eBay Reviews

I'm a seller on ebay, and they make it easy for buyers to destroy, steal, and ruin a seller's reputation. I have two recent incidents. Buyer buys Motherboard, broke it, and got a refund. I complained to ebay and let them know that the buyer destroyed my item, and ebay said that's the risk and left it at that. Different buyer never paid for an item, and left me a negative feedback. Ebay said it doesn't matter if they purchased an item or not, if they interacted with you they can ruin your reputation. Ebay is an abusive site that allows buyers to rob sellers, and ebay does everything possible to make it easy.

I have been a loyal ebay buyer and seller since 2000, that is 15 years. I have 99.94% Positive Feedback and I was just restricted for doing what's right. Ebay is a scam. They discriminate and pick and choose who they defend. I go out of our way to ensure every buyer is completely satisfied, the only 2 issues we had was 1 buyer who claimed a friend left the feedback messing around (they revised it to 5 star). And the second where a buyer opens a request for a refund the title of request was "Sorry bought item by mistake I ordered the wrong one I do not want this one". As the order was shipped "AS IS", as a customer service, we told them to ship it back. They then reply and state "We do not want to waste our time to ship the item back please refund our money now", so of course we refuse (buyer just opened account that day probably a pro at scamming). Then ebay sides with us so buyer leaves nasty feedback then ebay restricts our account with 99.94% positive. I just bought a keurig on there and the seller had 92% and they aren't restricted. Oh and they will not discuss this with you on phone (you can't understand ebay staff anyway).

I bid on a ps4 with call of duty advanced warfare, camo decal, and camo controller. I won the bid for like 130.00 bucks. So it was for Christmas and it had a delay. That made sense considering all the things being shipped that time of the year. So, finally on January 9 it said the estimated time for the arrival was from 6 pm to 8 pm. Needless to say it never arrived to our surprise. So I check my information and everything had been erased and it wouldn't even let me in my account for a few hours. I check my purchase history and nothing. So, I call eBay customer support and they explain to me that I must have been hacked and there's nothing they could do. So I have to pay for something I didn't even receive and the site that I do it through basically, says "Oh well too bad." I was furious and my boyfriend was even more upset. There I was thinking eBay was a trustworthy site and they give me the shaft. So what Im asking is for any support on resolving this incident properly or legally which ever doesn't matter which. I've never ordered anything online so I didn't have the info I need which made it even harder so I'm screwed I guess. Can anyone help me.

Absolutely horrible services and seller! Item was bed packed, wobbled in a packing box. Parcel (if I even can say that it was a parcel) was without any identification – address, any marks. Looks like seller is hiding. Then when I contacted him - YES! There was not valid e-mail address and phone didn’t answer. There were not any papers in parcel - not invoice, not instruction how to use this rubbish, sorry buying item. Item was unsuitable for my needs I was not able to set it where I planned. Item stuck with installation platform which must set separately. It was not possible to separate item from a platform. I didn’t know how to operate with this thing without instruction.

I bought from a seller named **. I gave a kitchen aid mixer as a gift for Christmas. By the time the receiver opened the gift (he waited until the holidays), I was outside of the 14-day return period from the seller. The receiver noticed an implement was broken & shoved back into the handle, as if it were fixed. When I contacted the seller for help, s/he was unhelpful & rude. ** did not offer any way for me to return, refund or resolve the issue other than we were outside the 14-day limit. S/he also implied I was lying about the problem. When I left negative feedback for the seller on eBay, s/he petitioned to have it removed, which eBay did, because we were outside of the 14-day return period (not because what I said was untrue). eBay's representatives have been friendly & helpful but since I was outside of their 30-day return policy as well (again, this was a gift so the receiver held onto it for a while before opening), they could do nothing about it, and I'd relinquished my right to another negative review because you are only allowed one chance (?). As far as I can tell, this entire process was skewed towards the seller, regardless of the item being broken. PLEASE BEWARE this seller, and eBay's limited policy on helping a buyer who was deceived.

I ordered Women Ladies Lapel Wool Cashmere Long Winter Parka Coat Trench Outwear Jacket, Item ID: 111446594952, on eBay from Seller ** in Sep 14 and didn't received it in next 45 days. When I raised the issue, they assured me that they will resend it in next 30 days, but still I didn't get anything. I requested them to refund my money. I send them couple of mails for refund then they agreed for the refund, but I haven't received my refund and they are insisting that they have refunded it. When I asked them categorically to tell me the exact date and time of the refund, they are not replying my mail. I called eBay India number and they asked me to call US number. Now I don't know what to do and whom to contact. I am really disappointed.

Ebay supposedly has a 30 money back guarantee but it is more like an unlimited amount of time money back guarantee. We sold an expensive item on Nov 15th 2014. The buyer contacted us on Dec 4th to ask to return them just because he didn't like them; no defect at all. The buyer was told there would be a restock fee since they wouldn't be returned within 14 days to the manufacturer and he agreed to that. Ebay immediately issued the partial refund to the buyer that same day. I had to scramble to block the payment at my bank and pay the fee at the bank.

Seller did not refund my 2000.00 dollars after I returned his fake bangles. Opened case with ebay, they did nothing. And told me there's nothing they can do.

I ordered from JABBAJUNK on ebay during the holiday buying season. I didn't realize that an item never arrived. Once I realized I didn't receive the item I put a claim in. The seller tracked it and said it arrived. My postman and doorman said it didn't arrive and that the seller used the wrong address (perhaps a typo). Ebay claimed that would never happen and to dispute this with my bank instead.

I feel like I'm being completely ignored by both eBay and PayPal. I sold an item to a gal. It was a ranch style fireplace screen. I expedited shipping instead of UPS ground. It was packed and sent from UPS Ontario International Airport. A UPS employee had helped me pack and ship the item. I had even sent a matching candle holder as a courtesy. I went above and beyond what a normal eBay seller does. I enjoy selling on eBay to clean out my closets or to share my garden seeds.

I was selling a vehicle programmer on eBay a couple months ago. Someone was interested and he asked me to call him. Against my better judgment, I did. He asked about it - if it was used, does it come on, do I have a return policy. I said yes to all of these, at which point he says "Oh good. I like eBay because they have a return policy and I can get this, use it and return it". I said no - it doesn't work like this. He agreed to buy it for $200, even though I had it listed for more. He received the item and shortly after I got a message from him saying “I F'ed up. It was used”, saying it was used on a different vehicle than what it was for. I wrote him back saying that the vehicle he listed wasn't what it was for (at this point I figured he used it and was trying to get his money back since he had thought he could do this).

I order Frozen fabric on eBay on 12/1/14. I received confirmation that I would receive my fabric on 12/4/14. As of today I haven't received it. I tried to contact eBay, instead got messages that my item was not found. I tried to contact Sew cute and they won't respond to me by email. So I wasn't able to make my Christmas gift and still don't have my fabric.

Purchased a cut glass lamp in Nov. 2014. The lamp arrived badly packaged and broken. Postmaster confirmed that the lamp was very badly packaged. I filed a claim with eBay/paypal and was issued a complete refund. During this period I started receiving nasty, foul mouth, vulgar and threatening emails. The seller has informed me that she will continue with the harassment. I complained to ebay and also paypal that this person needs to be reprimanded or restrict sales until this situation is corrected. However these concerns seem to go to deaf ears and will certainly continue unless they take some action. I purchase a great deal through ebay for business and will consider closing my account as this seller may end up sending me anthrax through the mail. Ebay continues taking our money but allows this to continue. No way to run a business. There are always 2 sides to a story and all eBay has to do is READ the emails to confirm my complain. Thank.

merchants intentionally creating fraud sales and collecting from users. Stay away from ebay and paypal! I will join any class action against ebay and paypal. Any user, lawyer or government agency can email me at ** to join the class action.

I've been an eBay user since 2008, and have bought over 300 items from the online shopping site before waking up this morning to read an email that my account had been suspended. When I called eBay to inquire, and to plead my case, I was told that there had been violations, but they couldn't and wouldn't provide me with any specifics. I have impeccable credit, pay on-time, always provide positive feedback back to my sellers and now I find my account suspended without reason. I plan to take this feedback to as many forums as possible so that I can spread the word on eBay's questionable policies, and overall lack of customer service. I AM LIVID.

Their timing and calculations on complaints was totally miscalculated. They also allow stupid feedback about how something was packaged even though the item was not damaged and in perfect condition. Also any complaints made were promptly addressed and money you refunded without requiring the buyer to return the item. I have bought products from stores that did not accept my word about broken items and just return my money without product return or proof of reason. I wasn't the seller but do know them very well and have never known of them ever cheating or deliberately misrepresentation of anything. In fact this person is honest to a fault which has caused them to be taken advantage of on NUMEROUS occasion. I personally will never use or suggest anyone to ever use ebay AGAIN!!!

I listed my iPhone 5 during the ebay promotion in which they said "if your gadget does not sell then we will give you a $100 eBay bucks certificate or if it does not reach the trending price, we will make up the difference with an ebay bucks certificate of equal value." I listed my phone and eBay said the trending price was 229 dollars. I thought oh wow, is my phone really worth this much? So I went ahead and listed it. The item sold for $147.50, but the buyer did not pay. I opened an Unpaid Item case and ebay told me I could go ahead and relist it.

I sold item#181609748593 and the buyer wasn't happy with it and he issued a return notice. Ebay sighted with buyer case #** and told me basically I had no choice. Buyer put a negative feedback on me. I sold buyer exactly what my listing picture showed. He never asked any questions about item and he had never contacted me. Since I sent him exactly what he paid for. He expected a $2000.00 item for $26.00. My contention is "you can't please everyone all the time." If I had sent him a shoe instead of my rock I could understand his problem. If you read my feedback, the buyers and sellers were more than pleased with me! I don't care if he expected more, I'm sorry for him that he is such a perfectionist. Life does not always go the way we want. I think that negative strike against me was uncalled for and I would like it removed!

Ok so a few days ago I purchased an affiliate style p rebuilt travel website from a seller on ebay. Right from the start of my purchase the seller sent me information on how to go about setting up my new website and the steps needed for him to complete my purchase. So I follow the steps. Bought a domain name and set up a hosting package for on a 12 month contract. Sent the relevant information to the seller as requested via eBay reply message system. We had kept in contact all the way via eBay reply messages since my purchase. A few more days had passed and I hadn't heard anything from the seller in regards to setting up my website as stated as part of the service provided along with the product. He the seller is now telling me that he has never received payment from me via PayPal.

I had ordered Nexus 5 phone on December 15. The item is undelivered. Even after repeated complaints, ebay is acting irresponsible. Others please don't use ebay. The courier company has delivered phone to some wrong address. The person who has signed for delivery is nowhere near delivery address (Contact number of this person: **). Even after I pointing out this, e-bay is not taking any action. Irresponsible site.

I always try to be fair. One time a buyer sent an empty box, and because there was a tracking number, they were going to refund. They do not have buyers show proof, and did not allow me to forward my proof to them. I played detective with help of post office which showed intent. However there are also criminal actions happening with eBay in regards to setting up bonus options for free, but automatically set your item for relist where you get charged for the "former" promotion. They bill me extra for postage because I do not use their own shipping. I sell fine jewelry and have to have it in. I have insured, which was costing me more than I charged, and then eBay would charge also.

Was given an email offer to list an item, and if it didn't sell I would get $100.00 gift card. They won't honor it, and only suggest to list again. Below is the email stating my listing didn't qualify. After talking to eBay for 45 minutes I was only told to try listing again and see what happens. I was not given a reason for it not qualifying. I followed their directions to a TEE! Bait AND switch if you ask me. "Thank you for listing Kodak EASYSHARE SPORT C123 12.0 MP Digital Camera - Blue. We're sorry that your item didn't sell. Your listing* didn't qualify for the Promotion, but if you list it again you may be eligible for a $100 eBay Coupon. Be sure to choose auction-style with no reserve price and follow our pricing guidelines. It's rare that tech items like yours don't sell, so give it another try. List again."

I had my monkey fist removed twice and they refused to remove others. I called ebay every 3 days for over 34 days. Keep in mind it took 34 days to get to an assoc that knows his job he says. He simply told me it was the wording I used, that I could not say weapon, in my case I didn't so there again he was wrong. But I DID reword it an 'its still up tonight' I listed it today 12/30/14. We will see how it works. It only took 34 days of ebays employees telling lie after lie. Ebay has too much ** with it. Too many lying employees. Simply the worst customer service on planet earth. Idiot employees item number is posted where it says order number ** .

