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Crocs manufactures and sells footwear for men, women and children. These shoes are made from a foam material for maximum comfort. Crocs offers footwear for almost any occasion, including sandals, clogs, wedges and boots. Consumers can also personalize their Crocs footwear with Jibbitz charms. All Crocs products come with free returns and a 90-day warranty.
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Reviewed Nov. 28, 2023
I bought some camo Crocs. They are very comfortable. Expensive but overall, I loved them but fair warning. Do not sit next to a fire wearing them they become extremely hot. And start shrinking and we weren't even that close to the fire. $50 something dollars gone down the drain because one is no way too little to wear. So unhappy...
Reviewed Oct. 3, 2023
Crocs purchased 9/13/23. Out for delivery 9/23/23. Tracking states insufficient address. Crocs said wait 10 more days. Called back and now it's December? Asked for a refund and it takes 7-14 business days.
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Reviewed Sept. 10, 2023
Bought a pair of brooklyn low wedge Crocs for my daughter's birthday may 10. Not worn very much. It just broke in half. Called the store. Past my 90 day warranty. No help. Paid 50. Lasted 119 days. Tried to find company review. Must be hidden. Found reviews but not able to post.
Reviewed Sept. 8, 2023
I bought 2 pairs of Crocs in 2002. I still have them and wore the heck out of them. The new crocs are a different material. They are not as soft and cushy as the originals. They are hard and uncomfortable. Please bring back the original material.
Reviewed Sept. 5, 2023
Ordered from Crocs. Order has never been received- ordered 14 days ago. Been sitting in a warehouse for 10 days per tracking - can only live chat. They will do nothing to replace. VERY UNHAPPY! Terrible customer service.
Reviewed Sept. 5, 2023
I waited for over 22 minutes to talk to customer service, when I did finally reach someone, it was very difficult to understand the person because of their thick accent. Long and short, they cannot tell me where my order is and when pressed claimed it will be delivered tonight by 9PM. I have no faith and am appalled by their poor customer service and lack of tracking from their website. If you really want Crocs, find some in a store but really just find other shoes.
Reviewed Aug. 15, 2023
I ordered 2 pair of Crocs over a month ago. They were not delivered because the delivery agent said they had a bad address. They returned them to crocs which was suppose to refund my order money. They still have not refunded me in over 2 months. Won't buy from them again!!
Reviewed July 13, 2023
Ordered sandals on 6-21-23, returned and received by seller on 6-28-23 at 2:53PM, as evidenced by UPS Tracking number. Still no refund as of today 7-13-23. Seller does not answer phone, nor emails, after various attempts. Beware of this seller!
Reviewed June 29, 2023
Terrible company! I ordered off them, on a Monday they then canceled an item and never updated me about it or anything then on Tuesday they charged me for the whole order again. When I tried to reach customer service no one answered and no one helped. When I called a lady gave me an invoice of the canceled order and I got mad. I told her they owed me $175 because they made me pay for my Crocs twice. She said they needed a DEPOSIT… like is that even legal! And she said it would take 1-2 days for my money to get back into my account, and here it is now Friday and I have yet to see my money! DON'T ORDER FROM THEM UNLESS YOU WANT THEM TO TAKE EXTRA MONEY OFF YOU.
Reviewed June 19, 2023
I bought 2 pairs of Crocs while on vacation for my son and his wife. When I returned home the shoes didn't fit. I don't have an official Crocs store to return them to. I reached out to Crocs customer service via email and I have got nothing but a runaround. Now it is past the 45 days return and they tell me, "Sorry there is nothing we can do for you."
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