Woot Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Woot

Woot is an online retailer that offers one deal per category every day. Its categories include home and kitchen, computers, tools and garden, sports, outdoors and shirts. The site has optional one-day shipping, but free delivery is available for Amazon Prime members.

Pros
  • Fun and casual branding
  • Chat forums and member benefits
  • Discounted prices on name brands
Cons
  • Some items run out quickly
  • Deals only last 24 hours

Woot Reviews

Filter by Rating

  • (10)
  • (6)
  • (8)
  • (5)
  • (83)

Popular Mentions

    How do I know I can trust these reviews about Woot?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Woot?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    PriceRefunds & Payouts

    Reviewed Jan. 27, 2022

    I bought a firestick and you double charged me and don't want to refund my money and I have statement transactions to prove and you guys still won't return my money... Don't waste your time. They stealing money out of people's account no matter how small the charge they going to double charge you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedTransparency

    Reviewed Dec. 29, 2021

    Ordered a product and got an estimated delivery date. Although the delivery date was 2 weeks out, I was okay to wait. I waited 3 weeks with no updates from them. I did receive a tracking number immediately, but no movement occurred on the shipment. Contacted them and they said it never shipped out and they didn't have stock. An email would have been nice to update me that they are selling stuff they don't have. Waste of time, would never use again.

    Thanks for your vote!
    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 20, 2021

    First of all, I am an Amazon top reviewer, and Woot! is an Amazon company. I ordered 4 shirts with an estimated delivery day of 16-18. I contact them on the 16th when they had not shipped them. It said their customer service would respond. They did, 4 days later, after the product shipped finally. They had not even shipped my item by the time it was supposed to be delivered, and there was literally nothing I could do about it. It is on my porch at home while I am out of town. Just find another place to order from. It isn't worth it. It is funny, after we thought brick and mortar would go away, I find myself doing all my shopping at those places now.

    Thanks for your vote!
    Sales & MarketingPrice

    Reviewed Dec. 9, 2021

    After reading the reviews on Consumer Affairs about this website I'm very worried about not receiving what I ordered, I should have read the reviews listed on Consumer affairs before I placed an order with the company, I probably won't receive the order, or the products I ordered are going to be worthless and cheap, I'm really not expecting the order to even arrive after reading the one star reviews, and there's a lot of them, but I think this is a scam company trying to milk people of their money, if I don't receive my order, or if the items are cheap and worthless, then I'll be writing a review about that, just wish I would have read the reviews first.

    Thanks for your vote!
    Customer ServiceTechPriceRefunds & PayoutsTimeliness

    Reviewed Nov. 19, 2021

    I tried to exchange my order after 5 hours of ordering it. Their customer service picked up the phone twice and didn't say a word and stayed on the line for a long time. I didn't want my money back I just wanted to buy something that cost a little bit more money and they wouldn't allow me to. So I emailed them with still no results in time but to tell me it was sent out. So the next day when I saw what I really wanted to buy up had already went up $25 higher.

    Thanks for your vote!

    Reviewed Nov. 4, 2021

    Didn't show up with proper cable and touch screen freezes on all programs and now that I have Apple pencil it lags and doesn't work on screen in places then might catch up or freeze. When I bought nothing was said about it being refurbished.

    Thanks for your vote!
    Verified purchase

    Reviewed July 2, 2021

    1st I opened my iPad mini and was sent no power cord or plug which was stated in writing that it would be sent with it. 2nd all four corners were dented and tons of scratches all over the back. 3rd I ordered an iPad four mini that was stated it had Wi-Fi and cellular and when I went to add cellular data to it it had no cellular option

    Thanks for your vote!
    Sales & MarketingPrice

    Reviewed April 27, 2021

    I purchased a drone from Woot. Half of the items was not included. One of the item was the cord to connect the battery to the battery charger. Therefore I am unable to charge the battery. Numerous other items were also missing from the package. I have sent messages on numerous occasions to Woot and Windsor Global Warranty and has been ignored on each occasion. This company with the total scam.

    Thanks for your vote!
    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffResolution

    Reviewed April 3, 2021

    What a scam Woot is now. I started using woot in 2006 way before Amazon owned it. It was great back then with actual deals. Now its just Amazon rejects with 0 customer service. You handle everything through email with someone overseas. You have to wait days for a response to find out they totally misunderstood the point of your email, only to have this go back and fourth with no resolution and no way to escalate to someone that will put some effort into the issue. This is where Woot and Amazon do not line up. I have never had an issue with an Amazon return.

    That said, my reason for this review is that I purchased some Saucony shoes and returned them because the fit was defective in one of the shoes. I follow up on the return because I had not received a credit or communication after several weeks. They responded:

    "Hello there,

    I am sorry to hear about that.

    Upon checking I see that you have returned a DVD set When Calls The Heart instead of Shoes.

    We can send the return back to you if you wish to and help you with the new return label for you to return the shoes back to us.

    Thank you for understanding and we appreciate your patience."

    So.... Uh yeah. They have the shoes, I don't have anything to return. I suspect they will charge me to send the DVD set to me. Still waiting for confirmation on this. I figured I may as well get something out of this since the DVD set is worth way more than the shoes. LOL There is the possibility that the DVD set is empty. I suspect it's someone else's return that got mixed up with mine. Too bad there is no internal communication within Woot for them to figure that out.

    Since I paid for it with Amazon prime I suspect I can go through Amazon to resolve it...not holding my breath though. I won't be using Woot again that's for sure. *smh

    Thanks for your vote!
    PriceStaffRates

    Reviewed March 21, 2021

    The company sells merchandise with "international warranties" so the manufacturer will not warranty it. Beware. Without actually contacting the seller, it is impossible to know this from the Amazon listing. In my opinion, this is intentional. You might save a few dollars but you risk losing your entire purchase price after 30-90 days. Like MANY other customers the Sony (Sony!) headphones I purchased died shortly after the 90 day warranty expired. Neither Sony nor Woot would help. Way to go Sony. Way to go Amazon!

