eBay Reviews

We listed a shirt on eBay. Member ** bid and won. We saw holes in the shirt, told **, and issued a full refund. The buyer sent threats of extortion and reporting us to eBay, plus leaving negative feedback. It is very obvious that we are trying to be honorable, and eBay will not remove the negative feedback, even though it is only the sellers who pay fees. eBay is a lousy company for treating us like this.

Your site is extremely senior-unfriendly. I ordered a Christmas present and put the address of where it was to go. Then it asked for a PayPal enrollment that I did with my name. However over and over and over it kept putting the name of the recipient of the gift as the PayPal account, and there seems no way to change the account to my name. I would suggest on your website you separate the address of the recipient from the person's account paying the bill. I missed sending my Christmas gift.

I received threats from a bidder after I pressed her to pay for her merchandise. She threatened to "make it her mission to ruin my eBay business" by leaving me negative feedback if I filed a non-paying bidder alert. I filed the claim to be paid and she left me back feedback right away. Since the threats were through the eBay email system, I contacted them and pointed out this was feedback extortion. They not only said she can do it, they issued two strikes against me because I wasn't nice about it. They said she didn't threaten me. I said she warned me if I didn't just forget about the sale she would call me fraudulent and a liar and that I was charging too much for shipping. I charge exactly what it costs and even reveal it on the click and ship so that my bidders know it.

Ms. ** sold me a bracelet on eBay. I noticed it had a chip in it and sent her digital photos of the chip. She then agreed over e-mail to accept a return and provide a refund. Once she received the bracelet, she informed me she would not provide a refund. She offered to send back the bracelet, which I accepted but she then did nothing. As a result, Ms. ** cheated me of $145.

I sold a dashboard from a 1966 Chevelle for $212.00. Buyer decided the item was no good. I told him to return for full refund; he agreed and never did. PayPal refunded $180.00 to him and closed the file. I never agreed to this and had no other option. Several attempts to contact them and I got nothing but an automated response stating case settled.

I made a bid for a set of antlers on eBay. The seller sent the wrong set to me a week after payment was made. I lodged dispute through eBay and Paypal (the buying agency who deals with eBay purchase payments). The seller admitted he made a mistake and refused to send the correct set before I returned the wrong set. All that eBay and Paypal referred to was that I would have to return the incorrect set at my own cost before they would proceed to get the new set to me. There is absolutely no protection for the innocent buyer who pays in good faith. Oh, they say, you will get your money back but you first have to return the goods at your cost. That, I think, is despicable. The seller sent an inferior quality item and admitted it only because I noticed it. He thought he would get away with it. I hate eBay and will never do business over that site. They do not care about the true protection of innocent buyers.

eBay have a program called "eBay bucks." I made a $3000+ purchase and earned $66.70 that could be spent in January 2010. Yesterday, 12/10, my credit disappeared. To make a long story short, I've spent several hours on the phone and internet, trying to get this resolved. The customer service is horrible and rude, and they are liars! Oh my gosh, I couldn't believe what service they dished out. I tried calling their corporate office. It's the same thing; no one knows anything. They're thieves.

I had a simple request - an itemized statement of what the charge was at eBay. I simply wanted to see what eBay was charging me. But no, that was not possible; and the more I searched the website, the more frustrated I became. I sent an email to a man called Bill Cobb, supposedly the president of eBay. I am done with eBay.

I sold a netbook on eBay. I listed in my auction "No Returns." The netbook was new in a sealed box from the manufacturer. The buyer said the netbook didn't work and asked for his money back and filed a complaint at eBay's Resolution Center. eBay ruled that I had to accept the buyer's return because the item was not as described. eBay is trying to force me to refund not only the purchase price but all shipping charges and eBay won't even refund my listing fees or the sales fee. I asked them for their address so that I can have an attorney talk to their legal dept. They sent me an email telling me that they will not communicate with me and that my attorney will know how to contact them.

I have unfairly been given two non-payment strikes. In both cases, the complainer has been paid in a timely manner. As a result of these unwarranted strikes against me, I am no longer allowed to bid on eBay. Please look at my seller comments, and you will see that I am a prompt payer and an excellent customer. Please remove these unpaid strikes, as they are unfair. Thank you in advance for helping me.

On October 29, 2009, I listed a Cricut die cut system and several of the accessories that can be purchased separately on eBay with a reserve price of $499.00. The item was purchased on November 4, 2009 by a person that must be a scammer. The item was in excellent condition, as I had only used it twice. The brand-new purchase price of these items being sold was around $1000, and I was selling them for half. The buyer paid for the item at the end of the auction, but she did not purchase insurance. I proceeded in boxing the items up in their original box. My husband helped me in this process. He then took the package to the post office, and item left me in excellent and perfect condition. On November 16, 2009, I received an email through eBay messages that the buyer had a complaint that the item was not as described and that there were items missing. I wrote back through eBay messages that all parts were in the box when shipped and that insurance was not purchased.

I've been an eBay member since 2002. I just recently got suspended from eBay for what they say, "linked to a suspended user" which is totally ridiculous and isn't true. But that's not even what I want to write about. Now my account was suspended so I shipped out some of my last orders from eBay. A week later, I got a phone call from one of my customers who bought a Sony NP-F970 battery for $70 and he told me "PayPal refunded me my money." Being an honest person as he was, he gave me his credit card and paid for the battery as he had already received it.

Recently, and often in many years, I would be typing letters and words up on the eBay auction format screen and the letters size would change to smaller. Sometimes, a back spacing motion would take place and erase quickly what I had typed up and auction listing description. When I could complete a listing and enter it into the system, the next finalizing page wouldn't allow me to move further. And when I would click on moving back to the first original type-up page trying to get it to go through again, my description would be found erased. Other times, just as I am clicking on finalizing the action to log my item on eBay auction site, my Verizon connection ends and only as I'm doing the finalizing of putting items up on eBay is the only time it happens. Recently both Verizon was cutting my internet off and eBay has been erasing a lot of my other works. So, I have to try to copy my descriptions before they are erased by these strange occurrences.

I was selling a nice pair of diamond earrings and a gold necklace on eBay. A buyer was showing interest, and I received an email from eBay saying that my items have been sold. So, I went through the steps and sent the items out to Europe. I waited a few days and never received a payment, so I contacted eBay and apparently, the emails I received were fraudulent and fabricated from an unknown source.

I ordered a magazine. It was ruined when it arrived due to it not being protected. It was just in a paper-thin envelope. I emailed eBay a few times about this to get my money back. First, they said they could help. Now, I'm being ignored. I paid $17.01 USD for it. That's $9.98 in United Kingdom dollars. I paid the $17.01. I have proof of everything I'm telling you. I got a copy from my PayPal account of the proof of everything. I even have the ruined magazine. All I wanted is my refund. I have proof. They shouldn't be so ignorant to me. eBay is the main source to go to for damaged items.

I have had problems with eBay allowing unethical business practices and then removing negative ratings (that were respectful but critical) from some of their "selected sellers." I'm still battling with sellers to get correct merchandise while eBay makes sure they don't get truthful ratings and sell more so eBay does not lose their cut. It's a conflict of interest for their top sellers to have negative feedback that may cut eBay's commission.

