HomeClick Reviews

Very satisfied. A small purchase which was handled very well. The price was the lowest I found. The order was filled accurately and swiftly. It was just a little Casablanca Fan Remote. It works great. Thanks for your professional handling of this order.

I have ordered multiple items from HomeClick and enjoy my experience each time. From quality, price of items, shipping, website I will continue to shop at HomeClick for all of my home related items. Although I compare to other online sites I return back to HomeClick.

Overall I was pleased with my HomeClick experience, but there were a few things that have made me think twice about ordering from this company again. I first called to order a fireplace and the customer service representative was very helpful and helped me place my order. However, the order kept getting delayed over and over again. We were building a house and were on a schedule so this was very frustrating. Then when the parts arrived, the vent was incorrect for the fireplace that was ordered. I was frustrated, but understand mistakes happen. When I called HomeClick a new vent was sent, but I was angry when I saw that I was charged for the new vent as it wasn't my fault the wrong vent was sent in the first place.

Order came on time. Counterweight looks like it will work fine. It would be helpful if your order number was autofilled on the form. I had to dump the filled out form to go back to the email to get it.

It was really easy to order and the company kept me informed all along the way. But my box was so dented that the Hammock Stand poles were sticking out. I may have to return it if I find things dented inside. That part stinks!

I was assisted with my order by an agent by phone. I think it was Steve. Anyway, he was able to help me get a lower price than the one posted on your website. My order arrived in good shape, well packed and nothing missing - all nuts and bolts accounted for. I have ordered 4 or 5 times from HomeClick and have always been pleased. Thank you.

I loved HomeClick. Very competitive pricing and excellent customer service. I had an issue with my product and HomeClick did everything in their power to make it right for me. I've never experienced such quality service. In addition, friendly service.

Received the Capital-Pearson 12 light as promised, no issues with the company. The box was delivered with a little banging up. I have not hung the light, since my new home is not ready for lighting just yet. I did open the box to see if it "looked" ok, but of course will not know for sure until electrician hangs the light. It looked ok at just glancing over its contents. A few of the up candle pieces were bent, but they may be straightened without issue? I hope! Hoping all will be fine. I have an entire new home construction to light, and this was my first and only purchase so far. I do plan to gather light fixture options and see if I can get contractor pricing for the remaining lighting needed.

Rattan chairs - It was a real pleasure to deal with your company. Steve ** is an excellent customer service person. Very responsive and helpful. We love the chairs, they look great, are comfortable and light. Steve ordered fabric swatches for us so that we could make a choice of cushion cover. Tracking the shipment via UPS freight was easy.

Just what we expected. HomeClick price seemed to be the best price on the net. Shipping was fast. I like the Toto Elongated SoftClose Toilet Seats. I had them in our old house and I am now putting them in our new house.

The Waterford Finn accent lamp arrived in good condition. The packaging was well done and the box was very sturdy. It's a beautiful lamp. I saw one in a Ritz Carlton hotel many years ago. Always wanted one. Happy to see they're still available.

I had ordered a storage bag for our iBed. Initially, you shipped a mattress for it. A Frank ** from CS responded, and he corrected the order. Unfortunately, when the bag came, it had an odd, sticky blemish. When I contacted Mr. **, he again responded very quickly. We now have our bag. I donated the extra mattress to our nearby church pre-school and I will donate the blemished bag to Salvation Army or similar.

I purchased a pressure cooker from HomeClick and its price was one of the cheapest as compared to those from other sources. I ordered it online and the process was simple and not very hectic. I chose the product, filled up my card details and the address, where it’s needed to be shipped, and I received the product. HomeClick has a very good site and if I have to buy, I will surely consider them as a source because same products which are very costly in Amazon and Walmart and other brands, are very less costly with them. I was able to take advantage of their weekend coupons too. Overall, it's an awesome experience with HomeClick.

I ordered a bathroom vanity on May 3, 2017, and then was notified that there would be a delay for some reason which was never really specified other than an unforeseen reason, and it wouldn't get shipped out until June 5th. Then on June 5th, I get a message stating that it wouldn't be until June 14th before it gets shipped. To me this is unacceptable that they are unable to prioritize their orders and get it resolved in a timely manner. I have a contractor doing a bathroom remodel and to wait any longer would be to incur a delay that is unacceptable.

HomeClick had the toilet seat I needed. I did a comparison and the cost, quality and availability were right with everybody. It's a $14 toilet seat and the quality is good. I clicked on the toilet seat I wanted, sent it to the shopping cart, signed out as a guest and it showed up a day later. It was easy, quick and simple. Their website is also very knowledgeable and user-friendly.

HomeClick far exceeded my expectations. I needed two Outdoor Pier Lights and HomeClick had what I needed and was offered on clearance. Over $100 cheaper than their peers. I nervously ordered the lights and was admittedly a bit apprehensive as this was my first experience with HomeClick and the price seemed too good to be true. I quickly received the lights but unfortunately one of them was damaged. After contacting HomeClick and providing pictures, they quickly replaced the damaged product in a seamless manner. I am quite pleased with my purchase, with HomeClick's product offerings and my customer care experience. We will definitely shop with HomeClick again.

I was looking for a white mailbox that was different and sort of unique. I searched many websites. I came across HomeClick by chance and fell in love with a picture of a white Victorian Mailbox. I took a chance and placed the order. It came faster than it had said it would be delivered by. When I opened the box it was exactly what I wanted, prettier than the picture, and PERFECT!

The quality of my birdhouse is exceptional. It is substantial, not flimsy, and well constructed. I received it just a few days after ordering it time for my husband's birthday party. Oh yes, I shopped around for the best price and you all had it. Great price, product and delivery. What more can I say? I added the bracket underneath for aesthetics. Looks even better, wouldn't you say?

Well it took a long time to get my order, I guess though it was from Brasstechs' end. But I spent over a thousand dollars for two faucets! For me, that is a lot! So one of the items I received is the wrong item. The only phone number on my receipt from Brasstech, not from Homeclick who I thought I was dealing with. I called on the 18th of May to tell them. Ok, they said I should receive a new & correct tub faucet shortly & a return label for the wrong item to be returned. As of May 26, pm. I have heard Nothing! Oh, I did get this request tonight for a review. Also the duplicate pick list receipt from Brasstech has not prices or names of what I bought. What kind of "outfit" is this anyway??

LOVE our new bronze lamp and post... Was reasonably priced, and we got quick delivery. Globe is large but it looks great when lit up... We like that it is frosted. Even got a compliment on it from the mailman! What more could you ask for?

Very easy order process. Called rep to order 2 Toto toilets & he answered all questions making process easy. Delivery was great, they called to schedule, then called again when close. They were wrapped well & no damage in shipping. Install went off without a hitch. Love the way they look & work. Lower gal flush is plenty of water and fairly quiet. The tank fill is a trickle water sound. Not as quiet as I would like but getting use to it. Love how the special finish in the toilet bowl prevents splashes from sticking! Who knew a toilet could be so exciting!

We are remodeling two bathrooms and have ordered numerous items for the projects online. There were a few debacles with other suppliers which made us all the more appreciative of a company like yours. We got exactly what we expected and it arrived quickly. Thank you!

HomeClick was new to me and I found it through searching for a specific item. However, it has now become one of the first places I look to for home decor! Product, service, and convenience couldn't be better! My chair arrived in perfect condition earlier than it was promised.

