't believe it. I thought Target was great until this happened and I looked online and found a lot of complaints against Target.

    I have also filed a complaint at with consumer affairs and I plan on telling everyone I can about what happened. I just can't believe I couldn't get a store credit or even let me exchanged for something else in the store.

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    Reviewed Aug. 27, 2010

    I bought my son a 20" Ripclaw youth bike. It was his first bike. It only cost $59.99. After riding it for three weeks (with training wheels), the bearings were making a noise, the seat began to fall apart (staples under seat were coming out), and the back reflector bent off. I decided that even though this bike didn't cost much, the quality was still not satisfactory, especially since my son was only riding it with training wheels. I took it back hoping to upgrade to the $100 bike. I was told that Target takes no returns on bikes unless they were never ridden and I still had the receipt, which I still had.

    I asked to speak with the manager, who was not very empathetic. She said I should have read the return policy before I bought the bike. Even if I read the policy first, which is always a good idea, I still would assume a quality store like Target, would stand behind its products and accept a return if a customer is dissatisfied with the quality. Despite the manager's not-so-pleasant attitude, she did accommodate me enough to say they'll have the bike mechanic fix the bike. But they wouldn't allow me to upgrade to a better bike.

    It's been five weeks and I still don't have my son's bike. At least they're rectifying the situation, but I will no longer buy big item products at Target. I've been telling family and friends to beware as well. In fact, while I was at the store waiting for the manager to help come up with a solution to my problem, a mother and her son were looking at the bikes. I told them my situation. The mom thanked me for letting her know and said she would buy her son's bike somewhere else. So, consumers beware. I come away from this experience, knowing we're in a recession and department stores aren't going to honor consumer complaints/returns like they have in the past. In closing, always find out the return policy.

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    Reviewed Aug. 26, 2010

    I bought a 19 inch Sylvania TV from Target on the last day of January 2010. I had it six months, it quit working. I took it back to Target, yesterday. I was told that they would not take it back because, the receipt had expired. What kind of nonsense is that? I live on a fixed income, and can not afford a new TV every six months. Can you help? Thank you.

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    Reviewed Aug. 23, 2010

    Went into the store in my military uniform to buy some baseball cards on my lunch break. After cashing out, the manager, "Debra," stopped me at the door. She said I could not come back to Target because I am a danger to their employees." How messed up is that?

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    Reviewed Aug. 23, 2010

    I visited this Target store to return a bedspread and mushrooms. When I reached the Guest Services counter, Marie looked at the bedspread, which was wrapped in its original packaging, and asked another associate why would Target take it back. I immediately explained that it did not fit my bed and I wanted an explanation as to why they wouldn't take it back. She never once asked if it was damaged or why I was returning it. Then, I proceeded to locate the bar code on the item because it was hidden between the fabric. She then snatched the bedspread out of my hand and said, "I can find it myself."

    When returning the mushrooms, she quickly scanned the item and threw $0.50 cents on the counter saying, "This is what you paid." I was so taken aback that I asked to see the store manager. A gentleman came up and introduced himself as Mark, a "department" manager. I proceeded to tell him what happened and he somewhat justified her actions by saying that she didn't know the return policy and was just "asking." Never once did he apologize for the associate's rude behavior. As I was leaving the store, I could hear the associate, Maria, giggling with another associate behind the counter and when I made my presence known, they immediately stopped.

    I re-entered the store to continue to shop and ran into the department manager, Mark, in the furniture department. I told him of my disappointment in the way he handled the situation, never apologizing on behalf of Target. It was my feeling that perhaps he was friends with the associate and I felt totally disrespected. I then proceeded to the check-out lane and asked again for the store manager. Instead, I spoke to Bonnie, the line and guest services manager.

    She immediately apologized and said that kind of behavior was unacceptable. She gave me an apology coupon of $3.00 for my trouble. When further explaining about the mushrooms, I looked at the return receipt and noticed that she returned a bell pepper instead of the mushrooms. That is why I received only $0.50 back! The manager apologized again and gave me another $3.00 coupon, instead of returning to the guest services window and addressing the situation.

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    Reviewed Aug. 21, 2010

    Comments: Today I inquired what the store was going to do with all the shopping carts left over the neighborhood. Some woman in "manager's office" told me "We don't do nothing." We don't pick up our carts and we have no one that does." I'm amazed. Apparently once one of your carts leaves the property, Target considers it disposable. Do your stock holders know this? If not, I will soon make them aware of it.

    I was so delighted to learn that you intended to build a super store near my home. The store is built in west Houston in an area bounded by Richmond St., Eldridge Blvd. and Westheimer Rd. Sadly, this store has some serious image problems in our community that have been a constant issue in our Home Owners Association meetings. Shopping carts left all over our neighborhood and never retrieved by the store even after numerous phone calls. One example: A shopping cart left at Richmond and Panagard that is still there 3 months after I phoned the store! Now, I know it is the customers, not Target taking these carts away, but you have no idea what a bad public image your company gets by its never picking up these carts in a timely manner.

    I have phoned the store dozens of times, only to find the exact carts still there 2 weeks later. There is a city ordinance being proposed in Houston because of this one target store that will be modeled on the Houston graffiti law. Simply put, if some vandal paints graffiti on your building, you have 30 days to paint over it or remove it or you will be fined. It's sad that the city government may have to step in because you care so little for your image in the neighborhood and show by your ignoring of phone calls that "you could care less".

    Secondly, this store is the worst stocked store I have ever seen. Yesterday, one package of bagels! And the stock was in total disarray. Also, some areas haven't been restocked in weeks! I am glad to have Target in our neighborhood, but you are quickly becoming a very bad neighbor. So far, I've been in communication with Mayor Parker and Councilman Vo and our Home Owners Association is becoming very active (and thoroughly annoyed) in this matter.

    Please accept this as a constructive comment. You spend millions on advertising, but these carts left abandoned all over our neighborhoods are undoing all that advertising and giving your store a very bad, and I think unjustified rap, as a "trashy, low-rent business. " Location of store where you shop: Houston, Eldridge at Westheimer.

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    Reviewed Aug. 18, 2010

    I wish to tell you about my horrible experience while shopping at Target. I am a foreigner. I was on holiday with my husband and we were celebrating our wedding anniversary. On Monday, Aug 16th I decided to do some shopping in Target at Fair Lakes, 703-499-7100. I had originally purchased some items from both Best Buy and Wal-Mart and had the bags with me. I walked around the store for some time looking at a few things I wanted to buy. I picked up a gift bag and a comforter and paid for them. Since I have no car, I called up my host to come pick me up just before I left the store. I decided to sit outside the store as I waited to be picked up.

    Unfortunately, my host was delayed in picking me up and I was beginning to feel very hot. I therefore decided to go back in the store to get a drink while I wait to be picked up. I bought the soda and sat down to drink it. But to my surprise, a policeman and another Target employee walked up to me and asked me to follow them because they suspected that I had stolen some items from the store. I decided to cooperate with them because I was sure that this was a misunderstanding that would soon be cleared up. They checked all my items and I had no stolen items with me. The truth is I had receipts for all the things I had with me. They however insisted that they had seen me steal some items and that they had evidence. I asked them to show me the evidence in vain!

    They interrogated me for a while. They later on decided to let me go with a stern warning not to steal anything in this country and never to return to Target! This experience was extremely traumatizing for me. I actually haven't left the house since this happened. I wouldn't wish it on anyone else. I have decided to share it so that other people are aware of what might happen to them. I also think that Target owes me an apology. Nobody deserves such harsh, cruel, humiliating, and embarrassing treatment!

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    Reviewed Aug. 13, 2010

    I received a coupon for free eggs up to 3.29 value from Target in the mail. I went to get my eggs and was told by a guy that was stocking the dairy that they would take 3.29 off the price of any eggs. I took the gage free, range free eggs to checkout along with another item and was told no, they would not honor that coupon because it was only good on the .99 eggs. I showed her the coupon that it said nothing about .99 cent eggs.

    She said to look at the picture, there were no eggs with that picture at all in the dairy case. She said, they put that amount on there because in other cities eggs may cost up to that amount. I was outraged, King Soupers or Safeway would have no problem honoring the coupon. I left the coupon and the groceries there and will not shop there again until this is taken care of. I also stopped others going into the store to tell them they do not honor the coupon and they left as well.

    This is false advertising. I would appreciate a coupon for 3.29 to be used on any item in that store, if they want me back as a customer. This manager needs to be fired! And so does the clerk that waited on me. I did not get her name but she was tall and had brown hair. I am totally disgusted! If I do not hear a result or get my free coupon in the next 10 days I will contacting the Corporate president personally.

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    Reviewed Aug. 13, 2010

    I hurt my leg very badly, I required a motorized scooter. When we asked for one, the clerk laughed at us. As if that was not bad enough, when we asked the manager, she looked us up and down then said she would help, snickered and walked away. I realize that I am young but that does not make me any less disabled. When a motorized cart was finally brought to me, after standing in the front of the store with people staring, we went shopping and the cart died. We asked for assistance and was ignored. I then had to get a shopping cart to lean on in order to get back to the front of the store.