    Thanks for your vote!
    Customer ServiceSales & MarketingMaintenance

    Reviewed Feb. 19, 2021

    I bought an iphone 7 which stopped working outside of the 30 days return window due to a known issue: https://support.apple.com/iphone-7-no-service. Apple will not honor the repair since the "refurbished" phone's original sale date is older than 4 years. This makes their "long-lived" phone as useless as a cell phone as Woot is as a service. I will never use woot again, since it is obviously a scam to unload defective equipment.

    Thanks for your vote!
    Customer ServiceCoveragePriceStaff

    Reviewed Feb. 15, 2021

    Received item damaged by shipper. Initiated a return immediately. Their return policy states an item can be returned within 30 days. They will not supply me with a return shipping label to cover cost. I have sent them pictures of the damages. I have called their customer service and spoke with a rep. As soon as I give them the order number they tell me it's an Amazon order number and even though they are owned by Amazon they can't help me with a shipping label. Catch 22. Stay away from Woot.

    Thanks for your vote!
    Sales & MarketingPrice

    Reviewed Dec. 30, 2020

    On December 1, 2020, I purchased Sunjoy A601006600 Audrey 60-Quart Rolling Cooler Cart, Black for my granddaughter for Christmas. When we opened the box today it wasn't what I ordered. It is a blue canvas wagon which I don't believe is worth what I paid. I'm seriously upset over this. I feel like I got ripped off. After all this was a Christmas present and it was embarrassing! Was this a bait and switch item. This is so wrong! The offer of $10.00 was a slap in the face!!!

    Thanks for your vote!
    Customer ServicePunctuality & SpeedRates

    Reviewed Dec. 7, 2020

    I ordered a couple of T-shirts that were small. I reached out to Woot and they responded very quickly. I order everything online and I have dealt with many different companies. I rate Woot customer service as one of the best.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsSales & MarketingPunctuality & SpeedRefunds & Payouts

    Reviewed Dec. 1, 2020

    In April of this year, Comcast started working in my neighborhood to bring high-speed Internet services. Woot advertised a great piece of equipment - a Netgear AC1900 Cable Modem/Router and said that it would work on the Comcast network, so I bought it. For some reason, Comcast stopped their work and in the last week of November, I was finally ready to install my modem/router. Comcast would not allow it to be used on their network because the MAC address was already active on another account.

    Since I had the equipment, I figured that there was no way this could be right, so I went to the Comcast store nearest my house. The Manager actually looked up the account information and called the customer and the MAC address that is written on my equipment is the same as what the customer had. My box is a counterfeit! The same thing happened with a neighbor who did the same thing that I did. I suspect that Woot sold a bunch of counterfeit units.

    Woot was sympathetic but said that they have a 30-day return period and since I was well beyond that, there was nothing that they could do. In this case, if I had been able to install the box as soon as I received it, it would not have worked. I asked if instead of giving me a refund, they could give me a credit on a future purchase but they declined. I'm very disappointed in the lack of Customer Service and want to warn others about getting refurbished products that connect to a computer network. Since Woot is an Amazon-owned company, they could certainly learn about customer service from their parent company!

    Thanks for your vote!
    Customer ServiceRefunds & PayoutsMaintenance

    Reviewed March 6, 2020

    This is now the third or fourth time I've had to contact customer service for a refund of a product that was shipped broken, defective, or incorrectly. Enough is enough. I suggest steering clear of this company.

    Thanks for your vote!

    Reviewed Feb. 22, 2020

    I purchased this item for my camping gear. It pop up instantly, getting it back down was a nightmare. The included instructions for refolding it are ridiculous, poorly described, impossible to get back in carrying case for over 1/2 hour. Had to go to Youtube, 2 different videos to find the correct one. Almost threw in the trash until finally found a video that folded it in two moves. Why can't instructions that come with the item do this? And there was NOWHERE on Woot site, nor in the FAQ section, that allowed me to review this product so I am doing it here.

    Thanks for your vote!
    Customer ServiceMaintenanceHonesty & Transparency

    Reviewed Jan. 9, 2020

    I purchase online a Cuisinart Amana lies cast iron Dutch oven. 2 minutes and I mean literally 2 minutes after I ordered it I saw that it came in a color that I liked better. I attempted to call but was not able to get through at all they were closed. Their policy I had read somewhere stated that you can cancel any order within 2 hours. Since I was only 2 minutes I should have been able to cancel. And I actually didn't want to cancel it I just wanted to change colors. Therefore I wrote an email know that I would not get a response within 2 hours.

    I still hoped that they would be fair and they could see that my email was sent only three minutes after purchasing the pan. They emailed me back and said, "Oh sorry it's after 2 the two hours. You are not able to change anything about this product." And they just absolutely would not work with me under no circumstances. This is my very first experience with Woot and it will be my last! And I will spread the word about Woot's false return policy.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Dec. 27, 2019

    My item was supposed to be delivered on Monday. It is now Friday and still no item. Customer Service told me it would be delivered to my business during normal business hours. But 2 days in a row the USPS (which is terrible) has tried to deliver after 7 pm. You cannot get a live CS agent for Woot on the phone or get a live CS for USPS on the phone. So buyer beware! Delivery is at your own risk and good luck if you have a problem. You are 100% on your own. This will be my last Woot Order.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Dec. 18, 2019

    I've been charged 1000 dollars by Woot and have no idea who they are. I've emailed multiple times to try and find out what is going on. I've had no response and they have no phone number listed. The whole thing seems fishy to me and I'm confused why Amazon would be associated with a clown show like this.

