Dollar Tree Reviews

Store No. 379 in Memphis Tennessee. I went there to get a loaf of bread. I needed cash and rather than make two stops, I just decided to get cash during check out. I had no idea there was a fee so in order to get $10, I had to pay a dollar. Well, when I found out there was a fee, I asked the cashier to cancel the whole transaction. She huffed and puffed and called for the assistant manager as the manager was out and would be back in a minute. The assistant manager claimed there was nothing in the world they could do. Now, the dollar was not the issue but the attitude of the cashier and the assistant manager was inexcusable.

I purchased 9 flood lights and every single one was broken. When I returned them, I was told to get replacements. Why would I replace 9 broken bulbs with 9 more broken bulbs? Besides, there were only 3 left and they were rattling in the box. The lady told me no refunds were to be given, even though all of the light bulbs were broken out of the box. I said, “Fine, I will take a credit.” She said I have to hold on to the receipt and the bulbs and bring them in the next time I am shopping and do the exchange then. I was so aggravated that at that point I told the cashier to keep the broken bulbs and walked out of the store. Dollar store broken merchandise and this is how they operate? I won’t be doing any business there ever again. I guess I should not have expected much more than what I received.

I was out shopping and I decided to go to Dollar Tree to get a few fillers for a birthday basket and I slipped on the side walk because it was raining. Now I know this is not Dollar Tree's fault that it was raining, but it is their fault that when I slipped and skinned my knee that there was no first aid kit anywhere to be found. Another customer was the only person to help me. But in the end, I had to buy first aid supplies and fix my knee. The cashier was rude and turned her nose up at me just because of a little blood.

Workers do not do their jobs. The shelves are always empty. Your workers are walking around or blowing balloons when there is only one check stand open and there are 5 to 6 people in line. When you ask for something, they tell you it's in the back and they cannot get to it because of boxes that are in their way of getting it for you. My dad is disabled and that's the only store he has access to. He cannot always get to Fresno when he needs something from the Dollar Tree.

I bought hand bleach and other chemicals that needed to be double-bagged so they would not tear while going to the car. The cashier yelled and stated: “We do not double-bag anything in Dollar Tree.” It is against their policy. This was the Oxford store in the area near Wal-Mart.

The manager at the Dollar Tree was ringing me up and made a mistake and rung someone else’s things up with my order. When I brought it to his attention, he attempted to correct the problem but couldn’t. As a result, the manager/employee blurted out loudly "I hate food stamps." I was embarrassed as I was with a client and at work. She did not know my method of payment. I feel that was my business and my transaction should have been more private and handled with more respect than was given. Employee did not even consider that he could have offended me or the other consumers that wished to use their snap benefits. I am very bothered by this and I am wishing to seek legal counsel to assist with this issue.

I was at the Dollar Tree in Madison, MS; it was 2:45 PM. When I entered the store, the line was very long at the only register that was open. May I also add that the line was all the way back on the aisle going straight from register 1. When I got in the line, customers also made a line form to the right as well; I counted at least 10 to 15 customers. I would like to inform you that the employee on the register was by herself, she repeatedly paged for assistance not the manager nor any of her co-workers would assist her. Also, another customer dialed the store, requesting to speak with the manager and the employee answered the phone paged the manager and the manager never answered. Why would you hire people who are in charged of a store and they don't take any effort to show any type of leadership.

Mccarran Seventh Street Dollar Tree and the only older woman working there at 8:45 pm in Reno, Nevada. We had a bill at 47 dollars and 15 cents. So we thought we gave her 60 dollars--three 20 dollar bills fornix act amount of 60 dollars with 12 dollars and 85 cents in change. The problem is as we were walking out the door, we realize we gave her 80 dollars. So she counted the drawer and claimed that it was not 20 dollars over.

Earlier in the day, I chose to purchase greeting cards. As usual, I ended up picking up other items. I checked out with an employee named Charlene. I was already aware she had an unpleasant attitude. I placed my items on the checkout, never a "Good morning", nothing. She rang up all items and again, not a "thank you". She did manage to mention "have a good day" after I looked at her with a look of "you are so rude". Once I came home, I noticed I did not have my greeting cards. I phoned the store and spoke to an Amanda. She was very nice and she informed me to bring my receipt and it would be taken care of. Six miles both ways, I chose to go back the same day (12 miles total). With the price of gas, I was not very happy. I walked into the store, approached Charlene and she contacted Mareeta, the store manager.

I am a long time customer of Dollar Tree. Today I was at your store #3128 at 8721 S. Stoney Island Avenue, Chicago Il 60617-2709, my receipt has checkout time of: 12:52 p.m. I have never had a problem with any employee anywhere until today. My husband and I finished shopping and took our cart out to load our purchases into our car. I know that the carts should not be taken out of the store, but there is often no one to watch if you leave your purchases behind to get your car, and they will likely be stolen. We always take the cart back into the store when we finish.

For the complaints about "off the clock", we associates get written up if we help a customer when we are not "on the clock". The company is supposed to pay us for every minute that we work. So if we are just shopping (and off the clock) and if you recognize us as a store employee, we are not supposed to help you.

I have a complaint to file against an employee in the Iowa City, Iowa Dollar Tree store # 2239, located at xxxx **** Street, in Iowa city, IA 52240. One of your employees there named Thomas is extremely rude and disrespectful. As I was checking out, my 5-year old son turned to me and whispered (in a quite voice), asking if Thomas was a boy or a girl because Thomas was wearing lipstick, makeup and red nail polish and had a "girly" hair style. Thomas then yelled at my son (speaking in his face) in a very harsh tone saying, "I'm a boy honey and you're very rude. It's not funny to make fun of people and....."

