eBay Reviews

1) NOT ABLE TO BID ON ITEMS 2) NOT ABLE TO SELL ITEMS WHICH DOES LIMIT MY ECONOMIC STATUS.

Stress, financial, feeling taken advantage of, helpless, strife between me and my husband.

Then we found out, he did that to another buyer for the same item as well. We left feedback for this buyer too, stating, that he makes false statements regarding us. We just found out, that this Feedback got removed and ours is still on. Then, we got an email from on of our customers saying, that this Buyer contacted him and tells him, not to buy from us. What can we do against him and what can we do against eBay to take this negative feedback of and get this buyer suspended???

We lost until today aboy $4000 USD.

I lost my job and Iam trying to sell items to make ends meet because I take care of my mother who is sick

They have removed the items from my items won list, but as far as I can tell that is all that they do and they don't seem to do much if anything to help prosecution of the sellers. I am interested in joing any class action lawsuit for buyers who have had this same experience. I strongly advise anyone condidering any purchases through eBay NOT TO DEAL WITH THEM!!!

I have lost over $1,000 through two fradulent transactions that took place on eBay.

I have more that 5 months contact many times the seller by e-mail, send many many e-mail and never answer me. I lost my money, because I purchase and complete DeLonghi PAC-360 Pinguino Portable Air Conditioner, but I receive incomplete and lemon air conditioner.

No matter I stll off ebay with a large stock and more on the way, already paid for. I've not even alloud to buy from ebay and I thought that's what they where doing buy having a auction. And these people sell the same thing I was selling and listing it just like mine, they even kicked me off once because my photo looked like another photo one of their larger store has, meybe it looks like that because its the same thing and you can only shoot photos on a flat surface and it looks the same

I have products and products paid for on the way and ebay has taken over the online auction, If you can't use ebay your just stucked with your products

I had 1 person say his didn't work,so I told him to send it back for a refund. Sounds simple yes, well thats only the start. He said he was going to keep it and I was going to send him a new one.No one refunds without the return of the item.

So when I kept saying return item I'll refund you money after 21 days he went to paypal and ebay and still never returned the item so ebay kick me off. And to this day I still don't know if the item was broke,didn't work or he just sold it and wanted a free one to sell again.

The deal is other people sell the same items at a higher price. Another deal is people buying and copying software than returning it for a refund. They did that with some games. So I went to the kids in my area and had them put the games on theit playstation. it work great and because I already tried to sell them and now their not new I just gave them to the kids. At least they where happy.

This caused my listings to not be seen for the full 7 days that I paid for. This is taking money away from me. I had 4 accounts on ebay and wish to sure for each one of them. I want to be added to the EBAY CLASS ACTION LAW SUIT

After 4 days and several calls to Ebay, I finally got an answer to why my listing was cancelled. They said "several" sources said it may not be real. If I want to relist it, I would have to have it re-authenticated through one of the other services. There's only 4 authentication services that are Ebay approved.They are GAI, PSA/DNA, SA and ONLINE AUTHENTICS.

My question would be why wouldn't PSA/DNA or 1 of the other services say it may not be real? If I was to send it in to PSA/DNA, the cost would be $200.00 to authenticate it. Knowing GAI was already approved was the main reason I bought it. If Ebay isn't going to stand by it's list of approved authenticators, they should remove them. I'm out the original price I paid for the photo and about $200 in profit.

The items I list are genuine, innocuous and comply with all of ebays guidelines (other than the previous unknown rule about categories). Ebay has no justification for suspending my account and appear to be simply refusing to admit they are wrong in this matter.

I would be glad of any advice or assistance you may have to offer to help me overcome this injustice.

Here is a copy of my last email to ebay - "Message: My account suspension is entirely unwarranted. PLEASE REVIEW THE FOLLOWING FACTS. 1. Ebay did not notify me that it had removed my listings (they were listed in the wrong category but I did not know this at the time). All I saw were listings being removed WITHOUT ANY COMMUNICATION FROM EBAY. 2. Your last investigator FALSELY (and I emphasize the word FALSELY) accused me of re-listing my items after I was told not to. If your investigator simply read the next line of conversation they would have realised that I re-listed my items BEFORE the conversation took place. I AM NOT PSYCHIC and I cannot follow instructions before they are issued.

"3. My suspension appears to be because I re-listed my items after eBay removed them. As I HAD NO IDEA who had removed my listings OR WHY they were removed IT WAS PERFECTLY REASONABLE for me to re-list my items. I was after all loosing money and AS FAR AS I KNEW AT THE TIME I HAD DONE NO WRONG. 4. As soon as my listings disappeared I contacted eBay to find out what was going on. My initial belief was a malicious third party was removing my listings and I contacted eBay under the heading of Unauthorised Account Activity. Nobody at eBay could tell me what was going on until after my account was suspended.

"5. THERE IS NO SUGGESTION THAT I HAVE ATTEMPTED TO DEFRAUD EBAY IN ANY WAY. My items were simply listed in the wrong category but eBay DID NOT inform me of this nor did eBay give me any opportunity to correct the mistake. I have been unfairly punished by eBay largely due to eBay?s TOTAL MISMANAGEMENT of the entire affair from beginning to end. My last communication to eBay wasn't even answered. Your investigations have been slap dash and hopelessly inaccurate. I HAVE ACTED WITH INTEGRITY THROUGHOUT yet eBay has been completely unprofessional, inflexible and unreasonable. I feel fully vindicated in asking for my account to be reinstated."

I have not received a reply and I know of no way to take this matter further. Ebay is entirely obstructive when it comes to complaints and small traders such as myself do not have the means to challenge them in court. I would be grateful for any help you can give me in this matter. The consequences are admittedly small at about $US 150 per month (one month has elapsed already) but the principle remains that I am being unfairly prevented from trading. I have also lost my ebay feedback rating which took me three and a half years to build up.

I decided to keep doing what I loved to do but start a new Ebay account and sell other things that bring in a little more money. Things I saw MANY others selling. So I started selling DVDs on the new account. The first couple sold, then they started pulling one certain one (cant remember what it was to start) saying others reported it looked fraudulant. I thought that kind of odd since all of my auctions were listed exactly the same but only certain ones were being pulled. I asked for help... of course because of safety concerns they cannot help.