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    Reviewed Aug. 12, 2010

    I will attach the detailed emails to them that I sent to try to resolve the problem. I ordered a set of 2 chairs and 2 curtains online. When I was done reviewing my billing and shipping information, I pressed continue. I did not see on the side the place where you can change your payment information. Apparently, Target's website keeps the previous card on there and I was not aware of that. I pressed continue and my order was sent. I called immediately (5 minutes after I finally got through to someone).

    They said I can’t change the card number because the order was being processed. Then I went back online to track my order; I remember seeing a button to click to "cancel order". I did and it said, "Your order was canceled.” I got the load off my shoulders, so I ordered again on the correct card. Then realized I should look at my bank to make sure that it wasn’t taken out of my account already and it was. So I called back and they would not cancel with the order. Here are the detailed emails.

    I had the worst experience with Target today. I ordered some curtains that I already have at home because I love them and wanted more for our new house we are building. I currently have spent well over $2,000.00 (recently) at your store or online. I bought a kitchen table, a couple of end tables, throw pillows, a complete set of matching dinner dishes and bowls, etc. It goes on and on. There isn't a time when I walk into your stores and buy something that was not on my list. Well, as of today I am done. I tried to purchase more curtains and 2 chairs that I also fell in love with, my order was $281.00.

    When I was looking over the order information, somehow I didn't see that it had saved my last credit card information, (which was my debit card) and when I was done reading the information, I pushed continue thinking that I would have another screen to put in the credit card information. Not the case! Well, at that point I figured no big deal. I will log on to track the order and change the payment. When I received the information, I saw a 1-800 number so I called that number thinking it would be faster. I got disconnected a few times and also waited.

    By the time I got through, they said it was already being processed, that it’s too late to change the payment information. (All this was in a matter of 5 minutes.) I remembered that I saw online a "button" that I could push to cancel my order. I went back online and did just that. It said, "Your order has been cancelled!” A huge sigh a relief.

    So then because I still, at this point, love Target and was really looking forward to putting those chairs in our new home, I ordered everything again. Then I realized I better check my bank account to make sure my order was canceled. Nope, it wasn't. It was pending and my account was now in the negatives! So I called again this time, and asked to have my first order canceled. She asked for all of my information and said, “I'm sorry we can not do that!” Why not? I always order things from you or purchase them in your stores.

    I asked to speak to someone else and she would not let me. We argued for a few minutes and at this time she suggested we cancel the other order that's the only thing she can do. I said fine. Well, because she had to ask for my information again and I argued with her for so long, that order has been processed too! So now I have 4 chairs when I wanted 2 and 4 curtains when I wanted 2. If this were you, wouldn't you be rather upset? Originally, this was a small error on my part, but it turned to be a huge ordeal and made me want to never return to Target.

    So in return for all of this trouble, I want my account credited back and I want to keep all 4 chairs and curtains. I will pay the original $281.00, but I will not pay the additional and will keep the 4 chairs. I think that is what anyone would want in this situation. It’s rather upsetting to be let down by a store that I love so much. I get everything there.

    That was the 4th attempt to try to get you to understand why this is such a big deal for me. Now you are telling me to send the order back and then you will refund my money. I guess you don't care that you are going to lose a very loyal customer. Since you are not willing to make your customers happy anyway possible, I will not send the order back until my account is credited in full. This is my debit account. Since you put it in the negatives, the line of credit will cover it, then I have interest to pay on that. I will not pay for that. I cannot believe that your customer service is this poor. My husband and I own 2 very successful companies and our number 1 is customer service.

    You are greatly lacking in this department. It's not even a matter of money anymore, it is now a matter of morals, and what is right. If you would have just cancelled my order in the first place, this would have never happened, and I would not have one bad thing to say about Target. So to answer your question, no, your email did not help me at all. I buy things online all the time. I have cancelled orders. I do not see why this could not have been done 5 minutes after it was ordered, literally! Today I sent the 3rd letter because I received the orders with no response from my last letter. Please help. I am now paying interest because of them!

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    Reviewed Aug. 12, 2010

    Bought two rugs one for $16.99 and one for $21.99. When I left the store on Monday August 9th, I thought I had them with me and did not check the bags because I bought them for my daughter who is a student in Santa Barbara. When she returned to Santa Barbara on Wednesday August 11th, she noticed that the rugs were not in any of the bags. So, my daughter called me on Wednesday. Immediately went to the store with a copy of the receipt, they took the receipt and checked against the video and told me that the camera showed me walking with the bags, but I had more than one bag and spent well over $300.00 at

    Target and this particularly was not found. Amber said that once you walk out the door, there is nothing that can be done. I came home, checked the house again for the missing rugs and could not find them. I called the Manager, Nicole and she told me to go back to the store, she would check the bar code number for the rugs. When I arrived, she saw me and asked weren't you here earlier, and I said yes, I was here 1/2 hour ago, but you told to me to come. She left me and came back with Amber. I was then told by Amber that there was nothing she could do.

    She made me feel like I was a thief. This made me upset. I asked if I could see the video and she said "No". I told her I was going to call Corporate and she said "go ahead". I am not a thief, I spend a lot of money at Target. When my daughter came home, I said let's go to Walmart for the things you need and she said no, I like Target better. I really need some assistance here. I have never been treated as poorly as I was this day.

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    Reviewed Aug. 11, 2010

    I went to the Target store yesterday morn at 10 a.m. and today at 10:30 a.m. and both days found there were no shopping carts in the store. Today, I asked a sales clerk and she said, "Our employees who do the stocking before store opens has to use the carts to stock the shelves. The others are outside. " As I was leaving, I saw another service rep bringing in around 10 carts; did a quick view of parking lot and noticed about 10 more carts.

    How do [they] expect customers to spend money in your store if there are no carts to accommodate them? In fact, I was in the store one morning last week and again there were no shopping carts. Who is the manager? And why would they not supply the needs of the customer? Do they have so much money they don't need our service? Unbelievable! Inconvenience and inappropriate store accommodations.

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    Reviewed Aug. 11, 2010

    I went shopping in the "women's dept" and found nothing. The choices were very limited and the colors bland. I have shopped in the women's dept in the Hilton Head store and found a much larger department and was very satisfied with the choices. Why can't the Keene store have a larger and more diverse selection of clothing for women? They are missing a very good opportunity by not offering a bigger and better selection of clothing for women since women do most of the shopping for themselves and for their families.. I have been forced to look in the men's department for clothing and have not been satisfied with the choices since they are obviously aimed at men. Help us out here.

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    Reviewed Aug. 10, 2010

    Purchased a dress on Sunday. Got it home, realized I had picked up the wrong dress. Took it back to the Target store with receipt AND tags, less than an hour and half after purchasing it. Target would not refund my money saying that the dress was not their merchandise and that I must have taken it home worn and then washed and dried before returning even though it wasn't theirs all in an hour and half. Truly amazing. I was thoroughly insulted with the disrespect displayed by management from the top down.

    I will never shop at Target again. There are many stores all within a mile radius of Target. I will go to Wal-Mart, or Publix, or Ross or Kohl's or Marshalls or anywhere other than Target! I am out $20 for a dress that I picked up in error, never wore and do not want. While $20 is not going to make or break me, I am taking the hundreds of dollars I used to spend at Target elsewhere.

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    Reviewed Aug. 10, 2010

    I purchased Bose headphones. The jacks were missing and also the extension cable so I returned and wanted to exchange it. The girl at the customer service didn’t want to do an exchange and wanted me to get a gift card for that amount and then go back to electronics and re-purchase another one. I said no and opted for the refund which meant crediting my bank card back as that was how I made the purchase. 3 days later, the credit has still not been issued to my bank card and these were not cheap headphones. $138.00 bucks is the amount being refunded to me. When I called this evening about the refund, still it is not being credited to my account. The store manager basically said that there was nothing they could do and that they could cancel the refund to the card and issues me a Target gift card for the amount. This seems to be what they push these days, Target gift cards.

    Needless to say, I am going to wait a few more days and then contact the regional office about it. I have been a Target customer for about 15 years now but obviously something is going on internally with their organization, judging from my experience this week with customer service and also reading these complaints here at this site. I realize it is not just at this particularly Target store. Also, I don’t understand why they can immediately take the funds out when you use a bank card but can’t seem to put the funds back in a timely manner when you purchase something. Since this was my bankcard, I have to wait for the funds to show up or rather, hope that they do before I can go and purchase my headphones at another chain. I truly am going to start finding other stores and outlets for my purchases that I normally get at Target.

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    Reviewed Aug. 10, 2010

    Even though they have a 90-day return policy. I disagree about them not giving a store credit for something never used (as long as you have a receipt). It was 95 days later that I had purchased cleats for my daughter and didn't sign her up for soccer. She never wore them. I just want to get a credit. I haven't returned something to Target in so long that I didn't know they didn't do the store credit thing anymore and said the cleats weren't in their system. But I have a receipt!

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    Reviewed Aug. 10, 2010

    On Friday, the 6th of August, I bought 5 bath towels of Room Essential Brand. They are on sale at $3.25 each. On Sunday, after washing them in the machine, when I pulled them out, they were shedding and fluffing. Rest of the laundry was covered by that cotton fluff. My entire apartment is covered by this dust. Today I packed them up and went to Target to return them. The manager agreed that they spread those dust but she can't take them back because I washed them.