    Thanks for your vote!
    Customer Service

    Reviewed Dec. 10, 2019

    I ordered a Sony HDTV from Woot on Amazon. After waiting 10 days they told me to wait 3 more. Waited the 3. Contact WOOT again only for them to say they would refund my money 8-10 business days. I said, "Why not send another one with 2 day delivery?" No response. I then repeatedly had to request my refund which I still have not received! I will never purchase from them again. Interesting enough I contacted AMAZON who said this was a 3rd party and that AMAZON had no control over their policy. I later learned AMAZON owns WOOT which now makes sense why the would not post my review. Check WOOT reviews on AMAZON. You will see only positive or no reviews. I’m very upset with both of them. Lesson learned.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed Dec. 10, 2019

    I purchase a cast iron skillet set through Amazon 12 days of Deals (Christmas) for a great price. The product never came. No one could explain why it didn't arrive. First I contacted AMAZON after waiting their required time for a replacement order, was told that my money could be refunded and not replaced and to contact the company. I contacted WOOT. They would not resend the product stating that they CLAIMED I refused to accept, mind you, the whole time I am receiving tracking notifications stating the delivery is late, then stating allow two more days, then stating delivery is lost. What a joke!! I asked for a replacement order to have it resent and WOOT would not honor the price I had paid for a reorder and their price had doubled. Very Poor customer service. Getting a refund (hopefully) and buying product from another company. I heard LODGE makes a much BETTER product in cast iron skillets anyway!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingPriceStaff

    Reviewed Dec. 1, 2019

    Woot almost feels like a scam. I can't believe that it's an Amazon company. Amazon's customer experience has been like HEAVEN compared to the HELL that Woot is. Let me tell you what happened in FULL DETAIL. I made my very first order on Woot on 10/30/2019. I was overseas on a trip and totally forgot what I ordered, but I figured since Woot is part of Amazon, I thought the operation would be just as streamlined and matched with the great quality of experience that Amazon shopping usually provides 99% of the time. They got the other 3 items in the same order right, including a 3-piece order of athletic shorts, a Bluetooth receiver for the car, and a pair of Nike Running shoes, but these are the remaining items of concern:

    "Mens Slim-Fit Fleece Moto Joggers & Zip-Up Hoodie" Sold by Woot. Gender: Male. Color: Black. Condition: New. Size: Large. Quantity: 1 @ $26.99 - 70% off list price $89.95. (The problem: I received ONLY the Zip-Up Hoodie and NOT the Moto Joggers. They are missing completely.) "Men's Slim-Fit Tech Fleece Hoodie & Jogger" Sold by Woot. Gender: Male. Color: Black Set. Condition: New. Size: Large. Quantity:1 @ $29.99 - 80% off list price $149.99. (The problem: Instead of a set in Black, I received a set in Heather Grey. Wrong color.) "Anker Powerline Plus Lightning Cable" Sold by Woot. Color: Golden. Condition: New.

    Size: 6'. Quantity: 2 @ $11.33 - 37% off list price $17.99. (The problem: Instead of getting a 2nd cable (I ordered 2), somebody packed a very USELESS USB 2.0 TYPE-B MINI cable instead.

    So what did I learn from this one order? There is a SERIOUS problem in the orders/packing department. I didn't get what I paid for and I wonder if others are experiencing the same thing. It's ENTIRELY inconvenient to go out of our way to drop off something that we shouldn't have received in the first place. They might be paying for return shipping, but it still costs valuable time and gas to drive to a returns location. Let's be honest.

    Considering the amount of errors in this order... I'm beginning to think Woot is either sketchy, extremely untrustworthy, and entirely inconsistent OR it's been POORLY run by incompetent staff, possibly from top to bottom. This is UNACCEPTABLE. I honestly wonder what Amazon has to say about this consistently sketchy business that they have decided to make one of their own companies. It's undeserving of having any ties with Amazon, but sadly it is. Do yourself a favor and DO NOT MAKE ANY PURCHASES from Woot. You will either get the wrong thing or not everything you paid for. Imagine ordering at a restaurant and getting only a little more than half your food and even what you got isn't entirely correct. That's what Woot is.

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Nov. 29, 2019

    I ordered a UE Megaboom Speaker from Woot, thinking that since they are owned by Amazon, it would be a legit business. Nothing could be further from reality. They don't actually have the products they list for sale. But are in fact the middle man. They outsource your order, which is why it takes so long to get your order. What is the point in offering a 2 hour window to cancel an order when it takes 3-6 business days to process for shipping, then additional 4-8 business days for shipping. Not sure if they feel like the wording of their website is cute. It seems like smart aleck responses to me. Thinking since it's Amazon owned, but seems to run the opposite ideas of customer service, as they have none. Buyer Be Warned.

    Thanks for your vote!

    Reviewed Nov. 26, 2019

    I just received the refurbished iPad Pro that I ordered. The deal was too good to pass up. However I regret ordering this product through Woot. Make sure you read the fine print. If it is a refurbished product, the refurbishment is done by a 3rd party and Woot will not send you a proper charging brick. The charging cable that I received was a charger for a phone. The other major problem I had with the product I received is that the box had already been opened! Not the package it arrived in but the actual box the product was in.

    Thanks for your vote!
    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 24, 2019

    I purchased a new Moka pot (Bialetti) through them. It was my first purchase, I had just signed up with them a few weeks ago. Woot said my order was processed. Days later I get a curt email saying that the item is unavailable & my account would be credited. They didn't even offer a coupon or something for my trouble. Now I have to watch my CC statement to make sure they don't try anything funny.

