LifeLock Reviews

Our house was broken into. Not to mention all items taken, ID cards, and credit cards. Lifelock helped to avoid several uses of the cards. The credit card companies are just not enough to provide the security and peace of mind you need. That's why Lifelock is so important.

I would recommend LifeLock to anyone who has lost sensitive data or had their identity stolen. They showed great empathy during the most vulnerable time of my life. Every time I have called I was always greeted with such a friendly representative that took the time to explain every part of the process with me. They never lost patience and was always willing to assist (even when I ask a million questions).

I am very satisfied with LifeLock for the period of time I have been with them. Every month they send me a summary of activity against my account if any. I can honestly say that I feel more at ease knowing LifeLock is protecting my I.D. than before I joined them. Thank you very much for the peace of mind that you provide me with LifeLock.

Every time I receive an alert, LifeLock reps have always addressed my concerns in a very timely manner. They make me feel important. They are worth the money.

I appreciate the notification of unusual activity and the ease of response to verify that it was my activity. I also appreciated the ease of updating my account when I changed my e-mail address.

I am very pleased with the customer service rep.

I am very new to LifeLock. I purchased in July of 2015 when I signed up for DirecTV. I was also trying to get a home equity loan and I immediately got an alert on my phone from LifeLock that someone was checking my credit. I appreciated that even though I knew what it was. It was nice to know I have that security because I have several friends whose identities have been stolen. I would recommend LifeLock to my friends.

The LifeLock has been great and amazing for me because the agents were accurate at telling me and guiding me to what I needed to do or go next. If I had not purchased LifeLock, I wouldn't have known all the issues I had and known how to fix them without your amazing agents and help. Thank you.

Hi. Ever since I joined LifeLock they have been there for me protecting me. If call about problem they're with you. You don't have to wait. They will take care of it. Great. I love LifeLock.

LifeLock provides me with the piece of mind of knowing that someone other than myself are looking after me. They let me know by text and email when any activity is happening on my account.

I am legally separated and see that LifeLock does not protect me in the area of family members or wives opening credit cards on pre-approved credit cards (proof on household income only needed).

So far so good. It’s good to receive notices of activity and I'm certainly more aware since I've signed and started receiving information. I've just submitted for activity that is not mine so I'll get the opportunity to see if this service can live up to the advertisement.

Every time I get an alert or have questions, I pick up the phone and call. I call regarding the alerts and questions I have and everyone I talk to answers my questions to my satisfaction. Thank you for having knowledgeable, helpful employees.

I wanted to contact LifeLock and could not because there was no way made available to contact them. They have no way for a lot of things to be done because their system is no way in.

I have been very satisfied with LifeLock's protection of all of our information. It is so good to see that no breaches are found in your accounts when there are announcements made that large files have been broken into. It is also good to receive the checks on opening accounts when you open new account -- such as moving money from one banking institution to another.

Late afternoon I signed up for a credit card. When I returned from the mall there was a alert on my phone. Fast work! Thank you.

I received a call from LifeLock about a new account opened in my name. Thank you so much for the call. I did not open an account and LifeLock work with me and the company on a three-way call to help get this account closed. The LifeLock rep was wonderful (I would have had no idea what to do first). She walked me through every step of the way! I can't thank her enough for her help and understanding.

We have found LifeLock to be very timely to incidents concerning our situations. The messages have proven to be very accurate and have eliminated our concerns with each situation. Keep it up LifeLock!!!

I have experienced LifeLock protection through notification of monetary transactions that they deemed possibly illicit = NOT initiated by me. (I responded by affirming the validity of the transaction). I also appreciated the notification; "better safe, than sorry." Also, I would add, it is important to inform LIFELOCK of long-distance travel -- whether to another part of the country, or abroad (They need to know where they can expect to see transactions outside your normal locale -- and the timeframe).

Since I have been a member of LifeLock they have been on top of things. I feel secure with them. Thank you.

Even though I have not been a victim, LifeLock has kept me informed monthly. LifeLock notified me of two recent possible threats. It turned out that my identity had not been compromised in either situation. I am very pleased as a member. Good job.

Not having a BAD experience is the BEST experience one can have and we have not had a bad one!!!

I have had no problem with my experience.

I am very satisfied with the service and the prompt and accurate way the alerts are handled.