I, unfortunately, bid on crock pot that has shown up on a recall list. The seller withdrew the offer when I questioned whether it had been repaired and refused to discuss with me. I want to report this to the proper government authorities. I believe eBay should be taking care of these things and the sellers should be held responsible.

eBay once was a fun place to buy and sell merchandise. Now, I have spent hours (and I'm serious, days!) trying to get eBay to listen to us as the sellers. They freely refund money from our bank account to give to fraudulent buyers. I am seriously starting to think eBay is on-board the scams. eBay blames PayPal and PayPal blames eBay. But how many of us are completely aware that they are the same company. How stupid do they think we are? Buyers scamming purchases receiving genuine designer names and then sending the seller back a fake. Not only are they getting the genuine goods but get them for free. There is no way I believe that eBay and PayPal are not in on these scams. Sellers who have fraud committed against them or non-paying bidders cannot leave feedback but the scammer can, in black and white, post slander and lies. And eBay does nothing about it. They should be sued for slander since they are allowing these to stay on their website.

Buyer purchased eBay auction item on Aug. 06, 2009, paid on Aug. 06, 2009 with credit card processed through PayPal. Item was shipped on Aug. 07, 2009, UPS Tracking # **. Item was received by the buyer on Aug. 07, 2009. On Aug. 14, 2009, buyer sent message trough eBay messaging system indicating they we not happy with cosmetic appearance of used item and wanted a replacement. I agreed to replace item upon return of original item as indicated by auction, eBay and PayPal policies. Buyer demanded for item to be returned at my cost. I reminded buyer of return procedures per auction, eBay and PayPal policies. Buyer threatened to post potentially damaging negative feedback on eBay if their demands were not met. I once again asked the buyer to return item for replacement.

Even though buyers and bidders do not pay, eBay still lets them buy! If they have new eBay IDs with little or no feedback, beware! All they have to do is create a new eBay ID after they get a couple of non-pay strikes. If the commits have been removed by eBay in the commits section at the green feedback dot (like ** ID), they are non-payers! Remember: You cannot leave negative feedback for an eBay buyer or bidder now! Remember, even though a bidder may have non-pay strikes, you as a seller can't see them! Even if they are a worthless eBay member, eBay will do nothing! You, as a seller, will have to wait up to 2 weeks to get your listing and final fees returned.

Ebay has still not followed their own policies on feedback. The seller says in the feedback that eBay was contacted by buyer and was told I was trying to make them pay twice, when they had not paid at all. They finally paid 3 weeks later for one item but not the second.

Almost two years ago eBay stopped allowing sellers to provide feedback on buyers. This practice has left me and many others I know with suspended accounts. In addition, there has been nothing provided in writing as to the reason for suspension. This is plain and simple restraint of trade. Who is going to be brave enough to file a civil or criminal suit against eBay? Why has the department of consumer affairs not prosecuted this unlawful practice? Please send out warnings to all eBay sellers as to their vulnerability to such action. Again, the powerful and rich bend the rules and no one says, “Boo.” If there is anything else I can do, please let me know.

Beware of eBay's newest ploy! It says 5 free listings every 30 days! What they don't tell you right upfront is after the auction closes, you may have to pay 8.75% or $20.00 for each and every auction that closes! Here is an email I received from eBay's Sam ** of customer support: I am sorry that you feel that the fees charged on eBay are too high. I have checked your account, I see that these items were one of your first 5 auction items you can list for no insertion fee at all where you are charged a final value fee that is 8.75% on the selling price or $20 whichever is less.

The company is called Orthodontic Appliance Company (OAC) and can be found on the web under several names. This guy's name is Terry Burnam (president), works out of his garage I think. I paid for the item and I never heard from him again. I called him and he said he will refund, but he did nothing. I had to contact PayPal to get involved. I never had to do this with any seller on eBay. Another one man shop on the internet.

I opened up an eBay account a couple of months ago to start selling a lot of my old stuff in my house. After about a month of selling, I got an email stating my account had been suspended due to shill bidding. Not understanding, I logged on to my account, to be confronted with a shill bidding tutorial that I had to take, then wait out a 2-week period of a blocked account. After taking the tutorial, I realized that strangely enough, you cannot let friends or family bid on your items. Yet eBay gives you a link for Facebook to show your "friends" what items you have for sale, so undoubtedly, I had a friend that bid on my things from their account. After telling my friend about this, after having won those bids, we just decided that I keep my items, give him back the money, and do it by not "violating policy." So I did and started selling once my account was reinstated.

According the listing by Shailesh **, I purchased a pair of acoustimass double cube speakers for $95.00, plus $4.00 insurance. However, I only received one. I notified the seller requesting him/her to send the other one. The seller denied request and stated I bid for only one speaker and was a misunderstanding on my part. At the bottom of the ad, it states that you are bidding on a pair of double cube speakers. I kept the actual listing that states I won. I contacted the seller on several occasions in which I demanded a refund due to the seller's refusal to honor the bid of a pair. I also contacted eBay and they of course would not do anything and would not allow me to place any feedback on this seller.

Being a seller on eBay since 1999, I am outraged at the new policy eBay/PayPal has incorporated to the detriment of all sellers on eBay. Sellers have no recourse against fraud and buyer damaging goods and/or asking for refund, and eBay grants them a total refund after they have damaged seller's merchandise. Only the buyer can leave feedback. Seller can't leave negative feedback, even when buyer is at fault. I sent a buyer my brand-new (undamaged) purse. Buyer received purse and claimed purse had 1 minor spot on one side and 1 major flaw on the other side. The major flaw was an 8" slice/cut on purse. The purse had neither one when I sent to buyer. Buyer asked for refund, which I refused. Buyer filed a claim with PayPal for refund. PayPal investigated (1 day) and refunded buyer her total amount paid to me of $79.95.

I purchased a new treadmill from their eBay site. On arrival on 30/6/09, it was faulty and not in working order. I contacted them immediately and they said they would order me a new motor and send it. I am still waiting nearly four months and keep asking for my entitled refund with no avail.

I purchased a cellphone on eBay and they sent me a non-working phone twice and one bad battery. Now, they are ignoring my request for refund and I have to send the phone back and pay for return mail.

I am extremely concerned about eBay's new Preferred Seller policies. It places big medallions next to certain sellers search results and has added a box alongside the search results that pops up and lures people to a Preferred Sellers only area. EBay is supposed to maintain a neutral position when it comes to competition between Sellers. The feedback system has worked for the most part, except that Sellers are no longer allowed to issue any feedback other than 'positive’. Then the star-rating system was instituted giving Buyers even more choices to make regarding several categories of service, totally arbitrary opinion. EBay has created a scenario where the message is not simply "Buy from these Preferred Sellers," but in the reverse, "Don't buy from these other folks who also have items for sale on these pages."

I bid on eBay Item # 220476200134 Apple iBook G4 laptop from jaler11 and won the bid on 9/11/09 in the amount of $228.62 with shipping $13.95 and insurance $4.70, which I paid for with a postal money order on 9/12/09 by sending it to her. Janice ** listed the item as mint condition and that it had Microsoft 2004 Student Edition Package. I received it on 9/21/09 and was shocked to find that she had thrown the laptop into a box with no padding or securing it in any way to prevent damage. And upon receipt, I found it to be filthy and to have no Microsoft software installed and no disks to install it. The mint condition was less than described: deep scratches on the bottom; significant scratches on the top lid; and the screen when turned on had damage, a two inch long and a half-inch wide whitish area that had a half inch area coming off the longer area.

I am the winner of an eBay auction for an item which is a property. As per title search and telephone conversation with the clerk of the court, this property belongs to Washington Mutual Bank Jacksonville, and not the seller (Best Buy Properties). This seller asked me to send her a bank wire of $3,155 to settle payment. She acknowledged receipt of my payment and sent me a Purchase & Sales Contract. But the problem is in the ownership. The seller does not own this property. How can she dare sell it to me?

