ConsumerAffairs Reviews

I really enjoy browsing through CA online because it's interesting and enables us to share information. I have never registered or tried to review until tonight. I thought the ease of the form was excellent, not too much info required and not very time-consuming. Sometimes, these things are so involved it's not worth voicing your experience, but CA is not like that. The only problem I had was when I went to submit the review, I had to review the terms of service because mine would not post. Turns out I had too many whole words I typed in caps. When I tried to post a picture, I received a message telling me my text didn't match my image, which I really didn't understand, so I stopped trying to add the picture. I love the concept of CA because they always allow the companies to respond. Not everyone is going to look at things the same, so it keeps it fair. Since both sides are presented, the user has the opportunity to look at a product without bias. Thank you CA, for caring!

After I had a problematic experience with customer service of a very big company, I had posted my review of the service I received on ConsumerAffairs site. To my surprise, I was contacted by this company's rep the next day and the issue was resolved to my satisfaction. Consumer Affairs made the difference in my case and I appreciate it. Thank you Consumer Affairs.

I was not able to add comments at the Share Comments portion of topics of interest to me on my desktop computer (I had no problem doing this on my laptop). With the help of Jessica ** who scheduled a time to be coordinated with Patrick ** and myself. He and others of a team of geniuses - because I know nothing about computers - were able to fix the problem right over the telephone. Amazing! Thank you, Consumer Affairs!

I told my story of dissatisfaction with a product sold to me by Sleepy's mattress store. The store HQ contacted me and replaced the product free of charge.

I am so very appreciative of Fisher & Paykel's Customer Service Manager Lisette **! I was contacted by her within a day or two of writing my concern! She was so helpful and understanding. I would recommend Fisher & Paykel Appliances not only for their products but for the amazing customer service they provide! It is nice to know that they care about their customers' satisfaction even after you purchase their products!

I utilized this website and received rapid results. The company I had issues with contacted me immediately and resolution was underway. I do not think I would have gotten anywhere with this company if I didn't use this site.

I wrote a complaint in ConsumerAffairs about Sleepy's over-charging my mother and she received her money back that was over charged for their mistake.

Your requirement that I use a social contact to comment - There are many of us who will not use any social network as an invitation to being targeted for an increase in the level of trash mail we are already receiving, just to make a comment to any item offered. Please consider letting us do that directly instead.

Thank you all for helping us consumers. The complaints, scams, misrepresentations, fraud, and greed have left us consumers, over the past 3 years since the recession began, feeling more stressed, more frustrated, more taken advantage of, and in the end feeling helpless. ConsumerAffairs.com has stepped to the plate! You are really beginning to make a difference to make a dent (as small as it may seem) into this 24/7 nightmare problem that is wrecking families and consumers. Thank you, thank you, thank you! Keep going. Keep up what you are doing. Don't lose hope - you are making a difference!

I noticed that the complaint section for Natural Balance Pet Foods was stopped on April 5, 2012. Why? I have talked to a few individuals that had tried to post about adverse events that their animals and themselves have experienced with this food. This is an ongoing problem and the public needs to know that there is a problem. I do want to thank you for this site, but it needs to allow an outlet for a problem that continues.

Had there been anywhere to complain about Ms. Stephanie's idiotic article (regarding auto buying "tips") on your site? Does she think everyone is a complete fool? A poorly written article that insults the general public by its tone and that is unhelpful as it does not really give hardcore advice on how to avoid getting cheated by a dealership. After overall view of your site, it is a true waste of internet space. Why you do not truly help people is self evident. As long as you have a job, what the hell do you care as long as you have you stupid useless job.

Your Pet Care & Supplies web page is very good as far as it goes. What it needs to be an excellent site is to add information on the various rescue groups such as RRUS or RRRI, others and wildlife sanctuaries as to what they do, how they do it, if they are non-profit and what to look for or look-out for when helping them, finding a pet or donating to them. The same goes for animal shelters like don't donate to HSUS or PETA because they do very little to help animals with their agenda and monies.

I submitted a complaint on consumeraffairs.com about Cox Communications on 11/4/11, I did not check the 'I do not want an attorney to contact me about my complaint. ' box, yet in the response letter I got from consumeraffairs.com it stated 'Have Lawyer Contact Me "no". ' I resubmitted the information to consumeraffairs.com and left the box once again unchecked I have yet to hear back from consumeraffairs.com. I thought consumeraffairs.com was a place to get help. Seems consumeraffairs.com is no better than those companies we come here to file a complaint about. This time I will uncheck the box, having a lawyer contact me over this would be silly.

I read your emails daily. Why have you all stopped your complaints section? I found the complaints section very insightful and helpful when I looked for a service or a product. The complaints section is the best section you have (as far as I am concerned).

A few weeks ago, I submitted a complaint about Maytag dishwashers. I also noted hundreds of similar complaints on this website, all complaining about the exact same issue: Maytag sells dishwashers with known problems related to humidity and the electronic control boards. This is costing consumers hundreds of dollars in repairs. Today, I received an e-mail message saying that your editors have reviewed my complaint. And now, it's posted on your web site along with hundreds of other complains that are exactly like mine. That's great! Now my comments appear on your website along with hundreds of others. It's a great reading material! But I fail to see what good you're actually doing. There are hundreds of consumer complains on your website, all complaining about the same thing.

This really isn't a complaint but rather a compliment and thank you to Consumer Affairs.

You are more concerned with your advertisers than your content. You leave the same old tired recent complaints and top reviews and complaints when the last complaint shown is dated July. And we are into mid-August. I hardly think that is recent.

https://www.consumeraffairs.com/news04/2011/08/internet-explorer-iq-hoaxer-says-hell-do-it-again.html

I have already filed a complaint with you regarding DirecTV and you acknowledged it. But my question is this: Are you guys doing anything about this? I read so many complaints that were all the same. So what I need to know is what I can do about it? What can we all do? What (if anything) is being done? How can I join a class action suit? Please help us.