I'm renovating a house right now so I've been buying left and right. HomeClick had what I was looking for and I liked their price and efficiency. They were pretty quick so I didn’t have to wait around and got what I wanted.

HomeClick customer service is excellent. The item was delivered promptly. Unfortunately, the quality did not meet my expectations so I was disappointed with my purchase. It was an artificial tree, but the color of the branches is not realistic and the container in which it stands is flimsy and unstable.

I liked the product selection and the price at HomeClick. I compared some of the products that were not available locally and the cost, quality and availability were good. The online ordering process was simple as well. I have bought an outdoor light and parts for a wall heater twice. I get a few emails from them and they tend to send me things that I could possibly be interested in but they don't overly blast all the stuff after you've bought something from them.

The entertainment center was to be delivered Friday, May 5, 2017. We had everything moved, cars out of the driveway by 1 pm. We waited, and waited. No call from Reddaway. We called around 4:45. Said they were in the Hillsboro area and would be here within 30 minutes. Again the wait. No calls. We went to bed at 11:00. Tried calling after 5:00 and offices closed. Thought we'd be the first on the delivery route Monday. Nope. We called and the guy said delivery would be 'sometime' Tuesday. We left to do errands. Did get a call before 1:30 from Velvet while we were gone. Called at 1:50 and she'd left for the day. If we don't get the entertainment center tomorrow you can keep it or have it delivered by someone other than Reddaway.

We received a beautiful table from HomeClick today. The delivery people were friendly. However the box the table came in was very beat up. We looked at most parts before the delivery person left. We did find two pieces have some damage. They are nothing we can't live with, we just wanted to pass the information along.

I ordered three Toto Promenade toilets. Upon installation, I discovered one toilet had a crack at the base, the thinnest part of the china. Packaging seemed adequate, and no other pieces had any damage. I took a couple of photos and sent them to HomeClick, and they promptly sent out a replacement, which arrived within a few days. Great customer service. Prices are the best I've found, and the product itself has performed flawlessly. I will use HomeClick again in the future for household needs.

I have to say probably the best customer service I have dealt with. Spencer was an immense help and immediately resolved my problem.

I worked with the sales representative, Steve, and was able to get some pretty good prices with him because he matched what I would get with Ebates. It just worked out. So I returned and kept buying stuff because I was able to get competitive prices and Steve was great to work with. I only go to him when I buy from HomeClick.

I’ve ordered from Homeclick twice. The product cost, quality and availability was comparable with other stores. I also found a coupon. They were quick with delivery and the products were what they said. I was happy with the experience and would order from them again. I would also recommend them.

While I am very pleased with the prompt shipping of my order, I am dissatisfied with what I purchased. I relied on your sales help to guide me on what features I should consider when selecting a specific Toto toilet. I specifically asked what concerns other customers had. I was not advised there is almost no water in the bowl and therefore what goes into the toilet goes onto the solid surface of the bowl, not suspended in water as in normal toilets. This important information about this particular toilet should have been shared when I asked for feature comparison with the other toilet I was attempting to compare to.

Homeclick had good shipping deals. I called them the next morning and they responded fast and said that the shipping would be super fast so I went with them. The online ordering process was smooth. They called me the next morning because the credit card information didn't align because it was my husband's credit card and not the order that's under my name. They wanted to make sure that the credit card information was correct and there was no mistake. We ordered two desks and one of the desks arrived damaged. I reached out to them and sent two pictures over. They again responded fast and asked for a little bit more information, like the size of the damage, and more pictures including the delivery box.

The website clearly advertises free shipping and returns. If shipped as freight that is not true but there was no warning at the time the order was placed. If sent freight it is left at curb. While HomeClick did finally pay for movers to bring into my home it still was inconvenient. Then the item had a broken shelf. Instead of ordering just a replacement piece they were going to send a whole new unit which would have started the freight fiasco all over again. I was able to get the replacement piece FREE from the manufacturer. Not an organized company.

The representative was very helpful and we received an excellent price on three Toto SoftClose toilet seats. They arrived well packaged and very quickly. We are well pleased with the quality of the product and the service of HomeClick.

It was easy to place my order (George Kovacs Swing-arm wall light) and the 2 lamps arrived within a few days, sooner than expected. The quality of the product appears to be excellent (installed one week ago). The only downside of the lamp, as noted in one or two reviews, is that the on button stays brightly lit when the lamp is turned off, causing an unattractive and sleep disruptive orange light.

The item (Butler bench) is not at all as it appears in the picture. The legs appear to be a graceful cabriole. In reality, the legs are broad, heavy and badly carved. The feet are unfinished with a tiny round metal ball attached off center. The fabric is attractive but badly installed. One end is pulled askew. Returning such a large, heavy piece of furniture is a hassle. I gave it to Good Will.

My desk was easy to order and was delivered on time! The price was excellent as well. I also like going to your store in Lakewood, NJ, where I can speak with a sales representative. I will definitely order from HomeClick again.

I ordered two Hunter 60" ceiling fans from HomeClick and was very surprised by how quickly they arrived! The fans are a replacement for two 52" fans and I haven't had them installed yet. I will be recommending Homeclick.com to friends and will definitely check them out the next time I am looking for quality and great customer service!

Very positive experience. Customer service was very helpful and knowledgeable. We are very satisfied with our new sink. We are very appreciative that we could purchase just the top part. It saved us lot of money... I will definitely recommend your site to our friends and family. Thank you!

It was a pleasant experience. Piano lamp is great... Love it... Everything I expected and wanted it to be. It was delivered timely and in great condition. Really is a beautiful lamp and gives off a lot of light. Very happy with the purchase.

We asked the shipper for end of day delivery between 415 pm. They came early, did not call and never delivered the mirror. It is being sent back to you as a return. The delivery company was rude and very unprofessional.

Thanks for getting back to me so fast and for providing a solution. The issue is now fixed as Homeclick will be delivering the unit soon. I am now satisfied with the support provided to me by the customer service representative. Thanks Homeclick.

Product was as advertised and met my specific needs. Very timely delivery. After install my kitchen took on an added luminance and classier tone. I would definitely recommend this product to anyone looking to replace existing or desire a new and stylish look.

My experiences with HomeClick have been fine. I order products and they come. But, in the first order I had, it was kept and kept on backorder and came so late. The HomeClick people didn't say it was on backorder. They gave me an ETA of a month, month and a half but it ended up coming in two and a half, three months. They said that it’s going to get made at the manufacturer which they said would take a month, month and a half and then they ended up costing a deposit twice and coming late.

My husband was looking for a specific style of home items. And because HomeClick had it, and since we also liked the price, we went with them. It's been about a month since our purchase, but we haven't even opened the box and my husband hasn't gotten around to building the items yet.

This is my first time shopping with HomeClick. I like the large variety, quality and reasonable prices. Not to mention the frequent discount offers. I order a table. My order was process quick. I received the table in a matter of a few days. It was package well. The table looks great even better than the picture. Will be back.

Toto products are excellent. Easy online order process. Shipment arrive ahead of schedule in very good condition. Freight company kept me informed about delivery schedule, and the truck drivers very very helpful moving the toilets into my home. Good value. Very satisfied. Happy to recommend to my friends.

