ConsumerAffairs Reviews

I used this service to write a complaint about an alarm monitoring company. Within a very brief time (1 day), my problem was posted and I was contacted by a representative of the company who graciously and swiftly resolved my issue. I would definitely recommend using this site as a resource and hope that others have the same positive experience.

I wish you'd change your algorithm to NOT show all complaints at top. It would show integrity if you would also push the good stuff to the top, especially since people usually tell the problems to the world and the good stuff to just their friends... and you know what I mean -- that's what makes your business soar. So, put the measly few good reviews pushed to the top of the heap of complaints, PLEASE. God is watching and so am I. I have no idea why I said that...

Posting a review of a business was extremely easy and got results fast. The Consumer Affairs website is user-friendly.

I thought I was just blowing off steam about my first contact with our new alarm company. My husband had just said I should just let it go. However, I posted my complaint yesterday late afternoon and I got a call from the company's executive response team the next morning. Sometimes we feel that we should just accept bad service from a company because there's little or nothing you can do about it. Never forget though that through outlets like this, you do have a voice and a platform. If you have a legitimate complaint, companies that value their reputation will try to make it right. You just might be pleasantly surprised over the outcome like I was.

I am happy to report that Consumer Affairs was able to assist me with getting a refund from an online company due to their inability to provide me with what I had paid them for. I have written reviews on other consumer websites without success or being able to get feed back from the company. It seems that a review on Consumer Affairs gets a companies attention! Thank you Consumer Affairs and also a Thank You to Checkmate for doing the right thing!

I have used Consumer Affairs.com on two separate occasions to write reviews of business's that I had "billing issue" concerns with. In both cases, I was contacted promptly (within 24 hr) by a manager from each company. In both cases, I was offered and accepted a full and immediate refund. By using Consumer Affairs, they provided me a forum to write my reviews to not only other consumers but to the businesses. This is becoming more effective the more we use it. In my cases, the companies I wrote reviews on, I feel were monitoring this board in order to contact me so quickly. In turn, since this is a forum, once the company contacts you there is no third party. So it helps reach a agreement faster and hopefully to everyone's satisfaction. There is no guarantee the company will contact us when we write a review, but the more we use it and the more companies hear about it, more will start monitoring it more closely. That is good for us. Consumer Affairs is also a forum for Good to Excellent reviews whether local, national or internet. We, as consumers just need to get the reviews out there whether good or bad to cover our backs. ConsumerAffairs.com is a website that does it's best to help us do that.

This Consumer Affairs site has to be the reason our loan has been rectified. Here is why. I went on my Seterus account on 6/4/2014 to see if we were still showing delinquent and how to handle paying our June payment (May to Seterus), and much to my amazement, it showed that we only owed one month? Of course this had me taking a triple take at my account.

Thank you for assisting me in dealing with Monitronics. They take your website seriously. After reading my complaint, they took action and wanted to turn an unhappy ex-customer into a satisfied ex-customer. Consumer Affairs is a good medium for consumers to use if they have grievances and complaints, It gets results. So many times, we feel that the little guy has no clout. I am satisfied with the outcome and would recommend using your website to report disputes and/or grievances. My feeling for Monitronics has changed completely after their media executive saw my comments and called me to resolve the issue I had with his company.

When I was researching about a company because I was unsatisfied about their policy and customer services, I came across this website with a complaint page for this company and decided to use this opportunity to put my view across. After writing my review, the company was able to contact me via consumer affairs and help me resolve my problem. I'm happy that my problem was solved since I've read many other reviews of customers that was left unhappy.

Consumer Affairs advertises real life reviews from real people. The companies being reviewed absolutely receive your review and they also have the option to comment and try to resolve. You can even choose to resolve the review given the response. I definitely recommend for anyone who is trying to let their voice be heard about a company or institution needing praise or needing improvement.

ConsumerAffairs.com did a fantastic job to help me to get my issue resolved with Cheapoair. As soon as I reported my issue it did not take them long to post my complaint and provide that complaint to Cheapoair. Their quick response and keeping me informed through email of any updates that were made either by me or Cheapoair saved me time in getting this resolved. Thank you, ConsumerAffairs.com, for everything that you did. I will recommend your site to anyone else that may have difficulties working with this company.

After finding Consumer Affairs dot com, I must say I am very pleased with them. Got results from a company with my very first review of them. It's nice to come on here and be able to look up a business/company and see the good and bad reviews. I know most people only post the bad, but I have seen the good too. It's also nice, sometimes, to see if there is an issue, that I am not the only one with it.

Thanks for this website. I was getting nowhere with help from Booking.com due to a mistake they made until I posted my complaint on consumeraffairs.com. My problem was resolved in 2 days!! Glad I found this site. Wish I had found it before using Booking.com because I was not the 1st complaint on them. Will definitely use consumeraffairs.com in the future before I book with anyone.

I am grateful to have sites such as Consumer Affairs to both voice my experience and to review others' experiences with various companies. Forums such as this are extremely helpful for consumers. I felt the website was fair and objective and allowed both the consumer and the company to address/post issues. I will be using the site in the future.

I had a problem when buying a ticket online at CheapOair.com and I came to Consumer Affairs to report my complain and make it public with the expectation that CheapOair.com would do something about it promptly. Certainly that was the case, after my complain was published, it did not take long to receive a reply from CheapOair.com about my case. Bottom line is that I got my problem sorted. Thank you so much to all the team behind Consumer Affairs.

They were brave enough to post my complaint without asking me to edit it like Sears did. Thank you for allowing the truth be told.

I had a rather infuriating experience with 1800-Flowers, and did a search online as to where I could post about the situation. (I threatened them first with an online post, but that yielded no results.) Luckily, I came across Consumer Affairs, where I posted my entire experience. Within a day of the post being active, I received a full refund from 1800-Flowers. They had also made a personal phone call apologizing for the situation and offered my wife a free bouquet of her favorite flowers. Thanks for being a great source to find out about companies and for posting reviews (whether positive or negative). It does bring about results.

I read reviews on this site about other people having the same problems I was having. I had no idea that Consumer Affairs would mediate a discussion with the business in question. Very professional results. Thank you, Consumer Affairs!

Thank you. Consumer affairs were very helpful in resolving an issue between myself and CHW home warranties. Thanks to you they became a little bit more understanding to my situation. Thank you so much.

I could not be happier with the services I received from Consumer Affairs. I was having trouble with another vendor and posted my one-star review. Consumer Affairs followed up with me AND that vendor for six months, until my money was refunded. I was then satisfied and submitted a follow-up of my original review. The vendor was also satisfied because it showed they resolved my complaint and received a much better rating from me the second time. Consumer Affairs facilitated the whole thing and proved to be a valuable service to companies and their customers.

You get an email that says nationstar has responded...but there is NO response in the email...you click on the link...there is STILL no response....you log in and there is STILL no response.....I would fire the damn Geek who has no sense of logic and who has gone out of his way to make this overly complicated. I would never recommend this site to anyone.

Quick response and resolution to the issue I was having... Thanks for your great service!

It's wonderful to be able to post an issue and receive attention from the company, ultimately resolving the issue. However, the reviews are biased in the fact that all positive reviews left for a company that doesn't pay this website will be "filtered" into a section that does not affect the overall rating of the company. A company with 5 "filtered" positive ratings and 3 negative ratings (that of course are not filtered into that category) will have a 100% 1 Star rating. It's great that you guys help our customers, but is it really fair to bash honest companies that have sincerely helped us out? At least let the positive reviews stay. Marketing scam. I'd bet money this review doesn't stay up for longer than a week.