I relisted them a different way, coping the wording from other ebayer auctions that were NOT being pulled. YET they still got pulled. Finally they just started pulling everything. Then suspended my account. At first they said I could not open a new account. Then I received a notice saying that I was no longer allowed to use ANY account on Ebay nor any one associated with me. So needless to say I was not overly shocked when ebay put a 7 day restriction of listing new auctions on my original business account, even if it is listed under my husbands name.

I emailed them to find out what was going on since they never sent any notice to my original business as to why this happened. The suspension started last Saturday. I have emailed them 3 times. NO response. Of course you cannot call them, if you call back the number they call you from it is locked so you cannot get through. I tried the live chat... GOOD LUCK ON THAT!

My mother calls me Thursday night saying that Ebay has INDEFINATELY suspended their accounts there for being associated with mine. One account my father has been using for 7 years. They received no warning or notice except they were indefinately suspended. And Ebay refuses to talk to them or fix it.

My store was indefinately suspended last night. Now my customers are contacting me because Ebay notified them of me not being a registered user, and told them not to complete payment to me for the items they won. YET, I know they will charge me those fees. I have never... EVER receive a relisting fee credit. I find it very odd and suspicious that Ebay, allows only certain ppl to sell things on ebay and do not allow others to sell the same things.

I had no long lasting damage unless you include the over 1000 customers I am losing because of Ebay's actions. My parents loss of their accounts. The hundreds of dollars I have lost in Fees just for Ebay not to list my auctions until 4 - 8 hours AFTER I submitted them and my paid for time started, or the hundreds of dollars I paid and did not receive credit for on relisting credits. Or the hundreds of hours I have put in listing items and creating my store just for them to decide to take it away.

The last time I did get a manager to put me in touch with an account tech about 2-3 years ago, I spent two or more hours on the phone with him to in the end result have him tell me it's a glitch and all works out in the end, it's my money, I needed then and I need now a better explanation than that or for ebay to at least have a system that would allow the average individual to better follow their account but at month end, 00:00:00 the account page does such screwy things I could never describe it and most assuredly can't follow it to my satisfaction.....

Up until May of 2007 eBay had a standard feeback system where buyers were afforded the right to leave sellers feedback based on their perceived performance or lack thereof with sellers afford that equal right. In May of 2007 eBay inserted a star system which allowed buyers to anonymously leave comments relating to Item as described when a large number of eBay buyers never even read the item description, to comment on communication when in my 9 years selling online at least 5 out of every 100 dealt with can't spell the most simple of words or put a proper sentence together and wouldn't understand the definition of communication if their live's depended on it.

eBay further allowed these anonymous individuals to comment on shipping time when a number of purchasing individuals have absolutely no concept. I've had buyers leave me negative comments in the standard feedback forum when they've paid on a Friday night, they live 2,500 miles away and the package isn't there by Moday or Tuesday when I couldn't even ship a UPS ground package until the next business day which would be a Monday if payment had been received on a Friday evening, I can't imagine how many have left the sneak comments in the star system that doesn't allow the seller to know who may be leaving that lacking rating.

Finally,the last star criteria allows the buyer to comment on shipping charges, a buyer who has no concept, a buyer who may leave a comment through this star system re: the seller's ship charges based on simple general ignorance or possibly based on the ship charges of another seller who is equally ignorant and has no concept of actual cost of ship, cost of packaging materials, etc. The USPS has raised rates 2-4 times in the past 4 years, UPS not only does it yearly but fuel surcharges are constantly updated yet there are sellers of the same product I sell on eBay who haven't raised their ship rate once through all of it in those 4 years. What they do with respect to that is their business, when I see 4 1/2 stars rather than 5 in my anonymous star rating system it becomes my business as it most assuredly affects my business, I'm just not sure to what degree.......

All of this was bad or ignorant enough, I voiced my objections as I understand a multitude of other sellers did when this system was set in place but eventually I had to just shake my head and move on but now eBay as of last month is utilizing that criteria as well as a given seller's feedback rating along with a few other citeria I'm not quite clear on to determine where a given seller's items might show in eBay listings. As an example, I had an auction that was ending 8 minutes from the time I checked it this evening yet it was placed 10-12 auctions down the page of identical items being listed by other sellers, some of those listings not ending for 3-4 days. I find this to be completely unfair if not illegal for lack of a more appropriate word as I'm being punished for not filling out criteria such as make, driver, material, etc. in an area eBay came up with a couple of years ago that I already describe either in my auction header, my listing text or in some cases both, because I haven't checked the return policy box when I already state a clear return policy within the text of my listings.

Last but not least, both my feedback which is at 99.1 which means less than 1 in 100 have left me a negative comment, the less than 1 in 100 who haven't the common sense given a fly who simply lacked the mental capacity to grasp, comprehend or understand that which the other 99.1 in 100 could along with this star rating determine where my auctions fall in the listing order.........Now, as of May 18, 2008 eBay states sellers will no longer have the ability to leave negative feedback for buyers while the buyer can not only still leave the standard negative feedback but they still have that anonymous star system to further damage a seller's reputation, all of this being part of the criteria eBay now uses for listing placement.

Among other things that scare me half to death about this new what I feel to be totally unfair system, I sell internationally, many of them large orders in the near $1,000 range after ship fees are accounted for. The eBay seller has no recourse through PayPal, owned in part or in full by eBay for shipments to an unconfirmed address which is the case with most international destinations as those address can't be confirmed per PayPal criteria which has been bad enough, scary enough up to this point but now, after a thief international member gets wind of the fact the seller can't leave a negative comment, I fear the day will come when at least one international buyer will just take my product and run fearing nothing..........

The crtieria for where an auction fell used to be time ending soonest and since I pay heavy fees for listing and final value, it's the only fair placement........Thanks for your time, believe it or not, I've just touched the surface.

i lost out on the sale of my camera and i assuming all the buyers interested think i have now been caught for supposidly scamming which is not true I WOULDNT WASTE MY TIME OR ANYBODYS WITH EBAY THEY ARE A WASTE OF SPACE !!!!

I can no longer trust Ebay. They knowingly do not care if they adhere to their own policies. I am considering ending my on-line business with them, and I am very stressed out over this.

So I email the seller. Nothing. I try to email ebay through the trust and security center (what a joke!) but it's like navigating a frigg'n maze of leading questions where you don't ever get your own concerns addressed. Rather you are forced to chase down details that you have no ability to get through he ebay system. Finally I get an email from ebay stating the transaction and auction was null and void with NO further explanation.