At this time, using the Hinkley 12V-150w Transformer w/ timer/photocell on landscape lighting, seems to be working fine. Only time will tell. Original equipment lasted 10 plus years. Hope this model will last as long. Is there a warranty on this product for replacement if it fails? Thank you for your assistance.

Great product and Great service. I will come back in the future. Received everything on time and with free shipping. I really enjoyed doing business with Homeclick. Thank you for your great product, fast on time delivery and service.

I had an idea of what I wanted and Homeclick had the better deal than other companies. The cost was the deciding factor for me as well as the free shipping they offered.

It was difficult to find a kitchen sink grid that would fit the measurements of our stainless steel sink. I was elated to find the perfect size with HomeClick. It arrived quicker than expected, which was nice. But, I was disappointed that the gauge of metal is thin and if/when I put pots into the sink, the grid will bend, not offering enough support. Grids that I have had for previous sinks were of a wider gauge. If HomeClick sells one in the size that I purchased, in a wider gauge metal, I would love to purchase it!!! Maybe I overlooked it???

I saw HomeClick online and I ended up purchasing a shower door. The online ordering process was easy. I just set up a coupon to get a better deal. It was a good experience. I saved money and it's quick too.

2 orders didn't go so well. First order was my mistake. I ordered the wrong wattage bulbs. Tried to cancel within hours but it "couldn't be done". Problem was it was difficult to get someone to send a return mail label. It took 5 emails and several calls. Second order was never received. After checking the FedEx tracking info it appears it was sent to Juan in NJ... I'm Keith in Florida. Overall lackluster service.

When I was getting ready to purchase the clock, I was worried that it would make too much noise since it had a pendulum. I called the help desk and he did not have the answer but said he would contact the manufacturer and get back to me within 24 hours. He beat the deadline and gave me the feedback to help me make my purchase. I've please with the clock and received it in a timely manner.

I looked at HomeClick's furniture and ended up ordering some. The online process was easy. I was able to purchase them for 10% off, and I like that it has no shipping cost. I had a very positive experience except for a wooden bench because the wood cracked right away. I called the customer service and told a lady named Alexandra about it, she got back to me and it was excellent. She told me to take photographs and she would get them to the manufacturer, and I was refunded the money for the bench. HomeClick didn't even want it back because the cracks were getting further every day. I was happy with the customer service and all the other pieces of furniture that I bought worked out fine.

I was searching for a medicine cabinet and it was good that HomeClick had the one that I was specifically looking for, in terms of the size. It fits directly in the spot I wanted it in. The only downfall is that they no longer make the glass shelving but it's wood and it looks pretty. I wanted to be able to paint it and it was perfect. The online ordering process could not have been more perfect than it was. It was easy, smooth and it was direct. And because I was a first-time buyer, they gave me an extra 10% off.

I Googled for an indoor bar and it led me to Homeclick's site. I liked the price, got 15% off on my purchase and I thought I got a good value for it. It was easy to browse and shop at their website and I'm overall satisfied with the product. However, there was a little bit of confusion with the shipping. They said I was going to get the item before Thursday and when I called them they said it was shipped but then when I called FedEx, they said Homeclick never gave them the product to start the shipment. I ended up getting the item on a Friday. It's nothing crazy but they should improve on that. Other than that, I'll probably shop there again.

I was afraid to order online this Tufted Chaise Lounge, but I didn't have a choice. I received it before the expected time, easy to assemble, beautiful as the picture, good price. I love it. Thank you. I would to recommend this online store.

It's easy to order from HomeClick and I got a 15% off from my purchase. But I wanted to get other furniture from the same brand the next day. I asked their customer service rep if they can match the price but they said they can't do it so I had to buy it from the other place. It was a bad experience.

Very pleased with my order experience. I received a quality product, the light was in perfect condition. It appears as though Homeclick opened boxes within the shipment to check condition before shipping to me. I received wonderful communication regarding order status, shipment/tracking information. I appreciated fantastic pricing. Would definitely order from Homeclick again in the future.

I ordered an item from Homeclick and the process was quick and pretty smooth. The price was good and I took advantage of the free shipping.

I was contacted by customer service and they were quick to resolve any issues.

I found HomeClick to be very responsive to my inquiries about the product. They delivered my vanity a week ahead of schedule and followed-up to make sure that I was 100% satisfied with their service. I would highly recommend them to a friend, and would certainly use them again.

I ordered a beautiful oak dining table and chairs. Solid wood, relatively easy to put together by two people. We absolutely love it! The delivery was quick. This website had great selections. We highly recommend, and would use it again!

Selection and price point good. Bought during your Presidents' Weekend Sale for savings. Free shipping would have been extra nice. Order shipped & received quickly. Will recommend to others. One knob had a fairly long scratch. Other than that all is well.

Homeclick has since reached out to me and solved all my concerns. They were very accommodating and receptive to all my feedback. Being attentive to customers is how you win them back. Great job guys! I really appreciate it.

I was excited when I ordered $5000 of furniture from HomeClick. I waited for the day I was to be contacted about delivery. No contact. I waited 4 more days then emailed an inquiry. Quick response saying they would contact me with information within 24 hours. 6 days pass. I email again. "Some items you ordered are on backorder with no ETA as to when they will be available." Then I called. "Yes, the sofa is backordered with no ETA." With discussion I was able to get a report that this probably means the furniture was discontinued. I was told that none of this was HomeClick's fault... it was the manufacturer. Homeclick, if it's on your website, if you took my money, it IS your responsibility. You held my money since Jan 31. After several inquiries on my part I find that MAY get my money back by March 8. HomeClick held my money under false pretenses for 36 days. I would NEVER recommend this site to anyone. I was scammed.

Overall, the ordering process with HomeClick is pretty easy. They have a good price compared to other sites. If you sign up with them you get an additional 15% discount on some of the items. They also have free shipping, that was another reason why we bulked it all together and made a purchase there. I had to return two items so far. I just called to check the status of my refund and the also status of the shipped items.

Ordering from Homeclick was effortless. Their price on the items we bought was the best out there. Then they had a "10% off" weekend sale, and that sealed the deal for us. Very happy with our purchase. Strangely enough, the polished chrome finish that our large Brass Accents pulls came in was difficult to find elsewhere, but at Homeclick it was easily accessible. Thank you for making things so convenient!

I was looking for a toilet and when HomeClick showed up and they had a good price, I bought it from them. Also, the name is good, it's a total brand. I haven't had a bad experience and I would recommend them.

I bought an electronic fireplace from HomeClick and I got 15% off discount and free shipping. I got it for $1200 instead of $1400. Then recently, I got a shower door but something got broken in one of the glass. I emailed them about it and sent pictures of the broken item on a Monday evening. I didn't get a response from anyone and I sent them an email back. They said that the person who was handling it is on vacation. She called me back on Monday and we were able to confirm everything. They had the part shipped out the same day and I got it three days after that. They took a whole week but once they were aware of the broken item, they replaced it fast and didn't give me a tough time. It was also sent back at no charge. The customer service is excellent and their prices are good. I would recommend them and I'd definitely shop at HomeClick again.

I ordered a Toto brand toilet from you. The merchandise arrived promptly, very well packed. I had an issue with the glue removal from the bowl after getting it installed. I contacted the supplier, they suggested I use 409, which I did and it worked. Yes, I am pleased with the merchandise and the service.

