ShoeDazzle Reviews

Customer care representative doesn’t understand English neither you can understand their language. I created multiple accounts on behalf of my family member and ordered and they charged me for each account 39$ per month till then they dint had any issues neither they notified me for any multiple accounts but when I didn't receive my package this year during holiday and complained about it and asked for the reshipment then they raised the issue that I have multiple amount so we cant reship.

The customer service reps do not speak or understand English well. The reps only understand the words REFUND, EXCHANGE, PURCHASE, RETURN AND SHIPPING. If you say anything other than these 5 words you are straight out of luck.

I ordered from here the first time, received the shoe and thought they were legit. So I ordered the second time, this time the item I ordered was more costly. Few days ago they gave me a fake tracking number. So I ordered more shoes with a lot of money. They gave me some fake tracking numbers again. Days later they said my package was delivered but I never got any package. I contacted them about it and they said I had to wait for some more days. I waited and contacted them again and they pretended to return my money to my ShoeDazzle store-credit. They did not return it to my debit card. I tried to re-order the undelivered shoes again but I wasn't able to. I tried for hours and the shoes kept clearing automatically from my cart.

Updated on 11/20/2020: Hey there. You just responded to my review. I dont think you get it.. It's not that I'm un happy with vip membership. It's I never had one to begin with ever!!!! And you guys keep charging me!!! Called you guys and you say there's nothing you can do. Just a crook thing to say.

Have you gotten scammed out of money from JustFab, ShoeDazzle, Fabletics, Savage X Fenty, KidFab and many other MICRO companies under the parent organization Intelligent Beauty, Inc.??? Please don’t buy from any of these companies!! I was scammed out of $500+ and I still haven’t received any merchandise!! I have gotten my money stolen from this company. If you need more info one who they are read below:

I got an email saying “Black Friday starts now with all she’s for $10”. I went to the website. All prices on shoes were slashed and said $10. I picked out about 10 pairs thinking they were $10/pair (BECAUSE THAT'S WHAT IT SAID). When I went to check out, not ONE pair was $10. I think the cheapest was $26. Not that 26 is a lot, but that’s definitely NOT what the email said & even the prices under them ALL was $10. Very misleading, therefore I didn’t buy any.

I ordered from them Oct. 31 2020. They still didn't give me my money back from my prepaid card. They will not let you use that prepaid so they can take money out of your bank or credit card. I cancelled that membership, I don't want them thinking it's ok to do. They still haven't refunded my money back. First it's 24 til 72 hrs. Just got off the phone and they saying 7 to 10 business days. This is unacceptable and very inconvenient. I would not recommend getting started with them. They don't even compensate you. All you gonna hear is, "I'm sorry."

I love the quality and the price point. I’m able to skip months I don’t need or can’t afford. Only place I really buy shoes anymore.

Please tell me where it states you pay a monthly fee for VIP? ShoeDazzle credited $39.95 from my account through PayPal. I had no idea until I checked my account. This is unacceptable. I need answers!!!!

I’m fed up with this company. I’ve used them for years but now in this last year when I’ve contacted them to cancel during pandemic they don’t have it on record. Completely ridiculous because they never have my me contacting them on record... And once again I will receive an email confirmation of cancellation between 24-48 hours, highly doubt I get that again and have to contact them again on the first of next month before the 5th that they “withdrawal” my money from my account. This isn’t fair as a consumer, they have money of mine that kind of feels like I’ve been stolen from. I asked the rep, Jem, to help but she flat out couldn’t do anything. I’m at a loss with this fight. Bye bye $120.

Be careful... This website only tries to take your money. They’ve been taking money out of my bank account for months without me knowing for a VIP membership I never signed up for and thought I canceled when I first saw them taking money from me. Now my account is up to 150 bucks that I never knew they took from me and now I can’t get it back. They won’t return it to you and make you waste it on shoes you don’t need. They say you can purchase things without a membership then make you sign up and steal your money. They also don’t make it easy to cancel your membership AT ALL. Not happy with this website at all.

