Stitch Fix Reviews

They did the same to me as many others have claimed. I actually used a style pass for 11 months and spent a lot of money not only on fixes but on purchasing clothing from their store. I was offered $75 referral and referred both of my girls and even though they don't live with me full-time, used my address since the one lives with her dad in another town and the other lives in an apartment in a not so great part of town where it's difficult to get parcels delivered. Of course being mom, I offered to pay for it and let them choose some clothing using the credit. So here I am, I've been a loyal customer and I did not ask for the referral at all, but figured why now use it?

I have ordered extra items from StitchFix beside my regular delivery. The last two items have become lost with United Postal Service. As always I try to order it again. It is out of stock. Sure wish Stitch Fix would send items through United Parcel as I probably won’t order individual items if they are all going to get lost.

We will never order from them again. Did the style quiz which is very specific. They got everything all wrong. Either it was the wrong style or the wrong fit! I do not understand how they could be so off with everything myself and my daughter specified in our quizzes!? For example, my daughter specified on her quiz how she needs shorter lengthed pants. They sent her a pair of sweats that pooled really badly at the feet. I specified that I liked form-fitting tops, the one top I was sent was really baggy on me, and the other was not my style. The only thing I kept was earrings. The clothes my daughter received couldn't have been any further from her style. Obviously, they don't cater to younger customers as all these clothes were very middle age savvy. Very very disappointed.

They suspended my account claiming "violation of the rules" because I supposedly duplicated the accounts and that was totally false, I had $ 201 of credit and they simply eliminated it for unsubstantiated assumptions, they are cheats and not attentive to solve supposed violations, they just assume and decide and voila!!!

I think if you have tons of money to spend on nothing special clothes, this is a great service. I have a sense of style and the pieces I got month after month had NOTHING to do with the style I tried so hard to explained to them. This was my second time trying the service, I first tried it when it came out and I was very disappointed by it. I thought I should give it a second try since a few years have gone by and I thought the service would have improved. I was wrong, just the same clothes that don't match my style nor my budget.

Stitch Fix is a scam if you order more than one person in your household. I ordered a box and it was fine but when everyone else in my family did their accounts were deactivated because they were "too similar to mine" aka same address and card info. My sisters and I are the same size and used my card and they accused me of trying to scam the credit system because the profiles were too similar. It's a shame they didn't get to sample a box for a credit like I did, I canceled my account because it just gave me scam vibes. I understand having a rule that there's only one credit per first time account, but to have that rule on a whole household is odd to me. And saying a family member's account is "too similar" is just weird.

As my description said, the clothes fit well, but there was dirt on the collar of one of the shirts. The earrings I got were pretty but they were silver plated and the silver wore off in about a week. I had said that I would pay for luxury brands. The brands they sent were all their own brands. Overall the clothes look nice but the quality was fairly low. I said that I like a classic look, but have to dress up a lot, and they sent me a pair of jeans with holes in them? I was going to send a few things back but the reason I signed up to give this a try was because I don't have that much time, so I did end up keeping everything for beater clothes, though when I get a chance I may donate some of them.

On Stitch Fix they have you take a lot of quizzes about your style. You can come back every day and take more. It gets very specific and makes you feel comfortable gambling your $20. Don’t. My box was curated for someone 20 years older and 20 lbs heavier than me. It was like my stylist took my answers and picked the absolute opposite. One example, I said I like form fitting shirts and to show off my legs and butt. Every shirt sent was not just baggy but severely and intentionally oversized, one even had a long flap in back to hide your butt. There’s no recourse, you’re just out the money. Everything looked like it came from Dress Barn and was for a middle aged teacher when I said I like bold and form fitting. Don’t do it unless you like bland unstylish clothing.

I can't beleive all the negative reviews listed here! I LOVE this service and have loved every Fix I've received. My stylist has been attentive to my style choices and price points. She reads my feedback and actually listens. I had to contact customer service on two occasions regarding a referral fee and both times the issue was resolved immediately by an extremely polite team member. Don't believe all these reviews, try it for yourself and see. If you complete your profile accurately, you will receive beautiful items. And if you don't like them, you can always change your stylist at any time.

I have a serious complaint against this Stitch Fix and I don’t understand why someone won't address my issue. I’m trying to return products that Stitch Fix allowed me to select while using a code.. Now I guess code/discount/credit not valid? I did not authorize this company to take or attempt to take the full price of items selected from the card they have for me to purchase items.. I have deactivated that credit card account.. You can't reach a "Live" person; now I know why. They all about not taking care of the customer.

Be very careful in agreeing to this service! I agree that Stitch Fix is a unique service and I did like the combination of clothes picked out. Unfortunately I started it just before CV19 & I realized it was an expense I couldn’t take on. There is no Customer Service contact to cancel. You cannot speak to a live person. There is no “cancel” online even though it says you can cancel at any time. I took screenshots to show I followed the directions to cancel but there was no cancel. They continue to charge my cc $20/month. I’ve sent no less than 8 emails asking them to stop.

I really wanted to like StitchFix. I thought it would be fun, but mostly it's just been frustrating. I filled out the style assessment before receiving my first fix and told them what I did and didn't like. I left feedback on my fixes and asked for certain things to not be sent to me again. And yet, I still kept getting things I told them I didn't want. It's really frustrating to feel like your feedback doesn't matter. I don't know if it's because they have a surplus of items and they're forced to include certain things or if the stylists don't have access to all the feedback customers leave, but it's clear they need to improve their process regardless. I'll just stick to shopping for myself and won't be using their service anymore.

