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Stitch Fix Reviews

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About Stitch Fix

Stitch Fix is a network of personal stylists who evaluate your preferences and ship clothing to your door from more than 1,000 top brands. You pay for the items you like and return everything else. Customers can sign up for automatic deliveries or just try Stitch Fix once. This service is available for men, women and children.

Visit www.stitchfix.com
Pros
  • Styling fee applied to purchase
  • Free shipping and returns
  • Delivered to your door
Cons
  • Can be pricey
  • Short return window

Stitch Fix Reviews

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    Page 3 Reviews 80 - 230
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    Reviewed Aug. 29, 2019

    I said I don't like jackets or blazers and they sent me a very expensive jean jacket. I said I do not like prints and sleeveless blouses so they sent me a printed sleeveless blouse. They did send a pretty great pair of black leggings but they were $78. No way am I paying $78 for simple cotton leggings that I can get anywhere for much cheaper. Also, I said I did not like white and you guessed it. They sent me a white blouse. I don't get it. Did they not read my style survey or my comments? All items were way overpriced. I give up. I am resentful because I hate shopping and if they ever listened to me it could have solved some of my problems...Also, when you overprice everything you cannot brag about "free shipping."

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    Reviewed Aug. 8, 2019

    This company claims that you can provide information directly to your stylist so they can better pick articles of clothing that fit your tastes. Three things I was very specific about: (1) I hate pink. (2) I have a longer torso so I need shirts that run slightly longer than normal. (3) I detest hemlines that are elastic, asymmetrical, or uneven. What five items did I get? 2 pink (1 dress and 1 top), 3 shirts with crazy hemlines and 1 that looked more like a belly shirt on me than a tank top. This was my third Stitch Fix box and most definitely my last. I would have been more excited to burn the $20 I just wasted on the stylist fee than I was opening up this package. Stay away.

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    Reviewed Aug. 5, 2019

    I tried Stitch Fix because it’s hard to get out and shop with kids/work. I received 2 separate orders, both of which were jeans and long sleeve shirts (in the middle of summer) and one belt. I didn’t like the belt and kept that, but every other article of clothing was about 3 sizes too big. I said medium shirt etc and they look like XLs. The other part is that I paid the $20 styling fee for the second fix, which of course everything was way too big. I sent it all back and they kept my $20. Not a very good experience. Wouldn’t recommend.

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    Reviewed Aug. 2, 2019

    I researched a little bit about Stitch Fix and thought I would give it a try. In the information they provide you about how it works they indicate that they charge a $20 styling fee per shipment. They say that that $20 can be used toward a purchase. What however is not clear in their initial introduction is that if you don't keep any of the stuff in the shipment they keep the $20.

    I returned everything in my shipment, but had I known that they were going to keep my $20 I definitely would have purchased something. It seems like a scam to me. I had to dig to find this information it was not easily accessible, that's probably how they're making their money. I hate when companies try to take your money without giving you all the information upfront. It makes me feel like someone stole for me. So my Stitch Fix experience: I have nothing and I'm out $20 so not great.

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    Reviewed July 15, 2019

    I purchased the TRUMP GREATEST DAD COLOR PRINTED TUMBLER 30OZ TUMBLER/Black with the 30 oz Tumbler Handle and Slider Lid Bundle. My order was never fully received. The Tumbler Handle and Slider Lid is still being processed over a month after the purchase date. The 30 oz Tumbler that was received is defective. The lid is not secure and slips out without pressure being applied. Shipping was paid for as "Guaranteed Delivery by Father's Day" and was not even shipped until after the guaranteed delivery date. Several emails were sent to the only point of contact available for this company; Support@fullystitched.com. When they finally replied 8 days later, it was an offer of 50% off a future purchase. No reference to the late delivery or apology was ever made. Will NEVER shop here again.

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    Reviewed June 30, 2019

    I am going to give them one more try and that it is with Stitch Fix. The last box of clothing was terrible. It was like didn't they read my profile and sent me the most hideous clothes I have ever seen. Everything was too big. It was as though they looked at my age and decided I need gaudy prints with terrible fabric. I asked specifically for black tapered skinny pants. They sent me these ugly black pants that weren't tapered and no way in the form of skinny pants. I am so angry with them right now. What a waste of my time!!

    Now, they have asked me if I am on Pinterest. So, now I have to sign up for Pinterest because they can't figure it out. Really, I provided all the information they needed in order to assess my style and what clothes could work for me. They should be able to figure it out which clothes will work. They also keep sending me the same pants in different colors. ENOUGH is enough!!! There is no thought on the part of the stylist at Stitch Fix. I am going to try the Trunk Club.