I posted a review of Rooms To Go and the experience and frustrations I was having with this company. Within a couple of weeks, I received an email from a representative of RTG who read my review. I received a personal phone call the following day and had a resolution the following week. I am pleased with my experience here and the outcome. I will use Consumer Affairs in the future!

When I wrote about my experience, I thought I was just warning off others. Lo and behold, I got a response from the company - and a refund! I've already recommended Consumer Affairs to someone else who is having difficulty with an airline. Great site!

I am pleased the company responded but is it possible to modify my initial review to add/edit information? This is normally a standard function of such sites

I was pleasantly surprised that I got an answer. I really didn't expect one thinking either the company didn't care or CA just doesn't matter to them. Big kudos to CA and their site!!!

What started as a means to vent about a terrible consumer experience resulted in the issue eventually being resolved. Fortunately the company I was struggling with monitored ConsumerAffairs.com, contacted me about the issue and worked with me. Without ConsumerAffairs.com I don't know if it ever would have received the attention needed to get the work done properly.

Quick Resolution. Great site, will use again!!!

I felt much better after getting it off my chest in regard to the poor services that AHS had done toward me by using a company that does not qualify to be call a plumber period.

I've just recently stumbled upon Consumeraffairs.com and it's helped me warn people but also bring attention to a company about some problems it was having. Businesses do seem to care about your reviews on this site and I'd definitely recommend writing a review good or bad so other people can make informed decisions.

I posted on ConsumerAffairs.com a complaint about an experience with Enterprise. I had complaints lodged with their corporate office but got no action until I posted with you. I immediately received a communication from them after they reviewed my post on your site. It was resolved; thanks to you. Thank You.

I used an internet information search company to do a search on myself. I was not satisfied with the results I received. I posted a review on the Consumer Affairs site describing the facts about what happened and saying I was dissatisfied with the service. The search company called me within two days of posting the review and we worked out a satisfactory resolution. I got my $30 back immediately. Turns out the company takes customer satisfaction pretty seriously.

I do not see a point to this site. Besides a random place to vent, this site is fairly useless. And how do I delete my account, and my reviews? I'd like for you to go ahead and do that. Or give me directions on how to. Thanks for nothing.

We did get a response from Monitronics. The company did send us a copy of the contract. We will be sending in our one year notice to terminate the contract. However, because it was so difficult to obtain our request initially, I am not sure I would recommend this company to anyone. The customer service needs much improvement. I am very grateful to Consumer Affairs. Thank you very much.

Consumer Affairs is the best website, helped me solve my issue with CHW in 1 day. You guys are great!!!

In December, during the Christmas rush, I ordered a present for a family member. I didn't realize that by submitting my order, I was automatically signed up for a recurring subscription fee. It wasn't until I checked my account two months later that I discovered the charges (I know, I should have been keeping an eye on my account). I complained to the company, but all they would do is cancel my subscription. I was still out the money for something I hadn't wanted in the first place. I immediately went on a mission to warn others of this company's deceptive sales tactics.

Thanks for fixing my issue.

They present your side of story to Vendor/Merchant with an Amplifier so to speak. If you follow your complaints there is an opportunity for them to respond. I recently got a Vendor to provide re-compensation based on unacceptable service providers. Maybe they would have responded had I not entered a complaint on Consumer Affairs but who knows. I also use this as a decision point before making online purchase to see if the Product is real or I can expect problems.

The review I wrote finally got RS to respond to the problem. Thank you. Problem was resolved easily when someone paid attention and did the right thing.

I was having a problem with a particular company's marketing - continual phone calls, sending me items I did not order for a "free" trial and then charging me, etc. Consumer Affairs was able to get me exactly what I wanted from the business in question in a matter of days. Thanks, go out to Consumer Affairs for their prompt attention and resolution.

Everything that went through you you passed along and was resolved. I am very pleased with your system. Thank you.

Several months ago I was apprehensive about dealing with a pay day loan company. After reading other people's reviews here on this site, I believe saved me thousands of dollars and steered me away from potential further financial harm if I dealt with them. Thank you for being here when I doubt my business with a company. It is like asking a trusted neighbor for advice.

I tried to cancel service with a company and was told that I had signed a contract for a year at a time billing cycle, they had just billed for the coming year and they do not give refunds. I went back through the paperwork I had and could not see where what they were talking about would come to mind when you were setting up the account, it was a hidden consequence. No one in their right mind would pay for a year in advance if they knew that if the service provided was no longer needed, even due to death, it was not refundable. Like car insurance if you pay for a year in advance and then sell the car you get a prorated amount back. I voiced my complaint on Consumer Affairs and got a response from the company that I could not get on the phone. I got a prorated refund, paid for one month and got eleven months back. Would not have happened without having a bigger voice via Consumer Affairs. THANK YOU!

I didn't check reviews and bought a subscription to a service. After logging into said service I had received the bait and switch. To that end I called the company and asked for a refund. I was told they would only give me half my $ back. I proceeded to CA website and wrote a negative review against the company. I was contacted by them and offered the other 50% of my money back! The initial contact with that company proved to be frustrating. Why would you refund half the money? It seemed like a scam. In future I will come to CA first to check reviews before making a purchase! All future contact with the company I purchased the service from was done through CA. Thanks, CA, you saved me some much needed $.

I am thoroughly grateful and appreciative of this site - Consumer Affairs. It's nice to know there is someone to go to when I have a complaint or have been treated unfairly by some company or business I paid monies to and got little or no service from. Thank you, Consumer Affairs, for being there for us!

I filed complaint with CA and within 24 hours an agent from AHS was in contact with me. We resolved issue and I am happy with end result.

I wrote a one star review on a company I felt was using misleading info in order to charge me more money for their service. To my surprise I heard from the company through the Consumer Affairs website in about 2 weeks. Once the company and I communicated the matter was promptly resolved to my satisfaction. While I have only used the Consumer Affairs website once I strongly believe they do a great job. I would highly recommend using this forum to state your complaints or positive reviews of any company. It is us consumers speaking up in force that gets us resolutions to our complaints. In this day and age that seems to be all "the powers that be" will listen too. Much like social media. But also write positive reviews as they are as helpful in helping others find legit companies to do business with. Consumer Affairs.com is a great forum for all these issues and more.

When you feel disappointed with a company or service, it is really possible to get your issues heard and/or resolved. Thanks to Consumer Affairs, they helped me tremendously with getting my concerns noticed by large corporations and amicably resolved too. I will encourage others to use this medium to get their word out to anyone who wants to read it.

I had a terrible experience with an online retailer that I (and many others!) believe is functionally a scam. I posted a review for the company on Consumer Affairs after I Googled the retailer and found many others had similar complaints as my own. I then saw the retailer was active on the site and several posted updates that their issue had been resolved. Within a few hours, the retailer contacted me and took steps to resolve my issue. Untold hours would have been wasted on hold with the retailer's customer service number, which apparently has hours-long wait times followed by representative harassment, if it hadn't been for Consumer Affairs. So pleased.

The brand I reviewed replied and helped me resolve in no time. ConsumerAffairs.com is a great tool.

Filed my complaint and in one week the matter has been resolved to my satisfaction. Consumer Affairs was very effective in resolving this issue! Thank you!

Wrote a complaint on Consumer Affairs about a Harbor Freight transaction, and sent the URL to them. Complaint quickly resolved.