Then a few hours later a possible fraud notice arrives. It appears somebody may have hijacked a sellers account and was having us do payment outside the ebay system. All though ALL communication occurred with-in ebay. Also with no further explanation. Other than a link to the same Trust and Security Center crap as before. Which asks for Seller information that ebay doesn't let me have access to! Let me get this straight. The Seller that YOU alert me is a fraud you won't even give me their user ID number and information you demand I know? What? So we cancel our check. Which appears like it hasn't been cashed. However you can't be 100% sure. Not only that, since we had set up a credit card as a back-up payment system through ebay - did this guy get money through that? I have no way of knowing through ebay.

So we track down our credit card company and they say they're not sure. Great. So do we have to cancel our credit card now too? In the mean time I get more email from the seller THROUGH EBAY telling me he was sending my stuff and thanks for payment. So is this guy the scam artist or what? he couldn't have gotten payment because we canceled the check. Or did he. I try yet again to get a hold of ebay. There are no phone numbers. There are only live help people that you text chat with. And let me tell you this is worthless because they can't tell you anything and it takes forever.

All they say is: Report it to the police. Report WHAT to the police. I don't know if anything has happened? Did this guy access MY ebay acount through Phishing? Did he get financial info off our check somehow? I can give the cops the address we sent the check. But is that the scam artist or that the legitimate seller? Ebay doesn't tell you. I have no idea at which point during the transaction this fraud happened. And again this seller keeps emailing me through ebay telling me he is working it all out.

Unknown $$$ for s potential stolen identity. $1900 for the Apple computer, maybe. So far 12 hours of my time which I bill out at $100 per hour. This is problem. I don't even know.

The seller won't do anything about it since he apparently didn't know (which is a crock), he knew all too well. Now, after filing a claim with ebay's VPP, I don't feel at all confident that the claim will be approved. Now, I need to get two estimates (RV dealers aren't as plentiful and available like car dealers), and wait to be denied. I've been reading nothing but negative outcomes on a lot of buyer situations. When someones says buyer beware, please take that into consideration. Ebay doesn't do anything to assist the buyer except help communicate the seller -- which is pretty much useless. They are NOT on the side of the buyer, and are only interested in collecting fees. Genius idea ebay is but in my opinion, morality nor ethics exist in that company. So basically, we're out $10K for a trailer that's useless unless we put in another $4K to have it fixed, until something else goes wrong. So, don't buy anything off ebay, you're playing Russian Roulette each time.

Economic damage? In this day and age? Let's see, out $10,000, probably will be out another $3K - $4K because we didn't go to an RV dealer. Never thought I'd say this but I wish we had bought a unit from a dealer. Lesson for me, never trust anyone again.

I went out of town for a few days and, on my arrival home, found the seller had filed 11 different disputes against me! I wrote to the seller a third time, but, of course, received no response. I checked Pay Pal, and my payment was there in my history. I checked the item's page on ebay, and there it stated the item had been paid for! I responded to one dispute, giving the exact date and amount of my payment, along with an explanation that the same payment covered the other 10 disputes. Only the one dispute was closed.

Tonight I spent an inordinate amount of time explaining my situation to the ebay customer support people. Their only response was that it was my responsibility to enter all the data on each of the other 10 disputes. They did not respond to my question of what action would be taken against a vendor who took my money, did not send the merchandise, never responded to multiple emails, and then filed all these complaints against me. They had no response, because there are no checks and balances. You can bet that a seller does not have to send a 3 page form to report each item disputed. Ebay's assumption is that the seller is right, and the burden on the buyer. Not this buyer, not any more.

I have been waiting for my merchandise. I needed the PDA accessories to stay adequately in touch on my out of town trip. I have spent over 3 hours trying to resolve this matter.

They immediately filed negative feedback against me, saying I was rude and uncooperative! I could not believe this. So, the reason I am submitting comment here is this - I received an email from somebody called Square Trade, which apparently mediates these cases on behalf of ebay. The seller paid for this mediation, and I was required to submit my side of the story. By required, I mean to say that I also received notice from Square Trade that, if I did not respond, ebay would allow my negative feedback to be withdrawn! Withdrawn so that companies like edison can continue shafting ebay buyers who do not take the time to fight back, shifting the burden of their tactics onto the next unsuspecting buyer!

My conclusion is this - ebay is more interested in growing their business and making money off their sellers than truly protecting their buyers. Ebay has a long, complicated and impersonal process for handling trade disputes through their website. They place all of the burden on the buyer, and seem to care less whether it gets settled or not. After all, they need to keep their sellers happy, because that's where they make their money. So, the bottom-line is that I will NEVER use ebay again, and I would caution anyone that BUYER BEWARE has never been more strongly advised if you are considering doing any business on ebay. The responsibility of policing these sordid transactions should fall exclusively to ebay. But they are big enough, and popular enough, and profitable enough to know that one guy like me is of no concern to them. Aside from the fact that edison.financialgroup charged an exorbitant shipping rate for the book that I never received (and there are a number of similar complaints within their feedback history), the cost of this transaction only amounted to about $28.00. But it's the principle here upon which I am shedding light. The fact that a company can operate freely, and without recourse on ebay, as a valued seller, and blatantly rip people off, is unsettling and, frankly, unexcusable.

Tuned Engineering (on Ebay) guarasnteed its performance or my money back. I received an RA, sent it back, and they refuse to respond or send the refund. The total was only $16.00 but it is the principal that matters to me.

It has been 4 months now and I continue to email them. Theyu will not respond. Can you direct me to what governmental agencys etc that I should complain to? This is fraud. I am not going to give up ojn this. They would like me to, but i will not. Thank you for your help. TUNED ENGINEERING is a ripoff!!! Everyone beware!

I think what happened is that I work at a club with public internet access. I used to tell customers about my auctions to drum up some business. I think someone used one of the computers at work to bid, the same computer I logged in on. Same IP address, hence linked accounts. And viola! eBay automatically thinks it's shill bidding. I tried to explain this to them, but they kept telling me that family members, roommates, friends, and employees are not allowed to bid on your auctions. None of those fit in my case, so they said co-workers. I gave up, they just didn't listen to me. It wasn't a co-worker either. It was someone who happened to come in to the club that day that I told about my eBay, no insider information was given. It was purely for business purposes only.