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    Reviewed June 26, 2019

    I’ve been using Stitch Fix for a year now. I love it! Jeans that fit are hard to find. Yet Hannah has hit it out of the park every time. I like that I don’t have to keep everything. I get 5 items and choose which to keep. This is great if you’re on a budget and can only afford one or two items. I’ve seen complaints about cost. You have the option to choose the price range you want and you can change it at any time. Several times I’ve kept everything. A couple times I’ve sent back two or three items. I like having the option to comment on and rate each item received. And it’s so easy to return items at no cost.

    To get the most out of Stitch Fix it’s best to take advantage of the style shuffle on their site as well as creating a Pinterest board specifically for your stylist to view. I daily save all sorts of clothing I like to my board. You just add the url for your Pinterest to your account information. After being a member for over a year I find that my stylist, Hannah, include more personal notes in my orders. She’s referenced things on my Pinterest board more than once. It’s allowed us to discuss what didn’t work and why. And you can change stylists if you want. Hannah gets me. I don’t expect to keep everything. I hope there will be at least one new item I will like. But Hannah has outdone herself. If your expectation is to have a shipment of perfect items each time then you’ll be disappointed eventually.

    The quality of clothing has been very good. I’ve tried other similar services and have cancelled as soon as I could. They claim to be better quality than Stitch Fix but they aren’t. You can order whenever you want. They don’t trick you into choosing auto ship. You can choose individual can opt for auto ship every two months, every other month or monthly. You can just order a one time order whenever you want. Stitch Fix is the real deal and make everything so easy. But if you like to have complete control over your shopping choices and don’t relish surprises, then you may not enjoy this service or anyone else’s.

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    Reviewed June 6, 2019

    I've been getting Stitch Fix boxes for about a year now. At first, I had a lot of success and it was a fun surprise to try on what they picked for me. They would send some unique pieces that I couldn't find anywhere else. In December 2018, they offered me a Style Pass, which means I pay $40.00 and get free boxes all year. I accepted this offer and things went downhill from there. They've been sending the most hideous clothes! They are super matronly and I feel certain even my Grandmother wouldn't wear them. I keep telling them to cease sending this kind of clothing, yet they do again and again, no matter which stylist is assigned to me. The last straw is when they charged me for something I didn't keep, due to a mistake in their warehouse. Stitch Fix can keep their ugly floral vomit Grandma clothes. I'm out!

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    Reviewed June 4, 2019

    Boxes were fun to get, but the prices of the items were so high and the quality so low! For example, I kept a sweater- against my better judgement since it was almost $100- but I loved the color. One wearing and the sleeves had holes and the fabric pilled. There was no saving it. Same experience with a pair of pants I purchased. My experience was that the average price to purchase the items in each box was around $300. For such horrible quality....I cancelled and never regret it.

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    Reviewed June 4, 2019

    I tried Stitch fix because my girlfriend enjoyed the subscription. I signed up for a single box. I was actually pretty excited to try new clothes that I didn't pick out. When I got the box it was something like $100 for a pair of offbrand pants, and then $50-$60 for tshirts. Every they sent me I was able to find online for much cheaper. I returned everything. In the first I would've kept on one item that they sent me if it was priced properly.

    I got an email a few days later from someone in the "Client Support". They were really helpful and waived the styling fee I inured. They said they'd update my profile and wished I would try again. They also told me they price match (Something they don't make very clear unless you cancel the service). I did because they went out of the way to send a personal email after I returned the items.

    After getting my second box I found they had sent me mostly items that were Stitch Fix exclusive. I was able to find comparable (same materials style and size) items for 50% less online. The two items that weren't exclusive I was able to finder cheaper as well. This box I did enjoy the style of some of the clothes and even thought about keeping one of the exclusive shirts because I really liked it. But the idea of overpaying for it made me return it.

    All in all styling was pretty on, and I could see if you used the same stylist you'd end up with boxes that you would totally be into. That fact saves it from being a 1 star review. All the items I received were way overpriced. Even if you kept everything the 25% discount wouldn't be enough to make the items cheaper than the online versions. If you're willing to overpay 50% on the items for the stylist to send you items I'd recommend the service. Otherwise you're better off just going to a name brand stores and buying clothes there or online.

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    Reviewed May 22, 2019

    I thought it would be a good idea. I thought it would be brands I'd recognize. I made specific requests for my second shipment. None of those requests was honored. Three of the items were "Stitch Fix" sort-of brands. Not what I was expecting. One Item was a brand I recognized. Varvatos. The difficulty was that NONE of the feedback/requests I had made was respected. I had specifically asked for a blazer or other jacket. Nope. I had specifically asked for "olive or loden." None. I cancelled.

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    Reviewed May 21, 2019

    I’m not made of money. And I don’t spend over $20 on one item of clothing. With that said... Stitch Fix is very high priced. I was thinking since the initial charge was $20 that I would be able to afford something if I liked it. But no. All 3 tops that were sent to my house were $30-$40 at least. And two of those didn’t even have sleeves. And the paid of pants were a nice olive color, but they were like $80. The only thing I was pleased with was the shipping. It was pretty quick and the packaging was nice.

