
TOMS Reviews
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About TOMS
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TOMS creates footwear with a philanthropic mission. Offering a One for One model, TOMS donates a pair of shoes for every pair sold. Founded in 2006, TOMS also offers eyewear, apparel and accessories, supporting various global initiatives aimed at improving lives through social entrepreneurship.
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- Poor customer service experiences
- Quality issues with some products
TOMS Reviews
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- 4,661,991 reviews on ConsumerAffairs are verified.
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TOMS author review by ConsumerAffairs Research Team
TOMS was founded in 2006 and prides itself on corporate responsibility and giving. TOMS sells men’s, women’s and children’s shoes and accessories online, in TOMS’ store in select locations and through third-party retailers.
One for One: Through TOMS One for One program, the company donates a pair of shoes to a child in need for each pair of shoes sold. The company makes other donations for non-shoe purchases.
Exclusives: Although some retailers stock TOMS shoes, several exclusive products are available only when bought directly from the company. These styles are available online and can also be purchased at one of the company’s six brick-and-mortar stores.
Selection: TOMS stocks standard sizes for all styles. Women’s shoes are available in sizes 5 to 12. The company carries flats, sneakers, boots, clogs, sandals and more.
Customer service: Consumers can reach a customer service representative by phone or through an online chat. They can also tweet to the company @TOMSsupport, where representatives quickly respond to messages.
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TOMS Company Information
- Company Name:
- TOMS
- Website:
- www.toms.com