First of all, I would like to thank everyone who works at Consumer Affairs. It is a great website to post your reviews/experiences and share it with others. I had an issue with JustFab. I was charged $39.95 unknowingly and my experience with them was not the best. I posted a review and I got an answer from the company and my problem was solved.

I was getting nowhere with a company that was using strong-arm tactics. My problem was resolved within hours of posting a complaint on ConsumerAffairs.com. Thank you!

I honestly did not think writing a review on here would make any difference whatsoever; however, I was pleasantly surprised when the company contacted and resolved the issue because of my review on here when numerous phone calls had not worked.... You are great and I thank you so much.

Through the consumer affairs website I was able to voice a complaint about a company that I had been unable to do so directly with that company. The company then responded to my complaint and resolved the issue. The company obviously took the complaints lodged on this website seriously as they addressed my concerns immediately when made public, but had failed to do so privately. This website also gave me good insight into other people's complaints regarding this company, therefore validating my experience and my opinion that the company engages in poor business practices. I would suggest that, if it is not done so already, that the consumer affairs website link their reviews to a consumer protection agency or better business bureau, in order to further protect consumers from unlawful or unethical practices.

I am impressed with number of complaints with "resolution in progress." In my case as well, company I was trashing (they more than deserved it (I'm like Roosevelt who said "don't hit but if you do, don't hit soft") answered then answered again! Really guys, how many times did you get the company that did you wrong even acknowledge you exist, much less answer to you, ei? ConsumerAffairs I don't know what you do and how but you make things happen. Thanks.

It was through Consumer Affairs that I was able to get action on my complaint. Consumer Affairs is a valuable tool in negotiating with any company and a platform for public dialogue. Companies do not like bad publicity after spending millions of dollars for promoting sales.

I inadvertently signed up for a shopping membership on a website after buying a pair of shoes which charges your credit card monthly if you don't hit a 'skip' button each month. In all fairness, the charge is a credit into your account to go against future purchases but I wasn't interested in either purchasing more shoes or having to remember to skip each month. When I realized what I signed up for, I cancelled my account. The next month, I was charged again with customer service saying they have no record of my cancellation and they refused to refund the charge unless I agreed to remain a member. I refused and cancelled the account. After writing a review on this website, the company contacted me through this website and agreed to refund the charge. I'm very pleased I took the time to file a review on this site. Had I not submitted the review I would have had to dispute the charge with my bank and cancel my credit card. Thanks, Consumer Affairs.

I thank you for helping me with my past problem.

The Consumer Affairs site is too hard to deal with and no one answers a phone in the place.

We had a leak in our Bathfitters tub. We called to explain the problem and we were told they would arrive in eight days. Meanwhile it was unsafe to shower in a squishy tub. After filing a complaint with Consumer Affairs we were contacted by Bathfitters and the problem was taken care of immediately. Our bathtub once again looks like new and we are very pleased.

These complaint forums are pretty cool, BUT there should be an option for some of us who might say something entirely wrong or inapplicable that really needs to be deleted, just in case we accidentally testify incorrectly due to lack of information available, or ridiculous typos. And the deletion should be allowed to occur about a day or two after the comments are made, sort of a review period: like at YouTube, you say something you think is applicable, and have the option, if you make a mistake, to delete the comment entirely. That's all...

I don't use Facebook and I don't want to use Facebook. I created an account with Consumer Affairs but they won't let me comment w/o Facebook. Ridiculous!

Toshiba pleasantly surprised me by responding to a grievance note and submitted a note to consumer affairs. A few days after I submitted my concerns regarding the technical issues of our 42" LED TV. The end result was a technician was sent to our home on 4 separate occasions changing circuit boards until the technical problems with our TV were resolved, no charge. I give the company a lot of credit standing by their product and customer concerns. It is rare to find a company that will repeatedly work at resolving product issues in a professional manner. I will consider purchasing another product by Toshiba considering the good service we received for a TV that was out of warranty for 4 months. Thank you Consumer Affairs. I believe that my submitting a complaint to your organization had a positive effect.

Have subbed to newsletters and articles for several years now and find it to be a very important tool for staying abreast and at ahead of problems with their reviews and articles about products. IT is as important as my daily coffee and either fwd as snail or post to FB in order to alert friends if recalls and/or hazards etc are noted. Well written website, very user friendly even for the most senior of us.

I was being charged each month by a company unknowingly and after struggling with resolving the issue directly with the company (via phone), I decided a review needed to be made. Once the review was published, the company responded much more detailed, directly and quickly. The problem was resolved and I was refunded. This website has a strong voice and your reviews are heard. Keep up the good work!

Very simple to use. This is a user friendly site. Very satisfied.

My issue was resolved quickly because of Consumer Affairs site!!!!

Symantec Rebates Customer Service answer me the next day I put my complaint with you. They received my documents and they send me a $20.00 card on 09/09/2013.

I am so glad that I contacted Consumer Affairs. Hotel planner said they would return my money in 3-7 days. I hope they do. If not I will be right back to report again. Thank you so much Consumer Affairs. People work too hard for their money for it to be taken away from them. I am so grateful..

Within an hour of writing a bad review for a company, I had a call from them asking to fix the problem, which they did. I am very happy to say that it was because of ConsumerAffairs.com that this was taken care of. I will most certainly use them again if the occasion arises. Thank you, Consumer Affairs!

I could not get results from a company until I wrote my review. I have been assured a refund. Thank you :-)

I filed a report about the website Ancestry.com on how they charged me for a month that I was not going to use. After this report was filed, I received a reply from Ancestry.com on how they were sorry and wanted me to contact them so I emailed them. Their reply was that they were refunding my money and cancelling my subscription. I am very pleased with how Consumer Affairs handled this! If another issue arises, I will definitely use their services again.

I was able to use Consumer Affairs website as a conduit to get the resolution I desired from a business through which I had an unfavorable experience. Thank you!!

Wow. The staff of Consumer Affairs dot com are absolutely awesome. Had a small glitch and got great help from Jamie ** who went above and beyond in assisting me. Thank you, thank you, thank you Jamie. Will be reading Consumer Affairs dot com in the future. Great source of info.

Never expected to win anything. Just reporting a problem I have and bingo, I won a iPad. So it pays to enter the sweepstakes. Consumer Affairs is helping me with my problem and I am very thankful to them. You have a problem you can't resolve then try Consumer Affairs.

I like to get the input of public opinion on a lot of subjects. I don't take Consumer Reports. It's really an expensive magazine. My mother used to subscribe, but she never had internet. I really like that you can see what consumers like and or complain about before an article is purchased. Great reviews or complaints makes the consumer better able to make good decisions. And also makes the companies toe the line and not put out shoddy work. So much of what we get as consumers is made in other countries and a lot of the time their criteria is set pretty low. It's called the McDonalization of the USA. Wages are low and you get what those low wage earners put out. Most are foreign born.

I tried for a few months with Just Fab to get a refund from them. I had exhausted myself with several calls to have them "hear" me and care enough to give me back the money I had spent. By the time it was said and done out of 159.00 they were only going to refund me 39.99 and 119.00 store credit on merchandise that did not work for me. I was at my wits end. I got onto this Consumer Affair website to see how other people felt about Just Fab and from another review I wrote my own review of my experience. I was really trying to warn others. Unaware of the process I got a response from Just Fab, and with a few back and forth emails, they refunded me 119.00 back and a store credit of 39.99. That was better than what they were going to gave me back. I appreciate going the Consumer Affair route because it gave me a platform to be heard and treated like a consumer should be treated like in the first place. Thank you CA for my voice.