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    Reviewed Aug. 10, 2010

    Today I was in to return a car seat I had recently bought for my son. I didn't keep the box or receipt because I didn't think I was going to return it. I washed it and the fabric was nearly falling apart, and the inside where my son has spilled his drink was impossible to clean. I took it back to see if anything could be done at the Target I bought it in. As I was waiting in line, I saw the representative smiling, being nice to the person in front of me. A little hope built up in me. I thought maybe, just maybe she will understand. But then she saw me, I had not even open my mouth and she said to me, “What are you returning and why?" I was a little taken back.

    The lady before me seemed to have received a much more welcome greeting. I told her I didn't have a receipt; I had recently bought it (less than 3 weeks) and it was just impossible. She couldn't look more annoyed at my presence and continued to read me their return policy. I heard, I was a little taken back and I said, "Even if I am not satisfied with the product." She replied a cold, "No, you used it." And I said, "Okay." And I was looking down like, okay, I guess I am leaving now. But she said, "That's right. My name is Angie!" I was surprised! I had no intention on doing something about my experience since I clearly was not within their return policy, but this was the last act of rudeness I was willing to take, and yes, I didn't forget her name.

    I also am not going to forget that I did not get a "Hi, how are you doing? How can I help you?" Or, "Thank you for stopping by," or even, "I’m sorry, we don't take this return here." I will remember that I got horrible costumer service from someone named Angie that was completely undeserved. As I am walking away and turning to go to my car to put back the seat, my son decided this is the perfect moment to express how much he wanted something from Target and he started to cry for the first time. I heard from behind me a happy, "How can I help you today?" Unbelievable!

    I turned around and saw that she was helping the next person with their return and was again smiling and being nice. I started wondering if she can read minds and if she could read the women’s minds, in front of me and behind me, and perhaps they told her, "I have a receipt" and she got the "I don't have a receipt" from me or I hate to say it, but maybe it was because the two women were Caucasian and I was not.

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    Reviewed Aug. 9, 2010

    I had been hoping to see the Lisbon, CT Target give some competition to the Wal-Mart Superstore across the street and I have been shopping weekly at Target since it opened. But each week I find fewer and fewer of the products I used to buy there. Just yesterday, August 8, Eggo Pancake Syrup was not available, none of my many favorite Healthy Choice and Marie Calender dinners were on the shelves. No Aunt Jemima scrambled egg breakfasts.

    It appears as if Target wants the Lisbon store to fail. In addition to the fewer products there are fewer and fewer customers. Did Target want to fail even before it opened, opening a Target with limited offerings across the street from a Wal-Mart Superstore?

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    Reviewed Aug. 7, 2010

    The cashier rang up all my items that totaled over $300.00. My check was run through the system and refused. The information I received from the company named Target (which is from India) explained that because I do not have a check history with Target. They could not accept the check. May I add that I have written checks at this location before.

    It just gets worst for Target. I went there because of a gift registry for a friend. It will be the last time I step foot in any Target store. The news of the Salvation Army as well as other charity organizations and our solders being treated badly by Target across US just put the finishing touches on a rocky future for the franchise. So long Target, I hope you shut down.

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    Reviewed Aug. 7, 2010

    Prior purchase 14 days ago, had $20 gift card, and $20 on visa cash card. Purchased $270+ worth of merchandise. They continually hounded me to get a target credit card. Finally, I gave in. Purchased it all with the gift, and visa card, and the target card. Immediately they asked if I wanted to pay off the credit card. I said great, since I originally wanted to pay cash anyway. So, I paid it off, and had a receipt for paying off the credit card.

    I wanted to return $47 worth of my purchase today so I went in. They said I had to take the return in a gift card, since I used the gift card to purchase the merchandise. The first $40 would be returned as a gift card. I complained. They called somewhere that said that was the only way it was going to happen, and that, if I returned any more, it would be debited to the target gift card, even though I had a receipt showing I had paid it all off. All I wanted was the $47 in cash. The store manager there could not do anything about it either. This policy is wrong. What is my recall?

    I paid them $230 in cash and $40 with gift and Visa cash card. They insist I get the first $40 back in gift card. I am out cash, and they are forcing me to come back, and shop at their store to use the money I wanted refunded. Also, if I returned any of the other merchandise they would only credit it to my target card, so I would have to wait 3 months for a cash refund, since I already paid it all off.

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    Reviewed Aug. 6, 2010

    I have bought shower curtain liners several times from Target. They have always been fine. Today I bought one that so reeked of chemicals. I have no allergies but I had to remove it. The smell was so horrible it made me sick. I find that Target is less and less where I want to shop. I do not want to decorate, I want to get what I need at a reasonable price. Dare I go to Walmart?

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    Reviewed Aug. 5, 2010

    I purchased a bathroom vanity mirror, put it together and then discovered that it didn't fit in the space since the measurements listed on the box were a bit off. I can't find the receipt. To top it all off, the debit card I used was compromised while still in my wallet and being used in another state the very same weekend of this purchase. The debit card has been destroyed for obvious reasons. The vanity is assembled, looks nice but Target will not do anything to help here.

    No store credit, nothing. Considering I spent about $200 a month at Target, I would think they would value me as a loyal customer. No such luck. With the state of our economy and businesses failing almost daily, I would think they would have much better customer service. I, like many, will no longer be a Target shopper - ever.

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    Reviewed Aug. 4, 2010

    I purchased MS Office 2010 in their Electronics Dept. They only had the box shell on the shelf, so I brought it to the clerk to purchase. He calls someone who says the rest of the package is in a room on the other side of the store and he will go look for it. Ten minutes later, the clerk has the package, rings it up, bags it and I pay. I get home, take out the package and find no software DVD in it. I'm instantly livid. So off I go back down to the store to visit customer service. I'm told they cannot do anything because the package is open. Hello? That's how you sold it to me since you only keep the outside box on the shelf and the contents elsewhere.

    I demand a manager be contacted. After two, various assistants come over (store manager is off today). I am told they cannot refund my money, but only exchange the product for another one. Fine. That's all I wanted to begin with. Surprise. They have no others in stock. I'm told, "Gee sorry, you'll have to go elsewhere to exchange it'. Their attitude was pathetic while one clerk just smirked the whole time.

    They gave me a list of local stores that had inventory. I go to the next store. Surprise. They have none. This customer service desk was a lot friendlier. She calls around and finally finds another store with inventory so off I go. When I get to their customer service desk, the woman behind it looks at the original box. I still had and asked, "Did someone actually sell you this?" I said "Hmm, yes, that's why I've now spent less than 2 hours running around trying to resolve the problem." She immediately sees some yellow tag on the box which indicates it was a returned/damaged goods item and should never have been resold. Unbelievable.

    So this Glendale store took my $162, gave me known damaged product and then dumped it on me to drive around the city to find a replacement.

    Buyer beware. Go to any other Target store (the folks at Alameda in Aurora were great) and stay away from this one where they appear to have fraudulent and deceptive sales practices!

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    Reviewed Aug. 3, 2010

    Target.com is actually run by Amazon.com and Target Corp completely washes their hands of it all. They take zero responsibility of what happens on their site.

    Without knowing this, I ordered merchandise on Target.com thinking I was doing business with the Target brand. There was a shipping problem. I called the number provided over and over, and each time I was routed overseas to a person with limited English skills and confined to a limited script. No one could think or talk outside of their limited script to solve anything. It was just a 100% stupid, time-wasting experience and they did it all with an insincere, condescending attitude. I was more frustrated and angry when "customer care" (funny term for a company that couldn't care less) finished yanking me around.

    I spent hours trying to reach a Target Corp rep in the U.S. When I did finally reach someone at Target Corp, I was told that Target.com is fully operated by Amazon.com and that there was nothing they could do! Nothing! It was completely out of their hands. Again, it's all run by Amazon.com and Target washes their hands of it all. Of course when I called Amazon.com, they said there was nothing they could do about it because it was Target.com. The insanity of it all; obviously these people don't listen to themselves.

    Amazon.com, amazing! Target is knowingly misleading the public about who we're actually doing business with and then takes no responsibility when something goes wrong! They go completely underground. Really cheesy cowardly way for Target to do business. Stay away from Target.com. There is no one in charge and it'll just bring misery and pain!

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    Reviewed Aug. 1, 2010

    My daughter and I bought a Nikon camera for my wife on May 1st. The salesman talked me into buying the insurance policy that lets you return the camera, no questions asked if it has any problems and gets replaced by a brand new one. They said you don't even need the receipt, they just run your credit card. The camera cost $100 and the insurance cost $60 but considering you get a new camera replacement for two years by just bringing it back to the store made it sound worth it. Well, last week the touchpad screen on the camera stopped working. You touch it and nothing happens. So we took it back to Target. They told us we had to have the packaging to return the camera. Luckily, we never throw any old boxes away and on Saturday went through the garage and found the box.

    We then go back to Target, camera in box and are told it is day 92 and the return to the store policy only holds for 90 days. After that, you have to mail the camera off to a repair facility where if you're lucky, you'll get it back in a few weeks. When I talked to the manager and explained we were there on day 85 without the box and they told me nothing about the return ending in five days, I was told, sorry, there's nothing we can do. So these thieves sell me something based on lies and then instead of doing right by the customer, they hide behind their computer interface and say, "we can't put it in the system after 90 days."