On August 1st, the individual and his website reported that Internet Explorer users were shown to be less intelligent than users of other browsers by a study. The story was here: http://www.**. Two days later, the "study" was revealed to be a hoax. See here (among others): http://www.**.

I was listening to the radio today and heard a representative from ConsumerAffairs.com using derogatory tone to repeat a FALSE report. The rep said that the Internet Explorer users had lower IQs than users of other Internet Browsers.

Why is there no ability to respond directly to complaints? Many complaints I see are simply whiny pangs of entitlement from most people. It's awful. I'll cite the entries for US Cellular. The majority of what I read were either; (A) People wanting more than they need or (B) Outright Lies.

This is a direct quote from your health care page: Optometrists are not M.D.'s. They are trained to prescribe and fit lenses to improve vision, not to diagnose or treat disease. Ophthalmologists are M.D.'s with additional training in diseases of the eye. Most are surgeons as well as diagnostician."

Consumer affairs will take your complaint and make it vanish if it does not fit their corporate needs. Just another bunch of business a-holes.

UNBELIEVEALBE!

My question to you Consumer Affairs is that I see all of these complaints and why are these people still in business? I read all the complaints. Are we just wasting our time on here? Have your people ever helped anyone? I just need to know if I am just another person on this complaints site who got the screws put to them. I got ripped off by TLG Great Fun and Shoppers Advantage. My bank account is in the hole right now in the tune of $-94.99. I had to cancel my card and the charges are just keep piling up. Do you do anything about this or what?

The recent email publication saying Credit Card Act is doing its job may be true in the U.S., but in Canada we are paying the backlash. Chase has increased the APR on two of my store cards from 18.99% to 29.99%. But the worst is AMEX, 2 years ago my rate was 11.9%, then it increased to 14.9%, then this year to 17.9%. All on existing balances, I have no missed payments.

I'm wondering who's doing the "typing"? There are so many typos (typos surrounded with ***). It's annoying to read!

I am appalled that you wouldn't recall the Power IQ curling iron from Sally's Beauty Supply after receiving all the complaints about this product. Unfortunately, I had to find out the hard way when more than 2" of my beautiful hair was burnt off and stuck to the iron this morning.

Well, **. Here you go again, putting the duck-billed, porn-faced woman atop a page of complaints on Satellite TV systems. I'm done with you. I am unsubscribed and so will everyone I can contact.

Why the ** do you use a photo of a woman with a semi-porn look on a page of consumer reviews? Quit this crap or I'm unsubscribing.

I am tired of reading complaints of people regarding the way in-home sales people have acted. The problem is that instead of complaining about the individual, they complain about the company--Kirby. All Kirby salespeople are self-employed, independent contractors. To complain about the entire company because of an individuals actions only hurts the abilities of thousands of other polite, respectful, non high-pressure sales people that are doing nothing more than trying to provide for their families. If I had a bad experience with a counter person at a fast food place, does that mean that I should blame the entire chain? I do not work for Kirby but I do know a lot of the people who do. They are just like anyone else who wake up everyday and go to work.

Your site is great for people to get together and complain about their stuff; however, maybe it should be more informative as to how to protect oneself in the first place. People get on here and make a complaint about their Dell, that they failed to purchase an extended warranty on, and others say, "Oh, Dell is a ** company. Just look at all of these complaints!" How about an informative article on how companies actually rate for product or customer service.

Your website that talks about scam movers has Google ads all over the place sending them to scam movers, aggregators that have no responsibility to the customers. This could result in people suing you, since you are supposed to be a consumer-based website helping them. When, in fact, the ads on your page are detrimental to them. You can check all of this out at ** on the record. Your website is causing harm to people that are using your website as a reference to protect them from rogue movers.

Why would you compare other emergency response companies to Life Alert when they were not the innovator of this type of service? Do your homework and you will find out that Lifeline was the innovator in 1974, invented by Dr. Andrew Dibner. All others have copied Lifeline and still do.

In the article posted on 4/01/2011 about high fat food, fast food and coffee by Mark **, I find it difficult to understand his results. The last sentence in the second paragraph, copied here, is very confusing. I wish I knew what he meant when he wrote, "compared to what they were when participants had not ingested the fat and caffeinated coffee." Please read the succeeding paragraphs as copied from the said article:

What the ** is your problem? Why is there a duck-billed platypus woman at the top of your complaints page? Go to hell. I am done. Your website and organization are low brow and **. I am done.

Why the hell is there a photo of the duck billed "sexy" women on your complaint page now?

Your website states that small claims appeals in Florida are review of law and not fact. It states that the requirement is 30 days. Just coming from an appeal lawyer, I found out that the opposite is true that facts are heard, and it's 30 days to apply for appeal. But then, it takes 70 days to write brief, 20 days for response, another 20 days for response, and then another 20 days for follow up response.

It is my experience and feeling that Zac ** and consumeraffairs.com are exploiting Amazon Mechanical Turk Workers in their efforts to revamp the consumeraffairs.com website. Initially offering to pay them $.25 to compare the format of 10 pages of online content, then rejecting correct work to avoid paying for services rendered by the Workers.

Teach your announcer how to pronounce 'cadmium'; it is not caddaminium.

Nothing but negativity. Why would anyone create a website for everyone to complain to? All it does is create a way for business competition to slam a perfectly good and ethical business or company. This makes no sense to me whatsoever. Most of the complaints here are likely made by competing companies and are nothing more than slanderous lies.

