eBay Reviews

I won an auction from a ebay member who is unregistered under their Site as a seller and never got my item. I have followed every guideline under Ebay and all they have been doing for me is giving me the run around. The money was sent through Paypal which is unknown to many owned by Ebay. Ebay claims Paypal to be the safest method of payment however they have done nothing for me to get my money back. The seller was also unverified by Paypal at the time of transaction.

As an ebay customer I bought some items and had no problem. I decided to try my luck at selling 4 items on ebay. The items were a DVD, a metal tray, diamond ring and Thomas Kinkade painting. I listed the first 2 items with no problem. The next two items I listed but had trouble editing. I have 3 emails where I tried contacting ebay customer support for help with the edit functions. Ebay replies with automated emails including links. I also contacted live help but had the same thing. During this time I removed and relisted the 2 expensive items probably 2 or 3 times each until I was satisfied with the look of the page and descriptions. I did notice the fees go up but thought they would adjust to the correct amounts after I was finished trying to list my items successfully. None of my 4 items sold. The ring and painting had reserve prices of approx $3,000. The tray had a reserve price of $300 and the DVD approx $10.00. Ebay emails me a statement saying I owed $168.00. Considering the fees listed on ebay website I was shocked. The two expensive items have listing fees of $4.00 each maximum and states they do not charge final value fees if the items did not sell, which they didn't. I did have a couple of photo's of the ring and painting but the prices for additional pictures are very cheap.

My 15-year-old son, Colin, paid Linda $533 on eBay for a computer, and several other people did the same thing. She then closed her eBay account, and changed her e-mail address and phone number. I have managed to track down new e-mail addresses and at least one new phone number, but she refuses to talk or reply to any e-mail contacts.

I purchased many items on ebay. I was on vacation when i bought them. I had my sister receiving the items. I did not receive several of my items. By the time I got home, 45 days had passed. Therefore Paypal won't help me. And I contacted Ebay several times, before 60 days had passed. They finally responded and said now that 60 days had passed, we can not help you, due to seller privacy. See I asked for the sellers names, etc so I could contact them by email phone whatever, to see what went wrong and to ask for my money or my items...Ebay refused to help me. Wouldn't even do a third party contact for me. I lost hundreds of dollars, and merchandise I really wanted. What can I do about this?

I recently joined the gym at that my current company that I work for offers. Due to not working out for a long period of time I have experienced muscle pain. I do alot of shopping on E-Bay and after a search found that muscle therapy products were being sold on the site. I purchased a total of 5 boxes of Icy Hot Heat Therapy Air Activated Heat products off of E-Bay. I purchased the products from 3 different vendors on March 4 and March 16, 2008.

Was selling various items on EBay including engineering spreadsheets I created, links to useful sites, and automotive service manuals. All items where being sold for $1.00 to $9.00. I had excellent feedback and made around $75.00 per week. EBay suspended my account claiming that selling a link to a file sharing software (freeware) was copyright infringment. I disputed this find and was told that Ebay makes their own rules on all matters. I files a complaint with the BBB and was given a responce that I should stop if I ever want to use EBay again. I have since searched as a guest and have found numerous almost identical listings.

IPurchased on ebay items. That have been paid for.Sellers have cashed money orders.One at her local bank.It has been 6 weeks of excues. Ebay has done nothing as far as i can see.And it appears they are not going to.What can i do? Are taking peoples money.And tottally getting away with it. Thank You.

I opened a store on EBAY to sell video game consoles and other small home electronics. I made sure every listing I placed on the EBAY web site specifically stated does not ship outside of the United States or Canada. Outside the United States includes Puerto Rico, Alaska, and Hawaii.

I have been listing dvd's on ebay through a dropship company since Feb this year, I have only sold one so far. The dvd's are new and sealed, not copies! I got an email from Ebay last week to say that I have been suspended for 7 days because the dvd's are copies.I emailed back to ask for an explanation and who made the allegation but their reply was just to say that I have been suspended for a violation of their rules.

Just started selling on ebay after years of buying. They suddenly freeze my account will not give me my money and refuse to honor the paperwork I give them to comply

We lost over $200 and I think I was lied to. On February 1st 2008, I bought a watch on EBay for $1620. The company is Upscale Time LLC. This was supposed to be a birthday present for my son's 22nd birthday. After I got the watch, I went to get it appraised. They noticed that the sapphire crystal had factory damage. It wasn't put in correctly. I then called the seller and told him about the problem. He told me to go to the service center and get it fixed for free. I went to the Manhattan service center and the secretary told me it will cost over $400. I told the seller and he told me he will get it fixed for me for free with the letter he will send out. I waited for this letter for over a month and no letter came. I called him and he told me to send the watch back and he will refund me back the full amount.