I have not had any issues with this site. After posting a review about a company on here, I was able to get my issue resolved.

I wasn't being heard properly by the seller until I posted my complaint here. Happy to report it was resolved.

I use your website on a regular basis and have posted comments along with stories and to my Facebook page. You carry stories I do not see elsewhere. Also like the product recall information. The e-mail updates are a good way for me to get further info on topics I am interested in. Very well done.

Extraordinary results! One month ago - and two visits to the chiropractor, I decided that I could no longer live with my mattress. Although it was just 3 years old, I'd purchased it for $1,000 and it was supposed to have a 20-year warranty. Sleepy's - the mattress company in question, sent out an independent investigator who measured the sag in my mattress. To my dismay, there had to be a sag of 1 1/2" in order for the warranty to kick in. My mattress was "only" sagging 1 3/8", hence when I next spoke with Sleepy's headquarters, they told me there was nothing that they could do, save for sending out the investigator again... but for that I'd have to wait 60 days.

I wrote a review about my awful experience traveling on Greyhound as a way to vent as I was so mad about how me and my mom were treated. I had no idea that my review would be published much less anyone from Greyhound would actually contact me. After the back and forth messaging Greyhound through the website I did end up getting a 50 percent refund off my original ticket price which I was beyond stunned but it happened!! I am happy to give all the credit to ConsumerAffairs.com and thank you for allowing me to air my frustrations and ultimately getting me a resolution.

Consumer Affairs is great! They got my problem noticed and solved quickly where I felt like I was getting nowhere with the customer service people at Nutrisystem. Thank you!

My questions and concerns were answered directly by a Fisher & Paykel representative. This is a very effective, result-oriented site. I highly recommend Consumer Affairs.

I had an issue with 1SaleADay website. Thanks to ConsumerAffairs.com, I got it resolved. They responded fast and clear to all my emails and I got my order delivered. Thanks :)

I posted a comment about a company and they responded so quickly. A great site to empower the consumer. Plus, I did this all in my iPhone with their awesome mobile site.

I had many issues with a hotel that I booked with Booking.com, most of the issues having to deal with the poor sanitation of the hotel and a few other issues. Their resolution was very much to my satisfaction and the ball seemed to roll a lot faster when I made my complaint to ConsumerAffairs.com! I'm impressed.

After I attempted to return an inferior product I purchased from an online company (1SaleADay), I checked to see if anyone else had complaints about them. And I was amazed to find there were several posts on ConsumerAffairs.com. They were not all bad, but I decided to post my particular issue. Within 24 hours, ConsumerAffairs.com notified me that I had received a response from 1SaleADay. Yes, unbelievably, they wanted to work with me to make me happy. Even though I followed the protocol set by them, I did not get anywhere with them; and I was ready to delete them from my e-mail and never do business with them again... ConsumerAffairs.com continued to update me via my e-mail whenever I received a message from 1SaleADay.

I purchased a Real Estate course form Dean Graziosi's Company. The information was not timely as it was published before the housing downturn. After posting my complaint on The Consumer Affairs site with details including a request for a refund, I was contacted by the company on 6/3/13. The customer service representative listened to me and was very helpful in resolution. The have resolved my complaint in a very satisfactory manner. Thanks, Consumer Affairs!

Consumer Affairs took my complaint seriously and helped me to resolve the case with Anthony and Sylvan Pools.

After a bad dealing with a trucking company earlier this year, I had registered feedback with Consumer Affairs to let others know about that company. After only a few hours on this, site the company contacted me by telephone and finally refunded me the money that I was owed. Jessica ** provided me with the most professional communication, support and follow-up one could ask for. It was an incredible experience. Thank you, Jessica. I highly recommend this site to help resolve issues.

I would like to thank Consumer Affairs for being a mediator of sorts during the resolution of my complaint with Dean Graziosi. They made a good platform for back and forth communication on this matter, as well as not letting the issue go quiet. They quite often emailed me to see how things were progressing and if I had reached a fair resolution. I want to thank them for being there!

Lately, when I tried to share an article with others, they kept getting an error message. Finally, frustrated, I contacted your customer service. Within a short time, I received a reply from your Ms. ** requesting information to aid in locating the problem. Last evening, I sent the requested info. Today, in less than 24 hours, she notified me the problem was fixed. I tried it and yes, everything works. A great job (and most unusual considering lack of help I have received from other sites.) I enjoy your site and will even more actively recommend it.

A part on our 3-year-old water heater snapped off. It was not our fault and not an accident. It was during normal cleaning and the company refused to honor the 12-year warranty. I was so upset at how it was handled by the manufacturer (the tech even admitted the part was not designed to handle what the manual said to do with it) that I wrote a complaint on Consumer Affairs. Within 48 hours of the complaint being published, the manufacturer of the product called me (mentioning the Consumer Affairs complaint) and refunded our money. Thank you, Consumer Affairs. I definitely would recommend!

I searched for "name of the company scam" and this site popped up. Since I read many reviews that I knew for real because of the detailed description, I posted also my painful experience and immediately the company called us and refunded us back. They pretended to modify my complaint though. This is something tricky most companies do, besides paying lots of people for posting fake positive reviews... Anyway that's how it is, and I think that if used in the right way, consumeraffairs is a helpful option.

I didn't notice all the ads that are placed WITHIN a comment/complaint by a poster.

Complaint about Nutrisystem - It was very satisfactorily resolved. Thank you, Consumer Affairs.

I wish I had read the reviews about Lenovo before ordering a high-end laptop from them. I would never have placed the order! I did receive a refund from the company, but what an ordeal. In the future, when I don't know much about a company, I plan to look at the reviews at Consumer Affairs before I buy.

Last spring, Nabisco decided to remove their classic saltines and replace them with cheaper round crackers at twice the price. Others and I on FB put up a fight and I posted on your site many times, keeping people informed. I think your site might have been a deciding factor as Nabisco backed down and brought back the classic saltines within a few months. I think my posts were username "Kasper." I'm glad to have an opportunity to thank Consumer Affairs. Without you, we might all be eating soup with lousy round crackers.

I really enjoy browsing through CA online because it's interesting and enables us to share information. I have never registered or tried to review until tonight. I thought the ease of the form was excellent, not too much info required and not very time-consuming. Sometimes, these things are so involved it's not worth voicing your experience, but CA is not like that. The only problem I had was when I went to submit the review, I had to review the terms of service because mine would not post. Turns out I had too many whole words I typed in caps. When I tried to post a picture, I received a message telling me my text didn't match my image, which I really didn't understand, so I stopped trying to add the picture. I love the concept of CA because they always allow the companies to respond. Not everyone is going to look at things the same, so it keeps it fair. Since both sides are presented, the user has the opportunity to look at a product without bias. Thank you CA, for caring!

After I had a problematic experience with customer service of a very big company, I had posted my review of the service I received on ConsumerAffairs site. To my surprise, I was contacted by this company's rep the next day and the issue was resolved to my satisfaction. Consumer Affairs made the difference in my case and I appreciate it. Thank you Consumer Affairs.

I was not able to add comments at the Share Comments portion of topics of interest to me on my desktop computer (I had no problem doing this on my laptop). With the help of Jessica ** who scheduled a time to be coordinated with Patrick ** and myself. He and others of a team of geniuses - because I know nothing about computers - were able to fix the problem right over the telephone. Amazing! Thank you, Consumer Affairs!