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    Reviewed May 17, 2019

    I have never owned clothes fit my body and my style better. I live in NYC and finding anything decent in my size at any store I visit has already been bought - I'm a DD and a size 10-12. The stress of shopping, finding the time, commuting, and the likelihood that any buys will be out of necessity not love for the item. I have yet to not love anything I've received from Stitch Fix. And the styling has only gotten better- I've never felt sexier and felt more confident in my clothes. And THE JEANS that Stitch sends me <3. Finding well-fitting jeans in my size is a feat. Jeans I buy are always too loose or too tight in certain areas. Finding one good pair of jeans while shopping is a miracle but the 7 pairs I've received from stitch fix have always fit like a glove - form fitting but not too tight and very flattering.

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    Reviewed May 2, 2019

    My daughter and I both tried Stitch Fix and neither of us kept a single item! I'm a petite 55 yr old jewelry designer. I stated that my style was Bohemian and I received a beautful blazer if you go to an office every day. I asked for no animal prints and no sleeveless or capped sleeves and I received a leopard print top with capped sleeves. They sent 2 3/4 length polka dot blouses that were ok but nothing I would ever buy and too expensive for how generic they were. I gave detailed instructions on jeans as this is what I was really interested in receiving.

    Being petite, stores have limited selections. I requested a jean that sits at the waist and would like them distressed. The jeans were distressed but the zipper was like 2" long so I knew before I even tried them on they were going to be super low cut. I felt that after all the time I spent creating my profile they just sent me 2 very generic items, 1 that was very nice quality but nothing in the style range I was interested in and 2 that were clearly against what I had stated. My daughter had a similar experience so we both cancelled and ate the $20 styling fee. I feel that if you can pinpoint rules they broke by sending you apparel that they should not have then there should be some responsibility to the consumer.

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    Reviewed April 30, 2019

    I was really excited about this as I hate to shop and have no style at all. I have received two boxes so far, the first box I bought a pair of pants and a shirt, granted something I never would have picked out for myself, but it was almost $50.00, and the pants were expensive as well, I paid almost a $100.00 for a shirt and a pair of pants... too much.

    Second box, I got this ugly dress, and another ugly dress, two pairs of shirts, and all of this is stretchy material...which I hate. The jean shorts were $44.00. I have the same pair that I got from Old Navy for $15.00. The other pair of shorts, I was really wanting to like, but they fit awful, and were really expensive. I asked for a pencil skirt, which they sent but again, stretchy material. The skirt is $68.00. I did ask for more time to review, and they gave it to me. I am just debating on taking the $20.00 loss or buying a $68.00 pencil skirt. This is my last shipment, their stuff is just overpriced and too expensive.

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    Reviewed April 29, 2019

    I have received two Stitch Fix boxes, and neither contained items I wished to keep. In addition, their $20 styling fee is non-refundable even if they send items that are totally off the mark. I asked for clothing that was appropriate for a manager to wear into the office, and they sent me dresses that have spaghetti straps and need to be worn with a strapless bra. Clearly inappropriate for a 57 year old manager to wear to the office. Proceed with caution.

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    Reviewed April 26, 2019

    I get 5 items of clothing per box. I have received 5 boxes so far so 25 items. Of those 25 items, I have kept 12. Not too good odds but... I hate to shop, and I am getting things I would not normally pick out for myself. Expensive - YES. Some clothes are rather cheap but yet some are not! My husband has also received about 3 boxes and has received some really cool shirts. So bottom line is, it's very self-indulgent and very expensive. However, if you can afford it, it's tons of fun and I can't wait until I get my next box. They get it wrong a LOT but when they get it right, it's something I love, and they just keep working with you to get you happy. You need to keep updated your "notes" on what you like and don't like.

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    Reviewed April 17, 2019

    Just received my first Stitch Fix box today. I'm a little disappointed. I'm impressed with their website. I'm impressed with their questionnaire. I'm impressed with the ease of returns. I'm impressed by their APPARENT interest in my feedback. But they certainly did not get it right the first time. Of the five items they sent me, I returned three, one of which was actually hideous, and two of which, while not hideous, were not right, either. The two items I kept were unobjectionable, but not really quite what I would have picked for myself either. Of course, part of the reason for trying them is that I know my own taste in clothing is very limited, and I am open to trying something I would not have picked out myself and discovering that I quite like it. But that didn't happen. "Unobjectionable" is really about as far as I can go in praising the selections I kept. It will be interesting to see if they actually learn anything from the feedback, or if that's all just a pretense.

