The Salvation Army Thrift Stores Reviews

Shameful. This store calls itself a "Salvation" store. Shameful. The prices are so high that the needy would be better off and get cheaper prices on Amazon. This is 100% true. For an organization reselling DONATED goods with the proclamation of 'HELPING" the needy, it is an outright lie. I haven't experienced sticker shock like this even in the grocery stores or at the pumps. It's a joke and ought to be shut down. Friends, next time you think of donating, donate to a reputable organization. I would throw the stuff out before donating to Salvation Army. Also, your store is FILTHY!.

I have ALWAYS donated beautiful clothing, housewares and wall art.. When I go to my local store, they have nothing but junk. You are lucky to find a few drinking glasses and cups. Where do donations go? The store is filthy... Store in Fitchburg MA.. Come on people, let's do better.. I remember years ago you could find nice furniture, clothing, etc.. Let's clean up your act..

I went to the Salvation Army store 6009 Ridge Rd Port Richey on 3/21/26. I made a purchase and didn't realize that I didn't receive the discount on one of my items, until I was at my house, and I live like an hour away, so it was not convenient for me to return to the store. I stopped in there today, 4/20/26, with the receipt showing that the half price was not applied to that item. I should have received $4.00 back, as it shows on the receipt that the price should have been half the amount.

I scheduled a pick up for some items and they came on the scheduled day however the drivers left the furniture behind and only took boxed items… I saw the driver kept looking back to see if I was looking and I don’t know if they reject items for blemishes but if the sole mission is to help people in need the items they left were helpful items and only had small blemishes or maybe the just didn’t want to do work.. I don’t know but what I do know is that I wasn’t satisfied it’s their actions or the pick up… I will discard of the other items.

Resellers taking advantage of buying donated items because they don't want a real job or causing poor people not to be able to purchase the items. The thrift stores are going higher on the items because of this.

My experience at the Salvation Army Employee Store was unfortunately disappointing. The staff were disengaged and not particularly helpful, and when I inquired about certain prices, they were consistently marked higher than expected. I had anticipated more affordable options, so this was a letdown. I hope they can address both customer service and pricing transparency in the future.” Salvation Army in Newington CT… 2230 Berlin Tpke, Newington, CT 06111

I had a negative experience with Salvation Army donation. First, their website and information sucks. They need to be explicit about what they do and do not take and also where the items have to be located. I scheduled to pickup numerous items which are listed in their site as acceptable. Also on the pickup request I mentioned they were on the 2nd floor. I even asked over the phone and they didn't say they won't pickup from the 2nd floor. Well after waiting 3 weeks for the pickup date they came, looked and said nope. My wife and I were able to take 2 of 3 items down ourselves (I had a broken arm!!) while the donation pickup workers just watched. The 3rd item (most expensive) was too big. Forget Salvation Army. Never again.

Well I know that they don't have to help people that are homeless however I just went into The Salvation Army store on beach blvd in Huntington Beach and asked the guy taking the donations if he could help me out. I didn't have any money and I was homeless and I asked him if I could get a blanket before it got priced and put into the store. He told me to go ask his manager so I went inside and got the manager on duty and explained to her that I was homeless and was wondering if they could help me with a blanket 'cause it is getting cold at night and since the donation center outside had some blankets right there she told me they didn't have anything in the donation center.

I’m very disappointed with my recent experience with Salvation Army. I am remodeling my house and decided to donate my excellent condition, living room furniture, sofa, love seat and chaise chair, with manufacturer tags still on it! I scheduled a pickup with salvation army and received a confirmation number for the pickup and a thank you for the donation. I call 2 days prior to confirm the pickup date and time as I was taking the day off from work. On the pickup day, I was advised that they won't be taking my furniture. They didn't care that it was in perfect pristine condition, stated they don't take patterns of any sort nor florals. I was never asked to upload pictures nor the question of the color of the furniture. I had already rearranged my schedule and prepared everything as instructed, so this was extremely frustrating.

Was in the Delhi Ohio store. It's on Delhi PK with my wife and grandkids. We had to leave!! A worker/women her name tag said Debbie was talking bad about coworkers and using foul language in front of my grandkids!! We left immediately and will not be back!! People beware of this disrespectful woman!!