Dream Products Reviews

I do a lot of online and catalog shopping but do not remember the name Dream Products at all. I also always receive an order confirmation and shipping confirmation from every company I deal with but not this one. I absolutely cannot reach a CSR during their business hours - only recordings. This item I received would not fit a ten-year-old and I do not want it but because I can't talk to anyone, I don't know what to do. I suppose I will return it at my expense and will be carefully watching my online banking account to ensure that I am reimbursed. This "company" has extremely bad business practices.

I purchased 3 bras from this company on 2/24/14; returned 3/8/14. I tried to call 3 times, their line for making purchases is open but their customer service line is always busy. Then this company cut you off with no recourse saying that if I leave my name they will call when their lines are not busy. Do not buy from this company.

I ordered two of these pillows to save the shipping fee!! I WAS still charged the fee for shipping....... and am very disappointed in the pillow! It does absolutely NOTHING to reduce the pain of sciatica, in fact....... I have pain in the "crotch" area now, as well! I'm stuck now, with two bicycle type seats for nothing!! :(

I ordered three perfect posture bras from a mailing I received in the mail. I paid for expedited shipping in which I was to receive my order within 5 to 6 business days. It has been 8 days since I mailed my order. I called the dream Products customer service and only got a recording. When I put my zip code in I was told they couldn't find my order. How is this possible?? Maybe I haven't given the company enough time to process my order. IDK

I ordered a quantity of two of one product. Received NOTHING. I will establish a charge-back with my charge card. After reading the other complaints, I'll not even waste the time with (wet) Dream Products. Straight to the card issuer. SCAM #2: The much deservedly maligned 'Better Business Bureau' rates Dream Products at A+! Always keep in mind the BBB is a private, franchised entity with the sole purpose of selling memberships to businesses. Supported by the businesses, the BBB even practices extortion to the businesses to expand their membership.

I Saw an Ad about Therapeutic 24 Hr Slippers for $16.99, saving $3.00 they said. The Slippers came. But in Ordering them I was Entered in Getting a $25.00 Visa Gift Card. It seems in Doing So. If I Don't Cancel in 30 Days My Card will Get Charged Each Month. I Just Made Up My Mind, I'm Sending the Slippers Back. And Sending the Card Back if Received!!!?

I ordered 3 of same item on January 12, 2014. One month later, called and called. Got recording "all agents were busy." Yelled at the only person to respond who was only taking orders. On March 1, received a call from an agent saying my order had been shipped on January 18 and since I had not received it, he was sending me a new order. I finally received shipment on March 4. I have contacted the AARP newsletter in which I saw the advertisement and order information, to let them know that this company had many problems. Now, upon reading this website, I can see I am not alone.

I purchased a pair of "Adjustable Health Slippers" from DREAM PRODUCTS, Chatsworth, California. These shoes had a Velcro strip on the side, navy blue. The initial order had to be returned as they were nowhere near the correct size to match a man's Size 9.5. To return, cost me $$$$. I received the second order on or about the second week in September 2013. I liked the shoes, but after wearing them less than two (2) months, I noticed a tear in the sole of the right shoe, where the ridge meets the sole of the shoe. I continued to wear the shoes, placing a piece of duct tape over the tear.

Placed an order 1-6-14. I received the "surprise gift", but not the two security wallets that I ordered and paid for. I received absolutely no results from several phone calls regarding this order. I will never place an order with Dream Products, Inc. again!

I have ordered 4 items, one of them was totally different from what they published in their website. The photos were different and the item I have received was bad quality. The other two (moccasins) were so narrow and long (Unproportional), we could not use them. I called the company waiting 25 minutes on the phone to CSR to tell me that I need to return them on my expense. Never again !!!!!!!

Shoes fell apart first time worn. I was charged $200. Plus another $60 on my Visa. I did not authorize this at any time. They kept trying to sell me dozens of other items. I said no to each. I want my $260. Plus the $31 for the shoes.

Received Moccasins 1 men's and 1 women's. My husband's pair was not made correctly, the leather came apart at the toe and should have been seen before shipping, the leather is very thin and pulled apart by the twine lace. I tried to glue it together and my husband wore them, they came apart even more. I paid $12.97 for each pair and $2.95 for expedited shipping. I guess you get what you pay for. Expect mine to do the same thing. Leather too thin. Cheap, cheap !!! Will not return, but will not order anything from Dream Products again!!!

They do not glow in the dark, we placed them on the windows and after three weeks, they still do not glow in the dark.