This isn't about some company; it is your new format. I don't like it at all. I wish you had left well enough alone. This is just my opinion - a review of the site.

I regularly listen to Coast to Coast AM. Once or twice an hour is a message from consumeraffairs.com. They have been playing the same messages over and over, again and again since December. Here it is, March, and the messages still talk about preparing for holiday parties, what to get kids for Christmas, etc. This is extremely annoying. Don't you have any new information to share?

This website is exhaustive and impossible to use for research. I was looking for a specific problem report. I had to wade through thousands of reports. I'm not sure what your purpose is. However, your site was not at all useful. I wanted specific information on reports of problems with solenoid fuel injector "2007 Jeep Compass". If you can provide the information, I will be most grateful.

The change in your website is horrible. Not easy to read as it's all garbled with ads from the tracker Google. I'm very disappointed with the changes. Not user-friendly. Won't be back. I used to enjoy reading the articles in the last format.

I looked on your website to find if there were any reports on Life Alert and other emergency programs. I find it very strange that the only company you have bad reports about is Life Alert. You give a whole page to that company but have nothing else. I was told that one of the companies that sponsor your website is indeed in competition to Life Alert. When one clicks on the "Life Alert" on top of the page, one is taken to a bunch of other companies, but not Life Alert. This is obviously a very biased website and one that should be taken with a pinch of salt and no truth.

Your article about Starbucks' new "Trenta" size is misleading to consumers. I am a regular Starbucks customer who has been enjoying Trenta drinks at Starbucks in Atlanta since July. The Trenta is only available for Iced Tea and Iced Coffee beverages, meaning they have very few calories (less than 10) unless you add sugar and cream. The only way to get 600 calories in a Trenta Iced Coffee would be to fill it up entirely with half and half, and that's not coffee. Also, since these are iced drinks, there is ice and a lot of it, meaning that Trenta drinks do not have 915 ml of coffee as you described, but probably more like 550 ml.

My complaint is actually about your website. Ironically, it appears that some of the scams you preach against are being practiced on the site. Specifically, some of the "Google" ads seem to be scams (e.g. timeshares, credit repair, etc.) I know they're not your ads, but running in your report gives you some responsibility. People trust you, so they believe the ads. Related to this note is the fact that your disclaimers are really too small to read, especially for seniors.

I read your article and you are right on the money! Thank you for such a great story! I have been a Senior Master Technician since 2003 and as of last December, I had to leave Ford for the flat rate rip off. Where I used to make $50K a year, it has dropped dramatically over the years. It has become so bad now that Ford can't even bring work. When a technician is not working, we are not paid. So if only 15 hours of work comes through the door over the week, that's all we get. Not to mention that I had the highest certification from Ford and Toyota at the same time.

Why have I not heard of this website before? It is fantastic! ! Sorry, but I could not find another contact link on this site to send you folks my comment. I will pass info about ConsumerAffairs.com to others. If you have not done so already, you really need to market this site.

Sorry I'm using this complaint form, but I don't see any other way to contact you.

I am disappointed in the one-sided nature of the article published on your website at the following link: https://www.consumeraffairs.com/news04/2008/01/p2p_hill.html. Your information presents the parents side of the story quite clearly, but there are two sides to every story and then there is the truth. I am disappointed that this article masquerades as journalism when so little research has been done on what the other side had to say. Sensationalistic, libelous, and ineffective reporting.

I just noticed that my name is on here when I worked for Meritage Homes. There was a realtor name Ted ** (forgot how to spell the name sorry). He submitted an offer and when we agreed on the counter offer, he asked at the last minute to include other costs. Basically, he tried to re-negoitate after all parties have agreed. This is what killed the deal. He later complains that he lost his commission as the buyer hired another realtor shortly afterward because of how he spoke down to her. It had nothing to do with me.

Went to the Consumer Affairs web site to search problems with GE refrigerators. I assumed menus across the top on two levels were to navigate the web site. Also, reading down the page, I cannot tell what is real and what is a Google advertisement.

What happened? Your new format no longer permits the easy e-mailing of articles to others who may be interested in the contents. I love your website and have recommended it to many others, however, you must realize that there are those of us out there who do not tweet or use Facebook (the only 2 options you now list). Please bring back the e-mail option. Thanks.

ConsumerAffairs, a respected consumer information site that I rely on for my work (***) has recently overhauled its website. In the process, valuable user tools have disappeared, including the "print format" and "email this" tools for news items.

Your web site doesn’t work. I purchased a subscription, tried to sign in and it just keeps sending me back to the purchase a subscription page.

I am a tax professional at TaxNet Financial and one of my clients posted a complaint with Consumer Affairs under https://www.consumeraffairs.com/finance/taxnet-financial-services.html (Jeff of Batavia, IL, January 19, 2010). On Jan. 7, I saw TaxNet financial online and they offered fast tax refund services. I contacted them by email and they sent me forms to fax back to them, which I did on Jan 9. They assigned someone to my account named Lloyd. I didn’t hear back from them, so I called them on Jan. 13. Lloyd then did my taxes. He told me the fees and that the money would be in my bank on Jan. 15. On the 15th, there was no deposit. So, I called him and was given a story about how Jackson Hewitt losing their tax return funding had delayed everyone’s refund money. He then assured me it would be in my bank on the 19th. Now it’s the 19th and there is no deposit. I have been trying to call them, but no one answers. They don’t return emails or voicemails. I think I have been scammed. I want to know if they filed my return but I can’t reach them.

