eBay Reviews

You are either directed to an Asian or Indian person who in 90% of cases have not mastered the ability to speak English in an understandable format. They have heavy accents and speak very fast and you have to keep repeating "What did you say?" - "I'm sorry, but could you repeat that?" It turns these service calls into one, two and even 3 hour long sessions. The representatives are not trained well at all, as they do not know how to solve your issue without needing assistance from "Level 2 or Level 3 Support personnel".

I purchased 2 lamps. They never came. I contacted the seller, he answered me at first but then disappeared. I contacted eBay. They gave me a refund... to an account I do not have. So now I have no lamps AND no refund. An expensive lesson. DO NOT BUY from this place. This is not a good way to do business. If you get the urge and see something you THINK you like... just go to a regular store and buy it. At least then you get something for your money. The eBay people say, "Go to your pay pal account." I don't have a Paypal account, I always paid with a credit card.

Borlee i3 3D Printer DIY - I had an unfortunate experience with this very bad seller. I bought the printer in a hope that it would be a nice experience to assemble something like that since I am an experienced engineer. Oh boy how wrong I was!! To start with, let me tell you that the parts of this printer DIY kit are printed with the same poor quality printer. SD card that came with it had to have the manual, but it was so much damaged that I could not retrieve half of the files from it. So, no good manual, I had to dig for it online. The frame did not have all the holes aligned so some parts became crooked when installed. Cables to power the Z axis motor would barely fit into the holes. Final issue that put a fat dot for me was that the extruder would not properly extrude the filament. Yada yada yada, long story short - the printer was a piece of crap.

I sold an iPod touch generation four recently. The iPod was sold, shipped and received. The buyer then filed a claim against me for a defective iPod due to it not being able to run Spotify Pandora etc. etc. That would be the same as purchasing a 10-year-old computer and expecting it to run Windows 10. But eBay sided with the buyer and automatically refunded their money out of my personal account. Even communication with the buyer he stated he should have done more research but eBay didn't want the details.

I bought some pistons from eBay seller, Eristic piston. I put pistons in car running funny then boom my engine gone no more. I build motor for many years. Never have I ever had this happen to me. I call eBay and this is what they said "Claim to Paypal???" Wtf is that eBay always all about making things right.

Hi! I am Amit **. I have ordered Nikon Coolpix L610 16 Megapixels, 14x Optical Zoom Digital Camera (Silver), item ID:321855918449 on 09-Sep-15 from eBay website. I have already paid money by PaisaPay ID ** on date 14-09-2015. I received a Parcel from eBay, when I have opened the parcel, I did not get any camera inside. Till now from your side I am not received any call from eBay regarding my complaint.

I purchased a 10 oz Silver bar from a scammer on eBay. This seller listed a bunch of these same exact items, for a good price, and a buy it now format. This all for a quick sale, quick money for him with no intention to deliver. Checked his previous selling record, after the purchase. He didn't have a sale for 6 months prior, then all of a sudden threw a bunch of expensive items all in 1 day. The seller quickly marked item shipped with no tracking, and listing said expedited shipping (which should take no more than 4 days), but eBay estimated shipping date a lot longer. More time for the scammer to get a way with this. I was getting worried about this situation, so I checked his account, and seen others were having same problem with him.

Can't understand the customer service. They CAN'T SPEAK ENGLISH. They suck.

BEWARE OF A COMPANY THAT GOES BY "VEGASBESTPICKS" or "TODAYSBESTPICKS". The sellers are BAD NEWS! I paid $825 USD to this company based in Henderson Las Vegas for a Brand New Nikon D7200 on eBay. They took my money and never sent the camera. They posted shipped but never provided a tracking number. I emailed them the next day and they advised me it was shown as shipped by mistake and that there was a problem with shipping. They said they had computer problems and couldn't get in contact with anyone. After 6 emails full of excuses why they still didn't ship, they tell me they would send it overnight mail. Guess what? Nothing.

I bought a bassoon on eBay which was RETURNABLE. I returned it and got my refund. The seller was supposed to send me a prepaid return label which I NEVER received. eBay sent me a demand letter that I ship the bassoon. eBay and the seller assured me that the seller would refund the shipping cost which was $137. The seller received the bassoon on Aug. 29 and has NOT refunded the $137. eBay says there is nothing they can do and that they are not legally obligated to do anything. Clearly eBay and the seller are purveyors of empty promises.

As a relatively new and very small seller I had a perfect 100% rating with 18 successful sales of antiques and jewelry. I always tried hard to provide multiple closeup pictures with very detailed descriptions, and above all else I always strive to be VERY HONEST. I stay in contact with my buyer from the point of sale, with a message thanking them for their purchase and clear shipping information, and as I state to all of my buyers, I always ship their item within one business day after their purchase, and purchase my postage through eBay and provide them with a tracking number.

I am eBay seller. I have store subscription on eBay. I have premium before with that subscription... I was not selling that much. In mid-July I call to eBay Support and talk about the downgrade or termination the subscription. So she tell me about downgrading plan if I go to year subscription on basic store, then I will get credit back. She created credit note for me and put me for basic subscription. Now two month gone they disapprove, saying this is early termination. Now I am stuck on basic store about her wrong guidance on yearly basic for downgrading. eBay says seller to send item as per created listing. But eBay always cheat seller.

So my house burns down and is completely destroyed on 25/07/15. I do the right thing and notify all my buyers (about $250 worth of that) and refund all paid money and cancel all other sales. I get a message of eBay on August 20th telling me I am no longer allowed to sell. I appeal and provide proof from the CFA and they knock back the appeal. I ring up highly irate and am apologised to profusely and told another appeal will be put through.

eBay helped us to list all of our products over a 3 month period as we had account technical difficulties. We had almost $4000 in total sales and had a 100% rating. eBay gave us an increase of 300 listings and $15,000 for sales on our account saying all our listings looked great and the descriptions were clear. We asked one day for a credit for free listings they offered as the time zone made it so we ran out of time. We now know the manager we spoke to upset we asked for a credit and was short with us. We were given without notice a 3 day suspension and eBay delisted over 80 of our listings of a total of 84 saying that our products are prohibited. eBay allows many other sellers to sell the brand Yocan portable Vaporizers for years and also has over 17,000 listings in the same category as us.

When sellers list "used" women's clothing and/or have a "shipping charge" with what they are selling, these sellers are being deceived by eBay. This is because eBay has deceptively and automatically "already" placed a check mark in the box to search only for "new" clothing with with "free shipping". This means when buyers go into women's clothing and go into the "category" of say: dresses, blouses, sweaters or skirts etc, the buyers are "not aware" they are seeing only "new" items with "free" shipping. For buyers to see "used" clothing or clothing "with" shipping charges, the buyer must be smart enough to know eBay is deceiving them by already "pre-checking" the boxes that causes them to see only "new" items with "free" shipping.

I purchase a dress, but when I received it was covered in stains. I let know the seller that the dress is covered in stains and I let the seller know as a courtesy I will try to dry clean it, but it did not work. I asked for return and asked eBay team to help, but they closed case in favor of the seller stating that I should have contacted for return before taking to dry cleaning, even so in my communication with the seller I stated the moment I received this dress that it was covered in stains. Not very clear and not reliable policy and no guarantee that as the buyer you are protected. I will not be shopping there.

I was on eBay for over 6 years, compiled a 1000+, 100% positive feedback as a seller. Just recently they removed all my listings and said that my account was "indefinitely suspended" and called eBay after this unfolded. Talk to a woman that didn't hardly speak English and was transferred over to someone that handles the account suspensions. She looked into it and had me on hold for awhile, came back and told me my account was suspended because of an account I used 3 years ago to buy items and that was suspended for a completely different thing and decided to suspend my selling account because of it.

After delivery of my product I complained regarding missing parts after 30 to 40 minutes long call waiting for which they took 4 days. When I called again solution they gave me direct seller will contact me but seller never called me. Then again after some days I again called them after waiting for 30 minutes on call for their reply and this happened 3 to 4 times - they asked me to return the product by courier as they can't send someone to collect it.

I bought 10 bottles of nasal spray and the stuff burns so badly there has to be something wrong with it. No way to use it without fear of doing damage. I had it packaged and ready to return. Ebay rules in the sellers favor when I tried to return it and said it was as advertised. How can eBay possibly know this stuff doesn't burn or think I'm lying as they evidently do? The stuff is likely dangerous medication but no concern at all for me or future customers. I would think "as advertised" would mean it is usable. Why in the world would I buy something like this and then return it for no reason, makes no sense.

eBay imposed punishment for irrelevant listing infractions on this small disabled seller. They have done this to thousands of small sellers. The penalties for being a below standard seller force you to leave eBay after they take all your money and hard work, they spit on you. They have hurt me for the last time, and I left yesterday, closing my account with them. I have invested what little money I did make into inventory and building storage and office space in my home as selling on eBay is my only means of financially sustaining myself as a disabled person. What eBay has done is criminal and inhumane and I would like to see justice served by joining with others who have been hurt to make them pay for their crimes and stop them from preying on people.

If you sale on EBAY you are ordered & required to leave positive feedback scores for scammers. I sale & buy on EBAY & I had a scammer bid & win. He was at a perfect score 32. I called EBAY several times & emailed once. They said they would take care of each time. The last call I made was when this SCAMMER had a perfect feedback score of 48. When I informed EBAY I was going to fill out an IC3 form on the FBI website, next day I get six emails in a row telling me this is a scammer. I could not understand how this was possible until I read the FEEDBACK comments from the sellers - all negative. Each seller has to choose the positive symbol instead of the negative symbol.

I am out 400+ dollars. Thanks to a buyer buying an item, tampering with it, and claiming that it won't work. eBay sided with them even though I provided video evidence of it. Anyone can do this and make you be out a lot of money.

I recently gave $49.99 for a FitBit on eBay; assuming I was going to receive it and did not receive it. I say, gave and not purchased because the word purchased would imply acquire by paying for it. In this transaction I paid and receive nothing. The on-line eBay tool with my account was hacked into. My Ship To address was changed from New York to California. It is e-Bay's tool that is flawed.

I started to sell on eBay with a lot of their help as I had many technical problems. I purchased and listed these items because there was many other long time sellers with the exact same products as mine. There is more than 28,000 vaporizers for sale on eBay. I have been in business for only 3 months and have total sales of more than $4000 from 100 customers. I have managed to maintain 100% seller rating.

My wife and I had been sellers on eBay since 2003, and our rating was very good, with a 99.5% buyer approval rating. We received a notice from eBay stating that our account had been suspended, as we didn't conform with shipping policy. We tried to get them to explain exactly why we didn't conform with shipping policy as we had been a long time seller since 2003. All we got from them was the runaround, and customer support was speaking out of both sides of their mouth! They never told us what we did wrong, but said we would never be able to sell on eBay, yet our buyer account was still open. We never intend to buy anything from eBay again.

I try to give a fair assessment of eBay when I leave feedback. So I decide in all fairness give a seller who gave me poor service and a poor product a negative feedback. Bam, right away eBay stops my processing of the feedback and says I have to wait a additional 7 days in which to leave negative feedback as it gives the seller time to supposedly fix the problem. By the way it never ever gets fixed because eBay refuses to leave any negative feedback by the buyer in question, which is namely me. Call that fair and impartial. Hell no.

I'm selling on many websites but this is a most worst website or business place to sell. All of my friends you people don't open a seller's account cause they believe to put a payments on hold and stopping payments on any of the minor issues. In our small world not possible to make every happy but this company needs a 100% satisfactory products and services. No one is 100% perfect. Not at all recommended for sellers. Please don't do it.

I recently sold some very rare and valuable items to an eBay buyer. He writes me and tells me that two of the rarest items he purchased were not in the package. I knew he was either mistaken. We do the requisite back and forth with no resolution so he opens a case against me. How can I prove that I sent them and he did get them!?! eBay never contacted me about proof of package weight, post office receipts, or anything else. To eBay, his word is all that was needed and they ruled in his favor the same day I asked them to help resolve the case.

There is nothing I dislike more than eBay as a seller. No matter how good a seller you are, no matter that you have a 99% satisfaction rating, no matter what return policy you put or what you sell, the buyer is always right. My experience is putting a no return policy on brand new cell phones and customers on ebay forcefully returning them to be for bogus reasons. My favorite case was lost after 23 days of the customer having the phone. I get it returned to me with a cracked screen and my money was put on hold. I contacted customer support having strong confidence that the buyer was in the wrong, however they stated they received the item like that and it was my fault. After 23 days of ownership... I lost the case and ebay lost me as well. I am solely an Amazon seller from now on. After selling over $30,000.00 worth of merchandise I broke even due to scams and false seller protection. I hate you eBay, with a passion.

We have placed an Order vide Paisa ID ** for San Disk 64 GB. The seller ** has defrauded by falsely sending message. A series of message each contradicting to another about the status of Delivery of my ordered product. Presentably to defraud its customers. I placed 3 orders on various dates. The present matter is against my Paisa ID ** which was confirmed by E-bay on 13th August 2015 where I have paid in full by paying through my Debit Card, and I got confirmation of my order on 22nd August 2015.

I don't have an eBay account but my husband does. He sold my iPhone online. Not only do we keep having fraudulent buyers attempting to buy the phone without payment. But if you have paid a shipping company (a third party) and have receipts that you have paid for a product to be shipped to the confirmed address, and provide this as proof to eBay, this is not considered proof that you sent the produce if the buyer lied and said they didn't receive it. Even though the buyer has no proof and you do have proof of shipping it eBay's terrible customer service will HARASS you and make you pay for an item you no longer have and now must pay for. Or they want YOU AS THE SELLER to pay extra for tracking as proof because proof that paid for shipping to the confirmed address is not sufficient. DON'T USE EBAY!! USE ANYONE ELSE BUT EBAY!!!

Please stay away from selling on eBay. They're charging very high seller's fees and always make decisions on the buyer's behalf. Do yourselves a favor and sell on Amazon or pawn shops to save the time and aggravation.

A few years ago, someone stole video gear from me and when I report that to eBay with evidence they refuse to cooperate with the police or help at all. Now a few years after, I purchased an item through their server and they did not only failed to protect me against a fraudulent seller when all evidence was on my side but they actually protected the seller who stole 7,000 USD from me.

Sold a laptop. Buyer received 3 days later saying screen was cracked. I knew this was impossible due to the way it was packed. Besides that, after seeing so many complaints from sellers online, I videotaped the product condition as I was packing it and the extra packaging the P.O. clerk added. Told the buyer there was no refunds and found it hard to believe the screen was cracked. Ebay ignored my proof (video) and offered the buyer a refund and had him return laptop to wrong address.

My listing was removed for being a prohibited item i.e. the Confederate flag on a belt buckle. Account suspended, free listings taken away. 12 other sellers allowed to sell exact same item for two months later after being reported numerous times. Finally, eBay took all but one seller down and continued to allow that seller to sell more of the same item. Always got the runaround when called customer service. Hypocritical eBay to prohibit item because of discrimination but yet practice discrimination with their sellers.

Ebay is simply a money grab...has been since its inception. Encourages and profits greatly from fraudulent practices, especially in the selling of illegal, counterfeit items and successfully hides behind its "venue only status," and treats its sellers with zero respect. Changes its policies constantly to only advantage itself. Potential buyers and sellers, seriously beware and understand the risk you assume on every transaction you engage in. Buyers especially should only fund their payments with major credit cards for the protections they afford against online fraud.

I use Paypal for my clients to pay me and so far no issues in that part but when selling on ebay you ship your merchandise and can't get paid until 3 days after. This is bull. I cannot go inside a store and get shoes and not pay until days after. I will never ever sell on ebay again. NEVER!!! I want my money!

Ebay is an exceptionally frustrating organization to do business with and they are grossly overpriced. Their "buyer protection" program is a scammer’s paradise for dishonest people. Ebay tells you to accept the return (doesn't matter if the buyer returns it damaged--that's what they call a faulty return and you get to eat it), takes the money out of your account and when you want to appeal, they just say too bad. Ebay’s policies change every 6 months. It changes to give the buyer unfair advantages over the holidays, and then it gives the seller unfair advantages for the other 6 months of the year. It’s like they’re schizophrenic.

2 items ordered. 1 signed for, 1 not. The not arrived ok. The signed for still not here. Went through process. The seller states they have both been signed for (not by me). Conversed with seller for 10 days and didn't claim through eBay till 12th day. When they came back within 2 hours in the seller's favour!!! How can they get that outcome when I not signed for anything!!!

I have been an eBay member since 2004. I used to sell items but stopped selling due to too many issues getting paid and the high fees eBay is charging sellers. Recently I decided to try again but after selling a couple of items AS IS for parts or repair, and clearly describing ALL known issues to the best of my knowledge and clearly saying that items were SOLD AS IS no returns, the buyers decided that they did not want the items and opened a case.. Of course eBay took the buyers side with no explanation to me the reason why they made that decision when I am clearly RIGHT!!! Will never sell again in eBay...

I had ordered 02 wallets online on 3rd Aug 2015, once the transaction happened, there was a basic detail highlighted on my inbox. Post that I have not heard anything on the shipping progress or tracking information. I could also not register the complaint on eBay account page due to no information about my transaction on the eBay.com page, though I have the transaction ID and the item no. in place. I then tried calling the toll-free no. of eBay Customer Care...it's been hell of a wait and still no resolution. I was given another toll-free no. which was invalid.

Ebay is a joke. If you are trying to sell more than one item. Yes your items will sell better, but the hoops you have to jump through to maintain your positive feedback is not worth the sales. I would rather take a loss than sell on such a joke of a website.

I sold a speaker system to a buyer on eBay. They requested a return because "the item doesn't work." I tried to resolve the issue over email, but we were not able to do that. The item was mailed back to me, cosmetically damaged. The item worked perfectly upon receiving it back. I was very proactive with eBay about this whole situation, calling them before things escalated to a "Case" and prior to feedback being left asking them for advice. They suggested I contact the buyer and work out a partial refund. After bringing this up to the buyer, he became rude and terse and made threats to open a case. He refused to look at any of my pictures or documentation showing the damage. eBay closed the case in favor of the buyer, who immediately left a negative feedback rating stating that "the item was sent broken." Even though I followed their suggestions, I was penalized for it and eBay refuses to help.

I sold a coat to an eBay buyer in the UK, he said it wasn't as described -- the fur was not authentic -- and wanted a refund. He said he would 'pick the threads' to prove it wasn't real fur. After speaking with the mfg and verifying the fur was fake I offered the buyer a full refund. Two weeks later he opened a case claiming I was refusing to refund him or send him a return shipping label. I responded to eBay stating all they had to do was look at our back and forth emails to see I wasn't refusing to refund him; and look at their own return policy to see that the buyer is supposed to contact the seller for their return policy. eBay responded that if I didn't supply the return label by Aug 10 they would refund the buyer regardless of whether he returned the coat or not. What??? I sent the return shipping label, cost $180, and eBay said as soon as tracking showed the coat was delivered they were going to issue a full refund.

Stair climbing cart - I didn't notice the dimensions on this cart and didn't know it was the size of a toy. They told me what to do to return it. They made some kind of a complaint to ebay after they got it back. Ebay agreed with them. Now they have my money and the cart. They refuse to refund my money.

I purchased a skin care product (Skin Medica Moisturizer Broad Spectrum SPF 20) on eBay on July 27, 2015. It was MY FAULT that I did not scroll down to read the details (I am not a regular user of eBay and the internet.), but based on the description that it was NEW, I did not think that the product had expired 6 months prior. The seller refused to take the product back. Neither eBay or PayPal were responsive and I wasted valuable time, mostly speaking with people out of the country such as the Philippines. I am urging you to STAY AWAY FROM the seller "mgleary", eBay, and PayPal. No one should be selling a sunscreen described as New that has expired 6 months ago.

I sold an item. Buyer took parts out from the item and sent it back to us, saying that item did not work, even warranty seals were broken. eBay asked me to refund buyer's money because it is eBay policy if buyer return any item as defective than seller has to return money including shipping cost. I explain eBay all the situation how this buyer is ripping me off but eBay has no way to find out who is wrong or right. Look like it is very tricky to do business on eBay. According to eBay recent policy you can easily ruin any seller or seller reputation, plus seller will also get discredit as reward. For me eBay is not good platform to do business.

I have ordered a item i.e yonex mavis 350 and these shuttles are not working/they are old stock materials. While contacting to the eBay they are telling that "we are not responsible for this and contact to seller" but while I'm contacting to the seller they are telling that "we are not responsible and contact to eBay." So I request to all to not to buy any of the product from eBay.

I bought MacBook Air online from eBay for $450, but the seller give me ps3 maybe only $200 value, and I am sure a seller knows about this. He try to made deal to accept this ps3 with some negotiate but I refuse it. After that I spent $100 dollar to sent it back to seller and eBay give me limit about a week. I try to sent it but the carrier just give me tracking number 2 weeks after, so this case closed by eBay. I try to call eBay they said can not do anything. I lost $550 dollar and I do not get What I should get.

I sent 5 sets of golf clubs, men's right handed iron set and asked eBay to not sell them for under $610.00. They did not sell them. eBay claimed that they used FedEx and that FedEx simply dropped off my golf clubs at my address. I never received the golf clubs. When I asked eBay who signed for them eBay claimed under eBay policy they only require a signature when the value is $750.00 or more. THIS IS NOT IN THE TERMS OF USE AGREEMENT PUBLISHED BY EBAY AND THE ONE THAT EBAY REQUIRES YOU TO AGREE TO THEIR TERMS BEFORE YOU CAN USE EBAY. Also FedEx under their terms of use policy states that they always require a signature when the package is listed for $500.00 or more! EBay denied my claim. When I filed a complaint with the Better Business Bureau in California of course they let eBay get away with this!

I have been with eBay for 15 Years. I have 100% positive feedback and yet am listed as a below standard seller since the implementation of this new defect system. I have called to explain the numbers are incorrect and even showed the lady this yet all she does is insist on looking at the overall number. When I ask to speak to a supervisor she refuses. Basically they do not care. I have paid my fees and made ebay what it is today and yet they slander my good name with no sense of decency or repose. I cannot get assistance and basically it's a take it or leave it situation. I cannot believe they get away with this. I work hard to keep 100% positive feedback and feel this has caused me detrimental harm in selling and in how I am perceived. I can't get any resolution nor speak to any supervisor. It's been making me feel physically ill it bothers me so much and I am thinking about contacting a doctor and a lawyer.

I'm selling for almost 10 years. I totally agree with other statements that eBay with their defect rating is a playground for scammers. I sign after Jonathan of Byhalia post on Aug. 6, 2015. eBay reps are useless. They manipulate and bend their own rules in their own favor. All eBay innovations are working in scammers favor. That's why I will sell whatever I have and that's it. I'm not selling anymore. I made them about 100K in fees during almost 10 years. I think that's enough!

I had purchased a mobile from eBay last month. Since I purchased the same I have been facing problem. At the time of receiving the parcel - I did not received the mobile battery along with the handset. After which I logged in the complaint online and received the battery after 4 days. Phone did not worked properly and charger stopped working on the day 1. Trying to get in touch with eBay customer care no. and only getting assurances that my query will be attended within next 72 or 48 hrs, but till date NO response from their end.

Been selling on eBay's for year. Sold an item, pictures showed some scratches on watch. The d-bag who lives in AZ had an issue with item (dusty), we offer him $20 & he accepted. Money was sent through PayPal but the d-bag never accepted the money. This d-bag complained and EBAY gave him full refund of $66 plus allowed to keep item! Sent him some nasty emails telling him he was a scam artist and the d-bag has not returned any emails.

I have been selling on eBay for over two years over multiple accounts and have paid thousands of dollars in eBay fees. I recently received my first return for an Eaton Supercharger. The buyer had claimed that there was some light scratches on the rotors and wanted to return the item under the money back guarantee. I had detailed the scratches in the description and listed it as used. I told the buyer to return the product and I would issue the return. He refused and opened a case against me. After emailing ebay and contacting customer service numerous times, to no avail, I lost the case. Ebay gave me no reason and did not even ask for my side of the story.

I bought online on eBay, but I did not get what I bought for. I call eBay CS but they can't help, cause this and that. I called seller. The contact deleted, so I lost my money about $450 and I don't get anything. I don't where I have to go. Thanks.

Ebay did not resolve anything. Mohawk driver - gear designs - On Oct 14, 2014 I bought a poison ivy costume. I paid and never got my product. I emailed eBay and Aug 2015 still have not got refund.

My 13-year old son purchased a graphics card thru eBAY for $189 (with his own money). He plugged it in and it worked for 2 days and then it stopped. eBay would not allow him to return it or refund his money. We escalated it twice and got only lip service. SHAME on eBAY for not backing a faulty product that blew-up in 2 days. And more importantly, failing to listen to their customer. I will never trust or use eBay again!

A longtime 100% positive feedback seller on eBay sought help from the Office of the President. Summation - eBay is losing good sellers due to not caring. Just pathetic. Issue: Received a defect on an item broken by USPS she sold. Customer filed an item not as described via eBay, which eBay encourages buyers to do, even though it has a negative impact on the seller (no kidding, it was broken by USPS) hence the seller received a defect. Seller promptly refunded the buyer's money. Item sale WITH shipping $9.99. eBay's CSR told her to use a different carrier in the future. UPS wanted $12.45 to ship the item & FedEx wanted $11.76 to ship the item. Are we the only one seeing anything wrong with this suggestion?

I have only made 2-3 purchases in my life from eBay and this is the first time I tried to return something. The t-shirt I bought had a print that was not centered unlike the picture where the print was clearly centered. The seller who was ranked #1 on eBay, had no clue how to provide me with a shipping label yet the eBay instructions said I needed one. After going back and forth with the seller and making about 6 calls to eBay, thereby wasting about 3 hrs of time for this lousy $12.99 t shirt, they closed my case!

To make possible the health support to my dying mother, facing a bad cancer, I had to move from Bangkok Thailand to Cambodia in 2011. After fighting 2 years with a prostate cancer, when the doctors gave up, I decided to took my mum in Asia, and that's what she wanted. After she passed away, I faced situations I never met before. Cambodia is an "emerging" country, understand, the poorest country in the all Asian continent - poorest than Bangladesh, poorest than Burma or the Philippines Islands. I choose Cambodia as new "home" because mum was not English speaking (we are french) and French language is still spoken here.

I was called **, stupid, and lazy by a seller when I asked him to stop emailing me. I contacted eBay customer service and they did absolutely nothing about it. This seller was allowed to harass me and call me names so I closed my account today. I have had way too many sellers be rude and disgusting towards me. These sellers fraudulently advertise products constantly. I have had to request many refunds due to the lack of monitoring done by eBay. Enough is enough. Go elsewhere to buy products.

I sold an item on eBay that was in great working order and condition. The buyer claimed it did not work. I asked the buyer to exercise insurance at USPS as the item must have been damaged in shipping. They refused. They asked to return the non-working item. I explained again that if it wasn't working now, it was damaged in transit. A case was opened. eBay forced me to take the return. The item was returned, not in original packaging, in working order, but was now cosmetically damaged. I tried over weeks to explain to eBay that this buyer abused the money back policy. Not only were they scammed, but now I am out my original sale money and now have a damaged item that is not worth selling. They hide behind canned speak and avoidance, and no one helps the seller in these instances.

I put a 7 year old used D&G top on eBay for 4.99 and got stopped from selling for 30 days even though I have 777 positive feedback. I will never sell or buy from eBay again as the way it treats its sellers is disgusting and their high fees are ridiculous.

Ebay has become toxic for sellers and a playground for scammers. We operate several eBay selling accounts. We've always had 100% positive feedback, and rarely any issues. This all started to change a few years ago with the introduction of the poorly thought out eBay "defect" system. In short buyers can now purchase an item, claim it's not exactly as described (falsely), get a full refund plus return shipping (of which eBay gets a cut both ways), keep the item, send back nothing at all or a box of trash and the sellers are not only completely out on both the product and funds, but are further "punished" by eBay for having an item returned. The idea that "bad" sellers are limited may seem acceptable in the broad scheme, but in reality it has made it nearly impossible for sellers to maintain good standing, and has opened the door for scamming left and right.

I bought an Item on eBay, but before I bought it I asked several questions like eBay states you should. Well I got ripped off and when I started a dispute I got the runaround from eBay. At first they kept telling me I had to wait more time before it could be escalated to the next level. The third time and two weeks later I called my Credit Card company and started a dispute, they told me with eBay I had a wait period of 15 days before they would step in from the day I called them (credit card company), OK.

I made a payment on the morning of the 29th not realizing that eBay would take out the same payment at 3am the next morning. I did this because I needed to make a credit card change to avoid payment issues. I call eBay to stop the payment. They tell me it will take up to 30 days. Really! Why? Any company including mine can refund money the same day, especially if it was taken in error or in my case (already paid). Because I'm a relatively new seller I did not realize there could be such consequences, nor did I realize it would take eBay up to 30 days to return the money.

Ebay removed my listing and told me not to list this item again. I called and asked why and they said the item is not authentic. I asked how they know it's not authentic and they couldn't provide me an explanation. I've been selling on eBay for years and my feedback is 100% positive. I didn't expect that, at least to give me a chance to make things right, after all we still live in America.

This company consistently lets people sell objects that are damaged, stolen, fake and violates its own rules on a daily basis. It's incredible what they will do to get mere cents from a sale. I have been a member since 2006 and have purchased over 340 objects, mainly Football cards and bicycle equipment and clothing. There seems to be nobody monitoring or aware of their weird business practices. Also their main office or where your telephone calls always goes to the Philippines. They also never take the buyer's side of 99% of the complaints I have made to them for any reason. These shoddy practices need to be looked into and fixed. Also I do not believe they pay any U.S. taxes.

Speaking to many different depts, the resolution department sent my call to a specialist. So lying and repeating falsehoods is their only method. Seems Craigslist is more honest. eBay lately has been junk and trash having to return at least one of 2 purchase I make.

Buyer undercharged for shipping. I just sold a Fender Mustang IV v2 on eBay and the buyer was only charged $33 for shipping. It cost me $71 to ship it and that was the cheapest way via UPS. Even PayPal didn't agree with the shipping charge for the size and weight of the amp. They are so messed up and I'll NEVER deal with them again.

Horrible purchase experience through eBay and less protection for buyers. I bought this item through eBay (IPTV With 400+ Free Channel Android 4.4 WIFI 1G/8G XBMC HD Smart TV BOX) $88.50 on Monday, Jun 8, 2015, arrived on Tuesday, Jun 23, 2015 from China... It was a defect unit so I started communicate with the seller through eBay for almost two weeks without getting any results, I opened a case on July 1st requesting a return, seller refused to send a printed return label and asked me to ship it back from my pocket and he WILL pay it back once receive the item. The cheapest rate found with FedEx on that weight of packages is 107 as shown on the attached receipt. All the communications been monitored through the opened case on eBay.

Seller did not send product pictured. When I tried to return the product the seller required me to pay for return shipping with the promise of reimbursing me for the cost. Seller: daiwei0070755 refused to refund shipping or product once acknowledging receipt.

I listed a car for sale with MY phone number on the page. They sent me an email saying that my listing has been removed and account locked due to unauthorized activities. I called them and the rep did help me, but was rude and blames the "system" for doing that. I asked how stupid their system can be to think that a fraudster would list MY phone number on the ad? She didn't provide any answer but only to excuse herself by saying "mistakes happen". She was able to restore everything but I had to RELIST. It takes 24 hours for the ad to become searchable and all this hassle is just unacceptable. I also purchased a snowplow on eBay but the guy wanted to meet locally and settle the trade before completing the transaction on eBay. After it was done, he cancelled the Ad. It turned out the snowplow had a major defect. EBay refuses to take responsibility because, they said, "You didn't complete the transaction through eBay".

I sold a Nintendo DS lot that included a console, multiple accessories, several cartridges and 2 SD cards with flashcard for games I owned and have since sold with a previous DS lite sale outside of eBay. My son decided he no longer wanted his DS but rather an Ipad. After purchasing an Ipad off eBay I sold his DS lot with an asking price of $130 clearly pointing out what was included and that about 80 games were on micro SD cards. JJGames out of Englewood, CO, JJ Hendrick, real name, is a retail seller of gaming consoles, cartridges, etc. They have an online store where they specialize in great discounts. He asked for a refund after 30 days stating that it was counterfeit/fake. I refused and he threatened. I've never had a bad review ever after 10 years on eBay, so I reluctantly agreed to refund his money after receiving all items sold and in the condition I sold them in.

Received a pool cover roller without clips to secure the cover to the roller. I pointed out to the seller that his ad shows the clips. He responded that the factory decided not to ship clips but never told him. So, I asked eBay support for help. They found it in my favor and told me I could return the item. I explained that it took a long time for me to assemble it and I am not healthy to disassemble and carry it to the post office. I suggested that the seller can give me credit on my purchase, I will buy the clips online. eBay said once I escalate an issue to eBay support, I will not be able to work with the seller directly.

eBay has lost sight of what is important. It sees sellers as some sort of necessary evil, when in reality sellers are what makes eBay profitable. Sellers take time to go find merchandise, time to list it, and then time to sell and ship these items. eBay has forgotten the true customer on eBay is the seller, not the buyer. The buyer takes second to get on and buy an item, to then turn around and screw the seller over with all the head games that have been thought up to get something for free, on account of eBay's policies. The scams are endless by some buyers. There has to be some recognition of sellers by eBay or eventually out of necessity, sellers will find other avenues. This is inevitable. I go to live auctions all the time and the Owner of the auction house realizes without people supplying items to sell there will be no auction or income made by the auctioneer. Why is it eBay can't figure this out?

I purchased what was described as a "high definition" video camera. When it arrived and I did a test video, I found that the video looked like crap, clearly NOT high definition. The industry standard resolution for high definition is either 720 or 1080. The camera that I received has a MAXIMUM resolution of 320 x 240. Again, clearly not high definition video.

I've been selling on eBay for several years with over 2000+ transactions and 100% feedback. This is my last time selling as I've had a few too many buyers open a bull case and eBay ALWAYS sides with a buyer. This last case was a women that purchases a brand new pair of Nike sneakers sz 6.5. She received them, wrote to me saying the shoes are 6.5 but are sized wrong - they don't fit. Now I'm just a mom selling stuff outgrown by family etc. Not a big store so I don't offer refunds that I clearly state on listing. Needless to say that eBay sided with with buyer and expects me to pay and shipping as well. Sorry eBay, you LOST my business. SELLERS GET SCREWED ON EBAY!

Hello, beware of buyer protection program. I bought the cell phone from MAXIMUM Cellular on eBay. The seller send out the cell phone and I never received it, because it got stolen from the apartment building where I live. When I contacted seller, they told me I should've asked for signature confirmation, he did tracking number. I opened the case and it was resolved in the seller's favor and even my negative feedback were removed. Not only I lost $ 150.00, but also it turned out to be my fault in this situation. I understand that Maximum Cellular will bring more money to the company, in compare with us, little people and it is more profitable to resolve case in their favor, but I have no cell phone and no money, thanks!

I sold a used Dooney & Bourke leather handbag that was in excellent condition to a buyer who attempted to clean it with water, solvents and a high heat dryer. After ruining the handbag she didn't want it and returned it to me for a full refund. eBay's policy is that the returned item must be in "original condition," but they ignored their own policy and issued a full refund to the dishonest buyer without my consent. Now I am out $106.00 and have a worthless leather bag. My only recourse in an appeal link in the electronic case file. The link leads to a "Contact eBay by Phone" form which ends with a call to someone in India that has no power to overturn the decision, does not speak English and offers nothing more than sympathetic words. eBay owes me!

I bought on eBay listed movies on dvd. Serial "Drums of FUManchu" plus "Tarzan and the Huntress". I tried to re-sell them, listing them on eBay in turn. I was told I could not list anything on eBay now for 30 days.. because the dvd movies are not in public domain but... the original seller stated in his eBay listing information. However, I have called eBay and talked to 6 difference reps on the phone. They say there is nothing they can do, as I was illegal; selling"replicas". That indeed on eBay.. there is listed "Replicas" of super-bow rings, swords, etc. I told them to look and see the original seller and many others are yet selling these copies stated over 60-80 times. Why pick on me? I have been a seller on eBay since 1999.

I have ordered an item ** on 11th shipping date was till 15. Till 17 there was no reply. When I contact the seller (Name - Ankush **, Tel - **, email - **) I was informed by seller he has send to eBay and eBay has to send to me. Next day I saw online in PaisaPay ID ** system generated refund as seller could not send. I called eBay support and was informed "your order is cancelled because we are unable to send on time". So I reordered the product from another vendor ** which is now shipped. But I still did not got refund of my previous PaisaPay ID **. This is very bad service from eBay customer care. It took my lot of time contacting the customer support and went through lot of horrifying moments. I want my money back and compensation for the delay. Please help me get my refund back and for all the pain I went through calling eBay customer support for same.

I sold a camera lens just over a month ago. The buyer, after THREE weeks, "discovered" that I misrepresented the item and he wanted a full refund, which he got. eBay put a hold on my paypal account, and then billed me for return shipping, and it was like pulling teeth to get them to give me a credit on the final value. They sent the lens to my old address and when I asked them to issue a new label and have it sent to my current address, they refused and said it was my fault if I didn't get the lens back. I have tried to talk to a supervisor, with no help at all. They have basically called me a liar. I am going to file a complaint with the BBB and also talk to a lawyer if the BBB doesn't get results. I think a good old-fashioned class action lawsuit is what is needed. eBay wouldn't even have a business if it weren't for the sellers, yet they do nothing but screw them over.

I bought an item in eBay NWT. It was size 4 and sometimes I can wear size 4 depending on the the style. Nevertheless, it was too tight for me and tried returning it to the seller. She refused to take it back because of her no return policy and suggested that I sell it back in eBay. I did within few days and local buyer won the bid. That jacket was in good condition/new.. Buyer claimed after few days of receipt that it was not as described. One button was loose and wrinkled. She sent 3 pictures, one laying flat with the same button she was referring to still intact but the 2 other pictures with the same button loose. I even tried this jacket on and checked everything when I received it myself from the original seller. If this was the case, I could have returned it to the original seller.

I signed up with eBay to buy and sell about 5 weeks ago. My item, a pair of earrings, sold quickly, but I have been unable to list anything more since then. I called eBay everyday for over 4 weeks trying to fix this problem. But nearly 5 weeks later I still cannot list anything. I keep being transferred from department to department and have even spoke with some of the same people 3 times. I have done everything they have told me to do including changing my phone number at a cost to me of $36.00. Others say any number of things to put me off but always transfer me to their "SPECIALISTS," in WHAT I wonder.

Purchases an item new in box and when it arrived, parts were not working and it was doused in cologne and my allergies went off the charts. I opened a case and it was in my favor for a refund of approx. 33 and some change but eBay asked that I pay the shipping. Really? When did this start? This was truly a false advertisement as new in box but the box was opened, etc. I have returned more items in one year than I ever have in the 10+ yrs I have been with eBay. Amazon is looking pretty good about now.

New 3500 lumens,1280*800 Home theater LED Projector, USB, TV, Full - I did not receive yet. Delivery period 16 July 2015 was expired. I paid all the amount through Paypal. I got email as shifted item. I shall be thankful too If you could make money back or Item Which are ordered. I try to keep feedback, Message appeared as no such account. I send several emails to the seller But no Response. Now I am big Frustrating about eBay. Can I have any legal action against them behalf of me. You tell what to do? Thanks.

We sold a rare Beta-max VCR in perfect working condition except for some scuffs and minor marks. The buyer complained and said it was defective and wouldn't power on. Ebay forced us to pay the return postage and when we got it back, buttons were broken off and the front face was falling off. The buyer did nothing to protect the vcr during shipment. Plugged it in and amazingly it powered on fine and played tapes perfectly. I sent photos to Ebay showing how it was packaged; photos of all the damage; and photos showing that the buyer lied since it powered on fine and worked just fine. Did any of that matter? Not at all.

eBay created a new Money Back Policy in September of 2014. That policy voids its own stated requirements for returns and it also voids an individual seller's returns policies. eBay notes that sellers are allowed to have almost any type of returns policy they wish - even a no returns policy, but in the end it doesn't matter since eBay ignores it anyway. In a letter from Gary Owen, eBay's President - he claims that eBay has the right to assign a loss aka faulty return "at will". A buyer's statements on the return are the ONLY thing that matters, and since losses are part of business, eBay sellers should "take one for the team".

My eBay selling account was restricted without any cases. I listed old phones. I provided bill to eBay, all other proofs but still the account is restricted. I lost my money.

I recently began selling various items on eBay and read through their policy regarding the delay in receiving funds from sales while a Seller establishes a proven sales track record. Specifically, the policy states: "While you establish your selling track record, buyer payments may be delayed. These funds will generally be available once: 1) It's been more than 90 days since your first successful sale; 2) You've had more than 25 sales transactions with US buyers; and 3) You've had more than $250 in sales. You need to add tracking information to My eBay or to an eBay Buyer Protection case."

