Littermaid Reviews

My Littermaid Mega litter box worked well for about 15 months, then stopped. The rake stopped at the receptacle. I turned it off and on, heard a click, but no movement. Finally, I disconnected the transformer, put 8 D batteries in it, and it works again. I noticed a number of complaints were similar to mine. I am planning on taking the transformer to Radio Shack to find a replacement as I think this is the problem.

We bought Littermaid auto-maid litter box and one month later it no longer works. It was $99.99 -- that's a lot of money to spend on a cat box so you would think it would work longer then a month. We tried to call the service number given on the box for assistance and it says this number has been disconnected and is no longer available and that no information is available. My wife is pregnant and can't touch cat litter or cat waste and that's why we bought it. Now we are back to scooping the poop again.

I have 2 spoiled cats very much used to this thing. One is starting to tear up the house and he is 3 times older than the cat box is. I'm not just out the 200 bucks for the first Littermaid, I have to replace it ASAP or replace everything else. I can't be home every time he needs to use the cat box!

I wasn't surprised to see the numerous complaints about this product as we are on our 4th unit in 15 months. For the first 90 days, it works perfectly. Then, as others have written, the unit would stop raking on its own. We would need to manually move the ON button to OFF to reset it. Calling Littermaid to complain got us nowhere and rather than waiting the 8-12 weeks to receive a replacement, we continue to return them to the retail store for a new one. We have two sets of friends that do the same. It's a great product - too bad the manufacturer can't perfect it.

We called Littermaid and they said that without the sales receipt that there was nothing that they could do. We tried to explain that it was a gift and the receipt was not available. We enjoyed the Littermaid so much that for Christmas last year, I bought my daughter another Littermaid that was supposed to have the new and improved/stronger motor installed. Well the unit worked for about 6 months and now the electric eye for indicating when a cat has visited the cat box is not operating, which causes the rake not to move at all, unless you manually turn the unit off and then back on again, thus negating the term "automatic."

I purchased a LitterMaid self-cleaning litter box at a local Complete Pet Mart in April of 1998. I paid $149.95 for the unit at the time of purchase.

I purchased a LitterMaid Mega Deluxe in July. After about a month, it failed to sense when a cat had used the box and would only run if it was turned off and then on again. LitterMaid replaced the unit but only after waiting for 6 weeks because it was "out of stock and on backorder".

Well, only two weeks after I had the BRAND NEW cat litter box, IT ENDS UP DOING THE SAME THING THE OTHER LITTER BOX DID -- it acts like it has a short or something in it. I have checked the outlet in my wall and it's fine. On the actual litter box where the plug in is, if you push on it it will start but then when the rake gets to the top of the litter box it stops and you have to push it in, again, to get it to complete the cycle! I don't have time to do that every five minutes and that is the whole purpose of the automatic litter box, to do it automatically. This is unbelievable.

We had the first Littermaid for about six months, then it failed. It took about three months to finally get the second one. Two weeks later it has failed. I would love to have one but I would like one that works.

We purchased a Littemaid at the Pet Expo in Sacramento on 10/24/98. It was to be sent to us in 2 wks along with the tent that goes with it. We had to call, long distance because their 800 number reps would not help us. They did not send the Littermaid until 11/13/98 when we called them again.