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    Reviewed April 11, 2019

    Please be aware that Stitch Fix charges a $20 styling fee regardless of whether you keep any items. I ordered 2 boxes and were unhappy with both of them so I send everything back but because of the styling fees, I end up paying $40 for NOTHING. I called them to request a courtesy refund because the fee wasn’t clearly stated on the website (I thought the fee is applied only when an item is kept). The company doesn’t waive the charges and explains that the stylist has spent time selecting the items. If I apply the same logic to other retail business, should we be charged a salesperson fee if we have received help from a salesperson without buying anything or a merchandising fee if we try on an item without buying it? This is just ridiculous!! They’ve lost my business forever.

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    Reviewed April 8, 2019

    I've received two shipments so far and both included items that were too low quality (cheap shorts) or too out of style (Flannel/flowy dress pants for business??) to consider keeping - which completely ruins the idea of the 25% off your entire order if you keep the whole box. The prices of the items generally seem about 20% higher than comparable nice department store items.

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    Reviewed March 30, 2019

    I have been using Stitch Fix since October. I hate to shop. Some of the clothes I love, some I don't & I send back. Now most of my go to clothes are from them. In January my father died. I had to go out of state for over a week when my fix came. I emailed them for more time to send the clothes back. They gave me more time. 2 weeks later they sent me flowers. What a wonderful company!

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    Reviewed March 29, 2019

    I tried Stitch Fix and the clothes were OK. A couple of well known brands and the other cheap and ran small. They only give you 3 days to return or you are stuck with the merchandise. By the time I had time to try my clothes on it was too late to send back. The pants were cheap and ran small and same with the shoes. I tried to cancel and there is no phone number you have to email. So I sent an email canceling and they said I don't have anything pending. I sent another email and said cancel and they finally wrote back and said ok, but charged me $20 for who knows what, 3 days later. The only way I can get rid of the charge is to dispute on my credit card. Not worth the hassle!

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    Reviewed March 29, 2019

    After reading some of the reviews I decided to write my own. I hate shopping mostly and am not good at styling. The clothing is definitely better than some have suggested at Target Value. I have kept at least 2 items from the 3 boxes I have received and worn them all. The denim jacket I just received I was not going to keep because I have one... but it is definitely nicer than the one I own and will wear it. Completely worth the $98. I have googled a couple of items to see if I could find them cheaper and I gotta say, they were head to head on price. Again I don't want to shop so I will say I think it is worth it... If you can afford it!

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    Reviewed March 28, 2019

    I tried about 3 shipments and kept a some of the items. I did not love them but I gave it try. I was in shock of the terrible terrible quality. With one time use one shirt just ripped??? A sweater looked like I had it for years and pants got a hole. I found it way too price to be a disposable clothe store. Cancelled my membership.

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    Reviewed March 25, 2019

    I actually did this service and Trunk Club at the same time. This one is by far better in my opinion. They are more affordable, and clothes fit my taste and my body better. Some of it was a bit more than I wanted but you do get styling fee deducted. Also, I don't know if it is for all boxes because I only bought one so far, but if you keep all the items you get 25% off the purchase. For my first box, everything fit except the pair of jeans, which for me is to be expected because it is hard for me to find jeans that fit (ie. too short, too loose around the hip, etc.). I only kept two of the five things though I liked everything because I didn't think I would wear the other items that often. Basically, I recommend Stitch Fix if you try it out.

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    Reviewed March 24, 2019

    I googled the items I received in my first and only Stitch Fix box. Stitch Fix charged 98.00 for a pair of jeans and I found the same ones all over the internet for about 38.00. That is an outrageous mark-up and immediately turned me off to the whole system. I didn't even bother trying the items on. I immediately bagged everything up, sent it back, and cancelled my account. I was not impressed with the quality of the shirts in the box either. Thin/wrinkly cotton, cheaply sewn buttons. If I'm dropping 75-100.00 for a button I expect more quality than that. Stitch Fix seems to be out for immediate maximum profit instead of cultivating a long term relationship with the customer. It might be fine for people who want to be spoon fed very average clothing for high retail prices but to me the value just isn't there.

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    Reviewed March 21, 2019

    I joined Stitch Fix. I hate shopping at stores with crowds. I stink at styling myself... I'm almost 40 and so far I am impressed with this service. Many of the items I would never pick for myself. But when they arrive, I try them on and can't believe how nice they look on me. Every time I suggest something for my stylist to try for me, she seems to hit the nail on the head!

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    Reviewed March 21, 2019

    I really wanted to like Stitch Fix. I loved the concept and anticipated getting some great items. Also - who doesn't love getting a fun package in the mail? My first box that came was okay. I did end up sending everything back because the items I received were just a little "off". Clothes fit okay but they were things I just didn't love and wanted to keep. The next box was a total miss. I ended up keeping a necklace just so I would not lose my $20 styling fee. I talked to customer service and they let me try again with no fee.