I placed my first order on July 4th. I waited and waited for shipping info. When I finally got it, it was through Fedex. I followed the tracking number to get an estimated delivery date but continuously got delivery estimate pending. That went on for 9 days, so I reached out to the company 4 times and was told every time my order had been shipped. In the meantime I received an email saying one of my items that had supposedly shipped was not available and was cancelled. Finally reaching out for the 5th time. Customer service said there had been an error with shipping and that they were sorry and they would reship and refunded the money back to my credit card. So ok it's been reshipped/or not and I get another email today saying another pair of shoes I ordered are not available. This is not acceptable business practices. Out of my 6 pair order I'm getting 4. Not a satisfied customer. Will not be ordering again.

I purchased a pair of shoes from ShoeDazzle that didnt fit however I wasnt too stressed about as I had been given the VIP membership price for my first purchase. HOWEVER what is not noted is that they will continue to charge your account 40 dollars a month despite the fact you didnt sign up for any membership. I called customer service and asked for the money they took from me as I had made no further purchases because I was not pleased with my first one. However the lady told me it had already been credited to my account so there was nothing they could do.

I did my first order and it has not come. I called and was told I need to find it myself. I was charged a higher amount than the receipt I received in email. This company will never answer your messages and the call centre customer service is not about to help you. Scam, scam, scam!!

I just received my order and the box was damaged. The shoes inside looked like they’ve been worn, I don’t know if this site allows to to post pictures but I took pictures of not only the shoes but the box and packaging as well.

I first signed up with ShoeDazzle November 2019. I ordered twice boots, sandals, and dress heels. All the shoes were poor quality and worst of all they were painful to walking and after less 1 hour I couldn't stand in them. I contacted them in January to cancel and they have a hard time and still didn't cancel. I have to contact them again and they refused to refund me for January. RIP off company. Do not buy..

I purchase several styles of shoe from ShoeDazzle and they all hurt my feet. I have to go up 1 or 2 sizes. They shoe are so uncomfortable and cheap material. They claim to have 83% of customer satisfaction on their website with no reviews. I know this can not be true with all the reviews online stating the same experience as me. I wish I would have research more before buy from them. They need to be force to sell better quality of shoes and customer guarantee on their product. So disappointed!!!

This was my first time actually purchasing from this site because there have never been reasonably priced shoes that I wanted when I made accounts previously. This time I had shoes I liked and placed the order. The order never actually showed up on my account but the money was removed from my PayPal account. Almost 2 weeks after the order was placed I contacted their customer service which was worse than useless. The rep literally could not tell me anything I couldn’t already see. All she offered to do was to assist me with placing the order or give me a 10% off.

I purchased my first pair of shoes back on 2/08. I didn’t find out until 2/18 that FedEx delivered my shoes to the wrong house. I contacted ShoeDazzle and told them what happened. At first the representative I spoke to gave me a hard time and I’m guessing she thought I was lying about not receiving the shoes which I wasn’t. I’ve had issues in the past with FedEx delivering my package to the wrong houses and that’s what I explained to her. She put me on hold several times and finally said that they would send me another pair of boots. I have a funny feeling that I may not receive the new pair because I was suppose to get them today on 2/22 but it still hasn’t been delivered. I don’t think I’m going to purchase another pair of shoes from them unless somehow I can get the shoes shipped through a different shipping company.

Subscribed to Shoe Dazzle because their website showed really cute shoes. First of all, the price for the subscription is ridiculous ($40) but you can skip the month but you HAVE to remember to do it on their time frame to skip (which is like 5 days) or else you get charged $40 for the month. What I was most upset about was the quality of the shoes. Ordered a pair of high thigh boots. I’m normally a 6.5 in shoe size but I ordered a 7 just to be safe. Those boot were so tight and they felt like they were made out of cardstock. I also ordered 2 pairs of sandals. The first pair ripped on me in the first couple uses and the second pair is so flimsy and uncomfortable I’m not risking wearing them to then be left walking barefoot again. Worst company ever!!!!

I ordered my first pair and realized I’d be charged almost $40 a month for the subscription so I had to call to cancel the membership. The FIRST call he hung up on me as soon as I said I wanted to cancel, the SECOND call I think he pretended to start breaking up and just muted the call (for a few minutes!) until I hung up, and finally the THIRD time calling was a success. Ridiculous that I had to go through this.

Unimpressive quality shoes. Hard to cancel. You have to get in touch with a person and are unable to cancel online like normal- you have to use live chat. Their phone answering system is terrible and did not even work correctly - was useless. Feels like making it harder for people to cancel is a great way to rake in some extra cash! And if it goes through before you have the time to get in touch with someone through either of their sub-par ways of canceling, they offer no refunds! Will never go back to that company!!