I have great peace of mind knowing my family is protected with LifeLock. I highly recommend them.

Receiving timely updates on security and credit status, provides my wife and I with assurance that LifeLock is monitoring our account. We received a call about a month ago, from one of your very professional employees, regarding a possible security breach. In discussing this, it was found to be a none issue. This prompt and efficient service, also gives further assurance that our account is being checked. The recent flag about T-Mobile, and having LifeLock respond to my e-mail regarding a question I had, was also very assuring. All of the above points to the great service your company provides.

The way things are going today the services of LifeLock can help you sleep at night. They have your back.

Lifelock has kept me informed of all suspicious activity on my accounts. I feel secure knowing they are watching over my financial well being. I check my status every time they send me an email alert. Thank you LifeLock. I would recommend your services to my family and friends.

I am relatively new to LifeLock, but I recently opened a store credit card in order to receive a discount on a large appliance purchase. I was contacted by LifeLock within an hour that activity was recorded on my credit report, and asked me to confirm or challenge the new credit charge. Additionally, LifeLock was offering better protection than the identity theft protection I had with my bank, and at a cheaper monthly fee. The million dollar protection is not offered by any other plan I know about. I feel comfortable having LifeLock.

We feel very safe with LifeLock.

Most recently I was notified via e-mail that someone attempted to open an account with T-Mobile. Probably fraudulent. And if I did not have LifeLock, my personal information and bank account may have been broken into. On other occasions, recently I was notified when I opened new accounts (change phone carrier to Verizon and bought a car). I so appreciate this service and the peace of mind it promotes in my life.

I have been with LifeLock several years. During that time I never had a problem with my credit. This indicates to me that LifeLock is on the job. Keep up the excellent work. Keep me safe.

Have had LifeLock for one year now and quite pleased. Appreciate e-mail notices for all going on with our banks. Plan for another year with LifeLock.

We have been with LifeLock a good number of years. Great customer support, and Proactive. We have been informed of 'potential' data breaches, as well as one old email address being compromised. Look no further. LifeLock is the real deal, especially in today's environment.

I'm satisfied with service so far. Thank you.

Love, love, love LifeLock! Particularly like the almost instantaneous response when a new card or account is opened. Have referred many friends and will continue to do so.

I've had no problems so far. Good news.

They've always done right by me. Staff willingly helpful.

I like everything about LifeLock ESP how they protect my identity. It gives me peace of mind and one less thing to worry about. I would recommend LifeLock to anyone. Thank you so much.

We have been LifeLock customers ever since our credit card company informed us that someone was using our account to make purchases overseas. We immediately signed up with LifeLock and haven't had any problems since. LifeLock has warned us about a black market group that had our information but with their close monitoring we never had any problems. With one company or the other being hacked almost every day, we feel very secure with LifeLock covering our backs. We are on a fixed income and LifeLock has a program to accommodate every budget and not break the bank. We will never be without LifeLock protection!

About a year ago, my personal information was obtained by someone who then proceeded to open new charge accounts in my name. LifeLock assisted me in resolving the whole matter without my having to pay any of the incurred charges.

I am satisfied with LifeLock and have not had any negative experiences at this time.

I greatly appreciate the rapidity of credit alerts when something questionable occurs. I appreciate the privilege of checking our credit scores. When I have had occasion to speak to a representative they have been helpful and professional. Thank you for your services.

I am very pleased because this person explained everything in detail. Definitely an asset to LifeLock. I hope to reach him again if I have any questions. Sorry, I don't remember his name. Excellent customer service.

I am impressed how LifeLock is monitoring my identity and giving me "peace of mind". Congratulations for the professionalism when calling the customers. I will always recommend LifeLock to relatives and friends.

I feel more relaxed knowing that LifeLock is watching my credit and social security.

I get frustrated adding and watching banks get successfully loaded into LifeLock only to get an alert they were unable to connect to a financial account a few days later.

I feel so much more secure knowing that Lifelock has my back. I was very insecure and worried about someone trying to steal my identity. However with Lifelock I am happy to say that they are very good at their job.

I was alerted 2 times in 2 days. Person looked them up and they were from the same business. I asked why and the person stated 1st time was for use of my SS#. The 2nd was for a credit check. Very satisfied.