That doesn't matter, eBay won't listen to you when they link you and accuse you of shill bidding. Now they are watching my auctions. I swear they wait until there are bidders and the item ios about to close before they pull it. When they do, they don't refund the fees, give you no access to the bidders, won't allow you to relist it in most cases, the auction is deleted permanently and completely. It's like it never existed. Except for the fee you have to pay. It's not fair.

$40+ in fess, $500 in lost business

How can a self proclaimed safe company like Ebay allow unregistered sellers to sell on their site through a unverified Paypal account? The seller is not a pro hacker but just some guy who did me wrong. Ebay also has not had the seller visually listed as unregistered during the auction nor has Paypal listed him unverified. Please how Ebay is conducting business is wrong on every level and this needs to stop.

I lost 335 dollars.

By my calculations, and considering it on the high side that my 4 items were incorrectly listed twice each, say 8 times is $32.00 @ $4.00 per item with a reserve over $500.00. Add additional photo uploads at say $1.00 each, = $8.00 equals a grand total of $40.00 I owe ebay. How ebay came to $168.00, and using ebay's fee schedule, is beyond me. When ebay emails you a statement it only lists the balance due, there is no breakdown of how ebay arrived at the balance. Numerous attempts to email customer service, I also tried calling gave me no response. Now for many weeks a collection agency called I.C. Systems continues to call my house using 2 different caller ID numbers plus blocked call, they have also been calling my cell phone. I did talk to them and was transferred by a male, after me telling him I wanted to talk to someone as I dispute the ebay charges, I then spoke to a female.

I explained what I have said here and the person who did not give her name repeatedly parroted that I should just get you billfold out and write a check for $174.01, this is the latest ebay charge I guess. This morning I.C. Systems called again, I confirmed my name then told the female that I was willing to negotiate a payment with ebay but was not paying $174.00 without written itemized proof I oew ebay that high amount. This person parroted my address, I asked her did she hear what I had said and was she willing to talk and negotiate, she them parroted my address again wanting confirmation of it, which to this point I would not say yes or no. She then told me she will just keep on calling, I told her I was not paying that amount, she repeated she will keep calling until I confirm my address (which they already have on file anyway). I have a witness to this phone call today.

Consequences for me are, being grossly overcharged for items that clearly state otherwise, frustrated ebay will not give out itemized statements of charges, harrassment on a continuous daily basis by I.C. Systems who are not interested in resolving the matter. Damage to my excellent credit score prior to this, which occurred November, 2007. Stress that a consumer like myself has no chance of fair trading when up against a giant like ebay and their collection agency staff who's sole job is to harrass into submission.

My son lost a lot of money that was due to him. This is not only a financial loss, but an emotional one for someone that age, to whom $533 (not small change to begin with) represents a bigger loss than it would for an adult.

The economical situation that occured is I was moving into a new home. I purchased a bed, pots and pans, and dishes, and tables, that i desperately needed to have when i moved in, as I had nothing.....when i got back here i still had nothing. i had to live in a hotel for lack of furniture, and things to eat off of...i had to re buy those things, i had to buy new tables, new pots and pans, new dishes, and a new bed. i lost the money i paid for those items...lost every dime. not one seller, put the money back in my pay pal account. not one. they received the items back, and kept the items, and the money too. and ebay doesn't car. so i spent double the money. i was delayed in moving into my new home, and i was ripped off.

After receiving this product and using it I noticed that I got what I thought was a rash from it. Later I found out that it was actually a burn. I did a Google web search on the product and found out that on February 8, 2008 -- Chattem, Inc. (the makers of this product) announced that it is initiating a Nationwide recall of its Icy Hot Heat Therapy products. The web posting from the FDA went on to state that over 200 people received 1st, 2nd and 3rd degree burns from this product.

My question is, can I hold E-Bay liable for letting a recalled item be sold on their site? Or can I hold the person(s) that sold it to me on e-bay liable? One of the seller's is a pharmaceutical store located in New York. I purchased 5 boxes total from 3 different e-bay sellers/listers. Also, is there anything I can due against the manufacturer? I have 2 boxes of the product unopened and 1 opened. I have all the E-bay documents and Pay-Pal receipts ect. The burn is located on my upper chest area, I have not seen a doctor yet, but plan so in the next day or two if it does not get better. I have pictures of the injury as well.

I have since lost the income of ~$75.00 week and cannot rejoin EBay. The only way also to get re-registered with them is to send them a copy of a utility bill, which I don't feel is safe or good practice.

I have been called lazy. And also ediot. Very rude feedback.And false statements have been stated.Plus x cash tracking fees.Ebay refues to remove this feedback on ebay.

For almost a week now, every sell I have made on Ebay has a Nigerian return address. Plus to list the products on EBAY again, I must absorb the charges. Their explanation, they are not responsible for the security problems. Their filters (EBAY) are made of Swiss Cheese or this is a plot by competitors to deprieve me of an opportunity to earn a small gratuity. Another possibility is that EBAY doesn't care about the small time businessman and wants to rid itself of them. In either scenario EBAY has cost me approximatel $500 in sales over the last two days.

I contacted the dropship company who supply the dvd's and they assure me the dvd's are genuine and not copies, they have many other agents who have been selling them for a long time, and are a reputable company (DVD Dropship) I have never had the chance to defend myself or been given details of whoever made the allegation . It seems that anyone can get you suspended for any reason and you have no defence!

I have sold other items on ebay and have 100% positive feedback, I recently had an email from a buyer of a coin I listed saying he could not leave me feedback as he could not access my ebay, I was embarrassed to have to tell him that I was suspended.

I was evicted from my home-I had already suffered the death of my mother, that was a loss of income and then they do this!

He took 15% of the refund for himself. I think this isn't right and I spoke to him about it. He was very rude and hung up a few times. Please help me because I'm in a very bad situation.

I lost $240 from the watch and $150 for transportation as well as $30 for the shipping.

Lost $393, plus cost of money order and overnight shipment of money order. Wasted lots of time trying to get my money back from this guy who is still doing business on eBay.

Since then, I have sold few items (mostly video game while it still holds value) and had no problem paying listing fee manually including a couple of late fees. Now recently, I sold a game, and suddenly they drafted the amount out of my account automatically! Again, it is an insufficient fund, and it is $35 this time ($29 the first time). How did that happened if I never changed it to automatic? I strongly believe that eBay-Paypal is behind something, and they had NO RIGHT to change my account. I feel that this is illegal access to my account, changing my preference, for their financial gain. I believe it is unlawful, and it is NOT fair since eBay owns Paypal; and it is as if they can authorize everything easily!