I’m very displeased with these crooks. I purchased shoes for my sister back in August only to find out 2 weeks ago that I was being charged from Oct to Jan for a membership I didn’t want nor aware I was tied to. These crooks then sent me 2 gift cards that I can’t redeem unless I do it from Shoe Dazzle website. I was supposed to get my order on Sunday. So here it is a Tuesday and it just arrived. Me thinking that were trying to accommodate me and to apologize for taking my money unbeknownst to me; they sent me gift cards that I can’t use. The days of making sure your customers are happy with the service and continue business is null and void. They’re crooks and I would never recommend or refer this place. I’m left feeling scammed.

My experience with Shoe Dazzle has not been a good one. You are required to call them between the 1-5 of the month in order to avoid getting billed $39.95. I've done that each month. I have been billed two consecutive months which caused me unexpected fees. One of those times I was refunded. The next month I was told I was refunded but instead $39.95 was debited from my account again instead of a refund. I spoke with the manager who insisted I call my bank. I called my bank and I conferenced the manager in so that he could hear the supervisor at the bank tell him there was not a credit to my account but a debit done instead. Do you believe even after the bank confirmed what I was telling the Shoe Dazzle manager I still did not receive a refund. The WORST company I have ever dealt with. The customer service is horrible. They have no concern for you. It's as if they're programmed and want do anymore for you than they have to.

THESE PEOPLE ARE SHADY AS HELL. I had ordered my first pair of boots for $10 and was very unaware that I was signing up to get $40 taken every month. They do not say that at all, I guess you have to go and search really hard to find it. Well anyway, I ordered these boots Dec 2017. I’m just now finding out that these people have been charging my account for 13 months. I have had $520 taken.. same with JustFab, EXACTLY LIKE THIS COMPANY. When I tried to cancel, I have to call or wait to chat w/ someone instead of easily cancelling online. Why isn’t it as easy to cancel as it is to sign up? And when I did get someone to chat with, they kept asking to reconsider and am I sure I want to do that. Like yes, obviously if I keep saying I want to cancel, I want to cancel. Please BEWARE OF SHOEDAZZLE AND JUSTFAB.

I always had the website from Facebook pulled Up looked into it for a year until, my girlfriend asked me, "What do you want for Christmas?" I said, "Mm a pair of boots from Shoedazzle." Placed order on 12/19, received package on 12/28, excited to get my boots I open and I see only one pair of boots wondering what happened to the other pair.. I never received an email nor a call from customer service to let me know I will not be getting any boots because they have none in stock. Wow. So I had to call you guys and find this out so she says we’ll go on the site and choose something else and give us a call back and we will get you another pair..

I tried to place an order on this website but they wouldn’t process the order saying it was PayPal’s fault. I called PayPal and they said it was on ShoeDazzle’s end and that I needed to talk to the person who processed the credit card orders. So I called them back and they said that dept isn’t open and I would have to wait until they opened back up. So I’m not quite sure how this works?!! Can you not place orders on weekends??? It’s ridiculous! They charged my card but didn’t process my order and now I have to wait 72 hours for them to reverse the charge because their processing dept isn’t open?? Very poorly run company, I will not be ordering from them ever.

I bought some boots about a week ago and I received them with a silicon glue stain on the tip of the boot very noticeable, it looks like when you trip and scratch your boots but that is not the case I received them yesterday! Now I have to go and drop them off at the post office and wait 24 to 48 hrs to get that processed then I have to wait again 2-5 business days to receive my boots! Obviously not in time for my thanksgiving dinner! Terrible experience!

Horrible customer service/Rude and very difficult to deal with. Charge your card. No refunds. Just a waste of time and money... The lady was over talking me misunderstanding my concerns, so I canceled my subscription. Should not have to with unprofessional people who can barely speak English trying to explain something to me that’s wasn’t relevant. Don’t waste your time or money. There are other places that you can shop from and get better customer service and better quality shoes!!!!

ShoeDazzle is an online shoe/clothing/jewelry company that also provides a membership as a subscription based service for their products. You pay $40/month for their membership, which also gives you a discounted price for their products. However, if you don't like any of their items, you are unable to get a refund for their services. If you cancel your membership, you are still able to use any credits you might have, but not at the discounted price. You have the option to skip the payment each month, but you yourself have to go in and skip at the beginning of the month, there is no option to skip permanently. DO NOT USE THIS COMPANY. Or, if you do, only use it on a one time basis.

