Lids.com Reviews

Scam site. Stay away, shipping dates are not synced to supplier dates or inventory. After being notified my order was out for delivery, post the original delivery date. I contacted customer service to see if I could get an overnight order faster because it was a gift. They said it could take 30 days or more WITH overnight shipping. When I placed the original ordered, it said 4-5 days delivery. Ultimately, I was burned on a gift purchase with no delivery date. Additionally, customer service told me they cannot give a refund until the order arrives. But cannot give me an actual delivery date. They take your money with no knowledge of actual inventory or shipping times. Terrible experience.

Love the Mitchell & Ness Mj College of North Carolina jersey. It was 532$. That's a good price for anyone who wants the number one jersey to have. I think I will go back and get a Stephen Curry Golden State jersey. I gave them a four star review. The cashier was either new or just not that friendly.

Placed an order on the website, and I should of just waited to go their store, and now I get spam mail constantly. After I get my hat I'll never order online. The only email I want is that order has arrived, not a bunch of junk.

I ordered a carry on hard case luggage with college logo. The product is made real cheap and is not worth the money. In Fact you can bend the outside of the luggage. Super cheap. Says it was made in China by Mojo. Do waste your time with their hard case luggage. You will regret it.

This company charged my credit card twice for one hat. I requested a refund several times and they either did not or would not issue it. Lids is a dishonest company...DONT DEAL WITH THIS COMPANY. CROOKED COMPANY!!!!

To start off, Lids.com has nothing to do with the physical store. You cannot return or exchange anything to the store, it all must be done online. Additionally, I have had nothing but problems this holiday season with this company! Initially, I placed a order during a sale and was shipped the wrong items. Lids.com proceeded to return my order and make me reorder items that were no longer on sale. I then called and went through a long process to get some of the money refunded to my account. Of course one of the items did not work for my kid and I had to again go through the return process online a toddy and get a refund for this Christmas gift.

I should’ve looked at other reviews before I ordered. Paid $24 extra because I had a big game to coach in and of course it didn’t arrive. After reading reviews clearly they are use to stealing money from customers for this. Just go to fanatics they’re great with the same products. And of course customer service is busy.

Bought hats for the first time in a while of Lids.com. Good price. Just terrible arrival time. It’s been over a month and still haven’t got my hats! I ordered on Dec 4 then come to find out they are coming from China. Like what beware!

I have never dealt with any company as poorly as this company. Please don't buy anything from them. You can a robot for customer service and they hang up the phone when you press 0 for an operater. Horrible customer service. I tried to cancel my order before it was even shipped. They told me it was shipped and it was not. Here it is December 26 and my tracking says it is still waiting for the item. They have the label but no item. December 7th to December 26th. DON'T BUY FROM THEM! DON'T BUY FROM THEM EVER!!!

I ordered items on Dec 16 to arrive before Christmas and they both had promise dates by the 23rd. They provided me tracking numbers as well! But everyday I checked it said they haven’t received package yet. Well the 23rd has come and gone and still says the same thing. I called customer service; one of the items the report told me is actually out of stock!! They took my money, made a bogus tracking label and kept changing the delivery dates to wait until they get a shipment!! I’m livid! Oh! And I can’t get a refund until after 3 days of promised delivery dates!! I will never shop Lids online again ever!!