Woot

I tried to exchange my order after 5 hours of ordering it. Their customer service picked up the phone twice and didn't say a word and stayed on the line for a long time. I didn't want my money back I just wanted to buy something that cost a little bit more money and they wouldn't allow me to. So I emailed them with still no results in time but to tell me it was sent out. So the next day when I saw what I really wanted to buy up had already went up $25 higher.

Didn't show up with proper cable and touch screen freezes on all programs and now that I have Apple pencil it lags and doesn't work on screen in places then might catch up or freeze. When I bought nothing was said about it being refurbished.

1st I opened my iPad mini and was sent no power cord or plug which was stated in writing that it would be sent with it. 2nd all four corners were dented and tons of scratches all over the back. 3rd I ordered an iPad four mini that was stated it had Wi-Fi and cellular and when I went to add cellular data to it it had no cellular option

I purchased a drone from Woot. Half of the items was not included. One of the item was the cord to connect the battery to the battery charger. Therefore I am unable to charge the battery. Numerous other items were also missing from the package. I have sent messages on numerous occasions to Woot and Windsor Global Warranty and has been ignored on each occasion. This company with the total scam.

What a scam Woot is now. I started using woot in 2006 way before Amazon owned it. It was great back then with actual deals. Now its just Amazon rejects with 0 customer service. You handle everything through email with someone overseas. You have to wait days for a response to find out they totally misunderstood the point of your email, only to have this go back and fourth with no resolution and no way to escalate to someone that will put some effort into the issue. This is where Woot and Amazon do not line up. I have never had an issue with an Amazon return.

The company sells merchandise with "international warranties" so the manufacturer will not warranty it. Beware. Without actually contacting the seller, it is impossible to know this from the Amazon listing. In my opinion, this is intentional. You might save a few dollars but you risk losing your entire purchase price after 30-90 days. Like MANY other customers the Sony (Sony!) headphones I purchased died shortly after the 90 day warranty expired. Neither Sony nor Woot would help. Way to go Sony. Way to go Amazon!

I bought an iphone 7 which stopped working outside of the 30 days return window due to a known issue: https://support.apple.com/iphone-7-no-service. Apple will not honor the repair since the "refurbished" phone's original sale date is older than 4 years. This makes their "long-lived" phone as useless as a cell phone as Woot is as a service. I will never use woot again, since it is obviously a scam to unload defective equipment.

Received item damaged by shipper. Initiated a return immediately. Their return policy states an item can be returned within 30 days. They will not supply me with a return shipping label to cover cost. I have sent them pictures of the damages. I have called their customer service and spoke with a rep. As soon as I give them the order number they tell me it's an Amazon order number and even though they are owned by Amazon they can't help me with a shipping label. Catch 22. Stay away from Woot.

On December 1, 2020, I purchased Sunjoy A601006600 Audrey 60-Quart Rolling Cooler Cart, Black for my granddaughter for Christmas. When we opened the box today it wasn't what I ordered. It is a blue canvas wagon which I don't believe is worth what I paid. I'm seriously upset over this. I feel like I got ripped off. After all this was a Christmas present and it was embarrassing! Was this a bait and switch item. This is so wrong! The offer of $10.00 was a slap in the face!!!

I ordered a couple of T-shirts that were small. I reached out to Woot and they responded very quickly. I order everything online and I have dealt with many different companies. I rate Woot customer service as one of the best.