Even after following the advice of one of their associates on eBay, I still received negative feedback. After a lengthy explanation as to why I was uncomfortable shipping my product to the customer, whom I was really mistrusting due to his behavior on the messaging system, I was told to just refund his money and then call back if he left negative feedback. When I called to request that it be removed, as I was told by the associate that it would not be a problem they then refused to help me.

I contacted a seller to get him to make me some monkey fist keychains so I could resell them. He sent the total wrong order and eBay sided with him, they received pictures of what we received. Was black--we ordered army green/an army green mixed with black. We received all solid black. Ebay sided with the seller and I got $120.00 worth of stuff and he refused to take it back. Ebay Inc - most criminal company in internet biz. Worst customer service on the planet. Ebay refused to make it right. Bunch of jackasses.

I recently was the victim of an internet fraud due to a eBay scam seller who was pretending to be sell something through eBay via PayPal. Basically, this seller compromised my Yahoo email, charged my credit card over $30 and changed my Apple ID pretty much putting me in a virtual purgatory (hell). Then, when I tried to contact PayPal and eBay about changing my password and account information, they told me I was "screwed" and I could not access the account. They said "I was forced to make a new account due to their strict guidelines. They would not bend their rules for any member". I am absolutely livid about eBay now. I was a member for over 10 years and I purchased about fifty items per year spending thousands of dollars. STAY AWAY FROM EBAY!! They do not care about their CONSUMERS. They only care about making BIG $$$..

Ebay has enacted a money back guarantee for buyers. Many companies do this, but they do it with their own money. Ebay does it with other people's money!!! I sold a guitar on eBay. The buyer was a Russian who agreed to pay the large shipping charge. When he got the guitar, he immediately started falsifying the condition of the instrument and trying to get me to send in a partial refund. When I refused to be blackmailed, eBay ruled in his favor without giving me any chance to provide any evidence. This is contrary to what eBay publishes. The Russian got a free guitar and eBay is making me pay. So this is the scam. Buy something on eBay that is expensive to ship. When it arrives, claim it is not as described. Use the cost of shipping and return shipping as a blackmailing tool to get the seller to send back some of the purchase price. If the seller doesn't, eBay will return your entire payment and you will get to keep the item.

I'm a repeat customer. My used camera came with a used battery that was DOA. I emailed Roberts for a response but got nothing. Very disappointing customer service. I won't patronize Roberts again. Item number 400915103256 only is available on eBay - no "order" number. Order number provided with this review appeared on packing slip only.

What a joke! There is NO eBay buyer protection! Paid for antique doll (over $440.00). Emailed seller to get more information about it. Seller told me it was a copy of an old 1840s doll. I told her that she described the major parts as original, and I wanted my money back. She basically said, "No way!" I immediately tried to cancel my order on eBay but couldn't because she immediately shipped it after I emailed her. You cannot cancel an order after it has been shipped.

The first bad experience was I bought a bracelet - didn't like it when I received it, gave neutral feedback which I would have gladly changed, decided to send it back for a refund, but seller never issued and I got no reply when I contacted her. I asked eBay to help but they ended up siding with her. My mistake was not sending the bracelet back with a tracking number, but that still doesn't give her the right to keep my money. The next incident I sell a phone I know is in good condition, buyer says it has water damage which is untrue. I have sold many items on eBay without a hitch, not one negative review but it obviously means nothing because they want me to refund the buyer. So again I pay for doing nothing wrong. Fool me once, shame on you, fool me twice shame on me. I will never deal with eBay again.

I am a drops hipper. Having run an online woman fashion site for two years, I understand the benefits on not buying the stock on hand. Obviously, I require the funds from my sales to move forward with orders as this was a very unexpected result from launch. On Friday the 10th and Saturday the 11th, I argued for hours, literally with eBay, in desperate attempt to have them list such a reduces policy, especially at the rate I'm selling and when you consider they are taking $20 from every one of my sales.

eBay summarily refunded Buyer for an item that was as described when sold. Recently sold an Atari 800 computer (reference ebay transaction ** ) that was equipped with an aftermarket rom called Omnimon that is useful for programming applications. Since I was cleaning out all my atari stuff I threw an extra joystick and dual paddle controller in the box. The buyer, obviously wanting a free omnirom, complained that the omnirom was not in the computer and wanted a $30 refund so he would not file an ebay claim. Told him in no uncertain words that I knew the ommirom was in the computer when I shipped it and would offer no rebate.

I purchased a motorcycle light from a seller called Sweetlife999 and this light arrived broken. I contacted them over 100 times re this as it pisses me off that a seller is allowed to operate when they are a liar and a thief. I was asked to send back the light and prove I posted it which I did and I was asked to get the cheapest postage and I did this then when it arrived with them they refuse to repay me for the light and the postage. It is not a lot of money but it is the principle. I keep getting answers like... "we will push this for you." Push it where? "We will get this moving for you." Moving where?

I am struggling to get my refund via eBay. I had purchase one time for which I received damaged and used item and tried calling up the seller but no one picked up the phone. I called up the customer care of eBay and they assured me to resolve in 5 days but no one came even after a week. Please refer my claim ID **. I again called up at customer care, the executive was rude and gave me another ID Reference no ** and did not guarantee any timeline to resolve it.

I ordered a product on eBay and when ordering I updated my shipping address in the computer. I received an email from eBay on July 3 stating that the item had been shipped to the wrong address. I contacted eBay and they suggested that I contact the seller. I did so and we both agreed to wait and see if the USPS would forward the item to the correct address. Upon checking the delivery history I learned that the item had been delivered to the wrong address on July 6. I called eBay today July 10 and asked for help and was told that the only person that could help was the seller.

I sold a computer case last month for $44, free shipping (perhaps my greatest mistake) - took great pictures, explained in the description that it's still a little dusty despite my cleaning efforts. This potential buyer asked redundant questions, (already laid out in the auction description), which I gladly answered again, politely, and with a lot of words - making sure I was more than clear what he was possibly going to bid on. He ended up winning the auction. It cost me $32 to FedEx it, PayPal took theirs, eBay took theirs, and I made $5. Then the buyer opened a case, claimed not as described - after making wild claims about how I left it out in the rain, and later how there must have been a motherboard or power supply fire in the case - none of which he could prove, no matter what kind of pictures he took in whatever lighting - just outrageous.

I am extremely unsatisfied with ebay return policy. They don't care about customer's needs. I bought a watch for my couple, but he didn't like it. And they deny to return my money back because it passed 14 days. I won't recommend this page to anyone because it is not trustful or reliable at all. And the buyer ** is completely irresponsible.

I joined eBay in September 2006 and was a seller and buyer, I think around 422 transactions with 100 percent good feedback. I bought 3 case pocket knives from the same buyer and he advertised combined shipping. All of the knives were vintage and advertised as mint. When they arrived one of them had a crack in the handle around the pin. One of them was supposed to have an original case box with it. The seller didn't include the box, didn't combine shipping, and said the crack in the handle was due to its age.

My 16 year old son sold his GAMING COMPUTER he built on ebay for $340, basically losing money already. It worked perfectly fine. It was in perfect condition. He played Dayz on it for several months just great. He started building another and wanted to sell this one on ebay to help with the cost of the new computer parts. We packaged it in the original box and styrofoam the computer case came in. The buyer said it wasn't working. They said they didn't open the computer. It came back dented, parts loose, and parts missing. The box looked like it was chewed up, barely taped. It wasn't even protected with the styrofoam. Completely careless packaging. I complained to eBay several times about the condition of the computer and how we were not happy at all, even took pictures.They don't care. All they did was refund the money to the buyer.

Ebay sucks. They are stupid and big fraud. Never support them. Even people trusting them currently will get stamped soon. They always take high fees and they support for big buyers and recently I was selling and having a good experience. They suddenly suspended my account saying that I have been associated with another account who have been suspended in ebay recently. They mean that people should not talk or have any kind of dealing with people who has been suspended. They mean to say that.

I sold a item eBay and clearly stated no refund. Buyer has remorse and made excuse with eBay and got a refund back. I end up getting stuck with the selling fee and shipping fee. Why do they even have option for a no return policy on selling page if they don't honor it? This company has been crocked toward the sellers ever since I join couple years ago. Us seller always get stiff one way or another. The crazy part is eBay act cops, jury and judges. Their decision is final. Seller cannot dispute charges and force to repay via PayPal. Total BS.

I bought a camera off eBay - It would not focus, and buyer would not return item. Ebay ruled in my favor but they sent me a free return label. I thought this was a blessing. Wrong. It had UPS and USPS tracking number on it. What **. I took package to the USPS in person and tracking is not showing up. I called eBay and they transferred me to China. This people could not understand my issue and I could not understand their accent. I want to talk to someone in the USA who English is their first language. These people can't even pronounce Nikon.

eBay lets buyers steal from sellers! I sold an item on eBay at auction. eBay sends email to the seller to ship the item with shipping label but the buyer never sent payment for the item. I contacted eBay and there was nothing they can do to help me. The buyer stole the item and never paid. I feel completely ripped off. I am never doing business with eBay ever again. There is no protection for the seller. They told me the only thing I can do is file a police report. The NYPD has better things to worry about than this. eBay does not want to take responsibility.

I purchased nursery plant stock. Inflated shipping fees were refunded by honest seller - good transaction. Received note from seller apologizing about orders he had messed up. He is going through chemotherapy, had bad side effects and was in and out of hospital. eBay closed his store and when I contacted eBay on his behalf I was given the usual privacy issues garbage. I don't know all details due to privacy issues but it appears this man's services were terminated because of 9 complaints and his health issues. eBay has no concern for its sellers and apparently consumers. Any company who makes their living off the backs of others and treats them with such disrespect does not deserve to continue. My money will no longer support eBay.

I paid the seller $295 and received an item that was listed as like-new, but that did not work when I received it. I messaged the seller (as eBay recommends to do first). I first tried trouble shooting as the seller suggested and then tried bringing it to someone to be looked at. It simply did not work. The seller then gave me a return address and said I would be issued a refund when it was received. I returned the item, (I also paid return shipping) and waited for a refund. When I did not receive one, I messaged the seller. After I did not hear back, I tried to open a case with eBay. Since I spent too long trying to work it out with the seller, eBay said it was past their return window and that they could not help. The seller kept the item that was returned and kept my money. He refused to answer my messages once he received the item. The seller's contact info he gave is Jason **.

I sold an item (engine block) that was $557 and the buyer said it arrived clean, packaged well and as advertised. He said he needed additional parts in order for it to work for his bike and told me to either send him the additional parts or give him a full refund. I explained that I didn't have the parts he needed and I will give him a refund but he would need to send the block back in the same condition he received it in. He sent the block back in the same box but didn't include any of the custom packing material I made for it. Instead, he used three empty soda bottles. When I picked up the box off my porch it clicked and I knew then I had a problem. The cylinder case was bent and cracked. I took pics and sent them to the buyer thru eBay messaging.

I have two stores on eBay, selling lots of fine jewelry since 2004, eBay removes all my "top-rated plus seller" titles by prejudicial automatic system from 10/2014. If you are a powerful seller you must understand what I mean -- they can save 20% discount on fees, it's a huge $$ number they cheat every day! They have worst policy against seller. I believe these are violated fair business conduct law, I really hope a lawyer read this and help all our sellers to file a complain!

I bet some items on eBay auction and won. I later found out that seller misrepresenting their name as government liquidation agency liquidating federal assets. I found out they not really government agency, it is just a name they are using.

I been having multiple issues with either fraudulent buyers. My last issue stemmed from a buyer who was trying return a high end gold jewelry I sold her. She purchased a 18k solid gold diamond bracelet, and requested a return after she had a bracelet in her possession for over a week. She never contacted me regarding the issue with the purchase. She had the bracelet for over a week and then without contacting me she opens a case against me. When I got an email from eBay that case opened I sent message to the buyer asking why she never contacted me and because she had a bracelet in her possession for over a week we will have to send the bracelet to the independent jeweler to check the diamonds and the overall condition of a bracelet. The buyer claims that the bracelet is wrong size and she does not like the closure.

I have been a member of eBay for 14 years but because of buyers requesting refunds but not returning items and others lying about items not being as described, my global rating went below standard and I have been banned for life from selling. Of course I am still allowed to buy (LMBO). I logged in to my account where I have over 400 items for sale just to find there were none there. I then went to my messages to find out my selling privileges had been suspended.

eBay treats their sellers HORRIBLE. A customer was shipped a brand new item and complained about the condition lying and saying it was stained orange "like it had been dipped in orange juice". She demanded a full refund. I contacted eBay and they told me there is nothing they can do for me and that I HAD to pay her that money and she was able to keep my item. Ridiculous. Never sell on eBay.

Sold an item on eBay. It was marked. Buyer must pay shipping and used eBay calculator for UPS to calculate shipping for the item that I sold. Upon arriving at UPS I found out that the item was a lot more to ship than what the eBay calculator had stated. I called eBay and customer service told me that in fact the calculator is correct and that eBay gives discounted shipping to the buyers without letting the seller know. It automatically does this without any information provided to the seller about this practice. The shipping difference was about 25 dollars. That is not ethical and it is very misleading.

Ebay does not follow through with almost every complaint, they send you to ** staff in the philippines, india, etc. They can't speak any ** english, the company is a lousy piece of **! Congress needs to investigate this! Ebay! Sue this ** up company. Thanks.

I ** retired in July 2008, as a Detective with the Las Vegas Metropolitan Police Department after 24 years of service. After retirement I began to shopping and hoarding the items for years. I found enjoyment in repairing items, and selling them on EBay for a reasonable price often for what I paid and even less in an effort to help out buyers to obtain what they were looking for at great prices. After selling for a few years I earned EBay's top rated plus seller status.

I have been selling on eBay for over a year now and I am done because I sell an item in full working condition and the buyers on eBay make up lies about the item not working and eBay just sides with the buyer no matter what, even if it is their first purchase on eBay! They make me give them buyer a full refund and the buyer got to keep the item!!! Ebay supports thieves and liars!!! Any buyer can make up anything they want and eBay will just side with them. I think eBay does this on purpose so they don't have to waste time with small sellers like me. Ebay should be shut down for letting people get away with illegal activity. SCREW YOU EBAY!!!

I sell all kinds of things on Ebay and have never had an issue until today. My son listed a pair of Nike Shoes and they sold quickly. He shipped the shoes that he thought were paid for and never received payment. I followed all of Ebay's suggestions about contacting the buyer, opening an unpaid case resolution claim, and contacted Ebay when none of those options worked. During my call today I was transferred four times to different departments because no one had any help to offer me other than what was on the screen they were reading from. The only help they could offer was to block the buyer ** and give a negative review.

Ebay gives you free listing and you expect a modest fee for selling an item but their greed is totally out of line now. I have been with them for many years and I’m appalled at their charges. It's no wonder they have themselves so insulated from their customers.

NEVER SELL ON EBAY. Ebay is a horrible site to sell on. Between additional charges, selling merchandise, handling buyers, and lack of information provided to seller. This site will deduct an automatic $1.00 from each item sold. Then as the end of the month they will deduct another 10% of the listed amount. So if you do sell, don't sell anything higher than $10.00. Ultimately you are screwed as a seller.

I have 2 worthless gift cards for $50 each. I am not given any option to add it to an order so far and I have had 4 transactions. I called both eBay and PayPal and both gave me a song and dance. I want it in the PayPal wallet to be used later like Amazon does.

Twice in the last couple weeks I have made purchases from eBay sellers who fail to ship the product or ship a less expensive item. I was frustrated when I purchased a GPS and received a less expensive model with a smaller screen. I did not get timely assistance from eBay so I just gave the seller horrible feedback instead warning people who read feedback to not buy there. I have not heard anything from that seller. I also purchased more electronics from a different seller on eBay and the seller did not ship and has not made a refund. I have reported this to eBay, but have yet to hear from them. Oh, how far has eBay fallen that I have twice been victimized in the short time since I have started to use their service again. Sending future business to Amazon.

eBay did nothing. The seller did nothing to resolve my $848 purchase of an LV Bag! It was not disclosed that the 4 year old LV bag "stunk with cigarette" smell and unbelievable odors!!! I have washed the bag 5 times now... Will most likely trash it! Smells are still present - bag is also "very used." --- The resolution center sided with Seller. --- Where is the philosophy that the Customer is always right? eBay doubt my word. --- "They said I had no proof." They did admit the seller did not disclosure - bag has odors! Shame on seller and shame on eBay. I will NEVER buy used again... Shame on me for trusting EBAY.

Ordered product on June 22nd, buyer waited for 3 to 4 days for shipment to be ship out, after waiting three to four days sent buyer email in regard to product. Never received email until buyer had to keep sending email until seller final responded - product no longer available. This is false advertisement. Buyer is **.

After being a long standing user of eBay over 10 years with a "100%" positive rating, I had requested the return of a $20 defective flashlight. I was told by the seller and eBay that I needed to wait 5 days before a return label could be printed. I contacted the seller 3 times and was told again to "wait for eBay". After contacting eBay by telephone and being on hold for over 20 minutes, I was told I needed to wait one more day and then call back. BAD policies and incompetent service personnel.

I had received an email in my eBay email, stating that "...as a preferred seller, any items listed before June 15, 2015, would receive a flat $10.00 fee when sold." I responded to that email, activated, and proceeded to list three items. I was checking my seller scoreboard and noticed that among the promotions, this one was NOT included. I immediately called eBay and was told that I would be given the promo offer when the items sold. One sold quickly for $150. eBay charged the regular fee and that is being billed right now and will be automatically extracted from my PayPal account. Meanwhile, as I checked my email several times, that particular email with the offer HAD BEEN REMOVED! I am incensed over this shady behavior. Fortunately, I had kept a copy of the promo email. SHAME ON YOU, EBAY!

I was looking for a used car radio for my car. I have only bought from eBay a few times. What caught my attention was their money back guarantee. They claim if you have a problem you get your money back on virtually everything. I had a problem with my order, it was not as described. I contacted the seller who gave me instructions on how to fix the problem. Not only were they illegal, they did not work. I contacted the seller again and waited for a reply and never received one. So I went to a thing on eBay that has button for "return item."

I had rented a book from eBay for one of my college courses. I sent the book back a week and a half early since I needed to leave out of the country. When I came back from my trip, I noticed that $200 were removed from my checking account. When I looked into the situation, it turns out the book "never arrived", so eBay charged me full price for a new book even though I was given a very old used book. I sent multiple emails and gave calls and all they said is I was responsible for the books arrival even though my tracking number said they had received it. They never refunded me the money or got the book back.

I listed a new, unused Nikon camera lens on eBay. The purchaser asked me several questions after the item was purchased (even had me sent him a copy of my purchase from B&H). He then paid me through PayPal, and I mailed him the lens. The purchaser falsely claimed that the box was missing an item (not true) and demanded a refund. eBay approved the purchaser's return and refunded the purchaser from my PayPal account. He returned it to me, at my expense ($189.00 by FedEx). I tried to contact eBay, but they would not return my email. I was a member from 1998, and never had a negative comment. I have cancelled my account, but eBay said it would be cancelled in two months.

I got a damaged item. I called eBay and asked for a refund since the seller wasn't responding. After talking with a rep they told me that I had until the 29th to send back the item. I sent the item back and they told me that I was late. When I said that the rep gave me the wrong date, and it was their mistake and I returned the item, they were rude and never refunded me. They stole my 100 dollars! Awful customer service.

Previously had a TracFone flip phone. So yes I am something of a rookie. Purchased this phone on eBay because of reviews written by TracFone reviewer. Said good deal as includes 200 minute calling card which translated in to 600 minutes talk, text, web. So instead of paying $80, paid $109. So ordered phone. While the phone package and information all say it is a TracFone, it is really a Net 10 phone. Now granted that is part of TracFone, but you can't use TracFone time cards with Net 10. Also it was a monster problem getting the phone activated. They provide the TracFone number to call, but all the reps kept saying I can't activate because it is a Net 10 phone.

eBay allows buyers to abuse the 'not as described' policy to force sellers to pay return shipping, final value fees, etc. I have sold on eBay for many years (and not without other incidents). I have a positive feedback score of over 900 and didn't have negative feedback before this transaction. The buyer that was sided with only had a feedback score of 27. I offer returns if the buyer pays the return shipping (keep in mind that I still lose the cost of the original shipping). Rather than pay the return shipping a buyer LIED to get free return shipping. EBAY approved this and made me pay all the auction fees, final value fees, the original shipping of $10.15 and the return shipping of $12.87. Note also that the return shipping was higher than what I paid. I filed a dispute with eBay and they sided with the buyer and refunded all the money to the buyer and then charged my Paypal account.

I have had an eBay store since 2005 and traded successfully with a Top Performance rating for 99% of the time. Things changed in December when we had 2 transactions that apparently rated us Below Standard. We had 2 items bought and paid for on eBay that were unfortunately no longer available. Correspondence and funds were refunded immediately, still maintaining a positive outcome with the customer.

I'm very upset with eBay right now. I purchased a watch at an auction on eBay. While I later found it new at an even lower price, I had already paid for it even. However, when it arrived, it was a lot more used than the pictures in the listing showed. I complained to the seller in the UK, and he offered to refund my money and my return shipping fees. He had thought shipping would be about $7, but First Class International was $11.48. I proceeded to return it on May 14, 2015. However, it got stuck in Europe, eventually even returned to the USA before finally returning to the UK and being delivered over a month later.

eBay arbitrarily removed my listing saying it was not "authentic", without asking me for proof otherwise. I posted the item before Father's Day hoping for a timely sale. But the entire 2 weeks leading up to Father's Day the item was not listed. First time I called, one eBay employee said he would report and get the case investigated. Second time I called, the employee said she doesn't see any record of the complaint at all. Then, instead of saying my item was suspected not to be "authentic", she made up other things saying there was not enough description about it or no picture, which were both untrue!

Problems with eBay representative. Fine young man from Asia, but could not really answer my question regarding various eBay practices. Many companies employ overseas operators, but sometimes they are not the most helpful. But I understand the financial benefits for large companies. Just a little frustrating.

Use eBay occasionally as purchaser. Never as seller. Tried to use account today & was informed I've been suspended. There is no appeal. Call to CS provided no reason. Evidently this is not unusual and they "do this from time to time". Terrible business strategy and CS.

I had purchased Redmi 1S touchscreen RS1450 b'coz my touch was broken. Got it item from eBay. When I went to shop for change the screen, technician asked me "Your LED also broken" and RS1500 more needed. Then I decided to return back b'coz it is not used for me which was bought from eBay. Customer service told me that you call 2 seller, all order cancellation rights reserved to the seller end. It is very surprising for me. I know eBay and trust him but this behavior disappointed me.

I ordered a picture that never arrived. After what was a laughable investigation. They sided with the seller who never sent it and refused a refund. She was also very nasty in her communications so the whole experience was pretty rotten and I'm out $75. So thanks for LITERALLY nothing, eBay. Your lack of buyer protection is embarrassing.

If you don't want to get screw up do NOT buy foreign items. I had bad experience with eBay buying foreign item: A not as describe listing, seller described an item 18ct but when I got the item it was clearly marked 9ct. I contacted eBay to have this return. They didn't tell me I need a tracking number nor they told me it was going to be so expensive. The postal woman told me to send it trackable it will be $38 + cents so I sent it without tracking number. Item got to its destination base on the post office but because I didn't had a tracking number I lost money and the return shipping total of $155.00.

I've always ordered from eBay and have always given a positive feedback when reviewing my orders. I've been a loyal customer for three years even gained a blue star for being a good customer. I ordered a gift for my four year old son and realized I did not receive it. I contacted the seller and there was no remorse or understanding that I did not receive the item. How can it be proven that they even sent the item they sent. All they have is a tracking number. There is no signature confirming that I physically received the package. I was treated like a liar. How do I even know what they sent in the mail is what I even ordered?

I decided to sell my clothes for some extra money because I outgrew a lot of them, and I thought what better site than eBay. Everyone uses it so it seems to work, right? I am so upset to say that I will never use this site AGAIN to sell my clothes! When you list your items, they put you under the impression that their service is completely free and easy to use but using eBay has been nothing but a headache, honestly. After I sold an item, I got an email saying that my monthly invoice was ready for payment. I was outraged! My initial thought was, "Wait, so I DO have to pay to sell my clothes?" When you list items, and before you hit continue, it clearly states that doing so is completely free, and so is relisting, etc. I did some research and apparently there are in fact, hidden fees.

I ordered an item which came with a hole in the rear end - you could see my skin! I asked for a refund and sent the item back. I had no tracking number (my mistake) and the seller would not even respond to my emails. I called eBay and they said they could not help as I had no tracking number. I understood that. BUT I left negative feedback for others and eBay removed it and said they ruled in the seller's favor. WHAT?! They just want it to look like everyone is happy and no one will see that this seller is shady. Not cool.