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Puppyfind.com Reviews

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    How do I know I can trust these reviews about PuppyFind.com?
    • 4,464,082 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceSales & MarketingPrice

    Reviewed March 17, 2024

    I found a breeder on this site February 2024, the breeder lied about the condition of the dog after I paid for him. She told me since he was not neutered he would be in diapers 24 seven and would have to be in an X pen. I am not a breeder. I am a pet mom. I gave her $500 extra to have him neutered for me, and then she kept adding on additional cost because apparently he had a lot of retained baby teeth. It went on and on, and I realized this probably was not a good fit for me.

    Fortunately, she thought the same thing and I have this in writing, but then decided to block me and keep every penny of my $2700. I told her she could keep the $500 deposit even though this was never discussed. She sent me a message confirming she’d rather not sell me the dog and that she would be returning my $2200 as I sent her $2700 in three payments on Zelle February 14 and March 1. Then she decided not to give me any of my money back. Said something rude to me and blocked me. I reported this to Puppy Find even showed them the messages from her. My Zelle payments and her saying, she owed me the money back. They have done nothing, and are still letting this woman advertise and scam more people. Please don’t trust this site or Imperial Shih Tzu’s Lee Overstreet is the breeder in Houston Texas. Buyer beware.

    Puppyfind.com
    Puppyfind.com
    Pinned

    I'm sorry to hear about your experience with the breeder. Puppies.com is a bulletin board service and we do not get involved in the transactions outside of the website. Since you made payments through Zelle, you should contact their customer support.They may be able to assist you in recouping your money. You may also want to consider pursuing legal action if the breeder is not cooperating. Leaving a review on the seller's account may also compel them to resolve the issue. Puppies.com Support

    Reviewed March 20, 2023

    I recently purchased a puppy on this site. Everything on my review is 100% fact with evidence. I received a dog that was extremely underweight and with worms. I don’t blame the company, I blame the breeder. The breeder turns around and blames the person that shipped the dog and me by stating I’m a liar, I’m crazy and have mental health issues. This is completely unacceptable. I reported the review and Puppies.com support stated they found no issues with the breeder calling me names. So here I am, warning you. If you are thinking of getting an account here either as a buyer or seller, don’t. Take your hard earned money elsewhere where you will not be treated with disrespect.

    Puppyfind.com
    Puppyfind.com
    Pinned

    Hello,

    Puppies.com does not condone cyber bullying. Our last correspondence with you stated we were requesting that the seller update their response in regards to the phrase in question.

    If you have additional questions on testimonials please contact us at support@puppies.com.

    Puppies.com Support

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      Customer ServicePriceOnline & App

      Reviewed March 8, 2023

      I've been a paid subscription member of Puppyfind.com since 2011. Initially I was very happy. Recently, I found out that I could not access my account. I looked around the internet and finally found a contact form, which I promptly filled out and sent to Puppyfind. Every time I tried to log into the site, I was given a "forbidden 404" page. After sending in the form, Puppyfind wrote back the next day, apologizing for the problem, and said they would fix it. The site was fixed for 1 whole day. I should have cancelled my subscription then and there, but I "trusted" the problem was fixed. The day after I was able to log on again, I went to post a puppy and ended up on a "forbidden 403" page. I wrote again, this time there was no response. 3 days in a row I wrote. Still no response AND they charged me $19.99 monthly for the account, recently! I'm hoping to get some response from Puppyfind on this matter. My next stop is the BBB.

      Puppyfind.com
      Puppyfind.com
      Pinned

      Hello, ​The 403 Error is caused by using an IP masking service (like a VPN, etc), some plug-ins or antivirus software (such as Norton and Avast), so if you're running this type of software, I recommend reviewing the software's settings in order to whitelist Puppies.com and/or disable location masking services. This should correct the problem. Our Contact button is at the bottom of the website Puppies.com and our support address is support@puppies.com. Puppies.com Support

      Reviewed March 24, 2022

      This company found a way to overcharge getting scammed. As a buyer and seller, I do not feel safe with them at all. I’ve gotten scammed as a breeder and what do they do? Keep my money and ban me. Instead of protecting breeders by allowing blocking. They take that as abuse, and it isn’t fair. Stay far away! Nothing has changed.

      Puppyfind.com
      Puppyfind.com
      Pinned

      Hello,

      Please provide the email on your account and I will look into the situation. You can also contact us at support@puppies.com for assistance.

      Puppies.com Support

      Customer Service

      Reviewed March 1, 2022

      I cannot sign in to utilize services that are paid and current. This service changed without proper notice, and does not allow access that was required for access. I have tried in vain to contact their support and continue to receive automated response. No way to delete account.

      Puppyfind.com
      Puppyfind.com
      Pinned

      Hello,

      We are sorry you are having issues accessing your account. We sent out several email notices to our members notifying of the website update that would happen. It looks like from your photos that you just need to fill out the starred sections for your profile and then you will gain access to your account. If you want to provide your email I will assist you in getting past that page if you do not want to fill it out. Puppies.com Support

      Sales & Marketing

      Reviewed Jan. 19, 2022

      If you are a seller of a puppy you need to be aware that PuppyFind.com allows anyone to post a review about you. If you disagree with what is being said about you, you can request the review to be removed, but it is totally at the discretion of Puppyfind.com whether the review remains. Unsubstantiated remarks about you and your business may remain whether you agree or not. Puppyfind.com does not require authenticated documentation from a veterinarian for someone to post a review claiming medical problems with a puppy you have sold.