I told my story of dissatisfaction with a product sold to me by Sleepy's mattress store. The store HQ contacted me and replaced the product free of charge.

I am so very appreciative of Fisher & Paykel's Customer Service Manager Lisette **! I was contacted by her within a day or two of writing my concern! She was so helpful and understanding. I would recommend Fisher & Paykel Appliances not only for their products but for the amazing customer service they provide! It is nice to know that they care about their customers' satisfaction even after you purchase their products!

I utilized this website and received rapid results. The company I had issues with contacted me immediately and resolution was underway. I do not think I would have gotten anywhere with this company if I didn't use this site.

I wrote a complaint in ConsumerAffairs about Sleepy's over-charging my mother and she received her money back that was over charged for their mistake.

Your requirement that I use a social contact to comment - There are many of us who will not use any social network as an invitation to being targeted for an increase in the level of trash mail we are already receiving, just to make a comment to any item offered. Please consider letting us do that directly instead.

Thank you all for helping us consumers. The complaints, scams, misrepresentations, fraud, and greed have left us consumers, over the past 3 years since the recession began, feeling more stressed, more frustrated, more taken advantage of, and in the end feeling helpless. ConsumerAffairs.com has stepped to the plate! You are really beginning to make a difference to make a dent (as small as it may seem) into this 24/7 nightmare problem that is wrecking families and consumers. Thank you, thank you, thank you! Keep going. Keep up what you are doing. Don't lose hope - you are making a difference!

I noticed that the complaint section for Natural Balance Pet Foods was stopped on April 5, 2012. Why? I have talked to a few individuals that had tried to post about adverse events that their animals and themselves have experienced with this food. This is an ongoing problem and the public needs to know that there is a problem. I do want to thank you for this site, but it needs to allow an outlet for a problem that continues.

Had there been anywhere to complain about Ms. Stephanie's idiotic article (regarding auto buying "tips") on your site? Does she think everyone is a complete fool? A poorly written article that insults the general public by its tone and that is unhelpful as it does not really give hardcore advice on how to avoid getting cheated by a dealership. After overall view of your site, it is a true waste of internet space. Why you do not truly help people is self evident. As long as you have a job, what the hell do you care as long as you have you stupid useless job.

Your Pet Care & Supplies web page is very good as far as it goes. What it needs to be an excellent site is to add information on the various rescue groups such as RRUS or RRRI, others and wildlife sanctuaries as to what they do, how they do it, if they are non-profit and what to look for or look-out for when helping them, finding a pet or donating to them. The same goes for animal shelters like don't donate to HSUS or PETA because they do very little to help animals with their agenda and monies.

I submitted a complaint on consumeraffairs.com about Cox Communications on 11/4/11, I did not check the 'I do not want an attorney to contact me about my complaint. ' box, yet in the response letter I got from consumeraffairs.com it stated 'Have Lawyer Contact Me "no". ' I resubmitted the information to consumeraffairs.com and left the box once again unchecked I have yet to hear back from consumeraffairs.com. I thought consumeraffairs.com was a place to get help. Seems consumeraffairs.com is no better than those companies we come here to file a complaint about. This time I will uncheck the box, having a lawyer contact me over this would be silly.

I read your emails daily. Why have you all stopped your complaints section? I found the complaints section very insightful and helpful when I looked for a service or a product. The complaints section is the best section you have (as far as I am concerned).

A few weeks ago, I submitted a complaint about Maytag dishwashers. I also noted hundreds of similar complaints on this website, all complaining about the exact same issue: Maytag sells dishwashers with known problems related to humidity and the electronic control boards. This is costing consumers hundreds of dollars in repairs. Today, I received an e-mail message saying that your editors have reviewed my complaint. And now, it's posted on your web site along with hundreds of other complains that are exactly like mine. That's great! Now my comments appear on your website along with hundreds of others. It's a great reading material! But I fail to see what good you're actually doing. There are hundreds of consumer complains on your website, all complaining about the same thing.

This really isn't a complaint but rather a compliment and thank you to Consumer Affairs.

You are more concerned with your advertisers than your content. You leave the same old tired recent complaints and top reviews and complaints when the last complaint shown is dated July. And we are into mid-August. I hardly think that is recent.

https://www.consumeraffairs.com/news04/2011/08/internet-explorer-iq-hoaxer-says-hell-do-it-again.html

I have already filed a complaint with you regarding DirecTV and you acknowledged it. But my question is this: Are you guys doing anything about this? I read so many complaints that were all the same. So what I need to know is what I can do about it? What can we all do? What (if anything) is being done? How can I join a class action suit? Please help us.

On August 1st, the individual and his website reported that Internet Explorer users were shown to be less intelligent than users of other browsers by a study. The story was here: http://www.**. Two days later, the "study" was revealed to be a hoax. See here (among others): http://www.**.

I was listening to the radio today and heard a representative from ConsumerAffairs.com using derogatory tone to repeat a FALSE report. The rep said that the Internet Explorer users had lower IQs than users of other Internet Browsers.

Why is there no ability to respond directly to complaints? Many complaints I see are simply whiny pangs of entitlement from most people. It's awful. I'll cite the entries for US Cellular. The majority of what I read were either; (A) People wanting more than they need or (B) Outright Lies.

This is a direct quote from your health care page: Optometrists are not M.D.'s. They are trained to prescribe and fit lenses to improve vision, not to diagnose or treat disease. Ophthalmologists are M.D.'s with additional training in diseases of the eye. Most are surgeons as well as diagnostician."

Consumer affairs will take your complaint and make it vanish if it does not fit their corporate needs. Just another bunch of business a-holes.

UNBELIEVEALBE!

My question to you Consumer Affairs is that I see all of these complaints and why are these people still in business? I read all the complaints. Are we just wasting our time on here? Have your people ever helped anyone? I just need to know if I am just another person on this complaints site who got the screws put to them. I got ripped off by TLG Great Fun and Shoppers Advantage. My bank account is in the hole right now in the tune of $-94.99. I had to cancel my card and the charges are just keep piling up. Do you do anything about this or what?

The recent email publication saying Credit Card Act is doing its job may be true in the U.S., but in Canada we are paying the backlash. Chase has increased the APR on two of my store cards from 18.99% to 29.99%. But the worst is AMEX, 2 years ago my rate was 11.9%, then it increased to 14.9%, then this year to 17.9%. All on existing balances, I have no missed payments.

I'm wondering who's doing the "typing"? There are so many typos (typos surrounded with ***). It's annoying to read!

I am appalled that you wouldn't recall the Power IQ curling iron from Sally's Beauty Supply after receiving all the complaints about this product. Unfortunately, I had to find out the hard way when more than 2" of my beautiful hair was burnt off and stuck to the iron this morning.

Well, **. Here you go again, putting the duck-billed, porn-faced woman atop a page of complaints on Satellite TV systems. I'm done with you. I am unsubscribed and so will everyone I can contact.

Why the ** do you use a photo of a woman with a semi-porn look on a page of consumer reviews? Quit this crap or I'm unsubscribing.

I am tired of reading complaints of people regarding the way in-home sales people have acted. The problem is that instead of complaining about the individual, they complain about the company--Kirby. All Kirby salespeople are self-employed, independent contractors. To complain about the entire company because of an individuals actions only hurts the abilities of thousands of other polite, respectful, non high-pressure sales people that are doing nothing more than trying to provide for their families. If I had a bad experience with a counter person at a fast food place, does that mean that I should blame the entire chain? I do not work for Kirby but I do know a lot of the people who do. They are just like anyone else who wake up everyday and go to work.