I placed an order for 3. Realized I needed 1 more and placed another order. On the second order I was getting charged for shipping so I called your customer service line and they were able to refund my shipping charges. Nice! Keep up the good work.

I was looking for a specific product and was comparing costs and after seeing HomeClick's price, I chose to buy from them. They also had free shipping and the tax from my state was appealing, too. And I even got a cash back via eBay. Ordering online was easy and straightforward and the shipping was fast and hopefully, the items are all good inside the box as I haven't opened it and seen them yet.

I had been using a company out of Calf. Unfortunately after placing my last order over 10K they discontinued their relationship with WAC, and subsequently stumbled upon HomeClick. My first order was Good. Delivery info was not helpful. I did not have time to apply as a pro but since that time I have. I was interested in 6 appliance by Bosch. I was looking for their Benchmark Series and was not able to find it. However I placed 6 of their 800 series appliances in my cart and was not impressed with the prices at all. Since that time I did email your co. and received a reply quickly from Steve ** letting me know he was going to work up a quote and get back to me ASAP. Hopefully the Quote is more in line with what I am thinking and we can continue our working relationship.

When I was searching for an item from Taylor Linens, HomeClick came up as having the item. It was a few dollars less so I ordered it and received it, but I have been looking at the site because there were other Taylor Linens items I’d like to have. I also went to the Taylor Linens site and I found it interesting that Homeclick had some of their pillows twice what Taylor’s Linens sells them for. Homeclick doubled the price and then made it look like it was 50% off. And I don’t like it when places do that because it’s deceptive.

Great price. Great experience buying medicine cabinet at a great price compared to other websites and also compared to other brands. Robern seems to be a very good quality. Packed very well and arrived in perfect shape and a good length of time. Will consider again from this website.

We decided we were gonna redo our bathroom so I started looking for things that I needed and came across HomeClick. The product that I got from them matched what we needed. It was the right color, the right everything. Plus the cost was very reasonable and competitive. There wasn’t any delay so it got here as promised and we’re happy we got it. Everything is progressing along and working fine. I would recommend them myself if we decided to do some other things that Homeclick had helped us with.

Oftentimes what happens is not as important as how the problem is addressed (or not). Homeclick had sent a damaged valve which caused me additional expense and inconvenience. When they learned about the problem, a Customer Service specialist promptly contacted me and offered to "make it right". They immediately refunded the amount paid for the valve and then generously offered a gift card to compensate for my additional expense and inconvenience. In a very competitive retail environment, customer service can make all the difference and that's the kind of service that wins customers.

I have called and emailed your company and the maker of the rocker we bought numerous times with no success. We are missing a part and would like it shipped to us to complete the rocker. Can someone please respond via email or call me to correct this? We are missing the cross piece on the bottom of the rocker. Thank you.

Homeclick's Customer Resolution Service Associate contacted me and resolved my situation promptly by sending me the remote control device for our fireplace free of charge. Very satisfied and will continue as loyal customer. Thank you for resolving the situation.

I've been using HomeClick for seven years already. I put in a search at their website for what I want, then place the order and I receive it. I use their promos once in a while, and overall I'd recommend them.

The TOTO toilets were great; however, one TOTO toilet seat did not have hardware enclose to allow me to attach it to the toilet. When I notified HomeClick, they sent me an entire new TOTO toilet seat with the missing parts. Outstanding customer service. I will definitely buy from HomeClick again.

48 in round table glass - Fast delivery. Great price. Only hiccup was that the delivery service only delivered between 10 and 2 Monday thru Friday. However, they called me 30 minutes before delivery so I could leave work to be home for delivery. The delivery man was very nice.

After researching the net for the best price for this particular basin rack, HomeClick won out over numerous other competitors. I was so impressed by the speed my order arrived at my home after purchasing this product. It came in very good shape and I'm pleased with this company's goal to satisfy their clients with low prices and good customer service. Would I recommend HomeClick to my friends? You bet!!

The online ordering went very well and I was pleased with it.

I purchased a Franke sink rack through this company. I had the exact model number and dimensions I needed. The first rack came in a box with the model number crossed out and my model number hand written in. The rack was a totally different size and shape than the model I ordered. When I called HomeClick, the person I spoke to agreed that the wrong rack was sent and agreed to pay for shipping and send me the correct rack. I returned the rack. A while later another rack arrived in a box large enough to hold an entire person. It was, once again, the wrong size, with the hole for the drain in the wrong place. It was closer to the correct size though. HomeClick agreed to accept back this rack, too, and to cover shipping costs.

The Kohler toilet (over $300) I ordered came damaged due to inappropriate cushion protection between boxes. I contacted customer service and they responded promptly and sent me a replacement toilet. I am impressed with the service. Only giving 4 stars because of extra time waiting and additional effort required to get rid of damaged toilet.

When I went with HomeClick, there was a special discount and when I checked the price of the same material with some others, it was the best that I could find. They're good price-wise but the problem is that they don't give the definite time at the first delivery. The expected delivery time in the beginning on the internet was 2 weeks, but they delivered the materials in more than 3 weeks’ time. Since I was not in a rush, it didn’t create any problem for me but that might be a problem for people who are in a rush. I also had some problems with credit card payment, but they called me and the customer service was okay.

I had a wonderful experience with getting my order and receiving a quality suitcase. My suggestion to you would be to remove the plastic pouch snapped into the suitcase. The plastic smell was quite present in the suitcase. It took me a week to remove the plastic odor by airing it open outdoors.

Kichler fluorescent kitchen light which was as advertised, it was a good price, well packaged and delivered quickly. Arrived with no damage. Would definitely order again. Easy to put up and excellent light output for the kitchen. Diffuser disperses light evenly.

We had an amazing first experience with HomeClick! We shopped around several online retailers and HomeClick had the best prices. We saved $400 over Home Depot. The icing on the cake was receiving our cabinet hardware within one week of placing our order! Awesome!

Easy to order. 2 of three items shipped within 3 days as stated. 3rd item did not ship so I contacted customer service after a week and asked for an update. No update in 2 days, so emailed customer service again and got shipping update the same day. All goods received and in good condition.

I ordered a bath tub and various hardware that was need for installation. I ordered the tub on December 13th and I called to follow up on delivery. I had a contractor looking for the tub so as to install the tub and work on other parts of the renovation. About a month later I then called HomeClick and they told me to call the trucker, New Penn. I called the trucking company and they had no date for delivery scheduled. I told them I need to have the tub as soon as possible as I was also leaving for vacation. They gave me a date of January 13th it would ship, very late but I accepted.

The replacement arrived soon after I reported a crack in the top part of the toilet (apparently a factory defect). The new part is in perfect condition, extremely well packed, and I am very grateful to HomeClick for its responsiveness and service.

I initially used the online feature for customer assistance. The first attempt I waited 10 minutes and the session was closed. I attempted again in case of user error and waited another 7 minutes, before a response. The person was not helpful with my questions. I asked if they price matched, and took them several minutes to respond "no, we don't do that". I also inquired about the price from the previous day because it increased slightly, again taking several minutes to respond "no, can't do that". I figured I'd give them another chance and call. The person I spoke to was very kind and said they could not price match the other site I found, but would honor the previous day's price. I went ahead with the order. My email confirmation showed my street name misspelled to which I responded to that email. I received no response.