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    Reviewed Aug. 1, 2010

    On Saturday, July 31, I went to the Target store at Framingham, MA 01701. Among other purchases, I was purchasing an iron. There was an iron on the display rack with a clearance price of $7.48 . The iron on the display board clearly matched the iron in the box that I took to the register. When I got to the register, it came up with a price of $29.99. I said that the display card clearly indicated that the price was $7.48. I accompanied a clerk who was sent to the shelves to do a price check.

    She scanned the card and said that it was for a different iron, removed the label and crumpled it. And when she returned to the register, I was told that the lowest price for the iron would be $20.99. A register supervisor was dispatched, and she said she could not authorize the price as posted on the display. A manager was then called (who would only volunteer that his first name was Jason), and as he further crumpled the display card, he also went to the shelves; and he said the lowest price he could authorize was $24.99 which was $4.00 higher than the desk supervisor had previously stated.

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    Reviewed July 23, 2010

    It is 5:58 pm Central time and I just got off the phone with Target Customer Relations representative by the name of Jennifer. I had called to complain about my experience at Target located off of Stone Oak Parkway and Highway 281 in SA, TX. I went there today to purchase groceries for my family that is coming to visit this weekend. I spent 2 hours hand selecting two carts of groceries to be checked out. I was ready to pay with a check and wrote a check for the amount of $454.00 and was declined due to a check policy that limits first time check writers to $100.00 purchase. I wasn't told this at the time, but instead was humiliated with a line of customers behind me and told that I was declined and that's it.

    Well, I didn't want to leave my groceries that I had lovingly selected to be put back so I asked the clerk to let me call to find out what the problem was since I knew that I had thousands in my checking account. When I spoke with 3 different representatives from the Target Authorization Department, they simply repeated over and over that it was not about bad credit, that it was their store check writing policy. I told them that considering that I have been a loyal consumer as a mother and a public school teacher and that they could call my bank for validation that they could please approve and override my check, especially since there is no written policy in the store for the unassuming consumer to see in plain sight much less not training clerks to ask when they see a massive amount of groceries to inquire if the consumer will be writing a check and if they have a check writing history.

    In a time in America when individuals are cutting back and avoiding using credit cards, their authorization representative recommended that I write a check for $100.00 and put the rest on a credit card regardless that I was good for the large amount. I told them that I didn't want to charge on my credit card at a rate of 18% interest when I had hard earned cash in the bank. I was very humiliated to leave groceries there, but I had no other recourse.

    I came home and called directly Target's customer relations and was only told sorry for your situation, we do value you as a loyal customer and your suggestion to post our check policy will be noted and seriously considered. It appears to me that this was coercion to use credit instead of cash. If Target is going to have groceries, then they should treat all customers as local chain grocers do that check your check with Check Fax.

    I am so disappointed on how I was treated in person with an untrained cashier as well as robotic and scripted answers by Target's customer relations department. My first call wasn't even logged and I wasn't given a reference number of ** by Jennifer until I asked for a number. All I wanted to hear was that I was a valued customer and knowing I am a public school educator that Target would make it up to me with a written apology and in their own best interest, PR wise they should have offered to donate something to my prekindergarten class since it was their bad for not posting that one can't write a check for over $100.00 unless they have a history of Target check writing.

    I have gone to the Target website and still have yet to see anything in writing that states this. It is also sad that Target really doesn't appear to care if they lose me as a customer. I am only writing this with the intent that someone brings this to light so no one else will go through what I did today. Thanks in advance for your attention and consideration to my legitimate complaint.

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    Reviewed July 22, 2010

    Last week, I returned some things paid for by check two days after the receipt date, and got cash back no problem. This week, no such consistency. This week, I came back the next day after a purchase and they refused me a cash refund. They said that it could only be a gift card or I had to wait 7-10 days. The check has cleared my bank and they presented it electronically so they have my money from that. I tried the Euless store (store of original purchase) and Hurst.

    Euless gave me no information, just said, "I see it all the time." I put my things in my bag, took my receipt back, left and did not thank anyone for it. John was the only one that even remotely tried to tell me anything that might (but didn't) help me and that was the customer refund line. The person on the refund line (Betty) just told me, "We can't post everything up there," when I told her that there was no mention in their posted return policies on anyone having to wait 7-10 days. And these were clothing items with the tags still on, no DVDs or anything like that--like other customers' experiences may have been. So, immediate resale and zero risk for them anyway. My question is, why won't they post that check and let customers wait for their refunds?

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    Reviewed July 22, 2010

    I purchased two pair of flip-flops, made by Mossimo Supply Company. They were $9.99 per pair. After wearing them for less than three weeks, the bottoms became so slick that they are very unsafe to wear now. I am concerned that this product should be recalled because of the danger. I have fallen twice with them on.

    My second complaint was when I went back in to Target and had around eight items that were in the clearance section. When they were checked, the person stated that they were in the wrong place. I do know that things get moved, but when they are more than one of the same item in the clearance section, I feel that should honor the sale price Wal-Mart and Kmart both will do that. This is something that they do need to take care of, due to it being a false statement. I have fallen twice because of the shoes being made so cheap and they are very much a safty issue.

    I feel the clearance item, if they are more than one item of the same, it should be honored. This is very disappointing and who want to shop at a store with false advertising!

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    Reviewed July 19, 2010

    I was shopping at the Target located in the Independence Mall, Kingston, MA and attempted to purchase some lean cuisines which were clearly labeled buy five and get one market creation free so I picked up five of the select meals and grabbed one of the free items. When I went through the register, I noticed that it wasn't discounted, so I asked the cashier to check and she had no clue that it was even on sale and called the head cashier.

    After about two to three minutes, she came over and I showed her on the shelf where the sign was, so she was like okay. We went back to the register and she called someone else who clearly didn't know anything about customer service. We had to go back to the sign and she brought all my frozen meals and went through all the signs and said that I had one wrong so even though it was marked, I just said fine I'll take the other one and goes back to the register; voids out one adds, the other still has no discount goes back to the guest services and said she can't do it untill they find out why the computer isn't working. I said for $3.89, this is holding me up.

    I'm the customer and I shouldn't be penalized because they can't figure out what's going on and that the computer wasn't generating a gift card to redeem the free meal. So I left my entire purchase because they couldn't figure out how to process $3.89 markdown. They have false advertising which led me leaving just shy of $100 purchase.

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    Reviewed July 17, 2010

    Today, July 17, 2010, I parked in the Target Parking space in Jersey City. My plan was to go to the doctors office, which is across the street, and then to return and do shopping at Target. My doctor has a reserved space at the parking lot next door at Staples, but since I was going back to Target, I decided just to park at Target so I would not need to move my car. My doctor's appointment was 40 minutes.

    I parked my car at 11:20 am (approximately) and when I returned from my doctor's appointment at approximately noon, my car was gone. It was towed. There were signs stating that the parking lot was under surveillance, but I didn't think it mattered as I was going to be shopping at Target. It cost $152 to retrieve my car from the towing company. I don't believe the towing was necessary as I was a Target shopper. The signs need to say, "Cars will be towed if you leave the premises."

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    Reviewed July 17, 2010

    I bought a Star Wars toy for my nephew for his birthday. I used my debit card. Well, the card got stolen about a week after the purchase. I found out my nephew already had it so I brought it back into the store (with original receipt). The [rep] behind the counter told me she couldn’t refund me my money because I don’t have my card. I told her the card was stolen and asked her nicely to please put it on my new card.

    She laughed and told me I would have to accept a gift card, I pleaded with her to accept the refund since I did have a receipt and my new debit card. No dice. I shop at Target all the time but I will now only shops at Wal-Mart for their much easier and friendlier return policy. Say goodbye to me buying 5-6 new Blu-Ray DVDs every week when I get paid. I also buy lots of box sets and toys as well. Waste of time driving there. Incredibly stupid employees. They should pay your employees a little more; maybe they would care about giving good customer service.

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    Reviewed July 15, 2010

    Yesterday, I purchased two boxes of Market Pantry "Peanut Butter Chocolate Chip Chewy Granola Bars" from Target. The box was labeled "New Recipe." I used to love these granola bars. In fact, I preferred them to all other brands on the market, because they were moist and chewy and they weren't too sweet. I purchased a box per week for the last two years. The "New Recipe" bars taste like cardboard. They are dry and too sweet. I plan to return both boxes today. Some might consider the "New Recipe" an improvement, but I will not be buying any more Market Pantry granola bars from Target! Someone ruined a good thing!

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    Reviewed July 14, 2010

    I had seen a great priced 32" Samsung TV advertised in this week's current ad (July 11 to July 17th, 2010) for $399.00. I went to the Houston North Central Super Target Store in Spring TX to purchase this TV. When I arrived, TV had a sign for the regular price. I asked the price of the TV, explaining that it was advertised for $399.00 online. The gentleman looked at the sign (not even investigating the price) and said, "Nope, this is the price" (which was the full price).

    Again, I explained and even brought in the ad with the dates the prices were good for and the TV that I wanted to purchase with the sale price of $399.00 to show him. He then told me, "Online prices are online only and don't carry into the store." I was shocked and explained how ridiculous and absurd it was that the same TV is priced online for 4 more days at $399.00 and a Target Store will not Honor Target's Online Price Cut! It's ridiculous especially since Best Buy and Walmart will match any competitor's prices, especially its own store.