    This is why I stopped using eBay: they offer an item, you purchase - hand over all your personal info & credit card numbers etc - and then lo & behold you get a message days or weeks later that whoops, they don't have the item they sold you & processed your charge card for. Sorry, this seems very sketchy. The idea that an Amazon company doesn't have real-time inventory is preposterous. I mean, is my credit info secure with these goofballs? So caveat emptor & steer clear, is my advice. They don't have what they offer & they're getting all your info from you & the people you are *trusting* to keep that info secure don't even have the snap to handle real time inventory? This site is obviously a waste of time. I'm telling them to delete all my info & sayonara.

    Thanks for your vote!
    Price

    Reviewed Oct. 23, 2019

    I purchased 3 of Pacific Coast Textiles 6-Piece 100% Turkish Cotton 700GSM Towel Sets. I received, a different brand, Indian made, Inferior quality, and smaller size than indicated towel sets. They were totally cheap, thin and small towel sets, sold as high quality and large towel set.

    Thanks for your vote!

    Reviewed Oct. 9, 2019

    They say a part of Amazon, if that's the case how come have to put so much info and sign up for Woot? I tried ordering Firesticks, if go to Amazon not listed at that price. Says shopping through Amazon. After reading reviews I know to steer clear of Woot.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 14, 2019

    I purchased Saucony running shoes from Woot. They were listed with a suggested MSRP of $160 discounted to $69. When the shoes arrived it was clear from their construction they were not of the same quality construction of the other Saucony shoes I've purchased. The soles are thin and there's very little padding. Plus, the shoes are uncomfortable. I've gone to the Woot website to fill out the return forms. I filled out the first page of the return form and that's all I've been able to do. The website continues to tell me to select a product for return. I've done that over and over again. I've refreshed the web page and still get the same response. Even more frustrating is the Woot customer service hasn't responded to my requests for help. I RECOMMEND YOU AVOID WOOT.

    Thanks for your vote!
    Jaime increased rating by 4 stars.
    Customer Service
    After a positive interaction with Woot, Jaime increased their star rating.

    Reviewed June 29, 2019

    I ordered two Xiaomi Electric Scooters ($700+) online at Woot two weeks ago, and have still not received my product. I received an email that the "battery labels" were misprinted, further delaying our shipment. Upon calling the manufacturer of this product - I learned that Woot is NOT AN AUTHORIZED reseller of their product, and they source these products from China, so the Xiaomi warranty is NOT VALID like the product posting claimed, and the firmware is NOT SUPPORTED. When I tried to cancel my order, there is no number to call, and no-one to speak with, and my order was not cancelled. I will be writing a letter to the CEO, Matt Rutledge, to inform him of this scam and attempt to get my money back. PLEASE DO NOT USE THIS WEBSITE!!!!

    Thanks for your vote!
    Customer Service

    Reviewed June 1, 2019

    I ordered a Apple MacBook Air and received a used ACER laptop in horrible condition. I wish I had read all of the reviews about others who had the same experience before I ordered! You cannot call them and they do not return emails. DO NOT ORDER FROM THIS HORRIBLE COMPANY!

    Thanks for your vote!
    Profile pic of the author.

    Reviewed May 11, 2019

    Advertised Open Box sale for Lenovo X1 Tablet, I received it in a generic box and it had more wear than you would expect for "open box". I registered it through Lenovo and was able to verify the tablet was made in 2016 and sold in 2017. So they sold me a 2-year-old used tablet as open box rather than used, so it really wasn't a deal at all because I could have gotten a similar used item on eBay for less. I notified Woot and they gave me a $10 credit toward a future purchase that won't happen.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed May 5, 2019

    The Woot website has absolutely the worst log-on process ever designed. It is not at all helpful or easy to use. Avoid joining and wasting your time. This site is clearly NOT INTERESTED in serving customers. Three attempts and different identities were created by this user resulted in no success at joining the site. Why make it so impossible for us? Very very dissatisfied and will be telling everyone I encounter to avoid the site at every option. Shame on your designers, Woot.

    Thanks for your vote!
    Verified purchase

    Reviewed April 29, 2019

    I purchased a refurbished MacBook for $660 and I was delivered an old HP 600 mini desktop worth $150 with 1/2 the charging cord. Woot! Offered to refund me $135 if I wanted to keep the desktop or a full refund. I am waiting on the refund. I have purchased other small items- a blender and garden seeds - without problems. Sending something that is obviously not a laptop??!!

    Thanks for your vote!
    Customer Service

    Reviewed April 22, 2019

    I ordered a monitor arm April 6. I checked on the order after a week and it showed a delivery date of April 22. I checked weekly as I have not received any tracking email. I finally called April 22 and was told that the order was somehow cancelled. No cancellation email was ever sent, the site was never updated and worst, no refund was issued. They basically held on to my money since April 6. Not until I called did initiated a refund.

    Thanks for your vote!
    Customer ServiceOnline & App

    Reviewed April 1, 2019

    Purchased a refurbished Fire tablet on 3/23/2019. Received the item 10 days later. The tablet stayed in a constant reboot when powered on. Emailed customer service and they promised a full refund. When I asked how they’d refund, they said my account would be credited. They denied that I paid with my bank card (which was how I paid... I even confirmed this on their website). When I asked how I would receive my refund, I got no answer. Basically, they were stealing from me. I’ve been a customer for over 8 years and have made many purchases from them in the past without a problem. This company has changed recently and can’t be trusted. I had to call my bank to dispute the charge in order to get my money back. They had no intention of giving back my money.

    Thanks for your vote!
    Verified purchase
    Donna & John increased rating by 2 stars.
    Customer Service
    After a positive interaction with Woot, Donna & John increased their star rating on March 23, 2019.

    Updated review: March 23, 2019

    After applying much pressure, on various platforms, on Woot for shipping the wrong product to my sister, they issued a full refund. I am now happy. As a result, I am now giving them an average, 3 star rating. Thank you for your help!