The toilets and seat arrived as per your emails, no need to guess. The toilets arrived in perfect condition and were installed 2 days later. The Toto toilets work like a charm. The 2 gentlemen that delivered the toilets were absolutely professional and accommodating. One box was damaged so I asked for the entire contents of all boxes (4 in all) to be inspected for damage. They were only too eager to assist with my inspection. No damage was found. They thanked me for being so personable and understanding. Now this is what I call perfect service. HomeClick has chosen a very fine delivery company.

When I pulled HomeClick up, they had the item I was looking for, and that's all I needed. I ordered it online. I just clicked on it and paid for it. Then I got my order shortly and everything's fine. I hooked it up and it works. I'd recommend!

I was looking for a brand name product. HomeClick has a very good description of the product I was looking for, the specification, and the dimensions of the items. Their attention to the detail on the website was very good. They are very accurate from my past experience of the same product which was a plus compared to other websites. Their price is reasonable, too. They also had a free shipping offer around Christmas time which was beneficial. On the other hand, I have to return the product because of a construction anomaly where I was going to put the medicine cabinet which will not work where I want it to. I contacted them and they were very efficient in giving the return authorization back to me.

RCMT deluxe hand-held remote control unit - This was for a small gas fireplace. Prior remote stopped working and was using the switch on the remote box to turn the fireplace on and off and that stopped working. My son installed this remote for me and it is working great. Thank you for your prompt service and fast delivery.

HomeClick went above and beyond to make sure I was happy.

I’m remodeling my home. Homeclick is one of the Google-trusted websites and their website has a good layout. It's easy to use and to select products. I received from them a three-quarter Kohler bathtub which never came in a box and it was cracked on the corner. I wasn’t sure if that’s because Kohler doesn’t box it or it’s just because it wasn’t boxed after. But I assume it might be a Kohler thing. I ended up ordering from a different company. When I got a free-standing bathtub from Kohler, it came all boxed up. I called Homeclick and they told me to send pictures which I did. I asked them if they wanted to re-fill the order or give me a refund. They said they would give a refund and told me not to send the product back. I'd still recommend Homeclick.

I placed an order in late November. Site said delivery in 2-3 weeks. Confirmation indicated 12/19 as a "shipped on or before" date. After checking status online several times during the following weeks, I saw the date had been changed to 1/19 with no additional information. I called the customer support number, and spoke with a friendly representative who could give me no reason for the change or delay, but asked me what I wanted to do with the order. I said I would wait, as it was now only 2-3 weeks from the new date. I received my credit card statement today and saw the full price had been charged in late November, the day after my order was placed. Since the bill will be due right around the expected date of delivery, I am questioning whether to place a hold on the payment until I get some kind of positive reinforcement from HomeClick.

I purchased four hurricane vases, two each, in different sizes. The small ones are lovely, and the crystal looks like I paid far more than I did. The two larger are stunning, or at least one is. The other one is caught up in delivery limbo with FedEx, even though I paid an extra ten dollars to have it delivered at the same time. However, it still hasn't shown up.

Was just what I wanted. Very pleased with the footstool. The color was exactly as described. Did a lot of price comparing and HomeClick was by far the best. I definitely recommend HomeClick. Shipment was quick and well-packed. Will definitely check out HomeClick for future purchases. Thank you.

I did a web search and I found Homeclick had the product I wanted and even had it on sale. However, I was disappointed in the delivery process, however, because it was a large item and they just left it and they didn't even ring the doorbell.

Damaged both items. It will be interesting when I contact HomeClick and find out what the policy is to ship this back. I had my handyman start to put this together and it was cracked and the desk was also ruffed up and I can fix that.

I ordered a number of items from HomeClick. Some arrived and four globe lights ordered did not. On Thursday evening I requested an update. On Friday AM I was told it would take 24 hours--an unacceptably long time. 27 hours later on Saturday, nothing. That means it will be Monday at the soonest. If I have an order inquiry on Thursday, it should not take until Monday to respond. Help!

Shipping was great, time wise and the packaging. However, on your website this particular model shows the faucets with it, and it doesn't come with them. Now, it doesn't say it comes with them, but it also doesn't say they don't. I need faucet.

Purchased two Toto toilets with matching seat covers. They're more expensive than most so I wanted the best price. Bought them about a year apart. First order was easy to place and Homeclick had the best price. Item came quickly and well packaged. When I needed another item, went directly to Homeclick again. Double checked on the pricing just to be sure and again they had the best price. I received my second order just as sooner than expected and well packaged as the first. I'm completely satisfied with the Homeclick experience.

I was pleased with everything except the fact that after I installed the fan I discovered two out of the three light bulbs in the boxes were broken in the box. I would appreciate if you sent me replacement bulbs. I know it doesn't seem like a big thing, but it just didn't set well with me. Other than that I was pleased with the item.

I ordered the TOTO MS864114E and while I normally do my online purchases through Amazon or bigger name online stores; the price on this model was better than all other sites so I took the chance. The item arrived on time and in excellent shipping condition - boxed exceptionally well. I'll be adding Homeclick.com to my list of sites I'll be happy to do business with again. As for the toilet, it installed super easy and looks great! 100% happy with the entire transaction and finished product.

When shopping, I usually go to Amazon and then I check with Google Shopping and compare prices that way. I usually go with price and HomeClick's must have been good. It was good to buy from them and I don't remember having any regrets doing so.

Product great and delivery ahead of schedule. Excellent service. Product arrived on time and I was very pleased with the price. Website very easy to use and that says a lot. Thank you. Liked your customer service. When I had a question they were very helpful.

We are very happy with HomeClick. Great prices, great delivery and in wonderful condition! Thank you! We love our washlet and your site had the most inexpensive prices. We ordered 2 of them. Thank you!

I ordered this item on 10/31. It has not arrived yet. I paid for this thru Amazon pay. My credit card has been charged $131.04, which I am challenging for your failure to deliver the item. I have ordered things from HomeClick in the past; this is disappointing.

I was looking for a decent medicine cabinet for our bathroom to replace an old one, and I just started searching online and found Homeclick. It was the only place where I could actually find anything. The online ordering process was very easy and the delivery was timely and I even got a discount for shipping.

Beautiful, but not as light as color shown. Great jewelry armoire and I would recommend it. Solid construction, easy to attach mirror lid, locking drawers are wonderful. I purchased extra ring trays so I could lock up my rings in one of the drawers for safety.

Your company didn't really do anything wrong, but we ordered a Blanco sink that we ended up not being happy with the color. My dissatisfaction was that it cost us $200 to return it in shipping! Just probably wouldn't buy something like that online next time that we weren't absolutely sure of due to the cost of returning it.

We ordered a Toto toilet from Homeclick on 11-2, it was shipped 11-3--fast shipping. But the order, when tracked, was to be delivered in 2 weeks. Waited until the day before promised delivery ( the Homecllickcompany was to call and confirm delivery that day) and we called the shipper. They said the order would be delivered some day the next week. When Homeclick found out about this problem, they contacted the shipper, who in turn called us that same day to notify us the order would be delivered the next morning. The driver called the next morning when he was an hour away, confirming delivery. The driver was very courteous, and the item was in excellent condition. Homeclick really delivered, fast shipping, excellent product, and we were very pleased with customer service once they learned we had a problem. We will not hesitate to HomeClick again. Thank you.

