PetMeds Reviews

PetMeds assured me that it could be shipped to Canada. The only thing was that because it's a controlled substance, they would have to verify the prescription over the phone with the vet. A written and faxed prescription would not be good enough. I went ahead and got pre-approval from my vet that he would verify the prescription for me over the phone, so this product could be ordered. Finally, after doing all this, I set out to open the account. They require a lot of personal information, including my credit card number to open an account (information I am not comfortable giving online), but the meds were half the price I pay at the vet so I opened the account.

Next, I went to order the meds, only to have a popup come up saying the medication had been removed from my cart because it's one that can't be shipped to my location! I emailed the company, again! I asked them why I could not order this since I emailed before I opened the account, making sure this particular medication could be shipped to me. The answer I got was "Yes, no problem." I got an answer from them the following day asking me to call them at their 1-800 number and they would put the order through personally, and that they indeed ship that medication to my address. So, I called them this morning and was told by a very nice operator that the medication could not be shipped to me because it was a controlled substance.

I told her all I had went through before opening the account and that I was assured twice by email that it could be shipped to me if I call them personally. She apologized and that was it. I was so upset by this because it took a lot of work to get all this arranged with my vet, only to be lied to by PetMeds over and over again. My advice to anyone is stay away from this company. They lie, lie and lie so I would not be surprised if their meds are the cheap crap that come from Mexico and other places like that.

Personally, since my veterinary doctor is really far away and if I cannot make it out there, it's a great alternative for heartworm medicine. I would rather give my money to my veterinary doctor. But as my best bud started going downhill in his 12th year, we ran into a 2-year period of time going to the veterinary clinic all the time and dealt with very expensive medication for chronic cystitis and arthritis medication. The arthritis medicine along with antibiotics and veterinary doctor's bills were putting me in the poor house.

The 1800-PetMeds saved me almost $60 every 6 weeks on that medication alone, combined with a coupon every time. My coupons worked. We're from $7 to $10. So, that increased my savings even more. Again, I prefer small business, since I have to support myself, during that period of time I needed them. Now that I've got just a young puppy in my life. I get not so much, but I'm glad they are there.

This company misleads the average pet owner consumer into thinking veterinarians are just trying to make money off heartworm medications and devalues the importance of an annual physical exam for pets and annual heartworm testing.

Most consumers are also unaware that there have been lawsuits against them. This is not propoganda from the veterinary field, it is true.

At least I was able to cancel my so called, enrollment in these two bogus lame companies.

I would have been charged on the credit card I used to purchas the Petmed items, by both of these "clubs" if I had not read the fine print, found their sites and cancelled the enrollments. I will be watching my credit card statements very carefully from now on...also this can happen from ordering items off TV 800#s...once you give anyone on the phone or internet your credit card number and security number on the back, they can charge anything they want..if you are careful and "notice" it, then it is on your head, time, annoyance etc.. to correct it, stop it...

If this isn't addressed..many online users will BE FORCED to BOYCOTT any online purchases just to be safe..too bad. I had thought highly of petmeds.org and heard good things about them, getting greedy and allowing sketchy companies/service clubs to have acces to YOUR customer is not a good business practice EVER.

There is logic in this system when one considers that PetMed sells their merchandise at a substantially lower price than most pharmacies. However, you get what you paid for, and few veterinarians are authorizing prescriptions through PetMed anymore due to their grave errors.

It is easy to assume that veterinarians do not like these online pharmacies, PetMed in particular, because they sell medications at cut rate prices. However, PetMed places no guarantee on their product, and using them has been known to pose a great danger to many pets.

My thoughts are that even if there was a box that I may have checked somewhere that had to do with signing up for this $72 service, it must have been so small that it was overlooked. I usually read things carefully, so this came to my surprise. I'd like to warn other people who use Petmeds.com to check their bills and make sure they didn't "accidentally" sign up for the Travel Values Plus service too. I don't like the fact that if I would not have been carefully checking over my debit card statements, they probably would have gotten away with taking my $72.