This company is not yet accredited. To learn more, see reviews below or submit your own.
Keep an eye on your inbox, the lastest consumer news is on it's way!
A link has directed you to this review. Its location on this page may change next time you visit.
RetailMeNot used to be great for finding coupon codes to use online or in store. Lately NONE of the codes work. They are all either expired, not recognized, etc. Over the past few months I've tried finding coupon codes for multiple different stores, restaurants, you name it and it has been nothing but a waste of time. You can copy and paste every single code they list and none of them work. If you like wasting time and getting frustrated then this is for you. Otherwise, don't even bother.
Would give no stars if I can. The cashback offer is a total scam. They suspended my account for "suspicious activity" when all I did was email them to ask when I would receive my cash back. I was supposed to receive $70 cash back for spending over a thousand dollars on an item. I have been trying to get my cash back since October 2018 and it is February 2019 now. RetailMeNot is a ton of lies and filled with a load of nonsense. They say that they had a few successful cash backs which is probably a lie and pay attention to the keyword "a few". The fact that they don't even have a direct number to speak with a representative already shows us that they are unreliable. Trusted them instead of Ebates which was a total mistake. RetailMeNot is a scam with their cash back offer so DO NOT TRUST THEM!!!
This website is 100% a scam. I made a $115 purchase from Macy’s and should have received a $15 cash back reward. As stated in their guidelines, the minimum purchase only had to be $60. Well 2 months later and I finally got an email update stating that the “order total is $115 but the minimum purchase of $60 was not reached and I will not be receiving the reward”. Obviously that didn’t make sense so I tried contacting their customer service 9 times and never got a single response... So I never received the reward and now I’m being flooded with junk mail from their mailing list. And just like many others have mentioned, I can’t even reach anyone from the site to get myself removed from their mailing list. Use at your own risk!!!
Like other reviewers here, I signed up for an account to get a $25 cash back reward from Best Buy. I went through the portal, made the purchase, and watched my cash back on the RetailMeNot website while it was pending. On the date it was due to be paid out, I got an email saying my account was suspended due to suspicious activity. I have emailed them but have yet to receive any response. As others have noted, RetailMeNot cash back rewards appears to be a scam.
I signed up for RetailMeNot.com because they were offering a $50 cash-back bonus for signing up with AT&T as a new internet customer. I did exactly that and still am happy with my new AT&T Fiber service, but RetailMeNot banned my account for "suspicious activity" with no payout. I even read the fine print and followed the procedure to a T. Email correspondence got nowhere. Complete scam.
- 1,379,627 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I booked holidays through Booking.com and used coupon from RetailMeNot. It was my first experience with the site, so I registered for the first time. I should get 20$ and after my holiday finished, they sent me e-mail that my account was banned for suspicious activity. I registered and logged only 1 time, so its basically bs. No answer from e-mail. Basically scam site, never use it please.
I tried to purchase two gift cards on separate occasions and was refused. I was told they could resubmit and I could talk with a "specialist". WHAT! I will not be subjected to credit/personal information probing for a gift card. I am done with this company. Don't advertise these cards if you won't sell them. I have to say this seems like false advertising to me.
Clients of RetailMeNot should beware. It appears to me that RetailMeNot (a.k.a Red Plum) engages in deceptive business practices. For example, if I send advertising to one million households and they ALL immediately toss it in the garbage...I can still claim to clients - "Hey, I have a circulation of one million." That is because a mailing list is not often being used. Therefore, the postal carrier has instructions to place those flyers in EVERY mailbox whether they want it or not. This of course deceives clients about circulation numbers. A citizen is forced to accept this retail advertising and cannot stop it by complaining to the company or postal service or anyone else. I know that because I've tried complaining to the BBB as well as to the local postmaster via certified mail.
If you use Retailmenot.com, DONT! They put up offers and when you try to use them, you'll get your account suspended with no information whatsoever! I email and email and got no help. I call 1 (512) 777-2970 it's a voicemail and they never call back. Back on Nov. 26, I activated an offer of $20 cash back if you spend $45 or more at Kohl's thru their site. I made my $101 purchase at Kohl's. Got an email that said I'd done my part and was on my way to getting my cash back. Then 3 days later, I get another email saying I had violated their terms of service. I did nothing to violate anything. They're unable to tell me what I supposedly did wrong.
I know $20 isnt much but it's the principle of the matter. I used their site to get some extra savings when buying Christmas gifts. I chatted with them today at https://www.retailmenot.com/livechat. All they can tell me is that my account is suspended. No supervisor to speak with. If you have had the same or similar issues, fill out a complaint with the Better Business Bureau!
We tried purchasing a gift card from them, and the first 3 times our card declined for no reason at all. Chatted with them and they said it was our Bank, so called the Bank and the Bank reassured us that it was the website. Should have just taken that as a sign not to go through with it... But I decided to try one more time with the other card on my account and went through the first time. So we waited and waited to receive the gift card, finally decided to chat with them only to be told that they declined our order because we tried too many time to buy the card! If their website would have not declined me 3 times, we wouldn’t have had the issue in the first place! Then, they would not release our funds for 5 days... Worst Company to get anything from. We will stick with using Raise.com from now on!