Our new commercial style 36" Single Lever Pullout Kitchen faucet by Kraus arrived quickly and installed easily. I can now reach all corners of my sink with the great reach on the sprayer! I would happily recommend this faucet to anyone wanting lots of reach and easy access.

Good day! I ordered these heater on 11/1/2016 with the following specs: Rated Voltage/Frequency (V~Hz): 230~50, Heating Power - Max (W): 2000. However, I received a product absolutely with other parameters: Rated Voltage/Frequency (V~Hz): 120~50, Heating Power - Max (W): 1500. I ask you to take measures and to correct this your error!!! Best regards.

Ordered hard to find yellow toilet seats. Found a great match in the wood product (did not want plastic). Shipped quickly and at a great price. Very pleased with product quality and color match. This was first time shopping Homeclick. Will shop site again.

Best price I found and good product. The credence was great and arrived in good condition. Other sources were $600 more for the same product. Homeclick responded quickly and the order arrived earlier than predicted. Once the tracking # was assigned all stayed on schedule.

It is difficult to find olive branches and they are not inexpensive. Finally purchased from you... my husband wanted to pick an olive... he was fooled by how authentic they look! I removed from small pots to use in another container!

They have successfully responded and corrected the situation.

Shipment delivered in clean, undamaged corrugated, but internal contents badly damaged. The Toto sink is essentially crushed into many pieces. Based on the good condition of the exterior box and the "foam in place" dunnage around the internal toto sink box, I would not be surprised if they shipped a broken sink from origin. Both over and inner carton were undamaged, but contents were crushed as noted above. Will send images on Monday, 11/7.

I liked Homeclick's price and the online ordering process was easy because I paid with Amazon Pay and that helped a lot. I did not receive the package in a perfect condition though. The box was a little bit damaged but the product wasn't. I’m still pretty happy with my experience. It was straightforward.

Very quick and easy to order. Fast shipping. Prices were a little high but isn't everything today? Company carries a lot of different products for the home. The replacement bulbs were for a NuTone front doorbell. Very small and need to be screwed in.

Everything went fine with Homeclick. I liked the ease of using them and the free shipping that I had which was awesome because I had a very heavy item. I haven’t opened the package yet because it’s so huge and I’m waiting for my installer to put it in but the box and everything looks good. My experience with Homeclick was very good and satisfying.

After considerable research online, I found that Homeclick.com had the lowest price for an Empire vanity and sink I wanted to purchase. When I placed the order I forgot to put in the discount code for 10% off. I called homeclick and explained that I wanted to apply the 10% discount. The helpful and friendly representative assured me that the amount would be credited to my credit card the next day. In less than 24 hours I received an email confirming the credit.

The product is perfect and fits very well, also arrived on time. However, I am missing two of the screw & nut fixtures that hold the glass to the light fixture. They are very small but without them cannot attached two of the glass covers to the fixture. Can you let me know how I can get these? That was the only problem with this order but, without them, the fixture is incomplete. Please advise - thank you.

Fast shipping, well packed, everything great. Except now the wife wants to exchange for a different color! I sent an email last week contacting HomeClick for instructions on how to do the exchange, but have not heard back from anyone yet?

This is the best designed toilet I have ever owned. The designer must have been an expert in fluid hydraulics. The flush begins with a quick dump of water which slightly raises the water level. Gravity pulls the water level back down while a stream of water then adds to the downward motion of the water to speed the flush water up and over the water trap. This all happens in less than 2 seconds. The design of the bottom of the bowl maximizes the effect. I'm so impressed with the design that I enjoy watching the flush take place, especially understanding its design. It's perfection in action. Kudos to the designer.

I ordered a Broilmaster D4 SS Warming Rack from you on 9/20/2016. On 10/28/2016, I finally received something from Tarantin Industries that does not fit in my D4 Broilmaster and does not look anything like the one I currently have or the picture you have posted on your website when searching for p/n 072696. It's too long and wide to fit in my grill. Attached is a photo of what I received earlier today. If you need additional information on this issue, please contact Jennifer ** at **.

I ordered from HomeClick online, and I was disappointed because they said that if I provide my email address, they will give me 15% off on any item. However, after providing my email and trying to use this discount, I found that it was only for one type of item. The shipping was very fast, but I was not notified, and it wasn't shipped to where I live. It was shipped to another apartment, and then there needed to be an arrangement for pickup. I also got a call where they told me that I have a shipping, but it would've been nice if they sent an email informing me when it's going to be shipped, going to be delivered, and at what time. Other than that, everything's fine.

I placed my order on 10/11/16 and while the two shower arms arrived in a timely manner, the two toilets, which were the bulk of the order, have still not arrived. They supposedly shipped on 10/13/16 but have still not arrived as of today (10/26/16). I have emailed the shipping company but have not heard back. Clearly, this has not been a good experience from a communication or delivery perspective.

I was hoping to get authentic factory parts not just Chinese knock offs and the HomeClick website seemed to convey that. Also, it's handy. I haven’t put them in yet but I'm going to do that tomorrow. Their online ordering process was easy. It's a standard online experience.

Had the products I sought, competitive pricing, professional staff, shipped quickly, and everything arrived as scheduled. I could not have been any more satisfied with both the seller, as well as the products I ordered. Would certainly recommend both the seller and the manufacturer of the products.

I ordered two chairs for our deck and they were very nice quality. They were completely assembled and arrived without a problem. I would order from the company again but no longer need anything. I do get tired of still seeing the chairs and other items on my screen when I am on the internet!

We needed to replace a toilet and decided to do 2 instead. Item was as described. Order had a back order, but they arrived well before they were suppose to. Items were packed great. Very nice looking and works with no issues. Would buy again.

Item arrived quickly and was carefully packaged. Was installed by my husband and we are very, very pleased with the quality and appearance. Price was the best we found by a savings of about $75 compared to even eBay. Would use this company again!

I was searching for an umbrella and HomeClick had what I was looking for. Their website is simple to navigate. I was able to get free shipping and I have received my product okay. My experience was good.

The HomeClick website was easy to use. Typically, I go to Amazon, but I set up a new account with Homeclick, and doing all that stuff was simple. It has been a smooth process overall. Their price was also far below anybody else and the quality of the item and service was good.

Made an online order for a stool on 10/4. I checked the tracking on 10/10 and noticed the delivery date was still pending. I emailed customer service with my concern and received a boilerplate email response with my tracking number. I replied with an email of explanation then I got an email claiming the stool was delivered on 10/5. I double checked the tracking again and the delivery date was still pending.

Unlike our previous experience with this company; everything went well this time. They had the best price for the item (4) that we ordered. We've used this faucet in our previous home in two bathrooms and found it to be a very excellent item. Well made and excellent quality. I'd recommend this product without hesitation to everyone.

I've been working on my deck and was looking for certain lights for it. HomeClick happened to have what I was looking for and the cost of their product was reasonable. The quality of what I bought was okay but they were the wrong fit. They're bringing in another set and supposed to send the label to return it. They worked with me and the lady there said she's going to expedite it since they've already sent it out and I'm waiting for them. The people at HomeClick were pleasant and easy to work with.