    Target has lost a customer and lost a sale, and I went right next door to the Best Buy and purchased the Exact same TV for the discounted price. I am confused and disappointed in target's ethics and its policies on online versus in store pricing. I would think that because a store has advertised a product online for a certain price, they would honor the advertised price online in their own store.

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    Reviewed July 13, 2010

    I purchased a 42" LCD Magnavox form Target in January of 2009. It is now out of warranty, so Magnavox will do nothing, and the Target Stores of America will do nothing either. So, purchasing an $800 television that lasts a year is the new trend? Target manager says they have to be consistent with all customers. What that means is that they will not stand behind their products that they sell.

    What they are hoping is that we will go back there and spend another $800 and do the same each year on trash they sell to the unknowing consumer. I would have to be absolutely out of my mind to spend that kind of money knowing it would only work for a little over a year. What a total ripoff! Shame on Philips Magnavox and shame on Target for not standing behind their product. I spent $800 on a TV that has lasted a little over a year. I got frustration because the manufacturer, and the retail store that sells the product will not stand behind what they sell. Shame!

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    Reviewed July 13, 2010

    I purchased a razor 5/31. I never used the product because I ended up seeing some bad reviews online. I couldn't find my receipt, so I called the Target store and they told me it was okay because I could just bring in my credit card receipt and they could look up my purchased that way.

    When I went to the store on July 12th, they were not able to pull up my credit card information. They said that it was because I either purchased it more than 90 prior or I used a different card. Neither was the case. They asked me if I had a credit card statement to prove the purchase. They informed me that they would need it, so I drove home, printed it off, and returned.

    When I returned they could see the credit card transaction on my statement which match the credit card in my hand, but they said this will still not prove the purchase.

    After getting the run around by a few more associates, I spoke with someone in customer service. He then explained to me that the receipt is mandatory and the credit card look up it a fail-safe which is not guaranteed. More of a fail than a safe if you ask me.

    Pretty frustrating considering I tried to return an unused product, before the 90 day period, brought in my same credit card, showed them the exact purchased amount and time of purchased on my statement.

    I was told "There is nothing that I or anyone above me can do at this time."

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    Reviewed July 11, 2010

    I went to Target for several items; some I knew where they were, some I found on my own, but when I couldn’t find the houseware / hardware, I asked 2 employees where I might find what I was looking for. Neither spoke a word of English. I’ve learned that many newcomers expect me to learn their language instead of them learning the language of the country they’ve decided to come to. I speak 3 languages but not much of Spanish.

    When I gave up and mentioned it to the cashier he thought it was funny; and then asserted that he spoke English. It seemed to imply to me that I was out of step and I guess I was. Target is obviously directing it s energies at the 'Latino' community and doesn’t care much about the Anglo community. I won’t return to that store. It makes me feel as if I m a foreign person visiting another country. Wal-Mart is not far away.

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    Reviewed July 9, 2010

    Update: I was issued a Target gift card, finally! To consumers out there: Retailers should be held accountable & be willing to stand behind products they sell (that do not hold up beyond 100 days) rather than take the easy road by "hiding behind" their 90-day policy and brush the consumer away. Stand up & be heard! Thank you Target, for listening the third time.

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    Reviewed July 9, 2010

    Purchased several items of clothing totaling $90.00. After some time sitting in my closet, I wore for the first time an item last week. I washed it in cold water and to my disappointment, the decorative gold-tone chain turned a dull silver with some gold-tone left. So it looked quite ridiculous and cheap quality—certainly not what I originally purchased! I returned to the store with receipt and was told that there was "nothing" they could do since the item was beyond 90 days (barely). I was totally unaware of the "90-day policy" and also explained this is not a 90-day issue: it is a defective material issue. A reputable retail store typically stands behind the products they purchase—where is the accountability here? What a retail "blunder" when this product doesn't hold up after one wash and retailer isn't willing to admit it?

    I am totally disappointed by Target's inefficiency and lack of fair-play with customers and the managers who are lacking professionalism. To conduct business and treat their customer-base in this manner? Shame on them—treating customers unfairly has a tremendous "negative backlash" in the long-run. Judging from this website, they have "earned" plenty of it.

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    Reviewed July 8, 2010

    I paid extra to get a two-day UPS delivery on an item ordered on July 6. On July 8, it had not arrived. CSR said that it takes them 24 to 48 hours to ‘pick the item from the shelf’ and then the 2-day countdown begins.

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    Reviewed July 8, 2010

    I visited the Target store in Bryan and after making my choices, proceeded to the check out, where my personal check was not accepted. I was initially very frightened, as identity theft was my first thought. I have shopped at Target for years and have given personal checks for purchases for years, from the same bank account. I have never had an insufficient fund check with this store.

    So, what is the problem? I was escorted to the customer "service" area and put on the phone with someone who I could barely understand and was told that due to my lack of check writing history with the store and due to the high amount of the check, that my check was not accepted. I tried to explain why I did not understand, as I had been a long time customer of Target and what did they mean, "you have no history with us"? I further explained that I had not changed banks and their claim that they had no history of any transactions coming from this bank, simply was not true and that they had a computer data problem on their end. I was forced to leave without my chosen items (the "big check" amount was $300).

    I was angered by the fact that I was dismissed as a liar and further angered when they offered to allow me to complete my purchase with a $100 personal check and the completion of a Target charge card application for the remainder of the balance. What? I asked for the phone number to the corporate office. The number given to me was the Target credit card department, as I discovered when I returned home. So, I had the card dept. give me the check authorization dept # and they did. I called this number and got absolutely no resolve and because I had noticed a bit of a pause before every single time that the person on the line responded to me, I asked...where are you? Their response, New Delhi, India! Are you kidding me!

    I will never shop at Target again. We as Americans, are being tricked on a daily basis by some of our service and merchandise providers. I suggest that you investigate every single entity that you do business with. If they do not support Americans and our economy, but choose to outsource jobs to other nations, then shop somewhere else or do without the purchase. I realize that everything cannot realistically be handled anymore on our own soil, but customer service? Please! I am here in Texas and am suppose to have my problem handled by someone on the other side of the planet? Not possible.

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    Reviewed July 8, 2010

    Today, I tried to return a three-crockpot burner set, original price of $99, that was a gift. It was never opened (we didn't have any gift receipt). A Target associate told me she could not even give us a gift card for the lowest sale price of $85 because it was over the $70 return limit, we must exchange it for an item in the same department that was valued at $85 or more. I asked why can't I get a gift card instead of being forced to exchange it for something right then. The manager told me that that is the return policy and they didn't know if the item was purchased at another chain. Hello? If I get a Target gift card instead of having to exchange it, I still have to spend my $85 at Target and would be a more satisfied customer!

    Because the item is bulky and I didn't want to wait to exchange it, I ended up exchanging it for a dorm room fridge for my daughter, which cost twice as much. If they gave me an $85 gift card which I preferred, I still would have to use it at Target.

    I don't see the logic in their return policy. It's rare that I return any items anywhere without a receipt, but this was a gift.

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    Reviewed July 5, 2010

    Target brand paper towel stinks. It has some type of coating that smears glass. After using it to dry my eyeglasses, I could not get the smearing off with soap and water and had to use alcohol. I used it on my mirrors and glass table tops this morning with original Windex, and they are all horribly smeared. Take the product off the market. What idiot ordered paper towel with a coating that smears? I will not used Target products again! It will be a job to clear everything again!

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    Reviewed July 4, 2010

    Two weeks ago, my husband and I went shopping at the Target store in Niles Ill on Touhy Ave. I am handicapped and need to use the scooters that the store supplies to shop. We arrived at 9:20AM and found only one scooter and it was not charged. I asked if they had any other one available and they did not we waited and the second scooter became available but it to was not fully charged. Now at this time in the morning if they are not charged, means no one bother to plug them in when the store closed. I called Target and put in a complaint.

    Yesterday we set out in the AM to go to Target, I called ahead to ask if there was a scooter available and were they fully charged. I was told yes they were. When we arrived both scooters were there and neither one was charged. I again asked to speak to the manager Madalyn who told me it was not her fault. If not hers then who the night mang. who didn't check or hers for not checking before she opened the store.

    Either way, it was a complete disregard for the handicapped. I let them know that we would no longer be shopping at target. and went to Walmart and had a delightful experience not only were there scooters charged, but they had about five of them plus several different size wheel chairs and walkers. Also there were employees at every dept. you went to help you you. Didn't have to look all over for one and not only were the available but everyone of them knew exactly were everything was. Also the aisles and displays were so spaced as to make riding the scooter very comfortable not so at target were you can barely get around to see anything without banging into racks and feeling so embarrassed. Believe me ,Target if you don't change Walmart is going to put you out of business.

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    Reviewed July 2, 2010

    I purchased a feather pillow at Target less than two weeks ago. Since then, my neck and arms have been broken out from sores that resemble bug bites. They were super painful, very itchy and left big red sores that seemed to be ** filled. I thought I had a bug infestation in my bed. No matter how much I cleaned my bed, I could not get rid of the nightly addition of more sores or bites so I went out and bought a brand new mattress and box springs. I still woke up each morning covered with new sores or bites.

