Sam's Club Reviews

I like shopping at Sam's. They have good products. The quality has dropped dramatically. I started shopping at Sam's in the 80's. I will buy Sam's products but I will never allow them to ship anything to me again. They use FEDEX. FEDEX is the worst transportation company in the world. This is not with Sam's but FEDEX held a shipment on their truck from Monday till Friday of the same week. They had the package out for delivery for 5 day. On that Friday evening at approx 6pm they marked it as delivered. I was watching the driveway that whole week. They never entered my drive way. I never received that package. Now with my last Sam's shipment. They delivered one box but the second box has never made it and it has been about a week and a half since the first day it was marked as out to delivery.

Matt and Leah were AWESOME at Sam's Club gas station! Quickly helped me get out my stuck card out of the machine and got me back on the road fast. Thanks guys!

Was looking for a size on a coat but having no luck. Dawn (working by herself) on Monday came to help. She was amazing and knows her product. In a very short time we had the right size. She was wonderful and helpful. Thank you for having her there!

Sam's Club does not send renewal notices for membership and will not refund even if cancelled one day after automatic payment. I tried it for a year and spent $30 for the whole year. I don't expect to use my $60 membership at all, so I've cancelled effective next May. Not very customer friendly!

I’m just letting you know you know that even though Sam’s Club is high I have enjoyed shopping there, I notice they were trying to take money off my play account so I called early renewal but they want 60.00 I can’t afford that I'm a senior citizen. Guess I’ll have to go to Trader Joe’s because I’m not pay 60.00 and pay for delivery and Taxes and shipping that ridiculous. Come on Sam give us a break here, nothing for the seniors. Really we’ll I just brought my last water there, I get it Saturday. I won’t be renewing my Sam’s Card, you are losing a good Customer going to Trader Joe’s

This Sam's robs consumers at the pump, Sam's @ Rainbow is always 10-15 cents cheaper. As a wholesale company this is bullshit! $4.59 @ Rainbow and 214 v $4.73 @ Eastern and Serene. Thieves - THEFT AT ITS FINEST, not only do we pay membership we pay extra for gas too.

I ordered online to have a home delivery scheduled but for some reason it was canceled by their driver and the money was taken out of my account and they say it takes 5-7 days before I can get my refund. There has to be be a be.

On 5/6/26, we went to Sam's Club in Cookeville, Tennessee. I'm an ex-Army sergeant and a retired FAA air traffic controller, who has an anxiety disorder. A long black-haired woman, who was assisting the young lady at the register, was overbearing, arrogant, and escalated a situation where I advised her that they had scanned a product, that I had 3 of, 5 times. One of the charges had been canceled. Seems like it should be an easy fix for anyone so arrogant: right? Ask your children; but 5 minus 1 does not equal 3 where I come from. Quite the show for the other customers. Had to step aside and let my 16 year old explain it to that woman, who dominated the young lady on the register.

The change in packaging the chicken is a ripoff for customers.

I'am leaving a review about the bakery in Dauphin Al.The bakery staff is rude especially both of the managers and the older one that's have been there for years very very very rude. I was been trying to place a order online for my child birthday cake. The system wouldn't let me place a order because I didn't have a visa card So I went in to place the order so Mrs Lorraine or Loretta would let me place a order. And the manager on duty for night shift as well would not let me place an order on the 5th of 20260. She also had a very nasty nasty attitude.