They continue billing my bank account for $19.99 every month for being a seller when I am not a seller. They are not allowing me to close my account and keep pushing off permission to close the account every month. They're a bigtime scammer. They won't return my money. They keep running me in circles. They are stealing my money, and we need it for food, not to line their pockets.

I recently opened an eBay store, specializing in designer-type fragrance oils. These are designer-type fragrance oil, with no alcohol, used by thousands of consumer, who are allergic to alcohol used in traditional perfumes and colognes. There is a case law, as well as court decisions, regarding the ability of perfume manufacturers to copyright a fragrance or scent and the types of disclaimers that are required to be utilized when selling designer impostor scents. Additionally, eBay has its own trademark violation policy. I recently received an email advising that my eBay account had been suspended because of trademark violation for wording in my eBay listing similar to - Name of the fragrance - (L) type* - 1/3oz body oil - and the disclaimer - similar to type* oils are not the originals and have no connection to any perfume or cologne manufacturer.

I have been selling on eBay for several years and within the last few years, eBay has taken away a seller’s right to leave negative feedback. Since then I have had customers want complete refunds while keeping the item in exchange for positive feedback. Recently, I've had a customer contact me through my personal email wanting more money while keeping the item. I've searched eBay’s website and there are no ways to complain or report this kind of conduct.

As a Seller on eBay since its inception (I sell old things and all Cannons), I have received negative feedback for directing an item to be sent where eBay instructed me to. The Buyer who was new just decided it should be sent to an unregistered address after it was sent! How ridiculous is that? Not surprisingly, eBay doesn't want to remove the negative feedback. Why, I don't have any idea. It is a cut and dried decision. Also they do not allow you to contact them via telephone. When you try to leave them your number, they never return your call. In addition, they purchased PayPal and hold a monopoly to do whatever they want. This is unfair. What government agency allowed this buyout and didn't see a conflict of interest to consumers?! They are becoming too large and taking advantage of Buyers and Sellers alike for the bottom dollar. It is time to investigate their business dealings. We should not allow this giant to get bigger. We will all regret it in the end.

I've been buying from eBay for 5 years now. Sometimes I bought a gold necklace, which is fake and was advertised in eBay as solid 9 carat and I bought a Ralph Polo t-shirt (not authentic). Then I started to sell just recently, July 2009, Nike (real ones shoes). Selling decently in eBay and paying seller's fee regularly, suddenly eBay just blocked my account saying eBay policy violation. I tried contacting their Trust Team asking what did I violate, but their explanation is too vague. They told me that they can't even double check each seller as they don't have enough staff to check each complaints as they are receiving thousands of complaints each day.

I bought a "new" cell phone from them on eBay and it didn't work. I exchanged it for another "new" phone from them. Phone #2 didn't work, so I exchanged it for phone #3. Phone #3 didn't work. I paid them more money for another type of cell phone which was never sent. I use this phone as my "virtual office" phone. I could not afford this type of situation as it resulted in lost sales. I went to AT&T and bought a new phone which works fine.

I recently tried to sell a PDA with TomTom software which I bought back in 2005. My problem was that the next morning, I got an email from eBay saying TomTom had removed the listing stating that it's an illegal software. I contacted eBay who said I had to contact TomTom, who then said their company policy states they will not reverse their decision. They went on to state that future listing should show the serial number in the photo. This is fine after the event but now, my profile shows that I tried to sell copyrighted software after years of perfect feedback. Nobody has since asked me to show the serial number. I'm not bothered about the listing itself, but I shouldn't be branded a software thief unless they can prove otherwise.

I bought a truck on eBay from this business. They described the truck as in perfect mechanical condition. When I came to pick it up, the truck was not as described. In the first week, I had to put over $6000 to fix major mechanical problems. They refused to pay for it. They offered to buy it back from me, but I had already paid the tax on this vehicle. They didn't want to pay for that difference.

I have been a member of eBay for almost 7 years and also a member of PayPal for about the same, and had no problems with PayPal until recently. I recently sold items on eBay and because I sold a lot and my account activity was unusual for me and a couple of claims had been issued by buyers for goods not received, PayPal limited my account. After I had given all the delivery details and tracking numbers for the claims, I contacted PayPal by phone. They told me that I would need to supply proof of postage for items I had sent, which I did. I received an email from PayPal the next day saying that my account is to be closed and we will be parting ways. Again, I called PayPal asking what was going on with my account and the reason they gave me is that I am a high risk seller. I have almost 800 positive feedback at 100%, so how can I be a high risk seller? If I can not supply the goods or are damaged, not working etc., I would give a refund, no questions asked, which is what a good seller does!

I bought this item on eBay 21 days ago. I quickly realized that the seller is nothing but a thief. After I paid for the item, I kept contacting him. He never answered. I sent an email to eBay asking them to help. They got back to me asking to wait for 2 days. I waited for more than 2 days and then I got another email from eBay asking me to wait 5 days. It has been now 9 days and nothing. I contacted them 24 hours ago and they still did not answer me at all. It seems that they don't care. It is only $47 but I am pretty upset at eBay's deceiving services more than being stolen by a fake seller. We need to stop this eBay monopoly and find another honest website.

I sold a bottle of cologne that I bought from Belk's department store on eBay. A customer bought the product. She then contacted me saying the product was not as advertised and wanted full refund. She would not send the item back until I refunded the money. I would not refund unless the item was returned. She has now left negative feedback, which lowered my 100% rating. eBay bases their fees on feedback scores. So now I don't have a 100% rating. The product was exactly as described, bought from Belk's, not as the buyer described as being fake. Now I am stuck with less than 100% feedback for selling to a malicious buyer. I will now have higher fees on my account and lower placement of items for sale due to the negative feedback from one person. eBay offers you no way to dispute the feedback or remove it even if you can prove that the item was exactly what was shipped to the buyer. This gives eBay a way to charge higher fees to sellers, which is wrong.

I bought a boat outdrive on eBay and paid via wire transfer as requested. I paid for shipping and insurance about four months ago. I still don't have the outdrive until now. I was told it went to Canada and then will be shipped back to them. They said that they're still waiting for the shipping company and that was three weeks ago.

eBay has suspended my account because of my daughter's actions, at least, that is what I think. They won't disclose why my account was suspended. I have been a member of eBay for nine years, made quite a few purchases and over 300 sales with only one negative feedback. I think eBay is run by a bunch of robots. I am being accused of doing something on eBay which I am totally unaware as they won't tell me except that I am connected with another person's account. This person is my daughter who failed to pay for some items she bid on, at least, that is what I think. We share the same address although I have not lived there for more than three years. She is in Australia and I live in Malaysia. At least, that is what I am assuming as they won't tell me what I have done. Although in the last three years, I only used eBay once.

I purchased an item from an eBay merchant. Well, I’m not the best at computers, so I tried to pay them but I could not get in. So, I tried numerous times. Finally the merchant told eBay that I was not paying, so I received a strike. I got locked out from buying from eBay. I got in contact with eBay and they gave me the runaround. For one there is a log that was in their system, but they did not agree when I told them. Second, I did do what they wanted me to do, but I am still locked out. And after all they want the same information they wanted before. I just had enough and would not comply since it seemed to go on deaf ears - it was and I still got a runaround.

