Goodwill Store Reviews

I shop in this stores many years, but lately not, because they have the prices so high that is not worth for a used thing. I don't see why if this is merchandise donated for not cost to them. Bye bye 👋 to days when everything was a 2-3 dollars and we coming to our houses so exited and pleased. Now I see items at the exactly same price that New.

Goodwill Industries of Akron, Ohio, Inc. YOU LIE, IT'S UNPROFESSIONAL TO LIE TO ME when asking where my open auction items are. Your staff is lazy not finishing up the closed auctions and then lie to the buyers when they wonder where their items are. It's now 10 days since my auction was won and I have no idea where it is.

While going thru the clothes first thing I notice is security coming and really checking me out (talk about uncomfortable) so I have 2 pairs of pants and 2 shirts and woman employee asks me if I need a shopping cart, I reply "no thank you I've got this". So as I make my way to the dressing room she runs into me with the shopping cart. I ask "what are you doing". She says "you're not walking out with that". Now I don't know what made her think I was walking out, maybe mistaken identity, I don't know but she was so rude and embarrassing. Watch out people!!!

I went to Goodwill in port orange today and the color just changed to orange. All of the workers has big yellow bins taking the orange tags to the back. That's just wrong.

First of all, let me say I am a reseller as a way to entertain myself and maybe make a little money. When I first started going to the Goodwill in Longmont Colorado. It was a great place to find great things at great prices. Sigh. Now it has become so overpriced it’s almost laughable. The Knick knacks are always sparse and usually chipped. On the rare and I mean RARE occasion that something truly interesting and different should happen to actually find its way to the shelf, the price for that item is usually the same as what it can be purchased for on eBay or sometimes even more than eBay. It is obvious that the Longmont goodwill has decided that resellers are not welcome there and appear, while they are at it, to hell.

If I could give 0 stars I would, NEVER buy from their online site unless you want to get taken advantage of. If you do dare to shop this location online (shop good.com) be warned they use bots to jack up (price gouging which is 100% illegal) to either your maximum bid amount or use the BOT to bid more than your maximum bid amount price that way Goodwill can repost the same item and try to get more money. Short Story - I bidding on a used heated blanket and there was only 9 seconds left before the auction was to end (at this point the blanket had a highest bid amount of $ 27.99 which was my bid). Within those 9 seconds a “new bidder” placed just 1 bid of $258.99. RED FLAG - There is NO person who would think oh this item is at 27.99 with 9 seconds left maybe I should place just 1 bid of $258.99 (which is just $1.00 shy of my minimum bid amount of $259.99 and is a price jump of $231.00 more a.k.a. PRICE GOUGING). When I confronted Goodwill all I was told is that’s a new bidder and not a BOT.

My friend moved out of state, she wanted a queen-size bed frame with headboard and footboard that she bought not too long ago. I called Goodwill and asked if they are taking it, the person who answered said they do. My husband drove there before going to work, the peoples worked there told him to move the truck around. Left them to check with their manager and told him that they didn't take any furniture. Their attitude were suck and un-professional.

Just had my account suspended for no reason. I was just trying to bid on something that wasn’t overpriced. Thank you for saving my time on this glitchy site.

I’ve been a loyal Goodwill shopper for years. I loved the thrill of finding hidden gems and genuinely believed in their mission to help people who can’t afford retail prices. Lately, though, I’ve walked out empty-handed and frustrated more often than not. The pricing just doesn’t make sense anymore. This is a secondhand store—items are donated, not purchased—yet I’m regularly seeing price tags at 50% or more of the original retail price. I’ve found items with the original store tags still attached , and Goodwill’s price was basically the same as buying it brand new. I’ve even seen dollar-store items marked up to $2.

Regardless of the order of the color tags, if they go from oldest to newest, it seems Goodwill might be pulling a trick on customers. The day before the weekly color tag hits the floor, they remove those items and put out all the other colors so shoppers end up paying full price. I’ve seen it happen, and a few employees have confirmed that’s how it works before the new color-of-the-week is displayed. Buyers beware—you’re probably not getting that discount. Next time you’re there, check how many color-of-the-week tags are actually on the floor.