I made a purchase through e-bay. When they e-mailed me the invoice to pay, the amount they were charging was double what the purchase price of the item was. The seller and I were in contact for over 8 hrs the following day trying to get e-bay and/or paypal to fix the invoice and send me a new one. Paypal told me to have the seller send me the paypal invoice, which the only way the seller could do that was to obtain my e-mail address, which is prohibited by e-bay!

I have been a seller on eBay for almost 6 months now and the experience could be best described as a nightmare. I would never recommend anyone to pursue a business that requires or would use their services. Their customer service is the worst I have ever experienced in my life. Hold times consistently over an hour long + another 30 minutes to get transferred to a department that can actually help you. Finally, when you do speak to someone there are miles of unethical and inhuman red tape for the robotic customer service to comply with.

I sold an item 4 months ago and the financial transaction took place outside of eBay. I logged in a few days after the sale to pay my sellers fees. When I clicked on pay my sellers fees I was redirected to a page that said "we are sorry but you must have a sellers account to pay you eBay fees." I tried again a few days later and I received the same message so I contacted the support department. I explained the situation I was having and after several minutes of silence and then talking in circles I was told that I did indeed have an issue and it was being forwarded to the technical department.

Okay, so on cyber Monday of this year, I bought an iphone 4s (for my mother) from a seller on ebay but when we received the phone and charged it, the phone overheated and almost burned my mother's hand. So naturally we decide to send the phone back, paid the postage fee and put it for 2 day shipping, course I took all the steps and contacted the seller for a refund and he opened a claim/case and messaged me saying this: "I will send you a pre-paid postage back to me. Once I verify that the phone has not been tampered with and matched the serial numbers, and verified that the phone is still in tact, I will refund the PayPal charge. I will not issue a refund, however, without first verifying the IMEI." That was fair enough, so I let him know that we already sent the phone back but I have heard nothing from either him nor EBAY.

Don't get foolished by eBay money back guarantee, this is a SCAM and I just didn't receive the product I have purchased. I have opened a complaint with USPS because they put on their system that I have received but they'd never got my signature as I didn't received it. So now eBay is saying that I can't receive the money back. This is a BS, I have lost 80 bucks with this SCAM but it's totally unfair and eBay even helped to find out what happened.

I never wanted to return this computer item because I spent too much money on it just to examine its problem. What I really wanted was for Bubba to pay me my $39 for the charger he promised to pay me when he sold it to me since the one he provided was dead and he knew it and he said he would pay me. When I opened this dispute on e-bay, he said he just got the $39 that day. Well, laa-dee-da, if he did, I still haven't received it yet. I have all of the documentation here.

I tried to exchange a pair of sneakers (bought on eBay) that I bought for my husband the day after Christmas as the sneakers ran very small and not true to size at all. The seller (Depot4Brands) quickly refused an exchange or refund saying the policy is 14 days and I was at day 17! Given the Christmas holiday, I was shocked at the poor business practice of this seller. I gave a negative review and opened a case with eBay. EBay stood by the seller's refund policy and I am out $80 and stuck with sneakers that don't fit. EBay also removed my review! Buyer beware because eBay seller reviews are NOT what they seem at all! Depot4Brands was truly the XMAS Grinch this holiday season!

eBay does NOT refund seller fees. You have to fight and fight and fight for that to happen. When you call, they always have an excuse and NEVER log your calls. They also lie and tell you whatever you want to hear in order to get you off the phone. This is a terrible company but unfortunately, the only one out there who does what they do.

EBay is guilty of fraud. I received several gift cards, signed up for an account and gave all sorts of personal information to them to use a stupid gift card... None of the gift cards would activate, and I sent several emails, and they banned me for asking for the same personal information of their employees -- actually less -- like what is the average number of illegitimate children your employees have since I have to give you a social for a gift card that doesn't even work. They are frauds and probably terrorists.

I am a seller on eBay and I recently received neutral feedback, which is no big deal. I contacted the customer and offered them a resolution to their issue, as one does. I would never leave a customer unsatisfied with my products or services - that is just bad business. But then I contacted eBay... a shame that they do not share the same work ethic.

Pellet guns and BB guns are not allowed on eBay without a orange tip. Try now there are thousands of them on eBay with no orange tip. I listed one Umarex pellet gun. It was removed ASAP because it had no orange tip. Well, needless to say, thousands are on eBay without a orange tip and eBay refused to remove them. I was singled out by eBay bureaucrats to BS me. eBay should be sued for not following their own policy. My friend listed a pellet gun no orange tip. They hit his listing overnight. And the rest are still sitting there. They refuse to remove them but mine is not allowed on eBay. They should be sued for not following policy.

I bought a Samsung Galaxy S4 from eBay. The name of the company was garage_cell in Texas. The day the package arrived, I went to the post office and picked the package up. When I opened the package it only contained a charger and a battery but no phone. I've had a month contacting eBay and PayPal and neither of these company's have helped me. I lost $199.99, they robbed my money. I also contacted the seller by personal e-mail and eBay message, and the company never answered. All the seller sends is a tracking number, the thing is, is that I know it came with a tracking number but the phone never came. When I contacted eBay they opened the case and the next day they closed the case without notifying me or helping me. I sent pictures and a paper certifying that the item never came. I advise someone that goes through this, open your package in the post office and if you don't see your item, call the police right away, and make a report of robbery.

After having some reasonably good experiences on ebay, I decided to purchase an item for several hundred dollars from a seller who was highly rated. After purchasing the item it took a long time to ship, for a variety of reasons the seller came up with. When the item was not anything close to being as represented, I sent it back promptly after advising the seller. Again, there were delays due to the shipper trying to locate the seller. Ultimately, my time to file a complaint under ebay policy ran out and the ultimate loss of more than $500 was mine. Ebay is a very risky place to do business.

Ok I am super pissed off by Ebay!!!!! I have been selling for a few years now. I have 100% positive feedback right. Make it to my 500 mark. Above standard selling the whole time. All of a sudden, Ebay’s holding all my funds from my current sales at Christmas time. And my seller dashboard drops to below standard. I call ebay and ask what the heck is going on. Well Ebay transfers me after 3 representatives to the resolution center to review my case. Basically I am getting docked because the United states postal service didn't deliver an item... which I refunded all my buyers which were 4 in the last year. They said the seller is responsible for physically making sure the package gets to the buyer. I said “Oh I am sorry I didn't walk from California to New York, to deliver the package.” Still get docked and treated like a little kid.

I ordered a D2R2 collectible from an EBAY seller. When I received it, it was a $40.00 toy. I requested a refund from seller, they kept putting me off, wanting pictures. I sent all the information. I finally requested it was eBay. The seller approved my refund and I sent the item back. I added tracking information and hear nothing. I contacted seller and they said I had opened the item, which is untrue! They open a case with Ebay and they decided without contacting me, the seller did not have to refund my money. I then see my item back on sale on this seller site, for the same price! Do not buy from sushief_inc!!!!!!

WORST EVER CUSTOMER SERVICE. NEVER EVER BUY ANYTHING FROM EBAY. I bought "SUJATA JUICER MIXER GRINDER" from EBAY and product delivered by EBAY was faulty. So without any delay I called their customer care number and reported faulty items received. Also I emailed them with complete detail about issues. But I never got any solution from EBAY. MY BIGGEST MISTAKE WAS MAKING 100% ADVANCE PAYMENT. Here is highlight of EBAY's worst customer service I gone through during my interaction:

I purchased an automotive code scanner on 12/18/14. I only made the purchase because the item was guaranteed to get here before 12/24/14, which I thought was a long shot at best. I notice after a couple of days, the tracking number showed "no package received" so I sent the seller a message inquiring. He did not respond. December 24th get here and no scanner. I check the tracking and still the package has not been received at USPS. I contact eBay for help. The girl told me I had to wait until the seller contacted me before I could get a refund. I told her that was not what I agreed to. I said, "I ordered an item and eBay told me when I was supposed to get it and if it didn't even show proof of shipping, why should I wait until January?" She got very rude with me and told me that was the rules. I told her that was why I never use my bank account and always use VISA. She cut me off and told me they cannot intervene. I told her that VISA said anytime the terms of an agreement for the purchase of an item are broken or the item is not received as promised, they guarantee I get my money back.

Bid on land in POLK City. Seller Adrian ** from Ill won bid, pd. amt. as agreed. Was told by seller, "BARNEYSROCK" would receive paperwork as soon as pmt. rec., Aug. 2014. Never one thing for my 297.50. Loc. Chicago, Ill., & left ebay!!

I ordered one 64gb and three 128gb of memory cards on eBay, seller being US based. I wasted so much time transferring files to use in various Android devices of my family and me but all vain because of following reason. Actually I was overconfident and full of trust about eBay and their seller belonging to rich and developed country US but sorry... About a month has been lapsed coming to conclusion of all being fake or duplicate or... God knows, I tried my best... I got all cards defective. Whatever video, audio format I transferred in it automatically becomes undf format and is absolutely useless and there is no way out. It has proved waste and is scrap. Now eBay guarantee will scrap my appeal as their scrap item and sellers! Just like that. I request and welcome any suggestion or advise... The error massage while opening any file is attached...

I purchased a chromebook on eBay. When I received it, I was unable to get on the laptop because it was enrolled in someone else's name. It's pretty much locked out to the person who owned it. After repeated attempts to reach the seller with no response, I decided to escalate the transaction through eBay 's resolution center. Every time I attempted to do this eBay says since I paid with a debit card as a non PayPal member I would have to use the PayPal resolution center. Why? The transaction was with eBay. I'm forced to push the PayPal link or get to the pay by debit or credit card link. Then throughout that whole process paypal is "highly recommending" that you open an account. When I go to PayPal to reach their resolution center there is no way for me to access help because I'm not a member. Does anyone know how they get by with these actions? Is anyone really protecting the consumers from these monopolies?

I have been a seller since 2006. We have over 6,000 feedback of which over 99.2% have been positive. Our rating has never been below standards and we have been Power Sellers. We have close to $30,000 in annual sales and we pay fees of between $6,000 and 7,000 dollars. On November 20 we were rated below standards with 21 defects from 421 sales. The rate was 5.23%. On Dec 2nd I received a message that we were below standard and that if our rating was still Substandard we could be removed as a seller. On Dec 4, I received a message that we could no longer sell on eBay. Our sales is a major contributor to our income and we were totally devastated. I never paid much attention to our rating reports they had always been positive.

I ordered an item and from the beginning, I had nothing but problems. The seller immediately printed his shipping label, which entered tracking information into the system making it appear as if he shipped the item. Several days later, he still had not shipped my item. I tried contacting him and he obviously only replies when convenient to him. Each time, it took me threatening to contact eBay Customer Support for him to reply. I finally get the item and it's completely broken in half with other parts broken, as well. I try to contact him - no response. I call eBay and they give some lame excuse as to why they can't open a case for me. They tell me to go through PayPal. So, I do. I speak with several non-fluent English speaking individuals - two of whom never verified my account before speaking with me and one who outright lied to me just to shut me up and get me off the phone. My issue? Oh, they'll issue my refund, eventually - once the item has been returned to the seller via MY expense!! EBay's resolution FAQs clearly state that the Seller is responsible for the return of items which were sold with Free Shipping (which mine was), and also if the item received was damaged (yep - which mine was)!

One of sellers at eBay cheated on me. I purchased 2 bed sheets on 9 Sept 2014 but one of them I received was damaged set. When I notify my seller he told he will give the replacement and he told me to wait for few more weeks. In meantime, I washed both of bed sheets set and the color of both sets was totally gone and rough linen came all over the bed sheet. Now, again I notify my seller about those cheap material (even I sent pictures of bed sheets) and I asked for some compensation because I did not like to receive another same piece as replacement after the color was gone when after washing. First the seller did a lot of bargaining and finally he told he will refund my US$40.00. But by then already 3 months was crossed. He was lingering me until 3 months and now the seller does not reply me because he is safe. Neither I can take the case to the resolution center nor I can leave feedback to the seller. I did not receive anything yet from the seller. It seems I am being cheated by the seller.

I as a seller was very angry at eBay for not taking action when a buyer bought an item from me and did not pay after the item was sent. Not only did I open a case, they closed it after a certain amount of days, and did not resolve the issue. Not only I didn't get paid but the buyer got a free item from me. eBay is a fraud.

Ebay removed two items from my selling list. One was a lipstick stun gun and the other was a cell phone stun gun. They said they did not comply with their listing policies. Neither of these is on their "do not list" list. I found hundreds of these listed by other sellers.