I suffered financially twice and had to pay out Insufficient funds when I feel that it is NOT my responsibility both times. This contributed me to unable to pay other bills resulting in additional late fee because I need gas money to get to work for 2 weeks with high fuel prices at $3.35 per gallon. Also, I feel it is federal crime for eBay to modify client's financial preference by setting it to automatic and etc. Something fishy is going on!

PayPal made me refund her the entire amount, including shipping. My policies clearly states that we are not responsible if there is any damage in the mail. PayPal did not give me any seller protection at all. She sent me back the damaged item which was clearly in working condition when I mailed it. I lost around $50.00 as a result of this transaction.

I tried to work with them but I received an email that they made their decision and they refuse to speak with me any more. I have done nothing wrong, I even faxed them my driver's license and a current bank statement. I am unable to sell things that I would normally sell on ebay to generate revenue.

On 3/4/08, eBay sent me another email to notify me that I was being charged $15.00--this same charge again. I have exchanged emails with two more customer service agents, who both explained to me the same thing the first five told me in the chat room, but did not address my two simple questions. My six separate polite requests to speak with a supervisor were denied.

$17.15, if eBay manages to deduct the false charge from my last credit card number in my profile, plus 4 hours and 45 minutes trying to get answers from seven customer service agents.

Now the company will not respond to my e-mails at all, and E-Bay claims they cannot do anything to help me. I have the e-mails from Vista Products and a copy of the cashed check. Who can I report this to? Is there anything I can do?

I am only out $64 however, I am disturbed that E-Bay claims because I sent this company a personal check, there's nothing they can do and basically they (Vista Products) can rip people off this way if they want to!

We spent a lot of time and stress over trying to just get our $50.00 back.

I contacted the security department through their contact email about this. It seems to have fallen on deaf ears because I never got a response back nor has her bid been removed by ebay. I find that ebay does nothing to help the innocent people out there who fall victims to these types of scams. I also believe that by ebay not having at least a phone number for people to call into to get their concerns answered is very unprofessional. Their lack of response to serious inquirers like the above instances shows their lack of integrity as a company. I would recommend to all if you are going to continue to use ebay as a forum to sell or buy to be very careful. I will be looking for different avenues to sell my products as I can no longer trust the security or integrity of Ebay.

Lost time listing and take pictures of all items. Also false hope and sense of security. Now have to take more time out to make sure my fees get refunded.

I have been made to feel like some kind of criminal without knowing what it is I have done wrong. I think Ebay assumes that you know what you did because you are automatically guilty of something in their eyes.

I lost 7 days worth of time put into the listing and waiting for the final results plus $3,000 loss in profit that would have happened from the sale.

I have had problems paying for my student fees and credit card bills because I have expected this money back for months.

I am getting numerous harassing phone calls from their collections dept that just want money and won't help to solve the problem. I am more then willing to make the full payment of what I really owe after they make the necessary adjustments.

I have had $19.96 taken from me by eBay.

It took me weeks to get all those items listed. I cannot even bid on anything! In the form letter it said if I took a survey I would be able to re-list my items. Not only will that take many many hours of time but I will have to pay all their fees again! I am disabled and used ebay to make some extra money to make ends meet. If not for my sales I would have to give up eating or taking my medication as I could not afford both. I did not make that much money and maybe they do not care about the little person but it is not fair! I do not like to be accused of something I did not do and not even be able to defend myself! Is there no justice for the little guy anymore? How can we fight a big conglomerate that is not even reachable? I even tried to tell them about a scam that is going around on ebay. They held a seminar here in Fort Worth to find out how to do it. They do not seem to care about the thieves on ebay! Can you help me?

Loss of income to live on! I do not get enough money on my disability to buy food and medication! I have paid fees for all the items I had listed. At least $100 not to mention the weeks it took me to get them listed. Taking pictures and writing up the auction takes a long time!

I wouldn't trust them to do the right thing, act professionally, be accessible, a long list of other things. Be very careful dealing with Ebay as you can see by all these complaints! No damage after all except for my time and frustration.

So I am filing this complaint, along with many, many more and even one with the BBB. If you see them selling poorly made signs on their web site And/Or Ebay, JUST KEEP MOVING ON! They have received 3 neg feedback in the past week alone! I want my money back and the feedback they left for me in the hopes of blackmailing me removed!

I lost $40, I now no longer have a perfect Ebay score, and I have a broken, worthless sign.

My small business is on the edge of failure. Through ebay I managed 10 sales per day. This is far more than I sell through my own website and is enough to sustain my small business. Without ebay I will go under. The ebay sales forum is huge and I need it.

I faithfully paid the merchant 60.00 plus dollars, as well as added shipping and handling, plus I paid to ship the merchandise back to the seller.

I faithfully paid the merchant 60.00 plus dollars, as well as added shipping and handling, plus I paid to ship the merchandise back to the seller.

The charges are only $5.85 but big companies should not be able to push people around like this without explaining themselves. This is a inexusable way to do business and should not be allowed. The hassle is way beyond the amount of the charges, but I am doing this on priciple. If this is allowed to continue it could cause me a lot of grief.

I had saved that money for my one-time coach purchase and feel betrayed. Is there something that I can do?

I am out the $522 I gave her for the 4 tickets. I also had to buy 4 new tickets at the venue when we learned ours were no good.

I've wasted nearly a whole week of my time over a few dollars trying to get eBay to understand my issue and I've come to believe they know the issue but they are ignoring it. I don't make that much money selling on ebay but I do pay heafty fees each month and that will soon be ending.

In addition to economic harm from the lost price of the items and shipping, I lost time in dealing with the fraudulent merchants as well as with Ebay itself, as well as extensive aggravation and frustration in trying to obtain justice in fulfillment of my legal rights. I would like to sue for all possible damages including punitive damages for this scandalous mass-fraud which Ebay is perpetrating upon the unwitting global public.

I would like to expose these Ebay con artists and their non-functioning system of customer service. I've made 30 or 40 phone calls and spent dprobably 30 hours on the phone being frustrated.

I was overdrawn for bank acct.; overdrawn fees should go to Ebay.

First of all, the suspension is unjustified and should not be legal. I was charged $77 of fees for services I didn't receive.