Received an alert very quickly. :-) Very courteous & professional representative. I have only praise & admiration for your services. And Yes, I would recommend you to friends & relatives! My husband & I are both members. Over the years you have always provided the very best protection, that is why we will continue to count on you & remain very satisfied members!

I been with you for 8 or more years & won't be with any else so keep up with the good work.

Recently, Discover Card called me and advised my card number was being used by unknown people for purchases in 3 separate stores. We confirmed the purchases were not mine and the information was confirmed. The card was immediately cancelled and a new card was sent to me. I called LifeLock and they did not have any information on this. I am wondering why LifeLock did not know the card was being used by others and would appreciate an explanation. Regarding the rating, I am not dissatisfied with LifeLock but would appreciate an explanation. Thank you.

Just advising consumers to check which plan you get. Basic plan is okay, but if I open an account, which I have did, I never got any type of notification from Lifelock. I believe you need to pay more for this kind of service. I basically just get told monthly that there were no threats to my account.

LifeLock is very consistent in watching your account for any changes to your personal profile. If they notice any unusual information that defers from your profile, they advise you immediately for your follow-up. I recommend their service.

We've been members for at least 3 years and we are very pleased with LifeLock. In today's world it is unfortunately necessary to have some form of security for our credit. LifeLock has notified us a few times when it was necessary for our review. Either someone was inquiring into our credit, or possibly know a credit breach. I feel they do what we expect of them. I feel much safer having them watch my back.

Your help in keeping me notified has been very timely and accurate.

I love every time I sign up for credit somewhere within hours of them checking me I get a notice. So anyone else trying to do something would show up right away.

Very pleased with your service.

LifeLock is on top of my money matters. The slightest thing that looks out of the "norm" for my banking and credit card activity is picked up by them and I am notified immediately. They also let me know when a sex offender moves into my area, giving me the address, full name of the offender and to make sure no one is using my address. I would highly recommend LifeLock to anyone.

I am consistently advised on the status of my accounts. And if anything looks unusual, I get a call or a text to confirm what might be happening. I appreciate this service. Thank you.

I have been with LifeLock for 2 years. When I applied for a credit card they notified me right away. They wanted to know if it was me or some else trying to steal my identity. That made me very happy. They do their job! Which is to protect me! I would recommend LifeLock to my family and friends.

this kind of theft because the feds will not allow you access to the information. Your TV ad's fail to mention this.

If there is a problem, please alert me. There is a problem by texting NOT by email. I do not check my mail everyday. Just found the info about T-Mobile. Don't know how to handle the situation. I have not used this company. Hesitate to click on their website as instructed. Some company has been offering to fix my (not broken) computer. Right now, I don't even trust LifeLock.

Thankfully I haven't had a lot of interaction with LifeLock. But when I changed cell carriers I got a text and email from them right away. They seem to be on top of everything.

I rest easy knowing Lifelock is on the job protecting my assets. GOOD JOB!

LifeLock has notified me several times of changes in my account. So far they have not been because problems have occurred but it's great to see you are on top of things. Thank you.

The automatic reporting of attempts of hacking of use by unauthorized persons or business places is very good.

It's reassuring to know LifeLock is watching out for me. I would like to have a copy of the current contract/agreement with you that I have. Continue your great efforts.

I am very pleased and have been contacted for verification when there is a charge to one of my accounts that is out of the norm. Keep up the great work!

I depend on LifeLock to monitor my records and accounts. I am impressed with the quick response when a request is made by a company to review of my credit. LifeLock is always the first to let me know that someone is trying to open an account in my name. When I call in I am connected to a LifeLock customer service rep and they are always knowledgeable and professional. I am very pleased with this service.

Notification of a Problem - LifeLock notification is prompt and explicit.

Very pleased with the service provided. I appreciate their promptness in notifying me of a possible threat to my security.

I have had LifeLock for several years. A friend told me about it. I am glad she did. I also give LifeLock to my daughter as a gift. Every year. Before she had it her credit card was stolen and she had to pay for someone a mattress. Since we have had LifeLock we have had no problems with identity theft.

In the 1st yr there has been Help Already that has probably paid for the service. Their people have been Great! The several times I've been in contact w/ LifeLock have Always solved the problem or concern.

I lost my social security card and was monitored by Lifelock. All turned out well.