    Original Review: March 21, 2019

    On 11-10-18 I ordered a Tiki Fire Sculpture - the 25-inch Huntington Metal Patio Torch, to be shipped to my sister across the country in Utah. I got 3 emails from WOOT! confirming the order, of the order being shipped and subsequent delivery, all with a picture of the correct item. As it turned out, that was NOT what she got. I only travel to see my sister and mom once a year in March. That is when I discovered, to my utter dismay, that she got an ugly wicker torch THING in its place. I never got any notice of the ordered item being out of stock, and never told them to ship her whatever they wanted! Now, it's too late to return. WOOT! will not make amends. They got my money and my sister thinks I have lousy taste. I wish I could attach photos so you can see how badly they screwed up.

    Thanks for your vote!
    Customer Service

    Reviewed Feb. 15, 2019

    Do yourself a favor, never buy anything from Woot. Example: ordered 4 shirts on 2/7/2019. Rec'd message days later would arrive by the end of the month! Called customer service and was told the order could not be canceled as it had been shipped. 4 days later got a notice it was shipped. Checked with the carrier 2 days later, package has yet to be received. Called Woot, system down. Received another email. Product will ship in several days. Unbelievable!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 24, 2019

    I purchased a refurbished iPad 6 in October and was delivered within 10 days. After about a month the charger wouldn't work, I called them and they said I could return the iPad with charger for complete refund or purchase my own charger and they would give me credit. I purchased the charger and received a 45.00 credit on my account. Three months later it started happening again, so I wrote to them saying I think it was the iPad itself and would like to return. They sent me a return label and within 4 days I had a complete refund to my account... No problems. As I am leery about purchasing another refurbished iPad but I have had nothing but a positive experience with Woot plus they gave me a $10 credit to use for a future purchase.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2019

    Purchased an "Apple iPhone 6+ (A1522), Scratch & Dent - (Verizon and GSM Unlocked)" on woot.com that was listed its condition as "REFURBISHED." Received the phone and activated it on Verizon only to find that the phone's cellular data will NOT work whatsoever. We spent over 2 hours on the phone with Verizon Tech Support that could NOT get the cellular data to work. Tech sent me to the local Verizon store. Went the next day and two of the local store reps could not get data to work, even when they inserted their own SIM card that worked fine on other iPhones. Total time we spent with Verizon techs was 3+ hours.

    Woot refused to replace the defective phone that NEVER worked and only offered that I return the phone and that I would have to PAY for the shipping myself. Thus, I have to pay $26 with shipping & insurance to get a refund of the $267.49 I paid Woot for an iPhone they sold that was defective when they sold it. Is this FRAUD? The "90 Day Woot Limited Warranty" is WORTHLESS.

    Thanks for your vote!

    Reviewed Oct. 25, 2018

    Misrepresentation of product/terrible credit return. Purchased online a new MacBook laptop - that stated it was new 10/24 8:39 am. 10/24 7:04 pm - email sent to me that it was not a new laptop and would not be able to be covered with AppleCare, but would be able to have the 90-day warranty from Woot, and that they have refunded me $200.00 for this. 10/24 7:52 pm - I cancelled the order, and also stated that I never got the $200.00 credit. 10/24 10:50 pm - They claim they did issue the $200 and will credit the rest in 3-5 days. 10/25 1:45 am - I replied to Woot, I need the funds sooner, to purchase a laptop, I have no product, they took my money in seconds. 10/25 5:10 am - they replied again that it will take some time to refund.

    Thanks for your vote!

    Reviewed June 27, 2018

    I have bought around 20 tee-shirts from Woot.com. Every shirt except one was what I expected. One shirt was lighter blue then I thought it would be. Woot.com was very prompt in issuing a refund which was good business on their part because I went back and bought three more shirts the same day. I will continue to use Woot.com for my novelty tee-shirt purchases.

    Thanks for your vote!
    Price

    Reviewed June 26, 2018

    I have been a Woot.com customer for a while now and have never really been pleased with their shipping and delivery times. But today’s order was just ridiculous! I ordered 2 sheet sets and they said they wouldn’t arrive until JULY 10th!! I was upset so I sent a message through Twitter to Matt Rutledge, CEO of WOOT.com. I basically said what I did above and what do I get back from the CEO??? I quote, “Sorry, can’t help. I’d suggest you cancel the order.” WOW! Thank God Jeff Bezos is running Amazon! Jeff would NEVER treat ANY customer like that!

    Thanks for your vote!

    Reviewed June 5, 2018

    It has been a couple years but I bought a TENS unit upon recommendation from colleague. He had daily notices and one was for this item he had purchased and let me borrow. I seem to recall easy to order and shipped quickly. This was about 6 to 7 years ago. My go to lately has been Amazon with Prime.

    Thanks for your vote!

    Reviewed April 30, 2018

    I purchased a "refurbished" MacBook from Woot and 5 months after the purchase, the computer stopped working. Local technician said whoever worked on "refurbishing" the computer had no idea what they were doing.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 8, 2017

    Ordered 3 handheld vacs on two orders that they accepted. Shipped other items ordered and then refunded costs of the vacs due to short inventory. Did not even refund ship costs. Also yr ago ordered new listed Simpson pressure washer and received rusted refurb unit. Complained and they replaced with same.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Dec. 7, 2017

    Placed an order but it was canceled due to being out of stock. Placed a second order but it was also canceled due to being out of stock. It was only canceled after I called after having waited for the order to be shipped for 7 days. The rep I talked to was condescending and made me feel like an idiot because she didn't feel like I knew how shipping worked. After we got off the phone, she sent me an email telling me my husband's order would be sent soon (it was for my wife). 10 mins later, it was canceled. This model is a relic from late 90s - early 2000s ecommerce. Amazon, take this thing out back and shoot it. Terrible customer experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 7, 2017

    2 weeks no delivery! How are they working??!! I have never seen! But Woot. Customer service can offer some discount or she can tell me delivery date. Nothing... Because they don't know. Just says sorry... I will ask Amazon if Woot is its partner. Terrible service, I called three times nothing fixed.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 23, 2017

    I bought a refurbished Samsung computer monitor, with a "90 day Samsung warranty". After trying the monitor out, it was glitchy and failed to live up to the expectations Samsung has built up with my family. The pixels weren't in sync throughout the screen when playing videos. Not at all like other refurbished items, I have gotten from them. When I contacted Samsung, I was told that they do not warranty refurbished products for any length of time. When I contact Woot, they will not even acknowledge that this warranty is not valid, in fact they seem to do their best to not acknowledge you mentioned one at all. They sold me a total lemon. So far they have not acknowledged my request to be contacted by their legal department. I am trying to get them to address their fraudulent claim at a Samsung warranty being attached to these purchases. Class action... anyone?