On Oct. 2, 2007 I won an ADCOM GFA5500 RMS 200 W 2 Channels Stereo Power Amp from Out Of Print Movies on Ebay. I sent International Money order on Oct 11. By December still had not received Power Amp; seller said he would recall the shipment from Canada Post and send money order back to me once he received the amp back. Still have not received anything. Sent several emails.

I bought a ECU for my son that was said to be a virgin ECU off of this guy on Ebay. It wasn't a virgin ECU. It was chipped. My son cannot use this chipped ECU in his car. Timothy King refuses to give me my money back. He said I tried to put in that chip even after I sent him pictures showing him the chip. My son paid $99 counting the shipping for this item.

Before I tell my experience, I wanted to share that usually I am not the type to sell anything I have unless I am going through some hard times then I finally decide what I don't use much and sell it to recoup some fund. When I am doing okay, I like to keep everything I own even if I don't use it as often as a person should. About two years ago after the merge/buyout of eBay-Paypal, I sold something on eBay and was billed for listing fee. At the moment, I did not have enough fund in my bank account and figured I would wait until my next paycheck (direct-deposit) before I pay for my listing fee. Well, eBay-Paypal went ahead and drafted the amount out of my account, creating additional unnecessary expenses such as Insufficient fund, putting me a step back than where I would like to be. I contacted eBay about this. They explained that when they went through a major overhaul, they set everything to default including automatic draft and instructed me how to change it to manual. So I did that...

I am a reputable seller on ebay. I sold a vintage 8mm projector on ebay. The woman received it and left me positive feedback. I left her feedback likewise. Next thing, she's emailing to tell me that she wants a refund for the projector because it is broken. I was shocked. I thought everything was o.k. I reminded her that she should have purchased insurance. She reported me to PayPal for selling her something significantly different.

My husband and I are getting a divorced. I opened my own ebay account for myself and daughter but ebay has blocked it. They are saying that I am affiliated with an old ebay account of my husband's and that is all they will state.

I have NEVER set up a Seller account on Ebay, but someone sold a necklace using my screen name. Ebay, after many many emails and on line live help, still cannot understand or hear what I am saying. They canceled my registration due to non-payment for something I never sold. I told them to look at the seller account and see where the payment was supposed to go, but they are not bright enough for that.

eBay sent me a message on 2/27/08, informing me that my credit card, had refused a request for payment of a $2.15 seller's fee on 2/15/08. Thus, my account was being assessed an additional $15.00 charge. I used eBay's on-line customer service chat line and, for three hours, tried to get an answer from five different agents about: 1. Why I was being charged 2 seller's fees (was one for PayPal?) and 2. Why an unknown credit card was being accessed. (I had last updated my profile on 1/19/08 to sell the one $20 item I had listed in the past year) None of the five agents, though unfailingly polite, addressed these two questions. Each explained that eBay passes on a fee that the bank charges for a denied fund request. One of the agents said she had reversed the $15.00 charge.

I have lost money on a fraudulent deal, purchased, and never received. eBay only sends confusing and non helpful mail. I have done everything they say and reported the matter to the police. I am afraid there is no integrity on buying on eBay. It is a scam where there is no surety you get your goods, and then definitely you get no response to emails.

I ordered an item (a PSP camera) off of E-Bay in November which was never delivered due to it being lost or stolen in a shipment. I was then sent e-mails claiming that the company (Vista Gaming Products) was refunding my money and that the check was in the mail. HOWEVER, I never received a check. I have e-mailed this company at least 6 times and called them 2 times to try and resolve this matter. The company responded to my e-mails (BUT NOT MY PHONE CALLS) until the 60-day time frame expired in which E-Bay would have helped me resolve the problem. I was unaware of this time frame at the time I was going through this.

I have been unable to login for several days. Ebay just wont help - live chat doesn't work (I was able to connect a few days ago but not since), they don't respond to my emails. How can I pay for items won if I can't login? I thought they wanted my money? My issue is not nearly as bad as those who have lost money - but how can a company stay in business if they don't correct their errors or protect their customers?

My husband ordered a Nintendo ds from this person on Ebay. We used pay pal and paid $50.00 with a credit card. However, a day after ordering the product, Ebay took the seller off of their site because apparently he had done something wrong. We never received the Nintendo ds from this individual. We contacted Ebay and pay pal; and they said that they talked with the seller, and he stated that he did deliver the item. They would not refund our money. Pay pal told my husband that they were siding with the seller. Pay pal would not give us any information to try to contact the seller so we could get our money back. Basically, Ebay, Paypal,and Mr. James Nakagawa stole our money from us. It may only be $50.00, but it is the principal of the whole thing.

I had started selling items on Ebay recently and have had nothing but bad experiences. The two items I did sell turned out to be frauds. Someone had hacked into two different people's ebay accounts and started bidding on everything. Unfortunately I had to also fall victim to these frauds because I was one of the sellers on two different occasions with two different buyers that they became winning bidders. One poor woman I found out had $150,000 in bids out there she never bid. I have another one right now I am watching closely. It seems that my top bidder is also compromised by a third party hacker. Because of my bad experiences I now look at what the bidder has purchased in the past to see if it matches in price or items of what I am selling. What I found was this bidder has her own ebay store, she is sixty years old, disabled and on a fixed income. There is no way I believe that she would go and purchase a platinum coin that I have for sale that is worth in the low thousands. Her Ebay ID is still the top bidder for this coin.

No one from ebay from customer service has e mailed me on my problem, and it's been over a week of emailing them everyday. I can't sign in to my account, and I can't buy any items from their auctions, that I buy from. I have been a customer for 5 years or longer and know that I am only a little guy who buys small quantities from their company.

I was recently suspended from Ebay without any explanation as to why. The suspension notice said I was Abusing Ebay. I have been doing business for over 4 years with them and have an excellent rating with no issues. I emailed them 3 times since January 24 with no responses whatsoever. Why does a company of this size seem to think they can bully people around and make them feel like criminals? Because they are a corporation that doesn't have to worry about the satisfaction of their customers? Their only concern is that they get their money. It's ridiculous that there is no phone number posted, and they can do whatever they want whenever they want. I will start doing my business elsewhere. Maybe Yahoo or Google would appreciate my business.

I went and tried to sell my first item on E-Bay. I did a 7 day listing. I had a reserve price on it. The item was 2 platinum proof coins that are graded perfect. The final bid came in at $1,600 more than my reserve price. Once I sent an email invoice to the winning bidder it was 3 minutes later that I get an email from e-bay stating my listing had been removed due to a bidder (not the winning bidder) had not authorized the bid and it was done through a third party. They stated in the email that they were trying to attempt to restore that bidders account access. It also stated that I would have to start from scratch and re-list my item. This is very suspicious since first it was not the winning bidder that the so called unauthorized bid came from. Second the so called bidder in question had put something up for sale of his own just one hour prior to the close of my listing and was still listed 12 hours after the incident. Third the response time from my sending an invoice through the E-Bay system to the final bidder and the actually removal of the listing due to a bidder not authorizing his bids is too fast under any circumstances. The other problem I had was when I tried to email someone my concern as to how this happened all I got back was how to change my password, retrieve my password, or report unauthorized use of my account. This makes me believe that E-Bay did me wrong and I do not even know why.

I have a $531 seller credit that I have been trying for months to get back from Ebay. Due to Ebay's frustrating refund policies, they will only send a refund to the original checking account on file. I closed my original checking account last year and opened a new one, so ebay now insists that they can now only send me my refund by issuing a check. I have asked them to send me this check for almost half a year now, and every time I check to see if it has been sent, they give me the same cookie cutter answers: Your request for check has been declined or Your request has been escalated to a supervisor etc, etc. Again, they have been playing this bureaucratic game with me for months and this is now past a reasonable limit.

Ebay overcharged me with fees. The total fees I should be paying is $47.31. Ebay charged me $184.43. I listed an item twice. It did not sell the first time, but it did sell the second time. According to ebay, they will waive the fee of the first auction if the item sells the second time. I filled out all the necessary forms online and I never got a credit. This is in their policy statement!! Then I have a charge for fees that I don't even know where they came from. It is a wrongful charge. The wrongful charge is $89.80 (I do not even know where is charge came from).

Although I have not sold any items on eBay in almost a year, I am still being charged seller fees. Actually, it is the same seller fee five times. eBay continues to respond to the problem with form letters saying it's not their fault, but PayPal's, that eBay keeps requesting and collecting this fee over and over again. But since the request comes from eBay and the money goes to eBay, this is an eBay problem. eBay's use of irrelevant scripted responses and the near impossibility of actually reaching a real, genuinely honest and responsible representative make this situation even worse. In a couple of eBay's emails they instruct me to write to service@ebay.com. If you try it right now you will see that your email is returned. And eBay appears to have no phone number. I had to make a phone number up for them in order to complete this consumer affairs form. All charges, dates, fees, and the parties involved are well documented. I even have a copy of the original auction online.

I had a store with between 90 and 100 items listed and they just closed it one day! They accused me of something I did not do. They said that I bidded on my own items. I finally figured out it was my son. He got mad at me because I made him move out. He is 27 years old! He had an account with my AOL account and opened an ebay account. He knew he could not win the items because they had a reserve on them. I do not know if he knew it would get me kicked off. I think he was just messing with me maybe. Anyway, there was no warning and no way to plead my case. I called but they said I had to email security. I did that and got a form letter back. It is very frustrating!

I listed a truck; tech support couldn't tell me how to download a photo using my Mac. I learned and did it myself. My listing never came out as Most Recent listing. I couldn't make any changes even prior to any bid (only got 1 and wasn't valid), any many other problems. I tried Live Chat about 25 times and responded to their emails objecting to their $50 charge. Finally I connected without being dropped to their Billing Office, and they reversed charges when I promised to take them to Small Claims.

I purchased a Neon sign from this seller, iLoveNeon, on Ebay. The sign, first of all, is junk. Very poorly built. The main problem is the sign arrived broken. I sent e-mail after e-mail; over 10 easily for days after the item arrived. They ignored me for weeks. So I left negative feedback for them and just ended it there. Today, they called me out of the blue and told me they left me negative feedback and they would not remove it until I removed mine. They are blackmailing me after they ripped me off. I have been a user on ebay since 2001 and have had up until now 100% perfect feedback. Purchased from hundreds of sellers without a problem. Now these people are blackmailing me! So now because a company ripped me off, ignored me, then tried to blackmail me, I am left with a negative feedback. How is this fair?

Ebay has suspended me twice. First, they suspended me because I didn't disclose all of my correct details in 'Personal Information'. I told Ebay that since I had been the victim of identity fraud before (I was robbed of 56,000 ($110,000) then I was unhappy to have my personal details on display. In any other selling forum the consumer decides what the rest of the paying public gets to see. Not so with Ebay. Second, they decided to suspend me again because they suggested an account of mine is linked to a banned account. Not true. On both occasions, Ebay reinstated me, but when they re-banned me, they waited until I had completed re-listing my items. So, I spent 40 re-listing my stock only for them to ban me again. That is 40 thrown away, twice. I will never see those fees again. They know there are no other serious competitors and as such, they can act however they feel. The main worry is that Ebay will act on a complaint and not even ask me my opinion or for any evidence what-so-ever before deciding to ban me.

I contacted eBay explaining to the company via email, that one of their eBay stores had not dealt with me honestly. I explained that by the merchant's permission, I returned unsatisfactory merchandise for a promised refund. Further I explained I had never received said refund. The response I received from eBay was a lackluster form letter, basically stating eBay could care less, and half way giving me options I should take such as contacting the United States Postal Service. At the same time though, this merchant continues to run an eBay Store.

I contacted eBay explaining to the company via email, that one of their eBay stores had not dealt with me honestly. I explained that by the merchant's permission, I returned unsatisfactory merchandise for a promised refund. Further I explained I had never received said refund. The response I receive from eBay was a lackluster form letter, basically stating eBay could care less, and half way giving me options I should take such as contacting the United States Postal Service. At the same time, though, this merchant continues to run an eBay Store.

I bought a 4.2 carat diamond ring from seller on EBAY and paid with paypal by credit card. When the ring arrived I took it to the jeweler and it was a fake ring. $1634.30 that I paid for and paypal sent me back $200, and case closed with them. The seller is no where to be found. I want to take her to court but no sure address for her. I received a call from another ebayer and he said she sold them the same ring in the same auction same time also a fake, be careful.

They have charged with no explanation of the charges. When I write to them they just send automated emails threatening to charge me interest. I originally had questions and found the bill on their site. Part of the charges where explained and I paid them. Part of the charges where not explained. I have also filled out a customer feedback form. I have had no response from anyone, just threatening messages from an automated system.

I ordered and paid for a Coach Legacy Signature Cotton Satchel (Brand New) and did not receive the product. The seller later e-mailed me and stated that the person that she hired to work for her screwed her over royally. She went on to say that she would refund my money and that she would stand by her guarantee of a refund. That e-mail was on October 7, 2007. To date, I have not heard from her nowrreceived my money. When I call the telephone number that she left with me is for a person who answers the phone and states that she just got that phone number and she has no clue of what is going on.

Donna sold me 4 tickets to the Hannah Montana concert for well above face value and it turned out the tickets were voided and not usable.

Ebay put restrictions on 2 of my items and wouldn't allow me to make any revisions and would not tell me why they did it. After futher review they wrote back and said the restrictions had been lifted. At this time my items had gone off the auction, I might have made a sale, who's to say. eBay told me to contact billing for a credit and I have been railroaded from one department to the other and no one is giving me credit for anything. Just about every week I get some email from ebay telling me that a problem has been solved and I haven't even written ebay about such a problem. eBay generically answers mail to look good on paper but the real problem I wrote about is ignored.

I won an item on Ebay, a desk for $595.50 on Nov. 8th, 2007. I sent a money order as requsted. I sent it Return Receipt Requsted. They, the seller never sent shipping information. Finally, on November 16th, I sent emails requesting shipping info. They informed it could take 4 weeks to ship. They kept promising it would ship the following week. Again, I heard nothing from them. I contacted them and also left Bad Feedback on Ebay. Suddenly, they were emailing me like crazy. Unfortunately, they convinced me to remove the Bad Feedback. BIG MISTAKE. Now it's 6 weeks later and I still have no desk and I'm out $595.50. They haven't responded to my recent emails.

I was defrauded by a seller who sold me a faulty Sansa c140 MP3 player, which the ad stated carried a 1 year manufacturer's warranty. I paid for the device via Ebay. The device proved defective, but the manufacturer, Sandisk Inc, claimed that the item was not warrantied and that the seller had lied. The seller continued to assure me that the device was warrantied by the manufacterer, but when I demanded replacement he refused and claimed that I broke it. The user likewise listed false contact-information, and could not be contacted by phone or otherwise directly. When I reported this to Ebay, they did nothing, claiming no responsibility, but allowed this seller to continue selling these same MP3 player-model units under the same terms of fraud. Ebay did likewise with other merchandise I purchased which was fraudulently labelled as new, but turned out to be used and broken. As a result, Ebay is guilty of complicity in fraud by facilitating deliberately fraudulent trade-practices even after being directly informed of such.

For over a year Ebay has been sending me bills and other strange notices about my account. I have never had an account with Ebay. I've never purchased anything on the internet at all. I've never sold anything. Mostly, I've never contacted and signed up with Ebay. Big problem, I have no Ebay account number so the customer service people will absolutely not talk to me. After awhile I found pages on the web posted by other people wondering how to actually contact Ebay. Many of these sites post phone numbers that are supposed to work, but Ebay is very quick to make these numbers impenetrable like the other customer numbers.

Dec. 7th while checking my bank acct. I noticed with fear that I would be over-drawn, as Ebay had taken out $75.00 A few weeks ago I emailed Ebay and received an email from Ebay saying that bank and or card (debit) would NOT be used. As I spoke with Dan, Dan even said that that was in my acct. Dans' supervisor, however, even after I explained over and over--had the attitude: too bad, we got it now. This was unfair practice done to me, and just because Ebay is so big, does that mean that they can get away with unfair practices?

We bid and sent a payment to this Bucky of West Coat A Huggin back in April, never received the item, but he claims he mailed it. He then said the guy mailing items for him never mailed it, said he would refund money but never did. We were scammed on an Ebay item. There were many people scammed by this same seller. What is a person to do when scammed on an Ebay item? We have no idea how to file charges on this guy. Others have somehow. Westcoasthuggin209 is their Ebay name.

EBay suspended my account stating I was asscociated with another suspended account that I have no idea about. There is no way that's true. Also, they charged me fees for auctions they cancelled when they suspended my account, and I was unable to request a final value fee for an item that was unpaid and pending crediting to my seller account.

I ordered a product over the phone and gave my credit card info. I received a different product, similar, but not what I ordered with a note that this product was an upgrade and was $20.00 more expensive. I asked them to explain how or what makes the product they sent better and what makes it worth $20.00 more. After looking at the specs for this product, it is definitely not a better product and doesn't reach a high temperature and performs inferior to what I originally ordered. Manon Spring never responded to my request for an explanation, they just told me, "no, I am not going to send you the piastra mini". Then they said it was no longer available, howerver I still saw it on their e-bay store for several weeks after. They didn't notify me as to weither I wanted an alternate product or not.

I purchased an item from Naybrothers on Ebay, but the seller initially sent me the wrong item; a Robocop toy rather than the professional speaker stands I won on the Ebay auction. Rather than send the toy back to him, the seller asked me to send it to the correct buyer and promised to pay the shipping charges. The seller then sent me my speaker stands and I have no problem with that. The problem is that the seller is now refusing to pay me the shipping charges for doing him a favor and forwarding the toy item to his buyer because he claims they were too high. I have already communicated many times with the seller and he has refused to honor his promise. Since this happened in the Ebay environment, I believe that Ebay must at least look this case over and decide whether they want Ebay to be associated with this type of dishonest behavior. I am requesting that Ebay require the the seller to honor his promise made under the auspices of Ebay and reimburse the shipping charges of $33.56 I incurred by doing him a favor and sending his Robocop toy to the correct buyer.