I sold an ornament to a buyer on eBay that was in pristine condition. He asked for a refund and said it smelled of smoke. I told him fine and to send back the ornament and I'll refund the bid. That wasn't good enough. The buyer wanted me to reimburse him the postage for sending the ornament to him and for the return postage too, even though the auction stated shipping costs are the responsibility of the buyer. I refused. The very same day, the buyer reported me to PayPal "item not as described." PayPal didn't notify of me of this claim. I found out by going to my account, which is now in the red to the tune of $65 and some odd dollars. And the buyer hasn't returned the ornament, holding me hostage.

I have been an eBay seller for over 5 years, and depending on the vicissitudes of the feedback system, I have maintained a 99%-100% positive feedback rating on over 5000 transactions. Despite my long history of successful transactions and satisfied customers, eBay's "Trust & Safety" department removed all my listings (over 400) on four separate occasions and removed/erased my entire eBay store once, due to fact and judgment errors made by an anonymous investigator on their staff. On each occasion, this was done without any warning or inquiry. I was completely blindsided as years of work, suddenly disappeared!

There is an eBay auction that I won and they didn't accept Paypal, so I mailed them a check. They sent the item first class mail for $1.22, but charged me $3.95 to send it first class mail. I failed to get it insured and there is no tracking number. I am not even covered by Paypal. It is the honesty of the eBay seller and the post office employees who handle mail everyday that is the suspect. While I have never before lost a package or piece of mail, I will be disappointed. When I contacted the PO, they had me go online and fill out a mail theft complaint form and it reads like this is mail fraud. Scary!

Terrible consumer protection for sellers! I have made numerous attempts to resolve this when a buyer used fraudulent information to "buy" my cell phone. It was an expensive item. EBay is of no help. I would like an email reply.

I found a car on eBay. I was interested. After two weeks, I contacted the seller and accepted to pay what he asked for. He requested to send the money through Western Union. At the beginning, he said to send half of the money, and when I inspect the car, then pay the other half. Then he requested the full amount to send the car, so I did. After two days, he said that he found another buyer who offers $8,000, and because he needed extra money to send the car, I should send him $2,000 which I refused because that was not the deal, and he said that I should tell eBay to return the money. Now eBay said that they are not responsible and that I have to contact the person because they do not recognize him as part of eBay. I found the car when I entered to eBay. I don't understand and I want my hard-earned money back.

I can’t cancel and have been charged $10 per month for the last four years. My email provider went out of business and my computer, with my username crashed, all within days. Since I left the job where I used eBay, I didn’t need the service of eBay or PayPal so I tried to cancel. The instructions said I needed my username. I didn’t have it. It said they would email it; they couldn’t because of the company closing. eBay provides no customer service telephone number that I could find. I sent emails to the fraud division and never got an answer. As far as I’m concerned, they've been stealing from me every month. Finally, I canceled the credit card, and today, I get a call from a collection agency!

I recently sold a lot of broken video game systems, stating they were sold "As Is" with "missing pieces". Well, I guess, they were missing too many pieces for the buyer. And instead of communicating with me, he filed a complaint for a full refund, and then left negative feedback before we even got anywhere with the claim. I have been in contact with eBay to remove this feedback as I feel it was not justified. I have yet to hear from them. This buyer has done this exact situation to other people as well. Why has eBay turned into this breeding ground for bad people? I have been a seller on eBay since 2001, and it never used to be like this. Now, sellers cannot leave negative feedback and the fees are getting outrageous, not to mention all of the other problems. I am off to find an alternative. I am now done with eBay. They are going to lose a member that was with them from the beginning, not that it matters to anyone there anymore.

I purchased several items from an eBay seller whose name is not given, not even on the return package. When I checked with the USPS, that address does not exist. I received the package today from my mail carrier and he told me that the flat rate priority envelope was missing the contents, so he is my witness. He gave me the name and number of the postmaster Cary ** (**), and she was no help to me at all and was very rude. I then went to my local post office in Streamwood, IL and they told me to contact Consumer Affairs. I called but no one returned my call yet. I filed a dispute with PayPal and explained to them everything but they don't seem to get "too involved" with matters like this, although they should because there is buyer protection.

I went to eBay and bought two parts for telescope. The seller asked for money to send the package via priority mail, but never gave me a tracking number and the items never arrived. The seller doesn’t answer my mails and doesn’t want to give a refund.

I recently bought several coins from a seller on eBay. I carefully looked at the shipping and insurance requirements: shipping was free, and shipping insurance was optional. When I went to pay, the total for the coins was $23, but the insurance was $431! Then I contacted eBay through their webmail and by phone and spoke to a supervisor. He reviewed the seller's demands and agreed that the seller was involved in a scam. So what did eBay do? Nothing. The seller is still in business and still ripping off buyers - and eBay is still collecting their cut. Your most effective form of complaint is through the Federal Trade Commission. If they get enough complaints, they will prosecute eBay. Call the FTC's consumer response.

I purchased two pricers on eBay on May 12, 2009 and was scammed by a seller. I was told by the seller to send payment, which I did in the form of a money order. According to the money order company, the money order was cashed. However, it was not until at least a week later that I was sent a short message stating "shipping today" with absolutely no shipping information. According to the item page, the item was to arrive within six days of shipping, but no item arrived.

I put on auction a $50 cash card from Exxon on eBay. The card was purchased from Office Depot to give to one of my family members. It turns out the Exxon gas stations had moved out of the Arkansas region so I had no use for the card. There was a final and winning bid of $50.05. The buyer promptly paid through PayPal. I shipped the item via certified mail. This was in August of 2008. In October, I received an email from eBay and PayPal stating the buyer had used his American Express Card to deposit the cash into the PayPal account and now he had file a credit card dispute stating the item was not what he thought it was. I said, "Okay, fine. I would like my item back. If they could please return the cash card and I will return the funds." I followed the procedures from PayPal to file a dispute so PayPal can act as a mediator.

I ordered a part for my motorcycle. Ten days and three ignored e-mails later, the seller sent me an e-mail complaining about my negative feedback. No answer to my questions. Now here I am 22 days later, still no communication. He had my payment on the first day (05/25/09) so he can now commit fraud while I sit here waiting for the inane PayPal process to proceed. This will be my last eBay purchase. EBay and the responsible sellers out there will suffer for this. Results include stress, frustration, and I can't buy part somewhere else till the Paypal process concludes 5 days from now.

I purchased a piece of furniture from Germany through eBay. I asked for tracking information and the German seller eventually sent me a DHL tracking number that only showed that the package left Germany. After nearly 2 months, I asked about the whereabouts of the package. German seller reported that DHL delivered the package to the wrong continent (instead of the United States)! German seller ceased communication, but DHL investigation reports that the package was lost. DHL said that they are awaiting a response from seller, but the seller has failed to respond to DHL. eBay was no help. I reported this a day or two after the 60 days time limit, so eBay ignored me. I wasn't even allowed to leave feedback because of the random time limit. I never received the item and I lost money.

eBay refuses to take down auctions when presented with evidence that they themselves agree proves an item is being sold under false pretenses. By way of example, item 200350514865 is not an RTS lll, let alone a Rare Gold Model. It's an RTS l with a poor gold paint job; it even has Yashica on the base plate! eBay when shown an RTS lll agreed this as not one. And when shown a genuine gold model RTS l, they agreed this was not one of those either, yet let the sale stand.