I was skeptical at first. I learned the clothes are very nice & priced decent. I had a problem with a return but, they called me immediately and resolved it. I'm 100% satisfied and I recommend it to everyone.

It seems that two of three items were missing in my return. Customer service reached out and I explained I only kept 2 items. Strange mistake but I they were very polite about the mix up. I sincerely hope that it was just an error in recording at receiving on their end and they find the missing pieces. I'm relieved to know that the response was to not charge me. It was nice to find they default to placing faith in their customers.

I enjoyed that they send a box every 3 month. But mostly these are over the price. I found that same clothes at the outlet mall. Those prices are less than half. Also I returned few items but they charged almost full (because less discount) or $10 difference even if you returned half of in the box. I cancel my membership today, because they still charged full amount by mistake even I returned all of items.

The service, in theory is great. The customer service and follow through are terrible. I’ve been using Stitch Fix for several months. With that being said. I have had a problem with almost every shipment. Problems such as missing items not in the box, items not being credited for items returned.. Packages lost in shipping/return. Customer service contact is only through email where it has taken up to 3 days for a reply. I have used other services such as this...and the prices for styling fee may be higher but it is worth the difference.

Stitch Fix's stylist don't have young women in mind, even though you tell them your age and style choices. I kept receiving pieces my middle aged mother would wear. I only kept jeans and that's about it. It's not a bad service, but I would recommend it for older consumers.

When I signed up for Stitch Fix, I got the account during a promotion so I got my first three boxes for the price of one styling fee ($20). I had them come once a month. The first box was pretty good and I kept 3/5 items. The next two were not my style at all! It was like they weren’t leaving any of the (very detailed) notes on my profile. I actually went to the website and quit after the third box but they asked for one more chance. They said they’ll waive the $20 styling fee for my fourth box. I went for it since there’s nothing to lose (returning items is SUPER easy)! They set me up with a new stylist: Hayley. She’s an absolute angel. This latest box fits me to a T! I will definitely not be canceling my membership as long as she’s my stylist. Thank you to Stitch Fix and Hayley!

I've been with Stitch Fix for over a year now and wasn't sure how I felt about some of the styles but tried on. The fit was great but they get in a rut with colors last December. For an outfit I asked for something nice for a corporate holiday party they sent me Jeans, a grey jacket made out of sweatshirt material and an eggplant purple blouse did not scream holiday party to me. The then this year asked for something nice for holiday party they again send me purple and grey. The dress they sent was purple and black and floral pattern. Was big and did not look good on me. But also in the box was an eggplant colored skirt. Not too bad. And also a grey denim jacket. Granted this fix was done by a sub and I was told mine was on vacation but she should looked at pieces I already had and not repeat the same colors over and over.

I have been receiving fixes for the past 4 months. I couldn’t be happier with the items I have been sent. It is very evident that my stylist not only looks at my profile but also my style board. All of the pieces I have received are high quality. Returning couldn’t be any easier. I had 2 pairs of pants in my last fix that I requested a different size in. They shipped the new ones to me before I even had a chance to return the others. And they provide a postage paid envelope to return your items in. You simply have to drop them off at the post office. If you are a busy working mother like myself who doesn’t have the time or want to go clothes shopping I highly recommend this service! And it is so exciting each month to see what has been sent to you, it’s like Christmas morning!

I was given a gift card to Stitch Fix and had to go through three receipts and returns of packages to find something I only kind of liked so I would stop having to deal with all the return mailing. If I had the option, I would have asked for the money back to go find my own clothing. Doing the little style games on the website and sending notes to my stylist wound up completely useless: I would always receive things that seemed like a bunch of surplus items that these brands weren't able to get off their hands through other means. The overall 'style' you will receive is that version of the cold, lifeless aesthetic of some techie who thinks that shopping for clothes is nothing but a frustration (surprise).

I tried this in the hopes of getting a much needed update on my wardrobe. I read the agreement which later turned out to be false. I made a purchase and did not get my styling fee refunded. I did ask and was told that I was not eligible. I guess they change terms when it suits them. Maybe I missed the teeny tiny writing that says StitchFix can do whatever, whenever. The only reason I made the purchase is because I was informed that any purchase in a fix will have the 20 styling fee deducted. WRONG. I did try to keep up on feedback and rating but the website is done very poorly. The language is limiting and not really set up in a way to learn more like that advertise.

I am transitioning from scrubs and really needed help. I did get one good order but beyond that returned everything. A few things happened - When I asked for specific things, they never delivered, not once. When I asked them to never send certain things - I got them with regularity. And the thing that put me over the edge was getting out of season clothing. I did cancel my subscription and go back to bulk ordering off Nordstrom and returning what I didn't like which is a royal pain.

I was consistently unsatisfied with the items that my stylist picked for me. I completed the inspiration boards and left notes for her letting her know exactly what I wanted. However, I didn’t like ANY of the items that I received. I sent back all of the items from my last box, I hated everything. I would not recommend Stitch Fix in the future.