On Jan. 7 I saw tax net financial online and they offered fast tax refund services. I contacted them by email and they sent me forms to fax back to them, which I did on Jan 9.They assigned someone to my account named Lloyd. I didn’t hear back from them, so I called them on Jan 13. Lloyd then did my taxes, told me the fees and told me the money would be in my bank on Jan 15. On the 15th there was no deposit, so I called him and was given a story about how Jackson ** losing their tax return funding had delayed everyone’s refund money. He then assured me it would be in my bank on the 19th. Now it’s the 19th and no deposit. I have been trying to call them, but no one answers, they don’t return emails or voice mails. I think I have been scammed. I want to know if they filed my return but I can’t reach them.

I am an Attorney at Law, an officer of the Court. You posted false, malicious, derogatory comments about me that is causing me serious economic injury. I will hold the owners of consumeraffairs.com personally liable for my serious economic injuries and consequential damages. I will also contact your sponsors and aggressively persuade them not to be affiliated with your website. As an officer of the court, I command you to remove the derogatory posting about me forthwith.

It appears the big-box banks own your site as well. It's well documented that Bank of America is in the top 5 for receiving consumer complaints, yet you have edited everything from 2009 on. And this place is supposed to be objective? I can't take anything on this site seriously.

I find the slide-up ads on the **** newsletter pages to be extremely annoying. When they first started, I could click and they would go away. Now, when I try and click, they have to expand first but then in every page that I continue to navigate, they show up again. My peripheral vision is extremely sensitive and these so-called ads distract from reading the body of the newsletter item.

Pop-ups, cookies, beacons, unpermitted or unauthorized downloads and monitoring of my machine and data. Extreme annoyance at loss of privacy and security.

I was doing some research on extended warranties, and came across your page on ** and hypocritically, on your complaints page there was an ad for **. How can you, ethically take money from the very same company you are posting complaints about? Seems a conflict of interest to me, and at the very least calls your credibility into question. This brings about lack of trust in your website.

The Consumer Affairs is once again taking the responsibly of raising children away from the parents. When the Consumer Affairs says McD can't give toys in their Happy Meals, all you are doing is saying that parents are not responsible enough to raise their own children. McD isn't the problem. Stop starting up unnecessary lawsuits that don't accomplish anything positive. McD isn't the only company giving out toys with their child meals. Look at Burger King and Taco Bell. Please spend your time doing something to help the people and stop trying to control how people raise their children. There is no doubt in my mind that your meddling in this kind of thing only gives parents an out when they don't get involved with their children anymore. They feel why they should be concerned when you already have taken everything over for them. Your interfering with this kind of thing doesn't do anything good for mankind. The only thing that is accomplished is that we have more people suing big companies to support them without them getting involved in the lives of their children.

How dare you be so presumptuous that you can think you represent me or the other millions of people who care less about your opinion of toys with the kids’ meals? This will not stop anyone from purchasing the meal: it will only cause disappointment to what is enjoyment for children. Your agency has become a disappointment and consumer annoyance; you should remember who the consumer is and disregard the feelings of small groups that do not matter anyway. You have misrepresented me and the average American consumer. You are attempting to deprive millions of children from an enjoyment.

While I was reading one of my complaints on your website, I couldn’t help to notice this huge advertisement for the same company people are offering their complaint about! MetLife LTD? You are getting paid by them to advertise on a page containing complaints about there services! I’m hoping that one day sites like yours that use people in hardship for nominal gain will some day be shut down!

I have come across a second page with bad information. This is for the recall of Murray Lawn Tractor Fuel Tank. The 800 number that is shown, 1-800, results in an intercept indicating that you should call ** for more information. The investigation on the web indicates that this is a pay service to the tune of $4.99 a minute with no guarantee of success. You should also note on your site that this is a pay service, or remove the number. Thanks.

You put up an invalid complaint about our company. The city was spelled wrong, the fees were incorrect and we never serviced anyone by that name or history. We always comply with any complaints and this is very wrong. I will turn you in if you do not contact me and remove the complaint.

I received the biggest, most blatant shock today when I came onto the internet to review my business. There in all its glory is my complaint about my experience with Humana Prescription Insurance Co. I had no idea that my verbatim info would appear on the world wide web! Please help me by deleting this info. Medicare is aware that you have published this. Please respond ASAP before I seek legal advice for my protection.

I am the owner of domain name ionicsaltlamps.com. I just want to let you know that my business has gotten extremely damaged simply because of the bad reputation of a supplier whose salt lamps got recalled. Every time any buyer searches for ionic salt lamps on Google, my website appears, but right under it, your post about the recall of "ionic salt lamps" appear as well which are of another seller of salt lamps. You are hurting my name and my business by doing that. If you have not been able to understand my plea here, please feel free to call me or give me a number to call and I will explain what I am trying to request you to do. Kindly get this post off here; it’s hurting my business even more because of the bad economy, or get the name ionic salt lamps out of your post there. It’s my company name. My domain is registered as ionicsaltlamps.com and people who search think that I am the bad guy. Please consider this very valid request. I await for your response.

This website is basically just a base for slander. You should check facts before you post bogus complaints.

This site and tons of other probably respectful sites have these side ads that everyone is complaining about here that they were scammed. Why do you allow this to happen? Please explain! I always check things for the curiosity in me. I have found many web sites like yours that have ads just like these people are complaining about.

It appears that this website takes money in return for advertising from the very people who we complain about. In this case I am referring to Hobbytron. At the top of the complaint column about Hobbytron, there is a link to get to their store! Am I wrong consumeraffairs.com?

I enjoyed my first use of the site and got the impression it was for consumer advocacy but then noticed the ads around the edges that sounded like the scams reported on. Are the advertisers screened?