11/13/13 I ordered the Magnetic Windshield Cover set of 2. It arrived 11/26/13. It also arrived with the tiniest magnets you could imagine which will never hold up to strong winds especially because one of the magnets had already worn a small hole in the flimsy material. The ad stated there was a set of 2. Only one sheet arrived. Returning for a refund!!

I ordered 2 pairs of these compression gloves for men... They not only arrived very, very late, but worst of all, they were so tiny they couldn't even fit a tiny woman. So they are completely useless... I called the "customer service" and waited for over 1/2 hour... Line was busy... So I called the ordering line and they wouldn't help either... All they could do was to say, "Send them back"...of course, at my expense and inconvenience! And who knows if I ever see credit on my account... They were going to "call" me... No such thing happened. What is my recourse???

Product ordered by mail on August 07, 2013. It is now September 23 and no sign of my order. As it turned out, after about one month from the date of my order, I received notice that they were holding my order ($7.95) because I did not include shipping costs ($3.97). I was under the impression that the advertisement and order form stated that shipping was free. It sure took a long time to be notified otherwise. That's a long time for them to notify me by letter. I immediately called them and put the charges on credit card account. ($3.97). At that time, I was told that the order would be shipped immediately. That was September 11, 2013. Where in heck is my order????? Being Snow Birds, we will be at an address not known by the Dream Products Company so now where do we stand???? I guess that we are in Dreamland???????

Order never received. Contacted them but they just email catalogs. This is the first problem with ordering online. Of course, they have my money taken immediately. Have disputed with credit card company. Do not deal with these people.

We ordered the solar white owl......it was described as 18 inches high....but is only like 5 inches high. What a waste of money. We are returning it, and will expect a full refund. It is disgusting to think companies do such false advertising!!! If you'd put it in a garden, you wouldn't even see it! Sad!! Apparently, they were including the stake that comes with it as part of the measurement. They better change their advertising techniques or close shop!!!! We are NOT VERY HAPPY with this item.

Memory Cushioned Super Scuffs - I ordered these house shoes thinking they would cushion my sore feet and heels. When they arrived, boy, was I angry!!! They look nothing like the picture. If this is memory foam, it must have forgotten it was memory foam. It's like walking on the floor in your stocking feet. DO NOT waste your money. And to think I expedited this junk!

They came unglued at the seams and soles. Plus, the soles broke apart from just walking. I finally reached customer service and was told to mail them back at my expense for a replacement. We're still waiting. I've read a lot of negative reviews about this company.

I ordered the magnetic windshield cover (set of 2) for $9.97, understanding that it would keep the car windows from frosting. I received 2 carpenter bags and 6 magnets! Really? After seeing all the complaints, I'm not going to try and return them.

Slipper socks - It was ordered as a Christmas gift but it takes up to 4 weeks for shipment. This simply means it won't be here by then. I'm going to wait patiently but after reading the reviews, who knows what to expect.

They're horrible, horrible products. I found them much quality in the Dollar store. Sippers are very cheap, and I had to hot-glue the soles to stay on. Garbage. I'll never order from them again.

Dream Products Inc. gave out information to Budgetsavers.com, which included what I had ordered, and the last four numbers of my credit card. I believed from that information, that they were connected with Dream Products. Although, I found out they are not. I bought into this scam, because they had gotten so much information from Dream Products. At this point, I am not sure what the consequences will be, unfortunately, I gave Budgetsavers what ever information they didn't have. I am afraid that they will take out what limited amount I have in my checking account, and I am not able to cancel anything until tomorrow from the bank, and was told from Budgetsavers, I am not in their system yet.

Based on an advertisement found in my newspaper's coupon packet, I ordered a pair of slippers from this company's website, on November 27, 2010. It was stated that delivery might take up to 4 weeks, but that most customers received their orders within 2-3 weeks. Given the low price of the item and that I had not found any others, where the soles were cushioned with memory foam, I was willing to be patient. After placing the order, I noticed that I was charged a $1.50 "processing fee" on top of the $2.00 "handling fee" (shipping was said to be free). This $1.50 fee was not shown or mentioned on the order form on the newspaper ad. I immediately wrote to their customer service department, requesting that this fee be refunded.

I ordered a weed grabber, which arrived yesterday 4/6/2010. I went out to try it and after pulling out two to three weeds it broke down. It gave instructions on how to return it for exchange or refund. I did exactly as instructed, attached their return label to the original box and sent it back on 4/7/2010. However, the post office charged me $8.09 for shipping it back. I then called the company and spoke to a fellow named Joe, although I did not think that was his real name as when I asked if it was Joe he hesitated somewhat and then said yes.