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 18, 2017

    I wont buy anything from Woot after the way they handled my last purchase. Ordered on 9/24 and still have no item and it is 10/18. Their customer service team sent me an off-putting email shaming me for not understanding what their suppliers are going through with the wildfires. Yet my order has nothing to do with wildfires. Last I checked you dont shame customers you want to keep. You also dont hold their $ hostage for almost a month. Amazon had the same item with prime shipping. Why would anyone order from Woot with month long shipping times and unsympathetic customer service?!? You suck Woot!

    Thanks for your vote!
    Price

    Reviewed Sept. 13, 2017

    I've been a Woot customer from the inception of the company. In the early hey-days was a fun experience: One product a day, until it sold or 24 hours. The quality of the products used to be great and fairly consistent. The purchasing process straightforward. The prices were a good deal, not always bargain, yet consistent in value for the money. Enter the picture Amazon. Buys Woot and turns it into a dumpster of products which may or may not work off the box. Now is a shopping mall online, much like Amazon. Prices are below Amazon's because most products can't sell on Amazon or their review are horrendous. I still purchase from Woot, but if don't I really don't give a Hoot!

    Thanks for your vote!
    Customer Service

    Reviewed Aug. 7, 2017

    In April 2017, I purchased a refurbished air conditioner from Woot that was advertised to come with a 1 year warranty. When the product arrived defective, I contacted Woot. They repeatedly ignored my requests that they provide me with the documentation for the warranty, as required under federal law. Eventually, they gave me an email address for a company known solely as "KMS" that is either fake or unmonitored. Repeated emails went unanswered. Then they told me that LG provided the warranty and I should contact them.

    LG very clearly indicated that they never provide warranties for refurbished products. Next Woot told me that they had contacted KMS and the documentation would be mailed directly to me. This never worked either. When I contacted Woot again to inform them that I had never received the warranty information, they told me they "could no longer provide any assistance."

    As the retailer, Woot.com is federally required to provide certain documentation concerning warranties. Since they have flat out refused to do so at this point, I can only surmise the warranty itself was fictitious and I had been defrauded. Considering how many other comments were on the product page concerning the lack of warranty information, it seems they have defrauded many customers. Shame on Woot. It used to be such a respectable business. Buyers beware! Www.woot.com now defrauds its customers. Hopefully the regulatory enforcement will correct the issue. If not, I'm sure that the litigation will at least make them think twice about being so careless when they commit fraud.

    Thanks for your vote!
    Staff

    Reviewed March 21, 2017

    I have had very good experience with RetailMeNot.com. I will always choose this site for promos and discounts. Coupons are a great deal as well. I really enjoy the great savings and coupons. I can print coupons and use at the store when I'm shopping. I would hope very much that they continue doing what they do. Overall, this is the best site for discounts and promos. It's a great site I will recommend to friends, family members, and co-workers.

    Thanks for your vote!

    Reviewed March 20, 2017

    The website was fine, but it did not have what I was looking. But most of the time I can find something I really want. I like the deals that they have especially on the sites that I use. When there is free shipping codes and coupons I use those a lot because they do tend to help me save money. I like to look for free shipping, coupons for deals. I love to look for promos also, sometimes there are pretty good promos and I can make a good deal. Sometimes they do not have enough codes or coupons for me to use. I tend to look elsewhere if there is nothing on there for me, but overall I really love that website. The experience was well worth it.

    Thanks for your vote!

    Reviewed March 19, 2017

    I've used Woot for a while and my experience with it has been great. They have a lot of useful coupons and I have saved a lot of money throughout the time I've been with this site. They have a lot of deals and it's easy to use. Never have I gotten on it and not been able to get coupons I need. I have used coupons from them for food, clothing and household items. Every time I get on it I've never had a problem with it at all. It is always consist and has great deals and ways to save money. I look for any coupons you normally use when I shop. If I'm food shopping for food I know I can go to the site and get several coupons and use them. Everyone can save money on it in so many ways.

    Thanks for your vote!
    Online & App

    Reviewed March 18, 2017

    Woot has been useful because I always can find some coupons or deals that are really interesting to me and my family, and I don't have to lose time because the website is easy to use. Also, they consider a lot of different products, so you will always find something you like or need with a really good deal, and the best of all you don't have to do nothing, just search the page. They bring a good service, they are innovating and constantly improving their website. I use it when I go to the supermarket. I almost always try to find good deals on food or something that my family need.

    Thanks for your vote!
    Sales & Marketing

    Reviewed March 16, 2017

    Woot is one of the sites I use most often when I am shopping. It is very friendly and easy to use. It also gives a lot of variety and has many items that my friends and family like. Woot has a lot of options that fit their lifestyle. Moreover, it has a lot of coupons and really good deals. I have used the site for some time now to find deals on food items. I have nothing but good experience with using Woot.