I sold a wheel in good shape with pictures $125 free shipping. The buyer Email the wheel was damaged and not usable. I told him a refund as long as my wheel was returned. Sure enough he returned a different wheel with very obvious damage (I'm sure it was the one he replaced). I reported the buyer, then I kept getting an email to refund him. I opened a case explaining I had pictures before and this one didn't match at all. Within a few hours they closed case without any reply from buyer. They want me to pay for selling, return shipping $50 and refund the $125 wheel. I closed PayPal account not paying them. I also with no help contacted EBay talking people who talked in broken English. Basically when I said I would accept a return I got screwed. All he needed was a tracking number according to the EBay person. It didn't matter what he sent.

EBay and PayPal are the worst e-commerce companies that I have seen so far. I ordered a mobile phone in eBay and missed to enter unit number in the address. So the item was returned to the seller. I asked the seller to resend the package but they didn’t send it for more than a week. They do not respond to my emails now. I call up eBay and PayPal, they say that they cannot help with this as I entered a wrong address. What a customer service, Duh! I will never buy anything from eBay nor recommend it to my friends and relatives. I would give zero stars if I can.

The item #111471158680 I bought was too small. I send it back. I had bad experience with the seller so I give him negative feedback. My feedback was removed saying that I violated the policy. Although the feedback from the previous buyer was almost the same, he said, "Wrong Item Sent; E-Bay had to tell them to refund money," so why mine was removed and this one was not removed? This is the last time I would ever buy something from eBay and it's good to file a complain with the BBB too.

Ebay is a joke. 4 times in a row buyers refuse to pay, refuse to respond and it takes too much time to deal with. Ebay's 10% rip-off charge for the non sale. eBay states they "may" limit a buyers future options but not so. eBay clearly allows anything by buyers. Once a great service, now just more crap on the internet. Oh, you can't ever contact or speak to anyone at ebay.

I am contacting you today in reference to the Ebay final value fees. I was looking at a credit today (don't check fees near enough- sadly/naively trust it will be correct) and noticed a product of ours had been charged a 9% final value where it should have been charged 6%. I looked at the fee chart, which is what we look at when choosing a category and setting a price. Below is what we found (copied from site): Item listed in : Consumer Electronics > TV, Video & Home Audio TV, Video & Audio Accessories > Video Cables & Interconnects. Seller Fee Breakdown States for 6%: All Consumer Electronics categories not classified as Camera & Photo Accessories, Cell Phone Accessories and more.

BUYERS OF MERCHANDISE ON EBAY, BEWARE. IF YOU THINK YOUR ARE COVERED BY CUSTOMER PROTECTION THROUGH EBAY OR PAYPAL, YOU ARE WRONG! I ordered some fabric to be shipped from England, which was on the eBay website. I made the choice of which seller to purchase from because of a photo showing the color of the fabric on the website. When I received it it was a different shade of pink, much lighter, than what was pictured. I cannot use the fabric because I need it to match the same pattern/color of fabric that I already have in the room for window treatments. I understand that dye lots can be different, but this is very, very "off". I spent over $300 for the fabric and cannot use it. On the website, Ebay advertised Consumer Protection and PayPal guaranteed a refund if I used PayPal to pay for the fabric, so I opened a PayPal account. Neither of the two companies will honor their promise on this transaction.

Small seller not averaging even 50 a month. Got stiffed on an IPhone 5s ..man wouldn't pay ...a handbag ...kept promising $ and I fell for it. Then a DVD player and was told he bought one somewhere else after these three were winning bids ... EBAY STILL CHARGED ME THE FEES for all three items ..... $65 for one month and sold $100 this last month that I actually collected on. They charge you for everything ...you'd make more at your local flea market than this scam site .... Sellers beware!!!!!!!! Trust me.... Imagine being taken on $380 plus you're charged because whether they see it wasn't paid for (I filed claims on all, they said conveniently, they didn't see the claim) they still charge you the fee.... You will not make any $ on eBay unless you might be selling a car .... Don't fall for it ......please

I bought & sold over 300 items on eBay. I had a problem with a recent item I sold (Lady lied & said it was defective) and eBay was NO help. I was told, after a few hours on hold, talking to at least 6 different eBay employees, and calls and emails not returned, that you can basically return anything you want, no matter what the seller's policy is.

There is too much corruption on ebay to even attempt to convey here. The bottom line, this company gives preferential treatment and monetary breaks to foreign companies over American sellers. For example, the falsely deflated Chinese dollar combined with the shipping bargains they receive (ever wonder how so many of those foreign sales are shipped for a penny?). PS, you the tax payer are footing the bill. This is illegal. Where the h*** is the WTO? Sitting on their hands while America goes down the drain. And now, these foreign sellers list under any category they want - "Ladies brand new coat" found under used children's clothing for example. They do not even attempt to follow the rules and no one does anything about it. Now they are gaming the search engine.

It has taken a month of trying to get my money returned and I still am out $17.50 for having bought an item that was not as described for original and return shipping. EBAY's "automation" and inept software processes have caused me literally HOURS of phone time and no satisfaction. Several days to return item, emails with an unscrupulous seller, hours on the phone with EBAY with the entire Customer Support Team being as useless as conceivable or worse. They are like robots assuring the consumer that the process must be exhausted and in the end I would have an option to get my money returned in full and I am almost a month in with $17.50 being my COST to purchase an incorrectly described (not size stated) item on Ebay...

I have been a member e-bay for 9 years with 702 feedbacks with a seller dash of 4.8 and 4.9's. Five is the highest you can receive on your seller dash. I was told last week that I can no longer sell on e-bay because of poor seller performance but yet I had a buyer call me a ** idiot that was plain to see on his e-mail to me and he is still buying and selling the new policy that was put into place in August. (12 month review) is a joke and unfair to all sellers. This needs to be looked into because this policy is another way for e-bay to steal from the seller.

The last two times I've sold something on eBay. The buyer claimed there was something wrong with the item and asked to return it. In the most recent example, the buyer received the item, which was new in a factory sealed box, and claimed it was used. I have pictures of the factory seals on the box. I suspect he found the item for a better price somewhere else and just wants to cancel the sale. eBay's new policies don't protect sellers from this kind of behavior. This will be the last time I sell on eBay under the current policies.

I sold a Gucci handbag on eBay. I was contacted by eBay that payment was received and I was to ship out the item. I did so. I received notification 2 days later from PayPal that the check never cleared. I have emailed eBay and spoken on the phone with them numerous times since 11/26 and they have not even opened a claim or investigated it. I have asked repeatedly to have a manager or a supervisor contact me as no one in customer service can help me. The individual who I sold the bag to is still on eBay with great reviews. They are unprofessional and won't help me at all retrieve my lost money.

Ebay nor Paypal will do anything to help the buyers and without us they could not stay in business! Seller sent me a package with nothing in it so it would show up as I received it when it was scanned. I contacted Ebay and Paypal so the seller sent me a piece of **, not what I ordered. Then Paypal and Ebay did nothing about it! I reported it twice and they told me to just send it back and I was to pay for the shipping to CHINA!

I was looking to buy a car. I found one on Craigslist. The lady said for both of our protection she was going through eBay motors. So eBay motors sent me a email with the buyer protection information, confirmation number, copyright and their eBay logo everything. So I trusted I was doing businesses with eBay. Turns out it was a scam. I lost 1,500 dollars! I contacted eBay and they aren't doing anything about it! I strongly do not recommend anyone to do business with eBay! I lost all of my savings! Right here at Christmas. They're letting people use all of their information. To scam hard working people. They are not doing anything!! So much for buyer's protection.

Bought item 14 May, not received, Allcar continuously promised to resend. When refund requested all mails returns as undelivered. No response on Ebay web page as well. Numerous complaints emailed to Ebay Reply and also queries lodged on site and NO response or feedback. Got hold of Patrick in call centre 2 days ago who claim that they can't do anything as it's too old but since May?? Seller Allcar11 still do business on EBAY and when you lodge a new query he also don't respond....seems like they are ignorant on purpose and they keep my money with intend and have no intention of solving the matter. LONG... outstanding! Proof all emails available.

After eBay service reps gave me incorrect information and I comply to it on my next auction they then suspend my account. When I called them the next time the rep tells me they record all calls but they won't go back and check the recording and are sorry, but the account is suspended for one year.

I contacted seller -- waited!! Seller offered 30% credit, 30% credit was not acceptable.. created a case per ebay’s resolution process. Was given a time limit and threatening e-mails to provide a tracking number to return item. I contacted ebay 3x, I inquired with the phone reps that I could not provide a tracking number until it was clearly understood that the seller would cover the cost. I called ebay rep, again the rep informed to ship the item and call them with the tracking number. Long story short, the transaction was resolved in ebay’s favor, was credited $10.00 for an item that only cost 17.25 as well out of 14.90 shipping cost.

I don't recommend to sell on eBay. They block your money from sale for 21 days to have free credit and say that is made for safety. Yes, sure, and I'm an elephant. And you have to ask them for YOUR money like you are a thief. Moreover, their commission is really high. And also PayPal take their commission from every transaction. Horrible!!! Moreover, they block your money, but you have to pay for shipping AND they want you to pay their commission BEFORE you get funds from sale. KEEP AWAY FROM THEM.

So many things wrong with how ebay treats seller: 1.) You can't leave neg feedback for buyers so buyers just go crazy with negatives for sellers. 2.) Returns - now a buyer has 6 months to return a movie? 3.) ebay don't stay on top of bad buyers at all, even if you set your seller listing buyers get through anyway. 4.) The star rates can really hurt a seller and no star rates for buyer.. 5.) ebay sides with them 99%, let's do or say what they want.. I've been top-rated on ebay and power seller for years. I had 100% feedback until I got 2 negatives from buyers who wanted to keep items and get refunds, lie and say it was damaged even when you say "Sent it back, I'll refund you." It don't matter, they want it free..

I bought a Samsung TV (Rs 31,924) from a dealer (ledtvshop77) on ebay. The product which was sent to me is supposed to be sold in Iraq only and I think that there are high chances that the product is a smuggled one or it is illegal to sell it in India. I tried to raise a claim from my account but was unable to do so and a message was displayed "No records found." Afterwards I raised it via calling on there help-line number (claim id: **) but in less than 12 hours they rejected my request citing that I had requested for it's cancellation even though I hadn't done any of the sort.

I recently purchased a Polo Ralph Hoodie through eBay on November 23. I received it on December 01, when tried, the size was not fit to me. I requested the eBay and the seller but no one help me to return this item. It was less than a week time and eBay customer service and seller waste my time and take my money. I am so upset that as a customer eBay or even that seller didn't provide me required customer service satisfaction. The item bought on eBay was registered as item#111478664077. I want to inform all customers that eBay is not supporting its customers as most of us think. It is just an online web that fetch more business to make money for sellers and customers has no rights. So beware next time when you order on eBay.

eBay had changed the way sellers provide refunds to buyers. We went through paypal to do the refund and was told that the final value fee will not be refunded since the refund didn't go through eBay. Second time, eBay was having difficulties processing refund: "The refund you sent didn't go through". The buyer called eBay right away and eBay sided with the buyer and sent full refund. But the buyer had agreed to do a partial refund. Since eBay sided with the buyer, the case was closed and the rep "was not able" to do anything. So, eBay website's technical difficulty caused the delay in the refund. Without any patience, ** called eBay after she was informed of the difficulty accusing us not willing to provide refund. eBay is never at fault. They have control over your money and can do whatever at their will. Like God, they hand down judgments without any consequences. It's difficult to survive a business on eBay.

I sold an item with a Pick up only option. The buyer postponed the collection and after many emails become rude and offensive leaving an offensive feedback and emailed me a list of swearing and curses. I demanded the cancellation of the feedback but it was refused by eBay. Practically everybody are allowed to refuse to buy any item after bidding for, be offensive and rude. I had to request the fees already charged to be reimbursed. EBay refused to remove the offensive feedback or even the curse in it. So I was labeled a Crap seller and sell items out of the shyster. They even argue that the feedback was normal and the parameters of their policies.

I ordered some frame fixings and paid with a Nectar account just to get rid of the points. Had a complaint from seller and no joy stating he'd received no payment, then raised it with eBay’s resolution centre and they got back stating goods were paid for - not to worry. It clearly showed on my account that they were paid for. Then had numerous emails from the seller (Massive Attack) stating he'd reported me for non-payment - back to eBay and no joy, so I contacted eBay’s team out in India. Got in contact with seller and he'd sent me a dubious address. Sent him confirmation and it was refused (a Daemon failure notice) stating it contained a Virus or Malicious code. I asked their (eBay) team to ring back, no joy - PACKED THEM IN.

Please don't sell on eBay. I sold a few things for 10 dollars and they charged me 444 dollars. Also they block your account for no reason. Customer support makes you wait hours. Other sites like amazon are much better.