    Two nights ago, I saw many small feathers on my bed and I realized that the problem was the feather pillow I had purchased at Target. I was so angry I took the pillow and put it inside three garbage bags and placed it in my garage so whatever was in it could not attack me anymore. I don't know if the problem is in the feathers or how they were treated when the pillow was made--or some sort of bugs. But I am very angry with Target.

    When I looked over the pillow, I saw on the tag that it was made in China and that made me even more angry. I don't purchase any home items or anything fabric at Walmart for this very reason but I have never had this problem with Target before. After only one night of not using the Target feather pillow, my sores have almost completely healed. Some of the itchiness and pain from the sores or bites still remain, but is slowly getting better. No new sores or bites since I placed the pillow in garbage bags and placed it in my garage. I am out $9.99 for the Target feather pillow, $800.00 for the new bed and $15 for ant-itch cream, antibiotic ointment and hydrocortisone creams. I had a horrible and constant itching and swelling of my arms and neck--almost two weeks of sleepless nights.

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    Reviewed July 1, 2010

    I tried to cancel an order ***, and was told that although the item wasn't shipped yet, it was in the preparation phase and couldn't be changed. I had a problem using the online services (granted, my own error) and I placed two orders. I called and spoke with Xavier, who was supposed to cancel the order. Somehow, two orders were set up. *** was already shipped, which is fine. I'd like the other order above either shipped to my house, or cancelled, preferrably.

    Instead of helping, Tanisha, referred me to a supervisor, Marcia at the online services center. Marcia (Marsha)gave me a run around and passed me to guest services, who advised they are a separate entity to your on-line service. While Monica was considerate, she couldn't help me. This is a poor way to treat customers. I only want to cancel one order that hasn't left the warehouse yet. I will be sending this to the Better Business Bureau as a consumer complaint. I had to pay for two gifts when one could have easily been cancelled or re-routed.

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    Reviewed June 30, 2010

    I was shopping at Target and my son wanted to go to the toy section like all kids want to. My son was in the big part of the basket and wanted to get out and look at a toy. So when I stepped up to get him out of the basket, I slipped and fell on some kind of brownish liquid that looked like soda or juice or something like that. I did not see the spill and there were no caution signs. I twisted my knee and it hurt pretty bad. There were some people who observed me falling and they offered to help me up, but I couldn't move. So they called the manager for me. The manager came and took an incident report and told me someone would contact me on Tuesday because the incident happened on a Friday evening, so they were closed and Monday was a holiday.

    Well, I waited for someone to contact me and they never did, so I called them to complain. I explained what happened and they told me they would keep me informed, but they still have not called me once. I called back and asked about compensation. They basically asked me is that all I want? So I said, no it's not, but I thought I would at least receive something for pain and suffering since I didn't get medical attention and I wasn't working at the time. So I decided to call the manager of the store and complain to him. He told me he was going to call me back in ten minutes, but never did. I am very disappointed in Target and thought they would've handled the situation better, but they just left me to believe that they just don't care one bit about their customers when they complain about their stores.

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    Reviewed June 29, 2010

    My daughter, Shania, who is 14 years old was at Target on 06/25/2010 at 6:00 p.m. When she got in line to pay for her things, the cashier began yelling, telling her that her money was a fraud, that it wasn't real. Then she got the phone and called Loss and Prevention.

    She felt very targeted for discrimination. She is mentally hurt because of this. She feels she was racially profiled.

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    Reviewed June 29, 2010

    I went in to pick up my refill and they didn't have a complete amount. The assistant asked me to wait 15-20 minutes and they would place it as partial refill with the medicaid so that I can pick it up elsewhere as I informed her a local pharmacy in my area had a small supply. When I returned for the partial amount, the pharmacist informed me that she would give me tabs for 10 days and I could get the remainder with a new prescription to the other pharmacy. She never explained to me that partial order to Target means giving me 5 free tabs of the medication, until the next day, when I phoned her. The local pharmacy couldn't give me the remainder because she had already processed without entering in the system. To medicaid, it was a partial completion, which is what I had waited for 20 minutes the previous day.

    I also informed the pharmacist that the medication was a transfer from another pharmacy 2 months prior and Target was the one that in fact told me to tell the other pharmacy to post the prescription to medicaid as a partial completion so that they can fill the remainder. I did and it was fine. I didn't have to make a second co-payment or anything. Now, Target will not do the same so I can get the remainder of the prescription. As a result, I can go into cardiac arrest and die without this medication. This medication is very difficult to find and I am picking up remaining pieces at any pharmacy if I can. If not, I can go into cardiac arrest and will have to have another cardiac surgery without this medication. The local pharmacy has a small supply, I can not wait to get the remainder of the prescription filled because they may run out.

    I need to have the total prescription filled immediately. Because of Target pharmacist's inconsideration, I can't get it filled for another 10 days. They should extend same courtesy they asked the other pharmacy for and enter the information correct to medicaid. I was never informed nor agreed to just 21 tabs. I specifically told them I needed the whole amount partial with them and partial with the local pharmacy. Now she is twisting my words.

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    Reviewed June 28, 2010

    In the pet dept., I purchased a package of 45 rawhide bones that made our two dogs very, very ill. The brand is "Pet Essentials" and the label reads "White Twist with Chicken Wrap". The list of ingredients look like they'd be healthy, but after just one bone, our 7 pound poodle was throwing up and had diarrhea for 2 days. I almost took her to the vet and that would have been very expensive! After 3 small bones, the large lab had the same symptoms. These rawhide bones are made in China. I will save the package in case you contact me and want more information or want the whole package.

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    Reviewed June 28, 2010

    I purchased a heavy metal hammock stand on June 20, 2010 for $99.99. Four days later, it was marked down to $69.99. I actually still had it in my car. It was heavy and I needed help taking it to the backyard. I took the receipt to the service desk and was told that they could not do a price change. I would have to bring it in and return it. Then I could not buy it again for 14 days. However, I could go and get another one. That is what I did, but what a stupid and time consuming adventure. I cannot remember ever dealing with such a stupid return policy. It makes me wonder if shopping at Target is worth the effort.

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    Reviewed June 27, 2010

    While walking through the parking lot, a lady was trying to call the police because a little Maltese puppy had been left in a small car. She and I both tried to get the people in the store to page the owners of this car to come and open it up on a 95 degree day and no one would help us. Finally, the police got the owners to come out, but the people in that store did nothing and refused to help.

    I will never shop at Target again over this and I buy there once a week at least all the time. The young people working there won't even lift a finger to help you in there when you are shopping and this was an emergency that they just sat on their thumbs. Thank God the dog was finally rescued but I am so mad at these employees who refused to lift a finger!

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    Reviewed June 25, 2010

    I purchased a set of bracelets **, got home, put two on and a small piece broke off of the ones that look like little jewels on them. The other dented an oval shape after lightly leaning on something. I used my money that is now wasted.

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    Reviewed June 23, 2010

    I think the managers are just awful to the young kids that are starting a career with Target. I have seen them yell and put them down and sometimes, I hear from some of these kids that Target managers make there own rules. Somebody needs to come in and put a stop to it. They run around acting worse than the kids who work at the cashiers and the floor. I shop there a lot but Walmart is starting to look a little more professional. I think the managers need to be better trained to be professionals, not run around the store like teenagers. Favoritism also goes with sexual harassment. The young girls and young men there should all be equally treated.

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    Reviewed June 23, 2010

    I purchased a 3rd Generation iPod touch on January 21, 2010. When my son went to update it on June 20th, he was told he really owned a 2nd Gen and could not update. I contacted Target.com. They said, yes, I did buy a 3rd Gen, but could do nothing for us because it’s over the 90 days. It seems a little fishy to mislead people. I thought Target was a good company. I just want what I paid for.

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    Reviewed June 23, 2010

    My niece and I went shopping at Target around Christmas time. I was at the cashier ready to pay when the cashier said, "My slider isn't working, so I will have to key your credit card number in by hand." I turned my head to speak to my niece and the cashier secretly put my card in her pocket. I didn't realize it at first. I went next door to get a watch battery and realized that my card was gone. It couldn't be. It was no more than 10 minutes later when I went back to Target and spoke to security officers.

    They asked me, "Which cashier was this?" and I showed them. They said, "Please come with us." They took me into their office and replayed the video surveillance tape and found out that the cashier did indeed steal my card. She bought a pizza for lunch then went to a grocery store in the same shopping center and purchased a $300 gift card with my Visa. They could not locate the card because she wouldn't tell them which trash can she threw it into. They called the police and paraded her in front of every cashier in handcuffs.

    The cop spoke to me and said, "I'm sorry to tell you this, but because she was only 16 years old, she will go to the station and get processed. Then, her father and mother would be called to come get her. She won't go to jail because of her age. The police would have to release her into her parent's custody." The worst part of all of this is the fact that the security guard told me that this is not the first time she did this. This is the third time she did it and got caught.

    My question to Target is why was the little thieving creep still working there? Why was she allowed to do this to three people? I truly hate Target Stores! They should screen their employees better! This person had a record of shop lifting and theft before she was hired. I will never shop there again in my lifetime! I cancelled my credit card right away and was not charged any of the money she charged against it. It was just a lot of aggravation being detained while she was arrested and being without my credit card until I was issued a new one. I also had to fill out a bunch of worthless paperwork for the credit card company.