Your site is great for people to get together and complain about their stuff; however, maybe it should be more informative as to how to protect oneself in the first place. People get on here and make a complaint about their Dell, that they failed to purchase an extended warranty on, and others say, "Oh, Dell is a ** company. Just look at all of these complaints!" How about an informative article on how companies actually rate for product or customer service.

Your website that talks about scam movers has Google ads all over the place sending them to scam movers, aggregators that have no responsibility to the customers. This could result in people suing you, since you are supposed to be a consumer-based website helping them. When, in fact, the ads on your page are detrimental to them. You can check all of this out at ** on the record. Your website is causing harm to people that are using your website as a reference to protect them from rogue movers.

Why would you compare other emergency response companies to Life Alert when they were not the innovator of this type of service? Do your homework and you will find out that Lifeline was the innovator in 1974, invented by Dr. Andrew Dibner. All others have copied Lifeline and still do.

In the article posted on 4/01/2011 about high fat food, fast food and coffee by Mark **, I find it difficult to understand his results. The last sentence in the second paragraph, copied here, is very confusing. I wish I knew what he meant when he wrote, "compared to what they were when participants had not ingested the fat and caffeinated coffee." Please read the succeeding paragraphs as copied from the said article:

What the ** is your problem? Why is there a duck-billed platypus woman at the top of your complaints page? Go to hell. I am done. Your website and organization are low brow and **. I am done.

Why the hell is there a photo of the duck billed "sexy" women on your complaint page now?

Your website states that small claims appeals in Florida are review of law and not fact. It states that the requirement is 30 days. Just coming from an appeal lawyer, I found out that the opposite is true that facts are heard, and it's 30 days to apply for appeal. But then, it takes 70 days to write brief, 20 days for response, another 20 days for response, and then another 20 days for follow up response.

It is my experience and feeling that Zac ** and consumeraffairs.com are exploiting Amazon Mechanical Turk Workers in their efforts to revamp the consumeraffairs.com website. Initially offering to pay them $.25 to compare the format of 10 pages of online content, then rejecting correct work to avoid paying for services rendered by the Workers.

Teach your announcer how to pronounce 'cadmium'; it is not caddaminium.

Nothing but negativity. Why would anyone create a website for everyone to complain to? All it does is create a way for business competition to slam a perfectly good and ethical business or company. This makes no sense to me whatsoever. Most of the complaints here are likely made by competing companies and are nothing more than slanderous lies.

This isn't about some company; it is your new format. I don't like it at all. I wish you had left well enough alone. This is just my opinion - a review of the site.

I regularly listen to Coast to Coast AM. Once or twice an hour is a message from consumeraffairs.com. They have been playing the same messages over and over, again and again since December. Here it is, March, and the messages still talk about preparing for holiday parties, what to get kids for Christmas, etc. This is extremely annoying. Don't you have any new information to share?

This website is exhaustive and impossible to use for research. I was looking for a specific problem report. I had to wade through thousands of reports. I'm not sure what your purpose is. However, your site was not at all useful. I wanted specific information on reports of problems with solenoid fuel injector "2007 Jeep Compass". If you can provide the information, I will be most grateful.

The change in your website is horrible. Not easy to read as it's all garbled with ads from the tracker Google. I'm very disappointed with the changes. Not user-friendly. Won't be back. I used to enjoy reading the articles in the last format.

I looked on your website to find if there were any reports on Life Alert and other emergency programs. I find it very strange that the only company you have bad reports about is Life Alert. You give a whole page to that company but have nothing else. I was told that one of the companies that sponsor your website is indeed in competition to Life Alert. When one clicks on the "Life Alert" on top of the page, one is taken to a bunch of other companies, but not Life Alert. This is obviously a very biased website and one that should be taken with a pinch of salt and no truth.

Your article about Starbucks' new "Trenta" size is misleading to consumers. I am a regular Starbucks customer who has been enjoying Trenta drinks at Starbucks in Atlanta since July. The Trenta is only available for Iced Tea and Iced Coffee beverages, meaning they have very few calories (less than 10) unless you add sugar and cream. The only way to get 600 calories in a Trenta Iced Coffee would be to fill it up entirely with half and half, and that's not coffee. Also, since these are iced drinks, there is ice and a lot of it, meaning that Trenta drinks do not have 915 ml of coffee as you described, but probably more like 550 ml.

My complaint is actually about your website. Ironically, it appears that some of the scams you preach against are being practiced on the site. Specifically, some of the "Google" ads seem to be scams (e.g. timeshares, credit repair, etc.) I know they're not your ads, but running in your report gives you some responsibility. People trust you, so they believe the ads. Related to this note is the fact that your disclaimers are really too small to read, especially for seniors.

I read your article and you are right on the money! Thank you for such a great story! I have been a Senior Master Technician since 2003 and as of last December, I had to leave Ford for the flat rate rip off. Where I used to make $50K a year, it has dropped dramatically over the years. It has become so bad now that Ford can't even bring work. When a technician is not working, we are not paid. So if only 15 hours of work comes through the door over the week, that's all we get. Not to mention that I had the highest certification from Ford and Toyota at the same time.

Why have I not heard of this website before? It is fantastic! ! Sorry, but I could not find another contact link on this site to send you folks my comment. I will pass info about ConsumerAffairs.com to others. If you have not done so already, you really need to market this site.

Sorry I'm using this complaint form, but I don't see any other way to contact you.

I am disappointed in the one-sided nature of the article published on your website at the following link: https://www.consumeraffairs.com/news04/2008/01/p2p_hill.html. Your information presents the parents side of the story quite clearly, but there are two sides to every story and then there is the truth. I am disappointed that this article masquerades as journalism when so little research has been done on what the other side had to say. Sensationalistic, libelous, and ineffective reporting.

I just noticed that my name is on here when I worked for Meritage Homes. There was a realtor name Ted ** (forgot how to spell the name sorry). He submitted an offer and when we agreed on the counter offer, he asked at the last minute to include other costs. Basically, he tried to re-negoitate after all parties have agreed. This is what killed the deal. He later complains that he lost his commission as the buyer hired another realtor shortly afterward because of how he spoke down to her. It had nothing to do with me.

Went to the Consumer Affairs web site to search problems with GE refrigerators. I assumed menus across the top on two levels were to navigate the web site. Also, reading down the page, I cannot tell what is real and what is a Google advertisement.

What happened? Your new format no longer permits the easy e-mailing of articles to others who may be interested in the contents. I love your website and have recommended it to many others, however, you must realize that there are those of us out there who do not tweet or use Facebook (the only 2 options you now list). Please bring back the e-mail option. Thanks.

ConsumerAffairs, a respected consumer information site that I rely on for my work (***) has recently overhauled its website. In the process, valuable user tools have disappeared, including the "print format" and "email this" tools for news items.

Your web site doesn’t work. I purchased a subscription, tried to sign in and it just keeps sending me back to the purchase a subscription page.