I visited this store on 10/23/11 around 3pm. and I was waiting on a friend of mine near the front of the store while looking at the newspapers. There was an Ohio and a KY paper. I'd meant to buy one and had forgotten. The newspaper stand was next to the manager's office.

I bought a product when an employee (white male, 50ish, slim blonde hair) started touching me and telling me if I could buy him something. He then held my arm so that I wouldn't leave the store. He told me he always got the girls. I pushed him away and he followed me to my car. I made a formal complaint at the regional office. So far, no response and this man was the store manager. Stay away from Dollar Tree Converse, TX.

I walked around and picked up some items to purchase. I got in one of two long lines. A latino/black guy walked behind me and some younger girls walked behind him. They were not the next ones in either of the lines. He told them to come to the third register. They went to the wrong side, so I moved over to that register. He said to me "oh, I was going to wait on them". I left the merchandise and walked out of the store. I was discriminated against. I'm an older black lady and they were younger black girls. This is bad customer service. But I believe I got $1 service.

My spouse and cousins, who are Latinos, were treated horrendously by three employees (one woman and two males; one named Rob) at the checkout counter this afternoon. The woman said to my cousins, "You might as well buy the store." They were very, very hurt. Then, assuming that my spouse did not speak English, they commented that he was probably stealing. They all left the store feeling totally humiliated.

I went to this store, I brought some items and paid for it. The cashier didn't have enough money to give me change so she asked me to wait for someone else to give me change, a man suppose to give me change but he did not have enough. So another lady had to go into a room to get me my change, because I gave them 100 dollars. When I had receive my change and my receipt. I walked out the door. Without counting my money, because I always trust the machine they tell the cashier how much to give back.

On August 12, 2010, around 7:50 pm, I went to Dollar Tree and purchased Fiddle Faddle Caramel Popcorn. It comes in a red box. When I arrived home, I opened the box to eat a few and realized that it tasted stale. So I searched for the expiration date and it was on the bottom of the box printed, May 14, 2010. I was appalled that they would have food on the shelf 3 months past the expiration date. So the following morning, I put the box and the receipt back in the bag and went to the store.

It was about 9:30 am when I entered the store. There was a line visible to me as I walked in. The sales associate (Glenda) was too busy putting merchandise away and not acknowledging the customers. So, I proceeded to obtain the items I came into store for. As I approached the checkout counter, the sales associate (Glenda) was still too busy to acknowledge the customers.

Well, after the last note I sent you guys, I went over to the store and talked with the manager and she just laughed and laughed. I explained what happened and showed her the apple and the corer and explained maybe you should take the product off the shelf before someone else really gets hurt/looses fingers. She laughed more, did not offer to replace, and exchange nothing. Weird conversation. I have really scraped fingers. They still burn actually.

I purchased an apple slicer/cutter yesterday and today. It nearly took off my fingers when it snapped apart while cutting the apple. I had my partner look at it and he explained the slicer is pieced together and any pressure will cause it to snap (lucky me i still have my fingers) that was close, they are sore and scrapped but they are still attached. Scrapped fingers, but all still accounted for. I am lucky.

I went into the store today on 5/19/10 at approximately 4:25 p.m. and was about to enter the store when I noticed a severely handicapped man in a wheel chair, wedged in the entrance/exit unable to move or leave the store. A nearby store associate who couldn't have been more than 5 feet away stood staring. I then ran up to the door and held the door open and helped the man out. The store associate, who had no line and was just standing by the door continued to watch. I then asked her if there was a reason why she refused to help the man of which she responded very loudly "excuse me?" I then repeated the question. She then said "I'm not on the clock and it's none of your business!"

I was shopping a couple days before Christmas and of course, it was a little busy. My mom and I were in line and another register became available. We asked **, the registree, if she was open. Well, she told us no, she wasn't and we went back in line. (I don't like to bring ethnicity into this but we believe the lady ** was being racist.) Immediately after, ** told the Mexican people that we're way behind us in line that she was open and that she could help them. Now, this wasn't a minute or two later. This wasn't even 10 seconds later. I mean immediately after we asked her if she was open and she declined us, she took the Mexican people in line behind us and rang them up.

I was a regular customer of the Dollar Tree in La Mesa since it opened. I have never had a bad experience until today. Yesterday, I purchased a container of Cheetos and they were stale. The container was damaged on the bottom. I decided to return them today when I did my shopping. The checker first agreed and then said he had to call the manager. I had a large order of about $50 worth of other merchandise. The manager said they could not exchange it because I could have bought it somewhere else or purchased it a long time ago. I must have the receipt. I was flabbergasted at the idea that I would have purchased such a common item and questioned why he was asking me to go home for the receipt. The entire exchange took less thatn 30 seconds. Then the manager told me I was being nasty in front of many people waiting in line. I am a 61-year-old grandmother and business owner. I could not believe he was humiliating me in such a manner over a $1 item which was clearly damaged. I left the store in tears. I will never shop there again, and I need to file a complaint about customer service to every venue I can think of.

I went into the Dollar Tree on 8-4-2008 with my two year old daughter and one of the employees (Laura) was handling a ladder, while she leaned it against a shopping cart which ended up falling on the floor and the shopping cart ende up rolling towards my daughter which could of injured her seriously, but didnt. Well the employee knew what she did and didnt even apologize just kept doing what she had been doing..