When I bought a faucet set from Home Click, I had a problem with the slightly too-short stems and needed to know whether this was an anomaly, calling for a new set, or whether my plumber needed to make adjustments. I did not hear back within 24 hours as expected — but this was a Sunday, and when Homeclick got back to me they were apologetic about the delay and followed up quickly with the manufacturer.

I ordered online from an eBay sponsored store and it was so easy. I loved the variety HomeClick offers and especially the pricing. I ordered the pendant and it came so quickly. I give HomeClick A+++ rating. Thank you.

Merchant would not cancel as requested. Two rugs ordered on 9/29. On 9/30 I canceled via website and 800#. I rec'd no response so did this again 10/2 and after no response called at approx 8:30 AM on 10/3. Lady left me holding for a long time to say the smaller rug would be given credit but the larger one had already shipped even though I had cancelled 3 times. Looking at my FEDEX acct the item was not picked up until 11:33 AM, THREE hrs later on 10/30 even though she said at approx 8:30 it was gone. I do not plan to accept this from dishonest people. Amazon should watch this merchant. I expect full credit and will reverse my AMEX charge if not given. Thank you for assistance.

Poorly described product. First time I contacted, even their representative thought they had shipped an entertainment center that was too small, so she asked me for a picture of the box. When I called again, the representative blamed ME, so I had to pay for return shipment. Even after I received an email confirming they had received the item back, the refund was not issued. So now I am dealing with a dispute via Paypal. NEVER AGAIN!

This website's customer service is awful!! I paid for a $969 bed. They wouldn't process my order until I called in and verified the shipping address (which was different from my billing) b/c I was closing on a home. So, I called and verified my purchase, explained that I'm not in that home yet and won't be for about 3-4 weeks. The rep told me that it won't ship for about 3-4 weeks. She went ahead and processed my order.

Over a week and a half jumping thru hoops with HomeClick only to have to start all over again. First, problem, company could not even locate my order, so I requested cancellation. Was then told "Oh, we DID locate your order and cancellation was not possible because item had shipped". So, accepted that because purchased item (Hunter Watson ceiling fan) at a great price (could not find it cheaper). This all took about three days, with me hounding the CSR, Amelia, for updates which she never sent.

We ordered a coffee table on 5/1/2016. When the product arrived, we opened the box to find our new table broke completely in half. I called first thing the following day and spoke with "Jared", who instructed me to send photos of the damage after I received an email that he would be sending out. Then, after they receive the photos, we should receive a response from the company with a determination regarding the exchange and what we should do with the broken table. We received the email shortly after the phone call, and we followed up that evening with the photos.

This company doesn't ship to Hawaii even though we pay the shipping. So, I asked to ship it to my Grandma's house in California, and they said they can't do that without me first sending them a photocopy of my credit card front and back. They said, "we can't do phone authorizations outside the continental US". This is absurd. These people need to most definitely update their shipping process!!!

On 1/26/16 I ordered a lamp online from Homeclick.com. It arrived on 2/1/16. I opened it and found it damaged -- rust streaks all over the metal surface. I called Homeclick.com and spoke to Amelia. She asked me to send her an email with photos attached. I did that immediately. Two days later I called but could not reach Amelia. Two days later I called and could not reach her again. I spoke to Nikki who told me the manufacturer does not want the lamp back. They will send another one. After reading the reviews on this site, I contacted my MasterCard company and started a dispute. I also got in touch with PayPal to let them know about the problem. I will let you know the final result.

I ordered a table on 9/10/15. My delivery date was supposed to have been before 9/14/15 or on 9/14/15. On 9/14/15 I called to see the status on the table. Just so you know they charged my credit card $705.00. I spoke to a guy by the name of Nikki. Nikki explained that the table was on back order. On 9/15/15 I received an email from a person by the name of Nikki offering me a $50 dollar gift certificate because of the delay of the delivery. Nikki explained the table was on back order. The new delivery date now is 10/01/15. I called back on 9/30/15 to find out the status on the delivery. The women I spoke to couldn't tell me. She said she will email me. Later on that date I received an email with an update on my delivery which change to 10/30/15.

I ordered two bathroom lights, they canceled one stating the manufacturer discontinued. But the entire promotional discount of 24 dollars was revoked. The other light is now in China and was ordered on the 8/1/2015 and it is 8/16/2014 and it is still in China per the tracking number. It said in stock when I ordered. The light that was canceled was 198 and they returned 174 to my credit card. I will be calling the BBB tomorrow.

I ordered a bathroom vanity. It was delivered and aside from the mold and dank smell from the box, seemed like everything was fine. So I unpacked the behemoth vanity, dragged it into the house (curbside delivery, but FREE!) and then when I placed the top on the vanity, ta-da! It was warped and one side was off by at least an inch and a half. So I reached out to Homeclick and was given the option, $200 or a new top with a month wait. Went with the new top. Anyone want to guess how that worked out?

I ordered this chest of drawers, and it arrived in a very timely fashion. However, when I took it out of the box, there were more defects than I can list here. The most dramatic one can be seen in the photo. I emailed Homeclick and got an almost immediate response. But from there, it went south. I was assured -- at least three times that they had issued a refund. Because I paid through Amazon Payments, they were able to tell immediately whether the refund has been issued. I had not. So I called Amazon, and they told me they would take it from here. This morning, I got an email from Amazon that they had contacted the merchant, and the merchant says the refund has been issued. Again. Amazon can find no record that they have issued a refund. So now I'm waiting for AP to resolve it. Again.

We purchased an item from this company and received news days later of a one month delay for shipment. I called several times before the item was to be shipped out to confirm dates and no one from the company could verify anything nor were they willing to verify w/ the manufacturer if we were on schedule, even up to a few days prior to due date. Then I received a call that I had to be present to accept delivery and if I did not sign for it I removed any and all liability from the company and basically accepted a defective item for $800. The delivery window was 6 hours and no one could narrow it down so I could coordinate my schedule to be there. Customer service and the managerial staff at Homeclick were dismissive, did not seem to have any concern that they never notified me of a signature required or if I couldn't sign I assume all liability, and they had a month to do it.

I ordered this product on 06/05 for an installation on 06/22. The order was due to ship 06/09. I kept checking the shipping the week of 06/09, and it showed as on time and at FedEx. The week before our installation I check back in, and it's STILL showing as a "Label Created" status with FedEx. I call FedEx to see why...and it turns out that the manufacturer had only printed a shipping label at their own facility, and the stool had never made it to FedEx! I call Homeclick to continue my research, and I learn that someone broke the stool while packaging it.

I ordered a shower door that was displayed with hinges and door handles. There was nothing stated that the door would come without hinges or door handles. This shower door requires special hinges and handles. When I contacted HomeClick support, I was told that the hinges and handles were under Options and I should have known to order them. I asked what the two hinges and two handles would cost and I was told that they would cost $204.40 plus shipping. That is almost 25% of what the door cost. I would never have ordered this door if I knew that the total cost was over $1000.

Homeclick emailed me a week after I placed the order, saying that the shipment would be late. I scheduled 3 delivery appointments with UPS, nobody showed up. Over a month later, my table still has not arrived. And just found out today it was lost. Nikki from Homeclick was supposedly the one in charge of my package and account, she never could find the time to call me back or answer the phone call. Every single time I called, I was put on hold for her for 20 minutes, then she would end up hanging up on me. DO NOT ORDER FROM THIS WEBSITE! I sure will not.

