Goodwill Store

I had just recently discovered that Goodwill had an auction site a few weeks ago and there was only certain things I was interested in shopping for. I had began bidding and winning items at fair prices considering the condition and being you can not get entire details by photo and the little bit of description given. The past week and a half the bidding on the items I have been purchasing you can not even touch now and the bidding is being driven to way more than what the value of the item is worth. I don't believe that I will be doing Goodwill auctions much longer because I can go to eBay and buy the exact item for way less than what the bidding is being driven to and I am not sure if this is an internal thing or if customers are getting carried away.

I purchased 3 pieces of jewelry on Shopgoodwill.com. All the pieces were advertised as 14K gold. When I took the jewelry to my Jeweler, he told me that the gold was not real. I have been given the runaround since I contacted customer service last week. On Friday, an E-Commerce "specialist" emailed me and said they are refusing to refund my money because it has been over 14 days since I purchased the items. Never mind the fact that the jewelry was not 14K gold and that it is their false advertising. It is over $700.00 out of my pocket. I have made reports with the Better Business Bureau and have contacted a lawyer. I shouldn't have to go thru this. I spend a lot of money (thousands) yearly with Goodwill. I am done shopping with them.

Just before Christmas in 2022, I purchased a used stereo receiver for $204 (total) and it arrived with NO SCREWS holding the metal casing onto the unit and the power transformer is humming very loudly. Obviously, there was an issue with this receiver, and someone had taken it apart, then Goodwill Finds went ahead and listed, sold, and shipped it out. Unbelievable!

I shop Goodwill in Hot Springs Ar. on central many times a month spending $200.00 to $300.00 a month. The usual workers know me because I am in there usually a few times a week. Even tho prices have skyrocketed I still try to do my part in buying from them. I recently went in found a carpet cleaner, printer & several other things spending well over $100.00 that trip. I remember the carpet cleaner not having a tag on it or marked so I ask a lady she told me it was $34.00 or $37.00 for it so I went ahead & bought it. Everything else was marked. I get it home & it lights up but motor is burnt out.

Store pricing is beyond absurd for filthy, oftentimes damaged, donated merchandise. Anything they believe to be of “value” is listed online for well over retail plus arbitrary shipping and handling fees - still dirty and oftentimes broken, BTW. That said, if you’re in the market for empty liquor/wine bottles or the box from someone’s employee award from 1970, Goodwill is the place for you! Just make sure to check for damage (usually concealed beneath the price tag).

They bid up everything to make sure they get the best price possible. If they get stuck, they just relist. It's easy to bid people up, just look to see other websites like Amazon and that's what you're gonna pay.

The prices are outrageous in these stores now. They say it's to help the community and there's homeless people sleeping outside their door.. Everything they get is donated (FREE) and some people depend on this place for school clothes things they could afford but not anymore because of the prices.. I've seen things we can get from the Dollar Tree for a 1.25 and the Goodwill have it priced for 2.99, 3.99.. They can have 3 or 4 of the same exact thing everyone have a different price.. It's a sad time we live in.. I don't know how some of these people who work there lay down and sleep at night.. You all will answer to God in the end..

GRANTLINE RD NEW ALBANY IN.. I don't see how the price inflation is affecting this company when their stuff is donated free. This store will never get anything from me again..

Since Covid they are the only ones that haven't opened Fitting Rooms, as an excuse of health, to keep customer's money in the store for returning clothes that couldn't be tried because of lack of service with fitting rooms. The returns only are back with a Store Card, so if you need your money back you can't use it and Only spend it on their stores, that has Increase the Price bar like brand new items in regular stores. It's ridiculous that for used and some unusable items they don't return your money!!!! If Covid is the reason of not open fitting rooms, then you should have your stores CLEANER and everyone should be wearing masks if that is the reason of not opening the fitting rooms. As customers we DEMAND return our money back!!!!

Many of the Goodwill Stores on their online shopping site overcharge on shipping. For example, the store located in Pasco, WA has many such items where the shipping is vastly inflated. One item I was interested in was said to weigh just under 4 lbs, but the total shipping weight was said to be 42 lbs, making the shipping cost well over $50. When I reached out to the store to see if this was a mistake on the listing, they made it clear that it was not. As an eBay seller, I'm well aware of what it costs to ship things, and this is clearly a scam, unless they're using a 38 lb box to ship a 4 lb item, which is doubtful. It seems this is a very common practice on their website. I would suggest that buyers be cautious of such scams and always check the shipping before bidding.

Goodwill prices have become ridiculous. On 3 different occasions, I have found items with original department store tags still on them, the price given by Goodwill was at least $5.00 more. I’ve donated thousands of dollars In clothing and other items to Goodwill, but will give to other charities from now on, they claim to be non-profit, but someone is making a profit. When I can buy items on sale at Macy’s or other department stores cheaper than used items at Goodwill, it doesn’t seem to me that Goodwill is doing any good for the community.