I made the mistake of buying some shoes from ShoeDazzle a year ago. They arrived and were complete trash. They were way too big, felt like cardboard, and didn't look nearly as cute in person as they did online so I returned them. I was honestly shocked by the poor quality of the shoe considering the original price. The shoes are about $50 without the first-time purchase offer. That’s a decently priced shoe. I could buy a pair of Converses or some nice flats or heels with that money from DSW. When I returned the shoes, ShoeDazzle said I can only get store credit for the shoes. I was annoyed but oh well, figured I'd find something else I liked eventually. I knew I didn't want to pay $50 for cheap cardboard shoes so I waited for a sale with a few items I'd like.

I know for some, it was hard finding a selection of shoes. For me, I actually was able to order about 3 or 4 times in the course of 4 or 5 months. They were cute but definitely difficult to wear. A part of the experience is due to my inability to wear high-inches heals and the other part is due to the instability of the shoes when walking. I'm fully aware of how the process works. They are allowed to perform an automatic withdrawal of about 39.99 each month unless you skip a month by the 5th day of each month. Well, the month of August 2019, I forgot to skip so I was charged. Of course, I didn't blame them for that. Before canceling, I purchased items of equal price or more. I waited until my items arrived the following week and checked to make sure they arrived not damaged prior to canceling membership. About 8/27/2019, I canceled membership with the rep Omar and was informed that I would receive a notification/confirmation.

Adorable rain boots, hardly wore but 4 times, LIGHT WEAR. Toe split while on vacay in Europe. Did not put them, broken boots, back in my heavy luggage to travel by air, train, taxi, bus, walking all the way. 24 hrs travel from Europe back to US. So SD will not replace them. Understand the policy but give someone a break every now and then. Was I really supposed to haul boots back in an excruciating journey back from round the world??? UGH.

Shoedazzle will do anything to pull money out of your account, if you cant skip the month and make it very difficult to find the actual "skip the month" option on their website, especially on the mobile site. Once charged, they will fight with you to refund it, until you threaten to cancel your VIP membership. Then when they finally refund your money they shortchange you because of the exchange rate and say they can't do anything about it. What a scam and a joke. Not a good way to do business in my opinion, and I'll never recommend or join that site again. Also, the quality of footwear is garbage anyways...

I canceled my VIP membership for the second time. I never really had any pertinent issues with them besides the main gripe that you cannot use credits for sale items. For instance, if they withdraw 39.95 from your account or the 5th of the month and a sale is going on, they will make you choose between using your credit or getting the sale price. Does my currency somehow lose value as soon as it enters ShoeDazzle land? Isn't it the same 39.95 you will be getting anyway when I make a purchase? I'll just go shop at the stores. I need to get out more anyway.

Got the $29 for two pair deal and was on the website for the entire hour I was given before the deal expired and it would not let me add anything to my bag. I tried several times and there was no way to add to the bag and checkout. The offer expired and I never was able to buy anything.

I do not recommend anyone use ShoeDazzle because it is a rip-off. Even with proof that you're missing something you paid for, customer service doesn't care. I had three VIP credits, meaning three payments were taken from my account. I used one VIP credit on the 13th of June, leaving me with two. I made a purchase on the 17th, and my debit card was charged $34.90. I called, and the first representative said that I was charged because my purchase was less than $39.95. When I told him I'd done it before, he hung up on me.

I signed up for the VIP membership months ago, have ordered one pair of shoes (boots) and I actually like them. I fell pregnant shortly after signing up for subscription and decided that $40 a month for shoes or whatever, was too much and I called to CANCEL the VIP membership but the representative on the phone was giving me a hard time, saying canceling was a long process and blah blah blah. Told me it was best to skip monthly 1st-5th, as many times as you want to avoid a charge. I am about to have my baby so my head has been all over the place this month and I forgot to skip. Tried calling to see if I could cancel and get a refund but he said that they were already converted to credits and could not be refunded so it was best to use the credits before cancelling. OK FINE.

So I signed up for a membership with Shoedazzle around Christmas time. I did not see in the fine print but I was signing up to be charged every single month $40 for nothing. Around April I saw the charge on my credit card recurring and called them to try and get my money back. After fighting with the customer service representative over chat I finally got one month refunded. They then tried to charge me again the following month saying that even though I had been irate and said I never signed up for the membership and they refunded me my money that did not qualify as canceling my membership so they tried to charge me again and then told me I was unable to cancel. This is one of the biggest scams I have ever seen - do not sign up for shoedazzle.com or shop there!!!! Buyer beware!!

I started with Shoedazzle a few years ago. I was ok with skip a month here and there. Sometimes I would forget. I accumulated a pretty decent credit. There is no way to get that money back according to their representatives I spoke to. I let it go and figured down the road maybe I could use it. I log into my account thinking I could get a pair of summer sandals. There is NO credit on my account at all. There is no record of where it went. The only amount that shoes is $39.95. According to the website the credit sits there until you use it. Pretty much they take your money if you don't use it in a certain amount of time. Thanks Shoedazzle!

My experience goes like this. So around Christmas time ShoeDazzle was having that hot deal to buy your first pair of shoes for $10, cool did it. Love the boots, still have them yet it's only been 5 months since I've had them & they were already falling apart by month 2. I really REALLY don't like companies who hold you to a month to month basis. Like a extra damn bill that I DO NOT NEED. Proactiv use to do this but were sued for exactly what ShoeDazzle is doing now. Charging people monthly unbeknownse to them. Be careful SD, you've got ALOT of pissed off customers already.

I have been a member for ShoeDazzle for many years, just around 10 years, so I am not sure where they went wrong. I am fully aware of how the company operates. Every month you are charged $39.95, if you dont buy, you will receive a credit. Okay, cool. However, there has to be a valid card on file for them to do so, which I didn't have. Somehow, someone ShoeDazzle has gotten my card information and has been taking $39.95 for the last 5 months. The representative I spoke to had no valid reason how this was possible. I used the credits and closed my account, but based on reading other reviews it sounds like I need to make my bank aware on top of that, cancel my debit/credit card.

I have been reading a lot of the reviews & some people just don’t understand the process. Yes you have to create a VIP membership to get super cheap shoes. But you can skip the month (by the 5th) every month to avoid the $39.95 charge. I have ordered over 20 shoes from both JustFab & ShoeDazzle & they are good companies. I mean the shoes aren’t perfect quality but they do last & they are cute. You just have to make sure to read the reviews properly on their actual website. I haven’t had to cancel my membership yet, I did forget to skip the month once & was charged the $39.95 but I called & they refunded after 7 business days or so. A lot of these reviews are exaggerated. Just do your research on the website. Read the heel measurements to avoid shoes that will kill your feet, read the measurements on the clothes to avoid buying clothes that don’t fit. It’s definitely worth it, they have a lot of 40% off or more offers throughout the year.

I had a subscription to ShoeDazzle for a couple of years, typically choosing to "skip the month" instead of purchasing anything due to not caring for the quality of previous purchases from them. I eventually decided to cancel my membership by talking to a customer service representative. I was told that my membership was cancelled and that I would no longer be charged the $39.95 monthly subscription fee. Unfortunately, that was not the case. They continued to charge me to the point that I cancelled my card & placed a stop payment on them.

This company enrolled me in sort of VIP membership program and keeps charging me $39.95 every few months for things I didn't order and never received. I've written to them several times telling them to cease and desist, but they keeping hitting me for $39.95. Unsubscribing to their emails does nothing. They keep sending me emails and have charged me $39.95 twice now for things I never asked for. I don't know whether they are crooks or just plain stupid. Ultimately I canceled my credit card just to keep this company from continually charging me.

I ordered a pair of shoes in the month of January and they turned out to be really nice shoes and they were on sale so I thought, "Wow what a great deal..." just to find out that THEY WERE MAKING WITHDRAWALS FROM MY ACCOUNT WITHOUT MY PERMISSION. They were taking $40 out in the month of February and March. I was going through my banking app and only found out tonight. First thing tomorrow morning I am going to cancel my debit card. BE AWARE AND DO NOT TRUST SHOEDAZZLE!!!

0 stars!!! Never again!!! My name is Grace just in case these people are horrible. They will stay with your money with shoes you do not even want. They never said you cannot exchange more than 1 time and you won't get your money back. Do not do it. The size fit different so when you want to exchange it's a problem. Too much hassle. I am over it !! Stay away. These people are horrible!!!