    This box was better. I got a pair of jeans, several tops and a cardigan. Unfortunately the cardigan unraveled after only a couple of uses. They did refund me for it. Okay - I am sucker - after seeing 2 of my friends get really cute items I gave it another try. I practically told them what to put in my box. Lo and behold everything but one top was perfect. I got great dress pants, a cute blazer, a great trenchcoat, cute booties and a turtleneck which was okay. I kept everything but it was very expensive.

    Just this past week I did one more order. I was so happy with the last one I forgot how disappointed I was with the other orders. I asked for dress pants and possibly sandals and some cute tops. On my profile I specified what I didn't like in tops and I have requested no jewelry. Well- I got the exact opposite of what I would wear. 3 blousy tops with bell sleeves which I hate and patterns I would never even look at in a store. I also got jewelry. Only the pants were decent but not at $88. Everything will go back and now I am officially done. Super disappointed.

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    Reviewed March 20, 2019

    Absolutely terrible! I wouldn't recommend it to anyone. I received two Stitch Fix shipments and was beyond disappointed. Not only did the two separate stylists not listen to a word I said, they sent me clothes I never would have worn and specified my preferences/style on a daily basis. If I could give Stitch Fix 0 stars, I absolute would.

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    Reviewed March 18, 2019

    I have been getting boxes from Stitch Fix for about a year and have wondered at least 5 times why I keep it. I finally decided to cancel it today. The last 2 boxes I got something so against my taste that I wondered why I spend so much time doing a Pinterest page for them and thumbs up/thumbs down clothes on their app daily for it to be ignored. The final straw was that I got a ripped cardigan and a poorly sewn together shirt where the horizontal stripes were crooked. When I sent them an e-mail, they apologized and provided a refund of $30.99 for each. Issue? I paid $38.99 for each. Is this an inconvenience fee? I have gotten some things I like from here, yes, but unfortunately, it just isn’t a good enough service for me to continue. These are mostly Target quality clothes, but you’ll pay 3x the amount you’d pay at Target. I’ll do my own shopping from now on.

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    Reviewed March 14, 2019

    If I hadn't had friends who raved about this program, I would have thought it a real scam! I outlined and added details about what I wear and don't wear and the first box came with the exact opposite. I thought it was a mistake, but they charged me the $20 and said they would give assign me a different person. After another wasted $20, I got one item that might have worked but was really expensive.

    When I say didn't work, I mean I said 'only boot leg cut' and they sent straight leg and skinny cut. I said I don't wear sleeveless tops and they sent sleeveless tops! Things like that. They wanted me to continue, but I'd already spend $40 on nothing and they made no attempt to compensate me for this so rather than rack up another $20 on their 'test' I said 'no thanks.' I should get a letter that I donated $40 to their cause.

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    Reviewed March 13, 2019

    First off, let me say the concept is awesome and they make it pretty easy. Yes, you are charged $20 with every shipment, they call it a styling fee. It will come off the price of an item if you keep anything. If not, no you don't get 20 back and I'm okay with that. They sent me clothes that I signed up to receive and they are paying any return shipment. I've received 2 shipments to date, all items are from China. I live in the Midwest, so my review may be different from someone in NYC. But for me, the quality of the clothes haven't been any different than what I can buy at my local Walmart but they come with a big city price. A knit shirt for $58 is a bit higher than I'd like to pay.

    If you're use to those prices, this may be a good deal for you. I'm not sure I have a real live stylist but the color palette that I requested has been spot on. Not sure I will continue though, for me, more of a choice to support US economy and even though ease of not shopping, trying items on at home are a huge plus, I can't ignore I can get same quality for cheaper prices locally.

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    Reviewed March 4, 2019

    I have had Stitch Fix since January 2019, and I have been very impressed with their service, both with the subscription service as well as customer service. The pricing for the service is fair; you pay $20 for the styling fee, but can then use that $20 as credit towards anything you choose to buy. The items that they send seem to be $40 or higher, which is a little out of my price range, but the stylist that I've worked with has done an absolutely incredible job listening to my feedback and has sent me some beautiful items that I love.

    I've had to contact customer service twice three times, and each time it has been a very pleasant experience. The first time, I had a question about the charges on my account and the customer service representative gave me a very detailed answer and made sure that all of my questions and concerns were addressed. The second time, I was late sending in the return box and the representative very quickly extended my due date for the box with no problem. The third time, I noticed a tear in an item the first time I wore it, and the customer service representative refunded the cost of the item and let me keep it to donate/throw away/repair.

    All in all, I feel that this subscription service isn't for everyone, especially if you're pretty good with finding items for yourself in stores and don't necessarily need the curated style box or don't have the room in your budget, but for what it is, I have had nothing but positive experiences with this company and find that it's a great service for what it claims to be. I have currently put my subscription on pause for financial reasons, however I look forward to going back to the service again.