I have literally contacted this company 5 times to be taken off their mailing list. It clutters up my mailbox and sometimes important mail get hidden with its fold, opening up the chance of accidentally throwing out something important. I'm doing you guys a favor by asking to be removed since it saves you mailing to someone who simply recycles it without ever looking at it. Stop sending me these things you idiots!
When I first joined they were wonderful and honored their promotions. Now the last three months or so, even though it shows I activated cash back they very rarely honor it. I will inquire and they will say give it more time even though the amount of time according to their website has passed. Then they say email the order confirmations, which I do. Still nothing. Then I get the too many offers used, even though only one of my five eligible per store was honored, and that was the lowest offer. I'm avoiding them from now on, I count on that cash back for my purchases. I will now utilize a site that is honest and honors payouts.
Absolutely horrible customer service. Always get the same response chatting with them. The only way to reach them is live chat. Contacted them to ask about why my gift card orders wouldn’t process and they gave me a worthless explanation and wasted my time for days. I screenshotted what they told me to post it. Basically summed up their third party system verification would not process the transaction for no reason. I called my bank they told me they don't know why was refunded. Save your time. Not worth it.
Absolutely horrible customer service. The only way to reach them is live chat. Contacted them to ask about why my gift card orders wouldn’t process and they gave me a worthless explanation and wasted my time for days. I screenshotted what they told me to post it. Basically summed up their third party system verification would not process the transaction for no reason. I have good credit and make purchases all the time via cashback apps and major retailers with the same credit cards linked to my Retailmenot profile.
I am receiving a commercial newspaper every week, called RetailMeNot (RetailMeNot.com). Before it was called Red Plum. I never signed for their mailing list. I have already contacted them and they say it's the Post Office responsibility, whereas the newspaper comes with my mail address printed on it. Afterward, they say that maybe someone subscribed me, which is not true, since I have been living in the same address before I begun to receive the Red Plum newspaper. Thanks for your concern.
It's a great site when the promo codes and shopping trips are working properly and recorded. But on their site the Contact Us function to email customer service has been down for a long time. I found their email address through previous times I had emailed them to follow up on pending rewards (which they promptly resolved). Their chat online function doesn't work either.
I have been getting a complete runaround trying to get 20.00 rebate from a purchase. It is ridiculous!! At first they wouldn't even respond. Then they kept requesting the same information over and over. Finally I got the credit for the rebate. Then I could not withdraw it. Same thing... email after email requesting the error or screenshot. Well over 20 emails trying to resolve this. My account is completely messed up. I can’t request money or edit my information or anything. I personally think this is a gimmick. There is no way they cannot figure out this problem. Don’t use them. I like the coupons to use in stores but other than that don’t fall for it like I did. Some people are out much more than I am.
After completing an offer for 500.00 gift card, free hopper etc. Code # ** THE RETAILMENOT CODE... DOESN'T HOLD WATER. Not to say a single $1.00. After completing the purchase through RMN and waiting only to get. Ooh gee, shucks... That's rough. Comments stating that your purchase will get 0.00. Zip. As their words... "Some people place fake ads on their site. And thanks for the infor, we will try to get them off." try? Slipped on? Pop up? Placed on? Where is the security for the consumers? Omg... That's the people who pay for salary through purchases on your site.
***I had to give a star to get this completed. My apologies to the system. If they were negative stars I would use. I won't insult the regular stars rating with this company. In scanning various sites, it seems the RMN site pops up first as it must state to the merchants the consumer traffic. Just a thought. If you would honor the codes that your consumers trusted enough to use your site. By paying the offer they lost, heck, omg, shucks you would provide a security for your consumers not to suffer a loss, both financially and emotionally. I bet after paying out a couple thousand claims. You might be more proactive in your daily site monitoring. Ooh gee, good job, omg. What a great way to keep and get happy consumers.
They do have fake news, fake companies and of course fake ads/coupons. Could they be a forming fake army of consumers who let companies realize that to honor one's product, ads and good name means a lot more of a short lived gain. Maybe you should monitor Facebook, Twitter, Google +, Instagram. Maybe an army is growing?
I did the Cashback service for AT&T Wireless new service back in September 2017 and still haven't received my cash back of $100! What a SCAM this website is! Everyone please avoid Retailmenot.com! I'm a Marine Veteran OEF Afghanistan and I will not do any more business with these people. I have emailed many times and I keep getting the runaround!!!! Still waiting on Merchant or send receipt (which I have 3x!!). Uggg I give up with this place, but just had to warn others before it's more wasted time!!!
Made several purchases but none registered in their system although I followed their instructions to the letter. Provided the invoices but still no payment... not the best cashback site, use another one that will be more honest.