I sold an item on eBay and the buyer promptly paid me for it via PayPal. I shipped the item, and eBay/PayPal put a hold on the money for 21 days. They have given me no reason for imposing this hold in the first place, but insist that 24 hours after the buyer leaves positive feedback they will release the money to me. They also said I had a second option of showing the delivery status of the package. After waiting an exceptional amount of time and having to call a second time and speak to a supervisor, I provided the PayPal customer service line with the dates of the end of auction, payment to me, and shipping again. I have all of the appropriate paperwork, and gave them the insurance tracking number from the US Postal Service to which they responded that the USPS website wasn't showing any information, but the buyer could still leave the feedback. So I have sent a product to a buyer who fulfilled their payment, which is really all they are obligated to do, and eBay is imposing the leisure of others on my account, and am now told to wait potentially 2 more weeks for my money.

I have had another fraudulent eBay charge on my credit card even though I closed my eBay account (which I didn't even know I had). Ebay deliberately makes it impossible to contact them about fraud. There is no phone number and you can't even email them. Their website is designed to frustrate you. It's amazing that a big company can treat people so badly. Lots of mental stress wondering who is charging my credit card through eBay and what they will do next. Stress trying to contact a company that allows fraud and prevents people from contacting them.

I will never order anything again through eBay nor pay through PayPal ever again. From now on, I will only order COD. I will pay for the product when I get it. Both eBay and PayPal are part of the problem, not a solution to the problem. They allow crooks to operate under a ridiculous timeline. Crooks know this. I ordered a fuel pump kit from Global Automotive of Miami on April 1, 2009, paid $47 through PayPal and never received it.

Car scam: An individual advertises a vehicle on sites listing used cars and then tries to run the scam about the car being sold by eBay and that he is actually in the military in the U.K. People like this should be ashamed of their selves.

I used their site to sell 3 items and showed photos of items, and total to do so was $17.40 which was paid in full. Now they say it was advertised again and owe them $4.70. I got an email saying it is now over $5.00 owed to them. I cancelled my account, but they keep raising the amount even though it is a mistake on their part, and in the process, it’s doing bad to my credit rating, even though they were paid in full. The company which my credit card is with cancelled my card protecting me and said eBay is at fault.

eBay is allowing the sale of drug and drug paraphernalia pieces right now # ** after reporting the issue of prohibited item. eBay claim the item is for hookah: the reason being the user has 1260 feedback. But the tube is for glass bong. This is the title and the listing is in the category of medical supply. Down Stem Tube 3" Ground Glass 18.8mm/14.4mm. The seller accept PayPal only, meaning both eBay and PayPal is allowing the sales of drug related like water pipe and bong in their site.

EBay is an outright scam. It used to be that you could relist for free to get an item sold. However, now, they trick people with new fees and deceptive practices. I made the attempt to sell an item. You can't even have any banking information on your profile, since they now say that means you've agreed to automatic withdrawals which is BS. When I signed up, this was not so. I set all fees to be billed to PayPal.

I purchased a product on eBay. Seller would only accept check and reassured me of the product since we are in the same field. I paid by wire transfer then received only part of the product. When confronted by email and phone, it took another 3 months to get the product. I was away from the country during this time and had to have a friend go to the work and get the rest of the missing product parts. I still am missing parts for the machine (I had to fix the machine as well), 3 parts in all. The seller refuses to send the items, as previously listed on eBay (violation). He not only refuses to send the items but will not reimburse me the money to purchase the items I am missing. I have emailed the seller many times with pictures of the missing parts and I was assured he had them.

eBay's policies state that you should not bid unless you intend to buy. It is a legal binding contract, one you bid and especially if you win. I recently sold an item and the listing closed with one winner. I was asked by the buyer via email to cancel the transaction supposedly because he became ill. Two hours later, he wants it shipped to Canada. One day later, he wants it to go to Kentucky. Anyway, I reported it to eBay as being suspicious. I never got a reply. Now, I finally got a reply from eBay to ship it to the buyer's new address. It has been paid for. Okay, I did that, shipped it via FedEx with tracking # and signature required. I checked PayPal and money is there, but it has a hold placed on it by eBay.

Ebay listed their services as an auction. The buyers bid and the bid is supposed to be binding. Well it isn't. I sold a set of bracelets to a man. He made the payment and as soon as he got the item, he said the bracelets were bent. I asked him to provide me with photos, but he wouldn't. I asked him to take the package to the post office for verification of damage, but he wouldn't. He insisted he gets a discount or he would send the item back. PayPal would not review any documentation I had regarding the condition or value of the item. They told him to send them back. I got a box of scrap metal. I am out the $1,000 for the bracelets and the $28 shipping.

Somehow, I got signed up for a store on eBay. The charges are never ending. All I wanted was to sell a few items and be done. Instead, I'm in an endless loop trying to cancel my account to stop the never ending charges. Ebay is misleading, complicated by design and near impossible to contact. Some links for account cancellation are broken. One link told me I couldn't cancel my account for 30 days since I just made a payment! What?!

EBay questioned whether a ring I was trying to sell was genuine. They deleted my listing. I sent them close up pictures and links to the Tiffany and Co. website to prove it was genuine. All that did was start a process of threats and useless communications for the "customer support" department. I have never been treated so rudely in my entire life. I have deleted my eBay account and will never use them again. I can't sell a ring that I need to sell because I need the money. I have wasted hours of time dealing with useless emails.

Seller sent me an off eBay invoice; I paid him on 4.30.09. He then emailed me on 5.2.09 stating that he had shipped the shirt, but I never received confirmation in the form of a PayPal-generated label. I have been emailing him every couple of days inquiring about my item, but he states that he sent it. Finally, I threatened to go the police. Then he printed a ship label from PaypPal's website. But when I called the post office, they said that he had not shipped it because it shows no shipping. The label was printed on May 12, 2009. At this point, he keeps threatening me via email, warning me that I better stop inquiring about my shirt. I am out the money and the shirt.

I have sold on eBay since 1998. I regularly talk to eBay sellers at auction. I have not found one person who doesn't hate the way they are treated at eBay. I recently received my one and only negative from a woman from Hongkong who had zero feedback. She bid on an item that was 106. She delayed payment saying that she had the common cold. She wrote again saying that she would pay by Sunday. We gave her until Monday morning US time, basically 11 days from the auction. In the meantime, we had filed a non-paying bidder report. Well Monday came and she didn't pay so we sold it to another person. We wrote her not to make payment as we had already sold it. She was so mad and wrote really nasty e-mails. Then she left us a negative.

Fred advertised on eBay classified ads that he was selling old stock of solar cells in boxes of 300 approx. for $350.00 each. He said they were new from factory and in new condition. He said he had around 70 boxes and wanted to sell the lot. He got such overwhelming response from the ad but no one wanted to buy the entire pallet. I was one of those who wanted more than just one box, so he started selling by the box. I spoke to him three times about this. He assured me it was legit but because he had had people rip him off from PayPal, he would only accept money order. I believed him and sent him check for $750 for two boxes. He told me to expect 30% breakage when they arrived.

I went on Craigslist looking for a car. I found one and contacted the seller. We talked via phone and email. The seller suggested that we go through eBay Purchase Protection Program so we could both be safe. It sounded good, so I went along with it and gave her my address so she could contact eBay to set things up. She did, with me to believe was an eBay agent that would contact me so she could set up the invoice and tell me where to wire the money. I'm guessing once the invoice is done, she’ll email it to me and tell me that the car would be shipped as soon as possible. The payment wouldn't get to the seller until I get the car, and send the agent a comp #, and then she would send the money to the seller so we wouldn't get scammed. Yeah right, I was scammed out of $4,485.00. I still have no car and out of the cash to buy the car. I had a nervous breakdown because of this. In this economic downfall we’re in, I cannot afford to come up with money for a car. I'm so depressed.