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    Reviewed March 2, 2019

    I am impressed that someone who has never met me got even two pieces right AND I really like the jeans and jacket, I could wear them to dinner, an interview (I work in a creative field), work. I'm a plus size and often find folks who aren't don't quite get how to dress me but the jeans were super flattering and comfortable. I didn't want some big tent. The jacket was fitted and IT FIT! Karl Lagerfeld to boot. I felt a few pieces were really cheaply made, I returned them. I'm curious how the jeans will hold up, they seem very thin but they're comfortable and cute. So far so good.

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    Reviewed Feb. 10, 2019

    I was told Feb 6 then nine hoping for my outfit as told one day before I was to attend a wedding. Inquired so many times. Nothing. Yet they charged the 20$ fee saying I didn’t purchase. They never sent me anything to purchase.

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    Reviewed Dec. 30, 2018

    I have only received one package, but I'm absolutely certain that my stylist thoroughly read my profile. Yay! I was as detailed as possible, and I measured myself from head to toe so that I got everything right for them. I left "comments" about my previous problems with clothes, how I have struggled with finding jeans that fit me, and that I prefer more modest clothes, and I described my lifestyle and work environment.

    I specifically asked for no pink tones whatsoever. I was very specific about a lot of things, and I did the "style app" for them to see what stuff I like and dislike. I talked about fashion trends that I would love to adventure into. I also have a really big Pinterest board that I have been using for two years, so I think they got an idea of my style! The stylist delivered! My package was all casual clothes, and everything fit me perfectly, if not, it was just minor sizing problems that I expected.

    Unfortunately, even though I put "The cheaper, the better" for my preferred price range, all of the items were from 38$-70$... And I just don't have that kind of money right now. I'm okay with buying expensive, good quality clothes, but I guess I should just stick to goodwill and bargain hunting. That said, If I had the money, I would buy all of the things I was sent. Unfortunately I will be return mailing them all back tomorrow. All of the items I was sent were high-quality, I felt like I was ordering Coach, or handmade local boutique clothing. However, now that I know my exact sizing and what I really love, shopping will be easier for me from now on!

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    Reviewed Dec. 11, 2018

    I am a petite and requested 1) Petite sizes and 2) No busy patterns. Well, I got NO petite-sized items. And of the 4 items for the torso (2 tops and 2 sweaters) - yep, you guessed it, patterns on every single one. Plus the items were not attractive at all. So disappointed. Wondering if they just run things through a computer and hope for the best. And now having trouble canceling my account. Never again.

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    Reviewed Dec. 10, 2018

    My daughter orders from Stitch Fix and has my grandson on her account. I received my grandson's clothes and was very impressed with so much clothes, 3 different types of pants... Example: jean, khaki, sweatpants, pull-over sweatshirt. 4 different types of shirts... Example: dress shirt button down, sports shirt, button down corduroy shirt, short sleeve polo type shirt and a pair of Tom's sneakers all for $166. So far so good, no complaints here. I love the selection and variety of colors and how well packaged everything was. My grandson looks adorable in his new clothes. I can't to see what he gets next month!

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    Reviewed Nov. 5, 2018

    I've received THREE Stitch Fix boxes so far. I've actually really loved the clothes I've received and have kept a minimum of 3 things from each box. But, my complaint is this... My boxes have gotten more expensive each time. Example: I bought a pair of skinny jeans from the first box for $44. My second box had another pair of skinny jeans for $54, and my third box has a pair of skinny jeans for $64! Come on... that's not a coincidence. It's as if once they find the things you really like, the price keeps climbing? Has anyone else had this issue?

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    Reviewed Oct. 22, 2018

    I was excited to receive my first Stitch Fix box, but I was disappointed to find the contents contained clothes I do not wear and had indicated in the stylist questionnaire. I did not feel any effort was put into "my" box, but I had to pay a stylist fee even though I did not like anything in the box. I cancelled the subscription and will not be recommending it to anyone.

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    Reviewed Sept. 5, 2018

    I notified them of a slight issue with one of the pieces they sent me. I did it so they could fix it moving forward. I didn't think there was anything to do about my current situation. But when I told Stitch Fix of the problem, they immediately apologized and refunded me! They sounded more upset than I did! This just proves they are willing to go above and beyond to keep their customers happy. Very rare nowadays! I'm so happy I chose this company for my styling needs!

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    Reviewed May 5, 2018

    It was very nice to shop online for a change and I enjoyed it. I will be shopping online again for a while, I had to send some things back that didn't fit but other than that I was good.