I had made a few purchases and never received my $40 credit. I emailed them to find out why and also sent in proof of purchase, the received merchandise and the proof where it showed I had received notices from RetailMeNot. Never received a response or credit. Extremely disappoint and will no longer use this app.
Even though they list themselves as retailmenot.ca the coupons only work on USA sites. I have tried at least 9 coupons for the same site and in each case, the online store would not accept them unless I had a USA address. I tried to make a comment on the coupons to advise people not to waste their time but it would not allow me to do so. Reason: 'blocked word'. The comment was: 'Cannot use on Canadian sites'. Which word should be blocked??? Waste of time.
I have had a great experience with RetailMeNot.com. There are no other website or apps like it. RetailMeNot.com can't be beat. Sometimes you don't always know you are going shopping for something and I have this app on my phone and can just pull up a coupon to scan. I used to always be stuck either with a coupon at home and out of luck or have to go get it. Now I don't have that problem. I use it while out shopping, at home while online. I do not shop either way without checking my app for a coupon first. I sometimes just open the app and see what kind of deals are going on.
I love using RetailMeNot.com because I can find promotional codes or discounts to save money for most of my online purchases. Also it will tell you sometimes about sales you didn't know about. I choose this site over all the others. However, there are many promotional codes or coupons that do not work or expired. The site needs someone to delete or remove these items so others don't get discouraged when using the site. I use the site any time I do any type of online shopping. I make no online purchase without looking for a coupon code for it.
I like RetailMeNot because it pops up when I'm near a store that offers coupons. It shows the different coupons for the location you're at. Also you can search for a store you want. It makes looking up what you are looking for super easy. And has many options for each store, plus it has pretty much every store you could think of. The website has a few different options for my needs and it's very easy to navigate the app. Sometimes there's not a coupon I need for a store or the coupon is for certain items. I would prefer a percentage off coupon for the entire store then just select items. Hopefully there will be more a variety offered at some point. But it's a great app.
Is a very entertaining page, with many offers, time passes very quickly and without realizing when I navigate in it, I have been using it for a long time and I intend to continue using it. I like the interactive of the page, especially the variety of products to which they offer discounts. I love the free sample coupons and the profit I can get from them. What I like most are the discount offers on baby items and products for cleaning the home, in technology and appliances, I take advantage of many of them. But I don't like when I get many offers in the mail because it saturates my inbox. Also, when I need the offer of a specific product, especially when I've been waiting for days.
I have had good experiences with RetailMeNot.com. I've been able to get lots of promo and coupon codes for multiple websites and ordering online. It works well for ordering food online too. Examples would be Papa John's, Pizza Hut and pretty much any pizza place we have in town. I specifically like that you can almost always get coupons or promo codes when you look. They have quite a few varieties of places you can get deals for. Though I would like if there were a few more promo and coupon codes for other brands and that they updated them a little more. I'd also like if they would get rid of the ones that don't work faster then I wouldn't have to go through as many to find the right one.
Retailmenot has a very simple website. You can search what brand/location you are interested in then you go straight to all the coupons they offer. The layout and the way they have their website designed is pretty neat as well. I feel they can make their site better though. Some deals are misleading and others are expired and hard to get to. I like the fact that they have multiple brands but not too thrilled on the actual coupons themselves. Plus a lot of the stuff is just the same coupons the main company offers - so it kinda adds a step. Instead of making it easier.
They also need to let you know about the full offer and not just enough to get you to click to coupon. I mainly go on the website for food coupons and I always say they are so limited and the coupons are so narrow. It's normally nothing but pizza and/or a tiny bit of a discount (if you purchase at full price). Normally when I order food online I like to check it out to see what kind of deals and specials they are running at the time. I don't think the deals are always good. They should have more of a variety as well instead of just pizza pizza pizza, 20% off, etc.
I have enjoyed the full experience of using RetailMeNot. I use it whenever I go into any store just to make sure I am not missing out on a deal. When I search it tells me what deals are available for this store. Once I get to the register I show the cashier my phone, they scan my barcode, and then my savings gets applied to my purchase. I like that I can go directly to that store I'm in and see if there are any deals available. I do not have one particular store I use this app for. I make sure each and every store I look them up on RetailMeNot because I have saved a lot money because of this app. The only issue was at JcPenney when they said they no longer accept RetailMeNot coupons. Other than that, I have not had any issues. So with that alone speaks volume for this app. Everybody loves to save money and this app allows you to do just that.
Overall I really like using RetailMeNot. It's easy to use, the app is simple, and the colors are nice. The setup was a hook the first time I used the site. I love that you can favorite shops and especially love that you can divide coupons into online versus in-store. There just needs to be a more even selection of the two, as there are far more for online. I truly dislike how few in-store coupons there are because I do much of my shopping in real life and need more discounts that way. Even so, the online deals found can be quite good. There needs to be a better rubric for getting rid of expired deals though, as those can get quite annoying.
RetailMeNot Company Information
- Company Name: