About Dream Products
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I purchased 4 bras from this company in June 2021. They advertised that the bras gave full support for sagging breasts and would improve posture. When I received them they were very poorly made with no support at all. When I requested details on returning them I found out that they were in China. Nowhere in the ads was a foreign country mentioned. They offered to return 1/3 of my money which I requested 2/3. I can't use the merchandise though.
I bought a bra from the Dream Products franchise, which operates under many different names. The bra was cheaply made, did not fit right, and offered NO support. I threw it out. Shortly after I purchased this, I began to get small, seemingly innocuous catalogs with a variety of products for sale. Included in its middle pages were the most graphic sex toys. I thought it was illegal to send such material through the US mail. I had never gotten anything like this before. The worst part, however, was when I discovered several months after I purchased this item that Dream Products was taking $15 a month or of my bank account, using my bank card info I'd given them to pay for the bra. They stole a little over $100 from me and called it a fee to have access to their site. I couldn't get them to stop, so I had to deactivate my card and obtain a new one. If you've purchased from DP, check your bank account.
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I ordered before I read all of the reviews and kind of got concerned about it. However I can honestly say I had no issues or problems with this company or my order. Slippers came within a week, they were what I ordered, I received the tracking number within 8 hours. I read on these reviews about this company charging a monthly membership fee, didn't happen to me. Wonderful process, will order from again. And NO, I do not work for them. I do not know anybody that is employed by them. I just hate reading reviews from so called customers who whine about everything if they are not catered to and given free stuff. My experience with this company was topnotch.
Ordered over 2 months ago for my vacation stuff. Still haven’t came yet they need to be closed down and it’s nothing us Americans can do about it. Can’t even talk to no one. I wish I would have read the reviews first. SCAMMERS.
I am very disappointed with this company and have already decided it was a mistake doing business with them, I ordered 3 items on 5/13, I checked my bank today, 5/25 and the money has not been withdrawn, so I called the 800 number and listened to the recording and they said to speak with a representative press ZERO, when I did I got NOTHING, now in my opinion this is not good business practice.
I order 4 solar light flowers, looked very nice on website... A good size flower. Looked big. So I decided to order 4 of them. They were on sale for $12 each, normal $30 so I'm like okay $12 not bad... Took them.
I received a refund on the two pairs of slippers which were not the ones I wanted. I believe there was confusion placing the order on the phone for which slippers I wanted but I was still displeased that the wrong size was sent.
I was very pleased with the time the delivery took. I placed an order via telephone. We learned of DreamProducts from our Moose magazine. I ordered his and hers Soothing slippers. I explained they were $9.99 as in the catalog but was away from home in vehicle placing order. The male rep did honor the catalog price which was kind. I received the slippers last night. Unfortunately the order was incorrect in two areas: First: wrong size as both were ladies. Secondly, the slippers received look NOTHING like the ones advertised. I am not sure which pair of slipper he ordered but these are not the ones he described "great for" as photo.
I just phoned their company. I was told they would accept a return but I would have to pay for shipping. I was shocked. I have to pay for their error: incorrect product and incorrect size? The male rep went on to hold firm it "was in their policy". I opposed this nonsense and became quite assertive how ludicrous of a policy. I asked him to think through what he was expecting of his innocent customers. I became very upset for feeling scammed. The rep asked I just relax as he reviewed the account and placed me on hold. He returned to let me know he refunded the slippers and that I could either discard, keep, or give to charity the slippers.
When I see the credit reflected to my account, I will give this company a 4-star rating. I cannot give a 5 star due to their UNFAIR POLICY that a customer pay for s/h due to their error in shipment forcing the customer paying for the company's mistake. Buyer beware. I would also recommend paying only with a check. Read the reviews. I've had no issues with charges popping up for subscriptions or such. I believe this company may have potential and actually have several nice products. A revamp of their RETURN POLICY needs is certainly in order.
The prices at Dream Products are pretty good, THEIR stuff mostly comes from China, but shoes & slippers from china, they may look really nice but they will never fit American feet. I now have 6 pairs of slippers & 2 pairs of shoes that are the largest they sell, but nearly 2 sizes too small & way too narrow. A waste of money this shut in cannot return! Really mad I wasted so much money & got nothing I can wear or use! Great customer service guy, tho!
I saw a sweater on their website and, I ordered it. But what I received was a major disappointment. It was so badly made. I can't even wear it. I'm out of $39.99 plus Shipping and handling. It's so badly made they don't even want it back. I sent them photos of the poorly made sweater. They advised me to give it to charity and, offered a $5 credit. Such a rip off.
I placed an order in December and was VERY SPECIFIC when checking out not to subscribe to some monthly subscription, yet shortly after I placed my order my credit card was charged $14.95. Upon learning of this charge, I IMMEDIATELY called them to explain that I was VERY SPECIFIC not to check any such box at checkout and was told my subscription would be canceled and my $14.95 refunded. I logged into my credit card account today and not only did they NOT refund my original $14.95, but charge me an additional $14.95. Let me inform you that I worked in the IT Department for a NY Bank for 19 years, and when I say was VERY CAUTIOUS when checking out NOT to check any such box, so apparently, it doesn't matter whether you check the box or not, they will start charging the monthly subscription...SCAM!!!
Dream Products Company Information
- Company Name:
- Dream Products
- Company Type:
- 9754 Deering Ave
- Postal Code:
- United States
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