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    Reviewed Oct. 19, 2017

    Pretty easy, online questions. I like having someone suggesting new styles I wouldn't normally try. Also, I like the ability to return them if I don't like them and the variety of choices available. Giving updates on what I like and don't like, what works and doesn't work, I could make adjustments as needed. Figuring out my style and what I like through a variety of pictures as well as descriptions. It was nice to not be able to go to the store to have to try everything on while dragging my kids around with me. It was fun to wait for my package, like getting a gift! But sometimes the products seem to be low quality, I felt like I ended up returning more than I kept because the cost wasn't worth it. It's too expensive in the end.

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    Reviewed Oct. 17, 2017

    It's easy to get started, just sign up online and fill out profile. I really like this service. Affordable for all you get, fast shipping, items arrive quickly and packing is great. Personalized to fit your needs and style. Customer service is stellar as well. Garments I received I really liked except for one which was easy to send back and switch out.

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    Reviewed Oct. 16, 2017

    The most helpful thing that any of these services could do is give you a live person to speak with that actually is a stylist or has some knowledge about clothing or the clothing offered by the website. I do not feel that it is a real stylist. I think that it is all computer-generated and a bunch of crap. If there really was a stylist why didn't I get their name, why wouldn't they asked me to describe how I like to look, and I wouldn't have to be shown pictures of clothes and asked which one I like better. Just showing me pictures of clothes and asking me if I like them or not does not determine what I like. If you want to really understand how someone likes to dress you need to ask them to explain it to you otherwise you're just making a generalized assumption.

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    Reviewed Oct. 15, 2017

    I loved how easy and simple it was to sign up online. Fill out information about yourself and answer all the detailed questions they provide. There are options to customize your options and I was very satisfied. I liked how I could pick when I wanted deliveries. I also like that it was customized to me and if I didn't like something I could return it and get feedback from my stylist about what could have been better. However, I wish that you didn't lose $20 if you didn't order anything. I would like more one on one talk with the stylists. Wish they provided bigger clothing sizes and they would do a men's line. I get to cover the cost of shipping but since I'm not picking out the clothes I didn't find it fair I had to pay for them not picking out good items. Also I wish the pricing of items was cheaper. Even after picking cheap as possible items were still pretty pricey.

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    Reviewed Oct. 14, 2017

    I just got my first Fix and I loved every piece. It was exactly what I was hoping for! Styles that I would not have chosen on my own, but look great, fit well and freshen up my existing wardrobe. I am really pleased with this service! Initially I thought the stylist would not find the right fit because I did not enter my exact measurements or the right find the style, but it was perfect. The jeans fit amazing. The tops and dress are super cute. All that is missing are shoes. Really wish you had shoes in my size. It would put it over the top. Stitch Fix has allowed me to see my style with fresh eyes.

    Usually shopping is much fun for me. End up kind of bummed out because things don't fit right, but Stitch Fix has made shopping easy and not only painless, but super fun. Can't wait to show off my new clothes at work. However, when I went to wear one of the tops it was coming apart at the seam. It's a fine fabric and it looks like it raveled at the edge of the seam. I love the top and it fits so nicely but am so disappointed I didn't notice before. I still wore it under a sweater.

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    Reviewed Oct. 13, 2017

    The recommendations from the stylist are very good and really match my personality and style. I like having the choice to keep certain clothing and not keep certain styles. The stylist knows what I like and do not like. They know my body shape and figure and that I like quality and conservative and classic clothing. However, Stitch Fix is a bit expensive. I find myself wanting to take a break from the ongoing subscription type of business because of the cost and I find myself buying clothes I do not need.

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    Reviewed Oct. 12, 2017

    The Stitch Fix subscription takes the thinking out of style, simply try it on and send back what doesn't fit. I like how they customize to you, and they suggest what to wear. The clothing seemed to be of good quality as well. But the price is a little bit much and that's why I chose the 3 month subscription. Also didn't like how you have to buy the whole box to get deals. I would like to see a texting feature where your stylist is available on the go. Overall, it's an intuitive style for dummies. It is very easy to get started and the stylist was very helpful. The box comes with styling tips, which takes the guessing out of putting together the outfits.

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    Reviewed Oct. 11, 2017

    You go online and sign up by registering an account. You then personally pick between a few different styles that is supposed to help Stitch Fix customize it to you. I like that clothes are delivered to your house to try on which makes it easy because sometimes it is a hassle to go to the department store and pick out different clothes just to find out none of them fit you. Also it's very busy at the department store so getting your clothes delivered to you allows you to really take a look at it and even wear it for a little bit if you want. However, it didn't seem personalized. I had my Pinterest account linked up that has a separate section of clothing that I like. They kept giving me baggy tops. It was the same styles over and over again. It seemed very boring and cookie cutter. I think that they don't have enough time to research what clothes someone personally likes because the stylist always changes so no one gets to know you. They have to start over every month.