I lost time in trying to resolve this with them as well as having to send the product back and search elsewhere for it. I am currently waiting for my credit card refund. Thank you,

Ebay and PayPal have both stated that this situaltion is out of their jurisdiction despite the fact that the whole thing took place on their sites. Just a warning, buyer beware.

I am unable to talk with Ebay, and they have sent my account to collection. Please help. I believe the consumer needs to be informed of Ebay's lack of communication regarding account payment disputes. I should have been able to talk with someone regarding my account. When my funds was stolen, if I did not have funds in another acct. it would have been a financial disaster for me. Consumers need to be informed about Ebay's flawed security system, and how someone breached it in my case. Something needs to done about their putting account users in collection, yet denying them an opportunity to speak live with someone regarding a disputed account. I feel I can't adequately settle my dispute with them if I can't talk with them.

My business of selling art of all kind was based off of ebay. Since ebay's irrational behavior I have no means of operating my e-business. So far the economic damages are the one sold item for $255. Though all of the listed items especially my rare Hale Gurland could have pulled tens of thousands. I had only just opened this account days earlier and even verified my bank account with paypal. Now I feel ebay has ruined my businesses reputation with the buyer community. I'll have to research similar circumstances to get an exact figure for damages.

When Ebay shuts an account down that means all the items that you were selling are removed, you cannot contact your buyers, you cannot get access to any of the items you purchased or anything of the like. Even worse, they do not have a phone number you can call or anyway to immediately have your accounts restored. If that is not bad enough, when they remove the items that you sell they cannot relist them with the touch of a button. The items are lost and you better hope you have them saved elsewhere or your weeks or months of listing work is completely lost. So, essentially because I did not pay the three sellers from my one account, Ebay shut down all my accounts. What is sad is that I had 100% feedback in one account and higher than 99.5% feedback in my other accounts. I have extensive knowledge buying and selling jewelry on Ebay, I know all the scams they pull and all the fake merchandise they purposefully allow to slip through. Once I get my accounts squared away and my customers taken care of, I am getting far far away from ebay!

I wired the $550, using Western Union, on 7/3/07 to the address the Ebay email had provided. Once I contacted the seller to verify the wire had been sent, he emailed back saying he would deliver the product upon receipt of payment. Since he was very prompt in responding to my emails, I became worried when I had not heard from him by the following day.

I wrote him again on Wednesday and Thursday, and by Friday (7/6/07) I knew something was wrong and began searching the eBay site for help. I found an email address to their Fraud Customer Service Dept and forwarded them the email I had originally received from eBay. They replied writing that the email had not been sent from their company and had been fabricated by the seller. I was told to file a police report with local authorities which I did on 7/6/07. I also called Western Union the same day to file a complaint and submitted my case/information to www.ic3.gov, www.econsumer.gov, FTC, and the attorney generals office.

Ebay did research my case and responded that illegal activity took place on the owner's account without the member's knowledge. Since the email that had been sent to me originally offering buyer protection was fraudulent, eBay can not provide any refund. Currently, I'm working with a detective at the Philadelphia Police Dept as instructed by Ebay and Western Union. As of last week, the detective informed me that neither Western Union nor Ebay would provide a refund. All other organizations I have contacted have also responded by basically saying: we'll log it, but can't help you.

I'm out the shipping and purchase money.

I did email security-twice and got no reply from them. I called customer service again-got the same answer. Yes my account had been shut down for shill bidding but he couldn't discuss the details. I asked to talk to a supervisor and was connected to a voicemail. I called back and told the Ebay person that unless I could talk to a real live supervisor I would take out a one page ad in the paper outlining how Ebay abuses its sellers without giving them any explanation for it.

Finally I talked to a real person that told me that my daughter who lives in a different city, has her own ebay account and has also sold and bought on ebay for 4-5 years had committed a giant no no in ebay's eyes and bid on one of my auction items over 2 weeks ago. She had placed one bid of $16 on an item that was currently at $12. The item ended up to sell for $46 after 5 more bids- none of which my daughter had placed.

I guess I and my daughter both were ignorant but did not know that ebay forbids any family members from bidding on another family member's items. This was clearly not shill bidding because my daughter's bid did in no way aid me in getting a higher price for my item. It was a simple mistake and ebay jumped on us because somewhere in the past we had the same address-otherwise they had no way of connecting us. So we obviously became people that they could jump on because they have gotten so much flack lately because of real shill bidding.

That is the crux of the problem with Ebay. They have problems that they don't know how to fix like shill bidding so they create lousy software and broad rules to punish the wrong people when the real culprits go free. My auctions are shut down for 14 days because I didn't realize a simple rule about ebay- It's not ebay that you sell on its OBEY.

The day before, they deleted one of my listings because I had put Like New in the title. I receive this email about counterfeiting, etc. etc. I sort of did not pay attention, and just relisted it without the Like New. I did do a search on Ebay under clothing and 5,284 listings came up with the Like New in the title.

The next day I had put in a couple of listings, and then a notice came up that my account was being restricted. It is so frustrating because I have sent emails explaining that I have been a member for years, only sell my children's clothing at the beginning of the season, have a 100% rating, etc. etc. - only to fall on death ears. Their emails state there is nothing I can do and maybe in a few months, they will lift the restriction. I have waited 4 months to sell at the beginning of Fall, only to have my account restricted.

The really frustrating part, I don't even really know for sure why my account was restricted, or for how long. I can only speculate it is because of the Like New thing. They say at this time they cannot determine a time - like I was some criminal. If they do not tell me specifically what I did, how can I make sure I never do it again?

I am not a bad person, but to be honest, I have taken this personally and I feel like a piece of trash at the moment. I loved Ebay - I usually spent the money I made from other Ebayers. Today - Ebay has brought me to tears.

It's almost like - so what - we have tons of customers - you mean nothing to us. Even Empires fall - don't they?

Thank you for letting me vent somewhere. Even big businesses need customers don't they? Right now they are too big for their britches.

eBay's notice to me said that I was suspended because my account was linked to another's account that had been suspended. Like I said, I have never worked with eBay before. I could NOT be associated with any other account.

As a result of the suspension, I cannot view my auctions. I cannot see who my winning bidders were.

I am also unable to reach my buyers to inform them of the problem. A couple of buyers have contacted me through my private email to inform me that my account is suspended and are wondering whether they will still get their merchandise.