Your story referencing our legal battles with Oklahoma in 2004 is still very inaccurate. We are still in business and now have over 11,000 satisfied clients. All have given between $5,000 - $1,000,000.00 to international schemes with no government assistance to date. The suit with Oklahoma was not due to anything but supposed DNC violations. All residents of Oklahoma received mailings prior to contact which excluded us from having to register. We settled because it was cheaper to do so, not because we were afraid of losing the suit.

I just read your article titled "Spot Delivery Puts The Dealer in The Driver's Seat." It is wrong because it is the dealer itself who is the creditor as required by the Truth in Lending Act. I am a consumer lawyer who does nothing other than sue motor vehicle dealers for so-called spot delivery. The attorney from Miami who you quoted is in a firm which in one of my cases years ago represented a car dealer. What he says about the dealer not wanting to wait for its money is entirely misleading and wrong. When the dealer tries to assign its contract to a third party, the dealer is not requesting a loan for the buyer. It is requesting a loan for itself so it doesn't have to service the installment contract itself. If you read any installment contract issuing from a dealer, it unambiguously discloses that it is the dealer alone who is the creditor.

There are so many inaccuracies and false statements in your article about the recall of these Chinese Tires. You need to remove this immediately. Feel free to contact me at anytime to either correct this article. Just for starters, the only company to actually recall tires was Foreign Tire Sales. None of the other companies were ever required to conduct a recall. You make it sound like they were involved. The U.S. Government ordered FTS to recall tires and also ordered him to stop making false allegations about his competitors. He did the recall and he stopped. You need to get this off the web and stop your falsehoods.

Imagine my surprise when I went to this website to read articles about how terrible TurboTax is and find the there are two TurboTax advertisements at the top of the page. No credibility!

I wrote a long description of my complaint against Quicken Loans and it was not put on the site. I assume that which is on the site is picked and, thus, does not represent the full breath of the problem they pose against consumers. When I contacted BBB they took the side of Quicken Loans and have given them an A+ rating! Who knows how many people may have been saved my experience if my contribution had also been included? Names need to be named and shady policies revealed in your site.

After reading Jon H.'s write up regarding the class action suit against BMW, I was in shock. I can not believe it made it on the web site. Does anyone proof read or check for accuracy? RPM, revelations per minute? Revelations? Oh yes, I see the light now. How about revolutions per minute?

I was just checking out a review of the Go Phone. What I see is a bunch of Google advertising pushing other telecom services. It appears that ****is some kind of shill website, masquerading as some neutral party. Consumer Affairs makes it sound like to be some government entity. You guys are so bogus! And what's this about ‘Do I want an attorney to contact me about my complaint?’ Selling leads, are we? For shame!

Unsubscribe me immediately. How dare you put an "unsubscribe" button on your emails only to have it pop up and say you can't do it and I have to take the time to find you URL and write this note? You think my time is not important? Unsubscribe me now. Why didn't you provide a link or better yet do what reputable companies do and make your unsubscribe button work?

Just wanted to say hooray for you in the lawsuit by Nemet Chevy. That was dismissed by the courts. I remember the article about the dex cool antifreeze is supposed to last 100,000 miles and people's cars were getting destroyed. I had the antifreeze changed in my car only 3-1/2 years old. If I hadn't read about it, I would have had a damaged engine. Again, I say hooray for you, good for you. Sometimes, the courts lean towards the common man. The car's engine and radiator now is okay.

I find it amazing that your excellent article regarding so-called free credit reports is surrounded with adverts for the very companies you warn people about. Very disappointed.

That item about a class action suit against MetroPCS simply because not all countries are free is so bogus! ( ** ) Of course not all countries are free! Show me a cell phone provider that says all calls to all countries are free.

Just a comment about your article saying people call you all kinds of names (grinches). Well, I'm thankful for your daily news letter. If not I would have a damaged 04 Chevy caused by the so-called lifetime anti-freeze and had it changed ASAP. Thanks again. I really think you people are like an internet ombudsman. I tell other people about you and been told that is a very good informative news letter. Just keep doing what you do. Don't back down to no one.

It is very disheartening that you allow these complaints to be filed without first investigating and receiving a release from the person filing a complaint so that we can release all relevant information required to respond to their complaint. In today’s legal environment, consumers have privacy rights even when they make slanderous and false statements about a company. Lenders are higher restricted in the information that they can release and the consumer is protected by several federal statutes that prevent us from responding to the consumers complaints even when they are grossly misrepresenting the situation and omitting several important facts.

This is regarding the article "Consumers May Soon See Fewer Scam Ads" and the website publisher's note about the ads inserted "on the fly". First of all, these on the fly insertion must be banned. Second, just by brief observation: many of these ads stay on the website sponsored links list for a considerable time even if they "rotate". Third: even a non-expert can observe that the 'architecture' of many of these scam sites is identical (suggesting one source). Fourth: even a non-expert can "google" the phrase "non-working mom makes $87.76 an hour" (or something like that) and get a list of hundreds ads out there. The list can be very long. I think no one of the internet players is eager to put a stop on these ads. As a consequence, people who have not read the fine prints on the ads get billed more than $100 per month until cancellation plus the time and nerve cells lost in the process.

I read the article today about Listeria being found in Eggo waffles. The article was written by Lisa Wade McCormick. Although I do applaud your group looking into public safety, it is obvious that this is a wreckless piece of journalism. You may want to search some background information about Listeria in foods and Listeria testing. You might find that listeria can be fairly common.

I have reviewed the article published by ConsumerAffairs.com and feel somewhat angered by the fact that they titled the article Debt Relief Network when the company they are admonishing is actually called My Debt Relief Network. The implication is that my company is the culprit providing questionable service. I think it would be beneficial for your organization to publish a new article clarifying the name of the company with the bad reviews, re-publishing the same article with the correct company name in the title or pulling the critical article altogether. This is costing me business, I do not appreciate this slander. Please correct the company name. My company name is Debt Relief Network, Inc., a Florida Corporation.

No damage to me with this other than a virtual slap in the face on the same page that the complaints are posted about Purely White. You run an advert for them and their co-conspirators, chosen move on your part.

I'm reading an article about Water4Gas, using hydrogen to boost mileage. Do you know how ** you sound? I am proof that they work. I've had one in my car for 7 months and I get 75mpg, highway, and 55mpg in the city. I've even started a business of selling and installing these units. Even all of my customers are reporting 50 to 75 percent increase in mileage. All your company is, is just another government controlled agency backed by big oil or the scientist are that **. I will forward this info to as many websites and news channels as possible stating that Consumer Affairs makes allegations to persuade the general public's thinking depending on who is funding them!

The article “Bank of America, Chase Rush to Cut Fees as Congress Gets Restless; Consumer Anger Forcing Congress to Get Tough on High Bank Fees, Charges” by James ** dated September 23, 2009 on ConsumerAffairs.com is really wrong now that, 2 months later, Congress passed the Credit Card Reform Act, which takes effect in February 2010. The interest rates are being jacked up now by all the major issuers to keep the interest rates at 29.99% and up when the new law takes effect. Perhaps Congress should amend the bill to require these companies retroactively adjust the fees and interest rates levels they charged a few months ago. Write Obama, your senators and representatives in the House. This has resulted to pain and suffering.

If users cannot read the owner's manual and pay attention to the manufacturer's recommendations, then don't ride an atv or sxs. Cars, guns, and power tools are the same. Parents don't allow their 12-year-old to drive the family car, so why would it be OK to let them drive an sxs or atv? The ridiculous lawsuits and public posturing are a silly reaction to poor parental supervision masquerading as a safety issue.

Mr. Truman ** published an article in your publication regarding Consumer Product Safety Comission's intent to begin the process of further regulating ATVs and RUVs. In the article Mr. Truman states several times that "ATVs cause injury or death". ATVs do not cause anything. The cause of people getting hurt is always people. I know of no machine that is manufactured with the intelligence to have malicious intent. In virtually every case involving injury or death, deliberate decisions by the operators to ignore the manufacturers recommendations regarding age limits, safety gear, and proper safe operation resulted in the injury or death.

In the October 25th edition of your "Consumer News & Alerts," I was reading "Cybercriminals scare users into installing dangerous software," and when I clicked on the links "Internet Users" and "Identity Theft," advertisements popped up--one for Verizon and one for Credit Reports. I was not able to get the additional information that was supposed to be available. I had to click on the "close window (X)" to get rid of the advertisement. I'm surprised and disappointed that your site would allow that to happen when a reader is looking for additional information related to the subject.

Advertising on your website is the same company that was in the article. My stomach hurt from laughing. You are advertising for the same company I looked up for being bogus.

Do you check out those that advertise with you? As I looked through different websites, one thing stands out and that is that companies that claim you can make money working through Google and other such site are scams. To have them on your site makes people think they are for real. If you want to give the impression you are looking out for the consumer, we figure the advertisers with you are safe or at least honest. Thank you.

All consumers has become is a blog for consumers to list their complaints! Another do nothing company! Lack of true follow up from consumers.

I recently read an article on your site pertaining to VW/Audi ignition coils failing. In this article, you mentioned a situation involving Audi from the mid 80's regarding a symptom propagated by Ralph Nader known as unintended acceleration. I have been working on Audis in the US for well over a decade and have never witnessed anything of the sort. Furthermore, it was proven that the so-called unintended acceleration was actually due to the driver unknowingly pressing the accelerator pedal when attempting to depress the brake. A company should not be blamed for something if the consumer does not understand how to operate the equipment. Do your research and stop perpetuating information that was actually proven invalid. If the American public would actually pay attention to driving, they would not find things like this to be a problem.

I have a complaint about whoever you are. I contacted you this morning and due to distractions was unable to complete my complaint about AT&T. Believe me, my complaint has very little to do with the whiney problem of talking to someone there. It's the overcharging and entrapment of customers into plans they don't want and making it hellish to get out of. Oops, I should never have called in the first place.

This site is a site created by lawyers just to create business for themselves. You don't get a company's side of any of your complaints.

I submitted a Consumer Affairs complaint form on 9/14/09. I wanted to let you know that I used the sample letter How To Resolve a complaint, sent certified return receipt copy to the Daily News, since they claimed they had no record of my request to stop delivery. Today, I received a call back from Susan **, a manager who informed me that they are going to clear my account and I don't have to worry about my credit be ruined. Thank you for your assistance.

Consumeraffairs.com has posted a complaint about my business. The complaint was false and there is no way to defend the false statement made against my company. Consumeraffairs.com has a company response form and encourages those responses, but I do not see a place on their website that company responses are available for viewing. It also states not to make responses directly to the false complaint.

I sincerely hate the vibrant in-text advertising that Consumer Affairs uses in their stories. Vibrant in-text advertising says they are not a pop-up but that is a lie. I didn't click on the word in the story, yet an annoying pop-up comes up and I have to stop reading the story and close their stupid pop-up box. I love consumeraffairs.com but my friends and I all agree the "vibrant in-text advertising" make it the most annoying website ever! Please reconsider the use of this type of advertising. I am making it my personal mission in life to stop "vibrant in-text advertising", that's how bad/much I hate it.

Your website page reports the scam concerning U.S. government grants. On the same page is an advertisement for the scam promoting how to get Canadian government grants. I thought this was kind of funny.