I've been a Stitch Fix member for six months. I have been disappointed by every single fix. I have been VERY communicative about my style and clothing preferences, yet continue to get items that are counter to my guidelines. I have repeatedly stated "no sleeveless" -- yet every fix has a sleeveless top or dress. I said, "no red/orange/burgundy tops" and the last fix included TWO! Am I being punked? Or am I overly optimistic? Either way it's time for me to throw in the towel.

I haven't received anything yet. Been waiting for more than a month. Is that ok? Contacted their customer service, they said the box is on its way. No result. No box. No money. I wish I'd read reviews before shopping. So bad no one cares.

I received my first package and did not like any of the clothes that were sent. Also, I am size XL and all the clothes were XXL. When I went to the post office to return them in the bag that was included in the box I was charged $7.35 postage. There was nothing on the bag or the printed label that said it was prepaid as advertised by your accompanying brochure. I would like to be reimbursed for my expense. I am a dissatisfied customer and will not be ordering in the future.

Stitch Fix has been a blast. I spent years as a clothing designer and merchandiser and really appreciate what an excellent shopping experience they have developed. The stylist I have been working with did a great job of analyzing my information. The styling and fit of all the clothing have exceeded my expectations. I asked for moderately priced products. The quality has been good with unique finishing touches that you don't usually see at this price point. I have had a few requests with customer service and have received prompt and friendly assistance. It's been fun!

I was given a $100 referral link after receiving a box full of terrible items that were not even in the realm of my style. I sent it to a bunch of friends and 11 signed up. I thought it was wonderful and made me stick with stitch fix to hopefully get better future boxes. Once 5 friends did their review and I was credited for the referral, I stopped receiving credit. I read the fine print with the referral about the time limit and that I wouldn't receive credit until they reviewed their first box. When I wrote in to customer service I was informed you only get credit up to $599 due to IRS. This wasn't written ANYWHERE (i'm now told its buried on the FAQ page somewhere), it should have been noted up front that after x amount you no longer receive credit or that you can only refer 5 friends.

POS - I decided to try Stitch Fix after I started a new office job and needed an update to my work attire. Also, a friend of mine had told me she tried it and had found a few pieces that she liked. Out of the boxes I received I ended up keeping a couple of items. I thought my stylist was pretty good. The pieces are way overpriced in my opinion, but with the credit, I had to start it made it more affordable.

I am a 71-year-old, active, artist. I am also short, with short legs, kind of boxy shaped. I have a very good sense of color and design - but like many of you have said, "I hate to shop". I decided that this might be a tool for me to use and avoid shopping for clothes. I listed things I liked; round or collared necks (No v-necks), long blouses, comfortable/washable I(no dry-clean). I did not want dresses or skirts. And I stressed that I did not want to alter pants - even shortening them if I paid for a stylist to do my shopping. I said I like color, but not too many prints. I also said that I prefer colors that are not artificial-looking (day-glow - shiny -- that kind of stuff).

Okay I decided to try it out. Why not? The first box would be shipped free, and I could send back FREE as long as it was within the 3 day time frame. OMG! I loved EVERYTHING! All the tops, the jeans, the shoes. They nailed everything I said I wanted. I've been wanting to renew my style for a while and it's been hard to find what I've been wanting. My stylist seems to have read everything I had asked for, BESIDES the pricing I wanted to spend. I wanted each item to be between 15-20 dollars and I specified that. All the shirts were 40-50$. The jeans were 60 and the shoes were $89. The only time I spend that much on shoes is gyms shoes that are going to last me a few years that I wear daily, not dress shoes I will only wear on occasion. Regardless My hubby loved the things that were sent to me as well.

This company has you tell "their" stylist what type of items you are looking for. Unfortunately, the "stylist" does not read what you have written! I have been EXTREMELY SPECIFIC and still get exactly what I asked not to get. Lately, I have been getting name brands that are sold at Macy's, Dillard's, and Nordstrom - that I could go their website or in their store and buy. The reason that I initially started using this company was to find unusual items that can't be found off the rack. Needless to say, it has been nothing but disappointing. Not only do they not listen, if you choose not to keep the "crap" that they send you it costs you $20 for the styling fee for the "stylist" that does not read what you took the time to write. I truly believe that they have boxes made ahead of time and just send everyone basically the same things. DON'T WASTE YOUR TIME OR MONEY....

Nearly impossible to reach Customer Service and when you do finally make contact, they offer no resolutions. Recent 'Fix' contained a duplicate shirt to one previously sent. Reached out to Customer Service and 5 days later had no resolution and no explanation as to how to prevent further duplicates. Deactivated solely based on poor customer service. Seems to be more automated and lacks any ability to resolve problems or concerns.

I bought the whole package. Everything was to my liking and it all fit unbelievably well. I am definitely looking forward to receiving my next one. I would recommend Stitch Fix to my closest friend. I wrote a note on my order stating that I had a professional organization meeting coming up and could really use a nice blazer.

I said I don't like jackets or blazers and they sent me a very expensive jean jacket. I said I do not like prints and sleeveless blouses so they sent me a printed sleeveless blouse. They did send a pretty great pair of black leggings but they were $78. No way am I paying $78 for simple cotton leggings that I can get anywhere for much cheaper. Also, I said I did not like white and you guessed it. They sent me a white blouse. I don't get it. Did they not read my style survey or my comments? All items were way overpriced. I give up. I am resentful because I hate shopping and if they ever listened to me it could have solved some of my problems...Also, when you overprice everything you cannot brag about "free shipping."