Six separate buyers have used PayPal to pay. Their money still sits in my account and now I am wondering whether I should refund their money or wait until this matter is cleared up.

From reading others' accounts listing a similar problem with eBay, I fear this issue will never be remedied.

eBay says in their form letter to me that I am not allowed, under any circumstances, to use eBay's services, yet they want my seller's fees, which amount to about $160. In the meantime, I am out about $2,000 in sales.

The items pictured were described as new. When the DVDs arrived they turned out to be illegal, pirated copies.
1. They are in colored paper jackets.
2. They do not have the original artistic covers or cases.

3. They bear labels that are inkjet printer generated self-adhesive that look nothing like the original DVDs.

I already had some of the movies and thus could compare the bootlegs to the originals. What I got are definately pirated copies.

When the seller was contacted they never would claim that the DVDs were originals or legal, only that they got them from a reputable unnamed distributor. They refused to refund my money.

A complaint was filed with eBay and a claim with Paypal. I filed five, they only acknowledge four. I have a printour from their site showing the five and all the details. They continue to send me form emails and are not willing to refund my money based on the policy that the items delivered were not as described. They seem unconcerned that the items are illegal.

The story gets longer but I will try & condense. Anyway I found out from Ebay that the person I sent the money to had hijacked a real member's account. The only responce I get from Ebay is that since I paid by Western Union I have no recourse because they warn again it.

My contention is that Ebay allowed their system to be hacked into and the members account hijacked AND all communication was via valid looking Ebay forms AND they notified me they had pulled the listing & not to pay a full 24 hours after I paid. I have full documention & copies of all emails. Also there is no way to communicate with anyone other than amail & then all I recieve back are form emails. I feel I am entitled to my money back & I will bet I am not the first this has happened to.

Then without warning in March of 2006 Ebay suspended my account. On the same day they sent 397 Emails to me telling me that my account was paid up. (I knew that, I have the fees automatically deducted from my Paypal card.)Totally swamping my email account. Apparently just for fun. My dear friends at Ebay sent emails to my customers saying that my account was suspended. Oh by the way, they locked me out of my account which made it impossible to check my records to determine which orders had been shipped, canceled or pending.

and they have done nothing to solve this situation.

I then called my bank and they stated that eBay was approved each time. In addition, I had gone to eBay Express and attempted to purchase an item using a MasterCard credit card from a well known financial instition. When I went through the checkout process, the same thing happened. i received AUTHENTICATION FAILURE messages and yet my credit card company approved one dollar transactions for each attempt. I attempted to purchase this item seven times before finally giving up.

I called eBay headquarters and the operator hung up on me stating that I had to go through interactive online help. When I did this, the Customer Service rep repeatedly told me that my address info listed on eBay did not match my credit card info nor did it match my VISA DEBIT CARD info. This is totally incorrect, as I have been using my credit card and debit card repeatly with no problem and my billing information is the same for everything. eBay totally refuses to help remedy the situation, continually telling me that the error is on my side and not theirs.

Finally, I attempted to use my personal checking account. That went through but then I was told by eBay in an email that there was also a problem with the address information for my checking account and I cannot use this option either. eBay has become totally impossible to deal with. Everything is the buyer/seller fault and eBay is NEVER AT FAULT!

After wiring the funds i waited for the bike to show up. It never did. I was in constant contact with the seller and with ebay throughout the deal. I thought I was in good hands and protected from anything going wrong. I was wrong. I contacted ebay and they tell me the transaction took place outside of ebay and that I wasn't protected by their policy. There was nothing they could do.

I contacted the FBI to report ebay and the scam I was a victim of. Nothing was done. I contacted the attorney general. Nothing was done. I contacted the bank to try to trace the account where the money was sent. I didn't have the authority. I lost $8,800 in this scam and nobody cares.

I'm sure there are many others that lost the same amount of money in the same scam, but no one is doing anything. Ebay is aware of this scamming going on in their site, but they don't monitor their site to keep these scumbags out so honest people can make an honest deal. I want it to be known by the world that ebay is only interested in covering their own ass when it comes to this and that they don't stand behind the people getting ripped off on their site.

Tell me they don't know this sort of thing happens all the time. Tell me they don't know who is doing it either. Ebay is a big powerful company with many lawers to protect them. What about the little guy? Can you do something about this?

Mr Goldner then proceeded to threaten myself and my sister (who lives in Ohio). These threatening messages were forwarded by eBay. I complained to their Security Dept and sent copies of the e-mails.

Nothing was done by eBay about either the Item Not Received or the harassment and threats complaints, both with proof sent to eBay.
However, the seller filed an Unpaid Item complaint and I was given an Unpaid Item Strike.
Furthermore, Mr Goldman continued to send e-mails and eBay did nothing. In fact EBAY FORWARDED THEM!

My repeated requests to close my account were ignored! Or denied!

Another seller insisted on a money order and refused a cashier's check or any method which provided proof of payment. And eBay AGAIN hit me with an unpaid item strike!

I think it's a scam and I'm going to report them to the Better Business Bureau. Those of us who are erroneously being kicked off for no reason should start our own auction website. I will never buy anything from them again, and also encourage others to do the same.

We have lost the opportunity to sell off multiple objects that were handed down to us. We desperately need the money and basically are living hand to mouth right now. I have health issues and was looking for something like an Ebay way to make money, to help bring money in. We are not making it off one salary and Ebay was an opportunity for us to finally be able to at least break even.

It's easy for these millionaires to just cut people off when they are not suffering. If I could go after them legally, I would. These people, for all their fancy commercials (and not really good ones at that), don't really know the first thing about customer service. Bad form!

I would have left at this stage if it wasn't for the fact that I had told my son that I had managed to find a game he had wanted, so I sent them what they wanted. They then wanted proof of address, I explained that they had already confirmed that I had a valid card and bank account, what did they want my address for?

Furthermore,who the hell were they?Not a bank.just a service. They refused to unfreeze my account until I produce my proof of address. I informed them that I live in Beijing, they know, and everything here is written in Chinese (surprise!) They insisted that my proof of address must be legible,to which I aske dthem if they could read Chinese! All i get is automated mail replies.Meanwhile ebay is sebding me PAY NOW emails for the items I won, HOW CAN I YOU MORONS??