Very happy with LifeLock. My husband and I have been members for 5 yrs. When an issue comes up, LifeLock is quick to respond, they text us right away. Customer service is great. A happy member!

Having LifeLock is like having a Guardian Angel. Having been through the turmoil, frustration and harassment of Identity theft I am now feeling comfortable knowing I have the protection of LifeLock.

I lost money to scammers. One of them tried to open up an account in my name. LifeLock made sure that it did not go through. They put a flag on all three of my credit scores so they could see if was tried again. They are protecting me. They are doing an excellent job.

I love how y'all call within minutes of people checking my credit for my purchases re: new truck, phone contract renewal. I think this is the greatest service ever. Thank you so much. I feel very safe having this service.

I recently changed computer access carriers at home, the new company performed a credit check, LifeLock contacted me and asked if this was legitimate. I feel more confident now that I know LifeLock is constantly examining my finances.

I like that they check that I wrote the big check.

I have had excellent service from Lifelock protecting my ID, accounts information, such as account numbers, bank info, etc.

Received a call from customer service and was advised that a new card was applied for in my name. I was so pleased with the quick notification of the action by cust. serv. Do feel better with LifeLock on the job.

I am so pleased that credit applications are screened so quickly.

I like the way you alert me right away, when any change...

I applied for charge. About 1 hour later there was an alert sent "Someone is trying to open charge in your name. Thank you." It was me. Good to know they are on top of everything. I will never cancel them.

Have been informed fast of anyone trying to use our personal information...We feel very comfortable about nothing happening. We have also asked a lot of questions and the answers have been very informative. I and my wife have learned a lot. I am very comfortable using LifeLock and would recommend to anyone.

They let you know when there is a problem.

I was most disappointed by the amount of time and energy I had to spend on the phone including the reading of emails that seemed to be never ending. I spoke to 7 representatives 3 of which were supervisors. I am hopeful that the issue is now resolved. Would I still recommend the company? YES, I believe I would. Despite the confusion and aggravation, I TRULY believe the company and staff were very committed to helping me to resolve the issue. No one was ever rude, or annoyed with me. No one hung up on me or tried to deceive me. I believe the staff were genuine in helping me to "fix" the problem. Everyone was consistently pleasant. I felt like I was being taken care of.

Applied for a credit card and within several hours I was contacted by LifeLock. I verified with the representative that I had applied for a credit card. I thanked him for the quick response and his professional manner that he conducted himself. I am very impressed with Lifelock.

If breaches occur, I am notified immediately. When things are good, I am notified of that too. I trust LifeLock.

They are very helpful and prompt in alerting you on things going.

LifeLock notified us immediately regarding a new credit card and a new checking account opened in my husband's name. LifeLock requested we verify the activity or contact them immediately. The warning and verification request was sent to us within 6 hours of the applications. We are so relieved that LifeLock monitors our information for fraudulent transactions that could cause us great financial harm. We have recommended LifeLock to our friends and family.

LifeLock gives me peace of mind as I use my credit any place or online.

I think LifeLock is very good. On two occasions when there were two problems with my card I was notified immediately and was able to tell LifeLock I had incurred the problem with my card. It makes you feel secure knowing they are there for you.

Recently I succumbed to the pressures of clerks asking me if I wanted a discount card. After I agreed and processed I learned it was a credit card account offering discounts off your use. LifeLock was right there afterwards ensuring I knew what I had and kept secure and safe.

I recently cancelled my LIfeLock membership. Then every single night I slept fitfully because I didn't have your back-up, should something go wrong. I called two weeks later and reinstated my membership. Had to do it. I'm so glad.

LifeLock is one service I pay for and hope I never have to hear from but those few times that you did contact me, for obvious reasons that you exist, I was certainly happy you were there! Thanks again for supplying a dependable and affordable 'comfort zone'.

Very pleased with the way LifeLock watches my accounts. I have recommend them to friends.

I have only been with LifeLock for a short time but it has been very helpful to me so far. It alerts me to potential hazards to my finances and identity. Great job so far.

LifeLock has been on top of all matters concerning my account. They keep me informed. I'm very pleased.

Upon changing an account at my local bank I was pleased to find an email from LifeLock upon my return home that they wanted confirmation that it was myself that had made the change. I feel very secure with the knowledge that they are looking out for my welfare.