I recently read a post of a complaint about the service at Ingram Park Nissan. The review ended by saying Reynaldo should get an attorney to help with the problem. The post had been done by a man not named Reynaldo. Reynaldo was the salesman who was trying to ripoff the customer. Clearly, the reviewer had not read the article he was commenting on, thereby lessening the integrity of consumeraffairs.com. Anyone who reads the article will think consumeraffairs.com is run by brain dead ** who try to sound as if they know what they're talking about when in fact, they are clearly not. Consumeraffairs.com should sue themselves in order to weed out the ** who are making them look like a bunch of Texas A&M graduates.

I just want to thank you for your service. I've found your site invaluable in supplementing my internet search for a car. I read your site regularly. I loved your response. Brilliant. Thank you so much for your work and help!

Whatever editors you have writing the "we respond" comments are rude and arrogant. The first response I read each had sarcastic, personal attacks on posters. I won't be coming back to your website. I would estimate that it is mostly to your own advertisers.

I recently attempted to look for new cars for my mother until suddenly, I was stopped in my tracks. I came upon www.consumeraffairs.com. According to them, every single car from every single company available in the USA has massive engine failure. Even the brands that seemed to do very well in every other review that I read: Governmental, non-governmental, profit or non! None were as harsh and told as much truthfulness as consumeraffairs.com. Thank you for being a true American. I bought my mom a bike!

Consumeraffairs.com is putting complaints about Kevin Trudeau on their website. If you look at the top of the page, you will notice they have an ad from Kevin. Let me show you how to spell Morons. M-O-R-O-N-S.

Why do you have this advertisement (see copy below) on your site? It does say ad by Google, but you are supposed to be a consumer advocate organization and you are allowing this sort of advertising, which is meant to spy on others, invade their privacy, and hurt them. “Listen-In On Cell Calls, Read Text Messages, Cell Phone Spy Undetectable! Works With All Phones **.”

When someone makes a complaint to the Better Business Bureau, the BBB gives that company an opportunity to respond to the complaint. If anyone in your organization went further than the eighth grade, maybe you would have thought of this as well. Maybe you were raised in a communist block country. The first complaint you have registered against Sun State Enclosures (dated 2003). A woman named Sheri sounding like an angry 2nd grader was also filed with the BBB and answered by Sun State, then dismissed! The second complaint concerning a man by the name of Stan (dated back to 2000), this man never even worked for Sun State Enclosures but an inquiry or I don't know a little investigation on your part would have been, I don't know fair! I'm real curious as to how many other companies you have frivolously slandered without the benefit of a rebuttal. Keep up the great work.

You wrote a bizarre, one-sided report on new CPSC head Tenenbaum. In it, you point out that there was a series of safety recalls for products that could have injured kids (let's ignore the obvious fact that kids play with adult objects, rocks, etc. all day long which poses safety risks). These recalls were, of course, prior to the enactment of the CPSIA. The CPSIA benefits nobody but attorneys and government bureaucrats. I challenge you to examine the law and explain to me how the testing standards required by the law improve child safety.

When I navigated to your site, I found a whole lot of JavaScript that is related to tracking cookies and other malware. I think that your site should not be using or hosting spyware that is well known as invasive. I blocked about six types of JavaScript on your site.

I read and understand that you do not endorse products and services that are posted by 3rd party advertisers. However, in your June 25th newsletter, you have Freedom Debt Relief listed as a New Rogue, yet when I clicked on it to read the comments, there was an ad for the same company!

I have been an internet user for many years and have become increasingly depressed by the amount of nonsensical, scurrilous and dishonest material published via this medium. Your website, ConsumerAffairs.com, established a new low in my depression level with the publication of a piece purporting to debunk the claims made by Ozzie Freedom on his Water4Gas website.

ConsumerAffairs.com gave misleading information regarding water for gas in an article by Mr. David Wood. The article misleads the public when he says "Scientists debunk 'scammish' gas-from-water claims." Mr. Wood is spreading false information about water for gas. I installed a device based on the information Ozzie Freedom provided and my van went from 24 MPG highway to 31 MPG highway.

Yikes! I noticed that Quicken Loans has an advertisement at the top of this site! How is such a thing possible? Don't you read the content that you put online?

Excuse me if this is wrong place, but I couldn't find anywhere else to comment.

I love your web site and the articles are great! But the last few newsletters, every time I read an article and the mouse cursor gets near an underlined word, these advertisements from Vibrant keep popping up! And they won't go away! It is so hard to read and learn something when these ads keep popping up. Please fix this! I love your articles and by learning from them, I can help my customers where I work by answering their questions. And you also help me keep my family updated on recalls. You have saved my family from multiple chances of salmonella from sprouts, pot pies, Pan peanut butter, hamburger and pet food, lots of stuff. These ads are such a pain! Please fix them or get rid of them, something! Thanks for for your time in this. I really appreciate it!

I find it funny that you are always attacking Nutro products, saying the FDA has filed complaints once again yet the FDA has filed nothing since the recalls of 07-08. Even in the letter from the FDA that you posted in your new link shows that the FDA denied your request for information (the first box marked with an x). For once, will you stop reporting on products (not just Nutro) if you don't have all the facts? It is making your site look like you are making things up just to get the public stirred up. I have used Nutro products on my pets since I was a child and have never had any problems. Even vets have said that there was more to these cases than what people were feeding their pets, yet you seem to leave that out of your reports. I think it is about time that you are investigated for once for all of your claims that seem to prove false and not just the companies that you rag on.

When will Consumer Affairs update the Nutro information? CNN has already reported there was never anything wrong with it, and that there never was an investigation? Why do you just pick out one company?

You said that Nutro was under FDA investigation? Why? The FDA has confirmed to me that Nutro was not under investigation.