There are hundreds of coupons for a free 37.5 lb. of Purina Pro Plan listed on eBay since the first part of March. I have contacted Consumer Affairs the first part of March to see if these coupons are real and the only answer I get is "we don't recommend buying coupons off eBay." Are these real or not? There is one seller that has sold almost l000 of these coupons for as little as $8.00. Is Purina waiting until it is such a big money amount and a lot of its customers involved before it takes any action? It's like being pregnant - you are either pregnant or not pregnant. Are these coupons real or not?

I was declared bankrupt on 26th Feb 2009. I notified eBay and PayPal immediately of my situation. I asked the receiver, eBay and PayPal if I could open a personal eBay account, as my business one was no good anymore. They all said yes. Upon the receiver freezing my account, I had more than enough to pay my eBay fees out of my Business PayPal account, but was not allowed to authorize it as per receiver's instructions. eBay then suspended my business account. My personal account has also been suspended and the monies in the personal PayPal have also been frozen now.

They allowed return weeks after sale. They refunded the item's cost and shipping for an item that was not returned.

My godson wanted a portable DVD player so I searched eBay. What came up was Item number: 280334607173 along with a picture of and a description of "new 2009 portable LCD DVD player." What she sent me was a CD of Wholesale List. The expense was $22.95 and I feel it was misrepresented and therefore fraudulent.

Is this legal for eBay to have this new policy of no checks or money orders accepted with PayPal & ProPay as the accepted payments? It seems as though they just want another way to get another cut of the money.

EBay continues to remove listings with false claims and refuses to supply me any information as to why they were removed. They refuse to reply to any emails and have allowed other users to access my personal information without permission. I have lost $4,000 as a direct result of my account being suspended 2 times in one month for false claims.

If you're unhappy with eBay Inc., please be sure to file a complaint with the attorney general's office online. eBay Inc. is by far the worst company that I had to deal with in the past 15 years. The employees including supervisors are extremely rude, untrained and unprofessional. They discriminate against their customers and hang up on you when you call them! eBay should either clean up their act or be closed for good. Since eBay has over 4,000 unresolved complaints with BBB in the past year, make sure to also submit a formal complaint to the attorney general's office. Even thinking that eBay could still be in business the way they do business makes me sick! Buyers and sellers, beware of eBay! Stay away!

Is eBay the handwriting on the wall that foretells a disastrous era of consumer abuse in the USA? For 3 months, I have fought like a midget David against a Goliath of organizational insensitivity and incompetence in trying to get eBay to unblock my account. For three long months, eBay persistently and ignorantly claimed that I had failed to pay seller's fees of less than $4.00, although I faxed to eBay copies of my cancelled payment check, appealed to eBay CEO, John Donahue (who never replied), and to the Federal Trade Commission (FTC). The more I protested and appealed, the more frequent (almost daily) and annoying became eBay's dunning notices to pay up, or not use your account again? I have encountered hard-nosed business firms before who operate on the premise that the customer is always wrong, but eBay is in a class by itself when it comes to arrogance.

On December 24, 2008, I went on eBay and did a US only search for a pair of UGG boots. The US only search is a feature that eBay has so that only products being sold in the US show up on your search. I found an ad for a pair of UGG boots. In the ad, the seller was listed as ** and the location of the item was Chula Vista, CA, United States. The ad stated Brand NIB Classic Tall Ugg boots Size 8 US Black. So I bought them through PayPal for $120. This ad had PayPal's buyer protection on it also.

As you already know when re-listing an item, a new item title and a stock photo are automatically changed and inserted. This is a tricky and truly unethical way of making item titles what you want them to be, so they will work with your best match search, as well as hoping that the person who re-listed the item did not notice the stock photo that you conveniently inserted (without my permission by the way), just to garner an additional $.15. Sure it's not much but $.15 multiplied by the number of users who do not know is a lot of money that eBay is cheating its own customers out of. eBay preaches about ethics and doing good business. What kind of example are you setting?

I tried to lodge neutral feedback for 2 sellers. I was not allowed to complete the feedback. I have 750 positive feedback as a buyer for the last 5 years and never encountered this problem. I ask, is eBay trying to secure its income by disallowing neutral or negative feedback? My browsers and various computer systems exhibit no problems, so I am left to believe that when I tried to leave feedback as stated previously, the function of the HTML button has been deactivated although it appears on the webpage; therefore leaving no choice but for the buyer to leave positive feedback. I have lost out as to the value of recent purchases. It may affect other consumers who might just give up.

I purchased a cell phone on eBay with this buyer, this tkfsolutions. The phone is defective right out of the box, and he will not refund or send a new phone. The phone locks up and freezes, and he says I should have not reset the unit as the manual states I should do if this were to happen.

I bought an item from him on eBay on 1/21/09. I wasn't happy with the item. He refused to refund me. I left him a negative feedback on 2/11/09. 4 weeks later, I started to receive magazines that I didn't order. He also tried to enlist me into the marines; signed me up for a book club; and forged my name. Thus far, he has done this to 2 other people besides myself. I have plenty of evidence that proves he is the person who did this to me. I have spent countless hours online and on the phone filing reports and cancelling the above said subscriptions. This is harassment, stalking and postal fraud; and forgery is a felony.

I have purchased the software CD CorelDRAW Graphics Suite X4 14.0 FULL (170304900138) Rs.499, 1 Rs.575 from eBay this week, with sale no. PaisaPay ID **. The software is not genuine. It is a pirated CD without a license. I requested eBay to stop payment to the seller and refund the money. I can send back the CD but there is no address. Waiting for your reply.

This seller on eBay did not respond to several emails about a mix-up on my order of a lamp. The post office label, when the lamp arrived, indicated it had cost $8 to ship it. I was billed $46.25 for the shipping.

EBay is an easy way to sell products but please realize that you are putting your assets and identity at risk! Here's how it works. You list, they charge you for listing and then they try and protect your privacy and detect fraud. If they do, they cancel the transaction, and respond to secure your computer! What the Hades does that mean? Well, it means you are likely conversing with a scam artist or possibly felons trying to steal your money, assets and identity. Then they refund your charges, and then you get to receive fake emails, fake eBay links and harassing emails where the harassing party even gets your full name - scary!

I am a powerseller with 3,212 100% feedback, total feedback at 100% 5,146 feedback received. On 20th of Feb 2009, eBay restricted my account for stating there was shill bidding. I contacted powersellers and told them what was what I have received off the buyer, numerous ANZ Bank deposit slips where she deposited for the items purchased which are stamped by the bank. (Mind you, she is 3,700 KM away from me.) I printed those, faxed and emailed to trust and safety of eBay through with some tracking numbers of the items I sent to her after payment. eBay will NOT accept these as evidence that there was NEVER any shill bidding. These are legal documents. They will NOT lift the restrictions.

I was sent a 10% off voucher, only to have it taken back due to a supposed technical problem. How come they can renege on things willy-nilly? If I bid on something, I can't turn round and say it was a technical difficulty; I get stuck with it.

I have had my auction cancelled twice that was made of Mammoth Ivory. These items were all purchased on eBay and now I cannot sell them on the same website. There are other similar items for sale on the web at this time. I have reported them and they are still up for sale. The difference is that my feedback score is 373 and theirs is 12,800. I purchased $2,500 in goods to resell at a later time and now I'm stuck with them. Isn't this a monopoly and doesn't this violate anti-trust laws?