ShoeDazzle prices (before the sales, discounts and VIP sales) are absolutely ridiculous. Yes they have a great selection of items, but their clothes, shoes, etc are Rainbow level material (not shading Rainbow, I love Rainbow). I've brought 4 pairs of shoes and boots from them and was only able to wear the boots. The heels were cute but not comfortable. Also, they dictate how you can use your credits. They charge your card every month for 39.95 then tell you HOW you can OR cannot use it. The plus size selection is a hit or miss. I had to be on the website for a few hours before finding something that I can use my credit with.

I’ve ordered countless times and taken full advantage of the many reduced sales. I have never had a significant problem. I live in Canada and get my orders very quickly. My product is never a surprise and I think they are made as well as super expensive products. I’ve never had them fall apart on me. Sizing is pretty good but all companies can vary their sizing. Sometimes I need a thinner sock but others to be sure I’ll go up 1/2 a size. You have to look at the pictures. If it had a pointy toe and it’s a slip on boot it may take a size bigger to fit you. Same with clothes, if it’s a baggier shape then your size or one smaller is fine but the tailored stuff tends to run more form fitting.

I bought boots from ShoeDazzle - and before anyone says maybe I bought the wrong size, I bought the same size that I have always bought. After a few hours of wearing my boots, my feet were squeezed so badly, that I woke up with a severe foot sprain and had to rush to the ER. I tried to inform ShoeDazzle but their customer service simply refused to do anything about it.

I bought some items from ShoeDazzle and found that most of them were so cheaply and badly made that I needed to return them. I was confident that the company policy of accepting returns for store credit was a good one. Here's the deal, though. There were some items that were on sale for $7, and I thought that might be a good way to use my store credit. Nope. If you bought those same items using store credit, the price was $39.95. Don't get roped in. It's just more cheap crap made in China.

I ordered two pair of boots, and never received them. I tracked them and I clicked on the tracking number and it gave me a totally different pair of boots plus it showed one pair of boots not two. So not only did I not receive my package, 9 days after it’s says “delivered” on the tracking status but the tracking number was completely linked to a different pair or boots!

I found some cute boots on sale for me and my sister in law on ShoeDazzle. The boots took a month to come but they took the money out of my account the next day and continue to charge me 40 dollars every month. I canceled my so-called membership that I know I didn't sign up for and told them to refund me... Crossing my fingers it works.

On Dec. 8, 2018 I was charged $39.95 Even though I chose to skip shopping for Dec. 5 days earlier. Called Saturday December 8th in the morning and the rep apologized and promise to refund my money. Today Dec.12th still no refund... so I called this morning before work and was told the rep never processed it! In fact after she lied to me my attorney and I found out from my bank that the rep went back and debit my card again the same day @ 10:00pm! I am now pursuing fraud charges against ShoeDazzle and the incompetent thief representative!!! Please do not purchase Anything from these scamming thieves!!!

BEWARE! BEWARE! BEWARE! It has taken 12 months to CANCEL my daughter's membership... Numerous phone calls, promises by SD, filed FRAUD against them with my credit card company. All to no avail. Finally, after three more months and more calls and promises. Today SD is telling me the last 6 months' membership charges WILL BE credited to my credit card, the account WILL BE closed, I WILL receive a confirmation email and I was given a CASE ID #. We will see if it REALLY HAPPENS! BEWARE!!! BEWARE!!! BEWARE!

Don't order from them. They will gladly take your money instantly and cancel your order days later because they oversold the product. I was so excited. Now I'm out the money and out on shoes. This is not how you do good business.

I hate the fact that most of the shoes that I go to are sold out. I can understand if it's only a few. They need more shoes in stock. I just feel that it isn't worth a monthly fee for something you can hardly find.

They lure people to buy something for 10 dollars but they turn around and charge you 39.95 For membership that you didn't agree. Even if you cancel the membership you lose 39.95 dollars. It is fake and fraud. Don’t fall for the 10 dollar shoe sale. They count that fine prints as informing you with membership terms.

I'm sure the shoes look great cause I had a couple pair picked out to buy. BUT...what they don't advertise is you need a credit card on file so they can pull 40 bucks a month out just to be able to buy shoes from them. SO NOT COOL so watch out! If you don't sign up for that...shoes shoot up in price which makes it hard to get too excited about buying shoes there.Ripoff. Good luck everyone.