I think that you put things on your site that you do not have facts to support. Consumeraffairs.com has reported Nutro is being investigated but no one can verify this. Maybe Consumer Affairs should be providing facts, not hearsay. You are confusing and frightening pet parents with no proof about these companies. In this economy, it is especially unfair to consumers and retailers to affect their confidence in premium pet products.

You have falsely accused Nutro dog food and probably created some undue panic in the pet world. These are false statements on a consumer website, I guess you don't check for accuracy. That will surely hurt your presence as an authority in consumer advocacy. I, for one, will not be back or refer anyone to this site.

Your site is a farce. You should be ashamed. There is nothing there that benefits the consumer. Oh, and govermental, is that a word?

My complaint is not about the product but the blogs on this site! Mars has owned Nutro for almost two years now. This is not something new! There is no perfect food that's why we have hundreds of pet foods. Why do I not hear about all the recalls Old Roy and Special Kitty has had over the years? Is it because they are Wal-Mart's signature brand? I work in a retail pet store and have not had a return or complaint on Nutro Pet Foods in a long time.

ABC News article says the Nutro article on your site is incorrect.

I have fed all my dogs and cats Nutro products for over 20 years. They have all been healthy and lived to 17 yrs., 16 yrs. (dogs), 23, 24 and one is 20 (cats). I currently have 2 dogs and 3 cats eating only Nutro with absolutely no health problems or vet bills. I think that you need to have some positive tests of the food being bad, before you keep slandering premium products. You have no evidence and keep up your trashing of the food. Find some actual (true) research on food samples that are contaminated before you spread more lies.

Why would you have ads for the very grant scams you warn about on your web page?

Yes! My complaint is about your stupid captcha at the end of this page! I am legally blind and cannot read that idiotic thing! Let's find another way to verify someone's identity! So far it has taken me thirty minutes to send you this form. I am using dial-up!

Your 4/2/09 article about eHarmony made the reference to Theodore Olson (a former Solicitor General who also represented President Bush in the infamous 2000 recount). This gives a negative implication about these men. Al Gore was the perpetrator of the damaging legal actions to try and steal the 2000 election so your article is guilty of serious misrepresentation of the facts of the matter. I can only assume you are promoting a political attitude by this misrepresentation. Your political action puts a cloud over your purported consumer advocacy.

Your article regarding small claims and how to file in Arizona courts is completely flawed. The court does not mail out the complaint to the defendant, nor can we help an individual fill out their paperwork.

I am a huge fan of Consumer Affairs, but I must disagree with the listing of New Rogues. Every week, there are some very good companies that are listed along with not so good companies. All companies make mistakes, and what is important is that the company is free from an unusual pattern of complaints. The BBB advises when considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

Online idiots become so-called experts in whichever subject and category they are posting. They just regurgitate information that they find online from illegitimate sources and are not held accountable for their postings.

With all the consumer complaints on the website dealing with Capital One and you have a Capital One banner ad on top, don't you think it's rather brazen? It cheapens your site and makes you look like you're in bed with them. My hope is that websites like this actually do good, but I think it's just a place for people to vent.

I was very disconcerted to find that every red link in the article - Credit Card Rates on the Rise; Fear of delinquency has banks increasing APRs - was NOT to another article with further information, BUT TO a commercial link selling me a new card or other service. Yikes, guys! My faith in your weekly letter had been severely compromised! Are you just another, albeit more subtle, scam site?

I just want to applaud ConsumerAffairs.com for their reply to that insane idea of trying to gag medical patients from commenting online about their doctors. AWESOME JOB. Keep up the GREAT work, guys. It is MUCH appreciated (and apparently needed)! :-)

If the people complaining on your website knew how to spell or talk, it would be a relief. They probably would not complain so much.

Re: "Your doctors gagging patients" article. I am not sure I completely agree with your position. The professions such as medicine and law do not share the same arms-length business/consumer relationship as that of any business such as a mechanic, realtor or any other business. The nature of the relationship is much more intimate, where the customer is relying on the doctor or lawyer to tell them what they need and they disclose confidential information.

Your banner ads are for government grants!

I haven't been scammed. I'm not dumb enough to fall for them. I thought, however, that it was extremely ironic that when I read your article it was flanked by two ads by Google both of which were exactly the same scams you were talking about in your article! Jeffreysgrant... It's bad enough that they run these ads, but it's not very smart for them to run them right next to your (very helpful) article exposing them! :D

I just read your article for government grant scams and in it you state “any government grant offer is a scam. Period.” So if this is true, tell me please why on this exact same web page you have no less than 3 ads for free government grant money? So either they are all a scam period and you allow scam artist to advertise with you, or your reporting is in error.

I came to this site to get information about government grant scams and you people have the bogus ads on your website from Google ads. Your right hand doesn't know what your left hand is doing.

Mark Huffman's article regarding the dangers of zapping "eye floaters" with the so-called controversial YAG laser is bar none the most unprofessional article I have ever read. I have yet to see one shred of medical or scientific evidence to prove that this procedure is as dangerous as your article claims it is. Well-trained ophthalmologists have performed this procedure thousands of times without incidence.

Your website is not working properly. I am trying to look up information on various companies in various states. When I go to www.consumeraffairs.com/db/ConsumerProtection.html, there is a way to search by zip - which I do and I get an error that I cannot access your database. I see no way to contact you on your web page, other than this complaint form. Can you please provide assistance with this? Am I doing something wrong? You can call or email me. Your assistance is greatly appreciated.

For the past week or so, I've been receiving the Consumer Affairs e-mail alerts where the links for the articles don't work properly. Today, the links to "read more" or the article "title" link lead to a Save prompt instead of opening the article.