I sold some vintage toys on eBay. EBay makes you accept PayPal as payment. Once the auctions had ended and I was paid, they put a hold on my account until items had been shipped and received by the buyers. Then they were supposed to release my account. After I had shipped the items and provided the USPS tracking numbers, they completely locked my account down because a relative has unresolved issues with his account. They also asked for my proof of address and to verify my bank account. I sent faxed them a copy of my bank account agreement and a copy of my Tennessee Driver’s License both with my address. But they say this not enough. They now want invoices from where I purchased the items I sold or proof of inventory as they call it and my distributor’s name and address.

I bought a backup camera and monitor for my camper, a wireless unit. When the units were more than 2 ft. apart, they would not work. I tried contacting the seller several times but no response. I sent the item back as eBay directed me to. Now, I have no item and I am out $200+ shipping. Even though PayPal expresses a full refund, more than 4 months has gone by and nothing. Last time, it was $19 and they said it had timed out, crooks!!

I was an eBay member for years. I had a 100% rating. I only dabbled in eBay occasionally selling and buying my daughter's textbooks each school term and a few other items but I still was rated 100% and proud of it. The first part of January, I sold 5 books and a few days later, I spent about two hours listing some boots, etc. to raise the money for my daughter's new school term books. A few days later, I went to look at my listings and discovered I was booted out, which started a series of emails between myself and eBay. I consistently asked why I was booted and was told it was because I am connected to another account, which was permanently booted.

I have been trying to buy products from eBay listings for months without success. I have submitted correct ID and password, had them verified by eBay by email and still cannot break out of your stupid endless loops, asking for the same info, then rejecting it, and then the looping starts over again. Unbelievable! I believe the problem started over a year ago when I let my grandson bid and purchase a motorcycle part, using my computer and his father’s credit card. He has since forgotten what ID and password he used. I have tried to get through your registration process many times, missing chances to bid or buy products from eBay sites. I give up! Why do you lock potential buyers into these time-consuming, exasperating situations.

I have only purchased one small item on eBay and both my user ID and password that I have previously chosen do not work on new items that I want to purchase and bid on. It seems to be impossible for me to register a new one. I am not the only one experiencing this.

I was suspended by eBay and they won't tell me why. I use a drop shipper to ship out all of my items that I sell on eBay. It hasn't been a problem for the first month or so that I was on eBay up until the last week in January. I got an email from PayPal saying my account was being limited because they need proof of shipping and proof of invoices for certain customers. They also need to know who I buy my product from, their name, their address and their phone number. I don't have any invoices to show them. I email my orders on a daily basis to the company that ships for me, and they send them out without a problem.

I bought a handbag by Gucci at an estate sale. I spent 2 hours putting together a posting & taking pictures just to have it removed the following day due to security reasons, my item being similar to a previous posting, being counterfeit, etc. I asked what specifically, what was the problem & I was told they couldn't tell me specifically what. Then the last email, they sent a threatening email about terminating my membership. This is a bit extreme but I don't have a problem going to their competitors.

I bought item # ** from eBay.com on 8/31/2008. It was a Dell laptop. Mr. Jimmy ** told me, "It will be delivered to you in a month's time." When I didn't receive anything, he asked me to wait and he would find out. He couldn't trace it from USPS who dispatched the item because the dispatch number was changed twice by Jimmy **. After 2 months of waiting, I filed a complaint with PayPal and asked USPS to refund my money. They never entertained me. The seller kept on saying that he needs evidence that I have not received the laptop to refund my money, but I had no evidence; I told him I didn't get any laptop and asked to check with US postal service.

EBay and PayPal will gladly accept money from my PayPal account but will not let me use the same email address to accept PayPal payments. Instead, they captured my fiance's email address and sent the money for items I sold to my fiance's PayPal account. Now the buyer’s funds are trapped in someone else’s account and PayPal cannot retrieve the payment, and we cannot send it back to the buyer. There is nothing illegal about my email address. EBay simply refuses to let me use it because they say my eBay account name and email user name are the same. EBay refuses to cooperate in any way, shape or form.

I bought an item and won it on eBay on the 18th of December 2008. I sent payment that day. Unfortunately, I omitted to confirm the payment through my internet banking. Therefore, I received a message saying that this item was not paid for. I immediately realized I had made this mistake. I paid for this on the 28th of December into the seller's account, receipt number **. Within days, I received a message from eBay that I have an Unpaid strike against my name for non-payment. After sending the relevant documentation that it was, in fact, paid for, the Unpaid strike was removed. I have then since been sending messages to find out whether I will in fact receive the goods in question, item number 250339555296 or will get a refund for the payment I made. This situation is really frustrating me to the point of sending this to you.

It is so true. I have wondered for years why the auctions don't show up after just listing an item, especially when listing with the scheduled listings. It is very unfair to lose time that you are paying for and all sellers should be reimbursed for that **! I also believe there is an unfair monopoly practice going on with the eBay and its sellers payment options. It is unfair that now you can only accept PayPal or some other online credit card service as a form of payment from your buyers (unless you are a merchant with a merchant CC account). You can no longer accept personal checks, money orders or cashier's checks (of which I personally never had an issue with in the past from buyers). So you have no choice, but to get charged twice for your auctions - once through eBay and again through PayPal, ProPay, MoneyBookers (which isn't even a US operated credit card site!), etc. All of which charge some kind of fee to use their service.

I purchased a computer. They had my money for 13 days before it arrived. When it did, it was not working properly. I filed a dispute with PayPal. Seller addressed the problem and closed the dispute. 1 1/2 weeks later, it's not working again. Seller will not respond to email or phone calls. PayPal will not do anything because they only deal with one dispute per transaction. (They never informed me of this policy.) eBay is absolutely no help. Nothing but a runaround. eBay also will not allow you to leave negative comments, only positive. That means you can't believe any of the buyer's satisfaction ratings. If this seller was giving things away on eBay and PayPal was saying you to take it, I would not deal with any of the three.

I recently had my eBay selling privileges restricted for 30 days. This was due to having 3 negative feedbacks in one month. I have been selling on eBay for one year. I have a total of 10 negatives for the year. These past 3 have been from angry, impatient people. One was from a person that didn't get a SIM card with his used cell phone that he purchased from me and claimed the phone wouldn't work without one. Well, no kidding. You have to buy your own SIM card and buy your service plan to work your cell phone. I didn't list a SIM card was part of the auction either. Another was a person wanted after 3 weeks to return a cell phone, it had water damage. I give a 7-day return policy. This phone didn't have water damage before being shipped. I didn't get any emails from the person. It was just negative feedback.

In January 2008 we ordered a computer from them on eBay. It came in defective and we sent it back. They repaired and returned it to us. It seemed to operate well at first. We needed another computer and ordered one from their website. Then the first computer began to die. The new computer arrived dead in the box. After an extended contact, they agreed to pay for the return of both computers (now May). We never heard from them. Upon contact over the months they avoided us, and finally one person was nice enough to check it out; however, her bosses claimed that our repayment was not a priority since we could not leave a negative eBay comment. They also claimed that they could not find the paperwork for either computer, even though I gave them copies and one order still shows on their website today.

I have only been selling on eBay for a couple months. I just listed a purse a few days ago and got an alert yesterday that it had been removed for violating their trademark policy or counterfeit policy. This item I am trying to sell is an original completely real Gucci purse. I have looked several times and my ad is the same as everyone else in that same category! I emailed and asked about it and they said they can't tell me exactly why it was deleted for security reasons! I am still trying to get answers about this, but I am so upset. This is ridiculous.