I tried to contact Ebay regarding payment of my account. I had funds in my pay pal account, and I was unable to access to pay. In the meantime an Ebay user accessed my Ebay account and my pay pal account linked to my personal bank account and stole my identity and $10,000. My bank returned the funds to me; but still, after having sent ebay an e-mail regarding the theft and the $50 dollars in funds, I have not been able to retrieve from my pay pal. I have not heard from them. I searched ebay's web site trying to find a live voice to talk with concerning my accounts, to no avail. I logged on to ebay's Live Help link and still only received more e-bay links with no live help. Ebay has no telephone numbers on its website for members to call regarding payment disputes, and that is not right.

I have put many art pieces up for auction on ebay. I just logged in to see the number of bids on my auctions when I received notification I've been blocked and my account closed. They did not state the reason for the close. The problem is that I sold a piece couple days earlier for $255. I am now out this sale and there is no guarantee the piece will bring the amount listed. Also the other pieces I had for sale, including a rare Hale Gurland listed starting at $10,000. His prints are known to go for tens of thousands and his sculptures for hundreds of thousands. Those buyers who have been watching those items are now notified that my account is closed and makes me look like an unreputable seller. Not to mention also all the money I've paid to have my online website made up for that ebay user name (the-artful-spotters)

I am a prolific buyer and seller on ebay. I have 2 buyer accounts and 1 seller account. In one of my buyer accounts, I bought about 70 items from three companies. However, these three companies were all inter-related and offered to combine all my items from all of them so that I could receive a shipping discount. Shipping discounts are a big deal on Ebay and help to greatly reduce the cost of purchasing. Nonetheless, after I bought the items I requested that they combine them for reduced shipping prior to payment. However, no response was received. A week later, they began to demand payment through the Ebay dispute form. Per ebay's policy, I communicated with them and let them know that I was simply waiting for a combined invoice. Next thing you know, Ebay shut all three of my accounts down!

Originally, an auction had been posted on Ebay for a Garmin 670 GPS, and before bidding, I emailed the seller a few questions. Soon after, the auction was removed from eBay but the seller offered the product to me at the buy-it-now option. I investigated his background making sure to check his feedback and ratings. Everything seemed fine so I told him to proceed. I then received an email from eBay giving me instructions to wire money and offering me buyer protection.

Ebay claims to have buyer's protection. On Dec. 06' I made a purchase for a children's comforter set. The seller never sent item and refused to respond to emails. I contacted Ebay's dispute console. They really didn't do anything. Seller sent one bogus email to not look bad and pretended like everything was fine (this was 2 months later). I never was refunded for the money sent. I used a money order. I don't feel that buyers do have any protection. When I filed a complaint with Ebay, they did nothing to resolve my issue. They basically let this seller off the hook so she can scam people again. If there are so many limitations to the buyer's protection policy, in reality consumer's then have no real protection.

I paid for an unusual silk blouse and the Seller never delivered it. Later I found the very same item being re-auctioned for 8 times the price. I reported the whole scenario to eBay, sending e-mail documentation. To date, there has been no action from eBay, other than for them to tell me that my contact information was incorrect and suspend my account. The Seller is a Power Seller and I'm told by many that eBay doesn't mess with those. Please advise..... Barb

i buy things through ebay and try to pay via money order and they won't give me an address to send it to. then they give me a strike for non-payment. numerous times i have not recieved the item and i complain and ebay does nothing but send me repeated requests to buy for from this patron. then i try to close the account but they won't let me. then they say that if i do business outside of ebay with them it is illegal. the only solution is to put them on my spam filter. also sometimes they don't provide authentification of items that should be, and then sometimes they have exorbitant shipping chages,etc. etcd. etc.

I was wrongly charged $147.80.

I opened an ebay account to buy parts to fix my motorcycle after an accident. Three weeks later ebay blocked my account saying that I was a previously suspended user who owes them fees. But I am not! This is my first ebay account. I have written dozens of emails but ebay won't respond. There is no phone number to call. The online support personnel were sympathetic but couldn't help, saying I had to use emails. No response! I was unable to purchase the used parts I needed from sellers who use ebay as their marketplace.

I have sold on ebay for 6+ years. I was checking on my auctions and found that all of my auctions had been cancelled because of shill bidding. I called customer service for 3 days straight to find out what had occurred. Ebay is the master of giving you the run around but no information. First I waited on the phone line to talk to someone for at least 3-5 minutes each time. The first man I got said he couldn't tell me why my account was shut down because then I would know how to get around the system. He told me he couldn't help me anyway because I needed to talk to the security area which can only be reached by email!