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    Reviewed June 22, 2010

    I took my 18-year-old daughter to shop for jewelry after her shift at a local store she is employed at. She just got paid and was excited to shop. We decided to go to Target as we go at least 1-2 times a week to shop for reasonable priced items and food. I went to get a food item and when I came back my daughter was so upset as a security officer had been following her every move. He did see me with her and still gave us a nasty look. We were so uncomfortable in our local store that we asked to speak to the manager who basically blew us off. I told him we will never shop there again, and as I work at a bank and know my math, that equals to a lot of lost income for Target over a 12-month period. It is one thing to have possible felons shoplifting in a store, but two women on a summer weekend going shopping in Newbury Park, CA is not exactly what I call a security risk. It is a violation of privacy and character. Thanks, Target security, go get them!

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    Reviewed June 22, 2010

    I had the worst experience at Target last night, at least for me. I never shop at Walmart but after last night, I will now. I had numerous items with numerous coupons. For some reason, the coupons wouldn't scan and yes, they were insert coupons so no dispute that they were copies. But the coupons wouldn't scan for 10 items. The cashier just said no.

    So I asked for a manager and she said "you have all the products, they are good coupons but no, we cannot take them" but I really don't know why. So I was in line and at the register for over 40 minutes only to have them remove 10 items, asked them to replace 6 items that were the "wrong" item for coupon and was told to get them myself, and then to look at my receipt this morning to see $15 in coupons were not in there.

    So not only did I pay for the items, they will be getting reimbursed from the manufacturer. Scam? I called them at 8AM and they said "it's too late, it was last night". I told her I was in line for 40 minutes with a 3-year old in tow and you are committing fraud for those coupons! They told me to have a nice day.

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    Reviewed June 22, 2010

    I purchased 2 sets of cotton jersey sheets from Target. The first time I washed the sheets, they became puckered and the seams became stretched out and crooked! I can't get the pillowcases to fit the pillows anymore! This happened to both sets. After several washes, this problem has only gotten worse! They have shrunk so much and have become so puckered and stretched that I can't use them any longer. They never fit the bed completely either. It’s too small, and yes, I bought the correct sizes! I purchased them in Jan. of this year! I thought Target would be the store that I didn't feel ripped off by. Now I don't trust any stores!

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    Reviewed June 20, 2010

    I wanted to purchase a Lexar computer printer which was selling for $39.99, according to the sign on the store shelf and there was only one printer left on the sales floor, and upon going through the check out; that $39.99 printer rang up as $155.99 and the store service dept. said that they could not sell that printer for $39.99 as it was the incorrect printer. I had asked where the $39.99 printer was located and the clerk looked on the inventory and said that there were 2 printers left but he didn't know where they were and wouldn't look for them.

    This was after I had walked back to the service dept. to show the clerk the sign where I got that printer. He noticed that there were 3 other printer models that were misplaced on their store shelves (all of which were radically priced higher than what the shelf prices indicated). We did not purchase a printer and had then we noticed that the receipt on the other item purchased included an item that was added to the sales slip that we did not purchase.

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    Reviewed June 19, 2010

    Oh my gosh. Never ever will I order from Target.com again! They take forever and ever to actually ship a product. I ordered a necklace and a toddler toy. It took 9 days to receive these items! They are such jerks on the phone too!

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    Reviewed June 18, 2010

    We purchased a hand can opener from the Target store in Mankato, MN only about two months ago and it already cracked on the part we turn. Considering we paid $7 or $8 for this can opener, we are very disappointed.

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    Reviewed June 17, 2010

    Target wanted my baby registry business. Target wants me to purchase my child's birthday presents and clothing and pharmacy needs, etc. But when I went to them to post a flyer to help find a local missing boy--once a classmate of my child's, I was told no. I went into their Wilsonville, Oregon (a suburb of Portland, Oregon) store on Sunday, June 13th, to post a missing flyer of Kyron **, a seven-year old boy who has been missing since June 4th. I was told it was against corporate policy.

    I wish Target would have taken the initiative and realized with a young boy missing in its market. At the very least, it could print its own flyers off the many websites before day #10 of my visit. I followed up this evening and was told it is in their break room, behind the counter in guest services, (but can't be posted in more accessible areas for more customers to see.) Walmart put up the flyer by the front door! Thank you, Clear Channel, for donating 30 outdoor billboards!

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    Reviewed June 15, 2010

    I ordered a pool patch kit on 6/6/10, next to the product it states it usually ships in 1-2 business days. I have a hole in my pool (which was filled before I found the problem.) So needless to say, shipping in a timely manner was important. I paid $9.99 for the product and $8.99 for shipping which was super high in my opinion, but I figured it would be here before all the water drained from my pool so I went ahead and paid it. The tracking information states the package left the facility on 6-9-10. Unless it is traveling by snail, I do not understand why it has taken so long. I still do not have it and it is 6-15-10. I called customer care and they said the package was on time. (When you think about 1-2 day shipping, do you add on 7+days?) Anyway the person was extremely rude so I ended up hanging up on her. I found the number to corporate and figured I may get further with them, but basically what that boils down to is they tell you they have documented your complaint, and there is nothing else they can do. What a joke, seriously! I will never ever, ever, ever order from them again. And furthermore, I will tell everyone I know not to order from them either. No resolution and no package at this point.

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    Reviewed June 15, 2010

    The experience we had at Super Target tonight has me thinking we will never go there again! For starts, we went to eat at the snack bar. We ordered 3 combos, 2 nachos and a hot dog. The guy rang it up wrong then told me it would take 5 minutes for the pasta bowl and 4 minutes for the chicken strips. We got our hot dogs, nachos and cups for our drinks. I asked the guy where the 3rd cup was and he told me "you didn't order one". I told him what I ordered and he said "Sorry, I didn't ring it up as a combo." I said ok just that I wanted the bread sticks. He tried to charge me $3.00 for bread sticks. I told him why would I pay that much for bread sticks when the combo with the drink was $5.99? He said he would have to refund my money then re-ring the entire order. I said no we have already been waiting for 15 minutes for the rest of our food.

    At this point, a line of customers or "guests" started to form in the snack area. He started to help them in which he forgot the rest of my order along with the lady who was waiting for a pretzel with cheese. I went up again and he gave me the chicken strips. When I asked for the pasta he said, "Oh crap, I forgot about that, I'm so sorry I miss it. It's just that I'm flustered.” Needless to say, the lady with the pretzel order had been waiting for 25 minutes, us going on 30 at this point. She demanded her money back so he called a manager over to help. During this, a fellow employee comes up waits in line for a minute then helps himself around the counter and grabs a cup. The lady manager comes over and asks the lady for her receipt. Go figure, she didn't get one because the register will only print one for a large amount. Well $2.17 later, with a little apology from the manager, she leaves.

    I'm still standing at the front waiting for my pasta bowl when the rent a cop security guy (dressed in all black) comes over and asks, "Do we have a problem here?" I was like, “Well, yes we do.” Before I could even explain, he told the snack guy give her money back for her pretzel. I told him I was not that customer and she had left. His reply, "Well then what’s the big deal then?" Mind you the manager is there listening to all this. He says nothing and walks away after me complaining to the manager lady. The snack guy says "guess people just have attitude today," and laughs. By this point, I'm livid! I try to keep my cool but I had had enough. I demand my pasta bowl and the bread sticks. Snack guy rolls his eyes goes and grabs them out of the warmer and lays it on the counter. Not even a thank you or I'm sorry, nothing! I tell my husband to wait with my daughter who is just now getting to eat while I go look for the pants we went in to get.

    As I walk through an empty register aisle, I slip and just about fell. Thank God, I caught myself on the register wall. My daughter and I both scream, people look over and mind you, I was right next to a cashier. I look down and lo' and behold there is a puddle of water on the floor! I look over see the manager that went to the snack shack, told her I about fell and there was water. Her reply, "boy you are having some day here at Target aren't ya?" followed by a little laugh.

    I'm so upset at this point I'm crying my eyes out. I was embarrassed, mad and just very overwhelmed with it all. I go to the men's department and guess who is following me? Rent a cop man! I have no idea why or what he wants so I turn and ask. He says, "I'm doing my job." Really, wow! I replied, “No you’re not, you’re harassing me and it's really starting to tick me off.” He never went away but did at least give me some space. I was thinking maybe he was following me thinking I was going to make a mess or something. The 1 and only reason I got the stupid pants is because it was the last in the size I needed for my son who is going to be in a formal event this weekend. If it were not for that, I would've caused a major scene and told everyone in that store where to put their food, their, their clothes, their employees and especially their rent a cop!

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    Reviewed June 15, 2010

    I tried to buy an Outdoor Patio Gazebo at the Seal Beach Target store on June 13 after viewing the price at Target’s website. At the store, the Garden Shop clerk “Joshua” rang it up at $270+ but admitted it was the same item as the one advertised online for $149.40. Then he called Manager Jesse who also refused to honor the lesser price. They claimed the small print on the website says you can't have it at that price in the store despite the “Find it at a Target store” button that the customer can click.

    If the in-store price is higher than advertised, why is an in-store link included without providing the in-store price? Advertising a price for a product on a company webpage and providing a link on that same webpage to purchase that product at a retail store, without specifically advising the customer that the in-store price will be higher is false advertising, period.