Ordered a bathroom vanity on 1/30/2015. Homeclick billed me for it on 2/2/2015 and sent email stating that the vanity would be sent out on or before 2/20/2015. On 2/12/2015 I just happened to look up other sellers just in case there would be an issue and when Homeclick site came up with a discontinued tag on said vanity... so I called on a status update on merchandise that I PAID for 10 days ago, their rep at the 1-800# told me that I would be getting a refund on the vanity and had to wait on that refund before I could purchase somewhere else. Thoroughly disgusted and disappointed. Would have never known if I had not called on status update!

I ordered several items that were well priced. A week after placing the order I received a delay notification on one item. Two weeks after placing the order I received a refund notification for $88. None of the items I purchased matched that amount. I called and found that the two items I really wanted weren't available (not sure where they came up with the refund amount). I cancelled the whole order. Waste of two weeks thinking I had gotten a good deal.

We ordered a Curio Cabinet from Homeclick. It was poorly constructed. The parts did not fit together properly and the tempered glass exploded in our hands without warning. When I called customer service, I was advised I must email my concerns with pictures, which I did. This was done within a week of receiving the product. I since have called four times and sent 5 e-mails to which not one response. On the last phone call, I was advised I would receive either an e-mail or phone call regarding my product by the end of the day. Still no response. This is the first company I have ever written a poor review for. When a company doesn't even respond, there is a serious problem. I strongly recommend not doing business with Homeclick!!!

First off, they said next-day delivery and it took two weeks. Received a damaged table and a server with one door cracked all the way through. I watched the delivery driver drop some of my furniture from the top of his box truck all the way to the pavement, about 12 feet. I called the very next day after I unpacked everything to tell them what happened. Spoke to Frank ** and he said no problem they'll send new stuff, I just had to send him pictures.

I placed an order for a table and chairs on 12/12/14. The status on the website was that the item was expected to ship on 12/16. When I had not received an email with tracking information by 12/20, I sent an email inquiry which went unanswered. I tried to call on Saturday 12/20 only to get the message that there were no business hours on weekends. I called customer service first thing on 12/22 and was told I would receive an email of the status, which also never came.

Coffee Table - Ordered this item on November 12th and was informed by an email that the shipment has been delayed until Dec. 19th. I was ok with it... Today is Dec. 22nd and after numerous calls since Dec. 19th I still don't have an answer... They lied and told me that the item was being prepared for shipment. No emails nor phone calls providing the status. Customer service agents are either ill-trained or simply don't care... Last time I ordered something from this place.

I called Homeclick on 12/10/2014 to order a sideboard to match my dining set. I explained that I needed it in a specific date range and that if it could not happen by then, I'd look elsewhere. The person assured me that two weeks would be plenty of time to get it to me, and that I would be hearing from the shipping company almost immediately to schedule the delivery. When that did not happen, I spent the next nine days talking to five different people at the company, each of whom assured me it would arrive on time, especially after me trying to cancel the order altogether, which they assured me was not possible.

I ordered a couch on October 30, my payment was processed. The original delivery date was supposed to be in mid November. I then get an email stating that the delivery date got pushed back to on or before December 15. Today is December 17, still no couch! Every time I call customer service they have no idea when I'll be receiving my couch, no tracking number....NOTHING! I haven't had a couch in my living room since hurricane sandy, I've been so looking forward to having a living room again....where the ** is my couch I paid for?????????? Every time I call they tell me they'll email me with info or call me back the same day and I get nothing, this is ridiculous!!!!

5 weeks overdue and I called to be advised the item is going through another dealer who gets the item from OVERSEAS. No due day yet. This was my 2nd call. Homeclick seems to dropship the product, so you don't know when you will get it. Or where it comes from.

Ordered a glass table as a Christmas present for my daughter 2 weeks ago. It was delivered fast, but broken. I called and sent pictures as told. Then they assured me I would be getting a series of emails as to when the next one would come and what to do with the old one. I never got one email. I called two more times and spoke with 2 different reps, still got the run around. No refund of 376.94 and unable to purchase another present since my funds are tied up in this. This company is terrible, no respect for customers will hold on to your money. I am going to have to take further steps and fight to get my money back. I did not do anything to deserve this whatsoever. They need to be shut down. It's a bad business for sure. The worst experience I've had in something like this. Yea, Merry Christmas to you too HomeClick.

Ordered a Kohler tub. Got an email saying it would ship late. Finally arrived in very poor conditions, we didn't accept the delivery. Truck driver was rude and couldn't even articulate. Bad experience with Homeclick, requested a full refund.

Learned only AFTER placing the order that the order would be submitted to the manufacturer for fulfillment... and would take 14 days. On day 14, I had to contact them (4 times) only to find out that the manufacturer had back ordered the item. I got the impression that they felt they were absolved from any responsibility (even though they had my money), since they forwarded the order to another entity for fulfillment. After numerous calls, and memos on their website, I finally cancelled the order and ordered it for the same price from another vendor for delivery in 5 days. In their defense, they offered me a gift certificate, but I refused. I do not trust them. NEVER AGAIN.

Ordered sofas from Homeclick 3 weeks ago. Guaranteed delivery by the 24th of November. Surprise, surprise---- no sofas as of the 25th of November! After repeated phone calls, I was told the sofas were discontinued (they aren't). Yet, they did not call to tell me this. Oh, and they processed my credit card on Nov 1 and have not refunded me the money yet. Calling the credit card company now. Do NOT ever, ever, ever, order anything from Homeclick. Check the reviews and reseller reviews--- this store has done this frequently. They take your money and never send the item and don't follow up. Just Say No to Homeclick.

On 11/4/14, I paid for a toilet seat from my pay pal account $53.94. A week later, I called the company, asked about my item. I was then told none in stock. I asked for a refund and was told it would be put back in my pay pal account. That was five days ago and STILL not there!

This was my first experience with Homeclick. I found a mattress topper I was looking for on their website at a lower price and supposedly in stock. I placed the order and was notified it would ship from their facility in 10 days -- excessively long compared to other online companies turnaround time. I sent an email asking for clarification and if I could expedite the shipment. I called customer support and was told that they could not expedite shipment. After waiting all this time, I got an email today saying they would credit my account - NO EXPLANATION ON WHY THEY DID NOT FILL THIS ORDER!! I WOULD NOT DEAL WITH THIS COMPANY AGAIN.

Placed an order for a Schwinn Hinge Folding Bike on 09/21 through Homeclick's online ordering system. Order confirmation indicates that item purchased will be shipped on or before 10/13. Already alarming to me why it takes that long for the order to get shipped. Anyway, I waited patiently for 10/13 to get some updates on shipping, but by day's end, no details on shipping was made available on Homeclick's online order tracking. I immediately sent an inquiry to Homeclick (10/13) to get some updates on shipping. I received a response 10/14 saying that they are still working with manufacturer to get updates on my order. 10/16 and still no words from them so I sent a follow up early morning and another late in the evening that day to get some updates. Homeclick responded only on 10/17 morning saying that they are again working with manufacturer to get updates on my order and will get back to me before the end of day. It is difficult to imagine why they could not get an update on my order that I placed 26 days ago. No words from Homeclick until the end of day.