Always pleasant to deal with.

LifeLock is excellent in alerting you about sex offenders, credit card fraud, etc. I would definitely recommend LifeLock. They definitely protect your identity.

Someone had applied for credit and the last two digits of their social security number were transposed when input. The incorrectly entered number was mine. LifeLock notified me immediately of the problem and worked with me for a quick resolution.

Since I've been a member, I've felt secure with my financial status. There have been alerts issues that LifeLock has kept me up-to-date on, suggestions for continued safety and a consistency that I have enjoyed.

Highly I recommended for protection in all fields.

I have had a problem with my primary bank being listed twice with the result that my checks appear two times in every report. I have no idea which of the items is correct and which is the duplicate, so I don't know how to mark each item. A representative of LifeLock showed me by telephone how to delete one of the bank entries, but I didn't write the info down and nothing has ever changed. PLEASE HELP ME!!!!!!

I have had LifeLock for a number of years. I have recommended this service to 2 friends. With so much theft of credit cards, online hacked accounts. It gives me peace of mind that if something like this would happen to us we have the protection to help us and stand behind their product. As careful we are while using credit cards in stores along with our internet use it can happen.

When I applied for a new credit card, I got a call from LifeLock to verify it was me applying. Good looking out!

One of the best services to protect your identity, your credit. I have been a member for several years, and my satisfaction is 100%! I recommend LifeLock to everybody. Thank you for being there for me!

Thanks so much for the great customer service. This month I needed to make an adjustment in paying the annual fee. Your customer service representatives were terrific.

I am very happy with the work of the Life Alert.

Glad that I never have used. It is nice to know they are there if needed.

I am all for anything that keeps me from having my accounts compromised.

I have especially liked the notifications when I opened a new account with Sears. LifeLock sent an E-mail and it assured me that if anybody would try to open an account in my name I would know about it immediately. I like the updates that are sent out and also the Data Breach notifications. All in all a very good impression of the company and happy with your service.

It is without saying a very traumatic situation when it comes to someone stealing your life. LIFELOCK WAS A BLESSING. It was without a doubt the smartest thing we did by joining LifeLock otherwise the situation could have even escalated even worse. All we have to say is thank you LifeLock for taking care of us.

They were great. Very professional. Very fast in identifying the issue and solving the problem.

When my husband had Federal Income Tax I.D. Theft we decided we needed help with I.D. protection. We signed up with LifeLock. Some months later I got 3 fast text messages from them saying they detected my I.D. had been compromised. Using the security features they have in place, they walked me through what I needed to do and what they could do for me. It was so helpful to know they specialize in this 24/7 and they know how to be a major help. Long story short, they had a specialist work with me through the various attempted fraud account openings to get them closed and get a 7 yr. fraud alert on my credit ratings. I kept a binder of all printed out emails and postal mailings concerning the I.D. Theft and LifeLock's being there for me, 24/7. They are one of the best investments we've ever made.

As of this writing they appear to be providing the service we are purchasing.

Started slow. Finished strong. Had some of my friends sign up.

So far so good. For me, it is just knowing I have an extra set of eyes monitoring my information. I watch all of my statements closely myself, but knowing LifeLock is there for support is reassuring.

I like the fact that you let me know each month when nothing was out of line. However, one time recently there was a breach of privacy encountered. I placed a call immediately to be reassured that it was with Blue Cross Blue Shield but on the East coast. I had not dealt with that company ever and was admonished also not to do so.

Since I joined LifeLock, I feel safe with all of bad stories you hear about people. It is informative on many subjects. Anytime I have a question, customer service always tries their best to help answer my concerns. I recommend LifeLock.

Thanks for your service and calling when anything seems different, that relieving to me.

A text alert from Lifelock told me that my social security number was used to open a Sprint account. I called the Lifelock team and a member called Sprint to check on this. My number appeared when numbers were transposed by mistake.

LifeLock is everything it is advertised to be. It has contacted me numerous times (gratefully) about identity theft attempted, predators in the locality (which I have shared with friends living in the vicinity listed). I am glad to have it.

The e-mails I receive from LifeLock have a subject listed, but the body of it is nothing but gibberish. I complained of this to the representative at LifeLock that I was speaking to and she was to look into it. But I've heard nothing further.