I was bidding on Brighton handbags on eBay. I was the first bidder on some of these items and received emails from eBay congratulating me and hoping I win. By the same afternoon, I went back on eBay to check out as to whether or not someone else had outbid me. I clicked to up my bid and instantly received notice that the seller had restricted me from further bidding on their merchandise and if I continued, I might be permanently suspended from eBay. This is utter nonsense and not to mention very insulting to me as I feel my bid was a fair starting bid. I believe their item was maybe $95 (pay now) while I entered the first bid at $45. It makes me wonder exactly what kind of games eBay is playing on people.

I am a realist and being an American living in Australia, I don't expect you to become involved in my individual case, but, I do think it time someone, somewhere challenges the eBay doctrine that they are not responsible for anything as they are simply a conduit.

I reported that their Turbo Lister is not as easy to use and that I had a bill of 3.30 + 1.60 but since using Turbo Lister 2, the bill has sky rocketed to 330.

eBay changed policy to take payment from bank account automatically, without warning, which leads to overdraft. The obvious goal is to save profit from credit card commissions cost reduction, but if they do such radical change, they must have a clear warning.

I purchased an item on eBay, which I never received. However, eBay refuses to issue me a refund because according to the USPS tracking code for the item, the item shows delivery. But as I stated previously, I never received the item. The item was probably delivered to the wrong address or lost in the mail and eBay is burdening me with the consequences. I was billed $82.99 for an item I never received.

I am a 57-year-old male. I bought an eBay Drop-Off Store franchise in Sept. 2005. My storefront was located in a well-traveled strip mall. I invested my life's savings into this business, including my 401k. The business has been up and running for 2 1/2 years but has never shown a profit. I was hoping to show a profit the 3rd year. I added a Goin' Postal Franchise Kiosk (packaging and shipping) to my store hoping to generate more business. I was just barely staying afloat. I was looking forward to this holiday season because it is the peak season for shipping and eBay. Two weeks before my suspension, I sent out 10,000 advertisement mailers to let people know I am here and what I do. I never got the benefits from that.

On 8/22/08, I purchased Benro KS-1, a ball head from KB Hobbie on eBay, for $119.90 plus postage. The eBay item number is 250282332403. When I received it, there was no manual and no documentation at all. When I put it on my tripod, it would not pan. Panning is one of the basic functions of a ball head. The finish comes off very easily too, the overall quality is very poor. I greatly suspect he sent me a knock off copy of a real Benro KS-1.

I have made numerous complaints regarding people's Me Page that are in violation of Ebay regulations involving pictures of people's body parts. Children can see these pics. There are pics from **, and some that look like **. Besides the fact that Ebay states there are to be NO body parts showing including and not limited to bare feet. They have not had these removed. Yet they removed one of my auctions because my wording happen to be like someone else's.

I sold an item on eBay for $285 and it has been a nightmare trying to collect my money. First they gave me conflicting shipping addresses. I had to wait for a response from the buyer only to find that they had given me a cross between his shipping and billing addresses. Next, they put a hold on releasing the money for the item. They have given me numerous stories as to when I would be paid. First it was after they received proof of delivery via my tracking number for USPS.

This is a service complaint. I get my mail at the above address and have for some time. Ebay would not accept it and let me register as they said there was no such zip code or town. They had better bring their information up to date because I live in Transfer, PA 16154 and it does exist. I don't live in NO place.

To all Federal and State agencies protecting the civil rights of the disabled veterans and handicapped citizens. This involves one the best known companies in the world today, eBay, about the complete lack of transparency. I have appealed to the Federal Trade Commission, Chamber of Commerce, and others to bring this company into oversight by consumer agencies. RE: Lack of transparency with eBay. Problems with eBay, a continued practice of not being able to reach anyone at the company, the continued excuse by law enforcement in trying to prosecute ID Theft and even a bank who is unable to resolve dispute with funds taken from account. Because of the extent of illegal or poor public relations business practices of this company toward disabled and uneducated citizens, this complaint is being directed to several federal and state agencies, who should be concerned with citizen treatment.

I have been buying and selling on eBay for 4 years. I have (had) over 1500 positive feedback. I never did anything wrong. I followed all of eBay guidelines, paid all of my fees on time. No complaints or negative feed backs. I have recently had to close my car dealer business and am trying to sell my things (from high hand bags to sort after car parts, etc.). When I logged on few weeks ago to check the status of my 20 items, I had listed and one $300.00 ended item that I needed to collect on and ship, eBay had shut me down...suspended my account.

I had purchased, through Ebay, a bridal bouquet package for Custom Silk creations with cost 149.99 USD on May 25, 2008. The payment cleared through Paypal on June 3, 2008. I had a problem with my wedding and put the order on hold for 2 weeks, not sure the exact dates. I receive a phone call from her after that discussing my order and was told I would have approval photos on July 5th, 2008. I did not receive anything. After numerous email and phone calls trying to reach her, I was told that she was behind schedule and that I will receive the approval photos on August 9. Still did not receive anything.

EBay used to supply assistance via a telephone number and PIN number. I was led to understand this was a privilege I had earned by being a good honest eBay member. I had a problem today and discovered that the number was no longer there. I was never notified of any change in support status. I was forced to use a 'chat system' where the support person gave me untrue information saying eBay does not and has not operated telephone support. I pointed out I am disabled and cannot use a type-in system. He ignored this and kept asking how he could help.

I purchased a pre-sale case of baseball cards for $1,000 and never received them and can no longer get my money back due to eBay's time limit rules but they let this guy sell something that wasn't to be released for 2 months. I researched his feedback and his time on eBay. All was good. Now PayPal and eBay have told me there is nothing they could do. This guy gets away with my money.

Pottery Barn gift cards purchased on eBay. Buy on Sept. 10 and Sept. 23 were on the ships. On Sept. 19, but already the Annapolis mall gift card was used in full.

I'm paying a monthly fee for my store. Now, in order to force sellers to pay more to change their listings into Fixed Listings, EBay is NOT showing the items in many categories for our stores anymore. THIS is NOT the original agreement when we opened our store. I PAY for eBay to show my store listings & now they sent a lame email saying that if there are more than a certain # of listings, the STORE listings will not be seen by anyone. This is outrageous! There should at least be a link to view STORE ITEMS. How can things in a store now be sold if no one can view them? I think there should be a class action suit.

I was recently suspended from eBay. Before I was suspended, I had 2 items that were won but not paid for and I proceeded to open up an unpaid item report for both of them to get back my final value fees that eBay had taken. Well once eBay suspended me, they didn't give me back any of that money nor did they answer any of my emails regarding the subject. That was my money they took from me and didn't care once they suspended me and another thing is that I got a generated email of my monthly fees and it said I had a credit of 50 something dollars.

My eBay user ID is **. I purchased a dc motor to use on a wind turbine. I received it in the mail today, 10/3/08 which is a few days after ordering. The shipping box was not damaged, indicating it was dropped. When i took the motor from the box, the shaft wouldn't turn. On further inspection I found the plastic case on the rear of the motor to be completely broken, making the motor worthless.

The first time I ordered through eBay, I got the product as ordered and at the price, but about a week later I got a call confirming reservations on Air France. Someone had gotten my info from my credit card and ordered Air France tickets. When I call the credit card, there were several other items charged that I did not order (even from eBay). The credit card made the reverse credit to my card and at no cost to me, but there was time and worry until I got my statement. I cancelled my account with eBay.