I purchased an item, a vintage 1970's hanging light, it arrived completely destroyed/shattered. I opened a case and started a dialog with the seller. He said he'd take care of the return shipping and need the item returned ASAP to prove to his local USPS that they broke it, so that he could get his initial shipping cost. I did so, and awaited his refund. After a week I re-started a dialog, where he started getting less and less communicative and cooperative, stating that never-mind, he wasn't responsible for the return shipping, as his eBay seller page states. I stated to him A) that he blatantly lied to me, and B) Ebay's own guidelines, "If you're returning an item because it isn't as described in the listing, the seller is responsible for return shipping charges, regardless of the seller's return policy."

We have been on ebay since it started. Have had our ups and downs. They started a new policy in July. My experience with ebay caters to the buyers only. They make you feel that they are concerned, but their policies say different. Had a complaint from a buyer. It was overseas, and the buyers complaint was that the item was not as listed. ebay mailed the item overseas. I sent it to a local shipping depot. There was no discussion about the items condition except for that someone pulled it apart. I gave the person all their money back. Did not request the item back. The customer gave us a negative feedback. I was not able to go in and tell the true story.

The new feedback system really sucks! I have been a power seller for 8 years. New system came in, now I am below standard!! Only 1 negative feedback in 8 years and one not as described case (that was brand new but I still refunded). Account is now limited, funds being held for 4 weeks, limited listings of 20 per week, lower search ranking. You can only show your protest by leaving ebay. Move to amazon. Much friendlier and no negative feedback issues.

I ordered eye drops from company which I never received due to USPS not leaving a receipt or ringing my bell for delivery. The package apparently needed a signature but since the post office did not ring my bell, I wonder if the package had my correct address. I asked for eBay to resolve the dispute and have a refund issued to me. They refused my appeal in favor of the seller and removed my unfavorable feedback on the issue. My post office has returned the item to the seller but it seems to be stuck in limbo because the package shows it is "In Transit". The seller wants to send me a replacement instead of a refund. I want a refund and I don't want to do business with them or any other international seller again. Ebay has really been unprofessional in this matter and refused my request to reopen the appeal process for me.

I ordered brand new Timberland boots at August. I receive poor quality. After I talk to this seller we agreed that I will send the shoes back, and get refund. The seller promise that when the shipment arrives he will contact me. After one and 1/2 month I asked what’s going on, and he said it arrived and forgot to tell me. Since then I chased him for 2 months - at start he ignored all my messages, and when I threatened him I'll leave bad feedback he gave excuses that he need my email and other problems with PayPal (I got refund before from another seller so it’s not true).

EBay suspended my account due their automated system flagging my auctions for no apparent reason. I have had a stellar eBay account for over 10 years - completely gone now.

I have purchased a white housing body panel from a seller through eBay guarantee. It was written it’s not original but look like original. When I received the product I found fault in manufacturing and also color was not matching with actual white color body panel. I asked eBay to replace the same with new and correct one or else refund my money. What response I got from them - see below:

Sold a Item, Swarovski Crystal Ornament to a customer on Ebay Nov.7th, 2014. Shipped it out, the item was delivered. She contacted me via ebay mail indicating that the ornament was nicked and chipped all over. She initiated a return and I accepted as if it was truly damaged. I wanted to make it good. I received A ornament back in the mail several days later. It was NOT the ornament I sent her. It was a Khabarovsk Crystal ornament, dated 1996, with NO blue box included. I mailed her using ebay mail indicating that the ornament received was not the one I sent out and it did not have the blue box as the listing indicated. She replied, copy and pasted from store page, "Dear **, I really don't know what is going on here. I returned the 1994 Ornament with chips all over it to you. I might not have put it in a Swarovski box to send it back but I did send the 94 and not a 96. - **.

I have bought and sold on EBay for years. I had never received a negative feedback, until today. I sold an inexpensive child's toy phone to curbyscurby. He sent me an email after receiving the phone saying it was broken and he wanted a refund right away. I told him as soon as I received the broken one back, I would send a new one or refund his money. He sent another email saying I never told him to return the one he had & demanded a replacement. I repeated what I had told him & now has left me negative feedback. I spoke to Ebay & they tell me I don't qualify for having that feedback removed. I can't believe it! After years of patronage to Ebay. I have my return policy listed on every one of my items. EBay is profiting off what we sell and would not have a business if we stopped selling on their site. This customer was obviously a liar as he could see because he read all the back & forth emails that we exchanged. He even commented on that. It's a shame that buyers can leave negative feedback, but sellers cannot. Unfair practice. I am disgusted at Ebay to say the least.

Horrible! eBay DELETED my feedback on a seller because the seller claimed I was "over reacting" and eBay "agreed that I was exaggerating" without ever speaking to me!!!! I had countless images of damage done to an item that could have been provided. ** that the site went and deleted MY opinion on the seller. That should be something that future buyers should be able to see!! Whether they agreed with it or not, that was MY opinion. Shirt was NOT new with tags, there was a smell of detergent indicating that it WAS CLEARLY washed, and the sequins were missing in a few areas along with clear thread from the sequins sticking out in at least an inch in length!

Ebay has implemented a new way to rate sellers and penalize them if they fall below their set level. Sounds like not such a bad thing in theory however the criteria in which they are judging the sellers is totally flawed and unfair. For example ... I sold someone an item and they didn't bother to track it and filed an "item didn't arrive" complaint ... The next day the item arrived and they withdrew the complaint and left me positive feedback. That counted against my rating. One thing was over a year old and they just implemented this policy Sept 2014. I canceled 4 sales over the last year ... people asked me to let them out of the sale and I clicked on the wrong reason for canceling and that counted against me. The penalty for this is ebay will not let you withdrawal or access your paypal funds in any way until 3 weeks after the item sells. They expect you to ship items to people that they buy but not let you get the money!

Been with eBay for 20 years and seen them get worse and worse. Now I am required to refund an item. I had no returns and USPS has free $100 insurance, yet buyer won't claim and wants money. EBay doesn't care or investigate anything, one item broke in 5 layers of protection yet the only photos of damage is one item out of three. Where is the box damage?

DO NOT buy from these sellers on eBay wxf785ad and hezhl2011, both of them has the same address. I bought 3 items from these sellers, the quality is rubbish. They offered a partial refund which I said okay to but they didn't send any refund. I returned the items to china which they took and won't give me my money back, my messages was sent - the first one keeps sending me blank messages and the other one say I'll send you the money soon! It's been more than 45 days - eBay, PayPal, the bank can't help. I paid for returns and lost my money. Chinese sellers are the worst.

I got a call from this collection agency about an eBay account that I never had. Turns out that the eBay account was with the company I work for (now), was set up by a previous employee who, after his termination from the company, changed the name on the account from HIS name to mine. I spent 2+ hours on the phone with eBay and they refused to take my name off the account even though the change was not authorized by me. They suggested I file an identity theft report with the police (which I will do) but I will also be filing a credit fraud complaint against eBay (done) for permitting the "owner" of the account to simply change his name to mine without contacting me to verify that I have authorized the change. WARNING TO EBAY CUSTOMERS: Beware of deadbeats putting your name on their account (reading other reviews/posts, this is not the first time this has happened). If this is all it takes to skip out on a debt, eBay needs to change their security procedures.

I was a seller for over 8 years on eBay. I have 100% feedback and am top rated as a seller. I finally had enough as most here have, not because of being restricted or removed as I still am a member, however the fees are charged monthly and are not as eBay claims. But if you check the charges you will find to sell here is charged about 10% fees. This does not include listing fees or membership fees and PayPal fees, another 3.5% and .30 cents a transaction. In addition, free shipping is forced down your throat - under the new policies set forth you in addition have a buyer for any reason return something, eBay charges sellers return shipping.

I am in US. But shipping product from China. When eBay's system and representative failed to assist me with changing item location. They accused me of putting misleading information when buyer complains. That's exactly why only Chinese sellers can sell on eBay. Because eBay strongly support those cheap counterfeit product sellers, and even go all the way to work with USPS to subsidy Chinese sellers, which causing higher shipping rate from California to California than China to USA. That's why USPS is firing US workers, and many US stores go out of business. It's a company that make money by drinking blood from its fellows in the same country. I am waiting to see when it will go out of business.

I had sold a few items. I was no large seller. I had sold around 30 items and had 100% feedback then I get these 2 jokers leaving negative feedback. The first I had sold a "I Love Lucy" doll which was over $100 mint box and he stated the box was damaged and wanted to send me the damaged box back which he caused. I had proved that in the pictures that I listed the box was NOT damaged and I did not have to refund him but he did leave negative feedback which hurt my selling.

I had very pathetic experience with eBay purchase. I purchased shirt form seller called 'lifestyle_space'. Shirt sent was so pathetic that after first wash there are black color dots/fabric is appearing on shirt. I called this seller, he refused for replacement. He told me to send shirt back to him and after verifying he will promised to send replacement. I sent shirt by bearing courier charges but he refused to accept this as fabric issue and told me that he will send same shirt at half cost if I deposit 350 Rs in his account. Accordingly I transferred money to his account but he send one third class quality shirt. Also eBay refused to support me on this issue. So I request people to not buy from this seller.

Bose Acoustimass 10 Series IV Speaker System - This is scumbag seller. He try to sell a 'POS', a junk copy clone made per China. Not Authentic from Bose, try to cheat sale. State on eBay it's Original from Bose made & not 'Accept' return.. This guy eBay member ID 512taghreed. If anyone try to bid or bought it from him please call eBay, PayPal, your bank to dispute this ** named Muhammed ** and his email is '**'. His phone number is ** and he have 2 address and all is apartment such as: **. If you see these info DO NOT do business the **. They think they can come to USA try to cheat people, sell a product is Counterfeit or fake, replica, Not Authentic made, try to get away with it.. I hope this ** is not get caught from Bose or FBI. Hope they can put him in jail time and sue him, made him pay.. Another seller, same like him, same state, sell a same Bose, another address.

How do I go about filing a lawsuit against eBay who illegally stopped me from selling because of unfair claims they made that were lies. I have maintained a 99.5% feedback rating with over 6,000 transactions for many years with them. I have tried everything to get them to reconsider but have had no luck at all. I even had 2 top eBay supervisors that do not understand it at all and they had it appealed only to be turned down by both appeals. What rights do I have? I tried to do this the nice way but with these people, they just walk all over you. They don't care about anyone who is an eBay member. Only an unfair corporate practices.

You should have your people dedicate more time to read Seller's response. And perhaps put people with a wider perspective on how to handle technical issues. Some crooks are abusing of buyer protection, make unsustainable claims, and Seller ends up losing because of eBay's representatives poor judgment that adversely impacts Sellers. Ebay has too many complaints and poor reputation when handling disputes. It is simply not fair. Buyers with complaints should be diligent to sustain their claims. If they don't like it, they would be better buying somewhere else like walmart. We, occasional sellers, are not walmart or best buy, and cannot absorb the loss when eBay wrongly judges disputes.

I sold an item on eBay. I paid for insurance through the USPS. Buyer received the item and left excellent feedback for item as described. Then changed his mind a few days later and wanted a refund because it was not as described, it was damaged in shipping. I then asked the buyer if he wanted me to file a claim and he said yes. So I did as he asked. The very next day he changed his mind again and did not want to file a claim instead he wanted an instant refund. I tried to explained to him I already filed the claim and it would void the insurance if he sent it back to me. All he had to do was take the item to the post office and they would pay the claim. He refused to go to the post office. He said he didn't want to. I then called Ebay for help. I really thought they would do something. After sitting on hold for over an hour I finally got a person. I was told the buyer can do anything he wants to.

I ordered a $400 phone from techno trading house and paid extra for expedited delivery to my friend's house in NY. The phone was never received although USPS had it delivered BUT with a wrong zip code. I spoke to the seller and then escalated to ebay but my case was close with ebay siding with the seller saying tracking said delivered (The seller keeps changing about when a case with USPS was opened and status). I also can't understand why a seller would not include a signature required when a purchase is over a certain amount.

Beware of using the eBay Global Shipping Program if you sell goods internationally on eBay. I recently sold an item (a beautiful vintage fur vest) to a woman in Canada. The item was perfectly legal to sell and I have done so before. I received an email on a Sunday night at 11:00 pm from eBay telling me that the item could not be delivered. They did not say why. They also said they had reimbursed the buyer and that I needed to do nothing as they would not deduct the amount from my account which seemed very suspicious. I contacted eBay. They offered NO information after almost one hour on the phone with the initial ** rep AND a supervisor. I contacted the buyer to ensure that her address was correct. It was. I reached out to eBay again while she contacted the Canadian Postal Service. She said that she was told that the item was in Kentucky (I am in Massachusetts). I again called eBay and was given a huge run around and told that I could not even have the item back. I told them I would pay to get it back and that there were certainly tracking numbers all over the parcel.

About a month ago I purchased an item (231355723740) & did not receive the item to my address in Coventry. The item did not turn up, was signed for according to the Post Office by a non existent builder, signed JJ & my case to sort the problem out & get my money 90.00 back, was found in the sellers favor, due to being signed for. So no refund or recourse, even though item was paid for using Paypal. So the message here is don't trust the post office signed for...

I had ordered one Laptop adaptor through Ebay website on 14th October vide order no.** for Rs.750. I had then filed for a refund on 6th November vide claim Id ** as I hadn't received a product till then. Neither the seller nor the courier (Blue dart) people had any clue about the shipment & Ebay customer care was not reachable. I didn't receive any refund & then I called the customer care on 12th November to follow up for the refund. The representative who answered the call said that I will receive the funds in my account by 14th November, but I didn't hear about the refund.

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I am a long standing eBay seller of over 10 years. I have multiple times, been robbed of my items, my money and at no point had any protection as an honest seller against dishonest buyers. Cases are reviewed by eBay who doesn't seek any evidence, communicates poorly and leaves no way for the seller to raise cases and place appropriate feedback to dishonest buyers. Selling on eBay is at your own risk. Most recently, I sold an Apple iPhone 5S on eBay in near mint condition. Once the buyer received the item, the buyer contacted me and told me that they wanted to return the item. The only explanation that I got for the return was "a hair inside the box.” I asked the buyer to please describe the issue with the item, or what is wrong with it but got no response. I don't accept returns on eBay for a variety of reasons, but most of all because people tend to abuse return policies.

Selling on ebay as a small seller and remaining there for any length of time these days is analogous to walking through a mine field successfully. "Sellers need to ask themselves a question...How many purges will it take before YOUR ratings put you at the bottom of the list and you are targeted for extermination under eBay's new secret purge criteria?"

Customers BEWARE! Ebay does not guarantee your refund back if you're not satisfied with merchandise purchased through EBAY. I purchased a large cape coat that comes in different sizes (IT WAS NOT A ONE SIZE FITS ALL GARMENT) and seller would not take it back because seller said it's an oversize coat regardless if it wraps around me three times. I purchased via EBAY because of it's money back GUARANTEED if not satisfied with merchandise. After I submitted my complaint to EBAY about the seller not wanting to give me a refund for a garment that was super huge, EBAY concluded not to refund my money after I contacted them three times to get status on my case. The bottom line, I will never ever purchase another item via eBay! They have very poor customer service and do not care about their customers! ALSO, EBAY REMOVED MY REVIEW ON THE SELLER FROM THEIR WEBSITE TO KEEP THE SELLER'S RATING HIGH. EBAY OBVIOUSLY PROTECTS THE BUYERS OVER THEIR CUSTOMERS. THE NAME THE SELLER GOES BY IS "**".

eBay's support of sellers and their new "defect rate" policy is leading to entitled buyers and unrealistic expectations for sellers.

BUYER (**) LIED about condition of bought "MINT Atrix 4G." HE LIED about battery, as it CHARGES FULLY. HE LIED about phone getting hot as it has NORMAL cellular heat, nothing more. I submitted an "Affidavit of Facts under the pains and penalty of perjury, signed and dated." With the affidavit, I sent in more than 6 pictures showing the PERFECT condition of this phone. I sent in screenshots of buyer's LIES, point by point.

I have bought and sold items on eBay for over 10 years. Of course, on any given day, you can have a problem with a buyer or seller. However, in the long run the problems are minimal. I do agree that it is frustrating that you can only contact eBay through direct phone calls. Many of my problems and suggestions could be handled through an email contact.

Fake ebay claim guarantee policy - I had buy a Nokia lumia 630 dual sim from ebay. Its sim 2 slot is not working when I made this claim to ebay. They rejected it by saying it is under warranty cover & tell me to contact Nokia care. But now Nokia care are saying physically damaged had been done so warranty void. Please suggest me the solution..

I purchased a rain shower system through Ebay from a Chinese company. The valve assembly was damaged and leaked when installed and I asked for a refund. Through many contacts with ebay and PayPal and emails to the seller I am now told I am over the 45 days and the case is closed so I am out $204 and nothing can be done. I was also told that it is my responsibility to pay for the return shipping when I purchase outside the USA. DHL wants $274 to return the item. I am cancelling my ebay and PayPal account. I have had enough run around!

2 customers opened "items not received" cases against me in FEB/MARCH of 14. The stupid thing is, at that time eBay allowed people to open cases even if the time for maximum delivery time had not even expired! So I answered both cases and told them that their items were not due for delivery for another couple of days, and to contact me if they didn't arrive by the maximum time. IN FACT both items arrived the day they made their "complaints"! I told eBay about this and asked them to remove the cases from my file as they would count against me on my seller's performance ratings. Then in July (OVER 120 DAYS FROM BOTH CASES) I got my performance rating as " below standard". When I asked why, they told me about the two cases. I told them that they were wrong to even be able to open an "item not arrived case" when the items were still in transit, and within the maximum time allowed, and that I asked for them to be removed as they were clearly wrong to open any case at all. They again said they would remove them.

I sold an alarm system on ebay, paid the hefty shipping and tracking as well as ebay fees... Seller was unscrupulous and claimed that he didn't received what was advertised and open a claim for refund 2 weeks after receiving it. I notified ebay that the buyer was abusing refund policy and they still failed and awarded the buyer a full refund.

If I could give it no stars I definitely would. They make a big fuss about ebay bucks and coupons but don't try and return the item you bought with a coupon 'cause unless you feel like trying to find a number on their site (which is harder than it should be) and trying to explain your problem multiple times and being made out to be an idiot and then having the person get an attitude with you, it's not worth it. I've tried returning things twice with coupons and each time the seller refunds it to my paypal account and then ebay turns right around and takes it and gives me nothing for it. I just had a customer service rep get an attitude with me for double checking that she was going to issue a refund for not one but two items in the same order that I had to return. It's outrageous.

I just received an item that I paid $157 for. This item was from China. They had a good review when I first bought the item. It takes almost a month to get an item from there and since then eBay has deleted that person's account. Now how am I supposed to open a case? I have tried to call eBay to get my money back because the item sent was a weaved thin wallet...not a wig. I am pissed because I have called eBay two days in a row and I have been on hold close to an hour on each. This is the worst customer service that I have ever received. If eBay can't hire people to answer their phones or at least add an email to where someone can get back to me in a day or so, then they need to close down. They jip the sellers with high fees and the buyers also get duped. I have been a member since 2007 and I am seriously thinking long and hard about deleting my account. It is not worth the headache if I am not going to be protected or receive customer service when needed. I'll bet if I owed eBay money they would be calling me!!!

Ebay does not allow giving ratings on sellers after a certain period elapses. In this way problems with products that are on dispute rarely reach the comments page. If you see someone with 98% positive and thousands of sales it still does not mean they are good sellers. I bought an item from HK for 500 USD that was shipped via DHL. The seller sent a tracking number to my eBay inbox which I failed to check. For that reason, after DHL failed to contact me, my item was demolished. Ebay protection plan was useless since my report was done too late according to their timings. DO NOT DO BUSINESS WITH EBAY, unless you are really on their site on a daily basis and know all their tricks and ever changing rules. Their entire business model is upgrading shady sellers, making them seem reputable.

Buyer buys product, says he cannot get the software to work. Sent him brand new sealed packages. Buyer returns all opened packages with used parts. Buyer gets all his money back and I had to pay his shipping. Plus, eBay keeps all the fees from the sale without refunding them. Double down drop the bomb on the poor folks too. Thank you the republican republic of the USA!

I've been selling on eBay for years and this month I got hit with $12.25 in extra "fees" from the company. I called the customer service, yes I actually got through, and the moron on the phone would not listen to me. He just kept repeating some pre-written sentence that had nothing to do with what I was saying. I ALWAYS make sure not to sign up for the extra options and insertion fees. But they hit me with 2 months worth of bogus fees out of nowhere. I make sure at the very end before I post anything that it says "$.00" in fees. I guess eBay isn't happy enough with the 10% commission that they have to add in fake fees after you sell something. I am closing my account and NEVER using eBay again.

Having won an item up for auction on eBay, seller stated eBay wrote wrong shipping amount, wanting me to wake up difference. Told him I'd pay advertise amount. Shipping was $17.57. Now, re-listed, $28.56. Instead of admitting their mistake, they favored the seller. Purchased item, seller cancelled order and refunded my money. Reported this to eBay, they launched investigation. In the process, I left feedback for buyers to see, which had nothing but the truth of the transaction. eBay never posted comment. Inquired to what was going on, eBay responded saying it went against rules, but refused to tell me how it violated the rules. Seller continued to sell item even during investigation.

I've had two encounters with customer service... Both awful and incompetent. The first time I spent more than an hour with an agent who couldn't answer the most simple questions and kept putting me on hold... Nothing but robotic answers "I understand, etc". when in reality she understood nothing. They credited the buyer from my seller's account even though I "won" the case in conflict resolution. I gave up finally to get my money back, b/c the stupidity I encountered was intolerable. I'll use Amazon thank you. EBAY you SUCK!

I have been a seller for over two years. They give buyers money back even if they have their item already. As difficult as it is to maintain high buyer feedback, I have 100% after over 800 sales. Still they charge me an amount that prohibits me from making any money. They have very suspicious practices. The most recent problem, the one that has broken the camels back, is this. They changed how "feedback" affects the percentage a seller has to pay. Even if a "buyer" leaves positive feedback, as it appears to the seller, the buyer can still give a negative score on one area of the details. This part is not evident to the seller unless they follow four obscure steps to get to the chart where the item #s are listed. You then have to plug in each number to find the item and then figure out exactly what the problem might have been. If the person left you "positive" feedback you will not even know to follow this tedious path, and Ebay will not retract the feedback. So, the seller isn't aware of a problem unless they dig, the feedback makes you pay more to Ebay, Ebay will not assist. Huh?! There's so much more. I am just so fed up that I wasted hours of precious time already trying to understand and resolve issues with Ebay with no success. Very sad. Small business or independent enterprise may be dead in the U.S.

I tried purchasing an item with my Paypal account, however it wouldn't go through. I advised the seller that I will ask my friend to do it, however I will need it shipped to my address. My friend purchased the item, but didn't remember to update the shipping address. I immediately contacted the seller and let her know of the discrepancy and told her not to ship to his address, because I want it to go to my grandmother. After a day has passed, the seller told me she shipped it to the Paypal confirmed address, even though I specifically told her not to. I contacted Ebay, they keep on hanging up the phone on me. I contacted USPS and they told me the item was not shipped, yet still Ebay keeps telling me that there is nothing they can do and it takes so long to get in touch with them. I ordered the item on Nov 02, 2014 and today is Nov 05, 2014. The item is still not shipped and Ebay will not assist me in resolving the issue. Seems as if I am going to lose my $312 USD.

I was shopping for stuff on eBay and I was offered $20.00 off if I opened and used PayPal credit. So I proceed to do so and was granted instant credit line. I called to talk to a representative about the offer and was told it would take 1 to 2 statements before it would appear. So I said okay and proceeded to buy a couple of items. Now November 4, 2014 (I opened account September 29, 2014) they say that I was only offered $10.00 off and will not give me the additional $10.00 unless I can provide an email. Well they send you email about everything, but the promotional offer. I am anger that I thought I could trust eBay to keep their word. If I didn't think they were trust worthy I could have taken a snapshot of the promotion and kept it on my computer. It is bad that they are willing to losing a customer over $10.00. FYI my credit score is 826.

Just got off the phone with them about my dsr's and the loss of my discount. I had two examples of buyer stupidity and two where someone tried to scam me. For example the scammers open a case and said the item was damaged. Fortunately these items were insured so I never hear from them again. This counted against me since they opened a case. No proof anything happened, that his claims were real just that he clinked a link. Another, the buyer had recently moved and was not sure which address I sent the item to. I responded and the buyer closed the case shortly thereafter. Again, this counted against me because the buyer closed the case. Another where a buyer purchased an item and sent it back saying it did not work. Sellers beware: this was an electronic item and he sent me his bad part which I then had to refund. Again, counted against me because he opened a case that was refunded. Strike three.

We recently sold a cell phone during the 'push' to sell them online. We specifically had our phone appraised AND checked to make sure of the value prior to listing. Once our phone was purchased, we packaged the phone and the accessories and shipped them. The phone was shipped to the buyer and one week after they received the phone they demanded their money back. The buyer said that the phone "didn't do nothing, it doesn't work." We got in touch with eBay and they said we had to pay for the shipping back and refund their money to them. We stated that we had proof that the phone was working perfectly according to our appraisal and with photos that showed the power of the phone. The person purchasing refused to work with us, as did eBay. We even made the offer of purchasing new batteries for the purchaser. She cut off communications with us and eBay says we have to refund the money and pay for shipping or they would take the money from our PayPal and we wouldn't have our phone returned. We are going to lose over $100. It might not seem like too much for some people, but for us it's a lot. Don't waste your time or money with them..... literally WASTE! The pictures are prior to shipping.

I ordered a replica championship ring from seller "sports product." I never received my item and was charged for it. I was unable to do anything because of eBay's "45 day limit" to launch a complaint. Which means if any item is delayed in customs or for any reason you will pretty much have a license to steal if you're a seller, and with eBay's protection. Called their customer resolution center, after being on hold forever and shuffled from person to person, all of whom could barely speak English, I gave up. I warn everyone never use eBay, they don't have a money back guarantee, they're a bunch of thieves and liars from some foreign land.

I sold a Legos car, clear pictures. The person filed with eBay saying the car had two pieces missing. Finally after telling I wanted my item back, I got it in pieces with missing pieces you can't put it back. eBay told me to suck it up, they didn't care.

Feedback left from buyer for me "Obstinate seller with poor communications skills & high combined shipping costs." Ebay would not accept proof I had to send to them on the shipping amount. The buyer paid $6.00, I paid the USPS $6.15.

Today (12 nov 2014) I received an email from the office of John **. First an apology concerning the late reply and another one for me not being properly serviced by their helpdesk.

Auctionbay and eBay member since 1995 +/-. #1 Set up a profile that was acceptable, just got laughed at when eBay destroyed it and I have no backup of it. eBay’s response: “We decided to clean up recently and have no backups” (wait time on tel 33+/- minutes), will pay $40 to anyone who might be able to find MY cached profile anywhere on the internet before I go ballistic over this last abuse soon!

I ordered a Taylor Indoor/Outdoor thermometer, very similar to one I had for 22 years. When it arrived, the back was completely open, meaning that the outdoor life might be measured in months. The bimetal spring was completely exposed. Even indoors, it's not adequate. eBay ignored my complaints. I can put a back on it easily enough. How many buyers know it needs one and can provide one that's adequate? Maybe the seller doesn't know a thermometer from a hygrometer but they're misrepresented, and a waste of time and money. I want eBay to provide critiquing links.

I purchased an item on eBay. (I use eBay quite a lot and usually it is a good experience.) When it arrived, it was faulty. I contacted the seller and they suggested sending a video to their email address showing the fault. I replied to their email address and heard nothing back. I made the mistake of not escalating the case before the 30 days were over and the case automatically closed before I was aware that it was going to close. In the email that closed the case it said that I could appeal it. I emailed eBay to say I would like to appeal the decision. I placed a negative feedback on the seller. Suddenly the seller becomes interested in talking to me again and says, "sorry to bother you, would you mind tell us if we can resend to you or full refund you? as you know we must do everything to make you satisfied, waiting for your news. Best Regards." I email back saying "yes let's resolve it". Then I get the same message again. I make it clearer and say "please refund" at the end of my email. And I get the same message again several times from the seller. By that time the ability to refund through PayPal has expired!

Ebay's appeals process is a scam.... I sent in my expert proof that the seller's item was a reproduction and not an antique as advertised.... I sent it to the link they sent to me as well as sending 4 emails to customer service. They now claim they DID not receive anything which is a lie and the victim of the scam must pay to send the item back internationally. I also sent 2 emails to the seller (attached) which they the seller blocked (attached) which is inexcusable!

I am the director & founder of a 501c3 non profit charity that sold on ebay for 12 years along with our 2,000 square foot store in Cleveland, Georgia. I am a disabled Vietnam era vet and felt I needed to start this charity to give back. No one receives salaries & our mission along with giving away clothing is to sell resale clothing to fund providing families in need with food boxes.

Ebay has taken away seller's rights to the point of making even me, a former lover of all things eBay, a true hater. The newest thing, taking away auto relists announced today is just another item on a long list of injustices just so they can collect an additional .30+ cents per item from people like me trying to make a living. It was bad enough when they starting taking a chunk of postage but they've gone too far with sellers. I don't think they feel they can be unseated but I believe that's what companies like MySpace thought as well. When that day comes there will be an entire community of sellers watching and clapping for all of the unjust acts they've imposed upon us.

I purchased an ipad glass repair from Ebay seller irepairsandveitnamdong. According to his listing the turnaround time is 24-48 hours. A week later he mailed it to me (not 24-48 hrs). Upon opening the glass screen was fixed but the ipad system was acting strange. The screen was flickering and no app would open. Screen wasn't responding to touch. I emailed seller, explaining the issues & asked if he had tested prior to sending back. He accused me of dropping the ipad once I rec'd it & insisted that he had tested it. I asked him if I could ship back to him to review. He agreed to look but only at my expense of shipping both ways. At this point I felt certain that I was out an ipad and wished I had taken it to a reputable brick and mortar store. When he rec'd it, to his credit he admitted the part he installed was defective and he needed to install another glass front but needed to order it, which set me back an add'l 5 days. He did fix and return to me, all in all taking almost a month from purchase date.

E-bay Changes - Continuous hassles. This time up to 3 free automatic re-listings. Not honoring your prior agreement? My selling philosophy was partly based upon it and it has been in full use. Since you are not honoring your agreement, I do not accept the burden of changing my 412 listings. Nor do I accept the responsibility of any checked box, whether currently active or waiting to be re-listed. Since you are the one making the change, the burden of the resulting work is your responsibility. Furthermore, in the future, if you do not easily allow an option in my preferences, do NOT make decisions for me and check any boxes, especially this unworthwhile cost. Your continuous changes are stealing too much time from sellers and you need to stop.

You need to watch Ebay very carefully. I shipped items to a customer and they went into my Paypal account and stole over 60.00 of my money on 2 separate occasions. After being on the phone for a combined 5 hours and being sent from department to department, I finally got someone and asked why. They said that I didn't put the tracking information up. They verified that the customer had received the items and refused to put the money back in my account. Thieves!!! I am reporting them here, to the BBB and to the media. That S.O.B. steals our money and relaxes on the beach in the Bahamas.

The mobile phone purchased on 6th OCT-14 from ebay was defective when I opened the pack. Please refund my money or send a replacement. We have trusted you people and paid the entire amount. Take the matter seriously and do not delay.

LCD display screen repair parts for BlackBerry Bold 9780 004/111 Version + TOOLS. Received damaged goods. It was broken and missing tools. How do I return?

During eBay policy changes, their conflicts with China (Alibaba), their CEO change, their split with PayPal, and all the bickering they had with Google, they have created a monster. Sellers, with all the new policies, will now have to endure no seller protection, will have to accept returns up to 180 days from purchase (borrow your product), accept false buyer claims (resulting in defects that damage seller accounts), have to refund without returns (theft), have to use their global shipping program (overpriced causing lost international sales), have to accept the fact that your products will not be shown to buyers. The purpose of all this is to (somehow legally) get rid of the less than big box sellers on their site.

I recently purchased Linksys Cisco X1000 N300 Wireless Router With ADSL2+ Modem from EBAY. Ebay advertises and assures its customers that they will refund or replace the product if a claim is raised against it for any fault. I received this product DEAD and raised a claim with EBAY. After 7 days I received a call today from TARIQ who said EBAY is rejecting the CLAIM since it is in Manufacturer's Warranty and I should run to the service station of the manufacturer to sort this issue and EBAY will not REFUND. THIS IS FRAUD and absolute BAD service. Customers beware of EBAY policy. Unlike other portals like Flipkart/Amazon who will immediately replace a FAULTY/DEAD product, EBAY washes its hands off. I am going to file a complaint with customer redress for efficiency in service.

On June 16th my daughter purchased a Kindle from the seller Tulipsnroses for her birthday. We thought eBay would have a Kindle for a reasonable price, and they did. After 7 days there was no tracking number and I began to be suspicious. I e-mailed Tulipsnroses and no response. I then called eBay customer support and they said they will cancel the order. I received a charge from eBay for the Kindle I never received. I cannot dispute because "The time has lapsed". My wife was on the phone for 3 hours while being transferred from person to person who did nothing to help but frustrate and show their incompetence. All this and eBay does nothing with the "Money Back Guarantee".

I purchased a boat cowling on ebay for 300.00. When I received the cowling there was an 87.23 postage due. I emailed the seller and he said to pay it and he would reimburse me. Reimbursement never happened so I opened a case with ebay. Not only did ebay not do anything for me they removed the feedback I left the seller.

To me this is unbelievable. I listed an item of jewelry for sale on eBay, stating I could not offer refunds or returns. Well someone bought this item from me, it was delivered to them, and by then, PayPal had decided they would allow the proceeds of that sale to go to my personal bank account. Then the buyer stated they did want a refund, and told me why. I agreed to refund the buyer.

EBAY SELLER PERFORMANCE PRACTICE IS NOT FAIR. We found out that our seller performance was down about 2 weeks ago which caused our amount of listings to drop from 500 to 135, and the total dollar figure was dropped to and unfair $4900. Over the next 2 weeks we spent over 6 hours of phone calls to eBay to find out why this happened, how to get our performance back up, and trying to get them to at least reconsider the restricted dollar amount.

I purchased an item from a seller in Canada on 9/29/14. The item did not match description. Unable to work it out with the seller, he had offered only partial refund and no shipping costs original or newly incurred. So I opened a case with eBay explaining the situation on 10/7/14. In my case I sent photos of the packaging which was too small for the item shipped and therefore open in places. I also took pictures of the item itself, which had two two-inch holes that were not included in the description. Via email on 10/15/14, eBay agreed with my assessment that the item did not match the description, but rather than requiring the seller pay the return shipping they insisted that I should pay.

I have been a seller on eBay for 3 years and a buyer for 6 years and while there have been some negative experiences, they are far outweighed by the positives. I find that if you follow the rules, communicate professionally and provide excellent service to your buyers, you can do very well on eBay.

I would literally suggest that ebay should close down. I had ordered a mobile phone which I haven't received as yet. Customer Service: most pathetic of all experiences I had till date. Once you buy a product from them, forget about the tracking part. You would never be able to get to the customer service easily. My bad. I didn't know it before.

Ebay has allowed a seller to steal from me, I opened a case ** for a pair of MK shoes that was suppose to be new. When I received them they were far from new, the bottoms dirty the sides rubbed and the bottom of one of the shoe coming off. I opened the case and then decided to try and have them fixed and they could not even be fixed, so I then took the label that eBay provided to mail them back. Guess what eBay did, THEY DID NOT REFUND ME. THE SELLER GOT BACK THE SHOES ON OCT 15 AND THEY CLOSED THE CASE ** ON OCT 15 NOT GIVING ME BACK MY MONEY. She got the money and the shoes. GUESS WHAT EVERYONE? WHAT YOU HEAR AMONG YOURSELVES ABOUT EBAY BELIEVE IT, THEY ARE CROOKS.

Bought a counterfeit perfume off eBayer gregpants and it turned out to be an obvious fake. Should have known the price was too good to be true. Anyway, I sent it back and got my money back, but noticed after I left him a negative comment that eBay deleted it. When I called them up, they told me that since this guy has a "manufacturer's slip" (or something? Some kind of slip. The representative I spoke to didn't sound too certain as to what it was) that neither I nor anyone else am allowed to leave gregpants negative feedback about the items he sells being fake.

I had order for a Casio Watch and I got the watch in defective condition (with a hand missing). I call eBay and was told to send the pictures for verification on insellerverification@ebay.com and to the seller whose name then was quikshoppy (now changed to style-hut). After seeing the defect seller called me and told me to give him a proper rating and also to tell the eBay claim person for a replacement and he will do everything properly next time. The eBay claim representative (Ashok) called me after few days and told me to send the item back to seller and also provide the proof of it as assured me that seller will reship my replacement as soon as I ship from my side and send the proof. And I had agreed for replacement only on that condition.

I have Purchased a 2TB Seagate Hard Disk Drive from Ebay on 17/09/2014. On 25/09/2014 I have Receive the item and on 26/09/2014 Seller called me about the Feedback. Before I update the Feedback I have Checked the warranty status on Seagate website and it showed warranty will Expire on 21-June-2016, since I have Purchased on 17-Sep-2014 I have called seagate to update the warranty status. Seagate said that my hard drive with serial number ** is shipped from US and this Drive will not get support in INDIA. I have Called the seller and informed the same.