This company claims that you can provide information directly to your stylist so they can better pick articles of clothing that fit your tastes. Three things I was very specific about: (1) I hate pink. (2) I have a longer torso so I need shirts that run slightly longer than normal. (3) I detest hemlines that are elastic, asymmetrical, or uneven. What five items did I get? 2 pink (1 dress and 1 top), 3 shirts with crazy hemlines and 1 that looked more like a belly shirt on me than a tank top. This was my third Stitch Fix box and most definitely my last. I would have been more excited to burn the $20 I just wasted on the stylist fee than I was opening up this package. Stay away.

I tried Stitch Fix because it’s hard to get out and shop with kids/work. I received 2 separate orders, both of which were jeans and long sleeve shirts (in the middle of summer) and one belt. I didn’t like the belt and kept that, but every other article of clothing was about 3 sizes too big. I said medium shirt etc and they look like XLs. The other part is that I paid the $20 styling fee for the second fix, which of course everything was way too big. I sent it all back and they kept my $20. Not a very good experience. Wouldn’t recommend.

I researched a little bit about Stitch Fix and thought I would give it a try. In the information they provide you about how it works they indicate that they charge a $20 styling fee per shipment. They say that that $20 can be used toward a purchase. What however is not clear in their initial introduction is that if you don't keep any of the stuff in the shipment they keep the $20.

I purchased the TRUMP GREATEST DAD COLOR PRINTED TUMBLER 30OZ TUMBLER/Black with the 30 oz Tumbler Handle and Slider Lid Bundle. My order was never fully received. The Tumbler Handle and Slider Lid is still being processed over a month after the purchase date. The 30 oz Tumbler that was received is defective. The lid is not secure and slips out without pressure being applied. Shipping was paid for as "Guaranteed Delivery by Father's Day" and was not even shipped until after the guaranteed delivery date. Several emails were sent to the only point of contact available for this company; Support@fullystitched.com. When they finally replied 8 days later, it was an offer of 50% off a future purchase. No reference to the late delivery or apology was ever made. Will NEVER shop here again.

I am going to give them one more try and that it is with Stitch Fix. The last box of clothing was terrible. It was like didn't they read my profile and sent me the most hideous clothes I have ever seen. Everything was too big. It was as though they looked at my age and decided I need gaudy prints with terrible fabric. I asked specifically for black tapered skinny pants. They sent me these ugly black pants that weren't tapered and no way in the form of skinny pants. I am so angry with them right now. What a waste of my time!!

I’ve been using Stitch Fix for a year now. I love it! Jeans that fit are hard to find. Yet Hannah has hit it out of the park every time. I like that I don’t have to keep everything. I get 5 items and choose which to keep. This is great if you’re on a budget and can only afford one or two items. I’ve seen complaints about cost. You have the option to choose the price range you want and you can change it at any time. Several times I’ve kept everything. A couple times I’ve sent back two or three items. I like having the option to comment on and rate each item received. And it’s so easy to return items at no cost.

I've been getting Stitch Fix boxes for about a year now. At first, I had a lot of success and it was a fun surprise to try on what they picked for me. They would send some unique pieces that I couldn't find anywhere else. In December 2018, they offered me a Style Pass, which means I pay $40.00 and get free boxes all year. I accepted this offer and things went downhill from there. They've been sending the most hideous clothes! They are super matronly and I feel certain even my Grandmother wouldn't wear them. I keep telling them to cease sending this kind of clothing, yet they do again and again, no matter which stylist is assigned to me. The last straw is when they charged me for something I didn't keep, due to a mistake in their warehouse. Stitch Fix can keep their ugly floral vomit Grandma clothes. I'm out!

Boxes were fun to get, but the prices of the items were so high and the quality so low! For example, I kept a sweater- against my better judgement since it was almost $100- but I loved the color. One wearing and the sleeves had holes and the fabric pilled. There was no saving it. Same experience with a pair of pants I purchased. My experience was that the average price to purchase the items in each box was around $300. For such horrible quality....I cancelled and never regret it.

I tried Stitch fix because my girlfriend enjoyed the subscription. I signed up for a single box. I was actually pretty excited to try new clothes that I didn't pick out. When I got the box it was something like $100 for a pair of offbrand pants, and then $50-$60 for tshirts. Every they sent me I was able to find online for much cheaper. I returned everything. In the first I would've kept on one item that they sent me if it was priced properly.

I thought it would be a good idea. I thought it would be brands I'd recognize. I made specific requests for my second shipment. None of those requests was honored. Three of the items were "Stitch Fix" sort-of brands. Not what I was expecting. One Item was a brand I recognized. Varvatos. The difficulty was that NONE of the feedback/requests I had made was respected. I had specifically asked for a blazer or other jacket. Nope. I had specifically asked for "olive or loden." None. I cancelled.

I’m not made of money. And I don’t spend over $20 on one item of clothing. With that said... Stitch Fix is very high priced. I was thinking since the initial charge was $20 that I would be able to afford something if I liked it. But no. All 3 tops that were sent to my house were $30-$40 at least. And two of those didn’t even have sleeves. And the paid of pants were a nice olive color, but they were like $80. The only thing I was pleased with was the shipping. It was pretty quick and the packaging was nice.