My eBay account was suspended for trademark violations on listing an Ed Hardy hat. Yet eBay sellers whom have an eBay store and/or are power sellers can freely sell the same item I was trying to auction.

I am being blocked from bidding on more than one Item, at al time. And I am being shut out after I win a bid by Ebay blocking all other bids I make until the seller notifies that payment has been received. This totally shuts me out of buying any other Items and actually cheats the Sellers of higher sales profits. I had only one undeserved ding on my account but had it removed by Ebay as the Seller had made a false report.

Ebay is driving me crazy! I am a homemaker and sell my children's clothing on Ebay at the beginning of each season. I began listing my daughter's clothing last week, only to have my account restricted for no valid reason.

Items I listed for sale didn't show up on the eBay website immediately, as promised.

This is completely unacceptable. I do not have access to my account and can not longer make purchases through this site because of an association of my account to another persons. I should not be help responsible for another persons actions. There is nothing wrong with my account otherwise.

They've had #395.00 of my money for over a year

I have no idea what I did to warrant eBay's suspending my account. I am brand new. I just finished my first auction, selling all but one of 57 different items. I made more than $2,000.

I placed an item for auction with eBay. The fee was $9.00 which I elected to pay making a one time payment by money order which I mailed to the address given on their site. I was then informed by a friend that if I had given eBay a credit card or bank account number, they would automatically charge the $9.00 to my that account even though I had electronically selected to pay by money order. So I contacted ebay to prevent that happening as my credit card is connected to my account and I believed a billing to my account would result in an overdraw fee of $20. It was to no avail. They billed my account anyway although they had already received the $9.00 money order. I e-mailed them asking for a refund to my account and they replied a refund would result to my account in up to 30 days. I replied I wanted an immediate refund to which ebay responded that I would get a refund in 30 days...as stated earlier.

Although my money losses have been less than a hundred dollars, the time and agravation have been significant. I only write this as a warning CAVEAT EMPTOR.

I purchased $934,53 worth of foreign DVDs for viewing with the intent of selling them when I was finished with them. I do this because it is much cheaper than renting.

I paid more for the item than I would.

In result i have lost money and have not recieved the item i paid for.

I was suspended from ebay for posting the negative feedback and I'm not being allowed to quit ebay because it is not allowed for anyone to quit while on suspension.

I have been a 6 year seller on ebay and I have had at numerous times the need to contact someone about a problem on ebay, yet I could find no phone number anywhere on the ebay website. The online live help line is heavily limited in what it can do and often they are no help at all. They might be able to virtually transfer you to another dept but the link breaks half the time.

i was mislead and lost money

Lost $100.00

I submitted a bid on a camera & lenes. I received an e-mail confirming my bid and then notifying me that I had won on an official Ebay form. I then received a message from the seller, again on official Ebay form that I had won and that if I Western Union'd the funds he would send it out the same day. I then sent a Western Union for over $800. Then over 24 after I had paid I receive an email from Ebay stating they had pulled the listing due to some inappropriate action.

After three years of work on my Ebay store I had finally reached about two thousand dollars week in sales.

I have been a seller and buyer on eBay for five years. I recently switched banks and needed to change my bank information with eBay. When I tried to change my VISA DEBIT CARD information, it continually came back with an AUTHENTICATION FAILURE error message stating my address did not match my credit/debit card information. Yet when I went online to my bank, I was charged a one dollar fee for each attempt.

I accessed a live auction on ebay and purchased merchandise. It was absolutely junk and I immediately returned the items. That was several months ago and I have not been able to obtain a refund. The seller is no longer an ebay participant. My complaint is that ebay allowed their site to be used without properly qualifying the auctioner--and allowed them to live auction at that. Also, they make it very difficult to complain. Their dispute template doesn't allow a complaint about not getting a refund when items are returned. They are only concerned about not receiving the merchandise or if it is not as described. One has to be VERY careful when using ebay. That being said, I've had some very good experiences there. It's just like the saying, when it's good, it's very very good and when it's bad it's horrid.

I contacted ebay.com in hope to buy a motorcycle. I found one that I liked and pressed the buy it now button. I signed in to ebay to buy the bike. I received an email from ebay saying they recommend the seller and that the transaction would be covered by ebay's buyer protection plan. Feeling secure that I had ebay standing behind the deal, I followed the instructions for payment.

Spoke with collection representative who alledgedly assured me that the problem would be corrected. But why is it that I have the feeling this is now pasted into my credit report????