    Thanks for your vote!
    PriceOnline & App

    Reviewed March 14, 2017

    My experience with Woot was good. It was easy to access and very well put together. Every day the items change so you have to return all the time to see what they have now. I like it that way as it keeps things new and exciting. You never know what you might find on the website I have been on. All items go fast but luckily they bring some back if you missed the deal. They have multiple favorites that give you a variety of options to see. Nothing beats their prices for nice stuff and I liked the prices and quality.

    I use their buy one get one free deals. Others may include 50-80% off which is nice to add on top of sales. It is awesome to grab a promo code or sale coupon to add to any purchase. However, sometimes an item is used. Used can be good and bad. But if you get an item that was on sale and didn't work for you, you can count the web page and speak to someone for help. They get back to you in a decent amount of time. They try to help but most sale items are final. No refunds or trades.

    Thanks for your vote!

    Reviewed March 12, 2017

    I love getting bargains and this is the easiest way I know how. Online couponing is the best! I can find great products with good brand names at reasonable prices.

    They all have most of the same coupons for the same stores and products though some websites have a bigger selection but mostly they have the same deals. The coupons are mostly for gift purchases for my kids and grandkids. I spend most of my extra dollars in them and I like to get a deal. I love percent off deals or actual dollar figures. However, they are sometimes hard to download. But, waiting a few minutes is not so bad since you save so much and I also often have difficulty reading the fine print.

    Thanks for your vote!
    Customer Service

    Reviewed March 9, 2017

    I've had excellent deals, the only bad thing I can see is the delivery time. But I really like this site - they would get 5 stars, except that they do sell out of their good deals. I bought a refurbished Fitbit that was a Christmas present from Woot which was dead on arrival. I immediately contacted Woot and they sent me to a third-party warranty fulfillment center. I did not buy from a third-party. I bought from Woot. I submitted a claim with the warranty fulfillment center and more than a week later I have not heard anything from them. I contacted Woot and they offered me a partial refund or I could return it for a refund. I told them that I wanted a replacement. They told me they didn't have any. I showed them a link to their parent company where they are for sale. They said that they could not do that. In other words, they had the ability to solve the problem and they chose not to.

    Then I ordered a pair of ugg #8. They send my receipt and it was #8 on it but THEY SEND WRONG SIZE #7. I tried to get some t-shirts exchanged for a size that fits better and they refused to do so. Then they sent me a much cheaper laptop than the one I ordered. I asked them to send the one I ordered, but they said they didn't have it and then sent me a label so that I could return the one they sent me, and when they get it back they'll start the refund process.

    Also, I bought a "Refurbished" and "Microsoft certified" Dell workstation from Woot. In my whole life I have bought a lot of refurbished desktop/laptop/cellphone for myself/family/or just for resale. And this is the worst! It is a totally used/broken crap. It looks even older than my old desktop which has been used for more than 2 years. The fan sounds crazily noisy! It cannot restart by itself, which makes it no better than a brick cause when you try to upgrade the system it has to restart several times to finish the job, but it can't!!! For such a crap when you try to return it you have to pay 15% restock fee and shipping and it already caused me 2 weeks night time.

    I used to order regularly from Woot and Got some great stuff from docking stations to pearls to whatever. However, the charm is gone. Woot sells junk now and doesn't have a conscience about it. For example, I ordered a set of sheets for $90.00. When I washed them once, they shrunk so that they no longer fit on the mattress or the pillows. I appealed to Woot. After all, I had been doing business with them for years, and this was pretty darn bad. But, nope, I can't do a thing. It's Against policy. Doesn't matter if it's egregious. Doesn't matter if it's not ethical to sell sheets from China that can't be washed. After a string of 6 or so emails, I gave up. And I gave up on Woot. There is no heart or ethics in it now.

    Thanks for your vote!
    Customer Service

    Reviewed March 7, 2017

    They have a lot of options. They have a nice web design and good deals everyday. Easy to navigate. But, I don't use the website for any deals or coupons specifically. Whatever interests me like clothes, shoes or toys. It was okay, or as expected. Please improve a couple of things though. The domain name/website name itself is kind of weird. Also, the customer service needs improvement. Good customer service is, I think, the most important thing for a business or website to have. I don't like that they don't really answer back on questions promptly. Thank you.

    Thanks for your vote!
    Sales & MarketingPrice

    Reviewed March 6, 2017

    I mainly use this website when I want something unique. I also use it when I want something cheap. If a group has events, I'll snag a gift from Woot.com. I have only used this site a couple times but each time it grabs my attention. The home page always has unique items. It has interesting sections like "Last Chance" for quick deals. I always get good stuff there. But I dislike that some of the ads take up half of the screen. It can sometimes make me close the whole page or accidentally go backwards. That causes me lose out on items. However, the pricing list is super easy to access and understand and the website has easy navigation tabs. The font is very interactive and the color scheme makes shopping fun and inviting, too.

    Thanks for your vote!

    Reviewed March 5, 2017

    The experience with the deals website I am reviewing today was very pleasant and easy to understand. It had some coupons that I was looking for and some I could use that I didn't think of before visiting the website. I also use the website when I am looking for extra discount on things that I am purchasing online or that I can print out in-store. There were nothing in particular that I dislike about the deals website I am reviewing.

    Thanks for your vote!

    Reviewed March 3, 2017

    It's been good and very interesting and makes you stop and look at the things we download or look at. I love playing apps but a lot of them lock up or never even work at times at all and it's reckless. It is worth your time to collect coupons and save money and how don't like saving money. This website was very helpful and useful for me and my family. I don't like that some of the deals take too much time to receive and it's annoying that you sit there and watch countless video and so many question then you either get booted or disconnected. And it makes you not want to use the sites for those reasons. Overall makes me stay away from multiple sites. Woot is very helpful at getting you to right sites for coupons. Before now I never tried any sites to get coupons. Now I like doing it and trying to find them. Could make it easier by having sites you can go straight to and just use promo codes off your phone right at the store or online. Thank you.