Order 7 items from the same vendor. All ordered at the same time for $30.25 total. Items never came. Started a never received case thru eBay. Won case thru eBay, received a $4.32 payment. Now I am out $25.94. Contacted eBay support. After 4 hrs of phone time I got no results. 3 times c.s transferred me to an account manager. All 3 times said and waited for 30 to 50 mins. Only to have the phone go dead on eBay's end. 1 time I was given the wrong info. Told the girl that what she was telling me was wrong. She insisted she was right. Info she gave me did not work. 3 other times contacted eBay c s only to be put on hold. Gave up after 30 min. Wait with no contact. Just a pre-recorded phone message that they would be with me shortly.

I made a purchase from ebay... Seller took the money from the first day. I paid for an iphone. The item came but I deny to accept it because it wasn't a phone but papers. I open a case but ebay told me that it was on seller's favor as justification that tracking number shows that it was delivered. I check ebay purchase tab, I call ups - both says that it is not delivered. Obviously ebay employee made a mistake, cost me 970 usd. I made an appeal. Are they going to check it or as the first employee will be bored and play lotto with my money? There are other 2 guys, victims like me from the same seller. Seller is not responding to none of us.

BEWARE. Do not sell on eBay. If a customer buys an item from you and then returns 95% of the time you will have to pay for return shipping and then if the customer sends you back a empty box or a different item (i.e., such as a rock in my case) eBay will say "price of doing business, you should know that"! I was shocked. I told them I would fill out a police report. They told me that it would not make a difference. Out Hundreds of dollars.

I purchased a copy of Microsoft Windows 7 on EBAY. A few days after I purchased it I received an email from eBay saying the seller was no longer a registered member. I contacted eBay and they contacted the seller who in turn contacted me and assured me that I would receive the item. I received the item about 2 weeks later. I loaded it into my computer and registered it to what I thought was Microsoft. After about 30 days I got a screen message that this was not a genuine Microsoft copy of Windows 7. I contacted Microsoft and tried to register it and it was definitely a counterfeit copy. I contacted eBay and explained all of this. They opened a complaint and tried to contact the seller. EBay said I had to wait until Oct 16th to escalate the case before I could get a refund. On Oct 16, I contacted eBay and was told that the 30 day period that I had to file a claim had expired and I could not get a refund.

I have been a eBay's member since 2006... I sold many things and bought even more stuff there during all those years, but this means anything for the company! I bought a fake Chanel, a fake Hermes belt (amongst many other items) and have never received any refund or any sort of help from eBay. I recently sold some items on their site, to make some extra money and for my misfortune, 3 buyers cancelled their purchases. And what is there for me to do? I need to open Unpaid items cases (which I did), lose time and effort trying to sort it out and all eBay does is to agree not to charge me on the cancelled transactions? Fees on eBay are astronomical and they should help you better in getting things sorted out!! I suppose, if eBay had stricter rules for buyers as they have for sellers, fewer buyers would bid on things they don't intend to pay for and sellers wouldn't be so disappointed. After this experience, I will finally stop selling on eBay's site and I hope, to find another platform that provide better services for those people who genially need to make some extra money.

I bought an item on ebay that turned out to be fake. After not resolving the issue with the seller I turned to the eBay as they offer a 'Money Back Guarantee.' The help pages led me to a single action. When trying to request this which was a 'Return item' option, this option did nothing. It only showed a message 'Hang in there the seller will contact you shortly.' This message changes about a week after saying that the case request was closed. I still don't understand what happened or what that action was for but then when contacting ebay directly via email I requested the money back Guarantee and they told me that I cannot claim it because I already opened the 'Return item' case and advised me to contact police and that they would 'support' in the investigation if necessary.

I am a long standing eBay seller of over 10 years with a feedback score of 924, of which 100% is positive. I sold an item on eBay for a fixed price with free shipping. It was sent to the buyer in near mint condition. Once the buyer received the item, the buyer contacted me and told me that they wanted to return the item. The only explanation that I got for the return was "no work no data". I asked the buyer to please describe the issue with the item, or what is wrong with it but got no response. I don't accept returns on eBay for a variety of reasons, but most of all because people tend to abuse return policies (ask REI). To my surprise, eBay overrode my no returns policy and allowed the buyer to return the item at my cost for shipping. I received the item in broken condition. As soon as I received the broken item, I filed a case through eBay's resolution center.

I am a 59 year old handicapped man that uses Ebay for my hobbies and interests. I am ** on Ebay. I have 1246 positive feedbacks, no negatives or neutrals, and have striven to keep the 5 star rating. Several weeks ago they suspended my account for no reason. They stated that there were other accounts linked to my IP address. I have 4 children who also use Ebay, and live in my home. I have never done anything wrong, immoral, or dishonest with my ** account. Due to my disabilities, 4th stage kidney disease and partial foot amputation on my right foot, Ebay has been a convenient tool for my collecting of toy trains and other neat stuff. I called Ebay 3 times and was told that they couldn't tell me why my account was suspended. I did NOTHING wrong!

I would recommend anyone who has an account on eBay to really consider their safety before they bid. I was being harassed by a seller on eBay and only made them stop once I blocked them myself from sending messages. I called the ebay call center only to find out that this person would be given my phone number if they requested it, even though they are accused of harassment. Ebay does not care about their customer's safety and will release your personal information. I'm not the only person they have done this to. If you google ebay harassment, tons of matches pop up.

Arrow second season 2 (DVD, 2014) PRE ORDER! 09/16 NEW & ... (**). I placed my order and paid for the DVD on 10 August 2014. Seller said it was shipped on 22 September 2014 to my Canadian address but I never received it. I sent response-required messages to the seller but no reply received. Cannot dispute the case with PayPal because PayPal said I was outside the 45-day dispute period. Apparently the 45-day period started from date of payment and not from date of availability. Emailed eBay regarding the issue but no response from eBay either. So, 37 days wasted on waiting for delivery, DVD supposedly shipped on 22 September which added another 6 days and now I was up to 43 days before the 45-day period expired. No reasonable person would expect the merchandise to arrive from USA to Canada in 2 days. What a scheme eBay and PayPal are collaborating on...

Paid JR ** (**) with PayPal for 3 boxes (Total $12.63) Aug 31, 2014. NEVER Received The Order!!! Money Request Details, Aug 31, 2014. PayPal money request from JR **. Group Bill Received Aug 31, 2014 from: JR ** (**) for $12.63. AL sent $12.63 USD to JR ** with PayPal. Instant Transfer, $12.63 USD (Confirmed) 08-31-2014 - PAID. JR ** Never mailed the product. He got my money! I got my money back through PayPal on 10/11/2014: "PayPal has concluded our investigation into your claim. You have Received a FULL refund via PayPal in the amount of $12.63 USD."

I purchased a Triumph TR crankshaft on eBay described as new in original BMC box on the top line and then new other next line. Grainy picture but the seller had over 1,000 positive feedback. Paid by PayPal in June, picked up as arranged in September and opened the box in October. (We are from Oz on a motorhome trip thru the US from Canada.) Not only was the crankshaft used, it had a damaged rear bearing journal which will cost $150 to fix. The seller has responded to my request for a refund by saying the bearing measures standard size and the box was original so he listed it as new.

Made a purchase through eBay. The person that had the item gave us the runaround after they received the payment and we never received the product. Filed a dispute with eBay. We were told that they were not going to refund or help us.

Customer Rep spoken with : DAWN. Reference No. : **

I had brought one iBALL mobile phone as per booking No ** and PaisaPay id **. The item was defective on arrival itself. It was not working from the moment it reached me. I immediately put an email informing the seller and then I raised a complaint for REPLACEMENT as ID No **. Today ie on 10/10/14 one representative called to me from eBay and said the claim is rejected, as per the eBay policy.

I received an offer to buy one of my items and I accepted it. I waited 4 or 5 days for the payment but nothing. I sent a follow-up invoice and the buyer finally contacted me to ask for another week to pay. I told him he should not offer to buy something if he didn't have the money to pay for it. He got angry, saying he had the money. He then paid immediately followed by negative feedback on the same day! The guy only had 11 feedback and now is no longer a registered eBay user. I asked eBay to remove the feedback since it was retaliatory for me not wanting to wait to be paid and because the guy isn't even on eBay anymore. I have been on eBay for well over 10 years with a 99% positive feedback rating and eBay won't even help me out. I will try every alternative to eBay before ever listing anything for sale again.

eBay became a HORRIBLE selling platform with all the recent changes. Paypal will now back it up with 6 months non-receipt and "not as described" dispute time-frame policy. AVOID this platform. Amazon is actually fair to buyers AND sellers. We currently have over 6,500 active listings on eBay with gross sales of about 80,000 per month. We will now be slowly transitioning to Amazon. We will not be back until they fix their policies.

Ebay claims they reward "Top Rated Sellers" with a monthly discount...yet they make it impossible to do so if mailing thru the USPS. If shipping an item you must pay the PO a minimum of $1.93 to receive REQUIRED TRACKING by EBay. Even if you can mail item for a .49 cent stamp...like a postcard or paper item in regular envelope. EBay penalizes sellers for not buying tracking even when not needed.

eBay Incorporated is failed miserably to take care of their trust, take care of their clients. Anytime you have an issue they they do not take care of their responsibilities which are mandated by state and federal laws and then and on top of that their call center is in the Philippines. The people are not properly trained. They don't speak English properly and they don't know what they're doing. Of course their plight but they don't handle any of the matters at hand and when you try to contact eBay incorporated in San Jose California, you get nothing but click on the link blah blah blah. This in that you can talk to me live representatives was a complete failure on their part and needs to be investigated. Thank you.

My claim ID is **. It was resolved 6 months ago. Out of Rs554 only Rs29 was refunded rest along with reshipment amount is Rs90 is still not refunded. I have been calling customer care since 6 months but they refuse to help - but only making false promises every time they telling same thing but not an inch is moved. I have tried every possible move but of no use. It seems that unwilling solve my problem. I am very much frustrated and helpless. Please do something as soon as possible.

Today I attempted to list some items on eBay, which I have been a good user since 1998. My feedback as a seller and buyer has always been 100 percent. When I tried to list, I got an error saying my account was suspended and that I should check my messages. So I did. No message regarding this matter. I called customer service who stated that a user whom I have never heard of before, had associated themselves with my account. I told the agent that I had never heard of them before and they said under the circumstances, they couldn't believe me. As a result, I have an indefinite ban on my selling account.

I have purchased a BRITE Trimmer from EBAY.IN & My eBay PaisaPay ID - **. I have received damaged product, which is not working properly. So I claimed for refund on 2/10/2014 & my claim ID - **. But till yet I have not received any call from eBay Customer Care. On 7/10/2014 the claim was closed without any information to me. The eBay Customer care is simply cheating to customers & providing wrong information. The eBay denied to resolve the claim because I did not provide Proof of "Item not as described". That is impossible to provide proof if the product is not working properly. I already tried to contact the customer care regarding this matter but nobody received my call even if I provided my contact nos to call me but there was no response from them. This is the way eBay is cheating & harassing the customers. I request you to arrange a call back from eBay & resolve my problem & refund my amount. Pls do the needful & refund my amount. Looking for your positive response.

We were pursued relentlessly by eBay marketing goons to sell on eBay. We finally agreed to sell on eBay. We listed items and first month was great. Then their security department said "you are not a legitimate business." We sent them 45 documents showing we are legitimate. That made them reopen our account but severely limited the number of items we could list. Then they billed us tens of thousands in listing fees and we showed them this was billing error. Then they said "your performance is poor and and you have been barred from selling ever on eBay." They did not respond to our emails, there is NO phone number to call. These people making stupid decisions are all in Philippines and do not understand business at all. Ebay is a bully. They are the most dishonest company around, cheating and harassing sellers. Is someone managing eBay or is the CEO paid for harassing sellers.

I was kicked off of eBay for infringement issues for 30 days because I was selling a Burberry scarf that was 100% authentic. When I called them, they said I was randomly picked and it is through Burberry. Therefore eBay should remove ALL BURBERRY ITEMS FOR SALE on eBay - correct? They would not take the restriction off. I feel like contacting a lawyer on this. I was completely wronged! Ebay should be ashamed of themselves. Thinking they can run people's lives. I am such small potatoes compare to so many bigger sellers.