If I could give NO Stars I would. This is the second time I have been screwed by this company. I purchased a pair of boots Wide calf (which are hard to locate). Great deal, paid very little. After I clicked the order to submit I noticed the address wasn't full and correct. I immediately called and gave the new address. They were to arrive 10/2/18. I go out of town, come back no shoes. I find that they tried to deliver but the address was wrong! After I called and gave the correct address AND CONFIRMED IT! So since I have been screwed before, I decide to wait for them to call me. Guess what they never did.

I called and spoke with someone yesterday and he told me that the 39.95 was still in pending and told me it would be reversed. Well it didn't even after I canceled my account. It even says on their website if you cancel you will not be charged. I did everything they asked. Didn't have this problem with JustFab.

I ordered my shoes on October 3rd. October 10th, I got an email stating that my order has been cancelled, because they decided to sell me things that were out of stock. I now have to wait an additional 5 to 7 days to even get my money back. So at this point, a week later I'm out $40, and have no shoes. The only response from the company is, "I'm sorry." That just does not work for me. You don't take people's money for things you don't even have in stock. You don't wait 2 weeks to refund it. I suggest not doing business with them at all. You may or may not get shoes, but you sure don't get your money back either. Not in a timely fashion.

I liked that ShoeDazzle featured a specific showroom with shoes that fit my style and taste. I just wish I could have browsed at my leisure without pressure. I purchased my first pair for a discount, and it was great. They lasted a long time and I got a ton of compliments on them. I absolutely loved the shoes. After that, I hated how every month they'd keep the credit card on file and I'd have to remember to skip the month if I didn't want to buy anything or get charged. It felt sort of like a scam. I totally would have stayed a member and purchased more if I wasn't so afraid of forgetting to skip and being billed.

My overall experience from the shopping online is pretty satisfying. The online page navigation and the checkout process were simple. The pictures of products were clear and the prices were fair. I do have to wait however long the shipment arrival is. Some may be 5-8 business days, while others can take up to a month for me to receive my product. But I like the ability to look at items as if I'm shopping in person, but in my own comfort space. Clicking through pages on the PC is much more convenient than shoe shopping all over the city until I find just what I'm looking for.

I always have fun shopping online. I like being able to shop without having to deal with a lot of people and being able to find the shoes I want when I want or need them. I rarely need help when shopping online as I shop online all the time but if I need any further help I can always call them. There is always someone online to help me when I need it too.

I loved to shop here quite often. It was very easy to navigate the website and they have a great selection of all different kind of shoes and accessories. It also has the best prices, and free shipping. I was very surprised at how easy and helpful they were and good customer service. They are really a good company and I like them. It is so perfect.

The website is simple to maneuver and easy to use so it's very easy to find what you're looking for. There is a fair product selection, and they made my shopping and ordering simple. However, I don't like how most of the shoes are for dressing up or fancy occasions though. If they could improve the variety of shoes that they have, that would be nice because the more types of shoes they have, the more customers they will get. But they have a lot of different designs of shoes that are super cute. Plus, they have great deals, like the buy one get one for free. The starting off price for one pair is $30 I believe, and you get an additional free pair which is really good.

I have a lot of online shopping experience, and in shopping on ShoeDazzle, everything went smoothly the way I anticipated it to and my shoes arrived just as ordered. I know it's an online shoe store, but the websites style feels very dated. Better discounts and clearance events would also be a huge plus. Also, a more appealing website. But they have a very nice selection of shoes in a variety of styles and brands. Plus shipping was very fast, only took about 2 days total. Shoes looked great, no scuffs or indicators of wear.

There's a variety of shoes to choose from and all different styles too. You were able to take a quiz to say what kind of shoes you liked so that it was easier for the website to filter shoes to your liking. But, there are weird shoes. After a while I would see some ugly shoes that I wouldn't be seen with in public. I would retake the quiz that let the website know what I liked but it was still not working so I gave up on the website. I never liked the clothes on there so I didn't have a reason to stay on the website since it got boring fast and there wasn't anything that would interest me so I stopped buying shoes from there. It was easy to use and easy to find shoes at first since there was a wide selection of shoes that I like and then a couple months later there wasn't.