On two separate occasions, like the other sellers complaints I read, Ebay cancelled my husband's account even though he did nothing wrong. I'm beginning to think this is an epidemic, as I constantly see ads listed in classified for people to sell stuff for others on Ebay, I'm guessing for the same reason. Ebay is shooting themselves in the foot, on this one and I really don't understand how they can take honest people's accounts away and offer no explanation. My husband too has tried to contact them numerous times and they offer him no explanation.

I am an Irish citizen who has been living in Beijing China for the past two years.I have a credit card and an account in my bank back in Ireland,which I use when needed. I recently signed to ebay and of course they insisted that I use paypal, as most of the sellers will only deal with you if you use paypal, ebay and paypal are of course thre same company. I bid for and won some items. Keen to impress, I immediately wanted to pay for them. Paypal froze my account, stating some unusual activity. whatever! They then asked me to provide documentation to help unfreeze my account.

The seller was paid $727 - but we never received the item! He is no longer an Ebay registered user. The $727 is lost. That was money needed at Christmas and to make credit card payment - which is now late.

I never received the item. eBay tells me I purchased the item outside of eBay and they are not responsible for my loss. They say that someone stole Edward T's account. They knew about it and took care of him, but not any of the buyers. I want my money back. I don't care what they say. I bought the item thru eBay and Square Trade. This is just another way they get out of holding their end of the deal. They only protect the seller, not the buyer.

I found out what the problem was. Ebay refuses to give law enforcement contact information about Ebayers even if they commit a crime. The FBI may be able to get the information but the Pekin PD could not. This means I am out the money. How many others are there like me? Ebay tells me, too bad -- you should have bought our insurance. What? So they are harboring crooks and unless you pay more money you will be taken and that is a shame. This Ebayer continues to operate and Ebay refuses to suspend his Powerseller account.

Rene was selling a package of 8 books on ebay. I won the auction. She contacted me by email told to send her a postal money order for the agreed amount plus postage. I did as told and informed her when I sent the money order. This was on Sept. 27. I have not heard from her since.

I was high bidder on an auction for a math textbook. My $30 bid was matched by another. E-bay rules are that if two bids are matched then the first one is the winner. No other bidder bid higher. E-bay bid automatically UP to $31 -- bidding myself up to $31 against my own $30 bid.

I am extremely disappointed that neither Ebay nor Paypal wants to take responsibility for my issue: I purchased an item which was not at all as the seller described it. It was described as "in like-new condition" and in fact it is old, filthy and unwashed.

I purchased a French Horn from a seller on Ebay and never received it. Purchase price was $1,100. This seller claimed that he had moved and not to use the address on Ebay to send payment to. Now Ebay claims that they have no responsibility for my loss. I did purchase from this seller before and everything went fine. I'm out $1100.00 and Ebay claims no responsibility for it.

Well, I was upset. It has been excuse after excuse -- she tells me she has 30 days to ship. I filed a complaint with ebay, they contacted her and she tells them that she doesn't want to use the Square Trade and ebay closes the case. Now I am out $211. I paid for something I can not seem to get.

Purchased a computer video card, paid $113.00 through PayPal. Seller disappeared, PayPal giving crook too much time to run, before they do anything, eBay refuses to do anything till 30 days passes. Money out of my disability check. PayPal may come through and get my money back, but am very upset they wait and give the extra time to a crook. By 4-98-04 if the Seller does not resolve issue, PayPal will 'try' to get my money back.

Ebay and Paypal protection services are a scam and the goverment and better business services should force them to stop their claims.

I was the Highest Bidder on. Sent money through paypal, $325.00 using a visa that my grandmother gave me permission to use. I never recieved the pentium III processor and never got a reply from the seller.

Let me preface my account by informing you that I'm a US citizen, however, at this time I am in Japan on business. At the time of the incident I am about to report to you I was in Japan as well. I will be here until July when I'll return to the US.

Sent a treasurer's check in the amount of $3,950 and have received nothing. He will not answer any of my emails and I have since been contacted by another ebayer who has also been defrauded by this person.

Purchased an item Ebay. The seller turned to be a scam artist. Sent check for $1551, certified mail. Recipient got the check on March 31, cleared Bank America National T/S on March 3 with two endorsed signatures.

On Feb. 10, 2001 payment was made of $274.50 to cover the cost of a printer, a USB cable and shipping. Mr. Shekmar (the seller, in Wilkes-Bare, PA) acknowledge that he received the money and would ship the items on Monday the 12 of Feb. On the 16th he said he was called away and would ship on the 17th. On the 23rd he said he would be back on March 1st and would ship. On March 2nd I asked for a refund.