I am a tax professional at TaxNet Financial and one of my clients posted a complaint with Consumer Affairs under https://www.consumeraffairs.com/finance/taxnet-financial-services.html (Jeff of Batavia, IL, January 19, 2010). On Jan. 7, I saw TaxNet financial online and they offered fast tax refund services. I contacted them by email and they sent me forms to fax back to them, which I did on Jan 9. They assigned someone to my account named Lloyd. I didn’t hear back from them, so I called them on Jan. 13. Lloyd then did my taxes. He told me the fees and that the money would be in my bank on Jan. 15. On the 15th, there was no deposit. So, I called him and was given a story about how Jackson Hewitt losing their tax return funding had delayed everyone’s refund money. He then assured me it would be in my bank on the 19th. Now it’s the 19th and there is no deposit. I have been trying to call them, but no one answers. They don’t return emails or voicemails. I think I have been scammed. I want to know if they filed my return but I can’t reach them.

On Jan. 7 I saw tax net financial online and they offered fast tax refund services. I contacted them by email and they sent me forms to fax back to them, which I did on Jan 9.They assigned someone to my account named Lloyd. I didn’t hear back from them, so I called them on Jan 13. Lloyd then did my taxes, told me the fees and told me the money would be in my bank on Jan 15. On the 15th there was no deposit, so I called him and was given a story about how Jackson ** losing their tax return funding had delayed everyone’s refund money. He then assured me it would be in my bank on the 19th. Now it’s the 19th and no deposit. I have been trying to call them, but no one answers, they don’t return emails or voice mails. I think I have been scammed. I want to know if they filed my return but I can’t reach them.

I am an Attorney at Law, an officer of the Court. You posted false, malicious, derogatory comments about me that is causing me serious economic injury. I will hold the owners of consumeraffairs.com personally liable for my serious economic injuries and consequential damages. I will also contact your sponsors and aggressively persuade them not to be affiliated with your website. As an officer of the court, I command you to remove the derogatory posting about me forthwith.

It appears the big-box banks own your site as well. It's well documented that Bank of America is in the top 5 for receiving consumer complaints, yet you have edited everything from 2009 on. And this place is supposed to be objective? I can't take anything on this site seriously.

I find the slide-up ads on the **** newsletter pages to be extremely annoying. When they first started, I could click and they would go away. Now, when I try and click, they have to expand first but then in every page that I continue to navigate, they show up again. My peripheral vision is extremely sensitive and these so-called ads distract from reading the body of the newsletter item.

Pop-ups, cookies, beacons, unpermitted or unauthorized downloads and monitoring of my machine and data. Extreme annoyance at loss of privacy and security.

I was doing some research on extended warranties, and came across your page on ** and hypocritically, on your complaints page there was an ad for **. How can you, ethically take money from the very same company you are posting complaints about? Seems a conflict of interest to me, and at the very least calls your credibility into question. This brings about lack of trust in your website.

The Consumer Affairs is once again taking the responsibly of raising children away from the parents. When the Consumer Affairs says McD can't give toys in their Happy Meals, all you are doing is saying that parents are not responsible enough to raise their own children. McD isn't the problem. Stop starting up unnecessary lawsuits that don't accomplish anything positive. McD isn't the only company giving out toys with their child meals. Look at Burger King and Taco Bell. Please spend your time doing something to help the people and stop trying to control how people raise their children. There is no doubt in my mind that your meddling in this kind of thing only gives parents an out when they don't get involved with their children anymore. They feel why they should be concerned when you already have taken everything over for them. Your interfering with this kind of thing doesn't do anything good for mankind. The only thing that is accomplished is that we have more people suing big companies to support them without them getting involved in the lives of their children.

How dare you be so presumptuous that you can think you represent me or the other millions of people who care less about your opinion of toys with the kids’ meals? This will not stop anyone from purchasing the meal: it will only cause disappointment to what is enjoyment for children. Your agency has become a disappointment and consumer annoyance; you should remember who the consumer is and disregard the feelings of small groups that do not matter anyway. You have misrepresented me and the average American consumer. You are attempting to deprive millions of children from an enjoyment.

While I was reading one of my complaints on your website, I couldn’t help to notice this huge advertisement for the same company people are offering their complaint about! MetLife LTD? You are getting paid by them to advertise on a page containing complaints about there services! I’m hoping that one day sites like yours that use people in hardship for nominal gain will some day be shut down!

I have come across a second page with bad information. This is for the recall of Murray Lawn Tractor Fuel Tank. The 800 number that is shown, 1-800, results in an intercept indicating that you should call ** for more information. The investigation on the web indicates that this is a pay service to the tune of $4.99 a minute with no guarantee of success. You should also note on your site that this is a pay service, or remove the number. Thanks.

You put up an invalid complaint about our company. The city was spelled wrong, the fees were incorrect and we never serviced anyone by that name or history. We always comply with any complaints and this is very wrong. I will turn you in if you do not contact me and remove the complaint.

I received the biggest, most blatant shock today when I came onto the internet to review my business. There in all its glory is my complaint about my experience with Humana Prescription Insurance Co. I had no idea that my verbatim info would appear on the world wide web! Please help me by deleting this info. Medicare is aware that you have published this. Please respond ASAP before I seek legal advice for my protection.

I am the owner of domain name ionicsaltlamps.com. I just want to let you know that my business has gotten extremely damaged simply because of the bad reputation of a supplier whose salt lamps got recalled. Every time any buyer searches for ionic salt lamps on Google, my website appears, but right under it, your post about the recall of "ionic salt lamps" appear as well which are of another seller of salt lamps. You are hurting my name and my business by doing that. If you have not been able to understand my plea here, please feel free to call me or give me a number to call and I will explain what I am trying to request you to do. Kindly get this post off here; it’s hurting my business even more because of the bad economy, or get the name ionic salt lamps out of your post there. It’s my company name. My domain is registered as ionicsaltlamps.com and people who search think that I am the bad guy. Please consider this very valid request. I await for your response.

This website is basically just a base for slander. You should check facts before you post bogus complaints.

This site and tons of other probably respectful sites have these side ads that everyone is complaining about here that they were scammed. Why do you allow this to happen? Please explain! I always check things for the curiosity in me. I have found many web sites like yours that have ads just like these people are complaining about.

It appears that this website takes money in return for advertising from the very people who we complain about. In this case I am referring to Hobbytron. At the top of the complaint column about Hobbytron, there is a link to get to their store! Am I wrong consumeraffairs.com?

I enjoyed my first use of the site and got the impression it was for consumer advocacy but then noticed the ads around the edges that sounded like the scams reported on. Are the advertisers screened?

Your story referencing our legal battles with Oklahoma in 2004 is still very inaccurate. We are still in business and now have over 11,000 satisfied clients. All have given between $5,000 - $1,000,000.00 to international schemes with no government assistance to date. The suit with Oklahoma was not due to anything but supposed DNC violations. All residents of Oklahoma received mailings prior to contact which excluded us from having to register. We settled because it was cheaper to do so, not because we were afraid of losing the suit.

I just read your article titled "Spot Delivery Puts The Dealer in The Driver's Seat." It is wrong because it is the dealer itself who is the creditor as required by the Truth in Lending Act. I am a consumer lawyer who does nothing other than sue motor vehicle dealers for so-called spot delivery. The attorney from Miami who you quoted is in a firm which in one of my cases years ago represented a car dealer. What he says about the dealer not wanting to wait for its money is entirely misleading and wrong. When the dealer tries to assign its contract to a third party, the dealer is not requesting a loan for the buyer. It is requesting a loan for itself so it doesn't have to service the installment contract itself. If you read any installment contract issuing from a dealer, it unambiguously discloses that it is the dealer alone who is the creditor.