I have never owned clothes fit my body and my style better. I live in NYC and finding anything decent in my size at any store I visit has already been bought - I'm a DD and a size 10-12. The stress of shopping, finding the time, commuting, and the likelihood that any buys will be out of necessity not love for the item. I have yet to not love anything I've received from Stitch Fix. And the styling has only gotten better- I've never felt sexier and felt more confident in my clothes. And THE JEANS that Stitch sends me <3. Finding well-fitting jeans in my size is a feat. Jeans I buy are always too loose or too tight in certain areas. Finding one good pair of jeans while shopping is a miracle but the 7 pairs I've received from stitch fix have always fit like a glove - form fitting but not too tight and very flattering.

My daughter and I both tried Stitch Fix and neither of us kept a single item! I'm a petite 55 yr old jewelry designer. I stated that my style was Bohemian and I received a beautful blazer if you go to an office every day. I asked for no animal prints and no sleeveless or capped sleeves and I received a leopard print top with capped sleeves. They sent 2 3/4 length polka dot blouses that were ok but nothing I would ever buy and too expensive for how generic they were. I gave detailed instructions on jeans as this is what I was really interested in receiving.

I was really excited about this as I hate to shop and have no style at all. I have received two boxes so far, the first box I bought a pair of pants and a shirt, granted something I never would have picked out for myself, but it was almost $50.00, and the pants were expensive as well, I paid almost a $100.00 for a shirt and a pair of pants... too much.

I have received two Stitch Fix boxes, and neither contained items I wished to keep. In addition, their $20 styling fee is non-refundable even if they send items that are totally off the mark. I asked for clothing that was appropriate for a manager to wear into the office, and they sent me dresses that have spaghetti straps and need to be worn with a strapless bra. Clearly inappropriate for a 57 year old manager to wear to the office. Proceed with caution.

I get 5 items of clothing per box. I have received 5 boxes so far so 25 items. Of those 25 items, I have kept 12. Not too good odds but... I hate to shop, and I am getting things I would not normally pick out for myself. Expensive - YES. Some clothes are rather cheap but yet some are not! My husband has also received about 3 boxes and has received some really cool shirts. So bottom line is, it's very self-indulgent and very expensive. However, if you can afford it, it's tons of fun and I can't wait until I get my next box. They get it wrong a LOT but when they get it right, it's something I love, and they just keep working with you to get you happy. You need to keep updated your "notes" on what you like and don't like.

Just received my first Stitch Fix box today. I'm a little disappointed. I'm impressed with their website. I'm impressed with their questionnaire. I'm impressed with the ease of returns. I'm impressed by their APPARENT interest in my feedback. But they certainly did not get it right the first time. Of the five items they sent me, I returned three, one of which was actually hideous, and two of which, while not hideous, were not right, either. The two items I kept were unobjectionable, but not really quite what I would have picked for myself either. Of course, part of the reason for trying them is that I know my own taste in clothing is very limited, and I am open to trying something I would not have picked out myself and discovering that I quite like it. But that didn't happen. "Unobjectionable" is really about as far as I can go in praising the selections I kept. It will be interesting to see if they actually learn anything from the feedback, or if that's all just a pretense.

Please be aware that Stitch Fix charges a $20 styling fee regardless of whether you keep any items. I ordered 2 boxes and were unhappy with both of them so I send everything back but because of the styling fees, I end up paying $40 for NOTHING. I called them to request a courtesy refund because the fee wasn’t clearly stated on the website (I thought the fee is applied only when an item is kept). The company doesn’t waive the charges and explains that the stylist has spent time selecting the items. If I apply the same logic to other retail business, should we be charged a salesperson fee if we have received help from a salesperson without buying anything or a merchandising fee if we try on an item without buying it? This is just ridiculous!! They’ve lost my business forever.

I've received two shipments so far and both included items that were too low quality (cheap shorts) or too out of style (Flannel/flowy dress pants for business??) to consider keeping - which completely ruins the idea of the 25% off your entire order if you keep the whole box. The prices of the items generally seem about 20% higher than comparable nice department store items.

I have been using Stitch Fix since October. I hate to shop. Some of the clothes I love, some I don't & I send back. Now most of my go to clothes are from them. In January my father died. I had to go out of state for over a week when my fix came. I emailed them for more time to send the clothes back. They gave me more time. 2 weeks later they sent me flowers. What a wonderful company!

I tried Stitch Fix and the clothes were OK. A couple of well known brands and the other cheap and ran small. They only give you 3 days to return or you are stuck with the merchandise. By the time I had time to try my clothes on it was too late to send back. The pants were cheap and ran small and same with the shoes. I tried to cancel and there is no phone number you have to email. So I sent an email canceling and they said I don't have anything pending. I sent another email and said cancel and they finally wrote back and said ok, but charged me $20 for who knows what, 3 days later. The only way I can get rid of the charge is to dispute on my credit card. Not worth the hassle!

After reading some of the reviews I decided to write my own. I hate shopping mostly and am not good at styling. The clothing is definitely better than some have suggested at Target Value. I have kept at least 2 items from the 3 boxes I have received and worn them all. The denim jacket I just received I was not going to keep because I have one... but it is definitely nicer than the one I own and will wear it. Completely worth the $98. I have googled a couple of items to see if I could find them cheaper and I gotta say, they were head to head on price. Again I don't want to shop so I will say I think it is worth it... If you can afford it!

I tried about 3 shipments and kept a some of the items. I did not love them but I gave it try. I was in shock of the terrible terrible quality. With one time use one shirt just ripped??? A sweater looked like I had it for years and pants got a hole. I found it way too price to be a disposable clothe store. Cancelled my membership.