      If you are unlucky, you may get a purchaser who is dishonest and your reputation may be at stake even though you are a top notch breeder that has exceptional puppies. Most of the bad reviews about puppyfind.com are from people who have been scammed, which we all regret and would like to stop, but you could be the victim of a reverse scam. That is where a purchaser holds your reputation hostage to try to get you to refund money.

      Puppyfind.com
      Puppyfind.com
      Pinned

      Hello,

      We do allow sellers to dispute reviews they feel are invalid, but if the buyer provides supporting documentation for the statements in the review then it may be reinstated. We do require vet documentation for statements regarding any medical issue or illness.

      If you have additional questions regarding the disputed review process please contact us at support@puppyfind.com.

      PuppyFind.com Support

      Customer ServiceSales & MarketingPrice

      Reviewed Jan. 5, 2022

      In late November, 2021, I was already tired of posting legitimate ads about my puppies being rehomed due to my living situation. In total of about seven posts being flagged within less than an hour at every time I post each ad, I felt really defeated. Due to the fact that I have a deadly to work with, I was so desperate for something better and unbiased. I started looking for company websites that will help meet me halfway. And that's when I stumbled upon Puppyfind.com.

      At first I hesitated because I didn’t want to pay for subscriptions but because I was desperate, I had to. I signed up with the free option but that didn’t get me any results until I finally subscribed. I signed up for the monthly charge of $19.00 and I have to say that it’s the best decision that I had ever made. I started to receive emails and texts about the puppies but not all of them were legit requests. Some of the emails and texts that I got were scams and as anxious as I was, I responded anyway with cautions. I also contacted puppyfind.com about the scam emails and did a little research myself.

      Overall, not only puppyfind.com helped me with the scam emails but also helped rehome my five puppies faster than I could ever imagine. I rehomed my puppies in less than 30 days and that alone is a cost that repaid itself 100 times for the initial cost of the subscription. If you are looking for a company or website that will deliver what they actually promise, take from my experience. I am a real person writing a real experience about a real company and website that delivers what it promises. Try puppyfind.com and you’ll have your own story to tell. I am not getting paid to write this. I honestly am so very grateful to have had work with puppyfind.com because I got what I have wanted and that alone is a service fulfilled in itself. Thank you Puppyfind.com for all your support throughout my experiences with your great and awesome services. BMoringStar

      StaffProcess

      Reviewed Nov. 29, 2021

      I looked at several breeders online and find "Rocky" nearby in Chesapeake Virginia. Called the number listed and made arrangements to strike up the deal. Very smooth process and these folks are excellent to deal with. The dog is very healthy and lovable. I would recommend them to anyone.

      Customer ServiceStaff

      Reviewed Oct. 27, 2021

      Madison Wisconsin lab breeder lied about address, city, photos, registration, time frame, took my deposit, dogs were NOT actual, and told me as a woman to come alone in the middle of nowhere. I refused. He was extremely rude to me on the phone. He had another negative review. He talked to down about other breeders. He said his dogs and constantly used that phrase..." His dogs". His wife used to work at a Petco or something or another and now opened her own dog grooming business. They have a rap sheet on Wisconsin circuit Court Access after I looked up the names of the owners. They've had charges filed against them.

      They posted photos of dogs stating they were the puppies to be sold. This was a lie. They also stated they were a business in Madison. Another lie as they are located in Barneveld. They demanded a deposit upfront and then insulted me and other people without provocation and then told me I would get a different dog for $2,000 and then told me as a single woman to come alone in the middle of nowhere to some barn. Lost my money and there's no way that I am driving out in the middle of nowhere as a single woman alone and to become another woman killed responding to a Craigslist ad which this was except on Puppy Find.

      How are you allowing these people to exist? I can understand breeders being specific about what they do but this person talked poorly about the AKC, talked poorly about other breeders, lied about their vocation, their location, Left the dogs home alone and the puppies alone while they travel to drive to California.... Pure insanity. Is this what Wisconsin has to offer for dog breeders? You don't tell a woman to come alone. How dare you. I never got my money back.

      Puppyfind.com
      Puppyfind.com
      Pinned

      Hello, It's unfortunate that you did not have a good experience with that seller. If you feel the dogs are not being well taken care of please contact the local authorities so they can visit the site and take further action if necessary. PuppyFind.com is a bulletin board service so you do have to be careful. We do offer Buyer Tips on every listing. Hopefully you can dispute your payment through the avenue that you paid to get your money back. PuppyFind.com Support

      Customer ServiceStaff

      Reviewed Oct. 13, 2021

      Great communication with the admin to member. Email information keeps you connected with prospective buyers and a weekly report to summarize your activity. The capability to show multiple photos, easy listing with the security code after each edit and addition.

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      Puppyfind.com Company Information

      Company Name:
      PuppyFind.com
      Website:
      www.puppyfind.com