My first attempt at selling on eBay, I have bought successfully for years. They listed my item for free. An offer was made, I attempted to reject the offer but the site somehow accepted my navigation as an acceptance of offer. I relisted the item and figured surely that would negate the system error of assigning the sale to another party. WRONG. I have still not sold the item and Ebay has sent me to collections for $22.00. Customer service until now has been nonexistent. Forget the phones! I keep receiving, almost daily, emails demanding payment. My complaints have been responded to in a very condescending manner always signed by someone with an East Indian name. Basically, they don't care - they want $22.00 which they agreed was accidental and unfortunate but the System assigned it and you owe it. Never again. Beware!

I have been selling on and off from eBay for years but mostly I make purchases. I had over 650 ratings all with positive reviews. I listed two items for sale as an auction and for some reason they came up as buy it now. Two separate buyers went ahead to buy the items. I told them that it was not intended to sell for BIN and I did not know the problem and I will relist. The customers gave me a negative review. I tried to explain this to eBay with several calls of over 30 minutes. I finally got thru one night after 68 minutes and they said their system did not have a problem and that I will not be allowed to sell again on eBay "for the rest of my life". They even told me this cannot be appealed. What lousy service.

I opened an eBay account and attempted to post my first sell. It was for all my firefighting gear. I was a wild-land firefighter, and injured my back so I can no longer firefight. I am being given a hard time by disability and needed the money badly so I went to eBay to sell the gear. This has been a nightmare and I feel eBay has treated me very poorly, as well I was treated worse than other eBay users and feel discriminated against. I was told I had reached my sellers limit of Zero and could not sell. Limit of Zero?

All their new policies are all for the dishonest consumer... I have 2 power seller stores on eBay and it is getting ridiculous! Their customer service people are not very bright! If you don't want to pay return shipping because you have buyers remorse on an item you purchased, just claim that the item is not as described and the sell is stuck paying for your shipping... Tell me that ain't a crock of **.

I bought an expensive bottle of lotion and when I got it was a bottle that said "Factice - do not use". I contacted the seller and they promised to send another one. Well they did and it was ANOTHER factice (empty bottle for show). I opened a case with eBay and was sent an affidavit to sign and send back. I did this right away and when I did not hear back from them a few days later and asked what was going on. They said they would refund my money. Well, today was the last day of my case and I received an email stating the seller won the case! I also got another message saying they were removing my negative feedback! I have called their customer service line several times and have waited on hold for at least 45 minutes before finally hanging up. Anyone have any advice?

I am done with this company. My first bad experience was purchasing a cell phone - there was NO indication prior to purchase that it came from China and would be nearly impossible to return. The phone didn't work and the hassle of returning it and getting a refund involved more than 10 hours of phone calls (including the horrible wait times to talk to an eBay representative - what horrible customer service). The next bad experience was purchasing software that ended up to be counterfeit! Although eBay provided a refund, that was another huge hassle.

I purchased a Google Nexus 5 on 26th August 2014 from eBay (a seller named shabbeerh). I received the phone on 2nd September. From the next day onwards, it started showing some minor faults such as battery drain and software related problems. So I contacted the seller (I didn't know I was supposed to contact eBay), and he agreed to solve the issue. He arranged a pick up for the phone and returned it back after 3 days saying, "There were minor software problems and it will work fine now."

I purchased tablet cover from eBay with Inbuilt Speakers, but I received in non-working condition (Speakers were not working and quality of cover is worst). I raised a claim with eBay (Claim ID **). When I open the website after 4 days, they have closed my claim, saying phone was ringing and customer didn't left the call. So, they closed the claim. When I called them, they said it is not possible to refund for the product as the claim is closed and hence it is not possible to Re-open the claim. I tried to call Customer Support team. They are not responding to my calls, chats and emails. My Claim ID: **, PaisaPay ID: **, Item ID: **. I am looking for Refund of my Money.

I paid $151.61 for an item that I won on eBay on 8/25/14. The package was scanned by the post office as delivered on 8/29/14, but it was NOT delivered to MY address! I alerted the post office, seller, mail carrier, customer service at eBay, searched around my house, checked with neighbors, filed a claim with the resolution center at eBay and filed a case with the agency they told me to file a case with. I was told to do this no later then 9/23/14 and let them know the claim #. I did this on 9/19/14. I received an email on 9/29/14, stating that because I hadn't given eBay the requested info on time that they were closing the case. It is now 10/01/14.

I am a seller on eBay and had a buyer who was mean and ugly. She violated my return policy and yet insisted after 3 weeks that the item was broken when she received it. This was even though she had written to me newly after receiving the item and had said nothing. I agreed to refund her money once she sent the item back, because eBay is known for treating sellers like trash and I knew they would order me to refund her if she proved she had shipped the item.

I was a "Power Seller" and a "Top Rated Plus" seller for many years. I was selling about $40,000/year worth of products on eBay until this February when a huge tree fell down in my front yard taking out all my utilities. Two weeks later, I was able to get internet service back only to find that I had a bunch of outstanding orders that needed to be filled and a few people wanted refunds. That was fine and I issued the requested refunds and sent the other items a little late.

My husband and I sell items through his eBay account. He has had a perfect feedback score from his transactions for the entire 15 years he has been an eBay member and sold items. Recently, a woman bought a clothing item from us. Her mailing address was Doral, FL. Per our policy, which is clearly denoted on all our listings, we ship via regular first class mail (not Priority or Express) within 48 hours of receiving payment. She paid for her item on Monday, and we shipped the item on Tuesday morning at 9:30 a.m.

I would give them negative stars if I could. I had 2 people open cases against me while their item was in shipping transit. I updated shipping the sec I sent it out. The buyers didn't even bother to look at the tracking info. If they would have, they would have noticed that the item was set to be delivered the next day. 2 opened cases = bad seller performance. Now my account is restricted for no reason. I shipped the item within the 2 days I said I would ship it. They say all this junk about seller protection. That is crap! It's all about eBay stomping on the little people. I did exactly what I was suppose to do in the amount of time I was suppose to do it. DO NOT SELL ON EBAY!!!

Ebay is drastically becoming the seller's nightmare. I have been selling on Ebay for 14 years. I was a power seller a few times, but now, I am constantly limited to 7 items a month due to some cases from whiny buyers who don't want to pay. By the way, if a buyer doesn't pay and the seller opens a case, this will reduce his/her seller performance. In another word, if the buyer doesn't pay, the seller should bite the bullet. I think ebay does this to sellers for two main reasons. The first reason is because, like the usual, when walmart moves into town, Kmart is got to go. Many big businesses are using ebay now, so this is a legal way to single out the little me and you and get rid of them. The second reason is because Ebay has no real COMPETITION. I hope all ebay's sellers decide to move their business to another second best auction to bring ebay down to the original humble state.

While it sounds like a good idea for the buyer, in practice, the new money back guarantee is extremely harmful to me as a seller. I have had customers purchasing electronics parts, opening a claim against me stating the item is non-functional, and automatically I am forced to refund them. The refunded parts have been unsurprisingly still functional when I receive them back, and I lose money on the overall transaction. I will sell nothing more on eBay until this system is done away with. I am a seller with a 100% feedback rating who never had a single return until it was implemented.

I will try to make this as brief as I can..I bought a used Chromebook from a seller on eBay..Got the item in 3 days which was great, however, it did not contain the charger, and soft bag that was in the auction. I contacted the seller, which was on a Friday, they emailed me back and said they would send it out on that Monday, which was Labor day..I did not think about it..so I waited till Friday the 5th of September..no items..Email them again - they said they were very busy and could not get to it and they would, which they did not do then either.

I bought a camera lens from a "PowerSeller" on eBay. When I went to pick it up at the post office it was damaged and out of the packaging. The post office had put what they had in a plastic bag. I refused the shipment and had it sent back to the seller. EBay's rules state that it is the sellers responsibility that merchandise is delivered in good condition. They advised me to work with the seller, which I did. The seller promised me a refund. I gave the seller time to post the refund. I contacted the seller several times and each time he assured me he would make a refund. The seller never refunded my purchase.

We are new to Ebay. We have been in retail with a main street address for 12+ years. We wanted to expand sales via ecommerce & decided to try ebay. We listed 3 new clothing items, 2 were no sales & the third had a high bidder (with all positive ratings from ebay) that did not pay. We reported to ebay, then listed 2 more items. Ebay then closed our account. We got only an email that gave no reason. I called Ebay. Lots of wait time, then a guy with very broken English. This guy clearly does not know anything about business or even Ebay.

The time is nearing for me to find another way to sell other than Ebay. I deal in mostly large art works, been a top rated seller for as long as I can remember but this one day to ship requirement is a joke, then to top it off they want the package validated by a carrier within 24 hours. This is all fine and good for the seller tossing things into an envelope, but not for me who has to take time and effort packing items correctly. Just fed up with it - Fed up with having to deal with customer service who can't even speak English - Fed up with having to sweat every time I send out an expensive item and waiting to come across some shady buyer pulling a scam. I can go on forever. If you're reading this I'm sure you have your own nightmares with selling on Ebay. It's just become sickening!!!!

I've always been a long-time eBay buyer, and have never had experiences this bad before this year. Just in the past 3 or 4 months, I've had to open case after case... and of course there have been instances where I have had to leave neutral or negative feedback when the seller does not do their part. Well, 11 escalated claims later, I was wondering why I was suddenly having such bad luck with eBay sellers... Is it just my luck to run into the worst ones, or is something else going on? I started looking through my purchases for even the past two months, when I realized that eBay had DELETED ALL TRACES OF THEM EVER EXISTING.

Sold an item on ebay. When buyer received, he stated not as described. Buyer was advised to return for full refund if not happy. Buyer stated he did not want to return, and wanted a refund. I contacted ebay to advise that buyer has made statement he does not have to prove. Buyer also stated he wanted to keep the item and also get refund. Ebay stated they would not get involved. I refused buyers attempt at extortion and my refusal got me an unwarranted negative feedback from buyer. I contacted ebay again about this extortion and lack of seller protection and the unwarranted negative feedback. Ebay again stated they would not get involved. I escalated to a supervisor that advised if I did not want the negative feedback, I should have paid the buyer off and allowed him to keep the item and get a refund. This is the level of protection that ebay gives a seller that is paying fees to ebay!

Recently I went to pay my bill on eBay and noticed my top rated seller status was removed along with my 20% discount. I downloaded a report from my seller Dashboard to see what the problem was and they said I had 5 late shipments. I compared tracking numbers with all 5 transactions and every one of them shipped the same day. I spent over 10 hours on hold trying to resolve this problem and finally got a supervisor on the phone and she admitted I was right. Then I asked could I please get my 20% discount back so I could pay my bill and she told me once the system has calculated the rating there was nothing that could be done. I bust my butt to ship my stuff out the same day and have to drive 33 miles each way to FedEx so I can keep my top rated seller status. It's not my personality type to talk bad about somebody but I must say eBay is the biggest corporate rip off in existence.

I have been selling on eBay. Long story short is I was above standard seller one day, next day I am below standard. EBay says it’s because I did not complete transactions for my reason of running out of stock on 2 items. As I am a human being, I am unable to watch the inventory of certain items around the clock. This explanation can become very confusing due to all the variables involved with the inventory. EBay claims they "demand a strict policy for their buyers. They do not want their buyers to have a bad experience when shopping on eBay". As the human seller that I am, I do not understand how eBay expects someone to not run out of an item when they wrap the seller up on hold for countless hours while they investigate there fraudulent buyers and open cases against the sellers.

Thanks for the heads up everyone! Now I am going to use other options and avenues to start my online business and not use eBay at all. These ratings are atrocious. I went to start my online business and can't list the ad. The account is locked. Ok no problem I thought, I'll just call them on the phone and straighten it out. Then I could continue with my goals... NOT HAPPENING! Can't get through to 'em. AND I HAVEN'T EVEN STARTED YET!!!!!!! WOW! You sit on hold for almost hour when you call and just to find out that you need to be transferred to another department. Then once you're transferred, you sit on hold another hour. I've tried to clear this up for three days now (3)! Each time the same thing... Sitting on hold and nothing getting resolved. lol

I know that no online store is perfect but I have had really great experiences with buying on eBay. They have raised standards for sellers and it shows. I recently purchased a wool jacket and was impressed with the pictures and the description. And I got a great deal. I know that there are some really bad Chinese sellers who are selling junk from China and knockoffs and I stay away from them. I have sometimes never got the stuff from China. I always buy from a seller who is in the United States and has good feedback. I look for sellers who are based in the states and now buy only from them. I get my items and know that it is not some junk from China. US sellers really care if you are happy. And I am glad to go back and buy again on eBay. And I am a hard to please kind of guy. Bottom line, stay away from the Chinese sellers on eBay. Look for the United States based sellers and you will find really good stuff at a good price. I do not work for eBay. Just wanted to add that. I just like buying from the site, and good American sellers.