    Thanks for your vote!
    Sales & Marketing

    Reviewed March 2, 2017

    It is difficult to find coupons that are for the products that I use most often. There are too many things to look through. There are certain types of coupons and promos that I look for and sometimes their deals are good and sometimes not. I have to search a long time and sometimes the amount of savings is not worth the time spent. Nevertheless, sometimes they have coupons for items that I use a lot and they do have coupons for national brand items too. And, I like the way they are displayed on the screen.

    Thanks for your vote!
    Online & App

    Reviewed Feb. 28, 2017

    This is the best site as far as purchasing. I recommend this website to anyone looking to get reasonable items and it is easy to find everything that I am looking for without confusion. Also, sometimes the order will be sent with free shipping. I am always looking for a bargain and that is why this website is highly appreciated and when I am satisfied with their service I will continue to use it. It is easy to navigate. I don't have to go to many pages to acquire what I am searching for. I love to find all kinds of deals which saves me plenty of money. Have to search intentionally, type in what I am looking for without wasting time getting information I don't need. I love everything that the website has to offer. Also, they have many contacts if there is a problem.

    Thanks for your vote!

    Reviewed Feb. 27, 2017

    I usually look when friends in Facebook or twitter have post a deal or item on Facebook - I don't typically view Woot by my own searches, as it's just not a site I typically think about. But I like this website because of the wild, fun and interesting things it provides - there's a different deal every day, always an interesting find, out of the ordinary, maybe where you would go to find something for the person that has everything and updated often so you never know what you'll get. But sometimes items do not appeal to me - they are for people I might know in life, like the people that are hard to buy for - but I can't justify spending the money on things.

    Thanks for your vote!
    Customer Service

    Reviewed April 29, 2016

    A friend turned me on to Woot. Yesterday I was perusing their site and found one of those items (electronics) I don't NEED, but couldn't live without. I was excited about my purchase!! Today I received an unannounced credit for my purchase from Woot. No explanation, just a credit. My excitement turned to dismay. I later received an email stating they were 'unable to fulfill order' and they are “Sorry we were unable to get you the item that you ordered.” Seriously who sells items they don't have?? I am very disappointed!! Won't be purchasing ANYTHING from them again!! Buyer BEWARE. Woot is selling items and are unable to fulfill orders!!!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Jan. 2, 2016

    If you purchase wine from Woot, disregard the posted delivery time of "shipping in 5-7 business days" because it is not true. Here is a quote from Woot Customer Service: "Most orders placed on Wine.Woot (even items that aren't wine) can take up to 2-3 weeks to be delivered. Since orders are placed directly with the winery, Wine.Woot orders take longer to process and ship out than the typical 5 business days we estimate for other merchandise." Do not bother to pay extra for "Expedite Shipping". It is a waste of money. Woot is not really funny when it comes to solid business practices, such as engaging in illegally charging for items before they even ship.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 2, 2015

    Purchased on May 9, 2015 among other product a Zike bike for 169.99 dollars. The bike arrived may 14 and upon inspection I could not fit the front wheel to assemble the bike. Took the bike to a reputable bike shop and was informed that the front fork was bent at the factory. As I had the Zike manual I called Zike and sent 5 emails to customer service. In time I was able to contact a technical support individual who told me they DID not sell the bikes to Woot and that they would not provide any support. He stated they were investigating how Woot purchased the bikes. I was also told I could buy the part from Zike if I wanted.

    Sent Woot 8 or 9 emails as there is not number to call. Several days later Woot responded with a 25 dollar credit offer or an rma to return the product. I noted the ost of the bike shop over $75 dollars plus the cost from Zike $50 plus shipping should be reimbursed. I am still waiting for the rma which I would hope is prepaid. The experience has been horrid. Woot should be sued for cheating customers and not responding. Amazon should be ashamed of their association with Woot as Woot is a not a reputable business. I have been cheated by Woot.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 6, 2015

    Order Date: Feb 21, 2013. ViraTech patented cartridge design removes odors and kills greater than 99% of airborne bacteria without the risks associated with handling and discarding contaminated or infectious filters." Above is a verbatim copy of the features section for the ViraTech UV-400 Advanced Filterless Air Purification System I purchased last year. Note, though it doesn't matter in this case, it has a 2 year warranty. Today, I contacted the manufacturer, RXair, they purchased Viratech, and was told, that this was a fabrication, and that Viratech NEVER claimed the filter didn't need to be changed. In fact it does, and the filter (Called a cartridge) should be changed every so many thousands of hours, not to mention the skill required to disassemble the entire machine. It took me 5 entire hours to figure out how to take it apart, and put it back together. I demanded, because of the mistake in the posting of said erroneous information, that of which enticed me to buy it, that they refund my money. They made a series of spurious arguments, one of which said, "it's a cartridge not a filter", even though they say "You will never have to get your hands dirty, or handle contaminated, filthy filters again.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 29, 2014

    Yes buyer beware!!! Double charged my account for a $700 computer and refused to resolve the problem. Was left holding a bag of crap because of their mistake. They claim it was a security check. But their version of this "check" is to remove $700 from my account. Then deny the sale, which in turn generated a second sale and the removal of another $700 from my account. It took 6 days for their refund of the first $700 to get back to my account. So... if the first sale was denied because of security issues, why did they take my money?. And if there was a security issue why did the second sale go through? Needless to say I had a couple bills coming out the same week which cause my account to be short. This in turn generated fees. All this because Woot was protecting me.

    Thanks for your vote!
    Loading more reviews...

    Woot Company Information

    Company Name:
    Woot
    Address:
    4121 International Parkway
    City:
    Carrollton
    State/Province:
    TX
    Postal Code:
    75007
    Country:
    United States
    Website:
    deals.woot.com