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    Reviewed Oct. 10, 2017

    Stitch Fix is the best! It is very easy to use. All you do is fill out this personal style questionnaire. It asks things about your style and price range, so that they can get you thing that you like. Then, they mail you 5 things and you keep what you like. They always make sure to pick out stylish things that I like and that fit me perfectly. I am short, so it is hard for me to find pants that are short enough and not too long on me, but they do a perfect job! I really love everything about them, but I would like more sales and better prices.

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    Reviewed Oct. 9, 2017

    Love the idea of receiving a complete outfit. It comes with accessories for any occasion. I usually receive clothes from business casual to going out. I also like the ability to change it up from time to time. The process is quick and easy. Open up the website and it step-by-step explained throughout the entire process. Although I love it, I wish the prices were a little bit lower. Even though I like the convenience I would like to have coupons and a lower price. I would also like for the clothing to arrive a little bit quicker than it does.

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    Reviewed Oct. 7, 2017

    It's easy, convenient and nice. I liked the service a lot, I like that you can pick and choose and you don't have to pay unless you really like something but I didn't like how long the process took because of the shipping methods. I would probably prefer to just buy clothes in stores for this reason. I guess it depends on the situation. Getting started is so easy! The website walks you through everything and you can choose to customize a lot. I am mostly satisfied with what is sent to me but a lot of it is plain and not as interesting as I'd normally like. Although all in all a good service and definitely worth, I would change the shipping and delivery/return methods. I know it's impossible or close to it to have everything happen within a days time like sending something back and receiving next within a day but that would be great and make me much more likely to use this service again.

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    Reviewed Oct. 5, 2017

    I filled out a questionnaire at Stitch Fix and it included my age, size, clothing style and billing information and I was signed up and it was done. The clothing picked out and shipped to my home to try on and decide if I wanted or needed them. The clothing was good quality and exactly what I wear normally. But some of the clothes were not natural fabrics. The time frame to return what I didn't want was entirely too short. Some of the clothes were too expensive. But it is easy to start and end a subscription. I have recommended the service to others. Very positive and professional service.

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    Reviewed Oct. 4, 2017

    Stitch Fix is easy, time saving and stylish. It was easy to sign up and get started. I'm not sure I chose the right settings at first since I was trying to go with new styles but after the first shipment, I was happy overall with the pieces chosen for me. They have great styles and pieces I would not normally try on. As a busy mom with three young kids, personal fashion isn't something high on my priority list so this service was great! But the prices were higher than I would usually spend on myself and I tend to only shop good sales for myself at familiar stores.

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    Reviewed Oct. 3, 2017

    My experience with Stitch Fix was very satisfactory. I love it. They really make me feel beautiful. The service is really nice and I've never had a bad interaction. I usually pick this company when I'm scheduled for a special event. I pick from a variety of selections. Their selections are usually stylish and trendy so I don't really have to make a hard decision. I love how their styles are constantly changing and keeping in style with the latest trends. It's so easy, all I do is look through the catalog and choose my favorite or I request a certain hairstyle. However, I wish it wasn't that expensive. I love being pampered and I understand that it will cost me some money, but if it was cheaper I would use this company more often. I'm not complaining I'd still use this company.

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    Reviewed Oct. 2, 2017

    Tasteful, timely, and flattering pieces should make Stitch Fix a big hit...not for me though I'm in to cheap. They were wonderful and attentive to my tastes and needs. They did an amazing job picking just the right pieces for me. However, the prices are extremely high and makes shopping the never ending one day sales at department stores a little more enticing. They need to offer a max price per piece setting for I myself like sales. The prices per piece were ridiculously overpriced. The pieces were beautiful though. There were a couple I'd never wear, but at $60 for a t shirt I'm okay with that. Overall, they are good but too expensive.

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    Reviewed Oct. 1, 2017

    I like the whole idea of this kind of thing. I am not one of those people who can just throw outfits together and look amazing. So I find that having it done for me very beneficial. I wish it was more than just one outfit though. If it included at least a week's worth of outfits in every shipment it would be ideal. I do like this service and the whole concept. I am just satisfied. However more communication with my personal stylist would really make me feel more like a person rather than a number.

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    Reviewed Sept. 30, 2017

    Stitch Fix offers good value for the money which we are spending. I like the personal style for the men and woman and they will provide very good suggestion about the suitable dress. Also, I do not find any difficulty in finding the good match fit to my style.

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    Reviewed Sept. 27, 2017

    I like that the personal stylist at Stitch Fix asked me a lot of questions regarding color, style, fit what kind of pants, skirts, glasses I like. Whether for work whether for casual they go into a lot of depth. Not something I usually do when I pick out clothes so this is a good thing. While I find them involved and game changer, they need more options as far as boot cut jeans or straight leg pants, button-down blouses or pull over blouses, sweaters. As far as them picking out direct outfits for me is fine because I'm not very good at that.

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    Stitch Fix Company Information

    Company Name:
    Stitch Fix
    Website:
    www.stitchfix.com