I actually did this service and Trunk Club at the same time. This one is by far better in my opinion. They are more affordable, and clothes fit my taste and my body better. Some of it was a bit more than I wanted but you do get styling fee deducted. Also, I don't know if it is for all boxes because I only bought one so far, but if you keep all the items you get 25% off the purchase. For my first box, everything fit except the pair of jeans, which for me is to be expected because it is hard for me to find jeans that fit (ie. too short, too loose around the hip, etc.). I only kept two of the five things though I liked everything because I didn't think I would wear the other items that often. Basically, I recommend Stitch Fix if you try it out.

I googled the items I received in my first and only Stitch Fix box. Stitch Fix charged 98.00 for a pair of jeans and I found the same ones all over the internet for about 38.00. That is an outrageous mark-up and immediately turned me off to the whole system. I didn't even bother trying the items on. I immediately bagged everything up, sent it back, and cancelled my account. I was not impressed with the quality of the shirts in the box either. Thin/wrinkly cotton, cheaply sewn buttons. If I'm dropping 75-100.00 for a button I expect more quality than that. Stitch Fix seems to be out for immediate maximum profit instead of cultivating a long term relationship with the customer. It might be fine for people who want to be spoon fed very average clothing for high retail prices but to me the value just isn't there.

I joined Stitch Fix. I hate shopping at stores with crowds. I stink at styling myself... I'm almost 40 and so far I am impressed with this service. Many of the items I would never pick for myself. But when they arrive, I try them on and can't believe how nice they look on me. Every time I suggest something for my stylist to try for me, she seems to hit the nail on the head!

I really wanted to like Stitch Fix. I loved the concept and anticipated getting some great items. Also - who doesn't love getting a fun package in the mail? My first box that came was okay. I did end up sending everything back because the items I received were just a little "off". Clothes fit okay but they were things I just didn't love and wanted to keep. The next box was a total miss. I ended up keeping a necklace just so I would not lose my $20 styling fee. I talked to customer service and they let me try again with no fee.

Absolutely terrible! I wouldn't recommend it to anyone. I received two Stitch Fix shipments and was beyond disappointed. Not only did the two separate stylists not listen to a word I said, they sent me clothes I never would have worn and specified my preferences/style on a daily basis. If I could give Stitch Fix 0 stars, I absolute would.

I have been getting boxes from Stitch Fix for about a year and have wondered at least 5 times why I keep it. I finally decided to cancel it today. The last 2 boxes I got something so against my taste that I wondered why I spend so much time doing a Pinterest page for them and thumbs up/thumbs down clothes on their app daily for it to be ignored. The final straw was that I got a ripped cardigan and a poorly sewn together shirt where the horizontal stripes were crooked. When I sent them an e-mail, they apologized and provided a refund of $30.99 for each. Issue? I paid $38.99 for each. Is this an inconvenience fee? I have gotten some things I like from here, yes, but unfortunately, it just isn’t a good enough service for me to continue. These are mostly Target quality clothes, but you’ll pay 3x the amount you’d pay at Target. I’ll do my own shopping from now on.

If I hadn't had friends who raved about this program, I would have thought it a real scam! I outlined and added details about what I wear and don't wear and the first box came with the exact opposite. I thought it was a mistake, but they charged me the $20 and said they would give assign me a different person. After another wasted $20, I got one item that might have worked but was really expensive.

First off, let me say the concept is awesome and they make it pretty easy. Yes, you are charged $20 with every shipment, they call it a styling fee. It will come off the price of an item if you keep anything. If not, no you don't get 20 back and I'm okay with that. They sent me clothes that I signed up to receive and they are paying any return shipment. I've received 2 shipments to date, all items are from China. I live in the Midwest, so my review may be different from someone in NYC. But for me, the quality of the clothes haven't been any different than what I can buy at my local Walmart but they come with a big city price. A knit shirt for $58 is a bit higher than I'd like to pay.

I have had Stitch Fix since January 2019, and I have been very impressed with their service, both with the subscription service as well as customer service. The pricing for the service is fair; you pay $20 for the styling fee, but can then use that $20 as credit towards anything you choose to buy. The items that they send seem to be $40 or higher, which is a little out of my price range, but the stylist that I've worked with has done an absolutely incredible job listening to my feedback and has sent me some beautiful items that I love.

I am impressed that someone who has never met me got even two pieces right AND I really like the jeans and jacket, I could wear them to dinner, an interview (I work in a creative field), work. I'm a plus size and often find folks who aren't don't quite get how to dress me but the jeans were super flattering and comfortable. I didn't want some big tent. The jacket was fitted and IT FIT! Karl Lagerfeld to boot. I felt a few pieces were really cheaply made, I returned them. I'm curious how the jeans will hold up, they seem very thin but they're comfortable and cute. So far so good.

I was told Feb 6 then nine hoping for my outfit as told one day before I was to attend a wedding. Inquired so many times. Nothing. Yet they charged the 20$ fee saying I didn’t purchase. They never sent me anything to purchase.

I have only received one package, but I'm absolutely certain that my stylist thoroughly read my profile. Yay! I was as detailed as possible, and I measured myself from head to toe so that I got everything right for them. I left "comments" about my previous problems with clothes, how I have struggled with finding jeans that fit me, and that I prefer more modest clothes, and I described my lifestyle and work environment.