    Regardless of their “intent”, 99% of potential customers would interpret the ad exactly as I did-buy it online or in-store for this same advertised price. This “loophole” is both purposely deceptive and insulting.

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    Reviewed June 13, 2010

    I was complaining about the smoothie that my daughter bought from them, and the staff was so defensive, thinking that I want a refund or anything. But all I want is for her to taste the smoothie, because my daughter's smoothie tasted funny; it could be getting old. But she responded, "There's nothing wrong with the smoothie. We don't put anything on it, just water. That's how the smoothie taste, period." These were the exact words that she replied, and she had an attitude.

    My concern is that they stop selling it and test the product before it could create more problems. The manager was not on site, so I spoke with the charge, Stephanie (I think her name was.). But there's no apology from both parties; they laughed at the situation. So I felt they were mocking me in front of my family, and this is the worst customer service I ever had. I don't want to think that Target is allowing this kind of situation. It happened on June 11, 2010 at 1815.

    On June 12, I called the manager and told what happened. The manager Jeffrey at store 0868 would like me to stop by and give me coupons and was apologizing because of the rudeness of his staff. But I don't know, they still can't beat Wal-Mart with regards to service. So I don't know if I will shop at this store again. If you were mocked by a staff from the store, will you still come back? Respect is one thing. So I don't trust Target anymore.

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    Reviewed June 13, 2010

    It seems that no matter which store we go into no one looks where they’re restocking. They put anything anywhere. When I get to the cash register we have to wait for a price check. This takes time and the person behind gets upset. Please pass this on to the managers and have them check for themselves.

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    Reviewed June 12, 2010

    I tried to exchange two summer outfits that my daughter received for her birthday. The clothes were from my sister-in-law so I actually had receipt showing what she paid as well as the original tags that came with the outfits. I only needed to exchange the clothing for size. The woman at the counter told me she could not exchange the clothes because the receipt "expired" and the clothing was "end of season". Now it is June 12th and the clothing were two summer shorts and tank top outfits.

    The woman refused to get a manager for me to speak to saying it was their policy and that if people want to shop for birthday gifts they shouldn't do it 90 days before the birthday. She then proceeded to tell me to take the brand new clothing to Goodwill because Target would do nothing for me. I am not only annoyed by the stupid return policy, but am livid at how I was treated in the store. I have $20 worth of 4T clothing that I can do nothing with when all I needed was the clothing in a 5T.

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    Reviewed June 12, 2010

    Target has the worst customer service. I was recently shopping for a play station 3 for my son and went to the Gulf Shores location for the "bundle" package that they say is in stock. When I get there it is not in stock and then send me to the Daphane store. I asked 4 employees for the phone number and nobody would help me. They were too busy and so I looked up the number off of my GPS unit and tried calling but nobody would answer at the Daphane location, I guess they were too busy as well.

    So I drove there because the person that I convince to help me told me they had 3 in stock. Guess what, they did not. It seems to me if you have a department called customer service shouldn't they help customers? I will never buy anything again from target. Every time, I go to a Target, they are rude. I would be a fool to spend my money that I work for just to give it away to a corporation that doesn't believe in customer service.

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    Reviewed June 10, 2010

    In the snack area, my family and I ordered three different combo meals that come with sodas. However, their soda machine was out of order. They said they had icees, but we would have to pay extra. I did not feel that we should pay extra when I ordered the combo meal with soda, and due to their own inability to keep their equipment functioning, I should not have to pay extra for something I did not want. It just doesn't sound right.

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    Reviewed June 9, 2010

    Only 2 bags of JellyBelly Gourmet Jelly beans on shelf had been reduced. The sticker said 87 cents; however, they scanned as $5 and some odd cents. When I pointed this out to cashier, Connie, she left the register to find a manager. After she returned with the asst manager to retrieve the merchandise in question, the asst manager went to that department and left me waiting at the register for a few more minutes. She eventually returned and said that this was obviously an error and could sell them for half price, but would not honor the marked price. I felt as though I was being accused of marking the jelly beans myself. It's not a big deal (I really do not need jelly beans), but I did not appreciate the manner in which I was treated and I honestly felt as though they should have honored the price, even if a Target employee made a mistake.

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    Reviewed June 7, 2010

    On Friday, 06-04-10, I went to Target to buy a 20" girls bicycle for my niece. They had 3 in stock in the box available to sell. Great! Then the fun started! I was refused the sell because I wanted it to stay in the box, unassembled. After all, peddles, kick stands and chains can damage your vehicles interior. After talking to a sales person, sporting goods manager, Nikki, I demanded to talk to the store manager, Gianna! I explained, I wish to buy the bicycle that you have in stock that I promised my niece, I would get her by the weekend. Why in the world are you saying no? Gianna, replied like a robot reading from a card, its policy. I gave in, and said build one then. But, keep the box and all contents in like new condition. I was of course, going to disassemble it in the parking lot and place it back in the box. I was still coldly refused! Irate, why? There are no builders working today, it's Friday. Has Target lost it's mind! I regrouped, and said OK, I'll sign something stating I take full responsibility. No again! I'll void the warranty! No again! Irate, I'll never return the bicycle, you keep the receipt. No, policy is policy! I demanded to talk to someone in the main office! She gave me a Guest Comment Card, and told me to have a good day!

    I, from the parking lot, called the 1-800-440-0680 number on the card. After 45 minutes of options and operators. I talked to the head of customer affairs, Bobby. She just goes by Bobby, no id #, no last name just Bobby! Policy is Policy! Thanks a lot, who do you report to? Stacy! Stacy also has no id #, or last name! Again, sorry, policy! Who is your boss? This is as far as they would let me go. Complaint # ** is all they would give me to show that I was very unhappy and frustrated, but policy is policy. Help me understand, how can a store that sells most products in boxes, refuse to sell this box that they had 3 in stock. Also, if I ordered it on Target.com, it ships to me in a box. Target should be forced to change their practice of policy first, customer service second! Without customers, they have no job! The end result was, simple. I told them if I leave this store without a bicycle because of an inflexible, dumb policy! I, a 20+ year customer, who spends at least $1,500.00 a year, will never buy anything from Target for as long as I live! Stacy said, “Sorry you feel that way. Have a nice day.” Has everyone at Target lost there minds!

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    Reviewed June 5, 2010

    I went in to a Target store in Duarte, CA looking for a particular item that I saw on the store's website. I found it nowhere on the shelves and decided to ask an employee for help. After I explained to the employee what I was looking for, she, who looked very confused and puzzled, yelled out to another employee about 10 feet away from us something in Spanish. I wasn't sure whether the first employee understood what I was telling her as she never spoke a word to me. She simply turned to the second employee as soon as I finished and they proceeded to have a discussion in Spanish (a language I do not understand).

    From what I gathered by their tone, they were not sure what the answer to my question was. Then a third employee walked by and the two motioned for her to come join us. They pointed at me, as though to indicate that I have a question. I asked the third employee if she speaks English and she answered that she does. I was relieved to finally come across an employee there who understands English. I explained to her what I was looking for and she pointed me in the right direction. I came home that day somewhat upset at my experience. So I wrote an email to the email address I found on Target's website explaining in detail what happened.

    The following day, I received a response from someone named Dylan from Guest Relations. He wrote a few short lines in a cold and insincere tone, thanking me for taking the time to write, but never apologizing for what happened. He wrote, "the team members we employ nationwide represent the diversity of the country and communities where our stores are located". Yes, Duarte is a predominantly Hispanic community in Southern California. Does that mean I should be subjected to this sort of customer service? I wrote back to the guy telling him I shall never set a foot in another Target store again. He responded, "I'm sorry we aren't able to assist you further". This sort of an attitude from the Guest Relations department of a superstore is just downright disgusting and I would have expected better from Target. Such a shame.

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    Reviewed June 2, 2010

    I am a 49-year-old male who asked the store manager for some discretion in their only fitting room, as they were in the women's dept. with no delineation/barrier between men's and women's rooms. The store manager (Dawn) said that they were "unisex" rooms and she'd never dealt with this issue before. I stated that I felt uncomfortable about trying clothes on in a "unisex" fitting room.

    She stated that she could not keep others (women) out while I was using the rooms. I asked her if the situation was reversed, if the only fitting room was in the men's dept. and I was a woman, would she be able to assist me in the same manner, she said she would. I cannot believe that in today's society, a unisex fitting room cannot be partitioned off for the protection and comfort of their patrons, allowing for some sense of dignity and morality...for both sexes!

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    Reviewed June 2, 2010

    I wasted over an hour this evening being passed from one person to the next, getting different answers from different departments (including absolutely incorrect info) to find that no one could actually assist me with a return. The order referenced was shipped in multiple packages, on dates spanning over a month. The final items arrived to me less than 90 days ago at which time I would expect the 90-day return policy to start. However, I have been informed that each item has its own return window.

    This makes absolutely no sense as they were all ordered/purchased on the same order. Until my order is received in full, there is no way to know if all items work in the space they were purchased for. The item is still in the original packaging in brand new condition. I would be more than happy to accept a store credit, instead of a refund as I intended to spend another $300 with target.com this week. After this experience, and being stuck with an $80 item I have no use for, I will never shop with Target again. I have lost complete faith in Target's "customer service." From the volume of complaints I see, their lack of service seems to be a pretty common problem.

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