Woot

Woot sold me an 85 inch bricked TV. It powers up, it just doesn't work. So I called amazon within 6 hours of receiving the TV. Amazon sent me to Woot. Woot offered some cursory platitudes and asked me what they could do solve the problem. I asked what I should do. They walked me through a reset, which didn't work. "What should I do next," I asked. "What would you like to do," they asked. Since I'm not an electrical engineer or an IT person, I asked for a replacement TV and $350 as this is what the tv mounting contractor would charge to unmount this one and remount the replacement. Woot told me no on both counts. This took another 5 messages. It takes Woot 24 hours to respond to each message. So Woot wasted 5 days of my time.

I recently bought a Samsung Smartwatch Classic 46mm LTE from Woot. The watch was advertised as NEW. However, after using it for about a couple of months, I noticed that the watch’s battery performance was unacceptable; I had to recharge twice or three times a day. So I called Samsung Support. After checking the IMEI, I was informed that the watch does not qualify for the 1 year manufacturer’s warranty. When I contacted Woot Customer Support with this information, I was told that I would be provided with a replacement. I received this replacement today and decided to check it’s IMEI with Samsung. I was told that this replacement unit is also not covered under Samsung warranty because it also is not NEW but a refurbished unit.

Ordered the following: Looks like the issue is this: I want to return the items I ordered. Nov 11, 2022, Order #**, Total: $24.99, Womens 2PK ASST Sherpa Zip Hoodie, Quantity: 1 @ $27.99. They shipped 2 Men's sweatshirts which don't fit the person I ordered them for since they were supposed to be women's. I tried to return after having only 5 days and they would not do the return. They screwed up by sending wrong products and will not correct correct their mistake. Returns with Amazon have never been a problem, but WOOT is a headache. The mistake was thinking that because they are part of Amazon you would get great customer service. Should change the name to Screwed. I won't be using this company again.

Bought a Shark vacuum. I had to contact them because it was a month after I paid for it and it never shipped. Got the vacuum and I used it four times then it broke. Very disappointing because it only has a 3 month warranty from Woot and because of the long shipping time. I bought it 3 and a half months ago. Like throwing money in the garbage.

I've been waiting for over 2 weeks for my item to ship to me. Then I receive a defective broken AC. When I request return, it takes days for me to receive the shipping label. When I call their support, nobody answers and call drops after 30 mins. Email reply is super slow expect 24 hours min. If it's part of Amazon, shame on them because amazon is super effective in shipping and return.

I bought earbuds 2 days ago and Their website says I cannot return. There is a plastic USB port. Cheap item and not the real deal. What a waste of money down the drain! Customer service is an email they never return. No phone number affiliated.

I ordered a air conditioner and I have waited 3 weeks when they said 1 week, then 2 weeks, and I replaced it. They took too long. I live in Florida and it is in July and I needed it! I replaced it after two weeks.

I bought a firestick and you double charged me and don't want to refund my money and I have statement transactions to prove and you guys still won't return my money... Don't waste your time. They stealing money out of people's account no matter how small the charge they going to double charge you.

Ordered a product and got an estimated delivery date. Although the delivery date was 2 weeks out, I was okay to wait. I waited 3 weeks with no updates from them. I did receive a tracking number immediately, but no movement occurred on the shipment. Contacted them and they said it never shipped out and they didn't have stock. An email would have been nice to update me that they are selling stuff they don't have. Waste of time, would never use again.

First of all, I am an Amazon top reviewer, and Woot! is an Amazon company. I ordered 4 shirts with an estimated delivery day of 16-18. I contact them on the 16th when they had not shipped them. It said their customer service would respond. They did, 4 days later, after the product shipped finally. They had not even shipped my item by the time it was supposed to be delivered, and there was literally nothing I could do about it. It is on my porch at home while I am out of town. Just find another place to order from. It isn't worth it. It is funny, after we thought brick and mortar would go away, I find myself doing all my shopping at those places now.