I am a petite and requested 1) Petite sizes and 2) No busy patterns. Well, I got NO petite-sized items. And of the 4 items for the torso (2 tops and 2 sweaters) - yep, you guessed it, patterns on every single one. Plus the items were not attractive at all. So disappointed. Wondering if they just run things through a computer and hope for the best. And now having trouble canceling my account. Never again.

My daughter orders from Stitch Fix and has my grandson on her account. I received my grandson's clothes and was very impressed with so much clothes, 3 different types of pants... Example: jean, khaki, sweatpants, pull-over sweatshirt. 4 different types of shirts... Example: dress shirt button down, sports shirt, button down corduroy shirt, short sleeve polo type shirt and a pair of Tom's sneakers all for $166. So far so good, no complaints here. I love the selection and variety of colors and how well packaged everything was. My grandson looks adorable in his new clothes. I can't to see what he gets next month!

I've received THREE Stitch Fix boxes so far. I've actually really loved the clothes I've received and have kept a minimum of 3 things from each box. But, my complaint is this... My boxes have gotten more expensive each time. Example: I bought a pair of skinny jeans from the first box for $44. My second box had another pair of skinny jeans for $54, and my third box has a pair of skinny jeans for $64! Come on... that's not a coincidence. It's as if once they find the things you really like, the price keeps climbing? Has anyone else had this issue?

I was excited to receive my first Stitch Fix box, but I was disappointed to find the contents contained clothes I do not wear and had indicated in the stylist questionnaire. I did not feel any effort was put into "my" box, but I had to pay a stylist fee even though I did not like anything in the box. I cancelled the subscription and will not be recommending it to anyone.

I notified them of a slight issue with one of the pieces they sent me. I did it so they could fix it moving forward. I didn't think there was anything to do about my current situation. But when I told Stitch Fix of the problem, they immediately apologized and refunded me! They sounded more upset than I did! This just proves they are willing to go above and beyond to keep their customers happy. Very rare nowadays! I'm so happy I chose this company for my styling needs!

It was very nice to shop online for a change and I enjoyed it. I will be shopping online again for a while, I had to send some things back that didn't fit but other than that I was good.

Pretty easy, online questions. I like having someone suggesting new styles I wouldn't normally try. Also, I like the ability to return them if I don't like them and the variety of choices available. Giving updates on what I like and don't like, what works and doesn't work, I could make adjustments as needed. Figuring out my style and what I like through a variety of pictures as well as descriptions. It was nice to not be able to go to the store to have to try everything on while dragging my kids around with me. It was fun to wait for my package, like getting a gift! But sometimes the products seem to be low quality, I felt like I ended up returning more than I kept because the cost wasn't worth it. It's too expensive in the end.

It's easy to get started, just sign up online and fill out profile. I really like this service. Affordable for all you get, fast shipping, items arrive quickly and packing is great. Personalized to fit your needs and style. Customer service is stellar as well. Garments I received I really liked except for one which was easy to send back and switch out.

The most helpful thing that any of these services could do is give you a live person to speak with that actually is a stylist or has some knowledge about clothing or the clothing offered by the website. I do not feel that it is a real stylist. I think that it is all computer-generated and a bunch of crap. If there really was a stylist why didn't I get their name, why wouldn't they asked me to describe how I like to look, and I wouldn't have to be shown pictures of clothes and asked which one I like better. Just showing me pictures of clothes and asking me if I like them or not does not determine what I like. If you want to really understand how someone likes to dress you need to ask them to explain it to you otherwise you're just making a generalized assumption.

I loved how easy and simple it was to sign up online. Fill out information about yourself and answer all the detailed questions they provide. There are options to customize your options and I was very satisfied. I liked how I could pick when I wanted deliveries. I also like that it was customized to me and if I didn't like something I could return it and get feedback from my stylist about what could have been better. However, I wish that you didn't lose $20 if you didn't order anything. I would like more one on one talk with the stylists. Wish they provided bigger clothing sizes and they would do a men's line. I get to cover the cost of shipping but since I'm not picking out the clothes I didn't find it fair I had to pay for them not picking out good items. Also I wish the pricing of items was cheaper. Even after picking cheap as possible items were still pretty pricey.

I just got my first Fix and I loved every piece. It was exactly what I was hoping for! Styles that I would not have chosen on my own, but look great, fit well and freshen up my existing wardrobe. I am really pleased with this service! Initially I thought the stylist would not find the right fit because I did not enter my exact measurements or the right find the style, but it was perfect. The jeans fit amazing. The tops and dress are super cute. All that is missing are shoes. Really wish you had shoes in my size. It would put it over the top. Stitch Fix has allowed me to see my style with fresh eyes.

The recommendations from the stylist are very good and really match my personality and style. I like having the choice to keep certain clothing and not keep certain styles. The stylist knows what I like and do not like. They know my body shape and figure and that I like quality and conservative and classic clothing. However, Stitch Fix is a bit expensive. I find myself wanting to take a break from the ongoing subscription type of business because of the cost and I find myself buying clothes I do not need.