There are so many inaccuracies and false statements in your article about the recall of these Chinese Tires. You need to remove this immediately. Feel free to contact me at anytime to either correct this article. Just for starters, the only company to actually recall tires was Foreign Tire Sales. None of the other companies were ever required to conduct a recall. You make it sound like they were involved. The U.S. Government ordered FTS to recall tires and also ordered him to stop making false allegations about his competitors. He did the recall and he stopped. You need to get this off the web and stop your falsehoods.

Imagine my surprise when I went to this website to read articles about how terrible TurboTax is and find the there are two TurboTax advertisements at the top of the page. No credibility!

I wrote a long description of my complaint against Quicken Loans and it was not put on the site. I assume that which is on the site is picked and, thus, does not represent the full breath of the problem they pose against consumers. When I contacted BBB they took the side of Quicken Loans and have given them an A+ rating! Who knows how many people may have been saved my experience if my contribution had also been included? Names need to be named and shady policies revealed in your site.

After reading Jon H.'s write up regarding the class action suit against BMW, I was in shock. I can not believe it made it on the web site. Does anyone proof read or check for accuracy? RPM, revelations per minute? Revelations? Oh yes, I see the light now. How about revolutions per minute?

I was just checking out a review of the Go Phone. What I see is a bunch of Google advertising pushing other telecom services. It appears that ****is some kind of shill website, masquerading as some neutral party. Consumer Affairs makes it sound like to be some government entity. You guys are so bogus! And what's this about ‘Do I want an attorney to contact me about my complaint?’ Selling leads, are we? For shame!

Unsubscribe me immediately. How dare you put an "unsubscribe" button on your emails only to have it pop up and say you can't do it and I have to take the time to find you URL and write this note? You think my time is not important? Unsubscribe me now. Why didn't you provide a link or better yet do what reputable companies do and make your unsubscribe button work?

Just wanted to say hooray for you in the lawsuit by Nemet Chevy. That was dismissed by the courts. I remember the article about the dex cool antifreeze is supposed to last 100,000 miles and people's cars were getting destroyed. I had the antifreeze changed in my car only 3-1/2 years old. If I hadn't read about it, I would have had a damaged engine. Again, I say hooray for you, good for you. Sometimes, the courts lean towards the common man. The car's engine and radiator now is okay.

I find it amazing that your excellent article regarding so-called free credit reports is surrounded with adverts for the very companies you warn people about. Very disappointed.

That item about a class action suit against MetroPCS simply because not all countries are free is so bogus! ( ** ) Of course not all countries are free! Show me a cell phone provider that says all calls to all countries are free.

Just a comment about your article saying people call you all kinds of names (grinches). Well, I'm thankful for your daily news letter. If not I would have a damaged 04 Chevy caused by the so-called lifetime anti-freeze and had it changed ASAP. Thanks again. I really think you people are like an internet ombudsman. I tell other people about you and been told that is a very good informative news letter. Just keep doing what you do. Don't back down to no one.

It is very disheartening that you allow these complaints to be filed without first investigating and receiving a release from the person filing a complaint so that we can release all relevant information required to respond to their complaint. In today’s legal environment, consumers have privacy rights even when they make slanderous and false statements about a company. Lenders are higher restricted in the information that they can release and the consumer is protected by several federal statutes that prevent us from responding to the consumers complaints even when they are grossly misrepresenting the situation and omitting several important facts.

This is regarding the article "Consumers May Soon See Fewer Scam Ads" and the website publisher's note about the ads inserted "on the fly". First of all, these on the fly insertion must be banned. Second, just by brief observation: many of these ads stay on the website sponsored links list for a considerable time even if they "rotate". Third: even a non-expert can observe that the 'architecture' of many of these scam sites is identical (suggesting one source). Fourth: even a non-expert can "google" the phrase "non-working mom makes $87.76 an hour" (or something like that) and get a list of hundreds ads out there. The list can be very long. I think no one of the internet players is eager to put a stop on these ads. As a consequence, people who have not read the fine prints on the ads get billed more than $100 per month until cancellation plus the time and nerve cells lost in the process.

I read the article today about Listeria being found in Eggo waffles. The article was written by Lisa Wade McCormick. Although I do applaud your group looking into public safety, it is obvious that this is a wreckless piece of journalism. You may want to search some background information about Listeria in foods and Listeria testing. You might find that listeria can be fairly common.

I have reviewed the article published by ConsumerAffairs.com and feel somewhat angered by the fact that they titled the article Debt Relief Network when the company they are admonishing is actually called My Debt Relief Network. The implication is that my company is the culprit providing questionable service. I think it would be beneficial for your organization to publish a new article clarifying the name of the company with the bad reviews, re-publishing the same article with the correct company name in the title or pulling the critical article altogether. This is costing me business, I do not appreciate this slander. Please correct the company name. My company name is Debt Relief Network, Inc., a Florida Corporation.

No damage to me with this other than a virtual slap in the face on the same page that the complaints are posted about Purely White. You run an advert for them and their co-conspirators, chosen move on your part.

I'm reading an article about Water4Gas, using hydrogen to boost mileage. Do you know how ** you sound? I am proof that they work. I've had one in my car for 7 months and I get 75mpg, highway, and 55mpg in the city. I've even started a business of selling and installing these units. Even all of my customers are reporting 50 to 75 percent increase in mileage. All your company is, is just another government controlled agency backed by big oil or the scientist are that **. I will forward this info to as many websites and news channels as possible stating that Consumer Affairs makes allegations to persuade the general public's thinking depending on who is funding them!

The article “Bank of America, Chase Rush to Cut Fees as Congress Gets Restless; Consumer Anger Forcing Congress to Get Tough on High Bank Fees, Charges” by James ** dated September 23, 2009 on ConsumerAffairs.com is really wrong now that, 2 months later, Congress passed the Credit Card Reform Act, which takes effect in February 2010. The interest rates are being jacked up now by all the major issuers to keep the interest rates at 29.99% and up when the new law takes effect. Perhaps Congress should amend the bill to require these companies retroactively adjust the fees and interest rates levels they charged a few months ago. Write Obama, your senators and representatives in the House. This has resulted to pain and suffering.

If users cannot read the owner's manual and pay attention to the manufacturer's recommendations, then don't ride an atv or sxs. Cars, guns, and power tools are the same. Parents don't allow their 12-year-old to drive the family car, so why would it be OK to let them drive an sxs or atv? The ridiculous lawsuits and public posturing are a silly reaction to poor parental supervision masquerading as a safety issue.

Mr. Truman ** published an article in your publication regarding Consumer Product Safety Comission's intent to begin the process of further regulating ATVs and RUVs. In the article Mr. Truman states several times that "ATVs cause injury or death". ATVs do not cause anything. The cause of people getting hurt is always people. I know of no machine that is manufactured with the intelligence to have malicious intent. In virtually every case involving injury or death, deliberate decisions by the operators to ignore the manufacturers recommendations regarding age limits, safety gear, and proper safe operation resulted in the injury or death.

In the October 25th edition of your "Consumer News & Alerts," I was reading "Cybercriminals scare users into installing dangerous software," and when I clicked on the links "Internet Users" and "Identity Theft," advertisements popped up--one for Verizon and one for Credit Reports. I was not able to get the additional information that was supposed to be available. I had to click on the "close window (X)" to get rid of the advertisement. I'm surprised and disappointed that your site would allow that to happen when a reader is looking for additional information related to the subject.