Healthy Paws Pet Insurance & Foundation

Amazing Service: Exceptional customer service is often a critical factor in the success of any insurance provider, and it seems that Healthy Paws has excelled in this regard. They likely have a responsive and helpful customer support team that is readily available to assist with any questions or concerns you may have had. This aspect of their service can greatly contribute to your overall satisfaction.

This is the first time I have ever had pet insurance. I’ve had dogs my entire adulthood. I now have three active purebred dogs ranging in age from three to down to nine months. All of my dogs have been adopted or fostered. For some reason after I adopted second one, when the veterinarian asked me if I had pet insurance, and I said, no, I went home and started researching. All of my other dogs have been quiet toy breeds, but these three are pretty wild and crazy. I always thought pet insurance was kind of a waste of money to be honest. I had heard some stories in which pet insurance just didn’t really pay anything or that there was a huge deductible, etc. When I got home from the vet, I started doing some research and landed on Healthy Paws Pet Insurance because of the deductible, premiums and no lifetime maximums.

Boudreaux, 3 1/2 years old, is our 5th golden retriever over the past 40 years. We never purchased pet insurance before this one. The reason, our previous golden developed Osteosarcoma at age 8 and required hospitalization and an amputation - very expensive and heartbreaking. He died 6 months later - way too young. We got Boudreaux as a pup and signed him up for Healthy Paws Pet Insurance. When he was about 4 months old, he developed a bowel obstruction from eating kelp during a trip to the beach. He required emergency surgery which saved his life. The Healthy Paws online claim process was efficient and clearly delineated. Just 3 weeks ago he became lethargic and developed a fever.

After having Healthy paws for 5 years without much of a need for them, my dog began having spinal issues and IVDD surgery twice which I was billed $9k each time! The first time expensing it to Healthy Paws was a little bit of an effort since they do need the official full historical report from your vet before paying anything out. However, the second time was seamless--I had made 5 easy claims up to the point of the surgery and they quickly paid me out each time, all they need is the official invoices.

I am so grateful to have chosen Healthy Paws as my dog's insurance policy company. My dog started to limp at a very young age and a few months after extensive imaging was diagnosed with Elbow Dysplasia and needed to get surgery. Healthy Paws and their customer service was and continues to be absolutely impeccable. They always review the claims within 2-3 days, keep you updated with every step of the process, and will let you know once the claim has been reviewed and completed.

Cost, coverage and ease of the claims process warrants nothing less than 5 out of 5 stars. I've been with Healthy Paws for about 5 years and have filed a few claims. I am extremely impressed with how simple it is to file a claim and how quickly claims are processed and finalized. I highly recommend Healthy Paws without reservation.

My dog tore both of his ACLs, one in the spring and then the other shortly thereafter in the early fall. Both times I simply uploaded the invoice from the surgeon to the Healthy Paws website and then received a reimbursement check in less than a week. It's an expensive surgery, especially to have twice, and I'm so glad I chose to get pet insurance and chose this company.

Our neighbor's invaluable suggestion led us to Healthy Paws as we embarked on the journey of bringing home our beloved Havanese puppy, who has now blossomed into a vibrant 2 1/2-year-old. From the outset, the experience with Healthy Paws has been nothing short of exceptional. The process of submitting claims online has been remarkably seamless, a far cry from the complexities we've encountered with other pet insurance providers in the past. The efficiency of their communication and the swiftness of reimbursement have consistently left us pleasantly surprised.

I have dealt with multiple human and pet insurance companies in my lifetime and none have been as easy to deal with as Healthy Paws. The claims submission process is incredibly streamlined, the turnaround time for reimbursement is quick, and it is easy to access benefits. Other companies put up many barriers to accessing benefits, so it is much appreciated to not have to deal with that while also caring for a sick pet.

I signed up for Healthy Paws a couple months ago after reading about a cat having surgery after eating hair bands and commentor suggested Healthy Paws. Two weeks ago we had to rush my sweet cat to the ER because he was having trouble breathing. Turns out he is suffering from hypertrophic cardiomyopathy. Since then he has had to be hospitalized 5 times while we work to figure out what is causing it and get his medications right. He is finally beginning to get better. We would not have been able to afford the treatment he is getting if it were not for Healthy Paws. Submitting a claim is simple and processing the claim is quick. Payment is also issued quickly. They even have direct deposit. Several coworkers have asked me about Healthy Paws for their pets. I could not recommend them enough.