The Stitch Fix subscription takes the thinking out of style, simply try it on and send back what doesn't fit. I like how they customize to you, and they suggest what to wear. The clothing seemed to be of good quality as well. But the price is a little bit much and that's why I chose the 3 month subscription. Also didn't like how you have to buy the whole box to get deals. I would like to see a texting feature where your stylist is available on the go. Overall, it's an intuitive style for dummies. It is very easy to get started and the stylist was very helpful. The box comes with styling tips, which takes the guessing out of putting together the outfits.

You go online and sign up by registering an account. You then personally pick between a few different styles that is supposed to help Stitch Fix customize it to you. I like that clothes are delivered to your house to try on which makes it easy because sometimes it is a hassle to go to the department store and pick out different clothes just to find out none of them fit you. Also it's very busy at the department store so getting your clothes delivered to you allows you to really take a look at it and even wear it for a little bit if you want. However, it didn't seem personalized. I had my Pinterest account linked up that has a separate section of clothing that I like. They kept giving me baggy tops. It was the same styles over and over again. It seemed very boring and cookie cutter. I think that they don't have enough time to research what clothes someone personally likes because the stylist always changes so no one gets to know you. They have to start over every month.

Stitch Fix is the best! It is very easy to use. All you do is fill out this personal style questionnaire. It asks things about your style and price range, so that they can get you thing that you like. Then, they mail you 5 things and you keep what you like. They always make sure to pick out stylish things that I like and that fit me perfectly. I am short, so it is hard for me to find pants that are short enough and not too long on me, but they do a perfect job! I really love everything about them, but I would like more sales and better prices.

Love the idea of receiving a complete outfit. It comes with accessories for any occasion. I usually receive clothes from business casual to going out. I also like the ability to change it up from time to time. The process is quick and easy. Open up the website and it step-by-step explained throughout the entire process. Although I love it, I wish the prices were a little bit lower. Even though I like the convenience I would like to have coupons and a lower price. I would also like for the clothing to arrive a little bit quicker than it does.

It's easy, convenient and nice. I liked the service a lot, I like that you can pick and choose and you don't have to pay unless you really like something but I didn't like how long the process took because of the shipping methods. I would probably prefer to just buy clothes in stores for this reason. I guess it depends on the situation. Getting started is so easy! The website walks you through everything and you can choose to customize a lot. I am mostly satisfied with what is sent to me but a lot of it is plain and not as interesting as I'd normally like. Although all in all a good service and definitely worth, I would change the shipping and delivery/return methods. I know it's impossible or close to it to have everything happen within a days time like sending something back and receiving next within a day but that would be great and make me much more likely to use this service again.

I filled out a questionnaire at Stitch Fix and it included my age, size, clothing style and billing information and I was signed up and it was done. The clothing picked out and shipped to my home to try on and decide if I wanted or needed them. The clothing was good quality and exactly what I wear normally. But some of the clothes were not natural fabrics. The time frame to return what I didn't want was entirely too short. Some of the clothes were too expensive. But it is easy to start and end a subscription. I have recommended the service to others. Very positive and professional service.

Stitch Fix is easy, time saving and stylish. It was easy to sign up and get started. I'm not sure I chose the right settings at first since I was trying to go with new styles but after the first shipment, I was happy overall with the pieces chosen for me. They have great styles and pieces I would not normally try on. As a busy mom with three young kids, personal fashion isn't something high on my priority list so this service was great! But the prices were higher than I would usually spend on myself and I tend to only shop good sales for myself at familiar stores.

My experience with Stitch Fix was very satisfactory. I love it. They really make me feel beautiful. The service is really nice and I've never had a bad interaction. I usually pick this company when I'm scheduled for a special event. I pick from a variety of selections. Their selections are usually stylish and trendy so I don't really have to make a hard decision. I love how their styles are constantly changing and keeping in style with the latest trends. It's so easy, all I do is look through the catalog and choose my favorite or I request a certain hairstyle. However, I wish it wasn't that expensive. I love being pampered and I understand that it will cost me some money, but if it was cheaper I would use this company more often. I'm not complaining I'd still use this company.

Tasteful, timely, and flattering pieces should make Stitch Fix a big hit...not for me though I'm in to cheap. They were wonderful and attentive to my tastes and needs. They did an amazing job picking just the right pieces for me. However, the prices are extremely high and makes shopping the never ending one day sales at department stores a little more enticing. They need to offer a max price per piece setting for I myself like sales. The prices per piece were ridiculously overpriced. The pieces were beautiful though. There were a couple I'd never wear, but at $60 for a t shirt I'm okay with that. Overall, they are good but too expensive.

I like the whole idea of this kind of thing. I am not one of those people who can just throw outfits together and look amazing. So I find that having it done for me very beneficial. I wish it was more than just one outfit though. If it included at least a week's worth of outfits in every shipment it would be ideal. I do like this service and the whole concept. I am just satisfied. However more communication with my personal stylist would really make me feel more like a person rather than a number.

Stitch Fix offers good value for the money which we are spending. I like the personal style for the men and woman and they will provide very good suggestion about the suitable dress. Also, I do not find any difficulty in finding the good match fit to my style.

I like that the personal stylist at Stitch Fix asked me a lot of questions regarding color, style, fit what kind of pants, skirts, glasses I like. Whether for work whether for casual they go into a lot of depth. Not something I usually do when I pick out clothes so this is a good thing. While I find them involved and game changer, they need more options as far as boot cut jeans or straight leg pants, button-down blouses or pull over blouses, sweaters. As far as them picking out direct outfits for me is fine because I'm not very good at that.