My son was devastated. This was his first summer job work experience and he was very proud that he did not spend his paychecks and diligently saved for this first big purchase. The seller had great ratings and credibility according to Ebay. My son was going to use this for his college classes. $700.00 is a lot of money to lose; especially for a teenager. I would like to show him the consumer does have some rights and recourse and that we should fight for what is right and punish those that are corrupt and do wrong!

Have been through 3 different "support" personnel. Each has said they would help. None offered any help. Each only offered a lot of doubletalk as to why their system bid myself against myself. One admitted my $30 bid took precedence but did not offer to fix the problem. The last response provided their legal department contact info. I know it is only a dollar BUT I have checked around. Others have had the same experience and just paid the extra dollar to get the merchandise.

This is a common practice by ebay according to their explanation to me and others I have checked with. A dollar here and there through millions of transactions surely brings in countless dollars. They are aware of the problem and refuse to fix it.

The seller admitted as much in an email to me. Yet, Paypal refuses to refund the money. I can only conclude from Paypal's response that Buyer Protection is a fraud and therefore they should not offer such bogus protection plans to customers when they are unwilling to honour it. Ebay idea of resolving this was to direct me to Square Trade, where I would have to pay $20.00 to get back $15.00.

Damages: Husband has no wedding ring. The one I purchased was sent two sizes too big plus a piece fell off of it. Ebay did little to resolve issue and cut me off. I am out over $400. Also, someone took my money order, claimed they couldn't cash a US money order in Canada, although the specifics stated US money order, the seller waited until months passed and told me to go to the post office and get issued a new one. I did. Then the post office sends me a due notice stating I cashed both of them. The seller went ahead and cashed the money order and did not send the product. I am out $26 and no product and eBay won't help because this swindler knew to wait past the eBay timelines to report complaints.

The processor was supposed to be a christmas gift for me, financed by my grandmother. I feel like an idiot because my family is asking if I have recieved the processor and I keep telling them it hasn't arrived. I really don't want to tell them because I want to avoid the "I told you so" attitude from them, I'm sorry that I ever trusted Ebay.

I won an aution on ebay on May 5, 2001 for an "authentic 32 cm ostrich skin Hermes Kelly bag." The amount of the winning bid was $3650. I contacted the seller via e-mail to set up payment. I requested a guarantee of authenticity of the bag and was assured it would be enclosed at shipment.

I sent payment via FED EX in the form of a personal check. The buyer agreed to confirm receipt of the check. He also promised to notify me when the check cleared his account. He said he would then ship the item immediately. When I received no response for a week I grew suspicious. I knew through my bank records that the check had been paid. I tried contacting the seller but got no response. I employed "Squaretrade," ebay's negotiation service. After approx. 2 weeks the seller emailed me and apologized for not answering my e-mails. He claimed to have been very busy. He stated that he had not been monitoring his bank account for receipt of the money as his bank had informed him that it would take at least 2 weeks for a USA check to clear his Canadian account. He informed me that there might be an additonal delay in clearing the check due to an upcoming bank holiday. But he assured me that he would confirm payment with me and notify me when the bag was shipped.

This was on or about May 18. Again, he did not confirm payment until I emailed him several times. He finally informed me that the check had cleared on or about May 24. He promised to send the bag on the following business day. When he did not contact me, I assumed the bag was in the mail and attributed the delay to Customs as the bag was coming from Canada to Japan. I e-mailed him when it had not arrived by the end of May. The seller never answered my e-mail.

The bag arrived on June 1. The shipping date was listed as May 28. When I compared it other Hermes bags I own I could see it was inauthentic, and I wanted to return it immediately. The guarantee that was enclosed with the bag made no mention of authenticity. It did make many other stipulations, however. The guarantee listed the purchase date as May 8, 2001 and stated that the item was returnable within 21 days of the purchase date only. Therefore, the guarantee had expired before the goods had even reached me for inspection. Furthermore, it stated that a request for return must be filed in writing with the seller before the expiry date. It also said the seller was not responsible for bank or mail delays in the shipment of the merchanise. In spite of this I sent a return request immediately to the seller via FED EX.

I asked V. Tucci to to be as fair and patient has I had been and please honor my request. I also e-mailed him promptly with a similar request and to notify him to expect the handwritten request the following business day. A woman named Janice who claimed to be from "customer service" responded to my email. She said despite the fact that my request would be received after the expiration date, she would process my request and give it to her superiors. She assured me they would assess the case and respond to me in two business days. I heard nothing after that.

Again, I employed Squaretrade to negotiate on my behalf since it had been effective initally when I could not reach the seller. Those efforts were futile. So I am stuck with a very expensive imitation Hermes handbag. I know of another person who was similarly defrauded.

I have paid $3650. for an imitation ostrich leather handbag I would estimate to cost $300. at most. I have been a nervous wreck about this since it happened. This is not an insubstantial amount of money for me. I do not make such purchases often and I saved a long time to amass that sum for a purchase like this. I am relatively new to ebay. But the experiences I have had have been very good. So I suppose my guard was down. On the auction sight the bag photgraphed well. The seller left out any telltale signs of a fake Hermes bag. I feel ashamed and humiliated to say nothing of the rage I am experiencing. I hope you can give me some constructive advice on how to cope with this situation. It is so unlike the traditional buying experience where one sees a seller face to face. This is a faceless, bodiless perpetrator who can slip and slide anywhere on the web bilking people out of their hard earned money. I could go on and on, but I am sure you understand the gist of my angst. Any advice or information you can supply will be most welcome.

I borrowed the money to pay for this auction by using a check from my credit card company which I now have to pay interest on. I am totally devastated by this turn of events. My husband and son know there is something wrong with me but I cannot tell them what happened. I am so sick about it I went to my doctor and she told me my blood pressure is extremely high and also wanted to know why. I am not sleeping and am almost non-functioning. If anyone must contact me by phone, please be discreet. My husband must not find out about this.

Did Chase write a certified check for $1,551 to a total stranger? No, Antonio did, so how does he think Chase is at fault? Antonio is basically out of luck through his own negligence.

I went through the process of filing a fraud claim via ebay and was informed that I had to wait 30 days before filing an insurance claim. On the 29 day ebay informed me that since I hadn't filed the insurance claim within 30 days I was not intitled to any insurance and they were closing the case. It stated in a few places on ebay that I had up to 90 days to file for an insurance claim. It seems that I not only got ripped off by Mr. Shekmer but also Ebay. I might also add that Mr.Shekmer has gotten three more negative feedbacks on ebay making it a total of 5.