LifeLock is fantastic. On a few purchases and applying for a new credit card, I received a phone call or saw it in my email that activity was not normal. After talking with the tech person, I verified that the transactions were made by me. GOOD LOOKING OUT. THANKS.

I am not always by my computer, so when I receive a text message that I have an alert on my account, I can instantly call LifeLock and they will explain the reason for the alert to me. The customer service associates are always friendly and more than happy to assist me in every way. I appreciate receiving the emails regarding my account but I always have my phone with me and receiving instant texting particularly if it is a situation that needs my immediate attention is great relief and give me a tremendous amount of security.

Help to contact creditors. The service is important to me as it resolves problems - a very valuable asset when your problems get overwhelming.

I recently opened an in-store charge account to take advantage of a sale. I opened the account, used the card, and within about fifteen minutes received a call from LifeLock to verify my actions. I was very pleased with this timely coverage of my activities, ensuring that a fictitious account was not being opened and used in my name. Thank you LifeLock.

I am the most pleased I can be with the speed with which LIFELOCK caught the beginning of my identity being stolen. From the day LIFELOCK informed me that my identity had been stolen and took over the investigation it took less than a week for everything to be settled. I felt great relief knowing someone was there to help me through this situation. I am telling everyone I talk to about the great service and value I have with LIFELOCK. Everyone needs this service to protect their identity.

We are very careful with our financial and personal information. LifeLock has given us an added level of protection, security and general peace of mind. We appreciate the notifications relating to activities concerning our credit card and bank activities and about "bad actors" in our geographical area. LifeLock has kept us safe!

LifeLock sent me a notice asking that I verified that I was aware that new accounts were being opened in my name. I did not open any accounts and LifeLock assisted me in having the companies not open the accounts. They also made me aware that I should put a fraud alert on file with the three major ratings companies. In this way, I will be contacted if someone tries to open a account using my identity. I was very pleased with their assistance in preventing my identity from being used by someone other than myself.

Since joining LifeLock, I have had only one instance of someone using my personal information but LifeLock notified me promptly and made it so easy to provide information stating that I was not the person who submitted the information. I feel much safer having LifeLock protecting me!

Lifelock immediately notified me when I opened a credit card account.

Information sent has been most helpful and comforting.

BETTER TO BE SAFE RATHER THAN SORRY IN THIS DAY & AGE. This is indeed an outstanding service that "everyone" should have for protection.

As a new member of your service I am very happy with the service you provide. I do feel safer knowing that you are there to prevent a breach in the safety of my finances. Although I do know that there is always the possibility that some hacker can do so. Your Company makes it harder to do and makes me feel more secure. Thank you.

So far I'm perfectly satisfied with LifeLock and so is my husband William.

Since I joined LifeLock, I have peace of mind knowing that they are monitoring my financial security. I appreciate their honesty in explaining when it is appropriate to contact the Credit Reporting agencies to ensure that I am fully protected.

Any time I have opened a new credit card, home equity loan, or bank account, Lifelock has contacted me within 24 hours to make sure it was really me. They're right on top of watching my personal data.

I recently found out I have fraud on my credit card and when I tried to contact Lifelock to ask questions on this issue, I was unable to get through on the phone due high volume phone calls. Waited twice for 10 minutes, not answer.

I always have quick answer when I call LifeLock and now I am getting to trust them to protect my identity in the future.

I am very Happy with your service. I am not so worried about fraud anymore. I feel safer now. With everything going on nowadays you get scared about somebody stealing your hard earned money.

I have been very impressed by the service I have received through LifeLock. Sincerely, I would not wish identity theft on my worst enemy. LifeLock gave me a sense of direction and a plan of action when I was drowning in the fear associated with the heinous crime of fraud. Their associates truly had compassion, and at the same time, were extremely professional and capable. I was involved in 3-way phone conferences and received sound info. Very pleased!

When opening an account, a phone call or notice on my computer follows very quickly. Fast reply!

I've noted that the monthly credit score shows scores from April of this year. The only score that seems to be updated is the Transunion score and it shows that my score went down in August. I contacted Transunion but they could not tell me why.

I am very pleased to be contacted by phone and internet, but especially by phone or mail of potential threats. Your company is very prompt and polite in resolving problems. Thank you.