It was very to place an order and the service was fantastic. The variety of brands they offer are awesome. You can find anything you want from name brands to off brands or casual, dressy, sexy. Payment options could be somewhat better though. I need flexibility in terms of payment and they should offer PayPal or something else besides credit cards. Other than that, I would highly recommend using this site to buy shoes. Love it so much and can't believe I did not discover this site sooner...

I look to see what I like and from there, I pick a bunch, like 5-10 pairs and then I break it down to figure out the one or two pairs I actually want to purchase. It is simple and I can find what I want since the website is organized for me to figure out exactly what suits me and there is a lot of variety for anybody to enjoy. It was good.

The price was great and offering great selections and also very fast shipping. I didnt feel as though I was just picking out shoes, boots and or sneakers just for the sake of getting the pair I needed for the program. The first purchase was very easy and the shipping was great. The longer I stayed a member then it seemed to be harder to find something that I wasn't settling for. It suddenly seemed to me the choices got less and now they just expected me to buy the two pair per month. If I'm having a hard time it's because I was unhappy trying to choose. I even had my daughter pick out shoes and boots that she may like.

I like that you get styled and they have the 2 for the price of one and VIP listing, the variety of colors and also they sell accessories, bracelets, necklace and rings, purses and chokers. Can't go wrong with shopping here and so fun just going through all selections. But they don't have plus size clothing and sometimes I don't like when they're all sold out of my size and they should have some type of promotion for customers that don't have VIP listing like 3 purchases you get free gift or something. That would be great. Also a thing that needs to be improved is that you click a picture to view a shoe that when you go back it won't start you back at top of list. I hate scrolling down after I already saw the shoes at top. Other than that I love this site, my fav. Fast and sometimes free shipping. ShoeDazzle you guys are great.

The search aspects allowed me to find the type, color and size of a specific shoe very easily and quickly. I like that the selection was very large and there were many price points and designers. I'd like more of a detailed description of each shoe and more sizes for people with wider feet. The pictures could be a little bit larger. I'd also like more sales and promotions each season.

They have great offers, and they give you a lot of incentives when joining their VIP program. I like the design of the page, it's easy to maneuver and ordering was a breeze. But the reviews should be closer to the product. Some of their shoes have the wrong sizes and it is a pain to return them. I could've read the reviews, but I blindly trusted that the shoes were actually their advertised size. I wish they could've had size comparisons to other shoes, in order to see if the sizes were similar to shoes that were bought prior to that one. Plus it takes forever to cancel - I had to constantly tell the lady on customer service that I was sure I wanted to cancel.

It is easy to purchase, I like how the website is laid out. Makes it easy to search and everything is organized. I like how the site is grouped by trends and styles. They have great styles at a very affordable price, able to pay a monthly membership or skip the month if you do not feel like ordering. Even though the styles are affordable and I can buy them often, I would prefer if the shoes lasted longer and were better quality. I would even pay a little more.

I find it easy to shop and check out. I also like the promotions they offer during special sales. I can't wait and I'm looking forward towards the next event sale. I like the VIP membership being able to skip a month when I can't see any heels I like that peaks my interest. I also like doing holiday shopping or special occasions shopping. I will like them to sell some undergarments as well as a wider selection of clothing, though. I think they should add more unique stuff to keep the customer from going to other websites for the few things that I mention.

I find ShoeDazzle very easy to use. You are provided with a showroom of suggestions and have the ability to search for other products. You can search by color, size, style and other options. Also, they always have new products at great prices. They have branched out too into additional products with purses, clothing, and accessories. With the products always evolving ShoeDazzle is able to stay relevant. While I had a positive experience, I dont like the "membership" fee and the responsibility to skip a month to avoid it. Good thing is that the fee goes into your account to use for a purchase when you are ready.

I love the discounts and bargains I get when shopping at ShoeDazzle. The ordering process is simple! The website is completely easy to navigate and it's very well made and easy to maneuver. Overall, I am completely satisfied with everything this website has to offer. I never had a problem with any order or shipments I've received from them. I like the design as well and will continue to shop here.

ShoeDazzle has different sizes and styles for your interest and stuff that you would buy. They also have different varieties of shoes for different types of taste people might be interested in buying for themselves. It was easy to place my order, great to peruse and the experience was very interesting, fantastic. But I would improve the basic shoes to be plain and basic but still stylish. Also their more glamorous shoes can be a little bit too fabulous for my taste.